Intermec 6642 manual

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Table of contents for the manual

  • Page 1

    User ’ s Guide P/N 961-054-019 Revision A December 1999 NORAND R 6642 Pen Computer P/N 961-054-019 Revision A *961054019[...]

  • Page 2

    " NOTICE This publication contains information proprietary to Intermec T echnologies CorpoĆ ration. It is being supplied to you with the express understanding that the inĆ formation contained herein is for the benefit of the contracting party only , and may not be copied, distributed, or displayed to third parties without the express written[...]

  • Page 3

    PKZIP and PKUNZIP are registered trademarks of PKW ARE, Inc. SanDisk is a trademark of SanDisk Corporation. SystemSoft is a registered trademark and CardSoft and CardID are trademarks of SystemSoft Corporation. FCC Computer Compliance " NOTICE This equipment meets Class A digital device limits per Part 15 of FCC Rules. These limits protect aga[...]

  • Page 4

    T elephone Installation Warning Notices The following notices apply to equipment that may be connected to telephone lines or systems. For your personal safety , and to protect this equipment from potential electrical or physical damage, do NOT connect equipment to telephone lines or data communication equipment unless the following warnings have be[...]

  • Page 5

    B CAUTION: Intermec T echnologies Corporation suggests you buy cables from us to connect with other devices. Our cables are safe, meet FCC rules, and suit our products. Other cables may not be tested. They may cause problems from electrostatic discharge or induced energy . Our warranties do not cover loss, injury , or damage from other cables. B CA[...]

  • Page 6

    CONTENTS PEN*KEY 6642 Pen Computer User’s Guide i CONTENTS """""""""""""""""""""""""""" SECTION 1 1-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview 1-1 . . . . .[...]

  • Page 7

    CONTENTS ii PEN*KEY R 6642 Pen Computer User ’ s Guide Removing External Floppy Disk Drive/Port Expander 2Ć8 Handling Floppy Disks 2Ć9 . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting and Removing Floppy Disks 2Ć9 . . . . . . . . . . . . . Formatting a Floppy Disk 2Ć10 . . . . . . . . . . . . . . . . . . . . . . . . . SECTION 3[...]

  • Page 8

    CONTENTS PEN*KEY 6642 Pen Computer User ’ s Guide iii SECTION 5 5-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Peripheral Equipment 5-1 . . . . . . . . . . . . . . . . . . . . Before connecting peripherals: 5Ć1 . . . . . . . . . . . . . . . . . . . . Peripheral Equipment 5Ć2 . . . . . . . . . [...]

  • Page 9

    CONTENTS iv PEN*KEY R 6642 Pen Computer User ’ s Guide SECTION 6 6-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T roubleshooting 6-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems on Start-up 6Ć2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems with Displa[...]

  • Page 10

    1-1 PEN*KEY R 6642 Pen Computer User ’ s Guide Section 1 Overview """""""""""""""""""""""""""" Introduction: About this Manual This manual is divided into six sections. " Section 1 Overview " Sectio[...]

  • Page 11

    SECTION 1 Overview 1-2 PEN*KEY R 6642 Pen Computer User ’ s Guide Overview The PEN*KEY R 6642 Pen Computer Figure 1Ć1 The PEN*KEY 6642 Pen Computer The PEN*KEY 6642 Pen Computer is a compact, lightĆ weight mobile computer . It features: " Lightweight- 2.2lbs/1.0kg for portability and handling " Thin styling- 0.75"/2.2cm " La[...]

  • Page 12

    SECTION 1 Overview 1-3 PEN*KEY R 6642 Pen Computer User ’ s Guide " One T ype II PC card slot " 21 key numeric keypad and navigation keys " Integrated 56K modem with RJ1 1 connector " Integrated USB interface standard " SVGA video output on DB-15 connector " 4Mbps IrDA infrared communications " AC '97 compl[...]

  • Page 13

    SECTION 1 Overview 1-4 PEN*KEY R 6642 Pen Computer User ’ s Guide Front V iew Figure 1Ć2 Front V iew Display Power Button RJ1 1 Jack for Modem Speaker Power/ HDD LEDs Numeric Keypad[...]

  • Page 14

    SECTION 1 Overview 1-5 PEN*KEY R 6642 Pen Computer User ’ s Guide Power Button In addition to turning the power on and off, the power button can be used as a suspend/resume switch. Figure 1Ć3 Power Button[...]

  • Page 15

    SECTION 1 Overview 1-6 PEN*KEY R 6642 Pen Computer User ’ s Guide Power LED When this LED is green, the pen computer is operating. When this LED is red, the pen computer is in the suspendĆ toĆRAM state. If this LED is off, the pen computer is either not operating or is in the suspendĆtoĆdisk state. HDD LED When the bottom green LED is flashin[...]

  • Page 16

    SECTION 1 Overview 1-7 PEN*KEY R 6642 Pen Computer User ’ s Guide Pen Stylus T o remove the pen stylus, pull it straight out to the right. T o place the pen back in the pen holder , align the projection on the pen with the groove in the pen holder and then gently slide the pen into the holder . Make sure that you push the pen all of the way in un[...]

  • Page 17

    SECTION 1 Overview 1-8 PEN*KEY R 6642 Pen Computer User ’ s Guide Side V iews Figure 1Ć5 Side Views Pen Stylus Floppy Drive/ Port Expander Audio In/Out USB Connector Power In Fan V e nt PC Card Slot PC Card Slot Ejector[...]

  • Page 18

    SECTION 1 Overview 1-9 PEN*KEY R 6642 Pen Computer User ’ s Guide Rear V iew Figure 1Ć6 Rear V iew External Video Connector IrDA Port Infrared Communications Port This port is used by devices that use infrared communications, such as an IR desktop dongle or IR printers. " NOTE: If the infrared communications port is dirty , wipe it with a d[...]

  • Page 19

    SECTION 1 Overview 1-10 PEN*KEY R 6642 Pen Computer User ’ s Guide Bottom V iew Figure 1Ć7 Bottom V iew Reset Switch Expansion Battery Connector Cover Air V ents The air vents allow the pen computer to dissipate internal heat. Do not block these vents for any length of time during operation.[...]

  • Page 20

    SECTION 1 Overview 1-1 1 PEN*KEY R 6642 Pen Computer User ’ s Guide RESET Switch If the power button does not work, press this switch with the tip of the stylus pen to reset the pen computer . Figure 1Ć8 Reset Switch RESET Switch[...]

  • Page 21

    SECTION 1 Overview 1-12 PEN*KEY R 6642 Pen Computer User ’ s Guide Internal Battery Pack Charging Y ou can check the state of battery charge with the PKtools utility menu. " T ap on either the battery icon or the PEN*KEY tool icon in the W indows 98 taskbar , if they are displayed. When the system is running off of battery power:[...]

  • Page 22

    2-1 PEN*KEY R 6642 Pen Computer User ’ s Guide Section 2 Using the Pen Computer for the First T ime """""""""""""""""""""""""""" This section explains the necessary start up procedures.[...]

  • Page 23

    SECTION 2 Using the Pen Computer for the First Time 2-2 PEN*KEY R 6642 Pen Computer User ’ s Guide Connecting the AC Adapter B CAUTION: Always grasp the plug when plugging in or unplugging the power cord. Figure 2Ć1 AC Adapter Plug into the pen computer . Plug into an electrical outlet. " NOTE: Leave the pen computer on the AC Adapter for 4[...]

  • Page 24

    SECTION 2 Using the Pen Computer for the First Time 2-3 PEN*KEY R 6642 Pen Computer User ’ s Guide System Startup Startup 1. Press the [POWER] button. The pen computer automatically executes its Power On Self-T est (POST). This test checks the pen computer ' s memory , system board and other devices before initiating normal operation. 2. W i[...]

  • Page 25

    SECTION 2 Using the Pen Computer for the First Time 2-4 PEN*KEY R 6642 Pen Computer User ’ s Guide Pen Stylus Input The PEN*KEY 6642 Pen Computer is equipped with a pen stylus to select items displayed on the LCD screen and to input text and drawings. Selecting an Item (pointing) T o select an item, press the pen on the item to be selected and th[...]

  • Page 26

    SECTION 2 Using the Pen Computer for the First Time 2-5 PEN*KEY R 6642 Pen Computer User ’ s Guide Figure 2Ć2 Pen Operation Ta p Double–T ap Drag[...]

  • Page 27

    SECTION 2 Using the Pen Computer for the First Time 2-6 PEN*KEY R 6642 Pen Computer User ’ s Guide Connect Devices The devices outlined in the figure below can be connected to the 6642 while the pen computer is powered on. PC Cards Video Port Audio I/O Jack USB Port Figure 2Ć3 Connecting Devices[...]

  • Page 28

    SECTION 2 Using the Pen Computer for the First Time 2-7 PEN*KEY R 6642 Pen Computer User ’ s Guide Using the External Floppy Drive/Port Expander Y ou can use double-density 720K or high-density 1.44MB floppy disks with the external floppy disk drive/port expander . The keyboard/mouse port, RS-232C serial port and parallel port are available on th[...]

  • Page 29

    SECTION 2 Using the Pen Computer for the First Time 2-8 PEN*KEY R 6642 Pen Computer User ’ s Guide B CAUTION: Do not place the floppy disk drive unit on its side or upside down. B CAUTION: Do not press on the floppy disk drive unit; it may damage the drive or cause malfunction. B CAUTION: Do not place the AC adapter on top of the floppy disk driv[...]

  • Page 30

    SECTION 2 Using the Pen Computer for the First Time 2-9 PEN*KEY R 6642 Pen Computer User ’ s Guide Handling Floppy Disks " NOTE: Do not open the shutter and touch the disk inside, otherwise you will not be able to read or write data to the disk. " NOTE: Do not place floppy disks near magnetic or heat sources, or in direct sunlight or du[...]

  • Page 31

    SECTION 2 Using the Pen Computer for the First Time 2-10 PEN*KEY R 6642 Pen Computer User ’ s Guide Formatting a Floppy Disk " NOTE: Formatting a floppy destroys all current data on the disk 1. Check to make sure the floppy is not write-protected. 2. Double-tap on My Computer on the W indows desktop. 3. From the capacity drop-down list, sele[...]

  • Page 32

    3-1 PEN*KEY R 6642 Pen Computer User ’s Guide Section 3 Software """""""""""""""""""""""""""" General Information This section explains the operating system software and the PEN*KEY R tool. Software Included [...]

  • Page 33

    SECTION 3 Software 3-2 PEN*KEY R 6642 Pen Computer User ’ s Guide Windows 98 Help The Help function is one of the main information resources for Windows 98. There are two types of help: help that exĆ plains specific operating procedures, and help that explains an item displayed on the screen. Help With Operating Procedures A list of help topics [...]

  • Page 34

    SECTION 3 Software 3-3 PEN*KEY R 6642 Pen Computer User ’ s Guide Contents Use this to find information from a list of topics grouped by area. Keyword Use this to input the first few letters of the target word and to search for the desired information from an alphabetized list of keywords.[...]

  • Page 35

    SECTION 3 Software 3-4 PEN*KEY R 6642 Pen Computer User ’ s Guide Help Regarding Items on the Screen If a window has a [?] button, you can use it to see explanations of various items on the screen. T ap [?] and then tap the item in question.[...]

  • Page 36

    SECTION 3 Software 3-5 PEN*KEY R 6642 Pen Computer User ’ s Guide PEN*KEY Utility T ool The PEN*KEY tool allows the user to set the backlight, disĆ play current battery state, set suspend execution, reassign keypad functions, and change pen click volume from the W indows desktop. There are two methods for starting up the tool: 1. T ap on either [...]

  • Page 37

    SECTION 3 Software 3-6 PEN*KEY R 6642 Pen Computer User ’ s Guide Adjusting the Backlight and Checking the Remaining Battery Capacity 1. T ap on the Backlight/Battery tab. 2. The backlight brightness can be set to one of four levels. T o adjust the brightness, tap the desired level. 3. T o adjust the brightness to that level, tap [OK]. T o keep t[...]

  • Page 38

    SECTION 3 Software 3-7 PEN*KEY R 6642 Pen Computer User ’ s Guide The Autocheck button changes the brightness of the backlight when AC power is connected. If this box is checked, the backĆ light brightness cannot be adjusted. " NOTE: The backlight brightness can be adjusted temporarily by sliding the arrow to maximum, but with the “ Auto [...]

  • Page 39

    SECTION 3 Software 3-8 PEN*KEY R 6642 Pen Computer User ’ s Guide Suspend Suspend to Disk and Suspend to RAM functions are advanced power management features which allow for maximum battery life for the 6642. " Suspend to RAM- keeps system and graphics memory refreshed until the pen computer is reactivated. " Suspend to Disk- entire sys[...]

  • Page 40

    SECTION 3 Software 3-9 PEN*KEY R 6642 Pen Computer User ’ s Guide Keypad Assign The keypad assignments can be changed by doing the followĆ ing. For example, if an application requires function" keys, the 1" key could be changed to F1, the 2" key could be changed to F2", and so on. 1. T ap the Key Assign tab. 2. T [...]

  • Page 41

    SECTION 3 Software 3-10 PEN*KEY R 6642 Pen Computer User ’ s Guide Pen Calibration Select Pen Align" from the Windows Start menu to begin pen calibration. Press in the center of the cross-hair target three times. Continue with the three remaining targets until the panel is calibrated.[...]

  • Page 42

    SECTION 3 Software 3-1 1 PEN*KEY R 6642 Pen Computer User ’ s Guide Pen Calibration (continued) Once complete, you can fine-tune the calibration by: " Changing the offset values of the cursor " Changing the cursor speed " Cancelling the calibration or restarting the procedure.[...]

  • Page 43

    SECTION 3 Software 3-12 PEN*KEY R 6642 Pen Computer User ’ s Guide Checking the V ersion of the PEN*KEY T ool " T ap the About tab. " NOTE: The version of the PEN*KEY utility tool is displayed. This is not the version number of the PEN*KEY hardware. Exiting the PEN*KEY T ool T ap either OK" or Cancel" at the bottom of th[...]

  • Page 44

    SECTION 3 Software 3-13 PEN*KEY R 6642 Pen Computer User ’ s Guide CIC Handwriting Recognition The CIC PENX R Handwriter Recognition System software (HRS) is preinstalled on the 6642 and is used with software products enabled for handwriting recognition and verification.[...]

  • Page 45

    SECTION 3 Software 3-14 PEN*KEY R 6642 Pen Computer User ’ s Guide On Screen Keyboard The on screen keyboard is available by default in the W indows 98 toolbar . Right Mouse Button Setting Click on the pen icon in the toolbar to change the mouse button assignment. Press the arrow button in the floating PenX toolbar to enable handwriting with the [...]

  • Page 46

    4-1 PEN*KEY R 6642 Pen Computer User ’ s Guide Section 4 Battery Use """""""""""""""""""""""""""" Battery Charge Connect the AC adapter to the pen computer to charge the internal battery before use. The batte[...]

  • Page 47

    SECTION 4 Battery Use 4-2 PEN*KEY R 6642 Pen Computer User ’ s Guide Charging Internal Battery Pack Figure 4Ć1 Charging the Internal Battery 1. Plug the power cord to the AC adapter , then into an electrical outlet. 2. Connect the AC adapter to the pen computer . The power LED lights green.[...]

  • Page 48

    SECTION 4 Battery Use 4-3 PEN*KEY R 6642 Pen Computer User ’ s Guide Attaching the Expansion Battery Pack Attach or replace expansion battery pack described in the procedure below . See figure 4-2. 1. T urn off the pen computer and disconnect the AC adapter . 2. Place the pen computer face down on a flat surface. 3. Slide the battery pack connect[...]

  • Page 49

    SECTION 4 Battery Use 4-4 PEN*KEY R 6642 Pen Computer User ’ s Guide B CAUTION: If a battery pack is inserted incorrectly , damage to the battery pack or a fire could result. Slide Battery Connector Cover Open to the Right Set the Battery Locks as Shown 1 2 Figure 4Ć2 Attaching the Expansion Battery[...]

  • Page 50

    SECTION 4 Battery Use 4-5 PEN*KEY R 6642 Pen Computer User ’ s Guide Figure 4Ć3 Attaching the Expansion Battery 3 4 Drop the Battery into the T abs, Slide it to the Right Lock the Battery , Setting the locks as Shown[...]

  • Page 51

    SECTION 4 Battery Use 4-6 PEN*KEY R 6642 Pen Computer User ’ s Guide Remaining Battery Pack Capacity Display Confirming the Remaining Battery Pack Capacity Figure 4Ć4 Battery Pack Capacity In W indows 98, the remaining battery pack capacity can be checked by the following method. " The battery icon on the taskbar shows the remaining battery[...]

  • Page 52

    SECTION 4 Battery Use 4-7 PEN*KEY R 6642 Pen Computer User ’ s Guide The internal battery gauge at the top indicates the remaining capacity of battery 1,(battery pack) and the battery gauge beĆ low indicates the remaining capacity of battery 2 (expansion battery pack). The remaining capacity of each battery is indicated by the following colors: [...]

  • Page 53

    SECTION 4 Battery Use 4-8 PEN*KEY R 6642 Pen Computer User ’ s Guide Low Battery Warning The red LED turns on if the batteries will be completely drained within a few minutes. The operating system (W indows 98) and the hardware deterĆ mine low battery pack condition. The batteries will, of course, drain faster if the PC card slot is in use, the [...]

  • Page 54

    SECTION 4 Battery Use 4-9 PEN*KEY R 6642 Pen Computer User ’ s Guide Charging and Operating Times The charging and operating times are based on the number of battery packs used, as shown in the following table. Number of Battery Packs Used Charging Time (from fully depleted to fully charged) Operating Time (from fully charged state) Inter nal bat[...]

  • Page 55

    SECTION 4 Battery Use 4-10 PEN*KEY R 6642 Pen Computer User ’ s Guide Battery Disposal The 6642 pen computer contains or is supplied with a lithium- ion battery . Lithium-ion batteries have a longer life due to their chemical makeup and do not need to be replaced as often. The internal battery must be replaced by an Intermec service center and th[...]

  • Page 56

    5-1 PEN*KEY R 6642 Pen Computer User ’ s Guide Section 5 Connecting Peripheral Equipment """""""""""""""""""""""""""" This chapter explains how to connect peripheral devices to the PEN*KEY R 6642 pen computer[...]

  • Page 57

    SECTION 5 Connecting Peripheral Equipment 5-2 PEN*KEY R 6642 Pen Computer User ’ s Guide Peripheral Equipment Figure 5Ć1 6642 Peripherals Audio I/O Serial Devices T ype II PC Cards PS/2 Keyboard/Mouse Parallel Devices USB Devices Floppy Drive/Port Expander[...]

  • Page 58

    SECTION 5 Connecting Peripheral Equipment 5-3 PEN*KEY R 6642 Pen Computer User ’ s Guide Connectors Figure 5Ć2 Side V iew Connections Floppy Drive/Port Expander USB Connector Audio I/O DC Power In Floppy Drive/Port Expander 1. Open the floppy drive/port expander cover on the right side of the pen computer . 2. Connect the cable from the floppy d[...]

  • Page 59

    SECTION 5 Connecting Peripheral Equipment 5-4 PEN*KEY R 6642 Pen Computer User ’ s Guide " NOTE: If external stereo speakers are connected to the pen computer , the audio is output from the right channel only . Adjust the sound volume in the operating system by tapping the speaker icon in the taskbar . USB Connection The USB (Universal Seria[...]

  • Page 60

    SECTION 5 Connecting Peripheral Equipment 5-5 PEN*KEY R 6642 Pen Computer User ’ s Guide SVGA Port The SVGA port connects an external monitor or projection deĆ vice to the 6642. Y ou can run the LCD and the external moniĆ tor simultaneously . Figure 5Ć3 SVGA Connector Video Connector " NOTE: We do not recommend that you select “ monitor[...]

  • Page 61

    SECTION 5 Connecting Peripheral Equipment 5-6 PEN*KEY R 6642 Pen Computer User ’ s Guide Printer Y ou can connect a printer to a parallel port of the external floppy drive/port expander . " NOTE: Read the printer manual before setting up the printer . Check the setup utility for the LPT port settings before installing a printer driver . Inst[...]

  • Page 62

    SECTION 5 Connecting Peripheral Equipment 5-7 PEN*KEY R 6642 Pen Computer User ’ s Guide IrDA Communications The IR (infrared) port provides wireless file transfer between the 6642 and an IR-equipped computer or device. Y ou can also print to an IR-equipped printer without connecting a printer cable. The IR mode supports two transfer rates: stand[...]

  • Page 63

    SECTION 5 Connecting Peripheral Equipment 5-8 PEN*KEY R 6642 Pen Computer User ’ s Guide Logical Port For some software, you may have to change the assignment of the logical port. 1. In the IR dialog box, select Ports. 2. Change the settings and tap OK. 3. When the message Y ou have changed the infrared communication port appears, tap OK. Disabli[...]

  • Page 64

    SECTION 5 Connecting Peripheral Equipment 5-9 PEN*KEY R 6642 Pen Computer User ’ s Guide PC Card Slot The PC Card slot houses one card slot that supports one T ype II PC card. The 6642 supports the CardBus PC conĆ troller function, that allows 5V and 3V 32-bit CardBus and 16-bit PC cards including Zoom V ideo (ZV) function like MPEG PC cards. &q[...]

  • Page 65

    SECTION 5 Connecting Peripheral Equipment 5-10 PEN*KEY R 6642 Pen Computer User ’ s Guide Removing a PC Card " 1) T ap the PC Card" icon in the system tray . " 2) T ap on the Stop" message that appears. " 3)T ap A T A device dialog box and wait for [OK]. " 4) Press the PC card slot eject button. When the edge o[...]

  • Page 66

    SECTION 5 Connecting Peripheral Equipment 5-1 1 PEN*KEY R 6642 Pen Computer User ’ s Guide Modem The PEN*KEY 6642 contains an internal 56K V .90 Modem qualified for use with telephone systems in the United States and Canada. For other countries you may purchase an international PCMCIA Modem. Figure 5Ć7 Modem Connection RJ1 1 Connector " NOT[...]

  • Page 67

    SECTION 5 Connecting Peripheral Equipment 5-12 PEN*KEY R 6642 Pen Computer User ’ s Guide Connecting the Modem " NOTE: The built – in modem on the 6642 is designed only for regular analog telephone lines. The modem may be damaged when connected to a digital ISDN terminal or digital PBX. " NOTE: Before connecting to a PBX, consult the [...]

  • Page 68

    6-1 PEN*KEY R 6642 Pen Computer User ’ s Guide Section 6 T roubleshooting """""""""""""""""""""""""""" Sometimes, a careful check will reveal that what you thought was a malfunction actually was not. Before r[...]

  • Page 69

    SECTION 6 T roubleshooting 6-2 PEN*KEY R 6642 Pen Computer User ’ s Guide Problems on Start–up Why doesn't the power switch function? " Confirm that the power cord is connected properly . " Connect another electrical device to the power outlet in order to confirm that power is live from the outlet. " Check that the batteries[...]

  • Page 70

    SECTION 6 T roubleshooting 6-3 PEN*KEY R 6642 Pen Computer User ’ s Guide Why do I get the message Operating System not found ? " Insert a boot up disk into the external floppy disk drive/port expander , then check the condition of the hard disk. " Check the hard disk status from the setup utility . Check the size of the hard disk and m[...]

  • Page 71

    SECTION 6 T roubleshooting 6-4 PEN*KEY R 6642 Pen Computer User ’ s Guide Why is the image on the external monitor display distorted? " Check that the monitor is connected correctly . " Make sure the CRT is not near any electric devices that have a stong magnetic fields such as a TV set, fan or radio. " Do not share an outlet with [...]

  • Page 72

    SECTION 6 T roubleshooting 6-5 PEN*KEY R 6642 Pen Computer User ’ s Guide Problems with T ouch Panel Why is the touch panel not functioning correctly? " Confirm that the touch panel is correctly calibrated with the pen software. Run the calibration application from the program menu. " Check to make sure the touch panel on the 6642 is cl[...]

  • Page 73

    SECTION 6 T roubleshooting 6-6 PEN*KEY R 6642 Pen Computer User ’ s Guide Why doesn't the device connected to the RS-232C serial port function? " Confirm that the device is correctly connected to the floppy disk drive/port expander with an appropriate cable. " Confirm that the external floppy disk drive/port exĆ pander is connecte[...]

  • Page 74

    SECTION 6 T roubleshooting 6-7 PEN*KEY R 6642 Pen Computer User ’ s Guide Problems with Communications Why can't I communicate through the built-in IR port? " Confirm that the IR port of the 6642 is lined up with the IR port of the other device. These ports should be no more than 20 inches (50cm) apart without any obĆ stacles. " C[...]

  • Page 75

    SECTION 6 T roubleshooting 6-8 PEN*KEY R 6642 Pen Computer User ’ s Guide Other Problems Why is the date or time incorrect? " Correct the date and time using the Date/Time icon in the W indows Control Panel or the Main menu of the setup utility . " Connect the AC adapter for at least eight hours in orĆ der to charge the backup battery [...]

  • Page 76

    SECTION 6 T roubleshooting 6-9 PEN*KEY R 6642 Pen Computer User ’ s Guide Factory Service If the unit is faulty , you can phone your designated InterĆ mec Service Center for repair advice, instructions, or to obĆ tain factory-quality repair service. Their telephone number and address can be found on the warranty card. Many failures may be repai[...]

  • Page 77

    SECTION 6 T roubleshooting 6-10 PEN*KEY R 6642 Pen Computer User ’ s Guide Web Site The Customer Support File Libraries, including Hot Tips and Product A wareness Bulletins, are available on the Internet. New users start at the Intermec web site: www.intermec.com. Choose Support," then Product Support," then Conference Area.&qu[...]