Lenovo U350 manual

New W orld. New Thinking. TM www .lenovo.com ©Lenovo China 2009 P/N: 147002394 Printed in China U350 User Guide V1.0 cover_1-4 Lenovo IdeaPad U350 User Guide V1.0[...]

First Edition (May 2009) © Copyright Lenovo 2009. All rights reserved. U350 User Guide V1.0 cover_2-3 If your product is not working correctly, DO NOT RETURN IT TO THE STORE. For technical assistance, contact a Lenovo support specialist 24 hours a day by calling toll free 1-877-4 LENOVO (1-877-453-6686). Additionally, you can find support informat[...]

Respective User s Dear us er , Thanks for p urchasing Le novo notebook! Be fore using this product, please make s ure to read this User Guid e carefully . W e are mo st honor ed to have you as our custom er . In o rder to make sure you master th e usa ge of L enovo notebook soon, we have prepa red t h is User Guide for you. This manual has been mad[...]

Explanation of hard di sk capacity Dear user, While using your computer , you may find that the nominal hard disk capacity in dicated is som ewhat different from the di sk capacity displayed by the operating syste m. For example, a nom inal 40GB h ard disk will ap pear as less tha n 40GB in the op erating system . This discre pancy is not a n error[...]

In addit ion, if a porti on of the har d disk space has been used for some specific purpose, then the c a pacity indicated by the o per ating system will be even l ess than X × 0.931 G . II. A portion of the h ard disk space is used f or specific pu rposes Lenovo computers ma y come with prei nstalled OneKey Rescue System, so the h ard disk has a [...]

[...]

i Important s afety i nformation...... iii Impor tant safety inform ation ....iii Chapter 1. Ge tting to know yo ur computer . ...... ........ ........... ........ ..... 1 Top view .......... ......... ........... .......... 1 Left-si de view . ............ .............. .... 4 Right-s i de vi ew ..... ......... ........... .... 5 Bottom vi ew ...[...]

ii Contents Appendix B. Use and care info rmat ion .... ...... .... ..... .... ...... ..... 6 4 Caring your computer..... .......... 64 Acce ssibil ity a nd co mfor t ... ...... 70 Maintena nce ......... ............ .......... 72 Appendi x C. Len ovo limi ted warrant y ....... ........ ...... ......... ........ 77 Warranty infor mation ........ ..[...]

iii Impor tant safety information Importa nt safety information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - This in forma tion ca n help y ou safely use you r noteb ook p ersona l compu ter . Fo llow an d retain all inform ation i nclud ed wit h your c omput er . The infor mation in this docum ent does not alte[...]

iv Important safety information Unpack Inspect the c overs of the c omputer and the AC ada pter , especially parts with the following labels attached for any crack or damage. Danger: • Hazardous voltage, current, a nd ene rgy levels a re pr esent insid e any compon ent that has this label at tached . [...]

Important safety information v W orking pl ace Do NOT use the c o mputer in humid pl aces such as a bathr oom. Keep the computer an d other parts a way from l i quids. Danger: • An elect ric shock may be caused by spilled liq uid. Do NOT use the computer during a lightning storm. Att entio n: • Ligh tning storm ma y damage the comput er and r e[...]

vi Important safety information On us ing Use ONL Y the power co rd , power ad apter an d batte r y pac k shi pped with the computer and never use them with another pr oduct. Be sur e the power o utlet is s uitable for the plug a nd provides the correc t voltage and cur rent for the pr oduct you are ins talling. Danger: • A n unsuitable po wer su[...]

Important safety information vii Do NOT wra p the pow er cord around th e power adapt er or other objects. Do NOT squeeze o r pinch the c o rd, or place hea vy objects o n it. Att entio n: • Str es sing t he cord may cause the co rd to fray , crack or c r imp which may present a safety hazard. A void keeping your hand s, your lap, or any ot her p[...]

viii Important safety information Service and upgrades Do NOT attempt to service a product yo urself unless i n struc t ed to do so by the cust omer supp ort center or your documen tation. Attent ion: • DO NOT take risks or atte mpt to diagnose the s i tuatio n yourself. Conta ct the custom er support center for further guidance. For a l ist of s[...]

1 Chapter 1. Getting to kno w your computer To p v i e w - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Note: The illustrations in this manual may differ fr om the actual product. Please r efer to the actual product[...]

2 Chapter 1. Getting to know y ou r computer Attent ion: • Do NOT open the d isplay panel beyond 135 degree. When closing the display panel, be car ef ul NOT to leave pens or any other objects in betw een the display panel and the keyboard. Otherwise, the display panel may be damaged. P ower b utton Press this button to turn on the computer . One[...]

Cha pter 1. Get ting to know your c omp uter 3 Wireless module antennas The built-in antennas ensur e optimal reception o f wireles s communication radio. Computer displa y The LCD display pr ovides brilliant vi sual output. T ouchpad The touchpad functions as a conve ntional mouse. Note: For details, see “Using the touchpad” on page 14.  ?[...]

4 Chapter 1. Getting to know y ou r computer Left-side v iew - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Kensi ngton slot Attach a security lock (not supplied) here. Note: For details, see “Attaching a security lock (not supplied)” on[...]

Cha pter 1. Get ting to know your c omp uter 5 Right-side v iew - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Memory card slot Insert memory car ds (not supplied) he re. Note: For details, see “Using me mory cards (no t supplied)” on page 23. M[...]

6 Chapter 1. Getting to know y ou r computer Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - a b c a d[...]

Cha pter 1. Get ting to know your c omp uter 7 Speakers The stere o speakers provide ric h and powerful sound . Battery latch - spring loaded The spring-loaded battery latch k eeps the battery pack secur ed in place. Battery pack For details, see “Using AC adapter and battery” on pag e 1 1. Har d disk dr ive/ Memory/PCI Mini ExpressC ard slo t [...]

8 Chapter 2. Learning the basics First u se - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  Read the manuals Read the supplie d manuals b efore using your co mputer .  Connect to the power The sup plie[...]

Chapter 2. Learning the basics 9  T urn on the computer Pres s the power butto n to turn o n the computer .  Configure the operating system Y ou may need to c o nfigur e the operating system when i t is first used. The configuration pr ocess may include the pr ocedures below . • Acceptin g the end user license agreement • Configuri ng the[...]

10 Chapter 2. Learning the basics T o put the computer into sleep state, do one of the following. • Click and sel ect Sleep from the Start menu. •P r e s s Fn + F1 . T o wake the co mputer , do one of the f ollowing. • Press the power button. • Press any key on the keyboard .  Shutting do wn your com puter If you are not go ing to use yo[...]

Chapter 2. Learning the basics 11 Using A C adapter and battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  Chec king battery status Y ou can dete rmine the percen tage of b attery power remainin g by usin g Wi n d o w s P ower Options .  Char ging the batte ry When you find that the battery [...]

12 Chapter 2. Learning the basics  Removi ng th e ba tte ry p ack If you ar e not going to use the computer fo r an ext ended period of t i me, or if you need t o send your co mputer to Lenovo for service, etc. r emove the battery pack f ro m the computer . Befor e removing t he battery pack, make sure the computer ha s been shut d o wn. Notes: [...]

Chapter 2. Learning the basics 13  Handling the battery If t he r echar geable b attery pack is r eplaced wi th an i ncorr ect type, there may be danger of an explosion. The battery pack con tains a smal l amount of harmful subst ances. T o avoid possib le injury and d etriment to th e envir onment, pa y attent ion to the foll owing points. Note[...]

14 Chapter 2. Learning the basics Using the t ouchpad - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - T ouchpad T o move the curs or on the scr een, slide your fingertip over the pad in the direction to which you want the cursor to move. Left click b utto n Th[...]

Chapter 2. Learning the basics 15 Using the keybo ard - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Y our computer has a numeric keypad and function keys incorpo rated in its standard keyboard.  Numeri c ke ypad The keyboard has keys that, when enabled,[...]

16 Chapter 2. Learning the basics  Function ke y combinatio ns Through th e use of the function keys, yo u can change operational featur es instantly . T o use this functio n, press and hold Fn ; then press one of the function keys .   b a[...]

Chapter 2. Learning the basics 17 The followin g describes th e featur es of each func tion key . Fn + Esc : T urn on/off the integrated camera. Fn + F1 : Enter s leep mode. Fn + F2 : Tu r n o n / o f f t h e L C D s c r e e n . Fn + F3 : Shift t o other co nnected di splay devic es. Fn + F4 : Open the inter face for display r esolution settings. F[...]

18 Chapter 2. Learning the basics Special keys and bu ttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Y our c omputer has se veral specia l keys and but tons. ab[...]

Chapter 2. Learning the basics 19 OneKey Rescue Sys tem button ( ) • When the computer is power ed-off, pres s this button to enter the OneKey Rescue System i f Lenovo OneKey Res cue System has been prei nstalled. • Under Windows operating sys tems, press this button to st art Lenovo OneKey Recovery . Mute b utton ( ) Mute/Unmute the c omputer [...]

20 Chapter 2. Learning the basics System status indicat ors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - These indicat ors inform you of the computer sta tus. ab ef g h c d Hard disk drive indicator Scr oll lock indic ator Num lock indi cato r Ca ps lock in dica tor P ower statu[...]

Chapter 2. Learning the basics 21 Securin g y our computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - This s ection pr ovides inf ormat ion about how to help pr otect y our computer from thef t and unauthorized use.  Attachin g a security loc k (not supplie d) Y ou can a [...]

22 Chapter 2. Learning the basics  Using V e riF ace™ V eriF ace is a face rec ognitio n softwa re which t akes a digit al snap shot, extracts key features o f your face, and creates a digital map t hat becomes the sy stem’s “pas sword”. For more instructions on V eriFace, see the help file on your s oftware.  Using pass wor ds Using [...]

Chapter 2. Learning the basics 23 Connectin g external devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Y our computer has a wide range of built- in features and connection capa bilit ies.  Using mem ory car ds (not supplied) Y our comp uter supports t he followi ng types of mem ory cards: • Secur e D[...]

24 Chapter 2. Learning the basics  Inse r ting a memo ry c ard 1 Push the dummy card until you hear a click. Gentl y pull the dummy car d out of the me mory car d slot. 2 Slide the memory car d in unti l it clic ks into place.  Removi ng a m emor y card 1 Push the mem ory card un til you hear a clic k. 2 Gently pull the memor y car d out of t[...]

Chapter 2. Learning the basics 25  Connec ting a univers a l serial b us (USB) device Y our co mpu ter comes with 3 USB ports comp atible with U SB devices.  Connecting a Bluetooth device (speci fic models onl y) If your computer has a n integrated Bluetoo t h adapter ca rd, it ca n conn ect to and trans fer data wirelessly to othe r Bluet oo[...]

26 Chapter 2. Learning the basics T o sen d files from the comp uter to th e paired wire less device 1 Open Bluetooth File T ransfer Wizard fro m Accessori es of the Start menu. 2 Click Send a fil e , select the w ir eless device wh ere you w a nt t o save th e file an d click Ne xt . 3 Selec t th e file and send it. T o re ceive fil es from the pa[...]

27 Chapter 3. U sing the Inte rnet As a global network, the Int ernet connects co mputers worldwide, providing servic es such as e-maili ng, info rmatio n searchi ng, elect ronic commer ce, W eb br owsing and entertain ment. Y ou can co nnect the computer to the Intern et in the fo llowing ways: W ired connect ion: uses physical w iring to con nect[...]

28 Chapter 3. Using the Internet  Hard ware connection: Cable DSL  Software con figuration Consult your Internet Se rvice Provider (ISP) for details on how to co nfigure your computer . Note: The above diagrams are for reference only . Actual connection method may var y . * * * * TV cab le Splitter * Cable m odem * * Not supplied. T elephone [...]

Chapter 3. Using the Internet 29 Wireless con nection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - W irele ss connectio n provide s mobile access to the I nternet, allowing you to stay online an ywhere the wireless signal covers. Divided by the si g nal scale[...]

30 Chapter 3. Using the Internet  Using Wi-Fi/Wi Max (specific mode ls only) Enabling w ireless c onnecti on T o en able wi reless comm unicat ions, d o the follow ing: 1 Slide the integrated wir eless dev ice switch to . 2 Press Fn + F5 to ma ke configur ation. Hardware connection Software configuration Consult your Internet Service Provider (I[...]

Chapter 3. Using the Internet 31  Using Mob ile Br oadband (specific m odels only) Befor e getting started with Mobile Broadband, you fi r st need to choose a mobile network operator and make sure you are in the coverage area of the network. After that, you also need: • T o activat e the M obile Broadband servic e throug h your lo cal mo bile [...]

32 Chapter 3. Using the Internet • A connect ion management util ity to connect/di sconnect to your Mobile Bro a dba nd netwo rk. Inserting the S IM card To i n s e r t t h e S I M c a r d : 1 T urn of f the computer ; then disconnect the AC adapter and all cabl es from the computer . 2 Close the computer d i splay and tur n it over . 3 Remove th[...]

Chapter 3. Using the Internet 33 5 Put the battery back in place, turn the computer over again, and rec o nnect the cabl es. Remov ing the SIM car d To r e m o v e t h e S I M c a r d : 1 T urn off the computer , then di sconnect t he AC adapter and all cables fro m the computer . 2 Close the compu ter di sp lay and tur n it o ver . 3 Remove the ba[...]

34 Chapter 3. Using the Internet 5 Put the batte ry back in place, turn the computer over again, and recon nect the ca ble s. Note: Never insert or remove the SIM card while the computer is on. Doing so may cause permanent damage to the SIM card as well as the SIM card reader .[...]

35 Chapter 4. OneK ey Rescue System OneKey Rescue System - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  Intr oduction The Lenovo OneKey Rescue System is an easy-to-use a pplication t hat can be used to b ack up the data on your system partit ion (C drive) for easy res tore when re q u[...]

36 Chapter 4. OneKey Resc ue System  Using Leno vo OneKe y Recovery in W indows In W indows, you can crea te a backup of an ent i re system partition, s aving it on your local ha rd d isk. Y ou can ba ck up your data to a CD, DVD, or other r emovable disk. I n additio n, you can a lso cr eate W indows rec overy disc(s) to boot a nd rec over your[...]

Chapter 4. OneKey Rescue S ystem 37  Using L enov o OneKey Re covery System without the main Windo ws operating system In the event that the operating s ystem cannot be l oaded, you need to rec over your system with t h e OneKey Rescue System, w hich includes sever al applic ations to help you de tect and remove viru ses, an d recover W indows s[...]

38 Chapter 5. T roub leshoot ing Frequentl y Asked Q uestions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - This section lists frequentl y asked questions and tell wher e you can find detailed ans wer s. F or details about each pu blication includ ed in the package w ith your computer , see Lenovo[...]

Chapter 5. T roubleshooting 39 Where are th e recovery discs? Y our co mputer did not come with a r ecover y disc. For an expl anat ion of the altern ative reco very met hods offered by Leno vo, see “Ch apter 4. OneKey Rescue System” on page 3 5. How ca n I conta ct the cus tomer s uppor t center ? See “App endix A . Gettin g help and service[...]

40 Chapter 5. T roubleshooting What ca n I do if t h e back up process fa ils? If you can s tart the ba ckup featur e without a problem, but it fails during the backup pr ocess, please try th e following steps : 1 Close other appl i cations, t hen restart the ba ckup pr o cess. 2 Check if the destination media i s damaged, try to s elect another pa[...]

Chapter 5. T roubleshooting 41 T roubl eshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If yo u do no t find you r prob lem h ere, see C hapter 2. The followi ng s ectio n on ly describes pr oblems that might negate the need to refer t[...]

42 Chapter 5. T roubleshooting My screen go es blank while the c omputer i s on. • Y our screen saver o r power management may be enabled. Do one of the following to exit fr om the scr een saver o r to r esume from sle ep or hibernation mode: - T ouch the touchpad. - Press any key on the keyboard. - Press the pow er button. A P asswo rd pr oblem [...]

Chapter 5. T roubleshooting 43 Keyb oard pr oblems A numbe r appear s when you enter a letter. • The numeri c lock fu nction is on. T o disabl e it, pr ess Fn + F8 . Sleep o r hibernati on prob lems The comput er enters sleep mode un expectedly . • If the processor overheats, the computer automatically enters sleep mode t o allow the computer t[...]

44 Chapter 5. T roubleshooting The comp uter d oes not re turn fr om sl eep mode a nd does not wor k. • If the c omputer does not r eturn from sleep mod e, it may have entered hibernation mode automatically because the battery is depleted . Check the pow er indicator . • If your com puter is in sleep m ode connect the AC adapter to the c o mput[...]

Chapter 5. T roubleshooting 45 Computer screen problems The screen is blank. • Do the f ollowing: - If you are using the AC adapter , or using th e battery , and the battery status indicator is on, press Fn + to m ake the scr een brighter . - If the power indi cator is blinking, pr ess the power button to r es ume fr om the sleep mode. - If the p[...]

46 Chapter 5. T roubleshooting Battery problems Y our computer shuts down before the batt ery st atus indicator shows empty . -or- Y our computer operates after the bat tery statu s indicator shows empty . • Discharge and recharg e the battery . The opera ting ti me for a fully char ged ba tter y is shor t. • For details, see “Handling th e b[...]

Chapter 5. T roubleshooting 47 OneKey Rescue System pr o blems Full b ackup cannot b e made. • Y ou are not curr ently using a W indows operating system. • There is not enough space to store the backed up data. Y ou will need to fre e mor e har d disk spac e on your system partition (C drive ). • If you are backing up your data to a CD/DVD, m[...]

48 Chapter 5. T roubleshooting Other pr oblems The comp uter d oes not respon d. • T o turn off your computer , press and hold the power button for 4 second s or more. If the comput er still does not respond, remove the AC adapter and t he battery . • Y our computer might lock when it enters sleep mo de during a communication operation. Disable[...]

49 Chapter 6. Upgrading and replacing devices Replacing the batter y - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  T o replace the battery 1 T urn off the computer , or enter h i bernation mode. Disconnec t the AC adapte r and all cab les from the com puter . 2 Close the co[...]

50 Chapter 6. Upgrading and replacing devices 3 Unloc k the sp ring-lo ade d batter y latch in the un locked positi on , remove t he battery pack in t he direc ti on sh own by the arr ow . 4 Install a fully charged battery . 5 T urn t he comput er over again. Connect the AC adapte r and the cab les to the computer again.   a b[...]

Chapter 6. U pgrading and replacing devices 51 Replacing the hard disk drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Y ou can i ncrease the storage ca pacity of yo ur comput er by repl acing the hard disk drive with one of gr eater capacity . Y ou can pur c hase a n ew hard disk drive f ro m your r eseller or L[...]

52 Chapter 6. Upgrading and replacing devices T o replac e the har d disk drive, do t he following: 1 T urn of f the computer ; then disconnect the AC adapter and all cabl es from the computer . 2 Close the computer display , and then tur n the computer over . 3 Remove the batter y pack. 4 Remove the Har d disk drive/Memor y/PCI Mini Expr essCar d [...]

Chapter 6. U pgrading and replacing devices 53 5 Remove the f rame fixing s crew . 6 Pull th e tab in the direc tion sh own by arrow . Note: DO NOT lift the hard dis k drive beyond 5° to avoid damage to the c onnector .  b  c[...]

54 Chapter 6. Upgrading and replacing devices 7 T ake out the hard di s k driv e secure d in a metal frame . 8 Remove the s c re ws and de ta ch the m etal frame fr om the har d disk drive. 9 Attach t he metal fr ame to a n ew har d dis k drive; then tighten the screws. 0 Put the har d disk drive gen tly into t h e har d disk dr ive bay with the ta[...]

Chapter 6. U pgrading and replacing devices 55 Repla cing memory - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Y ou can increa se the am ount of memo ry in your compu ter by installi ng a doub le da ta r ate ( DDR 3) s mall out line du al in line mem ory modu le ([...]

56 Chapter 6. Upgrading and replacing devices 5 Remove the Har d disk drive/Memor y/PCI Mini Expr essCar d slot compart ment cover .  a[...]

Chapter 6. U pgrading and replacing devices 57 6 If two SO-D IMMs are already instal led in the m emory s lot, remove on e of them t o make r o om for the new one by p ress ing out on the latche s on both ed ges of t he socket a t the same ti me. Be sure t o save the old SO-DIMM for f uture use. 7 Insert the notc hed end of the DIMM into the socket[...]

58 Chapter 6. Upgrading and replacing devices T o make sur e that the SO-DI MM is inst a lled corr ectly , do as f ollows: 1 T urn the computer o n. 2 Hold F2 during sta rtup. The BIOS Setup Utility sc reen opens. The T o tal Memory item show s the total am oun t of memory insta lled in your computer . The f ollowin g tabl e provide s a list of CRU[...]

59 Appendix A. Getting help and service If you need help, s ervice, technical assistance, or j us t want more inform ation abou t Lenovo computers , you will find a wide varie ty of sources av ailable from Lenov o to assist you. This s ection contains inform ation abou t where to go for add itional info rmatio n about Le novo computers, what to do [...]

60 Appendix A. Getting help and service Getting help on the W eb - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The Lenovo W eb site o n the W orld W ide W eb has up-to-da te informati on about Lenovo co mputers an d support . The addres s for the Len ovo home page is htt p://co[...]

Appendix A. Getting help and service 61 • Engi n eering change management - Occasionally , there might be changes that are required after a product has been sold . Lenovo or yo ur reseller , if auth oriz ed by Le no vo, wi ll make selected Engineering Changes (ECs) av ailab le t hat app ly to you r har dwar e. The foll owing items a re not covere[...]

62 Appendix A. Getting help and service If possibl e, be near yo ur computer when you make your call in case the technical assi s tance re presenta tive needs to help you resol v e a computer problem. Please ensure that yo u have downloaded the most curr ent driver s and syste m updates, an d recorded informa tion before you ca ll. When callin g fo[...]

Appendix A. Getting help and service 63 Getting help ar ound the world - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you tr avel with your c omputer or rel o cate it t o a countr y where your Lenov o mac hine typ e is sold , your comp uter mi ght be eligibl e for Internati onal W arranty Service, whi[...]

64 Appendix B. Use a nd care information Caring y our computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Though your computer i s designed to function r eliably in normal work enviro nm ents, yo u need to us e common sense in handli n g it. By following these impo[...]

Appendix B. Use and care in formation 65 dischar ge from your bo dy or clo thing to t he computer , it poses the same ris k of a comp uter malf unction. Y our computer is desi gned and manufactur ed to minimize any ef f ects of electr ostatic char ge. An electr ostatic char ge above a certain limit, however , can i ncreas e the ri sk of ESD. Ther e[...]

66 Appendix B. Use and care in formation - When you ins tall a static-se nsitive op tion or CRU, touc h the static- prot ective pack age contai ning the part to a me tal expansion-s lot cover or other unpaint ed metal surface on th e computer for a t least two secon ds. This reduces stat ic elect ricity in the pac kage an d your b ody . - W henever[...]

Appendix B. Use and care in formation 67 • When pic king up your open computer , hold it b y the bottom. Do no t pick up or hold yo ur computer by the display . • Use a quali ty carryin g case that provides ade quate cush ion and prote ctio n. Do not pa ck y our c ompu ter in a tig htl y pack ed su itc ase or bag .  For outdoor us e • Back[...]

68 Appendix B. Use and care in formation  Data saf ety • Do n ot delete unknown file s or c hange the name of files or dir ectori es that were not cr eated by you; otherwise, your computer software might fail to wo rk. • Be aware that accessin g network resources can leave your computer vulnera ble to comp uter viruses, ha ckers, spyware, an[...]

Appendix B. Use and care in formation 69 • Register your Lenovo pr oducts with Lenovo (r efer to the W eb page: http ://cons umersu pport.l enovo.co m ). Th is ca n help a uthorit ies ret u rn your com pute r to you if it is lost or st olen. Re gister ing your c omput er also enabl es Lenovo to n otify you abou t possible tec hnical in formation [...]

70 Appendix B. Use and care in formation Accessibility and comf or t - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  Ergon omic inf ormation W orking in the virt ual of fic e may me an adapt ing to f requen t change s in your environ ment. Foll owing s ome s imple rules will make t[...]

Appendix B. Use and care in formation 71  What if you are traveling? It may not be possible to observe the best ergonomic practices when you are using y our co mpute r while on the m ove or in a casu al settin g. Regard less of th e setting, try to obs erve as many of the ti ps as possi ble. Sitting pro perly and using adequate lighting, for e x[...]

72 Appendix B. Use and care in formation Mainte nance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - An impor tant part of owning your computer i s maintenance. W ith proper car e, you c an avoid commo n problems . The follow ing se ct[...]

Appendix B. Use and care in formation 73 • Update d evice driver s and BI O S when need ed. • Profile you r mach ine at http ://co nsumersu pport .lenov o.com to keep up to dat e wi th cur rent d rivers and revisio ns. • Keep up to date on devic e drivers on other non-Lenovo har dware. Y ou might want to read the d evice driver informat ion r[...]

74 Appendix B. Use and care in formation  Cleaning the co ver of y our com puter Occasi onally clean yo ur comp uter as fol lows: 1 Prepar e a mixture of a gentle kitchen-use detergent ( one that does not contain abras ive powd er or strong ch emicals such as acid o r alkali ne). Use 5 part s water to 1 pa rt detergent. 2 Absorb the diluted dete[...]

Appendix B. Use and care in formation 75  Cleaning y our comput er keybo ard 1 Absorb s ome isopr opyl rubbin g alcohol on a so ft, dust -free cloth. 2 W ipe each keytop sur f ace with the clot h. W ipe the keys one by one; i f you wipe several keys at a time, t he cloth may hook onto an adjacent key and possibly d amage it. Make sure that no li[...]

76 Appendix B. Use and care in formation  Cleaning y our computer displ ay 1 Gently wipe the dis play with a dr y , soft lint-fr ee cloth. I f you see a scra tchlike mark on your di splay , it might b e a stain transfe rred from the keyboard when the cover was pr es sed fr o m the outside. 2 W ipe or dust the s tain gently with a so ft, dry cl o[...]

77 Appendix C. Lenov o limited warranty This L enovo Limited W arranty applies onl y to Lenovo br anded har dwar e products you purchased for your own use and not for resale. This L enovo Limi ted W arra nty is avai lable in othe r language s at www .leno vo.com/war r anty .  What t his warran ty co vers Lenovo w arrants that each hardw are prod[...]

78 Appendi x C. Len ov o limited warranty ON H OW LO NG A N IMPLIE D W ARRA NTY L ASTS, SO THE A BOV E LIMI T A TION ON DURA TION MA Y NOT APPL Y TO YOU.  How to obtain warranty service If the product d oes not fu nction as w arranted du ring the w arranty pe riod, you m ay obtai n warr anty ser vice b y conta cting Len ovo or an approve d servi[...]

Appendix C. Leno vo li m ited war ranty 79 Some problems can be resolved with a replacement part that you can install yourse lf called a “Custom er Rep laceab le Unit” or “CRU .” If so, y our Se rvice Provider will ship the CRU to you to in stall. If your pr oblem cannot be resolved over the telephone or remotely , through your application [...]

80 Appendi x C. Len ov o limited warranty  Replacemen t of a produc t or par t When the warranty service involves the replacement o f a product or part, the replaced product or part becomes Lenovo’s property and the r eplacem ent product or part be comes your pr operty . Only unalter ed Lenovo product s and parts are eligi ble for replacement.[...]

Appendix C. Leno vo li m ited war ranty 81  Y our additional r espo nsibilities Where applicable, before servic e is provided, you agr ee to: 1 follow the service r eques t pr ocedures that your Service Provider specifies; 2 backu p or sec ure all prog rams a nd da ta con tained i n the prod uct; 3 provide your S ervice P rovider w ith all syste[...]

82 Appendi x C. Len ov o limited warranty  What this wa rra nty do es not cover This w arranty does n ot cover th e following: • uninterru pted or error - free oper ation of a product; • loss of, or damage to , your data; • any soft ware p rogra ms, wheth er pr ovide d with th e prod uct or i nsta lled subsequently; • fa ilure or dama ge[...]

Appendix C. Leno vo li m ited war ranty 83  Limitation of liabili ty Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service Pr o vider ’s possession; or 2) in transit in those cases where the Service Provider is respon sible for the trans portation. Neither Lenovo nor your Service Provider is res ponsible[...]

84 Appendi x C. Len ov o limited warranty UNDER NO CIRCUMST ANCES SHALL LENO VO, ITS SUPPLIERS, RESELLERS, OR SER VICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF TH EI R POSSIBILI TY : 1) THIRD P AR T Y CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR DAMAGE TO YOUR DA T A; OR 3) SPECIAL, INCIDENT AL, INDIR ECT OR CONSEQUENTIAL DAMA[...]

Appendix C. Leno vo li m ited war ranty 85 arbitration proceedings, including all documents presented in such proceedings, shall be conducted in the English language, a nd the English language version of this warranty prevails over any other language version in such proc eedings .  Other rights THIS W ARRANTY G IVES YOU SPECIFIC LEG AL RIGHTS AN[...]

86 Appendi x C. Len ov o limited warranty  Lenov o T urkey ad dress LENOVO TE CHNOLOGY B.V . TURKIYE IST ANBUL SUBESI Beybi Gi z Plaza, Dereboyu c ad., Mey dan So k., No:2 8, Kat:10, D aire 35 Mas lak Posta K odu: 3 4398 T el : 36 58900-99 Fax: 29 02750[...]

Appendix C. Leno vo li m ited war ranty 87 W arranty information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Product or mac hi ne type Countr y or reg ion of purchase Wa r r a n t y period Ty p e o f warranty service noteboo k: 20028, 2963 Ta i w a n parts an d lab or - 1 y[...]

88 Appendi x C. Len ov o limited warranty If requir ed, your Service Provider will provide r ep air or exchange service depending on the type of warranty s ervice specified for your product and the available service. Scheduling of service will depen d upon the time of your call, parts availability , and other factors.  T ypes of warranty service[...]

Appendix C. Leno vo li m ited war ranty 89 2 On-si te Ser vice Under On-Site Ser vice, your Service Pr ovider will either r e pair or ex change the product at your locat ion. Y ou must provide a suitable working area to allow disass embly and reassemb ly of the Lenov o product. For some products , cer tain repair s may require y our Se rvice Prov i[...]

90 Appendi x C. Len ov o limited warranty product a s it sees f it. For Mail-in Ser vice, the pr oduct will be returned to you at Lenovo’s expense, unless your Service Provider specifies othe r wise. 5 Product Exchange Service Under Product Exchange Service, Lenovo will ship a replacem ent product to you r locatio n. Y ou are r espon sible for it[...]

Appendix C. Leno vo li m ited war ranty 91 Lenov o warranty service telephone number s - - - - - - - - - - - W arranty Service T elephone Numbers The phone number s provid ed below ar e correct as o f the time o f printing and are subject to change wit hout notice. Fo r the la test warranty service contact tel ephone number in a country please cont[...]

92 Appendi x C. Len ov o limited warranty  South Afr ica 0861-536-6 86  Austral ia 1300 557 073  New Z ealand 0800 446 833  Russia T oll free 8-800-700- 7888 Alter nate No. +7-(495) 662-788 8  Ukraine +38 044 458-38 -70  the Republ ic of Kazakh stan +7 (727) 2971150 +7 (727) 2971160  Poland 080 0-702-062  T urkey 0811-267-77[...]

93 Appendix D . Customer re plac eable units (CRUs) Customer Replaceabl e Units (CRUs) a re c ompu ter parts that can be upgraded or r eplaced by the custo mer . There ar e two types of CRUs: internal and external . Ext ernal C RUs are easy to instal l, whe reas intern al CRUs require some technic al skills and in some ca ses might require tool s s[...]

94 Appendix D. Cu stomer replaceable units (CR Us) Y our computer co ntains the following types of internal CRUs: • Interna l CRUs (loc ated behi nd an access panel) : These CRUs ar e isolated pa rts wit hin the computer that are co ncealed by an acces s panel that is t ypically secur ed by either one or two scr ews. Once the ac cess panel is rem[...]

95 Appendix E. Notices Notices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Lenovo ma y not offer th e products, servic es , or f eatur es discussed in thi s docu ment in all cou ntrie s. Con sult your lo ca[...]

96 Appendix E. Not ices express o r implied warranties i n certain transact i ons, t herefor e, this statement may not apply to you. This i nformati o n co uld in clude t echnical inaccuraci es or t ypograp hical errors. Chan ges are period ically mad e to the infor mation h erein; these changes will be in corporated in n ew editions of the publica[...]

Appendix E. Notice s 97 made on dev elopment-level syste ms and t here is no gua rantee that these measurement s will be the same on generally available systems. Furthermor e, some measurements ma y have been e stimated thr ough extrapol ation. Actual r esults may va ry . Users of th is document shoul d verify th e applicable data for their specifi[...]

98 Appendix E. Not ices ENERGY ST AR model information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ENERGY ST AR ® is a join t program of the U.S. Environmen tal Protection Agency an d the U.S. Depa rtment of E nergy aimed at sa ving money an d protecting the envi r onment t hrough en ergy efficient pro ducts and practices. Lenovo ® [...]

Appendix E. Notice s 99 Lenovo encour ages you to make efficie nt use of e nergy an integral part of your day-t o-day oper ations. T o help in this endea vor , Lenovo has preset the followin g power-ma nagement f eatures to ta ke effect w hen your co mputer has been inactive for a specified duration: T o awa ken you r compu ter fr om a Slee p or Sy[...]

100 Appendix E. Not ices Wireless rela ted information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  Wireless inte roperability W i reless LAN PCI Express Mini Card is designe d to be interoperable with any wireless LA N product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Key[...]

Appendix E. Notice s 101 • Generic Objec t Exchange • Generic Objec t Push • File T ransf er •S y n c h r o n i z a t i o n •A u d i o G a t e w a y • Headset •P r i n t e r • Human Interfa ce Devices (Keybo a rd /Mouse) • Basic I mage •H a n d s f r e e •A V  Usag e environme nt and your heal th W irele ss LA N PC I Expres[...]

102 Appendix E. Not ices result from del iberati ons of pane ls and co mmittee s of scient ists who continuall y review and interpr et the extensive resea rch literature. In some sit u ation or environment, th e use of wir eless LAN PCI Expr ess Mini Car d or Blue tooth D au ghter Car d may be re stricted by the pro prietor of the building or respo[...]

Appendix E. Notice s 103 3 Use of mobile dev ices on boa rd a ircraf t is ex plicitly p ro hibited by many airlines comp anies, especially du ring take-of f and landing. The built -in Mo bile Broad band mo dule on your co mpu ter is a low -powe r radi o tran sceiver . When i t is turned on, it in termittently r eceives and transmits r adio fr equen[...]

104 Appendix E. Not ices Electr onic emissions notices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The f ollowin g informa tion refers t o Leno vo Idea Pad U350, machi ne type 20028 2 963.  Federal Comm unications Commission (F CC) Statement This equipmen t has been tested a nd found to comply [...]

Appendix E. Notice s 105 availa ble fr om Lenovo authoriz ed deale r s. Leno vo is not re sponsibl e for any radio or tele vis ion inte rfe re nce ca used by using oth er t han recommen ded cab les or conn ectors or b y unauthori zed chan ges or mod ificat ion s to th is equ ipme nt. Un auth oriz ed c hange s or mo difi cati ons could void the user[...]

106 Appendix E. Not ices  A vis de conf ormité à la réglemen tation d’Industrie Can ada Cet ap pareil numé rique de la cl asse B est confor me à l a norm e NMB-0 03 du Canada.  German Cl ass B Co mpliance Statement Deutschs prachiger EU H inweis: Hinwei s für Gerä te der K lasse B EU-Richtli nie zur Elektromagneti schen V erträglich[...]

Appendix E. Notice s 107 Deutschla nd: Einha ltung des Ges etzes über die elektr omagne t is che V erträgl ichkeit von Betriebsmitt ein Dieses Pr odukt entspricht dem “Gesetz über die elektromagneti sche V erträglichkeit von Betriebsmitteln” EMVG ( früher “Ges etz über die elektr omagnetische V erträglichkei t von Geräten”). Dies is[...]

108 Appendix E. Not ices  Euro pean Union Complia nce Statement Class B Compliance Europe an Union - Complian ce to th e Electroma gnetic Com patibility Directive This pr o duct is in conformity w i th the protection r equiremen ts of EU Counci l Directiv e 200 4/108/EC on the ap proximation of t he law s of the Member States relati ng to electr[...]

Appendix E. Notice s 109  Leno vo Pro duct Ser vice Inf ormation  Japan ese V CCI C lass B Stat eme nt[...]

110 Appendix E. Not ices  Japan Co mplianc e Statement f or P ower line Harmonics A state ment of com pliance to the IEC 61000-3 -2 harmon ics stand ard is required f or al l produc ts con nect ing to the power mai ns and rated less than 20A per phase.  Korea Cl ass B[...]

Appendix E. Notice s 111 WEEE and rec ycling stat ements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  General rec ycling statem ent Lenovo enc o urages o wners of i n formati on technol o gy (IT) equipment to resp onsibly r ecycle their equipment w hen it i s no l o nger needed. Lenovo off ers a variety of p[...]

112 Appendix E. Not ices EU WEEE s t a t e m e n t s - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The W aste Elec trical and Electronic Equ ipment ( W EEE) mar k applies o nly to countries within the Eur opean Union (E U) and Norway . Appliances are labele d in ac cordan[...]

Appendix E. Notice s 113 Japan r ecycling state ments - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  Collecting a nd Recyclin g a Disused L enov o Computer or Monitor If you are a company emplo yee and need to dispose of a Lenovo co mputer or moni tor that i s the pr o perty of the company , you must[...]

114 Appendix E. Not ices  Disposing of a Lenov o Computer Compone nts Some Lenovo computer prod ucts sold in Japan may ha ve component s th a t contain he avy metals or oth er envi ronmenta l sensit ive substances. T o properl y dispose of disused co mponents, such a s a print ed circuit boa rd or drive, use the metho ds described above for coll[...]

Appendix E. Notice s 115 Notice f or u s e r s in the U . S.A. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Californ ia Perchlorate Inform ation: Pro d ucts co ntaining CR (manganese d ioxide) lithiu m coin cell batteries may contain perchlo rate. Per chlorate Ma terial — special ha ndling may a pp[...]

116 Appendix E. Not ices • Format y our har d disk, usi ng the sof twar e for in itializing it . • Using the pr einstalled r ecovery progr am, bring t he hard disk back to factor y-ship state. These opera tions, howev er , only change t h e fil e allocati o n of the data; they do not dele te the data its elf. In other word s, the data r etrieva[...]

117 Appendix F . Features and Speci fications Model Name: IdeaP ad U350 Machine T ype 20028/2963 Note: The fo llowing spec ifications may contain technical in accuracies or typ ographical erro rs. Lenovo reserves the right to impr ove a nd/or change specificatio ns at any time with out notice. Form F actor Size Appr . 328 x 228mm, Depth: 17-24.9mm [...]

118 Appendix F . Features and Specifications I/O P orts USB USB 2.0 x 3 ports Communica tion RJ-45 p ort Aud io He adphone/ Mic-In Jack Video D-sub port/H DMI port Memor y car d slot 4 in 1 slot x 1 (MMC/ SD/ MS/ MS PRO) K e nsington slot Ye s[...]

119 T rademar ks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Lenovo, Lenovo logo, IdeaPad, V eriFace, One Key are either re gistered trademarks or trade marks of Lenovo in the Un ited States and/or other countries. Micr osoft a nd W indows ar e trademar k s of Micr osoft Corpor[...]

120 AC adapter Using ....... ......... ............ ...... ....... 1 1 Battery Charging .......... ............ ............. 1 1 Bluetooth Connecting ....... ............ ........ ..... 25 Interoperab ility ............... ........ 100 Usage environment ........... ..... 101 Camera ....... ............ ......... ............ ... 2 , 17 Card reader[...]

Inde x 121 Lenovo Limited Warranty ......... ........ 77 Mainte nance .............. ............ ........... .. 72 Microphone Built-in ........ ......... ........... ............. 2 Notice Electronic emissions .... ........ ... 104 Numeric Keyp a d ....... ............ ..... ........ 15 OneKey Rescue Sy stem button . ........ 35 Password Problems [...]

122 Inde x Touchpad ......... ...... ......... ............ ..... .. 14 Trademarks ............ ............ ......... ..... 119 Troubleshooting .......... ............ ........ .. 41 VeriFace .. ......... ............ ............... ....... 22 Warrant y information ............. .......... 87 Web Help ......... ......... ............ ............[...]

First Edition (May 2009) © Copyright Lenovo 2009. All rights reserved. U350 User Guide V1.0 cover_2-3 If your product is not working correctly, DO NOT RETURN IT TO THE STORE. For technical assistance, contact a Lenovo support specialist 24 hours a day by calling toll free 1-877-4 LENOVO (1-877-453-6686). Additionally, you can find support informat[...]

New W orld. New Thinking. TM www .lenovo.com ©Lenovo China 2009 P/N: 147002394 Printed in China U350 User Guide V1.0 cover_1-4 Lenovo IdeaPad U350 User Guide V1.0[...]