Lexmark 240n manual

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A good user manual

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Table of contents for the manual

  • Page 1

    User’ s Guide J une 2005 Lexmark and Lexmark w ith diamond design ar e trademarks of Lexmark In ternational, Inc., registered in the United States and/or other countr ies. © 2005 Lexmark Inter national, Inc. All r ights reser ved. 740 West New Circle Road Lexington, Kent ucky 40550 E240, E240n[...]

  • Page 2

    Notices 2 Notices Edition not ice Edition: Ju ne 2005 The follow ing paragraph does not apply to any country where such pr ovisions are inconsistent with local la w: LEXMARK INTE RNA T IONA L, IN C., PRO VIDE S THI S PUBL ICA T ION “AS IS” WITHO UT W ARRA NTY OF ANY KIND , EITHER EXPRE SS OR IMPLIED , INCLUDING, BUT NO T LIMITED T O, THE IMPLIE[...]

  • Page 3

    3 Safe ty info rmati on The Lexmark modified third-par t y software covered b y these third- par ty licenses is free software; you can redistribute it and/or modify it under the ter ms of the licenses ref e renced abov e. These licenses do not provide you any rights to the Lexmark copyrighted software in t his pr in ter. Since the third-par ty lice[...]

  • Page 4

    4 Printer energy consumption Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance inf ormation statement should be directed to: Director of Lexmark T ec hnology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 2[...]

  • Page 5

    5 Statement of Limited Warranty The power consumption le vel s listed in the prev ious table represent time-av eraged measurem ents. Instantaneous power dra ws may be substantially higher than the a verage . Po w e r S a v e r This printer is designed with an energy-saving mode called P ower Sav er . The P ower Sav er Mode is equivalent to the EP A[...]

  • Page 6

    6 Statement of Limited Warranty • Products, supplies, par ts, materials (such as toners and inks), software, or interfaces not fur nished by Lexmark T O THE EXTENT PERMITTED BY APPLICABLE LA W , NEITHER LEXMARK NOR ITS THIRD P ARTY S UPPLIERS OR REMARKETERS MAKE ANY O THER W ARRANTY OR CONDITION OF ANY KIND, WHE THER EXPRESS OR IMPLIED , WITH RES[...]

  • Page 7

    7 Contents Notices .................... ........................ .................................... ........................ .... 2 Edit ion no tice .... ...... ..... ...... ....... .... ....... .... ....... .... ....... .... ....... .... ....... ..... ...... ..... ...... ..... .... . 2 Trademarks . ........... ............. ........... .........[...]

  • Page 8

    8 Conten ts UNIX /Linu x ... ..... ...... ..... ...... ..... ...... ..... ...... ..... ...... ....... .... ....... .... ....... ..... ...... ..... ...... ..... .. .2 0 NetW are . ...... ..... ...... ..... ...... ..... ...... ..... ...... ..... ...... ..... ...... ..... ...... ..... ....... .... ....... .... ....... . .. 21 Chapter 4: Print media t [...]

  • Page 9

    9 Conten ts Chapter 6: How to install options .................................... ........................ .. 47 How to access the system board .... .......... ........... ......... ........... ......... ........... ......... ......... 47 How to add a memory card ...... ........... ......... ........... ......... ........... ......... ........... [...]

  • Page 10

    10 Conten ts Checking the toner an d photoconducto r levels ..... ....... ......... ......... .......... ......... ....... 90 Recognizing the operat or panel li ght sequences ...... ......... ......... ....... ......... ......... .... 91 How to change a toner cartr idge ..... .......... ......... ......... ....... ......... ......... .......... ...[...]

  • Page 11

    11 1 Printer o ver vie w 250-shee t tra y P aper supp or t 150-shee t output bi n Operat or panel Manua l f eeder Fr o n t c ove r Optiona l 550-sheet d ra wer Rear paper e xit Pow e r b u t t o n Dust co ver[...]

  • Page 12

    12 Printe r overview The oper ator p anel has 5 l ights and 2 bu ttons. Not e: The Co ntinue button also fun ctions as a light. • Pres s and r eleas e Continue to resume printing . • Pres s and r eleas e Continue twice quic kly to dis pla y a secondary error code. • Pres s and r eleas e Cancel to cancel the job curre ntly printing. • Press [...]

  • Page 13

    13 2 Installing software f or local printing Bef ore installing p rinter soft ware A local printer is a printe r attached to a comp uter usin g a USB or par allel c able . Y ou m ust insta ll some necessary printer softw are on the c omputer b ef ore connecti ng the USB ca ble . Windows The driv ers CD can be used to ins tall softw are on most W in[...]

  • Page 14

    14 Macintosh Installing optional printer software If y ou w ant to use any of the othe r softwar e appl ications av ailab le on th e drive rs CD , now is a good time to set them up . Local Printer S ettings Utility The Loc al Printer Settin gs Utility , a printer c onfigur ation util ity , giv es y ou the abil ity to c hange and sav e printer setti[...]

  • Page 15

    15 UNIX/Linux 4 Do one of the f ollo wing: • If the USB-att ached printer appears in the Printer List, q uit Print Center o r Printer Setup Util ity . A queue ha s been cre ated f or the printer . • If the U SB-attached printer does not a ppear in t he Printer List, make s ure the USB c able is properly connec ted and the printer is tur ned on.[...]

  • Page 16

    16 3 Install ing so ftwar e f or netw ork pr inting Windows In Windo ws envi ronments , netwo rk printers can b e configu red f or direct printing or sh ared printing. Both netw ork printing methods require the i nstallati on of printer s oftware a nd the cre ation of a ne twork printer p or t. F ollow the ste ps f or the printin g configu ration a[...]

  • Page 17

    17 Windows Setting up shared printing Setting u p shared p rinting require s se ver al step s and sho uld be do ne in the fol lowing order: 1 Install the softw are on the compute r attached to the printer . 2 Share the printer on the n etwork. 3 Connect o ther netw ork computers to the printer . Installing software on the compute r attached to the [...]

  • Page 18

    18 Windows 7 Repea t steps 1– 6 on e very network co mputer y ou want to enabl e to print to th e shared p rinter . Using th e po int-and-p rint m ethod Not e: P oint and print ma y not be supported in some 64 bit en vironments . Refer to the Le xmark W eb site at www.lexmark. com for the latest inf ormation. Look for a Know ledgebas e ar ticle a[...]

  • Page 19

    19 Macintosh Printing a network setup page Y ou nee d to print the m enu s ettings page . If your printer is set up on a netw ork , you also nee d to print the n etwork setup page . If your printer is loc ally attach ed , y ou also nee d to print a tes t page . F ollow these s teps to p rint both the m enu se ttings pa ge and the network setu p pag[...]

  • Page 20

    20 UNIX/Linux d Click Contin ue after vie wing the lic ense ag reement, and clic k Agree to accept th e terms of the agre ement. e Select a Destin ation, and click Continue . f On the Easy In stall scr een, cli ck Instal l . g Enter the u ser pass word, an d clic k OK . All the n ecessary softw are is install ed on the computer . h Click Close when[...]

  • Page 21

    21 NetWare F or the latest inf or mation about ins talling a network printer in a UN IX or Lin ux env ironment , launch the driv ers CD , and clic k View Documentati on . NetW are The print er supports Nov ell Distri buted Print Ser vices (NDPS/iPrint). F or the latest inf ormation about installi ng a netw ork printer in a NetW are env ironment, la[...]

  • Page 22

    22 4 Print media tasks an d tips What types of print media can be loaded? Get the most out of yo ur printer b y properly load ing the tr a ys. Ne ver mi x media typ es within a tra y . Sour ce Sizes Ty p e s We i g h t Capacity * (sheets) Tr a y 1 (250-shee t tra y ) A4, A5, JIS B 5, letter , lega l, executive, folio, statemen t, Univ ersal ‡ Pla[...]

  • Page 23

    23 Where can print me dia be loaded in the printer? Where can print media be load ed in the printer? Y our printer has tw o standar d paper so urces: an aut omatic 2 50-sheet pape r fe eder (T ra y 1) and a sing le-sheet m anual f eeder . Use T ra y 1 f or most print job s. Use the man ual f eeder f or a singl e piece of pa per , transpa rency , en[...]

  • Page 24

    24 Tips on choosing the right print media Tips on choosing the right prin t media Selectin g the right paper or other media reduces printing prob lems. F or best prin t quality , tr y a s ample o f the pa per or o ther media y ou are consi dering bef ore buying large quan tities . See the C ard Stoc k & Lab el Guide available on ou r Lexmar k W[...]

  • Page 25

    25 Tips on choosing the right print media – Ha ve any ex posed adhes iv e when the f lap is in the seal ed positi on • Use e nv elopes t hat can w ithstand temper atures of 1 70°C (338 °F) without: – sealin g – e xce ssive cur li ng – wrinkling – releasi ng hazardous emissions If y ou ha ve any d oubts abo ut the en velopes you are co[...]

  • Page 26

    26 Tips on storing print media and suppli es Card stoc k • Preprintin g, perf oration, and creasin g can signif icantly aff ect the print q uality an d cause media ha ndling or jammi ng prob lems . • A void us ing card stoc k that ma y releas e hazardou s emissi ons when h eated. • Do not use preprinte d card sto ck man uf actured with ch emi[...]

  • Page 27

    27 Tips on preventing jams Tips on preventing jams Y ou ca n av oid most paper jam s by co rrectly lo ading pap er and sp ecialty m edia in the printer . The f ollo wing hints can help you a v oid paper jams: • Do not load wrinkled , creased , or damp p aper . • Nev er m ix medi a ty pes wi thin a tray . • Fle x, f an, and str aighten pa per [...]

  • Page 28

    28 How to loa d the 250 -sheet and 55 0-sheet tray s Ho w to load the 250-sheet and 550-sheet tra ys F ollow these i nstructions to load paper in the 250 -sheet tra y and 5 50-sheet tr a y . 1 Remo ve the tr ay . Not e: T o load legal or f olio size pa per , you ha ve to ex tend the lengt h of the paper tra y . See Extending the tray for legal or f[...]

  • Page 29

    29 How to loa d the 250 -sheet and 55 0-sheet tray s 3 Load the paper in t he tr ay w ith the print sid e f acing do w n. Not e: Load le tterhead pa per with the design s ide f acing down . The top edge of the sh eet with the logo shoul d be plac ed at t he fr ont of the t ra y . Mak e sure th e paper is belo w the max fill line on the si de guides[...]

  • Page 30

    30 How to loa d the 250 -sheet and 55 0-sheet tray s 6 Extend th e paper supp or t on the o utput bin. Extending the tray for legal or f olio size pape r T o load legal or f olio size pape r , you need to e xtend the paper tr ay . Y ou should al so attach the du st co ver on the ba ck of the printer to pro tect the tr a y while it is ex tended. 1 P[...]

  • Page 31

    31 How to loa d the 250 -sheet and 55 0-sheet tray s Attachin g the dust cover The dus t cov er helps protect t he paper tra y from the en vironment as w ell as k eep the tra y from being k noc ked o ut of positio n while it is e xtended . Attach th e dust co ver to the back of the printer by alignin g the tabs on the c ove r to the ho les on the p[...]

  • Page 32

    32 How to load t he manual fe eder Ho w to load th e manual f eeder The man ual f eeder is lo cated at th e front of y our printer and c an only f eed one sh eet of print me dia at a ti me. Y ou can us e the man ual f eeder to mak e quic k runs of pa per types or sizes that are n ot currently l oaded in the paper tr a y . F or inf ormation on accep[...]

  • Page 33

    33 How to use the rear exit T o use the rear e x it, ope n the rear ex it door . When the rear e xit door is open, all print media comes o ut the rea r e xit. When closed , all media is sent t o the outpu t bin on to p of the printe r .[...]

  • Page 34

    34 How to clear paper ja ms Ho w t o c lear pape r jams When a p aper jam o ccurs , the printer s tops and the oper ator panel P aper J am and Co ntinue lights come on. Pres s and r eleas e Continue twi ce quic kly to d ispla y the specific second ar y error paper jam li ght seque nce. Se e Secondary error code s on page 7 0 f or more inf or mation[...]

  • Page 35

    35 How to clear paper ja ms 2 Open th e front co ver , and remo v e the print ca r tridge assem bly . Warning: Do not lea v e the print ca r tridge assemb ly ex posed to direct light f or an e xtended period of time. Extended light e xposure can cause print q uality pro blems . 3 Remo ve any ja ms in th e area beh ind the pri nt car tridge asse mb [...]

  • Page 36

    36 How to clear paper ja ms 4 Lift the flap at the front of the printer , and remo v e any ja ms benea th the flap . 5 Open th e rear e xit, and remov e any jam s. Warning: Fuse r or area ma y be hot . 6 After y ou ha v e cleared the jams , reinsta ll the prin t car tridge assem bly , mak e sure all printer co ve rs and tr ay s are closed , and the[...]

  • Page 37

    37 5 Printing tasks Ho w to ma nuall y feed a p rint job The man ual f eeder is l ocated at the front of the printer and can only f eed one shee t of print media at a time . For inf or mation on acc eptab le print medi a to use i n the manu al f eeder , see What ty pes of pri nt media can be loaded? on page 22 . When us ing the manual f eeder , sen[...]

  • Page 38

    38 How to manual ly feed a print job • Hold t ranspare ncies b y the ed ges and a vo id touch ing the print sid e. Oil from yo ur fingers can aff ect print quality . • Insert env elopes with th e flap si de f ace do wn and with the s tamp area as sho wn. • Load le tterhead f ace up , with t he top of t he sheet f irst. • If y ou e xperience[...]

  • Page 39

    39 How to print on both sides of the paper (manual duplex) Ho w t o print on both sides of the p aper (manual duplex) Printing on b oth sides of the pa per reduce s printing co sts. Although yo u can use T ra y 1 or t he 550-s heet tr ay to print t he first side o f the du ple x job , only use T ra y 1 to p rint the secon d side. Y ou ca n choose h[...]

  • Page 40

    40 How to print on both sides of the paper (manual duplex) 8 Click OK . 9 Click OK on th e Pr in t win dow . The printer print s e very other page of the docu ment first. Once the fi rst side of y our job prints , the Load P aper light c omes on, and the Con tinue ligh t bli nks. 10 Load the pap er back into the printer with the already -printed si[...]

  • Page 41

    41 How to print multiple page images on one page (N-up printing) Ho w to print multiple page imag es on one pag e (N-up print ing) The Mul tipage Printing (N-up) se tting is us ed to print m ultiple p age images on a sing le page . F or e xample, 2-Up mea ns two page im ages are printed on one page, 4-up mean s f our pa ge images a re printed o n o[...]

  • Page 42

    42 How to print a booklet Ho w to print a b ooklet The Book let settin g lets y ou print m ultiple pa ges in b ooklet f or m without havi ng to re-f or mat y our do cument s o the pag es print in the proper o rder . The pages pri nt so that the finished collated documen t ma y be f olded along t he center o f each page to form a bo oklet. If the do[...]

  • Page 43

    43 How to print a poster Ho w to print a poster The P oster setting lets you print a singl e image across se ver al pages . Once p rinted, y ou can c ombine th e pages to create one larg e image . 1 F rom the com puter softw are appl ication, select Fi le Æ Print . 2 Click Properties (or Opti ons , Printer , o r Setu p , dependi ng on the applicat[...]

  • Page 44

    44 How to print on letterhead Ho w to print o n letterhead T o print on lette rhead, ma ke sure the paper i s loaded w ith the pro per orientation . 1 Mak e sure th e letterhe ad is properly lo aded acc ording to the paper sou rce y ou are us ing: •T r a y 1 o r 2 —Load the let terhead pap er with t he design s ide f acing d own. The top edge o[...]

  • Page 45

    45 How to prin t using an ove rlay or a wate rmark Using a watermark 1 F rom the com puter softw are appl ication, select Fi le Æ Print . 2 Click Properties (or Opti ons , Printer , o r Setu p , dependi ng on the applicat ion) to vie w the printer driv er setti ngs. 3 Click the Ot her Op tio ns tab. 4 Click Wat e r m a r k . 5 Select w hich pa ges[...]

  • Page 46

    46 How to ca ncel a pri nt job Ho w to cancel a print jo b A print jo b can be can celed from the oper ator pane l or from y our com puter . The Canc el job lig ht sequen ce is disp la yed on the oper ator p anel while the job i s being c anceled. From the printer operator panel Pres s and r eleas e Cancel to cancel the job cu rrently printin g. Fr[...]

  • Page 47

    47 6 Ho w to install options Ho w to access the system board T o inst all m emor y , you must acce ss the pri nter system boa rd. CAUTION: T ur n the printer off , and un plug the p ower c ord bef ore conti nuing. 1 Open th e front co ver by pressin g the b utton on the left side of the printer a nd lo wering the co ver .[...]

  • Page 48

    48 How to a ccess th e system board 2 Open the re ar e xit. 3 Open th e side co v er by pres sing the tw o detents on the front right side o f the machin e and s winging the cov er back.[...]

  • Page 49

    49 How to add a memory card Ho w to add a memory car d The sys tem board has one co nnector fo r an optio nal memo r y card. Th e printer can s uppor t up to 64MB of additiona l memory (f or a total of 80MB) f or the Lex mark E240 and up to 128MB (f or a total of 1 60MB) f o r the Lex mark E240n. CAUTION: If y ou are ins talling a memory card after[...]

  • Page 50

    50 How to inst all a 5 50-shee t drawer Ho w to install a 55 0-sheet drawer Y our printer supports one opt ional dr aw er that le ts you load up to 550 shee ts of pape r . CAUTION: If yo u are instal ling a 550-shee t dra wer afte r setting up the printer , tur n the printer off , and unplug the pow er cord be fore contin uing. 1 Unpac k the 55 0-s[...]

  • Page 51

    51 Recognizing installed options 3 Click File Æ Pr oper ties . 4 Click the Install O ptions tab . 5 Add the a ppropriate opti ons to y our co nfigura tion: 550-Sheet T r a y —Select the option y ou installed f rom the A vailable o ption s li st, an d cli ck Add . • Memory Car d —Inc rease the print er memory to the app ropriate numbe r . 6 C[...]

  • Page 52

    52 7 Using th e oper ator panel Over view of the ope rator panel The oper ator p anel has 5 l ights and 2 bu ttons. Not e: The Co ntinue button also fun ctions as a light. • Pres s and r eleas e Continue to resume printing . • Pres s and r eleas e Continue twice quic kly to dis pla y a secondary error code. • Pres s and r eleas e Cancel to ca[...]

  • Page 53

    53 Understanding the operator panel lights Unde rs tandi ng the operat or pane l lig hts The oper ator p anel lights mean diff erent thin gs, depen ding on t heir seque nce. Lights tha t are off , on, and/or b linking indica te printer cond itions suc h as printer statu s, int ervention, o r service. The f ollowi ng tab les sho w the m ost common l[...]

  • Page 54

    54 Understanding the operator panel lights Common light sequences (c ont inued ) Printer condition photocon ductor ki t lif e w ar ning Replac e photoco nductor Replac e photoco nductor (printer hard stop) Unsupp or ted print ca r tridge Change car tridge in valid refi ll Car tridge reg ion mism atch Progr amming en gine cod e / Progr amming s yste[...]

  • Page 55

    55 Understanding the operator panel lights Secondar y err ors • When the Error and C ontinue li ghts are b oth on, a s econdary error has o ccurred. • When the P aper J am and Continue lig hts are both o n, a paper jam sec ondary error has o ccurred. Pres s and r eleas e Continue twi ce quic kly to d ispla y the seconda r y error c ode light se[...]

  • Page 56

    56 Understanding the operator panel lights Printer condi tion Pa pe r j a m c od e s Compl ex page Insuffi cient printer memory Insuffi cient colla tion area Fo n t e r r o r P aper jam at th e input sens or * P aper jam in th e man ual f eeder P aper jams as it e xits the tra y into the p rinter P aper jams as a printed job exits t he pr int er P [...]

  • Page 57

    57 Operator panel codes Operator pan el codes Below are e xplanations o f what th e primary light sequ ences , or code s, and seconda r y error cod es mean a nd what you can do to cl ear them. Secondary Err or codes (co ntinu ed) Printer condi tion Network interf ace errors Error com municating with the hos t computer Host i nte rface dis abled Mem[...]

  • Page 58

    58 Operator panel codes Primary code s Ready / P ower Save r Light s equen ce: • Ready—On What t his light sequence me ans: • The printer is ready to r eceiv e and process d ata. • The printer is in P ower Sa v er mode. What y ou can do: • Send a pr int job. • Press Continue to print the men u settin gs pages f or a list o f current pri[...]

  • Page 59

    59 Operator panel codes Busy He x T race Read y Light s equen ce: • Ready— Blink What t his light sequence me ans: • The p rin ter i s busy r eceivi ng a nd pro ces sing da ta or pri ntin g. • The printer is printing a di rectory , font list, men u setting s pages, or Print Quality T est P ages . What y ou can do: • Busy: – W ait f or t[...]

  • Page 60

    60 Operator panel codes Wa i t i n g Flushing / Resolution reduced Light s equen ce: • Cont inue— On • Ready—On What t his light sequence me ans: The printer is wait ing until a p rint timeout o ccurs , or until it receiv es additiona l data. What y ou can do: • Press Continue to print the cont ents of the print bu ffe r . • Press and r[...]

  • Page 61

    61 Operator panel codes Not ready Close door Light s equen ce: • Cont inue— On What t his light sequence me ans: The printer is not ready to receiv e or process dat a, or the printe r por ts are o ffline . What y ou can do: • Press Continue to return to the Ready or B usy state . • Press and releas e Cancel to cancel t he print job . • Pr[...]

  • Page 62

    62 Operator panel codes Load media Load ma nual feeder Light s equen ce: • Cont inue— On • Load P aper—On What t his light sequence me ans: The printer is out of me dia, or the media did not f eed properly . What y ou can do: • Load med ia into tr a y 1 or the optional 550-sheet tra y , and pre ss Continue to resume printing . • Chec k [...]

  • Page 63

    63 Operator panel codes Print side tw o of a duplex job T oner lo w Light s equen ce: • Cont inue— Blin k • Load P aper—On What t his light sequence me ans: Print the ot her side of your du ple x print job . What y ou can do: • Reinse r t your p rint job in tr a y 1 using the instructi ons in th e drive r pop-up menu to or ient the p ages[...]

  • Page 64

    64 Operator panel codes Photoconduct or kit life warning Replace photoconductor Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—B li nk What t his light sequence me ans: The photo conducto r is almo st full an d will nee d replaci ng soon. Note: The T oner Alar m (see page 87 ) mu st be turned on f or this messag e to appea[...]

  • Page 65

    65 Operator panel codes Replace photoconductor (printer har d stop) Unsuppor ted toner cartridge / T oner car tridge is not installed Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—B li nk • Error—Blink What t his light sequence me ans: The photoc onductor k it is full and needs replacin g. The printer will n ot print [...]

  • Page 66

    66 Operator panel codes Change in valid toner cartridge Cartridge region mismatch Light s equen ce: • T oner Low/R eplac e PC K it—O n • Error—Blink What t his light sequence me ans: The toner c ar tridge y ou are us ing w as not des igned f or your printer . What y ou can do: Install a toner cartridge made f or y our printer (se e What sup[...]

  • Page 67

    67 Operator panel codes Pr ogramming engine code / Pr ogramming system code Cancel job / Reset printer Light s equen ce: • Ready—On • T oner Low/R eplac e PC K it—O n • Load P aper—On What t his light sequence me ans: Ne w code is being prog rammed into th e engine or firmware code flas h. What y ou can do: W ait f or the mes sage to cl[...]

  • Page 68

    68 Operator panel codes Ser vic e error Printe r error Light s equen ce: • Cont inue— Blin k • Ready— Blink • T oner Low/R eplac e PC K it—B li nk • Load P aper—Blink • Pa p e r J a m — B l i n k • Error—Blink What t his light sequence me ans: The printer ha s a service error and printing h as stopp ed. What y ou can do: T u[...]

  • Page 69

    69 Operator panel codes P aper jam printer err or Light s equen ce: • Cont inue— On • Pa p e r J a m — O n What t his light sequence me ans: The printer ha s a paper j am. What y ou can do: • Press Continue twice quic kly to see the secondary error code . See Secondary err or codes on page 70 f or more inf or mation. • Press Continue to[...]

  • Page 70

    70 Operator panel codes Secondar y err or codes • When the Error and C ontinue li ghts are b oth on, a s econdary error has o ccurred. • When the P aper J am and Continue lig hts are both o n, a paper jam sec ondary error has o ccurred. Pres s and r eleas e Continue twi ce quic kly to d ispla y the seconda r y error c ode light sequenc e. See S[...]

  • Page 71

    71 Operator panel codes P aper jam at the input sensor P aper jam in the manual feede r Light s equen ce: • Cont inue— On • Ready—On • Pa p e r J a m — O n What t his light sequence me ans: A paper jam has occu rred at the i nput sens or , which can be either after the paper leav es the tr a y and enters the printer or in the man ual f [...]

  • Page 72

    72 Operator panel codes P aper jams as it ex its the tra y into the printer P a per jams as a printed j ob exits the printer Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—O n • Pa p e r J a m — O n What t his light sequence me ans: A paper jam has occu rred as the paper is e xiting the paper tr a y and entering th e p[...]

  • Page 73

    73 Operator panel codes P aper jam in T ra y 1 P aper jam in T ra y 2 Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—O n • Load P aper—On • Pa p e r J a m — O n What t his light sequence me ans: A paper jam has occu rred in T ra y 1. What y ou can do: Clear the p aper jam. See How to clear pa per jams on pa ge 34 f[...]

  • Page 74

    74 Operator panel codes Complex page Insufficient pri nter memory Light s equen ce: • Cont inue— On • Ready—On • Error—On What t his light sequence me ans: The page ma y not prin t correctly b ecause th e print inf or mation on the pa ge is too comple x (that is , too large f or the printers memory). What y ou can do: • Press Continue[...]

  • Page 75

    75 Operator panel codes Insufficient c ollation are a Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—O n • Error—On What t his light sequence me ans: The printer me mory does not h av e the free spa ce necess ary to c ollate the pri nt job . This ma y happen due to on e of these erro rs: • Memo r y is f ull. • A pa[...]

  • Page 76

    76 Operator panel codes Font err or Network interf ace e rror s Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—B li nk • Error—On What t his light sequence me ans: The printer ha s receiv ed a req uest f or a PPDS fo nt which i s not instal led. What y ou can do: • Press and releas e Cancel to cancel t he print job .[...]

  • Page 77

    77 Operator panel codes Err or comm unicating with the host computer Host int erfac e disabl ed Light s equen ce: • Cont inue— On • Pa p e r J a m — B l i n k • Error—On What t his light sequence me ans: The printe r has lost the con nection to an e xternal print server (al so call ed an e xter nal netw ork adap ter or ENA ). This lig h[...]

  • Page 78

    78 Operator panel codes Memory full Short paper Light s equen ce: • Cont inue— On • Ready—On • T oner Low/R eplac e PC K it—O n • Error—On What t his light sequence me ans: The printer is processing data, b ut the m emory us ed to store pa ges is fu ll. What y ou can do: • Press Continue to c lear the mes sage and contin ue printi[...]

  • Page 79

    79 Operator panel codes In valid engine code In valid netw ork code Light s equen ce: • Ready—On • Load P aper—On • Error—On What t his light sequence me ans: The engin e code h as not bee n program med, or the p rogr ammed cod e is not v alid. What y ou can do: Down load v alid engine cod e to the i nternal print server . Light s equen[...]

  • Page 80

    80 8 Understanding th e printer co nfiguratio n menus Printing the Printer Sett ings Config uration sheet T o help res olv e printing pro blems or to chan ge printer co nfigurat ion settin gs, a dva nced users can print the Printer Settings Config uration sheet f or instructions on adv ancing through the confi guration menus to selec t and sa ve ne[...]

  • Page 81

    81 Configuration menus overview Configuratio n menus o ver view Menus are repr esent ed by Ready , T one r Low/ Repl ace PC Kit , Loa d Paper , and Pa p e r J a m light s equences . Menu items a nd their se ttings are in dicated b y Error and Continue ligh t sequenc es. • Pres s and r eleas e Cancel to adv ance th rough men us and me nu item s. ?[...]

  • Page 82

    82 Configuration menus overview Network menu Use the Network menu to change printer se ttings on job s sent through a net work port (eith er Standard Netw ork or Netw ork Opt <x >). P arallel menu Use th e P arall el men u to chang e printer setti ngs on jo bs sent thro ugh a par allel po r t. Setting Use this setting to Va l u e s NP A Mode [...]

  • Page 83

    83 Configuration menus overview Setup menu Use th e Setup men u to conf igure ho w the p rinter fo rmats the end o f a line de pending on t he compu ter system b eing use d. USB menu Use the U SB menu to change p rinter settings on jobs se nt through a Univ ersal Se rial Bus (USB) port. P arallel Mo de 2 Determine whether the par allel port data is[...]

  • Page 84

    84 Configuration menus overview Utilities menu Use the U tilities m enu to t roubl eshoot printe r probl ems. Setting Use this setting to Va l u e s Rese t Facto ry Defaults Return your p rinter setting s to the f actory def ault v alues . Sometime s resetting t he printer t o the original settings solv es f ormatting pr oblem s. Al l menu items ar[...]

  • Page 85

    85 9 Software and network tasks Ho w to print the m enu settings and netw ork setu p pages T o print the men u settings page and netw ork setup page, p ress the Continue butt on from the Ready state. • On the menu s ettings p age: – V erify that the optio ns y ou insta lled are corre ctly list ed under “I nstalled F eatures . ” If an option[...]

  • Page 86

    86 How to configure for TCP/IP Ho w to config ure f or TCP/IP If y ou ha ve TCP/IP a vai labl e on you r netw ork, we recom mend tha t you as sign an IP address to t he printer . Assigning a printer IP address If y our network is usi ng DHCP , an IP add ress is auto maticall y assig ned after y ou con nect the n etwork cab le to the printer . 1 Loo[...]

  • Page 87

    87 Using the printer resident Web page Using the prin ter resident W eb page If yo u hav e a network model , your p r inte r has a resident W eb page, which y ou can acce ss from y our bro wser . T o access the residen t W eb page , type the printer IP address in the URL a ddress field of y our bro wser (f or e xample , http://19 2.168.236. 24). If[...]

  • Page 88

    88 10 Supplies inf o rmation What supplies d o I need and how do I or der th em? There are only tw o suppl y items t hat ha ve to b e replace d on a regul ar basis: the toner c ar tridge and the photoconduc tor kit, which together c omprise the prin t car tridge asse mbly . The ph otocondu ctor kit ty pically la sts up to 30,000 pa ges (at appro xi[...]

  • Page 89

    89 How to conserve supplies The reco mmended supplie s specif ically d esigned f or the printer are: Storing supplies Choos e a cool, c lean sto rage are a f or y our printer supplies . Store su pplies right side up in th eir original pack aging until you are ready to use th em. Do not ex pose su pplies to : • Dire ct sunli ght • T emperatu res[...]

  • Page 90

    90 How to know when you need new supplies Ho w to know when y ou ne ed new supplies The f ollowing sections describe w a ys to det ermine when ne w supplies are neede d. Checking the toner and photoconductor levels Y ou ca n determine appr o ximately how m uch tone r is left i n your c ar tridge and ho w full the photoc onductor i s by printing a m[...]

  • Page 91

    91 How to know when you need new supplies Recognizing the operator panel light seque nces The oper ator p anel displ ay s cer tain li ght seque nces to let y ou kno w when the toner le vel i s low or when it’ s time to replace the phot oconduct or kit. Not e: The oper ator panel ma y also disp la y othe r light se quences in conjunct ion with the[...]

  • Page 92

    92 How to change a toner cartridge Ho w to change a to ner car tridg e 1 Open th e front co ver by pressin g the b utton on the left side of the printer a nd lo wering the co ver .[...]

  • Page 93

    93 How to change a toner cartridge 2 Remo ve the ton er car tridge: a Press the butt on on the b ase of the print c ar tridge assem bly . b Pull the toner cartridge up and ou t using th e handle . 3 Unpac k the ne w toner cartridge. Not e: Y ou can use t he pac king material from the new c ar tridge to s hip the old cartridge bac k to L ex mark f o[...]

  • Page 94

    94 How to change a toner cartridge 5 Install the ne w toner ca r tridge by aligning th e white ro llers on the toner cartr idge with the whi te arrows on the tra cks of the photoc onductor and pushing the toner c ar tridge in as fa r as it will go . The car tridge clic ks into plac e when co rrect ly inst alled . 6 Clos e the f ront cover .[...]

  • Page 95

    95 Recycling Lexmark products Recyc lin g Lexmark products T o return Le xmark produc ts to Le xmark f or recycling: 1 Visit ou r We b site: www.lexmark. com/ recycle 2 F ollo w the ins tructions on the comp uter sc reen.[...]

  • Page 96

    96 How to change a photoconductor kit Ho w t o change a ph otocondu ctor kit Warning: When replacin g a photoc onductor kit, do n ot leav e the toner car tridge or th e ne w photocon ductor ki t e xposed to direct l ight f or an e xtended period o f time . Extended li ght e xposur e can cau se print qual ity problem s. 1 Open th e front co ver by p[...]

  • Page 97

    97 How to change a photoconductor kit 2 Pull the print cartr idge as semb ly out of the printer b y pulling on the toner cartridge hand le. Not e: Do not press the button o n the print car tridge assem bly . Place th e print cartridge assemb ly on a flat, clean surf ace. 3 Remo ve the ton er car tridge: a Press the butt on on the b ase of the print[...]

  • Page 98

    98 How to change a photoconductor kit 5 I nstall the toner cartr idge into the ne w print cartridge assem bly by aligning the white rollers on th e toner c ar tridge with the wh ite arro ws on the tr ac ks of the pho toconduc tor and pushi ng the ton er car tridge in as fa r as it will go . The cartridge clic ks int o place wh en correct ly instal [...]

  • Page 99

    99 11 T roub lesho oting General problems Pro blem / Question Sol utio n / Answer What do th e bli nking li ghts mean? See Under standing the o perator pan el lights on page 53 f or inf or mation ab out what each light pat ter n means . Wh y am I missing char acters whe n I print on env elopes? If yo u see v oids (m issing c haract ers) when printi[...]

  • Page 100

    100 General problems How do I resto re th e f actory def aul ts? Sometime s restorin g the printer to the original f actory def ault set tings sol ves f or matting probl ems. T o reset the f actor y def a ults: 1 T ur n off the printe r . 2 Open the front cov er . 3 Press Continue as y ou turn the printer ba ck on. 4 K eep pressing Con tinue unt il[...]

  • Page 101

    101 Print quality problems Print quality problems Y ou ca n solv e many print qu ality probl ems by replacin g a suppl y or main tenance it em that has reached t he end of i ts intende d lif e . Use the f ollowin g tab le to f ind solut ions to p r int quality p roble ms. Dust is gat her in g on th e paper tr a y when it is ex tended. Attach the du[...]

  • Page 102

    102 Print quality problems Print irregularities • P aper has absorbed moist ure due to high humidi ty . • Y ou are u sing pape r that does no t meet the printer speci fications . • The fuser is worn or def ectiv e. • Load paper fr om a fresh pack age in the paper tra y . • A vo id te xtured p aper with rou gh finishes . • Mak e sure the[...]

  • Page 103

    103 Print quality problems Uneven print dens ity The to ner cartridge is def ectiv e. Replace th e toner ca r tridge. Ghost Ima ges • Th e For m T ype set ting in the pri nt er driv er is set incorrect ly . • T oner le v el is lo w in the toner car tr idge. • Make sure th e Form T y pe se ttin g is correct f or th e paper or spe cialty media [...]

  • Page 104

    104 Print quality problems Solid bl ack pa ges • The toner cartridge is def ectiv e. • Y our printer re quires servicing. • Replac e the toner ca r tridge. • Ca ll for ser vic e. P aper curls b adly once it p rints an d exits to the bin The Paper W eig ht s etti ng is w rong for the type of paper or s pecialty m edia you are u sin g. Change[...]

  • Page 105

    105 Print quality problems How to c lean the printhead lens Y ou ca n solv e some print qua lity prob lems by cleaning the printh ead lens. 1 T ur n the printer off . 2 Open th e front co ver by pressin g the b utton on the left side of the printer a nd lo wering the co ver .[...]

  • Page 106

    106 Print quality problems 3 Remo ve the print cartridge asse mbly ou t of the printer b y pulling on the to ner car tridge hand le. Not e: Do not press the button o n the print car tridge assem bly . Place th e print cartridge assemb ly on a flat, clean surf ace. Warning: Do not lea v e the print ca r tridge assemb ly ex posed to direct light f or[...]

  • Page 107

    107 Print quality problems 4 Locate the glass printhead le ns, whi ch is locat ed withi n the rece ssed area in the top of the printer . 5 Gently wipe the p r inthead lens w ith a clean, dry , lint -free cloth . Warning: Not using a clean, dry , lint-free cloth ma y result in da mage to th e printhead le ns. 6 Install the print cartridge assemb ly [...]

  • Page 108

    108 Inde x Numerics 550-shee t drawer 50 A Auto CR after LF (Setup menu) 83 Auto LF af ter CR (Set up menu) 83 B bookle ts 42 Busy li ght 59 buttons 52 C canceling a pri nt job 46 card sto ck 26 cleaning the printhead lens 105 clearing pap er jams 34 configur ation menus Network MAC Binary PS 82 NPA Mode 82 Set Ca rd Spee d 82 Para llel MAC Binary [...]

  • Page 109

    109 Index Load Paper l ight manual feeder 62 Tray 1 or 550-sheet tray 62 loading 250-sheet t ray (Tray 1) 28 550-sheet t ray 28 letterhead 44 manual feeder 32 Local Print er Setup Utili ty 87 M MAC Binary PS Network menu 82 Parallel menu 83 USB menu 83 Macintosh 14 to print to a network print er 19 USB printing 14 maintaining the pr inter cleaning [...]

  • Page 110

    110 Index R rear exit 32 recycli ng supplies 95 Replace photoconduc tor kit light 64, 65 Reset Factory Defa ults (Utili ties menu) 84 Reset Pho toconductor Cou nter (Utili ties menu) 84 S safe ty in forma tion 3 secondary e rror codes 70 Complex page 74 Error communicati ng with the host computer 77 Font error 76 Host interf ace disabled 77 Insuffi[...]