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Matrox Electronic Systems T2GDP3DIF manual

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  • Page 1

    User Guide (Window s ® version) 20020-301-0200 2012.10.18 ENGLISH Matrox ® T ripleHead2Go ™ Digital Edition • DP Edition • Digital SE[...]

  • Page 2

    2 Matrox T ripleHead2Go – User Guide Contents About this user guid e ............... ............. ................. ................ ............. ................ .....4 U sing this guide.......... .................................. ......................................... .......................... ........ .................. 4 M ore info rma[...]

  • Page 3

    Matrox T ripleHead2Go – User Guide 3 T roubleshooting .................. ............. ................ ............. ................ ................ ......... 35 W hat to do if you ha ve a pr oblem.. ................................. .......................................... .................. ........... 35 Comm on prob lems and solu tions .[...]

  • Page 4

    4 Matrox T ripleHead2Go – User Guide About this user guide Y our M atrox user guide pr ovides information o n installing and using y our Matr ox har dware. F or informatio n on Matr ox P o werDesk softw are features an d o ptions, see the help file included with you r Po w e r D e s k s o f t w a r e . Using this guide This guide assumes you ’r[...]

  • Page 5

    Matrox T ripleHead2Go – User Guide 5 Overview Thank you for purchasing M atrox T ripleHead2Go . This product allows yo ur sing le-monitor graphics hardw are to suppo r t up to thr ee monitors at a time. Depending on y our Matro x pr oduct, you can connect up t o three analog, dig ital, or Displa yP or t™ monitors at a time to y our Matro x Tr i[...]

  • Page 6

    6 Matrox T ripleHead2Go – User Guide T ripleHead2Go Digital SE Optional hardwar e (sold separately) Depending on your co nnection setup, you ma y also need any of the following har dware:  DVI to H D- 1 5 ad a pt e r  DisplayP ort to D VI adapter  P owe r adapter kit for GXM * For more information o n connecting y our product, see the ?[...]

  • Page 7

    Matrox T ripleHead2Go – User Guide 7 Connecting your T ripleHead2Go Digital Edition pr oduct This section describes ho w to c onnect up to three (3) analog or digital moni tors to y our Matr ox produc t.  T o connect thr ee (3) monitors, see “C onnecting three m onitors ” , page 8 .  T o conn ect two (2) monit ors, see “Connec ting t [...]

  • Page 8

    8 Matrox T ripleHead2Go – User Guide Connecting thr ee monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou connect your M atrox pr oduct, make sure y ou shut down your system and turn off you r co mp ute r . 2 Connect the USB cable Plug one end o f the USB cable pr ovided with your M atro x produc[...]

  • Page 9

    Matrox T ripleHead2Go – User Guide 9 3 Attach th e Matrox input ca ble If y our gr aphics hard ware has a D VI connector , attach one en d of the Matro x DVI to DV I ca b l e p ro v i de d w i t h yo u r Matr ox p roduct to the graphics c onnector on y our comput er . Attach the other end of the cable to the DVI inpu t connector ( ) on your M atr[...]

  • Page 10

    10 Matrox T ripleHead2Go – User Guide 5 Connect the second monito r If y our monitor has a D VI co nnector , use your mon itor cab le to conn ect your seco nd monitor directl y to the second connector ( ) on your M atrox product. If yo ur monitor has an HD-15 c onnector , use a DVI to HD-15 adapter (sold separately ) to connect your monitor to th[...]

  • Page 11

    Matrox T ripleHead2Go – User Guide 11 Connecting two monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou conn ect your M atrox pr oduct, make sur e you shut down yo ur system and turn off you r co mp ute r . 2 Connect the USB cable Plug one end o f the USB cable pr ovided with your M atro x produc[...]

  • Page 12

    12 Matrox T ripleHead2Go – User Guide Plug the othe r end of the USB cable int o a pow ered USB port on y our comput er . F or more information on powered USB ports, see your system man ual. 3 Attach th e Matrox input ca ble If y our gr aphics hard ware has a D VI connector , attach one en d of the Matro x DVI to DV I ca b l e p ro v i de d w i t[...]

  • Page 13

    Matrox T ripleHead2Go – User Guide 13 5 Connect the second monito r If y our monitor has a DVI c onnector , use your m onitor cable to c onnect your second monito r directly to th e third co nnector ( ) on your M atrox product. If your monito r ha s an HD -15 co nnec tor, use a DVI to HD-15 adapter (sold separately ) to connect your monitor to th[...]

  • Page 14

    14 Matrox T ripleHead2Go – User Guide Connecting your T ripleHead2Go DP Edition pr oduct This section de scribes how to c onnect up to thr ee (3) Displa yP ort or digital (DVI) m onitors t o your Mat rox p ro d u c t .  T o connect thr ee (3) monitors, see “Co nnecting three mo nitors” , page 15 .  T o conn ect two (2) monit ors, see ?[...]

  • Page 15

    Matrox T ripleHead2Go – User Guide 15 Connecting thr ee monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou conn ect your M atrox pr oduct, make sur e you shut down yo ur system and turn off you r co mp ute r . 2 Connect the USB cable Plug one end o f the USB cable pr ovided with your M atro x pro[...]

  • Page 16

    16 Matrox T ripleHead2Go – User Guide 3 Attach th e Matrox input ca ble A ttach one en d of the Matr ox Displa yP ort cable pro vided with your Ma trox p roduct to the graphics connector on your com puter . A ttach the other end of the cable to the DisplayP ort input connector ( ) on your Mat rox p ro d u c t . Laptops w ith mini DisplayP or t co[...]

  • Page 17

    Matrox T ripleHead2Go – User Guide 17 5 Connect the second monito r U se your mo nitor ca ble to conn ect your second monitor directly to the se cond connector ( ) on your M atrox product. If y our monitor has a D VI c onnector , use a DisplayP ort to DVI adapter (sol d separately) to con nec t your mo nito r to t he con nec tor. 6 Connect the th[...]

  • Page 18

    18 Matrox T ripleHead2Go – User Guide Connecting two monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou connect your M atrox pr oduct, make sure y ou shut down your system and turn off you r co mp ute r . 2 Connect the USB cable Plug one end o f the USB cable pr ovided with your M atro x product [...]

  • Page 19

    Matrox T ripleHead2Go – User Guide 19 3 Attach th e Matrox input ca ble A ttach one end of the M atro x DisplayP ort cable pro vided with your Ma trox p roduct to the graphics connector on your com puter . A ttach the other end of the cable to the DisplayP ort input connector ( ) on your Matr ox p roduct. Laptops w ith mini DisplayP or t connecto[...]

  • Page 20

    20 Matrox T ripleHead2Go – User Guide 5 Connect the second monito r U se your mo nitor ca ble to conn ect your second monitor directly to the third connector ( ) on your M atrox product. If y our monitor has a D VI co nnector , use a DisplayP ort to DVI adapter (sold s eparately) to con nec t your mo nito r to t he con nec tor. Y o u r Ma t r ox [...]

  • Page 21

    Matrox T ripleHead2Go – User Guide 21 Connecting your T ripleHead2Go Digital SE pr oduct This sect ion descr ibes how to connec t up to three (3) digi tal (DVI-D) monitors to your Matro x produc t.  T o connect thr ee (3) monitors, see “C onnecting three m onitors ” , page 22 .  T o conn ect two (2) monit ors, see “Connec ting t wo mo[...]

  • Page 22

    22 Matrox T ripleHead2Go – User Guide Connecting thr ee monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou connect your M atrox pr oduct, make sure y ou shut down your system and turn off you r co mp ute r . WA R N I N G : T o av oid damaging the DisplayP ort connector on your DisplayP ort monito[...]

  • Page 23

    Matrox T ripleHead2Go – User Guide 23 2 Connect the USB cable Plug one end o f the USB cable pr ovided with your M atro x product into the USB connector ( ) on your Matro x product. Plug the other e nd of the USB cable int o a powered U SB por t on your computer . For mor e informati on on po wer ed USB po rts, see your system m anual. 3 Attach t[...]

  • Page 24

    24 Matrox T ripleHead2Go – User Guide 4 Connect the fir st monitor Connect the D VI conn ector on your monitor cable directly to the first connector () o n y o u r M a t r o x p r o d u c t . 5 Connect the second monito r Connect the D VI conn ector on your monitor cable di rectly to the s econd connector ( ) on your M atrox product. 6 Connect th[...]

  • Page 25

    Matrox T ripleHead2Go – User Guide 25 Connecting two monitors Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou conn ect your M atrox pr oduct, make sur e you shut down yo ur system and turn off you r co mp ute r . WA R N I N G : T o av oid damaging the DisplayP ort connector on your DisplayP ort monitor[...]

  • Page 26

    26 Matrox T ripleHead2Go – User Guide 2 Connect the USB cable Plug one end o f the USB cable pr ovided with your M atro x product into th e USB connector ( ) on your Matro x product. Plug the other e nd of the USB cable into a powered U SB por t on your computer . F or mor e informati on on po wered USB ports, see your system m anual. 3 Attach th[...]

  • Page 27

    Matrox T ripleHead2Go – User Guide 27 4 Connect the fir st monitor Connect the D VI connect or on your monitor cable directly to the first connector ( ) on y our M atro x pr oduct. 5 Connect the second monito r Connect the D VI connect or on your monit or cable directl y to the third c onnecto r ( ) on y our Matro x product. Y o u r Ma t r ox pr [...]

  • Page 28

    28 Matrox T ripleHead2Go – User Guide Connecting a second T ripleHead2Go pr oduct If you want t o fur ther expand your deskt op, y ou can connect a second T ripleHead2Go produ ct to your graphics hardware t o suppor t up to six monitors at a time. Before you begin  Only tw o Matro x T ripleHead2Go pr oducts at a time can be connected t o your [...]

  • Page 29

    Matrox T ripleHead2Go – User Guide 29 Connecting two T ripleHead2Go pr oducts Connection overview Step-by-step connection setup 1 Tu r n o f f c o m p u t e r Before y ou conn ect your M atrox pr oduct, make sur e you shut down yo ur system and turn off you r co mp ute r . (T ripleHead2Go DP Edition shown)[...]

  • Page 30

    30 Matrox T ripleHead2Go – User Guide 2 Connect the Power/USB cable Plug one end of the Po wer/USB cable i nto the USB con nector ( ) on your M atrox produc t. Plug the US B connector i nto a USB por t on you r co mp ute r . Plug the powe r supply connector of the P ow er/USB cable into th e external po wer supply . Finally , plug the power suppl[...]

  • Page 31

    Matrox T ripleHead2Go – User Guide 31 4 Connect the monit ors U se your mo nitor cables to connect each monitor dir ectly to the c onnectors labeled ( ), ( ), and ( ) on y our Matro x produc t. For more informatio n, see the “Step-b y-step connectio n setup ” for your pr oduct. Monitor cable (DisplayPort)[...]

  • Page 32

    32 Matrox T ripleHead2Go – User Guide Installing your Matr ox softwar e This secti on describes how to install Matro x software for Wi n d o w s 8 , Wi n d o w s 7 , Wi n d o w s V i s t a , W indows Ser ver 2008 , Wi n d o w s X P , and W indows Ser ver 2003 . Y ou may n eed admin ist rator ri ght s to i nsta ll cert ain softwar e. For mo re inf[...]

  • Page 33

    Matrox T ripleHead2Go – User Guide 33 Obtaining Matrox PowerDesk softwar e Matr ox mak es the latest display dr ivers a vaila ble on the M atro x T echnical Support W eb site ( www .matro x.com/ g raphic s/en/suppo rt/drivers ). Installing your Matr ox PowerDesk software Insert the M atro x CD-RO M in yo ur CD-RO M drive, then follo w the on-scr [...]

  • Page 34

    34 Matrox T ripleHead2Go – User Guide Matr ox PowerDesk softwar e M atrox P o werDesk software helps you get the most out of y our Matro x product. U se Matro x P ow erDesk software to change certain display settings or access Matrox features . Accessing PowerDesk W indows 8/7/V ista/XP – T o acce ss Mat rox P owerDesk: Wi n d o w s 8 –  C[...]

  • Page 35

    Matrox T ripleHead2Go – User Guide 35 T r oubleshooting What to do if you have a problem If you experience problems w ith your Matro x product:  Mak e sure your M atrox pr oduct is properly installed, you ’re using the correct connectors, and all c onnectors are properly fastened. F or more information, see the “C onnection setup ” secti[...]

  • Page 36

    36 Matrox T ripleHead2Go – User Guide Proble m Matr ox product isn’ t automatically detected 1 Cause Y our Matro x product ma y not support the selec ted display mode or the graphics hardware in you r co mp ute r . 1 Solution Mak e sure yo ur Matro x product supports the se lected displa y mode. F or mor e informatio n, see “Pr oduct infor ma[...]

  • Page 37

    Matrox T ripleHead2Go – User Guide 37 Problem After the startup scr een, or after display settings ar e changed, the screen imag e is garbled or unusable (blank screen, r olling or ov erlapping screen images) 1 Cause An unsupported displ ay mode ma y hav e been selected. 1 Solution If one of your displa ys is usable, use Matrox P owerDesk to chan[...]

  • Page 38

    38 Matrox T ripleHead2Go – User Guide Wi n d o w s X P – a Right-click your W indows desktop background, then click Propert ies Æ Settings . b Mov e t h e Scre en reso lu ti on slider to a stretched mo de resolution (for exampl e, 2400 × 600), then click OK . 3 Restart your co mputer normally . Proble m Desktop isn’t str etched acr oss moni[...]

  • Page 39

    Matrox T ripleHead2Go – User Guide 39 2 Solution If no sec ondar y display is a vailable in W indow s, y our secondar y display ma y not be enabled on your system. F or more infor mation on how to enable your secondar y display , see your system or graphics hardware d ocumentat ion. Problem Certain display reso lutions are unavailable 1 Cause T r[...]

  • Page 40

    40 Matrox T ripleHead2Go – User Guide 2 Cause Y our monitor vi deo controls may be improperly se t. 1 Solution A djust your monitor co ntrols (br ight ness, cont rast, and so on). F or mor e informatio n, see your monitor manual . 3 Cause Y our monitor s may not be properly connected. 1 Solution Mak e sure all connectors are properly fastened. 4 [...]

  • Page 41

    Matrox T ripleHead2Go – User Guide 41 3 Cause The prog ram win dow or dial og box may be s omewhere o ff-s creen. 1 Solution If the pr ogram window y ou want to see is named on the W indo ws taskbar , right-click on it and select Maximize . (If y ou click Restore , the program windo w goes back to its p revious position. T o fix this problem, see[...]

  • Page 42

    42 Matrox T ripleHead2Go – User Guide Pr oduct information Specifications T ripleHead2Go Digita l Edition T ripleHead2Go DP Edition Tr i p l e H e a d 2 G o Digital SE Key features Supports notebook and desktop computers  Bezel Management  Surround Gaming  Stretched modes  Wide-screen resolutions Supported operati ng systems Windows 8[...]

  • Page 43

    Matrox T ripleHead2Go – User Guide 43 Environmental Notes  For the latest co mpatibility inform ation, see the M atro x W eb site ( www .matr ox.c om/graphics/en /support/gxm _main ).  The display resolutions and refresh rates available depend on y our monitor and software monitor se tti ngs. For more infor mation on the cap abili tie s of [...]

  • Page 44

    44 Matrox T ripleHead2Go – User Guide  W hi le usi ng some g ra phics hardware and so ftware, certain limitations ma y apply . F or informatio n on the capabilities of your graphics har dware, see its docume ntation.  T o get the most o f your M atrox p roduct, we r ecommend y ou use identical monitors (that is, monitors that support the sa[...]

  • Page 45

    Matrox T ripleHead2Go – User Guide 45 Customer support Matrox W eb Our W eb site h as product lite rature, press releases, technical m aterial, a sales office l ist, tr ade sho w information, and other r eleva nt material. V isit the M atrox Graphics W eb site at www .mat rox.com/graphic s . T echnical support Matr ox values your business and off[...]

  • Page 46

    46 Matrox T ripleHead2Go – User Guide Driver and softwar e download A more rec ent displ ay driver ma y support more feat ures and ma y offer increased capabilities (such as higher displ ay resolutions). Matro x makes the latest display drivers, software, and system utilities availab le on the Matro x T echnical Support W eb site ( www .matrox.co[...]

  • Page 47

    Matrox T ripleHead2Go – User Guide 47 Index C CD-ROM, Matro x 33 Clone mode 42 Connection se tup Digital Edition 7 – 13 Digital SE 21 – 25 DisplayP ort 22 , 25 DP Edition 14 – 20 Connector DisplayP ort 14 , 16 , 19 , 21 , 22 , 25 , 42 DVI 24 , 27 , 42 HD-15 42 Cust omer support 45 – 46 D Digital SE 21 – 25 DisplayP ort to DVI adapt er 6[...]

  • Page 48

    USA FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class B digital devi ce, p ur suan t to Par t 15 of t he F CC R ul es. T hes e limits ar e designed to provide reasona ble protection agains t harmful interfer ence in a re sidential i[...]

  • Page 49

    KOREA KCC 전자파 적합 등록 안내 (Class B) 이 기기는 가정용 (B 급 ) 으로 전자파적합등록을 한 기기로 주거 지역에서는 물론 모든 지역 에서 사용할 수 있습니다 . EUROPE (English) European user’ s infor mation – Declaration of Conformity Remark for the Matrox hardware pr oducts supported by this gu[...]

  • Page 50

    (Françai s) Ce pro duit intègre une technologie de pr otection des dr oits d’auteur qui est pr otégée par un ou plusieurs brevets américains et par d’autres droits de propriété inte llectuelle de R ovi Corporatio n. L ’ingénierie in verse et le désassemblage so nt interdits. (Deutsch ) Dieses Pr odukt enthält Kopierschutzt echnologi[...]

  • Page 51

    Copyright © 2012 Matr ox Graphics Inc. • (English) All ri ghts reserved. • (Français ) T ous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) T utti i diritti rise rvati. • (Espa ñol) Reservados tod os los derech os. T rademarks • Mar ques déposées • W ar enzeichen • Mar chi r egistrati • Marcas r egistrad[...]

  • Page 52

    (English) Disclaimer THE INFORMA TION IN THIS GUIDE IS SUBJECT TO CHANGE A T ANY TIME AND WITHOUT NO TICE. Matrox Graphics I nc. reserves the right to m ake changes in specificatio ns at any time and without notice. The information provided by this document is believed to be accurat e and reliable at the time it is written. However , no responsibil[...]

  • Page 53

    Matrox Graphics Inc. 1055 Saint Regis Boulevar d Dorval, Que bec, Canada H 9P 2T4 North America: 1-800- 361-1408 International: (514) 822- 6000 Email: graphics@matr ox.com We b s i t e : www .mat rox.c om/graph ics T echnical support: www .matrox.com/graphics/support T o locate the sales of fice neares t you, visit www .matrox.com/graphics/c ontact[...]