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IOGear GCS1742 manual

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Table of contents for the manual

  • Page 1

    1 MiniView ™ Dual View USB KVMP Switch User Manual (GCS1742 / GCS1744) ®[...]

  • Page 2

    [...]

  • Page 3

    Thank you f or purchasing one of the industry’s most f eature-rich dual display KVMs, with USB peripheral sharing and audio technology . Y ou’ll sav e money and space by eliminating the need f or multiple monitors , keyboards, mice, as well as USB peripheral devices such as printers, scanners, and more. Up to 127 USB devices can be daisy chaine[...]

  • Page 4

    T able of Contents 05 06 07 08 09 13 16 19 33 41 42 44 45 46 Package Contents Overview Features System Requirements Introduction Installation Basic Operation Hotkey Operation Firmware Upgrade Utility Appendix Specification T echnical Suppor t Radio & TV Interf erence Statement Limited Warranty[...]

  • Page 5

    5 Package Contents This package contains: 1 x GCS1742 or GCS1744 USB KVM Switch 2 x Custom 6’ Audio/Video Cables (4 for GCS1744) 2 x Custom 6’ USB/Video Cables (4 for GCS1744) 1 x Firmware Upgrade Cable 1 x User Manual 1 x Quick Start Guide 1 x Warranty/Registration Card NO TE: The P ow er Adapter f or the GCS1742/GCS1744 is optional, as the un[...]

  • Page 6

    6 Overview The GCS1742/GCS1744 USB KVM Switch brings dual head video functionality to IOGEAR’ s USB KVM s witch technology . Now , two (GCS1742) or four (GCS1744) dual head computers can be accessed and controlled from a single console that consists of a USB keyboard, USB mouse , and two V GA, SV GA, or Multisync monitors. In addition, the GCS174[...]

  • Page 7

    7 Features • Provides a second video channel to support computers with dual displays • T wo USB por ts f or USB peripheral shar ing (such as printers, scanners, etc.) • Audio jacks for audio sharing between computers • Independent (asynchronous) switching of the KVM, USB, and audio focus • Fully compliant with the USB 1.1 specification ?[...]

  • Page 8

    8 System Requirements Console T wo V GA monitors USB style mouse USB style keyboard Computer T wo availab le V GA por ts T ype A USB por t Audio Only two-piece, powered speakers system supported[...]

  • Page 9

    9 Fr ont View 1. Port selection buttons • Press a switch to access the computer attached to its corresponding port. • Press buttons 1 and 2 simultaneously for 2 seconds to start Auto Scan Mode . 2. Port LEDs The P ort LEDs are built into the Po r t Selection Switches. The upper ones are the KVM P or t LEDs; the lower ones are the USB LEDs. 1, 2[...]

  • Page 10

    10 3. USB Port Connect one USB peripheral (printer, scanner , etc.) here to share with your computer in your KVM setup. KVM: • Lights DIM ORANGE to indicate that the computer attached to the corresponding port is up and running (On Line). • Changes to BRIGHT ORANGE to indicate that the computer attached to its corresponding port is the one that[...]

  • Page 11

    11 Bac k View 1. Power Jack If you choose to use e xternal power , the power adapter cable plugs into this jack. Note: Use of a power adapter (DC 5V) is optional, and requires a separate purchase. Refer to IOGEAR Part#: 0AD8-0005-261 2. Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firm ware upg rade data from the administrato[...]

  • Page 12

    12 • The upper connector carries the audio data (microphone and speakers) and the video data for monitor B; • The lo wer connector carries the USB data (keyboard, mouse, and peripherals) and the video data for monitor A. * Only cables specifically designed to work with this switch can be used. DO NOT attempt to use ordinary 15-pin VGA connector[...]

  • Page 13

    13 Before you Begin 1. Mak e sure that power to all the de vices you will be connecting up ha ve been turned off. Y ou m ust unplug the power cords of an y computers that hav e the K eyboard P ower On function. Otherwise , the s witch will receive pow er from the computer . 2. Make sure that all devices on the installation are properly grounded. In[...]

  • Page 14

    14 Cable Connection 1. Plug y our Console de vices (USB keyboard, USB mouse , V GA monitors, microphone and speakers), into the switch’ s Console Po r ts. Note: Only supports two-piece, powered speakers. 2. Use the Po r t A KVM cable (the one with the USB connector) to connect any a v ailable CPU A por t to the first V GA por t and the USB por t [...]

  • Page 15

    15 Installation (Connection for USB Computers)[...]

  • Page 16

    16 Hot Plugging The GCS1742/GCS1744 supports USB hot plugging – components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to shut the unit down. Powering Off and Restarting If it becomes necessary to Pow er Off the KVM unit, bef ore star ting it bac k up you must do the f oll[...]

  • Page 17

    17 Port ID Numbering Each CPU port on the GCS1742/GCS1744 switch is assigned a port number (1 or 2 for GCS1742; 1 to 4 f or GCS1744). The port numbers are marked on the rear panel of the switch. The P ort ID of a computer is der ived from the CPU port number it is connected to . For e xample, a computer connected to CPU port 2 has a Port ID of 2. T[...]

  • Page 18

    18 Manual Switching 1. Press and release a port selection switch to bring the KVM focus to the computer attached to its corresponding port. The USB and Audio f ocus does not change; the y sta y on the por t that they’ r e already on. 2. Press and hold a port selection switch for more than 2 seconds to bring the KVM, USB, and Audio focus to the co[...]

  • Page 19

    19 PC keyboard Scroll Lock Hotkey Operation The GCS1742/GCS1744 provides an extensive, easy-to-use, hotkey function that makes it convenient to control and configure your KVM installation from the keyboard. NOTE: The table below assumes the use of a PC-compatible ke yboard with the Scroll Loc k key . If y ou are using a MAC ke yboard ( or a keyboar[...]

  • Page 20

    20 Port Switching [Scroll Lock] [Scroll Lock] [Enter] [Scroll Lock] [Scroll Lock] [K] [Enter] [Scroll Lock] [Scroll Lock] [U] [Enter] [Scroll Lock] [Scroll Lock] [S] [Enter] [Scroll Lock] [Scroll Lock] [n] [Enter] [Scroll Lock] [Scroll Lock] [n] [K] [Enter] [Scroll Lock] [Scroll Lock] [n] [U] [Enter] [Scroll Lock] [Scroll Lock] [n] [S] [Enter] [Scr[...]

  • Page 21

    21 OSD Operation Auto Scanning Hotkey Operation Note: • While Auto Scan is active, ordinary keyboard and mouse functions are suspended – only Auto Scan mode compliant ke ystrokes and mouse clicks can be entered. Y ou must e xit A uto Scan mode to regain normal console control. • Although the video focus switches from port to port, the keyboar[...]

  • Page 22

    22 Hotkey Setting Mode Invoking Hotkey Mode For all Hotkey operations, you must use the number keypad on the right side of your keyboard. T o Inv oke Hotkey Mode (PC-Compatib le keyboar d): 1. Press and hold Num Lock key for two seconds 2. Press and hold Minus key [ - ] for one second 3. Release Minus key [ - ] and within one second also release Nu[...]

  • Page 23

    23 T o inv oke Hotkey Mode (Mac keyboards): 1. Press and hold Clear key for two seconds 2. Press and hold Minus key [ - ] for one second 3. Release Minus key [ - ] and within one second also release Clear key The KVM will now enter Hotkey mode; indicated by blinking of the Caps Lock LED . On some MAC k eyboards, this LED is located on the center of[...]

  • Page 24

    24 Hotkey Operation Note: • If using the Num Lock and Minus key to invoke Hotkey function is not optimal for your setup, refer to the next page to change the hotkey invocation keys. When Hotkey Mode is active, the Caps Lock and Scroll Lock LEDs flash in succession to indicate that HSM is in effect. They stop flashing and re v er t to normal statu[...]

  • Page 25

    25 Alternate Hotkey Mode Invocation Keys In case the default Hotkey Mode invocation keys (Num Lock and Minus) are not optimal in your setup, you ma y change them to Ctrl and F12 , respectiv ely . T o switch to an alternate Hotke y Mode invocation, do the f ollowing: 1. Invoke Hotkey Mode (see page 22 for PC keyboard and page 23 for Mac keyboard) 2.[...]

  • Page 26

    26 Hotkey Operation Alternate Port Switching Keys The port switching activation keys can be changed from tapping Scroll Lock key twice ([Scroll Lock] [Scroll Lock]) to tapping Ctrl key twice ([Ctrl] [Ctrl]). If you have a Mac keyboard (or your keyboard does not have Scroll Lock), you can change the port switching activation keys by doing the follow[...]

  • Page 27

    27 Hotkey Operation Keyboard Operating Platform The GCS1742/GCS1744 default port configuration is for a PC Compatible keyboard operating platform. If you hav e a Mac attached to a port, you can change a por t’ s ke yboard operating platform configuration as follows: 1. Bring the KVM focus to the desired port 2. Invoke Hotkey mode (see page 22-23)[...]

  • Page 28

    28 Hotkey Operation List Hotkey Settings T o see a list of the current hotkey settings, do the f ollowing: 1. Invoke Hotkey Mode (see page 22-23) 2. Open a text editor (such as Notepad or Word) 3. Press F4 on your k eyboard to ‘paste’ this info r mation USB Reset If the USB loses focus and needs to be reset, do the following: 1. Invoke Hotkey M[...]

  • Page 29

    29 Hotkey Operation Firmware Upgrade Mode T o set the GCS1742/GCS1744 in fir mware upg rade mode: 1. Invoke Hotkey Mode 2. Key in: upgrade 3. Press [ Enter ] Note: The front panel LEDs will flash to indicate that the KVM is in firmware upgrade mode. T o exit firmware upgrade mode, you must power off the switch. Restore Default Settings T o reset th[...]

  • Page 30

    30 Operation Sun Keyboard Emulation[...]

  • Page 31

    31 Operation Sun Keyboard Emulation[...]

  • Page 32

    32 MAC Keyboard Emulation Operation[...]

  • Page 33

    33 The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process f or upgrading the KVM s witch’ s firmware. T o r un the firmware, y ou will need to use a windows based PC with an available serial port. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade[...]

  • Page 34

    34 Shut down the computers on your MiniView™ Extreme installation and make sure you have set the KVM in firmware upgrade mode as instructed under section Hotkey operation → → → → → Firmware upgrade mode Make sure the power is plugged into the KVM. Once the power is plugged in and the switch is set to upgrade, all of the amber lights on [...]

  • Page 35

    35 31 T o upgrade your firmware: Run the downloaded Firmware Upgrade Package file - either by double-clicking the file icon, or by opening a command line and entering the full path to it. The Firm w are Upgrade Utility Welcome screen appears: Read and Agree to the License Agreement (enable the I Agree radio button). 1. 2. Starting the Upg rade The [...]

  • Page 36

    36 3. Click Ne xt to continue. The Fir mware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. The Firmware Upgrade Utility[...]

  • Page 37

    37 4. As you select a device in the list, its descrip- tion appears in the Device Description panel. The Firmware Upgrade Utility[...]

  • Page 38

    38 After you have made your device selection(s), Click Next to perform the upgrade. If you enab led Chec k Fir mware V ersion , the Utility compares the de vice’ s firm w are lev el with that of the upgrade files. If it finds that the device’ s version is higher than the upgr ade version, it brings up a dialog box informing you of the situation[...]

  • Page 39

    39 As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar . After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility . The Firmware Upgrade Utility[...]

  • Page 40

    40 If the upgrade failed to complete successfully a dialog bo x appears asking if you want to retry . Clic k Y es to retr y . If you click No , the Upgrade F ailed screen appears: Clic k Cancel to close the Firmware Upgrade Utility . See the next section, Firm w are Upgrade Reco very , for how to proceed. Firmware Upgrade Recovery There are basical[...]

  • Page 41

    41 Appendix T roubleshooting[...]

  • Page 42

    42 Specification[...]

  • Page 43

    43 Specification[...]

  • Page 44

    44 T echnical Support If you need technical support, please check out our IOGEAR T ech Info Library (T .I.L.) at www .iogear .com/support for the latest tips, tricks , and troubleshooting. The IOGEAR T .I.L. was designed to provide you with the latest technical information about our products. Most of the answers to your questions can be found here,[...]

  • Page 45

    45 Radio & TV Interference Statement W ARNING!!! This equipment generates , uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. This equipment has been tested and found to comply with the limits f or a Class B computing device pursu[...]

  • Page 46

    IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT , INDIRECT , SPECIAL, INCIDENT AL OR CONSEQUENTIAL D AMA GES RESUL TING FROM THE USE OF THE PR ODUCT , DISK, OR ITS DOCUMENT A TION EXCEED THE PRICE P AID FOR THE PRODUCT . The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents[...]

  • Page 47

    Contact info.[...]

  • Page 48

    23 Hubble • Irvine, CA 92618 • (P) 949.453.8782 • (F) 949.453.8785 • www .iogear .com ®[...]