Intel SE7221BA1-E manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Intel SE7221BA1-E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Intel SE7221BA1-E one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Intel SE7221BA1-E. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Intel SE7221BA1-E should contain:
- informations concerning technical data of Intel SE7221BA1-E
- name of the manufacturer and a year of construction of the Intel SE7221BA1-E item
- rules of operation, control and maintenance of the Intel SE7221BA1-E item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Intel SE7221BA1-E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Intel SE7221BA1-E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Intel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Intel SE7221BA1-E.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Intel SE7221BA1-E item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Intel ® Entry Server Board SE7221BA1-E User Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products Order Number: C92730-002[...]

  • Page 2

    Disclaimer Disclaimer Information in this document is provided in connection with Intel ® products. No license, expres s or implied, by estoppel or otherwise, to any intellectual property rights i s granted by this document. Except a s provided in Intel’s Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and [...]

  • Page 3

    Preface Preface About this Manual Thank you for purchasing and using the In tel® Entry Server Board SE7221BA1-E. This manual is written for system technicians w ho are responsible for tr oubleshooting, upgrading, and repairing this server board. This document provide s a brief overview of the features of the board/chassis, a list of accessories or[...]

  • Page 4

    Server Board Features Additional Information and Software If you need more information about this product or inf ormation about the accessories that can be used with this server board, use the followi ng resources. These files are available at: http://support.Intel.com/support/mot herboards/server/SE7221BA1-E/ . If a link is not listed below, type [...]

  • Page 5

    Preface Safety Informa tion WARNING Before working with your server product, whet her you are using this guide or any other resource as a reference, pay close attention to th e safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use onl[...]

  • Page 6

    Server Board Features Safety Cautions Read all caution and safety statements in this document before performing a ny of the instructions. t See also Intel® Server Boards and Ser ver Chassis Safety Information on the Resource CD and/or a http://support.Intel.com/support/mot herboards/server/sb/cs-010770.h tm . SAFETY STEPS: Whenever you remove the [...]

  • Page 7

    Preface 重要安全指导 在执行任何指令之前,请 阅读本文档中的所有注 意事项及安全声明。参见 Resource CD(资源光盘) 和/或 http://support.Intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel® Ser ver Boards and Server Chassi s Safety Inf ormation (《Intel® 服务器主板与服务器机?[...]

  • Page 8

    Server Board Features electrostática (ESD). Puede hacerlo si utiliza una muñequera anti estática sujetada a la toma de tierra del chasis — o a cualquie r tipo de superficie de metal sin pintar. 6. No ponga en marcha el siste ma si se han extraído las tapas del chasis. Si el sistema ha estado en funcionamiento, el microproces ador y el disipad[...]

  • Page 9

    Contents Contents 1 Server Board Features ................................................................................... 1 Connector and Component Locations ..................................................................................... 3 Back Panel Connectors ..............................................................................[...]

  • Page 10

    Server Board Features Problems with Network ................................................................................................. 30 System Boots when Installing PCI Card ....................................................................... 30 Problems with Newly Installed Application Software .........................................[...]

  • Page 11

    Contents Figures Figure 1. Intel® Entry Server Board SE7221BA1-E ..................................................................... 1 Figure 2. Server Board Connector and Component Locations .................................................... 3 Figure 3. Back Panel Connectors ....................................................................[...]

  • Page 12

    Server Board Features 1 Server Board Features This chapter briefly describes the main features of the Intel® Entry Server Board SE7221BA1-E. Provided is a photograph of the product, a list of the server board features, and diagrams showing the location of important components an d connections on the server board. The Intel® Entry Server Board SE7[...]

  • Page 13

    Server Board Features Feature Description  Four Serial ATA channels, via the ICH6-R, one dev ice per channel  One IDE interface with ATA-66/100 support  One diskette drive interface  One parallel port  One serial port  PS/2* keyboard and mouse ports LAN  Marvell* 88E8050 PCI Express* Gigab it Ethernet Contro ller (10/10 0/1000 [...]

  • Page 14

    Server Board Features Connector and Component Locations TP01370 J B E H A F C D G I II HH JJ KK LL GG EE X W Y V U Z AA BB L K CC DD FF M N O S Q T R P A: Conventional PCI Slot 3 K: 2 x 4 Power Connector T: Channel B DIMM 0 Socket (black) CC: SATA 3 Connector B: Rear Fan Connector L: Vreg Fan Connecto r U: I/O Controller DD: SATA 2 Connector C: PCI[...]

  • Page 15

    Server Board Features Back Panel Connectors TP01371 C D B F A E A Keyboard / Mouse D Video B Serial P ort A E Intel® 82551QM (10/100) / USB 0, 1 C Parallel Port F Marvell* 88E8050 (Gigabit) / USB 2, 3 Figure 3. Back Panel Connectors The NIC LEDs at the right and left of each NIC provide the following information: Table 2. NIC LEDs NIC LED Color LE[...]

  • Page 16

    Server Board Features Hardware Requirements To avoid integration difficulties and possible board damage, your system must meet the requirements outlined below. For a list of qualified components, see the links under “ Additional Information and Software .” Processor NOTE Failure to use an EPS12 V or ATX12 V power supply or not conne cting the 1[...]

  • Page 17

    Server Board Features NOTE System resources (such as PCI and PC I Express*) require physical memory address locations that reduce available memory addresses above 3 GB. This may result in less than 4 GB of memory being available to the operating system and applications. For a complete list of supported memory DIMMs, see the links under “ Addition[...]

  • Page 18

    Hardware Installa tions and Upgrades 2 Har d ware Installations and Upgrades Before You Begin Cautions and Warnings indicate conditions th at, if not observed, can cause personal injury. The procedures in this chapter assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory comp[...]

  • Page 19

    Hardware Installa tions and Upgrades Tools and Supplies Needed  Phillips (cross head) screwdriver (#1 bit and #2 bit)  Needle nosed pliers  A ruler  Pen or pencil  Antistatic wrist strap and conduc tive foam pad (recommended) Installing and Removing Memory CAUTION To be fully compliant with all applicable Intel® SDRAM memory specifi[...]

  • Page 20

    Hardware Installa tions and Upgrades If additional memory is to be used, install anot her matched pair of DIMMs in DIMM 1 (black) in both channels A and B (see Figure 5). Channel A 256 MB, 400 MHz DIMM 0 512 MB, 400 MHz DIMM 1 Channel B 256 MB, 400 MHz DIMM 0 512 MB, 400 MHz DIMM 1 Figure 5. Dual Configuration Example 2 NOTE All other memory config[...]

  • Page 21

    Hardware Installa tions and Upgrades 4. Remove the PCI Express* card if it interfere s with the DIMM retaining clips from being easily opened and closed. TP01373 Channel A, DIMM 0 Channel A, DIMM 1 Channel B, DIMM 0 Channel B, DIMM 1 A C D B Figure 7. Installing a DIMM 5. Make sure the clips at either end of the DIMM socket(s) are pushed outward to[...]

  • Page 22

    Hardware Installa tions and Upgrades 6. Gently spread the retaining clips at each end of the DIMM socket. The DIMM pops out of the socket. 7. Hold the DIMM by the edges, lift it away from the socket, and store it in an anti-static package. 8. Reinstall and reconnect any parts you remove d or disc onnected to reach the DIMM sockets. 9. Replace the c[...]

  • Page 23

    Hardware Installa tions and Upgrades 3. Lift the load plate. Do not touch the socket contacts . Figure 9. Lift the Load Plate 4. Remove the protective socket cover from the load plate. Do not discard the protective socket cover. Always replace the socket cover if the processor is removed from the socket. TP01376 A B Figure 10. Remove the Protective[...]

  • Page 24

    Hardware Installa tions and Upgrades TP01377 Figure 11. Remove the Processor from the Protective Processor Cover 6. Hold the processor with your thumb and index fi ngers oriented as shown in Figure 12. Make sure fingers align to the socket cutouts. Ali gn notches with the socket. Lower the processor straight down without tilting or sliding the proc[...]

  • Page 25

    Hardware Installa tions and Upgrades processor fan heat sink RM, refer to the boxed processor manual or the Intel World Wide W eb site at: http://support.Intel.com/support/processors/pentium4/intnotes478.htm Connecting the Processor Fan Heat Sink Cable Connect the processor fan heat sink cable to the 4-pin processor fan header. TP01380 Figure 14. C[...]

  • Page 26

    Hardware Installa tions and Upgrades 4. Secure the card’s metal bracket to the chassis back panel with a screw. Removing the PCI Express* x8 Card Follow these instructions to remove the PCI Express* x8 card from the RM: 1. Observe the precautions in " Safety Information " at the beginning of this document. 2. Remove the screw that secur[...]

  • Page 27

    Hardware Installa tions and Upgrades TP01382 Figure 15. Replacing the Backup Battery CAUTION Risk of explosion if the battery is repl aced with an incorrect type. Batteries should be recycled where possible. Disposal of used batteries must be in accordance with local environmental regulations. PRÉCAUTION Risque d'explosion si la pile usagée [...]

  • Page 28

    Hardware Installa tions and Upgrades VARO Räjähdysvaara, jos pariston tyyppi on vä ärä. Paristot on kierrätettävä, jos se on mahdollista. Käytetyt paristot on hävitettävä paikallisten ympäristömääräysten mukaisesti. VORSICHT Bei falschem Einsetzen einer neuen Ba tterie besteht Explosionsgefahr. Die Batterie darf nur durch denselben[...]

  • Page 29

    Hardware Installa tions and Upgrades Προσοχή Υπάρχει κίνδυνος για έκρηξη σε περίπτωση που η µ παταρία αντικατασταθεί από µ ία λανθασ µ ένου τύπου . Οι µ παταρίες θα πρέπει να ανακυκλώνονται όταν κάτι τέτοιο εί[...]

  • Page 30

    Hardware Installa tions and Upgrades POZOR Zamenjava baterije z baterijo druga č nega tipa lahko povzro č i eksplozijo. Č e je mogo č e, baterije reciklirajte. Rablje ne baterije zavrzite v skladu z lokalnimi okoljevarstvenimi predpisi. การระว ัง ระว ั งการระเบ ิ ดท ี่ เก ิ ดจากเ[...]

  • Page 31

    Hardware Installa tions and Upgrades A TTENZJONI UPOZORNENIE 20 Intel® Entry Server Board SE7221BA1-E User Guide[...]

  • Page 32

    Server Utilities 3 Server Utilities Using the BIOS Setup Utility The BIOS Setup program is accessed by pressing the <F2> key after the Power-On Self-Test (POST) memory test begins and before the operati ng system boot begins. For the latest BIOS Setup menu options, go to the Intel World Wid e Web site: http://support.Intel.com/support/mot her[...]

  • Page 33

    Server Utilities 5. Place the jumper on pins 2-3 as shown below. 3 1 6. Replace the cover, plug in the computer, turn on the computer, and allow it to boot. 7. The computer starts the Setup program. Setup displays the Maintenance menu. 8. Use the arrow keys to select Clear Passwords. Press <Enter> and Setup displays a pop-up screen requesting[...]

  • Page 34

    Server Utilities The Iflash Memory Update utility allows you to:  Update the BIOS in flash memory  Update the language section of the BIOS Updating the BIOS CAUTION The AUTOEXEC.BAT file provided with the update files updates the BIOS. Do not interrupt the process or the system may not function. 1. Boot the computer with the BIOS update di sk[...]

  • Page 35

    Server Utilities successful recovery of the boot block. This sequence of events indicates a successful BIOS recovery. • A series of continuous beeps indicates a failed BIOS recovery. 7. If recovery fails, return to step 1 and repeat the recovery process. 8. If recovery is successful, turn off the computer, and disconnect its power cord. 9. Remove[...]

  • Page 36

    Troubleshooting 4 T r oub leshooting This chapter helps you identify and solve probl ems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management c ontroller (BMC), and the hot-swap controller (HSC). See “ Addition[...]

  • Page 37

    Troubleshooting  Are all peripheral devices installed correctly?  If the system has a hard disk drive, is it properly formatted or configured?  Are all device drivers properly installed?  Are the configuration settings made in Setup correct?  Is the operating system properly loaded? Re fer to the operating system documentation.  D[...]

  • Page 38

    Troubleshooting Confirming Loading of the Operating System Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the opera ting system prompt does not appear, see “ No Characters Appear on Screen .” Specific Problems and Corrective Actions This section provides possi[...]

  • Page 39

    Troubleshooting No Characters Appear on Screen Check the following:  Is the keyboard functioning? Test it by turnin g the “Num Lock” function on and off to make sure the Num Lock light is functioning.  Is the video monitor plugged in and tur ned on? If you are using a switch box, is it switched to the correct system?  Are the brightnes[...]

  • Page 40

    Troubleshooting System Cooling Fans Do Not Rot ate Properly If the system cooling fans are not operating prope rly, it is an indication of possible system component failure. Check the following:  Is the power-on light lit? If not, see “ Power Light Does Not Light ”  If your system has LED lights for the fans, is one or more of these LEDs [...]

  • Page 41

    Troubleshooting Cannot Connect to a Server  Make sure the network cable is securely attached to the correct co nnector at the system back panel.  Try a different network cable.  Make sure you are using the correct and the current drivers. See “ Additional Information and Software ” for a link to the current drivers.  Make sure the d[...]

  • Page 42

    Troubleshooting  Turn off the server power by using the power button on the front of the system.  Unplug the AC power cord(s) from the server. Problems with Newly Insta lled Application Software Problems that occur when you run new application so ftware are usually related to the software, not the server hardware. Faulty equipment is unlikel [...]

  • Page 43

    Troubleshooting Devices are not Recognized under Device Manager The Windows* operating systems do not include all of the drivers fo r the Intel chipsets, onboard NICs, and other components. See “ Additional Information and Software ” for a link to the current drivers and chipset files. Hard Drive(s) are not Recognized Check the following:  M[...]

  • Page 44

    Troubleshooting BIOS POST Beep Codes The Server Board SE7221BA1-E reports POST errors in two ways:  By sounding a beep code  By displaying an error message on the monitor BIOS Beep Codes The BIOS beep codes are listed in Table 5. The BIOS also issues a beep code (one long tone followed by two short tones) during PO ST if the vide o configurat[...]

  • Page 45

    Troubleshooting Error Message Explanation DMA Error Error during read/write test of DMA controller. FDC Failure Error occurred trying to access diskette drive controller. HDC Failure Error occurred trying to access hard disk cont roller. Checking NVRAM..... NVRAM is being checked to see if it is valid. Update OK! NVRAM was invalid and has been upda[...]

  • Page 46

    Regulatory and Certification Information Regulator y and Cer tification Inf ormation WARNING To ensure regulatory compliance, you must adh ere to the assembly ins tructions in this guid e to ensure and maintain co mpliance with existing product certificat ions and approvals. Use only the described, regulated components spec ified in this guide. Use[...]

  • Page 47

    Regulatory and Certification Information EN55022 - Emissions (Europe) EN55024 - Immunity (Europe) CE – EMC Directive 89/336/EEC (Europe) VCCI Emissions (Japan) AS/NZS 3548 Emissions (Australia / New Zealand) BSMI CNS13438 Emissions (Taiwan) GOST R 29216-91 Emissions - Listed on one System License (Russia) GOST R 50628-95 Immunity –Listed on one[...]

  • Page 48

    Regulatory and Certification Information Product Regulatory Compliance Markings The Intel Server Baseboard bears the following regulatory marks. Regulatory Compliance Country Marking UL Mark USA/Canada CE Mark Europe EMC Marking (Class A) Canada CANADA ICES-003 CLASS A CANADA NMB-003 CLASSE A BSMI Marking (Class A) Taiwan Ctick Marking Australia / [...]

  • Page 49

    Regulatory and Certification Information Electromagnetic Compatibility Notices FCC Verification Statement (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this devi ce must accept any interference received, including interfere [...]

  • Page 50

    Regulatory and Certification Information Europe (CE Declaration of Conformity) This product has been tested in accordance too, and complies with the Low Voltage Directive (73/23/EEC) and EMC Directive (89/336/EEC). Th e product has been marked with the CE Mark to illustrate its compliance. VCCI (Japan) English translation of the notice above: { XE [...]

  • Page 51

    Regulatory and Certification Information 5. Manufacturer/Nation: Intel Corporation/Re fer to country of origin marked on pr oduct CNCA (CCC-China) The CCC Certification Marking and EMC warning is located on the outside rear area of the product. 声明 此为 A 级产品,在生活环境中 ,该产品可能会造成 无线电干扰。在这种情[...]

  • Page 52

    Getting Help Getting Help World Wide Web http://support.Intel.com/support/mot herboards/server/SE7221BA1-E/ Telephone All calls are billed US $25.00 per incident, levied in local currency at the applicable credit card e x c h a n g e r a t e p l u s a p p l i c a b l e t a x e s . (Intel reserves the right to change the pricing for telephone supp o[...]

  • Page 53

    Getting Help In Latin America Brazil 001-916 377 0180 Mexico Contact AT&T USA at 001 800 462 628 4240. Once connecte d, dial 800 843 4481 Colombia Contact AT&T USA at 01 800 911 0010. Once connected, dial 800 843 4481 Costa Rica Contact AT&T USA at 0 800 0 114 114. Once connected, dial 800 843 4481 Panama Contact AT&T USA at 00 800 [...]

  • Page 54

    Intel® Server Issue Report Form Intel® Server Issue Repor t Form Date Submitted: Company Name: Contact Name: Email Address: Intel® Server Product: Priority (Critical, Hot, High, Low): Brief Problem Description. Provide a brief description below. See the last page for space to include a detailed problem description. Board / Chassis Information Ba[...]

  • Page 55

    Intel® Server Issue Report Form Operating System Information Operating System _________________________________ ___________________________ Version _____________________________________________________ ________________ Service Pack / Kernel Version __________________________________________ ________ Peripheral Information Check each box below that[...]

  • Page 56

    Intel® Server Issue Report Form Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done. Intel® Entry Server Board SE7221BA1-E User Guide 45[...]