Miele 09 845 470 manual

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Table of contents for the manual

  • Page 1

    Oper ating instructions for washing machines T o avoid the risk of accidents or damage to the machine, it is essential to r ead these instructions before it is installed and used for the first time. en-GB M.-Nr . 09 845 470[...]

  • Page 2

    Contents 2 Caring for the environment ................................................................................... 6 Warning and Safety instructions ......................................................................... 7 Operating the washing machine ......................................................................... 14 Control pan[...]

  • Page 3

    Contents 3 Delay start ............................................................................................................. 41 T o select delay start ............................................................................................... 41 T o change delay start .....................................................................[...]

  • Page 4

    Contents 4 Dispensing aids ...................................................................................................... 65 F abric conditioner and liquid starch ...................................................................... 65 Miele recommended det ergents ...........................................................................[...]

  • Page 5

    Contents 5 The water pr otection system ................................................................................. 93 Connection to the water supply ............................................................................. 95 Connection to the dr ainage system ....................................................................... 97 Ele[...]

  • Page 6

    Caring for the envir onment 6 Disposal of the packing mate‐ rial The packaging is designed to pr otect the washing machine from damage dur‐ ing transportation. The packaging ma‐ terials used ar e selected from mat erials which are envir onmentally friendly for disposal and should be recycled. Recycling the packaging reduces the use of raw mat[...]

  • Page 7

    W arning and Safety instructions 7 This washing machine complies with current safety r equirements. Inappropriat e use can, however , lead to personal injury and dam‐ age to pr operty . T o avoid the risk of accidents and damage t o the machine, please read these instructions car efully before using it for the first time. They contain important i[...]

  • Page 8

    W arning and Safety instructions 8 Safety with children  Children under 8 years of age must be k ept away from the wash‐ ing machine unless they are constantly supervised.  Children 8 years and older may only use the washing machine un‐ supervised if they have been shown how to use it safely and r ecog‐ nise and understand the consequen[...]

  • Page 9

    W arning and Safety instructions 9  The electrical safety of this washing machine can only be guar an‐ teed when corr ectly earthed. It is essential that this standard safety r equirement is met. If in any doubt, please have the wiring system of the building t ested by a qualified electrician. Miele cannot be held liable for the consequences o[...]

  • Page 10

    W arning and Safety instructions 10  The machine must be isolated fr om the electricity supply when cleaning and maintaining the machine and in the event of a fault.  The Miele "Wat er prot ection system" prot ects from water damage provided the following conditions ar e met: – the machine is correctly plumbed in and connect ed to[...]

  • Page 11

    W arning and Safety instructions 11 Correct use  Do not install the washing machine in a room wher e there is a risk of frost. F ro zen hoses may burst or split. The reliability of the elec‐ tronic contr ol unit may be impaired at t emperatur es below freezing point.  Before using the machine for the first time, check that the tr ansit bars[...]

  • Page 12

    W arning and Safety instructions 12  T ake care when opening the drum door after using the st eam function. Danger of burning due to escaping st eam and the high temper ature of the surface of the drum as well as the porthole glass. Stand back away fr om the machine and wait until the steam has dis‐ sipated.  The maximum load for this washi[...]

  • Page 13

    W arning and Safety instructions 13  Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion. Do not use these pr oducts in this machine.  If deter gent comes into contact with the eyes, rinse them thor‐ oughly with lukewarm water immediat ely . If swallowed, seek medical assistance immediately and r e[...]

  • Page 14

    Operating the washing machine 14 Control panel a Display with sensors See the next page for mor e informa‐ tion. b Start/Stop button F or star ting the progr amme selected and cancelling a progr amme once it has started. c T emperatur e button F or selecting the temperatur e. d Spin speed button F or selecting the spin speed. e Delay start button[...]

  • Page 15

    Operating the washing machine 15 j  sensor Scrolls down the list t o the next op‐ tion or decreases a value. k OK button Confirms the progr amme selected, a value set or opens a sub-menu. l  sensor Scrolls up the list t o the next option or increases a value. m  Dos sensor Switches on automatic deter gent dispensing. n  Cap sensor [...]

  • Page 16

    Operating the washing machine 16 Standard display Cottons 10:30  1600 rpm Duration 2:59 h The standard display shows the follow‐ ing from left t o right: – the progr amme selected – the time of day – the progr amme duration – the selected wash temper ature – the selected spin speed Examples on how to oper ate the machine Scrolling th[...]

  • Page 17

    Before using for the first time 17  Before using the machine for the first time ensure that it is corr ectly in‐ stalled and connected. See "Installa‐ tion and connection". Also check that the drain filt ers are secur ely tightened to pr event the risk of water leaks during use. Removing the protective foil and stickers  Remove [...]

  • Page 18

    Before using for the first time 18 This washing machine has undergone a complete functional test at the fac‐ tory and there will be some r esidual water in the drum fr om this process. F or safety reasons, spinning is not pos‐ sible until the machine has been pre‐ pared for using for the first time. T o ac‐ tivate the spinning function you [...]

  • Page 19

    Before using for the first time 19 Messages T wo messages about removing the transit bars and preparing the washing machine for use will appear in the dis‐ play .  Confirm the messages with the OK sensor . Running the first progr amme The T winDos unit needs to be activa‐ ted befor e running the first pro‐ gramme.  Please see "T wi[...]

  • Page 20

    T winDos 20 The washing machine has an integr ated deter gent dispensing unit. The deter gent dispensing unit can be used with 1. the Miele 2 Phase System or 2. any other liquid detergent and/or fab‐ ric conditioner The Miele 2 Phase System The Miele 2 Phase System uses a base deter gent (UltraPhase 1) and a deter‐ gent enhancer (UltraPhase 2).[...]

  • Page 21

    T winDos 21 Inserting cartridges/containers  Keep filled containers or car‐ tridges out of the reach of childr en. Observe the instructions for use and warning instructions given by the de‐ ter gent manufacturer .  Pr ess the T winDos container access panel. The panel will spring open.  Drop the panel down. Using cartridges UltraPhase [...]

  • Page 22

    T winDos 22  Push the Ultr aPhase 1 cartridge into Compartment 1 until it locks into po‐ sition.  Remove container 2 and push the UltraPhase 2 cartridge into Com‐ partment 2 until it locks into position. Keep the containers in a safe place. They can be used for other types of deter gent. Using containers  T ake the containers out of th[...]

  • Page 23

    T winDos 23 Open the Settings menu Y ou have to ent er the type of deter‐ gent being used in the Settings menu.  Switch on the washing machine and wait until the standard display lights up.  OK  Cottons 10:30 Duration 2:59 h  rpm 1600      T ouch the  and  sensors at the same time until the following appears in th[...]

  • Page 24

    T winDos 24 Dosage amount 60 ml Normally soiled Tip: If you live in an area with water hardness levels I (  ) or III (  ), adjust the dosage for Miele products accor d‐ ing to the information given on the packaging.  Use the OK sensor to confirm the dosage amount or use the  and  sensors to change the amount. The washing machine wi[...]

  • Page 25

    T winDos 25 Running the first progr amme The T winDos system needs to be primed before you can use the wash‐ ing machine. T o do this you must run a wash pro‐ gramme without laun dr y .  Open the stopcock.  T urn the progr amme selector to Cot‐ tons . The following will appear in the display: Load Cottons 1–9 kg The standard display w[...]

  • Page 26

    W ashing environmentally and economically 26 Energy and water consumption – Wat er consumption and energy us‐ age are det ermined by the size of the load. T o make the most of your machine, load the maximum dry load for the progr amme you are using. – When smaller amounts of laundry are washed, the automatic load r ecogni‐ tion system will [...]

  • Page 27

    W ashing environmentally and economically 27 EcoF eedback Y ou can call up information about the energy and wat er consumption of your washing machine with the EcoF eed‐ back sensor . The following information will appear in the display: – an estimate of the consumption be‐ fore the pr ogramme begins. – the energy and wat er consumption to [...]

  • Page 28

    1. Pr epare the laundry 28  Empty all pockets.  F oreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and to components in the machine. Sort the laundry  Sort the laundry by colour and by care label. Most garments have a t ex‐ tile care label in the collar or side seam. Tip: Dark textiles often contain e xc[...]

  • Page 29

    2. Select a progr amme 29 Switch on the washing ma‐ chine  Pr ess the  button. The interior drum lighting will come on. The drum lighting will go out automati‐ cally after five minutes. P ress the Start/Stop b utton to switch the drum lighting back on again. Pr ogramme selection A. Selecting a programme via the programme select or:  T [...]

  • Page 30

    3. L oad the washing machine 30 Open the door  Reach under the door grip and pull the door open.  Unfold the laundry and load loosely into the drum. Mixing both large and small it ems gives better wash r esults and also helps distribute the load evenly during spinning. Please note the maximum load for the different wash pr ogrammes. The r ele[...]

  • Page 31

    4. Select progr amme settings 31 Degree of soiling Lightly soiled No visible dirt or stains. P ossibly slight body odour . Normally soiled Visibly dirty and/or just a few slight stains. Heavily soiled Soiling and/or stains clearly visible. The following will appear in the display: Degree of soiling    Normal  Set the degree of soilin[...]

  • Page 32

    4. Select progr amme settings 32 Selecting a spin speed Y ou can alter the pr e-set spin speed of a wash progr amme.  Pr ess the Spin speed button. The following will appear in the display: Spin speed 1600 rpm rpm ) (0-1600  Set the spin speed you want with the  and  sensors and confirm your selection with the OK sensor . Select options[...]

  • Page 33

    5. Add detergent 33 There ar e several options for adding de‐ ter gent. T winDos Depending on which agents have been added in Compartments 1 and 2: Miele 2 Phase System The optimum amount of UltraPhase1 and UltraPhase2 will be dispensed au‐ tomatically accor ding to the colour mix of the load.  Pr ess the Dos  sensor . Depending on the[...]

  • Page 34

    5. Add detergent 34 Detergent dispenser dr awer T oo little deter gent results in: – Laundry not getting properly clean and with time it may become grey and hard t o the touch. – Greasy particles clinging to laundry . – Limescale deposits on the heater ele‐ ments. T oo much deter gent results in: – Excessive foam which causes a low level [...]

  • Page 35

    5. Add detergent 35 CapDosing Three differ ent types of capsule are available:  = F abric care (e.g. fabric condi‐ tioner , proofing agent)  = Additives (e.g. det ergent en‐ hancers)  = Det ergent (for the main wash only) Each capsule contains the correct amount for one wash cycle. Y ou can or der the capsules online at www.miele-shop.[...]

  • Page 36

    5. Add detergent 36  Close the lid and press it firmly shut.  Close the deter gent dispenser draw‐ er . The capsule is opened by the act of inserting it in the detergent dispenser drawer . The contents can run out of the capsule if you then remove it from the dr awer before it is used. In this case, dispose of the capsule and do not re-use [...]

  • Page 37

    6. Start the progr amme - the end of a programme 37 Start the progr amme  Pr ess the flashing Start/Stop butt on. The door will lock (the  will appear in the display to show this) and the pr o‐ gramme will start. If a delay start time has been selected, then this will count down in the display . At the end of the delay start time or im‐ m[...]

  • Page 38

    6. Start the progr amme - the end of a programme 38 At the end of a pr ogramme The door is still locked during the anti- crease phase and the following will ap‐ pear alternately in the display: Cottons 10:30  1600 rpm  Anti-crease and  Press the Start/Stop button, then unload the drum  Pr ess the Start/Stop butt on. This will unlock t[...]

  • Page 39

    Spinning 39 Final spin speed Progr amme rpm Cottons 1600 Minimum iron 1200 Delicates 900 Woollens  1200* Denim 900 Shirts 900 Automatic plus 1400 F reshen up – Dark garments 1200 Down duvets 1200 Outerwear 800 Pr oofing 1000 Separat e rinse 1600* Starch 1400* Silks  600* Sportswear 1200 Down filled items 1200 Curtains 600 First wash 1200 Pi[...]

  • Page 40

    Spinning 40 T o omit the final spin (Rinse hold)  Use the F urther options button to se‐ lect the Rinse hold setting. The laundry is not spun after the final rinse and remains in the final rinse wat er . This helps prevent cr easing if the laundry is not going to be r emoved from the drum immediately after the end of the progr amme. – T o st[...]

  • Page 41

    Delay start 41 With delay start you can choose when you want the progr amme to start. Y ou can delay the start of the progr amme from 15 minut es up to a maximum of 24 hours, allowing you to make use of night-time economy electricity rat es, for example. T o select delay start The time of day needs to be set for delay start to work corr ectly . [...]

  • Page 42

    Delay start 42 T o cancel delay start and begin the progr amme straight away  Pr ess the Delay start button. Finish at Change the time Start immediately Back     T ouch the  sensor . Start immediately will be highlighted in white.  T ouch the OK sensor . The wash pro‐ gramme will start. T o cancel delay start  Pr ess the S[...]

  • Page 43

    Pr ogramme chart 43 Cottons cold to 90°C Max. load 9.0 kg Use for Cotton, linen or cotton mix fabric, e.g. table linen, t owelling, under‐ wear , T -shirts etc. Notes The settings 60°/40°C differ fr om  /  as follows: – Shorter pr ogramme dur ations – Longer t emperatur e holding times – Higher energy consumption Where particularly[...]

  • Page 44

    Pr ogramme chart 44 Delicates cold to 60°C Max. load 3.0 kg Use for Delicate garments made fr om synthetic fibre, mixed fibr e, rayon and viscose. Note – Deselect the spin for items which cr ease easily . W oollens  cold to 40°C Max. load 2.0 kg Use for Machine-washable or hand-washable wool or wool blend fabric. If the care label does not s[...]

  • Page 45

    Pr ogramme chart 45 F reshen up Max. load 1.0 kg Use for Dry, clean cotton, linen or mixed fibr e garments which are slightly creased. The garments must be suitable for drying in a tumble dryer   and suitable for ironing   . Notes – Smaller loads give a better r esult. – Remove garments as soon as the progr amme has finished and the[...]

  • Page 46

    Pr ogramme chart 46 Outerwear cold to 40°C Max. load 2.5 kg Use for P erformance outerwear (e.g. jackets and trousers) made fr om mem‐ brane fabric such as Gor e- T ex®, S YMP A TEX®, WINDST OPPER® etc. Notes – Zip up or close jackets before washing. – Do not use fabric conditioner . – If wished, these garments can also be re-pr oofed u[...]

  • Page 47

    Pr ogramme chart 47 Silks  cold to 30°C Max. load 1.0 kg Use for Silks and other handwashable fabric with no wool content. Note Place tights, bras etc. in a laundry bag. Sportswear cold to 60°C Max. load 3.0 kg Use for Sportswear such as singlets and leggings as well as microfibr e and fleece garments. Notes – Do not use fabric conditioner .[...]

  • Page 48

    Pr ogramme chart 48 Pillows cold to 60°C 2 pillows (40 x 80 cm) or 1 pillow (80 x 80 cm) Use for Synthetic filled washable pillows. Note – Remove air from the pillow befor e washing to prevent an e xces‐ sive build-up of foam. T o do this either push the pillow into a nar‐ row laundry bag to compr ess it or tie the pillow together with a was[...]

  • Page 49

    Pr ogramme chart 49 Mixed items – Use for A load consisting of various items with differ ent garment care labels which is too small for a standar d progr amme. Y ou can choose fr om a list of 19 different items. Note The washing machine automatically adjusts the wash pr ocess to suit the laundry mix. Please see "Mixed items" for mor e d[...]

  • Page 50

    F avourites 50 Y ou can save your own customised wash progr ammes under names of your choice. The saved favourite pr ogrammes will be sorted alphabetically . T o create a favourite pro‐ gramme There ar e two ways of creating a fa‐ vourite pr ogramme. Option 1  T urn the progr amme selector to F a‐ vourites . Favourite programmes Create [...]

  • Page 51

    F avourites 51 Option 2 Y ou can save a progr amme which h as been selected and started as a F avour‐ ite pr ogramme.  After the pr ogramme has started suc‐ cessfully, press the Start/S top . Selection  Cancel programme Add laundry Activate safety lock  Scroll thr ough the list with the  or  sensor to: Selection  Save programm[...]

  • Page 52

    F avourites 52 T o save a name Save name Michael 1         1 2 3 4 5  Scroll thr ough the list of characters with the  and  sensors until the  symbol is highlighted in white. Con‐ firm the charact er with the OK sen‐ sor . The progr amme will be saved under the name you have enter ed. T o change a favourite p[...]

  • Page 53

    Mixed items 53 Compiling the list of items Use this progr amme if you do not have enough laundry to run a standard pr o‐ gramme but you want t o wash a few lightly soiled items with differ ent gar‐ ment care instructions. The washing machine will use the list of items to select the most suitable pr o‐ gramme aut omatically .  T urn the pro[...]

  • Page 54

    Options 54 Options are select ed and deselected via the relevant butt ons and the display .  Pr ess the button for the option you want. The relevant butt on will light up. Not all options are suitable for use with every progr amme. Y ou can only select options which are compatible with the progr amme being used. Pr ogrammeManager The Pr ogrammeM[...]

  • Page 55

    Options 55 Steam smoothing Steam is inject ed into the drum at the end of the wash process. Reducing the maximum load by 50% will give a bet‐ ter r esult. F or steam smoothing to work properly ther e needs to be a certain amount of residual moistur e still present in the laundry and so the final spin speed is adjusted accor dingly . The garments [...]

  • Page 56

    Options 56 W ash programme chart - P rogrammeManager Pr ogrammeManager cannot be select ed with programmes which ar e not listed in the chart below. Int ensive ECO Extra gentle Extra quiet Allergo‐ Wash Cottons X X X X X Minimum iron X X X X X Delicates X X X X X Woollens  – – – X – Denim X X X X X Shirts X X X X X Automatic plus X X X[...]

  • Page 57

    Options 57 W ash programme chart - Options None of the options can be selected with pr ogrammes which ar e not listed in the chart below. Steam smooth‐ ing Short Stains Cottons XXX Minimum iron XXX Delicates XXX Denim XXX Shirts X 1) X X Automatic plus X – X F reshen up X 2) – – Dark garments XXX Outerwear – X X Separat e rinse X – – [...]

  • Page 58

    Options 58 W ash programme chart - F urther options None of the options can be selected with pr ogrammes which ar e not listed in the chart below. Soak Wat er plus P re-wash Extr a rinse Rinse hold Cottons X X X X X Minimum iron X X X X X Delicates X X X X X Woollens  – – – – X Denim X X X X X Shirts X X X X X Automatic plus X – X – [...]

  • Page 59

    Garment care label symbols 59 Washing The figure quot ed in the bucket is the maximum temper ature the garment can be washed at. The number of bars under the symbol indicates the level of agitation permitted.  No bar under the symbol: = normal agitation  One bar under the symbol: = reduced agitation  T wo bars under the symbol: = much redu[...]

  • Page 60

    Pr ogramme sequence 60 Main wash Rinses Spinning Wat er level Wash rhythm Wat er level Rinses Cottons    2-5 1)2)3)  Minimum iron    2-4 2)3)  Delicates    2-4 2)3)  Woollens     2  Denim    2-4 2)3)  Shirts    3-4 3)  Automatic plus    2-4 2)3)  Dark garments[...]

  • Page 61

    Pr ogramme sequence 61  = L ow water level  = Medium wat er level  = High wat er level  = Int ensive rhythm  = Normal rhythm  = Sensitive rhythm  = Ultr a sensitive rhythm  = Handwash rhythm  = C arried out – = Not carried out The washing machine has fully elec‐ tronic contr ols with automatic load rec‐ ognition. It[...]

  • Page 62

    Changing the progr amme sequence 62 Cancelling a pro gramme Y ou can cancel a pr ogramme at any time after it has started:  Pr ess the Start/Stop butt on. The following will appear in the display: Selection  Cancel programme Add laundry Activate safety lock  T ouch the OK sensor . The suds will be pumped away . The fol‐ lowing will appea[...]

  • Page 63

    Changing the progr amme sequence 63 Adding or removing laundry af‐ ter the progr amme has started  Pr ess the Start/Stop butt on. The following will appear in the display: Selection  Cancel programme Add laundry Activate safety lock  Scroll up the list with the  or  sen‐ sor to: Selection  Add laundry Activate safety lock Save[...]

  • Page 64

    Changing the progr amme sequence 64 Safety lock The safety lock prevents the t empera‐ ture, spin speed or options being al‐ ter ed during a wash progr amme. T o activate the safety lock  Pr ess the Start/Stop butt on. The following will appear in the display: Selection  Cancel programme Add laundry Activate safety lock  Scroll up the [...]

  • Page 65

    Detergent 65 The correct detergent All deter gents produced for automatic washing machines are suitable. F ollow the manufacturer's instructions and dosage recommendations on the pack‐ aging. The right amount to dispense will depend on the following: – the soiling level of the load – the quantity of the laundry – the water har dness le[...]

  • Page 66

    Detergent 66 Miele recommended deter gents Miele deter gents and care products have been specially designed for Miele wash‐ ing machines. They are available t o order via the internet at www.miele-shop.com or from Miele. Miele UltraPhase 1 / 2 Miele Cap  Miele Cap  Miele Cap  Cottons  –   Minimum iron  –   Delicates[...]

  • Page 67

    Detergent 67 Recommended detergents in accor dance with Directive (EU) Nr . 1015/ 2010 The recommendations apply t o the temperatur e ranges given in the P rogr amme chart. Universal Coloureds Delicates and woollens Specialist deter gent Cottons   – – Minimum iron –  – – Delicates – –  – Woollens  – –   Deni[...]

  • Page 68

    Detergent 68 F abric conditioner and liquid starch at the end of the pro‐ gramme Y ou can dispense fabric conditioner ei‐ ther by using automatic dispensing or via the deter gent dispenser compart‐ ment. Automatic dispensing One of the automatic dispensing con‐ tainers must be filled with fabric condi‐ tioner .  T ouch the Dos  s[...]

  • Page 69

    Detergent 69 Colour run and dye removers/dyes  Do not use colour run or dye re‐ movers in this washing machine. They can cause corrosion in the ma‐ chine. Dyes suitable for use in domestic wash‐ ing machines can be used. However , please note that the salt used in the dyeing process can cause corr osion to stainless steel components in the[...]

  • Page 70

    Cleaning and care 70 Cleaning the drum (Hygiene info) Washing at low t emperatures and/or using liquid deter gent can cause bacte‐ ria and unpleasant odours to build up in the washing machine. Use the Mainte‐ nance wash progr amme to clean the machine. Run this progr amme regularly or at the latest when Hygiene info: Start a programme with a mi[...]

  • Page 71

    Cleaning and care 71 Cleaning the siphon tube and the channel  Clean the siphon. 1. Remove the siphon from the  com‐ partment and rinse under hot running water . Clean the siphon tube at the same time. 2. Replace the siphon.  Clean the fabric conditioner channel with a brush and hot water . Liquid starch can cause the siphon to become cl[...]

  • Page 72

    Cleaning and care 72 Cleaning the T winDos system The washing machine has a cleaning progr amme for cleaning the T win Dos system containers and the hoses in‐ side the washing machine. Miele 2 Phase System cartridges do not need to be cleaned. Cleaning the containers and hoses Clean the container or containers and hoses every time you change bran[...]

  • Page 73

    Cleaning and care 73 Cleaning the water inlet filter The washing machine has a filter to prot ect the water inlet valve. The acces‐ sible filter in the union at the open end of the inlet hose should be checked ev‐ ery six months or so, or more often if there ar e frequent interruptions t o the water supply .  First turn off the stopcock. [...]

  • Page 74

    Pr oblem solving guide 74 Minor faults in the performance of the washing machine, some of which may result from incorr ect operation, can be put right without contacting the Service Depart‐ ment. The following guide may help you to find the r eason for a fault, and to correct it. Y ou should, however , note the following:  Repair work to elect[...]

  • Page 75

    Pr oblem solving guide 75 The following fault messages appear in the display and the progr amme stops Problem Cause and remedy  Drainage fault Clean the drain filter and the pump. Check the drain hose. The water outlet is block ed or restricted. The dr ain hose has been fixed too high .  Clean the drain filt ers and the drain pumps.  The m[...]

  • Page 76

    Pr oblem solving guide 76 The following fault messages appear in the display at the end of the progr amme Problem Cause and remedy  Intensive flow: Clean the filter and jets or remove foreign ob- jects from the pump housing. The pumps are dirty .  Clean the pumps as described in "Pr oblem solving guide - Opening the door in the event of [...]

  • Page 77

    Pr oblem solving guide 77 The following fault messages appear in the display at the end of the progr amme Problem Cause and remedy  Check dosage Excessive foam ha s built up during washing.  Check the amount of deter gent dispensed.  With automatic deter gent dispensing check the dosage amount set.  Observe the instructions on the deter[...]

  • Page 78

    Pr oblem solving guide 78 Pr oblems with T winDos Problem Cause and remedy No detergent and/or fabric conditioner was dispensed. Automatic dispensing has not been activated.  T ouch the Dos  sensor before running the ne xt progr amme. Automatic dispensing will be activated. No deter gent/fabric conditioner was dispensed even though automat[...]

  • Page 79

    Pr oblem solving guide 79 General pr oblems with the washing machine Problem Cause and remedy The machine shakes during the spin cycle. The machine feet are not level.  Level the machine and adjust the feet corr ectly . The laundry has not been spun properly and is still wet. The machine detected an imbalance during the final spin cycle and redu[...]

  • Page 80

    Pr oblem solving guide 80 General pr oblems with the washing machine Problem Cause and remedy At the end of the pr o‐ gramme there is still liq‐ uid in the capsule. The small pipe in the deter gent dispenser drawer onto which the capsule is placed is blocked.  Clean the small pipe. This is not a fault. F or technical reasons a small amount o[...]

  • Page 81

    Pr oblem solving guide 81 An unsatisfactory wash result Problem Cause and remedy Liquid detergent does not give the required r e‐ sult. Liquid deter gents usually contain no bleaching agents. They do not remove fruit, coffee and t ea stains.  Use the Miele 2 Phase System. The tar geted addi‐ tion of UltraPhase 2 during the wash pr ocess re?[...]

  • Page 82

    Pr oblem solving guide 82 The door will not open Problem Cause and remedy The door cannot be pulled open during a programme. The drum is locked during a progr amme.  Pr ess the Start/Stop butt on.  Use the  sensor to select Cancel programme or Add laundry . The door will unlock and you will be able to pull it open. There is still wat er in[...]

  • Page 83

    Pr oblem solving guide 83 Opening the door in the event of a blocked dr ain outlet and/or power failure  Switch off the washing machine.  Pr ess the drain pump access panel. The panel will spring open. Blocked dr ain outlet If the drain outlet is block ed, a large quantity of water can r emain in the washing machine.  Caution: If laundry h[...]

  • Page 84

    Pr oblem solving guide 84  Clean them thoroughly .  Remove any foreign objects (e.g. but‐ tons, coins, etc.) and fluff fr om the fil‐ ter housing. T urn the impellers by hand to check that they r otate freely .  Replace the drain filt ers correctly (on the right and left) and tighten them securely .  Make sure the dr ain filters are[...]

  • Page 85

    After sales service 85 Repairs In the event of any faults which you cannot remedy yourself, please con‐ tact: – your Miele Dealer , or – Miele (Contact details for Miele are given at the end of this booklet). When contacting your Dealer or Miele, please quote the model and serial num‐ ber of your machine, both of which are shown on the data[...]

  • Page 86

    Installation and connection 86 F ront view a Inlet hose with Wat erproof system b Electrical supply cable c Flexible dr ain hose (with detachable swivel elbow) d Control panel e Deter gent dispenser drawer f Door g Access to dr ain filter , drain pump and emergency r elease h Access panel for T winDos containers i F our height adjustable feet[...]

  • Page 87

    Installation and connection 87 Rear view a Drain hose b T ransport clips for electrical supply cable, inlet and drain hoses c Electrical supply cable d Pr otruding lid for holding when mov‐ ing the machine e Inlet hose with Wat erproof system f Safety caps for transit bars g T ransport clips for inlet and dr ain ho‐ ses and for storing tr ansit[...]

  • Page 88

    Installation and connection 88 Installation surface A concret e floor is the most suitable in‐ stallation surface for a washing ma‐ chine, being far less prone t o vibration during the spin cycle than wooden floorboards or a carpet ed surface. Please note:  The machine must be level and se‐ curely positioned.  T o avoid vibrations durin[...]

  • Page 89

    Installation and connection 89  Using the spanner supplied, turn the left-hand transit bar 90°, then  pull the transit bar out.  T urn the right-hand transit bar 90°, then  pull the transit bar out.[...]

  • Page 90

    Installation and connection 90  T o avoid the risk of injury, the holes for the transit bars must be covered aft er the transit bars have been removed.  Plug the holes with the plastic caps as illustrat ed.  Secure the tr ansit bars to the back of the washing machine. Make sure the top catch is located above the holder .  The washing ma[...]

  • Page 91

    Installation and connection 91 Levelling the machine The washing machine must stand per‐ fectly level on all four feet to ensur e safe and proper oper ation. Incorrect installation may incr ease elec‐ tricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet ar e us[...]

  • Page 92

    Installation and connection 92 Building under a continuous work‐ top/ in a kitchen run  The washing machine lid cannot be removed. This washing machine (with lid intact) can be pushed under a worktop if ther e is space to do so. Washer -dryer stack The washing machine can be combined with a Miele tumble dryer in a washer- dryer stack. The appr[...]

  • Page 93

    Installation and connection 93 The water protection syst em The Miele water pr otection system pr o‐ tects all parts of the washing machine from wat er damage. The system consists of thr ee main components: – the inlet hose – the electronic unit and dr ainage and overflow prot ection – the drain hose The Wat erproof System (WPS) 3 5 4 2 1 6[...]

  • Page 94

    Installation and connection 94 The electronic unit  and dr ainage and overflow protection – Drainage pr otection Any leaking water is collected in the sump  in the base of the machine. A float switch  closes the solenoid valves  , preventing any mor e water from flowing int o the machine and water in the suds container is pum‐ ped a[...]

  • Page 95

    Installation and connection 95 Connection to the water sup‐ ply  The casing on the water inlet hose contains electrical compo‐ nents. It must not be connected in areas wher e there is the risk of water or other liquids reaching it, e.g. bath‐ rooms. The casing on the water inlet hose must not get wet. The protective sleeve of the hose must[...]

  • Page 96

    Installation and connection 96 Maintenance Only use a Miele Wat erproof system hose should you need a replacement. Disconnect the machine from the elec‐ tricity supply before unscr ewing the wa‐ terpr oof system inlet hose from the stopcock. In order t o protect the wat er inlet valve, the dirt filter in the water inlet valve connection must no[...]

  • Page 97

    Installation and connection 97 Connection to the dr ainage system The machine drains via a dr ain pump with a delivery head of 1 metre*. The drain hose must not be kink ed as this restricts dr ainage. The swivel elbow at the end of the hose can be turned in ei‐ ther direction, or can be detached if r e‐ quired, with a sharp twist and pull. If r[...]

  • Page 98

    Installation and connection 98 Electrical connection U .K. All electrical work should be carried out by a suitably qualified and competent person, in strict accordance with cur‐ rent national and local safety r egula‐ tions (BS 7671 in the UK). Ensure power is not supplied t o the ap‐ pliance until after installation work has been carried out[...]

  • Page 99

    T echnical data 99 Height 850 mm Width 596 mm Depth 636 mm Depth with door open 1054 mm Height for building under 850 mm Width for building under 600 mm Weight Appro x. 100 kg Capacity 9 kg dry laundry V oltage See data plate Connected load See data plate F use rating See data plate Consumption data See "Consumption data" Minimum flow pre[...]

  • Page 100

    Consumption data 100 Load Consumption data Energy in kWh Water in l Duration Residual moisture Cottons 90°C 9.0 kg 2.4 65 2 h 29 min 50% 60°C 9.0 kg 1.45 65 1 h 59 min 50% 60°C 4.5 kg 1.10 52 1 h 59 min 50%  * 9.0 kg 0.90 55 2 h 59 min 44%  * 4.5 kg 0.80 49 2 h 59 min 44% 40°C 9.0 kg 0.99 72 2 h 39 min 46% 40°C 4.5 kg 0.76 52 2 h 29 min [...]

  • Page 101

    Consumption data 101 Note for test institutes * T est progr amme in accordance with EN 60456 and ener gy label with Directive 1061/2010 Consumption data can vary from the nominal values given depending on water pressur e, water hardness, wat er inlet temperatur e, room t emperature, type and volume of load, fluctuations in the electricity supply an[...]

  • Page 102

    Settings 102 Y ou can use the settings menu to alt er the machine's electronics t o suit changing requir ements. Settings can be alter ed at any time. Opening the Settings menu Before you begin, ensur e that: – The washing machine is switched on. – The standard display is showing.  OK  Cottons 10:30 Duration 2:59 h  rpm 1600  ?[...]

  • Page 103

    Settings 103 Language  The display can be set to appear in one of several differ ent languages. The flag  after the wor d Language acts as a guide to pr event a language which will not be understood fr om be‐ ing set. The selected language will be stor ed in memory . Dispensing unit F or adjusting the standar d setting of the automatic disp[...]

  • Page 104

    Settings 104 Buzzer volume Y ou can select one of seven differ ent settings for the buzzer volume. The settings are r epresented by a bar chart. At the lowest setting, the buzzer is switched off. K eypad tone Each touch of a sensor or pr ess of a button is confirmed with an audible tone. F actory default setting: the keypad tone is switched off. T [...]

  • Page 105

    Settings 105 T emperature unit The temper ature can be displayed as degrees Celsius (°C) or F ahrenheit (°F). F actory default setting: Celsius (°C). Display brightness There ar e seven different display brightness settings. The brightness changes as soon as you select a different setting. Display switch-off setting T o save energy, the display [...]

  • Page 106

    Settings 106 Soak duration Y ou can set a dur ation for the soak process of between 30 minut es and 5 hours. Y ou can select the dur ation in 30 mi‐ nute incr ements. When the Soak option is selected the laundry will be soaked for the duration select ed. Longer pr e-wash Cottons If you requir e a longer pre-wash you can ext end the Cottons progr [...]

  • Page 107

    Settings 107 Maximum rinse level The water level in the rinse cycle can be permanently set to the highest val‐ ue. This function is useful for allergy suffer‐ ers as it achieves an ex cellent rinse re‐ sult. Wat er consumption will increase. F actory default setting: the maximum rinse level setting is switched off. Suds cooling When this is a[...]

  • Page 108

    Optional accessories 108 Deter gent, fabric care, additives and machine care pr oducts are available for this washing machine. All the products have been designed for Miele washing machines. These and many other useful products can be order ed via the internet at www.miele-shop.com or from Miele (see end of this booklet for contact de‐ tails). De[...]

  • Page 109

    Optional accessories 109 Down items – liquid deter gent suitable for pillows, sleeping bags and down filled items – retains the elasticity of down and feather filled items – retains the br eathability of down filled items – prevents down filling clumping t o‐ gether W oolCare – liquid deter gent for woollens and del‐ icates – with a[...]

  • Page 110

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  • Page 111

    United Kingdom Miele Co. Ltd. Fairacres, Marcham Road Abingdon, Oxon, OX14 1TW Customer Contact Centre Tel: 0330 160 6600 E-mail: mielecare@miele.co.uk Internet: www.miele.co.uk Australia Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398 1 Gilbert Park Drive, Knoxfield, VIC 3180 Tel: 1300 464 353 Internet: www.miele.com.au Miele (Shangha[...]

  • Page 112

    M.-Nr . 09 845 470 / 05 en-GB WKR 770 WPS [...]