Lenovo 3000 N500 manual

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Table of contents for the manual

  • Page 1

    Le n o v o 3 000 N500 Hard w ar e M ain t e n a n c e Ma nu a l[...]

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    [...]

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    Le n o v o 3 000 N500 Hard w ar e M ain t e n a n c e Ma nu a l[...]

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    Note Before using this information and the pr oduct it supports, be sure to r ead the general information under “Notices” on page 1 13. First Edition (October 2008) © Copyright Lenovo 2008. All rights reserved. LENOVO products, data, computer softwar e, and services have been developed exclusively at private expense and are sold to governmenta[...]

  • Page 5

    Contents About this manual . . . . . . . . . .v Safety information . . . . . . . . . .1 General safety . . . . . . . . . . . . . .2 Electrical safety . . . . . . . . . . . . .3 Safety inspection guide . . . . . . . . . . .5 Handling devices that are sensitive to electr ostatic discharge . . . . . . . . . . . . . . .6 Grounding r equirements . . . .[...]

  • Page 6

    iv Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

  • Page 7

    About this manual This manual contains service and refer ence information for the following Lenovo 3000 products. Lenovo 3000 N500 MT 4233 Use this manual along with the advanced diagnostic tests to troubleshoot problems. The manual is divided into sections as follows: v The common sections provide general information, guidelines, and safety inform[...]

  • Page 8

    vi Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

  • Page 9

    Safety information This chapter presents following safety information that you need to be familiar with before you service a Lenovo 3000 computer . v “General safety” on page 2 v “Electrical safety” on page 3 v “Safety inspection guide” on page 5 v “Handling devices that are sensitive to electrostatic dischar ge” on page 6 v “Grou[...]

  • Page 10

    General safety Follow these rules to ensur e general safety: v Observe good housekeeping in the area of the machines during and after maintenance. v When lifting any heavy object: 1. Make sure that you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force. Never move suddenl[...]

  • Page 11

    Electrical safety Observe the following rules when working on electrical equipment. v Find the room emergency power -off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly . v Do not work alone under hazardous conditions or near equipment that [...]

  • Page 12

    v Do not touch live electrical circuits with the reflective surface of a plastic dental mirror . The surface is conductive; such touching can cause personal injury and machine damage. v Do not service the following parts with the power on when they are removed from their normal operating places in a machine: – Power supply units – Pumps – Blo[...]

  • Page 13

    Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, requir ed safety items were installed to pr otect users and service personnel from injury . This guide addresses only those items. Yo u should use good judgment to identify potential saf[...]

  • Page 14

    Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electr ostatic discharge (ESD.) ESD damage can occur when there is a dif ference in charge between objects. Pr otect against ESD damage by equalizing the charge so that the machine, t[...]

  • Page 15

    Safety notices: multilingual translations The safety notices in this section are pr ovided in English, French, German, Hebrew , Italian, Japanese, and Spanish. Safety notice 1 Before the computer is power ed on after FRU replacement, make sure all scr ews, springs, and other small parts are in place and ar e not left loose inside the computer . V e[...]

  • Page 16

    Safety notice 2 D ANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery , recharge it, throw it into fire or water , or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery [...]

  • Page 17

    Safety notice 3 D ANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water , or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result[...]

  • Page 18

    Safety notice 4 D ANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector , disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water . Dispose of the battery as required by local ordinances or regulations. Use only the battery in the app[...]

  • Page 19

    Safety notice 5 If the LCD breaks and the fluid fr om inside the LCD gets into your eyes or on your hands, immediately wash the affected ar eas with water for at least 15 minutes. Seek medical care if any symptoms fr om the fluid are present after washing. Si le panneau d’affichage à cristaux liquides se brise et que vous r ecevez dans les yeux [...]

  • Page 20

    Safety notice 6 D ANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation. Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren T eil der S[...]

  • Page 21

    Safety notice 8 D ANGER Before removing any FRU, power off the computer , unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. A vant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise[...]

  • Page 22

    Laser compliance statement Some models of Lenovo 3000 computer are equipped fr om the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S. to conform to the requir ements of the Department of Health and Hum[...]

  • Page 23

    A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: D ANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Radiação por raio lase[...]

  • Page 24

    16 Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

  • Page 25

    Important service information This chapter presents following important service information: v “Strategy for replacing FRUs” – “Strategy for replacing a hard disk drive” on page 18 – “Important notice for replacing a system board” on page 18 – “How to use error message” on page 18 v “Strategy for replacing FRUs for CTO, CMV [...]

  • Page 26

    v If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you continue . v Some computers have both a processor board and a system boar d. If you are instructed to r eplace either the processor boar d or the system board, and replacing one of them does not corr ect the problem, rein[...]

  • Page 27

    Strategy for replacing FRUs for CTO, CMV , and GA V Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configur e an IBM ® or a Lenovo solution from an eSite, and have this configuration sent to fulfillment, wher e it is built and shipped directly to the customer . The machine label, Product Entitlement[...]

  • Page 28

    warranty.vm&sitestyle=lenovo Select W arranty lookup. Input the MT and the Serial number and the list of key commodities will be returned in the PEW r ecord under COMPONENT INFORMA TION. v Business Partners using Eclaim will access PEW when performing Entitlement Lookup. Business Partners will enter Loc ID, MT and Serial, and the key commoditie[...]

  • Page 29

    Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry . RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Product[...]

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    22 Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

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    General checkout This chapter presents following information: v “What to do first” on page 24 v “Checkout guide” on page 25 – “Diagnostics using PC-Doctor for DOS” on page 26 – “PC-Doctor for W indows” on page 28 v “Power system checkout” on page 29 The descriptions in this chapter apply to any Lenovo 3000 model that support[...]

  • Page 32

    What to do first When you do return a FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: __ 1. Name and phone number of servicer __ 2. Date of service __ 3. Date on which the machine failed __ 4. Date of purchase __ 5. Failure symptoms, error codes appearing on the display , and be[...]

  • Page 33

    Checkout guide Use the following procedur es as a guide in identifying and correcting problems with the Lenovo 3000 computer . Note: The diagnostic tests are intended to test only Lenovo 3000 pr oducts. The use of non-Lenovo 3000 products, pr ototype cards, or modified options can lead to false indications of errors and invalid system r esponses. 1[...]

  • Page 34

    Diagnostics using PC-Doctor for DOS The Lenovo 3000 computer has a test program called PC-Doctor for DOS (her eafter called PC-Doctor .) Yo u can detect errors by running the diagnostics test included in PC-Doctor . This section is an overview of the procedure. For details that depend on model-unique functions, refer to “Lenovo 3000 N500” on pa[...]

  • Page 35

    Note: PC-Doctor menu does not mean the formal support device list. Some unsupported device names may appear in the PC-Doctor menu. The options on the test menu are as follows: Diagnostics Interactive T ests v Run Normal T est v Run Quick T est v CPU/Coprocessor v Systemboard v V ideo Adapter v Fixed Disks v Diskette Drives v PM Memory v Keyboard v [...]

  • Page 36

    v SMBIOS Info v VESA LCD Info v Hardware Events Log Utility v Run External T ests v Surface Scan Hard Disk v Benchmark System v DOS Shell v T ech Support Form v Battery Rundown v V iew T est Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Windows This product is designed to help you tr oubleshoot and resolv[...]

  • Page 37

    Power system checkout To verify a symptom, do the following: 1. T urn off the computer . 2. Remove the battery pack. 3. Connect the ac adapter . 4. Check that power is supplied when you turn on the computer . 5. T urn off the computer . 6. Disconnect the ac adapter and install the charged battery pack. 7. Check that the battery pack supplies power [...]

  • Page 38

    Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery pack and let it r eturn to room temperature. Reinstall the battery pack. If the charge indicator or icon still does not turn on, r eplace the battery pack. If the charge indicator still does not turn on, r eplace the system board. Then reinsta[...]

  • Page 39

    Related service information This chapter presents following information: v “Restoring the factory contents by using Product Recovery discs” v “Passwords” on page 32 v “Power management” on page 34 v “Symptom-to-FRU index” on page 36 Restoring the factory contents by using Product Recovery discs When the hard disk drive is r eplaced [...]

  • Page 40

    8. After you restart the computer , the computer prompts you for a supplemental Rescue and Recovery disc. If you have a supplemental Rescue and Recovery disc, click OK and insert the supplemental disc. If you do not have a supplemental disc, click No . 9. When prompted, insert the appropriate Pr oduct Recovery disc and then click OK . The second ph[...]

  • Page 41

    Supervisor password A supervisor password (SVP) pr otects the system information stored in the BIOS Setup Utility . The user must enter the SVP in order to get access to the BIOS Setup Utility and change the system configuration. Attention: If the SVP has been forgotten and cannot be made available to the servicer , there is no service procedur e t[...]

  • Page 42

    Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “T urn off monitor” timer in the operating system expir es, the LCD backlight turns off. To[...]

  • Page 43

    Hibernation mode In hibernation mode, the following occurs: v The system status, RAM, VRAM, and setup data are stored on the har d disk. v The system is powered off. To cause the computer to enter hibernation mode, do any of the following: v Press the Fn+F12 keys. v If you are using the ACPI operating system and have defined one of the following ac[...]

  • Page 44

    Symptom-to-FRU index This section contains following information: v “Numeric error codes” v “Error messages” on page 38 v “Beep symptoms” on page 39 v “No-beep symptoms” on page 39 v “LCD-related symptoms” on page 40 v “Intermittent problems” on page 41 v “Undetermined problems” on page 41 The symptom-to-FRU index in thi[...]

  • Page 45

    T able 1. Numeric error codes (continued) Symptom or error FRU or action, in sequence 0232 Extended RAM error— Extended RAM fails at offset nnnn. 1. DIMM. 2. System board. 0250 System battery error—System battery is dead. 1. Charge the backup battery for more than 8 hours by connecting the ac adapter . 2. Replace the backup battery and ru n BIO[...]

  • Page 46

    Error messages T able 2. Error messages Symptom or error FRU or action, in sequence Unsupported memory . DIMM. Make sur e to use supported memory . Device address conflict. 1. Load “Setup Defaults” in the BIOS Setup Utility . 2. Backup battery . 3. System board. Allocation error for device. 1. Load “Setup Defaults” in the BIOS Setup Utility[...]

  • Page 47

    Beep symptoms T able 3. Beep symptoms Symptom or error FRU or action, in sequence One beep and a blank, unreadable, or flashing LCD. 1. Reseat the LCD connector . 2. LCD assembly . 3. External CRT . 4. System board. One long and two short beeps, and a blank or unreadable LCD. 1. System board . 2. LCD assembly . 3. DIMM. Tw o short beeps with error [...]

  • Page 48

    LCD-related symptoms T able 5. Minimum quantity of defective pixels required for LCD replacement on June 2006 or later manufactured Lenovo 3000 LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, WSXGA+ 5 8 10 UXGA, WUXGA, QXGA 5 13 13 Notes: v Lenovo will not provide replacement if the LCD is within specificatio[...]

  • Page 49

    Intermittent problems Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardwar e defect, such as cosmic radiation, electrostatic discharge, or softwar e errors. FRU replacement should be consider ed only when a problem r ecurs. When analyzing an intermittent problem, do the following: 1. Run the dia[...]

  • Page 50

    42 Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

  • Page 51

    Lenovo 3000 N500 This chapter presents following pr oduct-specific service references and product-specific parts information. v “Specifications” v “Status indicators” on page 45 v “FRU tests” on page 47 v “Fn key combinations” on page 48 v “FRU replacement notices” on page 49 v “Removing and replacing a FRU” on page 53 v “[...]

  • Page 52

    T able 7. Specifications (continued) Feature Description Standard memory v 1-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1 v 2-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1 Optional memory v 1-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1 v 2-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1 (maximum of 4.0 GB) CMOS RAM v 242 bytes Hard disk drive [...]

  • Page 53

    Status indicators The system status indicators show the status of the computer , as follows: 1 2 3 4 7 6 5 T able 8. Status indicators Indicator Meaning 1 Drive in use Blue: Data is being read fr om or written to the hard disk drive, the solid state drive, or the optical disk drive. When this indicator is on, do not put the computer into stan[...]

  • Page 54

    T able 8. Status indicators (continued) Indicator Meaning 6 Battery status Blue: The battery is charged to 95% or mor e of its capacity . Blinking blue: The battery is being trickle-charged. Orange: The battery is being normally charged. Off: The computer is operating on battery power , and the battery has enough power . Blinking orange: The [...]

  • Page 55

    FRU tests The following table shows the test for each FRU. T able 9. FRU tests FRU Applicable test System board 1. Diagnostics --> CPU/Coprocessor 2. Diagnostics --> Systemboard LCD unit 1. Diagnostics --> V ideo Adapter 2. Interactive T ests --> V ideo Keyboard 1. Diagnostics --> Systemboard --> Keyboard 2. Interactive T ests --&[...]

  • Page 56

    Fn key combinations The following table shows the function of each combination of Fn with a function key . T able 10. Fn key combinations Key combination Description Fn+F1 V olume down. Fn+F2 V olume up. Fn+F3 Reserved. Fn+F4 Reserved. Fn+F5 Enable or disable the built-in wireless networking featur es and the Bluetooth features. If you pr ess Fn+F5[...]

  • Page 57

    FRU replacement notices This section contains notices related to r emoving and replacing parts. Read this section carefully befor e replacing any FRU. Screw notices Loose screws can cause a r eliability problem. In the Lenovo 3000 computer , this problem is addr essed with special nylon-coated screws that have the following characteristics: v They [...]

  • Page 58

    Retaining serial numbers This section includes the following descriptions: v “Restoring the serial number of the system unit” v “Retaining the UUID” v “Reading or writing the ECA information” on page 52 Restoring the serial number of the system unit When the computer was manufactured, the EEPROM on the system boar d was loaded with the [...]

  • Page 59

    When you replace the system boar d, you must set the UUID on the new system board as follows: 1. Install the CE Utility Diskette for Lenovo 3000 notebooks, and restart the computer . 2. From the main menu, select 4. Assign UUID . A new UUID is created and written. If a valid UUID alr eady exists, it is not overwritten. Lenovo 3000 N500 51[...]

  • Page 60

    Reading or writing the ECA information Information on Engineering Change Announcements (ECA) are stor ed in the EEPROM of the system board. The electr onic storage of this information simplifies the procedur e to check if the ECA has been previously applied to a machine. The machine does not need to be disassembled to check for the ECA application.[...]

  • Page 61

    Removing and replacing a FRU This section presents dir ections and drawings for use in removing and replacing a FRU. Be sure to observe the following general r ules: 1. Do not try to service any computer unless you have been trained and certified. An untrained person runs the risk of damaging parts. 2. Before replacing any FRU, r eview “FRU repla[...]

  • Page 62

    1010 Battery pack D ANGER T able 11 . Removal steps of battery pack Unlock the battery release lever 1 . Holding the battery r elease lever in the unlocked position 2 , remove the battery pack in the dir ection shown by arrow 3 . 3 2 2 1 1 When installing: Install the battery pack along the slide rails of the slot. Then make sure [...]

  • Page 63

    1020 Dummy cards T able 12. Removal steps of dummy cards 1 2 1 2 Lenovo 3000 N500 55[...]

  • Page 64

    1030 Hard disk drive (HDD) slot cover and HDD For access, remove this FRU: v “1010 Battery pack” on page 54 T able 13. Removal steps of HDD slot cover and HDD 1 2 3 When installing: Make sure that the HDD connector is attached firmly . Attention: v Do not drop the hard disk drive or apply any physical shock to it. The hard disk drive is sensiti[...]

  • Page 65

    T able 13. Removal steps of HDD slot cover and HDD (continued) 4 Lenovo 3000 N500 57[...]

  • Page 66

    1040 Optical drive For access, remove this FRU in or der: v “1010 Battery pack” on page 54 T able 14. Removal steps of optical drive 1 Step Screw (quantity) Color T orque 1 M2.5 × 10 mm, wafer-head, nylon-coated (1) Black 2.0 Nm (2.5 kgfcm) 3 2 58 Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

  • Page 67

    1050 Thermal slot cover For access, remove this FRU in or der: v “1010 Battery pack” on page 54 T able 15. Removal steps of thermal slot cover 2 1 1 Lenovo 3000 N500 59[...]

  • Page 68

    1060 DIMM For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1050 Thermal slot cover” on page 59 T able 16. Removal steps of DIMM 1 1 2 Note: If only one DIMM is used on the computer you are servicing, the car d must be installed in SLOT -0 ( a : lower slot), but not in SLOT -1 ( b : upper slot). b a Wh[...]

  • Page 69

    1070 Fan assembly For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1050 Thermal slot cover” on page 59 T able 17. Removal steps of fan assembly 1 1 1 2 Step Screw (quantity) Color T orque 1 M2.5 × 5 mm, wafer-head, nylon-coated (3) Silver 2.0 Nm (2.5 kgfcm) When installing: Make sure that the fan connector[...]

  • Page 70

    T able 17. Removal steps of fan assembly (continued) 3 62 Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

  • Page 71

    1080 Heat sink assembly For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1050 Thermal slot cover” on page 59 v “1070 Fan assembly” on page 61 T able 18. Removal steps of heat sink assembly Note: Step 5 is only for the models with discrete graphics chip. For the models with integrated graphics chip, skip[...]

  • Page 72

    T able 18. Removal steps of heat sink assembly (continued) Attention: Do not handle the heat sink assembly roughly . Improper handling of the heat sink assembly can cause distortion or deformation and imperfect contact with components. 6 When installing: Before you attach the fan assembly to the computer , apply thermal grease, at an amount of 0.2 [...]

  • Page 73

    1090 Wireless LAN card slot cover and PCI Express Mini Card for wireless LAN For access, remove this FRU in or der: v “1010 Battery pack” on page 54 T able 19. Removal steps of Wireless LAN card slot cover and PCI Express Mini Card for wireless LAN Note: Loosen the screws 1 , but do not r emove them. 1 In step 3 , unplug the jacks b[...]

  • Page 74

    T able 19. Removal steps of Wireless LAN card slot cover and PCI Express Mini Card for wireless LAN (continued) 5 When installing: v In models with wireless LAN card that has two antenna connectors, plug the gray cable into the jack labeled MAIN , and the black cable into the jack labeled AUX on the card. If the computer you ar e servicing has thre[...]

  • Page 75

    1 100 CPU For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1050 Thermal slot cover” on page 59 v “1070 Fan assembly” on page 61 v “1080 Heat sink assembly” on page 63 Attention: CPU is extremely sensitive. When you service the CPU, avoid any kind of rough handling. T able 20. Removal steps of CPU Rotate t[...]

  • Page 76

    111 0 Keyboard cover and power board For access, remove this FRU in or der: v “1010 Battery pack” on page 54 Note: Power board is attached to the keyboar d cover . T able 21. Removal steps of keyboard cover and power board 1 1 1 1 Step Screw (quantity) Color T orque 1 M2 × 2.5 mm, wafer-head, nylon-coated (4) Black 1.0 Nm (1.5 kgfcm) 3 3[...]

  • Page 77

    T able 21. Removal steps of keyboard cover and power board (continued) 4 6 5 5 When installing: Make sure that the FPC connector is attached firmly . 7 7 8 8 9 10 When installing: Make sure that the FPC connector is attached firmly . Step Screw (quantity) Color T orque 7 M2 × 3 mm, wafer-head, nylon-coated (2) Silver 1.5 Nm (2.0 kgfcm) Lenov[...]

  • Page 78

    1 120 Bluetooth daughter card (BDC-2.1) For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “ 111 0 Keyboard cover and power boar d” on page 68 T able 22. Removal steps of BDC-2.1 2 1 3 Step Screw (quantity) Color T orque 1 M2 × 3 mm, wafer-head, nylon-coated (1) Silver 1.0 Nm (1.5 kgfcm) When installing: Make[...]

  • Page 79

    1 130 Keyboard For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “ 111 0 Keyboard cover and power boar d” on page 68 T able 23. Removal steps of keyboard 1 1 Step Screw (quantity) Color T orque 1 M2 × 2.5 mm, wafer-head, nylon-coated (1) Black 1.0 Nm (1.5 kgfcm) Lenovo 3000 N500 71[...]

  • Page 80

    T able 23. Removal steps of keyboard (continued) Lift the keyboard a little in the dir ection shown by arrow 2 , and then detach the connector 3 . 2 3 3 4 When installing: Make sure that the FPC connector is attached firmly . 72 Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

  • Page 81

    1 140 LCD unit For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1090 W ireless LAN card slot cover and PCI Expr ess Mini Card for wireless LAN” on page 65 v “ 111 0 Keyboard cover and power boar d” on page 68 v “1 130 Keyboard” on page 71 T able 24. Removal steps of LCD unit Release the antenna cables fro[...]

  • Page 82

    T able 24. Removal steps of LCD unit (continued) Peel off the tapes securing the antenna cables 2 . Then r elease the cables from the guide hole of the system board 3 and the cable guides 4 . 5 3 6 5 4 2 When installing: 1. Route the antenna cables along the cable guides and secure them with the tapes. As you route the cables, mak[...]

  • Page 83

    T able 24. Removal steps of LCD unit (continued) 8 8 Lenovo 3000 N500 75[...]

  • Page 84

    1 150 Keyboard bezel and LED board L For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1090 W ireless LAN card slot cover and PCI Expr ess Mini Card for wireless LAN” on page 65 v “ 111 0 Keyboard cover and power boar d” on page 68 v “1 130 Keyboard” on page 71 v “1 140 LCD unit” on page 73 Note: LED b[...]

  • Page 85

    T able 25. Removal steps of keyboard bezel and LED board L (continued) 3 3 3 3 3 3 Step Screw (quantity) Color T orque 3 M2.5 × 5 mm, small-head, nylon-coated (6) Black 2.0 Nm (2.5 kgfcm) 5 4 4 4 5 4 5 4 4 6 When installing: Make sure that all the FPC connectors and the cable ar e attached firmly . Lenovo 3000 N500 77[...]

  • Page 86

    T able 25. Removal steps of keyboard bezel and LED board L (continued) 7 8 9 10 8 Step Screw (quantity) Color T orque 8 M2 × 3 mm, wafer-head, nylon-coated (2) Silver 2.0 Nm (2.5 kgfcm) 78 Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

  • Page 87

    1 160 LED board R For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1090 W ireless LAN card slot cover and PCI Expr ess Mini Card for wireless LAN” on page 65 v “ 111 0 Keyboard cover and power boar d” on page 68 v “1 130 Keyboard” on page 71 v “1 140 LCD unit” on page 73 v “1 150 Keyboard bezel and [...]

  • Page 88

    1 170 System board and ExpressCard slot assembly For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1090 W ireless LAN card slot cover and PCI Expr ess Mini Card for wireless LAN” on page 65 v “ 111 0 Keyboard cover and power boar d” on page 68 v “1 130 Keyboard” on page 71 v “1 140 LCD unit” on page 73[...]

  • Page 89

    T able 27. Removal steps of system board, PC Card/ExpressCard slots assembly (continued) 3 2 4 4 When installing: Make sure that the connectors ar e attached firmly . Step Screw (quantity) Color T orque 4 M2.5 × 5 mm, wafer-head, nylon-coated (2) Black 2.0 Nm (2.5 kgfcm) Lenovo 3000 N500 81[...]

  • Page 90

    T able 27. Removal steps of system board, PC Card/ExpressCard slots assembly (continued) 5 a b b c When installing: When attaching the system board to the base cover , adjust the placement of the wireless radio switch as shown in a , and make sur e that both of the audio jack and the microphone jack ar e attached to the holes on the base cove[...]

  • Page 91

    T able 27. Removal steps of system board, PC Card/ExpressCard slots assembly (continued) 8 Lenovo 3000 N500 83[...]

  • Page 92

    1 180 Speakers and base cover For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1090 W ireless LAN card slot cover and PCI Expr ess Mini Card for wireless LAN” on page 65 v “ 111 0 Keyboard cover and power boar d” on page 68 v “1 130 Keyboard” on page 71 v “1 140 LCD unit” on page 73 v “1 150 Keyboar[...]

  • Page 93

    Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover , you need to apply the following label: a Product label Following labels need to be peeled off fr om the old base cover , and need to be put on the new base cover . b Israel label c[...]

  • Page 94

    2010 LCD front bezel For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1090 W ireless LAN card slot cover and PCI Expr ess Mini Card for wireless LAN” on page 65 v “ 111 0 Keyboard cover and power boar d” on page 68 v “1 130 Keyboard” on page 71 v “1 140 LCD unit” on page 73 T able 29. Removal steps of[...]

  • Page 95

    2020 Inverter card For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1090 W ireless LAN card slot cover and PCI Expr ess Mini Card for wireless LAN” on page 65 v “ 111 0 Keyboard cover and power boar d” on page 68 v “1 130 Keyboard” on page 71 v “1 140 LCD unit” on page 73 v “2010 LCD front bezel” [...]

  • Page 96

    2030 Integrated camera For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1090 W ireless LAN card slot cover and PCI Expr ess Mini Card for wireless LAN” on page 65 v “ 111 0 Keyboard cover and power boar d” on page 68 v “1 130 Keyboard” on page 71 v “1 140 LCD unit” on page 73 v “2010 LCD front bezel[...]

  • Page 97

    2040 LCD panel, LCD cable, and hinges For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1090 W ireless LAN card slot cover and PCI Expr ess Mini Card for wireless LAN” on page 65 v “ 111 0 Keyboard cover and power boar d” on page 68 v “1 130 Keyboard” on page 71 v “1 140 LCD unit” on page 73 v “2010 [...]

  • Page 98

    T able 32. Removal steps of LCD panel, LCD cable, and hinges (continued) 2 3 5 5 4 4 4 4 Step Screw (quantity) Color T orque 4 M2 × 3 mm, wafer-head, nylon-coated (8) Black 1.0 Nm (1.5 kgfcm) 90 Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

  • Page 99

    T able 32. Removal steps of LCD panel, LCD cable, and hinges (continued) 6 7 When installing: Make sure that the LCD cable is attached firmly . Lenovo 3000 N500 91[...]

  • Page 100

    2050 Antenna assembly and LCD cover For access, remove these FRUs in or der: v “1010 Battery pack” on page 54 v “1090 W ireless LAN card slot cover and PCI Expr ess Mini Card for wireless LAN” on page 65 v “ 111 0 Keyboard cover and power boar d” on page 68 v “1 130 Keyboard” on page 71 v “1 140 LCD unit” on page 73 v “2010 LC[...]

  • Page 101

    Locations Front view 1 Integrated camera (for some models) 2 T ouch sensor/volume control buttons 3 Status indicators Note: For the description of each indicator , see “Status indicators” on page 45. 4 AC power jack 5 Optical drive 6 USB (Universal serial bus) connectors 7 RJ-1 1 (modem) jack 8 St[...]

  • Page 102

    1 2 3 8 8 12 11 10 9 4 5 6 7 13 14 3 15 16 94 Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

  • Page 103

    Rear view 1 PCI Express Car d slot 2 USB (Universal serial bus) connectors 3 VGA port 4 RJ-45 (Ethernet) jack 5 Security key hole 1 3 4 5 2 Bottom view 1 Battery pack latch (manual) 2 Battery pack 3 Battery pack latch (spring loaded) 4 CPU and DIMM compartment 5 Hard disk drive compartment[...]

  • Page 104

    Parts list This section contains following lists of the service parts. v “Overall” on page 97 v “LCD FRUs” on page 101 v “Keyboard” on page 103 v “Miscellaneous parts” on page 104 v “AC adapters” on page 105 v “Power cords” on page 106 v “Recovery discs” on page 107 v “Common service tools” on page 111 Notes: v Each [...]

  • Page 105

    Overall 1 2 3 4 5 a 6 7 8 b 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Lenovo 3000 N500 97[...]

  • Page 106

    T able 34. Parts list—Overall No. FRU FRU no. RoHS ID CRU ID a - d See “Miscellaneous parts” on page 104. 1 LCD unit (see “LCD FRUs” on page 101.) 2 Keyboard cover 43N8371 R N 3 Power board with cable 43N8372 R N 4 Keyboard bezel assembly with touch pad 43N8369 R N 5 LED boards with cable 43N8376 R N 6 System board assembly with HDMI, Int[...]

  • Page 107

    T able 34. Parts list—Overall (continued) No. FRU FRU no. RoHS ID CRU ID 7 CPU assembly , Intel Cor e 2 Duo processor T9400 (2.53 GHz) v 4233-CTO 42W7987 R N 7 CPU assembly , Intel Cor e 2 Duo processor T9600 (2.80 GHz) v 4233-CTO 42W7988 R N 8 1-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card v 4233-CTO, 32x, 33x, 34x, 35x, 36x, 37x, 38x, 39x, 3Ax, 3B[...]

  • Page 108

    T able 34. Parts list—Overall (continued) No. FRU FRU no. RoHS ID CRU ID 14 S ATA Hard disk drive assembly , 120 GB 5,400 rpm v 4233-CTO 43N8391 R * 14 S ATA Hard disk drive assembly , 160 GB 5,400 rpm v 4233-CTO, 32x, 33x, 34x, 35x, 36x, 38x, 39x, 3Ax, 3Bx 43N8393 R * 14 S ATA Hard disk drive assembly , 160 GB 5,400 rpm v 4233-CTO, 32x, 33x, 34x[...]

  • Page 109

    LCD FRUs In Lenovo 3000 N500, there ar e following types of LCDs. v “15.4-in. WXGA TFT” 1 6 7 8 2 3 4 5 15.4-in. WXGA TFT T able 35. Parts list—15.4-in. WXGA TFT No. FRU FRU no. RoHS ID CRU ID 1 LCD front bezel 43N8363 R N 2 Hinges 43N8364 R N 3 Camera module v 4233-CTO, 32x, 33x, 34x, 35x, 36x, 37x, 38x, 39x, 3Ax, 3Bx, 3Cx, 3Dx, 3Ex 43N8367 [...]

  • Page 110

    T able 35. Parts list—15.4-in. WXGA TFT (continued) No. FRU FRU no. RoHS ID CRU ID 4 RT C cable for camera v 4233-CTO, 32x, 33x, 34x, 35x, 36x, 37x, 38x, 39x, 3Ax, 3Bx, 3Cx, 3Dx, 3Ex 43N8366 R N 5 LCD cover 43N8362 R N 6 LCD cable assembly 43N8365 R N 7 Inverter card 43N8355 R N 7 Inverter card 43N8356 R N 7 Inverter card 43N8357 R N 8 LCD panel,[...]

  • Page 111

    Keyboard T able 36. Language P/N RoHS ID CRU ID Arabic 42T3353 42T3418 R ** Belgian 42T3350 42T3415 Canadian French (058) 42T3340 — Canadian French (Acnor) — 42T3404 Czech 42T3358 42T3423 Danish 42T3347 42T3412 Dutch 42T3344 42T3409 Finnish, Swedish 42T3345 42T3410 French 42T3343 42T3408 German 42T3341 42T3406 Greek (U.S. English and Gr eek lay[...]

  • Page 112

    Miscellaneous parts T able 37. Parts list—Miscellaneous parts FRU P/N RoHS ID CRU ID Screw kit (including nylon-coated scr ews): v M2 × 2.5 mm (black), wafer head (8) v M2 × 3 mm (black), wafer head (12) v M2 × 3 mm (silver), wafer head (6) v M2 × 4 mm (black), wafer head (2) v M2.5 × 5 mm (black), wafer head (20) v M2.5 × 5 mm (silver), wa[...]

  • Page 113

    AC adapters T able 38. Parts list—3-pin AC adapters FRU P/N RoHS ID CRU ID 3-pin (90 W, 20 V) adapter (models CTO, xxA, xxB, xxC, xxG, xxH, xxK, xxM, xxT , xxV) 92P1 104 R * 3-pin (90 W, 20 V) adapter (models CTO, xxA, xxB, xxC, xxG, xxH, xxK, xxM, xxT , xxV) 42T5275 3-pin (90 W, 20 V) adapter (models CTO, xxA, xxB, xxC, xxG, xxH, xxK, xxM, xxT ,[...]

  • Page 114

    Power cords A Lenovo 3000 power cord for a specific country or r egion is usually available only in that country or region: T able 39. Parts list—2-pin power cords Region P/N RoHS ID CRU ID Argentina v models -CTO, xxY 42T5020 42T5105 R * Brazil v models -CTO, xxP 42T5180 42T5183 Canada, U.S. v models -CTO, xxF , xxL, xxS, xxU 42T5008 42T5093 Jap[...]

  • Page 115

    Recovery discs Windows XP Professional DVDs For the following models, W indows XP Professional DVDs ar e prepared: v 4233-CTO, 24x, 25x, 36x, 3Bx, 3Ex T able 41. Parts list—Windows XP Professional recovery DVDs Language P/N RoHS ID CRU ID Arabic 56Y0093 R N Czech 56Y0094 Danish 56Y0095 Dutch 56Y0096 English 56Y01 10 English (modem-disabled) 56Y01[...]

  • Page 116

    Windows V ista Home Basic (32 bit) DVDs W indows V ista Home Basic (32 bit) is preinstalled as the operating system in the following models: v 4233-CTO, 22x, 32x, 34x, 39x T able 42. Parts list—Windows Vista Home Basic (32 bit) DVDs Language P/N RoHS ID CRU ID Czech 56Y0024 R N Danish 56Y0025 English 56Y0040 English (modem-disabled) 56Y0042 Frenc[...]

  • Page 117

    Windows V ista Home Premium (32 bit) DVDs W indows V ista Home Premium (32 bit) is pr einstalled as the operating system in the following models: v 4233-CTO, 23x, 35x, 37x, 3Ax, 3Cx, 3Dx T able 43. Parts list—Windows Vista Home Premium (32 bit) DVDs Language P/N RoHS ID CRU ID Czech 56Y0024 R N Danish 56Y0025 English 56Y0040 English (modem-disabl[...]

  • Page 118

    Windows V ista Business (32 bit) DVDs W indows V ista Business (32 bit) is preinstalled as the operating system in the following models: v 4233-CTO, 24x, 25x, 36x, 3Bx, 3Ex T able 44. Parts list—Windows Vista Business (32 bit) DVDs Language P/N RoHS ID CRU ID Czech 56Y0000 R N Danish 56Y0001 English 56Y0016 English (modem-disabled) 56Y0018 French[...]

  • Page 119

    Common service tools T able 45. Parts list—Common service tools T ool P/N Screwdriver kit 95F3598 1/4 ″ drive spinner handle 1650840 1/4 ″ Sq. to 1/4 ″ hex torx adapter 93F2838 TR7-TR-10 tamper resistant torx bits 00P6967 Removal tool antenna RF connector 08K7159 USB 2.0 CD-R W/DVD-ROM combo drive II 40Y8687 USB cable 40Y8704 USB floppy dis[...]

  • Page 120

    11 2 Lenovo 3000 N500 Hardwar e Maintenance Manual[...]

  • Page 121

    Notices Lenovo may not offer the pr oducts, services, or features discussed in this document in all countries. Consult your local Lenovo repr esentative for information on the products and services curr ently available in your area. Any refer ence to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo produ[...]

  • Page 122

    vary significantly . Some measurements may have been made on development-level systems and there is no guarantee that these measur ements will be the same on generally available systems. Furthermore, some measur ements may have been estimated through extrapolation. Actual r esults may vary . Users of this document should verify the applicable data [...]

  • Page 123

    [...]

  • Page 124

    Part Number: 45N3577 (1P) P/N: 45N3577[...]