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IBM iSeries manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of IBM iSeries, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of IBM iSeries one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of IBM iSeries. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of IBM iSeries should contain:
- informations concerning technical data of IBM iSeries
- name of the manufacturer and a year of construction of the IBM iSeries item
- rules of operation, control and maintenance of the IBM iSeries item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IBM iSeries alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IBM iSeries, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IBM service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IBM iSeries.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the IBM iSeries item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    IBM Electronic Service Age nt for iSeries and AS/400e Simplified Activation User Guide – Release V5R1 (PTF SF67624 insta lled) Document Version 6.0[...]

  • Page 2

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 2 of 19 Table of Contents Preface............................................................................................................. 3 Overview .....................................................................[...]

  • Page 3

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 3 of 19 Preface This guide provides an overview, installation and configuration instructions, and user information for the Electronic Service Agent Simplified Activation with PTF SF67624 installed. Overview This PTF provide[...]

  • Page 4

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 4 of 19 Chapter 1 . Introduction to Electronic Service Agent and Migration Information Introduct i on to Electron ic Service Age nt Electronic Service Agent (product ID 5798-RZG) is a L icensed Pro gram Offering (LPO) that [...]

  • Page 5

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 5 of 19 Helpful I n fo rmatio n Ch eck list Activation will be easier knowing the following information before the Ser vice Agent Simplified Activation is started. Can the modem an d resou rce be used for Simpl ified Acti v[...]

  • Page 6

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 6 of 19 Chapter 2 . How do I Install and Setup Elec tronic Service Agent u sing the Simplified Activation? Depending on y our ex isting Service Agent and OS/400 s ystem setup, you may see a few panels or no panels during yo[...]

  • Page 7

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 7 of 19 Type RSTLICPGM LICPGM(5798RZG) DEV(XXXX X) on an iSeries or AS/400e command line (where XXXXX is the n ame of the iSeries CD-ROM device) and press Enter. 9. Install the simplified activation requisite PTFs for V5R1 [...]

  • Page 8

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 8 of 19 • Primary: Contact IBM hardware service. • Seconda ry: Contact the iSeries Support Center. 16. Either the Elec tronic Service Ag ent Main Menu or the Inventory Collection Main menu will be display ed. Your Simpl[...]

  • Page 9

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 9 of 19 Chapter 3. New M e nus The initial menu that is display ed is de pendent upon the activation of Hardware Proble m Reporting. If Hardware Problem Reporting has not been activat ed, the Elect ronic Ser vice Agent Acti[...]

  • Page 10

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 10 of 19 Chapter 4. Questi ons and An sw er s For more information on Electronic Servic e Agent and S ystem Manager/400, reference the FAQ docum ent from the El ectronic Servi ce Agent Web sit e at: http://publib.boulder.ib[...]

  • Page 11

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 11 of 19 A6: To access the Con figu re Service Con nectio n Menu , use this command: Type GO SERVICE. Choose Inventory Collection Menu. Choose Confi gure Servi ce Connect ion. Q7: During the in ventory transm ission, I rece[...]

  • Page 12

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 12 of 19 Q9: How can I chan ge a standalone s ystem configured by the sim plified activation t o report prob lems for remote system s or partitions in m y network ? A9: After obtaining an activation password from your IBM S[...]

  • Page 13

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 13 of 19 Chapter 5. Simplified Act ivation in Batch Electronic Servic e Agent can be activated in a batch environment . This approach is helpful for customers with many remote s ystems and would like to send prog rams from [...]

  • Page 14

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 14 of 19 Appendix A. Activation Steps This table shows the panels that may be displa ye d during the simplifie d Service Age nt activation path. The panels displa ye d are on depen dent on whether the user starts from the E[...]

  • Page 15

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 15 of 19 * Note: Additio nal panels are disp layed by the CRTS RVCFG command if *SELECT is specified. The *SELEC T value w ill allow the use r to choose a v al ue for a paramet er from a list of availab l e value s. The use[...]

  • Page 16

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 16 of 19 Appendix B. Sample CL Program for Bat c h Activation /********************************************************************/ /* */ /* A sample program that illustrates how to activate */ /* Electronic Service Agent.[...]

  • Page 17

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 17 of 19 Highway 52 N' ROCHESTER USA 55901) + LNGVER(2924) MEDPTF(*AUTOMATIC) /********************************************************************/ /* */ /* Configure the ECS and Service Agent connections. */ /* */ /*[...]

  • Page 18

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 18 of 19 AUTOPTFMON(*YES) AUTOPTF(&DAY) + SNDCFGDTA(*NO) AUTOTEST(*YES &DAY '15:00') /********************************************************************/ /* */ /* Configure Service Agent inventory collec[...]

  • Page 19

    IBM Electronic S ervice Agent f or iSeries and A S/400e Simplified Activation User Guide – Release V5R 1 - Revision 6.0 Page 19 of 19 Appendix C. M odem and Res ource Informatio n The Service Agent and EC S service configurations creat ed to connect to IBM using Simplified Activation are *PTP (Point-to-Point) TCP/I P Unive rsal Connection based. [...]