Lexmark 840 manual

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A good user manual

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Table of contents for the manual

  • Page 1

    www.lexmark.com W840 User’ s Guide Mar ch 2005 Lexmark and Le xmar k with diamond design are trademarks of Lexmark Interna tional, Inc., registered in the Unit ed States and/or other countries. © 2005 Lexmark Inter national, Inc. All rights reser ved. 740 W est New Circle Road Lexington, Kent ucky 40550[...]

  • Page 2

    2 Edition: M arch 2005 The follo wing paragraph does not apply to any country where such pr ovisions are inconsistent with local law: LEXM ARK INTERNA TIONAL, INC ., PR O VIDES THIS PUBLICA TION “AS IS” WIT HOUT W ARRANTY OF ANY KIND , EITHER EXPRE SS OR IMPLIED , INCLUDING, B UT NO T LIMITED T O, THE IMPLIED W ARRANTIES OF MERCHANT ABILITY O R[...]

  • Page 3

    3 Contents Chapter 1: Learning about the print e r ....... . .......... ......... ......... ......... ......... .. ......... ......... .... 6 Printer ov erview ............. ............ ................ ................. ................. ................. ................. ........... ................. ...... 6 Understan ding the p rinter operato[...]

  • Page 4

    4 Conten ts Identify ing and l inking outpu t bins .............. ................. ................. ........... ................. ............... ............. .......... 60 Sending a job to pr int ................. ................ ................. ................. ........... ................. ......... ........ ................ ..... 61 Prin[...]

  • Page 5

    5 Conten ts Notices .... ....... ....... ........ ....... ....... ......... ........ ....... ....... ........ ....... ....... ........ ....... ......... .. .... ... 112 Index .... ...... ..... ....... ...... ....... ........ ..... ..... ........ ....... ...... ....... ..... ........ ..... ....... ...... ....... .. .... ..... 117[...]

  • Page 6

    Lear ning about th e pri nter 6 1 Learning ab out the printe r Con vent ions used in t his book Not e: A note identifies som ethin g that could help y ou. CAUTION: A cauti on identifies somethi ng that could ca use y ou harm. Warning: A war ni ng iden tifi es so methi ng t hat co uld da mag e your pr odu c t hard ware or soft ware. Printer o verv i[...]

  • Page 7

    Pr i nt e r over vi ew 7 Learning about the printer Configured model The f ollowing illustr ation sho ws a ful ly confi gured p rinter . Items denoted with an asterisk (*) are options . Tr a y 5 * (2000-sh eet high capacit y f eeder) Finishe r* Duple x un it* T r a y 3 and T ray 4 * (500-she et tra ys or 2000-sh eet dual input tra ys) T r a y 1 and[...]

  • Page 8

    Pr i nt e r over vi ew 8 Learning about the printer A numb er o f me n us are a v ai la b l e to ma k e it ea sy f or y ou to c han ge prin ter setti ngs. T he dia g r am sho ws t he men u inde x o n the oper ator p anel and the men us and it ems a v ailab le under e ach men u. F or more inf ormation about menus and men u items , see th e Menus an [...]

  • Page 9

    Understa nding the p rint er operator p anel 9 Learning about the printer Unde rs tandi ng the pr inte r opera tor pane l The oper ator p anel consi sts of the se items: • A 4-li ne, ba ck-lit, g ray -scale disp la y that can sho w both g raphic s and te xt • Eight b u ttons: Back, M enu, Stop , Select ( ), , , , and • Indicat or light • Nu[...]

  • Page 10

    Understa nding the p rint er operator p anel 10 Learning about the printer Indicator light A two -toned LED is used on the ope rator pan el, one c olor being g reen a nd the oth er being red. The l ights in dicate whe ther the printer power is on, the printer is b usy , idle , proce ssing a job , or requires op erator intervention. Numeric pad The [...]

  • Page 11

    Installi ng dr ivers for local pr inting 11 2 Installing driver s f or local printing A local printer i s a printer attach ed to the com puter using a USB or para llel cab le. The local printe r is intended to be used b y the com puter to whi ch it is atta ched. If a ttaching a local printe r , in stall the printer driv er on the c omputer be fo re[...]

  • Page 12

    Windows 12 Installing drivers for loca l printing 2 Click Insta ll Printer and Soft ware . Not e: Some Windo ws oper ating sy stems r equire that the user h as admi nistrati ve access to instal l printer dr ivers on the co mput e r . 3 Click Agr ee to accept the lice nse agr eement. 4 Select Sugge ste d , and clic k Next . The Sugge sted o ption is[...]

  • Page 13

    Windows 13 Installing drivers for loca l printing Serial printing With se rial printing, data is tr ansf erred one bit a t a time . Althou gh serial printi ng is us ually s lowe r than par allel printing, it is the pref erred option whe n there is a gre at deal o f distan ce bet we en the printer a nd com puter , or when a p arall el inte rf ace i [...]

  • Page 14

    Windows 14 Installing drivers for loca l printing 2 Click Insta ll Printer and Soft ware . 3 Click Agree to a ccept the Prin ter Softwa re Licens e Agreement . 4 Select Cus tom , and c lick Ne xt . 5 Select Com ponents , an d clic k Next . 6 Select Lo cal , and cli ck Next . 7 Select th e printer from t he list, a nd clic k Ad d Printer . 8 Expand [...]

  • Page 15

    Macinto sh 15 Installing drivers for loca l printing Macintosh Mac OS 9.x or lat er is required fo r USB printing. T o print local ly to a USB-a ttached printer , create a d esktop printe r icon (Mac OS 9) or creat e a queue in Print Cente r / Printer Setup Uti lity (Mac OS X). Creating a queue in Prin t Center / Printer Setup Utility (Mac OS X) 1 [...]

  • Page 16

    UNIX/Linux 16 Installing drivers for loca l printing 2 Do one of the f ol lo wing: • Fo r Mac OS 9.0 : Open Apple L aserWriter . • Fo r Mac OS 9.1 – 9. x : Open Applications , and clic k Utilities . 3 Doub le-clic k D esktop Printer Utili ty . 4 Select Prin ter (USB) , and cl ick OK . 5 In the USB Printer Selection section , clic k Change . I[...]

  • Page 17

    Inst alling driv ers f or netw ork print ing 17 3 Installing driver s f or network printing Prin ting a netw ork setup pa ge If the p rinter is atta ch ed to a ne tw ork, print a ne two rk setu p pa ge o n the printer to v erify the ne tw ork con nec ti on. T his page also pro vide s impor tant info rmation that hel ps in co nfiguring f or network [...]

  • Page 18

    V er ify ing the IP settin gs 18 Installing drivers for network printing 9 Using the numeric p ad, enter t he IP ad dress . Once the a ddress is en tered, pr ess . Submitting Selection app ears briefly . 10 Press repeatedly u ntil the printe r returns to Ready . V erifyi ng the IP settin gs 1 Print another network setup pa ge. Look und er the “TC[...]

  • Page 19

    Windows 19 Installing drivers for network printing F ollo w the ste ps f or the prin ting conf iguratio n and ope rating s ystem in us e to con figure t he network printe r : Direct printing using Wind ows 98 SE, Me , Windows NT 4.0, Windows 2000, Windows XP , or Windows Server 2003 T o install a custom printe r driver and netw ork por t: 1 Launch [...]

  • Page 20

    Windows 20 Installing drivers for network printing Shared printing using Win dows NT 4.0, Windows 2000, Windows XP , or Windows Server 2003 Not e: Install the printer so ftware bef ore conn necting the USB cabl e. After conn ecting th e printer to a W indows NT 4.0, W indow s 2000, Window s XP , or Wi ndows Ser ver 2003 comp uter (whi ch wil l act [...]

  • Page 21

    Windows 21 Installing drivers for network printing Install the printer driver (or subset) on netw ork cl ients Using th e po int and print m ethod Not e: This me thod is usually th e best use of syste m resource s. The server handles driv er modifica tions and the print job process ing. This lets netw ork clients return to applic ations m uch f ast[...]

  • Page 22

    Macinto sh 22 Installing drivers for network printing Macintosh Not e: A P ostScript Printer Desc ription (PPD) fi le pro vides detai led inf or mation ab out the ca pabilitie s of a printer to U NIX or Macin tosh compu ters. T o print to a ne twork printer , each Mac intosh u ser m ust instal l a c ustom P ostScript Printer Des cription (PPD) file[...]

  • Page 23

    Macinto sh 23 Installing drivers for network printing • If the PPD fi le displa yed in the Summary windo w is corre ct f or the printer , then printer setup i s complete . • If the PPD fi le displa yed in the Summary windo w is not correct f or the pr inter , delete the printer from the printer list in Print Center or Printer Setup Utility , an[...]

  • Page 24

    UNIX/Linux 24 Installing drivers for network printing Step 2: Cr eate a de sk top printe r 1 In the Cho oser , select the LaserWriter 8 dr iver . 2 F or a rout ed net wo rk, select the de f a ult z o ne f rom the li st. F or the z o ne to s el ec t, l ook on the Netw ork Setup p ag e under App leT alk fo r Zone. 3 Select th e ne w printer from the [...]

  • Page 25

    Installi ng options 25 4 Install ing opt ions CAUTION: If you ar e inst al li ng me mo ry or option cards som et ime after setti ng up the printer , tur n the printer off and un plu g th e p ower cor d be fore cont i nuing . Y ou can custom ize th e printer mem ory capacity an d connec tivity b y addin g optional cards . The ins tructions in this s[...]

  • Page 26

    Accessi ng the p rin ter system board 26 Installing options Accessing the pr inter system boar d Y ou must acc ess the printer s ystem board to instal l printer mem or y , flash mem or y , a hard d isk, or an option card. CAUTION: T ur n the prin ter off , and un plug the p ower c ord bef ore c ontinui ng. 1 Loosen the scre ws on t he acces s panel[...]

  • Page 27

    Accessi ng the p rin ter system board 27 Installing options Use th e illust ration to locate th e connector f or the opt ion y ou want to instal l. Optio n card co nnecto r Printer memory card conn ector Flash m emory or firmware card connec tors Hard di sk conn ecto r[...]

  • Page 28

    Installi ng a pri nte r mem or y card 28 Installing options Installing a prin ter memor y car d Comp let e t he followi ng in str uc tions to in sta ll a pr i nter memo r y car d. Not e: Memory cards designed fo r other Le xmark printers ma y no t work with your prin ter . 1 Remo ve the sy ste m boa rd acc es s panel. (See Ac cessing the printer sy[...]

  • Page 29

    Inst alling a flash mem or y or fi r mware card 29 Installing options Installing a fla sh memor y or firmware card Not e: Flash m emory and firmware cards designed for other Le xmark printers ma y not work with y our printer . 1 Remo ve the sy ste m boa rd acc es s panel. (See Ac cessing the printer sy stem boar d .) 2 Unpac k the flas h memory or [...]

  • Page 30

    Install ing an opti on ca rd 30 Installing options Installing an o ption car d Warning: Opti on cards are easil y damag ed by static elec tricity . T ouch s omething metal su ch as the printer frame b efore you to uch a me mor y c ard . Not e: Y ou need a sm all Phill ips scre wdrive r to atta ch the opt ion card t o the system board. 1 Remo ve the[...]

  • Page 31

    Install ing an opti on ca rd 31 Installing options 6 Align the connect ion point s on the c ard with the connect or on the s ystem bo ard, and p ush the c ard firmly into t he system board co nnector . 7 Insert the scre ws sav ed from the c ov er plate (or t he e xtr a screws shipped with the card). 8 Tighten the scre ws to secure the card.[...]

  • Page 32

    Inst alling a hard dis k 32 Installing options Installing a ha r d disk Not e: Y ou need a sm all Phill ips scre wdriv er to atta ch the har d disk to the moun ting plate . 1 Remo ve the sy ste m boa rd acc es s panel. (See Ac cessing the printer sy stem boar d .) 2 Remo ve the mo unting pla te, ha rd disk, rib bon cab le , and attac hment scre ws [...]

  • Page 33

    Inst alling a hard dis k 33 Installing options 7 Press the ribbon ca ble c onnector int o the conn ector on t he syste m board. 8 Press the three pos ts on the mounting plate into the hole s on the sys tem board . The hard d isk snaps into plac e.[...]

  • Page 34

    Replacin g the acc ess pane l 34 Installing options Replacing the access panel After y ou ha v e instal led option s on the p rinter system board, f oll ow thes e steps to reattach the acces s panel . 1 Align the tabs on t he right si de of the access panel with the slots on the printer . 2 Slide the panel to the right and t ow ards the printer . 3[...]

  • Page 35

    Unders tanding paper a nd speci alty medi a guidel ines 35 5 Understanding pa per and sp ecialty med ia guidelines Print media is pap er , ca rd stoc k, trans parencie s, lab els, and en v elopes . The la st f our are so metimes refe rred to as speci alty media . The printer provid es high q uality p r inting on a v ariety of m edia. A n umber of t[...]

  • Page 36

    Suppo r ted prin t medi a 36 Understanding paper and specialty media guidelines Print med ia size s ✓ — indicates s upport 500-sheet tr ays (standar d and op tion) Multipurpo se fe ede r 2000-sheet dual input trays (o ption) 2000-sheet high capacit y feeder (option) Duplex un it (option) 500-sheet s tandar d output bin 300-sheet s econd e xit o[...]

  • Page 37

    Suppo r ted prin t medi a 37 Understanding paper and specialty media guidelines Media sizes supported in the finisher Size Bin 1 Bin 2 Standar d * Offset Stap le Punch Stand ard * Offse t Staple Punch A3 ✓ ✓ ✓✓✓ A4 ✓ ✓ ✓✓✓ A5 ✓ JIS B4 ✓ ✓ ✓✓✓ JIS B5 ✓ ✓ ✓✓✓ Letter ✓ ✓ ✓✓✓ Legal ✓ ✓ ✓✓✓ E[...]

  • Page 38

    Suppo r ted prin t medi a 38 Understanding paper and specialty media guidelines Feed chara cteristics by print media s ize Print media s ize Fe ed orienta tion 1 Print m edia orientation 2 Size supports duple x A3 P or trait Short-edge ✓ A4 Po r t r a i t or Landscap e Short-edge or Long -edge ✓ A5 P or trait Short-edge ✓ JIS B4 P or trait Sh[...]

  • Page 39

    Suppo r ted prin t medi a 39 Understanding paper and specialty media guidelines Print media type s Print media 500-shee t trays Multipurpos e feeder 2000-she et dual input trays 2000-she et high capacity feeder Dupl ex unit Standar d output bin Second e xit output b in Fini she r Standar d Offset Stapled Hole Punc h Pap e r ✓✓✓✓✓✓✓✓[...]

  • Page 40

    Suppo r ted prin t medi a 40 Understanding paper and specialty media guidelines Print media weights Print media Ty p e Print media w eight 500-sheet tr ays Multipurpo se feeder 2000-sheet dual input tra ys 2000-sheet high capacit y feeder Duplex un it Pap e r Xerograph ic or bus iness pa per • Tr a y 1 : 64 to 105 g/m 2 gr ain long (17 to 28 l b [...]

  • Page 41

    Suppo r ted prin t medi a 41 Understanding paper and specialty media guidelines Media weights supported in the finisher Print media Ty p e Finisher med ia wei ght Bin 1 Bin 2 Offset Staple Hole Punc h Pap e r Xe rograp hic or bu siness paper 64 to 105 g /m 2 grain long ( 17 to 28 lb bond) 64 to 216 g/m 2 gr ain long (17 to 58 lb bon d) • 40 sheet[...]

  • Page 42

    Selec ting pr int media 42 Understanding paper and specialty media guidelines Selecting print m edia Selectin g the a ppropriate print m edia f or the printer help s yo u av oid printing prob lems. The f ollowi ng secti ons conta in guideli nes f or choosing the correct print m edia f or the printer . • Pa p e r • T rans pare nci es • En velo[...]

  • Page 43

    Selec ting pr int media 43 Understanding paper and specialty media guidelines Smoothn ess The deg ree of smoothnes s of paper directly aff ects print quality . If the paper i s too roug h, the tone r does not fuse to th e paper pro perly , resultin g in poor p rint quality . If the pa per is too smooth, it can cause paper f eeding or print q uality[...]

  • Page 44

    Selec ting pr int media 44 Understanding paper and specialty media guidelines • Do not use p aper that ha s been c ut or trimmed by h and. • Do not mix me dia s izes, weig ht s, or ty pes i n the s ame s ou rce; mixi ng res ults i n ja ms. • Do not use coat ed pap ers unless t he y are spe cifically designed f or electroph otog raphic printin[...]

  • Page 45

    Selec ting pr int media 45 Understanding paper and specialty media guidelines T ran sparencies F eed tr ansparen cies from the stan dard tra y o r the mu ltipurpose f eede r . T r y a sam ple of an y tra nsparenc ies being consid ere d f or use with the printer bef ore bu yi ng larg e quan titi es . When printing on tr anspare ncies: • Be sure to[...]

  • Page 46

    Selec ting pr int media 46 Understanding paper and specialty media guidelines – Hav e rough, coc kle , or laid finishes . • Use e nv elope s that ca n withstand temper atures of 230°C (446°F) withou t sealin g, e xcessi ve cu rling, wrinklin g, or releasi ng hazardou s emissi ons. If y ou ha v e any doubts abou t the env elo pes y ou are cons[...]

  • Page 47

    Stor ing pr int media 47 Understanding paper and specialty media guidelines Card stoc k Card s tock is single ply , and ha s a large arra y of pro per ties , such as t he moist ure con tent, thic kness , and tex ture, that can signi fic ant ly affect pr in t qua lity . Se e Supported print media on pa ge 35 for inf ormation on the pref erre d we ig[...]

  • Page 48

    A voiding jams 48 Understanding paper and specialty media guidelines The f ollo w i ng hin ts can help y ou avoi d jams: • Use o nly recomm ended print m edia. • Do not ov erload the print medi a sources . Mak e sure the sta ck h eight doe s not e xce ed the max imum height indica ted b y the stac k l ine on the labels i n the sou rces. • Do [...]

  • Page 49

    Printi ng 49 6 Printing This ch apter co v ers inf ormation ab out loadi ng print me dia, linkin g output bins, s ending a job to prin t, printing co nfidential jobs , cance ling a print jo b , printing a men u settings page , a f ont list , and a dir ectory list. F or tips on pa per jam pr e venti on and p rint media s torag e, see A voidi ng jam [...]

  • Page 50

    Loading standa rd or op tional 50 0-sheet t ra ys 50 Printing 2 Squeez e the s ide guide tab , and s lide the guide to o utside of the tra y . 3 Squeez e the fro nt guide ta b and sli de the gu ide to the correc t position fo r the siz e media y ou are load ing. 4 Fle x the sheet s b ac k and f or th to loosen the m, then f an them. Do not f old or[...]

  • Page 51

    Loading standa rd or op tional 50 0-sheet t ra ys 51 Printing 6 Squeez e the s ide guide tab , and slide the guide unti l it li ghtly rest s against the edge of the me dia. 7 Insert the tra y .[...]

  • Page 52

    Loading the multip ur pose feeder 52 Printing Loading th e m ultipurpose feeder The m ultipurpose f eeder can ho ld se ver al s izes an d types o f print media, such as transpa rencie s, po stcards , note c ards, and en velopes . It can be used for single-pa ge or man ual printin g or as an additiona l tra y . The m ultipurpose f eeder can ho ld ap[...]

  • Page 53

    Loading the multip ur pose feeder 53 Printing 2 Pull the tr a y e xtension out. Not e: Do not place objects on the m ultipurpose f eede r . Als o , av oid pressing do wn or applyin g e xcessiv e f orce on it . 3 Slide the width g uides to the outsid e of the f eeder . 4 Fle x the s heets or e nv elope s back and f or th to loosen th em, then f an t[...]

  • Page 54

    Loading the multip ur pose feeder 54 Printing 6 Slide the width g uides un til the y lightl y rest ag ainst the edge of the media. 7 Set the P aper Size and P aper T ype for th e mult ipurpose f eeder (MP F eeder Size an d MP F eeder T ype) to the correct v alue f or the print media y o u load ed. a Press on the op erato r panel. b Press until Pape[...]

  • Page 55

    Loading t he 2000 -sheet d ual input tra ys 55 Printing Loading th e 2000-sheet dual inp ut tra ys The 2000 -sheet du al input d raw er inc ludes tw o tra ys: an 850-sheet t ra y and an 1150-she et tra y . Although the tr a ys are diff erent in appea rance , the y both l oad the sa me w a y . 1 Pull out the tra y . 2 Squeez e the fro nt guide ta b [...]

  • Page 56

    Load ing the 200 0-sh eet high c apaci ty f eede r 56 Printing 3 Fle x the sheet s b ac k and f or th to loosen the m, then f an them. Do not f old or crease the print me dia. Str ai ghten th e edges on a l ev el su r face. 4 Load prin t media in t he tra y with the print s ide up . Not e: Mak e sure th e print me dia is be low the max f ill line o[...]

  • Page 57

    Load ing the 200 0-sh eet high c apaci ty f eede r 57 Printing 2 If loadi ng print me dia with a diff erent wi dth or leng th, adjus t the wid th and len gth guide s. 3 Fle x the sheet s b ac k and f or th to loosen the m, then f an them. Do not f old or crease the print me dia. Str ai ghten th e edges on a l ev el su r face. 4 Load prin t media in[...]

  • Page 58

    Loading Le tter o r A4 size pr int me dia in the sh or t-edg e feed orient ation 58 Printing Loading L etter or A4 siz e print m edia in the sh or t-edg e feed orientation In order f or the printer to recogniz e letter o r A4 siz e print medi a loaded i n the sho r t-edge f eed orien tation, Sho r t-edge Printing m ust be en able d. 1 Mak e sure th[...]

  • Page 59

    Linking tra ys 59 Printing T o define a custom n ame using t he Emb edded W eb Serv er: 1 Open th e printer Embed ded W eb Server by ty ping its IP a ddress in the addre ss bar of a bro wser . F or e xample: http://192.168.0.11 2 Click Config uration . 3 Click P APER MENU . 4 Click CUST OM NAMES . 5 Define one or mo re custom names . F or e xample [...]

  • Page 60

    Identify ing and li nking ou tput bi ns 60 Printing Ide ntifyi ng an d lin king ou tput b ins There i s one s tandard o utput bin on all printer mod els. If y ou need addition al output capaci ty , the op tional fini sher pr ovid es up to 35 00 sheets of additi onal outp ut capacity . The f ollowing table provi des inf ormation o n output bi n capa[...]

  • Page 61

    Sending a job to pri nt 61 Printing 3 Press until Bin Setup appears, a nd then pre ss . 4 Press until Configure Bins appears , and the n pres s . 5 Press until Link appears , and the n press . 6 Press repeatedly to return to the Ready st ate . Sending a job to print A printer driver is softw are that l ets yo ur comput er commu nicate wit h yo ur p[...]

  • Page 62

    Pri nting fro m a USB fl ash memo r y device 62 Printing Printing fr om a USB flash memo ry device A USB Direc t interf ace i s located o n the oper ator pane l so y ou can inser t a USB f lash memory de vice an d print PDF docume nts. Pri nting a do cument f rom a USB f lash memory de vice is sim ilar to printin g a held j ob . F or inf ormation r[...]

  • Page 63

    Cancelin g a pr int jo b 63 Printing 3 Press until the appears ne xt to th e docume nt y ou want to print, an d then pres s . A screen asking the num ber of cop ies to be prin ted will ap pear . 4 T o print only o ne cop y , pres s , or m anually input th e number of copie s with the number pad, then p ress . Not e: Do not remov e the USB flash m e[...]

  • Page 64

    Pr inting the menu sett ings page 64 Printing 3 Pres s the Delete ke y on the k eyboard. Canceling a job fr om the desktop 1 Minim ize al l progr ams to r ev eal the desk top . 2 Doub le-clic k the My Comput er icon. 3 Doub le-clic k the Printers icon. A list of av aila ble p rinters appears . 4 Doub le-cli ck the printer yo u selec ted when you se[...]

  • Page 65

    Pr inting a n etwor k set up page 65 Printing Prin ting a netw ork setup pa ge Y ou can print a ne twork set tings pag e to re view the def ault printer s ettings an d to v erify printer op tions are i nstalled correctly . Go to Printing a netw ork setup page on pa ge 17 . Printing a font sample list T o print samples of the f onts currentl y av ai[...]

  • Page 66

    Pri nting con fidentia l and hel d jobs 66 Printing Windows 1 F rom a word p rocessor , spread sheet, bro w ser , or other applicat ion, sele ct File Æ Pr int . 2 Click Pr operties . (If there is no Properties butto n, clic k Setup , and then cl ick Pr operties .) 3 Depen din g on the oper ating sys tem , y ou ma y ha v e to click the Other Option[...]

  • Page 67

    Pri nting con fidentia l and hel d jobs 67 Printing Entering a per sonal identification number (PIN) When you sel ect Confidential Job from the Held job men u, the f ollo wing p rompt app ears on the dis pla y after y ou se lect yo ur user nam e: 1 Use the n umeric pad to enter th e f our-dig it PIN assoc iated with you r confiden tial job . Not e:[...]

  • Page 68

    Pri nting con fidentia l and hel d jobs 68 Printing 3 Depen ding on t he oper ating system, you may hav e to clic k the Other Options tab , and then clic k Print and Hol d . Not e: If you hav e difficulty findi ng Print and Hold Æ Held Jobs , clic k Help , and see the topic H eld Jo bs or Print and Hold, then f ollow t he driv er instruction s. 4 [...]

  • Page 69

    Pr inting A 5/State ment or J IS-B5/E x ecutive sizes 69 Printing Printing A5/Statement or JIS-B5/Executive sizes When A uto Size Sen sing is set to On, the printer canno t disting uish betw een Stat ement and A5 or Ex ecutiv e and JIS-B5. F ollow these d irections to chang e the Size Sensing settin g. Not e: This is not nece ssary when printin g f[...]

  • Page 70

    Main taining th e pri nter 70 7 Maintaining the printer P er iodically , you need to c omplete certain tasks to main tain optim um print q uality . These tasks are co ve red in this chapter . If se ver al people are using the printer , y ou ma y w ant to d esignate a ke y op erator to do the setup and maintena nce of y our printer . Ref er printing[...]

  • Page 71

    Photoc onductor kit end- of-life 71 Maintaining the printer Photocond uct or kit end- of-life T o ensure p r int quality a nd to a v oid da mage to th e printer , the printer sto ps oper ating afte r the photo conducto r kit has reached appro x imately 60,000 p ages (Lette r/A4). The m essage 84 Replace PC Unit is displ ay ed when the printer reach[...]

  • Page 72

    Rec ycli ng Lexmar k produ ct s 72 Maintaining the printer Maintenance kit 80 Scheduled Maintenance appe ars o n the di sp la y afte r 30 0,0 00 pages h a ve printed to let y ou know it is ti me to re place printer main tenance i tems . Order a m aintenan ce kit whe n 80 Scheduled Maintenance firs t appears on the displ ay . The mainten ance ki t c[...]

  • Page 73

    Clea ring ja ms 73 8 Clearing jams By caref ully sel ecting print med ia and lo ading it p roperly , yo u should be ab le to a v oid mos t paper jam s. F or more inf ormation o n av oiding paper jams, se e A v oiding jams on pa ge 47 . If jam s do occ ur , f ollow the steps out lined in this secti on. T o resolv e the paper jam m essages , y ou mu [...]

  • Page 74

    Access doors and trays 74 Clearing jams Access doors and trays The f ollowing illustr ations show t he area s where jams ma y occur . E A B D C T rays 1–4 F G H K J[...]

  • Page 75

    Underst anding jam m essages 75 Clearing jams Understanding jam mess ages The f ollowing table lists th e jam message s that ca n occur a nd the act ion ne cessary to cle ar the messa ge. The jam message indicates the area where the jam occurre d. How e ve r , it is best t o clear the en tire paper path to ens ure y ou ha v e cleared all po ssib le[...]

  • Page 76

    Clear ing pr inte r jams 76 Clearing jams 24x P aper Jam Check T ray <x> P aper jams in thes e areas c an occu r on the in cline su rfa ce of a tr ay or acros s more than o ne tra y . T o clear th ese areas: 1 Open th e tra y . If neces sary , remov e the tr ay from the p rinter . 2 Remo ve the media from the p rinter tra y slot. 3 Remo ve an[...]

  • Page 77

    Clear ing pr inte r jams 77 Clearing jams Clearing the 2000-s heet high capacity f eeder (T ray 5) 1 If neces sary , close the m ultipu rpose fee der . 2 Slide the high cap acity f eed er aw a y from the printer . 3 Raise the top do or , and lift the jam acces s co ver .[...]

  • Page 78

    Clear ing pr inte r jams 78 Clearing jams 4 Remo v e the jamm ed pap er . 5 Close the jam access cov er and top do or .[...]

  • Page 79

    Clear ing pr inte r jams 79 Clearing jams 6 Slide the fe eder firmly aga inst the printe r . 7 Press . 200, 201, and 202 Paper Jam Check Door A 1 Open Doo r A b y pushing the releas e latch a nd lo wering the do or . CAUTION: The ins ide of the printer might be h ot.[...]

  • Page 80

    Clear ing pr inte r jams 80 Clearing jams 2 Pull the print media u p and to ward you . Warning: If the print med ia does not m ov e immed iately w hen y ou pull , stop pul ling. Push down a nd pull th e gre en le v er to mak e it eas ier to rem ov e the m edia. Mak e sure all paper f ragment s are remo ved. 3 Close Door A. 4 Press . 203 P aper Jam [...]

  • Page 81

    Clear ing pr inte r jams 81 Clearing jams 2 Open Doo r E b y pushing the releas e latch a nd lo wering the do or . 3 Pull the print media up . 4 Close Door E. 5 Close Door A. 6 Press .[...]

  • Page 82

    Clear ing pr inte r jams 82 Clearing jams 230 P aper Jam Check Door <A, E, D> 1 Open Doo r D b y the du ple x rear door . 2 Remo v e the jamm ed med ia . 3 Close Door D . 4 Open Doo r A b y pushing the releas e latch a nd lo wering the do or . CAUTION: The ins ide of the printer might be h ot.[...]

  • Page 83

    Clear ing pr inte r jams 83 Clearing jams 5 Open Doo r E b y pushing the releas e latch a nd lo wering the do or . 6 Pull the print media up . 7 Close Door E. 8 Close Door A. 9 Press .[...]

  • Page 84

    Clear ing pr inte r jams 84 Clearing jams 231 P aper Jam Check <A, D> 1 Open Doo r D b y the du ple x rear door . 2 Remo v e the jamm ed med ia . 3 Close Door D . 4 Open Doo r A b y pushing the releas e latch a nd lo wering the do or . CAUTION: The ins ide of the printer might be h ot.[...]

  • Page 85

    Clear ing pr inte r jams 85 Clearing jams 5 Pull the print media up . Warning: If the print media do es not mo ve imme diately wh en you p ull, stop pul ling. Pull the green le v er to mak e it easi er to remo v e the med ia. Mak e sure al l paper fr agmen ts are remo v ed. 6 Close Door A. 7 Press . Clearing Area B 1 If the prin ter is co nfigured [...]

  • Page 86

    Clear ing pr inte r jams 86 Clearing jams 2 Open D o or B. 3 Remo v e the jamm ed med ia . 4 Close Door B.[...]

  • Page 87

    Clear ing pr inte r jams 87 Clearing jams 5 Slide the fe eder firmly aga inst the printe r . 6 Press .[...]

  • Page 88

    Clear ing pr inte r jams 88 Clearing jams Clearing Area C 1 If the prin ter is co nfigured wit h a 2000-s heet high capacit y f eeder , slide t he f eeder a wa y from the printer . 2 Open D o or C.[...]

  • Page 89

    Clear ing pr inte r jams 89 Clearing jams 3 Remo v e the jamm ed med ia . 4 Close Door C . 5 Slide the fe eder firmly aga inst the printe r . 6 Press .[...]

  • Page 90

    Clear ing pr inte r jams 90 Clearing jams 28x P aper Jam Check Finisher There are three ar eas associ ated with th e finishe r . Foll ow the a ppropriate ins tructions to c lear a ja m in the f inisher . Clearing Area F 1 Lift t he bridge uni t assemb ly door . 2 Remo v e the jamm ed med ia . 3 Close the door . 4 Press .[...]

  • Page 91

    Clear ing pr inte r jams 91 Clearing jams Clearing Area G 1 Open th e finishe r door . 2 Remo ve the jamm ed media , as indic ated on th e opera tor panel. 3 Close the door . 4 Press . Clearing Area H 1 Lift Door H. 2 Remo v e the jamm ed med ia . 3 Close the door . 4 Press .[...]

  • Page 92

    Clear i ng sta ple jams 92 Clearing jams Clearing staple jam s A Staples Empty or Misfed m essage i ndicates staples are jammed in the stapler . This requ ires remo ving the sta ple cartr idge ho lder from t he printer . 1 Chec k tha t the mach ine stop s operat ions, and op en Door G (f ront doo r) of the fin isher . 2 Hold t he le v er on the s t[...]

  • Page 93

    Clear i ng sta ple jams 93 Clearing jams 4 Use th e metal tab t o lift t he staple guard, and then pull ou t the shee t of st aples . Disc ard the ent ire she et. 5 Remo v e any lo ose stap les from the staple guard. 6 Look th rough the c lear co v ering on the bo ttom of th e car tridge holde r to ma ke sure no staple s are j ammed in th e entry t[...]

  • Page 94

    T roublesh ooting 94 9 T r oubleshootin g Online custome r supp or t Custo mer suppo r t is a v ailab le on our Le xmark W eb site at www .lexmark.co m . Calling for service When y ou call f or printer s er vice , describe t he prob lem you are e xperiencin g, the mes sage on the displa y , and the trou blesho otin g ste ps you h av e a lread y ta [...]

  • Page 95

    Pri nting multip le-lang uage P DFs 95 Troubleshooting Printing multiple-language PDF s Solving printin g prob lems Symptom Cause Solu tion Some docume nts do not print. The do cuments contain unav ailabl e f onts . 1 Open the docum ent y ou wa nt to print in Ad obe Acroba t. 2 Clic k the p rinter icon. The Print dialo g appears . 3 Chec k the Prin[...]

  • Page 96

    Solvi ng prin ting prob lems 96 Troubleshooting Held jobs do not print. A f ormatting error has occurred . • Print the job . (Only part of the job ma y print.) • Delete the job . • F ree up a dditiona l printer memory b y scroll ing throug h the list o f held job s and del eting othe rs yo u ha ve sent to the printer . The printer has insuf f[...]

  • Page 97

    Solving opti on pr oblems 97 Troubleshooting Solv ing opt ion pr ob lems If an option do es not ope rate co rrectly aft er it is in stalled o r if it q uits w orking: • T ur n the printer off , w ait f or ab out 10 sec onds , and turn the printer o n. If this does not fix the pro blem , unplug the printer , and chec k th e connectio n betw een th[...]

  • Page 98

    Solving opti on pr oblems 98 Troubleshooting Solving 2000-sheet drawer problems Proble m Solution The ele vator tr a y does no t raise when the loading door is c losed, or the ele v ator tra y does not low er when th e door is opened an d the ele vator b utton is pushed . Chec k the f ollowi ng: • The printer is properly atta ched to th e 2000-sh[...]

  • Page 99

    Solvin g paper feed problems 99 Troubleshooting Solving paper feed prob lems Symptom Cause Solu tion P aper frequentl y jam s . Y ou are using pap er th at does not meet the printer speci fic ati ons . U se recom mended p aper and o ther spec ialty media. See t he Card Stock & Label Gui de av ailabl e on our Le xmark W eb s ite at www .lexm ark[...]

  • Page 100

    Solvi ng pr int qua lity proble ms 100 Troubleshooting Solving print q uality prob lems The inf or mation in th e f o llo win g tab le ma y help yo u s olv e print quality p rob lems . If these sug ges ti ons sti ll d o no t correct the problem , ca ll for ser v i ce. Y o u may have a pri nter par t tha t req uires adj ust ment or repl ace men t. P[...]

  • Page 101

    Solvi ng pr int qua lity proble ms 101 Troubleshooting Entire pag e is white . • Mak e sure the pac kaging m aterial is remo v ed from the p hotocond uctor kit. • Chec k the p hotocond uctor kit to be sure it is instal led correc tly . • Replace th e phot oconductor k it. Streaks a ppear on th e page . • If yo u are usi ng preprinted f or m[...]

  • Page 102

    Solvi ng pr int qua lity proble ms 102 Troubleshooting P ar t or all of the page is printed in blac k. Chec k the p hotocond uctor kit to see if i t is inst alled co rrectly . The job prints, b ut the t op and side ma rgins are incorrect. • Make su re th e Pap e r S i z e setting in th e P aper menu is c orrect. • Mak e sure the m argins are se[...]

  • Page 103

    Solvi ng pr int qua lity proble ms 103 Troubleshooting The Qua lity men u oper ator pa nel optio ns can b e adjuste d to help i mprov e print quality . In additi on, the Enh ance Fine Lin es and Gr ay Correcti on options can be enab led to improv e print qu ality . Thes e settings ar e av ailable on the driv er and on the printer Em bedded W eb Ser[...]

  • Page 104

    Admin istrative suppor t 104 10 Administr ative suppo r t Adjusting o perator panel brightness and co ntrast The LCD op er ator pa nel con tr ast and brightn es s ca n be adj us ted throu gh the Uti liti es me n u. F or more inf or mation, s ee th e Men u s and Me ss age s Guide . The LC D Brightness an d LCD C ontrast s ettings are adjus ted separ[...]

  • Page 105

    Enabling opera tor panel menus 105 Administrative support Enabling operator panel menus 1 T ur n the printer off . 2 Press an d hold and while turning th e printer on. 3 Relea se both b uttons when Performing Self Test appear s on the d ispla y . The print er perf orms its po wer-o n sequence , and then Config Menu appears on th e first lin e of th[...]

  • Page 106

    Adju sting P ow er Sa v er 106 Administrative support Adjusting P o wer Saver To a d j u s t t h e Power Saver setti ng: 1 Mak e sure th e printer is o n and Ready ap pears on th e displa y . 2 Press on the op erat or panel. 3 Press until Settings appears , and the n press . 4 Press until Setup Menu appears, and then p ress . 5 Press until Power Sa[...]

  • Page 107

    Encr ypting the di sk 107 Administrative support Encryptin g the disk Warning: All res ources on the ha rd disk will be de leted. (Reso urces residin g in flash memory or in RAM re main unaff ected.) Not e: This se tting i s only a v ailab le when a hard di sk is in stalled. 1 T ur n the printer off . 2 Press an d hold and while turning th e printe[...]

  • Page 108

    Setting secu rity u sing t he Embedd ed Web Ser ver (EWS) 108 Administrative support Setting security usin g the Embedded W eb Server (EWS) Y ou can enha nce th e sec urity of ne two rk comm unic ation s and de vice config urat ion b y usi ng the adv an ced s ecurity op tions . These f eatures are a vailab le through the We b page of the de vice. S[...]

  • Page 109

    Setting secu rity u sing t he Embedd ed Web Ser ver (EWS) 109 Administrative support Suppor ting IPSec (Inter net Protocol Security) IP Security protoc ol pro v ides auth en tication and enc ryption of com m un ic ati ons at the ne two rk la yer allo wi ng al l app lic ati on and netw ork comm unications ov er the I P protocol to be sec ure. IPSe c[...]

  • Page 110

    Setting secu rity u sing t he Embedd ed Web Ser ver (EWS) 110 Administrative support Using 802.1x Authenticating 802.1x p or t authenticati on allo ws the printer to join netwo rks that require au thenticat ion bef ore allo wing acc ess. 802. 1x port authenti cation c an be use d with the W P A (Wi-Fi Protecte d Access ) fe ature of an optional int[...]

  • Page 111

    Setting secu rity u sing t he Embedd ed Web Ser ver (EWS) 111 Administrative support Printing Lock out Printing Loc k out lets y ou lock o r unloc k a printer u sing an ass igned PIN. When lo ck ed, e very job the printer rec eiv es will buf f er to the h ard disk. A us er can print j obs only by entering the c orrect PIN on the oper ator pan el. Y[...]

  • Page 112

    Notices 112 Notices • Licensing notice • Electr onic emissi on notice s • The Unit ed Kin gdom T elecomm unica tions Act 1984 • Noise e mission le vels • ENERGY ST AR • W ast e from El ect r ical and Elec tronic Equipment (W EEE) directive • Laser notice • Radio fre quency s tatements • Eur opean Comm unity (EC) direct ives conf o[...]

  • Page 113

    Notices 113 Noti ces interf erence, in which case the user will be required to correct the interf erence at his own expense . The manufacturer is not responsible for any radio or television interf erence caused by using other than recomm ended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modification[...]

  • Page 114

    Notices 114 Noti ces Laser notice The printer is cer tified in the U .S . to conf orm to the requirements of DHHS 21 CFR Subchapter J f or Class I (1) laser products , and elsewhere is certified as a Class I laser product conf or ming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous. The printer contains[...]

  • Page 115

    Notices 115 Noti ces India emission s notice This de vice uses very low power lo w range RF communication that has been tested and f ound not to cause any int erference whatsoev er . The manuf ac ture r is not responsible in case of any disputes arising out of requirement of permiss ions from any local authority , regulator y bodies or any organiz [...]

  • Page 116

    Notices 116 Noti ces remainder of the warr anty period. Y ou should transfer proof of original purchase and this statement to that user . Limited warranty service The warranty period st ar ts on the dat e of or iginal purchase and ends 12 month s later as shown o n the purchase receipt provided that the warr anty period for an y supplies and for an[...]

  • Page 117

    117 Inde x A adjust paper tray 50, 55 adjus tin g Power Saver 1 06 automat ic si ze sens ing 59 automat ic tray li nking 59 B brid ge un it as s emb ly 7 C card s tock guidelin es 47 loading 4 9 charact eristi cs, media letterh ead 44 charact eristics , print media 42 paper 42 confide nti al jobs 65 entering a PIN 65 enterin g user na me 65 sending[...]

  • Page 118

    118 Index staple c artridge 72 maxim um stac k height 50, 53, 56 media guidelin es letterhea d 44 letterhea d, prin tin g 44 letterh ead guide lin es 44 loading instru ctions b ased on s ource 44 transparen cies, gu idelin es 45 memory Print and H old functio n 65 multipu rpose feeder guidelin es 52 N NetWare 24 network s etup page 17 O oper ato r [...]

  • Page 119

    119 Index V verify p rint 67 W Window s 18[...]