IBM 8184 manual

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Table of contents for the manual

  • Page 1

    ThinkC e n tr e ™ Hard w are M a in t e n a n c e Ma n u a l Ty p e s 81 2 7 , 818 3 , 818 4 , 8 320, 84 1 6 , 84 1 7 , 84 1 8 , 84 1 9 , an d 84 2 9 [...]

  • Page 2

    [...]

  • Page 3

    ThinkC e n tr e ™ Hard w a re M a in t e n a n c e Ma nua l Ty p e s 81 2 7 , 818 3 , 818 4 , 8 320, 84 1 6 , 84 1 7 , 84 1 8 , 84 1 9 , an d 84 2 9 [...]

  • Page 4

    Note: Before using this information and the pr oduct it supports, be sure to read the general information under “Notices” on page 187. Sixth Edition (February 2005) INTERNA TIONAL BUSINESS MACHINES CORPORA TION PROVIDES THIS PUBLICA TION ″ AS IS ″ WITHOUT ANY W ARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, T[...]

  • Page 5

    Contents Chapter 1. About this manual . . . . .1 Important Safety Information . . . . . . . . .1 Strategy for Replacing FRUs for CTO, CMV , and GA V products . . . . . . . . . . . . . .2 Product definition . . . . . . . . . . .2 FRU Identification for CTO, CMV , and GA V products . . . . . . . . . . . . . . .3 Chapter 2. General information . . . .[...]

  • Page 6

    Advanced Power Management . . . . . . 150 Automatic Hardwar e Power Management features . . . . . . . . . . . . . . 150 Setting Automatic Hardwar e Power Management features . . . . . . . . . . 150 Automatic Power-On featur es . . . . . . . 151 Chapter 10. Related service information . . . . . . . . . . . . 153 Safety information . . . . . . . . . [...]

  • Page 7

    Chapter 1. About this manual This manual contains service and refer ence information for IBM ® computer T ypes 8127, 8183, 8184, 8320, 8416, 8417, 8418, 8419 and 8429. This manual is divided into product service sections and a r elated service section, as follows: v The product service sections include pr ocedures for isolating pr oblems to a FRU,[...]

  • Page 8

    Leia todas as instruções de cuidado e perigo antes de executar qualquer operação. Lea atentamente todas las declaraciones de precaución y peligr o ante de llevar a cabo cualquier operación. Strategy for Replacing FRUs for CTO, CMV , and GA V products Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer [...]

  • Page 9

    v The MTM portion of the machine label is the 4-digit MT and 3-digit model, where model = ’CT O’ (Example: 1829-CTO). The PRODUCT ID portion of the machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-W15). v The PEW recor d is the 4-digit MT and 3-digit model, where model = ’CTO’ (Example: 1829-CT O). v eSupport will show b[...]

  • Page 10

    For the Remaining FRUs (the complete list of FRUs at the MT Model level) v eSupport can be used to view the complete list of FRUs for a machine type and model. v To view the complete list of FRUs, type in the machine type and model (Example: 1829-CTO) under QUICK P A TH. Under ’V iew by Document T ype’ select PA R T S INFORMA TION. Under ’Fil[...]

  • Page 11

    Chapter 2. General information Access IBM To find more information about the featur es on the computer you can use the Access IBM Predesktop Ar ea. To open the Access IBM Predesktop Ar ea, use the following procedur e: 1. Shut down the operating system and turn off the computer . 2. T urn on the computer and look for the following prompt on the log[...]

  • Page 12

    V ideo subsystem An integrated Intel Extreme Graphics 2 contr oller for a V ideo Graphics Array (VGA) monitor Audio subsystem The integrated AC’97 audio controller pr ovides four audio connectors. v Microphone and headphone connectors on the fr ont panel v Line-in and line-out connectors on the rear panel Connectivity v 10/100 Mbps integrated Int[...]

  • Page 13

    v User and administrator passwords v Support for the addition of a cable lock such as a Kensington lock v Knockout holes for installing a rope clip (U-bolt) v Optional keylock on top cover v Startup sequence control v Startup without diskette drive, keyboard, or mouse v Diskette and hard disk I/O contr ol v Serial and parallel port I/O control v Se[...]

  • Page 14

    Operating systems (preinstalled) (varies by model) Note: Not all countries or regions will have these operating systems. v Microsoft ® W indows ® XP Home v Microsoft W indows XP Professional v Microsoft W indows 2000 8 Hardwar e Maintenance Manual[...]

  • Page 15

    Specifications This section lists certain specifications for the computer . For the latest specification information, see the User Guide for the computer go to: http://www.ibm.com/pc/support/ Dimensions W idth: 12.2 inches (310 mm) Height: 3.35 inches (85 mm) Depth: 14.1 inches (358 mm) W eight Minimum configuration as shipped: 8.3 kg (18.4 lbs) W [...]

  • Page 16

    10 Hardwar e Maintenance Manual[...]

  • Page 17

    Chapter 3. General Checkout This general checkout procedur e is for T ype 8127, 8183, 8184, 8320, 8416, 8417, 8418, 8419, and 8429 computers. Attention The drives in the computer you are servicing might have been r earranged or the drive startup sequence changed. Be extremely car eful during write operations such as copying, saving or formatting. D[...]

  • Page 18

    v Readable instructions or the Main Menu. DID YOU RECEIVE THE CORRECT RESPONSE? If NO, continue to 002 . If YES, proceed to 003 . 002 If the Power Management feature is enabled, do the following: 1. Start the IBM Setup Utility program (see “Starting the IBM Setup Utility program” on page 19) 2. Select Power Management from the[...]

  • Page 19

    Chapter 4. IBM Enhanced Diagnostics The IBM Enhanced Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer ’s har dware components. Yo u can run the IBM Enhanced Diagnostics from the Access IBM Predesktop Ar ea on your hard disk. Alternatively , you can create a bootable IBM Enhanced Di[...]

  • Page 20

    1. Using the cursor movement keys, highlight Run Normal T est or Run Quick T est from the Diagnostics menu and then pr ess Enter . This will automatically run a pre-defined group of tests fr om each test category . Run Normal T est runs a mor e extensive set of tests than does Run Quick T est and takes longer to execute. 2. Press F5 to automaticall[...]

  • Page 21

    Description of the error . Note: See “Diagnostic error codes” on page 49 for error code listings. Fixed disk advanced test (FDA T) PC-Doctor ’s (PCDR) Fixed-Disk Advanced T est module (FDA T) is a full-featured highly configurable fixed-disk test suite. The configurable capabilities of FDA T allow users to enable or disable specific tests, en[...]

  • Page 22

    structur e unique for each drive. However , when testing IDE drives, FDA T will not perform simultaneous testing of IDE drives that are attached to the same IDE cable. For example, if FDA T is testing four IDE drives on a PC, it will perform simultaneous testing on drives 1 and 3 first (master drives), then perform tests on 2 and 4 (slave drives). [...]

  • Page 23

    The Full Erase Hard Drive pr ovides a DOS utility that performs the following steps. v Performs all the steps in Quick Erase. v Provides a DOS utility that writes random data to all sectors of the har d drive. v Provide an estimate of time to completion along with a visual r epresentation of completion status. v Provides messages that warn the user[...]

  • Page 24

    18 Hardwar e Maintenance Manual[...]

  • Page 25

    Chapter 5. Using the IBM Setup Utility The IBM Setup Utility program is stor ed in the electrically erasable programmable read-only memory (EEPROM) of the computer . The IBM Setup Utility program is used to view and change the configuration settings of the computer , regar dless of which operating system you are using. However , the operating-syste[...]

  • Page 26

    Administrator password Setting an administrator password deters unauthorized persons fr om changing configuration settings. If you are r esponsible for maintaining the settings of several computers, you might want to set an administrator password. After you set an administrator password, a passwor d prompt is displayed each time you try to access t[...]

  • Page 27

    Using Security Profile by Device Security Profile by Device is used to enable or disable user access to the following devices: IDE controller When this feature is set to Disable , all devices connected to the IDE controller (such as har d disk drives or the CD-ROM drive) are disabled and will not be displayed in the system configuration. Diskette D[...]

  • Page 28

    Selecting a startup device If the computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following pr ocedures to select a startup device. Selecting a temporary startup device Use this procedur e to startup from any boot device. Note: Not all CDs, hard disks, and diskettes are startabl[...]

  • Page 29

    Chapter 6. Replacing FRUs FRU replacements ar e to be done by trained service technicians only . Important: Before you install or r emove any FRU, read “Safety information” on page 153. These precautions and guidelines will help you work safely . Locating controls and connectors on the front of the computer This section shows the various extern[...]

  • Page 30

    Locating connectors on the rear of the computer The following illustration shows locations of connectors on the rear of the computer . 1 Power cord connector 8 VGA monitor connector 2 Cable lock latch 9 Parallel connector 3 Rope clip (U-bolt) holes 10 Audio line-in connector 4 PCI adapter slots 11 Aud[...]

  • Page 31

    Opening the cover Attention: Read “Safety information” on page 153 and “Handling electrostatic discharge-sensitive devices” on page 156 befor e opening the cover . To open the cover: 1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn of f all attached devices and the computer . 2. Unplu[...]

  • Page 32

    Locating components The following illustration will help you locate the various components in the computer . 1 6 7 8 9 5 10 11 12 13 4 3 2 1 Cover 8 Heat sink 2 Power supply 9 Micropr ocessor 3 Optical drive 10 System board 4 Hard disk drive 11 Memory module 5 Rotating drive bay assembly 12?[...]

  • Page 33

    Accessing system board components and drives To access some components on the system board such as memory , the battery , and the Clear CMOS/BIOS recovery jumper , you might need to rotate the drives upward. Yo u can also use this pr ocedure to access the drives when updating to differ ent or higher capacity drives. To access system board component[...]

  • Page 34

    Identifying parts on the system board The system board (sometimes called the planar or motherboard ) is the main cir cuit board in the computer . It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can install later . The following illustration shows the locations of parts on the system board. ?[...]

  • Page 35

    Replacing memory The computer has two connectors for installing dual inline memory modules that provide up to a maximum of 2 GB of system memory . When installing memory , the following rules apply: v Use 2.5 V, 184-pin, double data rate static random access memory (DDR SDRAM), non-ECC memory modules. v Use 128 MB, 256 MB, 512 MB, or 1 GB memory mo[...]

  • Page 36

    Replacing a PCI adapter This section provides information and instr uctions for removing and replacing a PCI adapter . The computer has a riser card with two PCI expansion slots. To remove and r eplace a PCI adapter: 1. T urn off the computer and disconnect the power cord fr om the electrical outlet and from the computer . 2. Disconnect all other c[...]

  • Page 37

    Replacing the battery The computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer . If the battery fails, the date, time, and configuration information (including passwords) are l[...]

  • Page 38

    Replacing the power supply 1. T urn off the computer and disconnect the power cord fr om the electrical outlet and from the computer . 2. Disconnect all other cables attached to the computer . 3. Remove the four screws at the r ear of the chassis. 4. Open the cover and rotate the drive bay assembly upwar d to gain access to the power supply cable c[...]

  • Page 39

    7. Remove the power supply assembly from the computer . 8. Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis. Note: Use only the screws provided by IBM. 9. Install and tighten the four power supply assembly screws into the r ear of the chassis. 10. Reconnect p[...]

  • Page 40

    13. Ensure that all components have been r eassembled correctly and that no tools or loose screws ar e left inside the computer . 14. Lower the drive bay assembly . 15. Go to “Closing the cover and connecting the cables” on page 46. Replacing the system board, microprocessor , and heat sink Attention: If the computer has been turned off for a l[...]

  • Page 41

    4. While holding the left rear of the computer chassis down, pull upwar d on the handle provided, to r emove the PCI riser card assembly along with any adapters. 5. Remove the plastic cover from the micr oprocessor heat sink 1 . 6. Completely loosen the screw in each of the two clamps 2 that secur e the micropr ocessor heat sink. T ilt [...]

  • Page 42

    10. Remove the micropr ocessor 2 from the system boar d by lifting the small handle 1 on the micropr ocessor . Carefully lift the micropr ocessor out of the socket. v If you are installing a new system boar d assembly , continue at Step 11 . v If you are r eplacing only the micropr ocessor , go to “Replacing the micropr ocessor” on [...]

  • Page 43

    15. Using the two blue handles provided, lift the system boar d assembly out of the computer . Note: Yo u will have to tilt the system board assembly and move it around the edge of the power supply assembly to remove it fr om the computer . 16. T ake note of the location of the memory memory modules and remove them from the system boar d. 17. Insta[...]

  • Page 44

    Replacing the microprocessor To replace the micr oprocessor , do the following: 1. Make sure that the handle used to r emove the micropr ocessor is fully in the up position. Otherwise the micropr ocessor pins might be damaged when installing the micropr ocessor . 2. Position the micropr ocessor so that the pins are aligned with the socket and with [...]

  • Page 45

    When you install an internal drive, it is important to note the type of drive that you are installing. The following illustrations show a parallel ATA IDE har d disk drive and a serial ATA IDE har d disk drive. Parallel ATA IDE drive Serial ATA IDE drive Listed below are the various types of drives and the connector used to connect them to the syst[...]

  • Page 46

    Replacing a CD-ROM, CD-RW , or DVD optical drive 1. Open the cover . See “Opening the cover” on page 25. 2. Rotate the drive bay upward to gain access to the cable connections. See “Accessing system board components and drives” on page 27 and “Locating components” on page 26. 3. Disconnect the signal and power cables from the drive. Not[...]

  • Page 47

    4. Disconnect the signal and power cables from the har d disk drive. 5. Rotate the hard disk drive and bracket to the r ear by pulling on the blue handle provided in the dir ection of the arrow . 6. Lift the hard disk drive and bracket up to r emove. The drive is removed fr om the bracket by flexing the bracket. 7. Install the new drive into the br[...]

  • Page 48

    Replacing the diskette drive 1. Open the cover . See “Opening the cover” on page 25. 2. Slide the blue plastic drive lock to the unlocked position. 3. Slide the drive towards the r ear of the computer far enough to gain access to the flat cable connector on the drive. 4. Disconnect the flat cable from the drive. 5. Rotate the drive bay upward a[...]

  • Page 49

    6. Lower the drive bay into the normal position. 7. Go to “Closing the cover and connecting the cables” on page 46. Replacing the speaker To replace the speaker: 1. T urn off the computer and disconnect the power cord fr om the electrical outlet and from the computer . 2. Open the cover . See “Opening the cover” on page 25. 3. Rotate the dr[...]

  • Page 50

    1. T urn off the computer and disconnect the power cord fr om the electrical outlet and from the computer . 2. Open the cover . See “Opening the cover” on page 25. 3. Rotate the drive bay assembly upward to gain access to the power button and LED assembly . 4. Disconnect the power button and LED assembly cable from the system boar d. See “Ide[...]

  • Page 51

    6. Remove the plastic insert behind the bezel by releasing the tabs as shown: 7. Remove the fan assembly by releasing the tabs out as shown. 8. Install the new fan assembly and connect the fan cable to the system board. 9. Reinstall the plastic insert. 10. Reinstall the front bezel. 11 . Lower the drive bay assembly . 12. Replace the cover , and co[...]

  • Page 52

    Closing the cover and connecting the cables After replacing a FRU, you need to install any r emoved parts, close the cover , and reconnect cables, including telephone lines and power cor ds. Also, depending on the FRU that is installed, you might need to confirm the updated information in the IBM Setup Utility program. To close the cover and connec[...]

  • Page 53

    Chapter 7. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 3, “General Checkout,” on page 11 . This index can also be used to help you decide which FRUs to have available when servicing a computer . If you are unable to corr ect the problem [...]

  • Page 54

    Check/V erify FRU/Action Check the power-on switch for continuity . Power-on Switch 48 Hardwar e Maintenance Manual[...]

  • Page 55

    Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See “Running diagnostics tests” on page 13 for the specific type for information about the Diagnostic programs. In the following index, X can repr esent any number . Diagnostic Error Code FRU/Action 000-000-XXX BIOS T est Passed 1. No action 00[...]

  • Page 56

    Diagnostic Error Code FRU/Action 000-039-XXX BIOS DMI data error 1. Flash the system. See “Flash update procedures” on page 148 2. System board 000-195-XXX BIOS T est aborted by user 1. Information 2. Re-start the test, if necessary 000-196-XXX BIOS test halt, error thr eshold exceeded 1. Press F3 to review the log file 2. Re-start the test to [...]

  • Page 57

    Diagnostic Error Code FRU/Action 001-026-XXX System FLASH data error 1. Flash the system. See “Flash update procedures” on page 148 2. System board 001-027-XXX System Configuration/Setup error 1. Run Setup 2. Flash the system. See “Flash update procedur es” on page 148 3. System board 001-032-XXX System Device Controller failur e 1. System [...]

  • Page 58

    Diagnostic Error Code FRU/Action 001-198-XXX System test aborted 1. If a component is called out, make sure it is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19 2. Flash the system and retest. See “Flash update procedur es” on page 148 3. Go to “Undetermined problems” on page 89 001-199-XXX System tes[...]

  • Page 59

    Diagnostic Error Code FRU/Action 001-278-XXX System IRQ1 1 failur e 1. Device on IRQ1 1 2. System board 001-279-XXX System IRQ12 failure 1. Device on IRQ12 2. System board 001-280-XXX System IRQ13 failure 1. Device on IRQ13 2. System board 001-281-XXX System IRQ14 (hard disk drive) failur e 1. Hard disk drive cable 2. Hard disk drive 3. System boar[...]

  • Page 60

    Diagnostic Error Code FRU/Action 005-025-XXX V ideo Checksum V alue error 1. V ideo card, if installed 2. System board 005-027-XXX V ideo Configuration/Setup err or 1. Run Setup 2. V ideo drivers update 3. V ideo car d, if installed 4. System board 005-031-XXX V ideo Device Cable failur e 1. V ideo cable 2. Monitor 3. V ideo car d, if installed 4. [...]

  • Page 61

    Diagnostic Error Code FRU/Action 005-2XX-XXX 005-3XX-XXX V ideo subsystem err or 1. V ideo card, if installed 2. System board 006-000-XXX Diskette interface T est Passed 1. No action 006-0XX-XXX Diskette interface error 1. Diskette drive Cable 2. Diskette drive 3. System board 006-195-XXX Diskette interface T est aborted by user 1. Information 2. R[...]

  • Page 62

    Diagnostic Error Code FRU/Action 01 1-027-XXX Serial port Configuration/Setup error 1. Run Setup, enable port 2. Flash the system. See “Flash update procedur es” on page 148 3. System board 01 1-03X-XXX 01 1-04X-XXX Serial port failure 1. System board 01 1-195-XXX Serial port T est aborted by user 1. Information 2. Re-start the test, if necessa[...]

  • Page 63

    Diagnostic Error Code FRU/Action 014-015-XXX Parallel port External Loopback failure 1. W rap plug 2. System board 014-027-XXX Parallel port Configuration/Setup error 1. Run Setup, enable port 2. Flash the system. See “Flash update procedur es” on page 148 3. System board 014-03X-XXX 014-04X-XXX Parallel port failure 1. System board 014-195-XXX[...]

  • Page 64

    Diagnostic Error Code FRU/Action 015-027-XXX USB port Configuration/Setup error 1. Flash the system. See “Flash update procedures” on page 148 2. System board 015-032-XXX USB port Device Controller failur e 1. System board 015-034-XXX USB port buffer allocation failure 1. Reboot the system 2. Flash the system and re-test. See “Flash update pr[...]

  • Page 65

    Diagnostic Error Code FRU/Action 018-0XX-XXX PCI Card Failur e 1. Riser card, if installed 2. System board 018-195-XXX PCI Card T est aborted by user 1. PCI card 2. Information 3. Re-start the test, if necessary 018-196-XXX PCI Card test halt, err or threshold exceeded 1. Press F3 to review the log file 2. Re-start the test to reset the log file 01[...]

  • Page 66

    Diagnostic Error Code FRU/Action 020-197-XXX PCI test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 020-198-XXX PCI test aborted 1. If a[...]

  • Page 67

    Diagnostic Error Code FRU/Action 025-197-XXX IDE interface test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 025-198-XXX IDE interface [...]

  • Page 68

    Diagnostic Error Code FRU/Action 030-197-XXX SCSI interface test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 030-198-XXX SCSI interfac[...]

  • Page 69

    Diagnostic Error Code FRU/Action 035-199-XXX RAID interface test failed, cause unknown 1. Go to “Undetermined problems” on page 89 2. Flash the system and re-test. See “Flash update procedur es” on page 148 3. Replace component under function test 071-000-XXX Audio port Interface T est Passed 1. No action 071-00X-XXX 071-01X-XXX 071-02X-XXX[...]

  • Page 70

    Diagnostic Error Code FRU/Action 080-000-XXX Game Port interface T est Passed 1. No action 080-XXX-XXX Game Port interface Error 1. Remove the game port device and re-test the system 080-195-XXX Game Port interface T est aborted by user 1. Information 2. Re-start the test, if necessary 080-196-XXX Game Port interface test halt, error thr eshold exc[...]

  • Page 71

    Diagnostic Error Code FRU/Action 086-197-XXX Mouse Port interface test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 086-198-XXX Mouse P[...]

  • Page 72

    Diagnostic Error Code FRU/Action 170-000-XXX V oltage Sensor(s) T est Passed 1. No action 170-0XX-XXX V oltage Sensor(s) failure 1. Flash system 2. System board 170-195-XXX V oltage Sensor(s) T est aborted by user 1. Information 2. Re-start the test, if necessary 170-196-XXX V oltage Sensor(s) test halt, error threshold exceeded 1. Press F3 to revi[...]

  • Page 73

    Diagnostic Error Code FRU/Action 175-197-XXX Thermal Sensor(s) test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 5, “Using the IBM Setup Utility,” on page 19 2. Re-run test 3. Replace the component that is called out in warning statement 4. Replace the component under test 175-198-XXX Thermal Se[...]

  • Page 74

    Diagnostic Error Code FRU/Action 215-000-XXX CD-ROM Drive T est Passed 1. No action 215-XXX-XXX CD-ROM Drive error 1. CD-ROM Drive Cable 2. Check power supply voltages 3. CD-ROM drive 4. System board 217-000-XXX Hard Disk Drive T est Passed 1. No action 217-25X-XXX 217-26X-XXX Hard Disk Drive (IDE) err or 1. Hard Disk Drive Cable 2. Check power sup[...]

  • Page 75

    Diagnostic Error Code FRU/Action 415-000-XXX Modem T est Passed 1. No action 415-XXX-XXX Modem error 1. Remove the Modem and re-test the system Chapter 7. Symptom-to-FRU Index 69[...]

  • Page 76

    Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps Description 1-2-X v One beep v A pause (or break) v Tw o beeps v A pause (or break) v Any number of breaks 4 Four continuous beeps Use the following table to diagnose beep symptoms. Beep Symptom FRU[...]

  • Page 77

    Beep Symptom FRU/Action 2-2-4 CMOS configuration info validation failed 1. Battery 2. System Board 2-3-1 Screen initialization failed 1. Jumper on J28 2. System Board 2-3-2 Screen memory failed 1. System Board 2-3-3 Screen r etrace failed 1. System Board 1-2 Search for video ROM failed 1. System Board All other beep code sequences 1. System Board C[...]

  • Page 78

    No-beep symptoms Symptom/Error FRU/Action No beep during POST but computer works correctly . 1. System Board No beep during POST . 1. See “Undetermined problems” on page 89. 2. System Board 3. Memory Module 4. Any Adapter or Device 5. Riser Card 6. Power Cord 7. Power Supply 72 Hardwar e Maintenance Manual[...]

  • Page 79

    POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-T est , or POST . POST does the following operations. v Checks some basic system-board operations v Checks the memory operation v Starts the video operation v V e[...]

  • Page 80

    POST Error Code FRU/Action 135 Fan failure 1. Fan 2. System board 151 System board failur e 1. System Board 161 Bad CMOS battery 1. Run Setup 2. CMOS Backup Battery (see “Replacing the battery” on page 31) 3. System Board 162 Configuration mismatch 1. Run Setup and verify Configuration 2. Had a device been added, removed, changed location? If n[...]

  • Page 81

    POST Error Code FRU/Action 178 1. System Board 179 Boot Integrity Services Segment Error 1. System Board 183 1. Enter the administrator password 184 Asset Control Antenna not detected 1. Make sure Asset Care and Asset ID ™ are enabled in Configuration/Setup 2. RFID Antenna 3. System Board 185 Corrupted boot sequence 1. Set configuration and reins[...]

  • Page 82

    POST Error Code FRU/Action 303 W ith an 8603 err or 1. Mouse 2. Keyboard 3. Keyboard Cable 4. System Board 303 W ith no 8603 err or 1. Keyboard 2. Keyboard Cable 3. System Board 3XX Not listed above 1. Keyboard 2. Keyboard Cable 3. System Board 5XX 1. V ideo Adapter (if installed) 2. System Board 601 1. Diskette Drive A 2. Diskette Drive Cable 3. S[...]

  • Page 83

    POST Error Code FRU/Action 962 Parallel port configuration error 1. Run Setup . 2. Parallel Adapter (if installed) 3. System Board 9XX 1. Printer 2. System Board 1047 1. 16-Bit AT ™ Fast SCSI Adapter 107X Check SCSI terminator installation 1. Check SCSI terminator installation 2. SCSI Cable 3. SCSI T erminator 4. SCSI Device 5. SCSI Adapter 1 101[...]

  • Page 84

    POST Error Code FRU/Action 1207 1. Communications Cable 2. Dual Async Adapter/A 13XX 1. Game Adapter 1402 Printer not ready Information only 1403 No paper error , or interrupt failure Information only 1404 System board timeout failur e 1. Run Enhanced Diagnostics 1405 Parallel adapter error 1. Run Enhanced Diagnostics 1406 Presence test err or 1. R[...]

  • Page 85

    POST Error Code FRU/Action 1804 PCI/PnP Error! Not Enough Real Memory Space A vailable 1. Run Setup and verify PCI/ISA configuration settings. 2. If necessary , set ISA adapters to Not available to allow PCI adapters to properly configur e. 3. Remove any suspect ISA adapters. 4. Rerun diagnostics. 5. PCI Adapter 1805 PCI/PnP Error! Adapter ROM Chec[...]

  • Page 86

    POST Error Code FRU/Action 46XX Not listed above 1. Multiport/2 Adapter 2. Multiport/2 Interface Board 3. Memory Module 5600 1. Financial System Controller Adapter 5962 An IDE device (other than hard drive) configuration error 1. Run Setup . 2. CD-ROM Drive 3. CD-ROM Adapter 4. Zip or other A T API device 5. System Board 6. Riser card 62XX 1. 1st S[...]

  • Page 87

    POST Error Code FRU/Action 10101, 10102, 10104, 10105, 10106, 10107, 10108, 10109, 1 0111 , 101 12, 101 13, 10114, 101 15, 101 16 1. Have customer verify correct operating system device drivers are installed and operational. 2. Modem 10103, 101 10, 101 171 1. System Board 2. Data/Fax Modem 3. Riser card 101 17 Not listed above 1. Check system speak[...]

  • Page 88

    POST Error Code FRU/Action 10455, 10456 Controller err or 1. Run Enhanced Diagnostics 10459 Drive diagnostic command error Information only 10461 Drive format error 1. Run Enhanced Diagnostics 10462 Controller seek err or 1. Run Enhanced Diagnostics 10464 Hard Drive r ead error 1. Run Enhanced Diagnostics 10467 Drive non-fatal seek error 1. Run Enh[...]

  • Page 89

    POST Error Code FRU/Action 1 12XX This adapter does not have cache 1. S CSI Adapter 2. Any SCSI Device 3. System Board 4. Riser card 1 19XX 1. 31 19 Adapter 121XX 1. Modem Adapter 2. Any Serial Device 3. System Board 4. Riser card 136XX 1. ISDN Primary Rate Adapter 2. System Board 3. Riser card 137XX 1. System Board 141XX 1. Realtime Interface Copr[...]

  • Page 90

    POST Error Code FRU/Action 18001 to 18029 1. W izard Adapter 2. W izar d Adapter Memory 18031 to 18039 1. W izard Adapter Cable 185XXXX 1. DBCS Japanese Display Adapter/A 2. System Board 3. Riser card 20001 to 20003 1. Image Adapter/A Image-I Adapter/A 2. Memory Module DRAM, VRAM 20004 1. Memory Module DRAM, VRAM 2. Image Adapter/A Image-I Adapter/[...]

  • Page 91

    POST Error Code FRU/Action T ape Drive amber LED remains on 1. T ape Drive 2. SCSI Cable (internal) 3. SCSI Adapter or System Board T ape Drive green ″ in use ″ LED fails to come on 1. T ape Drive 2. SCSI Adapter or System Board 3. SCSI Cable (internal) 4. SCSI Cable (external) T ape automatically ejected from drive 1. T ape Cassette Drive SCSI[...]

  • Page 92

    POST Error Code FRU/Action 27509 1. Remove redundant adapters, run Auto IBM program, then retest. 27512 1. WMSELF .DGS diagnostics file is missing 2. WMSELF .DGS diagnostics file is incorrect 27535 1. 3V Lithium Backup Battery 2. ServerGuard Adapter 27554 1. Internal T emperature out of range 2. ServerGuard Adapter 27555, 27556 1. ServerGuard Adapt[...]

  • Page 93

    Miscellaneous error messages Message/Symptom FRU/Action CMOS Backup Battery inaccurate 1. CMOS Backup Battery (see “Safety information” on page 153) 2. System Board Changing colors 1. Display Computer will not power-of f. See “Power Supply Errors” on page 47. 1. Power Switch 2. System Board 3. Riser card Computer will not RPL from server 1.[...]

  • Page 94

    Message/Symptom FRU/Action ″ Insert a Diskette ″ icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive. 1. System Board 2. Diskette Drive Cable 3. Riser card 4. Network Adapter Intensity or color varies from left to right of characters and color bars 1. Display 2. System Board No power or fan not running 1. Se[...]

  • Page 95

    Message/Symptom FRU/Action Some or all keys on the keyboard do not work 1. Keyboard 2. Keyboard Cable 3. System Board Undetermined problems Check the power supply voltages (see “Power Supply Errors” on page 47). If the voltages are corr ect, return her e and continue with the following steps. 1. Power-of f the computer . 2. Remove or disconnect[...]

  • Page 96

    90 Hardwar e Maintenance Manual[...]

  • Page 97

    Chapter 8. Parts listing This section lists field replaceable units (FRUs) for Machine T ypes 8183, 8184, 8320, 8417, 8418, 8419, and 8429. Note: A CRU (Customer Replaceable Unit) is identified by a single asterisk (*) or two asterisks (**) in the CRU ID column. An N in the CRU ID Column means that the part is not a CRU. A single asterisk (*) means[...]

  • Page 98

    Item # 8127 FRUs FRU# CRU 3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 1 1M) 71P7371 * 3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 1 1M) 71P7375 * 3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 1 1M) 71P7385 * 3 CD-ROM Drive 48X (Black) (models 1 1M) 40Y8801 * 3 CD-ROM [...]

  • Page 99

    The FRUs listed in the following table are not illustrated. 8127 FRUs FRU# CRU T ool-less hardfile tray (all models) 03R0302 * Cable, pwr/LED (all models) 03R0283 * Lock assembly (Random keyed) (models 1 1M) 03R0287 * Internal plastic kit (all models) 03R0289 * Cable, optical 1-drop ATA 100 (all models) 03R0291 * Cable, 2-drop ATA 100 (all models) [...]

  • Page 100

    8127 Power Cords FRU# CRU Power cord (models) 13F9978 * Power cord (models) 14F0032 * Power cord (models) 13F9996 * Power cord (models) 14F0068 * Power cord (models) 36L8879 * Power cord (models) 1838576 * Power cord (models) 02K0545 * Power cord (models) 14F0086 * Power cord (models) 14F0014 * Power cord (models) 14F0050 * Power cord (models) 49P2[...]

  • Page 101

    Machine T ype 8183 1 6 7 8 9 5 10 11 12 13 4 3 2 Item # 8183 FRUs FRU# CRU 1 Cover (all models) 26K1217 ** 2 Power supply 200 W (all models) 24R2614 ** 3 CD-ROM Drive 48X (Black) (All models EXCEPT those otherwise listed) 33P3203 * 3 CD-ROM Drive 48X (Black) (All models EXCEPT those otherwise listed) 33P321 1 * 3 CD-ROM Drive 48X (Black) (All model[...]

  • Page 102

    Item # 8183 FRUs FRU# CRU 3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 47U 45G ADU ADS ADP ADY D2B D2H B4U 79G AEU AES AEP AEY B7U B7F 8FJ 8GJ 8HE 8HJ 8JJ 8LJ 8MJ 8PJ 8QJ 8RJ 8SJ D4S D4Y D5S D5P D5Y B7S B7Y AFJ AGJ AJS AJY AKU ALU ALS AL Y B8G BAU BDK BEA BET BEV BFU BFS BFY BGA BGT BGC BGB BGH D7U D7F D7S D7P D7Y D7G D7M[...]

  • Page 103

    Item # 8183 FRUs FRU# CRU 3 CD-ROM Drive 48X (Black) (models 47U 45G ADU ADS ADP ADY D2B D2H B4U 79G AEU AES AEP AEY B7U B7F 8FJ 8GJ 8HE 8HJ 8JJ 8LJ 8MJ 8PJ 8QJ 8RJ 8SJ D4S D4Y D5S D5P D5Y B7S B7Y AFJ AGJ AJS AJY AKU ALU ALS AL Y B8G BAU BDK BEA BET BEV BFU BFS BFY BGA BGT BGC BGB BGH D7U D7F D7S D7P D7Y D7G D7M D7A D7T D7C D7B D7H D7V D7K D7J D8A [...]

  • Page 104

    Item # 8183 FRUs FRU# CRU 3 Universal Combo Drive (48x/32x/48x/16x) (models CTO-U CT O-G DGU G4U DJJ BMU ANJ AQJ DNJ DQJ GCJ BSU 69J 6AJ GKU GLU H3U DVJ DYJ GQJ GSJ GUU GVU H7U) 40Y8903 * 3 Universal Rambo drive (Black) (models G9J GTJ) 26K5377 * 3 Rambo III drive (Black) (optional to 26K5377) (models G9J) 33P3309 * 3 Rambo IV drive (Black) (models[...]

  • Page 105

    Item # 8183 FRUs FRU# CRU 9 Intel P4 2.66 GHz (models 21U CBU 21F 21S 21P 21Y 21G 21M 21A 21T 21C 21B 21H 21V 21J 22U 22S 22P 22Y 23U 24U 24S 24P 24Y 2AU 2AF 2AS 2AP 2A Y 2BG 73G 21K 2DC 2DV 2JU) 74P1600 ** 9 Intel P4 2.8 GHz (models CCU 32U 32F 32S 32P 32Y 33U 33S 33P 33Y 34U 35G 74G 75G 3GG B7U B7F B7S B7Y BHC 34F) 74P1601 ** 9 Intel P4 3.06 GHz [...]

  • Page 106

    Item # 8183 FRUs FRU# CRU 10 System board, 10/100 E-net, no POV (Pr escott CPU enabled) (optional to 89P7950) (models 4HM 4HA 4HC 4HH 4HV ADU ADS ADP ADY B2U B3S B3P B3U B3Y 78G 79G AEU AES AEP AEY B5U B6U D3U 7AG 7BG CPU CQU 8LJ BHC C2U 21U 41U CAU CBU CCU CDU CTO A1U A1S A1P A1Y A2G 12U 12S 12P 12Y 13U 51U 51F 51S 51P 51Y 52U 52S 52P 52Y 53U 53S [...]

  • Page 107

    Item # 8183 FRUs FRU# CRU 10 System board, Gigabit E-net, POV (models A4J A5J A6J A7J A8J 1AE 1AJ 1BJ 1CJ 1DJ 1EJ 1FJ 2BG 39J 3AJ 3BJ 3CJ 3DJ 3EJ 48G CEJ CFJ CGJ CHJ A9J 29U 3FG 1AM 2FM 39M 4KM 4KA 4KC 4KC 4KH 4KR 4KK 81J 82J 83J 84J 85J 86J 87J 88J 89J 8AJ 8BJ 8CJ 8DJ 8EJ CJJ 2HM B1M D1M D2B D2H 8FJ 8GJ 8HE 8HJ 8JJ 8KJ 8LJ 8MJ 8NJ 8PJ 8QJ 8RJ 8SJ [...]

  • Page 108

    The FRUs listed in the following table are not illustrated. 8183 FRUs FRU# CRU T ool-less hardfile tray (all models) 03R0302 * Cable, pwr/LED (all models) 03R0283 * Lock assembly (Random keyed) (models 7FG AMJ ANJ APJ AQJ DMJ DNJ DPJ DQJ GAJ GBJ GCJ GDJ 64J 65J 66J 67J 68J 69J 6AJ DTU DTG DUE DUJ DVJ DWJ DYJ GMU GNU GNF GNS GNP GNL GNY GNG GNM GNA [...]

  • Page 109

    8183 FRUs FRU# CRU Mouse, 3 button wheel (models A2G 55G 35G 46G 45G A4J A5J A6J A7J A8J 1AE 1AJ 1BJ 1CJ 1DJ 1EJ 1FJ 39J 3AJ 3BJ 3CJ 3DJ 3EJ 71G 72G 73G 74G 75G 76G A9J 1GM 2EM 3LM 3MM 1AM 2FM 39M 46U AAG 3GG 2HM B1M D1M 78G 79G 81J 82J 83J 84J 85J 86J 87J 88J 89J 8AJ 8BJ 8CJ 8DJ 8EJ 8FJ 8GJ 8HE 8HJ 8JJ 8KJ 8LJ 8MJ 8NJ 8PJ 8QJ 8RJ 8SJ 7AG 7BG 8LJ A[...]

  • Page 110

    8183 (Preferred Pro) Keyboards FRU# CRU Bulgarian (models A2G 55G 21G 35G 46G 45G 2BG 43G 48G 71G 72G 73G 74G 75G 76G 3FG 3JG 4GG AAG 3GG 3JG 4GG 4JG 78G 79G 7AG 7BG B8G BBG D7G DCG 7CG 7DG 7EG 7FG DSG GFG H1G DTG GNG H5G) 89P8305 * Chinese/US (models 16B 26B 27B 21B 21V 43B 43V 4HV 3HB 2DV 4HV D2B BEV BGB D7B D7V D8V DAB G3B GMB GNB GNV GWB) 89P83[...]

  • Page 111

    8183 (Preferred Pro) Keyboards FRU# CRU LA Spanish (models A1S A1Y 12S 12Y 51S 51Y 52S 52Y 53S 53Y 21S 21Y 22S 22Y 24S 24Y 32S 32Y 33S 33Y 2AS 2A Y 43S 43Y A3S A3Y 26S 26Y 36S 36Y ABS ABY 11 S 11 Y 15S 15Y ADS ADY B3S B3Y AES AEY D4S D4Y D5S D5Y B7S B7Y D6S D6Y AJS AJY ALS AL Y B9S B9Y BCS BCY BFS BFY D7S D7Y D9S D9Y DES DEY DFS DFY 47S 47Y BPS DRS[...]

  • Page 112

    8183 (Preferred Pro) Keyboards FRU# CRU Y ugoslav/Latin (models A2G 55G 21G 35G 46G 45G 2BG 43G 48G 71G 72G 73G 74G 75G 76G 3FG 3JG 4GG AAG 3GG 3JG 4GG 4JG 78G 79G 7AG 7BG B8G BBG D7G DCG 7CG 7DG 7EG 7FG DSG GFG H1G DTG GNG H5G) 89P8339 * Brazil/Portugese (models A1P 12P 51P 52P 53P 21P 22P 24P 32P 33P 2AP 43P A3P 26P 36P ABP 11 P 15P ADP B3P AEP D[...]

  • Page 113

    8183 Power Cords FRU# CRU Power cord (models A2G 55G 21G 35G 46G 45G 2BG 43G 48G 71G 72G 73G 74G 75G 76G 3FG 3JG 4GG AAG 3GG 78G 79G 7AG 7BG B8G BBG D7G DCG 7CG 7DG 7EG 7FG DSG GFG H1G DTG GNG H5G) 14F0086 * Power cord (models A2G 55G 21G 21A 35G 46G 45G 2BG 43G 43A 48G 71G 72G 73G 74G 75G 76G 3FG 3JG 4GG AAG 3GG 78G 79G 7AG 7BG B8G BBG D7G DCG 7CG[...]

  • Page 114

    8183 W indows XP Pro Recovery CDs FRU # CRU DK (models 21G 2BG 35G 3FG 3GG 3JG 43G 45G 46G 48G 4GG 4JG 55G 71G 72G 73G 74G 75G 76G A2G AAG 78G 79G 7AG 7BG B8G BBG D7G DCG 7CG 7DG 7EG 7FG DSG GFG H1G DTG GNG H5G) 29R8005 * NL (models 21G 2BG 35G 3FG 3GG 3JG 43G 45G 46G 48G 4GG 4JG 55G 71G 72G 73G 74G 75G 76G A2G AAG 78G 79G 7AG 7BG B8G BBG D7G DCG 7[...]

  • Page 115

    8183 W indows XP Pro Recovery CDs FRU # CRU Multilingual RCD 1 XP-P (models 7AG 7BG B8G BBG D7G DCG 7CG 7DG 7EG 7FG DSG GFG H1G DTG GNG H5G) 19R1268 * Multilingual RCD 2 XP-P (models 7AG 7BG B8G BBG D7G DCG 7CG 7DG 7EG 7FG DSG GFG H1G DTG GNG H5G) 19R1270 * 8183 W indows XP Home Recovery CDs FRU# CRU CS (model 2DC BHC) 27K6932 * JP (model 8LJ) 27K6[...]

  • Page 116

    Item # 8184 FRUs FRU# CRU 3 CD-ROM Drive 48X (Black) (models 21U 21F 21S 21P 21Y 21G 21M 21A 21T 21C 21B 21H 21V 21J 21K) 33P3203 * 3 CD-ROM Drive 48X (Black) (models 21U 21F 21S 21P 21Y 21G 21M 21A 21T 21C 21B 21H 21V 21J 21K) 33P321 1 * 3 CD-ROM Drive 48X (Black) (models 21U 21F 21S 21P 21Y 21G 21M 21A 21T 21C 21B 21H 21V 21J 21K) 33P3207 * 3 CD-[...]

  • Page 117

    Item # 8184 FRUs FRU# CRU 3 Universal Combo Drive (48x/24x/48x/16x) -- optional to 26K5379 and 26K5381 (models G2M) 26K5390 * 3 Universal Combo Drive (48x/32x/48x/16x) (models G2M) 26K5379 * 3 Universal Combo Drive (48x/32x/48x/16x) (models G2M) 26K5381 * 3 Universal Combo Drive (48x/32x/48x/16x) (models G2M) 40Y8781 * 3 Universal Combo Drive (48x/[...]

  • Page 118

    Item # 8184 FRUs FRU# CRU 10 System board, Gigabit E-net, no POV (Pr escott CPU enabled) (models 36U 36F 36S 36P 36Y 36G 36M 36A 36T 36C 36B 36H 36V 36K 36J A1M B1M D1M A2M B2M D2M) 41D0651 ** 10 System board, Gigabit E-net, POV (Pr escott CPU enabled) (models 32U 32F 32S 32P 32L 32Y 32G 32M 32A 32Q 32T 32C 32B 32H 32V 32K 32J) 89P7934 ** 10 System[...]

  • Page 119

    8184 FRUs FRU# CRU Fan Baffle for Pr escott CPU (models B3M B4M D3M D4M D7U D7F D7S D7P D7Y D7G D7M D7A D7T D7C D7B D7H D7V D7K D7J A1M 32U 32F 32S 32P 32L 32Y 32G 32M 32A 32Q 32T 32C 32B 32H 32V 32K 32J G1M G2M) 26K1233 * Battery (all models) 33F8354 * Monitor cable (all models) 19R3015 * Dongle (all models) 19R3017 * RJ1 1 connector adapter (Spai[...]

  • Page 120

    8184 (Preferred Pro) Keyboards FRU# CRU Korean (models 21K 43K 36K D7K 32K) 89P8321 * LA Spanish (models 21S 21Y 43S 43Y 36S 36Y D7S D7Y 32S 32Y) 89P8322 * Norwegian (models 21G 43G) 89P8323 * Polish (models 21G 43G 36G D7G 32G) 89P8324 * Portugese (models 21G 43G 36G D7G 32G) 89P8325 * Romanian (models 21G 43G 36G D7G 32G) 89P8326 * Russian (model[...]

  • Page 121

    8184 W indows XP Pro Recovery CDs FRU# CRU FR (models 21G 43G 36G) 29R7999 * GR (models 21G 43G 36G) 29R8000 * IT (models 21G 43G 36G) 29R8002 * SP (models 21S 21Y 21G 43S 43Y 43G 36S 36Y 36G D7S D7Y D7G 32S 32Y 32G) 29R8001 * BR (models 21G 43G 36G) 29R8003 * DK (models 21G 43G 36G) 29R8005 * NL (models 21G 43G 36G) 29R8008 * AE (models 21G 43G 36[...]

  • Page 122

    Machine T ype 8320 1 6 7 8 9 5 10 11 12 13 4 3 2 Item # 8320 FRUs FRU# CRU 1 Cover (all models) 26K1217 * 2 Power supply 200 W (all models) 24R2614 ** 3 CD-ROM Drive 48X (Black) (models A1J A3J A4J A6J A7J A9J 12J 13J 15J 16J 18J 1CJ ABU ACU ADS ADP AEU ADY 1CS 1CP 1CY 1DU 1EU) 33P3203 * 3 CD-ROM Drive 48X (Black) (models A1J A3J A4J A6J A7J A9J 12[...]

  • Page 123

    Item # 8320 FRUs FRU# CRU 3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models 51U 52U 53U 27U 84J 85J 87J 88J 8AJ 8BJ 8CJ 8EJ 8FJ 54M 55M 28M 34M 8KJ 8MJ 56E 56J 57J 5AJ 5BJ 36J 37J 71G 5CJ 5DJ 3CJ 3DJ 74G 75G 77G 5FJ 5GJ 5HJ 5JJ 7AG 7BG 7DG 7FG 7GG AKJ ALJ AMJ ANJ 44J 45J 61J 62J 63J 64J 67J 68J 69J 6AJ) 71P7369 * 3 CD-ROM Driv[...]

  • Page 124

    Item # 8320 FRUs FRU# CRU 3 Combo drive 48X32X/48X/16X) (models 59J 39J 42B 43C 3FJ 79G 5KJ 5MJ 7JG 7LG AQJ 47J 66J 6CJ) 26K5379 * 3 Combo Drive (48x32x/48x/16x) (models 59J 39J 42B 43C 3FJ 79G 5KJ 5MJ 7JG 7LG AQJ 47J 66J 6CJ) 26K5381 * 3 Combo Drive (48x32x/48x/16x) (models 59J 39J 42B 43C 3FJ 79G 5KJ 5MJ 7JG 7LG AQJ 47J 66J 6CJ) 40Y8781 * 3 Combo[...]

  • Page 125

    Item # 8320 FRUs FRU# CRU 9 Intel P4 3.0 GHz (model 41C) 88P5864 ** 9 Intel Celeron Pr escott 2.4 GHz (models 5FJ 5GJ 5HJ 5JJ 5KJ 5LJ 5MJ) 19R0779 ** 9 Intel Celeron Pr escott 2.53 GHz (models 7AG AKJ ALJ AMJ ANJ APJ AQJ) 19R0407 ** 9 Intel Celeron Pr escott 2.66 GHz (models 7BG 7CG) 19R0409 ** 9 Intel Celeron Pr escott 2.8 GHz (models 7DG 7EG 61J [...]

  • Page 126

    Item # 8320 FRUs FRU# CRU 11 512 MB SDRAM PC3200 (models 7JG 7LG) 73P2684 * 12 Riser card assembly (all models) 89P7701 * 13 Chassis (all models) 03R0284 ** The FRUs listed in the following table are not illustrated. 8320 FRUs FRU# CRU T ool-less hardfile tray (all models) 03R0302 * Cable, pwr/LED (all models) 03R0283 * Lock assembly (Random keyed)[...]

  • Page 127

    8320 FRUs FRU# CRU Speaker Power brick (newer 2 prong) - China, Hong Kong (models 19B 21B 22C 24C 25C 31C 32C 41C 33B 3AB 3BC 42B 43C) 10K2597 * Speaker Power brick - Japan (model A9J 81J 59J 5KJ) 10K2593 * RJ1 1 connector adapter (Spain, Ireland) (All “G” models) 60H6043 * RJ1 1 connector adapter (Austria) (All “G” models) 60H6045 * RJ1 1 [...]

  • Page 128

    8320 (Preferred Pro) Keyboards FRU# CRU Iceland (models 71G 72G 73G 74G 75G 76G 77G 78G 79G 7AG 7BG 7CG 7DG 7EG 7FG 7GG 7HG 7JG 7KG 7LG) 89P8317 * Italian 141 (models 71G 72G 73G 74G 75G 76G 77G 78G 79G 7AG 7BG 7CG 7DG 7EG 7FG 7GG 7HG 7JG 7KG 7LG) 89P8318 * Italian 142 (models 71G 72G 73G 74G 75G 76G 77G 78G 79G 7AG 7BG 7CG 7DG 7EG 7FG 7GG 7HG 7JG [...]

  • Page 129

    8320 RAK III Lite keyboard FRU# CRU Chinese/US (models 23V 19B 21B 33B 3AB 42B) 19K1915 * 8320 Power Cords FRU# CRU Power cord (models CAU CBU 23V ABU ACU ADS ADP AEU 1CS 1CP 1DU 1EU 26U 51U 52U 53U 27U 71G 72G 73G 74G 75G 76G 77G 78G 79G 7AG 7BG 7CG 7DG 7EG 7FG 7GG 7HG 7JG 7KG 7LG) 6952301 * Power cord (models 54M 55M 28M 29M 34M 35M) 13F9939 * Po[...]

  • Page 130

    8320 W indows XP Pro Recovery CDs FRU# CRU FR (models 71G 72G 73G 74G 75G 76G 77G 78G 79G 7AG 7BG 7CG 7DG 7EG 7FG 7GG 7HG 7JG 7KG 7LG) 13R9694 * GR (models 71G 72G 73G 74G 75G 76G 77G 78G 79G 7AG 7BG 7CG 7DG 7EG 7FG 7GG 7HG 7JG 7KG 7LG) 13R9695 * IT (models 71G 72G 73G 74G 75G 76G 77G 78G 79G 7AG 7BG 7CG 7DG 7EG 7FG 7GG 7HG 7JG 7KG 7LG) 13R9697 * S[...]

  • Page 131

    Machine T ype 8416 1 6 7 8 9 5 10 11 12 13 4 3 2 Item # 8416 FRUs FRU# CRU 1 Cover (all models) 26K1217 * 2 Power supply 200W (all models) 24R2614 ** 3 DVD-ROM 16X/48X (Black) (models KUH KFH) 33P3237 * 3 DVD-ROM 16X/48X (Black) (models KUH KFH) 71P7357 * 3 DVD-ROM 16X/48X (Black) (models KUH KFH) 40Y8803 * 3 DVD-ROM 16X/48X (Black) (models KUH KFH[...]

  • Page 132

    Item # 8416 FRUs FRU# CRU 10 System board, Gigabit E-net, POV (models KUH KFH) 89P7951 ** 10 System board, Gigabit E-net, POV (Pr escott CPU enabled) (optional to 89P7951) (models KUH KFH) 89P7934 ** 10 System board, Gigabit E-net, POV (Pr escott CPU enabled) (optional to 89P7934) (models KUH KFH) 41D0650 ** 11 1GB NP SDRAM PC2700 (models KUH KFH) [...]

  • Page 133

    8416 (Preferred Pro) keyboards FRU# CRU US English (models KUH) 89P8300 * French (models KFH) 89P8310 * 8416 Power cords FRU# CRU Power cord (models KUH KFH) 6952301 * 8416 W indows XP Pro Recovery CDs FRU# CRU US (models KUH) 29R7998 * FR/CF (models KFH) 29R7999 * Machine T ype 8417 1 6 7 8 9 5 10 11 12 13 4 3 2 Item # 8417 FRUs FRU# CRU 1 Cover ([...]

  • Page 134

    Item # 8417 FRUs FRU# CRU 3 CD-ROM Drive 48X (Black) (models A1G A2G) 33P3203 * 3 CD-ROM Drive 48X (Black) (models A1G A2G) 33P321 1 * 3 CD-ROM Drive 48X (Black) (models A1G A2G) 33P3207 * 3 CD-ROM Drive 48X (Black) (models A1G A2G) 71P7353 * 3 CD-ROM Drive 48X (Black) - w/o volume ctrl and headphone jack (models A4G A5G A6G 73G 74G 75G 32U 42U 33U[...]

  • Page 135

    Item # 8417 FRUs FRU# CRU 9 Intel Celeron Pr escott 2.8 GHz (models AAG) 19R041 1 ** 9 Intel Prescott P4 2.8GHz (models 33U) 19R0286 ** 9 Intel Prescott P4 3.0GHz (models 43U 44U) 19R0288 ** 9 Intel Prescott P4 3.2GHz (models 51U) 19R0290 ** 9 Intel Prescott P4 3.4GHz (models 61U) 29R6988 ** 10 System board, 10/100 E-net, no POV (models A1G A2G A4G[...]

  • Page 136

    8417 FRUs FRU# CRU Fan baffle for Pr escott CPU models (models 33U 43U 44U A7G A8G A9G AAG 51U 61U) 26K1233 * Battery (all models) 33F8354 * Monitor cable (all models) 19R3015 * Dongle (all models) 19R3017 * Universal Adapter Bracket 5.25 to 3.5, No Bezel (for HDD) 32P4743 * Mouse, 3 button wheel (models A1G A2G A4G A5G A6G 71G 73G 74G 75G) 24P0491[...]

  • Page 137

    8417 (Preferred Pro) keyboards FRU# CRU Portugese (models A1G A2G A4G A5G A6G 71G 73G 74G A7G A8G A9G AAG) 89P8325 * Romanian (models A1G A2G A4G A5G A6G 71G 73G 74G A7G A8G A9G AAG) 89P8326 * Russian (models A1G A2G A4G A5G A6G 71G 73G 74G A7G A8G A9G AAG) 89P8327 * Russian/Cyrillic (models A1G A2G A4G A5G A6G 71G 73G 74G A7G A8G A9G AAG) 89P8328 [...]

  • Page 138

    8417 W indows XP Pro Recovery CDs FRU# CRU AE (models A1G A2G A4G A5G A6G 71G 73G 74G 75G A7G A8G A9G AAG) 29R8012 * SV (models A1G A2G A4G A5G A6G 71G 73G 74G 75G A7G A8G A9G AAG) 29R8004 * HE (models A1G A2G A4G A5G A6G 71G 73G 74G 75G A7G A8G A9G AAG) 29R8009 * FI (models A1G A2G A4G A5G A6G 71G 73G 74G 75G A7G A8G A9G AAG) 29R8006 * NO (models [...]

  • Page 139

    Machine T ype 8418 1 6 7 8 9 5 10 11 12 13 4 3 2 Item # 8418 FRUs FRU# CRU 1 Cover (all models) 26K1217 * 2 Power supply 200W (all models) 24R2614 ** 3 CD-ROM Drive 48X (Black) (models A4G 31G) 33P3203 * 3 CD-ROM Drive 48X (Black) (models A4G 31G) 33P321 1 * 3 CD-ROM Drive 48X (Black) (models A4G 31G) 33P3207 * 3 CD-ROM Drive 48X (Black) (models A4[...]

  • Page 140

    Item # 8418 FRUs FRU# CRU 9 Intel P4 2.8 GHz (model 31G) 88P5863 ** 10 System board, 10/100 E-net, no POV (models A4G 31G) 89P7950 ** 10 System board, 10/100 E-net, no POV (Pr escott enabled) (models A4G 31G) 89P7933 ** 10 System board, 10/100 E-net, no POV (Pr escott enabled) (optional to 89P7933) (models A4G 31G) 41D0649 ** 11 128 MB SDRAM (model[...]

  • Page 141

    8418 FRUs FRU# CRU RJ1 1 connector adapter (Sweden) (All “G” models) 60H6054 * RJ1 1 connector adapter (Switzerland) (All “G” models) 60H6055 * 8418 (Preferred Pro) keyboards FRU# CRU US English (models A4G 31G) 89P8300 * Arabic (models A4G 31G) 89P8301 * Belgian/French (models A4G 31G) 89P8302 * Belgian/UK (models A4G 31G) 89P8303 * Bulgar[...]

  • Page 142

    8418 Power cords FRU# CRU Power cord (models A4G 31G) 13F9996 * Power cord (models A4G 31G) 14F0068 * Power cord (models A4G 31G) 14F0086 * Power cord (models A4G 31G) 14F0014 * Power cord (models A4G 31G) 14F0050 * 8418 W indows XP Pro Recovery CDs FRU# CRU US (models A4G 31G) 13M6885 * FR (models A4G 31G) 13M6890 * GR (models A4G 31G) 13M6895 * I[...]

  • Page 143

    Machine T ype 8419 1 6 7 8 9 5 10 11 12 13 4 3 2 Item # 8419 FRUs FRU# CRU 1 Cover (all models) 26K1217 * 2 Power supply 200W (all models) 24R2614 ** 3 CD-ROM Drive 48X (Black) (models 21U 31U 33U 11 U 43U) 33P3203 * 3 CD-ROM Drive 48X (Black) (models 21U 31U 33U 11 U 43U) 33P321 1 * 3 CD-ROM Drive 48X (Black) (models 21U 31U 33U 11 U 43U) 33P3207 [...]

  • Page 144

    Item # 8419 FRUs FRU# CRU 3 CD-ROM Drive 48X (Black) (models 23U 35U 41U 51U A1M 37U 44U 53U) 40Y8801 * 3 CD-ROM Drive 48X (Black) (models 23U 35U 41U 51U A1M 37U 44U 53U) 40Y8809 * 3 CD-ROM Drive 48X (Black) (models 23U 35U 41U 51U A1M 37U 44U 53U) 40Y8805 * 3 CD-ROM Drive 48X (Black) (models 23U 35U 41U 51U A1M 37U 44U 53U) 40Y8813 * 3 48X24X48X [...]

  • Page 145

    Item # 8419 FRUs FRU# CRU 9 Intel Prescott P4 3.2 GHz (models 53U 54U 55M 56M CKU) 19R0290 ** 9 Intel Prescott P4 3.4 GHz (models 61U CLU) 29R6988 ** 10 System board, 10/100 E-net, no POV (models 21U 22U 31U 32U 33U 34U CAU CBU CCU CDU 11 U 12U CEU CGU 23U 24U) 89P7950 ** 10 System board, 10/100 E-net, no POV (Pr escott CPU enabled) (models 21U 22U[...]

  • Page 146

    8419 FRUs FRU# CRU Mouse, 2 button black (models CAU CBU CCU CDU CEU CGU) 24P0383 * Mouse, optical wheel (models 21U 22U 31U 32U 33U 34U 11 U 12U 23U 24U 35U 36U 41U 42U 51U 52U 43U A1M 37U 44U 53U 54U 55M 56M 61U) 89P5089 * RJ1 1 connector adapter (Spain, Ir eland) (All “G” models) 60H6043 * RJ1 1 connector adapter (Austria) (All “G” model[...]

  • Page 147

    Machine T ype 8429 1 6 7 8 9 5 10 11 12 13 4 3 2 Item # 8429 FRUs FRU# CRU 1 Cover (all models) 03R0286 * 2 Power supply 200W (all models) 24R2614 ** 3 Optical drive (no models) N/A ** 4 HDD 40GB EIDE (models 11 G 21G 22G 31G 41G) 19K1568 * 5 Rotating bay assembly (all models) 03R0285 * 6 Plastic bezel kit (all models) 03R0288 * 7 Diskette drive 3.[...]

  • Page 148

    Item # 8429 FRUs FRU# CRU 10 System board, 10/100 E-net, no POV (models 11 G 21G 22G 31G 41G) 89P7950 ** 10 System board, 10/100 E-net, no POV (optional to 89P7950) (models 11 G 21G 22G 31G 41G) 89P7933 ** 10 System board, 10/100 E-net, no POV (optional to 89P7933) (models 11 G 21G 22G 31G 41G) 41D0649 ** 10 System board, 10/100 E-net, no POV (Pr e[...]

  • Page 149

    8429 FRUs FRU# CRU RJ1 1 connector adapter (Switzerland) (All “G” models) 60H6055 * 8429 (Preferred Pro) keyboards FRU# CRU US English (models 11 G 21G 22G 31G 41G) 89P8300 * Arabic (models 11 G 21G 22G 31G 41G) 89P8301 * Belgian/French (models 11 G 21G 22G 31G 41G) 89P8302 * Belgian/UK (models 11 G 21G 22G 31G 41G) 89P8303 * Bulgarian (models [...]

  • Page 150

    8429 Power cords FRU# CRU Power cord (models 11 G 21G 22G 31G 41G) 14F0068 * Power cord (models 11 G 21G 22G 31G 41G) 14F0086 * Power cord (models 11 G 21G 22G 31G 41G) 14F0014 * Power cord (models 11 G 21G 22G 31G 41G) 14F0050 * 8429 W indows XP Pro Recovery CDs FRU# CRU US (models 11 G 21G 22G 31G 41G) 29R7998 * FR/CF (models 11 G 21G 22G 31G 41G[...]

  • Page 151

    Chapter 9. Additional Service Information Security features Security features in this section include the following: v Passwords v V ital Product Data v Management Information Format (MIF) v Alert on LAN Passwords The following section provides information about computer har dware and software-r elated passwords. v Power-on Passwor d v Administrato[...]

  • Page 152

    Note: This computer has Enhanced Security Mode. If Enhanced Security mode is enabled and there is no passwor d set, the computer will act as if Enhanced Security is disabled. If Enhanced Security is Enabled and an administrator password is set, the administrator password must be enter ed to use the computer . If the administrator password is lost o[...]

  • Page 153

    Management Information Format (MIF) Management Information Format (MIF) is a file used to maintain a list of the system unit serial number along with all serialized components (for example, system board, riser car d, memory , and processor). At the time of computer manufacture, the EPROM will be loaded with the serial numbers of the system and all [...]

  • Page 154

    Flash update procedures This section details how to flash (update) the BIOS. Updating (flashing) BIOS from a diskette 1. Insert a system program update (flash) diskette into the diskette drive (drive A) in the computer . System program updates ar e available at http://www.ibm.com/pc/support/ on the W orld W ide W eb. 2. T urn on the computer . If i[...]

  • Page 155

    10. Unplug the power cords fr om electrical outlets. 11 . Open the cover . See “Opening the cover” on page 25. 12. Remove any adapters that impede access to the BIOS Configuration jumper . 13. Replace the Clear CMOS/Recovery jumper to its original position. 14. Replace any adapters that were r emoved. 15. Close the cover and reconnect any cable[...]

  • Page 156

    Power management Power management reduces the power consumption of certain components of the computer such as the system power supply , processor , hard disk drives, and some monitors. Advanced Power Management and Rapid Resume ™ Manager are features of some personal computers. Automatic configuration and power interface (ACPI) BIOS Being an ACPI[...]

  • Page 157

    3. Select APM BIOS Mode within the APM sub menu and be sure it is set to Enabled . If it is not, press Left Arr ow ( ← ) or Right Arrow ( → ) to change the setting. 4. Select Automatic Hardware Power Management . 5. Set Automatic Hardware Power Management to Enabled . 6. Select values for the three categories of power management (system power ,[...]

  • Page 158

    152 Hardwar e Maintenance Manual[...]

  • Page 159

    Chapter 10. Related service information Note: The service procedures ar e designed to help you isolate problems. They ar e written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology , and service information provided in this manual. Safety information The follo[...]

  • Page 160

    Electrical safety CAUTION: Electrical current from power , telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configu[...]

  • Page 161

    v Regularly inspect and maintain your electrical hand tools for safe operational condition. v Do not use worn or broken tools and testers. v Never assume that power has been disconnected from a cir cuit. First, check that it has been powered-of f. v Always look carefully for possible hazar ds in your work area. Examples of these hazards ar e moist [...]

  • Page 162

    a. A third-wir e ground connector in good condition. Use a meter to measur e third-wir e ground continuity for 0.1 ohm or less between the external ground pin and frame gr ound. b. The power cord should be the appr opriate type as specified in the parts listings. c. Insulation must not be frayed or worn. 4. Remove the cover . 5. Check for any obvio[...]

  • Page 163

    Grounding requirements Electrical grounding of the computer is r equired for operator safety and corr ect system function. Proper gr ounding of the electrical outlet can be verified by a certified electrician. Safety notices (multi-lingual translations) The caution and danger safety notices in this section are pr ovided in the following languages: [...]

  • Page 164

    CAUTION: When replacing the lithium battery , use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer . The battery contains lithium and can explode if not properly used, handled[...]

  • Page 165

    CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 1 2 CAUTION: Do not place a[...]

  • Page 166

    PERIGO A corrente elétrica pr oveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque: v Não conecte ou desconecte cabos e não realize instalação, manutenção ou reconfiguração deste pr oduto durante uma tempestade com raios. v Conecte todos os cabos de alimentação a tomadas elétricas[...]

  • Page 167

    Para descartar a bateria, entre em contato com a ár ea de atendimento a clientes IBM, pelo telefone (01 1) 889-8986, para obter informações sobr e como enviar a bateria pelo correio para a IBM. PRECAUCIÓN: Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos de fibra ítica, transmissores, etc.) estiver em instalados, obse[...]

  • Page 168

    1 2 CUIDADO: CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. 162 Hardwar e Maintenance Manual[...]

  • Page 169

    Chapter 10. Related service information 163[...]

  • Page 170

    164 Hardwar e Maintenance Manual[...]

  • Page 171

    Chapter 10. Related service information 165[...]

  • Page 172

    166 Hardwar e Maintenance Manual[...]

  • Page 173

    Chapter 10. Related service information 167[...]

  • Page 174

    168 Hardwar e Maintenance Manual[...]

  • Page 175

    Chapter 10. Related service information 169[...]

  • Page 176

    170 Hardwar e Maintenance Manual[...]

  • Page 177

    DANGER Le courant électrique passant dans les câbles de communication, ou les cordons téléphoniques et d’alimentation peut être danger eux. Pour éviter tout risque de choc électrique: v Ne manipulez aucun câble et n’effectuez aucune opération d’installation, d’entretien ou de r econfiguration de ce produit au cours d’un orage. v [...]

  • Page 178

    Pour la mise au rebut, reportez-vous à la réglementation en vigueur . A TTENTION: Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD, des périphériques contenant des fibres optiques ou des émetteurs-récepteurs), prenez connaissance des informations suivantes: v N’ouvrez pas ces produits pour éviter une expositi[...]

  • Page 179

    1 2 A TTENTION: Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en armoire. Chapter 10. Related service information 173[...]

  • Page 180

    VORSICHT Elektrische Spannungen von Netz-, T elefon- und Datenübertragungsleitungen sind gefährlich. Aus Sicherheitsgründen: v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, W artungs- oder Rekonfigurationsarbeiten durchführen. v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geer[...]

  • Page 181

    Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: W enn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit Glasfaserkabeln oder T ransmitter) installiert ist, beachten Sie folgendes. v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher Laserstrahlung führen. Es befinden sic[...]

  • Page 182

    1 2 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. 176 Hardwar e Maintenance Manual[...]

  • Page 183

    PERICOLO La corrente elettrica cir colante nei cavi di alimentazione, del telefono e di segnale è pericolosa. Per evitare il pericolo di scosse elettriche: v Non collegare o scollegar e i cavi, non effettuar e l’installazione, la manutenzione o la riconfigurazione di questo prodotto durante i temporali. v Collegare tutti i cavi di alimentazione [...]

  • Page 184

    Smaltire secondo la normativa in vigor e (D.Lgs 22 del 5/2/9) e successive disposizioni nazionali e locali. A TTENZIONE: Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a fibre ottiche o trasmettitori, pr estare attenzione a quanto segue: v Non rimuovere i coper chi. L’apertura dei coperchi di pr odotti laser può det[...]

  • Page 185

    1 2 A TTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superior e delle unità montate in rack. Chapter 10. Related service information 179[...]

  • Page 186

    180 Hardwar e Maintenance Manual[...]

  • Page 187

    Chapter 10. Related service information 181[...]

  • Page 188

    182 Hardwar e Maintenance Manual[...]

  • Page 189

    PELIGRO La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones es perjudicial. Para evitar una descarga eléctrica: v No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín, mantenimiento o reconfiguraciín de este pr oducto durante una tormenta. v Conecte cada cable de alimentaciín a un[...]

  • Page 190

    v Calentarla a una temperatura que supere los 100°C (212°F) v Repararla o desmontarla Despréndase de la batería siguiendo los requisitos que exija el r eglamento o la legislaciín local. PRECAUCIÓN: Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD, dispositivos de fibra íptica o transmisores), tenga en cuenta las adver[...]

  • Page 191

    El botín de control de alimentaciín del dispositivo y el interr uptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín. Para eliminar la corriente eléctrica del dispositivo, asegúrese de desconectar todos l[...]

  • Page 192

    Send us your comments! We want to know your opinion about this manual (part number 74P2661). Y our input will help us to improve our publications. Please photocopy this survey , complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA) . Name: _________________________________________ Phone number: __________________________________ 1. D[...]

  • Page 193

    Problem determination tips Due to the variety of hardwar e and software combinations that can be encountered, use the following information to assist you in pr oblem determination. If possible, have this information available when requesting assistance fr om Service Support and Engineering functions. v Machine type and model v Processor or har d di[...]

  • Page 194

    Any performance data contained herein was determined in a contr olled environment. Ther efore, the r esult obtained in other operating environments may vary significantly . Some measurements may have been made on development-level systems and there is no guarantee that these measur ements will be the same on generally available systems. Furthermore[...]

  • Page 195

    [...]

  • Page 196

     Part Number: 74P2660 Printed in USA (1P) P/N: 74P2660[...]