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Lexmark 1100 manual

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Table of contents for the manual

  • Page 1

    4096-00X 1000 Color Jetprinter™ 1100 Color Jetprinter Le xmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. • T able of Contents • Inde x • Safety and Notices • T rademarks • Star t Diagnostics • Manuals Men u[...]

  • Page 2

    First Edition (Ma y , 1998 ) The follo wing paragraph does not apply to an y country where such pro visions are inconsistent with local law : LEXMARK INTERNA TIONAL, INC. PR O VIDES THIS PUBLICA TION “AS IS” WITHOUT W ARRANTY OF ANY KIND , EITHER EXPRESS OR IMPLIED , INCLUDING, BUT NO T LIMITED T O , THE IMPLIED W ARRANTIES OF MERCHANT ABILITY [...]

  • Page 3

    iii 4096-00X Table of Contents N o t i c e sa n dS a f e t yI n f o r m a t i o n ............................. v G e n e r a lI n f o r m a t i o n .................................... 1 - 1 Power Consumption ..................................... 1 - 1 Maintenance Approach .................................. 1 - 1 Abbreviations ....................[...]

  • Page 4

    iv Ser vice Man ual 4096-00X Small Feed Roll Assembly Removal ....................... 4 - 6 System Board Removal ................................. 4 - 7 C o n n e c t o rL o c a t i o n s .................................... 5 - 1 System Board Connectors .............................. 5 - 1 Preventive Maintenance ................................. 6[...]

  • Page 5

    Notices and Saf ety Inf ormation v 4096-00X Notices and Safety Inf ormation Safety Inf ormation • This product is designed, tested and approv ed to meet strict global saf ety standards with the use of specific Le xmark components. The saf ety features of some par ts ma y not alwa ys be obvious . Le xmark is not responsible f or the use of other r[...]

  • Page 6

    vi Ser vice Man ual 4096-00X Norme di sicurezza • Il prodotto è stato progettato , testato e approvato in conf or mità a se v eri standard di sicurezza e per l’utilizzo con componenti Le xmark specifici. Le caratteristiche di sicurezza di alcune par ti non sempre sono di immediata comprensione. Le xmar k non è responsabile per l’utilizzo d[...]

  • Page 7

    Notices and Saf ety Inf ormation vii 4096-00X P autas de Seguridad • Este producto se ha diseñado , v erificado y aprobado para cumplir los más estrictos estándares de segur idad global usando los componentes específicos de Le xmark. Puede que las características de seguridad de algunas piezas no sean siempre e videntes. Le xmar k no se hace[...]

  • Page 8

    viii Ser vice Manual 4096-00X Inf ormació de Seguretat • Aquest producte està disseny at, comprov at i aprovat per tal d'acomplir les estrictes nor mes de seguretat globals amb la utililització de components específics de Le xmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies . Le xmark no [...]

  • Page 9

    Notices and Saf ety Inf ormation ix 4096-00X[...]

  • Page 10

    x Ser vice Man ual 4096-00X[...]

  • Page 11

    General Inf ormation 1-1 4096-00X 1. General Inf ormation The Le xmark 1000 Color Jetpr inter TM and 1100 Color Jetprinter are personal, near laser-quality inkjet printers. The print car tr idge is a single-unit customer replaceable supply item. A single printhead provides three colors and composite b lack printing. The printer also suppor ts a bla[...]

  • Page 12

    1-2 Ser vice Man ual 4096-00X Abbreviations EOF End-of-F orm ESD Electrostatic Discharge FR U Field Replaceable Unit HVPS High V oltage P ower Supply L VPS Low V oltage P o wer Supply NVRAM Nonv olatile Random Access Memor y OEM Original Equipment Manufacturer POST P ower-On Self T est V ac V olts alter nating current V dc V olts direct current ZIF[...]

  • Page 13

    Diagnostic Inf ormation 2-1 4096-00X 2. Diagnostic Inf ormation Star t P ower-On Self T est (POST) Sequence When you turn the printer on i t perf or ms a POST . T ur n your machine on and check f or a correct POST operation by observing the f ollowing: 1. The carr ier mov es. 2. The paper f eed gears tur n. 3. After 30 seconds the carr ier mov es o[...]

  • Page 14

    2-2 Ser vice Man ual 4096-00X Symptom T ables Carrier T ranspor t Prob lems Maintenance Station Prob lems P a p e rF e e dB u t t o nP r o b l e m s Symptom Action • No carrier movement • Slow carrier mov ement • Carrier stops • Carrier slams side frame Go to the “Carrier T ransport Ser- vice Check” on pa ge 2-5 . Symptom Action Mainten[...]

  • Page 15

    Diagnostic Inf ormation 2-3 4096-00X P aper Feed Prob lems Pow e r P ro b l e m s Print Quality Prob lems Symptom Action • F ails to pick paper • Picks more than one sheet of paper • Picks paper b ut f ails to f eed • P aper jams • P aper f ails to e xit • Noisy paper f eed Go to the “Paper Feed Service Check” on page 2-8 . Env elop[...]

  • Page 16

    2-4 Ser vice Man ual 4096-00X POST Symptom T able Symptom Action No power and the motors do not run Go to the “P ower Service Check” on page 2-11 . P aper f eed gears do not turn Go to the “P aper Feed Service Check” on page 2-8 . Carrier doesn’t mov e Go to the “Carrier T ranspor t Service Check” on page 2-5 . Carrier slams side fram[...]

  • Page 17

    Diagnostic Inf ormation 2-5 4096-00X Service Checks Carrier T ranspor t Service Check FRU Action 1 System Board Check the motor f or binds, or loose motor pulley . T ur n the printer off and disconnect N6 from the system board. Check f or motor pins shor ted to the motor housing. If you find a pin shorted to the housing, replace the motor . If the [...]

  • Page 18

    2-6 Ser vice Man ual 4096-00X En velope Feed Ser vice Chec k 5 Home P osition Sensor Be sure the carrier retur ns to the home position after tur ning the printer on. If the carrier move s half wa y , or if there is an abnormal sound, tur n the printer off and disconnect N3 from the system board. T ur n the printer on and check f or 5 V dc between N[...]

  • Page 19

    Diagnostic Inf ormation 2-7 4096-00X Maintenance Station Service Check The maintenance station has two functions: • Cleans the printhead nozzles dur ing the print operation. • Seals the printhead when it is not being used to prev ent the nozzles from dr ying. FRU Action 1 Maintenance Station Assembly As the carrier mov es to the right over the [...]

  • Page 20

    2-8 Ser vice Man ual 4096-00X P aper Feed Service Check If your machine does not ha ve paper jam problems , continue with the ser vice chec k. If y our machine does hav e a paper jam problem, e xamine it f or the f ollo wing bef ore you begin the service check: • Check the entire paper path f or obstr uctions . • Be sure there is not too much p[...]

  • Page 21

    Diagnostic Inf ormation 2-9 4096-00X 3D r i v e T r a i n Assembly Chec k f or binds in the gear train and paper f eed mechanism by remo ving the paper f eed motor and rotating the large gear by hand. If y ou notice a bind, replace the drive train assemb ly . Check the f eed clutch gear on the left side of the auto sheet f eeder . T ur n the clutch[...]

  • Page 22

    2-10 Ser vice Manual 4096-00X P aper P ath Ser vice Chec k Examine the machine f or the f ollowing bef ore you begin this ser vice check: • Check the entire paper path f or obstr uctions . • Be sure the correct type of paper is being used. • Be sure the printer is installed on a flat surface. FRU Action 1 Large and Small Feed Rollers Check f [...]

  • Page 23

    Diagnostic Inf ormation 2-11 4096-00X P ower Service Check FRU Action 1 P ower Supply Disconnect N1 from the system board and chec k the f ollowing v oltages on the po wer supply cab le: • N 1 - 1t oG N D=+ 5Vd c •N 1 - 3 t o G N D = + 2 4 V d c If you do not ha v e correct voltage , replace the power supply . Be sure to unplug the machine bef [...]

  • Page 24

    2-12 Ser vice Manual 4096-00X Print Quality Service Check FRU / Function Action 1 Print Car tridge Be sure the machine contains a good pr int car tridge. 2C o l o r P r i n t Car tridge Cross Contamination Cross contamination of color inks results in incorrect colors printed, as when green prints for yello w , (when yellow and b lue are mix ed in t[...]

  • Page 25

    Diagnostic Inf ormation 2-13 4096-00X 4 System Board Printhead Cable Rubber Bac ker Ex ecute the “Clean Print Nozzle” in “Car tridges” of the Printer Control Program. Look f or a break in the diagonal line of the test patter n. A broken line indicates one or more print nozzles are not working. Run the test again to ve rify the failure . If [...]

  • Page 26

    2-14 Ser vice Manual 4096-00X 7 Carrier T ranspor t Blurred print and voids can be caused b y problems in the carrier transpor t area. Check the f ollowing: • Carrier transpor t belt f or wear . • Carrier guide rod for wear or dirt. • Carrier to carrier frame engagement should be lubricated with grease P/N 1329301, as well as the carrier guid[...]

  • Page 27

    Diagnostic Aids 3-1 4096-00X 3. Diagnostic Aids There are no residence diagnostic aids associated with the 4096 printers.[...]

  • Page 28

    3-2 Ser vice Man ual 4096-00X[...]

  • Page 29

    Repair Inf ormation 4-1 4096-00X 4. Repair Inf ormation This chapter e xplains how to mak e adjustments to the printer and how to remo v e def ectiv e par ts . Note: Read the f ollowing bef ore handling electronic par ts. Handling ESD-Sensitive P arts Many electronic products use parts that are known to be sensitiv e to electrostatic discharge (ESD[...]

  • Page 30

    4-2 Ser vice Man ual 4096-00X Adjustments The user is directed, in the Printer Control program, to perf orm the bidirectional alignment adjustments after replacing a print car tr idge . Remo v al Pr ocedures The f ollowing procedures are arranged according to the name of the printer par t discussed. Unplug the power cord bef ore removing any par ts[...]

  • Page 31

    Repair Inf ormation 4-3 4096-00X Carrier Belt Remov al 1. Remove the front co v er . 2. Remove the retainer spring from the right side of the carr ier rod. 3. Slide the carr ier rod to the right, out of the machine. 4. Remove the carrier belt from the rear of the carrier . 5. Remove the carrier belt from the carrier transpor t motor pulley . 6. Rem[...]

  • Page 32

    4-4 Ser vice Man ual 4096-00X Drive T rain Assembly Remo val 1. Remove the front co v er . 2. Remove the carrier frame . 3. Remove the base assemb ly . 4. Remove the maintenance station assemb ly . 5. Remove the printhead carrier assembly . 6. Remove the large f eed roll and mid-frame assembly . 7. Disconnect the paper f eed motor connector from th[...]

  • Page 33

    Repair Inf ormation 4-5 4096-00X Front Co ver Remov al 1. Release the two hooks [ A ] in the illustration by using a screwdriv er . 2. While pushing the left side edge of the front cover upw ard, release the hook [ B ]. Repeat this on the right side. 3. Slide the front cover f orward and remov e it from the rear cov er . Large Feed Roll Remov al 1.[...]

  • Page 34

    4-6 Ser vice Man ual 4096-00X Mid-Frame Assembl y Remo val 1. Remove the front co v er . 2. Remove the carrier frame from the base assembly . 3. Move the printhead carrier assembly to the left. 4. Remove the maintenance station assemb ly . 5. T ur n and remo v e the retainers at both ends of the large f eed roller . 6. Remove the mid-fr ame assembl[...]

  • Page 35

    Repair Inf ormation 4-7 4096-00X System Board Remo val 1. Remove the front co v er . 2. Remove the carrier frame from the base assemb ly . 3. Disconnect all cables from the system board. Remov e the f our screws securing the system board to the carr ier frame and remov e the system board, taking care not to damage the end-of-f orm flag. Note the ro[...]

  • Page 36

    4-8 Ser vice Man ual 4096-00X[...]

  • Page 37

    Connector Locations 5-1 4096-00X 5. Connector Locations System Board Connector s N1 P ower Supply N2 P arallel P or t N3 Printhead Cable 1 N4 Printhead Cable 2 N6 Carrier T ranspor t Motor N7 P aper F eed Motor S1 Paper F eed Switch[...]

  • Page 38

    5-2 Ser vice Man ual 4096-00X[...]

  • Page 39

    Pre v entiv e Maintenance 6-1 4096-00X 6. Preventive Maintenance This chapter contains the lubrication specifications. F ollow these recommendations to pre v ent problems and maintain optimum perf orm ance . Lubrication Specifications Lubricate only when par ts are replaced or as needed, not on a scheduled basis. Use g rease P/N 99A0394 to lubricat[...]

  • Page 40

    6-2 Ser vice Man ual 4096-00X[...]

  • Page 41

    P ar ts Catalog 7-1 4096-00X 7. P ar ts Catalog How T o Use This P ar ts Catalog • SIMILAR ASSEMBLIES: If two assemb lies contain a majority of identical par ts, the y are brok en down on the same list. Common par ts are shown b y one inde x number . P ar ts peculiar to one or the other of the assemb lies are listed separately and identified by d[...]

  • Page 42

    7-2 Ser vice Man ual 4096-00X Assembl y 1: Co ver s[...]

  • Page 43

    P ar ts Catalog 7-3 4096-00X Asm- Index Par t Number Units Description 1 -1 11B5128 1 Cover , Access Asm, Star Wheels (002) -1 11B5129 1 Cove r , Access Asm, Star Wheels (001) -1 17Z0177 1 Cover , Access Asm, Star Wheels (003) -1 17Z0176 1 Cover , Access Asm, Star Wheels (004) -2 11B5127 1 Cove r , Front Asm & Button (001, 002) -2 17Z0174 1 Cov[...]

  • Page 44

    7-4 Ser vice Man ual 4096-00X Assembl y 2: P aper Feed / Carrier T ranspor t / Maintenance[...]

  • Page 45

    P ar ts Catalog 7-5 4096-00X Asm- Index Par t Number Units Description 2 -1 11B5130 1 F rame , Carrier -2 11B5142 1 Motor , Carr ier T ranspor t Assembly -3 11B5144 1 Screw , (PP) -4 11B5136 1 End-of-Form Flag and Spring -5 11B5144 1 Spring, Small Feed Roll Asm, (PP) -6 11B5135 1 Feed Roll Assemb ly , Small -7 11B5137 1 Drive T rain Assembly with P[...]

  • Page 46

    7-6 Ser vice Man ual 4096-00X Assembl y 3: Electr onics[...]

  • Page 47

    P ar ts Catalog 7-7 4096-00X Asm- Index Par t Number Units Description 3 -1 11B5130 1 F rame, Carrier -2 11B5138 1 System Board with ROM (L V) (001, 002) -2 11B6044 1 System Board with ROM (HV) (001, 002) -2 17Z0180 1 System Board with R OM (L V & HV) (003, 004) -3 11B5139 1 P o wer Supply: 110V -3 11B5140 1 P o wer Supply: 220V -4 11B5125 1 Ba[...]

  • Page 48

    7-8 Ser vice Man ual 4096-00X Assembl y 4: Carrier[...]

  • Page 49

    P ar ts Catalog 7-9 4096-00X Asm- Index Par t Number Units Description 4 -1 11B5131 1 Carrier Assembly , with Carr ier Home Sensor -2 11B5132 1 Rod, Carr ier Guide -3 11B5130 1 Fr ame, Carrier -4 11B5144 1 Spr ing, Carrier Guide Rod (PP)[...]

  • Page 50

    7-10 Ser vice Manual 4096-00X Assembl y 5: Sheet Feeder[...]

  • Page 51

    P ar ts Catalog 7-11 4096-00X Asm- Index Par t Number Units Description 5 -1 11B5130 1 F rame, Carrier -2 11B5125 1 Base, Sheet F eeder Asm and Garage Assemb ly (001, 002) -2 17Z0170 1 Base, Sheet Feeder Asm and Garage Assemb ly (003) -2 17Z0171 1 Base, Sheet Feeder Asm and Garage Assemb ly (004) -3 11B5126 1 Suppor t, Upper P aper (001, 002) -3 17[...]

  • Page 52

    7-12 Ser vice Manual 4096-00X[...]

  • Page 53

    Inde x I-1 4096-00X Inde x A Abbreviations 1-2 Adjustments 4-2 Assemblies 2 Carrier Transport 7-4 2 Maintenance Station 7-4 2 Paper Feed 7-4 3 Electronics 7-6 4 Carrier 7-8 5 Sheet Feeder 7-10 C Connectors System Board 5-1 E ESD-Sensitive Parts 4-1 L Lubrication Specifications 6-1 M Maintenance Approach 1-1 P Parts Catalog 7-1 Plastic Latches 4-2 P[...]

  • Page 54

    I-2 Ser vice Man ual 4096-00X[...]

  • Page 55

    Reader Comment Form Le xmark 1000 / 1100 Color Jetpr inter (4096-00X) Ser vice Manual U .S. - P/N 17Z0168, Japan - 17Z0169 Ma y , 1998 Y ou may use this f orm to communicate your comments about this publication, with the understanding that Le xmar k ma y use or distribute whate v er inf or mation you supply in an y wa y it belie v es appropriate wi[...]

  • Page 56

    NO POST A GE NECESSAR Y IF MAILED IN THE UNITED ST A TES ————————————————————————————————————————————————————— Cut Along Line POST AGE WILL BE P AID BY ADDRESSEE LEXMARK INTERNA TIONAL INC DEP ARTMENT D22A BUILDING 035 3 740 NEW CIRCLE RO AD NW[...]