Lexmark MS610dte manual

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Table of contents for the manual

  • Page 1

    MS510 and MS6 10 Series Use r's Gu ide Impor tant : Cli ck here before using this guide. Augus t 2012 www.lex mark.com Machine t ype(s): 4514 Mod el (s ): 630, 6 35, 639, 64 6, 649[...]

  • Page 2

    Cont ents Safe ty inform ation. .......... ...... .......... ........... ........... ........... ........... ..... ........... 6 Ove rview..... ....... .............. .............. ............. .............. ....... ............. .............. 8 Using thi s guide... ... ... ... ... ....... ... ... ... ... ....... ... ... ... ...... ... .... ...[...]

  • Page 3

    Setting the paper siz e and ty pe .............. .............. ...... ...... ........ ............ ....... ....... ....... ...... ......... ........... ....... ...... 4 0 Confi guring Un iversal paper settings ............. ....... ...... ....... ....... ............ ........ ...... ...... ....... ............ ........ ....... ...... 40 Using the [...]

  • Page 4

    Using the standar d bin and pape r stop .. ...... ....... ....... ...... .............. ...... ....... ....... ....... ...... .............. . ............ ...... 7 8 Loading t rays ... ....... ...... .............. ....... ...... ....... ....... ............. ....... ...... ....... ............. ........ ... ......... ........ ...... ............ [...]

  • Page 5

    Sav ing mone y and the env ironme nt.......... ................ ........ ............... ........16 5 Sav ing pa per a nd to ner.... ... ... ... ... ...... ... ... ... ... ...... ... ... ... ... ..... .... ... .. ... ...... ... ... ... ... ...... ... ... ... ... ...... ... ... ... .165 Re cycling.. ... .... .... ....... .... .... ... .... ....... .[...]

  • Page 6

    Safety informat io n Connec t the pow er cord to a pro perly gro unded electri cal out let t hat is near the pro duct and easily ac cessible . Do not pl ace or use this p ro duct near wa ter or wet location s. CAUTION— POTENTIA L INJURY: This product uses a laser . Use of contr ols or adj ustment s or pe rfo rmance o f proc edures othe r th an th[...]

  • Page 7

    CAUTION— POTENTIA L INJURY: To reduce the risk of equipment instabilit y, load each tray separate ly. Keep all other trays closed until needed. CAUTION—SHOC K HAZARD: D o not set up th is produc t or m ake any el ectri cal or cab ling co nnecti ons, su ch as the f ax fe ature, pow er cor d, or tel ephone, during a lig htning st orm. SAV E TH ES[...]

  • Page 8

    Overview Us in g t his g ui de Thi s User’s G uide provides ge neral and sp ecific info rmation on u sing t he printer m odels that ar e listed o n the cover page. The fol lowing cha pters contai n inf ormation app lic able to al l printer model s: • Selecting a locatio n for the printe r • Add iti o nal p rin ter se tup • Paper and special[...]

  • Page 9

    Wh at are you look ing for? Fi nd i t he re Help using the printer software Windows or Mac Help—Open a printer s oftware program or appli cation, and then click He lp . Clic k ? to vi ew context ‑ s ensitiv e inform ation . No t es: • Help is au tomat ica lly ins talled w ith th e pri nter sof twa re . • The printer so ftwar e is l ocated i[...]

  • Page 10

    Selecting a locati on for the printer When selec ting a loc ation fo r the pri nter , l eave enough ro om to open t rays , cove rs, and doo rs. If you plan t o i nstall any options, then leave enough r o om for t h em als o . It is im por tant to: • Set up the print er near a properly g rounded a nd easi ly access ible e lect rical ou tlet. • M[...]

  • Page 11

    1 2 3 4 5 1 Right si de 30 cm (12 in.) 2 Front 51 cm (20 in.) 3 Left si de 20 cm (8 in.) 4 Rear 20 cm (8 in.) 5 Top 30 cm (12 i n.) Selecting a locatio n for the printer 11[...]

  • Page 12

    Additional printer setup Ins talling inte rnal optio ns CAUTION—SHOC K HAZARD: I f you are ac cessing the c ontroller b oard or installing opti onal h ardware or me mory de vices som etim e after set ting up t he prin ter, the n turn the print er off , and unplug the power cord from the elect rical outlet bef ore continuing. I f you have other de[...]

  • Page 13

    Instal ling a n opt ional card CAUTION—SHOC K HAZARD: I f you are ac cessing the c ontroller b oard or installing opti onal h ardware or me mory de vices som etim e after set ting up t he prin ter, the n turn the print er off , and unplug the power cord from the elect rical outlet bef ore continuing. I f you have other devi ces attached to the pr[...]

  • Page 14

    4 Push the ca rd firmly int o place as show n in the i llustratio n. Warning—Pot ential D amage: Impro p er in s ta l lation o f th e card may caus e damage to the car d and the co ntro ll er b oa rd. No te: The entire le ngth of the c onnect or on t he card m ust t ouch and be flu shed again st the controller boa rd. 5 Fo r the M S510 dn and MS6[...]

  • Page 15

    An optiona l me mory c ard can be purchas ed se parat ely and attached to the controller board. 1 Acc ess t he c o ntro ll er bo ard. For t he MS 510 dn and MS61 0dn print er m odels, s ee “Acce ssi ng the co ntroller boar d” on pag e 39. For t he MS 610 de prin ter mod el, see “Access ing t he cont rol ler board” on p age 73. 2 U npack t h[...]

  • Page 16

    4 Push the memo ry card s traight into the c onnect or and forw ard int o the c ontrol ler b oard wall until it clicks into place. 1 2 5 Fo r the M S510 dn and MS6 10dn pri nter mode ls, close t he contr oller boar d acces s door. For the MS610de printer model, close the controller board shield, and then close th e acc ess door. Note: When the pr i[...]

  • Page 17

    2 Li ghtly pre ss t he s top o n the lef t side of t he contr oller boar d acc ess door, and the n sli de the ac cess do or to rem ove . 3 1 2 3 Unpack the I SP kit. No te: Make sure t o remov e and di scard the s mall c able attac hed to the white connect or. 1 2 4 3 5 6 1 IS P sol ut io n 2 Screw to att ach the ISP solutio n to the pl astic brac [...]

  • Page 18

    4 Plac e the plas tic br acket inside the I SP ex terior cover unt il it clic ks into place. 5 Sl ide and push the IS P solut ion int o the pl astic bracket . 1 2 6 Secure t h e ISP s olution to th e plastic bra cket using th e l ong s crew. Addit ional prin ter setup 18[...]

  • Page 19

    7 Tighten the tw o screws on th e end of the ISP sol ution. 8 Attach th e white plug of th e ISP solutio n inter face cable into the w hite recept a cl e on the IS P. Addit ional prin ter setup 19[...]

  • Page 20

    9 Slightly close the ISP exter i or cover up to 65 degr ees, and then slide the cover to attach. 1 2 3 4 10 R un th e ISP ca ble throu gh the co ntroller boa rd shield do or. Addit ional prin ter setup 20[...]

  • Page 21

    11 Op en the controller board shield using the green han dle. 12 A ttach the blue plug of t he ISP so lution i nterface cable i nto t he blue recept acle on the co ntroller board. No te: If you have in stalled a printe r hard disk, t hen you ne ed to r emove it. F or mo re infor mation, s ee “Re movi ng a prin ter hard disk” on pa ge 2 5. To r [...]

  • Page 22

    13 C lose t he contr oller board shie l d. 14 C lose th e I SP exte r ior cover. Note: When the pr inte r softwa re an d any har dware op tions ar e install ed, you m ay nee d to ma nually a dd the option s in the pr inter dr iver to make t hem avai lable f or print j obs. F or more i nformat ion , see “Updat ing ava ilable o ptions i n the pri n[...]

  • Page 23

    a Using a f lathead s crewdriver, l oosen the screws . b Alig n the sc rews on the pr inter ha rd dis k to th e slots on the contr oller boar d bracket , and then s lide t he pri nter har d dis k o nt o t he b ra ck ets . Addit ional prin ter setup 23[...]

  • Page 24

    c Tighten the tw o screw s . d I nsert the plug o f the pr inter ha rd di sk interf ace cable int o the r eceptacle of t he control le r board. Note: The pl ug and the recept acle are col or ‑ code d blue. 4 Close the c ontroller boar d shiel d, and then close t he acces s door. Note: When the pr inte r softwa re an d any har dware op tions ar e [...]

  • Page 25

    Remo ving a print er hard dis k Note: This opt ion is supp orte d only in M S610 de printer mode l. Warning—P otential Dama ge: Controller board electronic components are easily damaged by static electricity. Touc h some thing met al on the printe r before t ouching an y con troller board el ect ronic com ponent s or c onnect ors. 1 Acc ess t he [...]

  • Page 26

    Ins talli ng h ardwa re opt ions In stal ling op tion al t ray s CAUTION—SHOC K HAZARD: I f you are ac cessing the c ontroller b oard or installing opti onal h ardware or me mory de vices som etim e after set ting up t he prin ter, the n turn the print er off , and unplug the power cord from the el ectrica l outlet before c ontinu ing. If you hav[...]

  • Page 27

    8 Conne ct t he po wer cord to t he pr inter, then t o a pro perly grounded elec trical o utl et, and then t urn on t he printer . 1 2 No te: When the prin ter softwar e and an y hardware opt ions are in st alled, you may ne ed to manua lly add the opt ions in t he printer dr iver to make th em availabl e fo r print jo bs. For mo re infor mation, s[...]

  • Page 28

    Se tt ing up th e p rin te r so ftw a re Instal ling the prin ter sof tware Note: If you installed the print er software on t he compu ter be fore but need to reins tall t he soft ware, t hen unin stall the curren t softw are fir st . For Windows u sers 1 Close a ll open softw are p rogra ms. 2 Ins ert the Soft ware and Docu mentati on CD . If t he[...]

  • Page 29

    c Pr ess Enter , or clic k OK . 2 Se lec t t he p rin te r. 3 Right ‑ click the p r inter , and then select Prope rt i es . 4 Clic k the Confi guration tab. 5 Do either o f the following: • Click Update No w ‑ As k P ri nt e r . • Unde r Conf igura tion Op tions, m anuall y add any installed h ardw are options . 6 Clic k Apply . For Ma cint[...]

  • Page 30

    Instal ling the prin ter on a n Ethernet network For Windows u sers 1 Insert the Softw are and D ocu mentat ion CD . If t he install ation di alog does not appe ar af ter a min ute, then launch the C D man ually: a Click , or click Start and then clic k Run . b I n the St art Sea rch or Run dialo g, type D:se t up. ex e , where D is the letter of [...]

  • Page 31

    • For A ppleT alk print ing: Not es: – M ake sur e AppleTal k is act ivated on yo ur pr inter. – Th is f eature is s upported onl y in Mac OS X v ersi on 10.5 . a Fro m the Apple menu , navig ate to: Syste m Prefer ences > Pr int & Fax b Cl i ck + , and then na vigate to: Apple Talk > select your printer > Add Prepa ring t o set [...]

  • Page 32

    securit y inform ation f or your ne twork, then see the documen tatio n that c ame wit h the ac cess poin t, or cont act y our sy st em s upp or t p ers on . – To f ind the W PA/WP A2 pres hared key/pass phras e for t he wire less netwo rk, see the do cume ntation t hat cam e with the ac cess po int, se e the Web p age associat ed wit h the acc e[...]

  • Page 33

    Using the Push Butto n Configuration Method 1 Depending on your p rinter model, n avigate to either of the follow ing: • > Settings > > N etwork s/Ports > > Ne t wor k [x ] > > Netwo rk [ x] Setu p > > Wireless > > Wi ‑ Fi P rotecte d Set u p > > Star t Pus h Butt on M eth od > • > Ne tw or k/P or [...]

  • Page 34

    5 Turn of f the printer , and then disconnect the Ethernet cable. Then wait for at least five seconds, and th en turn the print er ba ck on. 6 To verify if y o ur prin ter is connecte d to the netw ork, print a netwo rk setup pa ge. Then in the Netw ork Card [x] section, see if the status is “Connected”. For more information, see the “Verifyi[...]

  • Page 35

    Using MS5 10dn and MS610dn Le arn ing ab out th e pr in ter Printer conf iguratio ns CAUTION— POTENTIA L INJURY: To reduce the risk of equipment instabilit y, load each tray separate ly. Keep all other trays closed until needed. MS510d n printer m od el 1 2 3 8 5 6 7 4 1 Printer cont rol pane l 2 Pa pe r s t op 3 Standar d bin 4 Fro nt door rel e[...]

  • Page 36

    MS610d n printer m od el 1 2 3 5 6 7 8 4 1 Printer cont rol pane l 2 Pa pe r s t op 3 Standar d bin 4 Fro nt door rel ease button 5 Controller board a ccess do or 6 100 ‑ sheet multipurpose feeder 7 Standar d 550 ‑ sheet tray 8 Op t i on al 2 50 ‑ or 5 50 ‑ sheet trays Usin g the p rinte r control panel 1 2 3 4 5 6 7 8 9 10 11 12 13 Use t h[...]

  • Page 37

    Use t he To 5 Right ar row butt on Scroll to the ri ght. 6 Keypad Enter numbers, letters, or symbols. 7 Sleep button Enable S leep m ode or Hibern a te m od e. The following actions wake the p rinter from Sleep mode: • Pressin g any hard button • Openi ng a tray or th e f ront door • Sendi ng a p rint job fro m the compu ter • Pe r f orm i [...]

  • Page 38

    Atta ch ing cables Connec t the print er to the co mputer using a U SB or paral le l cable, or to t he network usi ng an Etherne t cable . Make s ure to match the followi ng: • The USB symbol on the cab le with the USB symbol on th e printer • The appr opr iate para llel c able wit h the par allel po rt • The appr opr iate Ethe rne t cable wi[...]

  • Page 39

    Accessing the con t roller board CAUTION—SHOC K HAZARD: I f you are ac cessing the c ontroller b oard or installing opti onal h ardware or me mory de vices som etim e after set ting up t he prin ter, the n turn the print er off , and unplug the power cord from the el ectrica l outlet before c ontinu ing. If you have a ny othe r devi ces attac hed[...]

  • Page 40

    Lo a din g paper and spec ial ty media The se lection and ha ndling of paper an d spe cialty media can af fect how reliab ly docume nts pr int. Fo r more informat ion, see “ Avoiding jams” on page 1 76 a nd “Sto ring pa per” on page 1 13. Settin g the paper siz e and ty pe 1 From the prin ter co n trol p a nel, na vigate to: > Settin gs [...]

  • Page 41

    To open t he p aper sto p, pull it so that it flips f orward. Note: Close the paper st op when mo ving the prin ter to another loca tion. Lo adi ng tr ays CAUTION— POTENTIA L INJURY: To reduce the risk of equipment instabilit y, load each tray separate ly. Keep all other trays closed until needed. 1 Pull the tray complet ely out. No te: Do not re[...]

  • Page 42

    2 Squeeze, and then slide the width guide tab to th e correct position for the size of the p a per you are loading. A 4 L T R E X E C B 5 A 5 2 1 LT R LG L E X E C A 4 B 5 A 5 3 Unlock the length guide. Squeeze, and then slide the leng th guide tab to t he correct po sition for the s ize of the pape r you are loading . A4 LTR E X E C B 5 A 5 LT R L[...]

  • Page 43

    • When l oading leg al ‑ siz e paper, the length gu ide exte nds be yond the ba se leav ing the pa per e xpose d to du st. To prote ct th e paper from dus t, you c an pur chase a du st co ver separ ate ly. For mo re inf orm ation, cont act cust omer suppo rt . • If yo u are loading A6-size paper in the standard tray, then squeeze and then sli[...]

  • Page 44

    5 Load t he pa per s tack. Note s: • Lo ad with the print able side fac edown wh en usin g recycled o r pr eprinted paper. • Lo ad prep unched pap er w ith th e holes on the t op edge t oward the fro nt of the tray. • Load letterhea d faced own, with th e top edge of t h e sheet to ward the fro nt of the tray . For t w o ‑ sided print i ng [...]

  • Page 45

    6 Insert the tra y. 7 Fr om the p rinter contr ol panel, se t the pape r siz e and ty pe in the Pape r menu to matc h the paper loaded in the tray . No te: Set the c orrect pa per si ze and type to avoid pa per j ams a nd pri nt quality pr oblem s. Loading the multipurpo se feed er Use the multipur pose feeder when printing o n dif ferent paper s i[...]

  • Page 46

    a Pull the multipurpose feeder extender . b Pull the extender gently so that t h e multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then mo ve the guides for the p a per you are loading. 2 1 Us ing M S510dn an d MS61 0dn 46[...]

  • Page 47

    3 Prepare the paper or specialty media for loading. • Fle x sheet s of paper bac k and fort h to loos en them , and then fan the m. Do not fold or crea se the pape r. Str aighten the edges on a level surface. • Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, a nd then fan th em. S tr aig ht en t[...]

  • Page 48

    • Load paper, transpa rencies, a nd c ard sto ck with the r ecomme nded print ab le side f aceup and the to p edge entering the printer first. For more information on loading tran sp arencies, see the packaging th at the tr ansparenci es came i n. • Load letterhead faceup with the top edge enterin g the printer first. For two ‑ s ided (duple [...]

  • Page 49

    • If yo u are us ing a pr oxy serv er, then tempo rarily dis able it t o load t he Web page c orrectly. 2 Clic k Settings > P aper Me nu . 3 Chang e the pap er siz e and t ype sett ings f or the trays yo u are li nking. • To link trays , m ake s ure the paper size and typ e for the tra y m atch that of the other tra y. • To un link trays ,[...]

  • Page 50

    Note s: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numb ers s ep arate d by period s, su ch a s 12 3.1 23. 123. 123. • If yo u are us ing a pr oxy serv er, then tempo rarily dis able it t o load t he Web page c orrectly. 2 Clic k Settings > P aper Me nu > Cu stom T[...]

  • Page 51

    b Custom ize the s ettings in the Page Set up dia log if necess ary: 1 With a do cume nt open, choose Fi le > Prin t . If necess ary, click the disc losure t riangle t o see more op tions. 2 Fro m the Print dialog and p op ‑ up menu s adj ust the setti ngs if necessar y. No te: To print on a sp ecific paper type, adjust the pape r typ e setti [...]

  • Page 52

    Printing f rom a f lash driv e Printing from a fla sh drive Notes: • Befor e printing an e ncrypted PDF f ile, you will be pro m pted t o enter the f ile pa ssword from t he pri nte r control panel. • You c annot prin t files for which yo u do no t have pri nti ng perm issio ns. 1 Ins ert a flash d rive into the U SB port. Note s: • A f lash [...]

  • Page 53

    2 Fr om the p rinter control pa nel, se lect the docume nt yo u want to print. 3 Pres s the le ft or rig ht ar row butt on to specify the number o f copi es fo r print ing, and the n pre ss . Note s: • Do no t re move the f lash d rive f rom the USB po rt until t he do cument has finis hed pr inting. • If yo u leave the flash dr ive in the pr i[...]

  • Page 54

    Printing con fid ential a nd other hel d jobs Storing print jobs in the printer 1 From the prin ter co n trol p a nel, na vigate to: > Secur ity > Confide ntial Print 2 Sel ect a pr int jo b type. Use To Confidential Job Expiration Hold print jobs in the com puter until you ent er the PI N from the pr inter control panel. Note : T he PIN is s[...]

  • Page 55

    4 Sel ect the pr int job t ype (Conf idential, R epeat, Re serve, or Verify) , and then assign a user nam e. For a confiden tial print job, als o enter a f our ‑ digit PIN. 5 Clic k OK or Prin t . 6 Fr om the p rinter control pa nel, releas e the print job. • For c onfident ial print jobs , navig ate to: Held jobs > select your user name >[...]

  • Page 56

    Cancel ing a print job Canceling a pr int job fr o m the printer control panel From t he pr inter c ontro l pane l, press > . Ca ncelin g a prin t jo b fr om the com pute r For Windows u sers 1 Open the printers folder. a Click , or click Start and then clic k Run . b I n the St art Sea rch or Run dialo g, type contr ol pri nt er s . c Pr ess En[...]

  • Page 57

    • If yo u are us ing a pr oxy serv er, then tempo rarily dis able it t o load t he Web page c orrectly. 2 Check the virtual display that a ppears at t h e top left corner of the screen. The v irtual displ ay works as an act ual display w ould work on a printer control panel. Configuri ng s uppl y notifica tio ns from the E mbedded Web Serv er You[...]

  • Page 58

    Note s: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numb ers s ep arate d by period s, su ch a s 12 3.1 23. 123. 123. • If yo u are us ing a pr oxy serv er, then tempo rarily dis able it t o load t he Web page c orrectly. 2 Clic k Confi guration > Other Se ttings tab &[...]

  • Page 59

    4 Clic k Mo di f y . 5 Fr om any me nu in t he Administ rati ve Menus, M anagemen t, or Fu nctio n Access s ection s, select Us er PIN Pr otec ted or Admi n PIN Pro t ec t ed or Adm in PI N a nd Use r PI N Pr ote cted . No te: Using an A dmin PIN, you c an s till acces s a menu assi gned with a User PIN . 6 Clic k Submit . If you tr y to access a P[...]

  • Page 60

    Ch ec king t he s ta tu s of par t s an d s up pli es fr om t he Em be dded W eb S e rv er Note: Make sure the computer an d printer are conn ect ed to the s a me network. 1 Op en a Web b rowse r, and t hen type the pr inter IP address in t he addre ss fiel d. Note s: • View the printer IP address in the TCP/IP section in the Network/Ports menu. [...]

  • Page 61

    Use To On Reduce printer noise. No te s: • Print jobs will pr ocess at a reduced speed. • Printer engi ne motors do not start un til a doc ument is rea dy to prin t. The re is a short d elay b efore th e first pag e is printed. Off Use factory defaul t settin gs. Note : This setting supports the per formance sp ecifica tions of the prin ter . 3[...]

  • Page 62

    Us ing H ibe r na te mode Hibernate i s an ultra ‑ lo w ‑ power oper ating mod e. When o perating in Hiber nate mo de, all othe r syst ems and de vices are power ed do wn safely. Notes: • Mak e sure t o wake t he print er f rom Hiber nate mod e be fore sendi ng a print job. A ha rd r eset or a long pre ss of the Slee p button w akes the print[...]

  • Page 63

    Note s: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numb ers s ep arate d by period s, su ch a s 12 3.1 23. 123. 123. • If yo u are us ing a pr oxy serv er, then tempo rarily dis able it t o load t he Web page c orrectly. 2 Clic k Settings > Ge neral Se t tings > Ti[...]

  • Page 64

    Note s: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numb ers s ep arate d by period s, su ch a s 12 3.1 23. 123. 123. • If yo u are us ing a pr oxy serv er, then tempo rarily dis able it t o load t he Web page c orrectly. 2 Clic k Settings > Ge neral Se t tings . 3 In [...]

  • Page 65

    Statement o f Volatility Your pr inter conta ins var ious types of memor y that can store de vice a nd netwo rk setting s, a nd user dat a. Type of memory Desc ri ptio n Volatile memory Your printer us es standard ra nd om acc ess m e mory (RAM) t o temporarily buffer user data dur ing simp le print jobs . Non-volatile memory Your printer may use t[...]

  • Page 66

    Finding printer security informat ion In high -security e n vironments , it m ay be nec essary to take additio n al steps to m ake sure that co n fiden tia l data stored in the pr inter c anno t be ac cessed by una ut horized p erson s. Fo r mo re inf ormat ion, vi sit the Lex mark sec urity We b page . You can also see the Emb edded Web Ser ver Ad[...]

  • Page 67

    Using MS610de Le arn ing ab out th e pr in ter Printer conf iguratio ns CAUTION— POTENTIA L INJURY: To reduce the risk of equipment instabilit y, load each tray separate ly. Keep all other trays closed until needed. Basic an d conf igured models 1 2 3 5 6 7 8 4 1 Printer cont rol pane l 2 Pa pe r s t op 3 Standar d bin 4 Fro nt door rel ease butt[...]

  • Page 68

    Usin g the p rinte r control panel 1 2 3 4 5 6 7 Use t he To 1 Disp lay View the pr inter status and mes sages. Set up and operate the printer. 2 Home button Go to the home s cr een. 3 Keypad Enter numbers, letters, or symbols. 4 Sleep button Enable S leep m ode or Hibern a te m od e. The following actions wake the p rinter from Sleep mode: • Tou[...]

  • Page 69

    Sleep button light color and its corr esponding printer status Sleep bu tto n ligh t Pr int er s tat us O ff The pri nte r is idle or in Read y state. Solid amber The prin ter is in Sleep m ode. Blinking amber The prin ter is waki ng from or entering Hiber nate mode. Blinking amber for 0 .1 second, then goes completely off f or 1.9 seco nds in pul [...]

  • Page 70

    To uc h To 7 Status/ Supplies • Show a printer warning or er ror message whenever the pr inter requires intervention to continue proc essing. • View mo re information on the printer warning or me ssage, and on how to clear i t. 8 Tips Vi ew a cont ext ‑ se nsi t i ve he lp inf or m at ion . This may also ap pear on the home screen: To uc h To[...]

  • Page 71

    1 2 3 4 5 To uc h th e To 1 Radio button Select or clear an item. 2 Up arrow Scroll up. 3 Down arrow Sc roll down. 4 Ac cept button Save a setting. 5 Cancel button • Cancel an acti on or a selec tion. • Return to the previous screen. Other touch-screen buttons To uc h To Return to the ho me screen. Open a context-sensitive H elp dialog on the p[...]

  • Page 72

    Make s ure to match the followi ng: • The USB symbol on the cab le with the USB symbol on th e printer • The appr opr iate para llel c able wit h the par allel po rt No te: The par al lel port is avail able only when an Interna l Sol utions Port is in stalled. • The appr opr iate Ethe rne t cable with the Ethern et p ort Warning—P otential [...]

  • Page 73

    Accessing the con t roller board CAUTION—SHOC K HAZARD: I f you are ac cessing the c ontroller b oard or installing opti onal h ardware or me mory de vices som etim e after set ting up t he prin ter, the n turn the print er off , and unplug the power cord from the el ectrica l outlet before c ontinu ing. If you have a ny othe r devi ces attac hed[...]

  • Page 74

    3 U se the following illustrat ion to l ocate the approp riate conn ector. Warning—Pot ential D amage: Contro ller board electronic co mponents are easily dam age d by static electricit y. Touc h a me tal surfac e on the p rinter b efor e touching any con troller board e lectronic comp onents o r connec tors. 1 2 3 4 1 Memo ry card con nector 2 O[...]

  • Page 75

    Se tt in g up an d u s ing th e h om e s cre en ap pl ic ati o ns Notes: • Your home screen ma y vary depend ing on your ho me sc reen cus tomiz ation sett ings, a dminis trative set up, a nd active emb edded ap plicat ions. Som e applic ations are suppor ted only in se lect printer mod els. • There m ay be additi onal solut ions and applic ati[...]

  • Page 76

    For mor e inf orm ation on configur ing and using t he hom e scree n applic ations, do the f ollo wing: 1 Go to http:/ /suppo rt.lexma rk.c om , and then click SELECT YOUR PRODUC T > . 2 Do either o f the following: • Click Busi ness Solu tions , and then sel ect the nam e of the ap plicat ion. • Click Softwar e and Solut ions > Othe r Ap[...]

  • Page 77

    Unde rsta ndin g Eco ‑ Settin gs Icon Desc ri ptio n The application l ets you eas ily manage ener gy consumpti on, noise, toner , and paper us age setting s to help reduce the environmental impact of your printer. Sett ing up Rem ote O per ator Panel This applic ation sho ws the printer co ntrol panel on your comput er scree n and lets you inter[...]

  • Page 78

    – If a "JV M Out of Me mory” er ror occurs, t hen repeat t he expo rt pro cess unt il the c onfigurat io n file is saved. • To im port a configura tion f rom a fil e, cli ck Impo rt , and then br owse to the save d config uratio n file t hat was ex ported f rom a prev i ously con figured pri nter. Not es: – Befo re import ing the conf [...]

  • Page 79

    To open t he p aper sto p, pull it so that it flips f orward. Note: When m oving the printer to ano ther locat ion, make su re the paper stop i s cl osed. Lo adi ng tr ays CAUTION— POTENTIA L INJURY: To reduce the risk of equipment instabilit y, load each tray separate ly. Keep all other trays closed until needed. 1 Pull the tray complet ely out.[...]

  • Page 80

    2 Squeeze, and then slide the width guide tab to th e correct position for the size of the p a per you are loading. A 4 L T R E X E C B 5 A 5 2 1 LT R LG L E X E C A 4 B 5 A 5 3 Unlock the length guide. Squeeze, and then slide the leng th guide tab to t he correct po sition for the s ize of the pape r you are loading . A4 LTR E X E C B 5 A 5 LT R L[...]

  • Page 81

    • When l oading leg al ‑ siz e paper, the length gu ide exte nds be yond the ba se leav ing the pa per e xpose d to du st. To prote ct th e paper from dus t, you c an pur chase a du st co ver separ ate ly. For mo re inf orm ation, cont act cust omer suppo rt . • If yo u are loading A6-size paper in the standard tray, then squeeze and then sli[...]

  • Page 82

    5 Load t he pa per s tack. Note s: • Lo ad with the print able side fac edown wh en usin g recycled o r pr eprinted paper. • Lo ad prep unched pap er w ith th e holes on the t op edge t oward the fro nt of the tray. • Load letterhea d faced own, with th e top edge of t h e sheet to ward the fro nt of the tray . For t w o ‑ sided print i ng [...]

  • Page 83

    6 Insert the tra y. 7 Fr om the pri nter co ntrol pan el, set the paper siz e and paper ty pe in the Pap er menu to mat ch the pa per loa ded in the tra y. No te: Set the c orrect pa per si ze and paper t ype to avoid pa per j ams a nd pri nt qualit y problem s. Loading the multipurpo se feed er Use the multipur pose feeder when printing o n dif fe[...]

  • Page 84

    a Pull the multipurpose feeder extender . b Pull the extender gently so that t h e multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then mo ve the guides for the p a per you are loading. 2 1 Us ing M S61 0de 84[...]

  • Page 85

    3 Prepare the paper or specialty media for loading. • Fle x sheet s of paper bac k and fort h to loos en them , and then fan the m. Do not fold or crea se the pape r. Str aighten the edges on a level surface. • Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, a nd then fan th em. S tr aig ht en t[...]

  • Page 86

    • Load paper, transpa rencies, a nd c ard sto ck with the r ecomme nded print ab le side f aceup and the to p edge entering the printer first. For more information on loading tran sp arencies, see the packaging th at the tr ansparenci es came i n. • Load letterhead faceup with the top edge enterin g the printer first. For two ‑ s ided (duple [...]

  • Page 87

    • If yo u are us ing a pr oxy serv er, then tempo rarily dis able it t o load t he Web page c orrectly. 2 Clic k Settings > P aper Me nu . 3 Chang e the pap er siz e and t ype sett ings f or the trays yo u are li nking. • To link trays , m ake s ure the paper size and typ e for the tra y m atch that of the other tra y. • To un link trays ,[...]

  • Page 88

    Note s: • Vie w the p rinter I P address on the print er h ome scree n. The IP addre ss appe ars as four set s of num bers separ ate d by peri ods, suc h as 1 23.12 3.1 23. 123 . • If yo u are us ing a pr oxy serv er, then tempo rarily dis able it t o load t he Web page c orrectly. 2 Clic k Settings > P aper Me nu > Cu stom T yp es . 3 Se[...]

  • Page 89

    c Adj ust t he sett ings, if nec essar y. d Click OK > Pr int . Fo r M aci nt o sh us er s a Custom ize the s ettings in the Page Setup dia log: 1 With a do cume nt open, choose Fi le > Pa ge Se tup . 2 Choose a p aper s ize o r create a custo m size to match the paper loaded. 3 Cli ck OK . b Custom ize the s ettings in the Print di alog: 1 W[...]

  • Page 90

    Printing f rom a f lash driv e Printing from a fla sh drive Notes: • Befor e printing an e ncrypted PDF f ile, you will be prompt ed to type the file pa ssword from the prin ter cont r ol panel. • You c annot prin t files for which yo u do no t have pri nti ng perm issio ns. 1 Ins ert a flash d rive into the U SB port. Note s: • A f lash driv[...]

  • Page 91

    2 Fr om the p rinter control pa nel, t ouch the docum ent you w ant to pri nt. 3 Touc h the ar rows t o spe cify the num ber of copies f or printin g, and the n touch Pri nt . Note s: • Do no t re move the f lash d rive f rom the USB po rt until t he do cument has finis hed pr inting. • If yo u leave the fl ash drive in the pr inter af ter leav[...]

  • Page 92

    > Securit y > Con fide nti al Pri nt > s elect a pr int job ty pe Use To Max Invali d PIN Limit the nu mber of tim es an i nvalid PIN can be entered. Note : When the limit i s reached, the pr int jobs f or tha t user name and PI N are deleted. Confidential Job Expiration Hold print jobs in the com puter until you ent er the PI N from the p[...]

  • Page 93

    For M aci ntosh users 1 Wi th a doc ument o pen , choos e File > Pri n t . If nec essary, cl ick the disc losure t riangle to see more options . 2 Fr om the p rint op tio ns o r Copies & Pages pop ‑ up menu , cho ose Job Routing . 3 Sel ect the pr int job t ype (Conf idential, R epeat, Re serve, or Verify) , and then assign a user nam e. F[...]

  • Page 94

    Ca ncelin g a prin t jo b fr om the com pute r For Windows u sers 1 Open the printers folder. a Click , or click Start and then clic k Run . b I n the St art Sea rch or Run dialo g, type contr ol pri nt er s . c Pr ess Enter , or clic k OK . 2 Do uble ‑ click the prin ter icon. 3 Sel ect the print job you w ant to c ancel. 4 Clic k Delete . For M[...]

  • Page 95

    e F rom the Config ure Printer C onnect ion dialo g, s elect a p ort. f If the po rt is no t in the list, then c lick Refres h , or navigate to : Add port > s ele ct a po rt t ype > e nt er th e n ece ss ary i nfo rma tio n > OK g Click Cont inue > Finish . 3 Set the COM po rt parame ter s. After i nstalling the pr inter d river, set th[...]

  • Page 96

    • If yo u are us ing a pr oxy serv er, then tempo rarily dis able it t o load t he Web page c orrectly. 2 Clic k , or click Start and th en click Run . 3 In the St art Sear ch or Run dialog, t ype cont rol prin ter s . 4 Press Ent e r , or clic k OK . 5 Locate t h e prin ter that has ch anged. No te: If t h ere is more than one copy o f the print[...]

  • Page 97

    Finding advanc ed network ing and adminis trator i nf ormation This c hapter c over s basic a dmini strat ive sup port t ask s using the Emb edded Web Serv er. For mor e advanc ed sys tem suppor t tasks, see the Netw or kin g Gu id e on th e Softwa re a nd Docume ntation CD or the Embedd ed W e b S erver Ad minis trato r's Gui de at htt p://su[...]

  • Page 98

    Not i fic a tio n Desc ri pt ion Non Continuable Stop 1,2 The printer stops p rocessing jobs when t he supply conditi on i s r eac hed. The su pply m u st be replaced to continue pr inting. 1 The prin ter generates an e-ma il about the s tatus of t he sup ply when supply notification is enabled. 2 The prin ter stops when s ome supplies becom e empt[...]

  • Page 99

    Creating a printer c ontrol panel PI N The Panel PI N Protect m en u lets you restrict a ccess to the m enus from the p r inter control panel. T o restrict acces s to the menus, create a Pers o nal Identification Number (PIN), and then assign the PIN to each m enu. 1 Op en a Web b rowse r, and t hen type the pr inter IP address in t he addre ss fie[...]

  • Page 100

    Check ing the sta tus of part s and supp lies A messag e appea rs o n the printe r displ ay when a replac ement su pply it em is needed or when ma intenanc e is re quired . Ch ec king the sta tus of part s and sup pli es on th e p r int er co nt rol pan e l From t he ho me scree n, to uch Status /Suppl ies > View Su pplies . Ch ec king t he s ta[...]

  • Page 101

    Re duci ng p rinte r no is e Enable Q uiet Mode t o reduc e printer nois e. 1 Op en a Web b rowse r, and t hen type the pr inter IP address in t he addre ss fiel d. Note s: • Vie w the p rinter I P address on the print er h ome scree n. The IP addre ss appe ars as four set s of num bers separ ate d by peri ods, suc h as 1 23.12 3.1 23. 123 . • [...]

  • Page 102

    Usi n g th e p r in t e r c ont rol p an e l 1 From the home s creen , navigate to: > Settings > G eneral Set tings > Timeout s > Sleep M ode 2 In the S lee p Mode field , sele ct t he number of m inute s you w ant f or the pr inter to wait before it enters Sl ee p mode . 3 T ouch . Us ing H ibe r na te mode Hibernate i s an ul tra ‑ [...]

  • Page 103

    Setting Hibe rnate Timeout Hibern ate Timeout le ts you set the amoun t of time the printer waits afte r a print job is processed befo re it goes into a red uced powe r state. Using the Em bedded We b Server 1 Op en a Web b rowse r, and t hen type the pr inter IP address in t he addre ss fiel d. Note s: • View the printer IP address in the TCP/IP[...]

  • Page 104

    Adjustin g the brig htne ss of the display To save e nergy, o r if you ar e have trou ble read ing your displ ay, adjust t he bri ghtness of the dis play. Available setting s rang e from 20–1 00. The f actory def ault set ting is 1 00. Using the Em bedded We b Server 1 Op en a Web b rowse r, and t hen type the pr inter IP address in t he addre ss[...]

  • Page 105

    Securi ng the print er Usi ng the s ecu rity loc k f eatu re Attach a loc k th at is c o mpa tible wit h most l aptop computer s in the l ocation shown to prevent acc ess to th e contro ller boa rd. Statement o f Volatility Your pr inter conta ins var ious types of memor y that can store de vice a nd netwo rk setting s, a nd user dat a. Type of mem[...]

  • Page 106

    Dispos ing of a printer hard disk Note: Some p rinter m odels may not ha ve a prin ter hard disk i nstalled. In high ‑ secur ity envir onm ents, i t may be nec essar y to take addi tional st eps to ma ke sure that confid ential d ata st ore d in the pr inter ha rd di sk c annot be a ccessed when the pr inter—o r i ts hard d isk—is removed fro[...]

  • Page 107

    3 T ouch Wipe Disk , and the n touch o ne of the followi ng: • Wipe disk (fast ) —This lets you overwrite the dis k with all zer oes in a sing le pass. • Wipe disk (se cure) —This lets you ov erwrite t he di sk with rando m bi t pattern s sever al times, f ollo wed by a verificati on pass. A secu re overwrite is c ompliant with th e DoD 522[...]

  • Page 108

    3 T ouch Disk Encrypt ion > En able . No te: Enabling disk encryption will erase the contents of the printer hard disk. 4 T ouch Yes to pro ceed with disk w iping. Note s: • Do not turn off th e printer during th e encryption proce ss. Doing so may res ult in lo s s of data . • Disk enc rypti on can take f rom several m inutes to m ore than [...]

  • Page 109

    Paper and specialty media guide Us in g sp e ci alt y med ia Tips on us ing card stock Card st ock is heavy , single ‑ p ly specialty media. M any of its variable charac teristic s, such as moi sture content , thickness, and textur e, can sig nificant ly imp act print quali ty. Print samples on the ca rd stock bein g considered for use b efore bu[...]

  • Page 110

    – Have be nt cor ners – Have ro ugh, cockle, or laid finishes • Adjust the widt h guides to fit t h e wid th of the envelopes. Note: A combi nation o f high humidi ty (over 6 0%) and hig h pri nting t empera ture may wri nkle or seal enve lopes. Tips on us ing labels Print s amples on the label s being consi dered for use bef ore b uying lar [...]

  • Page 111

    • Use transparencies designed specif ically for l aser printers. Transparencies mus t be able to w ithstand temperatures up to 185°C (365°F) withou t melting, disc oloring , off setting, or releasing ha zar dous emissions. No te: If t he transparency we ight is set to H eavy and the tra nsparency texture is set to Rough in the Pa per menu, then[...]

  • Page 112

    Grain dire ction Grai n refers t o the al ignment of the paper fiber s in a s heet of p aper. Gr ain is either grain long , running the lengt h of the paper , or gr ain short , runnin g the w idth o f the pa per. For 60–90 ‑ g/m 2 (16– 24 ‑ lb) bond p aper, gr ain lo ng paper i s rec omm ended. Fib er cont en t Most h igh ‑ quali ty x ero[...]

  • Page 113

    • Avoid p apers with r ough or heavily te xtured surfac es. Use papers pri nted wi th he at ‑ res istant in ks desi gned for use in xer ographi c cop iers. The ink mus t be able to withstand temperatures up t o 230°C (44 6 °F) w ithout melting or releasing hazardous emissions. U se inks that ar e not affected by the resin in t oner. Inks that[...]

  • Page 114

    Sup p ort ed pa pe r si z es, ty pes , an d w e ight s S upp or te d pa pe r s iz es Note: For a n unlisted paper size, sele ct the clos est lar ger listed siz e. Fo r inform ation o n card stock an d label s, see the Card Stock & Labe l Guide . Paper si ze St a nd ar d t ray Opt iona l 250 ‑ or 550 ‑ sheet t ray Multip urp ose feeder Duple[...]

  • Page 115

    Paper si ze St a nd ar d t ray Opt iona l 250 ‑ or 550 ‑ sheet t ray Multip urp ose feeder Duplex mode 10 Enve lope 105 x 241 mm (4.1 x 9.5 in.) XX X DL E nve lop e 110 x 220 mm (4.3 x 8.7 in.) XX X C5 Enve lope 162 x 229 mm (6.4 x 9 in.) XX X B5 En velo pe 176 x 250 mm (6.9 x 9.8 in.) XX X Ot her Enve lope 229 x 3 56 mm ( 9 x 14 i n. ) XX X 1 [...]

  • Page 116

    Paper ty pe 250 ‑ or 550 ‑ s heet tray Mul tipur pose feed er Dupl ex mo de Preprinted Co lo red Pa per Li gh t Pa p e r Heav y Pa p er 2 Roug h /C ott on X 1 One ‑ sided paper labels designed for la ser printers are supported fo r occasional use. It is recommended to print 20 or fewer pages of paper labels per month. V inyl, pharmacy, and tw[...]

  • Page 117

    Understanding the printer menus Me nu s li st Paper Menu Reports Network/Ports Defaul t Source Paper Siz e/Type Con fig ure M P Substitute Size Paper Texture Pape r We ight Paper L oading Cus tom Typ e s Cus tom Na me s 1 Universal Setup Menu Settings Page Device Stati stics Network S etup Page 2 Prof il e s Li st Prin t Fonts Prin t Direct ory Pri[...]

  • Page 118

    Pa per menu Defaul t Sou rce menu Use To De faul t S ourc e Tr ay [x] MP Feeder Manual Paper Manual Envelope Set a def ault paper s ource for all print jobs . No te s: • Tray 1 (standar d tray) i s the fac tory default s etting. • From the P ap er m enu, set Co nfi gure MP to "Cassette" for M P Feeder to appear as a menu s etting. •[...]

  • Page 119

    Use To MP Fe e de r Si ze A4 A5 A6 JI S B5 Letter Legal Exe cuti ve Ofic io (Me xico) Fol io Statement Universal 7 3/4 En vel ope 9 Env el op e 10 E n vel ope DL Envelope C5 E nv elop e B5 E n v elope Other Envel ope Specify the paper size lo a ded in the multipurpose feeder . Note s: • Letter i s the US factory default setting. A4 is th e intern[...]

  • Page 120

    Use To Manu a l Pa per Size A4 A5 A6 JI S B5 Letter Legal Exe cuti ve Ofic io (Me xico) Fol io Statement Universal Specify the paper size being manual ly loaded. Note : Letter is the US factory default s etting. A 4 is the i nternational f actory default s etting. Manu a l Pa per Ty p e Plain Pa per Car d St ock Tr ansp aren cy Recycled Labe ls Bon[...]

  • Page 121

    Configure M P m enu Use To Co nfi gure MP Cassette Manual Fi rst Determine when the printer selects paper from the multipurpose feeder. No te s: • Cassette is the factory default setting. Ca ssette configures the multipurpos e feeder as the automatic paper source. • Manual se ts the mult ipurpose feeder only for manual ‑ feed print jobs. • [...]

  • Page 122

    Use To Lab els Te xt ur e Smooth Normal Rough Spec if y the relative texture of the labels loaded. Note : No rmal is the factory default setting. Bond T ext ur e Smooth Normal Rough Spec i fy the relative texture of the bond paper loaded. Note : Rough is the f actor y default setting. Env elo pe Te xture Smooth Normal Rough Spec if y the relative t[...]

  • Page 123

    Pa pe r W ei ght m enu Use To Pl ain W eig ht Lig h t Normal He av y Specify the relative weight of the plain paper loaded. Note : N ormal is the factory defaul t setting. Card St ock Weight Lig h t Normal He av y Specify the relative weight of the card stock l oa ded. Note : N ormal is the factory defaul t setting. Tra ns p ar e nc y W ei gh t Lig[...]

  • Page 124

    Use To Co lo red W eigh t Lig h t Normal He av y Specify the relative weight of the c olored paper loaded. Note : N ormal is the factory defaul t setting. Li gh t W ei ght Lig h t Specify that the weight o f the pap er loaded is li ght. Heav y W eigh t He av y Specify that the weight o f the pap er loaded is heavy. Co tton/ Rou gh We ight Lig h t N[...]

  • Page 125

    Use To Li gh t L oa d i ng Duplex Off Determine and set two ‑ sided printing for all pri nt jobs tha t s pecify Light as the paper type. Heavy Lo ading Duplex Off Determine and set two ‑ sided printing for all pri nt jobs tha t s pecify Heavy as the p aper type. Custom [x] Loa ding Duplex Off Determine and set two ‑ sided printing for all pri[...]

  • Page 126

    Un iversal S etup menu Use To Units o f Meas ure Inches Mill imete rs Identify the uni ts of meas ure. No te s: • Inches is the US factory default setting. • Mil limeters is the int ernatio nal fac tory defau lt set ting. Portra i t Wi d th 3–8 . 5 inch es 76– 216 mm Set th e portrait width. No te s: • If the wi dth exceeds the m ax imum,[...]

  • Page 127

    Use To N etwork Setu p Pag e Print a report containi ng information about th e network printer settings, such as the TCP/I P address information. Note : This menu item appears only in network pr i nters or in pr inter s co nn ected to print s ervers. Prof iles List Print a lis t of profiles stored in the printer. Note : This menu item appears only [...]

  • Page 128

    Use To PS S ma r tSwi tc h On Off Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. No t es: • On is the f actory default setting. • When Off is us ed, the pri nter does not examine incoming data. T he printer uses PCL emulation if PCL SmartSwitc h is set to On. It [...]

  • Page 129

    Use To S tanda rd Netw ork Setu p OR Ne twork [x] Setu p Reports Network Card TCP/ IP IPv6 Wi rele ss Appl eTalk Display and set the printer network s ettings. No te : The Wireless menu appears only when the printer is c onn ected to a wireless network. Reports m enu To access the menu, navigate to any of the following: • Network/P orts m enu >[...]

  • Page 130

    TC P/IP menu To access the menu, navigate to any of the following: • Network/P orts > Standard N etwork > St andard Net work Set up > TCP /IP • Network/P orts > Net work [ x] > Netw ork [x] Se tu p > TCP/IP Note: This menu is availab le only i n networ k pri nters o r pri nters conn ected to p rint ser vers. Use To Se t Ho stn[...]

  • Page 131

    Use To Enab le DD NS Yes No View or change the current D DNS setting. Note : Yes is the f actor y default setting. Enab le mDN S Yes No View or change the current mDNS s etting . Note : Yes is the f actor y default setting. DNS Server Ad dress View or change the current DNS s erver address. Bac k up DNS Serve r Address V iew or change the backup DN[...]

  • Page 132

    Wireles s menu Note: This menu is availab le only in printe r model s connec ted t o a wireless net work. To access the menu, navigate to any of the following: • Network/P orts > Standard N etwork > St andard Net work Set up > Wireless • Network/P orts > Net work [ x] > Netw ork [x] Se tu p > Wireless Use To Wi ‑ Fi Pr ote c[...]

  • Page 133

    Use To Acti va te Yes No Enable or disable A ppleTalk supp ort. Note : Yes is the fac tory default s etting. View Name Show the assigned A ppleTalk nam e. Note : The name can be changed only from the Embedded Web Server. View Address Show the assigned A ppleTalk address. Note : The address can be changed onl y from the E mbedded Web S erver. Se t Z[...]

  • Page 134

    Use To USB Bu ffe r Disabled Aut o 3K to [maxim um size al l owed] Set the s ize of the USB input buffer. Note s: • Auto is the fa ctor y default setting. • D isabled turns off job buf fering. Any jobs already buf fered on the p rinter har d disk are pri nted before normal processing resumes. • The USB buffer s ize value c a n be c hanged in [...]

  • Page 135

    Use To PCL Sm ar tS wi tc h On Off Set the pr inter t o automatically s witch to P CL emul ation when a print job received through a serial p ort requires it, regardless of the defa ult printer languag e. Note s: • On is the fac tory default setting. • When s et to Off, the printer does not examine incoming dat a. The printer uses PostScript em[...]

  • Page 136

    Use To Adva n ced St atus On Off Enable bidir ectional communicati on through the parallel port. Note s: • On is the fac tory default setting. • Off disa bles parallel por t negotiation. Prot oc o l Standar d Fas tb yt es Specify the parallel port protocol. Note s: • Fast bytes is the fa ctor y defau lt setti ng. It p rovides compat ibilit y [...]

  • Page 137

    SMTP Set up men u Use To Primar y S MTP Ga teway Specify SMTP server gateway a nd port i nformation. Note : 25 is the def ault SMTP gateway port. Pri mary SMTP Gatewa y Port Se co nd ary SMT P Ga t ew a y Se co nd ary SMT P Ga t ew a y Po r t SMTP Timeout 5–3 0 Specify the am ount of time in s econds before th e server stops trying to send an e ?[...]

  • Page 138

    Secur ity menu Misc ell aneou s Se curity S ett ings men u Use To L ogin Re str ict ions Login fai lures* Failure time frame* Lockout ti me* Panel L ogin Time out Remo te Logi n Time out Limit the nu mber and time frames of f ailed l ogin attempts fr om the pri nter control panel before all users are locked out. Note s: • “Log in failu res” s[...]

  • Page 139

    Use To R epeat Job Exp ir ation Off 1 ho ur 4 ho urs 24 hours 1 week Set a ti me limit on how long the pri nter stores p rint jobs. Ve ri f y Jo b Ex p ir a ti on Off 1 ho ur 4 ho urs 24 hours 1 week Set a ti me limit on how long the pri nter stores p rint jobs n eeding verification. Reserve Job Expiratio n Off 1 ho ur 4 ho urs 24 hours 1 week Set [...]

  • Page 140

    Use To Co nfi gure Log Enab le Audi t Yes No Ena ble Rem ote Sy slo g No Yes Rem ote Sys l og Faci lity 0–2 3 Severity of events to l og 0–7 Specify how a nd whether or not audi t logs are created. Note s: • Enable Aud it determin es if events are recorded in th e secure audi t log and rem ote syslog. No is the f actory defaul t setting. • [...]

  • Page 141

    Use To Time Zon e [list of time zones] Select the tim e zone. Note : G MT is the factory def ault setting for non ‑ touch ‑ screen printer models. Automatic ally ob serve DST On Off Set the pr inter to us e the ap plicable dayl ight saving ti me (DST) start and end times associated with the pr inter T im e Zone setting. Note : On is the factory[...]

  • Page 142

    Set ting s menu Ge neral Settings General Settings menu Use To Disp lay L ang uag e Engl ish Fr an cais Deutsch Italia no Esp anol Dansk Nors k Nederlands Sve ns ka Portuguese Suo mi Russia n Pols ki Gre ek Magyar Turk ce Ces ky Simp lified C hinese Tr a di tion al Chi n e se Korean Japanese Set the lan guage of the text appeari ng on the printer d[...]

  • Page 143

    Use To Eco- M ode Off Ener gy Energy/Pap er Paper Minimize the use of energy, paper, or specialty media. Note s : • For touc h ‑ screen printer models, touch Eco ‑ Mode , and th en select fro m the options . • Off is t he factor y default setting. Off resets the printer to its factory default settings. • Energy minimi zes the power used b[...]

  • Page 144

    Use To Keyboard 1 Keyboard T ype Engl ish Fr an cais Francais Canadien Deutsch Italia no Esp anol Gre ek Dansk Nors k Nederlands Sve ns ka Suo mi Portuguese Russia n Pols ki Swi ss Ge rm an Swi ss Fr en ch Korean Magyar Turk ish Cz ech Simp lified C hines e Tr a di tion al Chi n e se Japanese Cus to m Ke y [ x] Specify a lang uage and cus tom key i[...]

  • Page 145

    Use To Disp laye d Inf orm ati on 1 Left si de Right si de Cus to m Tex t [ x] Specify what is dis played on the u pper left and right corners of the home scr een. For the Left s ide and Right side options, select f rom the fol lowing options: None IP A ddress Hos t na me Con tac t Nam e Locat ion Date/ Time mD NS/DDNS Se rvice Nam e Zero C onfigur[...]

  • Page 146

    Use To Disp la yed I nf orma ti on (c ont inu ed ) 1 Pape r Jam Load Paper S erv i ce Er r ors Customize the displayed information for Waste Toner Bottle, Paper Ja m, L oad Paper , a nd S ervi ce Er rors . Select from the following options: Disp lay Yes No Message to Display Default Al ter na te Default [text entry] Al ter na te [text entry] Note s[...]

  • Page 147

    Use To Audio F e ed back 1 Button Feedback On Off Volume 1–1 0 Specify whether icons and buttons have audio feedback. Note s : • On is the factory def ault setting for Bu tton Feedback. • 5 is the fac to ry def a ult setting for Volume. S how Bo okmar ks 1 Yes No Speci fy whether bookmarks ar e displayed from the Held J obs area. Note : Y es [...]

  • Page 148

    Use To Timeouts Hi be rna te Ti meo u t Disabled 1 hour 2 hour s 3 hour s 6 hour s 1 da y 2 da ys 3 da ys 1 week 2 weeks 1 mo nth Set the amount of time the printer waits before it enters Hibernate mode . Note s : • “Disa bled” is the facto ry default settin g in al l countr ies except Euro pean Union countri es and Switz erland. • “3 da [...]

  • Page 149

    Use To Prin t Reco very Auto C ontinue Disabled 5 –255 sec Let the printer automat ically continue printing from cer tain offline situations when these are no t resolved within t he s pecified time period. Note : Disa bled is the factor y default s etting. Prin t Reco very Jam Rec o very On Off Aut o Specify whether the pr inter reprints jammed p[...]

  • Page 150

    Use To GUI Log Level 1 Everything (0) Keys (1) Debug (2) War ni ngs (3) Erro rs (4 ) Crit ical (5 ) Sys te m Inf o (6 ) Note : Thi s setting only appears in debug bui lds. Factor y D efau lts Do Not Restore Restore N ow Return the pr inter settings to the factor y default s ettings. Note s : • Do N ot Restore is the factory d efault s etting. Do [...]

  • Page 151

    Use To Collate Of f ( 1, 1, 1,2 ,2 ,2) On (1,2 ,1, 2, 1,2 ) Stack the pages of a print job i n sequence when printing multiple copies. Note : On is the factory default s etting. Si de s (D u ple x) 1 si ded 2 si ded Specify whether prints are on one si de or on both si des of the paper . Note : 1 s ided is the fac tory default setting. Duple x Bind[...]

  • Page 152

    Use To Separa t or Sh ee ts Off Between Copies Between Jobs Between Pages Specify whether blank separator s heets are inserted. Note s: • Off i s the factor y default s etting. No separator sheets are included i n the print jo b. • Between Copi es inserts a blan k sheet between each copy of a print j ob if Collate is set to O n. If Collate is s[...]

  • Page 153

    Use To Prin t Area Normal Who le Pag e Set the logical and physical printable ar ea. Note s : • Normal is the f actory defau lt s etti ng. W hen attempting to print data in the non ‑ pri ntable are a defined by the Nor mal setting, the pr inter clips the image at the boundar y. • Whole Page a llows the image to be m oved into the non ‑ prin[...]

  • Page 154

    Fin ishin g menu Use To Si de s (D u ple x) 1 si ded 2 si ded Specify whether two ‑ sided (dupl ex) printing i s set a s the defaul t for all print jobs. Note s: • “1 sided” is the factory default setting. • You can set two ‑ s ided prin ting from the s oftware program. For W in do ws user s: 1 Cl ick File > Pri nt . 2 Cl ick Pro pe [...]

  • Page 155

    Use To Paper Sa ver Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Prin t multi ple ‑ p age images on one si de of a paper. Note s: • Off is the factory de fault settin g. • The nu mber selected is t he number of page im ages that will print per side. Paper S aver Ordering Hor i zon ta l Reverse Hor izontal Revers e Vert[...]

  • Page 156

    Use To Enha nc e F in e Lin es On Off En a bl e a print mod e prefer able for file s such a s archit ectur al drawi ngs, m aps, electr ical circuit di agrams, and flow charts. Note s: • Off is the factory de fault settin g. • You can set this op tion from t he printer s oftware. For Wi ndows users, c lick File > Pri nt , and then c lick Prop[...]

  • Page 157

    Use To Disk Near Ful l Act io n None E ‑ mail C urrent Lo g E ‑ mail & Delete Current Log E ‑ mail & Del ete Old est Log Post C u rrent Log Post & Delet e Curre nt Log Post & Delet e Ol dest Log Delete Cu rrent Log Delete Oldes t Log Delete A ll Logs Delete A ll But Curr ent Determine and set how the p rinter responds when the[...]

  • Page 158

    Use To Format Fl ash Yes No Fo rmat th e f lash me mory. War ni ng— Pot ent ia l Dam age : Do not turn off the printer while the fl as h memory is being formatted. Note s: • Yes deletes all data stored in flash memory. • No canc els the format r equest. • Flash m emory ref ers to the memory a dded by installing a flash m emory card i n the [...]

  • Page 159

    Use To Anno ta ti on s Do No t Print Print Print annotations in a PDF. Note : Do Not Pr int i s the factory default setting. PostSc ript me nu Use To Prin t PS Error On Off Print a page c onta ining the P ostScr ipt er r or. Note : Off is the f actory defaul t setting. Lock PS St ar tu p Mode On Off Disable the SysStart fi le. Note : Off is the f a[...]

  • Page 160

    Use To Sym b o l Se t 10U PC ‑ 8 12U PC ‑ 85 0 Specify the s ymbol set for each font nam e. Note s: • 10U PC ‑ 8 is the US factory default setting. 12U P C ‑ 850 is the i ntern ational factory default setting. • A s ymbol set is a set of alphabeti c and numer ic characters , punctuation , and special s ymbols. Symbol sets support the di[...]

  • Page 161

    Use To PCL E m ul atio n Se ttin g s Auto C R after LF On Off Specify whether the printer automatically per forms a carriage retur n (CR) after a line feed (LF) control command. Note : Off is the f actory defaul t setting. PCL E m ul atio n Se ttin g s Auto LF after CR On Off Spe cify whet her th e printe r auto matic ally perf orms a line feed (LF[...]

  • Page 162

    HT ML men u Use To Font Name Al ber tus MT Anti que Olive Appl e Chancery Aria l MT Ava nt Ga rde Bodoni Bookman Chic a go Clarendon Cooper Black Copperplate Cor one t Cou ri er Euros tile Gara mon d Gene va Gil l Sans Goudy Helv etica Hoe f ler Te xt Int l CG Tim es Int l Cour ier Intl U niver s Joanna MT Letter Gothic Lubalin Graph Marigold MonaL[...]

  • Page 163

    Use To Mar g in S iz e 8– 255 mm Set the pa ge margin for HTML documents. Note s: • 19 mm i s the fac tory defaul t setting. • Margin s ize can be increased i n 1 ‑ mm in cr em en ts. Ba ckg rounds Do No t Print Print Specify whether to pr int backgrounds on HTML do cuments. Note : Print i s the f actory default setting. Image menu Use To A[...]

  • Page 164

    Use To Prin ting Gu ide Prin t inform atio n abo ut loa ding pa p e r and o ther spe cialt y media. Media Guide Print a l ist of the paper s izes supported in trays and feeders. Prin t Defe cts Guid e Pr int info rmat ion about re solving p rint defec ts. Menu Map Print a list of the pri nter control pa nel menus and settings. In forma tion Guid e [...]

  • Page 165

    Saving money and th e environment Lexmark is c ommi tted to en vironm ental sus ta inabili ty and is conti nually impr oving its pr inters to reduc e the ir i mpact on the environ m ent. We design with the environment in mind, engineer our p a ckaging to reduce materials, and pr o vide collect ion and rec ycling programs. For more info rmatio n, se[...]

  • Page 166

    Recy cl ing Lexmark prov ide s collec tion pr ogram s and environ mentally pr og ressive appr oaches to rec ycling. For mor e info rmation, see: • T he No ti ce s cha p ter • The E nviron mental Su stainabi lit y secti on of the Lexmark W eb sit e at www.lexmar k . c om/en vironment • The Lex mark re cycli n g prog ram at www.lexmar k .com /r[...]

  • Page 167

    Maintaining the printer Warning—P otential Dama ge: Failu re to mai ntain op timum pr inter perfo rmance, o r to replac e parts and sup plies, may caus e damage t o your pr inter. Cleaning the printer Clea ning t he printer Note: You may nee d to perfo rm this task af ter every f ew months. Warning—P otential Dama ge: Damage t o the pr inter c [...]

  • Page 168

    Ordering toner cartridges Notes: • The estimated cartridge yield is based on the ISO/IEC 19752 standard. • Extrem ely low print cove rage for extende d periods of tim e may negat ively affec t actua l yield. Item Return Pro gram cartri d ge For the U nited St ates a nd Cana da To ner Car tridg e 50 1 High Yiel d Toner Cartridge 501H Extra High [...]

  • Page 169

    Item Regular ca rtridge Worldwi d e High Yiel d Toner Cartridge 500H A 1 Extra High Yi eld Toner C artridge 500XA 2 Ul tra H igh Yie ld Tone r Cartrid ge 500UA 3 1 This cartridge i s supported only i n MS310d and MS310dn pr inter models. 2 This cartridge i s supported only i n MS410d and MS410dn pr inter models. 3 This cart r idge is suppor ted onl[...]

  • Page 170

    Es ti mat e d num be r of r ema in in g pa ges The e stimated nu mber o f re maining pages is ba sed on the recent printing hi st ory of the print er. I ts accur acy may vary s ignifican tly and is dependent on many f acto rs, such as ac tual do cument content, print quality sett ings, a nd other printe r se tti ngs. The accur acy of the esti mat e[...]

  • Page 171

    2 Pull the toner cartridge out using th e h andle. 3 U npack t he toner c artridg e, and then re mov e all packing mater ials. 4 Sh ake the new car tridge to r edistribu te the to ner. 5 Insert the toner cartridge into the printer by aligning the side rails of the car tr idge with the arrows on the side rails inside the pr inter. Warning—Pot enti[...]

  • Page 172

    Repla cing t he im aging uni t 1 Press the butto n on the right s i de of the printer, and th en open the front d oor. 2 1 2 Pull the toner cartridge out using th e h andle. 3 Lift the green handle, and then pull the imaging unit out of t h e printer . Maintaini ng the printer 172[...]

  • Page 173

    4 U npack the new imaging unit, an d then sha ke it . 5 Remo ve all packing m aterials from the ima ging unit . Warning—Pot ential D amage: Do not expos e the imaging un it to direc t light for mo re than 1 0 min utes. Exte nded exposure to light may c aus e prin t quality pr oblems . Warning—Pot ential D amage: Do not touch t he photo conducto[...]

  • Page 174

    7 Insert the toner cartridge into the printer by aligning the side rails of the car tr idge with the arrows on the side rails inside the pr inter. 8 C lose the fron t door. Movi ng the pri nter Before mov ing t he printer CAUTION— POTENTIA L INJURY: Befor e m oving the pr i nter, follow these guidelines to avoid personal injury or pr in ter da ma[...]

  • Page 175

    Moving t he prin ter to another lo cati on The print er and its hardware opt ions can be saf ely moved to anot her locat ion by foll owin g these precaut ions: • Any c art used to mov e the pr inter mu st have a su rface ab le to support the f ull foot print of the pr inter. • Any cart used to move the ha rdware opt io ns must have a sur face a[...]

  • Page 176

    Cle aring jams By careful ly selec ting pape r and special ty med ia and loading it properl y, you shoul d be able to av oid most jams. If jams occur, then f ollow the s teps outlined in this chap ter. Warning—P otential Dama ge: Never use any t ool to remov e a jam. Doi ng so could perma nently dama ge the f user . Avoi ding jams Loa d pape r pr[...]

  • Page 177

    • Do not slide th e paper into t he tray. Load paper as sho wn in t he illustration. • Make sure the guides in the tr ay or the multipurpose feeder are properly positioned and are not pr ess ing tightly again st the paper or envelo pes. • Pu sh th e tr ay fi rmly i n to t he p rin ter af ter lo ad in g pa pe r. Us e re c o mme nd ed pap er ?[...]

  • Page 178

    Notes: • Whe n Jam Ass ist is s et to On, t he pri nter autom atical ly flushes bl ank page s or pag es with pa rtial pr ints to the standard bin a fter a j amme d page has been cl eared. C heck your pri nted out put stac k for di sca rded pages. • When Jam Recovery is s et to O n or Auto, the printer repr ints jammed pages. H o wever , the Aut[...]

  • Page 179

    [x] ‑ page j am, open fr o nt door. [20y.xx] CAUTION—HOT SURF ACE: T he insi de of the printe r mig ht be hot . To r educe the risk o f injury from a ho t component, allow the surface to cool before touching it. 1 Press the butto n on the right s i de of the printer, and th en open the front d oor. 2 1 2 Pull o ut t he toner c ar tridge usin g [...]

  • Page 180

    4 Plac e the ima ging unit aside o n a flat , smooth sur face. Warning—Pot ential D amage: Do not expos e the imaging un it to direc t light for mo re than 1 0 min utes. Exte nded exposure to light may c aus e prin t quality pr oblems . 5 Lift the green flap in front of t h e printer . 6 Fi rmly gr asp the j ammed paper on each sid e, and the n g[...]

  • Page 181

    7 Ins ert the ima ging unit by alig ning the a rrows on the side r ails of the unit with the ar rows o n the side rails inside the printer , and then insert the i maging un i t into the p rinter. 8 Ins ert t he toner c artr idge by aligning t he sid e rails o f the ca rtridge with the arr ows on t he side r ails ins ide the prin ter , and then inse[...]

  • Page 182

    [x] ‑ page jam, open rear door. [20y.x x] 1 Open the front do or. 2 1 2 Gent ly pull dow n the re ar doo r. CAUTIO N—HOT SURFAC E: The i nside o f the pri nte r migh t be hot . To reduc e the risk of inj ury from a hot comp o nent, a llow the surf ace to cool befo re touching it. 3 Fi rmly gr asp the j ammed paper on each sid e, and the n gentl[...]

  • Page 183

    4 Close the rear door. 5 Fr om th e pri nter c ontro l pa nel, touc h to c lear the me ssage and cont in ue pr inting. F or n on ‑ to uc h ‑ screen p ri nt er models, s elect Nex t > > Cl ea r th e jam , p res s OK > . [x] ‑ pag e ja m, c lear st an da rd bin. [20y .xx ] 1 Fi rmly gr asp the j ammed paper on each sid e, and the n gen[...]

  • Page 184

    [x] ‑ pa ge jam, remove t ray 1 t o clear du plex. [2 3y.xx] CAUTION—HOT SURF ACE: T he insi de of the printe r mig ht be hot . To r educe the risk o f injury from a ho t component, allow the surface to cool before touching it. 1 Pull the tray complet ely ou t of the print er. 2 Loc ate the blue lever , and then pu ll it dow n to re lease the j[...]

  • Page 185

    4 Insert the tra y. 5 Fr om th e pri nter c ontro l pa nel, touc h to c lear the me ssage and cont in ue pr inting. F or n on ‑ to uc h ‑ screen p ri nt er models, s elect Nex t > > Cl ea r th e jam , p res s OK > . [x] ‑ page j am, open tray [x ]. [24y.x x] 1 Pull the tray complet ely ou t of the print er. No te: The messa ge on t h[...]

  • Page 186

    3 Insert the tra y. 4 Fr om th e pri nter c ontro l pa nel, touc h to c lear the me ssage and cont in ue pr inting. F or n on ‑ to uc h ‑ screen p ri nt er models, s elect Nex t > > Cl ea r th e jam , p res s OK > . [x] ‑ page jam, clear manual f eeder. [25y.xx] 1 From the multipurpose feeder, firmly grasp the jammed pa p er on each [...]

  • Page 187

    3 Relo ad paper into t he multipurp ose feeder. No te: Make sure t he paper guide light ly re sts agains t the edge o f the pape r. 4 Fr om th e pri nter c ontro l pa nel, touc h to c lear the me ssage and cont in ue pr inting. F or n on ‑ to uc h ‑ screen p ri nt er models, s elect Nex t > > Cl ea r th e jam , p res s OK > . Clea ri n[...]

  • Page 188

    Troubleshooting Unde rstand ing th e prin ter messa ges Cartridge, imaging unit mismatch [41.xy] 1 Che ck if bo th the t oner car tridge and imag ing unit ar e MICR (Magnetic Ink Ch aracte r Recognition ) or non- MICR supplies . No te: For a lis t of suppor ted suppl ies, see the “Ord ering su pplies” sec tion o f the Us er' s Guide or vis[...]

  • Page 189

    Change [pa per source] t o [custom string] l oad [pape r orientation] Try one o r more of th e foll owi ng: • Load th e correct siz e a nd type of paper in the tr ay, then verif y that the paper size a n d type s ettings are specif ied in the Pap er m enu o n the printe r c ontrol pan el, and the n select Finishe d changi ng paper . For n on ‑ [...]

  • Page 190

    • The pri nt job is sent f rom a fla sh driv e that is no longer at tached t o the U SB port. • The pri nte r hard dis k conta ins print jobs that were stor ed when t he hard dis k was installed in a differ ent prin ter mode l. From t he print er cont rol pane l, se lect Con tin ue to clear the messag e. For non- touch-s creen printer models, p[...]

  • Page 191

    Incorrect pa per size, open [p aper source] [34] Try one o r more of th e foll owi ng: • Load the correct size of paper in th e tr ay. • From t he printer control pa nel, select Con tin ue to clea r the message a nd print u sing a differ ent tray. For non ‑ touch ‑ scree n print er m odels, press to con firm. • Check the tray leng th and [...]

  • Page 192

    Insuff icient memo ry, some hel d jobs will not be res tored [37 ] Try one o r more of th e foll owi ng: • From t he printer control pa nel, select Con tin ue to clear the messa ge. For non- touch-sc reen pri nter mo dels, pr ess to co nf ir m . • Delete ot her held jobs to fr ee up addi tional p rinter m emor y. Load [pa per source] with [cust[...]

  • Page 193

    Load [paper s ource] with [paper ty pe] [p aper size] [paper orie ntation ] Try one o r more of th e foll owi ng: • Load the tray or feeder with the correct size and typ e of paper. • To use the tray or feeder that has the correct size and type of paper, s elect Finished lo ading paper o n the printer contro l panel . For non ‑ touch ‑ scre[...]

  • Page 194

    Load ma nual f eeder with [pa per type] [pa per siz e] [paper orient ation] Try one o r more of th e foll owi ng: • Load the multipurpose feeder w ith the cor r ect size an d type of paper. • Depen ding on your p rinter m odel, tou ch Co nti nue or pres s to c lear the messa ge an d continue pr inting . No te: If no paper is loaded in the feede[...]

  • Page 195

    • Updat e the ne two rk firmw are i n the prin ter or print se rver. F or more in for mation, cont act custom er su pport. Non ‑ Le xma rk [supp ly type], s ee User’s Gui de [33 .xy] Note: The su pply type c an be ton er cart rid ge or im aging unit . The print er has de tected a non ‑ Lexmar k suppl y or p art instal led in t he pr inter. [...]

  • Page 196

    Reinst all mis sing or unres po nsive cartri dge [ 31.xy] Try one o r more of th e foll owi ng: • Che ck if t he t oner cart ridge i s mi ssi ng. If miss ing , inst all the to ner c artri dg e. For inf ormation o n ins talling the c artridge, see th e “Replacing s upplies” s ection of the Us er’ s G uide . • If the t oner cartridge is in [...]

  • Page 197

    Region n umber Regi on 4L a t i n A m e r i c a 5 Africa, Middl e East, rest o f Europe 9I n v a l i d Notes: • The x an d y values are the .xy of the error cod e shown on the printer control panel. • The x an d y values m ust mat ch f or printi ng to cont inue. Repla ce imagin g unit , 0 es timat ed pages remain [84 .x y] Replace the im aging [...]

  • Page 198

    • From t he printer control pa nel, select Con tin ue to con tinue pri nti ng. Fo r non ‑ touch ‑ screen pri nt er mo dels, pre ss to co nf ir m . • Turn o ff the printer , and then turn it back on . SMTP se rver not se t up. Co ntact s ystem administra tor. From th e printer co ntrol panel, selec t Cont inue to clear the message. For n on [...]

  • Page 199

    4 Conne ct t he power c ord t o a properly ground ed elec trical out let. 5 Turn the pri nter back on . Too ma ny tr ay s attac hed [5 8] 1 T ur n o ff th e pri n te r . 2 Unplug the power cord from th e el ectrical outlet . 3 Remove the extra trays. 4 Conne ct t he power c ord t o a properly ground ed elec trical out let. 5 Turn the pri nter back [...]

  • Page 200

    Basi c prin ter prob lems The printer is not responding Actio n Ye s No St ep 1 Make s ure the pr inter is turned on. Is the printer tur ned on? Go to s tep 2. Turn on the pr inter. St ep 2 Ch eck if th e printe r is in Sle ep mod e or Hib ernat e mode. Is the printer in Sleep m ode or Hibernat e m ode? Press the Sleep button to wake the pr inter f[...]

  • Page 201

    Actio n Ye s No St ep 8 Check if one end of the printer cable is plug ged into a port on the printer and the other to the computer, pr int server, option, or o ther network device. Is the printer c able securely at tached to the printer and the computer, print s erver, option, or other network d evice? Go to s tep 9. Connect the pr inter cab l e s [...]

  • Page 202

    Opti on prob lems Can not de te ct i nter nal opti on Actio n Ye s No St ep 1 Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the i nt ernal option operate correctly? The problem is solved. Go to step 2. St ep 2 Ch eck if the interna l optio n is p roper ly insta lled in the co ntrol ler boa rd. a Tur n off [...]

  • Page 203

    Tray pr oblems Actio n Ye s No St ep 1 a Open the tray a nd do one or mor e of the fol lowing: • Check for paper jams or misfeeds. • Check i f the paper size in dicators on the pa per guides are aligned with the paper s ize indicators on the tr ay. • If you ar e printing on custom ‑ si ze pa pe r, t he n m ak e s u re t hat t he paper guide[...]

  • Page 204

    Inte rnal So lutio ns Por t d oes n ot ope rat e correct ly Actio n Ye s No St ep 1 M a ke su re the Inter nal Sol utio ns Port (I SP) is inst alled. a Instal l the ISP. F or mor e inform atio n, see “I nstall ing an In terna l Solu tions Port” on page 16. b Print a menu setti ngs page, and then chec k if the ISP is l isted in the Instal led Op[...]

  • Page 205

    Paper feed proble ms Pa per freq uent ly jams Actio n Ye s No St ep 1 a Pul l out the tray, and t hen do one or m ore of the f ollowing: • Make sure paper lie s f lat in the tray. • Check i f the paper size in dicators on the pa per guides are aligned with the paper s ize indicators on the tr ay. • Check i f the pa per guides are aligned agai[...]

  • Page 206

    Ja mme d pa ge s a re n ot rep rin te d Actio n Ye s No a Turn on j am r ecov ery. 1 From t he printer control panel, navi gate to: Settings > Ge neral S ettin gs > Print Re cove ry > Jam Recovery 2 Sel ect On or Auto . 3 Depending on your printer model , pr es s or t ouch Submit . b Resend the p ages that did not print. Were the jammed pa[...]

  • Page 207

    Error mess age about reading the flash d rive appea rs Actio n Ye s No St ep 1 Check if the flash drive is inserted into the front USB slot. Note : T he fl ash dr ive wi ll n ot wo rk if it i s in s ert e d int o t he re ar U SB s lo t. Is the flash drive inserted into the front U S B slot? Go to step 2. In sert th e fl ash dr ive into the front US[...]

  • Page 208

    Actio n Ye s No St ep 2 a Check if the printer is pl ugged in and turned on , and if Rea dy appears on the printer di splay. b R ese nd t he pr in t j ob. Do the job s print? The problem is solved. Go to step 3. St ep 3 If an er ror message appears on the pri nter display, then clear the message. Note : The printer co n tinues to print after cleari[...]

  • Page 209

    Co nfi dent i al an d ot he r he ld j ob s do no t prin t Note: Confident ial, Verify , Reserve, and R epeat pr int jo bs may be delete d if the p rinter requir es extra memor y to proces s add itional h eld jo bs. Actio n Ye s No St ep 1 Open the hel d jobs folder on the printer di splay, and then ver ify that your print job i s lis ted. Is your p[...]

  • Page 210

    Prin t jo b t akes lo nger th an exp ect ed Actio n Ye s No St ep 1 Change the envi ronmen tal s etti ngs of the printer. a F rom the pr inter control panel , navigate to: Settings > Ge neral S ettin gs b Se le ct Eco ‑ Mo de or Quiet Mode , and then sel ect Of f . Note : Disabling Eco-Mode or Quiet Mode may i nc rease the consumption of ener [...]

  • Page 211

    Actio n Ye s No St ep 2 a F rom the Paper menu on the printer control panel, set the paper size and type to m atch the paper loaded i n the tra y. b R ese nd t he pr in t j ob. Did the job print from the correct tray or on the c orrect paper? The problem is solved. Go to step 3. St ep 3 a Depending on your operating s ys tem, open Printing P refere[...]

  • Page 212

    Actio n Ye s No a F rom the printer control panel, set the paper size and typ e in the Paper menu t o match the paper loaded in the trays to be linked. Note : The paper si ze and type must match for trays to be linked. b R ese nd t he pr in t j ob. Do the trays l ink correctly? The pr ob le m is s olve d. Con ta ct customer su pp o rt . La rge j ob[...]

  • Page 213

    Actio n Ye s No St ep 2 a Chec k the or iginal file for manua l page b reaks . b R ese nd t he pr in t j ob. Did the file pri nt correctly? The pr ob le m is s olve d. Con ta ct customer su pp o rt . Print qua lity problems Ch ar act er s ha ve j ag ge d or un eve n e dg es Actio n Ye s No St ep 1 a Pr int a font sample list to check if the fonts y[...]

  • Page 214

    Actio n Ye s No St ep 1 a Move the width and l ength guides in the tray to the correct positions for t he paper loaded. b R ese nd t he pr in t j ob. I s t he pag e or im ag e cl i ppe d? Go to step 2. The problem is s olved. St ep 2 From the pri nter control panel, set the paper s ize and type i n the Paper menu to m atch the paper loaded in the t[...]

  • Page 215

    Actio n Ye s No St ep 1 Load paper with the correct paper type and wei ght in the tray. Is paper with th e correct paper typ e and weight loaded in the tr ay? Go to s tep 2. Load paper wi th the correct paper type a nd we ight in the t ray. St ep 2 From the pr inter control panel, set the pa per type and wei ght i n the Paper menu to m atch the pap[...]

  • Page 216

    Actio n Ye s No St ep 2 Reinstall the imag ing unit and t he toner cartridge. a Rem ove the toner cartridge. b Rem o ve th e im a gin g u nit . War n ing—P ot entia l Dama ge : Do not expos e the im aging un it to direct li ght for more than 10 m inutes. Ex tended exposure to light can cause print qu ality problems. c Install the imaging unit, an[...]

  • Page 217

    Actio n Ye s No St ep 3 a Dependi ng on your operating system, specify the pa per size from Printing Preferences or from the Print dialog. b R ese nd t he pr in t j ob. Are the margins co rrect? The pr ob le m is s olve d. Con ta ct customer su pp o rt . Paper curl Actio n Ye s No St ep 1 Move the width and length guides in the tray to the correct [...]

  • Page 218

    Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Actio n Ye s No St ep 1 a Move the width and l ength guides in the tray to the correct positions for t he size of the paper loaded in t he tray. b R ese nd t he pr in t j ob. D o pri nt irregu larit ies s till appe ar? Go to step 2. The problem is s olved. St ep 2 From the pri nt[...]

  • Page 219

    Re pea tin g de fec ts ap pea r on pri nt s Actio n Ye s No St ep 1 Measure the distance between the defects. Check f or a distance between th e defects that equals: • 97 mm (3 .82 in .) • 47 mm (1 .85 in .) • 38 mm (1.5 in.) Is the di stance between d efects equal to one of the listed measur em ents? Go to s te p 2. 1 Ch eck if th e distance[...]

  • Page 220

    Actio n Ye s No St ep 2 a F rom the printer control panel, set t he paper type, texture and weight in the Paper menu to match the paper l oaded in the tray. b R ese nd t he pr in t j ob. Is the t ray set to the type, texture, and wei ght of the paper loaded? Go to s tep 3. Do one or more of the f ollowin g: • Specify the paper type, t exture, and[...]

  • Page 221

    Print is too light Actio n Ye s No St ep 1 a F rom the Q uality menu on the p rinter control panel , increase the toner darkness. Note : 8 is the factory defaul t setting. b R ese nd t he pr in t j ob. Is t he print st ill to o ligh t? Go to step 2. The problem is s olved. St ep 2 From the printer co ntrol panel, set th e paper type, textu re, and [...]

  • Page 222

    Actio n Ye s No St ep 6 a Redi stribute the toner in the im aging unit. 1 Remove the t oner cartridge, and then the imaging uni t. 2 Firmly shake the imaging unit. War n ing—P ot entia l Dama ge : Do not expos e the im aging unit to direct li ght for more than 10 minutes . E xtended exposure to lig ht m ay cause print quality problems. 3 Install [...]

  • Page 223

    Actio n Ye s No St ep 2 a Redi stribute the toner in the im aging unit. 1 Remove the t oner cartridge, and then the imaging uni t. 2 Firmly shake the imaging unit. War n ing—P ot entia l Dama ge : Do not expos e the im aging unit to direct li ght for more than 10 minutes . E xtended exposure to lig ht m ay cause print quality problems. 3 Reinstal[...]

  • Page 224

    Printer is printing solid black pages Actio n Ye s No St ep 1 a Reinst all t he ima ging un it. 1 Remove the t oner cartridge, and then the imaging uni t. War n ing—P ot entia l Dama ge : Do not expos e the im aging unit to direct li ght for more than 10 minutes . E xtended exposure to lig ht m ay cause print quality problems. 2 Install the imagi[...]

  • Page 225

    Streak ed horizontal lines ap pear on prin ts ABCDE ABCDE ABCDE Actio n Ye s No St ep 1 a Depending on your operating system, specify the tray or feeder from Printing Prefe rences or the Print dialog. b R ese nd t he pr in t j ob. Do streaked horizontal l ines appear on print s? Go to step 2. The problem is s olved. St ep 2 From the pr inter contro[...]

  • Page 226

    Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Actio n Ye s No St ep 1 a Depending on your operating s ys tem, s pecify the paper type, textu re, and weigh t from Printing Pref erences or from the Print dialog. b R ese nd t he pr in t j ob. Do s tre aked vertical lines appear on prints? Go to step 2. The probl[...]

  • Page 227

    Actio n Ye s No St ep 5 Replace the imag ing unit, and then resend the pri nt job. Do s tre aked vertical lines appear on prints? Conta ct customer su pp o rt at htt p:// suppo rt. lexm ar k.com or your service representative. The pr ob le m is s olve d. Hor izo nta l voi ds appe ar on pr ints Leading edge Trailing edge Actio n Ye s No St ep 1 a Ma[...]

  • Page 228

    Vertic al voids appe ar on prints Leading edge Trailing edge Actio n Ye s No St ep 1 a Make sure your software pr ogram is using a correct fill pa ttern. b R ese nd t he pr in t j ob. D o ver tical vo ids app ear on pr ints? Go to step 2. The problem is s olved. St ep 2 a F rom the pr inter control panel , set the paper type and weight i n the Pape[...]

  • Page 229

    Ton er s pecks ap pear on prin ts Actio n Ye s No Replace the imag ing unit, and then resend the pri nt job. Do toner s pecks appear o n prints? Conta ct customer su pp o rt . The pr ob le m is s olve d. Tone r fo g or ba ckg rou nd shad ing a ppe ar s on prin ts ABCDE ABCDE ABCDE Actio n Ye s No St ep 1 R einstal l th e imagi ng uni t. a Rem ove, [...]

  • Page 230

    Actio n Ye s No St ep 1 From the Paper menu on the printer control panel, check the p aper type and weight. Do the paper type and texture match the pa per loaded in the tray? Go to step 2. Specify the paper type and weight fro m the tray settings to matc h the paper l oaded in the tray. St ep 2 Check if you are pr inting on paper with texture or ro[...]

  • Page 231

    So lving home sc reen appl ica tions pr oblems This trou blesho oting st ep applies o nly to t ouch ‑ screen pr inte r mode ls. An application erro r has occurred Actio n Ye s No St ep 1 Check the system log for relevant details. a Open a W eb browser, and then type the printer I P address i n the address field. If yo u do not know the IP add res[...]

  • Page 232

    Actio n Ye s No St ep 2 M a ke su re the pri nter IP ad dress is corre ct. a View the printer I P address: • From t he TCP/IP section in the Network/Ports menu • By printing a n etwork setup page or menu s etti ngs page, a nd th en finding the TCP/IP section Note : An IP address appears as four sets of number s se parated by per iods, suc h as [...]

  • Page 233

    Co nta c ti ng cu s tom e r sup p or t When you contact c ustom er support , des cribe t he prob lem you ar e experien cin g, the mes sage on the pri nter display, and the tr oublesh ooting step s you h ave alread y take n to fi nd a solut ion. You need t o k now your p rinter m odel t ype an d seri al num ber. For m ore inf ormat ion, se e the lab[...]

  • Page 234

    Notices Product i nformation Prod uct na me: Lexmark MS 510dn, M S610 dn, and MS6 10de Machi ne type: 4514 Mode l(s): 630, 6 35, 6 39 , 646 , 649 Edition noti ce Augu st 20 12 Th e f ol lo w ing p ar ag ra p h d o es n ot ap pl y t o any co un t ry w h ere such provi s ions ar e inconsis tent with loc al law: LEXMARK INTERNATIO NAL, INC., P ROVIDES[...]

  • Page 235

    GOVERNMENT END USERS The Sof tware Prog ram and an y relat ed do cument ation a re "Com mercial Item s," as that term is defi ned in 4 8 C.F.R . 2. 101, " Comput er Soft ware" and "C omm ercial C omp uter S oftw are Docume ntation ," as such t erm s are used in 48 C.F .R. 12. 212 or 48 C.F.R . 2 27. 720 2, as appl ica [...]

  • Page 236

    Monaco Apple Compu ter, Inc. New York Apple Compu ter, Inc. Oxford Arthur Baker Palatino Linotype-Hell AG and/or its subsidiaries Stempel Garamond Linotype-Hell AG an d/or its subsidiar ies Taffy Agfa Cor poratio n Times New Roman The Monotype Corporation pl c Uni vers Li notype -He ll AG and/o r its sub sidia ries All other trademarks are the prop[...]

  • Page 237

    Lex mar k R egu lat ory Ty pe/ Mod el LEX-M 01- 005 ; FCC ID: I Y LLEX M01 005; IC:2 376 A-M 0100 5 Licensing noti ces All licens ing noti ces assoc iated wit h this produ ct can be view ed from t he root direc tory of the install ation sof tware C D. Noise emission levels The fol low ing measur ement s were made in acc ordance with I SO 7 779 and [...]

  • Page 238

    the waste dry cell batter ies recyc le logo and pro vi des the re cyc le service in order to ha ve the app rop r iate process for the waste dry cell batter ies. Static s ensitiv ity noti ce This sym bol id entifies stat ic-sensi tive parts. Do no t touch i n the areas near t hese symbo ls without first touching the metal fr am e of the printer. ENE[...]

  • Page 239

    and print er are des igne d so ther e is never any hum an acc ess to las er ra diation a bove a Class I leve l during normal operation, user maintenance, or prescribed servic e co n dition. Laser a dvisory label A laser n otic e l abel m a y be af f ixed to this printer as s h ow n : DA NGER - Inv isi ble la ser radi ation when ca rtrid ges a re r [...]

  • Page 240

    The pow er consu mption lev els lis ted in the previo us ta ble represent ti me-averaged measurements. Instantaneous power dr aws may b e subst antial ly higher than t he avera ge. Values are subject to change. See www.lexmark .com fo r curr e nt v alue s. Sl eep Mo de This pr oduct is de sig ned with an e nergy-saving m ode called Sleep Mod e . Th[...]

  • Page 241

    Avis de confo rmité a ux no rmes de l’indus trie du C anada Cet ap pareil numér ique de clas se B est conforme a ux ex igence s de la norme can adienne relat ive aux éq uipement s pouvant causer des interférences NMB-0 0 3. European Com munity (EC) directiv es co nformity This p roduct is i n c onformi ty with the pr otecti on r equirem ent s[...]

  • Page 242

    In du st ry C a na da (C a na da) Cet a pparei l est conf orme à la norm e R SS-21 0 d'Ind ustry C anada . S on fonc tionnement est sou mis a ux deux condit ions sui vantes : (1) c et appare il ne doi t pas pr ovoquer d'inte rfére nces et (2) i l doit accep ter tout e interf érenc e reç ue, y comp ris celles ri squant d'al tér e[...]

  • Page 243

    Operat ion i s allowed in all EU and E FTA coun tries, bu t is rest ricte d to i ndoor use only. The manuf actur er of thi s prod uct is: Lex mark In ternational , Inc. , 740 West New Circle Road, Le xington, KY, 40 550 USA . The authori zed represen tative is: Lexmark I nternationa l Te chno logy H ungária Kft., 8 Lechner Ö dön fasor , Millenni[...]

  • Page 244

    Malti Bil-pre ż en ti , Lexm a rk I nter nat ion al, I nc. , j idd ikja ra li da n i l-pro do tt h uw a ko nf ormi mal - ħ ti ġ i jie t ess enz ja li u m a disp o ż iz zjo ni jie t o ħ raj n rele van ti li jinsa bu fid- Di rett iva 199 9/ 5/KE . Nederlands H ierbij verklaart Lexmark I nternational , Inc. dat he t toestel dit product in o veree[...]

  • Page 245

    Lim ited w arra nty serv ice The war ranty pe riod st arts on the dat e of ori ginal pur chase as sh own on the pur cha se rec eipt and en ds 12 months lat er provide d that t he warranty pe riod f or an y supplies and for any ma inte nance ite ms included with the printer shal l end earlier if it, or its original co ntents, are s ubstantial ly us [...]

  • Page 246

    MERCHAN TABILITY, F ITNESS FOR A P ARTICULAR PU RPOSE, AND SATISF ACTORY QU ALITY. ANY WARRANTI ES THAT MAY NOT BE DISCLAIM ED UNDER APP LICABLE LA W ARE LIMITED I N DURATION TO THE WARRANTY PERIOD. NO WARRANT IES, EXPRESS OR IMPL IED, WILL APPLY AFTER THIS PERIO D. ALL IN FORMATION , SPECIFICA TIONS, PRICES, AND SERV ICES ARE SUB JECT TO CHANGE AT[...]

  • Page 247

    The use o f this product or servi ce is subject to th e r e a sona b le, no n -di s crimi natory terms in th e Intellectual Property Rig hts ( IPR) Disc los ure o f C erti com C orp. at the IETF f o r Suite B Cryptographic Suites for IPSec implemented in t h e produc t or s ervic e. The use o f this product or servi ce is subject to th e r e a sona[...]

  • Page 248

    Index Nume ri cs 250 ‑ sheet tray instal ling 26 550 ‑ sheet tray instal ling 26 Symbols [x] ‑ pag e jam, clear st andard b in. [20y . xx] 1 83 [x] ‑ page jam, open rear door. [20y . xx] 1 82 [x] ‑ page jam, open tray [x]. [24y . xx] 1 85 [x] ‑ page jam, remove tray 1 to clear duple x. [23y.x x] 184 A accessing t he contro ller board 1 [...]

  • Page 249

    cust om pape r type assigni ng 49 custom p ape r type n ame assigni ng 87 crea ting 4 9 Cus tom Type [x] assignin g a paper type 4 9 crea ting cu stom nam e 87 Cust om Type [ x] na me crea ting 4 9 Cust om Type s me nu 125 D Defa ult Sou rce me nu 118 Defe ctive fl ash detec ted [5 1] 19 0 devic e and n etwork setti ngs erasing 65 devic e and n etw[...]

  • Page 250

    home screen but tons under standing 69 home screen but tons and icons descri pti on 68 HTML m enu 16 2 I icons on the home screen hidi ng 75 showing 7 5 Ima ge menu 16 3 imagi ng u nit ordering 169 repl aci ng 17 2 Imagi ng unit low [8 4.xy] 190 Im agin g un it ne ar ly lo w [8 4. xy ] 1 90 import ing a conf iguratio n usi ng t h e Embedded Web Ser[...]

  • Page 251

    N Network [x] menu 127 Net work [x ] softw are e rro r [54] 19 4 Network Car d menu 1 29 netw ork settin gs Embedde d We b Serv er 56 netw o rk se tup page pri nting 59 , 99 Net work i ng G uide where to find 56, 9 7 n ois e e mi ss io n le v els 237 No n ‑ Lexmar k [supply t ype], se e User’s Guide [33.xy] 195 non ‑ vo la tile memor y 65 , 1[...]

  • Page 252

    print er basic m odel 35 configu rations 67 min imum clea ranc es 1 0, 11 mov ing 10, 11, 174, 175 selecting a location 10, 1 1 shipping 175 print er conf iguration s 3 5 basic m odel 67 configu red model 6 7 print er cont rol pane l 36, 6 8 adjust ing br ightness 63 fa ctor y defau l ts, res to ring 6 4, 10 4 indi cator light 37, 68 Sleep button l[...]

  • Page 253

    print er op tions t roublesho ot ing internal o ption is not dete cted 202 Interna l Sol utions Po rt 20 4 tray problems 203 USB /paral le l int erf ace card 2 04 print er pr oblems , solvi ng basic 200 pri nter se curi ty inf orm ation o n 66 , 108 print er set up verifying 34 pri nte r so ftwa re instal ling 28 print ing canc eling, fr om print e[...]

  • Page 254

    stor ing print jobs 54 , 91 strea ked hor izo ntal lines appear on print s 225 strea ked vertical lin es appear on print s 226 strea ks appe ar 22 8 Substitu te Size m enu 121 supplie s checki ng status 6 0, 10 0 checki ng, fr om print er contro l panel 100 checki ng, using the Embedd ed We b Se rv er 60 , 100 conser ving 16 5 stor ing 17 0 us i ng[...]

  • Page 255

    V verif y pri nt jobs 54 , 91 pri nting fr om a Mac intos h com puter 5 4, 92 pri nting fr om Window s 54, 92 verif ying pr inte r setup 34 vertical voids appea r 228 virtua l displ ay checki ng, using E mbed ded Web Ser ver 56 , 97 void s appear 22 8 vola tile memor y 65, 105 eras ing 65 , 106 volatility statement o f 65, 105 W wiping t he pri nte[...]