Lincoln Electric 2009 MKZ manual

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Table of contents for the manual

  • Page 1

    Introduction 4 Instrument Cluster 10 W arning lights and chimes 10 Gauges 14 Entertainment Systems 16 AM/FM stereo with CDX6/MP3 16 Auxiliary input jack (Line in) 23 USB port 25 Satellite radio information 27 Navigation system 30 SYNC 30 Climate Controls 31 Automatic temperature control 31 Rear window defroster 36 Lights 37 Headlamps 37 T urn signa[...]

  • Page 2

    Seating and Safety Restraints 102 Seating 102 Safety restraints 112 Airbags 126 Child restraints 141 Tires, Wheels and Loading 158 T ire information 158 T ire inflation 160 T ire Pressure Monitoring System (TPMS) 173 V ehicle loading 178 T railer towing 183 Recreational towing 183 Driving 185 Starting 185 Brakes 190 AdvanceT rac 威 192 T raction C[...]

  • Page 3

    Maintenance and Specifications 248 Engine compartment 250 Engine oil 252 Battery 256 Engine coolant 258 Fuel information 264 Air filter(s) 278 Part numbers 279 Maintenance product specifications and capacities 280 Engine data 282 Accessories 285 Index 287 All rights reserved. Reproduction by any means, electronic or mechanical including photocopyin[...]

  • Page 4

    CONGRATULATIONS Congratulations on acquiring your new Lincoln. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its products visit the followi[...]

  • Page 5

    W arning symbols on your vehicle When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind. Protecting the environment W e must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubricatio[...]

  • Page 6

    SPECIAL NOTICES New V ehicle Limited W arranty For a detailed description of what is covered and what is not covered by your vehicle’ s New V ehicle Limited W arranty , refer to the Warranty Guide/Customer Information Guide that is provided to you along with your Owner’ s Guide. Special instructions For your added safety , your vehicle is fitte[...]

  • Page 7

    • how fast the vehicle was traveling; and • where the driver was positioning the steering wheel. T o access this information, special equipment must be directly connected to the recording modules. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or wher[...]

  • Page 8

    These are some of the symbols you may see on your vehicle. V ehicle Symbol Glossary Safety Alert See Owner’ s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat Lower Anchor Child Seat T ether Anchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid - Non-Petroleum Based Parking Aid System Stability Control System[...]

  • Page 9

    V ehicle Symbol Glossary Power W indows Front/Rear Power W indow Lockout Child Safety Door Lock/Unlock Interior Luggage Compartment Release Panic Alarm Engine Oil Engine Coolant Engine Coolant T emperature Do Not Open When Hot Battery A void Smoking, Flames, or Sparks Battery Acid Explosive Gas Fan W arning Power Steering Fluid Maintain Correct Flu[...]

  • Page 10

    W ARNING LIGHTS AND CHIMES W arning lights and gauges can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’ s functions. Many lights will illuminate when you start your vehicle to make sure the bulbs work. If any light remains [...]

  • Page 11

    W ARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter , the fuel system, interior floor coverings or other vehicle components, possibly causing a fire. Check fuel cap: Illuminates when the fuel cap may not be properly installed. Continued driving with this light on may cause the Service engin[...]

  • Page 12

    Airbag readiness: If this light fails to illuminate when the ignition is turned on, continues to flash or remains on, have the system serviced immediately by your authorized dealer . A chime will also sound when a malfunction in the supplemental restraint system has been detected. Safety belt: Reminds you to fasten your safety belt. A Belt-Minder ?[...]

  • Page 13

    Speed control: Illuminates when the speed control is engaged. T urns off when the speed control system is disengaged. O/D off: Illuminates when the overdrive function of the transmission has been turned off; refer to the Driving chapter . If the light does not illuminate, have the transmission serviced soon, or damage may occur . Anti-theft system:[...]

  • Page 14

    GAUGES Speedometer: Indicates the current vehicle speed. Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the e[...]

  • Page 15

    Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition is in the on position). The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The FUEL icon and arrow indicates which side of the vehicle the fuel filler door is located. Refer to Filling the tank in the Maintenance and Specificatio[...]

  • Page 16

    AUDIO SYSTEMS Premium/Audiophile AM/FM in-dash six CD/MP3 satellite compatible sound system (if equipped) W ARNING: Driving while distracted can result in loss of vehicle control, accident and injury . Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’ s primary resp[...]

  • Page 17

    THX: Y our vehicle may be equipped with the THX 威 II certified premium audio system. This system creates optimal acoustic quality for all seating positions and road conditions. The system offers an advanced speaker system, amplifiers, subwoofer and equalization. 1. Memory presets: T o set a station: Select frequency band AM/FM1/FM2; tune to a sta[...]

  • Page 18

    : If your vehicle is equipped with SYNC, press to access SYNC PHONE features. Refer to your SYNC supplement. for further information. If your vehicle is not equipped with SYNC, the display will read NO PHONE. 4. MENU: Press repeatedly to scroll through the following modes: Setting the clock: Y our vehicle is equipped with an in-dash clock. Refer to[...]

  • Page 19

    • DELETE ALL SONGS: Press OK to delete all song’ s from the system’ s memory . The display will read ARE YOU SURE ? Press OK to confirm deletion of all saved songs and the display will read ALL DELETED. Note: If there are no songs presently saved, the display will read NO SONGS. • ENABLE ALER TS / DISABLE ALER TS: Press OK to enable/disable[...]

  • Page 20

    When the six strongest stations are filled, the station stored in preset 1 will begin playing. If there are less than six strong stations, the system will store the last one in the remaining presets. BASS: Press / / SEEK to adjust the bass setting. Press OK to close and return to the main menu. TREBLE: Press / / SEEK to adjust the treble setting. P[...]

  • Page 21

    OK: Use in various menu selections. Y our vehicle may be equipped with SYNC, a system which has special phone and media features. For further information, refer to the SYNC supplement. 7. SEEK : In radio or CD/MP3 mode: Press to access the next strong station or track. In satellite radio mode (if equipped), press SEEK to seek to the next channel. I[...]

  • Page 22

    11. SEEK: In radio or CD mode: Press to access the previous strong station or track. In satellite radio mode (if equipped), press SEEK to seek to the previous channel. If a specific category is selected, (Jazz, Rock, News, etc.), press SEEK to seek to the previous channel in the selected category . Press and hold SEEK to fast seek through the previ[...]

  • Page 23

    15. AUX: Press repeatedly to access SA T1, SA T2 and SA T3 (Satellite radio mode, if equipped), LINE IN (Auxiliary audio mode) or SYNC (late availability - if equipped). T o return to radio mode, press AM/FM. For location and further information on auxiliary audio mode, refer to Auxiliary input jack later in this chapter . Satellite radio is availa[...]

  • Page 24

    Y our vehicle is equipped with an Auxiliary Input Jack (AIJ). The Auxiliary Input Jack provides a way to connect your portable music player to the in-vehicle audio system. This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity . T o achieve optimal performance, please observe the following in[...]

  • Page 25

    T roubleshooting: 1. Do not connect the audio input jack to a line level output. Line level outputs are intended for connection to a home stereo and are not compatible with the AIJ. The AIJ will only work correctly with devices that have a headphone output with a volume control. 2. Do not set the portable music player’ s volume level higher than [...]

  • Page 26

    Y our vehicle may be equipped with a USB port inside your center console. This feature allows you to plug in media playing devices, memory sticks, and also to charge devices if they support this feature. For further information on this feature, refer to Accessing and using your USB port in the SYNC supplement or Navigation system supplement. GENERA[...]

  • Page 27

    CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only . Due to technical incompatibility , certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Dirty , warped or damaged CDs, irregular shaped CDs, CDs with a scratch protection film attached, and CDs with ho[...]

  • Page 28

    SIRIUS satellite radio service: SIRIUS Satellite Radio is a subscription based satellite radio service that broadcasts music, sports, news and entertainment programming. A service fee is required in order to receive SIRIUS service. V ehicles that are equipped with a factory installed SIRIUS Satellite Radio system include: • Hardware and limited s[...]

  • Page 29

    Radio Display Condition Action Required INV ALID CHNL Channel no longer available. This previously available channel is no longer available. T une to another channel. If the channel was one of your presets, you may choose another channel for that preset button. UNSUBSCRIBED Subscription not available for this channel. Contact SIRIUS at 1–888–53[...]

  • Page 30

    Radio Display Condition Action Required UPDA TING _ XX Update of channel programming in progress. The XX number indicates the % complete. No action required. The process should take no longer than one minute. CALL SIRIUS 1–888–539–7474 Satellite service has been deactivated by SIRIUS Satellite Radio. Call SIRIUS at 1–888–539–7474 to re-[...]

  • Page 31

    DUAL AUTOMATIC T EMPERATURE CONTROL (DA TC) SYSTEM WITH HEATED SEATS (IF EQUIPPED) T emperature conversion: T o switch between Fahrenheit and Celsius, refer to Units (English/Metric) in the Driver Controls chapter . MAX A/C setting: In order to achieve maximum cooling performance, press , A/C, , and set the temperature to 60°F (16°C) and the high[...]

  • Page 32

    6. Recirculation control: Press to engage/disengage. Used to manually enable or disable recirculated air operation. When activated, recirculates air in the cabin thereby reducing the amount of time to cool down the interior of the vehicle. May also help reduce undesired odors from reaching the interior of the vehicle. W ill work in all modes except[...]

  • Page 33

    Dual Automatic T emperature Control (DA TC) system with heated and cooled seats (if equipped) T emperature conversion: T o switch between Fahrenheit and Celsius, refer to Units (English/Metric) in the Driver Controls chapter . MAX A/C setting: In order to achieve maximum cooling performance, press , A/C, , and set the temperature to 60° F (16° C)[...]

  • Page 34

    7. Airflow direction control: Press to toggle through the air distribution modes listed below . The selected mode will illuminate in the display . : Distributes air through the windshield defroster ducts, demister outlets and the front and rear seat floor ducts. The system will automatically provide outside air to reduce window fogging. : Distribut[...]

  • Page 35

    16. AUTO: Press to engage automatic temperature control. Use the temperature control to select the desired temperature setting. The system will automatically determine fan speed, airflow location, A/C on or off, and outside or recirculated air to heat or cool the vehicle, allowing it to reach the desired temperature. Press and hold AUTO for about t[...]

  • Page 36

    In MAX A/C setting: • Select the coolest temperature setting. • Set highest fan speed initially , then adjust to maintain comfort. In (panel) or (panel/floor) modes: • Select the coolest temperature setting. • Select A/C and (recirculated air) to provide colder airflow . • Set highest fan speed initially , then adjust to maintain comfort.[...]

  • Page 37

    HEADLAMP CONTROL T urns the lamps off. T urns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. T urns the low beam headlamps on. Autolamp control The autolamp system provides light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control. • T o turn autolamps on, rotate[...]

  • Page 38

    3. T urn the ignition switch to on and then back to off. 4. T urn the headlamp switch to the autolamp position. The headlamps will turn on. 5. W ait the desired amount of time for the exit delay you want (up to three minutes), then turn the headlamp switch to off. The headlamps will turn off. Fog lamp control W ith the ignition on, the fog lamps ca[...]

  • Page 39

    High beams Push the lever toward the instrument panel to activate. Pull the lever towards you to deactivate. Flash to pass Pull toward you slightly to activate and release to deactivate. P ANEL DIMMER CONTROL Use to adjust the brightness of the instrument panel and all applicable switches in the vehicle during headlamp and parking lamp operation. M[...]

  • Page 40

    Note: If the battery is disconnected, discharged, or a new battery is installed, the dimmer switch requires re-calibration. Rotate the dimmer switch from the full dim position to the full Dome/ON position to reset. This will ensure that your displays are visible under all lighting conditions. AIMING THE HEADLAMPS The headlamps on your vehicle are p[...]

  • Page 41

    5. Locate the vertical adjuster on each headlamp. Using a Phillips #2 screwdriver , turn the adjuster either clockwise (to adjust down) or counterclockwise (to adjust up). The horizontal edge of the brighter light should touch the horizontal reference line. 6. Close the hood and turn off the lamps. HORIZONT AL AIM IS NOT REQUIRED FOR THIS VEHICLE A[...]

  • Page 42

    Y our vehicle may also have reading lamps within the rear dome lamp(s). Press the switches on either side of the dome lamp to turn on the lamps. BULB REPLACEMENT Headlamp condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly [...]

  • Page 43

    Function Number of bulbs T rade number Headlamp high beam 2 H7 Headlamp low beam 2 H11LL (D1S [HID] optional) Front park/turn signal lamp 2 3457AK (amber) Front redundant park lamp 4 168 NA * Rear sidemarker lamp N/A LED * Stop/tail lamp N/A LED Rear turn signal lamp 2 3157A (amber) Redundant tail lamp 8 161 Backup lamp 2 921 License plate lamp 2 C[...]

  • Page 44

    Replacing exterior bulbs Check the operation of all the bulbs frequently . Replacing headlamp bulbs Highbeam bulb replacement 1. Make sure headlamp switch is in the off position, then open the hood. 2. Reach over the front bolster . 3. Disengage top of flexible washer bottle filler neck from snap strap attachment and position it to gain access to t[...]

  • Page 45

    8. From the 15 degree position, rotate the bulb socket clockwise to a locked position. 9. T uck the two lead wires into the lamp housing to assure that they are not pinched when installing the protective rubber cap. 10. Install the protective rubber cap to the housing circular ring by pushing and pressing it forward. 11. Re-apply pressure around th[...]

  • Page 46

    7. Reach over the front bolster in the engine area and, with a tool if necessary , bring the bulb socket upwards into an unobstructed area to replace the bulb (passenger side only). 8. Disconnect the electrical connector from the bulb socket and discard the old bulb socket. 9. Connect the new bulb socket to the electrical connector . W ARNING: Hand[...]

  • Page 47

    Replacing redundant park bulbs 1. Make sure headlamp switch is in the off position, then open the hood. 2. Remove screw from oval splash shield access panel from the exterior wheel well area. Lift up and rearward to release a hidden finger attachment at the lower portion of the panel. 3. From the exterior wheel well area, reach arm through splash s[...]

  • Page 48

    Replacing primary park/turn signal bulbs 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Reach over the front bolster . 3. Disengage top of flexible washer bottle filler neck from snap strap attachment and position it to gain access to the high beam bulb (passenger side only). 4. Remove the bulb socket by rotating it[...]

  • Page 49

    Replacing stop/tail/turn and side marker bulbs Y our vehicle is equipped with a rear lamp that has a stop/tail/turn and side marker lamp module containing integral multiple light emitting diodes (LED). If one or more LEDs burn out, the complete lamp module has to be replaced. See your authorized dealer for the replacement LED module. Replacing rear[...]

  • Page 50

    Replacing backup lamp/redundant tail lamp bulbs The backup lamp and redundant tail lamp bulbs are located in the trunk lid. Follow the same steps to replace either bulb. 1. Make sure the headlamp switch is in the off position and open trunk to access the lamp assembly . 2. Position the decklid trim aside by removing 3 to 4 pin-type retainers to exp[...]

  • Page 51

    Replacing license plate lamp bulbs 1. Make sure the headlamp switch is in the off position. 2. Remove the two screws from the license plate lamp assembly . 3. Remove bulb socket by turning counterclockwise. 4. Carefully pull the bulb out from the socket. Install new bulb(s) in reverse order . Replacing fog lamp bulbs 1. Make sure the fog lamp switc[...]

  • Page 52

    MULTI-FUNCTION LEVER W indshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate towards you to decrease the speed of the wipers. Speed dependent wipers: When the wiper control is set on the intermittent settings, the speed of the wipers will automatically adjust with the vehicle speed. The faster your[...]

  • Page 53

    TILT/T ELESCOPE STEERING WHEEL T o adjust the steering wheel: 1. Pull the lever down to unlock the steering column. 2. While the lever is in the down position, move the steering wheel up or down and in or out until you find the desired position. 3. While holding the steering wheel in place, pull the lever up to its original position to lock the ste[...]

  • Page 54

    OVERHEAD CONSOLE The appearance of your vehicle’ s overhead console will vary according to your option package. Storage compartment Press on the rear edge of the compartment door to open. The storage compartment may be used to secure sunglasses or a similar object. CENTER CONSOLE Y our vehicle may be equipped with a variety of console features. T[...]

  • Page 55

    CLOCK Press the right (+) control to move the time display forwards. Press the left (-) control to move the time display backwards. AUXILIARY POWER POINT (12VDC) Power outlets are designed for accessory plugs only . Do not insert any other object in the power outlet as this will damage the outlet and blow the fuse. Do not hang any type of accessory[...]

  • Page 56

    Cigar/Cigarette lighter (if equipped) Do not plug optional electrical accessories into the cigarette lighter socket. Push the door to access the lighter . Do not hold the lighter in with your hand while it is heating, this will damage the lighter element and socket. The lighter will be released from its heating position when it is ready to be used.[...]

  • Page 57

    Express down (One T ouch Down, Front windows only) Allows the driver and passenger’ s window to open fully without holding the control down. Push the switch completely down to the second detent and release quickly . The window will open fully . Momentarily press the switch to any position to stop the window operation. Express Up (One T ouch Up, F[...]

  • Page 58

    Window lock The window lock feature allows only the driver and front passenger to operate the power windows. T o lock out all the window controls (except for the driver and front passenger) press the right side of the control. Press the left side to restore the window controls. Accessory delay W ith accessory delay , the window switches, audio syst[...]

  • Page 59

    Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. Note: If equipped with a Reverse Camera System, a video image will display in the Navigation system display when the vehicle is put in (R) reverse. Refer to Reverse camera system in the Driving chapter . EXTERIOR MIRRORS Power side[...]

  • Page 60

    Heated mirrors Both mirrors are heated automatically to remove ice, mist and fog when the rear window defrost is activated. Note: W ith the Auto dimming feature, the mirror glass is thicker and will take longer to defrost. Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place. These actio[...]

  • Page 61

    3. Press the SET + or SET - control and release it. 4. T ake your foot off the accelerator pedal. 5. The indicator light on the instrument cluster will turn on. Note: • V ehicle speed may vary momentarily when driving up and down a steep hill. • If the vehicle speed increases above the set speed on a downhill, you may want to apply the brakes t[...]

  • Page 62

    Increasing speed while using speed control There are two ways to set a higher speed: • Press and hold the SET + control until you get to the desired speed, then release the control. Y ou can also use the SET + control to operate the T ap-Up function. Press and release this control to increase the vehicle set speed in small amounts by 1 mph (1.6 k[...]

  • Page 63

    Turning of f speed control There are two ways to turn off the speed control: • Depress the brake pedal. This will not erase your vehicle’ s previously set speed. • Press the speed control OFF control. Note: When you turn off the speed control or the ignition, your speed control set speed memory is erased. STEERING WHEEL CONTROLS Radio control[...]

  • Page 64

    In any mode: • Press VOL + or VOL - to adjust the volume. Navigation system hands free control features (if equipped) Press and hold control briefly until the voice icon appears on the navigation display to use the voice command feature. Press to complete a voice command. For further information on the navigation system, refer to the Navigation S[...]

  • Page 65

    Navigation system/SYNC hands free control features (if equipped) Press control briefly until the voice icon appears on the Navigation display to use the voice command feature. Press to activate phone mode or answer a phone call. Press and hold to exit phone mode or end a call. For further information on the Navigation system/SYNC system, refer to t[...]

  • Page 66

    T o close the moon roof: The moon roof is equipped with an automatic, one-touch, express closing feature. Press and release the front portion of the control. T o stop motion at any time during the one-touch closing, press the control again. Bounce-back: When an obstacle has been detected in the moon roof opening as the moon roof is closing, the moo[...]

  • Page 67

    HOMELINK 姞 WIRELESS CONTROL SYSTEM (IF EQUIPPED) The HomeLink 威 W ireless Control System, located on the driver’ s visor , provides a convenient way to replace up to three hand-held transmitters with a single built-in device. This feature will learn the radio frequency codes of most transmitters to operate garage doors, entry gate operators, [...]

  • Page 68

    1. Position the end of your hand-held transmitter 1–3 inches (2–8 cm) away from the HomeLink 威 button you wish to program (located on your visor) while keeping the indicator light in view . 2. Simultaneously press and hold both the chosen HomeLink 威 and hand-held transmitter buttons until the HomeLink 威 indicator light changes from a slow[...]

  • Page 69

    Gate Operator & Canadian Programming During programming, your hand-held transmitter may automatically stop transmitting — not allowing enough time for HomeLink 威 to accept the signal from the hand-held transmitter . After completing Step 1 outlined in the Programming section, replace Step 2 with the following: Note: If programming a garage [...]

  • Page 70

    Erasing HomeLink 姞 buttons T o erase the three programmed buttons (individual buttons cannot be erased): • Press and hold the two outer HomeLink 威 buttons until the indicator light begins to flash-after 20 seconds. Release both buttons. Do not hold for longer that 30 seconds. HomeLink 威 is now in the train (or learning) mode and can be prog[...]

  • Page 71

    Selectable features Reset Press this control to select and reset functions shown in the INFO menu and SETUP menu. Info menu This control displays the following control displays: • Odometer • T rip Odometer A or B • Distance to Empty • A verage Fuel Economy • A verage Speed • T rip Elapsed Drive T ime 1 or 2 • Compass Odometer/Trip odo[...]

  • Page 72

    Average fuel economy (AFE) Select this function from the INFO menu to display your average fuel economy in miles/gallon or liters/100 km. If you calculate your average fuel economy by dividing 100 miles traveled by gallons of fuel used (kilometers traveled by liters used), your figure may be different than displayed for the following reasons: • Y[...]

  • Page 73

    Compass display Select this function from the INFO menu. Press the INFO button repeatedly until the Compass and Odometer are displayed. (Do not select T rip, DTE, or AFE. The top of the message center must be blank). The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broadcast antenna. Magneti[...]

  • Page 74

    4. Determine your magnetic zone by referring to the zone map. 5. Press and hold the RESET until the message center display changes to show the current zone setting. 6. Release the RESET control, then slowly press RESET down again. 7. Press the SETUP control repeatedly until the correct zone setting for your geographic location is displayed on the m[...]

  • Page 75

    Setup menu Press this control for the following displays: • System Check • Units (English/Metric) • Language • Easy entry/exit seat • Reverse sensing system (Park Aid) System check Selecting this function from the SETUP menu causes the message center to cycle through each of the systems being monitored. Pressing the RESET control cycles t[...]

  • Page 76

    Units (English/Metric) 1. Select this function from the SETUP menu for the current units to be displayed. 2. Press the RESET control to change from English to Metric. Language 1. Select this function from the SETUP menu for the current language to be displayed. 2. Pressing the RESET control cycles the message center through each of the language cho[...]

  • Page 77

    1. Select this function from the SETUP menu to disable the reverse sensing system feature. 2. Press the RESET control to turn the rear park assist OFF . When R (Reverse) gear is selected, P ARK AID OFF will be displayed. System warnings System warnings alert you to possible problems or malfunctions in your vehicle’ s operating systems. In the eve[...]

  • Page 78

    W arnings Status Check park aid W arning returns after the ignition key is turned from off to on Low brake fluid Low tire pressure T ire pressure monitor fault T ire pressure sensor fault T runk ajar Remove objects near pass seat Compass error Lamp outage Intkey could not program Maximum number of Integrated Keys exceeded DRIVER DOOR AJAR — Displ[...]

  • Page 79

    TIRE PRESSURE MONITOR F AUL T — Displayed when the T ire Pressure Monitoring System is malfunctioning. If the warning stays on or continues to come on, have the system inspected by your authorized dealer . TIRE PRESSURE SENSOR F AUL T — Displayed when a tire pressure sensor is malfunctioning, or your spare tire is in use. For more information o[...]

  • Page 80

    KEYS Y our vehicle is equipped with two Integrated Keyhead T ransmitters (IKT s). The IKT functions as both a programmed ignition key that operates all the locks and starts the vehicle, and a remote keyless entry transmitter . Y our IKT s are programmed to your vehicle; using a non-programmed key will not permit your vehicle to start. If you lose y[...]

  • Page 81

    Recommended handling of the Integrated Keyhead T ransmitter (IKT) T o avoid inadvertently activating the remote entry functions of your vehicle, it is recommended that the Integrated Keyhead T ransmitter (IKT) be handled properly when starting and turning off your vehicle. When inserting the IKT into the ignition cylinder , place your thumb on the [...]

  • Page 82

    POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors. Smart locks This feature attempts to help prevent you from locking yourself out of the vehicle if your key is still in the ignition. When you open one of the front doors and you lock the vehicle with the power door lock control (on the driver or pas[...]

  • Page 83

    • T urning the key in the ignition to the on position. Note: This feature is configured off by default. This feature can be turned on or off using the following procedure: Before starting, ensure the ignition is in the off position and all vehicle doors are closed. Y ou must complete Steps 1–5 within 30 seconds or the procedure will have to be [...]

  • Page 84

    • by using a power door unlock/lock sequence, or • using a keypad procedure. Note: The autolock feature can be activated/deactivated independently of the autounlock feature. Power door unlock/lock procedure Before starting, ensure the ignition is in the off position and all vehicle doors are closed. Y ou must complete Steps 1–5 within 30 seco[...]

  • Page 85

    Autounlock feature The autounlock feature will unlock all the doors when: • the ignition is in the on position, all the doors are closed, and the vehicle has been in motion at a speed greater than 12 mph (20 km/h); • the vehicle has then come to a stop and the ignition is turned to the off or accessory position; and • the driver door is opene[...]

  • Page 86

    6. T o enable/disable the autounlock feature, press the lock control, then press the unlock control. The horn will chirp once if autounlock was deactivated or twice (one short and one long chirp) if autounlock was activated. 7. T urn the ignition to the off position. The horn will chirp once to confirm the procedure is complete. Keyless entry keypa[...]

  • Page 87

    INTERIOR LUGGAGE COMPARTMENT RELEASE Y our vehicle is equipped with a mechanical interior luggage compartment release handle that provides a means of escape for children and adults in the event they become locked inside the luggage compartment. Adults are advised to familiarize themselves with the operation and location of the release handle. T o o[...]

  • Page 88

    W ARNING: Do not leave children, unreliable adults, or animals unattended in the vehicle. On hot days, the temperature in the trunk or vehicle interior can rise very quickly . Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat-related injuries, including brain damage. Small children are pa[...]

  • Page 89

    The IKT allows you to: • remotely unlock the vehicle doors. • remotely lock all the vehicle doors. • remotely open the trunk. • activate the personal alarm. • arm and disarm the perimeter anti-theft system. • operate the illuminated entry feature. The remote entry lock/unlock feature operates in any ignition position except while the ke[...]

  • Page 90

    Opening front windows and moon roof (if equipped) Press and hold for more than two seconds in order to begin opening the two front windows and moon roof (if equipped). • The control can then be released and the windows and moon roof will complete the opening operation. Note: If the moon roof is in the vent range, the moon roof will move to full v[...]

  • Page 91

    Memory feature The Integrated Keyhead T ransmitter allows you to recall the memory seat/mirror feature. Press to automatically move the seat/mirrors to the desired memory position. Note: The seat will not travel to it’ s final position if the key is not in the ignition and the easy entry feature is enabled. Activating the memory feature T o activ[...]

  • Page 92

    T o replace the battery: 1. T wist a thin coin in the slot of the IKT near the key ring in order to remove the battery cover . 2. Do not wipe off any grease on the battery terminals on the back surface of the circuit board. 3. Remove the old battery . Note: Please refer to local regulations when disposing of transmitter batteries. 4. Insert the new[...]

  • Page 93

    Illuminated entry The interior lamps and puddle lamps (if equipped) illuminate when the Integrated Keyhead T ransmitter or the keyless entry system keypad is used to unlock the door(s). The illuminated entry system will turn off the interior lights if: • the ignition is turned to the on position, • the Integrated Keyhead T ransmitter lock contr[...]

  • Page 94

    1. Place the key in the ignition and turn the ignition to the 3 (on) position. 2. Press the power door unlock control on the door panel three times. 3. T urn the ignition from the 3 (on) position to the 1 (off) position. 4. Press the power door unlock control on the door panel three times. 5. T urn the ignition back to the 3 (on) position. The horn[...]

  • Page 95

    KEYLESS ENTRY SYSTEM Y ou can use the keyless entry keypad to: • lock or unlock the doors without using a key . • open the trunk. • recall memory seat/power mirrors positions (if equipped). The keypad can be operated with the factory set 5–digit entry code; this code is located on the owner’ s wallet card in the glove box and is available[...]

  • Page 96

    3. Press and hold the 1 • 2 for two seconds. This must be done within five seconds of completing Step 2. All personal codes are now erased and only the factory set 5–digit code will work. Anti-scan feature If the wrong code has been entered seven times (35 consecutive button presses), the keypad will go into an anti-scan mode. This mode disable[...]

  • Page 97

    Y our vehicle comes with two coded Integrated Keyhead T ransmitters; additional coded IKT s may be purchased from your authorized dealer . Standard SecuriLock™ keys without remote entry transmitter functionality can also be purchased from your authorized dealer if desired. The authorized dealer can program your spare IKT s to your vehicle or you [...]

  • Page 98

    Automatic arming The vehicle is armed immediately after switching the ignition to the off position. The theft indicator will flash every two seconds to act as a theft deterrent when the vehicle is armed. Automatic disarming The vehicle is disarmed immediately after the ignition is turned to the on position. The theft indicator will illuminate for t[...]

  • Page 99

    T ips: • Only use Integrated Keyhead T ransmitters (IKT s) or standard SecuriLock™ keys. • Y ou must have two previously programmed coded keys (keys that already operate your vehicle’ s engine) and the new unprogrammed key(s) readily accessible. • If two previously programmed coded keys are not available, you must take your vehicle to you[...]

  • Page 100

    If the key was not successfully programmed, it will not start your vehicle’ s engine and/or will not operate the remote entry features. The theft indicator light may flash on and off. W ait 20 seconds and you may repeat Steps 1 through 8. If failure repeats, bring your vehicle to your authorized dealer to have the new key(s) programmed. T o progr[...]

  • Page 101

    • Press the 7 • 8a n d9 • 0 controls on the keyless entry pad at the same time to lock the doors (driver’ s door must be closed). There is a 20 second countdown when any of the above actions occur before the vehicle becomes armed. Each door , the hood or the trunk is armed individually , and if any are open, they must be closed for the syst[...]

  • Page 102

    SEATING W ARNING: Reclining the seatback can cause an occupant to slide under the seat’ s safety belt, resulting in severe personal injuries in the event of a collision. W ARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. W ARNING: Before returning the seatback to its original position[...]

  • Page 103

    T o adjust the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Raise the head restraint by pulling up on the head restraint. 3. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down on the head restraint. Properly adjust the head restraint so that [...]

  • Page 104

    T o remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Simultaneously press and hold both the adjust/release button and the unlock/remove button, then pull up on the head restraint. T o reinstall the adjustable head restraint, do the following: 1. Insert the two[...]

  • Page 105

    W ARNING: T o minimize the risk of neck injury in the event of a crash, head restraints must be installed properly . Adjusting the front power seat W ARNING: Never adjust the driver’ s seat or seatback when the vehicle is moving. W ARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. W AR[...]

  • Page 106

    The control is located on the outboard side of the seat cushion. Move the switch in the direction of the arrows to raise or lower the front portion of the seat cushion. Move the switch in the direction of the arrows to raise or lower the rear portion of the seat cushion. Press the switch in the direction of the arrows to move the seat forward, back[...]

  • Page 107

    Using the power lumbar support The power lumbar control is located on the outboard side of the seat. Press one side of the control to adjust firmness. Press the other side of the control to adjust softness. Memory seat and mirrors This system allows automatic positioning of the driver seat and outside rearview mirrors, to two programmable positions[...]

  • Page 108

    Heated and cooled seats Heated seats W ARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury , medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater . The seat heater may cause burns even at low temperatures, especiall[...]

  • Page 109

    If the engine falls below 350 RPMs while the cooled seats are on, the feature will turn itself off and will need to be reactivated. Climate controlled seats air filter replacement (if equipped) The climate controlled seat system includes air filters that must be replaced periodically . Refer to the Scheduled maintenance information for more informa[...]

  • Page 110

    T o install a filter: • First, position the filter in it’ s housing making sure that the far forward end is all the way up in the housing. Then push in on the center of the outside edge of the filter and rotate up into the housing until it clips into position. REAR SEATS Split-folding rear seatbacks One or both rear seatbacks can be folded down[...]

  • Page 111

    Fold the seatback(s) down. W ARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or[...]

  • Page 112

    Seat-mounted cup holders and armrest storage compartment Y our vehicle may be equipped with cup holders in the rear seat armrest. T o access the cup holders, fold the armrest down. W ARNING: Use only soft cups in the cup holder . Hard objects can injure you in a collision. SAFETY RESTRAINTS Personal Safety System™ The Personal Safety System™ pr[...]

  • Page 113

    How does the Personal Safety System™ work? The Personal Safety System™ can adapt the deployment strategy of your vehicle’ s safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the Restraints Control Module (RCM). During a crash, the RCM may activate the safety [...]

  • Page 114

    to the airbag when it begins to inflate. For some occupants, this occurs because they are initially sitting very close to the airbag. For other occupants, this occurs when the occupant is not properly restrained by safety belts or child safety seats and they move forward during pre-crash braking. The most effective way to reduce the risk of unneces[...]

  • Page 115

    Front safety belt energy management retractors The front outboard safety belt energy management retractors allow webbing to be pulled out of the retractor in a gradual and controlled manner in response to the occupant’ s forward momentum. This helps reduce the risk of force-related injuries to the occupant’ s chest by limiting the load on the o[...]

  • Page 116

    W ARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision. W ARNING: All occupants of the vehicle, including the driver , should always properly wear their safety belts, even when an air bag supplemental restraint system (SRS) is provided. W ARNING: [...]

  • Page 117

    Combination lap and shoulder belts 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. 2. T o unfasten, push the release button and remove the tongue from the buckle. All restraints in the ve[...]

  • Page 118

    All safety restraints in the vehicle are combination lap and shoulder belts. All of the passenger combination lap and shoulder belts have two types of locking modes described below: V ehicle sensitive mode This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle moveme[...]

  • Page 119

    When to use the automatic locking mode In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. This mode should be used any time a child safety seat, except a booster , is installed in passenger front or [...]

  • Page 120

    Safety belt height adjustment Y our vehicle has safety belt height adjustments at the front outboard seating positions. Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder . T o adjust the shoulder belt height, pull on the center button and slide the height adjuster up or down. Release the button and pull dow[...]

  • Page 121

    Conditions of operation If... Then... The driver’ s safety belt is not buckled before the ignition switch is turned to the on position... The safety belt warning light illuminates 1-2 minutes and the warning chime sounds 4-8 seconds. The driver’ s safety belt is buckled while the indicator light is illuminated and the warning chime is sounding.[...]

  • Page 122

    The Belt-Minder 威 feature uses two different warning chimes. During the first minute of activation, the warning chime will sound once every second. The remaining warning chimes will sound twice every second while the system is activated. If... Then... The driver’ s and front passenger’ s safety belts are buckled before the ignition switch is [...]

  • Page 123

    The following are reasons most often given for not wearing safety belts (All statistics based on U.S. data): Reasons given... Consider ... “Crashes are rare events” 36700 crashes occur every day . The more we drive, the more we are exposed to “rare” events, even for good drivers. 1i n4o fu sw i l lb e seriously injured in a crash during our[...]

  • Page 124

    Reasons given... Consider ... “I have an airbag” Airbags offer greater protection when used with safety belts. Frontal airbags are not designed to inflate in rear and side crashes or rollovers. “I’d rather be thrown clear” Not a good idea. People who are ejected are 40 times more likely to DIE. Safety belts help prevent ejection, WE CAN?[...]

  • Page 125

    The driver and front passenger Belt-Minder 威 features can be deactivated/activated by performing the following procedure: Before following the procedure, make sure that: • The parking brake is set • The gearshift is in P (Park) • The ignition switch is in the off position • The driver and front passenger safety belts are unbuckled W ARNIN[...]

  • Page 126

    AIRBAG SUPPLEMENT AL RESTRAINT SYSTEM (SRS) Important supplemental restraint system precautions Airbags DO NOT inflate slowly or gently and the risk of injury from a deploying airbag is greatest close to the trim covering the airbag module. W ARNING: All occupants of the vehicle, including the driver , should always properly wear their safety belts[...]

  • Page 127

    W ARNING: Never place your arm over the airbag module as a deploying airbag can result in serious arm fractures or other injuries. Steps you can take to properly position yourself away from the airbag: • Move your seat to the rear as far as you can while still reaching the pedals comfortably . • Recline the seat slightly (one or two degrees) fr[...]

  • Page 128

    Children and airbags Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a collision. W ARNING: Airbags can kill or injure a child in a child [...]

  • Page 129

    The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (e.g., baking soda) that result from the combustion process that inflates the airbag. Small amo[...]

  • Page 130

    • a readiness light and tone • and the electrical wiring which connects the components • Side curtain airbag system. Refer to Side curtain airbag system later in this chapter . • Front passenger sensing system. Refer to Front passenger sensing system later in this chapter . • “Passenger airbag off” or “pass airbag off” indicator l[...]

  • Page 131

    The front passenger sensing system will turn off the passenger seat side airbag if: • the seat is empty and safety belt is unbuckled. • a child or a small person occupies the front passenger seat and the child or small person is unbuckled. The front passenger sensing system uses a ⬙ passenger airbag off ⬙ or ⬙ pass airbag off ⬙ indicato[...]

  • Page 132

    • Have the person sit upright in the seat, centered on the seat cushion, with the person’ s legs comfortably extended. • Restart the vehicle and have the person remain in this position for about two minutes. This will allow the system to detect that person and enable the passenger’ s frontal airbag. • If the indicator lamp remains lit eve[...]

  • Page 133

    Objects Pass Airbag Off Indicator Lamp Passenger Airbag Small (i.e. three-ring binder , small purse, bottled water) Unlit Disabled Medium (i.e. heavy briefcase, fully packed luggage) Lit Disabled Empty seat, or small to medium object with safety belt buckled Lit Disabled If you think that the status of the passenger airbag off indicator lamp is inc[...]

  • Page 134

    In case there is a problem with the front passenger sensing system, the airbag readiness light in the instrument cluster will stay lit. If the airbag readiness light is lit, do the following: The driver and/or adult passengers should check for any objects that may be lodged underneath the front passenger seat or cargo interfering with the seat. If [...]

  • Page 135

    A difficulty with the system is indicated by one or more of the following: • The readiness light (same light for front and side airbag system) will either flash or stay lit. • The readiness light will not illuminate immediately after ignition is turned on. • A series of five beeps will be heard. The tone pattern will repeat periodically until[...]

  • Page 136

    How does the side airbag system work? The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag T echnical W orking Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side air[...]

  • Page 137

    W ARNING: Several air bag system components get hot after inflation. Do not touch them after inflation. W ARNING: If the side airbag has deployed, the airbag will not function again. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer . If the airbag is not replaced, the unrepaired area will increase t[...]

  • Page 138

    Side curtain airbag system W ARNING: Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying side air curtain. Failure to follow these instructions may increase the risk of personal injury in the event of a collision. W ARNING: Do not place objects or mount equipment on or near th[...]

  • Page 139

    How does the side air curtain system work? The design and development of the side air curtain system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag T echnical W orking Group. These recommended testing procedures help reduce the risk of injuries related to the deployment o[...]

  • Page 140

    passenger seat or an unbuckled child or small person in the passenger seat. The air curtain was designed to inflate between the side window area and occupant to further enhance the head protection provided to occupants in side impact collisions. The seat-mounted side airbag was designed to inflate between the door panel and occupant to further enha[...]

  • Page 141

    Any difficulty with the system is indicated by one or more of the following: • The readiness light (same light as used for front airbag system) will either flash or stay lit. • The readiness light will not illuminate immediately after ignition is turned to the on position. • A series of five beeps will be heard. The tone pattern will repeat p[...]

  • Page 142

    Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommended restraint type Infants or toddlers Children weighing 40 lb (18 kg) or less (generally age four or younger) Use a child safety seat (sometimes called an infant carrier , convertible seat, or toddler seat). Small children Children who have outgrown or no[...]

  • Page 143

    Recommendations for attaching child safety restraints for children Restraint T ype Child W eight Use any attachment method as indicated below by “X” LA TCH (lower anchors and top tether anchor) LA TCH (lower anchors only) Safety belt and top tether anchor Safety belt and LA TCH (lower anchors and top tether anchor) Safety belt only Rear facing [...]

  • Page 144

    W ARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’ s size, height, weight, or age. Follow the child restraint manufacturer’ s instructions and warnings provided for installation and use in conjunction with the ins[...]

  • Page 145

    T ransporting children Always make sure your child is secured properly in a device that is appropriate for their age, height and weight. All children are shaped differently . The child height, age and weight thresholds provided are recommendations or the minimum requirements of law . The National Highway T raffic Safety Administration (NHTSA) provi[...]

  • Page 146

    When installing a child safety seat: • Review and follow the information presented in the Airbag supplemental restraint system (SRS) section in this chapter . • Carefully follow all of the manufacturer’ s instructions included with the safety seat you put in your vehicle. If you do not install and use the safety seat properly , the child may [...]

  • Page 147

    Perform the following steps when installing the child seat with combination lap/shoulder belts: Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2. Pull down on the shoulder b[...]

  • Page 148

    4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it. 5. T o put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull[...]

  • Page 149

    9. Attach the tether strap (if the child seat is equipped). Refer to Attaching child safety seats with tether straps later in this chapter . 10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. T o check this, grab the seat at the belt path and attempt to move it side to [...]

  • Page 150

    Y our vehicle has LA TCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. The LA TCH anchors are located at the rear section of the rear seat between the cushion and seat back, below the locator symbols on the seat back. Follow the child seat manufacturer’ s instructions to properly install a c[...]

  • Page 151

    W ARNING: The standardized spacing for LA TCH lower anchors is 280 mm (11 inches) center to center . Do not use LA TCH lower anchors for the center seating position unless the child seat manufacturer’ s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle. If you install a child seat with rigid LA TC[...]

  • Page 152

    The tether strap anchors in your vehicle are in the following positions (shown from top view): Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor . Once the child safety seat has been installed, using either the safety belt, the lo[...]

  • Page 153

    4. Clip the tether strap to the anchor as shown. If the tether strap is clipped incorrectly , the child safety seat may not be retained properly in the event of a collision. 5. T ighten the child safety seat tether strap according to the manufacturer’ s instructions. If the safety seat is not anchored properly , the risk of a child being injured [...]

  • Page 154

    When children should use booster seats Children need to use booster seats from the time they outgrow the toddler seat until they are big enough for the vehicle seat and lap/shoulder belt to fit properly . Generally this is when they reach a height of at least 4 feet 9 inches (1.45 meters) tall (around age eight to age twelve and between 40 lb (18 k[...]

  • Page 155

    T ypes of booster seats There are generally two types of belt-positioning booster seats: backless and high back. Always use booster seats in conjunction with the vehicle lap/shoulder belt. • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head [...]

  • Page 156

    Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder . The drawings below compare the ideal fit (center) to a shoulder belt uncomfortably close to [...]

  • Page 157

    Move a child to a different seating location if the shoulder belt does not stay positioned on the shoulder during use. Follow all instructions provided by the manufacturer of the booster seat. W ARNING: Never place, or allow a child to place, the shoulder belt under a child’ s arm or behind the back because it reduces the protection for the upper[...]

  • Page 158

    INFORMA TION ABOUT UNIFORM TIRE QUALITY GRADING T ire Quality Grades apply to new pneumatic passenger car tires. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: • T readwear 200 T raction AA T emperature A These T ire Quality Grades are determined by standards th[...]

  • Page 159

    W ARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. T emperature A B C The temperature grades are A (the highest), B and C, representing the tire’ s resistance to the generation of heat and its ability to [...]

  • Page 160

    Increasing the inflation pressure beyond this pressure will not increase the tire’ s load carrying capability . • kPa: Kilopascal, a metric unit of air pressure. • PSI: Pounds per square inch, a standard unit of air pressure. • Cold inflation pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an [...]

  • Page 161

    W ARNING: Under -inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or ⬙ blowout ⬙ , with unexpected loss of vehicle control and increased risk of injury . Under -inflation increases sidewall flexing and rolling resistance, resulting in heat buildup and internal damage to the tire. It al[...]

  • Page 162

    Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, then firmly press the tire gauge onto the valve [...]

  • Page 163

    Improper or inadequate vehicle maintenance can cause tires to wear abnormally . Inspect all your tires, including the spare, frequently , and replace them if one or more of the following conditions exist: Tire wear When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and hydropla[...]

  • Page 164

    U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT T ire Identification Number for safety standard certification[...]

  • Page 165

    W ARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below . If the beads do not seat at the maximum pressure indicated, re-lubricate and try again. When inflating the tire for mounting pressures up to 20 psi (1.3[...]

  • Page 166

    • Do not run over curbs or hit the tire against a curb when parking W ARNING: If your vehicle is stuck in snow , mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds. W ARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires[...]

  • Page 167

    • Front Wheel Drive (FWD)/All Wheel Drive (A WD) vehicles (front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation. Note: Y o[...]

  • Page 168

    Information on “P” type tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below . (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) 1. P: Indicates a tire, designated by the T ire and Rim Association (T&RA), that[...]

  • Page 169

    Note: Y ou may not find this information on all tires because it is not required by federal law . Letter rating Speed rating - mph (km/h) M 81 mph (130 km/h) N 87 mph (140 km/h) Q 99 mph (159 km/h) R 106 mph (171 km/h) S 112 mph (180 km/h) T 118 mph (190 km/h) U 124 mph (200 km/h) H 130 mph (210 km/h) V 149 mph (240 km/h) W 168 mph (270 km/h) Y 186[...]

  • Page 170

    12. T readwear , T raction and T emperature Grades • T readwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (1 1 ⁄ 2 ) times as well on the government course as a tire grad[...]

  • Page 171

    Additional information contained on the tire sidewall for “L T” type tires “L T” type tires have some additional information beyond those of “P” type tires; these differences are described below . Note: T ire Quality Grades do not apply to this type of tire. 1. LT: Indicates a tire, designated by the T ire and Rim Association (T&RA)[...]

  • Page 172

    Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example. T ire Quality Grades do not apply to this type of tire. 1. T: Ind[...]

  • Page 173

    TIRE PRESSURE MONITORING SYSTEM (TPMS) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard[...]

  • Page 174

    The T ire Pressure Monitoring System complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. W ARNING: The[...]

  • Page 175

    Understanding your Tire Pressure Monitoring System (TPMS) The T ire Pressure Monitoring System measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The Low T ire Pressure W arning Lamp will turn ON if the tire pressure is significantly low . Once the light is illuminated, your tires are under inflated and [...]

  • Page 176

    When you believe your system is not operating properly The main function of the T ire Pressure Monitoring System is to warn you when your tires need air . It can also warn you in the event the system is no longer capable of functioning as intended. Please refer to the following chart for information concerning your T ire Pressure Monitoring System:[...]

  • Page 177

    Low T ire Pressure W arning Light Possible cause Customer Action Required Flashing W arning Light Spare tire in use Y our temporary spare tire is in use. Repair the damaged road wheel and re-mount it on the vehicle to restore system functionality . For a description of how the system functions under these conditions, refer to When your temporary sp[...]

  • Page 178

    any tire is under -inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. SNOW TIRES AND CHAINS The original equipment tires on your vehicle have an all-weather tread design to provide traction, handling, and braking performance in year -round d[...]

  • Page 179

    Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the T ire Label on the B-Pillar or the edge of the driver’ s door (vehicles exported outside the US and Canada may not have a T ire Label). Look for “THE COMBINED WEIGHT OF OCCUP ANTS AND CARGO SHOULD NEV[...]

  • Page 180

    Example only: Cargo W eight – includes all weight added to the Base Curb W eight, including cargo and optional equipment. GA W (Gross Axle W eight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. 2009 MKZ (378) Owners Guide USA (fus) Tires, Wheels and Loading 180[...]

  • Page 181

    GA WR (Gross Axle W eight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’ s door . The total load on each axle must never exceed its GA WR. GVW (Gross V ehicle W eight) – is th[...]

  • Page 182

    W ARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’ s GVWR and GA WR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GA WR limitations. W ARNING: Exceeding any vehicle weight rating limitation could result in [...]

  • Page 183

    • A final example for your vehicle with 1400 lb. (635 kg) of cargo and luggage capacity . Y ou and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years. Measuring the inside of the vehicle with the rear seat folded down, you have room for 12-100 lb. (45[...]

  • Page 184

    Front Wheel Drive (FWD) vehicles: Do not tow the vehicle with the front drive wheels on the ground or transmission damage may occur . It is recommended to tow your vehicle with the front drive wheels on a dolly or with all four (4) wheels off the ground on a car -hauling trailer . In case of roadside emergency with a disabled vehicle, please refer [...]

  • Page 185

    STARTING Positions of the ignition 1. Off— locks the gearshift lever and allows key removal. This position also shuts the engine and all electrical accessories off. 2. Accessory— allows the electrical accessories such as the radio to operate while the engine is not running. 3. On— all electrical circuits operational. W arning lights illuminat[...]

  • Page 186

    W ARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. W ARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately [...]

  • Page 187

    • Make sure the gearshift is in P (Park). 3. T urn the key to 3 (on) without turning the key to 4 (start). Some warning lights will briefly illuminate. See W arning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights. Starting the engine 1. T urn the key to 3 (on) without turning the key to 4 (sta[...]

  • Page 188

    2. T urn the key to 4 (start), then release the key as soon as the engine begins cranking. Y our vehicle has a computer assisted cranking system that assists in starting the engine. After releasing the key from the 4 (start) position, the engine may continue cranking for up to 10 seconds or until the vehicle starts. 3. After idling for a few second[...]

  • Page 189

    W ARNING: T o reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. Prior to using the engine block heater , follow these recommendations for proper and safe operation: • For your safety , use an outdoor extension cord that is product certified by Underwriter’ s Laborat[...]

  • Page 190

    How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. T o clean them, use a dry cloth. Depending on the type of factory installed equipment, your engine block heater system may consume anywhere between 400 watts or 1000 watts of energy per hour . Y our factory installed block heater system does not have [...]

  • Page 191

    ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled and the ABS light is on, normal braking is still effective. If your BRAKE warning [...]

  • Page 192

    W ARNING: Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park). W ARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly . See your authorized dealer as soon as possible. ADVANCET RAC 姞 STABILITY ENHANCEMENT SYSTEM (IF EQ[...]

  • Page 193

    W ARNING: If a failure has been detected within the AdvanceT rac 威 system, the ⬙ sliding car ⬙ icon will illuminate steadily . V erify that the AdvanceT rac 威 system is not manually disabled (push the AdvanceT rac 威 “Off “ button located on the center of the instrument panel). If the ⬙ sliding car ⬙ icon still illuminates steadily[...]

  • Page 194

    When an event occurs that activates AdvanceT rac 威 you may experience the following: • A slight deceleration of the vehicle • The “sliding car” indicator light will flash. • A vibration in the pedal when your foot is on the brake pedal • If the driving condition is severe and your foot is not on the brake, the brake pedal may move as [...]

  • Page 195

    Electronic Stability Control (ESC) Electronic Stability Control (ESC) may enhance your vehicle’ s directional stability during adverse maneuvers, for example when cornering severely or avoiding objects in the roadway . ESC operates by applying brakes to one or more of the wheels individually and, if necessary , reducing engine power if the system[...]

  • Page 196

    AdvanceT rac 威 Features Button functions “Sliding car” icon ESC T raction Control Default at start-up Illuminated during bulb check Enabled Enabled Button pressed momentarily Illuminated solid Enabled Disabled Button pressed again after deactivation Not illuminated Enabled Enabled T RACTION CONTROL™ (IF EQUIPPED) The T raction Control™ sy[...]

  • Page 197

    The T raction Control™ switch is located on the instrument panel. The T raction Control™ system will automatically turn on every time the ignition is turned off and on. The T raction Control™ system should normally be left on. If you should become stuck in snow or ice or on a very slippery road surface, try switching the T raction Control™ [...]

  • Page 198

    If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper steering alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull. AUTOMATIC TRANSMISSION OPERATION Brake-shift inter[...]

  • Page 199

    W ARNING: Do not drive your vehicle until you verify that the brakelamps are working. W ARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). T urn the ignition to the off position and remove the key whenever you leave your vehicle. W ARNING: If the parking brake is fully released, but the brake warning lamp[...]

  • Page 200

    T o put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park) W ARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). T urn the ignition to the off position and remove the key whenever you leave your vehicle. R (Reverse) W ith the gearshift lever[...]

  • Page 201

    • O/D OFF lamp in the instrument cluster is illuminated. • T o return to O/D (overdrive mode), press the transmission control switch. The O/D OFF lamp in the instrument cluster will not be illuminated. • O/D (overdrive) is automatically returned each time the key is turned off. L (Low) This position: • Provides increased engine braking duri[...]

  • Page 202

    W ARNING: T o help avoid personal injury , always use caution when in R (Reverse) and when using the RSS. W ARNING: This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not dete[...]

  • Page 203

    the driver to disable the system only when the ignition is on and the gear selector is in R (Reverse). Refer to Message center in the Driver Controls chapter for more information. Keep the RSS sensors (located on the rear bumper/fascia) free from snow , ice and large accumulations of dirt (do not clean the sensors with sharp objects). If the sensor[...]

  • Page 204

    Under severe operating conditions, the A/C may cycle on and off to protect overheating of the engine. Basic operating principles • Drive slower in strong crosswinds which can affect the normal steering characteristics of your vehicle. • Be extremely careful when driving on pavement made slippery by loose sand, water , gravel, snow or ice. If yo[...]

  • Page 205

    W ARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly . See your authorized dealer . W ARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander . Emergency maneuvers • In an unavoidable emergency situation wher[...]

  • Page 206

    Under severe operating conditions, the A/C may cycle on and off to protect overheating of the engine. A void excessive speed because vehicle momentum can work against you and cause the vehicle to become stuck to the point that assistance may be required from another vehicle. Remember , you may be able to back out the way you came if you proceed wit[...]

  • Page 207

    “T read Lightly” is an educational program designed to increase public awareness of land-use regulations and responsibilities in our nations wilderness areas. Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treadin[...]

  • Page 208

    Driving on snow and ice Note: Excessive tire slippage can cause transmission damage. A WD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control. A void sudden applica[...]

  • Page 209

    DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks). When driving through water , traction or brake capability may be limited. Also, wate[...]

  • Page 210

    ROADSIDE ASSISTANCE Getting roadside assistance T o fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New V ehicle Limited W arranty . The service is available: • 24–hours, seven days a week • for the coverage period listed on the Roadsi[...]

  • Page 211

    Canadian customers refer to your Customer Information Guide for information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits In Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic W arr[...]

  • Page 212

    FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated. The fuel pump shut-off switch is located in the front passenger footwell area in the right upper corner . T [...]

  • Page 213

    Standard fuse amperage rating and color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey — — — 3A Violet Violet — — — 4A Pink Pink — — — 5A T an T an — — — 7.5A Brown Brown — — — 10A Red Red — — — 15A Blue Blue — — — 20A Y ellow Y ellow Y ellow Blu[...]

  • Page 214

    The fuses are coded as follows. Fuse/Relay Location Fuse Amp Rating Protected Circuits 1 10A Backup lamps, Electrochromatic mirror 2 20A Horns 3 15A Battery saver: Interior lamps, Puddle lamps, T runk lamp, Glove box lamp, Rear power windows 4 15A Parklamps, License plate lamps 5 — Not used 6 — Not used 7 — Not used 8 30A Rear window defroste[...]

  • Page 215

    Fuse/Relay Location Fuse Amp Rating Protected Circuits 13 7.5A Cluster , Analog clock, Climate control head units 14 15A W asher pump 15 20A Cigar lighter 16 15A Door lock actuator , Decklid lock solenoid 17 20A Not used (Spare) 18 20A Radio head units, OBDII connector 19 7.5A Not used (Spare) 20 7.5A Power mirrors, Satellite radio module, All whee[...]

  • Page 216

    W ARNING: T o reduce risk of electrical shock, always replace the cover to the Power Distribution Box before reconnecting the battery or refilling fluid reservoirs. If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter . The high-current fuses are coded as follows. Fuse/Rela[...]

  • Page 217

    Fuse/Relay Location Fuse Amp Rating Protected Circuits 9 20A** W ipers 10 30A** ABS V alves 11 30A** Passenger heated/cooled seat 12 30A** Driver heated/cooled seat 13 10A* SYNC 14 15A* Ignition switch 15 10A* Memory module logic 16 15A* T ransmission 17 10A* Alternator sense 18 — Not used 19 40A** Logic feed to SJB (solid state devices) 20 20A**[...]

  • Page 218

    Fuse/Relay Location Fuse Amp Rating Protected Circuits 37 1A* One T ouch Integrated Start (OTIS) diode 38 — Not used 39 — Not used 40 — Not used 41 Relay Fog lamp relay 42 Relay W iper park relay 43 Relay A/C clutch relay 44 — Not used 45 — Not used 46 15A* Injectors 47 15A* PCM class B 48 15A* Coil on plug 49 15A* PCM class C 50 Full ISO[...]

  • Page 219

    Have a flat serviced by an authorized dealer in order to prevent damage to the TPMS sensors, refer to T ire pressure monitoring system (TPMS) in the T ires, Wheels and Loading chapter . Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the TPMS sensor for [...]

  • Page 220

    When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the Safety Compliance Label • T ow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare tire • Use more than one dissimilar spare tire at a time • [...]

  • Page 221

    When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • T owing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible. Stopping and securing t[...]

  • Page 222

    Tire change procedure W ARNING: T o help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed. W ARNING: If the vehicle slips off the jack, you or someone else could be seriously in[...]

  • Page 223

    3. Put the jack in the jack locator next to the tire you are changing. T urn the jack handle clockwise until the wheel is completely off the ground. Note : T o avoid structural damage to the vehicle, ensure that the jack is centered between the two markings (1) on the bottom of the rocker flange. W ARNING: T o lessen the risk of personal injury , d[...]

  • Page 224

    7. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 8. Unblock the wheels. Stowing the wheel and jack 1. Fully collapse the jack and place it back in the storage area in the trunk. 2. Replace the jack retention bolt to s[...]

  • Page 225

    W ARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the[...]

  • Page 226

    Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy . As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning proce[...]

  • Page 227

    2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery . 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery . + – + – + – + – 2009 MKZ (378) Owners Guide USA (fus) Roadside Emergencies 227[...]

  • Page 228

    4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’ s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points. W ARNING: Do not connect the end of the second cable to the negative (-) terminal [...]

  • Page 229

    Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery . 2. Remove the jumper cable on the negative (-) connection of the booster vehicle’ s batter[...]

  • Page 230

    3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’ s battery . 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’ s battery . After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle c[...]

  • Page 231

    WRECKER TOWING If you need to have your vehicle towed, contact a professional towing service or , if you are a member of a roadside assistance program, your roadside assistance service provider . It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a sl[...]

  • Page 232

    Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer , or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: • V ehicle is facing forward so that it is be[...]

  • Page 233

    GETTING THE SERVICES YOU NEED W arranty repairs to your vehicle must be performed by an authorized Ford, Lincoln, or Mercury dealer . While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certai[...]

  • Page 234

    In Canada: Mailing Address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P .O. Box 2000 Oakville, Ontario L6J 5E4 T elephone 1-800-565-3673 (FORD) Online www .ford.ca Mailing Address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P .O. Box 2000 Oakville, Ontario L6J 5E4 T elephone 1-800-[...]

  • Page 235

    In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss W arranty Act, or to the extent allowed by state law , before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights[...]

  • Page 236

    THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Y our satisfaction is important to Ford Motor Company and to your dealer . If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program. The BBB A[...]

  • Page 237

    UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory , Ford of Canada participates in an impartial third part[...]

  • Page 238

    If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your authorized dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www .ford-esp.com. GETTING ASSIST A[...]

  • Page 239

    ORDERING ADDITIONAL OWNER’S LITERA TURE T o order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORA TED P .O. Box 07150 Detroit, Michigan 48207 Or call: For a free publication catalog, order toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: w[...]

  • Page 240

    T o contact NHTSA, you may call the V ehicle Safety Hotline toll-free at 1–888–327–4236 (TTY : 1–800–424–9153); go to http://www.safercar .gov; or write to: Administrator 1200 New Jersey A venue, Southeast W ashington, D.C. 20590 Y ou can also obtain other information about motor vehicle safety from http://www.safercar .gov. REPORTING S[...]

  • Page 241

    W ASHING THE EXTERIOR W ash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail W ash (ZC-3-A), which is available from your authorized dealer . • Never use strong household detergents or soap, such as dish washing or laundry liquid. These products can discolor and spot painted surfaces. • Neve[...]

  • Page 242

    W AXING • W ash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium Liquid W ax (ZC-53-A), which is available from your authorized dealer , or an equivalent quality product. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof rack[...]

  • Page 243

    ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • T ake care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the engine bl[...]

  • Page 244

    PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer . • For routine cleaning, use Motorcraft Detail W ash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug and T ar Remover (ZC-42). • For plastic headlamp lenses, use Motorcraft Ultra [...]

  • Page 245

    INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS Clean the instrument panel, interior trim areas and cluster lens with a clean and damp white cotton cloth, then with a clean and dry white cotton cloth; you may also use Motorcraft Dash & Vinyl Cleaner (ZC-38-A) on the instrument panel and interior trim areas. • A void cleaners or polishes that [...]

  • Page 246

    • If a ring forms on the fabric after spot cleaning, clean the entire area immediately (but do not oversaturate) or the ring will set. • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials. W ARNING: Do not use cleaning solvents, bleach [...]

  • Page 247

    FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Y our Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Eac[...]

  • Page 248

    SERVICE RECOMMENDATIONS T o help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy . If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your W arranty Guide/Customer Information Guide to find out which parts and servi[...]

  • Page 249

    OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood and support it with the prop rod. 2009 MKZ (378) Owners Guide USA (fus)[...]

  • Page 250

    IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 1. Power steering fluid reservoir 2. T ransmission fluid dipstick 3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Engine oil dipstick 8. Engine oil filler cap 9. W indshield washer fluid reservoir 10. Engine coolant reservoir 2009 MKZ (378) Owners Guide USA (fu[...]

  • Page 251

    WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low . In very cold weather , do not fill the reservoir completely . Only use a washer fluid that meets Ford specification WSB-M8B16-A2. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streak[...]

  • Page 252

    CHANGING THE WIPER BLADES 1. Pull the wiper arm away from the vehicle. T urn the blade at an angle from the wiper arm. Push the lock pin manually to release the blade and pull the wiper blade down toward the windshield to remove it from the arm. 2. Attach the new wiper to the wiper arm and press it into place until a click is heard. Replace wiper b[...]

  • Page 253

    6. W ipe the dipstick clean. Insert the dipstick fully , then remove it again. • If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range. 2009 MKZ (378) Owners Guide USA (fus) Maintenance and Specifica[...]

  • Page 254

    • If required, add engine oil to the engine. Refer to Adding engine oil in this chapter . • Do not overfill the engine with oil. Oil levels above this mark may cause engine damage. If the engine is overfilled, some oil must be removed from the engine by an authorized dealer . 7. Put the dipstick back in and ensure it is fully seated. Adding eng[...]

  • Page 255

    Engine oil and filter recommendations Look for this certification trademark. Use SAE 5W -20 engine oil Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the Internatio[...]

  • Page 256

    BATTERY Y our vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer , trouble-free operation, keep the top of the battery clean and dry . Als[...]

  • Page 257

    W ARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. A void contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medi[...]

  • Page 258

    • Always dispose of automotive batteries in a responsible manner . Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. ENGINE COOLANT Checking engine coolant The concentration and level of engine coolant should be checked at the intervals listed in[...]

  • Page 259

    When the engine is cold, check the level of the engine coolant in the reservoir . • The engine coolant should be at the “FULL COLD” level or within the “COLD FILL RANGE” as listed on the engine coolant reservoir (depending upon application). • Refer to scheduled maintenance information for service interval schedules. • Be sure to read[...]

  • Page 260

    • Add Motorcraft Premium Gold Engine Coolant or equivalent meeting Ford specification WSS-M97B51-A1. Refer to Maintenance product specifications and capacities in this chapter . Note: Use of Motorcraft Cooling System Stop Leak Pellets or an equivalent product meeting Ford specification WSS-M99B37-B6, may darken the color of Motorcraft Premium Gol[...]

  • Page 261

    3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use the cloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture (see above), to within the “COLD FILL RANGE” or the “FULL COLD” level on the reservoir . 6. Reinstall the c[...]

  • Page 262

    Severe climates If you drive in extremely cold climates (less than –34°F [–36°C]): • It may be necessary to increase the coolant concentration above 50%. • NEVER increase the coolant concentration above 60%. • Increased engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant an[...]

  • Page 263

    If the engine reaches a preset over -temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continu[...]

  • Page 264

    WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions W ARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. W ARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before co[...]

  • Page 265

    • A void getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury . • Fuels can also be harmful if absorbed through the skin. If fuel is splashed on the skin and/or clothi[...]

  • Page 266

    Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • DO NOT fill a fuel container while it is in the vehicle (including the cargo area). • Keep the fuel pump nozzle in contact with the fuel container while filling. • DO NOT use a devic[...]

  • Page 267

    W ARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others. W ARNING: If you do not use the proper fuel filler cap, excessive vacuum in the fuel tank may damage the [...]

  • Page 268

    Do not add aftermarket fuel additive products to your fuel tank. It should not be necessary to add any aftermarket products to your fuel tank if you continue to use high quality fuel of the recommended octane rating. These products have not been approved for your engine and could cause damage to the fuel system. Repairs to correct the effects of us[...]

  • Page 269

    ESSENTIALS OF GOOD FUEL ECONOMY Measuring techniques Y our best source of information about actual fuel economy is you, the driver . Y ou must gather information as accurately and consistently as possible. Fuel expense, frequency of fill-ups or fuel gauge readings are NOT accurate as a measure of fuel economy . W e do not recommend taking fuel econ[...]

  • Page 270

    Calculating fuel economy 1. Fill the fuel tank completely and record the initial odometer reading (in miles or kilometers). 2. Each time you fill the tank, record the amount of fuel added (in gallons or liters). 3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading. 4. Subtract your initial odomet[...]

  • Page 271

    • Y ou may want to turn off the speed control in hilly terrain if unnecessary shifting between the top gears occurs. Unnecessary shifting of this type could result in reduced fuel economy . • W arming up a vehicle on cold mornings is not required and may reduce fuel economy . • Resting your foot on the brake pedal while driving may reduce fue[...]

  • Page 272

    EP A fuel economy estimates Every new vehicle should have a window sticker containing EP A fuel economy estimates. Contact your authorized dealer if the window sticker is not supplied with your vehicle. The EP A fuel economy estimates should be your guide for the fuel economy comparisons with other vehicles. Y our fuel economy may vary depending up[...]

  • Page 273

    W ARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. Do not make any unauthorized changes to your vehicle or engine. By law , vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentional[...]

  • Page 274

    If the Service engine soon indicator remains on, have your vehicle serviced at the first available opportunity . Although some malfunctions detected by the OBD-II may not have symptoms that are apparent, continued driving with the Service engine soon indicator on can result in increased emissions, lower fuel economy , reduced engine and transmissio[...]

  • Page 275

    POWER STEERING FLUID Refer to the scheduled maintenance information for the service interval schedules. 1. Start the engine and let it run until it reaches normal operating temperature (the engine coolant temperature gauge indicator will be near the center of the normal area between H and C). 2. While the engine idles, turn the steering wheel left [...]

  • Page 276

    T RANSMISSION FLUID Checking 6–speed automatic transmission fluid Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Y our transmission does not consume fluid. However , the fluid level should be checked if the transmission is not working properly , i.e., if the transmission slips or shifts slowl[...]

  • Page 277

    Checking automatic transmission fluid at cool temperature (59°F-77°F [15°C-25°C]) If a fluid check is necessary at a low fluid temperature (59°F-77°F [15°C-25°C]), perform the check using the cold range on the dipstick. However , the fluid must be re-checked at the proper fluid temperature. Low fluid level Do not drive the vehicle if the fl[...]

  • Page 278

    If an overfill occurs, excess fluid should be removed by an authorized dealer . An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in[...]

  • Page 279

    6. Replace the air filter housing cover and secure the clamps. Be sure that the air cleaner cover tabs are engaged into the slots of the air cleaner housing. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not [...]

  • Page 280

    MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIES Item Capacity Ford part name Ford part number / Ford specification Brake fluid Between MIN and MAX on reservoir Motorcraft High Performance DOT 3 Motor V ehicle Brake Fluid PM-1-C / WSS-M6C62-A or WSS-M6C65-A1 Door weatherstrips — Silicone Spray Lubricant XL-6 / ESR-M13P4-A Door latch, hood latch,[...]

  • Page 281

    Item Capacity Ford part name Ford part number / Ford specification Automatic transmission fluid 7.4 quarts (7.0L) 3 Motorcraft Premium Automatic T ransmission Fluid XT -8-QA W / WSS-M2C924-A Rear Differential (A WD) fluid 2.4 pints (1.15L) Motorcraft SAE 80W -90 Premium Rear Axle Lubricant XY -80W90-QL / WSP-M2C197-A Power T ransfer Unit (PTU) flui[...]

  • Page 282

    ENGINE DATA Engine 3.5L-DOHC V6 engine Displacement 3.5L Required fuel 87 octane Firing order 1–4–2–5–3–6 Spark plug gap 0.052–0.056 inch (1.32–1.42 mm) Ignition system Coil on plug Compression ratio 10.3:1 Engine drivebelt routing 1. Short drivebelt is on first pulley groove closest to engine. 2. Long drivebelt is on second pulley gr[...]

  • Page 283

    IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway T raffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structur[...]

  • Page 284

    The V ehicle Identification Number (VIN) contains the following information: 1. W orld manufacturer identifier 2. Brake system / Gross V ehicle W eight Rating (GVWR) / Restraint System 3. V ehicle line, series, body type 4. Engine type 5. Check digit 6. Model year 7. Assembly plant 8. Production sequence number T RANSMISSION CODE DESIGNATIONS Y ou [...]

  • Page 285

    GENUINE LINCOLN ACCESSORIES FOR YOUR VEHICLE A wide selection of Genuine Lincoln Accessories are available for your vehicle through your local Lincoln or Ford of Canada dealer . These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of[...]

  • Page 286

    Peace of mind Remote start V ehicle security systems Wheel locks For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear [...]

  • Page 287

    A Accessory delay .......................... 58 AdvanceT rac .............................. 192 Air cleaner filter ............... 278–279 Air conditioning ....................31, 33 Airbag supplemental restraint system ........................126, 135, 138 and child safety seats ............ 128 description .............. 126, 135, 138 disposal [...]

  • Page 288

    waxing ..................................... 242 wheels ...................................... 242 wiper blades ............................ 244 Climate control (see Air conditioning or Heating) ......31, 33 Clock ............................................ 55 Compass, electronic set zone adjustment ................. 73 Console overhead ..........[...]

  • Page 289

    Fluid capacities ......................... 280 Foglamps ..................................... 38 Four -Wheel Drive vehicles driving off road ....................... 203 Fuel ............................................ 264 calculating fuel economy ............................ 72, 269 cap ........................................... 266 capacity ....[...]

  • Page 290

    Keys .......................................80, 98 positions of the ignition ......... 185 L Lamps autolamp system ....................... 37 bulb replacement specifications chart .................. 42 daytime running light ...............38 fog lamps ................................... 38 headlamps ................................. 37 headlamps, f[...]

  • Page 291

    Relays ........................................ 212 Remote entry system ........... 88–89 illuminated entry ................ 93–94 locking/unlocking doors ..... 89–90 opening the trunk ..................... 90 opening the windows ...............90 panic alarm ............................... 90 replacement/additional transmitters .............[...]

  • Page 292

    tire grades ............................... 159 treadwear ........................ 158, 163 T owing ....................................... 183 recreational towing ................. 183 trailer towing .......................... 183 wrecker .................................... 231 T raction control ........................196 T ransmission .........[...]