LG Electronics WD-14124RD manual

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Table of contents for the manual

  • Page 1

    W ASHING MACHINE SER VICE MANUAL READ THIS MANUAL CAREFULL Y TO DIAGNOSE TROUBLES CORRECTL Y BEFORE OFFERING SERVICE. MODEL : WD-14124(6)RD WD-12124(6)RD WD-10124(6)RD CAUTION[...]

  • Page 2

    CONTENTS 1. SPECIFICA TION ............................................................................................................................3 2. FEA TURES & TECHNICAL EXPLANA TION ................................................................................ 4 3. P AR TS IDENTIFICA TION .............................................[...]

  • Page 3

    3 1. SPECIFICA TION ITEM WD-14124(6)RD/WD-12124(6)RD/WD-10124(6)RD PO WER SUPPL Y 220V -240V~, 50HZ PRODUCT WEIGHT 71kg W ASHING 140W SPIN 300W F AN MOTOR 25W DRAIN MOTOR 40W W ASH HEA TER 2000W DRY HEA TER 2100W W ASH 45rpm SPIN WD-14124(6)RD 400/800/1000/1400 rpm WD-12124(6)RD 400/800/1000/1200 rpm WD-10124(6)RD 400/600/800/1000 rpm OPERA TION W [...]

  • Page 4

    Automatic process from washing to drying. Automatic process from washing to drying can be selected easily . W ashing capacity : 7 kg (Cotton) Drying capacity : 3.5 kg (Cotton) More economical by Intelligent W ash System Intelligent W ash System detects the amount of load and water temperature, and then determines the optimum water level and washing[...]

  • Page 5

    2-2.DETERMINE W ASHING TIME BY FUZZY LOGIC T o get the best washing performance optimal time is determined by sensing of water temperature, selected washing temperature and laundry amount. 2-3.W A TER LEVEL CONTROL This model adopts a pressure sensor which can sense the water level in the tub. W ater supply is stopped when the water level to the pr[...]

  • Page 6

    3. P AR TS IDENTIFICA TION 6 ACCESSORIES Power plug Control panel Door Lower cover Adjustable feet (For detergent and fabric softener) Drawer Drum Drain hose Lower cover cap Drain pump filter Drain plug If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or a similarly qualified person in order to avoid a ha[...]

  • Page 7

    Before servicing ask troubles of customers Check the adjustment(power supply is 220-240V~, remove the transit bolts....) Check the troubles referring to the trouble shooting. Decide service steps referring to disassembly instructions. And then, service and repair . After servicing, operate the appliance whether it works O K or NOT . ST ANDARD INST [...]

  • Page 8

    HOW TO CONNECT INLET HOSE Check that the rubber packing is inside of the valve connector . Connect the inlet hose firmly to prevent leak. CONNECT DRAIN HOSE CONNECT POWER PLUG 8 Make sure that the hose is not twisted. The drain hose should be placed under 100cm from the floor . Connect the power plug to the wall outlet. Avoid connecting several ele[...]

  • Page 9

    TEST OPERA TION 9 Power Star t / Pause Power Connect the power plug to the outlet. In case of Coloreds program. Connect the inlet hose. Preparation for Press the POWER button. Press the Start/Pause washing. button. Press the T emp. button Check if the drum rotates Check if water is supplied and the present temperature will clockwise and countercloc[...]

  • Page 10

    10 5. OPERA TION Start/Pause button • Use the button to start or pause wash cycle. •The power turns off automatically in 4 minutes after the pause button is pressed. • Press the button to change the program. Wash program selector • 7 programs can be selected depending on the type of the laundry. • By turning the dial, [Cotton Synthetic De[...]

  • Page 11

    11 Dry selector • Dry programs can be selected by pressing the [Dry] button. • By pressing the button, [Auto Big Time Add Small ] can be selected. Water temperature selector • Press the button to select water temperature. • The water temperature is selected [60°C 95°C Cold 30°C 40°C] during cotton program. • 95°C is selected only for[...]

  • Page 12

    12 6. WIRING DIAGRAM / PROGRAM CHAR T MAIN PWB NA YL YL BL BL RD WH RD RD FUSE DOOR LOCK S/W DRAIN MOTOR UV W BK BK BL BN GN / YL GN / YL VL / WH WH / RD BL / RD YL / RD BN / YL WH / BK GY / WH YL / BK YL / RD BN / YL S K Y BK / WH RD / WH GN / YL WH WH BK BK BL BN RD P CP C C P WASHING HEA TER POWER CORD DRY HEA TER THER- MOST A T INLET VA LV E Ha[...]

  • Page 13

    13 7. TROUBLE SHOOTING 7-1.BEFORE SVC CHECKING Be careful of electric shock or disconnecting the parts while trouble shooting. V oltage of each terminal in 220-240V~ and DC while applying an electric current. 7-2.QC TEST MODE. Pressing Rinse, and Spin button simultaneously . Power supply ON with pressing upper two button.Then buzzer sound twice. Pr[...]

  • Page 14

    14 7-5.ERROR DISPLA Y. If you press the Start/Pause button in error condition, any error except ‘’ will disappear and the machine will change into pause status. In case of if the error is not resolved within 20 sec., and in case of other errors, if the error is not resolved within 4 min., power will be turned off automatically and the error onl[...]

  • Page 15

    ERROR SYMPTOM CAUSE 8 9 10 • MAIN PWB ASSEMBL Y is out of order Replace the MAIN PWB ASSEMBL Y • Winding in the ST A TOR ASSEMBL Y is short-circuited. Replace the ST A TOR ASSEMBL Y • “ ” is dispplayed during a high spin Replace the LEAD WIRE ASSEMBL Y (MOTOR) • The connector in the LEAD WIRE ASSEMBL Y is not connected to the connnector[...]

  • Page 16

    16 8-1.DIAGNOSIS AND ANSWER FOR ABNORMAL OPERA TION 8. ERROR DIAGNOSIS AND CHECK LIST SYMPTOM GUIDE FOR SERVICE CALL NO POWER W ater inlet trouble Is the power plug connected firmly to 220-240V~ outlet? Power failure? or Breaker opened? Visit to check Is " " displayed? Is the tap opened? Is the tap frozen? Is the water supply shut-off? Is[...]

  • Page 17

    17 SYMPTOM • Door does not open • Error displayed on the program • DRAIN TROUBLE GUIDE FOR SERVICE CALL NO YES NO YES Started with door opened? NO YES Is the debris filter clogged with foreign material such as pin, coin and etc.? Is the drain hose frozen with water, kinked or crushed? Visit to check Close the door Visit to check Check if the [...]

  • Page 18

    18 SYMPTOM GUIDE FOR SERVICE CALL Suds overflow from the appliance. (In this condition, wash and spin do not operate normally) No effect of softener Is low-sudsing detergent for the drum washing machine used? Is the proper amount of detergent used as recommended? Recommend to reduce the using amount of detergent. Is softener put in the correct comp[...]

  • Page 19

    19 8-2.FAUL T DIAGNOSIS AND TROUBLE SHOOTING 1. Be careful of electric shock or disconnecting the parts while trouble shooting. 2. First of all, check the connection of each part terminal with wiring diagram. 3. If you replace the MAIN PWB ASSEMBL Y , Put in the connectors correctly . Check the fuse? Replace MAIN PWB ASSEMBL Y Reconnect the PWB ASS[...]

  • Page 20

    20 MAX Is water supply shut-off? Is the tap opened? When you press both Rinse button and Spin button simultaneously , is the water level frequency below 240? Is the inlet valve filter clogged with impurity? Is resistance between each terminal of INLET V AL VE ASSEMBL Y is 2~8 k ? Check the voltage of the inlet valve connector 220-240V~. (Refer to 7[...]

  • Page 21

    21 ABNORMAL SOUND SOFTENER DOES NOT FLOW IN Fix the bolt tightly . Replace the ST A TOR ASSEMBL Y or ROTOR ASSEMBL Y . Refer to NO W A TER SUPPL Y Check the wiring on the dispenser . Put it in the correct compartment. Clean the cap and drawer . Is the motor bolt loosened? Is there friction noise from the motor? Is water supplied? Are receptacles co[...]

  • Page 22

    22 W ash Rinse Replace the S.PRESSURE SWITCH ASSEMBL Y Replace the MAIN PWB ASSEMBL Y Repair the DRAIN HOSE ASSEMBL Y . Remove foreign material. Reconnect or repair the connector Repair the DRAIN PUMP ASSEMBL Y . Repair the MAIN PWB ASSEMBL Y . When pressing W ash and Rinse at the same time after draining, is the water level frequency 248 ~ 262 or [...]

  • Page 23

    23 Push the THERMISTOR tightly to the rubber . When checking THERMISTOR on the tub is the THERMISTOR loosened above 2mm from the rubber? HEA TING CONTINUOUSL Y ABOVE THE SETTING W A TER TEMPERA TURE[...]

  • Page 24

    24 Rinse Spin W ash Rinse Door Lock SPIN TROUBLE DOOR DOES NOT OPEN Check the S.PRESSURE SWITCH ASSEMBL Y or HOSE (Pressure). If the problem is on the S.PRESSURE SWITCH ASSEMBL Y or the HOSE, replace the S.PRESSURE SWITCH ASSEMBL Y or the HOSE. Normal Correct the connector . Replace the ST A TOR ASSEMBL Y Check on the spinning, is the frequency of [...]

  • Page 25

    Disassemble the cabinet cover and condensing bellows. Is there any foreign object in condensing bellows. Clean the bellows [dHE] ERROR DISPLAY CHECK FOR DRY HEATER TROUBLE CHECK FOR DRY FAN MOTOR TROUBLE NO YES Replace the thermistor. (6322FR2046B) YES NO Disassemble the dry fan assy and dry duct upper, and clean foreign object in duct and fan. Dry[...]

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  • Page 29

    9. DISASSEMBL Y INSTRUCTIONS ƒR Disassemble and repair the parts after pulling out power cord from the outlet. ¤ Unscrew the screws on the top plate. ¤Ł The plate assembly(T op) is pulled back and then upward to arrow direction. ¤Ø The cover(Inner) is disassembled. ¤ The PWB assembly(Display) connectors are disconnected. ¤Ł Pull out drawer[...]

  • Page 30

    30 ¤ The back cover is removed. ¤Ł T wo screws are unscrewed. ¤Ø Disconnect connector from the wiring. ¤Œ Pull the PWB assembly (Main) to arrow direction. ¤ The plate assembly(T op)and the cover(lnner)are disassembled. ¤Ł Pull the drawer to arrow direction. ¤Ø T wo screws are unscrewed. ¤ The hose clamps and the hose are disassembled. [...]

  • Page 31

    31 ¤ Disconnect the wiring connector . ¤Ł Remove the valve by two screws of the valve holder . ƒT When reconnecting the connector 2 1 3 4 INLET VALVE V AL VE ¥L (DRY) YL/BK - BK V AL VE ¥M (PRE-W ASH) GY/WH - BK V AL VE ¥N (NORMAL-W ASH) WH/BK - BK V AL VE ®È (NORMAL-W ASH) BL/RD - BK V AL VE ¥O (HOT) BL/RD - BK ¤ Remove the lower cover [...]

  • Page 32

    32 ¤ Open the door completely . ¤Ł Remove the two screws from the hinge. ¡ When removing the Door Assembly , it is necessary to hold the Bracket that is inner of the Cabinet Cover . ¤ Rotate the Cap(Remaining Hose) to arrow direction. ¤Ł Pull it out from hose. ¡ First, prepare a bucket to put in the remained water . Cap(Remaining Hose) DOOR[...]

  • Page 33

    33 ¤ The cabinet gasket clamp is released. ¤Ł T wo screws are unscrewed from the cabinet cover . ¤ One screw is unscrewed from the lower cover . ¤Ł The lower cover is disassembled by pulling out. ¤Ø Three screws are unscrewed from the cabinet. ¤ The control panel is removed. ¤Ł Screw is unscrewed from the cabinet cover . Cap (Remaining H[...]

  • Page 34

    34 ¤ Remove tub gasket clamp by loosening the screw . ¤ Remove dry gasket clamp by loosening the screw . ¤ When reassembling the gasket, put the drain hole of the gasket downward, then assemble. Dry Gasket Clamp Tub Gasket Clamp Drain Hole[...]

  • Page 35

    35 ¤ Remove the back cover . ¤Ł After loosening the bolt, Rotor , pull out the rotor . ¤ Remove the 6 bolt from the stator . ¤Ł Disconnect the 2 connectors. ¤ Remove the bolts at the T ub. ¤Ł The Hinge(Damper) at the base is pulled of f pressing on the snaps at the sharp end. ¤Ø The hinge at the base is pulled off. (T o arrow direction) [...]

  • Page 36

    ¤ Remove pump outlet hose. ¤Ł Remove tub pump bellows. ¤Ø Remove cap(Remaining Hose). ¤Œ Disconnect the wiring. ¤º Three screws are unscrewed from the cabinet. ¤ Remove the pump to arrow direction. ¤ Loosen the nut. ¤Ł Remove washing heater by pulling out. When assembling the washing heater , insert the heater to heater clip on the bot[...]

  • Page 37

    ¤ The cabinet cover clamp is removed and the gasket is released. ¤Ł T wo screws are unscrewed. ¤Ø The door lock S/W is disconnected form the wiring connector and the strap. ¤ Remove washing heater . ¤Ł Remove the foreign object(wire,coin,etc) by inserting long bar in the hole. SWITCH ASSY, DOOR LOCK WHEN FOREIGN OBJECT STUCK BETWEEN DRUM AN[...]

  • Page 38

    ¤ Remove 5 screws and dry fan assembly . ¤Ł Remove 6 screws and dry duct upper . ¤ Remove 1 screw and dry heater . ¤Ł Remove thermostat. ¤ Remove 2 screws from cabinet. ¤ Remove clamp and condensing duct. DRY DUCT CONDENSING DUCT Dry fan Assembly Dry Duct Upper Dry Heater Thermostat Condensing Duct Condensing Bellows Clamp 38[...]

  • Page 39

    10-1.THE P AR T LIST OF CABINET ASSEMBL Y 10. EXPLODED VIEW AND P AR T LIST A110 A101 A100 A410 A201 A220 A210 A303 A310 A133 A440 A130 A131 A141 A103 A104 A102 A150 A120 A200 A300 A430 A485 A450 :Non-service part :Service part A275 A276 A277 HOT(ORANGE) COLD(BLUE) 39[...]

  • Page 40

    10-2 THE EXPLODED VIEW OF CONTROL P ANEL & DISPENSER ASSEMBL Y 40 F160 F430 F461 F310 K343 F460 F300 F170 F120 F450 F220 F130 :Non-service part :Service part F210 F110[...]

  • Page 41

    10-3 THE EXPLODED VIEW OF DRUM & TUB ASSEMBL Y K350 K143 K310 K105 K410 K610 K611 F140 K320 K540 K520 K531 K340 K344 K341 K343 K530 K100 K510 K511 K513 K131 K130 K141 K140 K110 K142 K411 K420 K123 K120 K360 K211 :Non-service part :Service part 41[...]

  • Page 42

    10-4 THE EXPLODED VIEW OF DR YER M100 M110 M210 M101 M220 M230 M120 M121 M310 M312 M311 :Non-service part :Service part 42[...]

  • Page 43

    MA Y . 2002 PRINTED IN KOREA P/No.:3828ER3013K[...]