Microsoft G7VP2 manual

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Table of contents for the manual

  • Page 1

    37310911 G7VP2 Re v . B+ System Board User s Manual[...]

  • Page 2

    Cop yright This publication contains information that is protected by copyright. No par t of it ma y be reproduced in an y form or b y any means or used to make any transformation/adaptation without the prior written per mission from the cop y right holder s. This publication is pro vided for informational pur poses only . The manufacturer makes no[...]

  • Page 3

    FCC and DOC Statement on Class B This equipment has been tested and found to comply with the limits f or a Class B digital device , pur suant to Par t 15 of the FCC r ules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment gener ates, [...]

  • Page 4

    T able of Contents Chapter 1 - Introduction 1 . 1 Features and Specifications.................................................................................. 1 . 2 Package Checklist......................................................................................................... Chapter 2 - Hardware Installation 2 . 1 System Board Layout .[...]

  • Page 5

    62 62 63 63 64 65 65 57 60 61 Chapter 4 - Supported Softwares 4 . 1 Desktop Management Interface.................................................................... 4 . 2 System Health Monitor Utility .......................................................................... 4 . 3 Dr i vers...........................................................[...]

  • Page 6

    6 Introduction 1 1.1 Features and Specifications 1.1.1 Features Chipset  VIA  Apollo 598MVP A GP system chipset Processor The system board is equipped with a switching voltage regulator that suppor ts 2.0V to 3.5V core v oltage for various processor s .  AMD ® K5 PR90/PR100/PR120/PR133/PR166, K6-166/200/233/ 266/300, K6-2/250/266/300/333/[...]

  • Page 7

    7 1 Introduction Level 2 Cache Memory  512KB pipeline burst, direct map wr ite-back cache installed on the system board. Expansion Slots The system board is equipped with 1 dedicated PCI slot, 5 dedicated 16-bit ISA slots and 1 shared PCI/ISA slot. All PCI and ISA slots are bus master s. Desktop Management Interface (DMI) The system board comes [...]

  • Page 8

    8 Introduction 1  Bus mastering reduces CPU utilization during disk transfer  Suppor t s A T API CD-R OM, LS-120, ZIP and SCSI sequential boot-up Ir D A Interface The system board is equipped with an IrD A connector for wireless connectivity between your computer and peripheral devices. It suppor ts infrared peripher al devices that meet the [...]

  • Page 9

    9 1 Introduction Dual Function P ow er Button (A TX power suppl y only) Depending on the setting in the BIOS setup, this switch will allow your system to enter the Soft-Off or Suspend mode. R TC Timer to P ower -on the System (A TX power supply onl y) The RTC installed on the system board allows your system to automatically po w er -on on the set d[...]

  • Page 10

    10 Introduction 1 1.2 Package Checklist The system board package contains the following items: þ The system board þ A user s man ual þ Ser ial, mouse and printer por t cab les Option 1: - One card-edge br acket with a 9-pin and 25-pin serial por t cables - One card-edge br acket with a 25-pin printer por t cab le and a PS/2 mouse por t cable [...]

  • Page 11

    11 2 Hardware Installation 2.1 System Board La yout square denotes pin 1 Chapter 2 - Hardware Installation[...]

  • Page 12

    12 2 Hardware Installation 2.2 System Memor y 2 . 3 DIP Switch and Jumper Settings of the Processors Make sure SW1 and JP5 are set correctly before applying power or you ma y damage the processor or system board. There are 10 switches on SW1. The black rectangle in the diagr am denotes the par t that is protr uding, the adjustab le switch. In[...]

  • Page 13

    13 2 Hardware Installation DIP Switch Settings for Intel Processors Intel Processors SW1: 1-6 90MHz - 60MHz - 1.5x 100MHz - 66MHz - 1.5x 120MHz - 60MHz - 2x 133MHz - 66MHz - 2x 150MHz - 60MHz - 2.5x 166MHz - 66MHz - 2.5x 200MHz - 66MHz - 3x MMX166MHz* - 66MHz - 2.5x MMX200MHz - 66MHz - 3x MMX233MHz - 66MHz - 3.5x Intel Processors SW 1: 1- 6 * Defau[...]

  • Page 14

    14 2 Hardware Installation DIP Switch Settings for IBM Processors IBM Processors SW1: 1-6 IBM Processors SW 1 : 1 - 6 6x86MX-PR200 - 66MHz - 2.5x 6x86MX-PR233 - 75MHz - 2.5x 6x86MX-PR266 - 83MHz - 2.5x 6x86MX-PR300 - 75MHz - 3x 6x86MX-PR333 - 83MHz - 3x 6x86MX-PR300 - 66MHz - 3.5x DIP Switch Settings for IDT Processors C6-180 - 60MHz - 3x C6-200 - [...]

  • Page 15

    15 2 Hardware Installation DIP Switch Settings fo r AMD Pr ocessors AMD Processors SW1: 1-6 AMD Processors SW1: 1-6 K6-200 - 66MHz - 3x K6-233 - 66MHz - 3.5x K6-266 - 66MHz - 4x K6-300 - 66MHz - 4.5x K6-2/250 - 100MHz - 2.5x K6-2/300 - 100MHz - 3x K6-2/266 - 66MHz - 4x K6-2/333 - 95MHz - 3.5x K6-2/350 - 100MHz - 3.5x K6-2/400 - 100MHz - 4x K5 PR90 [...]

  • Page 16

    16 2 Hardware Installation Frequency Ratio SW1: 4-6 1.5x / 3.5x Frequency Ratio SW1 : 4 -6 2x 2.5x 4x 4.5x 5x 3x 5.5x External System Bus Clock / Frequency Ratio - DIP Switch Settings If the processor you are using is not shown in the previous tables, please refer to the following tables and set SW1 according to the external system b us clock and f[...]

  • Page 17

    17 2 Hardware Installation Frequency Ratio Settings for IDT Processors Frequency Ratio SW1 : 4-6 3.5x Frequency Ratio SW1 : 4 -6 2x / 3.3x 2.5x 4x 4.5x 2.33x / 5x 3x 2.66x / 5.5x[...]

  • Page 18

    18 2 Hardware Installation DIP Switch and Jumper Settings for Cor e V oltage Voltage JP 5 SW1: 7-10 2.8V 2.0V 2.1V 2.9V 3.0V 3.1V Voltage JP5 SW1: 7-10 2.2V 2.3V 2.4V 2.5V 2.6V 2.7V 3.2V 3.3V 3.4V 3.5V[...]

  • Page 19

    19 2 Hardware Installation 2-3 On: Normal (default) 1-2 On: Clear CMOS Data 2.4 Jumper Settings for Clearing CMOS Data Jumper JP1 Clear CMOS Data If, for some reason, the CMOS data becomes corr upted, the system can be reconfigured with the default values stored in the ROM BIOS. T o load the default values, power off your system and unplug the powe[...]

  • Page 20

    20 2 Hardware Installation 2 . 5 Jumper Settings f or Po w er Supply T ype Jumper JP2 P ow er Suppl y T ype The Baby A T form factor system board is designed to fit into an A TX fo r m factor chassis. It is equipped with A TX and A T po wer supply connector s. Set JP2 according to the type of power supply installed. A TX Pow er Suppl y If y ou are [...]

  • Page 21

    21 2 Hardware Installation 2 . 6 Jumper Settings fo r A TX Po wer -On/Off Select (A TX power suppl y onl y) Jumper JPP A TX P o wer -On/Off Select Jumper JPP is used to select the method of powering-on/off a computer that is using an A TX po wer suppl y . Pins 1 and 2 On (A TX P o wer) Uses the power button to po wer -on the computer . T o po wer -[...]

  • Page 22

    22 2 Hardware Installation 2.7 Jumper Settings for SDRAM Clock (DIMM) Jumper JP4 SDRAM Clock JP4 is used to set the SDRAM s clock according to the CPU clock or AG P clock. If y ou are using PC-100 SDRAM DIMMs, it is recommended that you set the SDRAM clock according to the CPU clock (2-3 On). This setting will provide better system performance s[...]

  • Page 23

    23 2 Hardware Installation 2 . 8 Jum p e r S e t t in g s f o r W atchdog T i m e r Jumper JP10 W atchdog Timer The system board suppor t s the W atchdog Timer function. It allows your application to regularly clear the system at the set time inter val. If the system hangs or fails to function, it will reset at the set time inter val so that [...]

  • Page 24

    24 2 Hardware Installation 2 . 9 Connecting the Ribbon Cables and Wires o f the Ports and Connectors 2.9.1 Serial Ports The b uilt-in serial por ts are RS-232C asynchronous comm unication por ts with 16C550A-compatible U ARTs that can be used with modems, ser ial printers, remote display terminals, and other serial devices. Y ou can set the ser ial[...]

  • Page 25

    25 2 Hardware Installation 2.9.2 K eyboar d Po rt/Connector The system board allows you to connect a standard A T keyboard b y connecting it to the standard A T keyboard por t or the 5-pin connector at location J14. A T keyboard por t J14 A T keyboard connector Pin 1 2 3 4 5 Function CLK Data N. C . Ground Vcc[...]

  • Page 26

    26 2 Hardware Installation 2.9.3 PS/2 Mouse Port The PS/2 mouse por t is a 6-pin connector on the system board. Attach the 6-pin mouse por t cable , which is mounted on a card- edge bracket, to connector J1. Make sure the red wire on the PS/2 mouse connector is aligned with pin 1 of connector J1. Mount the card-edge bracket to the system chassis. P[...]

  • Page 27

    27 2 Hardware Installation 2.9.5 Flopp y Disk Drive Contr oller 1 . Install the 34-pin header connector into the shrouded floppy disk header (J11) on the system board. Th e colored edge of the ribbon should be aligned with pin 1 of connector J11. 2 . Install the other 34-pin header connector(s) into the disk dr ive(s). Align the colored edge of the[...]

  • Page 28

    28 2 Hardware Installation 2.9.7 Universal Serial Bus Ports The system board is equipped with tw o header s , at locations J2 and J3 on the system board, for exter nal USB por ts . USB allo ws data exchange between your computer and a wide range of simultaneously accessible external Plug and Play peripherals. Y ou m ust have the proper drive r s in[...]

  • Page 29

    29 2 Hardware Installation Connecting the USB Ports As an option, one card-edge bracket mounted with tw o USB por t cab les may be pro vided with the system board. The ends of the cab les are attached to a connector . Connect the USB cable connector to J2 and J3 on the system board. The USB por t cable s can be inser ted only if pin 1 of the cable [...]

  • Page 30

    30 2 Hardware Installation 2.9.10 Chassis Fan Connector The system board is equipped with a chassis fan connector . If yo u are installing a fan in the system unit, connect the fan s connector to location J7 on the system board. The fan will provide adequate airflo w throughout the chassis to prev ent o verheating the processor . Pin 1 2 3 Funct[...]

  • Page 31

    31 2 Hardware Installation 2.9.11 J13 (LEDs and Switches) SP- LED - A TX 5VSB Standby LED This LED will light when the 5VSB power is active. AT X - S W - AT X P o w e r S w i t c h Depending on the setting in the BIOS setup , this switch is a dual function power button that will allow your system to enter the Soft- Off or Suspend mode. Refer [...]

  • Page 32

    32 2 Hardware Installation Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Pin Assignment SP-LED (ATX 5VSB Standby LED) ATX-SW (ATX power switch) HD-LED (Primary/Secondary IDE LED) G-LED (Green LED) G-SW (Green switch) H-RST (Reset switch) SPEAKER (Speaker connector) KEYLOCK (Keylock and Power LED connector) ATX Power[...]

  • Page 33

    33 2 Hardware Installation 2.9.12 Power Supply Connectors The pin assignment of the A TX power connector is shown belo w . Pin 1 2 3 4 5 6 7 8 9 10 Function 3.3V/14A 3.3V/14A Ground +5V Ground +5V Ground PW-OK 5VSB +12V Pin 11 12 13 14 15 16 17 18 19 20 Function 3.3V/14A -12V Ground PS-ON Ground Ground Ground -5V +5V +5V PL2 PL1[...]

  • Page 34

    34 3 Award BIOS Setup Utility 3 . 1 The Basic Input/Output System The Basic Input/Output System (BIOS) is a program that takes care of the basic level of communication between the processor and peripherals. In addition, the BIOS also contain codes for various advanced features found in this system board. This chapter explains the Setup Utility for [...]

  • Page 35

    35 3 Award BIOS Setup Utility Date The date format is <day>, <month>, <date>, <year>. Day displays a da y , from Sunda y to Saturda y . Month displa ys the month, from Januar y to December . Date displays the date , from 1 to 31. Y ear displa ys the y ear , from 1994 to 2079. Time The time fo rmat is <hour>, <min ut[...]

  • Page 36

    36 3 Award BIOS Setup Utility Driv e A and Drive B These categories identify the types of floppy disk drives installed. None No floppy drive is installed 360K, 5.25 in. 5-1/4 in. standard drive; 360KB capacity 1.2M, 5.25 in. 5-1/4 in. A T -type high-density dr ive; 1.2MB capacity 720K, 3.5 in. 3-1/2 in. double-sided drive; 720KB capacity 1.44M, 3.5[...]

  • Page 37

    37 3 Award BIOS Setup Utility Memory The base memor y si z e , extended memor y size and the other memor y size cannot be altered; your computer automatically detects and displays them. Base Memor y The POST will determine the amount of base (or conv entional) memor y installed in the system. The value of the base memor y is typically 512K for syst[...]

  • Page 38

    38 3 Award BIOS Setup Utility 3.1.2 BIOS Features Setup The BIOS Features Setup allows you to configure your system for basic operation. Some entries are defaults required by the system board, while others , if enabled, will improve the perfo r mance of your system or let you set some features according to your preference. The settings on the scree[...]

  • Page 39

    39 3 Award BIOS Setup Utility CPU Internal Cache and External Cache These categories speed up the memor y access. The default value is enabled. Enable the External Cache for better performance. Quick P ower On Sel f T est This categor y speeds up P ower On Self T est (POST) after y ou p o wer on y our system. When Enabled, the BIOS will shor ten or[...]

  • Page 40

    40 3 Award BIOS Setup Utility Memory ECC Function If y ou are using x72 (72-bit) DIMMs, which are DIMMs that suppor t the ECC (Error Checking and Correction) function, set this field to Enabled. T ypematic Rate Setting When disabled, continually holding down a key on your keyboard will cause the BIOS to repor t that the key is do wn. When the typem[...]

  • Page 41

    41 3 Award BIOS Setup Utility OS Select for DRAM > 64MB This item allo ws you to access the memor y that is ov er 64MB in OS/2. The options are: Non-OS/2 and OS/2. HDD S.M.A.R.T . Capability The system board suppor ts SMAR T (Self-Monitoring, Analysis and Repor ting T echnology) hard dr ive s. SMAR T is a reliability prediction technology f o r [...]

  • Page 42

    42 3 Award BIOS Setup Utility The settings on the screen are f or reference only . Y our v er sion ma y not be identical to this one. 3.1.3 Chipset Features Setup This section gives you functions to configure the system based on the specif ic features of the chipset. The chipset manages bus speeds and access to system memor y resources. It also coo[...]

  • Page 43

    43 3 Award BIOS Setup Utility System Health Monitor Note: The system board comes with a System Health Monitor utility . Once this utility is installed, the system will ignore the settings in the System Health Monitor field of the Chipset Features Setup . Both methods ser ve the same function and that is to monitor the systems health [...]

  • Page 44

    44 3 Award BIOS Setup Utility 3.1.4 Power Management Setup The P ower Management Setup allo ws you to conf igure your system to most eff ectively save energy . If you like to use the soft power down feature of Windo ws  95/98, y ou must enab le the Po wer Management f ield belo w . Select Min. P o w er , Max. P o wer or User Defined. Either one [...]

  • Page 45

    45 3 Award BIOS Setup Utility Power Management This categor y allows y ou to select the type (or degree) of power sa ving by changing the length of idle time that elapses before the Standby mode and Suspend mode are activated. Disable No power management. Disables the Standby and Suspend modes. Min. P o wer Saving Minimum power management. Standby [...]

  • Page 46

    46 3 Award BIOS Setup Utility Standby Mode This is user conf igur a b le only when the P ower Management categor y is set to User Def ined. When enabled and after the set time of system inactivity , the CPU clock will r un at a slower speed (1/3 of full speed) while all other devices still operate at full speed. Suspend Mode This is user conf igur [...]

  • Page 47

    47 3 Award BIOS Setup Utility Resume On A lar m Enabled When Enab led, Date (of Month) and Timer (hh:mm:ss) will appear r ight below this f ield. Y ou can set the date and time y ou w ould like the Soft P ower Do wn (Soft-Off) PC to po wer -on. Disabled Disab les the automatic po wer -on function. (default) Date (of Month) 0 The system [...]

  • Page 48

    48 3 Award BIOS Setup Utility Resources Controlled By The A ward Plug and Pla y BIOS has the capability to automaticall y configure all of the boot and Plug and Play compatible devices. Auto The system will automatically detect the settings for you. The categories that follow will not be shown on the screen. Manual This will allow you to set the IR[...]

  • Page 49

    49 3 Award BIOS Setup Utility PCI I RQ Activ ed By This categor y is used to set the method by which the PCI b us recogniz es that an IRQ ser vice is being requested b y a device . Under all circumstances, you should retain the default configuration unless a different setting is needed. Assign IRQ fo r V GA When Enab led, the system automatically a[...]

  • Page 50

    50 3 Award BIOS Setup Utility 3.1.8 Integrated Peripherals The settings on the screen are for re f erence only . Y our v ersion may not be identical to this one. ROM PCI/ISA BIOS INTEGRA TED PERIPHERALS A W ARD SOFTW ARE, INC. Onboard Primary PCI IDE Onboard Secondary PCI IDE IDE Prefetch Mode IDE HDD Block Mode IDE Primary Master PIO IDE Primary S[...]

  • Page 51

    51 3 Award BIOS Setup Utility Onboard Primary PCI IDE and Onboard Secondary PCI IDE These categor ies allo w you to enable or disab le the primar y and secondary IDE controller . The default is Enabled. Select Disab led if yo u want to add a diff erent hard drive controller . IDE Prefetch Mode This allows data and addresses to be stored in the inte[...]

  • Page 52

    52 3 Award BIOS Setup Utility Auto The BIOS will automatically detect the settings for you. Disabled The BIOS will not detect these categories. USB Controller W e recommend that y ou leav e this f ield in its default setting - Enab led. USB K eyboard Support By default, this field is Disabled. If you are using a USB keyboard, please enable this fun[...]

  • Page 53

    53 3 Award BIOS Setup Utility I R Duplex Mode Half Data is completely transmitted before receiving data. Full T ransmits and receiv es data sim ultaneousl y . Use IR Pins Set this f ield according to the IR pins of your IrD A peripheral/ device. Onboard Parallel Port 378H/IRQ7, 3BCH/IRQ7, 278H/IRQ5 Selects the I/O address and IRQ for the onboard pa[...]

  • Page 54

    54 3 Award BIOS Setup Utility 3.1.9 Supervisor Password If y ou want to protect your system and setup from unauthorized entry , set a super visor s password with the System option selected in the BIOS Features Setup. If you want to protect access to setup onl y , b u t not y our system, set a super visor s password with the Setup [...]

  • Page 55

    55 3 Award BIOS Setup Utility 3.1.11 IDE HDD Auto Detection Use this option to detect the parameter s for t he hard disk dr ives installed in y our system. These parameter s will then be automaticall y entered into the "Standard CMOS Setup". The IDE HDD Auto Detection screen displays the following categories of information: Size, Cylinder[...]

  • Page 56

    56 3 Award BIOS Setup Utility 3.1.12 Save & Exit Setup When all the changes ha ve been made, highlight S a ve & Exit Setup and press <Enter>. The message below will appear : Save to CMOS and Exit (Y/N)? N T ype  Y and press <Enter>. The modif ications you hav e made will be written into the CMOS memor y , and the sys[...]

  • Page 57

    57 4 Supported Softwares 4.1 Desktop Management Interface (DMI) The system board comes with a DMI built into the BIOS. DMI, along with the appropr iately networ k ed software , is designed to make in ventor y , maintenance and troubleshooting of computer systems easier . With DMI, a netwo rk administr ator or MIS engineer can remotel y access some [...]

  • Page 58

    58 4 Supported Softwares 4.1.2 Using the DMI Utility The four menus located on top of the DMI Configuration Utility screen are Edit DMI, Add DMI, Load DMI File and Sav e DMI File. Use the ← or → (left or right) arrow keys to select a menu from the Menu bar . On the left side of the screen is a list of the system configuration items. Use the ↑[...]

  • Page 59

    59 4 Supported Softwares Add DMI 1 . Use the ← or → ar row keys to select the Add DMI menu . 2. Highlight the item on the left screen that you would like to add by using the ↑ or ↓ arrow keys, then press <Enter>. 3 . The cur sor will move to the screen y ou select allowing you to enter information about the added item. 4 . Press <F[...]

  • Page 60

    60 4 Supported Softwares 4.2 System Health Monitor Utility The system board comes with a System Health Monitor utility . This utility sho ws the cur rent temper ature of the processor , po we r voltages, and CPU/Chassis fan speed. The utility also allows you to manually set the range of the processor s temper ature , pow er voltages, and CPU/Cha[...]

  • Page 61

    61 4 Supported Softwares Important: Once the utility is installed, the system will ignore the settings in the System Health Monitor field of the Chipset Features Setup . If you are using Windows  95/98 or Windows NT  4.0, you may select between using the utility and the Chipset Features Setup. For other operating systems, you may only u[...]

  • Page 62

    62 A Identifying Processors SXXXX/ RSS R (voltage range) V for VRE voltage range S for Standard voltage range SXXXX/ KLM K = V f o r VRE v oltage r ange, S for Standard v oltage range L = M for min valid MD timings, S for min valid standard timings M = U is not tested f or DP , S is tested for DP , UP and MP 6x86MX-PR166 Product name P-rating 60MHz[...]

  • Page 63

    63 A Identifying Processors AMD-K6-233ANR K6 = Processor core 233 = P erf ormance r ating A = P ackage type: T ype A = CPGA B = Operating voltage: N: 3.1V -3.3V (core)/3.135V -3.6V (I/O) L: 2.755V -3.045V (core)/3.135V -3.6V (I/O) X = Case temperature W: 55 o C R: 70 o C Q: 65 o C Y: 75 o C X: 65 o C Z: 85 o C A . 4 AMD Pr ocessors A.3 IBM Processo[...]

  • Page 64

    64 A Identifying Processors A.5 IDT Processors C6-PSME200GA Product name Processor clock speed 3.52Vcc (66MHz clock) Processor voltage External system bus clock WinChip2-233 Product name Processor clock speed 3.5 X 66MHz Clock Processor voltage External system bus clock[...]

  • Page 65

    65 B System Error Message When the BIOS encounters an er ror that requires the user to correct something, either a beep code will sound or a message will be displa yed in a box in the middle of the screen and the message, PRESS F1 T O CONTINUE, CTRL-AL T -ESC or DEL T O ENTER SETUP , will be shown in the info rmation bo x at the bottom. Enter Setup[...]

  • Page 66

    66 B System Error Message setting than indicated in Setup. Determine which setting is correct, either turn off the system and change the jumper or enter Setup and change the VIDEO selection. FLOPPY DISK(S) fail (80) Unable to reset floppy subsystem. FLOPPY DISK(S) fail (40) Floppy type mismatch. Hard Disk(s) fail (80) HDD reset failed. Hard Disk(s)[...]

  • Page 67

    67 C T roubleshooting C . 1 T r oubleshooting Checklist This chapter of the manual is designed to help you with problems that y ou may encounter with y our personal computer . T o efficientl y troub leshoot your system, treat each problem individuall y . This is to ensure an accurate diagnosis of the prob lem in case a problem has multiple causes. [...]

  • Page 68

    68 C T roubleshooting The picture seems to be constantly moving. 1 . The monitor has lost its v er tical sync. Adjust the monitor s ver tical sync. 2. Move away any objects, such as another monitor or fan, that ma y be creating a magnetic field around the display . 3. Mak e sure your video card s output frequencies are suppor ted by this moni[...]

  • Page 69

    69 C T roubleshooting Hard Drive Hard disk failure. 1. Make sure the correct drive type for the hard disk drive has been entered in the BIOS. 2. If the system is configured with two hard drives, make sure the bootab le (fi r st) hard drive is configured as Master and the second hard drive is configured as Slav e . The master hard dr ive must ha ve [...]

  • Page 70

    70 C T roubleshooting Serial Port The serial de vice (modem, printer) doesn t output anything or is outputting garbled characters. 1 . Mak e sure that the ser ial device s po wer is tur ned on and that the device is on-line. 2 . V er ify that the device is plugged into the cor rect serial por t on the rear of the computer . 3. V er ify that t[...]