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Lathem PC3500TX manual

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Table of contents for the manual

  • Page 1

    PC3500TX Terminal Installation & User’s Guide[...]

  • Page 2

    Limited One-Year Limited Warranty Lathem warrants the hardware products de scribed in this guide against defect s in material and workmanship for a period of one year from date of original purchase from Lathem or from an authorized Lathem res eller. The conditions of this warranty and the extent of the respons ibility of Lathem Time Corpor ation (?[...]

  • Page 3

    PayClock, Lathem and the Lathem logo are registered trademarks of L athem Tim e Corporation. Other pr oduct nam es mentioned in this m anual ma y be trademarks of th eir r espective com panies and are hereby acknowledged. Warning : Changes or modifications to this unit not expressly a pproved by the party responsible for compliance could void the u[...]

  • Page 4

    C ONTENTS WELCOME........................................................................................................................ ............. 1 F EATURES AND S PECIFICATIONS .................................................................................................... 1 MOUNTING THE TERMINAL .........................................[...]

  • Page 5

    PC3500TX Terminal Inst allation & User’s Guide - 1 CHAPTER 1 Welcome Reliability, functionality and ease o f use are trademarks of the PayClock terminals. Using Lathem time and attendance software and y our computer, PayClock terminals are the perfect solution for b u sinesses that want to track employee time and automate payroll. PC3500TX NO[...]

  • Page 6

    2 - PC3500TX Terminal Inst allation & User’s Guide Cable Specs: Category 4 or Cat egory 5 unshielded twis ted pair high-speed data transmission cable. Note: All cables must conform to local building/electrical codes. Consult a qualified i nstaller Capacities: Employee 600 Departments 290 Transactions 900 (approximate ) Power Surges and Spikes[...]

  • Page 7

    PC3500TX Terminal Inst allation & User’s Guide - 3 CHAPTER 2 Mounting the Terminal Pre-T erminal Inst allation Before deciding where to mount the terminal , you will need to verify that it will be within 4 feet of an 115VAC power outl et. The outlet should not be located near devices that may cause interference on the line such as refrigerato[...]

  • Page 8

    4 - PC3500TX Terminal Inst allation & User’s Guide To install the mounting bracket ♦ Locate a flat wall surface. Make sure you can plug the terminal into a 110VAC wall outlet (220VAC in Europe and ot her areas), which should be no farther than 4 feet from the terminal. ♦ Place the bottom of the mounting tem plate on the wall 48 inches fro[...]

  • Page 9

    PC3500TX Terminal Inst allation & User’s Guide - 5 ♦ If all wiring is not routed from the wall , remove one of the m ounting bracket knockouts, so you can run the com munication cabl e and 12VDC power pack cable to the terminal. ♦ Insert the key into the m ounting bracket lock and turn the key count er clockwise. ♦ Align the slots on th[...]

  • Page 10

    6 - PC3500TX Terminal Inst allation & User’s Guide CHAPTER 3 Connect the Communication Cable For Ethernet comm unications, CAT 4 or 5 unshi elded twisted pair hi gh-speed data comm unication cable is recom mended. An R J45 plug should be attached as shown in t he diagram below. Once the plug is attached to the cable, unl ock and remove the te[...]

  • Page 11

    PC3500TX Terminal Inst allation & User’s Guide - 7 CHAPTER 4 Setup the Terminal You must power up and configure each termin al when you install it. You can do this through the termi nal’s test and setup m ode. To setup the PC3500TX term inal you m ust have the following: Terminal IP Address (PC3500TX that you are installing) Host IP Address[...]

  • Page 12

    8 - PC3500TX Terminal Inst allation & User’s Guide To power up the terminal ♦ Set the Test / Use switch t o the USE position (toward the m odular jacks). ♦ Plug the term inal 12VDC power supply into t he power connector. The terminal goes t hrough the power up test, beeps and the lights fl ash. The display message “ TERMINAL LOCKED ” [...]

  • Page 13

    PC3500TX Terminal Inst allation & User’s Guide - 9 Setup Mode – 177B Firmwar e (For PayClock Pro 3.355G and earlier) To Setup the PC3500TX’s Ethernet Communications Setup Mode allows you to set up the terminal to comm unicate through the network with the PayClock “TCP/IP Server”. IMPORTANT! The PC3500TX term inal requires that the Ter[...]

  • Page 14

    10 - PC3500TX Terminal Inst allation & User’s Guide ♦ Press the ENTER key. The following message will be displayed : TERMINAL IP ADDRESS ###. ###. ###. ###. _ _ _ This is the PC3500TX’s unique IP address. This m ust be a “Static” IP address that will be assigned by the netwo r k administrator. Enter the terminals numeric IP address in[...]

  • Page 15

    PC3500TX Terminal Inst allation & User’s Guide - 11 This is the system Router used for directi ng network traffic. (See your network administrator for assignm ent.) Enter the numeric Router or Gateway address in blocks of t hree followed by the ENTER key. The following message will be displayed: ENETADD= XXXXXXXXXXXX SETUP COMPLETE The XXXXXX[...]

  • Page 16

    12 - PC3500TX Terminal Inst allation & User’s Guide Setup Mode – 177G Firmware (For PayClock Pro 4.1 and later) To Setup the PC3500TX’s Ethernet Communications Setup Mode allows you to set up the terminal to comm unicate through the network with the PayClock “TCP/IP Server”. IMPORTANT! The PC3500TX term inal requires that the Term ina[...]

  • Page 17

    PC3500TX Terminal Inst allation & User’s Guide - 13 Press the ENTER key. The following message will be displayed : TCP/IP Conn. Mode Press the CLEAR key and select the Static option. Press the ENTER key. The following message will be displayed : Enter Socket Port # Enter 02500 followed by the ENTER key. The follo wing message will be displaye[...]

  • Page 18

    14 - PC3500TX Terminal Inst allation & User’s Guide Enter the router’s numeri c IP address followed by the ENTER key. If you do not use a Router, select No followed by the ENTER key . After setting the Router optio n the following message will be displayed: Enter Sub Net Mask ###. ###. ###. ### This is the Subnet Mask. (See y our network ad[...]

  • Page 19

    PC3500TX Terminal Inst allation & User’s Guide - 15 Te s t M o d e Use the Test Mode to make sure the key p ad, memory; real tim e terminal, and badge reader are working. NOTE: You can exit Test Mode at any time by placing the Test/Use switch back to the USE position (toward the m odular jacks), then pressing the Clear key . To start the Test[...]

  • Page 20

    16 - PC3500TX Terminal Inst allation & User’s Guide ♦ If the terminal accepts the badge, the badge num ber displays and the terminal beeps. To continue in the TEST MODE, p ress the CLEAR key three (3) times. You will then see Battery Test. Battery Test If you purchased the optional batt ery (UPS), y ou can use the Battery Test to check the [...]

  • Page 21

    PC3500TX Terminal Inst allation & User’s Guide - 17 Restart Mode The Restart Mode clears all transaction data and any dat a downloaded from the computer. The terminal' s Ethernet comm unication settings are not cleared. To restart the terminal ♦ Press Enter to select Restart Mode. You will see PRESS ENTER TO CLEAR ALL TRANSACTION DATA [...]

  • Page 22

    18 - PC3500TX Terminal Inst allation & User’s Guide CHAPTER 5 Use the Terminal At the PC3500TX series term inals, empl oyees can punch in and out, transfer, enter amounts and view punch i nformation. They can do t his by swiping their badge or entering their badge num ber at the keypad. To punch The PC3500TX series term inals have a bar code [...]

  • Page 23

    PC3500TX Terminal Inst allation & User’s Guide - 19 To transfer ♦ Press Transfer ♦ Swipe your badge or enter your badge num ber ♦ Key in the ID number for the transfer ♦ Press Enter To start a New Day ♦ Press New Day ♦ Swipe your badge or enter your badge num ber Note: This function key m ust be enabled in the Advanced tab of the [...]

  • Page 24

    20 - PC3500TX Terminal Inst allation & User’s Guide To see employee Info ♦ Press employee Info ♦ Swipe your badge or enter your badge num ber ♦ Select one of the options • 1 -Week to Date Hours- disp la ys a to the minute estimate of time • 2 -Benefit Time- displays the benefit time ba la nce • 3 -Work Schedule- displays the next [...]

  • Page 25

    PC3500TX Terminal Inst allation & User’s Guide - 21 A PPENDIX A Install/Replace the Optional Backup Battery ♦ Unlock and remove the term inal from its mount ing plate and set aside ♦ Remove the phillips head screw from the battery holder located in the mounting plate ♦ Remove the ol d battery ♦ Place the new battery into the battery c[...]

  • Page 26

    22 - PC3500TX Terminal Inst allation & User’s Guide A PPENDIX B Optional Signal Device With a bell relay, you can program when bells or oth er d evices will ring using the Bell Wizard in your Terminal Ma nager software. Call Lathem to purchase a bell relay. You should have a qualified/certi fied electrician connect y our signaling devices to [...]

  • Page 27

    PC3500TX Terminal Inst allation & User’s Guide - 23 A PPENDIX C Network Wiring Topologies Typical Lan network configuration PC running Term inal Manager TCP/IP Server Network Switch[...]

  • Page 28

    24 - PC3500TX Terminal Inst allation & User’s Guide Typical Wan network configuration PC running Term inal Manager TCP/IP Server Network Router Network Switch Network Router[...]

  • Page 29

    PC3500TX Terminal Inst allation & User’s Guide - 25 A PPENDIX C Troubleshooting the Terminal Problem : Terminal does not power up and no lights are on. Reason : Your power is not connected. Solution: Ensure that t he power pack is plugged into a live AC outl et. Ensure that the other end of the power pack is plugged into t he terminal. Proble[...]

  • Page 30

    26 - PC3500TX Terminal Inst allation & User’s Guide Proble m: The term inal is not communicating with the com puter. Reason : Comm unication param eters were not previously set. Solutio n: Place term inal in Test Mode a nd step through Test procedures. The network admini strator would provide the foll owing: •Static IP address to be assign [...]

  • Page 31

    PC3500TX Terminal Inst allation & User’s Guide - 27 Solutio n: Insure that all connections are m ade and that the PayClock software is functional. If possible, ta ke a known working termi nal, re-address it as this particular terminal and determine if the problem is related to the terminal, installati on or computer. Problem : The terminal do[...]

  • Page 32

    28 - PC3500TX Terminal Inst allation & User’s Guide Problem : Terminal does not accept New Day ( F2 key ) entries through the keypad. Reason : The New Day function key ( F2 ) has not been enable d in the Terminal Manager software. Solution: Open the PC3500TX’s Term inal Properties i n Terminal Manager • Select the Advanced tab • Check t[...]

  • Page 33

    PC3500TX Terminal Inst allation & User’s Guide - 29 A PPENDIX D Terminal Data Sheet Terminal Location Static Terminal IP Address Host IP Address Subnet Mask Gateway Ethernet (MAC) Address Terminal Location Static Terminal IP Address Host IP Address Subnet Mask Gateway Ethernet (MAC) Address Terminal Location Static Terminal IP Address Host IP[...]