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IBM DR550 SMB V.1 manual

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  • Page 1

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 1 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation IBM ® TotalStorage ® DR550 SMB Installation, Setup, Operations, and Problem Determination Guide (P) IBM part number: 95P2745 *P95P2745* (2P) EC Level: H 81631 *2PH81631*[...]

  • Page 2

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 2 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Table of Contents INTRODUCT ION ............................................................................................................. 5 HARDWARE OVER VIEW .....................................[...]

  • Page 3

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 3 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Cabling to the customer’s Ethernet / IP Netw ork ........................................................................................... 17 Setting up the Management Console ....................[...]

  • Page 4

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 4 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Support Web Site .................................................................................................................................................... 44 LEGAL NOTI CES ................[...]

  • Page 5

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 5 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Introduction IBM ® TotalStorage ® DR550 SMB, one of IBM’s Data Retention offerings, is an integrated offering for clients that need to retain and preserve el ectronic business records. The DR550 S[...]

  • Page 6

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 6 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Hardware Overview The DR550 SMB includes one IBM eServer P5 520 server running AIX ® 5.2, a flat panel monitor and keyboard, and when configured for tape attachm ent, a Fibre Channel SAN Switch is in[...]

  • Page 7

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 7 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation • 2 10/100/1000 Ethernet ports (f or copper based connections) – these are used to for connection to the exter nal customer network • 2 serial ports (RS232). o These are not used with DR550 SMB [...]

  • Page 8

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 8 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Accessing the Sw itch(es) If you need to access the switch(es) to review the zoning informat ion, error messages, or other information, you will need to connec t Ethernet cables (provided by the custo[...]

  • Page 9

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 9 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Software Overview Tivoli Storage Manager for Data Retention IBM Tivoli Storage Manager for Data Retenti on provides enhancements to IBM Tivoli Storage Manager Extended Edition (hereafter referred to a[...]

  • Page 10

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 10 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation IBM DB2 Content Manager To assist customers in addressing needs for data retention, IBM delivers DB2 Content Manager along with business consulting services (as needed). IBM® DB2® Content Manager p[...]

  • Page 11

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 11 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation DR550 SMB DR550 SMB is available as a single node offering. The offering can also be customized to include support for tape, and the appropr iate Ethernet connections. DR550 SMB Components The DR550 [...]

  • Page 12

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 12 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation 5608-ISX IBM Tivoli Storage Manager Extended Edition 1 0165 5608-ISX (Processors) – Q 1 1 5809 5608-ISX CD-ROM ENU 1 5608-SX3 IBM Tivoli Storage Manager Ex tended Edition Reg/Ren: 1Yr 1 3345 5608-S[...]

  • Page 13

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 13 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Logical Volume Configurations On the DR550 SMB, LUNs have been configured based on the total storage capacity ordered. All disk capacity is allocated for use by TSM. No disk capacity is se t aside fo[...]

  • Page 14

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 14 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Tivoli Storage Manager Server Configuration The Tivoli Storage Manager Server settings on the DR550 SMB shoul d not be changed (these settings are different than the default settings). Other paramete[...]

  • Page 15

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 15 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Note: It is the responsibility of the customer to set up and verify schedul es and database backups. You should verify that you have appropriate sc hedules in place to back up your database. Routine [...]

  • Page 16

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 16 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Installation and Activation Safety Notices A danger notice indicates the presence of a hazard that has the potentia l of causing death or serious injury. A caution notice indicates the presenc e of a[...]

  • Page 17

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 17 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Site Preparation and Planning Before you install the IBM TotalStorage DR550 SMB, we recommend that you consider several things to avoid problems during the installati on and configuration. The DR550 [...]

  • Page 18

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 18 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation D i sk O nl y 10/ 100/ 1000 ( C opper ) E t her net / I P C onnect i v i t y 10/ 100/ 1000 EN Sw i t c h #1 ( c ust om er ' s net w or k) P5 520 ( DRS_ En g i n e) C us t om er suppl i ed Et her[...]

  • Page 19

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 19 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Setting up the Management Console DR550 SMB includes an integrated management c onsole. Connections are made through the Netbay LCM (Local Console Manager). To interact with the system software inter[...]

  • Page 20

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 20 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Single Node - All Configurations 7316-TF3 Console wi th KVM sw itch (FC 4202) and IBM su pplied video, key boar d and mouse cables (FC 4242) Netbay LCM P5 520 (DRS_Engine) Cat 5 cable c onnected to U[...]

  • Page 21

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 21 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation 5. Use a 9-pin to 9-pin serial converter cable (customer supp lied) when connecting to the rear serial port 1. An ASCII (tty) terminal must be used to configure both P5 520 servers. If you have a sin[...]

  • Page 22

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 22 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation 8. Verify that the grounding impedance is co rrect by using the ECOS 1020, 1023, B7106, C7106, or an appropriately approved ground-impedance tester. Cabling AC Many racks have sets of AC power rails [...]

  • Page 23

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 23 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Configuring the P5 520 Server The P5 520 server within the IBM TotalStorage DR 550 SMB is shipped with particular AIX security settings. These settings will not allow remote admin istration tasks ini[...]

  • Page 24

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 24 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Account Roles Passw ord set at Factory admin Tivoli Storage Manager Administrator ID Admin login and password is for all TSM administrative usage http;//<server ip / dns name>:1580 admin It is [...]

  • Page 25

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 25 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation The following table shows the IP addresses asso ciated with the server, storage and customer network. Please note that some addresses may need to be changed while others should not be changed. IP Add[...]

  • Page 26

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 26 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Procedure for Changing IP Address To configure the DR550 SMB for the use within your network you must change one IP address from its factory setting. The change is made to the P5 520 server. Importan[...]

  • Page 27

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 27 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation 1. First of all create a copy of the /etc/hosts file that is shipped from factory (see Preconfigured /etc/hosts file on drs_engine (excerpt) ) with the AIX command cp /etc/hosts /etc/hosts.factory . [...]

  • Page 28

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 28 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation You need to adjust the IBM Tivoli Storage Manager (ITSM) client system options file, so that the ITSM API or any ITSM client ( dsmadmc ) can find the IBM Tivoli Storage Manager server. On the p5 520 [...]

  • Page 29

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 29 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation o Switch to the ibmce user ID and his environment with the AIX command su - ibmce . o Change the password of ibmce with the AIX command passw d . Follow the instructions on the screen. o Exit the she[...]

  • Page 30

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 30 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Enter the name of the DVD-RAM device. Pressing F4 will provide a list of device names (select /dev/cd0) Select yes or no for the mksysb creation options. Create map files? Press F4 - Select Yes (defa[...]

  • Page 31

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 31 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation  Enter the location of installation images that ar e to be copied to the DVD file system (if any) in the Location of packages to copy to DVD field. This field is required if additional packages ar[...]

  • Page 32

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 32 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation 1 Start Install Now with Default Settings >>> 2 Change/Show Installation Settings and Install 3 Start Maintenance Mode for System Recovery 88 Help ? 99 Previous Menu >>> Choice [1]:[...]

  • Page 33

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 33 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation 3 hdisk2 04-B0-00-6,0 12288 none Yes >>> 0 Continue with choices indicated above 66 Disks not known to Base Operating System Installation 77 Display More Disk Information 88 Help ? 99 Previo[...]

  • Page 34

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 34 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Backing Up the DR550 SMB Data Chapter 22 in the TSM Administration Guide (titled Protecting the Server) has the details on how to protect the TSM database, server and storage pools. Backup jobs hav e[...]

  • Page 35

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 35 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Other Information Environmental Specifications The DR550 SMB consists of the fo llowing components. Each configur ation is installed within a 7014 rack (one or two depending on configuration). Fl oor[...]

  • Page 36

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 36 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation 7316-TF3 Physical Specifications Width: 485 mm (19 in) Depth: 635 mm to 730 mm (29.0 in to 28.74 in) Height (closed): 43.0 mm (1.7 in) Height (opened): 410 mm (16.1 in) Weight: 12.8 kg (28.2 lbs) LCD[...]

  • Page 37

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 37 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation eraseability along with high perform ance. Whether you use the 3592 for backup of the DR550 SMB (using TSM commands such as “copy storage pool”) or you choose to archive directly to tape, the dat[...]

  • Page 38

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 38 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation FC 4674 Install J1A in Rack 1 FC 4812 Right Drive Cradle in Rack 1 FC 6025 25 Meter LC/LC Fibre Channel Cable 2 FC 9200 Open System Device Drivers 1 FC 9590 No Data Cartridge 1 FC 9600 pSeries AIX At[...]

  • Page 39

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 39 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Specifies that the server st ops migration when no eligible files remain to be migrated, even before reaching the low migration thres hold. The server does not migrate files unless the files satisfy [...]

  • Page 40

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 40 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Problem Determination This section provides guidance for an entry poi nt to perform problem determination on a DR550 SMB. Each underlying product that makes up a DR550 SMB provides problem determinat[...]

  • Page 41

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 41 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Questions Responses 1. Problem Definition 2. Time/Date of Failure 3. How was the problem detected? Does the problem existing on multiple machines? Was the error detected by a user? Was the error dete[...]

  • Page 42

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 42 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Problem Area Start w ith this information External network communication Check that the external network Ethernet cables are correctly connected to the servers. Check that other systems are able to c[...]

  • Page 43

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 43 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Additional sources of information The next table provides a list of books that c ontain problem determinati on information for each product that makes up a DR550 SMB. Unless indi cated the informatio[...]

  • Page 44

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 44 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Viewing the AIX runtime error log Log on to the system as the ibmce user. Check the system error log by entering the following command at the AIX prompt: Cat /var/log/messages |grep RTAS |more The ru[...]

  • Page 45

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 45 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Legal Notices Copyright © 2005 by International Business Ma chines Corporation, All rights reserved. No part of this document may be reproduced or tr ansmitted in any form without written permission[...]

  • Page 46

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 46 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law." The following terms are trademarks or registered tr adema[...]

  • Page 47

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 47 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation 9. IBM Tivoli Storage Management Concepts , SG24-4877-03 10. IBM SAN Survival Guide Featuring the McDATA Portfolio , SG24-6149-01 11. Fast path configuration us ing the Guided Setup wizard http://pub[...]

  • Page 48

    IBM TotalStorage DR550 SMB Version 1.0 ------ 27 May 2005 Page 48 IBM Storage Systems Copyright © 2005 by International Business Machines Corporation Updates To This Guide Updates to this guide will be made as wa rranted and can be downloaded from the web at: HTTP://WWW.STORAGE.IBM.COM/DISK/DR/INDEX.HTML (P) IBM part number: 95P2745 *P95P2745* (2P[...]