LG Electronics WM2011HW manual

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Table of contents for the manual

  • Page 1

    100 W ASHING MACHINE SER VICE MANUAL READ THIS MANUAL CAREFULL Y TO DIAGNOSE PROBLEMS CORRECTL Y BEFORE SERVICING THE UNIT . MODEL : WM241 1HW / WM201 1 HS WM201 1HW / WM181 1CW WM2432HW / WM2032 HS WM2032HW / WM1832CW CAUTION Website:http://www .LGEservice.com E-mail:http://www .LGEservice.com/techsup.html[...]

  • Page 2

    CONTENTS 1. SPECIFICA TIONS .........................................................................................................................3 2. FEA TURES & TECHNICAL EXPLANA TION ................................................................................ 4 3. P AR TS IDENTIFICA TION ...............................................[...]

  • Page 3

    3 1. SPECIFICA TIONS ITEM WM241 1HW WM201 1HS / WM201 1HW WM181 1CW WM2432HW WM2032HS / WM2032HW WM1832CW POWER SUPPL Y 120V ~ 60Hz PRODUCT WEIGHT 190 lbs. (86 kg) W ASHING 280W 235W DRAIN MOTOR 80W W ASH HEA TER 1000W - W ASH 42 rpm SPIN 0-1200 rpm 0-1000 rpm 0-900 rpm CYCLES 9 7 5 W ASH / RINSE TEMPERA TURES 6 5 4 SPIN SPEEDS 6 5 5 OPTIONS Prewas[...]

  • Page 4

    4 2. FEA TURES & TECHNICAL EXPLANA TION 2-1.FEA TURES Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley . Tilted Drum and Extra Lar ge Door Opening The tilted drum and extra large door opening make it possible to load and unload easily . W ater Cir culation (WM241 1HW , WM201 1HS, WM201 1HW , W[...]

  • Page 5

    5 2-2.FUZZY LOGIC W ASHING TIME OPTIMIZA TION T o get the best washing performance, optimal time is determined by the water temperature, the selected washing temperature, and the size of the load. 2-3.W A TER LEVEL CONTROL This model incorporates a pressure sensor which can sense the water level in the tub. The water supply is stopped when the wate[...]

  • Page 6

    6 3. P AR TS IDENTIFICA TION ACCESSORIES • If the supply cord is damaged, it must be replaced by the manufacturer or its authorized service technician in order to avoid a hazard.[...]

  • Page 7

    7 Before servicing, ask the customer what the trouble is. Check the setup (power supply is 120V AC, remove the transit bolts....). Check with the troubleshooting guide. Plan your service method by referring to the disassembly instructions. Service the unit. After servicing, operate the appliance to see whether it functions correctly . ST ANDARD INS[...]

  • Page 8

    8 HOW TO CONNECT THE INLET HOSE V erify that the rubber washer is inside of the valve connector . Connect the inlet hose firmly to prevent leaks. CONNECT THE DRAIN HOSE CONNECT POWER PLUG The end of the drain hose should be placed less than 96 ” from the floor . Connect the power plug to the wall outlet. Avoid connecting several electric devices,[...]

  • Page 9

    9 TEST OPERA TION Connect the power plug to the outlet. Connect the inlet hose. Press the POWER button twice to restart. Press the SPIN SPEED button. Press the ST ART / P AUSE button. Check the drain and spin functions. Listen for clicking sounds to determine if the door is unlocking. Listen for clicking sounds to determine if the door has locked. [...]

  • Page 10

    10 5. OPERA TION • Use this button to turn the power On / Off . • Rotate the Cycle selector knob to select the cycle designed for different types of fabric and soil levels. • Allows you to store a customized wash cycle for future use. • T o create a Custom Program : 1) Select a cycle. 2) Select the other desired W ash / Rinse T emp. , Spin [...]

  • Page 11

    11 • Use this option to prevent unwanted use of the washer . Press and hold Quick Cycle and Delay W ash button for 3 seconds to lock / unlock control. • When Child lock is set, “ ” blinks and all buttons are disabled but the Power button. Y ou can thereby lock the washer while it is operating. • Prewash : Use this option for loads that ne[...]

  • Page 12

    12 WM241 1HW WM201 1HS / WM201 1HW WM181 1CW WM2432HW WM2032HS / WM2032HW WM1832CW[...]

  • Page 13

    13 6. WIRING DIAGRAM / PROGRAM CHART WM241 1HW / WM201 1HS / WM201 1HW / WM2432HW / WM2032HS / WM2032HW WM181 1CW / WM1832CW[...]

  • Page 14

    14[...]

  • Page 15

    15 7. TROUBLESHOOTING 7-1. BEFORE PERFORMING SER VICE Be careful of electric shock when disconnecting parts for while troubleshooting. The voltage of each terminal is 120V AC and DC when the unit is plugged in. 7-2. QC TEST MODE. The washer must be empty and the controls must be in the off state. ¤ ¤ Press the SPIN SPEED and SOIL LEVEL buttons si[...]

  • Page 16

    16 7-4. ERROR DISPLA Y If you press the ST ART/P AUSE button when an error is displayed, any error except will disappear and the machine will go into the pause status. In case of if the error is not resolved within 20 sec., or the in case of other errors, if the error is not resolved within 4 min., power will be turned off automatically and the err[...]

  • Page 17

    17 ERROR SYMPTOM CAUSE OVER CURRENT ERROR • MAIN PWB ASSEMBL Y is out of order . • Winding in the ST A TOR ASSEMBL Y is short-circuited. • The connector (3-pin, male, white) in the MOT OR HARNESS is not connected to the connector (3-pin, female, white) of ST A TOR ASSEMBL Y . • The electric contact between the connectors (3-pin, male, white[...]

  • Page 18

    18 8-1.DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERA TION 8. ERROR DIAGNOSIS AND CHECK LIST SYMPTOM GUIDE FOR SERVICE CALL No power W ater inlet trouble Is the power plug connected firmly to 120V AC outlet? Power failure? or Breaker opened? Is the outlet controlled by a switch? Visit to service. Is displayed? Is the tap opened? Is the tap frozen? Is th[...]

  • Page 19

    19 SYMPTOM GUIDE FOR SERVICE CALL Door error Drain trouble W as the load too large? Visit to service. Visit to service.[...]

  • Page 20

    20 SYMPTOM GUIDE FOR SERVICE CALL Suds overflow from the appliance. (In this condition, wash and spin do not operate normally) No softening effect Is a low-sudsing detergent used? Is the proper amount of detergent used as recommended? Recommend to reduce the amount of detergent. Is softener put in the correct compartment of the dispenser? Is the so[...]

  • Page 21

    Is the supplied voltage 120V AC? Is the voltage between the 2 FIL TER ASSEMBL Y connectors 120V AC? Is the LED(1) on? Are the connectors(2) on the PWB loose? Is wire of the DISPLA Y PWB ASSEMBL Y broken? Replace DISPLA Y PWB ASSEMBL Y or repair wire. Check the fuse or reset the circuit breaker . Replace the FIL TER ASSEMBL Y (CIRC). Replace MAIN PW[...]

  • Page 22

    NO YES NO NO YES NO YES YES NO NO YES YES YES NO NO NO YES 22 Is water supply shut-off? Is the tap opened? When you press both SPIN SPEED button and SOIL LEVEL button simultaneously , is the water level frequency below 246? Is the inlet valve filter clogged? Is resistance between each terminal of INLET V AL VE ASSEMBL Y 0.8-1.2 k Ω ? V erify the [...]

  • Page 23

    23 ABNORMAL SOUND SOFTENER / BLEACH DOES NOT FLOW IN Secure the bolt. Replace the ST A TOR ASSEMBL Y or ROTOR ASSEMBL Y . Refer to NO W A TER SUPPL Y Check the wiring on the dispenser . Put it in the correct compartment. Clean the Cap and Container . Is the motor bolt loosened? Is there friction noise coming from the motor? Is water supplied? Are t[...]

  • Page 24

    24 Replace the SENSOR SWITCH ASSEMBL Y . Replace the MAIN PWB ASSEMBL Y . Repair the DRAIN HOSE ASSEMBL Y . Remove foreign material. Reconnect or repair the connector Replace the DRAIN PUMP ASSEMBL Y . Replace the MAIN PWB ASSEMBL Y . When pressing SPIN SPEED and SOIL LEVEL at the same time after draining, is the water level frequency 255? When pre[...]

  • Page 25

    25 Push the THERMISTOR tightly to the rubber . When checking the THERMISTOR on the tub, is the THERMISTOR loose? HEA TING CONTINUOUSL Y ABOVE THE SETTING W A TER TEMPERA TURE W ASH HEA TER TROUBLE[...]

  • Page 26

    WILL NOT CIRCULA TE W A TER Is the impeller of the drain pump clogged? Are the Hose Connector and/or Hose clogged? Is the connector disconnected, disassembled? Is the coil of the right side of drain pump open or short circuited? (Coil R is 18-30 Ω ) When checking voltage between the connectors during spin, is the voltage 120V AC, as the figure? R[...]

  • Page 27

    27 SPIN TROUBLE Check the SENSOR SWITCH ASSEMBL Y or HOSE (Pressure). If the problem is on the SENSOR SWITCH ASSEMBL Y or the HOSE, replace the SENSOR SWITCH ASSEMBL Y or the HOSE. Normal Correct the connection. Replace the ST A TOR ASSEMBL Y Check during spin if the frequency of the water level is 248 or more. Press the ST ART / P AUSE button 2 ti[...]

  • Page 28

    28 1. Unscrew 7 screws on the Rear Frame. 2. Disassemble the Rear Frame. 3. Pull the Control panel forward. 4. Disconnect connectors. 5. Unscrew 5 screws. 6. Disassemble the controller assembly . 1. Open the Lid. 2. Unscrew 4 screws. 3. Disassemble the Lid Assembly . 4. Pull down the Dispenser by pushing hooks. 5. Put a hand into the dispenser hole[...]

  • Page 29

    29 1. Disassemble the 5 hose clamps. 2. Release the 5 hoses. 3. Unscrew the nut at the lower part of the dispenser . 4. Unscrew the 4 screws on the holder . 5. Disassemble the 5 connectors from the valves. 1. Unscrew the screw from the top plate. 2. Unplug the 2 connectors. ¡ Wire color : ¥ L WH-BK ¥ M OR-BK ¥ N WH-BK ¥ O GY -BK ¥ P BL-BK[...]

  • Page 30

    30 1. Unscrew the 2 screws from upper side of the cabinet cover . 2. Unscrew the screw from filter cover . 3. Put a flat ( – ) screwdriver into the both sides of the filter cover , and pull it out. 4. Unscrew the 2 screws from the lower side of the cabinet cover .[...]

  • Page 31

    31 Clamp Assembly 5. Open the door . 6. Disassemble the clamp assembly using a flat ( – ) screwdriver . 7. Separate the clamp assembly from cabinet cover . 8. T ilt the cabinet cover . 9. Disconnect the door switch connector . 10. Lift and separate the cabinet cover . 11. Disassemble the clamp assembly using a flat ( – ) screwdriver . 12. Disas[...]

  • Page 32

    32 1. Open the door . 2. Unscrew the 7 screws from the hinge cover . 3. Put a flat ( – ) screwdriver into the opening of the hinge, and pull out the hinge cover . 4. Unscrew the screws from the door . 5. Disassemble the door upward / downward. 1. Open the door . 2. Disassemble the clamp assembly . 3. Unscrew the 2 screws from cabinet cover . ¡ B[...]

  • Page 33

    33 1. Disassemble the cabinet cover . 2. Separate the pump hose, the bellows and the circulation hose assembly from the pump assembly . 3. Disassemble the pump assembly in arrow direction. 1. Disassemble the cabinet cover . 2. Separate 2 connectors from the heater . 3. Loose the nut and pull out the heater . 1. Disassemble the cabinet cover . 2. Un[...]

  • Page 34

    34 1. Disassemble the cabinet cover . 2. Separate the heater from the tub. 3. Remove any foreign objects (wire, coin, etc.) by inserting a long bar in the opening. 1. Unscrew the 4 screws from the back cover . 2. Unscrew the single screw from the lower-right side of the cabinet. 3. Disconnect the connector from PWB Harness.[...]

  • Page 35

    35 1. Disassemble the back cover . 2. Loosen the bolt. 3. Pull out the Rotor . 4. Unscrew the 2 screws from the tub bracket. 5. Loosen the 6 bolts on the stator . 6. Unplug the 2 connectors from the stator . 1. Disassemble the damper hinges from the tub and base. 2. Separate the dampers.[...]

  • Page 36

    36 10-1. CABINET & CONTROL P ANEL ASSEMBL Y 10. EXPLODED VIEW A160 A125 A105 F215 A495 A490 A303[...]

  • Page 37

    37 K344 K345 K123 K1 15 K 111 K340 F315 F463 K125 K343 K121 K101 K122 F141 K105 F463 F464 10-2. DRUM & TUB ASSEMBL Y[...]

  • Page 38

    38 F300 F160 F170 F120 A275 HOT (BLUE) A276 COLD (RED) F430 F435 F431 F440 F436 F432 F302 F301 10-3. DISPENSER ASSEMBL Y[...]

  • Page 39

    REPLACEMENT PARTS LIST CAUTION : Before replacing any part of these components Read carefully the safety precautions in this manual ■ NOTE : S(Safety Parts), AL(Alternative parts) LG MODEL: WD-10210BD ABWEEUS Run_Date : 2003-04-03 YOUR MODEL: WD-2032HW SPECIFICATION: 120V 60Hz S AL LOC DESCRIPTION PARTS No. Q'TY REMARKS *001 MANUAL ASSEMBLY,[...]

  • Page 40

    LG MODEL: WD-10210BD ABWEEUS Run_Date : 2003-04-03 YOUR MODEL: WD-2032HW SPECIFICATION: 120V 60Hz S AL LOC DESCRIPTION PARTS No. Q'TY REMARKS K121 BEARING,BALL 4280FR4048D 1 K122 BEARING,BALL 4280FR4048E 1 K123 BOLT ASSY 4040FR4051B 1 K125 SEAL 4036ER3002A 1 K130 BALANCE WEIGHT 4866ER0004A 2 K140 COVER ASSEMBLY,TUB 3551ER0003A 1 K141 SEAL 4036[...]

  • Page 41

    REPLACEMENT PARTS LIST CAUTION : Before replacing any part of these components Read carefully the safety precautions in this manual ■ NOTE : S(Safety Parts), AL(Alternative parts) LG MODEL: WD-10215BD ATTEEUS Run_Date : 2003-04-03 YOUR MODEL: WD-2032HS SPECIFICATION: 120V 60Hz S AL LOC DESCRIPTION PARTS No. Q'TY REMARKS *001 MANUAL ASSEMBLY,[...]

  • Page 42

    LG MODEL: WD-10215BD ATTEEUS Run_Date : 2003-04-03 YOUR MODEL: WD-2032HS SPECIFICATION: 120V 60Hz S AL LOC DESCRIPTION PARTS No. Q'TY REMARKS K121 BEARING,BALL 4280FR4048D 1 K122 BEARING,BALL 4280FR4048E 1 K123 BOLT ASSY 4040FR4051B 1 K125 SEAL 4036ER3002A 1 K130 BALANCE WEIGHT 4866ER0004A 2 K140 COVER ASSEMBLY,TUB 3551ER0003A 1 K141 SEAL 4036[...]

  • Page 43

    REPLACEMENT PARTS LIST CAUTION : Before replacing any part of these components Read carefully the safety precautions in this manual ■ NOTE : S(Safety Parts), AL(Alternative parts) LG MODEL: WD-12210BD ABWEEUS Run_Date : 2003-04-03 YOUR MODEL: WD-2432HW SPECIFICATION: 120V 60Hz S AL LOC DESCRIPTION PARTS No. Q'TY REMARKS *001 MANUAL ASSEMBLY,[...]

  • Page 44

    LG MODEL: WD-12210BD ABWEEUS Run_Date : 2003-04-03 YOUR MODEL: WD-2432HW SPECIFICATION: 120V 60Hz S AL LOC DESCRIPTION PARTS No. Q'TY REMARKS K115 SPIDER 4434ER0001A 1 K121 BEARING,BALL 4280FR4048D 1 K122 BEARING,BALL 4280FR4048E 1 K123 BOLT ASSY 4040FR4051B 1 K125 SEAL 4036ER3002A 1 K130 BALANCE WEIGHT 4866ER0004A 2 K140 COVER ASSEMBLY,TUB 35[...]

  • Page 45

    REPLACEMENT PARTS LIST CAUTION : Before replacing any part of these components Read carefully the safety precautions in this manual ■ NOTE : S(Safety Parts), AL(Alternative parts) LG MODEL: WD-90210BD ABWEEUS Run_Date : 2003-04-03 YOUR MODEL: WD-1832CW SPECIFICATION: 120V 60Hz S AL LOC DESCRIPTION PARTS No. Q'TY REMARKS *001 MANUAL ASSEMBLY,[...]

  • Page 46

    LG MODEL: WD-90210BD ABWEEUS Run_Date : 2003-04-03 YOUR MODEL: WD-1832CW SPECIFICATION: 120V 60Hz S AL LOC DESCRIPTION PARTS No. Q'TY REMARKS K121 BEARING,BALL 4280FR4048D 1 K122 BEARING,BALL 4280FR4048E 1 K123 BOLT ASSY 4040FR4051B 1 K125 SEAL 4036ER3002A 1 K130 BALANCE WEIGHT 4866ER0004A 2 K140 COVER ASSEMBLY,TUB 3551ER0003C 1 K141 SEAL 4036[...]

  • Page 47

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  • Page 48

    101 DEC. 2002 PRINTED IN KOREA P/No.:3828ER3013T[...]