Miele W 969 manual

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- informations concerning technical data of Miele W 969
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Table of contents for the manual

  • Page 1

    Operating instructions f or W ashing machine W 969 It is essential to read these operating instructions before installing or using the machine, to avoid the risk of accidents, or damage to the machine. G M.-Nr . 05 537 010[...]

  • Page 2

    Disposal of the packing material The transport and protective packing has been selected from materials which are envir onmentally friendly for disposal and can normally be recycled. Ensure that any plastic wrappings, bags etc. are disposed safely and kept out of the reach of babies and young children. Danger suf focation! Rather than just throwing [...]

  • Page 3

    Caring for our en vironment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Disposal of the packing material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Disposal of your old appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Guide to t[...]

  • Page 4

    Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Programme selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    Prob lem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 The programme does not start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 The wash programme stops and a fault indicator light comes on. . . . . . . . . . . . . 41 A fault indicator light comes on [...]

  • Page 6

    General view a Electric supply cable b Inlet hose (pressurised to 70 bar) c Flexible drain hose (with detachable swivel elbow) d Detergent dispenser drawer e Facia panel with controls f Drum door g Access panel for drain pump and fil - ter h Four height adjustable feet i Emergency door release and drain - age Guide to the machine 6[...]

  • Page 7

    Control panel a I-ON/0-OFF button T o switch the machine ON or OFF or to interrupt a programme. b Door button opens the machine door . c ST ART button starts the wash programme. d Button for ad ditional functions Indicator light on = selected Indicator light off = not selected e Spin button for Spin speed, Rinse hold and With - out final spin. f In[...]

  • Page 8

    Read the operating instructions be - fore using this machine for the first time. They contain important infor - mation about the safety , use and maintenance of the machine. This way you will avoid the risk of acci - dents and damage to the machine. Keep these operating instructions in a safe place and ensure that new users are familiar with the co[...]

  • Page 9

    This machine must only be con - nected to the on-site water supply using a new hose kit. Old hoses must not be re-used. Check the hose r egu - larly for signs of wear and tear . Change in good time to avoid the risk of leaks and subsequent damage. Faulty components must only be exchanged for Miele original spare parts. Only when these par ts are fi[...]

  • Page 10

    If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however , you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the manufacturer’s instructions given on the packaging. If in doubt, contact the Miele Customer Service Dept. or your Miele Dealer . [...]

  • Page 11

    – W ater consumption and energy us - age are determined by the size of the load. Load to the maximum recom - mended for the programme selected. – Programme durations can vary con - siderably due to the automatic load adjustment feature. Depending on the amount of laundry , the main wash may be shortened and one rinse omitted. – Use the Mixed [...]

  • Page 12

    Before using the machine for the first time ensure that it is corr ectly in - stalled and connected. See the rele - vant section under "Installation". Also check that the fluff filter is se - curely tightened. Otherwise ther e is a risk of water leakage during use. Flushing out the machine Any residual lubricants and water fr om testing s[...]

  • Page 13

    Brief guide The headings numbered ( A , B , C ,...) show the operating sequence and can be used as a brief guide. Before washing A Sort the laundr y . ^ Empty all pockets. Foreign objects (e.g. nails, coins, paper clips, etc.) can cause dam - age to textiles and components in the machine. ^ Badly soiled areas, e.g. collars and cuffs, and water solu[...]

  • Page 14

    B Press the Door button. C Load the drum. Unfold washing and load loosely in the drum. T o achieve best results it is ad - visable to make up mixed loads con - sisting of both large and small items. This improves the washing ef fect and helps distribute the load evenly to keep the machine stable and reduce the noise level during spinning. Overloadi[...]

  • Page 15

    I Select any ad ditional option re - quired. ^ Press the r elevant button. Indicator light on = selected Indicator light off = not selected An additional option that has been se- lected can be de-selected by pressing the button. J Select a spin speed ^ Press the "Spin" button enough times until the indicator light for the re- quired end s[...]

  • Page 16

    At the end of a programme When the Finish indicator light comes on the laundry can be removed from the drum: L Press the Door button. M Press and release the I-ON/0-OFF button and turn the pr ogramme se - lector to the Finish position. N Remove the washing. , Only remove washing fr om the machine once the drum has stopped turning, otherwise you may[...]

  • Page 17

    Adding or remo ving washing after programme start W ashing can be added or removed af - ter the programme has alr eady started, when using the following programmes. – COTTONS – MINIMUM IRON – WOOLLENS / – QUICK W ASH – Starch – MIXED W ASH ^ Press the Door button and hold it until the door springs open. ^ Add or remove items ^ Shut the [...]

  • Page 18

    Programme . . . . . . interruption ^ Press the I-ON/0-OFF button. ^ T o continue with the same programme pr ess the I-ON/0-OFF button again. . . . alteration The machine will accept the following changes after the ST ART button has been pressed. – selection of a differ ent temperature, extra selection or de-selection of the W ater plus , and Quic[...]

  • Page 19

    All modern detergents produced for automatic washing machines are suit - able, including liquid, compact (con - centrated), tablets, liquid tablets and special application detergents. Use dis - pensing aids, e.g. balls, if these are supplied with the detergent. T ablets are suitable for full loads, but note that it may be impractical to reduce tabl[...]

  • Page 20

    Adding deter gent i = Compartment for pre-wash. This compartment is also used for starch formulations when starching separately . j = Compartment main wash p = Compartment fabric conditioner W ater is taken in through compartment i in the pre-wash. W ater is taken in through compartment j in the main wash. If the capacity of compartment j is insuff[...]

  • Page 21

    A utomatic fabric conditioners, texturiser s, or liquid starc h ^ Open the lid of compartment p . ^ Add the fabric conditioner , texturiser or liquid starch. Do not e xceed the maximum le vel mark. ^ Close the compartment lid. ^ Push the drawer back in. The conditioner , texturiser or liquid starch is automatically dispensed in the last rinse. At t[...]

  • Page 22

    Programme selection Programme Fabric T emperature max. spin speed CO TTONS e Cottons and linen fabrics, e.g. bed linen, table linen, towelling, jeans, underwear , T -shirts, nap - pies. 95°C to 30°C 1200 CO TTONS e W ash load as for standard tests 60°C 1200 MINIMUM IRON ef (60°C) white nylon, white polyester fabrics (50°C), coloured nylon, pol[...]

  • Page 23

    max. load Ad ditional options Notes 5 kg – Soak – Pre-wash – Short – W ater plus (Option 1,2,3,4) With heavily soiled items select Soak or Pre-wash . W ash dark colours in liquid detergent. For normally soiled items select Short . 5 kg For test institutes: Programme setting for tests according to EN 60456 Stan - dard Programme 2.5 kg – So[...]

  • Page 24

    Sequence CO TTONS 1) MINIMUM IRO N 1) DELICA TES WOOLLENS / Soak optional optional optional – Pre-wash optional optional optional – Main wash ßßßß T op-up rinse from 75°C programmable – – – Graduated rinsing – from 50°C – – No. of rinses – normal – part load – short 3 or 4 2) 2 2 3 2 2 3 3 3 2 2 – Rinse and interim spi[...]

  • Page 25

    Quick W ash Star ch Spin Separate rinse MIXED W ASH 1) high cotton content high polyester content –––– optional optional – ß – – optional optional ß ––– ßß –––––– ––––– ß 2 2 – – – – – – – 2 – – 3 or 4 2) 2 2 3 2 2 max. 500 – – – max. 900 max. 500 max. 1200 max. 1200 max. 1200 m[...]

  • Page 26

    Care symbols - washing Care symbols Fabric types Description of process Programme: (select the appropriate temperatur e ac - cording to the temperatur e on the care label symbol) e no bar Cottons Normal (maxi - mum) machine action and nor - mal spinning Cottons, Minimum iron, Quick wash f * single bar Synthetics Reduced (me - dium) machine action a[...]

  • Page 27

    Important - other care symbols / Hand wash (if a temperature is not specified, use the low - est temperature or cold) h Do not wash apf Dry clean D Do not dry clean y Suitable for chlorine bleach - ing z Do not use chlorine bleach T umble dry q At normal temperature r At low temperature s Do not tumble dry Ironing I Hot iron H Medium hot iron G Coo[...]

  • Page 28

    T o select an additional option to the ba - sic programme pr ess the button for that option. The indicator light for the option button comes on. If an additional option is chosen which is incompatible with the basic programme, (see the Pr ogramme Sur - vey): – the indicator light goes out when the button is released. If a spin speed is chosen whi[...]

  • Page 29

    W ater plus The water level increases in soak , pre-wash , main wash and/or rinses , and / or an extra rinse can be carried out. Y ou can choose between four options for the W ater plus button. The options can be called up through one of the programmable functions, (see W ater plus system in the Section on programmable functions). Switching off the[...]

  • Page 30

    Electronic pr ogramme locking Programme locking pr events the ma - chine from being opened or the programme cancelled during a wash programme. Switching on pr ogramme locking ^ Select a programme, (see Brief guide to washing correctly). ^ Press the ST ART button for at least 5 seconds. Programme locking is now activated. The machine will now not ac[...]

  • Page 31

    The programmable functions enable the user to introduce further features as requir ed. The programmable functions remain stor ed in memory until they are cancelled by the user . The follo wing programmable functions can be selected: A = Maximum water le vel The water level for rinsing is automat - ically raised to the maximum level where rinse r es[...]

  • Page 32

    D = Soak time Y ou can programme a soak time of: – 30 mins or – 1 hour or – 1 hour 30 mins or – 2 hours. E = Gentle action For gentle washing of slightly soiled items. Drum action is reduced. Gentle action can be used with the COTTONS, MINIMUM IRON, QUICK W ASH, MIXED W ASH and Starch programmes. If "Gentle action" has been pro- g[...]

  • Page 33

    Programming and storing in memory The programmable functions ar e acti - vated using the additional option but - tons and the programme selector in special combinations, which intro - duce extra features not marked up on the control panel. Programming is carried out in four steps: 1. Select programming mode 2. Select programmable function 3. Activa[...]

  • Page 34

    3. T o activ ate or deactivate a programmab le function. For the programmab le functions A , C , E , F , G F Pressing the ST ART button once will activate the programmable function. The Rinses light comes on in the Se - quence display . When the ST ART button is pressed again the Rinses indicator light goes out and the programmable function is deac[...]

  • Page 35

    Cleaning the washing machine ^ Clean the casing with a mild non-abrasive detergent or soap and water . Wipe dr y with a soft cloth. ^ Clean the facia panel and lid with a damp cloth and dry with a soft cloth. ^ The drum can be cleaned using a suitable proprietary stainless steel cleaner . Do not use solvents, abrasive cleaners, glass cleaners or al[...]

  • Page 36

    Cleaning the detergent dis - penser drawer ^ Pull out the detergent dispenser drawer until a resistance is felt. ^ Press down the r ed release catch and at the same time pull the drawer right out of the machine. ^ Clean the dispenser compartments and conditioner channel. Regularly remove any detergent r esi - dues. ^ Remove the siphon from compart [...]

  • Page 37

    Cleaning the fluff (drain) filter and pump Check the fluff (drain) filter initially after 3-4 washes to ascertain how often it is likely to requir e cleaning. With normal cleaning approx. 2 litres of water run out. If the drain outlet is clogged, more wa - ter will be retained in the machine (up to 25 litres) . Caution: If laundry has been washed a[...]

  • Page 38

    ^ Once the flow of water ceases, re - move the fluff filter completely . ^ Clean the fluff filter thor oughly . ^ Remove any foreign objects (e.g. buttons, coins, etc.) and fluff. ^ T ur n the impeller by hand to make sure it r otates freely . Any foreign ob- jects causing an obstruction should be removed. ^ Clean the inside of the fluff filter hou[...]

  • Page 39

    Cleaning the filter in the water inlet The washing machine has two filters to protect the water inlet valves. One filter the open end of the inlet hose is accessible and should be cleaned about every six months, or after an in - terruption to the external water supply . ^ First turn off the stopcock. ^ Unscrew the thr eaded union connect - ing the [...]

  • Page 40

    With the help of the following notes minor faults in the perfor mance of the appli - ance, some of which may result fr om incorrect operation, can be put right without contacting the Service Department. , Repair work to electrical appliances should only be carried out by a suit - ably qualified person in accordance with local and national safety r [...]

  • Page 41

    The wash programme stops and a fault indicator light comes on. What to do if . . . P ossible cause Remedy The Check drain indica - tor light is flashing. The water outlet is blocked. Clean the fluff (drain) filter and drain pump. The drain hose has been fixed too high. The maximum drain height is 1 m. The Check inlet indicator light is flashing. Th[...]

  • Page 42

    A fault indicator light comes on but the wash pr ogramme continues as normal. What to do if . . . P ossible cause Remedy The Check drain light flashes. The drain outlet is restricted. Clean the fluff (drain) filter and drain pump. The Check inlet light flashes. The water inlet is re - stricted or the water pressur e is too low . – make sure the s[...]

  • Page 43

    General prob lems or an unsatisfactory wash result What to do if . . . P ossible cause Remedy The machine shakes during the spin cyc le. The four feet are not resting evenly on the floor . Level the machine. See advice on installation. The laundry has not been spun satisfacto - rily . The spin speed se - lected was too low . Select a higher spin sp[...]

  • Page 44

    What to do if . . . P ossible cause Remedy The pump makes strange noises. These do not indicate a fault. They occur at the begin - ning and end of a pumping sequence as a normal par t of the operation. Large residues of de - tergent remain in the dispenser drawer . The water supply pres - sure is too low . – Clean the filter in the water inlet sy[...]

  • Page 45

    What to do if . . . P ossible cause Remedy Grey , greasy par ti - cles c ling to washed laundry . Insufficient amounts of detergent were used to break down the particles of grease, e.g. fr om oils and lotions, in heavily soiled laundry . – Add more detergent. – Before washing the next load run a COTTONS programme at 70°C or above with pow - de[...]

  • Page 46

    Opening the drum door in the event of a po wer failure If the drain outlet is clogged, more wa - ter will be retained in the machine (up to 25 litres) . , Caution: If laundry has been washed at a high temperature, water draining out of the machine will still be hot. ^ Switch off the washing machine. T ake the (yellow) filter flap opener from behind[...]

  • Page 47

    , Always make sure the drum is stationary before reaching in to the machine to remove washing. Reaching into a moving drum is ex - tremely danger ous. ^ Pull the emergency door latch down- wards (see illustration). The machine door will then open. Pr oblem solving guide 47[...]

  • Page 48

    Customer contact In the event of any faults which you cannot remedy yourself please contact – Y our Miele Dealer or – Y our nearest Miele Service depart - ment (see back cover for the address). When contacting the Service Depart - ment, please quote the Model and Se - rial Nos. of your appliance, both of which are shown on the data plate visi -[...]

  • Page 49

    Installation surface A concrete floor is the most suitable in - stallation surface for a washing ma - chine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note the following points: ^ The machine must be level and se - curely positioned. ^ T o avoid vibrations during spinning, the mach[...]

  • Page 50

    B T ur n the right-hand transit bar 90°. C Withdraw the two bars together with the support plate. D Plug the two holes with the plastic caps supplied. , The washing machine must not be moved without the transit bars in place. Store the transit bars in a safe place for future use. They must be r e-fitted if the machine is to be moved again (e.g.whe[...]

  • Page 51

    Levelling the mac hine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may incr ease elec- tricity and water consumption and may cause the machine to move about. The four adjustable screw feet ar e used to level the machine. All four feet are screwed in when the machine is deliv - [...]

  • Page 52

    Building under: Building under a continous worktop / in a row of kitchen units ^ A special building-under kit* is re - quired. The machine lid has to be r e - placed by a special cover plate** and to ensure electrical safety it should be fitted by a competent per - son. ** N.B.: If you wish to push your ma - chine under a worktop and there is space[...]

  • Page 53

    Fitting or changing the decor panel Note: The door should be kept shut for fitting or changing the decor panel. ^ Unscrew 4 scr ews from the decor strip on the door catch side of the door and take the decor strip off. ^ Unscrew the r emaining 7 screws fr om the lower and side decor strips until the decor panel bows slightly . It can then be taken o[...]

  • Page 54

    Fitting a plinth facing The appliance plinth below the door can be fitted with a plinth facing to match your kitchen. The height and return of the appliance plinth cannot be altered. Higher plinth can only be fitted if the overall niche height is higher . Plinth height Niche height 100 mm (standard) 820 mm 150 mm 870 mm one raising kit is required [...]

  • Page 55

    Connection to water supply The machine should be connected to a mains water supply in accordance with standard r egulations. In Germany the washing machine is not requir ed to have a non-return valve as it has been designed to comply with the relevant German DIN standard. Connection to the mains water supply should incorporate a mains stopcock with[...]

  • Page 56

    Connection to the drainage system The machine drains via a drain pump with a delivery head of 1 metre. The drain hose is 1.5 m long. It must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if requir ed, with a sharp twist and pull. Drain hose connection: 1. Dire[...]

  • Page 57

    Electrical connection U .K. All electrical work should be carried out only by a suitably qualified and compe - tent person, in strict accordance with national and local safety regulations. Ensure power is not supplied to the ap - pliance while installation work is being carried out. The appliance is supplied with a mains cable with moulded plug for[...]

  • Page 58

    Important The wires in the mains lead ar e col - oured in accor dance with the following code: Green/yellow = earth Blue = neutral Brown = live If the colours of the wires in the mains lead of this appliance do not corre - spond with the coloured markings iden - tifying the terminals of your plug, pro - ceed as follows: ^ The wire which is colour e[...]

  • Page 59

    Programme (without any additional op - tions or programmable functions) Load Consumption data Energy W ater Programme time in kWh litres normal short CO TTONS 95°C 5.0 kg 1.70 49 1 h 54 mins 1 h 22 mins 60°C (1) 5.0 kg 0.95 49 1 h 58 mins 1 h 16 mins 40°C 5.0 kg 0.55 49 1 h 58 mins 1 h 06 mins MINIMUM IRON 40°C 2.5 kg 0.45 58 1 h 15 mins 49 min[...]

  • Page 60

    Height 85.0 cm Width 59.5 cm Depth 60.0 cm Depth with door open 97.0 cm Weight 96 kg Maximum floor load 1600 Newton (approx. 160 kg) Capacity 5 kg dry laundr y V oltage see data plate Rated load see data plate Fuse rating see data plate Consumption data see "Consumption data" W ater flow pressur e min. 1 bar (100 kPa) W ater flow pressur [...]

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  • Page 64

    M.-Nr . 05 537 010 / V02 Alteration rights reserved/3702 This paper consists of cellulose which has been bleached without the use of chlorine.[...]