Lenovo 3091 manual

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Table of contents for the manual

  • Page 1

    ThinkCentr e User Guide Machine T ypes: 0800, 0852, 0870, 2471, 2557, 3091, 3265, 3373, 3429, 3650, 3678, 4285, 5205, and 5248[...]

  • Page 2

    [...]

  • Page 3

    ThinkCentr e User Guide Machine T ypes: 0800, 0852, 0870, 2471, 2557, 3091, 3265, 3373, 3429, 3650, 3678, 4285, 5205, and 5248[...]

  • Page 4

    Note: Before using this information and the pr oduct it supports, be sur e to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A “Notices” on page 79. © Copyright Lenovo LENOVO products, data, computer softwar e, and services have been developed e xclusively at private e xpense and ar e sold to governmental entities a[...]

  • Page 5

    Contents Important safety information . . . . . . v Chapter 1. Product overview . . . . . . 1 F eatures . . . . . . . . . . . . . . . . . . 1 Single-touch and multi-touch feature . . . . . 3 Specications . . . . . . . . . . . . . . . . 4 Software overview . . . . . . . . . . . . . . 6 Software pr ovided with your Windows operating system . . . .[...]

  • Page 6

    Recovering fr om a POST/BIOS update failur e . . 68 Chapter 6. T roubleshooting and diagnostic progr ams . . . . . . . . . 71 Basic tr oubleshooting . . . . . . . . . . . . 71 Diagnostic pr ograms . . . . . . . . . . . . 72 Lenovo ThinkV antage T oolbox . . . . . . . 72 PC-Doctor for Rescue and Recovery . . . . 73 PC-Doctor for DOS . . . . . . . . [...]

  • Page 7

    Important safety information CA UTION: Before using this manual, be sur e to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and W arranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of persona[...]

  • Page 8

    vi ThinkCentre User Guide[...]

  • Page 9

    Chapter 1. Product overview This chapter provides information about the computer features, specications, preinstalled softwar e progr ams, and connector and part locations. This chapt er contains the following t opics: • “Featur es” on page 1: This section provides information about the comput er features. • “Specications” on page[...]

  • Page 10

    Connectivity • 10/100/1000 Mbps Ethernet controller System management features • Ability to stor e the power -on self-test (POS T) har dware test r esults • Advanced Conguration and P ower Interface (ACPI) support • Automatic power -on startup • Desktop Management Interface (DMI) • Intel Active Management T echnology (AMT) (available[...]

  • Page 11

    Chapter 1. Product overview This chapter provides information about the computer features, specications, preinstalled softwar e progr ams, and connector and part locations. This chapt er contains the following t opics: • “F eatur es” on page 1: This section pr ovides information about the computer featur es. • “Specications” on pa[...]

  • Page 12

    T able 1. Operating syst em edition and supported touch feature Operating system edition Supported touch feature Windows 7 Enterprise Single-touch or multi-touch Windows 7 Home Basic Single-touch Windows 7 Home Pr emium Single-touch or multi-touch Windows 7 Pr ofessional Single-touch or multi-touch Windows 7 Start er Single-touch Windows 7 Ultimate[...]

  • Page 13

    Computer dimensions (without a stand and frame foot) Width: 560 mm (22.05 inches) Height: 392 mm (15.43 inches) Depth: 79 mm (3.11 inches) or 86 mm (3.39 inches) (varies by congur ation) Computer dimensions (with a stand and fr ame foot) • Width: 560 mm (22.05 inches) • Maximum height: – 421.9 mm (16.61 inches) (with a frame stand and fram[...]

  • Page 14

    Software overview The computer comes with a pr einstalled oper ating system and sever al preinstalled applications. Software provided with your Windows oper ating system This section provides information about the softwar e pr ovided with your Windows oper ating system. Software provided by L enovo The following softwar e progr ams are provided by [...]

  • Page 15

    provided by L enovo, such as the Rescue and Recovery progr am and the ThinkV antage P roductivity Cent er progr am. Lenovo ThinkV antage T oolbo x The L enovo ThinkV antage T oolbox progr am helps you maintain your computer , improve computing security, diagnose comput er pr oblems, get familiar with the innovative technologies provided by Lenovo, [...]

  • Page 16

    F ront view Figure 1 “F ront control and part locations” on page 8 shows the locations of the controls and parts on the front of your computer . Figure 1. F ront control and part locations 1 Integr ated camer a with micr ophone (MIC) (available in some models) 8 Wireless activity indicat or 2 Integr ated camera on/off button 9 Menu/Ent er 3 Liq[...]

  • Page 17

    T o use your computer in monit or mode, you need to have a second computer . Connect one end of the VGA cable to the VGA IN connect or on the rear of your comput er , and the other end to the VGA connect or on the second computer . Use the monitor mode contr ol on the front of your computer to switch your computer between comput er mode and monitor[...]

  • Page 18

    4 Micr ophone connector 12 USB connectors (4) 5 USB connect or 13 DisplayP ort out connect or 6 Serial port (available in some models) 14 VGA IN connector 7 PS/2 mouse connector (available in some models) 15 ExpressC ard slot (available in some models) 8 PS/2 keyboar d connector (available in some models) Connector Description DisplayP ort out conn[...]

  • Page 19

    Component locations Figure 3 “Component locations” on page 11 shows the locations of the various components in your computer . T o remove the comput er cover and access the inside of the computer , see “Removing the computer cover” on page 15 . Figure 3. Component locations 1 F r ame stand 15 Internal speaker 2 Video Electronics Standar ds [...]

  • Page 20

    11 Internal speaker 25 Integrat ed camer a with microphone* 12 Bluet ooth module* 26 Ambient light sensor* 13 System fan 27 Multi-touch board* 14 Rear I/O assembly cover 28 VESA fr ame Notes: 1. * denotes optional parts, which ar e available in some models. 2. Y our comput er might come with a frame stand or a lift stand. F or more information abou[...]

  • Page 21

    7 Bluetooth module cable connector 21 SA T A connect or 8 Wireless k eyboard and mouse connect or 22 SA T A connect or 9 Clear Complementary Metal Oxide Semiconductor (CMOS) /Recovery jumper 23 Optical drive power connector 10 Battery 24 L ow-voltage differential signaling (L VDS) cable connector 11 Microprocessor fan connector 25 Syst em fan conne[...]

  • Page 22

    14 ThinkCentre User Guide[...]

  • Page 23

    Chapter 2. Installing or r eplacing har dware This chapter provides instructions on how to install or replace hardwar e for your computer . This chapt er contains the following t opics: • “Installing or r eplacing har dware” on page 15 • “Obtaining device drivers” on page 53 • “Basic security features” on page 53 Installing or rep[...]

  • Page 24

    This section provides instructions on how t o r emove the computer cover . CA UTION: T urn off the computer and wait thr ee t o ve minutes t o let the comput er cool befor e r emoving the computer cover . T o r emove the computer cover , do the following: 1. Remove all media fr om the drives and turn off all attached devices and the computer . T[...]

  • Page 25

    3. Remove the four screws that secure the frame stand. Keep the four screws, and put them aside. Y ou will need them when installing the fr ame stand. Figure 6. Removing the frame stand 4. Lift the frame stand off the computer and put it in a safe place. 5. T o r einstall the frame stand, position the frame stand so that the four screw holes align [...]

  • Page 26

    3. Remove the thr ee screws that secure the lift stand. K eep the thr ee scr ews, and put them aside. Y ou will need them when installing the lift stand. Remove the lift stand fr om the computer . Figure 7. Removing the lift stand 18 ThinkCentre User Guide[...]

  • Page 27

    4. T o reinstall the lift stand, insert the two tabs 1 on the lift stand into the corresponding holes in the computer VESA fr ame, and then slide the lift stand towar d the bott om of the comput er . Align the three screw holes in the lift stand with those in the computer VESA fr ame and then install the thr ee scr ews to secure the lift stand. Fig[...]

  • Page 28

    3. Remove the comput er cover . See “Removing the computer cover ” on page 15. 4. Locat e the rear I/O assembly cover . See “Component locations” on page 11. 5. Car efully r elease the bott om of the r ear I/O assembly cover fr om the comput er fr ont bezel and then release the top of the r ear I/O assembly cover fr om the computer VESA fr [...]

  • Page 29

    6. Remove the screw that secur es the VESA fr ame cover , slide the VESA frame cover t o the bott om of the computer , and then lift it up to remove it fr om the VESA fr ame. Figure 10. Removing the VESA frame cover 7. T o r einstall the VESA fr ame cover , align the scr ew hole in the VESA fr ame cover with the corresponding hole in the VESA frame[...]

  • Page 30

    8. Remove the four scr ews 1 that secure the VESA frame t o the computer main brack et and then lift the VESA fr ame off the comput er main bracket. Figure 11. Removing the computer VESA frame 9. T o r einstall the computer VESA fr ame, position the VESA frame on the comput er main br acket and align the screw holes in the VESA fr ame with those in[...]

  • Page 31

    1. Remove all media fr om the drives and turn off all attached devices and the computer . Then, disconnect all power cords fr om electrical outlets and disconnect all cables that are connected to the comput er . 2. Place a soft, clean t owel or cloth on the desk or surface. Hold the sides of your comput er and gently lay it down so that the scr een[...]

  • Page 32

    Replacing the battery Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.lenovo.com/support This section pr[...]

  • Page 33

    6. Install a new batt ery . Figure 15. Installing a new battery 7. Reinstall the comput er cover and connect the cables. See “Completing the parts r eplacement” on page 52. Note: When the comput er is turned on for the rst time aft er replacing the batt ery, an err or message might be displayed. This is normal after r eplacing the battery . [...]

  • Page 34

    4. Pull the handle 1 of the hard disk drive br acket upward and then slide the har d disk drive outward to remove it fr om the har d disk drive bay . Figure 16. Removing the hard disk drive 5. Flex the sides of the har d disk drive br acket properly to remove the har d disk drive out of the br acket. 6. T o install the new har d disk drive int o th[...]

  • Page 35

    7. Align the four pins 1 on the har d disk drive br acket with the corresponding slots in the har d disk drive bay . Figure 18. Installing the hard disk drive 8. Slide the new har d disk drive with the br acket into the har d disk drive bay . P ress the handle of the hard disk drive bracket downwar d until it is secur ed by the two tabs 1 . Figure [...]

  • Page 36

    Replacing the optical drive Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.lenovo.com/support This sect[...]

  • Page 37

    6. T o install a new optical drive, slide the new optical drive int o the optical drive bay until it snaps into position. Figure 21. Installing the optical drive What to do ne xt: • T o work with another piece of har dware, go to the appr opriate section. • T o complete the installation or r eplacement, go to “Completing the parts r eplacemen[...]

  • Page 38

    5. Remove the fan duct by pr essing the two tabs 1 inward and then pivoting the fan duct upward. Figure 22. Removing the fan duct 30 ThinkCentre User Guide[...]

  • Page 39

    6. F ollow this sequence t o remove the four screws that secur e the heat sink t o the syst em board: a. P artially remove screw 1 , then fully r emove scr ew 2 , and then fully remove screw 1 . b. P artially remove scr ew 3 , then fully remove screw 4 , and then fully remove screw 3 . Note: Car efully remove the four scr ews fr om the system boar [...]

  • Page 40

    Replacing the microprocessor Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.lenovo.com/support This sec[...]

  • Page 41

    c. T ouch only the sides of the micropr ocessor . Do not t ouch the gold contacts on the bott om. d. Do not dr op anything ont o the micr oprocessor sock et while it is exposed. The socket pins must be kept as clean as possible. Figure 24. Removing the microprocessor 7. Make sure that the small handle is in the r aised position and the micropr oces[...]

  • Page 42

    8. Hold the new micr oprocessor and align the notches 2 on it with the alignment keys in the micropr ocessor socket, or align the small triangle 1 on one corner of the new micr oprocessor with the corresponding beveled corner of the micr oprocessor socket. Figure 25. Installing the microprocessor 9. Lower the new micr oprocessor str aight down into[...]

  • Page 43

    3. Remove the comput er cover . See “Removing the computer cover ” on page 15. 4. Locat e the WI-FI car d on the syst em board. See “Component locations” on page 11. 5. Disconnect the two cables fr om the WI-FI car d. 6. Car efully remove the two screws that secur e the WI-FI card to the system boar d. Then, pivot the WI-FI card upwar d and[...]

  • Page 44

    T o r eplace the Bluetooth module, do the following: 1. Remove all media fr om the drives and turn off all attached devices and the computer . Then, disconnect all power cords fr om electrical outlets and disconnect all cables that are connected to the comput er . 2. Place a soft, clean t owel or cloth on the desk or surface. Hold the sides of your[...]

  • Page 45

    T o r eplace the multi-touch board, do the following: 1. Remove all media fr om the drives and turn off all attached devices and the computer . Then, disconnect all power cords fr om electrical outlets and disconnect all cables that are connected to the comput er . 2. Place a soft, clean t owel or cloth on the desk or surface. Hold the sides of you[...]

  • Page 46

    This section provides instructions on how to r eplace the ambient light sensor . Note: The ambient light sensor is available only in some models. T o r eplace the ambient light sensor , do the following: 1. Remove all media fr om the drives and turn off all attached devices and the computer . Then, disconnect all power cords fr om electrical outlet[...]

  • Page 47

    Replacing the ExpressCar d Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.lenovo.com/support This secti[...]

  • Page 48

    What to do ne xt: • T o work with another piece of har dware, go to the appr opriate section. • T o complete the installation or r eplacement, go to “Completing the parts r eplacement” on page 52. Replacing the internal speak ers Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important s[...]

  • Page 49

    8. Route the new internal speaker cables and then position the new int ernal speakers on the front bez el so that the two scr ew holes in each internal speaker align with those in the fr ont bezel. 9. Reinstall the two scr ews to secure each of the internal speakers to the front bezel. 10. Reconnect the internal speaker cables t o the system board.[...]

  • Page 50

    6. Remove the two scr ews 1 that secur e the integr ated camer a with micr ophone to the fr ont bezel, and then remove the int egrated camera with micr ophone from the comput er . Figure 32. Removing the int egrated camera with microphone 7. Route the new int egrated camera cable and then position the new integr ated camer a with micr ophone in pla[...]

  • Page 51

    4. Remove the fr ame stand or lift stand. See “Removing or reinstalling the fr ame stand” on page 16 or “Removing or r einstalling the lift stand” on page 17. 5. Remove the r ear I/O assembly cover . See “Removing or reinstalling the r ear I/O assembly cover” on page 19. 6. Remove the VESA fr ame cover . See “Removing or r einstalling[...]

  • Page 52

    Replacing the card reader Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.lenovo.com/support This sectio[...]

  • Page 53

    Replacing the rear I/O assembly Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.lenovo.com/support This [...]

  • Page 54

    8. Install the four screws to secur e the rear I/O assembly t o the computer main br acket. 9. Reinstall the r ear I/O assembly cover . See “Removing or r einstalling the rear I/O assembly cover” on page 19. What to do ne xt: • T o work with another piece of har dware, go to the appr opriate section. • T o complete the installation or r epl[...]

  • Page 55

    7. T o install the new right I/O assembly into the computer , position the new right I/O assembly int o place and then align the scr ew holes with the corr esponding holes in the computer main br acket. 8. Install the thr ee scr ews to secur e the right I/O assembly to the computer main br acket. 9. Connect the right I/O assembly cable and the intr[...]

  • Page 56

    7. Remove the four screws 1 that secure the power supply and then r emove the two screws 2 that secure the power cor d connector br acket. Note the r outing of the power cor d connector cable 3 . Lift the power supply up to remove it fr om the comput er main br acket. Figure 37. Removing the power supply 8. Remove the two scr ews 4 (as shown in Rem[...]

  • Page 57

    Replacing the k eyboard Attention: Do not open your computer or attempt any repair befor e r eading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and W arranty Guide , go to: http://www.lenovo.com/support This section [...]

  • Page 58

    3. Correctly install the batteries for the new wireless keyboard by referring to the following illustr ations: 4. Remove the USB dongle from the wir eless mouse compartment and connect it to an available USB connectors on the computer . See “Replacing the wir eless mouse” on page 51 . Replacing the mouse Attention: Do not open your computer or [...]

  • Page 59

    2. Disconnect all power cords from electrical outlets. 3. Locat e the mouse connect or . Note: Y our mouse might be connected t o a PS/2 mouse connect or 1 or a USB connector 2 . Figure 39. Mouse connectors 4. Disconnect the failing mouse cable from the computer . 5. Connect a new mouse cable t o the appropriat e connect or on the computer . 6. Rec[...]

  • Page 60

    Notes: T o save your batt ery ener gy, do the following when you ar e not using the wir eless keyboard and mouse: 1. Switch off the power button on the bottom of the wireless mouse. 2. Disconnect the USB dongle from your comput er and store it in the wireless mouse compartment. Completing the parts replacement After completing the installation or r[...]

  • Page 61

    3. Lower and position the computer cover into place and then slide the computer cover t oward the bott om of the computer until the cover is secur ed into place. Figure 40. Installing the computer cover 4. Lock the computer cover if you have an integr ated cable lock. See “Integr ated cable lock” on page 53 and “Rear view” on page 9. 5. Rec[...]

  • Page 62

    An int egrated cable lock, sometimes referr ed to as the Kensington lock, can be used t o secure your computer to a desk, a table, or other non-permanent xture. The integr ated cable lock attaches to the integr ated cable lock slot in the r ear of your computer and is oper ated with a key . See “Rear view” on page 9 for the location of the i[...]

  • Page 63

    5. Close the computer cover and connect the power cor d. See “Completing the parts r eplacement” on page 52. 6. T urn on the computer and leave it on for appro ximately 10 seconds. Then, turn off the computer by holding the power switch for appro ximately ve seconds. 7. Repeat step 1 thr ough step 3. 8. Move the Clear CMOS /Recovery jumper b[...]

  • Page 64

    56 ThinkCentre User Guide[...]

  • Page 65

    Chapter 3. Recover y information This chapter pr ovides information about the r ecovery solutions provided by Lenovo. This chapt er contains the following t opics: • “Creating and using recovery media” on page 57 • “P erforming backup and recovery oper ations” on page 58 • “Using the Rescue and Recovery workspace” on page 59 • ?[...]

  • Page 66

    On the Windows 7 operating system and the Windows Vista oper ating syst em, you can use r ecovery media to rest ore the computer to the factory default settings only . Y ou can use r ecovery media t o put the comput er in an operational stat e aft er all other methods of r ecovery have failed. Attention: When you use recovery media t o rest ore the[...]

  • Page 67

    • T o perform a backup operation using the Rescue and Recovery pr ogram on the Windows Vista operating system, do the following: 1. F r om the Windows desktop, click Start ➙ All Progr ams ➙ ThinkV antage ➙ Rescue and Recovery . The Rescue and Recovery progr am opens. 2. In the Rescue and Recovery main window, click Launch advanced Rescue an[...]

  • Page 68

    independently from the Windows oper ating syst em, you can rest ore the fact ory default settings even if you cannot start the Windows operating system. Attention: If you r estore the hard disk drive from a Rescue and Recovery backup or r estore the hard disk drive to the factory default settings, all les on the primary hard disk drive partition[...]

  • Page 69

    1. F r om the Windows desktop, click Start ➙ All P rograms ➙ Lenovo ThinkV antage T ools ➙ Enhanced Backup and Restor e . The Rescue and Recovery progr am opens. 2. In the Rescue and Recovery main window , click the Launch advanced Rescue and Recovery arr ow. 3. Click the Create Rescue Media icon. The Cr eate Rescue and Recovery Media window [...]

  • Page 70

    T o install or r einstall the device driver for a factory-installed device, do the following: 1. T urn on the comput er . 2. Use Windows Explorer or My Computer to display the directory structure of your hard disk drive. 3. Go t o the C:SWT OOLS dir ectory . 4. Open the DRIVERS folder . Within the DRIVERS folder , there ar e sever al subfolders na[...]

  • Page 71

    Chapter 4. Using the Setup Utility program Y ou can use the Setup Utility progr am to view and change the congur ation settings of your computer , regar dless of which oper ating system you ar e using. However , the oper ating system settings might override any similar settings in the Setup Utility progr am. This chapt er provides information ab[...]

  • Page 72

    P assword considerations A password can be any combination of up to 64 (1 to 64) alphabetic and numeric char acters. F or security reasons, it is r ecommended to use a strong password that cannot be easily compromised. T o set a str ong password, use the following guidelines: Note: The Setup Utility pr ogram passwor ds ar e not case sensitive. • [...]

  • Page 73

    Enabling or disabling a device This section pr ovides instructions on how t o enable or disable user access to a device. USB Support Use this option to enable or disable a USB connector . When a USB connect or is disabled, the device connect ed t o the USB connector cannot be used. SA T A Controller When this option is set to Disabled , the device [...]

  • Page 74

    T o view or permanently change the congur ed startup device sequence, do the following: 1. Start the Setup Utility progr am. See “Starting the Setup Utility pr ogram” on page 63. 2. Select Startup ➙ Primary Boot Sequence . Read the information displayed on the right side of the screen. 3. Select the rst boot device, second boot device, [...]

  • Page 75

    Chapter 5. Updating system progr ams This chapter pr ovides information about updating the POST and BIOS, and how to recover fr om a POS T and BIOS update failure. This chapt er contains the following t opics: • “Using system pr ograms” on page 67 • “Updating (ashing) the BIOS fr om a disc” on page 67 • “Updating (ashing) the [...]

  • Page 76

    5. When pr ompted to change the machine type and model, it is suggested that you press N. However , if you do want t o change the machine type and model, pr ess Y , then type in the machine type and model and pr ess Enter . 6. F ollow the instructions on the screen t o complet e the updat e. After the update is complet ed, r emove the disc fr om th[...]

  • Page 77

    11. Install the computer cover and r econnect all cables and power cords that were disconnected. See “Completing the parts replacement” on page 52. 12. T urn on the computer to restart the operating system. Chapter 5 . Updating system progr ams 69[...]

  • Page 78

    70 ThinkCentre User Guide[...]

  • Page 79

    Chapter 6. T roubleshooting and diagnostic progr ams This chapt er pr ovides information about some basic tr oubleshooting and diagnostic progr ams. If your computer problem is not described in this chapt er , see Chapter 7 “Getting information, help, and service” on page 75 for additional tr oubleshooting r esources. This chapt er contains the[...]

  • Page 80

    Symptom Action The wir eless keyboar d or mouse does not work. V erify that: • The computer is turned on. • The battery or batteries installed in the wir eless keyboard or mouse ar e in good condition. • The wireless congur ations are all set correctly . Y ou might need t o refer to the documentation that come with the wireless keyboar d o[...]

  • Page 81

    PC-Doctor for Rescue and Recovery The PC-Doct or for Rescue and Recovery diagnostic progr am is part of the Rescue and Recovery workspace on your L enovo computer . Use the PC-Doct or for Rescue and Recovery progr am if you ar e unable to start the Windows operating system. T o run the PC-Doct or for Rescue and Recovery progr am from the Rescue and[...]

  • Page 82

    6. Remove the diagnostic disc fr om the optical drive after completing the diagnostic t est. Cleaning an optical mouse This section provides instructions on how to clean an optical mouse. An optical mouse uses a LED and an optical sensor t o navigat e the pointer . If the pointer on the scr een does not move smoothly with the optical mouse, you mig[...]

  • Page 83

    Chapter 7. Getting information, help, and service This chapt er provides information about help, service, and t echnical assistance for Lenovo products. This chapt er contains the following t opics: • “Information resour ces” on page 75 • “Help and service” on page 77 Information resources Y ou can use the information in this section t [...]

  • Page 84

    The ThinkV antage P roductivity Center progr am contains information sources and tools designed t o make computing easy and secur e. It provides easy access t o various technologies, such as: • P ower Manager • Pr oduct Recovery • Rescue and Recovery • System Update T o access the ThinkV antage P roductivity Cent er pr ogram, click Start ?[...]

  • Page 85

    Chapter 7. Getting information, help, and service This chapt er provides information about help, service, and t echnical assistance for Lenovo products. This chapt er contains the following t opics: • “Information resour ces” on page 75 • “Help and service” on page 77 Information resources Y ou can use the information in this section t [...]

  • Page 86

    If possible, be at your computer when you call. Have the following information available: • Machine type and model • Serial numbers of your hardwar e pr oducts • Description of the pr oblem • Exact wor ding of any error messages • Hardwar e and software congur ation information Using other services If you tr avel with your comput er or[...]

  • Page 87

    Appendix A. Notices Lenovo may not offer the pr oducts, services, or featur es discussed in this document in all countries. Consult your local Lenovo r epresentative for information on the products and services curr ently available in your area. Any r eference to a L enovo product, progr am, or service is not intended to state or imply that only th[...]

  • Page 88

    T elevision output notice The following notice applies t o models that have the fact ory-installed television-output featur e. This pr oduct incorporat es copyright prot ection t echnology that is prot ected by method claims of certain U .S. patents and other intellectual pr operty rights owned by Macrovision Corporation and other rights owners. Us[...]

  • Page 89

    Inde x A a rescue medium, cr eating and using 60 Access Help 76 Administrat or password 64 ambient light sensor , r eplacing 37 antivirus software 7 audio subsystem 1 B backup and recovery operations 58 basic tr oubleshooting 71 battery, replacing 24 Bluetooth module, replacing 35 boot-block recovery 68 C card reader , replacing 44 changing startup[...]

  • Page 90

    L Lenovo ThinkV antage T oolbo x 72 Lenovo W eb site 76 Lenovo W elcome 6 M media, creating and using recovery media 57 memory module installing 22 system boar d 22 Microphone connector 10 micropr ocessor fan assembly, replacing 42 mouse connector 10 mouse, replacing 50 multi-touch board, r eplacing 36 N notice, television output 80 notices 79 O On[...]

  • Page 91

    solving r ecovery problems 62 starting the Setup Utility pr ogram 63 startup device 65 sequence, changing 65 tempor ary, selecting 65 system management 2 progr ams 67 system boar d locating parts 12 memory module 22 T television output notice 80 tempor ary startup device 65 the BIOS, updating (ashing) 67–68 ThinkV antage P roductivity Center 7[...]

  • Page 92

    84 ThinkCentre User Guide[...]

  • Page 93

    [...]

  • Page 94

    Part Number: 89Y8034 Printed in USA (1P) P/N: 89Y8034 *89Y8034*[...]