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Lucent Technologies MLX-5 manual

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Table of contents for the manual

  • Page 1

    MERLIN LEGEND ® Comm unications System MLX-5 ® and MLX-10 ® Nondisplay T elephones User’ s Guide Contents Your MLX-10 Nondisplay Telephone ............................................... Inside Front Describes the phone buttons Understanding Your Telephone ................................................................ 1–2 Line Buttons, Lin[...]

  • Page 2

    Message Line Buttons 123 ABC DEF 456 JKL GHI MNO 789 TUV * 0 # OPER PQRS WXYZ V olume Feature Transfer HF AI Conf Mute Drop Speaker Hold Y our MLX Nondisplay T elephone Transfer Press to send a call to another phone (see p. 6). Conf Press to add a person to a conference call (see p. 6). Drop Press Drop and the line button to disconnect a person fro[...]

  • Page 3

    1 - Line Buttons - All T elephones NNN-XXXX Make/receive outside calls only . T elephones with ICOM Buttons ICOM Ring Make/receive inside ringing calls and receive inside voice-announced calls. ICOM Voice Make inside voice-an- nounced calls and receive inside ringing and voice-announced calls. ICOM Make (not receive) inside Originate Only calls onl[...]

  • Page 4

    2 - Tones - T one Meaning Dial tone (steady) Y ou can make a call. Busy (slow repeating tone) The phone you are calling is busy . Fast busy (fast repeating tone) No lines are available. Error (alternating high-low tones) Y ou dialed a number or used a feature incorrectly . Confirmation (double break in Y ou used a feature correctly . dial tone foll[...]

  • Page 5

    3 This table shows where to look for information about performing specific telephone activities. Any features that do not have detailed instructions can be used by following the directions in Using Features (p. 9) or programmed by following the instructions in Programming Buttons & Settings (p. 17). Feature Finder Calling If you want to ... The[...]

  • Page 6

    4 Covering Calls If you want to ... Then Have a co-worker answer your calls. See Coverage , p. 12, and Line Buttons , p. 1. Answer all of a co-worker’s calls from your telephone. Stop your calls from being covered by others. Stop your outside calls from going to your company’s See Coverage , p. 12. voice mail system (or send your calls to voice[...]

  • Page 7

    5 1 2 3 D EF 4 5 6 MN O 7 8 9 W XY Z 0 # A B C J K L T U V O pe r G H I P Q R S M u t e S p e a k e r H F A I F e a t u r e V o l u m e D r o p H o l d C o n f T r a n s f er Modular Base Unit Headpiece Handset Jack M L X - 1 0 Headpieces - Mirage ® . Receiver fits over either ear. Not for noisy environments. StarSet ® . Eartip fits in ear canal.[...]

  • Page 8

    6 - Hold - When you have a call or conference on hold, your phone beeps once each minute. 1. Press the Hold button to put a call on hold. (Do not press the Drop button to end a conference while the call is on hold.) 2. To return to the call or conference, press the flashing ICOM , SA , or line button that is holding the call. - Making & Answeri[...]

  • Page 9

    7 Messaging Your phone system has several features that allow you to leave messages for others in your office. If you use Leave Message or Posted Messages, a message appears on the telephone display of the person you are calling. If you wish to leave a message for a person who does not have a display telephone, leave a voice mail message, if possib[...]

  • Page 10

    8 ␣ Posting Messages ␣ To program: See Programming Buttons & Settings , p. 17. To post messages, you must program a Posted Messages button. A posted message appears on the display of any inside caller who tries to reach you as long as that person has a display phone. There may be as many as 20 messages available to you for posting. Message [...]

  • Page 11

    9 There are two ways to activate a feature: • Directly, as explained below • By pressing a line button you programmed with the feature (see Programming Buttons & Settings , p. 17) ␣ Activating Features␣ To use a feature: 1. Press the Feature button. 2. Dial the feature code from the Feature Codes list. Note: Certain features require mor[...]

  • Page 12

    10 ␣ Authorization Codes* To program: See Programming Buttons & Settings , p. 17. If your system manager has given you an authorization code, you can pick up someone else’s telephone, enter your authorization code, and make an outside call with your own calling privileges. You must activate the feature and enter your code for each call you [...]

  • Page 13

    11 ␣ Auto Dial ␣ This feature must be programmed on a line button; it dials an inside or outside number. Use inside Auto Dial buttons to: • Dial other extensions or groups. • Page groups (see Paging , p. 14). Use outside Auto Dial buttons to: • Dial outside phone numbers (with dial- out codes but without account codes). • Enter account [...]

  • Page 14

    12 ␣ Coverage ␣ To program: See Programming Buttons & Settings , p. 17. Coverage allows calls to your extension to ring elsewhere, so that they can be handled by someone else. If your system has voice mail, your calls can also be covered that way. There are three types of coverage: • Primary Coverage. If your calls are covered this way, t[...]

  • Page 15

    13 Often-Used Features ␣ Direct Voice Mail* To program: See Programming Buttons & Settings , p. 17. Direct Voice Mail allows an inside caller to call directly or transfer a call to another user’s voice mail. You can also use the feature after you have dialed the extension; just do Step 1 below. To call directly to another user’s voice mai[...]

  • Page 16

    14 Often-Used Features ␣ Last Number Dial ␣ To program: See Programming Buttons & Settings , p. 17. This feature automatically redials the last number you called. You should program Last Number Dial on a button. To use: 1. Press the same type of line button used to place the first call (for example, ICOM or SA ). 2. Press the programmed Las[...]

  • Page 17

    15 ␣ Park & Paging ␣ To program: See Programming Buttons & Settings , p. 17. Park puts a call on a special kind of hold so that it can be answered from any phone in the system. While a call is parked, use Paging to summon the co-worker who should answer. The person picks up the call using Pickup (p. 15) and dialing your extension. To us[...]

  • Page 18

    16 Often-Used Features ␣ Reminders␣ To program: See Programming Buttons & Settings , p. 17. Use Reminders to set a time when your phone will ring like an alarm clock. You can set only one reminder, and it must be for the day you set it. After the reminder rings at your phone or if you cancel it, you can set another reminder. To set a remind[...]

  • Page 19

    17 Programming Buttons & Settings If you use a feature often, you can program it onto an unused line button for easy access. If you use a feature occasionally, see Using Features , p. 9. Keep these facts in mind when setting up your telephone: • Some features must be programmed on a button or they can’t be used. (These features are marked w[...]

  • Page 20

    ◆ Must be programmed onto a line button. • Sets up how your phone works. Use a line button to program (turn on or off). The setting is not programmed onto a line button. ▲ See your system manager for details. ■ Release 3.0 and later systems only. 18 Programming Codes Account Code Entry ✻ 82 Authorization Code Entry ■ ✻ 80 Auto Dial ?[...]

  • Page 21

    For releases prior to R5.0: The MERLIN LEGEND Control Unit recognizes the MLX-5 telephone as an MLX-10: ■ When an MLX-5 telephone is installed, all line and feature buttons beyond the first 5 physical buttons must be removed by the System Manager using system programming. This is important so that “phantom” buttons and lines are not inadverte[...]

  • Page 22

    Feature Codes Account Code Entry 82 + code + # Authorization Code Entry ■ 80 + code + # Callback 55 Call Waiting pick up call waiting call 87 Camp-On 57 Direct Voice Mail ■ 56 Follow Me 34 + extension Forward inside 33 + extension outside 33 + dial-out code + number + # Forward and Follow Me cancel from all extensions ✻ 34 ✻ cancel from one[...]