Lexmark MX511dte manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Lexmark MX511dte, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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What should a perfect user manual contain?

First and foremost, an user manual of Lexmark MX511dte should contain:
- informations concerning technical data of Lexmark MX511dte
- name of the manufacturer and a year of construction of the Lexmark MX511dte item
- rules of operation, control and maintenance of the Lexmark MX511dte item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Lexmark MX511dte alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Lexmark MX511dte, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Lexmark service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Lexmark MX511dte.

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Table of contents for the manual

  • Page 1

    MX410 and MX510 Series User's Guide March 2014 www.lexmark.co m Machine type(s): 7015 Model(s): 470, 630 , 670, 675[...]

  • Page 2

    Conten ts Safe ty informa tion ....... ........ ........ ........ ........ ......... ........ ........ ..... ........ ......... .7 Learn ing ab out th e printe r..... ........... ............ ........... ............ ........ ........... .....9 Findi ng info rmation about t he prin ter....... ....... ......... .......... .......... ......... ......[...]

  • Page 3

    Networ king ....... ..... ....... ....... ..... ....... ....... ....... ..... ....... ....... ....... ..... ....... ....... ....... ..... ....... . ...... ..... ....... .......4 5 Veri fying pri nter setu p......... .......... ...... .......... ......... .......... .......... ...... .......... ......... .......... ..... ........... ...... ...50 Loa[...]

  • Page 4

    Faxing ...... .......... ........... ......... ...... ........... .......... ......... ....... .......... .......... .....98 Settin g up th e prin ter to f ax....... ..... ........ ........ ........ ....... ...... ....... ........ ........ ........ ..... ........ ..... ........ ........ ..98 Sendi ng a fax ....... ......... ......... ......... ....[...]

  • Page 5

    Mainta ining the prin ter... ....... ......... ....... ......... ....... ......... ....... ...... ....... .....207 Cleani ng the p rinter p arts..... ....... .......... .......... .......... ........... ...... .......... .......... .......... ........... . ........ ........ 207 Check ing the status o f parts an d supplie s...... ........ ........ .[...]

  • Page 6

    Embedd ed Web Server d oes n ot open. .............. ........ .............. ............ ............. ......... ............. .......... ...293 Contacting customer support................................. ................................................................... ......... ...295 Not ices... .... ....... ...... ...... .... ...... ...... [...]

  • Page 7

    Safety information Connect t he power cord t o a proper ly gro unded e lectric al out let th at is ne ar the product and ea sily acce ssible. Do not p lace or use this product near water o r wet l ocati ons. CAUTION —SHOCK HAZA RD: Do no t use the fax f eature during a light ning sto rm. Do not se t up this prod uct or make any ele ctric al or ca[...]

  • Page 8

    CAUTION —SHOCK HAZA RD: If you are acc essing the cont roller bo ard or ins tallin g optional hardware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electric al outlet b efore cont inuing. If you have any ot her device s attach ed to the pri nter, then turn the[...]

  • Page 9

    Learni ng about th e printe r Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in struct ions: • Connecting the printer • Installin g the print er software Setup documentation—The setu p documentation came with the printer and is al so available at http://support.le xmark.com . Additional setup and[...]

  • Page 10

    What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentatio n • Driver d ownloads • Live chat support • E ‑ mail support • Voice support Lexmark support Web site— http://support.le xmark.com Note: Select your country or region, and then select your product to view the app[...]

  • Page 11

    1 Righ t side 304.8 mm (12 i n.) 2 Front 508 m m (20 i n.) 3 Left side 203.2 mm (8 in .) 4 Rea r 203.2 mm (8 in.) 5 Top 736.6 m m (2 9 in. ) Printer configurations CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y. You mus t use eith er a print er st and or printer base if you are us ing mul t[...]

  • Page 12

    1 2 3 4 9 10 6 5 8 7 1 Printer control panel 2 Automatic document f eeder (ADF) 3 ADF tr ay 4 ADF bi n 5 Front door release button 6 Standard 2 50 ‑ sheet tray 7 Optio nal 250 ‑ or 550 ‑ sheet tr ay 8 100 ‑ shee t m ultipurpose feeder 9 Paper sto p 10 Standard b in Understanding th e basic fun ctions o f the scanner • Make q uick copies o[...]

  • Page 13

    Using the ADF and scan ner glass Automatic d ocument f eeder (ADF) Scanner glass Use the ADF for mu ltiple ‑ page documents includin g two-sided (duplex) pages. Use the scanner glass for single ‑ page documents, book pages, small items (such as postcards or photos), transparenci es, photo paper, or thin media (such as magazine clippin gs). Usin[...]

  • Page 14

    Understandin g the printer control panel Using the printer control panel 1 7 8 2 3 4 5 6 9 Use the To 1 Display • Vi ew the printer status a nd messages. • Set up and operate th e printer. 2 Home button Go to the home screen. 3 Tips Open a c onte xt-s ens iti ve He lp d ialo g. 4 Clear all / Rese t button Res et the default settings of a functi[...]

  • Page 15

    Indicator light Printer st atus Blinking red The print er requ ires user interventi on. Sleep button light Printer status Off The printer is off, idle or in Ready state. Solid amber The printer is in Sleep mode. Blinking am ber The printer is enteri ng or waking from H ibernate mode. Blinking am ber for 0.1 second, then g oes completely of f for 1.[...]

  • Page 16

    Touch To 7 Status/Supplies • S how a printer warn ing or error message whene ver the printer requi res intervention to continue pr ocessing. • View more i nformatio n on the printer warni ng or message , and on how to cle ar it. This may al so appea r on th e home s creen: Touch To Search H eld Jobs Search current h eld jobs. Jobs by user Acces[...]

  • Page 17

    Touch the To 1 Radio button Selec t or clear an item. 2 Up arrow Scroll up. 3 Down arrow Scroll down. 4 Acce pt butto n Save a sett ing. 5 Cancel button • Cancel an action o r a selection. • Return to the previous screen. Touch To Return to the home screen. Open a context-sensitive Help dialo g on the printer control p anel. Scroll to the left.[...]

  • Page 18

    Setting up and usin g the home screen applications Notes: • Your home screen, i cons, a nd but tons m ay vary depen ding o n your ho me scre en custo mizat ion set tings, adminis trativ e setup , an d acti ve embedd ed appl icatio ns. • There m ay be addit ional so lutio ns and a pplicat ions av ailable for purc hase. For mo re info rmatio n, g[...]

  • Page 19

    3 Press Enter . Note: If you are us ing a pr oxy se rver, the n tempo rarily d isable it to loa d the We b page c orrectl y. Customizing the home screen 1 Open a Web browser, and then type the printer IP add ress in the address field. Note: View the printer IP address on th e printer home scr een. The IP address appears as fo ur sets of numb ers se[...]

  • Page 20

    Activating the home screen application s Finding information about the home screen ap plications Your printer comes with preinstalled home s creen applicat i ons. Be fore you ca n use these applica tions, you m ust firs t activa te a nd set u p these app licati ons usin g the Emb edded Web Ser ver. For mo re inf ormat ion o n acces sing the Embedde[...]

  • Page 21

    Settin g up Card Co py Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Administ rator's Guide of this applic ation. To check f or upda tes of thi s User's G uide , go to http://sup port. lexmark .com . Use To Quic kl y and ea sily copy in sura nce, ident ifi cati on, an d othe r wal let ‑ size card[...]

  • Page 22

    Use To Create shortcuts on t he printer home screen, with sett i ngs for up to 25 frequently used copy, fax, or e- mail jobs. To use the a pplicat ion, to uch MyS hortcut , and then follow the instruction s on the printer display. Set ting up Mul ti Sen d Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Adminis[...]

  • Page 23

    Use To Scan a document and send it to a shar ed networ k folder. You can define up to 30 unique folder destinations. Notes: • The printer must have permission to write to the destinations. From the computer where the destination is specified, use sharing, securi ty, and fire wall settings to al low the printe r at least a write access. For help, [...]

  • Page 24

    Exporting and impo rting a configura tion You can e xport config uration sett ings int o a text file, a nd then import the f ile to a pply th e setti ngs to o ther printers . 1 Open a Web browser, and then type the printer IP add ress in the address field. Note: View the printer IP address on th e printer home scr een. The IP address appears as fo [...]

  • Page 25

    Additional printer setup Installing internal options CAUTION —SHOCK HAZA RD: If you are acc essing the cont roller bo ard or ins tallin g optional hardware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electric al outlet b efore cont inuing. If you have any ot [...]

  • Page 26

    Accessing the co ntroller board CAUTION —SHOCK HAZA RD: If you are acc essing the cont roller bo ard or ins tallin g optional hardware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electric al outlet b efore cont inuing. If you have any ot her device s attach e[...]

  • Page 27

    2 1 3 4 1 Mem ory car d connect or 2 Option card connec tor 3 Printer hard disk connect or 4 Lexmark I nternal S olutions Po rt co nnector 4 Close the shield, and then the access do or. 1 2 Installing a memory card CAUTION —SHOCK HAZA RD: If you are acc essing the cont roller bo ard or ins tallin g optional hardware or memo ry device s so metim e[...]

  • Page 28

    3 Alig n the no tch ( 1) on the me mory car d with the ridge (2) on the con nector. 1 2 4 Push the memo ry card straight into the connecto r, and th en push the car d toward the co ntroll er boa rd wal l until it cl icks into place. 5 Close th e contro ller board shield, and th en the controller board access door. Note: W hen the p rinter softwar e[...]

  • Page 29

    Installing an op tional card CAUTION —SHOCK HAZA RD: If you are acc essing the cont roller bo ard or ins tallin g optional hardware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from the electric al outlet b efore cont inuing . If you have o ther devic es attac hed to th[...]

  • Page 30

    4 Push the c ard firmly in to place as shown in the ill ustrati on. Warning—Pote ntial Damage : Impro per in stall ati on of t he c ard ma y cause dam age to the card a nd the contr oll er boar d. Note: The entir e lengt h of th e conne ctor on th e card must to uch an d be fl ushed a gainst t he con trolle r boar d. 5 Close th e contro ller boar[...]

  • Page 31

    Warn ing —Pot ent ial D amag e: Co ntroll er boar d electron ic compo nents ar e easily damaged by static electricity. Touch a m etal su rfac e on th e printe r befo re touch ing a ny contro ller b oard e lectr onic c omponent s or co nnecto rs. 1 Open th e controlle r board acces s door. 2 Ligh tly pr ess th e st op on the le ft sid e of t he ac[...]

  • Page 32

    1 ISP soluti on 2 Screw to attach the ISP to th e bracket 3 ISP exterior cover 4 Screws to attach the ISP metal br acket to the printer c age 5 Pl asti c br ack et 6 Long ISP cable 4 Place the plastic bracket inside the ISP exterior cover until it clicks into p lace . 5 Sli de and pu sh th e ISP s oluti on into the p lasti c bracke t. 1 2 Additi on[...]

  • Page 33

    6 Secure th e ISP solu tion to th e plastic bracke t using t he long scre w. 7 Tigh ten the two screws on t he end of the ISP so lutio n. Additi onal pr inter se tup 33[...]

  • Page 34

    8 Atta ch th e white pl ug of the IS P solut ion i nterf ace cable in to th e white recept acle o n the ISP. 9 Atta ch th e ISP ex ter ior cov er at an an gle by inserting the left hi nges first. Additi onal pr inter se tup 34[...]

  • Page 35

    10 Lower the rest of th e cover, and then slide the cover to the righ t. 11 Run t he ISP cable th roug h the c ontr oller board shield. Additi onal pr inter se tup 35[...]

  • Page 36

    12 Open the sh ield using the green handle. 2 1 13 Attach the blu e plug o f the ISP solu tion interfa ce cabl e into the blue r eceptac le on t he cont roller board. Note: If you hav e insta lled a pr inter ha rd di sk, then you nee d to re move i t. For m ore i nformati on, se e “Rem oving a print er hard disk” on page 40 . To re install the [...]

  • Page 37

    14 Clos e the shield. 15 Close the ISP exterior cover. Note: When the printer software a nd any har dware option s are ins talled, it may be necessary t o manually ad d the option s in t he printe r driver to make t hem avail able for print jo bs. F or more in formati on, s ee “Adding avail able opti ons i n the pr int d rive r” on p age 45 . I[...]

  • Page 38

    a Using a flat ‑ head screwdriver, l oosen t he screws. b Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug an d the r eceptacl e are co lor ‑ coded blue . Additi onal pr inter se tup 38[...]

  • Page 39

    c Align the scre ws on t he printer hard dis k to th e slots on the cont roller b oard br acket, a nd the n slide the p rinter hard dis k onto t he brac kets. d Tighte n the two screws. 4 Clos e the contro ller b oard sh ield, and the n clos e the contro ller b oard acc ess do or. Note: W hen the p rinter softwar e and a ny hard ware opt ions are i[...]

  • Page 40

    Removing a printer h ard disk Warn ing —Pot ent ial D amag e: Co ntroll er boar d electron ic compo nents ar e easily damaged by static electricity. Touch a m etal su rfac e on th e printe r befo re touch ing a ny contro ller b oard e lectr onic c omponent s or co nnecto rs. 1 Access the co ntroll er bo ard. For more i nformation, se e “Accessi[...]

  • Page 41

    Installing hardware options Order of ins tallation CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION —SHOCK HAZA RD: If you are acc essing the cont roller bo ard or ins tallin g optional hardware or memo ry device s so metim e after sett in[...]

  • Page 42

    2 1 2 Unpack the tray, a nd then remo ve all p acking mater ial. 3 Pul l out the tr ay from the base. 4 Remove any p acking ma terial from inside the tray . 5 Insert th e tray into the ba se. 6 Pla ce the tr ay ne ar th e printe r. 7 Align th e prin ter with the tr ay, and the n slowly l ower the printer into pla ce. Note: O ption al tray s loc k t[...]

  • Page 43

    8 Connect the po wer cord t o the printer , then to a pro perly gr ounded electrical outlet, and then turn on the printer. 1 2 Notes: • When th e printe r sof tware and any har dware o ptions are in stalle d, you may ne ed to man ually a dd the options in the print er dri ver to make them ava ilable for print jobs. For more information, see “Ad[...]

  • Page 44

    Attaching cables CAUTION—PO TENTIAL IN JURY: D o not use th e fax fe ature du ring a light ning storm . Do no t set up thi s produc t or make an y elect rical or cabli ng conne ctions , such as the fa x featur e, power cord, o r teleph one, during a lightnin g storm. Connect t he printe r to the compu ter using a USB ca ble or to the network usin[...]

  • Page 45

    Use the To 8 Security slot Attach a l ock that will sec ure the prin ter in place. Setting up the printer software Installi ng the pri nter 1 Obtain a co py of th e software installer pa ckage. 2 Run the installer, and then follow th e instructions on the comp uter screen. 3 For Ma cinto sh use rs, ad d th e prin ter. Note: Obtain the pr inter IP a[...]

  • Page 46

    Note: If your ne twork a utomat ically a ssigns IP addr esses to comp uters and p rinters , continu e on to install ing th e printe r. • A valid , unique IP addr ess fo r the print er to use on the ne twork • The netwo rk gateway • The network mask • A nick name for t he prin ter (o ptional) Note: A printe r n icknam e can ma ke it easi er [...]

  • Page 47

    Notes: – If you do no t kno w the SS ID of t he networ k that your comput er is co nnecte d to, th en launch the wire less u tility of the c omputer network adapte r, and t hen lo ok for the netwo rk name . If you cannot find the SSID o r the securit y infor mation for your network, t hen see the docum entati on t hat came wi th the acces s point[...]

  • Page 48

    Using the Push Button C onfiguration method 1 From the pr inter co ntro l pan el, navi gate t o: > Netwo rk/P orts > Net work [x ] > Netw ork [x ] Setu p > Wire less > Wir eless Conne cti on Se tup > Wi ‑ Fi P rote cted Setup > Start Pu sh But ton Meth od 2 Follow th e instruc tions on t he printer displa y. Using the Perso n[...]

  • Page 49

    Changing port setti ngs after installing a ne w network ISP Notes: • If the pr inter ha s a st atic I P addre ss, then you do n ot need to ma ke any chan ges. • If the computers are con figured to use the network name, instead of an IP address, then you do not n eed to make any changes . • If you are adding a wireles s ISP to a printer previo[...]

  • Page 50

    Verifying printer setup When all ha rdwar e and s oftware option s are installe d and the print er is turned o n, verify that the print er is se t up correc tly by printin g the foll owing: • Menu set ting s page —Use this pa ge to verify t hat all printer options a re inst alled cor rectly. If an opti on you in stall ed is not listed , the n i[...]

  • Page 51

    Loading paper and specialty media The sele ction and h andlin g of pape r and spec ialty me dia can af fect how r eliably do cument s print . For mo re infor mation , see “Avoiding jams” on p age 220 and “Storin g paper” o n page 68 . Setting the pap er size and typ e From the home scr een naviga te to: > Paper Men u > Paper S ize/Typ[...]

  • Page 52

    2 Squeeze and then slide the widt h guide tab to the correct positio n for the size of the paper you are loading. 1 LT R LG L E X E C A 4 B 5 A 5 2 Loading pape r and specialt y media 52[...]

  • Page 53

    3 Squeeze and then slide the length guide tab to the correct position for the size of the pa per you are loading. 1 2 Notes: • For some pap er sizes li ke letter, leg al, and A4, squeeze an d slid e the length guide tab backward to accommodate their length . • When loadi ng lega l ‑ size p aper, the length g uide e xtends be yond the base lea[...]

  • Page 54

    4 Flex the sheets ba ck and forth to loosen them, and then fan them. Do not fold or crease the paper. Straight en the edges on a level surfa ce. 5 Load th e paper st ack. Loading pape r and specialt y media 54[...]

  • Page 55

    Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with the holes on the to p edge toward the fro nt of the tray. • Load le tterhead faced own, w ith the top ed ge of the sh eet toward th e front of the tr ay. For two ‑ si ded printing, load letterhead faceup with th e bottom edge[...]

  • Page 56

    Loading the multipurpose feeder Use the multipurpose feed er when printing on different paper sizes and types or specialty media, such as card stock, transpar encies, paper labels, a nd enve lopes. You can a lso use i t for sin gle ‑ page print jobs on let terhe ad. 1 Open the multipurpos e feeder. 1 2 a Pull the multipurpose feeder extender . Lo[...]

  • Page 57

    b Pull the extender gently so th at the multipurpose feeder is fully extend ed and open. 2 Squeeze the tab on the left width gu ide, and then move the guide s for the paper you are loading. 3 Prepare the paper or specialty media for load ing. • Flex sheets of paper b ack and forth t o loosen them, and then fan them. Do not fold or cr ease the pap[...]

  • Page 58

    • Flex the stack of envelopes back and forth to loo sen them, and then fan them. Straighten the edges on a level surf ace. 4 Load the pap er or special ty me dia. Notes: • Do not for ce paper or spe cial ty media int o the m ulti purpose feed er. • Make sure the pap er or specia lty med ia is bel ow the m aximu m paper fill ind icato r locat [...]

  • Page 59

    Note: When lo adin g A6 ‑ size paper, make sure th e multipurpose feeder extend er rests lightly against the edge of the pap er so that the last few sheets of paper remain in place. • Load let terhead faceup with the top ed ge entering the prin ter first. Fo r two ‑ sided (d uplex ) printing , load letterhead facedown with the bott om edge en[...]

  • Page 60

    • Load envelopes with the flap on the left side facedown. Warn ing —Pot ent ial D amag e: Nev er use e nvelopes with stam ps, clas ps, sna ps, windows , coat ed lini ngs, or self ‑ stic k adhesiv es. Thes e enve lopes ma y seve rely damage the printer. 5 From the pri nter co ntro l panel, s et the paper si ze and pa per ty pe in the P aper me[...]

  • Page 61

    Creat ing a cus tom na me for a p aper type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP add ress in the address field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by periods , such as 123. 123.123.123. • If you are using a proxy [...]

  • Page 62

    Using the printer c ontrol panel 1 From the home s cre en, n avig ate to : > Paper M enu > Cus tom T ypes 2 Select a custo m paper t ype na me, and then sel ect a paper ty pe Note: P aper is the fact ory def ault pape r type f or all us er ‑ define d custom names. 3 Touch . Conf iguring a custom name Using the Embedded Web Server 1 Open a W[...]

  • Page 63

    Paper and specialty media guide Using specialty media Tips on us ing le tterhead • Use letterhead designed specifically for laser printers. • Print sample s on the lett erhead being c onsid ered f or use bef ore buying lar ge qua ntiti es. • Before loading lett erhead, flex, fan, and straighten the stack to prevent sheets from st icking toget[...]

  • Page 64

    – Have any exposed adhesive when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, o r laid fin ishes • Adjust the width guides to fit the width of the envelopes. Note: A combina tion of high humidit y (over 60%) a nd hig h printin g tem perature may wrinkl e or s eal envel opes. Tips on us ing lab els P[...]

  • Page 65

    • Do not use prepr inted car d stock manufactu red wi th chemica ls that may cont amina te the printe r. Prep rinti ng intro duce s semi ‑ liquid and vol atile comp onen ts i nto the printe r. • Use grain short card stock when possi ble. Paper guidelines Select ing the c orrect paper or sp ecialty m edia redu ces printin g problem s. F or the[...]

  • Page 66

    For 60–90 ‑ g/m 2 (16–24 ‑ lb) bond paper, gra in long pa per is recom mended. Fiber content Most h igh ‑ quality xerograph ic paper is mad e from 100% chemi cally treat ed pulped wood . This content provides the paper with a high degree of stability resu lting in fewer paper feeding pr oblems and better print quality. Paper containing fi[...]

  • Page 67

    • Surfac e roug hness (measur ed in S heffiel d unit s, imp acts pri nt cla rity and h ow well toner fu ses to the pap er) • Surface friction (determin es how easily sheets can be separat ed) • Grain and form ation (impac ts cu rling, which a lso inf luence s the mechani cs of ho w the p aper beh aves as it m oves throug h the pr inte r) • [...]

  • Page 68

    For more informatio n about Lexmark, vi sit www.le xmark.com . General s ustai nability-re lat ed inf ormat ion ca n be found at the Envi ronm ental Sust ainab ili ty link. Storing paper Use these paper storag e guidelines to help avoid jams and un even print quality: • For best resu lts, store paper where the temper ature is 21°C (70°F) and th[...]

  • Page 69

    Paper size and dimension Standard 250 ‑ sheet tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder ADF Scanner glas s Duplex printing JIS B5 182 x 2 57 mm (7.17 x 10.1 i n.) X Letter 215. 9 x 279.4 mm (8.5 x 11 in .) Legal 215. 9 x 355.6 mm (8.5 x 14 in .) 2 Executive 184. 2 x 266.7 mm (7.25 x 10.5 i n.) X Oficio ( México ) 215. 9 x 3[...]

  • Page 70

    Paper size and dimension Standard 250 ‑ sheet tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder ADF Scanner glas s Duplex printing DL Envelope 110 x 2 20 mm (4.33 x 8.66 in .) XX X X C5 Enve lope 162 x 2 29 mm (6.38 x 9.01 in .) XX X X B5 Envelope 176 x 2 50 mm (6.93 x 9.84 in .) XX X X Other Envelope 85.7 x 165 mm t o 215. 9 x 355.[...]

  • Page 71

    Paper type 250 ‑ or 550 ‑ sheet tray Multip urpose f eeder Duplex mode ADF Scanner glass Rough envelope X XX Letterhead Preprint ed Colored paper Light paper Heavy paper Rough/Cotton X Custom Ty pe [x] 1 One ‑ sided paper label s designed for laser pr inters are supported for occasio nal us e. We recommend printing only u p to 20 pages of pap[...]

  • Page 72

    Printing Printing forms and a docume nt Printing forms Use the Forms and Favor ites applica tion to quickl y and eas ily acces s frequen tly us ed form s or ot her i nformat ion th at is regul arly pri nted. Before you can us e this applicati on, first s et it up on the prin ter. Fo r mor e informatio n, see “Setting up For ms and Fav orite s” [...]

  • Page 73

    Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP add ress in the address field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by periods , such as 123. 123.123.123. • If you are using a proxy se rver, then tempo[...]

  • Page 74

    Notes: • A flash drive icon appears on the printer home scre en when a flash drive is inserted. • If you insert the flash dr ive when the printer requires attention, such as when a jam has occurred, then th e printer ignor es th e flas h drive. • If you ins ert t he flash d rive while the print er is pr ocessi ng o ther pri nt job s, then Bus[...]

  • Page 75

    Recommended flas h drives File t ype • Lexa r JumpDr ive Fi reFly (5 12MB an d 1GB) • SanDi sk Cruz er Mi cro (512 MB an d 1G B) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Imag es: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .t if • .png • .fls Printing from a mobi le dev ice To downloa [...]

  • Page 76

    Use To Verify Job Expi ration Print one c opy of a print job and hold the r emaining c opies. It lets you examine if the firs t copy is satisfa ctory or not. The print job is automa tically dele ted from the printer memory when al l copies are printed. Reserve Job Expiration Store print jobs for printing at a later time. Note: The prin t jobs a re [...]

  • Page 77

    5 From the printer home screen, release the print job. • For co nfidenti al pr int jobs, navigat e to: Held jo bs > select your us er name > Confidenti al Jobs > enter th e PIN > Print • For ot her pr int jobs, n avig ate to : Held jo bs > select your us er name > select th e print job > specify the num ber of cop ies > [...]

  • Page 78

    Canceling a print job Cancel ing a pri nt job f rom the pri nter con trol pan el 1 From the pr inter co ntro l pan el, touc h Cancel Job or press on th e key pad. 2 Touch t he print job you want t o cancel , and the n touch Delete Selected J obs . Note: If you pres s on the keypad, th en touch Resume to return to the home scr een. Cancel ing a prin[...]

  • Page 79

    Copying Automatic d ocument f eeder (ADF) Scann er glass Use the ADF for mu ltiple ‑ page documents includin g two-sided pages. Use the scanner glass f or single-pag e documents, book pages, small items (such as postcards or p hotos), transpar encies, photo pap er, or thin media (such as mag azine clip pings). Making copies Making a qu ick copy 1[...]

  • Page 80

    • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 Adjust the paper guide s. 3 From the home s cre en, n avig ate to : Copy > specify the copy sett ings > Copy It Copyin g usin g the scanne r glass 1 Place an orig inal do cument f acedo wn on the scanne r glas s in the upper le ft corne r. 2 From the home s cre en,[...]

  • Page 81

    3 Navigate to: Copy to > select the tray t hat cont ains tr ansparencies > Copy It If there are no tr ays that support tr ansparencies, then navigate to : Manu al Feeder > select the size of the transp arencies > Transparen cy 4 Load transparencies into the multipurpose feed er, and then touch Copy It . Copyin g on le tterhead 1 Load an[...]

  • Page 82

    Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]

  • Page 83

    Copyin g on bo th side s of the pape r (dupl exing) 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on th[...]

  • Page 84

    • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home s cre en, n avig ate to : Copy > Conte nt 4 Touch the bu tton that best r epre sen ts the cont ent ty pe o f the d ocume nt y ou are copying . • Text —The content of th [...]

  • Page 85

    3 From the home s cre en, n avig ate to : Copy > ent er the number of co pies > Co lla te > select the pr eferred order of page s > > Copy It Placing separator sh eets bet ween co pies 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ar[...]

  • Page 86

    3 From the home s cre en, n avig ate to : Copy > Paper S aver > selec t the output yo u want > > Copy It Note: If Paper Saver is se t to Off, then the Print Page Borders op tion is un available. Placing information on copies Placing a header or footer on pages 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tr[...]

  • Page 87

    Cancelin g a copy job Cancel ing a copy job w hile the orig inal do cument is in the ADF When the ADF begi ns proc essi ng a doc umen t, touch Canc el Job on the print er contr ol pa nel. Canceli ng a copy jo b while copying pages usi ng the sc anner glas s From th e home screen , touch Cancel Job . Canceling appears on the display. When the job is[...]

  • Page 88

    Scale This op tion lets you sca le the docu ment from 25% to 400% o f the orig inal docu ment size. Y ou can als o set au tomatic scal ing. • When copying to a diffe rent paper size, s uch a s fro m legal ‑ size to letter ‑ size paper, s et the “Copy f rom” a nd “Copy to” paper s izes automat ica lly to s cale th e sc an ima ge to f i[...]

  • Page 89

    Advanced Dupl ex This option lets you specify th e document or ientatio n, whethe r document s are one-s ided or two-sid ed, and how docume nts are bound. Save As Shortcut This op tion lets you save t he current set tings by a ssignin g a shor tcut name. Note: Select ing this op tion autom atica lly assign s the next avai labl e shortcut num ber. M[...]

  • Page 90

    Paper Saver This o ption let s you p rint two or m ore pa ges of an o rigi nal doc ument on th e sa me pa ge. Pap er Saver is al so cal led N- up printing where N stands for the numb er of p ages. F or example, 2-u p would pr int tw o page s of yo ur doc ument on a single pag e, and 4 -up would print f our pag es of yo ur docum ent on a s ingle pag[...]

  • Page 91

    E-mailing Automatic d ocument f eeder (ADF) Scanner glass Use the ADF for mu ltiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . You can us e the printe r to e ‑ m ail sca nned docume nts to one or more recipie nt[...]

  • Page 92

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by periods , such as 123. 123.123.123. • If you are using a proxy se rver, then temporarily disa ble it to load the Web page correctly. 2 Click Sett ing s . 3 From the Ot her S etting s col umn, cl ick Manage S hortcuts &g[...]

  • Page 93

    Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]

  • Page 94

    3 From the home s cre en, n avig ate to : E-mail > Rec ipien t(s) > > type the nam e of the reci pient > 4 Touch t he na me of th e rec ipie nt. To sea rch f or addit ional reci pients , touc h Ne w Search , and then type the name o f the next recipient. 5 Touch > E ‑ mail It . Customizing e-mail settings Adding e-ma il subjec t an[...]

  • Page 95

    • JPEG —Create and attach a separate file for each page of your original docume nt, viewable by most Web browser s and graphic s programs . • XPS —Create a single XML Paper Speci fication ( XPS) file with multiple pag es, viewable usi ng an Internet Expl orer- hosted viewer and the .NET Framewor k, or by downloading a third ‑ party st and[...]

  • Page 96

    Darkness This opt ion let s you adjus t how light or dark your sca nned do cument s are in r elati on to the orig inal do cument. Resolution This opti on lets yo u adjust the out put qual ity of your e-ma il. Increasing the image resolution increases the e-mail file size and the tim e neede d to s can your origina l docum ent . Decreasing the image[...]

  • Page 97

    Page Setup This option lets you chang e the follo wing sett ings: • Sides ( Duplex) —This spec ifies if the o rigi nal do cument is pr int ed on onl y one si de or o n both sides of the p aper . This also identifies what needs to be scanned for inclusion in the e-mail. • Orientat ion —This sp ecifies the orien tation of the origi nal doc um[...]

  • Page 98

    Faxing Note: The fax functio n is avai lable onl y in select p rinter mo dels. Automatic d ocument f eeder (ADF) Scann er glass Use the ADF for mu ltiple ‑ page documents includin g two-sided pages. Use the scanner glass f or single-pag e documents, book pages, small items (such as postcards or p hotos), transpar encies, photo pap er, or thin med[...]

  • Page 99

    Initial f ax setup Many coun tries and r egion s requ ire ou tgoi ng fax es to contai n the follo wing in form ation in a ma rgin at the to p or bottom of each tra nsmit ted pa ge, or on the f irst pa ge of the trans missi on: f ax na me (i dent ificati on o f the busin ess, o ther enti ty, or indi vidual s ending the me ssage) and fax number (tel [...]

  • Page 100

    4 In the Fax Number field, enter t he printer fax number. 5 Click Submi t . Choos ing a fax co nnecti on Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax l ine To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the tele[...]

  • Page 101

    Tips fo r this se tup: • You c an set t he printer to re ceiv e faxes auto matic ally (Auto Answer On) or manu ally (A uto A nswer Off). • If y ou want to r eceive faxe s auto mati cally (Aut o Ans wer O n), th en set th e pr inter t o pic k up o n any number of r ings that you wa nt. Setup 2: Printer is sharing the li ne with an answering mach[...]

  • Page 102

    Connec ted to dif ferent wa ll jacks P H O N E L IN E To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips fo r this se tup: • If yo u hav e only one te leph one n umbe r on yo ur l ine, t hen yo u n[...]

  • Page 103

    Setup 3: Printer is sharing the li ne with a telephone subscribed to voice mail servic e To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the telephon e to the port of th e printe r. Tips fo r[...]

  • Page 104

    Scenario 2: Digital Subscriber Line (DSL) A Digital Subsc riber Li ne sp lits your r egular teleph one lin e into tw o channe ls: vo ice and In ternet . Tele phone a nd fax signals travel throug h the v oice c hannel, a nd Inte rnet sig nals p ass thr ough th e other chann el. This way, you can us e the sa me line for analo g voi ce call s (inclu d[...]

  • Page 105

    Scenario 3: VoIP telephone service To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end o f the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP p roviders may [...]

  • Page 106

    Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connec t one e nd of the telepho ne cabl e tha t came wit h your pr inter to the port o f the p rinte r. 2 Connect the other end o f the cable to the port labeled Phone Line 1 or Phone Port on the cab le modem. Note: The port lab[...]

  • Page 107

    Setup 2: Printer is connected to a wall jac k; cable modem is installe d elsewhere in the facil ity 1 Connec t one e nd of the telepho ne cabl e tha t came wit h your pr inter to the port o f the p rinte r. 2 Connec t th e other end of the t elephone cabl e to an active analog telep hone wal l jac k. 3 Connec t your analog te lepho ne to the port o[...]

  • Page 108

    If the wall jack or equipment in your facility is not compat ible with t his ty pe of connec ti on, th en yo u nee d to use a telepho ne adap ter. An adapte r for yo ur count ry or r egion may not co me wit h your pr inter, and you ma y need to purchas e it separ ately . There may be an adapt er plug i nstal led in th e port of the printer . If you[...]

  • Page 109

    Connecting the printer to a non ‑ RJ ‑ 11 wall jack LINE EXT 1 Connec t one e nd of the telepho ne cabl e tha t came wit h printe r to the port of th e print er. 2 Connect the other en d of the cable to the RJ ‑ 11 adap ter, and th en conn ect the adapter to the wall jack. 3 If you want to co nnect anoth er dev ice (t elephone or an swerin g [...]

  • Page 110

    Connecting the pri nter to a wall jack in Germany The G erman wa ll jack has two kind s of p orts. Th e N port s are for fax machines, modems, and answering machines. The F port is for tel ephones . NF N Connect t he printe r to any of the N ports. P H O N E LIN E NFN Faxing 110[...]

  • Page 111

    1 Connec t one end of t he tel ephone cabl e that c ame th e print er to the port of the print er. 2 Connec t th e othe r end of the tele phone cable to the RJ ‑ 11 adapter, a nd then conn ect the adap ter to an N port. 3 If you want to co nnect a telepho ne and answeri ng mach ine to t he same wall jack, the n conne ct the devices as shown . Not[...]

  • Page 112

    3 In t he Fax N ame f ield, type the name to be pri nted on al l outgoi ng f axes. 4 In the Fax Number field, enter t he printer fax number. 5 Click Submi t . Setting the da te and time You can se t the da te an d time so that they are p rinted on ever y fax you s end. 1 Open a Web browser, and then type the printer IP add ress in the address field[...]

  • Page 113

    Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]

  • Page 114

    Sending a fax using a sho rtcut num ber Fax shor tcuts ar e like the sp eed dial numbers on a teleph on e or a fax machine. A short cut number (1–999 ) can contain a sin gle rec ipie nt or mu ltipl e reci pien ts. 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do no[...]

  • Page 115

    3 From the home s cre en, n avig ate to : Fax > enter t he fax number > Op tio ns > Delayed Send Note: If Fax Mod e is set to Fa x Server , then t he Del ayed Send button does no t appea r. F axes waitin g for transmis sion ar e listed in t he fax queue. 4 Specify th e time the fax will be tran smit ted, and th en touch . 5 Touch Fax It . [...]

  • Page 116

    3 Type a un ique name for t he shortcut , and then t ouch . 4 Verify that the shortcu t name and number are c orrect, and then t ouch OK . If the name or number is incorrect, th en touch Cancel , and then reen ter the information. Customizing fax settings Changing the fax resolution 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o [...]

  • Page 117

    • If you are using a proxy se rver, then temporarily disa ble it to load the Web page correctly. 2 Click Sett ing s > Reports . 3 Click Fax J ob Log or Fax Ca ll Log . Blocking junk faxes 1 Open a Web browser, and then type the printer IP add ress in the address field. Notes: • View the printer IP address on the printer home scr een. The IP [...]

  • Page 118

    Holding and forwarding faxes Hold ing faxe s This option lets you hold received faxes from printing unti l they are released. Held faxes can be relea sed manually or at a schedu led day o r ti me. 1 Open a Web browser, and then type the printer IP add ress in the address field. Notes: • View the printer IP address on the printer home scr een. The[...]

  • Page 119

    Understanding the fax options Content This opt ion let s you speci fy th e conten t type and so urce o f the or igina l document . Select f rom the fol lowing co ntent typ es: • Graphi cs — The orig ina l docu ment is mostly bu sine ss ‑ type graph ics, such as p ie charts, bar charts, and anim ations. • Photo —The origin al docu ment i s[...]

  • Page 120

    Custom Job This option lets you c ombine mu ltiple scan jobs into a si ngle job and appears only when a working printer ha rd disk i s install ed. Scan Previ ew Th i s o p t i on le t s y o u v ie w t h e f i r st p a g e o f t h e i ma g e b e f o r e it i s i n c lu de d i n t h e f ax . W h e n th e fi r s t p a g e is s c a n n ed , t he scanni[...]

  • Page 121

    Scanning Automatic d ocument f eeder (ADF) Scanner glass Use the ADF for mu ltiple ‑ page documents. Use the scanner glass for sing le pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . The sca nner lets yo u scan d ocum ents dir ectly t o a com puter or a flash d rive. T[...]

  • Page 122

    Automatic d ocument f eeder (ADF) Scanner glass Use the ADF for mu ltiple ‑ page documents includin g two-sided pages. Use the scanner glass for single-pag e documents, book pages, small items (such as postcards or photos), tran sparencies, photo paper, or thin media (such as magazi ne clippings) . The scan ner let s you sca n docume nts dir ectl[...]

  • Page 123

    Scanning to an FTP addre ss You can us e the printer to sen d scanne d docum ents to an F TP addres s in a n umber of ways. You can type th e FTP address, use a shortcut number, or use the ad dress book. You can also use the Multi Send, Scan to Networ k, or MySho rtc ut applic ation from the pr inter ho me scr een. Fo r more i nform ation , see “[...]

  • Page 124

    Scannin g to a computer or flas h driv e Automatic Do cument Feede r (ADF) Scanner glass Use the ADF for mu ltiple ‑ page documents. Use the scanner glass for sing le pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . The sca nner lets yo u scan d ocum ents dir ectly t o [...]

  • Page 125

    Notes: • Do not l oad post cards, photo s, small items, t ranspare ncies, photo paper, or th in medi a (such a s magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. b If you are load ing a d ocument into the ADF t ray, then ad just the p aper guid e[...]

  • Page 126

    Understanding th e scan options FTP Address This option lets you enter the IP address for the FTP destination . Note: An IP addres s appears a s four sets of n umbers sepa rated by per iods, suc h as 123.123.123. 123. File Name This op tion lets you type a file name for the scan i mage. Save As Shortcut This op tion le ts you save t he current set [...]

  • Page 127

    Content This opt ion lets yo u set t he origi nal do cument typ e and so urce. Select f rom the fol lowing co ntent typ es: • Graphi cs — The orig ina l docu ment is mostly bu sine ss ‑ type graph ics, such as p ie charts, bar charts, and anim ations. • Photo —The origin al docu ment i s most ly a phot o or an image . • Text —The cont[...]

  • Page 128

    Advanced Imaging This optio n lets you adjus t the Backgroun d Removal, Color Balan ce, Color Dropout , Contrast, JPEG Qua lity, Mirror Image, Negati ve Image , Scan E dge to Edg e, Shado w Detail , Sharpne ss, and Te mperat ure set ting s before yo u scan the docu ment. Custom Job This option lets you c ombine mu ltiple scan jobs into a si ngle jo[...]

  • Page 129

    Understandin g the printer menus Menus list Paper Menu Reports Network/Ports Security Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng Custom Types Custom Names 1 Custom Scan Sizes Universal Setup Menu Settings Page Device S tatisti cs Stapl er Test Network Setup Page 1 Network [x] Setup Page S[...]

  • Page 130

    Paper menu Default Sourc e menu Use To Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default pap er source for all pri nt jobs. Note s: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Feeder to appear as a me nu setting. ?[...]

  • Page 131

    Use To Tray [x] Type Plain Pape r Card St ock Transparency Recy cled Labels Vinyl Lab els Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om Ty pe [x ] Specify the type o f paper loaded in each tray. Notes: • Plain Paper is the factory default settin g for Tray 1. Custom Type [x] is the[...]

  • Page 132

    Use To Multipurpose Feeder T ype Plain Pape r Card St ock Transparency Recy cled Labels Vinyl Lab els Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om Ty pe [x ] Specify the pap er type loaded in th e multipurpose feeder. Notes: • Plain Paper is t he factory default setting. • From [...]

  • Page 133

    Use To Manual Paper Type Plain Pape r Card St ock Transparency Recy cled Labels Vinyl Lab els Bond Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om Ty pe [x ] Sp ecif y th e pa per type bein g ma nual ly lo ad ed. Notes: • Plain Paper is t he factory default setting. • From the Paper menu, set Configure MP to ?[...]

  • Page 134

    Subs titu te Si ze m enu Use To Substitute Si ze Off Stat em ent /A5 Letter/A4 All Liste d Substitute a specified paper size if th e requested paper size is not availabl e. Note s: • All Listed is the factory default setting. All available substitut ions are allowed. • Off indicates that no size substitu tions are allowed. • Setting a size su[...]

  • Page 135

    Use To Rough Envelope Texture Rough Specify the relative texture of the rough envelopes loaded. Letterhead Texture Smoo th Normal Rough Specify the relative texture of the letterhead loaded. Note: Normal is the factor y default setting. Preprinted Texture Smoo th Normal Rough Specify the relative texture of the pr eprinted paper loaded. Note: Norma[...]

  • Page 136

    Use To Trans paren cy Wei ght Light Normal Heavy Specify the relative weight of the transparencies l oaded. Note: Normal is the factory defa ult setting. Recycled Weight Light Normal Heavy Specify the relative weight of the recycled paper loaded. Note: Normal is the factory defa ult setting. Labels Weight Light Normal Heavy Specify the re lative we[...]

  • Page 137

    Use To Rough/Cotton Weight Light Normal Heavy Specify the re lative weight of the cotton or r ough pape r loaded. Note: Normal is the factory defa ult setting. Custom [x] W eight Light Normal Heavy Specify the re lative weight of the custom pa per loaded. Notes: • Normal is the factory default setting. • The options appear onl y when the custom[...]

  • Page 138

    Use To Custom [x ] L oading Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Custom [x] as the paper type. Note: Custom [ x] Loading i s available only if the custom type is supported. Notes: • Duplex sets two ‑ sid ed printing as the default for al l print jobs unless one ‑ sided pri nting is set from Prin[...]

  • Page 139

    Custom Sc an Siz es menu Use To Cust om Scan Size [x] Scan Size Name Widt h Height Orient ation Portrai t Landscape 2 scans per side Off On Specify a custom scan size name and page orientation. Notes: • The custom scan size name replaces Custom Scan Size [x] in the printer menus. • ADF Media Type is the factory default setting for custom scan s[...]

  • Page 140

    Use To Feed Direction Short Edg e Long Edge Specify the feed direction if the paper can be loaded in either direction. Note s: • Short Edge is the factory de fault setting . • Long Edge appears onl y when the longest edge is shorter than the maximum width suppor ted in the tray. Reports Menu Reports me nu Use To Menu Settings Page Print a repor[...]

  • Page 141

    Use To Fax Shortcuts Print a report c ontaining inf ormation about fax shortcuts. FTP Shortcuts Print a re port containing information about FTP shortcuts. Profil es List Print a list of profiles store d in the prin ter. Print Fonts Print a re port of all the fonts availa ble for the printer language cu rrently set in the printer. Print Dir ectory [...]

  • Page 142

    Use To PS Smar tSwit ch On Off Set the printer to automa tically switch to PS emulati on when a print job requires it, regard less of the default printer language. Note s: • On is the factory default setting. • If PS SmartSwitc h is disabled, then the printer does not examine inco ming data and uses the default printer language speci fied in th[...]

  • Page 143

    Reports me nu To access the menu, na vigate to either of the follow ing: • Networ k/Po rts > Standard Ne twork > Standard Netw ork S etu p > Report s • Networ k/Po rts > Network [x] > Network [x ] Setup > Reports Use To Print Setup Pa ge Print a report cont aining inform ation about the netw ork p rinter settings, such as the [...]

  • Page 144

    Use To Netmask View or chan ge the curren t TCP/IP netma sk. Gateway View or c hange the current TCP/IP gateway. Enable DHCP On Off Specify the DHCP address and parameter assign ment. Note: On is the factory default setting. Ena ble RARP On Off Specify the RARP address assig nment setting. Note: Of f is the factory de fault se tti ng. Enable BOOTP [...]

  • Page 145

    Note: This menu is av ailable o nly in netw ork pr inters o r printe rs tha t are att ached t o print se rver s. Use To Enable IPv6 On Off Ena ble IP v6 in th e pri nte r. Note: On i s the f actory d efault setting. Auto Configuration On Off Specify whether or not the wireless network adapter accepts the automatic IP v6 address configuration entri [...]

  • Page 146

    Use To Compa tibility 802. 11b/g 802. 11b/g /n Specify the wire less standard for the wirele ss network. Note: The 802.11b/g/n is the factory default setting. Choose N etwork Select an availabl e network for the printer to use. View S ignal Q uality View the quality of the wireless connection. View Se curity Mo de View the encryption method fo r th[...]

  • Page 147

    Use To PS Smar tSwit ch On Off Set the print er to automatically switc h to PS emula tion when a print job r eceived through a USB port requires it, regardless of the default print er language. Note s: • On is the factory default setting. • When set to Off, the printer does not exami ne incoming data. The printer uses PCL emulation if the PCL S[...]

  • Page 148

    Use To ENA Address yyy.yyy.yyy.yyy Set the netw ork address in formation for an extern al print server. Note : This menu is available only when the printer is attached to an extern al print server through the USB port. ENA Netmask yyy.yyy.yyy.yyy Set the netmas k information f or an external print server. Note : This menu is available only when the[...]

  • Page 149

    Use To Device ‑ Initiated E ‑ mail None Use Dev ice SMTP Credentia ls Specify what credentials will be used when communicating to the SMTP server. Note s: • None is th e factor y default setting fo r Device ‑ Initiated E ‑ ma il and User ‑ Initiated E ‑ m ail. • “Device Userid” and “Device password” are used to l og in to th[...]

  • Page 150

    Confid entia l Print menu Use To Max Invalid PIN Off 2–10 Limit the number of times an i nvalid PIN can be entered. Notes: • This menu appears only when a formatted, no n-defecti ve printer hard disk is installed. • Once the li mit is reach ed, the print jobs for th at user name and PIN are deleted. Confidential Job Expiration Off 1 hou r 4 h[...]

  • Page 151

    Use To Automatic Method Singl e p ass Multiple pass Mark all disk space used by a previous pr int job. This method does not p ermit the fi le system to reuse this space until it has been c leared. Notes: • “Single pass” is the factory def ault setting. • Only automatic wiping enables users to erase temporar y data files without having to tu[...]

  • Page 152

    Use To Time Zone [list of time zones] Select the time zone. Note: GMT is the factory d efault sett ings. Automatically observe DST On Off Set the printer to use the applica ble daylight saving time (D ST) start and end times associated with the printer Time Zone settin g. Note: On is the factory default setting. Enable NTP On Off Enable Network Tim[...]

  • Page 153

    Use To Eco-Mode Off Energy Energy/Paper Paper Minimize the use of energy, pa per, or specialty media. Notes: • Off is the factory default setting. This resets the printer to its factory default setting s. • Energy minimizes the power used by the printer. Performance may b e affected, but pri nt quality is not. • Energy/Paper minimizes the use[...]

  • Page 154

    Use To Keyboard Keyboard Type English Francai s Francais Cana dien Deuts ch Italiano Espanol Greek Dans k Norsk Nederlands Svens ka Suom i Portuguese Russian Polski Swiss Ge rman Swiss Fren ch Korean Magya r Turkce Cesk y Simplifie d Chines e Tra diti ona l Chin ese Japanese Custom Key [x] Specify a languag e and custom key info rmation for the dis[...]

  • Page 155

    Use To Displayed Information Left side Right sid e Cust om T ext [ x] Specify what is displayed in the upper cor ners of the home screen. For the Left side and Right side menus, s elect from the foll owing options: None IP Address Hostname Con tact Nam e Location Date/T ime mDNS/DDNS Servic e Name Zero Configuration Name Cust om T ext [ x] Model Na[...]

  • Page 156

    Use To Displayed Information (continued) Paper Jam Load Paper Service Error s Customize the displayed inf ormation for certain menus. Select fr om the follo wing options: Display Yes No Message to display Defa ult Altern ate Defau lt [text entry] Altern ate [text entry] Notes: • No is the factor y default set ting f or Display. • Default is the[...]

  • Page 157

    Use To Screen Brightness 20–10 0 Specify the brightness of the display. Note: 100 is the fact ory de fault settin g. One Page Copy Off On Set copies from the scan ner gla ss to only one page at a ti me. Note: Off is the factory d efault setting. Audio Feedback Button Feed back On Off Volume 1–10 Specify the audio volume for the buttons. Notes: [...]

  • Page 158

    Use To Timeou ts Standby Mode Dis able d 1–240 Set the amount of time before the printer enters a lower power state. Note: 15 minu tes is the factory default setting. Timeou ts Slee p Mod e Dis able d 1–120 Set the amount of time the printer waits after a job is printed before it goes into a reduced power state. Notes: • 20 minutes is the fac[...]

  • Page 159

    Use To Timeou ts Print Timeout Dis able d 1–255 Set the amount of time the printer waits to r eceive an end ‑ of ‑ job message before canceling the rest of the print job. Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially pri nted page still in the printer is printed, and then the prin ter checks t[...]

  • Page 160

    Use To Print Reco very Jam Ass ist On Off Set the printer to automati cally check for jammed pap er. Note: On i s the f actory d efault setting. Print Reco very Page Prot ect Off On Successfully print a pag e that may not have prin ted otherwise. Notes: • Off is the factory default setti ng. This prin ts a partial page when there is not enough me[...]

  • Page 161

    Use To Content Source Black/ Whit e Lase r Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original docu ment was produ ced. Note: Black/White Laser i s the factory default setting. Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify wheth er an original doc ument is two [...]

  • Page 162

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . ID Card Specify the p aper size of t he original document. Notes: • Letter is the U.S. factory default setting . • A4 is the intern at[...]

  • Page 163

    Use To Header/Footer [Location] Off Date/ Time Page n umber Custo m te xt Print on All page s First p age only All but first page Cust om t ext Specify the h eader or footer i nformatio n and its locati on on the page . For the location, sel ect from the following options: • Top lef t • Top middle • Top r igh t • Bottom le ft • Bottom mi [...]

  • Page 164

    Use To Color Dropout Color Dropout None Red Green Blue Default R ed Threshol d 0–255 Defau lt Green Threshol d 0–255 Default B lue Thresho ld 0–255 Specify which c olor to dro p during scanni ng and to adjust the dr opout setting for each color thr eshold. Notes: • None is the factory default setting for Color Dropout. • 128 is th e facto[...]

  • Page 165

    Use To Fax Name Spec ify the n am e of th e f ax i n the prin ter . Fax Number Spec ify th e n umb er ass ign ed t o the fax. Fax ID Fax Name Fax Number Specify h ow the fax is ide ntifi ed. Enable Manual Fax On Off Set the printer to fax manually , which requires a line sp litter and a telephone handset. Notes: • Off is the fac tory d efaul t se[...]

  • Page 166

    Use To Fax Co ver Pag e Fax Cover Page Off by default On by default Never use Alwa ys u se Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover pag e. Notes: • “Off by default” is the factory default setting for Fax Cover Pa[...]

  • Page 167

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the p aper size of t he original document. Note: Mixed Si zes is the U.S . factor y default s etting. A4 is the intern ational fac[...]

  • Page 168

    Use To Dialing Pr efix Rul es Prefix Rul e [ x] Establish a d ialing prefix r ule. Automatic R edial 0–9 Specify the number of times the printer tries to send the fax to a specified number. Note: 5 is the factory default setting . Redial frequency 1–200 Specify the number of minutes between redials. Note: 3 is the factory default setting . Behi[...]

  • Page 169

    Use To Background Remova l ‑ 4 to 4 Adjust the amount of backgro und visible on a scanned image. Note: 0 is the factory default setting . Contra st 0–5 Best f or con tent Specify the contrast in the scan ned image. Note: “Best for content” is the factor y default setting. Mirror I mage Off On Create a mirror image of the original document. [...]

  • Page 170

    Use To Auto Reduction On Off Scale an incoming fa x job so that it fits the size of the paper loaded in the designated fax sourc e. Note : On is the factory default setting. Paper Source Auto Tray [x] Multipurpose Feeder Specify the paper source for pri nting incoming fax jobs. Note : Auto is the factory default setting. Sides (Duplex) Off On Enabl[...]

  • Page 171

    Use To Block No Name Fax Off On Enable blocking of incoming faxes sent from devices with no station ID or fax ID specif ied. Note : Off is the fa ctory defau lt sett ing. Banne d Fax List Enable the list of blocked fa x numbers stored in the printer. Note : You can enter up to 512 characters. Use To Transm issi on Log Print log Do not print log Pri[...]

  • Page 172

    Use To Ringer Volume Off On Control th e fax speaker r inger volume. Note : On is the factory default setting. Use To All Ri ngs Single Ring Onl y Double Ring Only Tri ple Rin g Only Single or Double Rings On ly Sing le or Trip le Ri ngs On ly Double or Triple Rings Only Specify ring pat terns when the printer is answeri ng calls. Note : All Rings [...]

  • Page 173

    Use To E ‑ mail Serve r Setup Web Link Setup Server Login Password Path File Name Web Link Define t he e ‑ mail server path name, fo r example: /direc tory/p ath . Notes: • The characters * : ? < > | are invalid entries for a path name . • You can enter up to 128 cha racters for Server, Login, Password, Path, and Web Link. • You can[...]

  • Page 174

    Use To Orientation Portrai t Landscape Specify the page orientatio n of the scanned image. Note: Portr ait is th e facto ry defa ult s etti ng. Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . S[...]

  • Page 175

    Use To Photo Default 5–90 Set the quality of a photo image in relation to fil e size and the q uality of the image . Note: 50 is the factory default setting. E ‑ mail imag es se nt as Atta chmen t Web Link Specify how the images are sent. Note: Att achment is th e factor y default s etting. Use Multi ‑ Page Tiff On Off Provide a choice betwee[...]

  • Page 176

    Use To Color Balance Cya n ‑ Red Magenta-Green Yellow-Blue Enable an equal bala nce of col ors in the outp ut. Color Dropout Color Dropout None Red Green Blue Default R ed Threshol d 0–255 Defau lt Green Threshol d 0–255 Default B lue Thresho ld 0–255 Specify which color to dr op during scanni n g and to adjust the dropout setti ng for each[...]

  • Page 177

    Use To Use cc :/b cc: Off On Enable the use of the cc and bcc fields. Note: Off is the factor y default setting . FTP Settings menu Use To Forma t PDF (.pdf) Secure PDF ( .pdf) TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format of the file for FTP sending. Note: PDF (.pdf) i s the factory default setting. PDF Vers ion 1.2–1. 7 A–1a Set th[...]

  • Page 178

    Use To Orientation Portrai t Landscape Specify the page orientati on of the scanned image. Note: Portr ait is th e fact ory de fault s ettin g. Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . S[...]

  • Page 179

    Use To Photo Default 5–90 Set the quality of a photo ima ge in relation to t he file size and quality of the image . Note: 50 is the factory default setting. Use Multi ‑ Page TIFF On Off Provide a cho ice betwee n single-p age TIFF fi les and multi ple ‑ page TIFF files. For a mult iple -pag e sc an ‑ to ‑ FTP job, either o ne TIFF file i[...]

  • Page 180

    Use To Color Dropout Color Dropout None Red Green Blue Default R ed Threshol d 0–255 Defau lt Green Threshol d 0–255 Default B lue Thresho ld 0–255 Specify which color to dro p during scanning, and how much the dropo ut is increased or decreased. Notes: • None is the factory default setting for Co lor Dropout. • 128 is the factory default[...]

  • Page 181

    Flash Drive me nu Use To Forma t PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format of the file to be sent through FT P. Note : “PDF (.pdf)” is the factory default setting. PDF Vers ion 1.2–1. 7 A–1a Set the version of the PDF fil e to be sent through FTP. Note : 1. 5 is the factor y defau lt settin g. Content Ty[...]

  • Page 182

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the paper size of the original doc ument. Note : Letter is the U.S. factory default setting. A4 is the internatio nal factory defa[...]

  • Page 183

    Use To Use Multi ‑ Page TIFF On Off Provide a choice between single-pag e TIFF files and multiple ‑ pa ge TIFF files . For a multi ple-page scan ‑ to ‑ FTP job, e ither one TIFF file is created containing al l the pages, or multiple TIFF file s are creat ed with one fi le for ea ch page. Note s: • On is the factory default setting. • Th[...]

  • Page 184

    Use To Sharpness 1–5 Adjust the amoun t of sharpness on a scan ned image. Note : 3 is the fac tory d efaul t setti ng. Temperature ‑ 4 to 4 Enable the user to specify “warm” or “cool” outputs. "Cool” values gener ate a bluer output than the default while “war m” valu es generate a redder output than the def ault . Note : 0 is[...]

  • Page 185

    Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Vertic al Specify the pos itionin g of multiple ‑ page im ages. Notes: • Horizontal is the facto ry default setting. • Positioning depends on the number of page im ages and whether they are in portrait or in landscape ori entation. Separator Sh eets Off Between Copies Betwe[...]

  • Page 186

    Use To Print Area Normal Whole Pa ge Set the logical a nd physical printabl e area. Notes: • Normal is the facto ry default setting. When attemptin g to print data in the non ‑ p rintable area defined by th e Normal setting, the prin ter clips the ima ge at the boun dary. • Whol e Pag e al lows the image to be mov ed in to th e non ‑ printa[...]

  • Page 187

    Finishing menu Use To Sides (Duplex) 1 sid ed 2 sid ed Spec if y wh et her tw o ‑ sided (duplex) prin ting is set as the user default setting for all print jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printin g from the software program. For Windows users: Clic k File > Print , and then click Pro[...]

  • Page 188

    Use To Paper Save r Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multiple pages on one she et of paper. Notes: • Off is the fac tory d efaul t setti ng. • When the number of pages per shee t is selected, ea ch page is scaled so tha t the number of pages you want can be displa yed on the sheet. Paper Saver Or dering[...]

  • Page 189

    Use To Enhance Fine Lines On Off Enable a prin t mode prefera ble for fi les such as architec tural drawings , maps, electr ical circuit diag rams, and flow charts. Notes: • Off is the fac tory d efaul t setti ng. • You can set this option fr om the printer software. For Windows users, click File > Prin t , and then click Proper ties , Pref [...]

  • Page 190

    Use To Disk Near Full Action None E ‑ mail Current Log E ‑ mail & Delete Current Log E ‑ mail & Delete Oldest Log Post Curr ent Log Post & Dele te Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Lo g Delete All Lo gs Delete All But Current Determine and set h ow the printer r esponds when the pri nter har[...]

  • Page 191

    Use To Forma t Flas h Yes No Format the flash memor y. Warni ng— Pote ntia l Da mage: Do not turn off the printer whil e the flash memory is being formatted. Notes: • Yes dele tes al l dat a st ore d in f lash me mory . • No cancels the format request. • Flash memory refers to the memory adde d by installing a flash memory card in the print[...]

  • Page 192

    Use To Annotations Do Not Print Print Print annotati ons in a PDF. Note : Do Not Print is the factory defaul t setting. PostScript menu Use To Print PS Error On Off Print a page containing the P ostScript error. Note : Of f is the fac tory default setting. Lock PS Startup Mode On Off Disable the SysStart file. Note : Of f is the fac tory default se[...]

  • Page 193

    Use To PCL Emulation Settings Point Si ze 1.00–1 008. 00 Change the point size for scalable ty pographic fon ts. Note s: • 12 is t he factory default setti ng. • Point size refers to th e height of the characters in the font. One point equals appr oximat ely 0.014 of an in ch . This can be incr eased or decreased in 0. 25 ‑ point increments[...]

  • Page 194

    Use To Tray Renumber Assign MP F eeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Envelope Off None 0–199 Configure the printer to work with pr inter softwar e or progr ams that use different source ass ignments for trays and feeder s. Note s: • “Off” is the fac tory defau lt setting[...]

  • Page 195

    HTML menu Use To Font Name Albertus MT Antiq ue Ol ive Appl e Cha ncery Arial MT Avant Garde Bodoni Bookma n Chi cago Clarendon Coop er B lac k Copperplate Coro net Cou rier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Lett er Go th ic Lubalin Graph Marigold MonaLisa Rec ut Monac[...]

  • Page 196

    Use To Margin S ize 8–25 5 mm Set the page margi n for HTML documents. Note s: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents. Note : Print is the factory default setting. Image m enu Use To Auto Fit On Off Sel[...]

  • Page 197

    Menu item Description E ‑ mail Guide Provides inform ation about sendi ng e ‑ mail s using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides information about sending faxes using fax numbers, shortcut numb ers, or the address book, and abo ut changing setting s FTP Guide Provides information about [...]

  • Page 198

    Saving money and the environment Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engineer our p ackaging to reduce materials, and provide coll ecti on and recy cling pr ogra ms. Fo r more infor mati on, see: • [...]

  • Page 199

    Check your first draf t for accura cy Before prin ting or maki ng multip le copi es of a do cument: • Use th e prev iew fea ture to see how th e docu ment looks li ke bef ore yo u print it. • Print o ne copy o f the do cument to che ck its co ntent and forma t for accuracy. Avoid paper jams Correctl y set the pape r type and size t o avoid pa p[...]

  • Page 200

    Use To On Reduce printer noise. Note s: • Print jobs are processed at a reduced speed . • Printer engine motors do not start until a docu ment is ready to print. There will be a short delay before the first page is pri nted. Off Use fac tory defau lt se tti ngs. Note : This setting supports the performance specifi cations of the printer . 3 Cli[...]

  • Page 201

    Using Hi bernate mode Hibernate is an ultra ‑ low ‑ power saving mode . Notes: • Three da ys is the de fault amount of tim e before t he prin ter ente rs Hiber nate mod e. • Make su re to wake the pr inter f rom Hib ernat e mode b efore sending a print job. A har d res et or a long pr ess of the Sl eep bu tton wakes t he prin ter fr om Hib [...]

  • Page 202

    Recy cling Lexmark pr ovide s colle cti on prog rams and env ironm enta lly prog ressi ve ap proac hes t o recycling . Fo r more inform ation , see: • The Notices ch apter • The Envi ronm ental Sus tainabili ty se ction o f the Le xmark We b site at www.lexma rk.com/enviro nment • The Lexmark r ecycling program at www.lexmark .com/recy cle Re[...]

  • Page 203

    Securin g the printer Statement of Volatility Your print er co ntain s vari ous t ypes of m emory t hat c an stor e devic e and ne twork s etting s, and user dat a. Types of memo ry Description Volatile memory Your printer uses standard Ra ndom Ac cess M emory (RAM) to temporarily buffer user data du ring simple print and cop y jobs. Non-volatile m[...]

  • Page 204

    Erasing non ‑ volati le me mory • Indi vidua l setti ngs, dev ice and ne twork settin gs, secur ity se ttings, and em bedded so luti ons —Erase informa tion and sett ings by selecting Wipe All Sett ings in the Config uration menu. • Fax da ta —Era se fax se ttings and da ta by s electing Wipe All Set tings in the Confi guratio n m enu. 1 [...]

  • Page 205

    • Disk wiping can ta ke from several m inutes to more than an h our, dur ing which the printer will b e unavaila ble for oth er user tasks. 5 Touch Back > Exit Config Me nu . The printer w ill perform a power ‑ on reset, and th en return to no rmal opera ting mode. Configurin g printer hard disk encryption Enable hard disk encryption to prev[...]

  • Page 206

    • A st atus bar will indi cate th e prog ress of the dis k wipi ng task . After the disk ha s been e ncryp ted, the prin ter will return to the E nable/Disab le screen. 5 Touch Back > Exit Config Me nu . The printer w ill perform a power ‑ on reset, and th en return to no rmal opera ting mode. Finding printer secu rity in forma tion In high-[...]

  • Page 207

    Maintaining the printer Warn ing —Pot ent ial D amag e: F ailur e to m aintai n optim um pr inter perfor mance, or t o repla ce par ts and su pplie s, may c ause da mage to your print er. Cleaning the printer pa rts Cleaning th e printe r Note: You m ay nee d to perfor m th is tas k aft er e very few m onth s. Warn ing —Pot ent ial D amag e: D [...]

  • Page 208

    Cleaning th e scanner glas s Clean th e scanner gl ass if you encounte r pri nt qualit y problem s, such a s streaks on copie d or s canned images. 1 Slight ly damp en a so ft, lint -free c loth or paper to wel with water. 2 Open t he scan ner co ver. 3 Clean all the areas shown, and then let them d ry. 1 White underside of the scanner cover 2 Scan[...]

  • Page 209

    Checking the stat us of parts and s upplies Checki ng the status of parts and sup plies on the prin ter control panel From th e home screen , touch St atus /Sup plies > View Sup plies . Checki ng the status of parts and sup plies from the Embedde d Web Serv er Note: Make sure the computer and the p rinter are connected to the same n etwork. 1 Op[...]

  • Page 210

    Ordering toner cartridges Notes: • Estimated cartridg e yield is based on the ISO/IEC 19752 standard . • Extremely low print coverage for extended per iod s of time may nega tive ly affect actual yield. Item Return Program cartridge For the United States and Ca nada Toner Cartridg e 601 High Yiel d Toner Cartridg e 601H Extra High Yield Toner C[...]

  • Page 211

    Ordering an imaging unit Extr emel y low p rint coverag e fo r e xtend ed pe riod s of ti me m ay ca use ima gin g unit p arts to fa il pr ior to exha ustio n of toner fro m toner cart ridge. For mor e informatio n on repl acing the imag ing unit, see the instructio n sheet that ca me with the sup ply. Part name Lexmark Return Program Regu lar Imag[...]

  • Page 212

    Replacing supplies Replacing the toner cartridge 1 Pre ss the butto n on the ri ght s ide o f the printe r, an d then o pen the f ront do or. 2 1 2 Pull the to ner ca rtridg e out using the han dle. 3 Unpack the to ner car tridg e, an d then re move al l packin g mat erials. 4 Sha ke the new cart ridg e to r edi stribut e t he ton er. Maintai ning [...]

  • Page 213

    5 Insert th e toner ca rtridge in to the pr inter by al igning the side rails of th e cartridg e with the ar rows on th e side rail s insi de the pr inter . Warning—Pote ntial Damage : Do not expose the i maging u nit to direc t lig ht for m ore th an 10 m inutes. Extended exposur e to li ght may ca use pri nt qua lity proble ms. 6 Clos e th e fr[...]

  • Page 214

    2 Pull the to ner ca rtridg e out using the han dle. 3 Lift the green handle, and then pull the imaging unit out of the p rinter. 4 Unpack the new imag ing un it, and th en shake it. 5 Remove all pa cking ma terial s from the im aging un it. Warning—Pote ntial Damage : Do not expose the i maging u nit to direc t lig ht for m ore th an 10 m inutes[...]

  • Page 215

    6 Inser t th e imagi ng unit into th e pri nter b y ali gning the arro ws on t he si de rail s of the i ma ging unit with th e arro ws on the si de rails i nside the prin ter. 7 Insert th e toner ca rtridge in to the pr inter by al igning the side rails of th e cartridg e with the ar rows on th e side rail s insi de the pr inter . 8 Clos e th e fro[...]

  • Page 216

    Moving the printer CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. Before moving the printer CAUTION—PO TENTIAL IN JURY: Befo re moving the print er, fol low these g uidelines t o avoid per sonal injur y or printer damage : • Turn the printer o[...]

  • Page 217

    Managing the printer Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er. For more ad vanc ed syst em suppor t tasks , see t he Networking Guide on the Softwa re and Docum entation CD or the Embe dded Web Ser ver — Security : Adminis trator &ap[...]

  • Page 218

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by periods , such as 123. 123.123.123. • If you are using a proxy se rver, then temporarily disa ble it to load the Web page correctly. 2 Click Report s , and then c lick th e ty pe of repo rt yo u want to view . Configuri[...]

  • Page 219

    Restoring factory d efault se ttings If you want t o keep a list of th e curr ent menu s etting s for re ferenc e, the n print a menu setting s page b efore res toring the facto ry default set tings. For mo re informat ion, see “Printi ng a me nu sett ings pag e” on pa ge 50 . If you wa nt a mo re c omprehe nsive m ethod of re stor ing the prin[...]

  • Page 220

    Clearin g jams By carefully select ing paper and s pecialty media and loadin g it properl y, you sho uld be a ble to avoi d most j ams. If j ams occur, then foll ow the step s out line d in th is cha pter. Warn ing —Pot ent ial D amag e: Nev er use any t ool to remove a jam. Do ing so co uld perm anently damage the fus er. Avoiding jam s Load pap[...]

  • Page 221

    • Do not slide the p aper in to th e tray. Loa d paper as shown in the illu stra tion. • Make sure the guides in t he tray or the multipurpose feeder are properly positi oned and are not pressing tightly agains t the p aper o r env elope s. • Push th e tray firmly i nto the pr inte r after loa ding paper. Use recommended paper • Use onl y r[...]

  • Page 222

    Notes: • When J am Assist is set to O n, the pri nter auto matic ally flushe s blank p ages or pages wi th partia l prin ts to th e standard bin af ter a jam med pag e has bee n cleare d. Check your pr inted o utput s tack fo r discar ded pa ges. • When Jam Recovery is set t o On or Auto , the printer reprint s jammed pages . However, th e Auto[...]

  • Page 223

    [x] ‑ page jam, open f ront door . [20y.xx] CAUTION —HOT SURFA CE: The inside of th e printe r mig ht be hot. To redu ce the r isk of i njury fr om a hot component, allow the s urface to cool before touching it. 1 Pre ss the butto n on the ri ght s ide o f the printe r, an d then o pen the f ront do or. 2 1 2 Pull the to ner ca rtridg e out usi[...]

  • Page 224

    3 Lift the green handle, and then pull the imaging unit out of the p rinter. Warning—Pote ntial Damage : Do not touch the shiny blue photo condu ctor dr um under the im aging unit. Doi ng so may aff ect th e qualit y of futu re pr int jobs. 4 Place th e imaging unit aside on a fla t, smooth surface. Warning—Pote ntial Damage : Do not expose the[...]

  • Page 225

    Note: M ake sure all paper fragmen ts are re moved. 7 Inser t the imaging unit b y ali gning th e arr ows o n the si de rail s of the uni t with the ar rows on the side ra ils in side the p rinter , and then in sert the i magi ng unit in to th e prin ter. 8 Insert the to ner cartridge by aligning the side rails of t he ca rtridge with t he arrows o[...]

  • Page 226

    9 Clos e th e fron t door . 10 From the pri nter control pa nel, to uch to clea r the mess age a nd co ntinue pri nting . Fo r non ‑ touch ‑ screen printer model s, se lect Next > > Clear the j am, p ress OK > . [x] ‑ page jam, open rear door . [20y .xx] 1 Open the front d oor to loosen th e jammed paper in the rear do or. 2 1 2 Gent[...]

  • Page 227

    4 Close the rear door, and then the front door. 5 From the pri nter control pa nel, to uch to clea r the mess age a nd co ntinue pri nting . Fo r non ‑ touch ‑ screen printer model s, se lect Next > > Clear the j am, p ress OK > . [x] ‑ page jam, clear s tandard bin. [20y. xx] 1 Firmly gr asp the jamm ed paper on each si de, a nd the[...]

  • Page 228

    [x] ‑ page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION —HOT SURFA CE: The inside of th e printe r mig ht be hot. To redu ce the r isk of i njury fr om a hot component, allow the s urface to cool before touching it. 1 Pul l the tr ay com ple tely out of the pri nter. 2 Locate t he blue l ever, a nd then pull it do wn to relea se the jam[...]

  • Page 229

    4 Ins ert the t ray . 5 From the pri nter control pa nel, to uch to clea r the mess age a nd co ntinue pri nting . Fo r non ‑ touch ‑ screen printer model s, se lect Next > > Clear the j am, p ress OK > . [x] ‑ page jam, open tray [x]. [24y.xx] 1 Pul l the tr ay com ple tely out of the pri nter. Note: The message on the printer displ[...]

  • Page 230

    3 Ins ert the t ray . 4 From the pri nter control pa nel, to uch to clea r the mess age a nd co ntinue pri nting . Fo r non ‑ touch ‑ screen printer model s, se lect Next > > Clear the j am, p ress OK > . [x] ‑ page jam, clear ma nual feeder. [25y.xx] 1 From th e mu ltipurpo se fe eder, fir mly gras p the ja mmed p aper o n each side[...]

  • Page 231

    3 Reload paper int o the multip urpose f eeder. Note: M ake su re the pape r guid e li ghtly r ests again st the edge of th e pa per. 4 From the pri nter control pa nel, to uch to clea r the mess age a nd co ntinue pri nting . Fo r non ‑ touch ‑ screen printer model s, se lect Next > > Clear the j am, p ress OK > . [x] ‑ page jam, op[...]

  • Page 232

    5 Strai ghten t he edg es of the orig inal doc ument s, the n load the or igin al docume nts into the ADF, and then adj ust the paper gu ide. 6 From the pri nter control pa nel, to uch to clea r the mess age a nd co ntinue pri nting . Fo r non ‑ touch ‑ screen printer model s, se lect Next > > Clear the j am, p ress OK > . Clearing jam[...]

  • Page 233

    Troubleshooting Understanding printer m essage s Cartridge low [88.xy] You m ay ne ed to ord er a ton er cart ridge . If ne cess ary, sel ect Cont inue on the print er cont rol panel t o clea r the m essag e and cont inue pr inting. For no n ‑ touch ‑ screen pri nter models , press to co nfirm. Cartridge nearly low [88.xy] If nec essary, sel ec[...]

  • Page 234

    Change [paper so urce] to [paper si ze] load [orientation ] Try on e or more of the follo wing: • Load th e corr ect pa per si ze and type in the tray, v erify the paper size and ty pe sett ings ar e specif ied in t he Paper menu on the printe r cont rol pa nel, and then select Finish ed cha nging p aper . Fo r non ‑ touch ‑ screen pr inter m[...]

  • Page 235

    From the printer co ntrol panel, select Continue to clear the message. For no n-touch-screen printer models, press to con firm. Compl ex page, some data may not ha ve prin ted [39] Try on e or more of the follo wing: • From th e printe r contro l panel, se lect Co ntin ue to ig nore the m essage a nd cont inue pr inti ng. F or non ‑ touc h ‑ [...]

  • Page 236

    Fax part ition in operative . Co ntact system administrator. Try either of the following: • From the pr inter contro l pan el, sel ect Co nti nue to cl ear the message. Fo r non ‑ touch ‑ screen printer models, press to con firm. • Turn th e prin ter of f, and th en tur n it back o n. If the messa ge appear s ag ain, then contact your sys t[...]

  • Page 237

    Imaging unit very low, [x] es timated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacin g supplies" section of the User’s Guide . If nec essary, sel ect Co nti nue on the printer contr ol pane l to cl ear the me ssage and cont inue pr intin g. For non ‑ tou ch ‑ s creen [...]

  • Page 238

    Insufficie nt memory to coll ate job [37] Try on e or more of the follo wing: • From the pr inter contro l pan el, sel ect Co nti nue to print t he part o f the job al ready st ored and begin c ollating the rest o f the print jo b. Fo r non ‑ touch ‑ scree n print er mo dels, pr ess to confir m. • Cancel the cur rent print jo b. Insuffic ie[...]

  • Page 239

    Load manual feede r with [paper type] [pap er size] [pape r orientation] Try on e or more of the follo wing: • Load th e multi purpo se fe eder wit h the c orrect size a nd type o f pape r. • Dependi ng on yo ur print er model , touch Continu e or pres s to clear the mess age and continue print ing. Note: If n o paper is loaded in the feeder wh[...]

  • Page 240

    Load [paper so urce] with [paper typ e] [paper size] [paper ori entation] Try on e or more of the follo wing: • Load the tray or feeder with the corr ect size and type of paper. • To use the tray or feeder that has the cor rect size and type of paper, select Finishe d loadi ng pape r on th e prin ter cont rol pa nel. For no n ‑ touc h ‑ scr[...]

  • Page 241

    Memory f ull, ca nnot prin t faxes From the pri nter contr ol panel, select Continue to clear th e mess age witho ut prin ting. For non ‑ touch ‑ s creen printer mode ls, pr ess to con firm. Note: Held faxe s will attemp t to pri nt after the printer restarts . Memory full, ca nnot send faxes 1 From the pr inter contro l pane l, se lect C ont i[...]

  • Page 242

    For non ‑ tou ch ‑ screen printer models, press and on t he pri nter contro l panel s imultan eously for 15 seconds to clea r th e messag e and co ntinu e prin ting. If you do not wish t o accept t hese risk s, then remov e the thir d-party s upply or par t from your printe r, and the n instal l a genuine Lexmark s upply or part. Note: For a li[...]

  • Page 243

    Remove paper from standard output b in Remov e the paper st ack from the standa rd bin. The printe r autom atica lly detec ts paper re mova l and resum es print ing. If removing the paper does no t clear the message, then select Cont inue on t he printe r cont rol pane l. For non-tou ch- screen p rinter model s, press to confirm . Replace all or ig[...]

  • Page 244

    • The x and y values m ust matc h for print ing to c ontinue. Replace def ective imaging unit [3 1.xy] Replace the defective imaging unit to clear the message. For more information, s ee the instruction sheet t hat came with the s upply or see the “ Replacin g supp lies” s ection of the User’s Guide . Note: If you d o not have a repl acemen[...]

  • Page 245

    Replace uns upported imaging unit [32.xy ] Remove the im aging unit, a nd then insta ll a suppo rted one to clea r the m essag e and co ntinu e print ing. F or mor e informa tion, se e the in stru ction s heet that cam e with th e suppl y or se e the “Re placi ng suppl ies” sectio n of th e User’s Guide . Note: If you d o not have a repl acem[...]

  • Page 246

    Serial option [x] error [54] Try on e or more of the follo wing: • Make sure that the serial cable is properly conn ected and is th e correct one for the serial po rt. • Make s ure th at th e se rial inter face pa rame ters (pro tocol , b aud, par ity, and d ata bit s) a re set c orr ectly on th e print er and compu ter. • From the pr inter c[...]

  • Page 247

    Supp ly nee ded to co mplete jo b Do either of the following: • Install the m issing s upply t o complet e the job. • Cancel the cur rent jo b. Too many flash opti ons in stalled [58] 1 Turn off th e printer . 2 Unplug the power cord fro m the electrical outlet. 3 Remove the extra flash memo ry. 4 Connect the power cord to a properly gro unded [...]

  • Page 248

    Basic prin ter problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer is in Sleep mode or Hibernate mode. Is the printer in Sleep mode or Hibernate mode? Press the S leep button to wak e the pri nte r from Sleep mode or [...]

  • Page 249

    Action Yes No Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the co mputer, print server, option , or other network device. Is the printer cable securely attac h ed to the printer and th e computer, print server, option , or other network device? Go to step 9. Connec t the printer cable se curely[...]

  • Page 250

    Hardware and internal option problems Cannot dete ct internal option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the i nternal o ption oper ate correctl y? The p rob lem is solv ed. Go t o ste p 2. Step 2 Check if the inter nal option is pro perly insta lled in the control ler board.[...]

  • Page 251

    Action Yes No Step 2 Check the cable and the ISP connect ion. a Use the correct cabl e, and then make sure it is securely connecte d to the ISP. b Check if the ISP solution interfac e cable is securely connected into the receptacle of the controll er board. Note: The ISP solution interfac e cable and the receptacle on the controller boar d are colo[...]

  • Page 252

    Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manual ly add the tray in the printer driver to ma ke it available for pr int jobs. For more information, see “A dding available options in the print dri ver” on page 45 . Is the tray available in the printer driver? The pr oblem is solv ed. Con tact [...]

  • Page 253

    Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do on e or more of the following: • Make sure pape r lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the t ray. • Check if the paper guides are aligned against the edges of the paper. • Make[...]

  • Page 254

    Solving print problems Printing problems Confidential and other held jobs do not print Note: Confiden tial, V erify, Reser ve, and Repeat pr int jobs may be delete d if th e prin ter re quires extra m emory t o process ad ditio nal held jobs. Action Yes No Step 1 Open the held jobs folder on the p rinter display, and then verify that your print job[...]

  • Page 255

    Error mes sage about re ading the flash driv e appears Action Yes No Step 1 Check if the flash drive is inserted into the front USB port. Note: The fla sh drive will not work i f it is inse rted into the re ar USB port. Is the flash drive inserted into the fr ont USB port? Go to step 2. In sert the flash drive into the front USB port. Step 2 Check [...]

  • Page 256

    Job prints from the wr ong tray or on the wrong paper Action Yes No Step 1 a Check if you are print ing on paper that is supported by the tray. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The p rob lem is solv ed. Go t o ste p 2. Step 2 a From the Paper menu on the prin ter control panel, set the paper [...]

  • Page 257

    Action Yes No Step 3 Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in th e job. Did the job print and col late correctly? The pr oblem is solv ed. Con tact customer support . Multiple ‑ language PDF files do not print Action Yes No Step 1 a Check if[...]

  • Page 258

    Action Yes No Step 2 a Replace the fuser. For more inform ation on installin g the fuser, s ee the instruction sheet that came with t he part. b Resend the print job. Does the print speed in crease? The pr oblem is solv ed. Con tact customer support . Print jobs do not print Action Yes No Step 1 a From the document you are tryin g to print, open th[...]

  • Page 259

    Action Yes No Step 6 a Remove, and then reinstall the printer software. F or more information, see “Installing th e printer ” on p age 45 . Note: The pr inter software is avai lable a t http://support.le xmark.com . b Resend the print job. Do the jobs print? The pr oblem is solv ed. Con tact customer support . Print job takes longer than ex pec[...]

  • Page 260

    Action Yes No Step 5 a Check if the cable conn ections to the prin ter and print server are secure. For mor e information, see the setup docume ntation that c ame with the printer. b Resend the print job. Did the job print? The p rob lem is solv ed. Go t o ste p 6. Step 6 Install additiona l printer memory, and then resend the prin t job. Did the j[...]

  • Page 261

    Unexpected page breaks occur Action Yes No Increase the printing ti meout. a From the home screen, navigate to: > Settings > G eneral Settings > Timeou ts b Increase the Prin t Timeout setting, and t hen touch Su bmit . c Resend the print job. Did the file print corr ectly? The p rob lem is solv ed. Chec k th e ori gina l fil e for manual [...]

  • Page 262

    Clipped pages or images Leading edge T railing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper loaded. b Resend the print job. Is the page or image clipped? Go t o ste p 2. The p roble m is solve d. Step 2 From the printer cont rol panel, set th e paper size and typ[...]

  • Page 263

    Compressed images appear on prints Note: Printing o n letter-size pa per using a 220-vo lt fuser co mpresses images. Action Yes No Step 1 a Mak e sur e the s ize of the pap er lo ade d in the tray matc hes th e fus er type. Note: Use a 110-volt fuser for prin ting on letter-size paper and a 220-volt fuse r for pr inting on A 4 ‑ si ze p a per . b[...]

  • Page 264

    Action Yes No Step 3 Reinstall the toner cart ridge. a Remove the cartridge. b Install the cartridge. c Resend the print job. Did the background disap pear from the prints? The p rob lem is solv ed. Go t o ste p 4. Step 4 Check if off-white back ground is selected. a Depending on yo ur operating system, set of f-white background from Print Properti[...]

  • Page 265

    Action Yes No Step 3 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 3 Reinstall the imag[...]

  • Page 266

    Action Yes No Step 3 a Depending on your operating system, spec ify the paper size from Printing Pr efere nces or f rom the Pr int dialog. b Resend the print job. Are the margins co rrect? The pr oblem is solv ed. Con tact customer support . Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct position s for t[...]

  • Page 267

    Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded in the tray. b Resend the print job. Do print irr egulariti es still appear? Go t o ste p 2. The p roble m is solve d. Step 2 From the printer cont rol [...]

  • Page 268

    Print is too dark Action Yes No Step 1 a From the Quality men u on the pr inter con trol panel, r educe the t oner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too dar k? Go t o ste p 2. The p roble m is solve d. Step 2 a From the p rinter contr ol panel, s e t the paper type, textur e and weight in [...]

  • Page 269

    Action Yes No Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Is the print still too dar k? Go t o ste p 6. The p roble m is solve d. Step 6 Replace the imaging unit , and then resend the print job. Is the print still too da[...]

  • Page 270

    Action Yes No Step 4 Make sure that the paper has no texture or roug h finishes. Are you printing on textur ed or rough paper? From the printer control panel, cha nge the texture settings in the Paper Text ure menu to match the paper you are printing on. Go to step 5. Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to hi[...]

  • Page 271

    Action Yes No Step 1 a Check if there is packing materia l left on the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Check if the packi ng materi al is properly remo ved from the imagin g unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re t[...]

  • Page 272

    Action Yes No Step 1 a Rein sta ll t he im agi ng un it. 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing unit, and then the c artridge. b Resend t[...]

  • Page 273

    Shadow images appear on prints ABCD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2. Loa d paper with the correct paper type and weight in the tray. Step 2 From the printer control panel, s[...]

  • Page 274

    Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Go t o ste p 2. The p roble m is solve d. Step 2 a Check if you are print ing on a paper that is supported by the tray. b Resend the print job. Is the print still skewed?[...]

  • Page 275

    Action Yes No Step 4 a Rein sta ll t he im agi ng un it. 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing unit, and then the c artridge. b Resend t[...]

  • Page 276

    Action Yes No Step 3 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Do streaked vertical li nes appear on pr ints? Go t o ste p 4. The p roble m is solve d. Step 4 a Rein sta ll t he im agi ng un it. 1 Remove the toner car tridge,[...]

  • Page 277

    Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the printer control panel, ch eck the paper type, texture, and weight. Do the paper type, texture, and weight match the pap er loaded in the tray? Go to step 2. Specify the paper type, texture, and weight from the tray settings to match the paper loaded in[...]

  • Page 278

    Uneven print density Action Yes No Replace the imaging unit , and then resend the print job. Is the print density uneven? Contact customer support . The pr oble m is so lved. Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a corre ct fill pattern. b Resend the print job. D[...]

  • Page 279

    Action Yes No Step 4 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 3 Reinstall the imag[...]

  • Page 280

    Partial document or photo copies Action Yes No Step 1 Check the placement of the document or photo. Make sure the document or ph oto is load ed facedown on the sca nner glass in the upper left cor ner. Is the document or photo loa ded correctly? Go to step 2. Place the document or photo facedo wn on the scanner glass in the upper l eft corner. Step[...]

  • Page 281

    Action Yes No Step 4 Send a print job, and then check fo r print quality pro blems. a From the General Settings menu, adjust the Eco ‑ Mode settings. b From the Copy menu, adjust the Darkness setting. c If t he pr int rem ains fad ed, t hen repl ace the t one r car trid ge. Is the print quality satisfactor y? Go to step 5. See “Print qu ality p[...]

  • Page 282

    Action Yes No Step 9 Check for washed ‑ out or overexposed output. a From the Copy screen, adjust the settings of the following: • Background R emoval —Reduce the current setting. • Darkness —Increase the c urrent setting. b Resend the copy job. Do pages show washed ‑ out or overexposed prints? Contact customer support . The pr oble m i[...]

  • Page 283

    Caller ID is not shown Action Yes No Contact your telephone comp any to check if your tel ephone line is subscribed to the caller ID s ervice. Notes: • If your region supports mult iple caller ID patterns, then you may have to change the default setting. There are two setti ngs available: FS K (patter n 1) and DTMF (patte rn 2). • The availabil[...]

  • Page 284

    Action Yes No Step 5 a Check the telephone wall jack. 1 Plug the telephon e cable into t he wall jack. 2 Listen for a dial tone . 3 If you do not hear a dial t one, then plug a different teleph one cable into the wall jac k. 4 If you still do not hear a dial tone, t hen plug t he telephone cabl e into a different wall jack. 5 If you hear a dial ton[...]

  • Page 285

    Action Yes No Step 8 Temporarily di sconnect other equipm ent (such as answering machines, computers with modems, or telephone line spli tters) between the printer and the telephone line, and then try sending or r eceiving a fax. Can you send or receive a fax? The p rob lem is solv ed. Go t o ste p 9. Step 9 a Temporarily di sable call waiting. Con[...]

  • Page 286

    Action Yes No Step 2 Load the orig inal docume nt properly. Load the origi nal docu ment faceup, short edge fir st into the A DF tray or facedown on the scan ner glass in the upper left corner. Note: Do not load postcards, phot os, small items, transparencies, photo paper, or thin media (such as magazine cli ppings) into the ADF tray. Place these i[...]

  • Page 287

    Action Yes No Step 3 Replace the toner c artridge. For more informat ion, see the i nstruction sheet that came with the supply. Can you receive faxes? The pr oblem is solv ed. Con tact customer support . Fax and e-mail fun ctions are no t set up Notes: • Before you trou bleshoot, check if the fax cables are connected. • The indi cator l ight i [...]

  • Page 288

    Action Yes No Step 2 Decrease the incoming f ax transmission speed. a Open a Web browser, and then type the prin ter IP address in the address field. Notes: • View the printer IP addre ss on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.12 3.123 . • If you are using a pro xy server[...]

  • Page 289

    Cann ot sca n from a co mputer Action Yes No Step 1 Make sure t he printe r is turne d on and t hat Read y appears on the printer display before scanning a job. Does Ready appear before scanning the job? Go to step 3. Go to step 2 . Step 2 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back on. Is there an error me[...]

  • Page 290

    Action Yes No Step 3 Clean the scanner glass an d the ADF glass using a clean, lint ‑ free cloth dam pen ed wi th wa ter . Is the scanner glass clean? Go to step 4. See “Cleaning the scanner glass” on page 20 8 . Step 4 Check the placement of the document or photo. Make sure the document or ph oto is load ed facedown on the sca nner glass in [...]

  • Page 291

    Action Yes No Step 3 Check if the document or photo you want to scan is open in another applicatio n or being used by another user. Is the file you want to scan open by another ap plication or user? Close the file you are scanning. Go to step 4. Step 4 Check if either the Append time s tamp or the Overwrite existi ng file ch eck box is selected in [...]

  • Page 292

    The scanner do es not respond Action Yes No Step 1 Check if the printer is turn ed on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer cable is securely attac hed to the printer and th e computer, print server, option , or other network device. Is the printer cable securely attac h ed to the printer and th e[...]

  • Page 293

    Solving home screen applications problems An appl icatio n e rror has occurred Action Yes No Step 1 Check the system log fo r relevant details. a Open a Web browser, and then type the prin ter IP address in the address field. If you do not know the IP address of the pr inter, then you can: • View the IP address on the pr inter home screen. • Pr[...]

  • Page 294

    Action Yes No Step 2 Make sure the printer IP address is correct. a View the p rinter IP address: • From the TCP/IP section in the Net work/Ports m enu • By printin g a network setup pa ge or m enu settings pag e, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by perio ds, suc h as 123.1 23.123[...]

  • Page 295

    Contacting cu stomer suppo rt When you cont act cust omer sup port, you will need to be ab le to describe th e problem y ou are experiencing, th e message on the pr inter di splay, an d the t roublesh ooting steps yo u have already tak en to fi nd a so lution. You need to know you r print er m odel type and ser ial num ber. For mor e inform ation, [...]

  • Page 296

    Notices Prod uct in form ation Produc t name: Lexmark MX410d e, MX510de, MX5 11de, MX511dh e Machin e type: 7015 Mode l(s): 470, 630, 670, 675 Edition notice March 2014 The foll owing par agraph do es not apply to any coun try wher e such pro visions are incon sistent with loca l law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS?[...]

  • Page 297

    Trademarks Lexmark, Lexmar k with diamond design , and MarkV ision are trad emarks of Lexmark Inte rnational, Inc., r egister ed in the United St ates and/or other countr ies. Mac and the Mac logo are trademarks of Apple In c., registered in the U.S. and o ther countries. PCL® is a registered trademark of the Hewlett-Packard Co mpany. PC L is Hewl[...]

  • Page 298

    Note: Some mo des ma y not apply t o your p roduct. 1-meter average sound pressure, dBA Prin ting 53 (M X410); 54 (M X510, MX 511) Scan ning 45 Copying 55 Read y N/A Values are subject t o change. See www .lexmark.co m for current values. Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F) Shippi ng tempe rature -40 [...]

  • Page 299

    Static sensitivity notice This s ymbol i dent ifies stat ic-se nsit ive pa rts. Do no t touch in the area s ne ar thes e sy mbols withou t fir st tou ching the metal frame of the print er. ENERGY STAR Any Lex mark product bea ring th e ENE RGY ST AR em blem o n the pr oduct or on a start -up scr een is cert ifi ed to c omply with Env ironmen tal Pr[...]

  • Page 300

    DANGER - Invisible l aser radiat ion when cartr idges are remo ved and interlock defeated. Avoid e xposure to laser beam. PERIGO - Radi ação a laser invisí vel será l iberada se os cartuch os forem r emovidos e o lacre rompido. Evite a expos ição aos feix es d e laser. Opasnost - Ne vidljivo lase rsko zra č enje kada su kasete uklonjene i po[...]

  • Page 301

    Sleep Mode This product is design ed with an energy-saving mode called Slee p Mode . The Sleep Mode saves energy by lowering power co nsum ption d uring extend ed periods of inactiv ity. Th e Sle ep Mod e is aut omatic ally engage d afte r this produc t is not used for a sp ecified period of time, called the Sleep Mode Timeou t . Factory default Sl[...]

  • Page 302

    Licensing noti ces All li censi ng notices associat ed with th is produ ct can be vi ewed from th e root direc tory of the in stalla tion softw are CD. 日本 の VCCI 規定 製品にこのマークが表示されている場合、次の要件を満たし ています。 この装置は、クラス B 情報技術装置です。この装置は 、?[...]

  • Page 303

    The Ring er Equi valenc e Numbe r (REN) is use d to de term ine t he numb er of d evice s that may be conne cted to a te lephon e line. Ex cessive RENs on a telepho ne line may resu lt in t he devi ces not ringin g in respo nse to a n incomin g call . In most but not all areas, the sum of RE Ns should not exc eed five ( 5.0). To b e certai n of th [...]

  • Page 304

    recomm ended that the custo mer instal l an appropr iate AC su rge arrestor in the AC out l et to which this device is connec ted. An approp riate AC surge ar rest or is defin ed as o ne that is suita bly rated, and certifi ed by UL (Underwriter’s Laborato ries), another NRTL (Na tionally Recogn ized Testing Laboratory), or a recognized safety ce[...]

  • Page 305

    Japanese telecom notice The ins talled opt ional modem is in comp liance wi th Japa nese Telecom municati on Law a nd has be en Cert ified by J ATE, with Certi fication Nu mber A11- 0160001. Lexmark Intern ational, Inc. LEX-M0 3-00 2 A11- 0160001 JP Using this p roduct in Switzerland This pro duct require s a Swiss bi lling tone fi lter (Lexma rk p[...]

  • Page 306

    Complian ce is indica ted by the CE m arking. The manufa cturer of this product is: Lexmark Inter national, Inc., 740 We st New Circle Road, Lexington , KY, 40550 USA. The authorized representat ive is: Lexmark International Te chnolo gy Hung ári a Kft., 8 L ech ner Ödö n fasor , Mill enni um Tower III, 1095 Budapest HUNGARY, A declar ation of c[...]

  • Page 307

    The inst aller o f this radi o equi pment must ensur e that the ant enna is locat ed or po inted such that i t does no t emit RF fields i n excess of Heal th Canada l imit s for the ge neral popu lation; co nsult S afety Code 6, obtainabl e from He alth Canada's Web site www.hc-sc.g c.ca/rpb. The ter m "IC:" be fore the ce rtifi cati[...]

  • Page 308

    radio e quipme nt and tel ecom municat ions terminal equip ment, the ecodes ign of energy-r elated pr oducts , and o n the rest rict ions of use of cert ain ha zar dous subst a nces in electrical and electronic equipment. Complian ce is indica ted by the CE m arking. The manufa cturer of this product is: Lexmark Inter national, Inc., 740 We st New [...]

  • Page 309

    Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙ ΩΔΕΙ Σ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ ΕΚ . English Hereby, Lexmark I nternational[...]

  • Page 310

    STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark Internat ional, In c., Lexing ton, KY This li mited warrant y applies t o the United States a nd Canad a. For custo mers outs ide the U.S. , refer to th e count ry- specific war ranty i nformation that cam e with your pro[...]

  • Page 311

    Before you present this pro duct for warra nty service, rem ove all p rint cartr idges, prog rams, da ta, and remo vable sto rage media (un less di recte d other wise b y Lexma rk). For furth er explanat ion of your warran ty alt ernati ves and the nearest Lexmark auth orized servicer in your a rea conta ct Lexmark on the Worl d Wide We b. Remot e [...]

  • Page 312

    Additional rights Some st ates do n ot allo w limit ations on how lo ng an implie d warranty lasts , or do not allo w the exc lusion o r limit ation of inci dental or cons equential dam ages, s o the li mitatio ns or e xclusio ns co ntained above may not a pply to you. This limit ed w arra nty give s yo u spec ific legal rights . Yo u ma y also hav[...]

  • Page 313

    Index Numerics 250 ‑ sheet tray installi ng 41 550 ‑ sheet tray installi ng 41 Symbol s [x] ‑ page jam, clear manual feeder. [25y.xx] 230 [x] ‑ page ja m, clear s tandard bin. [20y.xx] 227 [x] ‑ page jam , open auto matic feeder top cover. [28y.xx] 231 [x] ‑ page jam , open front d oor. [20y.xx] 223 [x] ‑ page jam, open rear do or. [2[...]

  • Page 314

    suppl y notificat ions, t oner cartridge 218 configur ing port set tings 4 9 configurin g supply notific ation s 218 connec ting printer to di stinctiv e ring servi ce 111 connec ting to a wire less networ k using P IN (Perso nal Id entifica tion Number) method 47 usin g Push B utton Config urat ion method 47 using t he Embedd ed Web Server 48 usin[...]

  • Page 315

    dis play , prin ter contr ol pa nel adjusting brightn ess 201 disposi ng of print er hard disk 203 distinc tive ring service, fax connec ting to 111 document s, printi ng from Mac intosh 72 from Wi ndows 72 DSL filter 10 4 duplexi ng 83 E Eco ‑ Mode setti ng 199 edge erase e ‑ mail o ption s 97 fax opti ons 120 scan options 127 Embedd ed Web S [...]

  • Page 316

    fax setup countr y ‑ or r egi on ‑ specific 107 digital telep hone servic e 106 DSL connec tion 1 04 sta ndard tel epho ne lin e connec tion 100 VoIP 105 Fax Stat ion Name no t set up. Cont act syst em admini strator. 236 Fax St ation Num ber not se t up. Cont act syst em admini strator. 236 fax tro ubles hoot ing ca ller I D is not shown 283 c[...]

  • Page 317

    IP address of compu ter finding 18 IP address, printer finding 18 IPv6 menu 144 J jams accessi ng 221 avoidi ng 220 understa nding mess ages 22 1 jams, clearing in automatic do cument feeder t op cove r 231 in duplex area 228 in front d oor 223 in manual feeder 230 in r ear do or 226 in standa rd b in 227 in tray [ x] 229 Job Accou nting m enu 189 [...]

  • Page 318

    No analog phone line connected t o modem, fax is disabl ed. 241 noise emi ssion levels 297 Non ‑ Lexmark [supply typ e], see User’s Guide [33. xy] 241 non ‑ volat ile memor y 203 erasing 204 Not enough free s pace in flash memo ry f or res ourc es [ 52] 24 2 notices 297, 298 , 299, 300, 301, 302, 303, 304, 305 , 306, 307, 308 number of remain[...]

  • Page 319

    streaked verti cal lines 275 toner f og or backgr ound shading 276 toner rubs off 277 toner s pecks appe ar on p rints 27 7 transpa rency print quali ty is poor 277 uneven print d ensi ty 278 whit e streaks 278 print t roub leshoo ting erro r rea din g fl as h driv e 25 5 held jo bs do not print 254 incorrect charact ers pri nt 25 5 incorrect margi[...]

  • Page 320

    Load manual feeder with [paper type] [paper size] [paper orient ation] 239 Mainte nance ki t low [ 80.xy ] 240 Maintenan ce kit n early low [80.xy] 240 Maintenan ce kit very lo w, [x] estima ted pages re main [80.xy] 240 Memory ful l [38] 240 Memory f ull, ca nnot pr int faxes 241 Memory full, ca nnot send faxes 241 Network [x] so ftware error [54][...]

  • Page 321

    Replace defective i maging unit [31.xy] 244 Replace imag ing unit, 0 esti mated pages re main [84.xy] 244 Replace jammed o riginals if restarting job. 244 Replace mainte nance kit, 0 estimated pages rem ain [80.xy] 244 Repl ace unsu pport ed cart ridg e [32.xy] 244 Replace unsu pporte d imag ing un it [32.xy] 245 replacing imaging unit 213 toner ca[...]

  • Page 322

    VoIP connection 105 setting up fax an d e ‑ mail func tion s 287 setting up serial print ing 49 Settings menu 185 shipping the prin ter 2 16 short cuts, cr eati ng e ‑ mail 91 e ‑ mail screen 9 2 fax destina tion 115 FTP addres s 122 FTP desti nation 122 showi ng icons on th e home screen 19 sides (dupl ex ) copy opt ions 88 slee p butt on pr[...]

  • Page 323

    jobs do not p rint 258 Large jobs do not collate 256 multipl e ‑ lang uage P DF files do not print 257 paper cur l 266 paper frequent ly jams 2 53 print job takes lo nger tha n expected 25 9 tray lin king does n ot work 260 unexpect ed page breaks occur 26 1 troubl eshootin g, print qual ity blank pag es 270 char acter s have jagge d edges 261 cl[...]