Lexmark 9300 Series manual

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Table of contents for the manual

  • Page 1

    9300 Series All-In-One User's Guide September 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2006 Lexmark International, Inc. All rights reserved. 740 West New[...]

  • Page 2

    Safety information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Use only a 26 AWG or larger telecommunications (RJ-[...]

  • Page 3

    Contents Finding information about the printer ........................................................................... 11 Setting up the printer ...................................................................................................... 14 Checking the box contents .....................................................................[...]

  • Page 4

    Using the control panel buttons and menus ................................................................ 37 Using the control panel .......................................................................................................................... 37 Navigating the control panel menus .......................................................[...]

  • Page 5

    Using the small media feeder ................................................................................................................ 81 Loading the optional Tray 2 ................................................................................................................... 82 Loading original documents into the Automatic Document Fee[...]

  • Page 6

    Using Bluetooth technology ......................................................................................... 110 Inserting a Bluetooth adapter .............................................................................................................. 110 Setting the Bluetooth mode .........................................................[...]

  • Page 7

    Using the Phone Book ......................................................................................................................... 133 Customizing dial settings ..................................................................................................................... 134 Setting up a dialing prefix ...........................[...]

  • Page 8

    Partial document or photo prints ...................................................................................................................156 Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera......................... 157 Cannot print from a flash drive ..............................................[...]

  • Page 9

    Notices ............................................................................................................................ 186 Edition notice ....................................................................................................................................... 186 Power consumption ........................................[...]

  • Page 10

    10[...]

  • Page 11

    Finding information about the printer Setup sheets Description Where to find The Setup sheets give you instructions for setting up the printer. Follow the one for the type of setup you need. You can find the Setup sheets in the printer box or on the Lexmark Web site at www.lexmark.com . Getting Started or Setup Solutions booklet Description Where t[...]

  • Page 12

    User's Guide Description Where to find The User's Guide gives you instructions for using the printer and other information such as: • Using the software (on Windows operating systems) • Loading paper • Printing • Working with photos • Scanning (if supported by your printer) • Making copies (if supported by your printer) • Fa[...]

  • Page 13

    Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 Monday–Friday (8:00 AM–11:00 PM EST) Saturday (Noon–6:00 PM EST) • Canada: 1-800-539-6275 Monday–Friday (8:00 AM–11:00 PM EST) Saturday (Noon–6:00 PM EST) • Mexico: 001-888-377-0063 Monday–Fr[...]

  • Page 14

    Setting up the printer Checking the box contents 1 2 3 4 5 7 8 6 Name Description 1 Black print cartridge Cartridges to be installed into the printer. Note: Cartridge combinations vary depending on the product purchased. 2 Color print cartridge 3 Telephone cord Use for faxing. For more information about connecting this cord, see “Choosing a fax c[...]

  • Page 15

    Name Description 8 Installation software CD • Installation software for the printer • Help • User's Guide in electronic format Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer. 1 Lift the scanner unit. 2 Grasp the control panel at the f[...]

  • Page 16

    5 Lower the control panel slightly at its front. Press the control panel down until it snaps into place. 1 2 Adjusting the display for easy viewing You can tilt the control panel display to adjust it for easier viewing. 1 Place your finger in the finger groove to grasp the display from its underside. 2 Rotate the display forward to a comfortable vi[...]

  • Page 17

    1 2 1 Tray 2 base 2 Tray 2 Note: Decide on a location to set the Tray 2 base. The printer will be placed on top of it, so allow enough space. 1 Make sure the printer is turned off and disconnect the power cord from the wall outlet. 2 Remove Tray 2 from its packaging. 3 Remove any packaging tape from the base and tray. 4 Grasp the printer by its han[...]

  • Page 18

    Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Choosing a fax connection Y[...]

  • Page 19

    Setting the printer to use the Fax feature without a computer You use this method to set up your printer for faxing when the printer is not connected to a computer or to a network. This method is used when your printer functions as a standalone fax machine. 1 Turn the printer on. 2 Press or repeatedly until Fax is highlighted. 3 Press . The Fax Mod[...]

  • Page 20

    2 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter. If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-s[...]

  • Page 21

    Country/region • Saudi Arabia • United Arab Emirates • Egypt • Bulgaria • Czech Republic • Belgium • Australia • South Africa • Greece • Israel • Hungary • Poland • Romania • Russia • Slovenia • Spain • Turkey To connect a telephone, an answering machine, or other telecommunications equipment to the printer: 1 Remo[...]

  • Page 22

    Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work. Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer. 1 Make sure you have a telepho[...]

  • Page 23

    3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. 5 If you would like to use the same line for recordin[...]

  • Page 24

    2 Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering machine to the[...]

  • Page 25

    Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see “Using an RJ11 adapter” on page 19. 1 Make sure you have the following: • A telephone • An answering machine • Three telephone cords • A telephone wall jack 2 Connect one telephone cord into[...]

  • Page 26

    5 Connect a third telephone cord from the answering machine to the EXT port of the printer. 2 1 3 Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecomm[...]

  • Page 27

    3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the computer modem. 5 Connect a third telephone cord from the computer modem to the EXT port of the printer. 27[...]

  • Page 28

    Networking the printer Installing network printers Networking the printer Installing and configuring a printer for use on a network allows users at different computers to print to a common printer. There are three methods for networking the printer: • Connect the printer to a network router using a direct Ethernet connection. • Configure a wire[...]

  • Page 29

    3 Select I agree to the terms of this License Agreement and then click Next . 4 Click Setup Wireless . 5 Connect the printer to the computer using a USB cable. 6 Do one of the following: • Enter the Wireless network SSID, and select the appropriate Wireless Mode. Click Next . or • Select the SSID from the list, and go to step 8. If the SSID is [...]

  • Page 30

    3 Right-click your printer icon, and then select Sharing . 4 For Windows 2000: Click Shared as , and then assign a name to your printer. For Windows XP: Click Share this printer . 5 Follow the directions on the computer screen until installation is complete. Installing the shared printer on other network computers (on the client computers) Using th[...]

  • Page 31

    Many networks have the ability to automatically assign an IP address. Auto-IP is the ability for individual devices to assign themselves a unique IP address. Most networks use DHCP to assign addresses. During the Direct IP printing installation of printer software, the IP address is visible in the printer list only as it is being assigned. The prin[...]

  • Page 32

    • Your wireless network is using a unique network name (SSID). If not, it is possible that the printer/print server is communicating over a different, nearby network that uses the same network name. • The printer has a valid IP address on the network. Network printer does not print • Make sure all cables to the printer, electrical outlet, and[...]

  • Page 33

    Learning about the printer Understanding the parts of the printer 1 2 3 5 7 8 9 4 10 6 11 Use the To 1 Top cover Access the scanner glass. 2 Scanner glass Copy, scan, fax, or remove an item. 3 Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. 4 Automatic Document Feeder (ADF) tray Load original[...]

  • Page 34

    Use the To 11 Small media feeder Load envelopes, 10 x 15 cm (4 x 6 in.) photo paper, and other small card sizes. The following illustration shows the memory card slots and the PictBridge port available on the printer. Memory cards are purchased separately. MS XD SD/MMC CF/MD PictBridge 1 2 3 4 5 Slot name 1 Memory Stick (MS) 2 xD Picture Card 3 Sec[...]

  • Page 35

    1 2 1 Tray 2 base 2 Optional Tray 2 3 4 5 6 8 1 2 7 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove the print cartridges. 35[...]

  • Page 36

    Use the To 3 LINE port Connect the printer to an active telephone line to send and receive faxes. The printer must be connected to this telephone line to receive incoming fax calls. Note: Do not connect additional devices to the LINE port, and do not connect a DSL (digital subscriber line), ISDN (integrated services digital network), or cable modem[...]

  • Page 37

    Using the control panel buttons and menus Using the control panel The control panel contains: • Power on/off button • 60.96 mm (2.4 inch) display capable of showing color graphics • 22 buttons The following diagrams explain the sections of the control panel: 37[...]

  • Page 38

    3 1 2 4 Item Description 1 Wireless indicator The light is on when the printer has wireless mode enabled. 2 Display Shows: • Printer status • Messages • Menus 3 Finger groove Lets you reach under the display in order to adjust it to a comfortable viewing position. 4 Use to: • Turn the printer on and off. • Stop the print, copy, scan, or f[...]

  • Page 39

    1 2 3 4 5 Press To 1 • Choose a menu or submenu item that appears on the display. • Save settings. • Feed or eject paper. • In Photo mode, select or deselect a photo. 2 • Move upward through a submenu listing within a menu. • In Photo mode, increase the number copies of a photo you want to print. • In Photo mode or Scan mode, move the[...]

  • Page 40

    1 2 3 4 Press To 1 • Enter the menus. • Enter the submenu currently highlighted on the screen. • In Photo mode, access the Photo Editing Tools menu. Note: If you are in a submenu, pressing this button has no effect. 2 • Return to the previous level or screen within the menus and submenus. • Save the changes made in a submenu. Note: You mu[...]

  • Page 41

    1 2 Press To 1 A keypad number or symbol In Copy mode or Photo mode: Enter the number of copies or prints you want to make. In Fax mode: • Enter fax numbers. • Navigate an automated answering system. • Select letters when creating a Speed Dial list. • Type numbers to enter or edit the date and time shown on the display. 2 In Fax mode: • P[...]

  • Page 42

    The menu that matches the previously highlighted item appears: • Copy Mode menu • Photo Card Mode menu • Print Files Mode menu • Fax Mode menu • Scan Mode menu • Setup menu • Maintenance menu Within each of these menus are menu items or submenus. For instance, the Copy Mode menu has a menu item called Color . Within each menu item or [...]

  • Page 43

    Using Copy and the Copy Mode menu To access and navigate: 1 From the control panel, press or repeatedly until Copy is highlighted. 2 Press for Quick Copy if you do not want to make any changes for this copy job. or If you want to make changes in the way this copy job is processed, press . The Copy Mode menu appears. 3 From the Copy Mode menu, you c[...]

  • Page 44

    Use this To N-Up Choose how many page images to print on one side of a sheet of paper. For example, 2-up means that images of pages 1 and 2 of your original document print on one side of a sheet of paper. Layout Specify the number (1, 4, 9, or 16) of evenly spaced images that print to fill the entire area of a page. For example, you could scan one [...]

  • Page 45

    Using Photo and the Photo Card Mode menu Make sure you have inserted a memory card or flash drive into the printer. 1 From the control panel, press or repeatedly until Photo is highlighted. 2 Press to view a quick slideshow of the photos on your memory card. Press for more photo options. The Photo Card Mode menu appears. 3 From the Photo Card Mode [...]

  • Page 46

    Menu item How to Print All Photos Print photos directly from a memory card or flash drive. Press to print all the photos on the card. You are presented with these menu items. The control panel instructs you to press for one of these options (choices): • 1 Per Page Prints one photo per one sheet of photo paper. • 2 Per Page Prints two photos per[...]

  • Page 47

    Use this To Layout Select the layout of your photo or how many photos print on one sheet of photo paper. Values are: • Automatic • Borderless (1 per page) • One Photo Centered Centers one photo on a page. • 1 Per Page • 2 Per Page • 3 Per Page • 4 Per Page • 6 Per Page • 8 Per Page • 16 Per Page Quality Adjust the print quality [...]

  • Page 48

    Use tool To Press or to rotate the photo counterclockwise ( 90° ) or clockwise ( 90° ). Press or to crop to shrink ( ) or crop to expand ( ). Press , , , or to move the Region of Interest box around the photo. Press or to answer Yes or No for removal of the red-eye effect from photos. Using the Paper Handling submenu The submenu appears with diff[...]

  • Page 49

    Once these conditions are met, you can: • Print Microsoft Office, Excel, or PowerPoint files which have the file name extensions of *.DOC, *.XLS or *.PPT. • Change print values to affect print jobs of the files. 1 Make sure the printer is connect to the computer with a USB cable. 2 Insert a memory card or flash drive containing files of the typ[...]

  • Page 50

    Use this To Type - Tray 1 Specify the type of paper loaded in Tray 1. Appears when Tray 2 is installed. Size - Tray 2 Specify the size of the paper loaded in Tray 2. Appears when Tray 2 is installed. Type - Tray 2 Specify the type of paper loaded in Tray 2. Appears when Tray 2 is installed. Tray Linking Set tray linking off or to automatic (on). Co[...]

  • Page 51

    Use this To On Hook Dial Dial a telephone number while listening to the call through a speaker on the printer. This is useful when you must navigate an automated answering system before sending your fax. Delay Sending Fax Enter a specific time to send a fax. Note: Make sure the date and time are entered correctly before setting a specific time to s[...]

  • Page 52

    • Press or repeatedly to scroll through the menu items or submenu until you reach the one you want to change. • Press or repeatedly to reach the value you want. 4 To go into other menu items and values to make additional changes, continue to use the navigation buttons ( , , , and ). 5 If needed, press repeatedly to return to the previous menu. [...]

  • Page 53

    4 To go into other submenus, menu items, and values to make additional changes, continue to use the navigation buttons ( , , , and ). 5 If needed, press repeatedly to return to the previous menu. The following table explains the function of each submenu or menu item in the Setup menu. Use this To Paper Handling Change settings relating to the size [...]

  • Page 54

    Note: The user default setting remains in effect until you access the menu again, choose another value, and save it. An asterisk (*) appears next to the user default setting. Using the Paper Handling submenu You can select the size and type of paper loaded into the trays from this submenu. It appears with different menu items depending on whether t[...]

  • Page 55

    Use this To Set Date and Time Set the current date and time and using the keypad numbers. Paper Handling Change settings related to the loading of paper in the paper tray or trays. For more information, see “Using the Paper Handling submenu” on page 54. Language Change the language shown on the control panel. Country Change the country or regio[...]

  • Page 56

    Use this To Photo Size Set the photo size. Values are Hagaki, L, 2L, 60 x 80 mm, A6, 10 x 15 cm, A5, B5, A4, 13 x 18 cm, 3.5 x 5 in., 4 x 6 in., 5 x 7 in., 8 x 10 in., and 8.5 x 11 in. Note: Automatic is also in the list, but it is not selectable. The value changes to automatic based on the value chosen for Layout. Layout Specify a layout for the p[...]

  • Page 57

    Use this To Ringing and Answering Choose specific values for receiving faxes, and opt to save them as user default settings. For more information, see “Using the Ringing and Answering submenu” on page 57. Fax Printing Choose specific values for printing faxes, and opt to save them as user default settings. For more information, see “Using the[...]

  • Page 58

    Use this To Caller ID Pattern Choose from one of the following patterns available based on the country or region you selected during initial setup. If phones in your country or region use two detection patterns, call your telecommunications company to determine their subscribed pattern. • Pattern 1 (FSK) • Pattern 2 (DTMF) Using the Fax Printin[...]

  • Page 59

    Using the Change Scan Default Settings submenu 1 From the Setup menu, press or repeatedly until Change Scan Default Settings is highlighted. 2 Press . 3 After changing values, press to save these values and exit this submenu. Use this To Color Choose to scan in black and white or color. Quality Choose a resolution in dots per inch (dpi). Values are[...]

  • Page 60

    Use this To Photo Size Specify the size of the photo to be printed. Values are Hagaki, L, 2L, 60 x 80 mm, A6, 10 x 15 cm, A5, B5, A4, 13 x18 cm, 3.5 x 5 in., 4 x 6 in., 5 x 7 in., 8 x 10 in., or 8.5 x 11 in.. Note: Automatic is also in the list, but it is not selectable. The value changes to automatic based on the value chosen for Layout. Layout Sp[...]

  • Page 61

    Use this To Active Network Set the named network to a value of Auto, Ethernet 10/100, or Wireless 802.11b/g. Press to save and exit. If the printer detects an active Ethernet connection when it is turning on, Ethernet is set as the default; otherwise, wireless is set as the default. Wireless Setup Menu Use this To Print Wireless Setup Page Print th[...]

  • Page 62

    Use this To Set IP Netmask Access the Set IP Netmask Menu. Note: This menu item is unavailable if DHCP is set to Enabled. 1 Press to view it. 2 Use the keypad to specify the current IP Netmask. 3 Press to save and exit. Set IP Gateway Access the Set IP Gateway Menu. Note: This menu item is unavailable if DHCP is set to Enabled. 1 Press to view it. [...]

  • Page 63

    Use this To Change Print Cartridges See a short video on the display with instructions on how to change print cartridges. a Press to start this task. The Cartridge Installation screen appears and the video begins. b Change the cartridges. For more information, see “Installing print cartridges” on page 142. c Press to stop the video at any time.[...]

  • Page 64

    Learning about the software Using the printer software Use this To The Productivity Suite Open the component necessary for you to complete a task. The All-In-One Center Preview, scan, copy, print, and fax images. The Solution Center Find troubleshooting, maintenance, and cartridge ordering information. Printing Preferences Select the best print set[...]

  • Page 65

    Click To Details Scan Scan a photo or document. Copy Copy a photo or document with options to enlarge, reduce, or change other features. Fax Send a fax or change fax settings. Attach to E-mail E-mail documents or photos which are scanned or saved on the computer. Scan & Edit Text (OCR) Scan a document to a word processor to edit the text using [...]

  • Page 66

    Using the Scanning & Copying tab Use the Scanning & Copying tab to perform scanning and copying tasks, to select a task from the Productivity Tools section, or to preview an image. From this section You can Scan • Select a program to send a scanned image to. • Select what type of image is being scanned. • Select the scan quality. Note[...]

  • Page 67

    Using the Saved Images tab Use the Saved Images tab to perform tasks with images that are saved on the computer. From this section You can Open With Select where to send the saved images. Photo Prints Click Show More Printing Options to view and adjust the print settings. You can: • Select the quantity and color of copies. • Select a quality se[...]

  • Page 68

    To open the Solution Center, use one of these methods: Method 1 Method 2 From the desktop, double-click the Productivity Suite icon, and then click the Maintain/Troubleshoot button. 1 Click Start ª Programs or All Programs ª Lexmark 9300 Series . 2 Select Solution Center . The Solution Center consists of six tabs: From here You can Printer Status[...]

  • Page 69

    Using Printing Preferences Opening Printing Preferences Printing Preferences is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Printing Preferences based on the type of project you want to create. You can open Printing Preferences from almost any program: 1 With a documen[...]

  • Page 70

    Using the Photo Editor Use the Photo Editor software to edit graphics or photos. 1 Click Start ª Programs or All Programs ª Lexmark 9300 Series . 2 Select Photo Editor . 3 Click File ª Open . 4 Select the image you want to edit. 5 Click Open . 6 Edit the image with the available tools. Notes: • You can edit only one image at a time. • Move t[...]

  • Page 71

    From here You can Drawing Tools • Select an area by dragging a box around it. Use this for text box placement and cutting and copying areas. • Add text. • Fill pixels with color. • Draw with a pencil tool. • Draw with a line tool. • Erase areas. • Paint areas with a paintbrush tool. • Pick up a color using the eyedropper. Using the [...]

  • Page 72

    Click To Text Only A Print only the text of a Web page. Photos Print only the photos or images on a Web page. Note: The number of photos or images valid for printing appears next to Photos. Preview Preview a Web page before printing. Using Fast Pics Use Fast Pics to save or print photos from a digital camera memory card or flash drive. To open Fast[...]

  • Page 73

    • Send a fax. • Adjust the Speed Dial list and other fax settings. • View and use the Phonebook, so you can add new contacts or groups, edit or delete contacts or groups, and add contacts or groups to Speed Dial lists. • View several sample cover pages that you can choose from. You can also add your company logo to a sample cover page. 3 To[...]

  • Page 74

    Loading paper and original documents Loading paper in Tray 1 Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides. 1 Pull Tray 1 co[...]

  • Page 75

    1 2 A 4 L e g a l A 4 L e g a l 3 Load the paper. 4 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. 2 3 1 5 Insert Tray 1. 75[...]

  • Page 76

    Note: The tray cannot be completely inserted so it is flush with the printer front if you extended the tray to accommodate A4- or legal-size paper. Do not try to force the tray in further. 6 Flip up the paper exit tray stop to catch the paper as it exits. Note: If you loaded A4- or legal-size paper, pull the paper exit tray stop to extend it fully.[...]

  • Page 77

    2 Move the paper guides to the sides of Tray 1. 1 2 3 3 Use the envelope icon and the 10 x 15 cm (4 x 6 in.) photo card outline on the bottom of Tray 1 to help you position envelopes or photo cards in the tray. Note: Do not mix paper types in the tray. You can load either envelopes or photo cards, but not both. 4 Load envelopes or photo cards. Note[...]

  • Page 78

    5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo cards. 2 3 1 1 2 3 6 Insert Tray 1. 7 Flip up the paper exit tray stop to catch the envelopes or photo cards as they exit. Note: Envelopes and photos require more drying time. Remove each envelope or photo as it exits, and allow it to dry to[...]

  • Page 79

    Load up to Make sure 100 sheets of heavyweight matte paper 50 sheets of photo paper 50 sheets of glossy paper • The glossy or printable side of the paper faces down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • The paper guides rest against the left, right, and bottom edges of the pape[...]

  • Page 80

    Load up to Make sure 25 sheets of labels • You use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel off during printing, resulting in a paper jam. • You load letter- or A4-size label sheets. • The print side of the labels faces down. • The top of the labels feeds into the printer first. • T[...]

  • Page 81

    Load up to Make sure 100 sheets of custom-size paper • The print side of the paper faces down. • The paper size fits within these dimensions: Width: – 76.2–215.9 mm – 3.0–8.5 inches Length: – 127.0–431.8 mm – 5.0–17.0 inches • The paper guides rest against the left, right, and bottom edges of the paper. 20 sheets of banner pap[...]

  • Page 82

    You can load the following paper sizes into the small media feeder: • L: 89 x 127 mm (3.5 x 5.0 inches) • 101.6 x 152.4 mm (4 x 6 inches) • Hagaki postcard: 100 x 148 mm (3.93 x 5.82 inches) • Envelopes up to 101.6 mm (4 inches) wide 1 Remove any jobs in the paper exit tray. Note: The icons on the top of the paper exit tray show the correct[...]

  • Page 83

    1 2 3 Note: If you are loading A4 or legal-size paper, squeeze the lever and pull to extend the tray. 1 2 A 4 L e g a l A 4 L e g a l 3 Load the paper. 83[...]

  • Page 84

    4 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. 2 3 1 5 Insert Tray 2. 6 Flip up the paper exit tray stop to catch the paper as it exits. Note: If you loaded A4 or legal-size paper, pull the paper exit tray stop to extend it fully. 84[...]

  • Page 85

    Loading original documents into the Automatic Document Feeder You can load up to 50 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. 1 Load an original document text side up into the Automatic Document Feeder tra[...]

  • Page 86

    Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. You can also scan three-dimensional objects for use in catalogs, brochures, or product fliers. Notes: • Place photos, postcards, small items, thin items (suc[...]

  • Page 87

    4 Close the top cover to avoid dark edges on the scanned image. Understanding and using tray linking If your printer has the optional Tray 2 installed, there is a feature called tray linking that lets the printer select paper from one tray until it becomes empty, and then automatically begin feeding paper from the other tray. You must load the same[...]

  • Page 88

    9 Press or until you reach the size of the paper loaded in Tray 2. The size should be the same size loaded into Tray 1. 10 Press or repeatedly until the Type - Tray 2 submenu is highlighted. 11 Press or until you reach the paper type loaded in Tray 2. The type should be the same type loaded into Tray 1. If you want, you can select Auto Detect . 12 [...]

  • Page 89

    Printing Printing a document 1 Load paper. 2 With a document open, click File ª Print . 3 Click Properties , Preferences , Options , or Setup . 4 Adjust the settings. 5 Click OK . 6 Click OK or Print . Printing multiple copies of a document You can print multiple copies of: • a hard copy document which you place in the Automatic Document Feeder [...]

  • Page 90

    6 Click OK . 7 Click OK or Print . Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. 1 Load paper. 2 Open a Web page using Microsoft Internet Explorer 5.5 or later. 3 If you want to check or change your print settings: a From the toolbar area, click Lexmark ª Page Setup . b Adjust the print settings.[...]

  • Page 91

    4 Click Photos . The Fast Pics dialog appears. 5 If you want to print all the photos or images using the same settings, select the size you want, the blank paper size in the printer, and the number of copies you want. 6 If you want to print one photo or image at a time: a Click the photos or images you do not want to print to deselect them. b To ma[...]

  • Page 92

    4 From the Print Setup tab, select the number of copies to print. 5 Select the Collate Copies check box. 6 If you want to print with reverse page order, select the Print Last Page First check box. 7 Click OK . 8 Click OK or Print . Printing the last page first (reverse page order) 1 Load paper. 2 With a document open, click File ª Print . 3 Click [...]

  • Page 93

    7 If you want each page image to be surrounded by a border, select Print Page Borders . 8 Click OK . 9 Click OK or Print . Printing transparencies 1 Load transparencies. 2 With a document open, click File ª Print . 3 Click Properties , Preferences , Options , or Setup . The Print Setup tab appears. 4 From the Media Type list, select Transparency .[...]

  • Page 94

    7 Click OK . 8 Click OK or Print . Printing cards 1 Load greeting cards, index cards, or postcards in Tray 1 or one card in the small media feeder. 2 From the software application, click File ª Print . 3 Click Properties , Preferences , Options , or Setup . 4 Select a speed setting from the four available: Automatic , Quick Print , Normal , and Be[...]

  • Page 95

    4 Squeeze the lever and pull to extend the tray to legal size. 1 2 A 4 L e g a l A 4 L e g a l 5 Tear off only the number of sheets needed for the banner (up to 20 sheets). 6 Set the stack of pages in front of the printer. 7 Slide the first sheet from the banner stack of pages over the Tray 1 handle. Slide it all the way into the back of Tray 1. 8 [...]

  • Page 96

    If your printer does not have the duplex unit installed, the printer prints the odd-numbered pages of the document on the front sides of the sheets. You then reload the document, and the printer prints the even-numbered pages on the back sides of the sheets. This method is called manual duplexing since you have to reload the stack of sheets manuall[...]

  • Page 97

    3 Double-click the Printers icon. A list of available printers appears. 4 Double-click the printer selected when the job was sent to print. A list of print jobs appears in the printer window. 5 Select the job requiring cancellation. 6 Press the Delete key on the keyboard. Canceling a job from a Macintosh computer running Mac OS 9.x When sending a j[...]

  • Page 98

    Working with photos Notes: • Make sure that the printer settings are set correctly for the photos you wish to print. For information on how to set photo print settings, see “Using Photo and the Photo Card Mode menu” on page 45. • For best results when printing photos or other high-quality images, use Lexmark PerfectFinish Photo Paper or Lex[...]

  • Page 99

    M S XD SD/M M C CF/M D PictBridge When the printer recognizes that a memory card is installed, the message Memory Card Detected appears. If the printer does not read the memory card, remove and reinsert it. For more information, see “Memory card troubleshooting” on page 174. Note: The printer recognizes one active media device at a time. If you[...]

  • Page 100

    Transferring photos from a memory device to a computer using Fast Pics If the printer is connected directly to a computer, you can transfer photos to the computer from a memory card or flash drive. Note: You cannot transfer photos from a memory device to a computer through a print server. 1 Make sure the printer is connected to a computer, and both[...]

  • Page 101

    M S XD SD/M M C CF/M D PictBridge 3 From the main menu, press . The Photo Card Mode menu appears with View Slideshow highlighted. 4 Press or repeatedly until Save Photos to Computer is highlighted. 5 Press . 6 Press . Follow the instructions on the computer screen. Printing photos using the control panel Viewing or printing photos 1 Insert a memory[...]

  • Page 102

    Editing a photo before printing 1 Load a stack of photo paper in Tray 1 or one sheet in the small media feeder. Note: Make sure to load the paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a memory card or flash drive. The message Mem[...]

  • Page 103

    Menu item: To select an option: Remove Red Eye a Press or to choose Yes or No . b Press . 12 Press . Viewing a slideshow on the control panel display 1 Insert a memory card or flash drive. The message Memory Card Detected appears briefly on the display. 2 From the main menu, press . The Photo Card Mode menu appears with View Slideshow highlighted. [...]

  • Page 104

    Note: Make sure the photo print settings you select match your current printer settings. For information on changing printer photo settings, see “Using Photo and the Photo Card Mode menu” on page 45. 1 Load a stack of photo paper in Tray 1 or one sheet in the small media feeder. Note: Make sure to load the paper with the glossy or printable sid[...]

  • Page 105

    M S XD SD/M M C CF/M D PictBridge Notes: • Make sure the PictBridge-enabled digital camera is set to the correct USB mode. For more information, see the camera documentation. • The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the devic[...]

  • Page 106

    M S XD SD/M M C CF/M D PictBridge 4 Click View and Print Photos . 5 From the dialog that appears, click on each photo that you want to print. 6 Select the size for each photo, the paper size in the printer, and the number of copies. 7 Click Print Now . Printing photos stored on the computer using the Productivity Suite 1 Load a stack of photo paper[...]

  • Page 107

    Creating and printing a scrapbook or album page 1 Load paper. For best results, use photo or heavyweight matte paper. Make sure to load the paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 From the desktop, double-click the Productivity Suit[...]

  • Page 108

    13 Drag the photos onto the page. 14 Click inside the white box labeled Click to add text . A dialog appears. 15 Enter the text you want. 16 Click OK . 17 Click Print Now . Note: To prevent smudging, remove each sheet of paper as it exits, and let it dry before stacking. Printing photos using color effects You can use the Photo Editor software to a[...]

  • Page 109

    18 Click File ª Print . 19 Specify the number of copies, the paper size, the image position on page, and whether to rotate the photo for a better fit. 20 Click View All Printer Settings to make additional print adjustments if needed. 21 Click OK . 22 Click Print . 109[...]

  • Page 110

    Using Bluetooth technology Bluetooth is a wireless technology that lets compatible products send and receive communication. The printer communicates with Bluetooth-enabled devices through a Universal Serial Bus (USB) Bluetooth adapter, which is sold separately. Inserting a Bluetooth adapter 1 Insert the Bluetooth adapter into the PictBridge port th[...]

  • Page 111

    6 Press or until On appears. 7 Press or repeatedly until you reach Discovery Mode . 8 Press or until On appears. 9 Press or repeatedly until you reach Security . 10 Press or until Low or High appears, depending on the one you want. 11 Press or repeatedly until you reach Pass Key if you need to define a pass key number (similar to a password) for th[...]

  • Page 112

    M S XD SD/M M C CF/M D PictBridge 5 To print photos from your Bluetooth-enabled device, see the documentation that came with the product. Notes: • To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow th[...]

  • Page 113

    Copying Automatic Document Feeder (ADF) Scanner glass Use the Automatic Document Feeder (ADF) for multiple-page A4, letter or legal size documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Note: If you want to customize copy settings, [...]

  • Page 114

    If you want to choose specific copy settings for this one copy job, such as color or black and white, number of copies, reduce/enlarge, or quality, press . The Copy Mode menu appears. Press or repeatedly to scroll to the menu items: • Color • Copies • Reduce/Enlarge • Quality • Lighter/Darker • Collate • 2-Sided Copies • N-up • La[...]

  • Page 115

    Copying photos 1 Load photo paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Place a photo facedown on the scanner glass in the upper left corner. For more information, see “Loading original documents on the scanner glass” on page 86. 3 [...]

  • Page 116

    2 From the control panel, press or repeatedly until Copy is highlighted. 3 Press . The Copy Mode menu appears. 4 Press or repeatedly until 2-Sided Copies is highlighted. Note: The 2-sided Copies option appears only if there is a duplex unit installed. 5 Press or repeatedly until the option you want appears. Choose 1-Sided Original, 2-Sided Copy (if[...]

  • Page 117

    Repeating an image on one page You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals, flyers, and handouts. 1 Load paper. Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing down. (If you are not sure which side is the printabl[...]

  • Page 118

    Making a copy lighter or darker If you want to adjust the look of a copy or photo, you can adjust it to make it lighter or darker. 1 Load paper. Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came w[...]

  • Page 119

    Scanning Automatic Document Feeder (ADF) Scanner glass Use the Automatic Document Feeder (ADF) for multiple-page A4, letter, or legal size documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Note: If you want to customize scan settings[...]

  • Page 120

    Customizing scan settings using the computer 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the desktop, double-click the Productivity Suite icon. 4 Click Scan . The All-In-One Center appears on the computer screen with the Scanning [...]

  • Page 121

    Scanning documents or images for e-mailing 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such [...]

  • Page 122

    Scanning images for editing 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine cli[...]

  • Page 123

    2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF). Place these items on the scanner glass. 3 From the control panel, press or r[...]

  • Page 124

    Destination To cancel WordPad • From the control panel, press . • From the desktop, when a screen appears, click Cancel Scan . 124[...]

  • Page 125

    Faxing Automatic Document Feeder (ADF) Scanner glass Use the Automatic Document Feeder (ADF) for multiple-page A4, letter, or legal size documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Note: If you want to customize fax settings: ?[...]

  • Page 126

    4 Enter a fax number using: Method How to The text box Enter a fax number using the keypad. Notes: • You can include a calling card number as part of the fax number. • A fax number can include up to 64 numbers, commas, periods, and/or the symbols * or #. • Press Redial/Pause ( ) to insert a three-second pause in a number you are entering to w[...]

  • Page 127

    Method How to On Hook Dial On Hook Dial is a manual dialing feature that lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate through an automated answering system or enter a calling card number before sending your fax. Note: On Hook Dial does not support speed dial, grou[...]

  • Page 128

    6 Press to start the fax job. Note: If you are scanning individual pages using the scanner glass, after each page is scanned, the message Place next page on Flatbed Scanner and press to continue appears to prompt you on how to scan each page of your document. 7 If you want to send a fax to a group of numbers (broadcast fax), enter the fax numbers u[...]

  • Page 129

    7 Press or repeatedly until Delay Sending Fax is highlighted. 8 Press . The Delay Sending Fax menu appears. The current time is shown. 9 Use the keypad to enter the hour you want to send the fax in the Time to Send Fax field. You can enter the hour based on a 12-hour or 24-hour system. 10 Press once. 11 Enter the minute you want to send the fax in [...]

  • Page 130

    Receiving a fax Receiving a fax automatically 1 Make sure the printer is on and is connected to a working phone line. 2 Make sure that Auto Answer is on. For more information, see “Setting Auto Answer to On” on page 132. Note: An indicator, resembling a telephone handset with the word FAX under it, is shown in the top left corner of the display[...]

  • Page 131

    4 Press * 9 * on the telephone after you answer it and hear fax tones. 5 Hang up the telephone. The printer receives the fax. Using Caller ID Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly the name) of the person who is calling. If you subscribe to this service, it works with the print[...]

  • Page 132

    7 Press . 8 Press or repeatedly until you reach Fax Forward . 9 Press or repeatedly until the value you want appears. 10 Press . 11 Enter the number to which you want to forward the fax. 12 Press to save the number. Setting Auto Answer to On 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . The Fax Mode menu appears.[...]

  • Page 133

    4 Click Adjust speed dial list and other fax settings . 5 Click the Speed Dial tab. 6 To add a fax number to your Speed Dial list: a Click the next empty line in the list. b Enter a fax number. c Place the cursor in the Contact Name field. d Enter a contact name. e Repeat step a through step d as necessary using lines 2–89. 7 To add a fax group: [...]

  • Page 134

    Use this To Add Entry Add a name and a fax number. The printer automatically assigns a new entry a Speed Dial number. Note: Enter a name and a fax number in the provided fields using the keypad numbers. You spell out a name using the numbers associated with each letter as you do on a telephone or cell phone. Group Search Search for a previously def[...]

  • Page 135

    Setting the distinctive ring Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and phone number for incoming faxes. 1 From the control panel, press or repeatedly until Fax[...]

  • Page 136

    Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax number. However, this method of dialing may not work if the PBX telephone syste[...]

  • Page 137

    5 Click each tab, and change the settings as needed. Tab Options Dialing and Sending • Select the telephone line format you want to use. • Enter a dialing prefix. • Select a dialing volume. • Enter your name and fax number. Notes: – You can include a calling card number as part of the fax number. – Enter a maximum of 64 digits in a fax [...]

  • Page 138

    Tab Options Ringing and Answering • Select incoming call options. • Select auto answer options. • Select whether you want to forward a fax, or print it and then forward it. • Enter a fax forwarding number. • Manage blocked faxes. Fax Printing / Reports • Automatically reduce an incoming fax to fit to the paper size loaded, or print it o[...]

  • Page 139

    7 Press . Wait for the fax Cover Page menu to appear. Use this menu to edit items for your fax cover page, such as your From #, your name, your fax number, and the priority of the fax you plan to send. 8 Press or to choose a From #. 9 Press to edit other items for the cover page. Use the keypad to enter numbers or characters. 10 Press to save and e[...]

  • Page 140

    Blocking junk faxes If you have Caller ID, you can block faxes sent from specific numbers and/or all faxes which do not include a Caller ID number. 1 To turn on the Block List feature: a From the control panel, press or repeatedly until Fax is highlighted. b Press . c Press or repeatedly until the Fax Setup submenu is highlighted. d Press . e Press[...]

  • Page 141

    h Press or repeatedly until On appears. i Press to save and exit. 4 If you want to print a list of blocked faxes: a From the control panel, press or repeatedly until Fax is highlighted. b Press . c Press or repeatedly until the Fax Setup submenu is highlighted. d Press . e Press or repeatedly until the Fax Blocking submenu is highlighted. f Press .[...]

  • Page 142

    Maintaining the printer Changing print cartridges Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 3 Press down on the cartridge carrier latch to raise the cartridge carrier lid. 4 Remove the used print cartridge. [...]

  • Page 143

    1 2 1 2 Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges. 2 Lift the scanner unit. 3 Press down on the cartridge carrier latches to raise the cartridge carrier lids. 4 Insert the black cartridge or photo cartridge in the left carrier. Insert the color cartridge in the right carrier. 5 Clos[...]

  • Page 144

    6 Close the scanner unit, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press to print an alignment page. Note: The scanner unit must be closed to start a new scan, print, copy, or fax job. Achieving better print quality Improving print quality If you are not satisfi[...]

  • Page 145

    4 Press or repeatedly until Align Cartridges is highlighted. 5 Press . An alignment page prints. If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles 1 Load plain paper. 2 Press or repeatedly until Maintenance is [...]

  • Page 146

    4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 Print the document again. 9 If the print quality [...]

  • Page 147

    Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass. Ordering supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com . Notes: • For [...]

  • Page 148

    5 Lift the printer off of the Tray 2 base, and set the printer aside. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge(s) has been depleted.[...]

  • Page 149

    Troubleshooting • “Setup troubleshooting” on page 149 • “Print troubleshooting” on page 153 • “Copy troubleshooting” on page 158 • “Scan troubleshooting” on page 160 • “Fax troubleshooting” on page 162 • “Jams and misfeeds troubleshooting” on page 166 • “Memory card troubleshooting” on page 174 • “Error[...]

  • Page 150

    Selecting a different language after initial setup 1 Press to turn the printer off. 2 Press once, and then immediately press and hold and . The light blinks as the printer comes on. The Initial Setup menu appears. 3 Release the buttons. 4 Press or repeatedly until the language you want appears on the display. 5 Press or repeatedly until the option [...]

  • Page 151

    Power button is not lit Check power connection 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the printer. 1 2 3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the light is not on, press . Software does not install Check y[...]

  • Page 152

    Other software may be running 1 Close all open software applications. 2 Disable any anti-virus programs. 3 Double-click the My Computer icon. In Windows XP, click Start to access the My Computer icon. 4 Double-click the CD–ROM drive icon. 5 If necessary, double-click setup.exe . 6 Follow the instructions on the computer screen to install the soft[...]

  • Page 153

    May need to reconnect power supply 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. Software may not be installed correctly 1 Uninstall the prin[...]

  • Page 154

    • “Print speed is slow” on page 156 • “Partial document or photo prints” on page 156 • “Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera” on page 157 Improving print quality Check paper • Use the appropriate paper for the document. If you are printing photos or other high quality images,[...]

  • Page 155

    Check print cartridges If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 144. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. For more information, see “ Cleaning the print c[...]

  • Page 156

    Software may not be installed correctly For more information, see “Software may not be installed correctly” on page 152. Poor quality at the edges of the page Check minimum print settings Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: – 6.35 mm (0.25 in.) for letter size paper[...]

  • Page 157

    Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera Make sure paper size is set correctly The printer issues the Paper or Photo Size Error when your chosen photo size does not match the paper size that is set. This typically happens you are trying to print from your PictBridge-enabled digital camera. You may h[...]

  • Page 158

    Cannot print from a Bluetooth-enabled device Make sure that the Bluetooth mode and the Bluetooth Discovery mode are enabled on your printer 1 From the control panel, press or repeatedly until Setup is highlighted. 2 Press . 3 Press or repeatedly until Change Bluetooth Default Settings is highlighted. 4 Press . The Bluetooth Default Settings menu ap[...]

  • Page 159

    Copier does not respond Check messages If an error message is displayed, see “Error messages” on page 175. Check power If the light is not on, see “Power button is not lit” on page 151. Software may not be installed correctly For more information, see “Software may not be installed correctly” on page 153. Scanner unit does not close Che[...]

  • Page 160

    Partial document or photo copies Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the upper left-hand corner. Check paper size Make sure the paper size being used matches the size you selected. Scan troubleshooting • “Scanner does not respond” on page 160 • “Scan was not successful” on [...]

  • Page 161

    Scanning takes too long or freezes the computer Other software may be running Close all programs not being used. Change the scanning resolution to a lower value 1 Click Start ª Programs or All Programs ª Lexmark 9300 Series . 2 Select All-In-One Center . 3 From the Scan area, click See More Scan Settings . 4 Click Display Advanced Scan Settings .[...]

  • Page 162

    Cannot scan to a computer over a network Review scanning steps See “Scanning to a computer over a network” on page 122. Fax troubleshooting • “Cannot send or receive a fax” on page 162 • “Can send but not receive faxes” on page 163 • “Can receive but not send faxes” on page 164 • “Printer receives a blank fax” on page 16[...]

  • Page 163

    Disable Call Waiting temporarily Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting. Do you have Voice Mail service? Voice Mail offered through your local telephone company may disrupt fax transmissions. [...]

  • Page 164

    Make sure Fax Forwarding is not selected 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Press or repeatedly until the Fax Setup submenu is highlighted. 4 Press . 5 Press or repeatedly until the Ringing and Answering submenu is highlighted. 6 Press . 7 Press or repeatedly until you reach Fax Forward . 8 Press or [...]

  • Page 165

    Be sure that printer is detecting a dial tone • See “Sending a fax while listening to a call (On Hook Dial)” on page 129. • Check the Dial Method setting. 1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. 2 From the control panel, press or repeatedly un[...]

  • Page 166

    Decrease the transmission speed 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Press or repeatedly until the Fax Setup submenu is highlighted. 4 Press . 5 Press or repeatedly until the Dialing and Sending submenu is highlighted. 6 Press . 7 Press or repeatedly until you reach Max Send Speed . 8 Press or to selec[...]

  • Page 167

    Paper jam in the Automatic Document Feeder (ADF) 1 Flip open the ADF by grasping the notch in the left side of the ADF and pulling up. 2 Firmly grasp the paper, and gently pull it out. 167[...]

  • Page 168

    3 Close the ADF. 4 Press . Paper jam in the duplex unit 1 Press the button as you grasp the handle on the duplex unit. 2 Pull out the duplex unit. 3 Push down on the button on the rear access door. 168[...]

  • Page 169

    4 Lower the door slightly. 5 Firmly grasp the paper, and gently pull it out. 6 Close the rear access door. 7 Align and install the duplex unit. 8 Press . Paper jam in Tray 1 or optional Tray 2 1 Pull Tray 1 completely out of the printer or pull the optional Tray 2 completely out of its base. 2 Remove the jam: For Tray 1: 169[...]

  • Page 170

    For Tray 2: 3 Reinstall the tray. Paper jam in the small media feeder If the jam is visible from the front and there is enough of the envelope or photo card to grasp, to remove the jam: 1 Pull Tray 1 about 50.8 mm (2 inches) out of the printer. 2 Grasp the envelope or photo card and pull it out. 3 Reinstall Tray 1. 170[...]

  • Page 171

    If the envelope or photo card cannot be grasped from the front and is barely visible, to remove the jam: 1 Press the button as you grasp the handle on the duplex unit. 2 Pull out the duplex unit. 3 Push down on the button on the rear access door. 4 Lower the door slightly. 5 Firmly grasp the envelope or photo card, and gently pull it out. 171[...]

  • Page 172

    6 Close the rear access door. 7 Align and install the duplex unit. 8 Press . Paper or specialty media misfeeds If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions. Check paper condition Use only new, unwrinkled paper. Check paper loading • Load a smaller amount of paper into the[...]

  • Page 173

    Adjust the paper guides Adjust the paper guides: • When using media less than 8.5 inches wide • To rest against the edges of the paper or media, making sure it does not buckle 2 3 1 Printer does not feed paper, envelopes, or specialty media Check for paper jams Check for and clear any paper jams. For more information, see: • “Paper jam in t[...]

  • Page 174

    Review banner printing checklist • Use only the number of sheets needed for the banner. • Select the following settings to enable the printer to feed paper continuously without jamming: 1 With a document open, click File ª Print . 2 Click Properties , Preferences , Options , or Setup . 3 Click the Advanced tab. 4 From the Layout drop-down box,[...]

  • Page 175

    Error messages General error messages Error message Solution Hardware Error 1208 (Incorrect Home Position) 1 Raise the scanner unit. 2 Remove any objects blocking the path of the print cartridge carrier. 3 Close the scanner unit. 4 Press . Rear Cover Open 1 Close the rear door. 2 Press . Scanner Jam Press to reset the printer, and then press again [...]

  • Page 176

    Error message Solution Paper Mismatch If you are printing an incoming fax, make sure that the paper loaded in the tray is the default for your country or region selection. The default paper size corresponds to the country or region that you have selected during initial setup. To determine the default paper size, check the message on the display, an[...]

  • Page 177

    Error message Solution Black and Color Ink Low Press any button to clear the message and continue. Order black and color print cartridges. For more information, see “Ordering supplies” on page 147. Black Ink Low Press any button to clear the message and continue. Order a black print cartridge. For more information, see “Ordering supplies” o[...]

  • Page 178

    Error message Solution • Error 1102 • Error 1203 • Error 1204 • Error 120F (Procedure 1) Procedure 1 1 Remove the print cartridges and close the cartridge carrier lids. 2 Disconnect the power cord from the electrical outlet. 3 Reconnect the power cord to the electrical outlet. 4 If the button is not lit, press . 5 Reinsert the print cartrid[...]

  • Page 179

    Error message Solution • Error 1205 • Error 1206 1 Remove the indicated print cartridge. 2 Disconnect the power cord from the electrical outlet. 3 Reconnect the power cord to the electrical outlet. 4 If the button is not lit, press . 5 Reinsert the print cartridge. 6 If the error: • Does not reappear, the problem has been corrected. • Reapp[...]

  • Page 180

    Error message Solution Right Cartridge Missing (appears when: • copying on glossy or photo paper • copying in color on plain paper • printing from a memory card • using a PictBridge-enabled camera to control printing) When you are copying in color on plain paper, press to continue printing using the black print cartridge and copying the doc[...]

  • Page 181

    Error message Solution Failed to Connect Resend the fax. There may have been a problem with the quality of the telephone line connection. Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly. If the telephone line is being used by another device, wait until the other device is finished [...]

  • Page 182

    Error message Solution No Answer Resend the fax. There may have been a problem with the quality of the telephone line connection. Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly. Make sure that the printer is detecting a dial tone. • For more information, see “ Sending a fax wh[...]

  • Page 183

    Error message Solution Phone Line Busy The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up to five times at intervals of up to 8 minutes. To change the redial settings: 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . The Fax Mode menu appears. 3 Pres[...]

  • Page 184

    Error message Solution Remote Fax Error Resend the fax. There may have been a problem with the quality of the telephone line connection. Lower the transmission speed of your outgoing fax: 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Press or repeatedly until Fax Setup is highlighted. 4 Press . 5 Press or repea[...]

  • Page 185

    Error message Solution Unsupported Paper Size The fax machine of the recipient does not support the size of the document you want to fax. Consider changing the size of your document, and then resending your fax. To resize hard-copy documents: 1 From the control panel, press or repeatedly until Copy is highlighted. 2 Press . 3 Press or repeatedly un[...]

  • Page 186

    Notices Product name: Lexmark 9300 Series Machine type: 4422 Model(s): 001 J01 E01 A01 Edition notice September 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, [...]

  • Page 187

    Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause you harm. CAUTION: This type of CAUTION indicates that you should not touch the marked area. CAUTION: This type of CAUTION indicates a hot surface . CAUTION: This type of CAUTION indicates a shock haz[...]

  • Page 188

    To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does n[...]

  • Page 189

    Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. English Hereby, Lexmark International, Inc., [...]

  • Page 190

    Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local[...]

  • Page 191

    Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only t[...]

  • Page 192

    Verwendung dieses Produkts in der Schweiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer 14B5109) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden. Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonlei[...]

  • Page 193

    Index A adding text captions 107 Advanced tab 68, 69 album page, creating 107 aligning print cartridges 144 All-In-One Center Maintain/Troubleshoot link 67 opening 65 Saved Images tab 67 Scanning & Copying tab 66 answering machine receiving a fax with 130 antiquing photos 108 assigning IP address 30 Attach to E-mail button 65 Auto Answer 132 Au[...]

  • Page 194

    on both sides of the paper (duplexing) 115 photos 115 reducing an image 117 repeating an image 117 creating fax cover page from the control panel 138 using the Productivity Suite 139 critically low ink 177 customizing settings fax 50 Fax Setup Utility 136 print files 48 scan 51 customizing settings using the computer scan 120 custom-size paper, loa[...]

  • Page 195

    using Fax feature without a computer 19 using the computer 128 using the control panel 127 using the Phone Number Search 125 while listening to call 129 faxing without a computer setup instructions 19 FCC notices 187, 190 finding information 11 MAC address 31 publications 11 Web site 11 flash drive inserting 99 printing files from 91 forwarding a f[...]

  • Page 196

    paper handling copies 44 photos 48 Paper Handling Setup submenu 54 paper jam 175 in small media feeder 170 paper jam in the Automatic Document Feeder 167 paper jam in the duplex unit 168 paper jam in the printer 166 paper jam in Tray1 or Tray2 169 paper load error 175 paper mismatch 176 paper or photo size error 175 paper or specialty media misfeed[...]

  • Page 197

    printing files from a media device changing settings 48 Printing Preferences Advanced tab 69 opening 69 Print Setup tab 69 Printing Preferences tabs 69 Productivity Suite buttons Attach to E-mail 65 Copy 65 Fax 65 Maintain/Troubleshoot 65 Manage Documents 64 Manage Photos 64 Online Tutorial 65 Scan 65 Scan & Edit Text (OCR) 65 Scan to PDF 65 Ti[...]

  • Page 198

    removing printer from 147 tray linking disabling 88 enabling 87 understanding 88 Troubleshooting tab 68 troubleshooting, copy copier does not respond 159 partial document or photo copies 160 poor copy quality 159 scanner unit does not close 159 troubleshooting, error messages black and color ink low 177 black cartridge unavailable 176 black ink low[...]