Miele W 3923 WPS manual

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Table of contents for the manual

  • Page 1

    Operating instructions for Washing machine W 3923 WPS To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time. M.-Nr. 07 170 860 e n-G B[...]

  • Page 2

    Disposal of the packing material The transport and protective packing has been selected from materials which are environmentally friendly for disposal and can normally be recycled. Ensure that any plastic wrappings, bags etc. are disposed of safely and kept out of the reach of babies and young children. Danger of suffocation! Rather than just throw[...]

  • Page 3

    Caring for our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Warning and Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Operating the washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Control panel ..........[...]

  • Page 4

    Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 The correct detergent ..............................................3 5 Water softener ....................................................3 6 Washing with several components ....................................3 6 Fabric condi[...]

  • Page 5

    Re-fitting the transit bars ............................................5 4 Levelling the machine ..............................................5 5 Screwing out and adjusting the feet .................................5 5 Building under a continuous worktop/in a kitchen run ...................5 6 Washer and Dryer stack ..............................[...]

  • Page 6

    This washing machine conforms to current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property. To avoid the risk of accidents and damage to the washing machine, please read these instructions carefully before using it for the first time. They contain important information on its installation, safety, u[...]

  • Page 7

    Technical safety ~ Before setting up the washing machine, check it for any externally visible damage. Do not install or use a damaged washing machine. ~ Before connecting the washing machine, ensure that the connection data on the data plate (voltage and connected load) match the mains electricity supply. If in any doubt, consult a qualified electr[...]

  • Page 8

    ~ This washing machine may only be used in mobile installations such as ships if a risk assessment of the installation has been carried out by a suitably qualified engineer. Correct use ~ Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen hoses may burst or split. The reliability of the electronic contr[...]

  • Page 9

    ~ Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine. ~ Never use solvent based cleaning agents, e.g. those containing benzene, in this machine, as this may result in damage to component parts and create toxic fumes. Such agents also pose a fire and explo[...]

  • Page 10

    Control panel a Start/Stop button For starting the programme selected and cancelling a programme once it has started. b Display with Menu buttons See the next pages for more information. c + button For selecting delay start. d PC / Optical interface This is used by service technicians to run diagnostic checks on your machine and can also be used to[...]

  • Page 11

    Display The display is used for the following: Selecting and displaying settings – Temperature – Spin speed – Soak duration – Delay start – Cancelling a programme – Safety lock – Estimated programme duration Selecting programmes via the display With the programme selector at the Further programmes position, you can select one of the f[...]

  • Page 12

    Menu buttons Various settings are made via the Menu buttons. They are used to alter or confirm the value displayed above the vertical line. To alter a setting: Cottons Duration: 1:49 h 60°C 1600 rpm Pressing the left hand Menu button under 60°C alters the temperature and pressing the right hand Menu button under 1600 rpm alters the spin speed. To[...]

  • Page 13

    Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened to prevent the risk of water leaks during use. This washing machine has undergone a thorough functional test in the factory and there will be some residu[...]

  • Page 14

    Reminder to remove transport struts To avoid the risk of damage, the transport struts must be removed before the machine is used for the first time. See "Installation and connection" for instructions on how to do this. ^ After removing the transport struts (if this has not already been done by your fitter) press the right hand Menu button[...]

  • Page 15

    Energy and water consumption – Water consumption and energy usage are determined by the size of the load. To make the most out of your machine, load the maximum dry load for the programme you are using. – Use the Automatic and Express programmes for small loads. – When smaller amounts of laundry are washed using the Cottons programme, the aut[...]

  • Page 16

    Brief instructions The headings numbered A , B , C ,... show the operating sequence and can be used as brief instructions. A Sort the laundry ^ Empty all pockets. , Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and components in the machine. ^ Badly soiled areas, stains etc. should be cleaned as soon as possibl[...]

  • Page 17

    B Switch on the washing machine The interior drum lighting will come on. The programme selector will light up and the display will ask you to select a programme. C Select a programme ^ Turn the programme selector to the required programme. The programme selected will appear in the display. D Select a temperature / spin speed The suggested temperatu[...]

  • Page 18

    ^ Select any extra options by pressing the appropriate button. The relevant indicator light will come on to show which extra option has been selected. ^ Press the Further extras button to select the following extra options (depending on the programme selected): Soak , Rinse hold and Extra rinse . Not all the extra options are suitable for use with [...]

  • Page 19

    F Add detergent When the door is closed, the load size indicator will be replaced with the detergent percentage display. Detergent 75% A Back A The percentage shown relates to the amount of detergent recommended by the manufacturer on the packaging. 40% = Add slightly less than half the amount recommended 50% = Add half the amount recommended 60% =[...]

  • Page 20

    ^ Pull out the detergent drawer and add detergent to the compartments as follows: i Detergent for the pre-wash (divide the total recommended amount as follows: add 1 / 3 to compartment i and 2 / 3 to compartment j ) j Detergent for the main wash, including Soak if selected § Fabric conditioner or liquid starch ^ Close the detergent drawer. See &qu[...]

  • Page 21

    I Remove the laundry when the programme has finished In the anti-crease phase after the programme has finished, the following will appear alternately in the display: Cottons Anti-crease 60°C 1600 rpm and : Programme finished Unload the drum before switching off ^ Press the Door button to open the drum door. ^ Remove the laundry. Check that all ite[...]

  • Page 22

    Short For light to nomal soiling with no visible staining. The duration of the main wash is reduced. Water plus The water level in the main wash and the rinses will be increased if the Water plus option is selected. Pre-wash For laundry with large amounts of dirt e.g. dust, sand. Further extras Soak For heavily soiled and stained items with protein[...]

  • Page 23

    Final spin speed Programme rpm Cottons 1600 Minimum iron 1200 Delicates 600 Woollens 1200 Automatic 1200 Shirts 600 Express 1600 Denim 900 Hygiene 1600 Dark garments 1200 Curtains 600 Pillows 1200 Silks 400 Sportswear 1200 Outerwear 800 Proofing 1000 Drain / Spin 1600 Separate rinse 1200 Starch 1500 You can reduce the final spin speed. However, you[...]

  • Page 24

    With delay start you can choose when you want the programme to end. The start of a programme can be delayed from 30 minutes up to a maximum of 24 hours, allowing you to make use of night-time economy electricity rates, for example. The current time of day needs to have been set for delay start to work correctly. To select delay start A Select the p[...]

  • Page 25

    To alter delay start You can subsequently select a later programme end time if you wish. ^ Press the + button. Delay start 9:05 from 16:16 to 18:00 Change Delete ^ Use the left hand Menu button under Change to alter the time you want the programme to end at. ^ Confirm by pressing the right hand Menu button under OK . To delete delay start You can d[...]

  • Page 26

    Cottons 98E76 * 30°C to 95°C Max. load 6.0 kg Fabric Cottons, linens or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc. Extra options Pre-wash, Soak, Short, Water plus, Rinse hold, Extra rinse Note for test institutes: Short programme: 3.0 kg load and Short extra option Minimum iron 43218E76 * 30°C to 60°C Max. load 3.[...]

  • Page 27

    Shirts cold to 60°C Max. load 2.0 kg Notes – Pre-treat collars and cuffs if necessary. – Wash silk garments in the Silks programme. Extra options Short, Water plus, Rinse hold Express 76 * cold to 40°C Max. load 3.0 kg Fabric Small loads of items which require freshening up and which can be washed in a Cottons programme. Extra options Water p[...]

  • Page 28

    Curtains cold to 40°C Max. load 2.0 kg Item Curtains, including net curtains, specified as machine-washable by the manufacturer. A pre-rinse without detergent is carried out automatically to remove dust. Note For curtains which crease easily, reduce the spin speed or deselect it. Extra options Water plus, Rinse hold Pillows 40°C to 60°C 2 pillow[...]

  • Page 29

    Outerwear cold to 40°C Max. load 2.0 kg Item Outerwear made from micro-fibres such as Gore-Tex ® , SYMPATEX ® , WINDSTOPPER ® etc. Notes – Zip up jackets before washing. – Do not use fabric conditioner. Extra options Pre-wash, Soak, Short, Water plus, Rinse hold Proofing 40°C Max. load 2.0 kg Item For treating microfibre fabrics, skiwear, [...]

  • Page 30

    Main wash Rinses Spinning Water level Wash rhythm Water level Rinses Interim spin Final spin Cottons d a ( 2-4 3)4) LL Minimum iron ( c e 2-3 5) LL Delicates e d e 3 – L Woollens e e e 2 LL Automatic ( abc e 2-3 5) LL Shirts e c e 2 – L Express d b d 2-3 5) LL Denim ( c e 3 – L Hygiene ( b ( 3-4 4) LL Dark garments ( b d 3 LL Curtains 1) ( d [...]

  • Page 31

    This machine has fully electronic controls with automatic load recognition. It takes in the right amount of water required for the programme depending on the amount of laundry and its absorbency rate. This means that programme cycles and durations can vary. The programme sequences outlined in the chart are based on the basic programme with a full l[...]

  • Page 32

    Washing The figure quoted in the bucket is the maximum temperature the garment can be washed at. The number of bars under the symbol indicates the level of agitation permitted. 9 No bar under the symbol: = normal agitation 4 One bar under the symbol: = reduced agitation c Two bars under the symbol: = much reduced agitation / Hand wash (if no temper[...]

  • Page 33

    Cancelling a programme You can cancel a programme at any time after it has started. ^ Press the Start/Stop button. Stopped: Cancel programme Continue OK ^ Press the right hand Menu button under OK . The suds will be pumped away. If you want to remove the laundry: ^ Press the Door button. If you want to select a different programme: ^ Switch the mac[...]

  • Page 34

    Adding or removing laundry after a programme has started ^ Press the Door button to open the drum door. ^ Add or remove items. ^ Close the drum door. The programme will continue automatically. Please note: Once a programme has started the machine cannot recognise any adjustment to the load. For this reason, if laundry is added or removed after the [...]

  • Page 35

    The correct detergent All modern detergents produced for automatic washing machines are suitable. Use dispensing aids, e.g. balls, if these are supplied with the detergent. Tablets are suitable for full loads, but note that it may be impractical to reduce tablets for smaller loads. Some tablets do not dissolve as rapidly as others, and may not be s[...]

  • Page 36

    The right amount to dispense will depend on the following: – The quantity of the laundry – The soiling level of the laundry Lightly soiled No visible dirt or stains. Possibly slight body odour. Normally soiled Visibly dirty and/or just a few slight stains. Heavily soiled Stains and soiling clearly visible. – The water hardness level. Check wi[...]

  • Page 37

    Fabric conditioners and liquid starch Fabric conditioners make garments soft to handle and help prevent static cling when tumble drying. Starch stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed linen. Automatic dispensing of fabric conditioner or liquid starch to laundry at the end of a programme ^ Add the fabric conditi[...]

  • Page 38

    , Disconnect the machine from the mains electricity supply and withdraw the plug from the socket before cleaning the machine. , The washing machine must not be hosed down. A range of Miele branded cleaning and conditioning agents are available to order from your Miele dealer, the Miele Spare Parts Department, or via the internet on www.miele-shop.c[...]

  • Page 39

    ^ Clean the siphon. 1 . Remove the siphon from compartment § and rinse under warm running water. Clean the siphon tube in the same way. 2 . Replace the siphon. If starching frequently, thoroughly clean the siphon and siphon tube regularly. A build-up of starch will cause them to get clogged. Cleaning the detergent dispenser drawer housing ^ Use a [...]

  • Page 40

    Cleaning the filter in the water inlet The washing machine has a filter to protect the water inlet valve. The accessible filter in the union in the open end of the inlet hose should be checked every six months, or more often if there are frequent interruptions to the external water supply. ^ First turn off the stopcock. ^ Unscrew the threaded union[...]

  • Page 41

    With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. , Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national saf[...]

  • Page 42

    Fault messages in the display Problem Possible cause Remedy A 2 Fault Check drainage system – The water outlet is blocked or restricted. – The drain hose has been fixed too high. – Clean the drain filter and the drain pump. – The maximum delivery head is 1 m. 2 Fault Water intake Open stopcock The water inlet is blocked or restricted. Check[...]

  • Page 43

    Problems with the load size indicator or calibrating to zero Problem Possible cause Remedy The display indicates a load of <25% or no load size is indicated when the drum is full. There was already laundry in the drum when the machine was switched on. This has decalibrated the sensor from the zero setting. ^ To recalibrate the sensor to the zero[...]

  • Page 44

    General problems Problem Possible cause Remedy The machine shakes during the spin cycle. The machine feet are not level. Level the machine (see "Installation). The laundry has not been spun properly and is still wet. The machine detected an imbalance during the final spin and reduced the spin speed automatically. Include both large and small i[...]

  • Page 45

    An unsatisfactory wash result Problem Possible cause Remedy Liquid detergent does not give the required result. Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains. – Use a general purpose detergent containing a bleaching agent. – Pour stain removers into compartment j of the dispenser drawer a[...]

  • Page 46

    The door will not open Possible cause Remedy The machine is not connected to the electricity supply and/or is not switched on. Insert the plug in the socket and switch on and/or switch the machine on with the I-On/0-Off button. The safety lock has been activated. Deactivate the safety lock as described in "Changing the programme sequence - Saf[...]

  • Page 47

    Opening the drum door in the event of a blocked drain outlet and/or power failure ^ Switch the washing machine off. There is a lever behind the detergent drawer fascia panel. ^ Remove the lever. ^ Use it to open the access flap. Blocked drain outlet If the drain outlet is blocked, up to 25 litres of water will be retained in the machine. , Caution:[...]

  • Page 48

    Once the flow of water ceases: ^ Remove the drain filter completely. ^ Clean it thoroughly. ^ Remove any foreign objects (e.g. buttons, coins, etc.) and fluff from the filter housing. Turn the impeller by hand to check that it rotates freely. Any foreign object causing an obstruction should be removed. ^ Put the drain filter back in place and secur[...]

  • Page 49

    In the event of any faults which you cannot remedy yourself, please contact: – your Miele Dealer or – the Miele Customer Contact Centre (see back cover for contact details). When contacting your Dealer or Miele, please quote the model and serial number of your machine, both of which are shown on the data plate visible above the porthole glass w[...]

  • Page 50

    Front view a Inlet hose with "Waterproof" system b Electricity supply cable c - f Flexible drain hose (with detachable swivel elbow) g Control panel h Detergent dispenser drawer i Drum door j Access to drain filter, drain pump and emergency release k Handle recesses for moving the machine l Four height adjustable feet Installation and con[...]

  • Page 51

    Rear view a Protruding lid for holding when moving the machine b Electricity supply cable c Inlet hose with "Waterproof" system d Drain hose e Transit bar covers f Restraining clip for inlet hose and drain hose g Restraining clips for transit bars when removed Installation and connection 51[...]

  • Page 52

    Installation surface A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note the following points: ^ The machine must be level and securely positioned. ^ To avoid vibrations during spinning, the machine should[...]

  • Page 53

    ^ Using the spanner supplied turn the left-hand transit bar 90°, then ^ withdraw the transit bar. ^ Turn the right-hand transit bar 90°, then ^ withdraw the transit bar. Installation and connection 53[...]

  • Page 54

    , To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Fit the covers on to the two holes. Then plug the holes as shown with the caps. ^ Secure the transit bars to the back of the washing machine. Make sure that holes b are fitted over retainers a . , The washing machine must not be [...]

  • Page 55

    Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine. All four feet are screwed [...]

  • Page 56

    The fitting of building under kits and stacking kits must only be undertaken by qualified and competent persons, in accordance with the instructions supplied with the kit. Building under a continuous worktop/in a kitchen run If you wish to push your machine under a worktop and there is space to do this without removing the lid , the conversion kit [...]

  • Page 57

    The Miele Waterproof system The Miele Waterproof system protects the washing machine from water damage. The system consists of three main components: 1) the inlet hose 2) the electronic unit and the washing machine housing 3) the drain hose 1) Inlet hose – The inlet hose is fitted with an additional electrical safety valve which works like an aut[...]

  • Page 58

    Connection to the water supply , The plastic casing of the safety valve contains electrical components. The Waterproof system must only be connected to its own stopcock. It must not be connected to mixer taps or similar and must not be fitted in areas where there is the risk of water or other liquids reaching it. Do not get wet. The protective slee[...]

  • Page 59

    Maintenance and care If you intend to unscrew the Miele Waterproof system hose from the stopcock it is essential to disconnect the machine from the electricity supply first. Only use a Miele Waterproof system hose should you need a replacement. In order to protect the water inlet valve, the dirt filter in the water inlet valve connection must not b[...]

  • Page 60

    Connection to the drainage system The machine drains via a drain pump with a delivery head of 1 metre*. The drain hose must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if required, with a sharp twist and pull. If required, the drain hose can be extended to a[...]

  • Page 61

    Electrical connection U.K. All electrical work should be carried out by a suitably qualified and competent person, in strict accordance with current national and local safety regulations (BS 7671 in the UK). Ensure power is not supplied to the appliance until after installation work has been carried out. The appliance is supplied with a mains cable[...]

  • Page 62

    Load Consumption data Energy Water Duration in kWh in litres Short Normal Cottons 95°C 6.0 kg 1.99 47 2 h 09 min 60°C 1) 6.0 kg 1.02 47 1 h 49 min 60°C 3.0 kg 0.73 39 1 h 03 min 40°C 1) 6.0 kg 0.65 59 2 h 04 min 40°C 2) 3.0 kg 0.36 39 59 min Minimum iron 40°C 1) 3.0 kg 0.50 55 59 min 1 h 19 min Delicates 30°C 2.0 kg 0.35 69 49 min 59 min Woo[...]

  • Page 63

    Height 850 mm Width 595 mm Depth 580 mm Depth with door open 975 mm Weight 94 kg Maximum floor load 1600 Newton (approx. 160 kg) Capacity 6 kg dry laundry Voltage see data plate Connected load see data plate Fuse rating see data plate / plug Consumption data see "Consumption data" Water flow pressure minimum 100 kPa (1 bar) Water flow pre[...]

  • Page 64

    Settings menu for changing default settings The Settings menu can be used to alter the machine's electronics to suit changing requirements. Settings can be altered at any time.[...]

  • Page 65

    To open the Settings menu ^ Connect the machine to the electricity supply. ^ Switch on the washing machine. ^ Press both menu buttons at the same time until the following appears in the display: Settings Language ! Continue OK You are now in the Settings menu. ^ Select the setting you want with the left hand Menu button under Continue , and confirm[...]

  • Page 66

    Gentle action Activating gentle action reduces the drum action and is suitable for washing slightly soiled items more gently. It should be activated for garments with a single bar under the care label and for articles which feel too hard after they have been dried. Gentle action can be activated for the Cottons and the Minimum iron programmes. The [...]

  • Page 67

    Lock code The code prevents your machine being used without your knowledge. When the code has been activated, you have to enter a code after switching the washing machine on. Otherwise the washing machine cannot be operated. To activate the Lock code Lock code Activate Continue OK ^ Press the right hand Menu button under OK . ^ The display will now[...]

  • Page 68

    Temperature unit You can chose for the temperature to be displayed in °C/Celsius or °F/Fahrenheit . A tick L will appear beside the option to show that it has been set. Buzzer An audible tone sounds repeatedly at the end of a programme and when Rinse hold is reached. There are two volumes: Off (default setting) The buzzer is switched off. Normal [...]

  • Page 69

    Standby display To save energy, the display goes out and the indicator light for the Start/ Stop button will start flashing slowly. The display will always go out, – if a programme is not selected within 10 minutes of the machine being switched on. – 10 minutes after the end of a programme. Pressing one of the buttons switches the display back [...]

  • Page 70

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  • Page 72

    Alteration rights reserved/1508/W 3923 WPS M.-Nr. 07 170 860 / 01[...]