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Lucent Technologies 108355140 manual

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  • Page 1

    Using PARTNER ® MAIL VS System Release 5 585-322-531 Comcode 108355140 Issue 1 December 1998[...]

  • Page 2

    Copyright  1998 Lucent Technologies 585-322-531 All Rights Reserved Comcode 108355140 Printed in U.S.A. Issue 1 December 1998 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Your Responsibility for Your System’s Security Toll [...]

  • Page 3

    i Using P ARTNER MAIL VS System Rel ease 5 ...... ..... ..... .. ..... ..... .. 1 Help fu l Hint s ..... .. ..... ... .. .. ... .. .. ... .... ... .. ... .. .. ... .. ..... .. .. ... .. ... .. .. ..... .. ... .. 1 Loggi ng I n to Your M ailbo x ..... .... ... ..... .. ..... .. ..... .. ..... ..... .. ..... .. ..... .. 3 Creating a M essag e .......[...]

  • Page 4

    1 Using P AR TNER M AIL VS System Relea se 5 This syst em se rves a s your perso nal ans wering machine. Call ers fro m i nside and ou ts ide yo ur company can h ear your persona l gr eeti ng and leave mess ages in your mai lbox. Y ou can l isten t o your message s, sav e, for ward, or disca rd the m, and you can crea te your own pass word to kee p[...]

  • Page 5

    2 ■ Y ou can listen t o prom pts in one of thr ee availabl e language s. See your Syste m Manager fo r more informat ion. ■ Y ou can adjust the pl ayback vol ume whil e listeni ng to messages . ■ When a messag e is sent to yo ur mailbox, t he P AR TNER MAIL VS syste m turns on th e mes sage light on your system phone. After you listen t o all[...]

  • Page 6

    3 ■ If th e Call Scr eening feat ure i s availa ble on your sys tem, you can list en whil e a call er is leavi ng a m essage in your mail box. ■ Y ou can prev ent call s from ring ing at your tel ephone by pr essing the Do Not Dist urb button (i f one has been pr ogrammed) . Logg ing In to Y our Mailbo x T o li sten to you r message s or to sen[...]

  • Page 7

    4 4. Selec t an option fr om the V oice Mail Act ivity Menu: to cr eate and send a message. to li sten to messages. to change your persona l gree ting. to admin ister a person al operat or . to change your passwor d. to admin ister Outcal ling . to admin ister P ersonal Gro up Lists. to tr ansfer to anot her extensi on. to transf er t o the re cept[...]

  • Page 8

    5 Creat ing a Messa ge T o send a message t o one or mor e subscri bers: 1. Log i n to yo ur mai lbox. The V oice Mai l Act ivi ty Menu plays . 2. Pr ess to cre ate a message . The pr ompt says, “Aft er r ec ord in g, p re ss 1. Rec or d at t he tone .” 3. Recor d your message and press to end r ecor ding. 4. When yo u ar e done recor ding, do [...]

  • Page 9

    6 Liste ning to M essages When you l og i n to your mai lbox to li sten to messages, new mess ages are play ed befor e old/ saved messages . All new message s are playe d in the or der in whi ch they wer e recei ved. Note t hat after you hav e li stened t o a new mes sage, it beco m es an old message. However , if you pr ess af ter liste ning only [...]

  • Page 10

    7 For war ding a Message Y ou can forwar d a message up to th irteen (13) tim es. After list ening to a mess age in your mai lbox: 1. Pr ess to forwar d the message wit h a voi ce comment. The pr ompt says, “Aft er r ec ord in g, p re ss 1. Rec or d at t he tone .” 2. Recor d your voi ce comment and pre ss to end r ecor ding. 3. When yo u ar e [...]

  • Page 11

    8 T r ansfer ring to a n Extensio n Whil e logged in to V oice Mai l Service, you can tr ansfer to anot her extensi on. To t r a n s f e r : 1. Pr ess . The pr ompt says, “Ple as e en ter e xt en si on num ber . ” 2. Enter the extens ion nu m ber that you want, or pr ess to tr an sfe r to the re ceptionis t's extens i on. Recor ding Y o ur[...]

  • Page 12

    9 3. If t he system is se t for Bilingual Mode, do one of the f ollowing:  Pr ess to r ec ord your pe rsonal gr eeting in the Pr imary La nguage.  Pr ess t o r ecor d your person al gr eetin g in th e Secondary La nguage. Ot herwis e, skip this step. 4. If you want to listen t o the current gr eetin g befor e yo u c hange i t, pr ess . If n o[...]

  • Page 13

    10 Ad ministe ring a P ers onal Op erator A call er to your mailbo x can press b e fore o r afte r le av in g a m essa ge to tra nsfer t o your per sonal ope rator . Y ou can speci fy the ext ension of t he person you wa nt t o r eceive cal ls f or y ou. I n your gr eeting, be sure to re mind cal lers that they can pr ess to rea ch a r eceptionist.[...]

  • Page 14

    11 Cha n gi n g Y our Password T o pr event unaut hori zed access to you r m ailbox and maximize sys t em secur ity , change your password t he first ti me you log into V oice Mail and peri odical ly there after . It is st rongl y recommend ed that you use a 4- digit passwor d. If yo u for get your pass word or hav e diff icul ty logging i n to th [...]

  • Page 15

    12 Outca lling Y our Syst em Manager may allow you to use the Outcal ling feat ure. With Outcal ling permissi on, you can spe cify up to fiv e dif fer ent number s that the mail syst em wil l cal l when you r eceive a new m essage . If you turn Outca lli ng on, the mail syst em calls the desi gnated tele phone or pager num bers in the or der in whi[...]

  • Page 16

    13 T urning O utcalling On/Off Pr ess t o turn the Out calling fe atur e on (or of f). NOT E: If you turn of f the Outcal ling feat ure, your predef ined Out calling n umber and schedul e are save d in the syst em. List en ing to Outcalling Numb ers Pr ess to hea r th e Outcal lin g numbe r(s) t hat y ou have programm ed in your Ou tca lli ng lis t[...]

  • Page 17

    14 Example Y our Outcal lin g number i s a paging sys tem (555-1 234). T o place th e call, the voic e mail syst em mus t acces s an o ut sid e li ne, di al the number , wait seve ral seconds for the pagi ng system to ans wer , enter your PI N, and a callba ck numb er . The O utcal ling nu m ber you woul d ent er i s: 9* 5551234** **** *375#6789 # [...]

  • Page 18

    15 4. Choose an opt ion: ■ Pr ess f or O utca llin g to a t ele ph on e n u mb er . ■ Pr ess for Ou tca lli ng to a pager num ber . The pr ompt says, “Ent er o ut cal li ng n um be r. W hen fini sh ed , w ai t fo r co nf ir mat io n. ” 5. Enter your Outcal ling numbe r . Afte r you enter the la st digit, the sy stem waits a few seconds , th[...]

  • Page 19

    16 3. Do one of the f ollowing: ■ Pr ess to accept the curr ent start time . ■ Enter the st art time using th e 24-h our format of HHMM (where HH repr esents th e hour and MM re presents minut es), fo llowed by . Exam ple: Enter for the start tim e of 7:30 p.m. The pr ompt says, “Ent er O ut cal li ng e nd t ime in th e fo rm at of.. . To sk [...]

  • Page 20

    17 Modifying th e Number of Outcalling Cyc les Y ou can specif y the number of ti m es the sys tem call s each number on the Out call ing list (that is, t he number of ti m e s the syst em cyc les thr ough the lis t). Y ou can specif y fr om one to nin e cycl es. The default number is thr ee cycl es. 1. Pr ess t o specif y the number of Outcal ling[...]

  • Page 21

    18 Adm i nis t er i ng P ers on a l Grou p L i st s Y ou can cr e ate and mai ntain up t o 10 Personal Grou p Lists, c onsisti ng of up t o 48 mail boxes each, t o save ti me addre ssing and sendi ng messages t o other su bscrib ers on your system. 1. Log i n to yo ur mai lbox. The V oice Mai l Act ivi ty Menu plays . 2. Pr ess to admini ster a Per[...]

  • Page 22

    19 Reviewing, Deleting, or Mo difying G rou p Li sts 1. T o r eview , delet e, or modif y Group Li sts, pr ess . The s ystem play s the first G ro up Lis t and the nu mber of en tries i t co n- tai ns. I t t hen pl ays, “To revi ew o r mo dif y th e Gr oup Lis t, pres s 1. To d el et e th e Gro up L is t, pre ss *3 . To s ki p, pres s #. If f in [...]

  • Page 23

    20 Recor d ing Calls This featur e allows you to r ecor d a conversat ion whi le you ar e active on a call at your exte nsion. NOT E: The Reco rd-a-Cal l f eatur e i s not availabl e to all users on al l s ystems. See your Syst em Manager for feat ure ava ilabil ity . T o begin re cordi ng a call: 1. Pr ess t he pr eprog r ammed Recor d-a- Call (RA[...]

  • Page 24

    21 Screen ing Calls This featur e allows you to l isten to a caller leav ing a message in you r voice ma ilbo x . NOT E: The Cal l Scr eening featur e is not avai lable on al l s ystems. See y our System Manager for feat ure availabil ity . For mor e informati on abo ut using this feat ure, see the i nstr uction s that came with y our communi cati [...]

  • Page 25

    22 Loc ki ng Y our T eleph one This featur e allows you to sec ure you r telephone whe n you are awa y f ro m your desk for extended per iods. Y ou use this feat ure when t he teleph one is idle or whil e active on a call. When yo u lift the ha ndset or act ivat e the spe akerphone on a locked telephone , you hear si lence. Locking a Sys tem T elep[...]

  • Page 26

    23 Pr ogram ming a V oice Ma il Au to Dial Bu tton Y ou can progr am a V oi ce Mail Auto Di al button on your tel ephone for one-t ouch di ali ng int o the voic e messagi ng sys t em. Nev er pr og ram a passwor d on an Auto Dial but ton. T o pr ogram a V oice Mail Aut o Dial button: 1. Pr ess . 2. Pr ess a programm able button. 3. Pr ess left . 4. [...]

  • Page 27

    24 Usin g Di al Code/Bu tton F eatur es NOT E: In s ome co untries, the V oice Mailbo x T ransfer co de is . Al so , some sys tems allow you to use V oice Mail box T ransfer from a standar d phone by pressi ng then the exten sion number . Check wit h your System M anager . To: Press: Call Voi ce Ma il S erv ice or programmed Vo i ce Mai l Auto Dial[...]

  • Page 28

    25 Gettin g Help Afte r logging int o V oice Mail Servic e, you can pr ess to r epeat a pr ompt. If you ha ve a p robl em usin g your voice m essagi ng syst em, con tact your Syste m Manager . If the pro blem is not solv ed, in the conti nental U.S. conta ct your l ocal Autho rized Dealer , or cal l the Lucent T echnolo gies T echn ical Servi ce Ce[...]

  • Page 29

    26 3 Fixed Feat ures 1 T ransfer 2 Conferenc e 4 About Y our Phone 1 B utt o ns and Lig ht s 2 D i spla y 3 Speakerphone 4 Volum e 5 Ring Pa t terns One bee p aft er an informati on segment means the re is more i nformation about t he subtopi c. T wo beeps ind icate t he end of the informat ion. At o ne beep, do one o f the follo wing:  Pr ess t[...]