Lucent Technologies PA-8500 manual

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Table of contents for the manual

  • Page 1

    Page 1 of 1 DNCP Series 400/400-CO (PA-8500) Hardware Installation Guide (FTX systems) Revision 0.0 5/5/00[...]

  • Page 2

    Copyright© 2000 Lucent Technologies. All Rights Reserved. This material is protected by the copyright laws of the United States and other countries. It may not be reproduced, distributed, or altered in any fashion by any entity (either internal or external to Lucent Technologies), except in accordance with applicable agreements, contracts or licen[...]

  • Page 3

    Manual Conventions For standardization purposes, the following conventions will be used throughout this manual Bolded Text is used for information which needs to be emphasized ● Italicized text is used for information which needs to be identified, such as component names or a specific system status ● The following conventions relate primarily t[...]

  • Page 4

    1. Preparing to Install the System Safety Considerations ● Required Tools ● System Description-- for DNCP Series 400 (PA-8500) Cabinet ● System Description-- for DNCP Series 400-CO (PA-8500) Cabinet ● Status Lights ● System Peripherals ● 2. Installing the Core System Components Installing the Cabinet -- for DNCP Series 400 (PA-8500) ●[...]

  • Page 5

    Chapter 1 Preparing to Install the System This chapter contains important information to read before proceeding with the installation, such as a system description and vital safety considerations. This chapter is divided into the following sections. Safety Considerations ● Required Tools ● System Description ● 1.1 Safety Considerations Before[...]

  • Page 6

    in standby mode , with one component online, while the other "stands by" to take over operation should its partner fail. The DNCP Series 400 (PA-8500) must be installed by a qualified service technician, but most of the components are customer-maintainable . Its data communications subsystem, based on a Peripheral Component Interconnect ([...]

  • Page 7

    System Ventilation ● 1.3a.1.1 DNCP Series 400 (PA-8500) Cabinet: Front Components For the components housed in the front of the cabinet, See Figure 1.2 which is also described in the following paragraphs. Figure 1.2. DNCP Series 400 (PA-8500) Cabinet: Front View The amber cabinet fault light , located at the top of the cabinet frame, above the do[...]

  • Page 8

    Maximum duplexed storage capacity is 126 GB per disk shelf, 252 GB per DNCP Series 400 (PA-8500) cabinet (63GB per disk shelf, 126GB per system logical storage). Located at the bottom of the cabinet are duplexed logic suitcases . These suitcases house the system's central logic functions: the Hewlett-Packard CPUs, memory modules, and console c[...]

  • Page 9

    cables, and the alarm relay connector for remote alarm monitoring. Each power cable requires a separate AC electrical source. Below the power input region (AC power chassis) are two disk shelves which each contain three cooling fans, a SES (SCSI Enclosure Services) unit, a SE-SE (single-ended to single-ended) I/O repeater module and a terminator mo[...]

  • Page 10

    1.3b System Description for DNCP Series 400-CO (PA-8500) DNCP Series 400-CO (PA-8500) system combines the Hewlett-Packard PA-RISC PA-8500 microprocessor, system features rapid symmetric multiprocessing and continuously available hardware. Designed specifically for the CO environment, the system is fully CO-compliant, including support of Zone 4 sei[...]

  • Page 11

    1.3b.1 System Description -- for DNCP Series 400-CO (PA-8500) Cabinet Each DNCP Series 400-CO (PA-8500) consists of a single cabinet that houses all major system components. Two sets of doors on the front and rear of the cabinet provide access to these components. The following sections describe the cabinet components. Cabinet: Front and Rear Compo[...]

  • Page 12

    The amber cabinet fault light , located at the top of the cabinet frame, above the doors, illuminates when one or more components within the cabinet have failed. (For a more detailed explanation of system status lights, refer to the Appendix . Four duplex power supplies are located just below the cabinet fault light: the top two power the ACUs, and[...]

  • Page 13

    Figure 1.7. DNCP Series 400-CO (PA-8500) Cabinet: Rear View The top of the cabinet has a cable opening that provides access for routing system power cables and communications cables. The top of the cabinet frame has an amber cabinet fault light that illuminates when a component within the cabinet has failed. (For a more detailed explanation of syst[...]

  • Page 14

    explanation of the RSN, refer to FTX System Administrator's Guide: General Services (R455X) The bottom of the cabinet also has a cable opening for routing power and communications cables. 1.3b.1.3 System Ventilation Ensure adequate air flow around the system during installation. The system requires two feet of clearance on the front and rear o[...]

  • Page 15

    component troubleshooting procedures. 1.5 System Peripherals The DNCP Series 400/400-CO (PA-8500) can include the peripherals described in the following sections. V105 Terminal ● C419/C619 Modem ● Tape and CD-ROM Drives ● V105 Terminal The V105 terminal, which is shipped with most DNCP Series 400/400-CO (PA-8500) systems, is an ASCII characte[...]

  • Page 16

    To troubleshoot and replace a failed C419/C619, see FTX Operating System: DNCP Series 400/400-CO (PA-8500) Operation and Maintenance Guide (R XXX ). For other information on the C419/C619 modem, see the vendor manual shipped with the modem. Tape and CD-ROM Drives DNCP Series 400/400-CO (PA-8500) systems support the T800-series tape and the D85X CD-[...]

  • Page 17

    Chapter 2 Installing the Core System Components After unpacking the system, follow the instructions in this chapter to install the core system components. The core system components consist of the cabinet, V105 terminal, C419/C619 modem, and PCI cards. This chapter contains the following sections. Installing the Cabinet ● Installing the System Co[...]

  • Page 18

    Using a flat-blade screwdriver, remove the cable opening cover from the top of the cabinet ( See Figure 2.2). 4. Figure 2.2. Removing the Cable Opening Cover Chapter 2[...]

  • Page 19

    Using the torque wrench, attach the ground cable that is shipped with the system to the back of the system cabinet ( See Figure 2.3) , being careful not to apply more than 33 inch pounds of torque. 5. The ground cable may be attached to the double ground lugs found on either the left or right side of the cabinet. Figure 2.3. Attaching the Ground Ca[...]

  • Page 20

    Unpack the two system power cables from one of the cartons shipped with the system. The part number for each power cable appears on the cable and on the plastic bag in which the cable is shipped. 6. Before connecting a power cable, always shut off both MAIN system power switches/AC input breakers on the same side of the cabinet. Connect each power [...]

  • Page 21

    Since it is recommended that you limit the times the system is powered up and down, proceed to the system console instructions ( See Section 2.2 Installing the System Console later in this chapter) before completing Step 10. 9. Turn on the cabinet MAIN power switches. The cabinet power supply lights are illuminated, indicating that the system is re[...]

  • Page 22

    ( See Section 2.1b.2 Installing the Power Cables (Bottom Entry) ). Power cables are terminated with a two-hole universal lug. Depending on your site requirements, this termination may have to be customized. Open the cabinet doors. 1. Verify that the four cabinet ground wires (two front, two rear) are connected from the cabinet frame to the doors. 2[...]

  • Page 23

    side of the cabinet. Figure 2.6. Attaching the Ground Cable (Top of Cabinet) Figure 2.7. Attaching the Ground Cable (Bottom of Cabinet) Chapter 2 ][...]

  • Page 24

    2.1b.1 Installing the Power Cables (Top Entry) Perform the following steps to route the power cables from the top of the system. Using a flat-blade screwdriver, remove the cable opening cover from the top of the cabinet ( See Figure 2.8 ). 1. Figure 2.8. Removing the Cable Opening Cover Unpack the two system power cables (AW-000955 and AW-000968) f[...]

  • Page 25

    Be sure to connect each power cable to a separate DC power source . If they are plugged into the same source, a failure at the source will result in a system crash. Using a digital voltmeter (DVM), measure the DC input voltage by connecting the leads to the input voltage test points below the DC input connector. Connect the black lead to the 48V (b[...]

  • Page 26

    is receiving power. If the lights do not illuminate, check the following: Incoming power sources ● Power cable connections to the power sources and cabinet ● The polarity of the power cables. See Figure 2.10 for power-cable polarity information; for additional electrical wiring information, see Appendix A of the DNCP Series 400/400-CO (PA-8500)[...]

  • Page 27

    Using a digital voltmeter (DVM), measure the DC input voltage by connecting the leads to the input voltage test points below the DC input connector. Connect the black lead to the 48V (black) test point; connect the red lead to the -48V (red) test point. Verify that the voltage is within the range of -40.5 VDC to -60.0 VDC. 3. If the input voltage i[...]

  • Page 28

    2.2 Installing the System Console If you are using a V105 terminal as the system console, connect it to the cabinet as described in the following procedure. If you are using another terminal as the system console, be sure it is configured with the following parameters. VT300/7 terminal emulation ● 9600 EIA and auxiliary (Aux) baud rate ● odd pa[...]

  • Page 29

    Connect the keyboard to the terminal ( See Figure 2.13 ) . 3. Keyboard AA-V10501 is an ANSI keyboard and AA-V10502 is a PC keyboard. Figure 2.13. Connecting the Keyboard to the V105 Chapter 2 ][...]

  • Page 30

    Connect the female end of the V105 power cord to the V105 power connector and the male end to an AC wall outlet ( See Figure 2.14 ). 4. Figure 2.14. Connecting the V105 Power Cord Power up the V105 by pressing the power switch on the front of the terminal to the ON position ( See Figure 2.15 ) . When the V105 passes its self-test, its screen displa[...]

  • Page 31

    If needed, adjust the screen contrast and brightness using the dials ( See Figure 2.16). 6. Figure 2.16. V105 Operating Dials To access the V105's configuration screens, press the <SETUP-F3> key (ANSI keyboard) or hold down the <CTRL> key while pressing the <SCROLL-LOCK> key (PC keyboard). 7. When the V105 displays the setup [...]

  • Page 32

    Set the values ( See Figure 2.17 ) . To change the values, press the appropriate "arrow key" (up, down, left right) to select a field. Then, press the space bar to select the correct value. 9. Save these changes and exit the Quick Setup screen by pressing the <F14> key. 10. The V105 displays the prompt, Save all? (Y/N) . Press the &[...]

  • Page 33

    Some CX19 modems have a dial-up/leased-line switch on the side. If the modem being used does, verify that the switch is in the up position ( See Figure 2.19 ) . If the modem does not have this switch, continue with step 3. 2. Figure 2.19. Modem Dial-Up/Leased-Line Switch Locate the 16 DIP switches and verify that they are set CORRECTLY ( See Figure[...]

  • Page 34

    Connect one end of the telephone cable to the modem LINE connector and the other end to the telephone wall jack, ( See Figure 2.21) . 4. Figure 2.21. Connecting the Modem Telephone Cable Connect the RS-232 cable (AW-B10102-25) to the modem EIA RS-232-C connector ( See Figure 2.22 ). Tighten the connector screws with a flat-blade screwdriver. 5. Fig[...]

  • Page 35

    Attach the adapter (part number JD-025PLG-07) to the RSN port (J317) on the cabinet, then connect the RS-232 cable to the adapter ( See Figure 2.23 ) . 6. Figure 2.23. Connecting the RS-232 Cable to the System Chapter 2[...]

  • Page 36

    Connect the power cord to the modem POWER connector and to an AC wall outlet ( See Figure 2.24) . 7. Figure 2.24. Connecting the Modem Power Cord Turn the modem power switch to ON ( See Figure 2.25 ) . 8. Figure 2.25. Modem Power Switch After it is powered on, the modem performs a self-test. During the modem self-test, the five speed indicators on [...]

  • Page 37

    outlet is live. If the AC outlet is live and the modem still does not work, the modem may be faulty. Verify the operation of the telephone line by plugging a telephone into the modem's PHONE port. Pick up the telephone receiver and dial a known working number. If unable to get a connection, this phone line has not been activated. Contact the t[...]

  • Page 38

    Chapter 3 Installing Tape Drives After the core system components are installed, tape drives can be installed. For each U501 SCSI PCI card in the system, the following can be configured: one stand-alone T800-Series tape or D85X CD-ROM drive (or) ● two daisy-chained T800-Series tape or D85X CD-ROM drives ● This chapter explains how to install ta[...]

  • Page 39

    2 0 7 1 2 0 7 1 7 N N DPT SCSI Controller 3 0 7 1 3 0 7 1 7 N N DPT SCSI Controller 2 0 7 2 2 0 7 2 7 N N DPT SCSI Controller 3 0 7 2 3 0 7 2 7 N N DPT SCSI Controller 2 0 7 0 2 0 7 0 7 Y Y DPT SCSI Controller 3 0 7 0 3 0 7 0 7 Y Y DPT SCSI Controller For more information about the vsbconf command, see the FTX System Administrator’s Guide: Genera[...]

  • Page 40

    Part Number Description AA-T80500 AA-T80600 T800-Series Tape Drive AW-B12800- XX Power Cord AW-B21000-12 SCSI Cable JC-005TRM SCSI Terminator AX-T60007 Data Cartridge (T805 and T806) AX-T60006 Autoloader magazine (T806) AX-T60002 Cleaning Cartridge (T805 and T806) Parts included with the Stand-Alone T800-Series Tape Drive. ( See Figure 3.1 ) Figure[...]

  • Page 41

    Verify that the SCSI identification display on the tape drive is set to 0 , See Figure 3.2 . If it is not, use a paper clip (or similar nonmarking, pointed instrument) to press the buttons to increase or decrease the number. Press the upper button to decrease the number and the lower button to increase it. 3. Do not press the upper button after the[...]

  • Page 42

    Turn off the power switch on the tape drive, See Figure 3.4 . 5. Figure 3.4. Powering Down the T800-Series Connect the SCSI cable (part number AW-B21000-12) to the rear of the tape drive and to the U501 SCSI card in slot 7 of either PCI card cage, See Figure 3.5 . 6. Figure 3.5. SCSI Cable: Stand-Alone T800-Series Chapter 3[...]

  • Page 43

    Plug the power cord into the rear of the tape drive and into an AC wall outlet, See Figure 3.6 . 7. Figure 3.6. T800-Series Power Cord Chapter 3[...]

  • Page 44

    Turn on the T800-Series power switch, See Figure 3.7 . The green power light is illuminated as long as the tape drive is receiving power. If it is not illuminated, check to be sure the cables are securely connected. 8. Figure 3.7. Powering Up the T800-Series When the system is booted, the tape drive will come online, as described in Chapter 4, &quo[...]

  • Page 45

    Items Included with Daisy-Chained T800-Series Tape Drives Part Number Description AA-T80500 AA-T80600 T800-Series Tape Drive AW-B12800- XX Power Cord AW-B21000-12 SCSI Cable AW-B20000 SCSI Daisy-Chain Cable JC-005TRM SCSI Terminator AX-T60007 Data Cartridge (T805 and T806) AX-T60006 Autoloader magazine (T806) AX-T60002 Cleaning Cartridge (T805 and [...]

  • Page 46

    Place the tape drives on a table or rack near the rear of the system cabinet. 2. Verify that the SCSI identification display on the tape drive that will be connected to the SCSI PCI card is set to 0 . Verify that the SCSI identification display on the other tape drive in the daisy-chain is set to 1, See Figure 3.9 . 3. If the identification display[...]

  • Page 47

    To change the SCSI identification on a T800-series tape drive, first power down the tape drive. The SCSI identification is read by the system when the tape drive is powered up. If you change the SCSI identification display after power-up, the new identification will not be registered by the tape drive. Any attempts to access the tape drive will res[...]

  • Page 48

    I f the tape drive is the first drive in the daisy chain and a terminator is connected to either tape-drive port, remove the terminator. Turn off (0) the power switch on each tape drive, See Figure 3.11 . 5. Figure 3.11. Powering Down the T800-Series( 2nd) Connect the SCSI cables, (part number AW-B21000-12) to the rear of the tape drive and to the [...]

  • Page 49

    Plug the power cords into the rear of each tape drive and into AC wall outlets, See Figure 3.13 . 7. Figure 3.13. T800-SeriesPower Cord (2nd) Chapter 3[...]

  • Page 50

    Turn on the power switch on the rear of each tape drive, See Figure 3.14 . The green power light on each tape drive is illuminated and remains lit as long as the tape drive is receiving power. If the light does not illuminate, check to be sure that the power cables are securely connected. 8. Figure 3.14. Powering Up the T800-Series (2nd) To change [...]

  • Page 51

    To complete the installation of a tape drive on a running DNCP Series 400/400-CO (PA-8500) system, perform the following steps. 1. Issue the /sbin/hwmaint start command to activate the SCSI bus. /sbin/hwmaint start vsb n In the preceding example, n is the virtual SCSI bus location (either 2 or 3) that you suspended before installing the tape drive.[...]

  • Page 52

    Chapter 4 Booting the System This chapter describes how to boot the system. Boot the system by performing the following steps. Verify that cabinet components are seated properly by checking that their thumbscrews are fully tightened. 1. Verify that the flash cards are fully inserted in the bridge cards in slot 0 of each PCI card cage. 2. Power up t[...]

  • Page 53

    Wait approximately 10 seconds for the system boot to begin. When the system begins to boot, the CABINET FAULT and component lights flash on and off. As the booting progresses, the logic suitcase lights are illuminated in the sequence listed (See Logic Suitcase Power-Up Light Sequence) . Logic Suitcase Power-Up Light Sequence Power-UpStage Color Sta[...]

  • Page 54

    Services (R455X) for instructions on how to perform a manual boot. As the booting progresses, the system console displays a series of messages similar to the following sample output. 5. Continuum Firmware, Version xx.y (G2xx) (copyright) 1995-1998 by Ascend Communications, Inc. Built: Mon May 7 18:12:11 EST 1999 All Rights Reserved Model type: G262[...]

  • Page 55

    Welcome to UNIX System V/PA-RISC Release x.x System name: system_name Console login: root New password: Re-enter new password: The system displays additional messages followed by the # command line prompt. When you see this prompt, the system has successfully booted. Close the cabinet doors. 9. Next, configure the RSN as described in Chapter 5, Con[...]

  • Page 56

    Chapter 5 Chapter 5 Configuring the RSN and C419/C619 Modem This chapter describes how to configure the Remote Services Network ( RSN ). It contains the following sections. Preparing to Configure the RSN Configuring the RSN Configuring the C419/C619 Modem Completing and Verifying Configuration of the RSN For more information on how to configure the[...]

  • Page 57

    Chapter 5 /usr/stratus/rsn/bin/rsnon This script displays the following message and prompt. Press the <Return> key to continue. 1. Setting rsn_monitor, rsn_getty, rsndbs to respawn in /etc/inittab. 2. Enabling the rsntrans entry in /var/spool/cron/crontabs/rsn. 3. If any errors are encountered, no changes are committed. Press return to contin[...]

  • Page 58

    Chapter 5 ************************************************** ************************************************** # Enter the /usr/stratus/rsn/bin/rsnadmin command to display the RSNADMIN MAIN MENU . RSNADMIN MAIN MENU 1) list list all database info 2) local_info local_info menu 3) port_info port info menu 4) site_info site info menu 5) notify_list n[...]

  • Page 59

    Chapter 5 the set menu item in order to specify the bridge_system_path entry. For example: BRIDGE SYSTEM PATH MENU 1) get get current bridge_system_path 2) set set current bridge_system_path Options: [#, command, ?command (help for command), 0 (parent menu), / (goto main menu), q (quit rsnadmin)] Command: 2 The bridge_system_path entry identifies t[...]

  • Page 60

    Chapter 5 ORDER NO.: US 113370 SHIP-TO: 01923 BILL-TO: 01932 SID TECH: J. Bond Company X Company X 55 Main Blvd. 55 Main Blvd. SHIPPER: XXX Inc. Boston, MA 02116 Boston, MA 02116 U SA U SA CP U S E R: 60 0 29 RA KIT:N INSP BY:M.Jones SITE SR: N/ A___Y___N __ ATTN:PAM SMITH ATTN: PHONE:X2502 PHONE: SITE-ID: comp_ux ORDER STATUS: APPROVED If necessar[...]

  • Page 61

    Chapter 5 SITE_INFO MENU 1) list list all site_info 2) hub_phone_1 hub_phone_1 menu 3) hub_phone_2 hub_phone_2 menu 4) rsn_password set rsn_password 5) nighttime nighttime menu 6) cleanup cleanup menu 7) scs_in_use scs_in_use Options: [#, command, ?command (help for command), 0 (parent menu), / (goto main menu), q (quit rsnadmin)] Command: 2 This d[...]

  • Page 62

    Chapter 5 To recover from the error, start RSN by executing the / usr /stratus/ rsn /bin/ rsnon command at the operating system # prompt. Then execute the /usr/stratus/rsn/bin/rsnadmin command to display the RSNADMIN MAIN MENU . Enter 4 to display the SITE_INFO MENU . You can now set the hub phone number by entering 2 at the Command: prompt. If you[...]

  • Page 63

    Chapter 5 Command: 5 This displays the menu called NOTIFY_LIST MENU . At the Command: prompt at the end of NOTIFY_LIST MENU , enter the value 4 to select the add_both menu item to add your login name or the system administrator's login name to the list. For example: NOTIFY_LIST MENU 1) list list the notify list 2) add_mail add user for mail no[...]

  • Page 64

    Chapter 5 Execute the following script to configure the C419/C619 modem. For more information on the rsninitmodem script, see the rsninitmodem man page. /usr/stratus/rsn/bin/rsninitmodem The script displays the following messages as it configures the modem. Wait ... .............................................. Verifying .................. Saving [...]

  • Page 65

    Chapter 5 /etc/ inittab . 2. Enabling the rsntrans entry in /var/spool/cron/crontabs/rsn. 3. If any errors are encountered, no changes are committed. Press return to continue or q to quit... The script displays the RSN inittab settings and asks you if they are correct. The settings should be correct. Press y followed by the <Return> key to co[...]

  • Page 66

    Chapter 5 / usr /stratus/ rsn /bin/ rsntry The script calls the hub telephone number you specified with rsnadmin and attempts to verify the connection. If the script concludes with a success message, the RSN is installed and configured correctly. The system then displays the root prompt. You can now prepare and send the installation report. /usr/st[...]

  • Page 67

    Chapter 6 Sending the Installation Report After the RSN is configured , an installation report must be prepared and sent to the CAC. The installation report provides valuable information that enables the CAC to support the site and track product quality issues. This chapter contains the following sections. See Preparing an Installation Report ● S[...]

  • Page 68

    Enter Selection (1 2): 1 4. A prompt asks for verification of the system site ID. The default site ID is the same as the site ID on the S.O. (Sales Order) pick list which arrived with the shipping carton (shown in bold in the example below). Report Name: COP-3136 S.O. PICKLIST Page: 1 Report Date: 05/15/99 ============= BILL OF MATERIAL EFFECTIVITY[...]

  • Page 69

    Zip: 01752 The script then prompts you to enter the sales order number. Sales Order Number: 113370 Find the order number (ORDER NO) on the picklist, as shown in bold below. Report Name: COP-3136 S.O. PICKLIST Page: 1 Report Date: 05/15/99 ============= BILL OF MATERIAL EFFECTIVITY DATE: 05/15/99 ORDER NO.: US 113370 SHIP-TO: 01923 BILL-TO:01932 SID[...]

  • Page 70

    8. The script also prompts you to enter the following information. System Administrator: Beth Smith System Admin Phone No.: 1 -508-999-9898 Installer: Beth Smith Total Install Hours: 5 Is the RSN installed (yes/no)? y User Name for CAC Access: beths 9. The script then prompts you to enter the password for the CAC user specified when the RSN was con[...]

  • Page 71

    11. The script then asks seven yes/no questions about your experience with the installation process. After entering y (yes) or n (no) in response to a question, press the <Return> key to move to the next question. Although the use of the name Stratus is retained throughout the scripts, the references below pertain to Lucent. ** Answer the fol[...]

  • Page 72

    14. After a method is chosen, refer to the next section, "Sending an Installation Report to the CAC," for report-sending instructions. 6.2 Sending an Installation Report to the CAC The following sections, Sending the Installation Report Via the RSN , Sending the Installation Report Via the Internet , and Saving the Installation Report to [...]

  • Page 73

    6.2.3 Saving the Installation Report to a Temporary File In situations where the installation report must be sent at a later date via the RSN or Internet, or if the contents of the report to CAC personnel are read during a voice telephone call, specify the value 3 on the install_report script to save the installation report to a temporary file. The[...]

  • Page 74

    Were you able to successfully install your system by utilizing the Stratus supplied product Installation documentation? ==> YES Were there any hardware installation problems? ==> NO Were there any software installation problems? ==> NO Additional Comments (optional): We have a fairly simple configuration and the installation went quite smo[...]

  • Page 75

    M704 Physical MEM/2*128M onln - --- - - - 1 1 - Physical CPU onln - --- - - - 1 2 k13800 PCI Bridge Board onln - --- 10992 57 - 2 - PCI Bus 0 onln - --- - - - 2 0 - PCI Physical Bus onln - --- - - - 2 0 pci 0 - PCI Physical Bus onln - --- - - - 2 0 pci 1 pci PPEC Bridge Cntrllr onln - --- 0 0 0 2 0 0 e525 20MB Centen Flash C onln - --- - - - 2 0 0 [...]

  • Page 76

    - Virtual SCSI Bus 0 onln - --- - - - vsb 0 - Virtual SCSI Tray - - --- 0 0 - vsb 0 0 d84200 18GB SCSI Disk Drive onln - --- 12749 - 0016 vsb 0 0 0 - Virtual SCSI Tray - - --- 0 0 - vsb 0 1 d84200 18GB SCSI Disk Drive onln - --- 12544 - 0016 vsb 0 1 0 - Virtual SCSI Cab 0 - - --- - - - vsb 0 cab - Virtual SCSI Bus 1 onln - --- - - - vsb 1 - Virtual[...]

  • Page 77

    p271 Disk Power - - --- - 4 - cab 0 dps 1 p274 Main breaker - - --- - - - cab 0 mps 0 p274 Main breaker - - --- - - - cab 0 mps 1 Chapter 6 ][...]

  • Page 78

    Appendix - Fault Isolation Appendix A. Fault Isolation This section contains information used to troubleshoot faults in the system. It contains the following subsections: Component Status LEDs System Error Log A.1 Component Status LEDs A.1.1 General LED information LEDs can be in a three color arrangement, a two color arrangement or a single light.[...]

  • Page 79

    Appendix - Fault Isolation If the amber cabinet fault LED (at the very top of the cabinet-- front and rear) is illuminated, a CRU within the cabinet has produced an error condition. [Both cabinet fault lights (one front and one rear) are lit when one or more components within the cabinet has failed. ] If the amber PCI fault status LED is lit, there[...]

  • Page 80

    Appendix - Fault Isolation A.2.1 Power Supply LEDs A.2.1.2 -Tray 1 Rectifier status LEDs LED State Meaning[...]

  • Page 81

    Appendix - Fault Isolation Green Green Red On On Off DC output power good. AC input power good. Green Green Red Off On On AC input power good. DC output power fault. Green Green Red Off Off On Unit faulty and needs service. Green Green Red Off Off Off Power is off. A.2.2 Disk Shelf LEDs A.2.2.1 Disk Power Supply LEDs A.2.2.3 SE/ LVD Terminator Modu[...]

  • Page 82

    Appendix - Fault Isolation The red LEDs in the Fan units should not be illuminated. If a red LED is on in one of the fan units, that unit should be replaced as soon as possible (the system is capable of running with only two fans but it is recommended that all three fans be operational at all times). A.2.3 Suitcase LEDs I n this section, refer to F[...]

  • Page 83

    Appendix - Fault Isolation A.3 System Log and Status Messages System logs contain information concerning major system events and the time they occurred which can help detect and evaluate system problems. Each time a significant event occurs, the syslog message logging facility enters an error message into the systemlog at /var/adm/syslog/syslog.log[...]

  • Page 84

    Appendix - Fault Isolation A.4 Component Status The ftsmaint ls command lists the components in the system and identifies any components that have been removed from service. The list serves as a simple troubleshooting tool to verify that all the components are present and shows their status (in/out of service). Refer to PA-8500 Continuum Series 400[...]

  • Page 85

    Appendix - Fault Isolation Duplexing device is in the process of duplexing . This transient status is displayed after the ftsmaint sync or ftsmaint enable command has been used on the CPU-Memory board. Offline The device is not functional or not being used. Burning PROM Offline Standby The ftsmaint burnprom command is in progress on the device. The[...]

  • Page 86

    Appendix - Fault Isolation CABLE PCI Power Cable Missing This PCI backpanel cable is not attached. CABPCU Cabinet Power Control Unit Fault A power control unit faulted. CABPSU Cabinet Power Supply Unit Fault A power supply unit faulted. CABPWR Broken Cabinet Power Controller A cabinet power controller failed. CABTMP Cabinet Battery Temperature Faul[...]

  • Page 87

    Appendix - Fault Isolation deleted. MTBF Below MTBF Threshold The CRU/ FRU ’ s rate of transient and hard failures became too great. NOPWR No Power The CRU/ FRU lost power. OVERRD Cabinet Fan Speed Override Active The fan override (setting fans to full power from the normal 70%) was activated. PC Hi Power Controller Over Voltage An over-voltage c[...]

  • Page 88

    Appendix - Fault Isolation Troubleshooting Flow When troubleshooting system faults, use the following process: Check the console terminal for fault information. Locate the failed component(s ) using the LEDs . Verify the component is bad by using software commands/error logs. Remove and replace the failed component. Check to make sure the problem i[...]