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Linksys SPA941/SPA942 manual

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Table of contents for the manual

  • Page 1

    LINKSYS SPA941 / SPA942 User Guide[...]

  • Page 2

    Emergency To dial 911 for emergency service, you must dial the Outside Access Digit first (usually 9) + 911. Customer Service / Technical Support (919) 459-2300, option 1 support@featuretel.com www.featuretel.com Web Portal http://wp.featuretel.com Star Code Quick Reference Fea tur e Set Ca nce l Abbr ev iated Dial 75* + m enu 75* + m enu ACD Qu eu[...]

  • Page 3

    Ta b le o f C o nt e nt s Lin ksy s SP A941 / S PA 942 IP P hone ............... ................. ................. ................. ........ ... ... ... .. 4 Mak ing a C all .................... ................. ................. ................. ................. ................. ... ... .... ... ... 5 Re- dial .................. ...........[...]

  • Page 4

    Lin ksy s S P A94 1 / SP A94 2 I P P hon e The Linksys SPA-942 is equivalent to the SPA-941, but adds a backlit LCD screen, second Ethernet port and power over Ethernet (PoE). NOT E: D iffe ren t us ers m ay hav e di ffere nt fe atur e o ptio ns as soc iat ed wi th t heir p ho ne. So, i t is p oss ible that s pe cific fea tures are not ava ilabl e [...]

  • Page 5

    Ma king a Ca ll Lift the handset, or press the Speaker button, and dial the desired number. To Dial: • An internal extension - Dial the 3, 4, 5 or 6-digit extension • A local call - Dial the Outside Access Digit + the number • Long distance - Dial the Outside Access Digit + 1 + the number • International - Dial the Outside Access Digit + 01[...]

  • Page 6

    Aut ho riz atio n C od e Authorization codes enable you to override any call restrictions on the phone when you place a call. To make a call with an Authorization Code • Lift the handset • Press 9 (or the appropriate access code if different) • Press ## for SIP phones • Enter your authorization code • When you enter the correct code, you [...]

  • Page 7

    Call Fo rw ard (N o A nsw e r) Call Forward (No Answer) lets you forward calls to another number when you don’t answer. To enable Call Forward (No Answer) • Dial 78* • Enter the extension or number for the forwarding destination followed by # • Press # to confirm followed by 2 to exit • Hang up To cancel Call Forward (No An swer) • Dial[...]

  • Page 8

    Call P ark A call may be parked so it can be answered from any other extension. To park a call • Tell the caller you are going to put them on hold. • press the xfer button. • Enter *11 and press the dial softkey • Write down the extension given by the voice prompt To pickup a parked call • Dial the extension number assigned to the parked [...]

  • Page 9

    Call Wa iti ng Lets you put one call on hold while you answer a second call. You may then alternate between the two calls. To toggle between calls • Press the red blinking line key. You will be connected to the incoming call and the first call is put on hold. • Repeat to toggle between calls. To disconnect a call • Hang up the phone while on [...]

  • Page 10

    Gr oup Pi cku p Group Pickup lets you answer any ringing phone within your Call Pickup Group. To answer any phone within your pickup group • Dial *06 Hol d To place the current call on hold • Press the Hold button or press on a new line key. • Hang up the handset or press another line key to place a new call. To retrieve a held call • Press[...]

  • Page 11

    • If you don’t record a personal greeting, a generic greeting will play. Vo ice M a il M ain Me nu K E Y F E A T U RE 1 Play Inbox M essag es 2 Play Saved Messa ges 3 Cha nge Pa ssw ord 4 Play Greeti ngs 5 Rec ord G reetin gs 6 Acc ess P erson al D istri bution G roups 7 Com pose a Ne w M essag e 8 Man age Cus tom O perator Num ber * Exit to V [...]

  • Page 12

    He arin g You r Per son al Gre eting s • Access your voice mailbox • Press * to skip to the Main Menu. • Press 4 from the Main Menu to hear your recorded greetings. • Select the greeting you would like to hear: • Press 1 to hear your No Answer greeting. • Press 2 to hear your Do Not Disturb greeting. • Press 3 to hear your Busy greeti[...]

  • Page 13

    Dis tributi on Gr oups Distribution Groups are used when you want to send messages to a group of users. There are two types of Distribution Groups: • Personal Distribution Groups are managed by the end user and are available only to that user. A user may have a maximum of 20 Personal Distribution Groups (i.e., groups 80-99). • Corporate Distrib[...]

  • Page 14

    FeatureTel, LLC www.featuretel.com Technical Support (919) 459-2300, option 1 support@featuretel.com[...]