Konica Minolta bizhub 40p manual

bizhub 40P User’s Guide A0DX-9564-00A[...]

Thank You Thank you for purchasing a bizhub 40P . Y ou have made an excellent choice. Y our bizhub 4 0P is specially design ed for optimal performance in Windows, Macin- tosh and Linux environments. Trademarks KONICA MINOL T A and the KONICA MINO L T A logo are trademarks or registered trademarks of KONICA MINOL T A HOLDINGS, INC. bizhub and PageSc[...]

SOFTWARE LICENSE AGREEMENT This package contains the following materials pr ovided by Konica Minolta Business T echnolo- gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in th e special format and in the encrypted form ( “Font Programs”), other software which runs o[...]

1 1. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F .R.2.101, con sisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F .R. 12.212. Consis- tent with 48 C.F .R. 12.212 and 48 C .F .R. 227.7202-1 through 227.7202[...]

Contents Contents i 1 Introduction ... ................. .................... ................. ................... ................. .......... 1 Getting Acquainted with Your Printer 2 Space Requirements 2 Printer Parts 4 Front View 4 Rear View 4 Internal View 5 Front View with Options 6 2 About the Software ......................... .............[...]

Contents ii Windows Vista/XP/Server 2003/2000 (KONICA MINOLTA bizhub 40P PCL, KONICA MINOLTA bizhub 40P PS) 12 Uninstallin g the Printer Driver (for Win dows) 14 Windows Vista/XP/Server 2003/2000 (KONICA MINOLTA bizhub 40P PCL, KONICA MINOLTA bizhub 40P PS) 14 Displaying Printer Driver Settings (fo r Windows) 1 5 Windows Vista 15 Windows XP/Server [...]

Contents iii Help Screens 29 Configuration Menu Overview 3 0 Main Menu 30 PROOF/PRINT MENU 31 Printing/Deleting a Stored Job 31 Entering the Password 33 PRINT MENU 34 PAPER MENU 36 QUALITY MENU 49 MEMORY DIRECT 52 INTERFACE MENU 55 SYS DEFAULT MENU 63 MAINTENANCE MENU 74 SERVICE MENU 77 5 Memory Direct ......................... ................... [...]

Contents iv Media Storage 112 7 Replacing Consumables ......................... .................... .................... .............. 113 Replacing Co nsumables 11 4 About toner cartridge 11 4 Replacing a Tone r Cartridge 116 Replacing the Fuser Unit 118 Replacing the Transfer Roller 124 Replacing the Feed Roller 126 Replacing the Feed Roller (i[...]

Contents v Antistatic Protection 191 Dual In-Line Memory Module (DIMM) 192 Installing a DIMM 192 Hard Disk Kit 196 Installing the Hard Disk kit 196 CompactFlash 200 Installing the CompactFlash card 200 Duplex 205 Installing the Duplex 205 Lower Feeder Unit 208 Kit Contents 208 Installing the Lower Feeder Unit 209 Offset Tray 214 Installing the Offs[...]

Contents vi[...]

Introduction[...]

Getting Acquainted with Your Printer 2 Getting Acquainted with Your Printer Space Requirements T o ensure easy operation, consum able replacement and maintenance, adhere to the recommended space requirements detailed below . 921.8 mm (36.3 " ) Front View with Options Front View 421.8 mm (16.6 " ) 200 mm (7.9 " ) 300 mm (1 1.8 " [...]

Getting Acquainted wi th Your Printer 3  " The option appears shaded in the above illustratio ns. Side View with Options 921.5 mm (36.3 " ) 150 mm (5.9 " ) 275 mm (10.8 " ) 465.4 mm (18.3 " ) 1 130.4 mm (44.5 " ) 240 mm (9.4 " ) 100 mm (3.9 " ) 721.5 mm (28.4 " ) 200 mm (7.9 " )[...]

Getting Acquainted with Your Printer 4 Printer Parts The following drawings illustra te the part s of your printer referred to through- out this guide, so please take some time to become familiar with them. Front View 1—Cen ter output tray 2—Con trol panel 3—V entilation grill es 4—Paper meter 5—Tray1 (A4/150sheets) 6—Tray2 (A4/550sheet[...]

Getting Acquainted wi th Your Printer 5 Internal View 1—Paper stop per 2—T oner cartridge 3—T op cover 4—Fuser uni t 5—Tr ansfer roller 3 2 5 1 4 2 4 5[...]

Getting Acquainted with Your Printer 6 Front View with Options 1—Dup lex 2—Low er feeder units (T ray 3 an d T ray 4) 3—Sub tray 4—Offset tray 2 4 3 1 1 4[...]

About the Software[...]

Printer Driver CD-ROM 8 Printer Driver CD-ROM PostScript Drivers  " A specific PPD file has been prepar ed for applications (such as Pag e- Maker and Corel Draw) t hat require that a PPD file be specified wh en printing. When specifying a PPD file while printing on Windows Vista, XP , Server 2003 and 2000, use the spec ific PPD file provide[...]

Utilities and Docu mentation CD-ROM 9 PPD Files  " For details on the installation of the Windows printer drivers, refer to the Installation Guide on the Utilities and Documentation CD-ROM. Utilities and Documentation CD-ROM Utilities Operating System Use/Benefit Windows Vista/XP/Server 2003/2000 These PPD files allow you to install the pri[...]

Utilities and Docu mentation CD-ROM 10 PageScope Web Connection With a Web browser , the status of printers can be checked, and the vari- ous settings ca n be changed. For details, refer to the Reference Guide on the Utilities and Documenta- tion CD-ROM. PageScope Network Setup Using t he TCP/IP and IPX protocols, basic network printer settings can[...]

System Requirements 11 System Requirements  Personal co mputer – Pentium 2: 400 MHz (Pentium 3: 50 0 MHz or higher i s recommended) – Power Mac G3 or later (G4 or later is recommended) – Macintosh equipped with an Intel processor  Operating System – Microsoft Windows Vista Home Ba sic/Home Premium/Ultimate/Busi- ness/Enterprise, Windo[...]

Selecting Driver Options /Defaults (for Windows) 12 Selecting Driver Options/Defaults (for Windows) Before you start working with your printer , you are advised to verify/chan ge the default driver settings. Also, in case you have options installed, you should “declare” the opti ons in the driver . Windows Vista/XP/Server 2003/2000 (KONICA MINO[...]

Selecting Driver Options /Defaults (for Windows) 13  " If Memory Card is selected, select Disabl e , Enable (1 GB Under) , or Enable (1 G B Over) , according to th e installed Com- pactFlash card. 7 Click Apply .  " Depending on the ve rsion of the operating system, Apply may not appear. If this is the case, continue with th e next [...]

Uninstalling the Printe r Driver (for Windows) 14 Uninstalling the Printer Driver (for Windows) This section describes how to uninstall the KONICA MINOL T A bizhub 40P printer driver if necessary . Windows Vista/XP/Server 2003/2000 (KONICA MINOLTA bizhub 40P PCL, KONICA MINOL TA bizhub 40P PS) 1 Close all app lications. 2 Choose the Unin stall Prog[...]

Displaying Printer Driver Settings (for Windows) 15 Displaying Printer Driver Settings (for Windows) Windows Vista 1 From the St ar t menu, click Co ntrol Panel , then Hardware and Sound , and then click Printers to open the Printers directory . 2 Right-click the KONICA MINOL T A bi zhub 40P PCL or KONICA MINOL T A bizhub 40P PS prin ter icon and c[...]

Using the Postscript and PCL Printer Driver 16 Using the Postscript and PCL Printer Driver Common Buttons The buttons described b elow appear on each tab. OK Click to exit the Properties dial og box, saving any changes made. Cancel Click to exit the Properties dialog b ox without saving any ch anges made. Apply Click to save all changes without ex [...]

Using the Postscript and PCL Printer Driver 17 Paper View Click the button to display a sample of the page layout in the fig ure area.  " This button does not appear on th e Advanced and Qu ality tabs. Printer View Click the button to display an image of the printer (with all installed options) in the figure area.  " This button doe[...]

Using the Postscript and PCL Printer Driver 18  Zoom (expand/reduce) documen ts  S pecify the paper source  S pecify the type of media  S pecify the number of copies  T urn on/off job collation  T urn on/off offset  Save a print job on the printer and print it later (Job Retention )  Save a confidential job on the prin ter a[...]

Using the Postscript and PCL Printer Driver 19  S pecify the tray that contains the paper for the front and back cover pages and separator pages. Watermark/Overlay Tab  " Be sure to use ove rlays with print jobs with a paper size and orienta- tion that matches the overlay form. In addition, if settings have bee n s pecified for “N-up?[...]

Using the Postscript and PCL Printer Driver 20  S pecify the resolution for the printout  Select whether or not economy printing is used  S pecify the format of fonts that are to be downloaded  Print using the printer ’s fonts  Control the tones (Contras t) of an image (PCL printer driver only)  Control the darkness (Brig htness[...]

Using the Status Monitor (Windows Only)[...]

Working with the Status Monitor 22 Working with the Status Monitor Introduction The S tatus Monitor shows information ab out the current status of the printer . The S tatus Monitor can be installed from the Utilities and Documentation CD-ROM. For details on the installation, refer to the Reference Guide on the Utilities and Documentation CD-ROM. Op[...]

Recognizing Status Monitor Alerts 23  Recovery Instructio ns —Provides you with explana tions of what you need to do in order to correct problems and re cover from error conditions. Consumables T a b Displays the usage status (approximate percentage remaining) of each con- sumables.  Refresh —Rechecks the supplies and displays their statu[...]

Closing the Status Monitor 24[...]

Printer Control Panel and Configuration Menu[...]

About the Control Panel 26 About the Control Panel The control panel, located on the top of the printer , all ows you to direct the printer ’s operation. In addition, it displays the current status of the printer , including any condition th at needs your attention. Control Panel Keys and Port No. Item Explanation 1  Cancels the currentl y dis[...]

About the Control Panel 27 3  Moves the cursor up  Returns to the status screen from the help screen  Within a menu choice that is changeable char- acter by character , scrolls upward throug h the available characters  , appears in the message window 4  Moves the cursor to the right  Displays the next help screen  appears in th[...]

About the Control Panel 28 Message Window The current status of the printer, the amo unt of toner remaining, and any error messages can be viewed from the message window . No. Det ails 1 The printer status is indicated by the color of the indicator and light- ing/flashing of the message window .  READY : Indicator lit up in bl ue and window lit [...]

About the Control Panel 29 Help Screens The help screens appear when the key is pressed after an error occurred, such as a media misfee d, so that the error can b e corrected.[...]

Configuration Menu Overview 30 Configuration Menu Overview The configuration menu accessible fro m the control panel is structured as shown bel ow . Main Menu  " * This menu item appears only if an optional hard disk kit is installed. ** This menu item app ears when an optional hard disk kit or a Com- pactFlash card is installed, and INTERF[...]

Configuration Menu Overview 31 PROOF/PRINT MENU  " This menu item appears only if an opti onal hard disk kit is installed. With this menu item, print jobs that we re set to be saved on the hard disk by using Job Retention on the Basic tab of the printer driver can be printed or deleted.  " All factory default val ues are shown in bo[...]

Configuration Menu Overview 32 2 Select PRINT or DELETE , and then press the Menu/Select key .  " If PRINT was selected, continue with step 3. If DELETE was selected, continue with step 5. 3 Press the and keys to specify the number of copies to be printed. (Settings: 1 to 999 ; Default: 1 ) 4 Press the Menu/Select key . Printing begins. 5 S[...]

Configuration Menu Overview 33 Entering the Password If the print job selected in the PROOF/PRINT MENU is a secure d job, a screen for entering the password appear s. Follow the procedure describ ed below to type in the four-digit passw ord specified from the printer driver . 1 Press the to increase or the to decrease the first digit of the pass- w[...]

Configuration Menu Overview 34 PRINT MENU With this menu, printer information, such as the configuration page and the statistics p age, can be printed.  " * This menu item appears only if an optional hard disk kit or a Com- pactFlash card is installed.  " All factory default values are shown in bold. CONFIGURA- TION PG Settings PRIN[...]

Configuration Menu Overview 35 DIRECTORY LIST Settings PRINT /CANCEL Prints the directory list of the hard disk or CompactFlash card.[...]

Configuration Menu Overview 36 PAPER MENU With this menu, the paper used for printing can be managed. DEFAULT TRAY TRAY 1 PAPER SIZE CUSTOM SIZE * PAPER TYPE FINISHING ***** PAPER SOURCE COLLATE **** DUPLEX *** COPIES PAPER MENU JOB SEPARATION ***** SIZE SETTING TRAY 2 PAPER SIZE CUSTOM SIZE * PAPER TYPE SIZE SETTING TRAY 3 ** PAPER SIZE CUSTOM SIZ[...]

Configuration Menu Overview 37  " * This menu item appears only when you select CUSTOM from the TRAY X/PAPER SIZE menu. ** These menu items appear only if one or both of the optiona l lower feeder units are installed. *** This menu item appears only if a duplex is installed. **** This menu item appears on ly if an optio nal hard disk kit or[...]

Configuration Menu Overview 38  " All factory default values are shown in bold. PAPER SOURCE DEFAULT TRAY Settings TRAY 1 /TRAY 2/ TRAY 3/TRAY 4 Select the setting for the default tray .  " TRAY 3 and TRAY 4 appear only if the optional lower feeder units are installed. TRAY 1 PAPER SIZE Settings ANY/ LETTER /LEGAL/ EXECUTIVE/ A4 /A5[...]

Configuration Menu Overview 39 CUSTOM SIZE S pecify the paper size when custom-sized paper is loaded into T ray 1. The setting units can be switched between millimeters and inche s with the SYS DEFAULT MENU/PAPER/UNIT OF MEASURE setting. Setting range for WIDTH  For MILLIMETERS : 76 to 216 mm (default) – North America: 216 mm – All other reg[...]

Configuration Menu Overview 40 PAPER TYPE Settings ANY/ PLAIN PAPER / RECYCLED/THICK 1/ THICK 2/THICK 3/ LABEL/TRANSPARENCY/ ENVELOPE/POSTCARD/ THIN PAPER Select the setting for the type of paper loaded into Tray 1. SIZE SET- TING Settings AUTO /USER SELECT If AUTO is selected, the printer automatically detect s the p aper size. If USER SELECT is s[...]

Configuration Menu Overview 41 CUSTOM SIZE S pecify the paper size when custom-sized paper is loaded into T ray 2. The setting units can be switched between millimeters and inche s with the SYS DEFAULT MENU/PAPER/UNIT OF MEASURE setting. Setting range for WIDTH  For MILLIMETERS : 98 to 216 mm (default) – North America: 216 mm – All other reg[...]

Configuration Menu Overview 42 PAPER TYPE Settings ANY/ PLAIN PAPER / RECYCLED/THICK 1/ THICK 2/THICK 3/ LABEL/TRANSPARENCY/ ENVELOPE/POSTCARD/ THIN PAPER Select the setting for the type of paper loaded into Tray 2. SIZE SET- TING Settings AUTO /USER SELECT If AUTO is selected, the printer automatically detect s the p aper size. If USER SELECT is s[...]

Configuration Menu Overview 43 CUSTOM SIZE S pecify the paper size when custom-sized paper is loaded into T ray 3. The setting units can be switched between millimeters and inche s with the SYS DEFAULT MENU/PAPER/UNIT OF MEASURE setting. Setting range for WIDTH  For MILLIMETERS : 98 to 216 mm (default) – North America: 216 mm – All other reg[...]

Configuration Menu Overview 44 PAPER TYPE Settings ANY/ PLAIN PAPER / RECYCLED/THICK 1/ THICK 2/THICK 3/ LABEL/TRANSPARENCY/ ENVELOPE/POSTCARD/ THIN PAPER Select the setting for the type of paper loaded into Tray 3. SIZE SET- TING Settings AUTO /USER SELECT If AUTO is selected, the printer automatically detect s the p aper size. If USER SELECT is s[...]

Configuration Menu Overview 45 CUSTOM SIZE S pecify the paper size when custom-sized paper is loaded into T ray 4. The setting units can be switched between millimeters and inche s with the SYS DEFAULT MENU/PAPER/UNIT OF MEASURE setting. Setting range for WIDTH  For MILLIMETERS : 98 to 216 mm (default) – North America: 216 mm – All other reg[...]

Configuration Menu Overview 46 PAPER TYPE Settings ANY/ PLAIN PAPER / RECYCLED/THICK 1/ THICK 2/THICK 3/ LABEL/TRANSPARENCY/ ENVELOPE/POSTCARD/ THIN PAPER Select the setting for the type of paper loaded into Tray 4. SIZE SET- TING Settings AUTO /USER SELECT If AUTO is selected, the printer automatically detect s the p aper size. If USER SELECT is s[...]

Configuration Menu Overview 47 DUPLEX Settings OFF /LONG EDGE/SHORT EDGE If LONG EDGE is selected, the p ages will be printe d on both sides of the paper for long-edge bi nding. If SHORT EDGE is selected, the pages will be printed on both sides of the paper for short-edge binding. The setting specified in the printer driver will override this menu [...]

Configuration Menu Overview 48 JOB SEPA- RATION Settings ON/ OFF The paper is fed to the sub output tray with each print job slightly shifted.  " If FINISHING is set to MAIN TRAY , the print jobs are fed out stacked on the top of eac h other witho ut being shifted.[...]

Configuration Menu Overview 49 QUALITY MENU With this menu, settings for the print quality can be specified.  " All factory default val ues are shown in bold. RESOLU- TION Settings 600 /1200 The resolution of the print image (600 dpi or 1200dpi) can be specifie d. BRIGHT- NESS Settings -15%/-10%/-5%/ 0% /+5%/+10%/ +15% The brightness of the[...]

Configuration Menu Overview 50 HALFTONE IMAGE PRINTING Settings LINE ART/ DETAIL / SMOOTH Select how halftones in images are reproduced. If LINE ART is selected, halftones are reproduced with high precision. If DETAIL is selected, halftones are reproduced with detail. If SMOOTH is selected, halftones are reproduced with smoothness. TEXT PRINTING Se[...]

Configuration Menu Overview 51 ECONOMY PRINT Settings ON/ OFF Select whether to print graphics with a reduced density by reducing the amount o f toner that is used. If ON is selected, the amount of toner used is reduced when printing. If OFF is selected , the amount of toner used is not reduced when printing.[...]

Configuration Menu Overview 52 MEMORY DIRECT This menu item appears when an optio nal hard disk kit or a CompactFlash card is installed, and INTERFACE MENU/MEMORY DIRECT is set to ENABLE . In addition, this menu item does not appear if public user a ccess has not been permitted through au thentication se tting s. For details on the authentica- tion[...]

Configuration Menu Overview 53 LETTER/ A4 Settings LETTER /LEGAL/EXECUTIVE/ A4 / A5/A6/B5(JIS)/B6(JIS)/GOVT LETTER/STATEMENT/FOLIO/SP FOLIO/UK QUARTO/FOOLSCAP/ GOVT LEGAL/16K/KAI 16/KAI 32/ENV C5/ENV C6/ENV DL/ENV MONARCH/ENV CHOU#3/ENV CHOU#4/B5(ISO)/ENV #10/ENV YOU#4/JPOST/JPOST-D/CUSTOM Change the size of the paper .  " The value selecte[...]

Configuration Menu Overview 54 COLLATE Settings ON/ OFF Select whether to collate the copies. If ON is selected, collated printing is performed. If OFF is selected, collated printin g is not performed.  " This menu item appears only if an optional hard disk kit or a Comp actFlash card of 1GB or more is in stalled. MAIN TRAY Settings SUB TRA[...]

Configuration Menu Overview 55 INTERFACE MENU With this menu, interface settings can be specified.  " Restart the printer after changing settings in the ETHERNET menu. JOB TIMEOUT INTERFACE MENU ETHERNET TCP/IP ENABLE IP ADDRESS * SUBNET MASK * DEFAULT GATEWAY * DHCP * HTTP * ENABLE FTP * ENABLE TELNET * BONJOUR * ENABLE DYNAMIC DNS * ENABL[...]

Configuration Menu Overview 56  " * These menu items appear when INTERFACE MENU/ETHERNET/ TCP/IP/ENABLE is set to YES .  " ** This menu item appears only if an optiona l hard disk kit or a Com- pactFlash card is installed. SLP * ENABLE SMTP * ENABLE SNMP * ENABLE WSD PRINT * ENABLE IPSEC * ENABLE IP ADDRESS FILTER * ACCESS PER- MISS[...]

Configuration Menu Overview 57  " All factory default val ues are shown in bold. JOB TIME- OUT Settings 5 seconds- 15 seconds -300 seconds S pecify the timeout interval for a print job being recei ved. ETHER- NET TCP/IP ENABLE Settings YES /NO If YES is selected, TCP/IP is enabled. If NO is selected, TCP/IP is disabled. IP ADDRESS Setting 0[...]

Configuration Menu Overview 58 BOOTP Settings ON/ OFF Select whether or not the IP address is automatically acquired. If ON is selected, the IP address is auto- matically acquired. If OFF is selected, the IP address is not automatically acquired. ARP/ PING Settings ON/ OFF Select whether or not the IP address is automatically acquired. If ON is sel[...]

Configuration Menu Overview 59 BON- JOUR ENABLE Settings YES /NO If YES is selected, BONJOUR is enabled. If NO is selected, BONJOUR is disabled. DYNAMIC DNS ENABLE Settings YES/ NO If YES is selected, DYNAMIC DNS is enabled. If NO is selected, DYNAMIC DNS is disabled. IPP ENABLE Settings YES /NO If YES is selected, IPP is enabled. If NO is selected[...]

Configuration Menu Overview 60 SMTP ENABLE Settings YES /NO If YES is selected, SMTP is enabled. If NO is selected, SMTP is dis- abled. SNMP ENABLE Settings YES /NO If YES is selected, SNMP is enabled. If NO is selected, SNMP is dis- abled. WSD PRINT ENABLE Settings YES /NO If YES is selected, WSD PRINT is enabled. If NO is selected, WSD PRINT is d[...]

Configuration Menu Overview 61 IPv6 ENABLE Settings YES /NO If YES is selected, IPv6 is enabled. If NO is selected, IPv6 is dis- abled. AUTO SET- TING Settings YES /NO If YES is selected, IPv6 address is automatically obtained. If NO is selected, IPv6 auto configuration is disable d. LINK LOCAL Displays the link-local addre ss of IPv6. GLOBAL ADDRE[...]

Configuration Menu Overview 62 MEMORY DIRECT Settings ENABLE /DISABLE Select whether to enable or disable memory direct printing. If ENABLE is selected, memory direct printing is enabled. If DISABLE is selected, memory direct printing is disable d.[...]

Configuration Menu Overview 63 SYS DEFAULT MENU With this menu, settings can be specified to adjust the operation of the printer , such as the display language of the message window a nd the time u ntil the machine enters Energy Saver mode. LANGUAGE EMULATION DEF. EMULATION POSTSCRIPT WAIT TIMEOUT PS ERROR PAGE PS PROTOCOL PCL CR/LF MAPPING LINES P[...]

Configuration Menu Overview 64 LCD CONTRAST SECURITY CHANGE PASSWORD LOCK PANEL CLOCK DATE (xx.xx.xx) TIME HDD FORMAT * USER AREA ONLY ALL RESTORE DEFAULTS RESTORE NETWORK RESTORE PRINTER RESTORE ALL ENERGY SAVER TIME MENU TIMEOUT TIME ZONE HOLD JOB TIMEOUT * CARD FORMAT ** USER AREA ONLY ALL[...]

Configuration Menu Overview 65  " * This menu item appears only if an optional hard disk kit is installed. ** This menu item appears only if an optiona l CompactFlash card is installed. *** These menu items appear only if th e optional lowe r feeder unit is installed. **** This menu item appears on ly if an optio nal hard disk kit or a Com-[...]

Configuration Menu Overview 66  " All factory default values are shown in bold. LAN- GUAGE Settings ENGLISH /FRENCH/GERMAN/SPANISH/ ITALIAN/PORTUGUESE/CZECH/JAPANESE/ KOREAN/SIMPLIFIED CHINESE/ TRADITIONAL CHINESE/DUTCH/RUSSIAN/ POLISH The display lang uage of the message window can be changed to the selected langua ge. The language selecti[...]

Configuration Menu Overview 67 PCL CR/LF MAP- PING Settings CR=CR LF=LF /CR=CRLF LF=LF/CR=CR LF=LFCR/CR=CRLF LF=LFCR Select the definitions of the CR/LF codes in the PCL l anguage. LINES PER PAGE Settings 5- 60 -128 S pecify the number of lines per page in the PCL language. FONT SOURCE FONT NUMBER Settings 0 -102 S pecify the default font in the PC[...]

Configuration Menu Overview 68 XPS DIGI- TAL SIGNA- TURE Settings ENABLE/ DISABLE If ENABLE is selected, DIGITAL SIG- NATURE is enabled. If DISABLE is selected, DIGITAL SIGNATURE is disabled. XPS ERROR PAGE Settings ON /OFF If ON is selected, an XPS error page is printed when an XPS error occurs. If OFF is selected, no XPS error page is printed whe[...]

Configuration Menu Overview 69 CUSTOM SIZE S pecify the media size when PAPER SIZE is set to CUSTOM . The setting units can be switched between millimeters and inches with the SYS DEFAULT MENU/PAPER/UNIT OF MEASURE setting. Setting range for WIDTH  For MILLIMETERS : 76 to 216 mm (default) – North America: 216 mm – All other regio ns: 210 mm [...]

Configuration Menu Overview 70 PAPER TYPE Settings PLAIN PAPER / RECYCLED/THICK 1/ THICK 2/THICK 3/ LABEL/TRANSPARENCY/ ENVELOPE/POSTCARD/ THIN PAPER Select the type of media that is normally used. PAPER SIZE ERROR Settings ENABLE /DISABLE If ENABLE is selected, a p aper size error is detected. If DISABLE is selected, no paper size error is detecte[...]

Configuration Menu Overview 71 HOLD JOB TIME OUT Settings DISABLE /1 hour/4 hours/1 day/ 1 week S pecify the length of time until print jobs saved on the hard disk are deleted. If DISABLE is selected, print jobs are not deleted at a specific time. ENERGY SAVER TIME Settings 5 minutes /6 minutes/7 minutes/8 minutes/9 minutes/10 minutes/11 minutes/12[...]

Configuration Menu Overview 72 CLOCK DATE (xx.xx. xx) S pecify the date for the printer ’s internal clock. The date for Asia and China is set in the order year , month, then day ( YY.MM.DD ). The date for the Americas is set in the order month, day , then year ( MM.DD.YY ). The date for Europe is set in the order day , month, then year ( DD.MM.YY[...]

Configuration Menu Overview 73 ENABLE WARNING PAPER EMPTY TRAY1 Settings ON /OFF Select whether or not a warning appears when T ray 1 runs out of media. TRAY2 Settings ON /OFF Select whether or not a warning appears when T ray 2 runs out of media. TRAY3 Settings ON /OFF Select whether or not a warning appears when T ray 3 runs out of media. TRAY4 S[...]

Configuration Menu Overview 74 MAINTENANCE MENU With this menu, maintenance on this printer can be perfor med. In order to use this menu, the administra tor password must be entered. ALIGNMENT TOP ADJUSTMENT TRAY1-4 THICK MAINTENANCE MENU PRINT MENU EVENT LOG HALFTONE 64 HALFTONE 128 HALFTONE 256 GRADATION DUPLEX LEFT ADJUSTMENT LEFT ADJ TRAY 1-4 L[...]

Configuration Menu Overview 75  " * This menu item appears only if a USB memory device is connected to the printer.  " All factory default val ues are shown in bold. PRINT MENU EVENT LOG Settings PRINT /CANCEL Prints the event log. HALF- TONE 64 Settings PRINT /CANCEL Print halftones at 64 gradati ons. HALF- TONE 128 Settings PRINT [...]

Configuration Menu Overview 76 LEFT ADJUST MENT LEFT ADJ TRAY1 Settings -8-0-7 When printing on media in T ray 1, specify the size of the left margin. LEFT ADJ TRAY2 Settings -8-0-7 When printing on media in T ray 2, specify the size of the left margin. LEFT ADJ TRAY3 Settings -8-0-7 When printing on media in T ray 3, specify the size of the left m[...]

Configuration Menu Overview 77 SERVICE MENU With this menu, the service representa tive can adjust the printer and perform maintenance operatio ns. This me nu cannot be used by th e user .[...]

Configuration Menu Overview 78[...]

Memory Direct[...]

Memory Direct 80 Memory Direct PDF , XPS, JPEG and TIFF files sa ved on USB memory devices can be printed by plugging the USB memory device into the printer.  " Memory direct can be used only if an optional hard disk kit or a Com- pactFlash card is installed. In order to perform collated printi ng with memory direct, an optional hard disk k[...]

Memory Direct 81  " When all files (PDF , XPS, JPEG and TIFF) are displayed, sele ct Type OF FILES , and then press the Menu/Select key . 4 From the file list, select the file that you wish to print, and then press the Menu/Select key . If the file to be printed is in a folder , select the folde r , and then press the Menu/Select key .  [...]

Memory Direct 82[...]

Using Media[...]

Media Specifications 84 Media Specifications Supported media types/sizes The following table shows the information abou t the media types and sizes supported by this prin ter . For the information about custom size, see “Custom size” on page 85.  " If PAPER MENU/PAPER SOURCE/TRAY1/2/3/4/SIZE SET- TING is set to AUTO , the printer automa[...]

Media Types 85 Custom size  " For custom size, you can use either the printer driver or printer's con- trol panel to specify the settings within the range shown in the table on previous page. Media Types Before purchasing a l arge quantity of special media, do a tri al print with the same media and check the print quality . For a list [...]

Media Types 86 DO NOT use media that is  Coated with a processed surface (such as carbon paper , and colored paper that has been treated)  Carbon backed  Unapproved iron-on transfer media (such as heat-sensitive paper , heat-pressure paper , and heat-press transfer paper)  Cold-water-transfer paper  Pressure sensitive  Designed sp[...]

Media Types 87 Thick Stock Paper thicker than 106 g/m 2 (28 lb bo nd) is referred to as thick stock. T est all thick stock to ensure acceptable performance and to ensure that the image does not shift.  " Banner Paper Length: 356 - 900 mm Banner paper is not supported for printing at 1200 d pi. Image quality of the area from 35 6 to 900 mm i[...]

Media Types 88 Use envelopes that are  Common office envelopes approved for laser printing with diagonal joints, sharp folds and edges, and ordinary gummed fla ps  " Because the envelopes pass through heated rollers, the gumme d area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem.  Approved f or la[...]

Media Types 89 Use label sheets that are  Recommended for laser printers  Letter or A4 size (adhesive label stock) DO NOT use label sheets that  Have labels th at easily peel off or have parts of the label already removed  Have backing sheets that have peeled away or have exposed adhesive  " Labels may stick to the fuser , causi[...]

Media Types 90  Precut or perforat ed  Preprinted or multicolored  " If the postcard is warped, press on the warpe d area before putting it in the tray . Thin Pape r T est all thin paper to ensure a cceptable performance. Cap acity T ray 1 Up to 150 sheets of thin paper , depend ing on their thickness. T ray 2/3/4 Up to 550 sheets of [...]

Media Types 91 Transparencies  " Do not fan transparencies before l oading them. Resulting static elec- tricity may cause printing errors.  " If you touch the face of the transpar encies with your bare h ands, print quality may be affected.  " Keep the printer path clean. T ransparen cies are especially sensitive to a dirty [...]

Media Types 92 What Is the Guaranteed Imageable (Printable) Area? The printable area on all media sizes is up to 4.2 mm (0.165") from the edges of the media. Each media size has a specific image- able area, the maximum area o n which the printer can print cle arly and without distortion. This area is su bject to both hardware limits (the physi[...]

Loading Media 93 Loading Media How do I load media? T ake off the top and bottom sheets of a ream of paper . Holding a stack of approx- imately 100 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray .  " Do not fan transparencies. Note Although this prin ter was designed for prin ting on a wide range of [...]

Loading Media 94 2 Remove the lid of the tray . 3 If the media pressu re plate is raised, press down the media pressure plate to lock it into place. 4 Squeeze the media guide (length) and slide it to the desired size. 5 Squeeze the media guide (width) and slide it to the desired size.[...]

Loading Media 95 6 Load the paper face up in the tray .  " Do not load the paper above the ↑ mark. For the informa- tion on the tray capa city for each media, see “Media T ypes” on page 85". 7 Reattach the lid of the tray . 8 Push the tray completely into the printer . 9 Select PAPER MENU/PAPER SOURCE/TRAY X (Tray 1/2/3/ 4)/PAPER[...]

Loading Media 96 Loading Envelopes The following procedure is given taking Envelop #10 as an example.  " Load the envelope with its flap side down. 1 Open T ray 1. 2 Remove the lid of the tray . 3 If the media pressu re plate is raised, press down the media pressure plate to lock it into place.[...]

Loading Media 97 4 Load the envelope with its flap to the right.  " Do not load the paper above the ↑ mark. For the informa- tion on the tray capa city for each media, see “Media T y pes” on page 85".  " For envelopes with the flap along the short edge, load the envelopes with the flap side down. 5 Squeeze the media guide[...]

Loading Media 98 7 Reattach the lid of the tray . 8 Push the tray completely into the printer . 9 Select PAPER MENU/PAPER SOURCE/TRAY X (TRAY 1/2/3/ 4)/PAPER SIZE and PAPER TYPE in the configuration menu, and then select the setting for the size an d type of the media that is loaded. See also “P APER MENU ” on page 36.[...]

Loading Media 99 Loading Label sheets/Postcards/Thick Stock /Thin paper/ Transparencies  " T r ansparencies for full-color printing cannot be used. Using them may lead to a printer malfunction.  " Remove transparencies as soon as they are output to the center out- put tray to prevent th em sticking together. 1 Open the tray and plac[...]

Loading Media 100 4 Squeeze the media guide (length) and slide it to the desired size. 5 Squeeze the media guide (width) and slide it to the desired size. 6 Load the paper face up in the tray .  " Do not load the paper above the ↑ mark. For the information on the tray capacity for each media, see “Media T ypes” on page 85.[...]

Loading Media 101 7 Reattach the lid of the tray . 8 Push the tray completely into the printer . 9 Select PAPER MENU/PAPER SOURCE/TRAY X (Tray 1/2/3/ 4)/PAPER SIZE and PAPER TYPE in the config uration menu, and then select the setting for the size and type of the media that is loaded. See also “P APER MENU” on page 36.[...]

Loading Media 102 Loading the Paper Larger than A4 1 Open the tray and place it on a flat surface. 2 Remove the lid of the tray . 3 Slide the right a nd left lock tabs in the tray outwards to unlock them. Plain paper Envelope[...]

Loading Media 103 4 Hold the grip of the tray and pull its extendable part to the front until it reaches the desired paper size. 5 Squeeze the media guide (length) and slide it to the desired paper size. 6 Squeeze the media guide (widt h) and slide it to the desire d paper size.[...]

Loading Media 104 7 Load the paper face up in the tray .  " Do not load the paper above the ↑ mark. For the informa- tion on the tray capacity for each media, see “Media T ypes” on p age 85. 8 Reattach the lid of the tray . 9 Push the tray completely into the printer . 10 Select PAPER MENU/PAPER SOURCE/TRAY X (Tray 1/2/3/ 4)/PAPER SIZ[...]

Loading Media 105 Loading Banner paper in the Tray 1 1 Open the tray and place it on a flat surface. 2 Remove the lid of the tray . 3 Slide the right and left lock tabs in the tray outwards to unlock them. Plain paper Envelope[...]

Loading Media 106 4 Hold the grip of the tray and pull its extendable p art to the front until it reaches the end. 5 Squeeze the media guide (length) and slide it to the desired paper size. 6 Squeeze the media guide (width) and slide it to the desired paper size. 7 Load the banner paper face up in the tray , and then roll up the end of the paper so[...]

Loading Media 107 8 Push the tray completely into the printer . 9 Select PAPER MENU/PAPER SOURCE/TRAY 1/PAPER SIZE and PAPER TYPE in the configuration menu, and then select the setting for the size and type of the media that is loaded. See also “P APER MENU” on pa ge 36.[...]

Duplexing 108 Duplexing Select paper with high opacity for d uplex (double-sided) printing . Opacity refers to how effectively p aper blocks out what is written on the opposite side of the page. If the paper has low opacit y (high translucency), then the printed data from one side of the page will show through to the other side. Check your applicat[...]

Output Tray 109 In addition, if “N-up” has been set to “Booklet”, autoduplex printing is per- formed. The following Order settings are available when “Bookl et” is selected. 1 Load plain paper into the tray . 2 From the printer driver , specify duplex (double-sided) p rinting (Layout tab in Windows). 3 Click OK .  " With autodup[...]

Finishing 110 Finishing When the optional offset tray is installed, job separation and offset printing can be performed. For the installation procedure, refer to “Offset T ray” on page 214. Settings for job separation and offset printing can be specified by selecting JOB SEPARATION or FINISHING in PAPER MENU .  " Use the following paper[...]

Finishing 111 Offset Printing If offset printing is selected, the p aper is fed out shifted as shown below .  " When PAPER MENU/COLLATE is set to ON , the pages are fed out in sets as shown below . - When COLLATE is set to ON - When COLLATE is set to OFF 3 2 1 3 2 1 3 2 1 3 3 3 2 2 2 1 1 1[...]

Media Storage 112 Media Storage How do I store media?  Keep media on a flat, level surface in its original wrapper unti l it is time to load it. Media that has been stored for a lon g time out of its packaging may dry up too much and cause misfeeding.  If media has been removed from its wrapper , place it in its original pack- aging and store[...]

Replacing Consumables[...]

Replacing Consumables 114 Replacing Consumables Before replacing consumables, ma ke su re that the power of the printer is turned off. Note Failure to f ollow instructions as outlined in this manual could resul t in voiding your warranty . Note If an error message ( TONER OUT , FUSER UNIT EN D OF LIFE , etc . ) appears, print out the configuration [...]

Replacing Consumables 115 Note Do not use refilled toner cartridges o r unapproved toner cartrid ges. Any damage to the printer or quality pr oblems cause d by a refilled toner cartridge or an unappro ved toner cartr idge will void your warranty . No technical support is prov ided to recover from these pro blems. When replacing a toner cartridge, r[...]

Replacing Consumables 116 Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a ton er cartridge. If toner spills, immediately wipe it off with a sof t, dry cloth. If TONER LOW on the SYS DEFAULT MENU/ENABLE WARNING is set to ON , the message TONER LOW appears when the toner cartridge becomes near empty . Follow the steps[...]

Replacing Consumables 117 4 Holding it firmly with both hands, rock the toner cartridge left and right, forward and backward, to distribute the toner evenl y .  " Do not touch the devel- oping roller of the toner cartridge; otherwise image quality may decrease. 5 Placing the toner cartridge on a flat surface, pull out the seal hor- izontall[...]

Replacing Consumables 118 7 Close the top cover securely . Note Dispose of the used tone r cartridge according to your local regulations. Do not burn the toner cartridge. For details, refer to “About toner cartridge” on page 1 14. Replacing the Fuser Unit When it is time to replace the fuser unit, the message FUSER UNIT END OF LIFE appears. Pri[...]

Replacing Consumables 119 1 T urn off the printer and discon- nect the power cord.  " There are extremely hot parts within th e machine. Before replacing the fuser unit, wait about 30 minutes after turning off the machine, and the n check that the fusing sec- tion has reached room temperature; otherwise, you may get burnt. 2 Lift the lever [...]

Replacing Consumables 120 4 Pull down the 2 levers at the bot- tom of the fuser unit. 5 Remove the fuser unit slowly .[...]

Replacing Consumables 121 6 Prepare a new fuser unit.  " Be careful not to touch the surface of the fuser roller . 7 Insert the new fuser unit slowly .[...]

Replacing Consumables 122 8 Lift up the 2 levers at the bottom of the fuser unit. 9 Push down the levers at both ends of the fuser unit to lock it. 10 Close the rear cover .  " Do not close the re ar cover without installing the fuser u nit. Forc- ibly closing the rear cover may damage the lever or th e cover . 11 Reconnect the power cord, [...]

Replacing Consumables 123 12 Reset the counter in the MAINTENANCE MENU/SUPPLIES/ REPLACE/FUSER UNIT menu.[...]

Replacing Consumables 124 Replacing the Transfer Roller 1 Open the top cover .  " Do not touc h any part s inside the printe r . 2 Hold the toner cartridge by the grip to pull it out slowly .[...]

Replacing Consumables 125 3 Pull the 2 levers on the upper part of the transfer roller , th en squeeze the 2 le vers on the bot- tom of the transfer roller and pull it out slowly towards you. 4 Pick up th e new transfer r oller by the levers at both ends, and then slot it in slowly . 5 Hold the toner cartridge by the grip, and then insert it into t[...]

Replacing Consumables 126 6 Close the top cover securely . Replacing the Feed Roller The feed roller is included as one of t he regular replacement parts. There are two feed rollers inside th e machine and one in the tray . All feed rollers are recommended to be re placed periodically .[...]

Replacing Consumables 127 Replacing the Feed Roller (in the Tray) 1 Pull the tray out of the printer . 2 Remove the lid of the tray . 3 Remove any paper in the tray .[...]

Replacing Consumables 128 4 While pushing down the shaft of the feed roller , widen the tab of the feed roller to loosen it (1) and then slowly remove the feed roller from the shaft on the tray (2). 5 Hold the t ab on the new feed roller and slowly push it into the shaft on the tray . 6 Aligning the small tabs on the feed roller with the slots of t[...]

Replacing Consumables 129 7 Load the paper face up in the tray .  " Do not load the paper above the ↑ mark. For the informa- tion on the tray capa city for each media, see “Media T y pes” on page 85. 8 Reattach the lid of the tray . 9 Push the tray completely into the printer .[...]

Replacing Consumables 130 Replacing the Feed Roller (inside the Printer) 1 Open the top cover .  " Do not touc h any part s inside the printe r . 2 Hold the toner cartridge by the grip, and then pull it out slowly . 3 While pushing down the shaft of the feed roller , widen the tab of the feed roller to loosen it (1) and then slowly remove t[...]

Replacing Consumables 131 4 Hold the tab on the new feed roller and slowly push it into the shaft on the tray . 5 Aligning the small tabs on the feed roller with the slots of the shaft, push the feed roller com- pletely in so that the tab fit s into the slot. 6 Hold the toner cartridge by the grip, and then insert it into the slot inside the printe[...]

Replacing Consumables 132 7 Close the top cover securely . Replacing the Backup Battery When the backup battery is at its end of life, the printer's d ate and time cannot be retained. Follow the proced ure described below to re place the backup bat- tery . Note Only use the coin-shape d 3V lithium battery CR2032. It’s very import ant to prot[...]

Replacing Consumables 133 2 Using a screwdriver , loosen the screw of the right cover , located at the rear side. 3 Remove the right side cover. 4 Using a screwdriver , loosen the two screws. (Do not remove them from the printer .)[...]

Replacing Consumables 134 5 Remove the panel. 6 Remove the backup battery . 7 Insert a new backup ba ttery .  " When inserting the new backup battery , be sure that the + side faces front.  " Risk of explosion if bat- tery is repl aced by an incorrect type. Dispose of used batteries according to your local regulations. Do not burn t[...]

Replacing Consumables 135 10 Reconnect all interfac e cables. 11 Reconnect the power cord, an d turn on the printer . 12 Use DATE on the SYS DEFAULT MENU/CLOCK menu to set the date, and use TIME on th e SYS DEFAULT MENU/CLOCK menu to set the time.[...]

Replacing Consumables 136[...]

Maintaining the Printer[...]

Maintaining the Printer 138 Maintaining the Printer CAUTION Read all caution and warning lab els ca refully , making sure to follow any instructions contained in them. These labels are located o n the inside of the printer ’s covers and the interior of the printer bod y . Handle the printer with care to preser ve its life. Abuse handling may caus[...]

Maintaining the Printer 139  Do not leave the printer ’s covers open for any length of time , especially in well-lit places; light may damage the toner cartridges.  Do not open the printer during prin ting.  Do not tap media st acks on the printer .  Do not lubricate or disassemble the printer .  Do not tilt the printer .  Do no[...]

Cleaning the Printer 140 CAUTION If you get tone r in your eyes, wash it ou t immediately with co ol water and consult a doctor .  Make sure any parts removed durin g cleaning are replaced before you plug in the printer . Cleaning the Printer CAUTION Be sure to turn off the printer and u nplug the power cord before cleaning. Exterior Control Pan[...]

Cleaning the Printer 141 Cleaning the Feed Roller (inside the Tray) The accumulation of paper dust and ot h er debris on the media rollers can cause media -feeding proble ms. 1 Pull the tray out of the printer 2 While pushing down the shaft of the feed roller , widen the tab of the feed roller to l oosen it (1) and then slowly remove the feed rolle[...]

Cleaning the Printer 142 4 Hold the t ab on the feed roll er and slowly push it into the shaft on the tray . 5 Aligning the small tabs on the feed roller with the slots of the shaft, push the feed roller com- pletely in so that the t ab fits into the slot. 6 Push the tray completely into the printer .[...]

Cleaning the Printer 143 Cleaning the Feed Roller (inside the Printer) 1 Open the top cover .  " Do not touch any parts inside the printer. 2 Hold the toner cartridge by the grip, and then pull it out slowly . 3 Clean the feed rol lers by wiping them with a soft, dry cloth.[...]

Cleaning the Printer 144 4 Hold the toner cartridge by the grip, and then insert it into the slot inside t he printer .  " Do not touc h any part s inside the printe r .  " Ensure that the toner car- tridge is firmly set. 5 Close the top cover securely .[...]

Cleaning the Printer 145 Cleaning the Duplex Feed Rollers 1 Lift the lever at the top left hand side of the duplex to unlock it and open the duplex cover . 2 Clean the media feed roller by wiping them with a soft, dry cloth. 3 Close the duplex cover .[...]

Cleaning the Printer 146 Cleaning the Offset Tray Feed Rollers 1 Pull the tab at the top left of the offset tray cover to open it. 2 Clean the media feed roller by wiping them with a soft, dry cloth. 3 Close the o ffset tray cover .[...]

Cleaning the Printer 147 Cleaning the Laser Lens 1 Open the top cover . 2 Hold the toner cartridge by the grip, and then pull it out slowly . 3 Clean the laser lens by wiping them with a soft, dry cloth.[...]

Cleaning the Printer 148 4 Hold the toner cartridge by the grip, and then insert it into the slot inside t he printer .  " Do not touc h any part s inside the printe r .  " Ensure that the toner car- tridge is firmly set. 5 Close the top cover securely .[...]

Troubleshooting[...]

Introduction 150 Introduction This chapter provides information to aid you i n resolving printer problems you may encounter , or at least guide you to the pr oper sources for help. Printin g a Configuration Page Print a configuration page to verify the printer is printing correctly , o r to check the printer configuration. Printing the configur ati[...]

Preventing Media Misfeeds 151 Preventing Media Misfeeds Make sure that... Media matches the printer specifications. Media is flat, especiall y on the leading edge. The printer is on a hard, flat, level surface. Y ou store media in a dry location away fro m moisture and humidity . Y ou remove transparencies from the out put tray immediately after pr[...]

Understanding th e Media Path 152 Understanding the Media Path Understanding the printer ’s media path will help you locate media misfeeds. 1 T oner cartridge 8 Fuser unit 2 Laser 9 Main output tray 3 T ray 1 10 Sub output tray 4 T ray 2 1 1 Duplex (optional) 5 T ray 3 (optional) 12 Face up tray 6 T ray 4 (optional) 13 Offset tray (optional) 7 T [...]

Clearing Media Misfeeds 153 Clearing Media Misfeeds T o avoid damage, always remo ve misfed media gently , without tearing it. Any piece of media left in the printer , wh ether large or small, can obstruct the media path and cause further misfee ds. Do not reload media that has misfed. Note The image is not fixed on the media before th e fusing pro[...]

Clearing Media Misfeeds 154 Media Misfeed Messages a nd Clearing Procedures Media Misfeed Message Page Reference PAPER JAM TRAY1/2/3/4 Refer to “Clearing a Media Misfeed at the Paper T ray” on page 155. PAPER JAM DUPLEX1/2 Refer to “Clearing a Media Misfeed at the Duplex” on page 158. PAPER JAM FUSER/EXIT Refer to “Clearing a Media Misfee[...]

Clearing Media Misfeeds 155 Clearing a Media Misfeed at the Paper Tray 1 Pull the tray out of the printer . 2 Remove the lid, and remove any wrinkled media from the tray . 3 Remove any misfed media.  " If any medi a is jammed at the optional lower feeder unit (tray 3/4), examine the interior of the tray . 4 Remove all media from the tray .[...]

Clearing Media Misfeeds 156 5 Fan the media, and align its edges.  " Do not fan transparen- cies. 6 Load the media in the tray . 7 Reattach the lid of the tray . 8 Push the tray completely into the printer .[...]

Clearing Media Misfeeds 157 9 Open and close the top cover of the printe r .[...]

Clearing Media Misfeeds 158 Clearing a Media Misfeed at the Duplex  " PAPER JAM DUPLEX1 appearing in the display indicates a paper jam occurs at the paper exit. PAPER JAM DUPLEX2 appearing in the display indicates a paper jam occurs at the paper exit or th e interior of the top cover of the duplex. At the p aper exit 1 Examine the center ou[...]

Clearing Media Misfeeds 159 2 Examine the interior of the duplex cover and remove any misfed media.  " If media is torn, check for any remaining media. 3 Close the duplex cover .[...]

Clearing Media Misfeeds 160 Clearing a Media Misfeed at the Fuser Unit 1 Remove any media from the center output tray .  " If the duplex is installed, open the cover of the duplex first. Refer to “Clearing a Media Mis- feed at the Duplex” on page 158. 2 Lift the second lever from the top left corner of the back of the printer . 3 Open t[...]

Clearing Media Misfeeds 161 4 Open the cover of th e fuser unit and remove any misfed media.  " If media is torn, check for any remaining media.  " Make sure that the levers at both ends of the fuser unit are returned to the positions they were in before clearing the jam. CAUTION The area around the fuse r unit is extremely hot. T o[...]

Clearing Media Misfeeds 162 5 Close the rear cover .  " Make sure that the levers at the rear of the printer are returne d to the posi- tions they were in before clearing the jam.[...]

Clearing Media Misfeeds 163 Clearing a Media Misfeed at the Transfer Rolle r 1 Remove any media from the center output tray . 2 Open the top cover .  " Do not touch any parts inside the printer. 3 Hold the toner cartridge by the grip, and then pull it out slowly .[...]

Clearing Media Misfeeds 164 4 Examine the interior after taking out the toner cartridge and remove any misfed media.  " Rotating the roller on the left side helps releasing misfed media for removal.  " If media is torn, check for any remaining media. 5 Hold the toner cartridge by the grip, and then insert it into the slot inside t h[...]

Clearing Media Misfeeds 165 Note Do not touch the surface of the transfer roller . Doing so may cause the pr int quality to deteriorate.[...]

Clearing Media Misfeeds 166 Clearing a Media Misfeed at the Offset Tray 1 Open the offset tray cover by pulling the tab at the top left of the cover . 2 Remove any misfed media. 3 Close the o ffset tray cover .[...]

Clearing Media Misfeeds 167 4 Lift the second lever from the top left corner of the back of the printer . 5 Open the rear cover .  " Do not touch any parts inside the printer. 6 Remove any misfed media.  " If media is torn, check for any remaining media.[...]

Clearing Media Misfeeds 168 CAUTION The area around the fuser unit is extremely hot. T ouching anythi ng other than the indicated levers may re sult in burns. If you get burned, immediately cool the skin un der cold water , and then seek professional med ical attention. 7 Close the rear cover .  " Make sure that the levers at the rear of th[...]

Solving Problems wi th Media Misfeeds 169 Solving Problems with Media Misfeeds  " Frequent misfeeds in any area indica te that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’ re using unsupported print media . Symptom Cause Solution Several sheets go through the printer together . The front edges of[...]

Solving Problems with Media Misfeeds 170 Media is misfeeding. The media is not cor- rectly positioned in the tray . Remove the misfed media and reposi- tion the media prope rly in the tray . The number of sheets in the tray exceeds the maximum allowed. Remove the excess media and reload the correct number of sheets in the tray . The media guides ar[...]

Solving Other Problems 171 Solving Other Problems Symptom Cause Solution Printer power is not on. The power cord is not correctly plugged into the outlet. T urn off the printer , confirm that the power cord is correctly plugge d into the outlet, and then turn on the printer . Something is wrong with the outlet con- nected to the printer . Plug anot[...]

Solving Other Problems 172 Printing from a USB mem- ory device is not possible. The file format (file extension) is not one that can be printed. Only files with the format (extension) for JPEG , TIFF , XPS , or PDF are sup- ported. MEMORY DIRECT for the printer is set to DISABLE . Change the setting for INTERFACE MENU/MEMORY DIRECT to ENABLE . A pu[...]

Solving Other Problems 173 Not all pages print. The printer has the wrong kind of cable, or the prin ter is not configured for the correct cable and port. Check your cable. The Cancel key was pressed. Make sure no one pressed th e Cancel key while your job was printing. The tray is empty . Check th at the trays are loade d with media, in place, and[...]

Solving Other Problems 174 Y ou are experienc- ing duplex (double- sided) prob- lems. Media or settings are not correct. For autoduplexing, make sure that you have a duplex option installed. Make sure that you are using correct media.  See “Media S p ecifications” on page 84.  Do not duplex (double-sided) enve - lopes, labels, postcards, [...]

Solving Other Problems 175 The web-based utility cannot be accessed. The PageScope Web Connection Adminis- trator ’s pa ssword is incorrect. The PageScope Web Connectio n Administrator password has a 6-char- acter minimu m and a 16-character maximum. For details of the Page- Scope Web Connection admin istrator password, refer to the Reference Gui[...]

Solving Problems with Printing Quality 176 Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed , or there are blank spots on the printed page. The toner cartridge may be defective or damaged. Remove the toner cartridge and check for damage. If damaged, replace it. The media is moi st from humidity . Adjust the humidity [...]

Solving Problems with Printing Quality 177 Image is too light; there is low image density . The medi a is moist from humidity . Remove the moist media and replace it with new , dry media. There is not much toner left in the car- tridge. Replace the ton er cartridge. The toner car tridge may be defective or damaged. Remove the toner cartridge an d c[...]

Solving Problems with Printing Quality 178 Irregular print or mot- tled image appears. The media is moi st from humidity . Adjust the humidity in the media stor- age area. Remove the moist media an d replace it with new , dry me dia. Unsupported media (wrong size, thick- ness, type, etc.) is being used. Use KONICA MINOL T A-approved media. See “M[...]

Solving Problems with Printing Quality 179 There are toner smudges on the back side of the page (whether or not it has been duplexed). The medi a path is dirty with toner . Print several blank sheets and the excess toner should disappear . The toner car tridge may be defective or damaged. Remove the toner cartridge an d check for damage. If damaged[...]

Solving Problems with Printing Quality 180 If the problem is not resolved, even after all of the above have been per- formed, contact T echnical Support with the error information. Lateral lines or bands appear on image. The printer is not level. Place the printer on a flat, hard, level surface. The media path is dirty with toner . Print several sh[...]

Status, Error, and Service Messages 181 Status, Error, and Service Messages S tatus, error , and se rvice messages are displayed in the control panel mes- sage window . They provide information about your printer and help you locate many problems. When the con dition associated with a displayed messag e has changed, the message is cleared from the [...]

Status, Error, an d Service Messages 182 Error Messages (Warning: ) This message... means... do this... DEVICE NOT SUPPORTED An incompatible device is connected to the USB port of this printer . Use a device compatible with the USB port of this printer . FUSER UNIT END OF LIFE The fuser unit has reached the end of its life. Contact T echnical Sup- [...]

Status, Error, and Service Messages 183 PAPER EMPTY TRAY X Tr a y X (Tray 1, 2, 3 or 4) is empty . (Appears when SYS DEFAULT MENU/ ENABLE WARN- ING/PAPER EMPTY/TRAY X is set to ON .) Load media into the specified tray . Tr a y X (Tray 1, 2, 3 or 4) is not correctly installed. (Appears when SYS DEFAULT MENU/ ENABLE WARN- ING/PAPER EMPTY/TRAY X is se[...]

Status, Error, an d Service Messages 184 TONER LOW The toner cartridge is low and should be replaced within 500 pages at 5% cover- age of letter/A4 pages. (Appears when SYS DEFAULT MENU/ ENABLE WARN- ING/TONER LOW is set to ON .) Prepare the specified toner cartridge. UNABLE TO COLLATE JOB The hard d isk is full. Print jobs over 10,000 pages cannot[...]

Status, Error, and Service Messages 185 Error Messages (Operator Call: ) This message... means... do this... CHECK LEVER FACE UP TRAY IS SELECTED The face up lever is raised when duplex printing or su b tray output is specified. Pull the face up lever down. COVER OPEN DUPLEX COVER The duplex cove r is open. Close the duplex cover . COVER OPEN FINIS[...]

Status, Error, an d Service Messages 186 OUTPUT FULL REMOVE PAPER YYYY The output tray is full of media. Remove all media from the output tray . PAPER EMPTY “SIZE” “MEDIA” The specified tray is empty . (Appears when PAPER MENU/PAPER SOURCE/TRAY CHAINING ON is set.) Load the correct media into the specified tray . PAPER ERROR “SIZE” “M[...]

Status, Error, and Service Messages 187 TONER MISSING CHECK TONER The toner cartridge is not installed, or an unapproved toner cartridge is installed. Install a correct KONICA MINOL T A toner car- tridge. TRAY X EMPTY “SIZE” “MEDIA” The X (T ray 1, 2, 3 or 4) was specified with the printer driver for printing, but Tray X is empty . This mes[...]

Status, Error, an d Service Messages 188 Service Messages: These messages indicate a mo re serious error that can only be corrected by a customer service e ngineer . If one of these messages appe ars, turn the printer off, then turn it on again. If the problem persists, cont act your local vendor or authorized service provider . This service messag[...]

10 Installing Accessories[...]

Introduction 190 Introduction Note Use of accessories no t manufactured or suppo rted by KONICA MINOL T A will void your warranty .  " This chapter provides information about the follow ing accessories.  " For details on the available options, refer to konicaminolta.com. Note A hard disk kit and a CF adapter cannot be installed to b[...]

Antistatic Protection 191 Antistatic Protection Note It’ s very important to protect th e printer controller board from electrostatic damage while performing any task involving the controller board. T urn off all power switches first. If an antist atic wrist strap is provided in your printer option kit, att ach one end of it to your wrist and the[...]

Dual In-Line Memory Module (DIMM) 192 Dual In-Line Memory Module (DIMM)  " Y ou may need additio nal memory (DIMM) for complex graphics and for duplex (double-sided) printing .  " This printer detects only half of th e amount of the installed memory . Dual in-line memory modu le (or DIMM) is compact circuit board with sur- face-mo u[...]

Dual In-Line Memory Module (DIMM) 193 2 Using a screwdriver , loosen the screw of the right cover , located at the rear side. 3 Remove the right side cover. 4 Using a screwdriver , loosen the two screws. (Do not remove them from the printer .)[...]

Dual In-Line Memory Module (DIMM) 194 5 Remove the panel. 6 Insert the DIMM at an angle (about 45°) into the con nector , making sure that the notch on the unit aligns with the tab on connector , and then pr ess down carefully until it clicks into place.  " Be sure to handle the DIMM by the edges only .  " Y ou will hear a click wh[...]

Dual In-Line Memory Module (DIMM) 195 11 Declare the additional Printer Memo ry in the Wi ndows printer driver (Properties/Configure tab). 12 Print a configuration page ( PRINT MENU/CONFIGURATION PG ) and verify that the total amount of the RAM installed in your printer is listed.[...]

Hard Disk Kit 196 Hard Disk Kit If you install a hard disk kit, the followings can be performed: – Collate printing – Job printing/saving – Fonts/forms download – User Authenticati on/Account T rack – Direct printing  " A hard disk kit and a CF adapter cannot be installed simultaneously . Installing the Hard Disk kit Note It’ s [...]

Hard Disk Kit 197 2 Using a screwdriver , loosen the screw of the right cover , located at the rear side. 3 Remove the right side cover. 4 Using a screwdriver , loosen the two screws. (Do not remove them from the printer .)[...]

Hard Disk Kit 198 5 Remove the panel. 6 Plug the cable on the hard disk kit into the connector on the con- troller board. 7 Mount the hard disk kit onto the controller board as shown in the figure, and then tighten the two screws. 8 Reinstall the panel and tighten the two screws. 9 Attach the right side cover .[...]

Hard Disk Kit 199 10 Reconnect all interfac e cables. 11 Reconnect the power cord, an d turn on the printer . 12 Declare the Hard Disk in the Windows printer driver (Prope rties/Configure tab).[...]

CompactFlash 200 CompactFlash If you install a CF Adapter and CompactFlash card, the followings can be per- formed: – Collate printing – Fonts/forms download – Authentication/Account Track – Direct printing (including the use of PageScope Direct Print)  " Only CompactFlash cards with a cap acity of 256 MB, 512 MB, 1 GB, 2 GB or 4 GB[...]

CompactFlash 201 1 T urn off the printer and discon- nect the power cord and inter- face cables. 2 Using a screwdriver , loosen the screw of the right cover , located at the rear side. 3 Remove the right side cover.[...]

CompactFlash 202 4 Using a screwdriver , loosen the two screws. (Do not remove them from the printer .) 5 Remove the panel. 6 Plug the cable on the CF Adapter into the connector on the controller board.[...]

CompactFlash 203 7 Mount the CF Adapter onto the controller board as shown in the figure, and then secure the screws. 8 Fully insert the CompactFlash card into the a ppropriate slot. When the CompactFlash ca rd is correctly inserted, the button on the side of the slot (circled in the illustration) slightly pops out.  " Before removing the C[...]

CompactFlash 204 13 Declare the Memory card in the Windo ws printer driver (Properties/Con- figure tab).[...]

Duplex 205 Duplex Duplex (double-sided) printi ng can be performed automatically with the duplex and enough memory installed. For details, refer to “Duplexing” on page 108. Installing the Duplex 1 T urn off the printer and discon- nect the power cord and inter- face cables.[...]

Duplex 206 2 Pushing the two tabs as shown in the figure, remove the rear cover of the printer . 3 Remove the connector cover of the printer as shown in the fig- ure. 4 Insert the right and left tabs at the bottom of the duplex into the holes at the back of the printer , and then align the top of the duplex with the printer .  " Ensure that[...]

Duplex 207 5 T ighten the two screws at the both ends of the bottom of the duplex. 6 Reconnect all interfac e cables. 7 Reconnect the power cord, an d turn on the printer . 8 Declare the Duplex in the Windows pr inter driver (Properties/Configure tab).[...]

Lower Feeder Unit 208 Lower Feeder Unit Y ou can install up to two optional lower feeder units (T rays 3 and 4). Each lower feeder unit increase s your printer ’s media feed capacity by A4/550 sheets. Kit Contents  Lower feeder unit with a tray (A4/550-sheet capacity)  Fasteners (x 4)[...]

Lower Feeder Unit 209 Installing the Lower Feeder Unit Note Since consumables a re installed in the printer , be sure to ke ep the printer level when moving it in order to preven t accidental spills. 1 T urn off the printer and discon- nect the power cord and inter- face cables. 2 Place the feeder unit to be installed at the lower level on a flat l[...]

Lower Feeder Unit 210 4 Align the front and back corners of the top and bottom feeder units, and slowly lower the top unit so that the guide pins at the 4 corners of the bottom unit fit into the holes of the base plate of the top unit. 5 Securely insert t he fasteners into the 2 locations inside the top feeder unit and 2 locations at the back of th[...]

Lower Feeder Unit 211 6 Pull out the trays. 7 Lift up the printer by holding the recessed areas at both sides of the printer as sh own in the fig- ure. 8 With another person's help, place the printer on top of the lower feeder unit, making sure that the positioning pins on the lower feeder unit correctly fit into the holes on the bottom of the[...]

Lower Feeder Unit 212 WARNING! This printer weighs a pproximately 23 kg (50.8 lbs) when it is fully loa ded with consumabl es. The printer must b e lifted by two people. 9 Insert the fasteners into the 2 locations inside and 2 loca tions at the back of the printer .[...]

Lower Feeder Unit 213 10 Push the trays completely into the printe r . 11 Reconnect all interfac e cables. 12 Reconnect the power cord, an d turn on the printer . 13 Declare Paper Source Unit 3/4 in the Windows printer driver (Properties/ Configure tab).[...]

Offset Tray 214 Offset Tray When the offset tray is installed, job separation and offset printing can be per- formed. Installing the Offset Tray 1 T urn off the printer and discon- nect the power cord and inter- face cables.[...]

Offset Tray 215 2 Loosen the right and left thumb- screws as shown in the figure to remove the top cover of the paper exit. 3 Insert the right and left tabs of the offset tray into the holes at the top of the printer and slowly put the offset tray down to the top of the printer .[...]

Offset Tray 216 4 T ighten th e two screws at both ends of the bottom of the offset tray . 5 Draw the extension tray (1).  " When printing a thick paper , you can flip the stopper as shown in the figure bel ow (2). 6 Reconnect all interface cables. 7 Reconnect the power cord, and turn on the printer . 8 Declare Offset T ray in the Wi ndows [...]

Appendix[...]

Technical Specifications 218 Technical Specifications Printer T ype Desktop A4 laser beam printer Print system Semiconductor la ser beam scanning system Exposure system Laser diode and polygon mirror scanning Developing system Electr o photographic System (roller charging, single component magnetic toner development) Resolution 600 dpi × 600 dpi ?[...]

Technical Specifications 219 Media sizes • Letter • Legal •S t a t e m e n t • Executive •A 4 •A 5 •A 6 •B 5 ( J I S ) •B 6 • Folio • SP Folio • Foolscap • UK Quarto • Government Letter • Government Legal • 16K • Kai 16 • Kai 32 • Japanese Postcard • Japanese Postcard-D •B 5 ( I S O ) • Envelope #10 • E[...]

Technical Specifications 220 Paper/Media • Pla in paper 68-105 g/m 2 (18-28 lb bond) •R e c y c l e d 68-105 g/m 2 (18-28 lb bond) • T ransparencies • Envelopes • Label • T hick 1 (106-159 g/m 2 / 28-42 lb bond) • T hick 2 (160-216 g/m 2 / 43-57 lb bond) • T hick 3 (106-216 g/m 2 / 28-57 lb bond) • Postcard • T hin paper (64-67 [...]

Technical Specifications 221 Power consumption 1 10 V: 1240W or less 220 V : 1300W or less Energy saving mode: 120 V : 15W or less 230 V : 19W or less Amperage 120 V : 12.5 A or less 220 - 240 V: 6 A or less Acoustic Noise Printing: 56.1 dB or less S tandby: 28 dB o r less External dimensions (St an- dard configuration) Height: 404.3 mm (15.9"[...]

Technical Specifications 222 Consumable Life Expectancy Chart  " The values shown for the toner cart ridge indicate the number of pages for simplex printing using A4/Letter-size media with 5% covera ge. The actual life may differ (be shorter) depending on th e printing condi- tions (coverage, paper size, etc.), differences in the printing m[...]

Our Concern for Environmental Protection 223 Our Concern for Environmental Protection As an ENERGY ST AR ® Partn er , we have determined th at this machine meets the ENERGY ST AR Guidelines for energy efficiency . What is an ENERGY STAR product? An ENERGY ST AR product has a special feature that allows it to automati- cally switch to a “low-powe[...]

Our Concern for Environmental Protection 224[...]

Index Index 225 A Accessories CompactFlash 200 DIMMs 192 Hard disk Kit 196 Lower feeder unit 208 Antistatic protection 191 C CompactFlash 200 Configuration menu 30 Feed roller 126 Fuser unit 118 Toner cartridge 116 Transfer roller 124 Consumables Backup battery 132 Control panel 26 D Dual in-line memory module 192 Duplexing 108 E Electrostatic disc[...]

Index 226 L Labels 88 Loading med ia 93 Lower feeder unit 208 M Maintenance 138 Media Clearing misfee ds 153 Imageable area 92 Loading 93 Path 152 Preventing misfeeds 151 Media misf eed Duplex 158 Fuser Unit 160 Offset Tray 166 Paper Tray 155 Transfer roller 163 Media path 152 Media storag e 112 Media type Envelopes 87 Labels 88 Plain paper 85 Post[...]