Lexmark 340n manual

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Table of contents for the manual

  • Page 1

    www.lexmark.com User’ s Guide January 2006 X340, X340n, X342n MFP[...]

  • Page 2

    2 Edition: Ja nuary 2006 The follo wing paragraph does not apply to an y country where such pro visions are inconsistent with local law: LEXMARK INTERNA TIONAL , INC., PRO VIDES T HIS PU BLICA TIO N “AS IS” W ITHOU T WARRANTY O F ANY KIND, EITHER EX PRESS O R IMPLIE D , INCLUDI NG, BUT N O T LIMIT ED T O, THE IMPLIED W ARRANTIES OF MERCHANT ABI[...]

  • Page 3

    Contents 3 Contents Chapter 1: Finding information abo ut the MFP ........................... ............... 7 Chapter 2: Setting up the MFP .................. .................................... ............... 9 Install ing an ov erlay for an other langu age .... ......... ........... ........ ......... ......... ......... ......... . 10 Instal[...]

  • Page 4

    Contents 4 Loading vari ous paper types ..... ......... ......... .......... ......... ....... ......... ......... ......... ........ ...... 33 Setting the paper type and si ze ....... .......... ....... ......... ......... ......... ......... .......... ......... ...... 35 Using the contro l panel . ......... ......... ....... ......... ..........[...]

  • Page 5

    Contents 5 Maki ng a copy ........ ....... ...... ....... ....... .... ....... ...... ....... ...... ....... ....... ...... ....... ....... ...... ..... .. 5 1 Collat ing c opies .... ...... ....... ....... ...... ....... ....... ...... ....... .... ....... ...... ....... ....... ...... ....... ....... .. 52 Copying multi ple pages onto a single sh[...]

  • Page 6

    Contents 6 Notices ......... .................................... .................................... ......................... 94 Index ..................................... .................................... ................................... 102[...]

  • Page 7

    Find ing infor mation ab out th e MFP 7 1 Finding inf ormation about the MFP The Le xmar k™ X340/X340n/ X342n Multifunc tion Printer (MFP) comes wi th the f ollowi ng resourc es: Setup sheet User’ s Gui de CD Descripti on Wher e to find The Setup shee t giv es you in struction s fo r setting up hard w are an d software. Y ou can find this docum[...]

  • Page 8

    Find ing infor mation ab out th e MFP 8 Readme file We b s i t e Record the foll owing inf ormation (located on the stor e receipt an d the bac k of the MFP), and ha v e it ready when y ou contact us so that we ma y ser v e you f aster : Machine T ype number: Serial number: Date purcha sed: Store where purchased: Descripti on Wher e to find This fi[...]

  • Page 9

    Setting up the MFP 9 2 Setting up the MFP Bef ore unpackin g your MFP , select a le v el, stab le surf ace on which to set it. Allo w adequate space f or air ci rculation and opening cov ers and tr ays. Clearan ce space F ront 400 mm ( 16 in.) Back 175 mm ( 8 in.) Right 127 mm ( 3 in.) Left 50 mm (2 in.) T op 175 mm ( 7 in.)[...]

  • Page 10

    Install ing an o v erla y f or ano ther lan guage 10 Installin g an o verla y f or an other langua ge These inst ructions apply only if y ou received one or more addit ional langu age ov er la ys with the MFP . 1 Lift and r emov e the ov er la y . 2 Choose the correct o verla y f or y our langu age. 3 Align the o verla y with the butt ons on the MF[...]

  • Page 11

    Inst alling an addi tion al paper tra y 11 Installing an additional paper tray Y our MFP suppor ts one optional paper tr a y that lets y ou load up to 550 sheets of paper . CAUTION: If y ou are installi ng a 550-sheet paper tra y after setting up the MFP , turn the MFP off , and unplug the power cord f rom the wall outle t bef ore contin uing. 1 Un[...]

  • Page 12

    Getting the MFP re ady to pr int and scan 12 12 Connect the power cord to a wall outlet. 13 Press the P ow er switch. Getting the MFP read y to print and scan Instal ling the s oftware f or USB attac h Y ou can install printer driv ers and scan softw are f or the f ollo wing operating syst ems using the Softw are and Documentation CD: • Windo ws [...]

  • Page 13

    Getting the MFP re ady to pr int and scan 13 3 When the softw are installati on screen appears , clic k Install or Ins tall Now . 4 F ollow the instructions on the comput er screen to complete the inst allation. Instal ling the so ftware f or netw ork att ach (X34 2n onl y) Y ou can install printer driv ers and scan softw are f or the f ollo wing o[...]

  • Page 14

    Getting the MFP ready to f ax 14 3 When the softw are installati on screen appears , clic k Install or Ins tall Now . F ollow the instructions on the comput er screen to complete the inst allation. Getting the MFP read y to fax Y ou can connect t he printer to equipment such as a telephone , an ans wering machin e, or a computer modem. If prob lems[...]

  • Page 15

    Getting the MFP ready to f ax 15 3 Connect the other en of th e telephone cord into an activ e telephone wall jack. Note: F or more inf or mation on connecting the MFP to telecommuni cations equipment , see the addi tional set up instructions t hat came with the MFP . Setup steps ma y v ar y dependin g on your country or region. Connec ting to a te[...]

  • Page 16

    Getting t he MFP read y to cop y 16 3 Remov e the protectiv e plug from the EXT por t of the MFP . 4 Connect the other tel ephone cord to a telephone, and then plug it into the EXT por t of the MFP . Note: F or more inf or mation on connecting the MFP to telecommuni cations equipment , see the addi tional set up instructions t hat came with the MFP[...]

  • Page 17

    Lear ning about the MFP 17 3 Learning about the MFP Understanding the pa r ts of the MFP Use the To 1 ADF pap er suppor t Extend to suppor t longe r media. 2 P a per guid es Make sure pa per feeds correctly . 3 A utoma tic Docum ent Feeder (ADF) Copy , sc an, or fax multiple–p age docume nts. 4 T op cov er Access the sca nner gla ss. 5 Control pa[...]

  • Page 18

    Underst andin g the par ts of the MFP 18 7 F ron t output tray Hold pa per as it exits the MFP . 8 F ron t cov er Access th e toner car tr idge. 9 P a per tray Load paper automati cally . 10 Manual feeder Load paper manually . 11 P a per lev el indica tor V er ify th e lev el of paper in the paper tray . 12 Access b utton Release th e front cover .[...]

  • Page 19

    Underst andin g the par ts of the MFP 19 Use the To 15 Rear hing es Lift the to p cov e r to fit th ick er documen ts, such as books. 16 P ower switch T ur n t he MFP o n or off. 17 P ower su pply por t Connect th e MFP to a power source. 18 Dust cov er Protect lon ger sizes o f paper that may extend be yond the ed ge of the MFP . 19 Rear cover Rem[...]

  • Page 20

    Using th e control pa nel buttons 20 Using the co ntr ol panel b uttons The displa y shows: • MFP status • Messages • Menus Press To 1 Cop y Access the Copy mode to make copies. Note: The mode i s selected when the button ligh t is on. 2 F ax Access t he F ax mode to f ax. Note: The mode i s selected when the button ligh t is on. 3 Scan A cce[...]

  • Page 21

    Using th e control pa nel buttons 21 11 Redial/Pause • In F ax mode, redial the last num ber entered . • Inser t a three – se cond paus e in the number to be dial ed to wait for an outside line or get through a n automated answ er ing syst em. Enter a pause o nly when you have already begu n programming th e number . 12 Pho ne Book Access any[...]

  • Page 22

    Using the cont rol pan el menus 22 Using the contr ol panel men us Navigating the co ntr ol pane l menus 1 Press Me nu . 2 Press or repeatedly until the menu you w ant appears , and then press . 3 Press or repeatedl y until the menu option y ou w ant appears, and then press . 4 Press or repeatedly until the setting y ou want appears . 5 Press t o s[...]

  • Page 23

    Using the cont rol pan el menus 23 4 The MFP prints the network setup page . Copy Defaults menu Fax Ad v anced menu Use this To Dar kness Im prov e the reada bility o f a copy by dar kening a li ght docume nt or lig htening a dar k document. Content Specif y the type of docum ent being cop ied: T ext, Mixed, or Photo. Number Specif y how many copie[...]

  • Page 24

    Using the cont rol pan el menus 24 Fax Defaults menu Chan ging th e defa ult mo de The MFP sett ings de faul t to cop y mode. T o select another mode as def ault: 1 Press Me nu . 2 Press or repeatedly until MACH INE SETUP appears, and th en press . 3 Press or repeatedly until Mode appears, and then press . 4 Press or repeatedly until the mode you w[...]

  • Page 25

    Using the cont rol pan el menus 25 T o set the length of ti me the MFP waits bef ore restoring def ault settings: 1 Press Me nu . 2 Press or repeatedly until MACH INE SETUP appears, and th en press . 3 Press or repeatedly until Time out appears , and then press . 4 Press or repeatedly until the length of time y ou want appears , and then press . 5 [...]

  • Page 26

    Using t he MFP sof tware 26 Using the MFP software Using Pr int Proper ties Print Proper ties is the softwar e that c ontrols the printing functi on when the p rinter is connect ed to a computer . Y ou can change t he setting s in Print Properties based on t he type of pr oject y ou want t o create . Opening Print Properties Y ou can open Print Pro[...]

  • Page 27

    Using t he MFP sof tware 27 Using Pr esto! Pa g eManage r (USB attach on l y) Use Presto! P ageManager to scan, share , and organize photo s and documents . T o open Presto! P ageManager , clic k Star t Æ Pr ograms or All Pr ograms Æ Lexma rk Applications Æ Prest o! P ageManager . T o access the Presto! P ageManager Help: 1 Open Presto! P ageMan[...]

  • Page 28

    Loadin g paper and original docu ments 28 4 Loading paper and original documents Loading pa per in the paper tra y 1 Make su re: • Y ou use paper designed f or laser printers. • The paper i s not use d or damaged. • If y ou are using specialty paper , you f ollow the instructions that came with the paper . • Y ou do not f orce paper into th[...]

  • Page 29

    Loadin g paper i n the pap er tra y 29 3 Holding the tr ay on a stable sur f ace, pres s the guide lock, and slide the rear guide until it loc ks at the paper length you want . Note: T o load longer paper , such as legal siz e paper : • Press the b utton at the bac k of the paper tr ay , and e xtend the tra y until it loc ks into pl ace. • Atta[...]

  • Page 30

    Loadin g paper i n the pap er tra y 30 5 Load the paper with the print side f acing down. Note: Load le tterhead paper with the design side f acing down. The t op edge of th e sheet should be placed at the front of the tra y . 6 Make sure the paper i s belo w the maxim um fill li nes on the left insi de wall of th e tra y . Note: Ov erloading paper[...]

  • Page 31

    Loadin g paper i n the pap er tra y 31 7 Squeez e and adjust the paper guid es until the y lightl y touch the side of the st ack of paper . Note: Do not pu sh the paper guides far enough to cause the mat erials to warp . Incorr ect adjustments may cause paper jams. 8 Close the paper tra y . Note: The paper le v el indicator , on the front of the pa[...]

  • Page 32

    Loadi ng paper in the m anua l f eeder 32 Loadi ng paper in the manual feede r Use the man ual f eeder to print transparenci es, l abels, env elopes, or card stoc k. Y ou ma y also use the manua l feeder to make shor t runs of paper types or siz es that are not cur rently loaded in the paper tr a y . F or inf orm ation on acceptab le print media to[...]

  • Page 33

    Loadin g v ar ious pa per typ es 33 Loading v ariou s paper types Size (mm/in.) Input sourc e/capacity 1 250 – sheet paper tra y Man ual f eeder 550 – sheet pap er tray (optional) Plain paper Letter ( 215.9 x 2 79/8.5 x 11 ) A4 (210 x 297/8.27 x 11.69) F oli o (215.9 x 330.2/8.5 x 13) Legal ( 215.9 x 355.6/ 8.5 x 1 4) Executiv e (184. 2 x 266.7[...]

  • Page 34

    Loadin g v ar ious pa per typ es 34 Warning: Using unsuppo r ted media sizes ma y damage the MFP . Card stoc k 4 Letter ( 215.9 x 2 79/8.5 x 11 ) A4 (210 x 297/8.27 x 11.69) F oli o (215.9 x 330.2/8.5 x 13) Legal ( 215.9 x 355.6/ 8.5 x 1 4) Executiv e (184. 2 x 266.7/7 .25 x 10.5 ) JISB5 ( 182 x 257/7. 2 x 10) Statemen t (140 x 216/5.5 x 8 .5) A5 ([...]

  • Page 35

    Sett ing the paper t ype and si z e 35 Setting the paper type and si z e Using th e control panel 1 Press Me nu . 2 Press or repeatedly until PAPE R SETUP appears on the top line of the displa y , and then press . 3 Press or repeatedly until Size /Type appears on the t op line of the displ a y , an d then press . 4 Press or repeatedly until the pap[...]

  • Page 36

    Loadin g original docum ents into th e ADF 36 Loading original documents into the ADF Y ou can load up to 50 sheets of an original document into the ADF f or scanning, cop ying, and f axing. • Remov e staples and paper clips from the original documents bef ore loading into the ADF . • The ADF ma y not properly f eed documents t hat are damaged [...]

  • Page 37

    Loadi ng original documents on the scanner glass 37 Loading original documents on the sca nner glass Y ou can scan, cop y , and f ax photos , te xt documents , magazine ar ticles, news papers, and other publ ications . Note: Place postcar ds, 4 x 6 cards , small items , or thin media (such as magazine clippings or car bonless paper) on the scanner [...]

  • Page 38

    Selec ting an ou tput locati on 38 3 Close the top co v er to av oid dar k edges on the scanned image . Selecting an o utput location The MFP has t wo output locations: the fro nt output tra y and the r ear paper ex it. Fr ont output tra y The front output tr ay should be used to output plain paper only . Use the rear paper exi t fo r envel opes, l[...]

  • Page 39

    Pr inting 39 5 Printing Printing a do cument 1 Load paper . 2 With a document open, clic k File Æ Print . 3 Clic k Pr operties , Opti ons , Setup , or Prefe rences . 4 Adjust t he settings . 5 Clic k OK . 6 Clic k OK or Print . Printing an en velope 1 Load an env elope f ace-up in the manua l f eeder . Note: Mak e sure the env elope flap is f ace-[...]

  • Page 40

    Pr inting transpare ncies 40 10 Clic k OK or Print . Printing transparencies 1 Load tr ansparencies . Note: • If y ou are using the manual f eeder , load one transpare ncy at a time. • Make sur e you use a tr ansparency designed f or laser printers. 2 With a document open, clic k File Æ Print . 3 Clic k Pr operties , Opti ons , Setup , or Pref[...]

  • Page 41

    Printing the last p age first (re verse orde r) 41 4 F rom the La yout tab , selec t the number of pages per sheet from the P ages P er Sheet drop – down list. 5 Clic k OK . 6 Clic k OK or Print . Printing the last pa g e fir st (re ver se or der) 1 Load paper . 2 With a document open, clic k File Æ Print . 3 Clic k Pr operties , Opti ons , Setu[...]

  • Page 42

    Fa x i n g 42 6 F axing Y ou can loa d an or igi nal document into the ADF or on the s canner glass . ADF Scanner glass Use the A DF for m ulti ple – page doc uments. Note: Do not load post cards, 4 x 6 cards, sm all item s, or thin med ia (such a s magazi ne clip pings or carbonles s paper) in to the AD F . Plac e these it ems on the s canner gl[...]

  • Page 43

    Send ing a f ax 43 Sending a fax Note: Mak e sure t he MFP is co nnected to a n activ e, analog telephone l ine. Send ing a fa x automat icall y 1 Make sure the MFP is on. 2 Load an origi nal document f ace-up into t he ADF or f ace-do wn on the scanner glass . Note: Do not load postc ards, 4 x 6 cards , small it ems, or thin media (s uch as magazi[...]

  • Page 44

    Send ing a f ax 44 5 Enter a f ax number , press Speed Dial 1 , 2 , 3 , 4 , or 5 , or press Phone Book to select a number . Note: • If y ou do not hav e a Speed Dial li st but w ant to create one , see Setting up shortcuts on page 47 . • If y ou do not hav e a Phone Book list b ut want to cre ate one, see Using the Phone Book on page 48 . 6 Whe[...]

  • Page 45

    Receiving a f a x 45 6 Enter a f ax number , and then press . 7 Using the numeric k eypad, press 1 (f or Y es) if you hav e another number , or 2 ( f or No) if you hav e entered t he last number . 8 Enter th e time y ou want to send the f ax, and t hen press . Note: At the des ignated time, the f ax numbers are dialed and the f ax is sent t o all o[...]

  • Page 46

    F orw arding f ax es 46 Receivin g a fa x manua lly W e recommend using this f eature when the f ax and the telephone share a telephone line . Choose which incoming f ax es to accept by set ting the MFP to manual ans wering mode. 1 Des elect A uto Answer : a F rom the cont rol panel, p ress Fax . b Press Me nu . c Press or repeatedly until FAX ADV [...]

  • Page 47

    Printing f ax activity repor ts 47 8 Press . 9 Enter the nu mber to which you w ant to f orward t he f ax. 10 Press . Printing fax activity repor ts 1 F rom the cont rol panel, press Fax . 2 Press Me nu . 3 Press or repeatedly until REPO RTS is s elected . 4 Press . 5 Press or repeatedly until Fax Cal l log or Fax Job log is selec ted. 6 Press . Cu[...]

  • Page 48

    Customizing fax settings 48 7 Enter the shor tcut name using the ke ypad, and then press . F or more inf orm ati on, see Entering c haracter s on page 50 . Note: The MFP doe s not support double – b yte character s f or names, such as Chin ese, Japa nese, or K orean. Y ou cannot enter a name using these languages . 8 Enter a f ax number , and the[...]

  • Page 49

    Customizing fax settings 49 Setting the d istin ctive ri ng 1 F rom the cont rol panel, press Fax . 2 Press Me nu . 3 Press or repeatedly until FAX DEF AULTS is sel ecte d. 4 Press . 5 Press or repeatedly until Dist inct Ring is select ed. 6 Press . 7 Press or repeatedly until the setting y ou want is selec ted. 8 Press or to turn the setti ng on o[...]

  • Page 50

    Cance ling a f ax j ob 50 Ente ring chara cters T o enter a name f or a f ax job or the station ID , use the alphanumeric k eypad. Press the appropriate ke y repeatedly until the charact er you w ant to use appears on the displ a y . Note: • T o add a space, press . • T o go back a sp ace, press . Canc eling a fax job 1 Under F ax, press Option[...]

  • Page 51

    Cop ying 51 7 Cop ying Y ou can loa d an or igi nal document into the ADF or on the s canner glass . Making a cop y 1 Load paper . Note: If you are usi ng a paper siz e other than let ter or A4, sel ect the paper t ype and siz e using th e control panel. F or more i nf or mati on, see Sett ing the pape r type and size on page 35 . ADF Scanner glass[...]

  • Page 52

    Collating cop ies 52 2 Load the original document f ace-up into the ADF or f ace-down on the scanner gl ass. 3 F rom the cont rol panel, press Cop y . 4 Enter th e number of copies y ou want to print. 5 Press Start . Collating copies If y ou mak e multiple copie s of a document, yo u can choose to print e ach cop y as a set (col lated) or t o print[...]

  • Page 53

    Enlarg ing or r educing an image 53 8 Press Start . 9 If prompted, press 1 (f or y es) if you ha ve more pages , or 2 (f or no) if y ou hav e finished cop ying the number of pages y ou want to print in P aper Sa v er mode. Enlar ging or reducing an i mage 1 Load paper . 2 Load an origi nal document f ace-up into t he ADF or f ace-do wn on the scann[...]

  • Page 54

    Scan ning 54 8 Scanning Using the X340, X340n, or X342n, y ou can send sc anned images t hrough the USB connection to your computer . In addi tion, using t he X342n y ou can scan the doc ument bac k to y our computer o ver the network. Y ou can loa d an or igi nal document into the ADF or on the s canner glass . ADF Scanner glass Use the A DF for m[...]

  • Page 55

    Scannin g document s using the cont rol pa nel (USB attach on ly) 55 Scanning do cuments using the con tr ol panel (USB attach onl y) 1 Make su re: • The computer is on. • The computer is attached to th e MFP . • The softw are has been loaded onto the computer . 2 Load an origi nal document f ace-up into t he ADF or f ace-do wn on the scanner[...]

  • Page 56

    Scann ing docu ments dir ectly fro m an appli cation (US B attach only) 56 • Clic k Start Æ All Progr ams Æ Lexm ark Æ Lexmark X34x Series Æ QLINK . 4 Select the applica t ion y ou w ant to use. Note: If y ou do not see the application y ou want to use , configure addi tional applic ations f or sca nning. F or more inf or mation, see Conf igu[...]

  • Page 57

    Scan ning te xt f or edit ing (O CR) 57 Scanning te xt for editing (OCR) Use the Optical Character Recogni tion (OCR) sof tware f eature to turn scanned images into te xt that you can edi t with a word-pr ocessing or spreads heet application. 1 Make sure ABBYY FineRead er is inst alled. Note: ABBYY FineRead er installs a s par t of the MFP softw ar[...]

  • Page 58

    Scan ning o v er a n etwork 58 Customizing scan settings 1 Open QLINK: • Doubl e-clic k the QLIN K icon on the desktop . • Clic k Start Æ All Progr ams Æ Lexm ark Æ Lexmark X34x Series Æ QLINK . 2 Select t he destinati on yo u want to scan t o . 3 Clic k Edit . 4 Adjust the scan setti ngs. 5 Clic k OK . Scanning o ver a netw ork Note: Only [...]

  • Page 59

    Under standin g Scan options 59 c After y ou enter the s hor tcut n umber , the sc anner will s can and send t he document t o the directory or application y ou specified. If y ou touch Pr ofiles on the home screen, locate your shor tcut on the list. 9 Return to your computer to view y our file. Y our output file is sav ed in th e locati on you spe[...]

  • Page 60

    Under standin g Scan options 60 Orientati on — T ells the MFP whether t he original document is por trai t or lands cape and then changes the Sides and Binding sett ings to match the original document orientati on. Darkness — Adjus ts how light or dark your scanned documents will turn out. Resolution — Adjus ts the output qualit y of your f i[...]

  • Page 61

    Maintaining the MFP 61 9 Maintaining the MFP Remo ving a ton er ca r tridge 1 Press the access b utton on the left side of the MFP , and open the front cov er . 2 T o remov e the toner car tridge: a Press the b utton on the print car tridge assembly . b Remov e the toner car tridge using the handle . T o return the empty ton er car tridge, see Rec [...]

  • Page 62

    Install ing a t oner car tridge 62 Installing a toner car tridg e 1 If y ou are inst alling a ne w toner cartridge, remo v e the toner cartridge from the pac kaging, and gently s hake f our or f ive times to distrib ute the toner . 2 Gently sli de the toner car tridge in until it loc ks into place .[...]

  • Page 63

    Redistribu ting toner 63 3 Close the front co v er . Note: The front co ver must be clos ed to star t a new print, cop y , scan, or f ax job . Redistributing toner Redistribu te the t oner if y ou are dissati sfied with print quality or if the er ror message on the displa y is 88 Toner Low . Note: If the error mess age reappears after r edistribut [...]

  • Page 64

    Redistribu ting toner 64 2 T o remov e the toner car tridge: a Press the b utton on the print car tridge assembly . b Remov e the toner car tridge using the handle . 3 Firmly shak e the cartridge in all di rections to distrib ute the toner . 4 Reinstal l the car tridge, and close the fron t cov er . Note: If print quality does not improv e, replace[...]

  • Page 65

    Replaci ng the phot oconductor 65 Replacing the photoconductor 1 Press the access b utton on the left side of the MFP , and open the front cov er . 2 Pull on the handle to r emov e the print car tridge assembly . 3 Place the print car tridge assemb ly on a flat, clean surf ace. 1 2[...]

  • Page 66

    Replaci ng the phot oconductor 66 4 T o remov e the toner car tridge: a Press the b utton on the print car tridge assembly . b Remov e the toner car tridge using the handle . 5 Unpack the photoconductor ki t. 6 Install the toner car tridge into the ne w photoconductor . Note: The toner cartr idge snaps into plac e when correctly instal led. 7 Reins[...]

  • Page 67

    Cleanin g the MFP 67 Cleaning the MFP T o maintain print quality , f ollow th ese cleaning procedures each time the toner cartr idge is repl aced or if print quali ty prob lems occur . Warning: Do not put w ater direct ly on the MFP or use ammonia – based cleaners or v olatile solv ents, suc h as paint thinner , on the MFP . Cleaning the scanner [...]

  • Page 68

    Cleanin g the MFP 68 Cleaning the inside of the MFP CAUTION: The fuser area is hot. A v oid contact with the fuser area to pre vent b urns. Warning: While cl eaning the inside of the MFP , be careful not to to uch the transf er roller located under t he toner car tridge. Oil from y our fingers can aff ect print quality . 1 T urn the MFP off , unplu[...]

  • Page 69

    Cleanin g the MFP 69 4 With a dr y , lint – free clot h, wipe aw ay an y dust and spilled toner from the print car tridge area. Warning: • T o pre vent damage to t he print car tridge assembl y , do not e xpose it to light f or more than a f ew min utes . Cov er it with a piece of paper , if necessar y . • Do not touch the b lac k transf er r[...]

  • Page 70

    Orde ring suppli es 70 Ordering su pplies T o order supplies or to locate a dealer near you, vis it our W eb site: www .lexmark.com . Recycling Lexmark products T o retur n Le xmark products to Le xmark f or recycling: 1 Visit our W eb sit e: www .lexmark.com/r ecyc le . 2 F ollow the instructions on the computer scr een. Pa r t nu m b e r Item A v[...]

  • Page 71

    T rou bleshootin g 71 10 T r oubleshooting • Setup tr oubleshooting on pa ge 72 • Jams and misf eeds tr oubleshooting on page 75 • Print and copy t roub leshooting on pa ge 84 • Print qual ity tr oubleshoot ing on page 85 • Scan tr oubleshooting on page 88 • Fax tr oubleshooti ng on page 89 • Err or messages tr oubleshooting on pa ge [...]

  • Page 72

    Setup t r oub leshootin g 72 Setup tr oublesh ooting Symptom Solution Inco rrect langu age appear s on the disp lay . 1 Press Men u . 2 Pres s or repeat edly unt il MACHINE S ETUP appear s on the display . 3 Press . 4 Pres s or rep eatedly u ntil Language appears on th e display . 5 Press . 6 Press or rep eatedly u ntil the l anguage you want appe [...]

  • Page 73

    Setup t r oub leshootin g 73 Unable to conn ect ov er a network M ake sure you are us ing the c orrect ca b le, that i t is se curely co nnect ed, and the netwo rk opti ons are pr oper ly configured . For more inform ation, se e Setting the network options (X342n onl y) . Note: Connecti ng ov er a ne twork is o nly av ailable on the X 342n. Symptom[...]

  • Page 74

    Setup t r oub leshootin g 74 Removing and rei nstall ing the d rivers softwa re If the soft ware is not fun ctioning properly or a communic ations error message appears, y ou m a y need to remov e and then reinstall the driv ers software . If the prob lems persist, f ollow these steps: Note: Bef ore reinstalli ng, shut down and res tar t the comput[...]

  • Page 75

    Jams and mi sf eeds t roubleshoot ing 75 Jams and misfeeds troub l eshooting F ollow these tips to help pre v ent document and paper ja ms. • Use only recommended print materials . • Do not mix paper typ es in the paper tra y . • Do not use creased, damp , or curled paper . • Fle x, fan , and straighten t he paper bef ore loading. • Make [...]

  • Page 76

    Jams and mi sf eeds t roubleshoot ing 76 Cleari ng a pape r jam Use the f ollowing tab le to locate and clear the paper jam. Note: T o av oid tearing the paper , pull the paper out gently and slo wly . Note: xx represents numbers specific to the jam. Messag e Location of jam Go to... 200.xx P aper Jam MFP i nput sensor 200/201 Paper Jam o n page 77[...]

  • Page 77

    Jams and mi sf eeds t roubleshoot ing 77 200/201 Paper Jam CAUTION: The fuser area is hot. A v oid contact with the fuser area to pre vent b urns. 1 Press the access b utton on the left side of the MFP , and open the front cov er . 2 Pull on the handle to r emov e the print car tridge assembly . Warning: Do not lea ve the print car tridge assembl y[...]

  • Page 78

    Jams and mi sf eeds t roubleshoot ing 78 3 Remov e the jammed paper by gently pulling it strai ght out. 4 Reinser t the print car tridge assemb ly .[...]

  • Page 79

    Jams and mi sf eeds t roubleshoot ing 79 5 Close the front co v er . 6 Press Start to resum e pri nting. Note: If y ou receive a 200.20 paper j am at the star t of a pr int job , ve rify that the media settings match the acutal media s ize .[...]

  • Page 80

    Jams and mi sf eeds t roubleshoot ing 80 202 P ap er Jam CAUTION: The fuser area is hot. A v oid contact with the fuser area to pre vent b urns. 1 Open the rear co ver . 2 Remov e the jammed paper by gently pulling it strai ght out. 3 Close the rear co v er . 4 Press Start to resum e pri nting.[...]

  • Page 81

    Jams and mi sf eeds t roubleshoot ing 81 241/242 Paper Jam 1 Open the appr opriate paper tra y . Note: • Open T ra y 1 for 241 Paper Jam . Open T ra y 2 for 242 Paper Jam . • 242 Paper J am will only occur when T ray 2 is i nstalled. • T ra y 2 is op tional and ma y be purchas ed separat ely . 2 Remov e the jammed paper by gently pulling it s[...]

  • Page 82

    Jams and mi sf eeds t roubleshoot ing 82 3 Inser t t he paper tr ay . 4 Press Start to resum e pri nting. Note: If y ou receive a 241.18 paper j am at the star t of a pr int job , ve rify that the media settings match the acutal media s ize . 251 P ap er Jam 1 Remov e the jammed paper by gently pulling it strai ght out of the MFP . 2 Press Start to[...]

  • Page 83

    Jams and mi sf eeds t roubleshoot ing 83 290/291/292 Scanner Jam 1 Open the ADF top cov er. 2 Remov e the jammed paper by gently pulling it strai ght out. 3 Close the ADF top cov er , and then load the documents bac k into the ADF . Note: T o prev ent document jams , use the scanner glass r ather than the ADF f or thic k, thin, or a mix ed set of d[...]

  • Page 84

    Print and co p y troub leshooting 84 Print and cop y troubleshootin g Pr oblem Solut i on MFP do es not pr int or respon d See D ispla y is not lit. on page 72 . Remove and reinstal l the software. For more informa tion, see on page 73 . If you are scan ning a doc ument, wait unt il scan ning is co mplete before using t he MFP . Restar t the comp u[...]

  • Page 85

    Print qualit y troub leshoo ting 85 Print qual ity tr oubleshooti ng Pr oblem Solution Light or f a ded pr int Y o u may be able to temporar ily extend the tone r car t ridge l if e by red istrib uting t he tone r . F or more inf or mati on, se e Redistribut ing toner on pag e 63 . Install a new toner car tr idge. For more informat ion, see Install[...]

  • Page 86

    Print qualit y troub leshoo ting 86 Hor izontal str ipes Replace the to ner car tr idge. For more informa tion, see Installing a toner cart ridge on page 62 . Gray background F or copi es, adjust th e darkn ess settin gs by pressin g Darkness from the control panel. F or pr ints, adju st the dar kness settings from the control pan el menu: 1 F rom [...]

  • Page 87

    Print qualit y troub leshoo ting 87 Wr inkles or creases Make sure paper is l oaded cor rectly . For more inf or mation, s ee Loading paper and original documents on pa g e 28 . Make sure the paper is n ot too wet. K eep p aper in its origi nal wrapper an d out of high humidity areas u ntil need ed. T r y p aper from a freshly op ened pack. Black p[...]

  • Page 88

    Scan trou bles hooting 88 Scan tr oubleshooting Pr oblem Soluti on Scanne r does not r espond Check the di splay . If there is an error me ssage, see Error messag es troub leshooting on page 91 . Make sure th e MFP is se t as the default prin ter and is not on hold o r paused. 1 Click St art Æ Settings Æ Print ers and F axes or Printers . or Clic[...]

  • Page 89

    F ax troub leshooting 89 F a x tr oubleshooting Pr oblem Soluti on Cannot send or re ceive a f ax Check the di splay . I f there is an error me ssage, see E rr or me ssages troub leshooting on page 91 . Make sure ca ble connectio ns f or the f ol lowing hard w are ar e secure, if applic able: • P ower supp ly • T el ephone • Handset • Answe[...]

  • Page 90

    F ax troub leshooting 90 Can receive but not send f axes Make sure the docume nt is loade d correctly into the ADF or on the scanner glass. For more informat ion, see Faxi ng on page 42 . Check the Prefi x setting. 1 F rom the contr ol panel, pr ess Fax . 2 Press Menu . 3 Pres s or rep eatedly u ntil FAX DEFAULT S ap pears. 4 Press . 5 Pres s or re[...]

  • Page 91

    Error messa ges troubleshoo ting 91 Err o r messag es tr oubleshooting Pr oblem Solut i on Change M edia Press 1 to change the size and/or type of me dia, or pre ss 2 to ignore th e error messa ge. Note: T o con tinue the job , press Start . T o canc el the job , pres s Stop . Close Fr ont Door Close th e front cover until it locks. Load Manual Loa[...]

  • Page 92

    Error messa ges troubleshoo ting 92 34 Short paper Make sure the c orrect me dia type and size hav e bee n selected for the existing pri nt job. F or more infor mation, s ee Setting the paper type and size on page 35 . • Pres s Start to resume pr inting Note: Pressi ng Start ma y tr uncate th e print j ob . or • Pres s Stop to cancel the job . [...]

  • Page 93

    Error messa ges troubleshoo ting 93 241.xx P aper Jam See 2 41/242 Paper Jam on page 81 . 242.xx P aper Jam 251.xx P aper Jam See 2 51 P aper Jam on page 82 . 290 Sca nner Jam S ee 290/ 291/292 Sc anner Jam on page 83 . 291 Sca nner Jam 292 Sca nner Jam 9**.xx S ervice 1 T ur n the power off f or one m inute. 2 T ur n the power on. If the error mes[...]

  • Page 94

    Notices 94 Notices Electronic emission notices Federal Comm unications Commission (FCC) compliance i nfor mation statement Pa r t 1 5 The Lexmark X340 (70 03-100), X 340n (7003- x050), a nd X342n (70 03-110) have been teste d and found to comply with the lim its f or a Cl ass B digit al device, pursuant to P a r t 15 of the FCC Rules. Operation i s[...]

  • Page 95

    Notices 95 Notices modular plug is provide d with this pr oduct. It is designed to be connec ted to a c ompatible modular jack that is also co mplia nt. The Ringe r Equivalence Number ( REN) is use d to deter mine the num ber of devices that may be connec ted to a telephon e line. Exces siv e RE Ns on a teleph one line m ay result in the devices no[...]

  • Page 96

    Notices 96 Notices European Community (EC) d irectives c onfo rmity Declaration o f Conf or mity with Regard to t he EU Direc tive 1999/5/EC (R&T TE Directi v e) in l anguages of the Europea n Community . Englis h Hereby , Lexmar k Inter nationa l Inc., declare s that th is produc t is in c omplian ce with t he essent ial requir ements an d oth[...]

  • Page 97

    Notices 97 Notices This pro duct is in con f or mity with the protecti on require ments of E C Council di rectives 89/336/EE C , 73/23/ EEC, and 1999/5 /EC on the a pprox ima tion and ha r monization o f the laws of the Member St ates relati ng to electrom agnetic co mpatib ilityand safety of elec trical equipmen t designe d f or use wi thin cer t [...]

  • Page 98

    Notices 98 Notices K orean MIC statement If this s ymbol appear s on your produc t, the accom panying state ment is appl icable. Mercury stat ement This p roduct cont ains mercur y in the la mp (<5mg Hg) . Disposal of mercur y may be r egulated due to environmenta l considera tions. F or dis posal or r ecycling inf or mation, contact your lo cal[...]

  • Page 99

    Notices 99 Notices • The equip ment shall be set to ensure that autom atic calls to diff erent numbers are spaced su ch that there is not le ss than 5 seconds b etween the end o f one cal l attempt an d the begi nning of an other . South Afri ca telecomm unications noti ce This m odem must be used in con junction with an app rov ed sur ge protect[...]

  • Page 100

    Notices 100 Notices Noise emission levels The following measu rements were made in acc ordance with ISO 777 9 and repo r ted in conforman ce with ISO 9296. Printer energy consumption The following table docum ents the p ower consumpti on character isti cs of the printer. The power consu mption levels listed in the pre vious table represen t time ?[...]

  • Page 101

    Notices 101 Notices ENERGY ST AR W aste fr om Electrical and Electr onic Equipment (WEEE) direct ive The WEE E logo sig nifies sp ecific rec ycling pro grams and proc edures for elect ronic produ cts in cou ntri es of the Europea n Union. We encourage t he recyclin g of our p roducts. If you hav e fur ther qu estions abo ut recycl ing options, visi[...]

  • Page 102

    102 Inde x A ADF loading original documents 36 paper capaci ty 36 B broadcast fax 44 buttons, cont rol panel 20 C canceling fax job 50 using Stop button 22 card sto ck 34 cartri dge error 91 cartri dge, toner install ing 62 ordering 70 recycling 70 redistri buting toner 63 removing 61 character s, entering 50 Cleaning outside of MFP 67 cleaning ins[...]

  • Page 103

    103 Index Load Media 91 Memo ry F ull 92 No Answer 91 No Dial Tone 91 Photoconductor Near Life 92 Qlink Not Found 91 Replace Photoco nductor 92 Short Paper 92 Toner Low 92 Unsupported Toner Cartri dge 91 USB Not Connected 91 error messages tr oubleshooting 91 F fax activit y reports 47 Fax Advanced menu 23 Fax Ca ll log 47 Fax Defaul ts menu 24 Fax[...]

  • Page 104

    104 Index editing 48 printing 48 searching 48 photocon ductor, repl acing 65 power suppl y port 19 prefix 4 5 Presto! PageManager 27 print car tridge assembly 65 print prope rties opening 26 tabs 26 using 26 print tr oubleshooting 84 printi ng collated copies 40 documents 39 envelopes 39 last page firs t 41 menu report 22 multip le pages on a sheet[...]

  • Page 105

    105 Index error messages 91 fax 89 jams and misfeeds 75 print 84 scan 88 setup 72 U USB port 1 9 W Web site 8[...]