Konftel 300IP manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Konftel 300IP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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What should a perfect user manual contain?

First and foremost, an user manual of Konftel 300IP should contain:
- informations concerning technical data of Konftel 300IP
- name of the manufacturer and a year of construction of the Konftel 300IP item
- rules of operation, control and maintenance of the Konftel 300IP item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Konftel 300IP alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Konftel 300IP, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Konftel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Konftel 300IP.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Konftel 300IP item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Conference phones for every situation T h e K o n f t e l 30 0I P U s e r G u i d e ENGLI SH[...]

  • Page 2

    2 1 T A B L E OF C ON T E N TS Our patented a udi o tech nology, Omn iSound ® , is embedded int o all K onftel phones to ensure crys tal- cl ear voice transmission . We ’ re now t aki ng O mn iSound ® to t he next level. Om niS ou nd ® 2.0 prov ides the Kon ftel 300 with the capabi lity to del iver an even more impressive audi o qua l ity . Ju[...]

  • Page 3

    2 3 D E S CRI P TI O N GENER A L The Konftel 300IP i s a conference phone for I P telephony offeri ng a host of innovat ive features: • Omni S ound ® 2. 0 audio tec hnology • IP t elephon y for exib le and affordabl e tele phony • Option of us ing tw o accounts si mu ltaneously • Conference feature for automat ic mult i -par t y di al l[...]

  • Page 4

    (blank) . - 1 G H I 4 P Q R S 7 D E F É È 3 M N O Ö Ø Ñ 6 W X Y Z 9 A B C Å Ä Á À 2 J K L 5 T U V Ü Ú 8 0 4 5 K E Y PA D Wr itin g text Each button contains l etters and characters - m ore than those shown on the button ( see il lustration below ). Pres s the same button repe atedl y to ch ange to anot he r character . If there are two l[...]

  • Page 5

    6 7 6 7 Li ne menu Pres s LINE to switc h to and from th is menu. Menu Pres s MENU to swit ch to an d from a menu. NA VI GA T I ON A ND S E L ECT I ON I N ME NU S  Pre s s MENU .  S elect the opt ion you want from the menu usi ng the arrow but tons.  C onrm by pre ssing OK to select the m arked opti on.  C ancel the setting or go bac[...]

  • Page 6

    8 9 ANSWER ING C ALLS A ri ng tone is heard and the b lu e LEDs sta rt  ashi ng.  Pre s s to an swer . T he L EDs show a st eady bl ue lig ht . AN S WE R IN G CAL LS ON HO LD If a cal l is made to the conf erence phone dur ing ano ther cal l, y ou wi l l hear a double tone, I NCOMING CALL wi ll be disp layed on t he screen and the bl ue LED s[...]

  • Page 7

    10 11 AD JU S TI NG T HE S PEA KE R VO L U M E  Adjust the speaker vol ume using the buttons and . P LAC I NG CA LLS O N TE MPORA R Y HOL D Mute  Pre s s ( Mute ) to tur n off the microphone. T he L EDs change f rom blue t o red. T he other party cannot hear what you ar e saying .  Pre s s ( Mute ) to reconnect the cal l. Hold  Pre s s [...]

  • Page 8

    12 13 S E L E CT I NG A CCO U NT W H E N D I A L L I NG If you ha ve more than one account regi stered in your K onf tel 300IP , you c an use the li ne mode to select the account that you want t o us e for the new cal l. Maki ng a new cal l  Pre s s LINE . T he li ne menu wit h the name of your accoun ts is d isplayed.  S elect the accoun t y[...]

  • Page 9

    14 15 C UTT I NG A L I NE Ind ividua l lines can be cut out of a mu lti-par t y call .  Pre s s LINE . T he li ne menu is displ ayed.  Mark the li ne you want to cut and pres s . TRA NS FE R R IN G CAL LS If you wi sh to transfer a cal l to another tele phone.  S elect MENU > TR ANSFER .  Dial the nu mbe r and pres s OK to conrm. [...]

  • Page 10

    16 17 C H AN GI NG T HE P RO FI L E NAM E AN D P AS SW OR D  Lo g in to K onf tel 300IP , se e page s 32– 3 3 .  S elect Set ting s > B asic .  Clic k on the Edit button under the headi ng Proles .  Enter a name and a new P IN code.  Clic k on Set and save your settings by c li ck ing on Save . Make a note o f the name an d P[...]

  • Page 11

    18 19 DEL E TI NG CONT ACTS  S elect MENU > PHONE BOOK > ERASE CONT ACT (2, 4) .  Mark the contact you want to delet e and pres s OK .  C onrm that you reall y want to de lete t he contact by pres sing OK or cancel the delet ion of a contact by pres si ng C . DE L ET I NG A LL CO NF ER E NCE G RO UPS  S elect MENU > PHONE BO[...]

  • Page 12

    20 21 CO N FE R E NC E G U I DE D I SP L A YI NG C ONF ER E NC E G R OU P P A R TI CI P A N TS  S elect MENU > CONF GUI DE > SE ARCH GR OUP ( 3, 1 ).  Mark the group you want and pres s OK . T he names of th e conf erence gr oup partic ipants ar e disp layed .  Pre s s C to retur n to the CONFER ENCE GUI DE menu or MENU to exit the m[...]

  • Page 13

    22 23 It is possible t o re cord a phone conference on an SD ( Se cure Di gital ) mem or y card so you can listen t o it lat er on. It i s pos sib le to record a c al l in progre s s and use the Kon ftel 300IP as a dictaphone. A ashi ng symbol appear s on the d ispl ay screen duri ng rec ordi ng. A be ep is heard ever y 20 seconds s o that ot he[...]

  • Page 14

    24 25 DE L ET I NG A R E COR DI NG  S elect MENU > REC O RDIN G > ERASE FIL E ( 4,3) .  Mark the folder you want and press OK .  Mark the reco rdi ng to be deleted and pres s OK .  C onrm that you reall y want to de lete t he recordi ng by pres sing OK agai n, or cancel the dele tion of a record ing b y pres sing C . DE L ET I [...]

  • Page 15

    26 27 SE T T IN GS Settin gs when c onnect ing e x terna l equi pmen t (Au x) The Konftel 300IP can be connected t o a wirel es s headset o r an external P A s ystem. An optiona l PA in terface b ox is requ ired for PA system connecti on.  S elect MENU > SE T TIN GS > BASI C > AUX PORT (5 , 1 ,6) .  S elect the P A option to act ivat[...]

  • Page 16

    28 29 SE T T IN GS S ETTI NG S DU R IN G A CAL L The HEAD SET /PA, PHONE BOOK, TRANSFER and EQ UALI ZER menus may be ac - ces sed during a cal l and are disp layed when t he MENU but ton is press ed. The rs t option i s eit her HEAD SET or PA depend ing on whether P A is activated or not.  The se HE ADSET/PA setti ngs can only be acces sed wh[...]

  • Page 17

    30 31 SE T T IN GS S E T TIN G S CH ECK IN G S T ATUS The status menu can be used for troubleshooting. On ly the adm ini strator is able to change t he se s ettings. See “Instal lation and Ad mi nistration of K onftel 300IP” for an explan ation of t he s ettings. Acc ount 1 T o check accoun t set ti ng s for SI P a ccount 1 .  S elect MENU &[...]

  • Page 18

    32 33 Y ou can use the web brow ser of a P C connected to t he same net work to manage contacts, c onference grou ps and settings in th e Kon ftel 300IP .  You r choice o f language for t he Kon ftel 300IP doe s not affect the web int e rfa ce, whic h is only i n Engl ish. For security reas ons, recordings can on ly be managed di re ctly on t he[...]

  • Page 19

    34 35 MA NA GI NG T HE P HO N EB OOK  S elect Phone Book . Here, you can add, ch ange and del ete contacts. Y ou c an also i mpor t existi ng contacts.  When you call or are call ed by a contact who is al ready in the phonebook, that per son’ s name is displ ayed on the screen. Add ing a contact  Enter the contact’s name u nder Name : [...]

  • Page 20

    36 37 It is normal ly po ssibl e to expor t contact bo oks store d in yo ur PC in CSV format.  Clic k on the Scr o ll… button under the headi ng Impor t in t he web wi ndow .  Op en your CSV le.  Clic k on Imp or t .  The name is li mit e d to 1 5 characters, since the K onf tel 300IP screen cannot disp lay more than 1 5 characters[...]

  • Page 21

    38 39 Delet ing a c onference grou p  Clic k on the Erase group button nex t to the grou p you want to de lete.  C onrm that you want to de lete t he group.  You can a lso delete a ll groups by pres sing E rase all groups . Im p orting c onfere nce grou ps Y ou can impor t conference groups usi ng a comma sepa rated val ues (CSV ) le[...]

  • Page 22

    40 41 BA SIC SE T TIN G S  The s ettings only a ffect the user p role you selected when you l og ged in .  S elect Set ting s > B asic .  Select Set tin gs > Basic . Chan gi ng PI N code an d prol e name The PI N code can be changed from the defau lt set ti ng to protect agai nst unaut horised use.  Clic k on the Edit button[...]

  • Page 23

    42 43 Ad justi ng the sou nd The sound reproduction can be ad justed to t he requ ired pitch ( SOF T , N EUTRAL and BR IGHT ).  S elect Soft , Ne utr al or Brig ht under the headi ng E qualize r and cl ick on Save . Dis pla y text The disp lay t ext appe ars on the screen when the Konftel 300IP is on hook.  Enter the text in the t ex t eld[...]

  • Page 24

    44 45 IP st ands for I nt ernet P r ot ocol and is t he standard protocol for transferring i nformat ion over the I nternet between computers and other devices. The s ame standard is normal ly used in local network s too. An IP address is the un ique network a ddress that a compu- ter has in t he net work. An IP phone is a phone that , l ik e a P C[...]

  • Page 25

    46 47 I'm not getting a dial ling tone Check that t he phone is registered. Th is is shown as a shaded box in the bottom left- hand corner of the screen If t he box is not shaded, contact your phone ad mi nistrator . How can I upgrade my Konftel 300I P with the latest soft ware version? Y ou need to log in as an admi nistrator to upgrade sof t[...]

  • Page 26

    48 49 Siz e Diameter 2 4 0 mm, he ight 77 m m Wei ght 1 kg Colour Liquori ce blac k Displ ay screen I ll umi nated graphi cs (LCD ), 1 28 x64 Keypad Alph anu merical 0 –9, * , on , off, m ute, hold, vol ume up, vol ume down, 5 buttons for men u navigat ion, li ne mo de, conference gu ide Anti-theft protection Kens ing ton security slot Memor y Su[...]

  • Page 27

    50 51 If an ything i s wrong with your K onf tel u ni t, pl eas e contact the pl ace of purch ase. Guarantee We gi ve a two -ye ar guarantee on our conf erence tel ephones. Ser vice Ser vice is offered af ter the expi r ation o f the guarant ee. Please conta ct your retai ler and ask for a cos t es ti mate. Ko nftel s upport If you ha ve any q uest[...]

  • Page 28

    ww w.konftel.c om Konftel is a leading company w ith in lo udspeaker commun icati on a nd a ud io t e ch nology . W e de velop and s el l products and techno logy for te leph one con ferences based on c utti ng-edge exper tise with in acoustics and digital si gnal proce ssing. A key attribut e of our products is that al l the conference telephones [...]