iStorage diskGenie manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of iStorage diskGenie, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of iStorage diskGenie one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of iStorage diskGenie. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of iStorage diskGenie should contain:
- informations concerning technical data of iStorage diskGenie
- name of the manufacturer and a year of construction of the iStorage diskGenie item
- rules of operation, control and maintenance of the iStorage diskGenie item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of iStorage diskGenie alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of iStorage diskGenie, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the iStorage service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of iStorage diskGenie.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the iStorage diskGenie item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    disk G SSD #1 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 User Manual disk G SSD[...]

  • Page 2

    #2 iStorage diskG ® SSD Manual – v 3.0 www .istorage-uk.com disk G SSD Copyright © iStorage, Inc 2012. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited wit[...]

  • Page 3

    #3 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 disk G SSD T able of Contents Introduction....................................................................................................................................... 4 Box contents..... ... .....................................................................................[...]

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    #4 iStorage diskG ® SSD Manual – v 3.0 www .istorage-uk.com disk G SSD Looking for an effortless way to secure your data? The iStorage diskG SSD Secure Drive is the ultimate portable hard drive and secure storage system. With an easy-to use keypad design and software free setup, the diskG SSD enables you to securely access the drive with your ow[...]

  • Page 5

    #5 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 disk G SSD 1. diskG SSD Layout The “ Cancel ” button can be used to: • Cancel current operation • Return to the previous step when you knowingly entered a wrong PIN • Exit the Admin Mode The button can be used to access the diskG SSD and it can also be used as an OK acknowledg[...]

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    #6 iStorage diskG ® SSD Manual – v 3.0 www .istorage-uk.com disk G SSD Be sure to review the following information before you begin to use the diskG SSD. Caution : Use only the included cables with your diskG SSD. Y ou might damage the drive if you use a cable not included with the diskG SSD. 2. Connecting the diskG SSD 1. Attach the integrated [...]

  • Page 7

    #7 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 disk G SSD 4. How do I use the diskG SSD the first time? Y ou can use it in one of the following ways: • Enter the Admin Mode with 123456 (default administrator PIN), and then you are able to change the Admin PIN or create a User PIN. • Directly enter the Secure User Mode with 1234[...]

  • Page 8

    #8 iStorage diskG ® SSD Manual – v 3.0 www .istorage-uk.com disk G SSD 6. Entering the Standby Mode The Standby Mode is the default mode of the diskG SSD and is the gateway to other working modes. T o enter the Standby Mode, attach the diskG SSD to your computer . The drive automatically goes into Standby Mode and the LED indicator light turns R[...]

  • Page 9

    #9 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 disk G SSD 9. Entering the Admin Mode T o enter the Admin Mode, do the following: 1. Attach the USB cable to an available USB port on your computer . The diskG SSD goes into the Standby Mode, and the LED indicator light turns RED . 2. Press and hold + 0 for five seconds until the LED i[...]

  • Page 10

    #10 iStorage diskG ® SSD Manual – v 3.0 www .istorage-uk.com disk G SSD 11. Changing the Admin PIN Y ou can change the Admin PIN by doing the following: 1. Enter Admin Mode (refer to page 9 for details). 2. Press and hold + 9 until the LED indicator light flashes BLUE . 3. Enter the new PIN and press (The PIN must be a minimum of 6 digits and a[...]

  • Page 11

    #11 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 disk G SSD 12. Adding a new User PIN Y ou can add a new User PIN by doing the following: 1. Enter the Admin Mode (refer to page 9 for details). 2. Press and hold + 1 until the LED indicator light flashes BLUE intermittently . 3. Enter a User PIN and press (a minimum of 6 digits and a [...]

  • Page 12

    #12 iStorage diskG ® SSD Manual – v 3.0 www .istorage-uk.com disk G SSD 15. Setting the Unattended Auto Lock Feature T o protect against unauthorized access if the drive is unlocked and unattended, the diskG SSD can be set to automatically lock after a pre-set amount of time. In its default state, the diskG SSD Unattended Auto Lock feature is tu[...]

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    #13 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 disk G SSD 16. Brute Force Protection What is a Brute Force Attack? A brute force attack is a method of defeating a cryptographic scheme by systematically tr ying a large number of possibilities; for example, a large number of the possible keys in a key space in order to decrypt a mess[...]

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    #14 iStorage diskG ® SSD Manual – v 3.0 www .istorage-uk.com disk G SSD 17. Setting a Self Destruct PIN Note : After initiating the Self Destruct sequence, the PIN used to initiate the self destruct sequence will become the default Admin PIN. The drive will need to be initialized and reformatted. For directions see page 15. T o set a Self Destru[...]

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    #15 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 disk G SSD 18. Completely resetting the diskG SSD If you forget all the User PINs or Admin PINs, you can perform a complete reset to remove all the User PINs, and restore the Admin PIN to the default 123456 . Attention: Completely resetting the diskG SSD will reset the encryption key ,[...]

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    #16 iStorage diskG ® SSD Manual – v 3.0 www .istorage-uk.com disk G SSD 5. In the Computer Manage window , click Disk Management . In the Disk Management window, the diskG SSD is recognized as an unknown device that is uninitialized and unallocated. 6. Right-click Unknown Disk, and then select Initialize Disk. Note : If the Initialize Disk Wizar[...]

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    #17 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 disk G SSD 9. Click Next . 10. If you need only one partition, accept the default partition size and click Next . 11. Assign a drive letter or path and click Next . 12. Create a volume label, select Perform a quick format, and then click Next . 13. Click Finish . 14. Wait until the for[...]

  • Page 18

    #18 iStorage diskG ® SSD Manual – v 3.0 www .istorage-uk.com disk G SSD 21. T roubleshooting This section contains troubleshooting information for the diskG SSD. If you encounter any of the following problems when using the diskG SSD, refer to the corresponding answers. Q: How do I use the diskG SSD the first time? A: Y ou can use it in one of [...]

  • Page 19

    #19 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 disk G SSD Q: Do I require “Admin Rights” for the diskG SSD to work? A: No, since the diskG SSD does not require any software to be installed and the encryption/decr yption is performed in Hardware on the drive itself, “Admin Rights” are not required. Q: I’m getting a continu[...]

  • Page 20

    #20 iStorage diskG ® SSD Manual – v 3.0 www .istorage-uk.com disk G SSD Apple Mac The diskG SSD keeps locking after 5-10 minutes on the Macs – This will be due the Mac’ s power saving as there is a setting to switch off hard drives that are idle after a fix period of time see below; The settings in Energy Saver preferences affect what happe[...]

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    #21 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 disk G SSD Note For Windows 8.1 users; Y ou will need to install a Windows update (KB2919355 ) as well as follow the steps on pages 18 &19. Please go to this link and choose Method 2; http://support.microsoft.com/kb/2919355 . Once the download option appears select KB2919355 and th[...]

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    #22 iStorage diskG ® SSD Manual – v 3.0 www .istorage-uk.com disk G SSD 22. T echnical Support iStorage provides the following helpful resources for you: iStorage’ s Website http://www .istorage-uk.com E-mail correspondence support@istorage-uk.com T elephone support with our T echnical Support Department on +44 (0) 20 8991-6260 . iStorage’ s[...]

  • Page 23

    #23 www .istorage-uk.com iStorage diskG ® SSD Manual – v 3.0 disk G SSD © iStorage, 2012. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England T el: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www .istorage-uk.com[...]