Lexmark X945E manual

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Table of contents for the manual

  • Page 1

    X940e, X945e User's Guide April 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark Inter national, Inc., registered in the United States and/or o ther countries. All other trademarks are the pr oper ty of their respective ow ners. © 2007 Lexmark International, Inc. All rights reserved. 740 West New Circle R[...]

  • Page 2

    [...]

  • Page 3

    Contents Safety information .......... .................................................. ....................... ....................15 Learning abou t the printer.. .................... ...................... ................ .................. ............17 Printer configurations..................................................................[...]

  • Page 4

    Selecting preprinted fo rm s and letterh ead.................. .............................. .............. ............. ........... ... ......... 44 Using recycled paper .... ................ .............. ................ ............... ................. .............. ........... .. ............. ........ 44 Using letterhead.................[...]

  • Page 5

    Copying multiple pages onto a single sheet ............ ................. ................. ................ ................. ...... .... ...... 60 Creating a custom job (job build) ......... ................. ................ ................. ............. ................. ..... ............ ...... 61 Job interrupt..............................[...]

  • Page 6

    Orientation . .............. ................ ................. ................. ............ ................ ................. ...... ........... ............. ...... 72 Binding....... ................. ................. ............. ................. ............... ............. ................. .... ......... ................. ...... 72 E-m[...]

  • Page 7

    Darkness .......... ................. ............. ................. ................ ............ ................. ................. ............. ............. ... 88 Advanced Options ........... ................. ............. ................. ............... ............. ................. ........ ..... .............. .... 89 Improving fax [...]

  • Page 8

    Printing.............. ................................................................. ........................................ ..99 Installing printer software........................................................................... ......................... ...............99 Printing a document.................................................[...]

  • Page 9

    Understanding printer menus.... ..................................... ............... ................. ..........124 Menus list.................. ................. .................... ................ ...................... ................... ................. .......124 Supplies menu..............................................................[...]

  • Page 10

    Maintaining th e printer........ ................... ......................................................... ..........2 03 Storing supplies............................................. ..................................... .............................................203 Checking the status of supplies.......................................... .[...]

  • Page 11

    Troubleshooting....... ...................... .................... ...................... ...................... ............231 Checking an unresponsive printer................................ ........................... .................................... ....231 Door A will not shut properly......................................................[...]

  • Page 12

    Error message about reading USB drive appears ...... .............. ................. ................ .............. ............... .. 232 Jobs do not print .... ................. ................ ................. ............. ................ ................ ........... ... ................ ...... 232 Confidential and other held jobs do not p[...]

  • Page 13

    Characters have jagged or uneven edges..... ................. ................ ................. ................. ................. ....... 246 Clipped images .............. .............. ................ ................. ............... ................. ............. ....... ....... ................ . 246 Dark lines... ................. ......[...]

  • Page 14

    14[...]

  • Page 15

    Safety information Connect the power supply cord to a pro perly grounded el ectric al outl et that is near the product and easily accessible. Refer service or rep airs, other than those described in the user docume ntation, to a professional s ervice person. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or[...]

  • Page 16

    This product uses a ground fau lt circuit interrupter (GFCI). Monthly testi ng of the GFCI is recommended. CAUTION: If you ar e installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet b e fore continuing. If you have a n y other devices attached to the printer, tur[...]

  • Page 17

    Learning about the printer Printer configurations Basic models 1 Automatic Documen t Feeder (ADF) 2 Control panel 3 Standard exit bin 4 Standard 520-sheet tray (Tray 1) 5 Cabinet or high capacity fee der. The high capacity feede r consists of: 520-sheet tray (Tray 2) 2000-sheet du al input • 6 —867-sheet tray (Tray 3) • 7 —1133-sheet tray ([...]

  • Page 18

    Understanding the ADF and scanner glass ADF Scanner glass Use the ADF for multiple -page documents. Use the scanner glass for single pa ges, small items (such as postcards or photos), tran sparencies, photo paper, or thin med ia (such as magazine clippings). You can use the ADF or the scanner glass to scan documents. Using the ADF The Automatic Doc[...]

  • Page 19

    Understanding the control panel ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 2 3 4 5 6 7 8 Control panel item Description 1 Display View scanning, copyi ng, faxing, and printing opt ions as wel l as status and error messages. 2 Indicator light Indicates the pr inte r status: • Off —The power is off. • Blinking green —T he printer is warming up, proc[...]

  • Page 20

    Control panel item Description 6 Start • Press to initiate the current jo b indicate d on the display. • From the home scre en, press to start a copy job wi th the default settings. • If pressed while a job is scannin g, the button ha s no effect. 7 Stop Stops all printer activity A list of options is offered once Stopped appears on the displ[...]

  • Page 21

    Display item Descripti on 4 Status message bar • Shows the current prin ter status such as Ready or Busy . • Shows printe r cond itions such as Toner Lo w . • Shows interven tion messages to g ive instructions on w hat the user shou ld do so the printer can continue processing , such as Close doo r or Insert print cartridge . 5 Status/Supplie[...]

  • Page 22

    Button Button name Functio n Unlock Device This button appears o n the screen when the printer is locked. The control p anel buttons and shortcuts cannot be used while it appears. Touching this button opens a PIN entry screen. Entering the correct PIN unlocks the control panel (touch screen and hard butto ns). Cancel Jobs Opens the Cancel Jo bs scr[...]

  • Page 23

    Sample screen one Button Butt on name Function Scroll down Opens a drop-down list Left scroll decrease button Scrolls to another value in decreasing order Right scroll in crease button Scrolls to another value in increasing order Left arrow button Scrolls left Right arrow button Scrolls right Scan the ADF Scans using the ADF Scan the flatbed Scans [...]

  • Page 24

    Button Butt on name Function Back When the button is shaped like this , no other navigation is possible from this screen ex cept to go back. Back When the button is sha ped like this, both forwa rd and backward navigation is possi ble from this screen. Sample screen two Button Butt on name Function Down arrow Moves down to the next screen Up arrow [...]

  • Page 25

    Button Butt on name Function Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following ite ms are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each heading ha s a list of jobs shown in a column under it. Ea[...]

  • Page 26

    Features Feature Feature name Description Menus  Settings  Copy Settings  Number of Copies Menu trail line A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives th e exact location within the menus. Touch any of the un derlined words to retu[...]

  • Page 27

    Installing options Installing internal options CAUTION: If you ar e installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet b e fore continuing. If you have a n y other devices attached to the printer, turn them off as we ll, and unplug any cabl es going to the pri[...]

  • Page 28

    b Gently pull the cover and system board away from the printer, and then remove it. 2 Use the illustration below to lo cate the approp riate connector. Warning: System board electrical comp onents are ea sily damaged by static electricity. Touch something metal on the printer before touching any s ystem board electronic co m ponents or connectors. [...]

  • Page 29

    An optional memory card can be purcha sed separately and attached to the system board. To install the memory card: 1 Access the system board. 2 Unpack the me mory card. Note: Avoid touching the connection po ints along the edge of the card. 3 Open the memory card con nector latches. 4 Align the notches on the memory card with the ridges on the conn[...]

  • Page 30

    1 Plastic pins 2 Metal pins 4 Push the card firm ly into place . Notes: • The entire length of the connector on the card must tou ch and be flush against the system board. • Be careful not to da mage the connectors. 5 Reinstall the system board. Installing an internal print server or port interface card CAUTION: Turn the printer off, and unplug[...]

  • Page 31

    An internal print server allows con nection from the printer to the lo cal area network (LAN). An optional port interface card expands the ways the printer can co nnect to a computer or external print server. 1 Access the system board. 2 Unpack the in ternal print serv er or port interface c ard. 3 Remove the metal plate on the system board tray th[...]

  • Page 32

    Note: This operation requires a #2 Phillips screwdriver. 1 Gently insert the system board into the printer. 2 Replace the co ver screws, and then turn them clockw ise. 3 Tighten the screws firmly. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbo[...]

  • Page 33

    1 USB port 2 Ethernet port 3 Scanner connector 4 Scanner connector 33[...]

  • Page 34

    Loading paper and specialty media This section explains ho w to load the 520-, 850-, and 1 1 50 -sheet trays, and the multipurpose feeder. It also includes information ab out paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the po[...]

  • Page 35

    2 Squeeze the width gui de tabs together as shown, and move the wid th guide to the correct position for the pap e r size being loaded. 3 Squeeze the length g uide tab inward as sh own, and sli de the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guides. 4[...]

  • Page 36

    Long-edge orien t ation Short-edge or ientation 6 Make sure the pape r guides are secure agai nst the edges of the pa per. 7 Align the tray, and insert it. 8 If a different type of pa per was loaded than the type previously l oaded in the tray, change the Paper Type setting for the tray fro m the control panel. Using A5 or statement paper sizes The[...]

  • Page 37

    Loading the 867- and 1133-sheet trays Although the 867-sheet tray and the 1 133 -sheet tray are different in appearance, they suppo rt the same paper sizes and types and require th e same process for loading paper. Use these instructions to load paper in either tray: 1 Grasp the han dle, and op en the tray. 2 Squeeze the length g uide tab inward as[...]

  • Page 38

    4 Load the paper stack with the re commended print side fa ceup. 5 Make sure the pape r guides are secure agai nst the edges of the pa per. 6 Insert the tray into the printer. 7 If a different type of pa per was loaded than the type previously l oaded in the tray, change the Paper Type setting for the tray fro m the control panel. Using the multipu[...]

  • Page 39

    3 Stack height limiter 1 Pull the multipurpose feeder tray down. 2 Grasp the exte nsion, and g ently pull it out until it is fully extended. 3 Prepare the paper for loadin g. • Flex sheets of paper back and forth to loosen them, a nd then fan them. Do not fold or crease the pa per. Straighten the edge s on a level surface. • Hold transparencies[...]

  • Page 40

    4 Load the pape r, and then adjust the paper guid es so that they lightly touch the edg es of the paper sta ck. • Load letter, A4, and transpare n cies with the reco mmended print side facedown and the long edge of the paper entering the printer first. • Load A3, A5, B4, foli o, legal, and statement paper wi th the reco mmended print side faced[...]

  • Page 41

    Configuring Universal paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set th e Paper Size for the spec if ied tray to Universal when the size you want is not availab le from the Paper Size menu. Then, specify all of the following Universal size setting s [...]

  • Page 42

    Changing a Custom Type <x> name You can use the Embed ded Web Server or MarkVision TM to define a name ot her than Custom Type <x> fo r each of the custom paper types that are l oaded. When a Custom Type <x> name is changed, the menus di splay the new name instead of Custom Type <x>. To change a Custom T ype <x> name f[...]

  • Page 43

    Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect pr int quality and re liability. Consider these char acteristics when eval uating new paper stock. Weight The printer can automatica lly feed paper weights from 60 to 220 g/m 2 (16 to 58 lb bond) grain long . Paper lighter than 60 g/m 2[...]

  • Page 44

    Unacceptable paper The following pape r types are not recommen ded for use with the printe r: • Chemically treated pape rs used to make copies wi thout carbon pa per, also known as carbonless papers, carbonless cop y paper (CCP), or no carbon requ ired (NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinte[...]

  • Page 45

    Lexmark consistently tests its printers with recycled pa per (20–100% post-consumer wa ste) and a variet y of test paper from arou nd the world, using cha mber tests for diff erent temperature and humidi ty conditions. Lexmark has found no reason to discourage the use o f today's recycl ed office pape rs, but genera lly the followin g proper[...]

  • Page 46

    Short-edge orientation Without finisher With finisher installed Loading letterhead in the 867-sheet tray Without finisher With finisher installed Loading letterhead in the 1133-sheet tray Without finisher With finisher installed Using transparencies Print samples on the tran sparencies being consid ered for use before buying larg e quantities. When[...]

  • Page 47

    • Use transparencies that a re 0.12–0.14 mm (4 .8–5.4 mil) in thickn ess or 161–179 g/m 2 in weight. Print quality and durability depend on the transparencies used. • To prevent print quality problems, a void getting fingerprints on the transparencies. • Before loading transparen cies, fan the sta ck to preven t sheets from sticking tog[...]

  • Page 48

    • Use full label sheets. Part ial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the ca rtridge with adhesive, and could vo id the printer and cartridge warra n ties. • Do not use labels with exposed adhesive. • Do not print within 1 mm (0.04 in.) of the edge of the l a[...]

  • Page 49

    For information on ca rd stock and labels, see the Card Stock & Label Guide . Paper sizes supported by the printer Paper size Dimensions 520-sheet trays (standar d or optiona l) High capacity feeder Multipurpose feeder Duplex unit A3 297 x 420 mm (11.7 x 16.5 in.) X A4 210 x 297 mm (8.3 x 11.7 in.) A5 1 148 x 210 mm (5.8 x 8.3 in.) X X Executiv[...]

  • Page 50

    Paper size Dimensions 520-sheet trays (standar d or optiona l) High capacity feeder Multipurpose feeder Duplex unit 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) X X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X X DL Envelope 110 x 220 mm (4.3 x 8.7 in.) X X X 1 The printer ca nnot simultaneously sense A5 and statement paper sizes. From the Size Sensing [...]

  • Page 51

    The Finisher standa rd bin and Bin 1 support 60–220 g /m 2 (16–60 lb) paper weights. Bi n 2 (booklet-maker) supports 60–90 g/m 2 (16– 24 lb) paper weights plus one additional cover weighted up to 220 g/m 2 (60 lb). Paper type Horizontal transport unit (50 sheets) Finisher standard bin (500 sheets) Bin 1 (150 0/3000 sheets) * Bin 2 (300 shee[...]

  • Page 52

    3 Finisher bin 1 4 Finisher bin 2 (boo klet-maker) Notes: • The finisher shown above, is the booklet fini sher. Bin 2 is available only when the bo oklet finisher is installed. • All paper capacities are based on 75 g/m 2 (20 lb) paper. Horizonal transport unit • The paper capacity is 5 0 sheets. • Finishing options are not supported in thi[...]

  • Page 53

    Size Punch * Offset Single/double staple Double dual staple Statement X X X Tabloid X Universal Envelopes (any size) X X X X * For the Un iversal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3-hole punch and 10 in. (254 mm) for a 4-hole punch. Punch —Two-, three-, or four-hole punch settings Single staple —One stapl e Do[...]

  • Page 54

    Size Bi fold Booklet fold Saddle staple Envelopes (any size) X X X SEF —The pape r is loaded in the shor t edge orienta tion. The short edge of the paper enters the p rinter first. Bi fold —Each page is individually folded and stacked separately. Booklet fo ld —A multiple-page job is folded along the center into a single booklet. Saddle stapl[...]

  • Page 55

    Copying ADF Scanner glass Use the ADF for multiple -page documents. Use the scanner glass for single pa ges, small items (such as postcards or photos), tran sparencies, photo paper, or thin med ia (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup , short-edg e first into the ADF or facedown on the sc[...]

  • Page 56

    Copying using the scan ner glass (flatbed) 1 Place an original do cument facedown on the scanner g lass in the upper left corne r. 2 On the home scree n, touch Copy , or use the keypad to enter the number of copies. The copy screen appears. 3 Change the co py settings as needed. 4 Touch Copy It . 5 Place the next docume nt on the scanner g lass, an[...]

  • Page 57

    3 On the home scree n, touch Copy . 4 Touch Copy fro m , and then identify the size of the orig inal document. 5 Touch Copy to , and then touch the tray that contains letterhe ad. Note: If you do not see Letter head as an option, load letterhead in the multipurpose feeder, and then touch Multipurpose Feeder. 6 Touch Copy It . Customizing copy setti[...]

  • Page 58

    Copying a document that co ntains mixed paper sizes Use the ADF to copy an original docu ment that contains mixed paper sizes. Depending on the paper sizes loaded and the “Copy to” and “Copy from” settings, each copy is ei th er printed on mixed paper size s (Example 1) or scaled to fit a single paper size (Example 2). Example 1: Copying to[...]

  • Page 59

    4 From the Sides (Dup lex) area, t ouch the button that looks the way you wa nt your copies duplexed. The first number represents sides of the or iginal docum ents; the second number repr esents sides of th e copy. For example, select 1-sided to 2-sided if you have 1- sided original documents and yo u want 2-side d copies. 5 Touch Copy It . Reducin[...]

  • Page 60

    Collating copies If you print multiple cop ies of a document, yo u can choose to print ea ch copy as a set (co llated) or to print th e copies as groups of pages (not collated). Collated Not collated By default, Collate is set to On. If you do not want to collate your copies, change the setting to Off. To turn collation off: 1 Load an original docu[...]

  • Page 61

    Notes: • The Pap er Size must be set to Le tter, Legal, A4, o r B5 JIS. • The Copy Size must be set to 100%. 1 Load an original document faceup and short edge fi rst into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, sma ll items, transparencies, photo paper, or thin media (such as magazin e clippings) into th e[...]

  • Page 62

    9 Load the next document faceup, sh ort-edge first into th e ADF or facedown on the scanner gl ass, and then touch Scan the Automatic Document Feede r or Scan the flatbed . Note: If required , change the job set tings. 10 If you have another document to scan, load the next do cument f aceup, short-ed ge fi rst into the ADF or facedown on the scanne[...]

  • Page 63

    Placing an overlay message on each page An overlay message can be placed on ea ch page. The me ssag e choices are Urgen t, Confidential, Cop y, or Draft. To place a messa ge on the copies: 1 Load an original document faceup , short-edg e first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, sma ll items, transpar[...]

  • Page 64

    Copy to This option opens a screen where you ca n enter the size and type of paper on which yo ur copies will be p rinted. • Touch a paper size button to select it as the “Cop y to ” setting. The copy screen appea rs with your new setting displayed. • If the size settings for “Copy from” and “Copy to” are different, the printer auto[...]

  • Page 65

    Paper Saver This option lets you prin t two or more sheets of an original do cument together on the same pa ge. Paper Saver is also called N-up printing. Th e N stands for Number. For ex a mple, 2-up would print two pages of your document on a single page , and 4-up would print four pages o f your document on a single page. Touching Print Page Bord[...]

  • Page 66

    • Color —Use this setting to copy the original document in colo r. • Gray —Use this setting to copy the original document in grayscale. Advanced Duplex This option controls whether the documents are one-side d or two-sided, what orientati on your original d ocuments have, and how your docu ments are bound. Improving copy quality Question Ti[...]

  • Page 67

    E-mailing ADF Scanner glass Use the ADF for multiple -page documents. Use the scanner glass for single pa ges, small items (such as postcards or photos), tran sparencies, photo paper, or thin med ia (such as magazine clippings). You can use the pr inter to e-mail scanned documents to one o r more recipients. The re are four ways to send and e-mail [...]

  • Page 68

    5 Click Manage E-mail Shortcuts . 6 Fill in the fields with the appropriate information. 7 Click Submit . Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1 Open a Web b rowser. 2 In the addre ss bar, type the IP addr ess of the printer, and th en press Enter . 3 Click Configur ation . 4 Click Manage Destination[...]

  • Page 69

    4 Enter the e-mail address or shortcut number. To enter additi onal recipients, press Next Ad dress , and then enter the address or shortcut number you want to add. 5 Touch E-mail It . Sending an e-mail using a shortcut number For information on creating shortcuts, see the section in this chapter on creating shortcuts. 1 Load an original document f[...]

  • Page 70

    6 Touch Colo r . 7 Touch E-mail It . Using profiles Creating an e-mail profile 1 Open a Web b rowser. 2 In the addre ss bar, type the IP addr ess of the printer, and th en press Enter . 3 Click Configur ation . 4 Click E-mail/FTP Settings . 5 Click Manage E-mail Shortcuts . 6 Fill in the fields with the appropriate information. 7 Click Ad d . E-mai[...]

  • Page 71

    9 Touch Message . 10 Type an e-mail message . 11 Touch Done . 12 Touch E-mail It . Changing the output file type 1 Load an original document faceup, short edge firs t into the ADF or facedown on th e scanner glass. Note: Do not load postcards, photos, sma ll items, transparencies, photo paper, or thin media (such as magazin e clippings) into th e A[...]

  • Page 72

    Orientation This option tells the printer whether the o riginal document is in po rtrait or landscape orientation and then changes the Sides and Bin ding settings to matc h the original document orientation. Binding Tells the printer whether the original d ocument is bound on the long -edge or short-edge side. E-mail Subject This option lets you en[...]

  • Page 73

    • Edge Erase —Eliminates smudges or in formation around the e dges of a document. You can choose to elimina te an equal area a round all four sides o f the paper, or pi ck a particular edge. Edg e Erase will erase whatever is within the a rea selected, leaving nothing printed on that portion of the paper. • Darkness —Adjusts how light or da[...]

  • Page 74

    Faxing ADF Scanner glass Use the ADF for multiple -page documents. Use the scanner glass for single pa ges, small items (such as postcards or photos), tran sparencies, photo paper, or thin med ia (such as magazine clippings). Getting the printer ready to fax The following connection me thods may not be applicable in all countries or regio n s. CAUT[...]

  • Page 75

    Equipment Benefits • The printer • A telephone • An answering machine • Three telephone cords Receive both incoming vo ice messages and faxes. • The printer • A telephone • A computer modem • Three telephone cords Send faxes using th e computer or the printer. Using an RJ11 adapter Country/region • United Kingdom • Ireland • F[...]

  • Page 76

    If your telecommunicatio n s equipment uses a US-style (R J11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of th e printer. Note: Once this plug is removed, any country- or region -sp ecific equipment you connect to the printer by way of the adapter, as shown, will not func tion prope[...]

  • Page 77

    Country/region • Saudi Arabia • United Arab Emirates • Egypt • Bulgaria • Czech Republic • Belgium • Australia • South Africa • Greece • Israel • Hungary • Poland • Romania • Russia • Slovenia • Spain • Turkey To connect a telepho ne, an answering mach ine, or other telecommunications equip ment to the printer: 1 R[...]

  • Page 78

    Country/region • Germany • Austria • Switzerland There is a plug in stalled in the EXT port of the printer. This plug is n e cessa ry for the prop er functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (su ch as telephones or answering machines ) may not work. Connecting di[...]

  • Page 79

    4 If you would like to use the same line for both fax an d telephone communication, connect a se cond telephone line (not provided) betwe en the telephone and t he F slot of an active telephone wall jack. 5 If you would like to use the same line for recording me ssages on your answering machine, connect a second telephone line (no t provided) betwe[...]

  • Page 80

    3 Remove the protective plug from the EXT port of the printer. 4 Connect the other te lephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering m achine to the printer to receive both incom ing voice messages and faxes. Note: Setup steps may vary dependin g on your countr[...]

  • Page 81

    3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting to a com puter with a modem Connect the printer to a computer with a modem to send faxes from the softwar[...]

  • Page 82

    2 Connect a telephon e cord into the LINE port of the printer, and the n plug it into an active tele phone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the computer mod em. 5 Connect a third tele phone cord from the computer modem to the EXT port of the printer. 82[...]

  • Page 83

    Setting the outgoing fax name and number To have the design ated fax name and fax n umber printed on outgoing faxes: 1 Open a Web b rowser. 2 In the addre ss bar, type the IP addr ess of the printer, and th en press Enter . 3 Click Configur ation . 4 Click Fax Settings . 5 Click Anal og Fax Setup . 6 Click inside the Station Name box, and then ente[...]

  • Page 84

    Sending a fax Sending a fax using the control panel 1 Load an original document faceup , short-edg e first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, sma ll items, transparencies, photo paper, or thin media (such as magazin e clippings) into th e ADF. Place these items on the scanne r glass. 2 If you are loa[...]

  • Page 85

    5 Click Fax Shortcu t Setup . 6 Type a unique name for the shortcut, and then enter the fax number. To create a multiple-number shor tcut, enter the fax numbers for the group. Note: Separate each fax number in the gr oup with a semicolon (; ). 7 Assign a shortcut number. If you enter a numbe r that is already in us e, you are prompted to se lect an[...]

  • Page 86

    Using the address book Note: If the address book feature is not enabl ed, contact your syst em support person. 1 Load an original document faceup , short-edg e first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, sma ll items, transparencies, photo paper, or thin media (such as magazin e clippings) into th e ADF[...]

  • Page 87

    5 Touch Options . 6 From the Darkness area , touch to reduce the darkness of the fax, or touch to in crease the darkness of the fax. 7 Touch Fax It . Sending a fax at a scheduled time 1 Load an original document faceup, short edge firs t into the ADF or facedown on th e scanner glass. Note: Do not load postcards, photos, sma ll items, transparencie[...]

  • Page 88

    Canceling a fax after the original documents have been scanned to memory 1 On the home scree n, touch Cancel Jobs . The Cancel Jobs screen app ears. 2 Touch the job or jobs you want to cancel. Only three jobs appea r on the screen; touch the down a r row until the job you want appears, and then touch the job you want to cance l. 3 Touch Delete Sele[...]

  • Page 89

    Advanced Options Touching this bu tton opens a screen where you can change Delayed Send, Advanced Imagi ng, Custom Job, Transmission Log, Scan Preview, Edge Erase, and Advanced Duplex settings. • Delayed Send —Lets you send a fax at a later time or date. After se tting up your fax, touch Delayed Send , enter the time and d ate you would like to[...]

  • Page 90

    5 Click Anal og Fax Setup . 6 Click Ho lding Faxes . 7 Enter a password in the Prin t Faxes Password box. 8 In the Held Fax Mode box, click one of the following: • Off • Always On • Manual • Scheduled 9 If you selected Sched uled, continue with the following steps. Otherwise, go to step 10. a Click Fax Hold ing Schedule . b In the action bo[...]

  • Page 91

    Scanning to an FTP address ADF Scanner glass Use the ADF for multiple -page documents. Use the scanner glass for single pa ges, small items (such as postcards or photos), tran sparencies, photo paper, or thin med ia (such as magazine clippings). The scanner lets yo u scan documents directly to a File Transfer Prot ocol (FTP) server. Only one FTP ad[...]

  • Page 92

    Scanning to an FTP address using a shortcut number For information on creating shortcuts, see the section in this chapter on creating shortcuts. 1 Load an original document faceup, short edge firs t into the ADF or facedown on th e scanner glass. Note: Do not load postcards, photos, sma ll items, transparencies, photo paper, or thin media (such as [...]

  • Page 93

    Creating an FTP dest ination shortcut using the touch screen 1 On the home scree n, touch FTP . 2 Type the address of the F TP site. 3 Touch Save as Shortcut . 4 Type a unique name for the shortcut. Understanding FTP options Original Size This option opens a screen where yo u can choose the size of the documents you are goin g to copy. • Touch a [...]

  • Page 94

    Advanced Options Touching this bu tton opens a screen where you can chan ge Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, and Darkness settings. • Advanced Imag ing —Adjusts Backgrou nd Removal, Contra st, S hadow Detail, and Mirror Image before you scan the document • Custom Job (Job Buil d) —Combines multiple s[...]

  • Page 95

    Scanning to a computer or USB flash memory device ADF Scanner glass Use the ADF for multiple -page documents. Use the scanner glass for single pa ges, small items (such as postcards or photos), tran sparencies, photo paper, or thin med ia (such as magazine clippings). The scanner lets you scan documents directly to a comput er or a USB flash memory[...]

  • Page 96

    A shortcut numbe r was automatically assign ed when you clicked Submit. You can use this shortcut numb er when you are re ady to scan your documents. a Load an original document faceup, short edge firs t into the ADF or facedown on th e scanner glass. Note: Do not load postcards, photos, small items, trans p arencies, photo pape r, or thin media (s[...]

  • Page 97

    • JPEG —Each page of th e output is saved in a separate one-page fi le. When multiple pages are scanned, the output is a series of on e-page files. Compression This option sets the fo rmat used to compress the scann ed output file. Default Content This option tells the printe r the original document type. Ch oose from Text, Text/Photo, or Photo[...]

  • Page 98

    • Contrast —Touch to increase t he contrast, or touch to decrease the contrast. • Shadow Detail —Touch to increase the visible detail in the shadows, or touch to decrease the visible detail in the shado ws. Improving scan quality Question Tip When should I use Text mode? • Use Text mode wh en text preservation is the main goa l of the sca[...]

  • Page 99

    Printing This chapter covers printing, printer reports, and job c ancellation. Selection and handli ng of paper and specialty media can affect how reliably documents print. For more info rmation, see "Avoiding jams" and "Storing print media." Installing printer software A printer driver is software that lets the computer commu n[...]

  • Page 100

    Job type Descrip tion Confidential When you send a Confiden tial print job to the printe r, you must crea te a PIN in Print Properties. The PIN must be fo ur digits using the nu mbers 0–9. The job is held in printer memory until you enter the PIN from the control panel and choose to print or d elete the job. Repeat When you send a Repeat print jo[...]

  • Page 101

    3 From the radio grou p, select your job type (Confidential, Reserve, Re pea t, or Verify), and then assign a user name. For a confidentia l job, also enter a four-digit PIN. 4 On the home scree n, touch Held jobs . 5 Touch your user name. Note: A maximum of 500 results ca n be displayed for he ld jobs. If your name does not appear, touch until you[...]

  • Page 102

    Notes: • Hi-Speed USB devices must su pport the Full-spee d standa rd. Devices supporting only USB Low-speed capabilities are not supported. • USB devices must suppor t the FAT ( File Allocation Tables ) system. Devices formatted with NTFS ( New Technology File System ) or any other file system are not supported. • If selecting an encry pted [...]

  • Page 103

    Printing information pages Printing a menu settings page Print a menu settings p age to review the curre nt menu se ttings and to verify printer options are installed correctly. 1 Make sure the printe r is on and Ready app ears. 2 On the home scree n, touch . 3 Touch Reports . 4 Touch Menu Settings Page . Printing a network setup page If the printe[...]

  • Page 104

    Canceling a print job There are several method s for canceling a print job. The fo llowin g sections explain how to cancel a print jo b from the control panel or from a computer (dependin g on the operating system ). Canceling a print job fr om the control panel If the job is formatting or already printing, and Cancel a job appears on the disp lay,[...]

  • Page 105

    Printing in black and white To print all te xt and graphics using on ly the black toner cartridge, set the printer to Black Only. Note: The printer driver is capable of overriding this setting. 1 Make sure the printe r is on and Ready app ears. 2 On the home scree n, touch . 3 Touch Settings . 4 Touch repeatedly until Quality Menu ap pears. 5 Touch[...]

  • Page 106

    Clearing jams Avoiding jams The following hints can help you avoid jams: • Use only recommended pa per or specialty media. For more information, see the Card Stock & Label Guide available on the Lexma rk Web site at www.lexmark.com/public ations . • Do not load too much paper. Make sure the stack heigh t does not exceed the indicated maximu[...]

  • Page 107

    Jam numbers Area name Instructions 1 200–203 Do or A Open Door A, and then remove the jam. 2 230–231 Do or B Open Doors A an d B, and then remove an y jams. 3 241 Door C Open Door C, and then remove the jam. Open Tray 1, and th en remove any jams. 4 242–244 Do or D Open Door D, and then remove the jam. Open Trays 2–4, and then remove any ja[...]

  • Page 108

    200–203 paper jams 1 Open Door A by lifting the release latch and lowe ring the door. CAUTION: The inside of the printer might be hot. To reduce the risk of injury fr om a hot component, allow the surface to coo l before touching. 2 Lift the gre e n lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are remove d[...]

  • Page 109

    2 Lift the gre e n lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are remove d. 3 Push the green lever down. 4 Close Door A. 109[...]

  • Page 110

    5 Pull the multipurpose feed er down, and then open Door B. 6 Remove the jammed paper. 7 Close Door B. 8 Touch Continu e . 110[...]

  • Page 111

    241 paper jam 1 Open Door C. 2 Pull the paper d own and towa rd you. Note: Make sure all paper fragments are remove d. 3 Close Door C. 4 Open Tray 1, and the n remove any crum pled paper from t he tray. 5 Close the tray. 6 Touch Continu e . 111[...]

  • Page 112

    242–244 paper jams 1 Open Door D. 2 Pull the paper down and away from the printer. Note: Make sure all paper fragments are remove d. 3 Close Door D. 112[...]

  • Page 113

    4 Clear crumpled pape r from Trays 2–4. a Open Tray 2, and the n remove any crumpled pap er. b Close Tray 2. c Open Tray 3, and the n remove any crumpled pap er. d Close Tray 3. 113[...]

  • Page 114

    e Open Tray 4, and the n remove any crumpled pap er. f Open the inside cov er, and then remov e any jammed paper. g Close the inside cover, and then close Tray 4. 5 Touch Continu e . 250 paper jam 1 Remove the paper from th e multipurpose feeder. 2 Flex the sheets of paper back and fort h to loosen them, and then fan them . Do not fold or crease th[...]

  • Page 115

    3 Load the paper in to the multipurpose feeder. 4 Slide the paper guide toward the inside of the tray un til it lightly rests against the edge of the paper. 5 Touch Continu e . 280–282 paper jams 1 Open Cover F. 2 Remove the jammed paper. Note: If the pape r jam on the right is diff ic ult to remove, rotate the knob clockwise. 3 Close Cover F. 4 [...]

  • Page 116

    283–284 and 287–288 paper jams Covers, knobs, and handles located behind finisher Door G Cover, knob, or handle name 1 Cover G1 2 Cover G2 3 Knob G3 4 Cover G4 5 Cover G7 6 Knob G8 116[...]

  • Page 117

    Cover, knob, or handle name 7 Handle G9 1 Open Door G . 2 Lift both Cover G1 levers, and the n remove any jammed p aper. 3 Move Cover G2 to the right, and then remove any jamme d paper. Note: If the paper is jammed in the rollers , rotate Knob G3 counterclockwise. 4 Move Cover G4 do wn, and then remove any jammed paper. 5 Move Cover G7 to the left,[...]

  • Page 118

    7 Lift the inside cover. If th e paper is jammed in the rolle rs, rotate Knob G8 clockwise, and then remove the jammed paper. 8 Close Door G. 9 Touch Continu e . 284–286 paper jams 1 Open Door H. 2 Remove the jammed paper. 3 Close Door H. 4 Touch Continu e . 118[...]

  • Page 119

    289 staple jam 1 Open Door G . 2 Slide the G5 stapler toward the front o f the finisher. 3 Lift the lever, an d then remove the staple cartridg e. 119[...]

  • Page 120

    4 Open the staple cove r. 5 Remove the jammed stap le, and then close the cover. 6 Place the staple cartr idge into the upper staple r. 120[...]

  • Page 121

    7 Open the lower staple drawer. 8 Remove the staple ca rtridge identified on the display. 9 Remove the jammed stap les, and then pla c e the staple cartri dge into the stapler. 121[...]

  • Page 122

    10 Close the staple drawer. 11 Close Door G. 12 Touch Continu e . 290–295 paper jams 1 Remove all origi nal documents from the ADF. 2 Open the ADF cover, an d then remove any jammed paper. 3 Raise the sheet g uard, and then remove a ny jammed paper. Note: If the jammed paper can not be remove ea sily, rotate the paper advance whe el to the left. [...]

  • Page 123

    4 Close the ADF cover. 5 Open the scann er cover, and then remove any jamme d pages. 6 Close the scann e r cover. 7 Touch Continu e . 123[...]

  • Page 124

    Understanding printer menus Menus list A number of menus are available to make it easy fo r you to change pr inter settings. To acce ss the menus, touch on the ho me screen. Supplies Me nu Paper M enu Reports Cyan Toner Yellow Toner Magenta Toner Black Toner Cyan PC Unit Yellow PC Unit Magenta PC Unit Black PC Unit Waste Toner Box Staples G5 Staple[...]

  • Page 125

    Supplies menu Menu item Descript ion Cyan, Magent a, Yell ow, or Black Toner Low Replace Missing or Defective OK Unsupported Shows the statu s of the toner car tridges Cyan, Magenta, Ye llow, or Black PC Units Life Warning Replace Missing OK Normal Shows the status of the photoco nductor units Waste Toner Box Near Full Replace Missing OK Shows the [...]

  • Page 126

    Paper menu Default Source menu Menu item Descrip tion Default Source Tray <x> MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • From the Paper menu, Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting. • Tray 1 (standard tray) is the factory default setting. • O[...]

  • Page 127

    Menu item Description MP Feeder Size 11 x 17 A3 A4 A5 Executive Folio JIS B4 JIS B5 Legal Letter Statement Universal 7 3/4 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Specifies the paper size loaded in the multipurpose feeder Notes: • From the Pape r menu, Configure MP must be set to Cassette in order for MP Feeder to ap pear as a me[...]

  • Page 128

    Menu item Description Manual Paper Type Plain Paper Card Stoc k Transparency Glossy Labels Bond Letterhead Preprinted Colored Paper Custom Type <x> Specifies the type of pape r being manually loade d Note: Plain Paper is the factory default setting. Manual Envelope Size 7 3/4 Envelope 10 Envelope C5 Envelope B5 Envelope DL Envelope Specifies [...]

  • Page 129

    Substitute Size menu Menu item Descrip tion Substitute Size Off Statement/A5 Letter/A4 11 x 17/A3 All Listed Substitutes a specified pa per size if the requested paper si ze is not available Notes: • All Listed is the factory d efault setting. All available substitutions are allowed. • The Off setting in dicates no si ze substitutions are allow[...]

  • Page 130

    Menu item Description Envelope Te xture Smooth Normal Rough Specifies the rela tive texture of the en velopes loaded in a specific tray Note: Normal is the facto ry default sett ing. Letterhead Texture Smooth Normal Rough Specifies the rela tive texture of the pa per loaded in a spe cific tray Note: Normal is the facto ry default sett ing. Preprint[...]

  • Page 131

    Menu item Description Preprinted Loading Duplex Off Determines wh ether 2-sided printing occurs for all jobs that specify Preprinted as th e paper type Note: Off is the factory default setting. Colored Load ing Duplex Off Determines wh ether 2-sided printing occurs for all jobs that specify Colored as the pap er type Note: Off is the factory defaul[...]

  • Page 132

    Custom Bin Names menu Menu Item Description Standard Bin <none> Specifies a custom name for the Stand ard Bin Bin 1 <none> Specifies a custom name for Bin 1 Universal Setup menu These menu items are used to spe c ify the height, width, and feed dire ction of the Universal Paper Size. Th e Universal Paper Size is a user-defined pa per si[...]

  • Page 133

    Bin Setup menu Menu Item Description Output Bin Standard Bin Bin 1 Bin 2 Identifies installed output bins Note: Standard Bin is the facto ry default setting. Configure Bins Mailbox Link Link Optional Type Assignment Specifies configuration options for output bins Notes: • Mailbox is the fact ory default setting. • The booklet-maker bin (Bin 2) [...]

  • Page 134

    Reports menu Reports menu Menu item Descripti on Menu Setti ngs Page <none> Prints a report contain ing information about paper loaded in to trays, installed memory, the total page co unt, alarms, timeouts , the control pane l language, the TCP/IP a ddress, the stat u s of supplies, the statu s of the network connection, and other information[...]

  • Page 135

    Menu item Descripti on Print Fonts <none> Prints a report of all th e fonts available for the printer language currently set in the printer Print Directory <none> Prints a list of all the resources stored on an optional fla sh memory card or printer hard disk Notes: • Job Buffer Size must be set to 100% . • The optional flash me mor[...]

  • Page 136

    Settings menu General Settings menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Simplified Chinese Korean Japanese Sets the languag e of the text app earing on the display Note: All languag es may not be availabl e for all pr inters. Keyboard Keyboar[...]

  • Page 137

    Menu item Description Keyboard Accents/Symbols Tab Russian/Polish Tab Korean Tab Enables access to accent marks and symbols from the printer control panel keyboard Available selections fo r each menu item are: On Off General Defaults U.S. International Specifies the printer factory defaults Show Ini tial Prompt s Yes No Launches a setu p wizard whe[...]

  • Page 138

    Menu item Description Allow Background Removal On Off Specifies whether image backgr ound removal is allowed during copy, fax , e-mail, FTP, or scan to U SB Note: On is the fa ctory default setting. The background of the image will be removed. Allow Custom Job Scans On Off Lets you scan multiple jobs to one file Note: On is the factory default sett[...]

  • Page 139

    Menu item Description Timeouts Standby Mode Disabled 2–240 Specifies the numbe r of minutes of inacti vity before the system enters a lower power state Note: 15 minutes is the factory default setting. Timeouts Power Saver Mode Disabled 2–240 Specifies the number of minu tes of inactivity befor e some systems begin entering a minimum power state[...]

  • Page 140

    Menu item Description Print Recovery Auto Continue Disabled 5–255 Lets the printer automaticall y continue printing from certain offline situations when not resolved within the specified time period Notes: • Disabled is the factory default setting. • 5–255 is a range of time in seconds. Print Recovery Jam Recovery On Off Auto Specifies whet[...]

  • Page 141

    Copy Settings menu Menu item Descrip tion Content Text/Photo Photograp h Printed Image Text Specifies the type of conten t contained in the co py job Notes: • Text/Photo is the factory defa ult se tting. Text/Phot o is used when the original documents are a mixture of text and grap hics or pictur es. • Photograph tells the sca nner to pay extra[...]

  • Page 142

    Menu item Descrip tion Punch On Off Enables hole punching Note: On is the factory default setting. Staple On Off Enables stapling Note: On is the factory default setting. Original Size Letter Legal Executive Tabloid Folio A3 A4 A5 Statement JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the original document Cop[...]

  • Page 143

    Menu item Descrip tion Number of Copies <none> Specifies the number of copies for the copy job Overlay Off Urgent Confidential Copy Draft Custom Specifies overlay text that is printed on each page of the cop y job Note: Off is the factory default setting. Custom <none> Specifies custom overlay text Allow priority copies On Off Allows in[...]

  • Page 144

    Menu item De scriptio n Enable Manual Fax On Off Sets the printer to fax manually only , which requires a li ne splitter and a telephone hand set Notes: • Use a regular te lephone to an swer an incoming fax job and to dial a fax number. • Touch # 0 on the numeric keypad to go directly to the Manual Fax function. Memory Use All receive Mostly re[...]

  • Page 145

    Fax Send Settings Menu item De scriptio n Resolution Standard Fine Super Fine Ultra Fine Specifies quality in dots per inch (dpi). A higher resolution gi ves greater print quality, but it increa ses the fax tr ansmission time for outgoing faxes. Note: Stand ard is the factory default setting. Original Size Letter Legal Executive Tabloid Folio State[...]

  • Page 146

    Menu item De scriptio n Automatic Redial 0–9 Specifies the number of times th e printer tries to send the fax to a specif ied number Note: 5 is the factory default setting. Redial Frequency 1–200 Specifies the number o f minutes between redials Behind a PABX Off On Enables switchboard blind dialing without a dial tone Enable ECM On Off Enables [...]

  • Page 147

    Menu item De scriptio n Scan edge to edge On Off Specifies if the original docume nt is scanned ed ge-to-edge Note: Off is the factory default setting. Fax Receive Settings Menu item De scriptio n Enable Fax Receiv e On Off Allows fax jobs to be received by the printer Note: On is the factory default setting. Rings to Answer 1–25 Specifies the nu[...]

  • Page 148

    Menu item De scriptio n Forward to Fax E-mail FTP LDSS Specifies the type of recipient to which faxes will be forwarded Note: Th is item is available only from the printer embedded Web pages. Forward to Sh ortcut <none> Lets you enter the shortcut numbe r wh ich matches the recipient type (Fax, E- mail, FPT, ord LDSS) Block No Name Fax On Off[...]

  • Page 149

    Menu item De scriptio n Logs Display Remote Station Nam e Dialed Number Specifies whether printed logs display th e dialed number or the stati on name returned Enable Job Log On Off Enables access th e Fax Jo b log Enable Call Log On Off Enables access the Fax Call log Log Output Bin Standard Bin Bin 1 Specifies the output bin where fax logs are pr[...]

  • Page 150

    Fax Mode (Fax Server) menu Fax Server mode sends the fax job to a fax server for transm ission. Fax Server Setup Menu item De scriptio n To Format Reply Address Subject Message Lets you enter the informati on using the virtual keyboard on th e printer touch screen Primary SMTP Gateway Specifies SMTP server po rt informatio n Note: 25 is the default[...]

  • Page 151

    Menu item De scriptio n Original Size Letter Legal Executive Tabloid Folio Statement A3 A4 A5 JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the document that is being scanned Note: Le tter is the US factory default sett ing. A4 is the in ternational factory default setting. Use Multi-Page Tiff On Off Provides a[...]

  • Page 152

    Menu item Descrip tion Resolution 75 150 200 300 400 600 Specifies how many dots per inch are scanned Note: 150 dpi is the fac tory default set ting. Darkness -5 to +5 Lightens or darkens the output Note: 5 is the factor y default settin g. Orientatio n Portrait Landscape Specifies the orientat ion of the scanned image Note: Portrait is the factory[...]

  • Page 153

    Menu item Descrip tion JPEG Quality 5–90 Sets the quality of a JPEG text or text/photo image in relation to file size and the quality of the image Notes: • 75 is the factory default setting. • 5 reduces the file size, b ut the quality of the image is lesse ned. • 90 provides the best image quality, but the file size is very larg e. • This[...]

  • Page 154

    Menu item Descrip tion Allow Save as Shortcut On Off Lets you save e-mail a ddresses as shortcuts at the device Notes: • Off is the factory default setting. • When set to No, the Save as Shortcut butt on does not ap pear on the E- mail Destination screen. Backgr ound Rem oval -4 to +4 Adjusts the amount of backgrou nd visible on a copy. Note: 0[...]

  • Page 155

    Menu item Descrip tion E-mail Server Setup Send me a copy Never appears On by default Off by default Always On Sends a copy of the e-mail ba ck to the creator of the e-mail E-mail Server Setup Max e-mail size 0–65535 kB Specifies the maximum e-mail size in kilobytes Note: E-mail above the specified size is not sent. E-mail Server Setup Size Error[...]

  • Page 156

    Menu item Description Content Text/Photo Photograp h Text Specifies the type of content that w ill be scanned to FTP Notes: • Text/Photo is the factory default se tting. Text/P hoto is used when the documents are mostly text or line art. • Photograph is used when the docume nt is a high-quality photograph or inkjet print • Text is used when t[...]

  • Page 157

    Menu item Description Duplex Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes: • Off is the factory default setting . • Long edge assum es binding along the long edge of the page (left edge for portrait orientati on and top edge for lan dscape orientation). • Short edge a ssumes binding along the sho[...]

  • Page 158

    Menu item Description FTP bit Depth 8 bit 1 bit Enables the Text/Photo mode to h ave smaller fil e sizes by using 1-bit image s when Color is set to Off Note: 8 bit is the factory default setting. Base Fil e Name <none> Lets you enter a base file name Custom Job Scanning On Off Lets you copy a document that contain s mixed paper sizes into a [...]

  • Page 159

    Menu item Descrip tion Content Text/Photo Photograp h Text Specifies the type of conte nt that will be scanned to USB Notes: • Text/Photo is the factory defa ult se tting. Text/Phot o is used when the documents are mostly te xt or line art. • Photograph is used wh en the document i s a high-quality photograph or inkjet print • Text is used wh[...]

  • Page 160

    Menu item Descrip tion Duplex Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes: • Off is the factory default setting. • Long edge assumes bindi ng along the long edge of the page (left ed ge for portrait orientation and top edg e for landscape orien tation). • Short edge assumes bi nding along th e s[...]

  • Page 161

    Menu item Descrip tion Backgr ound Rem oval -4 to +4 Adjusts the amount of backgrou nd visible on a copy Note: 0 is the factor y default settin g. Contrast Best for content 0–5 Specifies the contrast of the output Note: “Best for content” is the factory default setting. Shadow Detail -4 to +4 Adjusts the amount of shado w detail visible on a [...]

  • Page 162

    Menu item Descrip tion Collati on On Off Stacks the pages o f a print job in sequence when printing multiple copies Notes: • Off is the factory default setting. No pa ges will be collated. • The On setting stacks the print job sequentially. • Both settings print the entire job the number of times specified by the Copy menu setting. Separator [...]

  • Page 163

    Menu item Descrip tion Multipage View Auto Long Edge Short Edge Specifies the orientation of a multiple-page sheet Notes: • Auto is the factor y default settin g. The printe r chooses be tween portr ait and landscape . • Long Edge uses landscap e. • Short Edge us es portrait. Multipage Bord er None Solid Prints a border around ea ch page imag[...]

  • Page 164

    Quality menu Menu item Desc ription Print Mode Color Black Only Specifies whether images a r e printed in graysca le or in color Note: Color is the factory default setting. Color Correction Auto Off Manual Adjusts the color outp ut on the printed page Notes: • Auto is the facto ry default setting. Auto applies different colo r conversion tables t[...]

  • Page 165

    Menu item Desc ription RGB Saturat ion 0–5 Adjusts saturation in color outputs Notes: • 0 is the factory default setting. • This does not affect files wh ere CMYK color specificatio ns are being used. Color Bal ance Cyan -5–5 Magenta -5–5 Yellow -5–5 Black -5–5 Reset Defaults Adjusts color in printed ou tput by increasing or de creasi[...]

  • Page 166

    Menu item Desc ription Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Notes: • US CMYK is the US factory default setting. US CMYK applies a color conversion table that tries to prod uce output that matches SWOP[...]

  • Page 167

    Menu item Descrip tion Job Acct Stat Print Clear Prints a list of all stored job statistics or deletes the information from the printer hard disk Notes: • A printer hard disk must be installed in the printer and operating proper ly for this menu item to be avai lable. • Selecting Print prints a list of statistics. • Clear deletes all job stat[...]

  • Page 168

    Menu item Description Black Only Mode Off On Prints all text and graphics using only the bla ck toner cartridge Printer Usage Max Speed Max Yield Specifies how the printer p rocesses jobs with black and white and color information Notes: • Max Speed prints in a black only mode until it receives a pag e with color content. Then, it prints in color[...]

  • Page 169

    Menu item Description Factory Defaults Do Not Restore Restore Now Returns the printer settings to the factory default set tings Notes: • Do Not Restore is the factory defaul t setting. Do Not Restore keeps th e user-defined settings. • Restore returns all printer settings to the factory default se ttings except Network/Ports menu settings. All [...]

  • Page 170

    PCL Emul menu Menu item Description Font Source Resident Disk Flash Download All Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setti ng. It shows the factory default set of fonts download ed into RAM. • Flash and Disk settings show all fonts resident in that option. • Flash option must be [...]

  • Page 171

    Menu item Description PCL Emulation Settings Orientation Portrait Landscape Specifies the orientation of text and graphics on the pa ge Notes: • Portrait is the factory default setting. • Portrait prints text and graphics para llel to the short edge of the p age. • Landscape prints text a nd graphics parallel to the long edge of the page. PCL[...]

  • Page 172

    Menu item Description Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray <x> Off None 0–199 Assign Manual Paper Off None 0–199 Assign Man Env Off None 0–199 Configures the printer to work with pr inter software or prog rams that use different source assignments fo r trays, drawers, and feeders Notes: • Off is the factory defa[...]

  • Page 173

    HTML menu Menu item Description Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Letter Goth ic Lubalin Gothic Marigold MonaLisa Recut Mon[...]

  • Page 174

    Menu item Descrip tion Backgrounds Do Not Print Print Specifies whether to prin t backgrounds on HTML documents Note: Print is the factory default set ting. Image menu Menu item Descrip tion Auto Fit On Off Selects the optimal paper size, scaling, and orie ntation Notes: • On is the factory default setti ng. • The On setting overrides scaling a[...]

  • Page 175

    Security menu Menu item Description Authentication Mode Authentication disabled NTLM LDAP LDAP and GSSAPI Internal Kerberos 5 Specifies the auth entication method Notes: • Authentication disabled is the factory default settin g. • If “Authentication disabled” is select ed, Functi on Access settings requiring user IDs or passwords are ignore[...]

  • Page 176

    Menu item Description Function Access FTP Access No authenti cation required Require User ID on ly Require User ID and Password Function disabled Enables access to the scan to FTP functions Function Access Held Jobs Access No authenti cation required Require User ID on ly Require User ID and Password Function disabled Enables access to held jobs Fu[...]

  • Page 177

    Menu item Description Function Access Profile Access No authentication required Require User ID on ly Require User ID and Password Function disabled Enables access to profiles Confidential Print Max Invalid PIN 2–10 Off Limits the numb er of times an invalid PIN can be entered befo r e jobs associated with a u ser id are deleted Notes: • Off is[...]

  • Page 178

    Menu item Description Password Protect Settings Accept Advanced Password only Accept Advanced and User Passw ords Not Protected Protects access to the Settings menu Notes: • “Accept Advanced Password only” is the fact ory default setting. • Protection is not applied unle ss a valid password is set. • The password protects the following me[...]

  • Page 179

    Menu item Description Password Protect NTLM Authentication Setup Register with NT Domain Domain Name Domain PDC Allows registration or registration re mo val for prin ters with an NT do main Notes: • Domain Name—Enter the text entr y for the domain nam e. The factory default for th e variable domain name is <domain>. Use the virtual keybo[...]

  • Page 180

    Menu item Descrip tion Month January February March April May June July August Septembe r October November December Specifies the month Day 0–31 Specifies the day Hour 0–23 Specifies the hour Minute 0–59 Specifies the minute DST Mode Automatic Manual Accommodates Daylight Savings Time ch anges Notes: • Automatic is the factory defau lt sett[...]

  • Page 181

    Menu item Descrip tion TCP/IP Set Hostname Address Netmask Gateway Specifies the current TCP/IP address information Note: This is a four-field IP address. TCP/IP Set static IP address Address Netmask Gateway Configures the TCP/IP address informa t ion TCP/IP Enable DHCP On Off Enable RARP On Off Enable BOOTP On Off AutoIP On Off Enable FTP/TFTP On [...]

  • Page 182

    Menu item Descrip tion TCP/IP WINS Server Address DNS Server Address Backup DNS Server Address Domain Search Order Restricted Server List MTU Default TT L DDNS mDNS Zero Configurat ion Name SLP Broadcast On Off LPD Timeout LPD Banner Pa ge On Off LPD Trailer Page On Off LPD Carriage Return Conversion On Off Lets you view or chan ge the setting IPv6[...]

  • Page 183

    Menu item Descrip tion IPv6 Enable DHCPv6 Yes No Enables DHCPv6 in the printer Note: No is the factory default setting. E-mail Server Setup menu Use the fo llowing menu to conf i gure the SMTP e-mail server. Menu item Descrip tion E-mail Server Setup Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port S[...]

  • Page 184

    Menu item Descrip tion E-mail Server Setup Limit destinations Sends an e-mail onl y when the address contains the domain name, such as a company domain name Notes: • E-mail can only be sent to th e specified domain. • The limit is one domain. E-mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link Defines th e path[...]

  • Page 185

    Menu item Descrip tion NPA Mode Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conven tions defined by the NPA protocol Notes: • Auto is the f actory defa ult setting. • Changing this setting from th e control panel and then exiting the me nus causes the printer to resta r t. T[...]

  • Page 186

    Standard USB menu Menu item De scriptio n PCL SmartSwitch On Off Sets the printer to automatically swit ch to PCL emulatio n when a print job received through a USB port re quires it, regardless of the default printe r language Notes: • On is the factory default setting. • When the Off se tting is used, the prin ter does not examine incoming da[...]

  • Page 187

    Menu item De scriptio n Job Buffering On Off Auto Temporarily store s jobs on the printer ha rd disk before printing Notes: • Off is the factory default setting. • The On setting buffe rs jobs on the printer hard disk. • The Auto setting buffers print j obs only if the printe r is busy processing data from another inp ut port. • Changing th[...]

  • Page 188

    Menu item Description Packet Burst On Off Reduces network traffic by allowing the transfer and a cknowledgement of multiple data packets to and from the NetWare server Note: Off is the factory default setting. NSQ/GSQ Mode On Off Sets the NSQ/GSQ Mode setting Note: Off is the factory default setting. AppleTalk menu Menu item Description View Name &[...]

  • Page 189

    Menu item Descrip tion E-mail guide Provides information about sending e -mails using addresses, shortcut numbers, or the address book, and cha nging settings Fax guide Provides information abo ut sending faxes using fax numbers, shortcut numbers, or the address book, and cha nging settings FTP guide Provides information abo ut scanning documents d[...]

  • Page 190

    Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the messag e to clear. Bin <x> Full Remove the stack of paper from the sp ecified exit bin to clear the message. Busy Wait for the message to clear. Calibrating Wait for the message to clear. Call complete A fax call is com[...]

  • Page 191

    Close door <x> Close the specified do or. Connect <x>bps The fax is connected . Wait for the messag e to clear. Note: <x> is the baud rate per se cond. Copies Enter the desired number of copi es. Defragmenting Flash DO NOT POWER OFF Wait for the message to clear. Warning: Do not turn the printe r off while this mess age appears on[...]

  • Page 192

    Enter PIN Enter the PIN you created in Prin t Properties whe n the confidenti al job was sent for printing. Enter PIN to lock Enter the PIN you created to lock the control panel and prevent m enu changes. Error reading USB drive Remove the device and w ait for the message to clea r. The USB drive may be corrupte d. Fax failed The fax failed to be s[...]

  • Page 193

    Invalid file format A file stored on the USB drive is invalid . The file exten sion is correct, b ut the file conte nts are not pr operly formatt ed. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .p ng, .tiff, .tif, .pcx, or .dcx. Invalid PIN Enter a valid PIN. Invalid Network Code You need to d ownload [...]

  • Page 194

    No answer A fax number i s dialed, but no co nnection is made. Wait for the message to clear. No dial tone The printer does not have a dial tone . Wait for the message to clear. No held jobs Wait for the message to clear. No jobs to cancel Wait for the message to clear. No recognized file types Either there are no files saved on the USB drive, or t[...]

  • Page 195

    Ready The printer is ready to receive print jobs. Receive complete The printer has rece ived an entire fax job. Wait for the me ssage to clear. Receiving page <n> The printer receives page <n> of the fax job, where <n> is the number of th e page received. Wait for the messa ge to clear. Remote Management Active DO NOT POWER OFF Th[...]

  • Page 196

    Restoring Factory Defaults Wait for the message to clear. When factory default settings are restored: • All downloaded re sources in the printer memory are dele ted. This includes fonts, macros, and symbo l sets. • All settings return to the factory de faults except the Display L anguage setting in the Setup menu and the custom settings in the [...]

  • Page 197

    System busy, preparing resources for job. Not all resources needed for the job are available. Wait for the me ssage to clear. System busy, preparing resources for job. Deleting held job(s). Not all resources need ed for the job a re available. Some he ld jobs are delete d to free system memory. Wait for the message to clear. Submitting Selection Wa[...]

  • Page 198

    • Check tray length and width gui des and make sure the paper is pro perly loaded in the tray. • Check the Print Properties setting s to make sure th e pr int job is requesting the correct paper size and type. • Check that the paper size is corr ectly set. For exa mple, if the MP Feeder Size is set to Universal, make sure the paper is large e[...]

  • Page 199

    50 PPDS font error • Touch Continu e to clear th e message and continue printing. • The printer cannot find a requested font. Fr om the PPDS menu, select Best Fit , and then select On . The printer will find a similar font an d reformat the affected text. • Cancel the current print job. 51 Defective flash detected • Touch Continu e to clear[...]

  • Page 200

    56 Parallel port <x> disabled • Touch Continu e to clear the message. The printer discard s any data rece ived throug h the paralle l port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port <x> disabled • Touch Continu e to clear the message. The printer discar ds any data received through the serial[...]

  • Page 201

    4 Connect the power cord to a properly g rounded outlet. 5 Turn the printer power back on. 61 Remove defective hard disk • Touch Continu e to clear th e message and continue printing. • Install a different h ard disk before per formi ng any operations that require a ha rd disk. 62 Disk full • Touch Continu e to clear th e message and continue[...]

  • Page 202

    84 Replace black pc unit The black photoc onductor is exhau sted. Install a new photoco nductor. 84 Replace color pc units One or more of the color photoconductors are exhausted. Install new cyan, magenta, and yellow photoconductors. 84 Unsupported <color> pc unit Replace the specified photoconductor(s). Note: The printer has four photocon du[...]

  • Page 203

    Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the prin ter supplies. St ore su pplies right side up in their origi nal packing until you are ready to use them. Do not expose supplies to: • Direct sunli ght • Temperatures above 35 °C (95[...]

  • Page 204

    Conserving supplies There are some settings you can change from the control panel that will help you conserve tone r and paper. For more information, see “Supp lies menu,” “Quality menu,” and “F inishing menu.” If you need to print seve ral copies, you can conserve supp lie s by printing the first copy and checking it for accuracy befor[...]

  • Page 205

    See the illustrations inside the stapler fini sh er door for mo re information. Part name Part number Staple Cartridges–3 pack (Staples G5) 25A0013 Advanced Booklet Staples (Staples G11 and Stap les G12) 21Z0357 Ordering a waste toner box When 8 2 Waste toner box nearly full appears, order a replacement waste toner box. T h e waste toner box must[...]

  • Page 206

    5 E6 Door tab 1 Unpack the rep lacement waste toner box an d accessories. 2 Open Door E (front printer d oor). Warning: To avoid overexposing the photocond uctors, do no t leave the door open for more than 10 minutes. 206[...]

  • Page 207

    3 Grasp the E6 Door ta b, and then push the door down. 4 Remove the old printh ead lens cleaner from Door E, an d then discard it. 5 Remove the waste toner box. 207[...]

  • Page 208

    6 Place the plastic cover over the waste toner box. 7 Place the waste tone r box in the recycling bag . 8 Use the new pri nthead lens cleaner to clean the printhead lenses. 208[...]

  • Page 209

    9 Insert the new waste toner box. 10 Place the new pri nthead lens clean er in the notche s of Door E. 11 Close Door E6. 209[...]

  • Page 210

    12 Close Door E. 13 Remove all paper from the printer paper path. Visit www.lexmark.com/recycling to learn how to recycl e the waste toner box. Cleaning the printhead lenses Clean the printhead lenses when you replace the waste toner box or when you enco unt er print quality problems. 1 Waste toner box 2 Door E6 3 Door E (front door) 4 Printhead le[...]

  • Page 211

    5 E6 Door tab 1 Open Door E (front door). Warning: To avoid overexposing the photocond uctors, do no t leave the door open for more than 10 minutes. 2 Grasp the E6 Door ta b, and then push the door down. 3 Remove the waste toner box. 4 Locate and remove the printhe ad lens cleaner from Door E. Note: If you are replacing the waste toner box, use th [...]

  • Page 212

    5 Insert the padded tip of the printhead lens cl eaner into the first printhea d lens opening. 6 Push the printhead lens cleaner all th e way to the back of th e lens, and then pul l it out. 7 Clean the remai ning three printhea d lenses. 212[...]

  • Page 213

    8 Insert the waste toner box. 9 Place the printhead lens cleaner in the notches of Door E. 10 Close Door E6. 213[...]

  • Page 214

    11 Close Door E. Replacing a photoconductor Replace the black ph otoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer d oor). Warning: To avoid overexposing the photocond uctors, do no t leave the door open for more than 10 minu[...]

  • Page 215

    3 Remove the photoconductor (s) specified on the display. Photocond uctor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4 4 Unpack the replacement pho toconductor. 5 Align and insert the end of the photoconductor. 215[...]

  • Page 216

    6 Remove the tape from the top of the photoconductor. 7 Press the button forward to i n sert the photoconductor while remo ving the casing. 8 Lift the ba r up, and then press latch E5 down so that it holds the bar in positio n . 216[...]

  • Page 217

    9 Close Door E. Replacing a toner cartridge Replace the specifi ed toner cartridge (cyan, magenta, yellow, or black) when 88 Repla ce <color> toner appears. The prin ter will not continue prin ti ng until th e specified cartridge is replaced. 1 Make sure the printe r is on and Ready or 88 Replace <color> toner appears. 2 Unpack the new [...]

  • Page 218

    5 Remove the cartri dge by gently pulling it away from the printer. 6 Align the arrow-shaped handle with the unlock symbo l, and then insert the toner cartridge a ll the way into the opening. 7 Lock the cartridge by turning the arrow-shap ed cartridge handle clockwise until it po ints toward the lock symbol. 218[...]

  • Page 219

    8 Close Door E. Cleaning the exterior of the printer 1 Make sure that the p r inter is turned off and unplugged from the wall outlet. CAUTION: To avoid the risk of electric shock, unplug th e power cord from the wall ou tlet and disconnect all cables to the printer before proceedin g. 2 Remove paper from the p aper support and paper exit tray. 3 Da[...]

  • Page 220

    Cleaning the scanner glass Clean the scanner gl ass if you encounte r print qua lity problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper to wel with water. 2 Open the scanner cover. 3 Wipe the scanner gla ss until it is clean and dry. 4 Wipe the white unde rside of the scanner cover until it is [...]

  • Page 221

    Follow these guidelin es to avoid personal injury or printe r damage: • Use two people to roll the printer. • Use two people to roll the scanner wh ile it is on its scanner shelf. • Before moving the printer: – Turn off the p rinter using the p ower switch, and then unplug the power cord from the wall outlet. – Disconnect all cords th e c[...]

  • Page 222

    2 Unplug the printer po wer cord. 3 Remove the conn ector bracket . 4 Disconnect all cabl es from the back of the printer and scanner. 5 Remove any paper or specialty me dia from the standard exit bin. 222[...]

  • Page 223

    6 Remove any paper or specialty medi a from the multip urpose feede r. 7 Grasp the ex tension on t he multipurpose feeder, and then fully collapse it. 8 Push the multipurpose feed er up to close it. 9 Move the printer from under the scanne r shelf. CAUTION: The printer weighs 91.2 kg (201 lb); therefor e, it requires two peop le to roll it safely. [...]

  • Page 224

    1 50 mm (2 in.) 2 825 mm (2.7 ft) 3 418 mm (1.4 ft) 4 100 mm (4 in.) 5 1750 mm (5.8 ft) 3 Complete the setup of the printer and scanner b y completing the “Setting up the printer” chapter in the Setup Guide . 4 Verify that the printer and scanner are functioning properly by printing a menu settings pag e. Shipping the printer If shipping the pr[...]

  • Page 225

    Administrative support Adjusting the brightness of the display If you are having trouble reading your display, the LCD brigh tness can be adjusted through the Settings menu. 1 Make sure the printe r is on and Ready app ears. 2 On the home scree n, touch . 3 Touch Settings. . 4 Touch General Settings . 5 Touch repeatedly until Brightness ap pears. 6[...]

  • Page 226

    6 Touch repeatedly until Power Saver appears. 7 Touch to decrease the time, or touch to increase the time. The settings availab le range from 2–240 minutes. 8 Touch Submit . 9 Touch . Restoring the factory default settings 1 Make sure the printe r is on and Ready app ears. 2 On the home scree n, touch . 3 Touch Settings . 4 Touch General Settings[...]

  • Page 227

    Locking the control panel menus using the Embedded Web Server You can use the contro l panel lockout functionality to create a PIN and choose specific menus to lock. Each time a locked menu is select ed, the user will be prompted to enter the correct PIN. Th e PIN does not affe ct access through the Embedded Web Server. To lock control pa nel menus[...]

  • Page 228

    Supporting IPSec Internet Protocol Security (IPSec) provides authentication and encryption at the network layer a llowing all application and network connections ove r the IP pr otocol to be se cure. IPSec can be set up between the printer an d up to five hosts, using both IPv4 and IPv6. To configure IPSec usin g the Embedded Web Server: 1 Open a W[...]

  • Page 229

    To install and us e certificates as pa rt of the credentials: 1 Open a Web browser. In th e address bar, type the IP addr ess of th e printer or print se rver to be protected using the format: http://ip_address/ . 2 Click Configur ation . 3 Under Other Settings, click Network/Ports . 4 Click Certificate Management . To enable and configure 802.1x a[...]

  • Page 230

    5 Click TCP/IP Port Access . 6 Select th e Secure Mode Acti ve check box. Note: If Secure Mode Active is gray or not selectabl e, create an administrative password and try ag ain. 7 Select a setting for each li sted port, and then click Submi t . There are three ways to configure the TCP and UDP network ports: • Disabled —Port is disabled and n[...]

  • Page 231

    Troubleshooting Checking an unresponsive printer If your printer is not respondi ng, make sure: • The power cord is plugged into the printer and a p r operly grounded electrical outle t. • The electrical outlet is not turned off by any switch or breaker. • The Ground Fault Ci rcuit Interrupter (GFCI) has not tripp ed. From the back of the pri[...]

  • Page 232

    2 Press the A1 green lever down to its normal position. 3 Close Door A. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the documen t you want to print in Adobe Acrob at. 2 Click the pr inter icon. The Print dialog appears. 3 Select Print as image . 4 Click OK . Control panel display is [...]

  • Page 233

    Check to see if the paper tray is empty Load paper in the tray. Make sure the correct printer software is installed • Verify that you ar e using the correct printer softwa re. • If you are usi ng a USB port, make sure you are ru nning Windows Vista, Windows XP, Windows Server 2003, or Windows 2000/Me/98 and using compatible printer software. Ma[...]

  • Page 234

    5 Touch repeatedly until Print Recovery appea rs. 6 Touch until Of f appears. 7 Touch Submit . 8 Touch . Job prints from the wrong tray or on the wrong paper Check the Paper Type setting Make sure the Paper T ype setting matches the paper loaded in the tray. Incorrect characters print Cause Solution Printer is in Hex Trace mode. If Ready H ex appea[...]

  • Page 235

    3 Touch Settings . 4 Touch General Settings . 5 Touch repeatedly until Timeouts appears. 6 Touch Timeouts . 7 Touch the next to Print Timeou t repeatedly until the desired value appears. 8 Touch Submit . 9 Touch . Solving copy problems Copier does not respond These are possible so lutions. Try one or more of th e following: Are there any error mess[...]

  • Page 236

    Is the toner low? When 88 <color> Toner Low appears or when the print becomes faded, replace the toner cartridge(s). Is the scanner glass dirty? Clean the scanner gl ass with a clean, lint-free clo th dampened with water. Is the copy too light or too dark? Adjust the dens ity of the co py. Check the quality of the original document Make sure [...]

  • Page 237

    Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, make sure: • The three cables located on the back of the scanner are att ached to the pr inter secure ly. • The printer is turned on. • The printer cable is securely attache d to the printer and the ho st computer, print server, option, or other netwo[...]

  • Page 238

    Check the document placement Make sure the docume nt or photo is loaded facedown on the scan ner glass in the uppe r left corner. Partial document or photo scans These are possible so lutions. Try one or more of th e following: Check the document placement Make sure the docume nt or photo is loaded facedown on the scan ner glass in the uppe r left [...]

  • Page 239

    Check the telephone wall jack 1 Plug a telephone into the wall jack. 2 Listen for a dial ton e . 3 If you do not hear a dial tone, plug a different telephone into the wall jack. 4 If you still do not hear a dial tone, plug a telephone into a different wall jack. 5 If you hear a dia l tone, connect the printer to that wall jack. Review this digital [...]

  • Page 240

    Can send but not receive faxes These are possible so lutions. Try one or more of th e following: Is there paper in the paper tray(s)? Make sure paper is loaded in the tray(s). Check the ring count delay settings The ring count delay sets th e number of times the phone lin e rings before the printe r answers in Fax On ly or Fax Tel modes. If you hav[...]

  • Page 241

    • Increase the fax scan resolution, if possible. Is the toner low? When 88 <color> toner low appears or when you experience faded print, replace th e cartridge(s). Make sure the fax transmission speed is not set too high Decrease the in coming fax transmission speed: 1 Open a Web b rowser. 2 In the addre ss bar, type the IP addr ess of the [...]

  • Page 242

    Check to see if the option is connected to the printer 1 Turn the printer of f. 2 Unplug the printer. 3 Check the connection betwe en the option and the printer. Make sure the option is installed Print a menu setting s page and check to see if the option is listed in the Installed Opti ons list. If the option is not listed, reinstall it. Make sure [...]

  • Page 243

    Internal print server If the internal print server does not o perate correctly, these are possible solu ti ons. Try one or more of the following: Check the print server connections • Make sure the internal print server is se curely attached to th e printer syst em board. • Make sure you are u s ing the correct (op t ional) cable and that it is [...]

  • Page 244

    Note: Do not load A4- or letter-size pa per in the multipurp ose feeder. Is the letter- or A4-size paper loaded in a 520-sheet tray? The finisher will not ac cept letter- or A4-size paper from the multipurpose feeder. Lo ad letter- or A4-size paper in the short-edge orientatio n in a 52 0-sheet tray. Make sure the paper size is supported by the boo[...]

  • Page 245

    Solving print quality problems The information in the following topics may help you solve print quality proble ms. If these su ggestions still do not correct the pro blem, contact Cust omer Support. You may have a printer part that requires adjustm ent or replacement. Isolating print quality problems To help isolate print q uality problems, print t[...]

  • Page 246

    Characters have jagged or uneven edges If you are u sing downloaded fonts, verify that the fonts are supported by the printer, the h ost computer, and the software progra m. Clipped images These are possible so lutions. Try one or more of th e following: Check the paper guides Move the guides in the tray to the correct positions for the paper size [...]

  • Page 247

    Incorrect margins Check the paper guides Move the guides in the tray to the correct positions for the paper size loade d. Check the Paper Size setting Make sure the Paper Si ze setting ma tches the paper loaded i n the tray. Check the Page size setting Before sending th e job to print, spe cify the correct page size in Print Properties or the softw[...]

  • Page 248

    Paper curl These are possible so lutions. Try one or more of th e following: Check the Paper Type setting Make sure the Paper T ype setting matches the paper loaded in the tray. Has the paper absorbed moisture due to high humidity? • Load paper from a fresh pa ckage. • Store paper in its original wrappe r until you use it. Print irregularities [...]

  • Page 249

    Repeating defects Do marks occur repeatedly only in one color and multiple times on a page? Replace the photocondu ctor(s) if the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in.) Note: The printer has four photocon ductors: cyan, magenta, yellow, and black. The cyan, magenta, a nd yellow photoconductors must all be replaced at the same [...]

  • Page 250

    Check the paper Avoid textured paper with rough finishes. Check the Paper Type setting Make sure the Paper T ype setting matches the paper loaded in the tray. Make sure Color Saver is set to Off Color Saver may be set to On. Is the toner low? When 88 <color> toner low appears order a new cartridge. A toner cartridge may be defective Replace t[...]

  • Page 251

    Toner fog or backg round shading appears on the page A toner cartridge may be defective Replace the to ner cartridge. Are the photoconductors worn or defective? Replace th e photocondu ctor(s). Note: The printer has four photocon ductors: cyan, magenta, yellow, and black. The cyan, magenta, a nd yellow photoconductors must all be replaced at the sa[...]

  • Page 252

    Transparency print quality is poor Check the transparencies Use only transparencies recommend ed by the printer manufacturer. Check the Paper Type setting Load transparencies, and make sure the Paper Type setting is set to Transparency. Uneven print density A B C D E A B C D E A B C D E Replace th e photocondu ctor(s). Note: The printer has four ph[...]

  • Page 253

    Should I use PostScript or PCL emulation printer so ft ware? What settings should I use for the best color? The PostScript drive r is strongly recomme nded for best color qu ality. The default settin gs in the PostScript driver provide the preferred color quality for the majority of printouts. Why doesn't the pr inted color match the color I s[...]

  • Page 254

    Manual Color menu Object typ e Color conv ersion tables RGB Image RGB Text RGB Graphics • Vivid —Produces brighter, more saturated co lors and may be applied to all incoming color formats. • sRGB Display —Produces an output that approxima tes the colors displayed o n a computer monitor. Black toner usage is optimized for printing photograp [...]

  • Page 255

    To access a d etailed Color Samples set from the Embedded Web Server: 1 Open a Web browser. 2 In the address bar, type the network printer IP address. 3 Click Configuration . 4 Click Color Samples . 5 Click Detailed Options to narrow the s et to one color r ange. 6 When the Detailed Options p age appears, select a color con version table. 7 Enter t[...]

  • Page 256

    Notices Product name: Lexmark X940e, Lexmark X945e Machine type: 7510 Model(s): 030, 230 Edition notice April 2007 The following paragraph do es not apply to any country whe r e such provisions are inconsis tent with local law: LEXMARK INTERNATION AL, INC., PROVID ES THIS PU BLICATION “AS IS” WIT HOUT WARRAN TY OF ANY KIN D, EITHER EXPRE SS OR [...]

  • Page 257

    Conventions Note: A Note identifies something that could help you. Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause y ou harm. CAUTION: This type of CA UTION indicates that you should not touch the marked area. CAUTION: This type of CA UTION indicat[...]

  • Page 258

    This device has been designed to operate only with the antenna provided. Use of any ot her antenna is strictly prohibited per re gulations of Industry Canada. To prevent radio interference to the licensed service, this dev ice is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) [...]

  • Page 259

    English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance wi th the essential requirements and other re levant provisi ons of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc. dec lara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones [...]

  • Page 260

    Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 52 dBA Scanning 54 dBA Copying 53 dBA Ready 32 dBA Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient temperature 15.6C° – 32.2C° Shipping and storage temperature -40.0C° – 60.0C° Waste from Electri[...]

  • Page 261

    The telephone company may make changes in its facilities, equipmen t, operations or procedures that could affect the operation o f this equipment. If this happens, the telephone company will provide advance notice in ord er for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for [...]

  • Page 262

    Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal eq uipment indicates only that Telecom has accepted t hat the item complies with minimum conditi ons for connection to its network. It indic ates no endorsement of the prod[...]

  • Page 263

    Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CF R Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requ irements of IE C 60825-1. Class I laser products are not considered to be hazardous. The printe r contains internally a Class IIIb [...]

  • Page 264

    Total energy usage It is sometimes helpful to calc ulate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be mu ltiplied by the time the produ ct spends in each mode in order to calculate en ergy usage. The total product energy usage is the sum of each mode's ener[...]

  • Page 265

    —Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outsi de of Lexmark specifications —Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts —Products, supplies, parts, materials (such as to[...]

  • Page 266

    Index Numerics 1133-sheet tr ay loading 37 1565 Emul Error Load Emul Option 197 200–289.yy paper jam 202 289 Staple error <x> 202 290-295.yy scanne r jam 202 31 Missing or defect ive <color> cartridge 197 32 Replace unsup ported <color> cartridge 197 34 Incorrect paper size 197 34 Short paper 198 35 Insufficie nt memory to suppo[...]

  • Page 267

    poor scanned ima ge quality 237 scanner unit does not close 235 copying adding a date and t ime stamp 62 adding an over lay message 63 adjusting qual ity 59 canceling a copy j ob 63 collating copie s 60 custom job (job buil d) 61 document cont aining mixed pape r sizes 58 enlarging 59 from one size to another 57 improving copy quality 66 making tra[...]

  • Page 268

    labels 47 letterhead 45 transparencie s 46 H hard disk disabling en cryption 226 enabling encryp tion 226 hard disk with adapter troubleshooting 242 held jobs 99 printing from Macin tosh computer 100 printing from Wind ows 100 Held jobs we re not restored 196 Help menu 188 holding faxes 89 home screen buttons 20 HTML menu 173 I Image menu 174 Incor[...]

  • Page 269

    memory cards 27 port interf ace card 30 options, touch-screen copy 63, 64 e-mail 71, 72 fax 88, 89 FTP 93, 94 scan to computer 96, 97 ordering photoconductors 204 staple cartridges 204 toner cartridges 204 waste toner box 205 output file type changing 71 P paper A5 36 characteristics 43 finishing fea tures 51 letterhead 44 preprinted forms 44 recyc[...]

  • Page 270

    Clearing job a ccounting statistics 190 Close cover<x> 190 Close door <x> 191 Connect <x>bps 191 Copies 191 Defragmenting F lash 191 Delete 191 Delete all 191 Delete all conf idential jo bs 191 Deleting 191 Dialing 191 Disk Corrupted. Reforma t? 191 Disk recovery x/y XX% 191 Empty hole punch box 191 Encrypting disk x/y XX% 191 Ent[...]

  • Page 271

    partial docume nt or photo scans 238 scan was not successf ul 237 scanner unit does not close 235 scanning takes too l ong or freezes the computer 237 scanner Automatic Document Feede r (ADF) 18 functions 17 scanner glas s 18 Scanner ADF Cover Open 196 scanner connectors 32 scanner glass cleaning 220 scanner glass (flatbed) copying using 56 scannin[...]

  • Page 272

    troubleshootin g, printer options drawers 242 finisher 242 flash memory card 242 hard disk wit h adapter 242 internal print server 243 memory card 243 option not working 241 USB/parallel interf ace card 243 troubleshootin g, scan cannot scan from a comp uter 238 partial docume nt or photo scans 238 scan was not successf ul 237 scanner unit does not[...]