IBM 760C/CD (9546) manual

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Table of contents for the manual

  • Page 1

    This Manual Supports: ThinkPad 365C/CD (2625) ThinkPad 365CS/CSD (2625) ThinkPad 365X/XD (2625) ThinkPad 380 (2635) ThinkPad 385 (2635) ThinkPad 560 (2640) ThinkPad 760C/CD (9546) ThinkPad 760E/ED (9546) ThinkPad 760L/LD (9546) ThinkPad 760EL/ELD (9547) ThinkPad 760XL (9546) ThinkPad 760XD (9547) SelectaDock (3547) S82G-1503-05 IBM Mobile Systems H[...]

  • Page 2

    [...]

  • Page 3

    S82G-1503-05 IBM Mobile Systems Hardware Maintenance Manual Volume 3: ThinkPad Computers March 1997 We Want Your Comments! (Please see page 611) IBM[...]

  • Page 4

    Note Before using this information and the product it supports, be sure to read the general information under “Notices” on page 616. Sixth Edition (March 1997) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES TH[...]

  • Page 5

    About This Manual This manual contains service and reference information for IBM ThinkPad 365, 380, 385, 560, 760, and SelectaDock products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. The manual is divided into sections as follows:  The Introduction section provides general information, guideli[...]

  • Page 6

    Related Publications The following mobile product publications are available through IBM or your IBM Authorized Dealer. Publication Part, Form Number Mobile Systems HMM Volume 1: Laptop, Notebook, Portable, and ThinkPad Computers (Models L40, CL57, N45, N51, P70/P75, ThinkPad 300, 350, 500, 510, 710T, Expansion Unit, Dock I, Dock II) 30H2356, S82G-[...]

  • Page 7

    Related Diskettes The following diskettes are available through IBM or your IBM Authorized Dealer. Diskette Part, Form Number ThinkPad 300 (2615) Advanced Diagnostics Diskette 33G9361, S33G-9361 ThinkPad 350, 350C, 425, 425C (2618) Advanced Diagnostics Diskette A211000, GA21-1000 ThinkPad 365 (2625) Advanced Diagnostics Diskette 76H7578, S30H-2498 [...]

  • Page 8

    vi IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 9

    Contents Introduction . . . . . . . . . . . . . . . . . . . 1 Portable Computer Descriptions .......... 2 Drive and Diskette Compatibility Matrix ....... 5 Important Service Information ........... 6 Safety Notices (Multi-lingual Translations) ..... 8 Safety Information . . . . . . . . . . . . . . . . 15 Laser Compliance Statement ........... 2 0 S[...]

  • Page 10

    Parts Listing 560 (2640) ............. 3 2 5 ThinkPad 760 (9546, 9547) . . . . . . . . . . 3 3 5 Read This First ................. 3 3 8 Checkout Guide . . . . . . . . . . . . . . . . 341 Symptom-to-FRU Index . . . . . . . . . . . . . 359 Related Service Procedures ........... 3 7 2 Product Overview (760) . . . . . . . . . . . . . 377 FRU Removals [...]

  • Page 11

    Do You Need Technical References? ...... 6 1 2 Problem Determination Tips ........... 6 1 3 Phone Numbers, U.S. and Canada ........ 6 1 4 Notices . . . . . . . . . . . . . . . . . . . . . 616 Contents i x[...]

  • Page 12

    x IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 13

    Introduction Portable Computer Descriptions .......... 2 Drive and Diskette Compatibility Matrix ....... 5 Important Service Information ........... 6 How to Use Error Messages .......... 7 How to Read POST Error Messages ...... 7 Safety Notices (Multi-lingual Translations) ..... 8 Safety Information . . . . . . . . . . . . . . . . 15 General Safet[...]

  • Page 14

    Portable Computer Descriptions Models N51, CL57, and P70/75 and Thinkpads 700x and 720x are Micro Channel systems. All others are AT/ISA bus systems. Model Type Processor Memory Hrd Dsk Model L40SX 8543-044 386SX-20 2M/18M 60M Model N45 SL 2614-065 386SL-25 2M/8M 80M 2614-067 386SL-25 2M/8M 120M Model N51 SLC 8551-025 386SLC-16 2M/10M 80M Model N51[...]

  • Page 15

    Model Type Processor Memory Hrd Dsk ThinkPad 380 2635 Pentium-150 16M/48M 1.08G 2635 Pentium-150 16M/48M 1.35G 2635 Pentium-150 16M/48M 2.10G ThinkPad 385 2635 Pentium-150 16M/48M 1.08G 2635 Pentium-150 16M/48M 1.35G 2635 Pentium-150 16M/48M 2.10G ThinkPad 500 2603-081 486SLC2-50/25 4M/12M 80M 2603-171 486SLC2-50/25 4M/12M 170M ThinkPad 560 2640 Pe[...]

  • Page 16

    Model Type Processor Memory Hrd Dsk ThinkPad 755CV 9545 486DX4-100/33 8M/32M 540M 9545 486DX4-100/33 8M/32M 810M ThinkPad 755CV 9545 486DX4-100/33 8M/32M 540M 9545 486DX4-100/33 8M/32M 810M ThinkPad 760C/CD 9546 Pentium-90 8M/40M 360M 9546 Pentium-120 8M/40M 720M 9546 Pentium-90 8M/40M 810M 9546 Pentium-120 8M/40M 1.2G ThinkPad 760E/ED 9546 Pentium[...]

  • Page 17

    Drive and Diskette Compatibility Matrix The following table provides identification information for 3.5-inch drives. Diskette Drive Identifying Mark 3.5-Inch - 1.44MB 1.44 on the eject button 3.5-Inch - 2.88MB 2.88 on the eject button The following table provides compatibility information for 3.5-inch diskettes and 3.5-inch diskette drives. The fol[...]

  • Page 18

    Important Service Information Important Diskette fixes are customer installable. The diskette fixes are located on the PC Company Bulletin Board Service (BBS). The direct phone line for modem connection is 919-557-0001 or tieline 255-0001. Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or [...]

  • Page 19

    The advanced diagnostic tests are intended to test only IBM products. Non-IBM products or modified options can give false errors and invalid responses. Hard Disk Drive Replacement Strategy: Always try to run a low-level format before replacing a hard disk drive. Attention The drive startup sequence in the computer you are servicing might have been [...]

  • Page 20

    Safety Notices (Multi-lingual Translations) In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in this section. The following safety notices are provided in English, French, German, Italian, and Spanish languages. Safety Notice 1 Before the computer is power[...]

  • Page 21

    Safety Notice 2 Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or[...]

  • Page 22

    Safety Notice 3 The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignit[...]

  • Page 23

    Safety Notice 4 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts [...]

  • Page 24

    Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing. Si le panneau d'affichage à cristaux liquides se brise et que vous recevez dans les yeux o[...]

  • Page 25

    Safety Notice 6 To avoid shock, do not remove the plastic cover that surrounds the lower portion of the inverter card. Afin d'éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d'alimentation. Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der [...]

  • Page 26

    Safety Notice 8 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d'alimentation des socles de prise de courant[...]

  • Page 27

    Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General Safety Follow these rules to ensure general safety:  Observe good housekeeping in the area of the machines during and after maintenance.  When lifting any heavy object: 1. Ensure you can s[...]

  • Page 28

    Electrical Safety Observe the following rules when working on electrical equipment. Important Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small con[...]

  • Page 29

     Regularly inspect and maintain your electrical hand tools for safe operational condition.  Do not use worn or broken tools and testers.  Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.  Always look carefully for possible hazards in your work area. Examples of these hazards are mo[...]

  • Page 30

    The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power-off the computer. Disconnect the power cord. 3. Check the power cord for: a. A third-wire ground connector in good condition.[...]

  • Page 31

    Handling Electrostatic Discharge-Sensitive Devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the wo[...]

  • Page 32

    Laser Compliance Statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations[...]

  • Page 33

    puede provocar la exposición a radiaciones peligrosas. Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following. DANGER: Laser radiation when open. Do not stare into[...]

  • Page 34

    Screw Size Chart Use the chart below to match the size and shape of the screws used in the computer you are servicing. A H C K E D L F N B J G M P Q Silver Black Silver Brass Black Black Black Brass Silver Brass Silver Silver Silver Black Brass 22 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 35

    Screw Size Chart (continued): Use the chart below to match the size and shape of the screws used in the computer you are servicing. R Y T V U W S X Brass Black Brass Black Black Black Brass Brass AA BB DD Z CC EE FF Silver Black Black Black Brass Brass Brass Introduction 2 3[...]

  • Page 36

    Screw Size Chart (continued): Use the chart below to match the size and shape of the screws used in the computer you are servicing. GG QQ JJ SS KK TT MM WW HH RR LL UU NN XX PP Silver Silver Silver Silver Black Black Black Black Brass Brass Brass Brass Brass Brass Brass 24 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 37

    ThinkPad 365 (2625) Read This First .................. 2 7 What to Do First ................ 2 8 General Checkout . . . . . . . . . . . . . . . . . 30 Memory Checkout . . . . . . . . . . . . . . . 31 Keyboard/Auxiliary Input Device Checkout .... 3 3 TrackPoint III Checkout ............ 3 4 Audio Card Checkout ............. 3 4 Diskette Drive Checko[...]

  • Page 38

    1090 CD-ROM Drive . . . . . . . . . . . . . 73 1100 Diskette Drive . . . . . . . . . . . . . . 74 1110 DC/DC Card . . . . . . . . . . . . . . 75 1120 Keyboard Card . . . . . . . . . . . . . 76 1130 LED/IR Board . . . . . . . . . . . . . . 77 1140 System Board . . . . . . . . . . . . . . 78 1150 PCMCIA Assembly . . . . . . . . . . . 80 Locations . .[...]

  • Page 39

    Read This First This hardware maintenance manual contains information for the IBM ThinkPad 365 computer.  Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered. If you select an incorrect d[...]

  • Page 40

    What to Do First Before servicing the computer, determine whether or not the damage applies to the warranty by referring to the following: Warranty Note During the warranty period, the customer may be responsible for repair costs if the damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper ma[...]

  • Page 41

    How to Use Error Messages: Use the error codes or messages displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. The cause of the first error code can result in false error codes being displayed. If no error code is displayed, see if the error symptom is listed in the [...]

  • Page 42

    General Checkout Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. Pay close attention to the error me[...]

  • Page 43

    Symptom Go to POST detected an error and displayed numeric error codes. “Symptom-to-FRU Index” on page 41, and then use the Numeric Error Codes table. Power failure. (The power indicator does not go on or stay on.) “Power Systems Checkout” on page 35. Symptoms cannot be recreated. (Intermittent problems.) Use the customer reported symptoms [...]

  • Page 44

    1. Make sure that any memory options are fully installed into their connectors. A loose connection can cause an error. 2. Run the diagnostics. See “How to Run Diagnostics” on page 51. 3. If memory problems occur intermittently, use the loop option to repeat the test. 4. FRUs should not be replaced because of a single, un-reproducible failure. S[...]

  • Page 45

    Keyboard/Auxiliary Input Device Checkout Disconnect the external keyboard and mouse, then try the internal keyboard. If the internal keyboard works correctly, replace the external keyboard or mouse. If the internal keyboard does not work correctly or an unexpected character appears, make sure that the three flexible cables extending from the keyboa[...]

  • Page 46

    does not occur again, recheck the connector. If the problem remains, replace the device, and then the system board. TrackPoint III Checkout The TrackPoint automatically compensates to adjust the pointer sensor. During this process, the pointer moves on the screen automatically for a short time. This self-acting pointer movement can occur when a sli[...]

  • Page 47

    Use the following information to test the diskette drive. Attention To use the IBM ThinkPad 365 Advanced Diagnostics Diskette, you must have at least 500KB of free memory. Be sure to read the “README.PO” file on the IBM ThinkPad 365 Advanced Diagnostics Diskette before using the following instructions. 1. Power-off the computer. 2. Insert the I[...]

  • Page 48

    6. Remove the memory card and PCMCIA cards and check the power supply. Reinstall one at a time and check the power supply. 7. Disconnect the AC Adapter. Remove the CD-ROM and Audio Card. Reinstall one at a time, connect the AC Adapter and check that power is supplied. If you suspect a power problem, see the appropriate power supply check listed bel[...]

  • Page 49

    4. Measure the output voltage of the AC Adapter. 5. If the voltage is still not correct, replace the AC Adapter. Note: An audible noise from the AC Adapter does not always indicate a defective adapter. Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that shows an amber battery status ind[...]

  • Page 50

    5. To check the charging circuit, do the following. Plug in the AC Adapter with the battery pack removed, then power-on the computer. 6. Measure the charging voltage between DC/DC terminals 2 ( + ) and 6 ( − ). 7. If the voltage is less then + 9.0 V dc, replace the DC/DC card. If the voltage is more than + 9.0 V dc, the charging circuit is workin[...]

  • Page 51

     Active interrupts (CD-ROM activity, etc.) Events that cause entering of suspend mode:  Suspend mode is requested by the Fn key ( Fn + F4 ).  The LCD is closed.  The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, diskette drive, or the AC Adapter is plugged in. The time [...]

  • Page 52

    Events that cause entering of hibernation mode:  The hibernation mode is requested by the Fn key ( Fn + F12 ).  Timer conditions are satisfied in suspend mode.  Critical low battery condition. The system first goes into safe suspend mode, then when the battery reaches critical the system goes into the hibernation mode. Event that causes ex[...]

  • Page 53

    Symptom-to-FRU Index The Symptom-to-FRU Index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with “General Checkout” on page 30. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to ?[...]

  • Page 54

    Beep Symptom FRU/Action 1-4-4 Software NMI port failure (only used by EISA BIOS). 1 . System Board 2-1-1, 2-1-2, 2-1-3 2-1-4, 2-2-1, 2-2-2 2-2-3, 2-2-4, 2-3-1 2-3-2, 2-3-4, 2-4-1 2-4-2, 2-4-3, 2-4-4 First 64K RAM chip or data line failure on bit x . 1. RAM Memory Board 2. System Board 3-1-2 Master DMA register test in progress or failure. 1 . Syste[...]

  • Page 55

    Beep Symptom FRU/Action 4-3-2 Programmable interval timer channel 2 test in progress or failure. 1 . System Board 4-3-4 Real-time clock test in progress or failure. 1 . System Board 4-4-1 Serial port test in progress or failure. 1 . System Board 4-4-2 Parallel port test in progress or failure. 1 . System Board 4-4-3 Math coprocessor test in progres[...]

  • Page 56

    Error Messages Error Message/Symptom FRU/Action Bus Timeout NMI, Slot n . Type (S)hut off NMI, (R)eboot, other keys to continue. 1 . System Board Configuration for slot n . 1. Run Setup Utility. Diskette drive failure 1. See “Diskette Drive Checkout” on page 34 . Diskette drive x failure where x =0 or x =1. 1. See “Diskette Drive Checkout” [...]

  • Page 57

    Error Message/Symptom FRU/Action No boot device available - press F1 to reboot or press F2 for Setup Utility . 1 . Diskette 2. Diskette Drive 3. Hard Disk No boot sector on hard disk. Press F1 to reboot or F2 for Setup Utility . 1. Format the C drive. No fail safe timer NMI 1 . System Board No software port NMI 1 . System Board No timer tick interr[...]

  • Page 58

    Error Message/Symptom FRU/Action Unresolved memory parity error Type (S)hut off NMI, (R)eboot, other keys to continue. Parity error occurred. Cause undetermined. 1 . System Board 2. SO-DIMM 3. Optional Memory (8MB or 16MB Board) xxxxx h Option ROM checksum failure where xxxxx h is the starting address of the option ROM 1 . Power-off, Power-on, Retr[...]

  • Page 59

    Keyboard/TrackPoint Related Symptoms Symptom/Error FRU/Action Keyboard (one or more keys) does not work. 1. Reseat the three keyboard cables. 2. Keyboard 3. Keyboard Card 4. System Board TrackPoint does not work. 1. Go to “TrackPoint III Checkout” on page 34. 2. Keyboard 3. Keyboard Card 4. System Board Pointer moves automatically or does not w[...]

  • Page 60

    Audio Related Symptoms The following are the audio input sources:  Line In  Mic In  System board  CD-ROM  Audio card Note: Use either a data or music CD to check the audio function. If the audio fails see “Audio Card Checkout” on page 34. Peripheral Device Related Symptoms Symptom/Error FRU/Action External display does not work c[...]

  • Page 61

    Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow the procedures below to isolate the failing FRU (do not isolate non-defective FRUs). Verify that all attached devices are supported by th[...]

  • Page 62

    Related Service Procedures This section provides information about the following:  “System Status Indicators”  “I/O Status Indicators”  “How to Run Diagnostics” on page 51  “System Key Combinations” on page 57 System Status Indicators The system status indicators show the current computer status in different colors (ambe[...]

  • Page 63

    How to Run Diagnostics The QAPlus/PRO diagnostic program, developed by DiagSoft for IBM, is the primary method of testing the computer. It is unique to the ThinkPad 365 and will not run on other models. You can use it to test the IBM components of the system and some external devices. The amount of time required to test all components depends on th[...]

  • Page 64

    Diagnostic Test Programs The diagnostics diskette outline follows: Main Menu:  Diagnostics – Quick Check When selected runs the system quick check diagnostics. – Module Tests When selected displays a menu of the modules you can select to test. – Options When selected displays a menu of test preferences, log results, and save script options[...]

  • Page 65

    Error Messages Messages generated by the software—the operating system or application programs—generally are text messages, but they also can be numeric. The following are the various error messages.  POST beep codes  POST error messages  Diagnostic error messages  Software generated messages  Multiple messages Error Message Desc[...]

  • Page 66

    Using the Diagnostics Test Programs To load the IBM ThinkPad 365 Advanced Diagnostics Diskette, see “Loading the IBM ThinkPad 365 Advanced Diagnostics Diskette” on page 51. The test programs provide tests and utilities for users and service or support professionals to troubleshoot even the most difficult problems. You can maneuver within the te[...]

  • Page 67

    Viewing the Test Groups As you move the cursor bar up or down in the Module Tests menu, the right hand screen changes to show the attributes, parameters, and the selected tests of the corresponding Test Group. The “DIAMOND” mark indicates a module selected for testing. Module Testing Mode If the Quick Check does not find a problem, or you want [...]

  • Page 68

    Running All Selected Modules To run all selected test modules: 1. Use the down arrow key ( ↓ ) to move the cursor to the last choice, Run All Selected Modules . 2. Press Enter . Note: A “DIAMOND” appears next to your selection. Changing Selected Tests in Test Groups To change selected tests in a Test Group: 1. In the Module Tests Menu, use th[...]

  • Page 69

    System Key Combinations The following table shows the system F n key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system. Key Combinations Description Ctrl + Alt + F11 Accesses [...]

  • Page 70

    Product Overview (365C, CD, CS, CSD) The following provides an overview of the ThinkPad 365C, 365CD, 365CS, and 365CSD system features. Feature Description Processor 80486 DX4 75MHz Bus Architecture AT/ISA Bus Memory (Standard)  8MB Memory Board  16MB Memory Board Memory (Optional) 4MB, 8MB, or 16MB SO-DIMM Memory (Maximum) 24MB CMOS RAM 128 [...]

  • Page 71

    Product Overview (365E, ED) The following provides an overview of the ThinkPad 365E and 365ED system features. Feature Description Processor IBM 5x86C 100MHz Bus Architecture AT/ISA Bus Memory (Standard)  8MB Memory Board  16MB Memory Board Memory (Option) 4MB, 8MB, or 16MB SO-DIMM Memory (Maximum) 24MB CMOS RAM 128 Bytes Video  1MB Video [...]

  • Page 72

    FRU Removals and Replacements This section contains information about removals and replacements.  The system board is sensitive to, and can be damaged by, electrostatic discharge. Establish personal grounding by touching a ground point with one hand before touching these units. An electrostatic discharge (ESD) strap must be used to establish per[...]

  • Page 73

    1010 Rear Connector Door Open the door, then push down on the center of the door to remove it. 1015 Foot To replace the foot:  Align the foot in the open position with one pivot pin in its hinge in the cover base.  Press the other pivot pin into position by rotating the foot as shown. ThinkPad 365 (2625) 61[...]

  • Page 74

    1020 Battery Pack  Disconnect the AC Adapter.  Open the computer.  Release the keyboard latches and raise the keyboard.  Be careful the computer does not fall over backwards as you remove the battery. 1 2 62 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 75

    1030 SO-DIMM/Memory Board  Battery Pack (1020) To remove the optional SO-DIMM, release the latches as shown, then remove the SO-DIMM card. ThinkPad 365 (2625) 63[...]

  • Page 76

    1040 Hard Disk Drive  Battery Pack (1020)  Memory Board (1030) Attention Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all the in[...]

  • Page 77

    1050 Keyboard Unit  Battery Pack (1020) 2 Attention During removal and replacement procedures, pay special attention to the LCD Suspend Switch .2/ .B e sure the LCD Suspend Switch actuator is properly aligned with the hole in the cover. Procedure continues on the following page. ThinkPad 365 (2625) 65[...]

  • Page 78

    1. Remove the plastic upper cover as shown. 2. Lift the keyboard and locate the cables as shown. Attention The keyboard cables are fragile and can be damaged. Do not pull on the keyboard cables. Pull on the connectors only. Track Point III Cable Important  When replacing the keyboard, check that the three cables are clean, and inserted straight [...]

  • Page 79

    1055 Mylar Cover Note The ThinkPad 365C, CD, CS, and CSD Model mylar cover is not secured with screws and can be easily removed after raising the keyboard. The ThinkPad 365E, ED Model mylar cover is secured with screws. The following procedure is for ThinkPad 365E, ED Models only.  Battery Pack (1020)  Keyboard Unit (1050) 1. Remove the two s[...]

  • Page 80

    1060 Processor Card  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055) 68 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 81

    1065 LCD Inverter Card  Battery Pack (1020) Note Screws shown above are 8 mm long. ThinkPad 365 (2625) 69[...]

  • Page 82

    1068 LCD Panel  Battery Pack (1020) Note Screws shown above are 8 mm long. 70 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 83

    1070 LCD Assembly  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055) Attention Make note of the location and placement of ground points and tape. Replace tape to its original position. Note Screws shown above are 6 mm long. Note Screws shown above are 8 mm long. ThinkPad 365 (2625) 71[...]

  • Page 84

    1080 Sound Card  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055)  LCD Assembly (1070) Attention During replacement, make sure the microphone (A), speaker (B), and sound card (C) cable connections are correct. 3 1 2 A B C A C Note Screws shown above are 6 mm long. 72 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 85

    1090 CD-ROM Drive  Battery Pack (1020)  Keyboard (1050)  LCD Assembly (1070)  Sound Card (1080) Attention During replacement, make sure that all connectors are properly aligned and seated. 3 1 2 Note Screws shown above are 6 mm long. ThinkPad 365 (2625) 73[...]

  • Page 86

    1100 Diskette Drive  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055)  LCD Assembly (1070)  Sound Card (1080) Attention During replacement, make sure that all connectors are properly aligned and seated. 3 1 2 Note Screws shown above are 6 mm long. 74 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 87

    1110 DC/DC Card  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055)  LCD Assembly (1070)  Sound Card (1080) Attention During replacement, make sure the DC/DC Card connectors are properly aligned with the system board and fully seated. 1 2 Note Screws shown above are 6 mm long. ThinkPad 365 (2625) 75[...]

  • Page 88

    1120 Keyboard Card  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055)  LCD Assembly (1070) 1. Disconnect all attached cable connectors. 2. Release the locking tab at the right rear of the keyboard card. 3. Remove the keyboard card. 2 3 1 4 76 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 89

    1130 LED/IR Board  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055)  LCD Assembly (1070) 1 2 Note Screws shown above are 5 mm long. ThinkPad 365 (2625) 77[...]

  • Page 90

    1140 System Board  Battery Pack (1020)  Memory Board (1030)  Hard Disk Drive (1040)  Keyboard Unit (1050)  Mylar Cover (1055)  LCD Assembly (1070)  Sound Card (1080)  Diskette Drive (1100)  DC/DC Board (1110)  Keyboard Card (1120)  LED/IR Board (1130) Attention The system board fits very tightly in the bottom cover.[...]

  • Page 91

    Important If you replace the system board FRU, do the following to update the system setup program. 1. Power-on the computer. 2. Go to a DOS full screen. 3. Press Ctrl + Alt + F11 to access the setup screen. 4. Use the arrow keys to select Personalization . 5. Press Tab to edit. 6. At the Greeting screen, type in the required information. 7. Press [...]

  • Page 92

    1150 PCMCIA Assembly  Battery Pack (1020)  Memory Board (1030)  Hard Disk Drive (1040)  Keyboard Unit (1050)  LCD (1060)  Sound Card (1080)  CD-ROM (1090)  Diskette Drive (1100)  DC/DC Board (1110)  Keyboard Card (1120)  LED/IR (1130)  System Board Assembly (1140) Note Screws shown above are 6 mm long. 80 IBM Mob[...]

  • Page 93

    Locations System Front View .1/ Color LCD Screen .2/ Contrast Control .3/ Brightness Control .4/ Status Indicator .5/ Built in Microphone .6/ LCD Suspend Switch .7/ PCMCIA Release Levers .8/ PCMCIA Slots .9/ Locking Device Keyhole .1ð/ LCD and Keyboard Latch .11/ Keyboard .12/ Click Buttons .13/ CD-ROM or Diskette Drive .14/ Mechanical CD-ROM Ejec[...]

  • Page 94

    System Rear View .1/ LCD and Keyboard Latch .2/ Power Switch .3/ Microphone/Line-In Jack .4/ Line-in Jack .5/ Line-out Headphone Jack .6/ Power Jack .7/ MIDI/Joystick Port .8/ External Diskette Drive Connector .9/ Parallel Connector .1ð/ Infrared (IR) Port .11/ Serial Connector .12/ Rear Door .13/ External Display Connector .14/ External Keyboard/[...]

  • Page 95

    System Board Switch Settings N/A IBM 5X86 DX4-75 1 2 3 4 3.6V 3.45V Default 3.4V Memory Board Switch Settings S1 S1 ThinkPad 365 (2625) 83[...]

  • Page 96

    Parts Listing 365C, CD, CS, CSD (2625) 1a 1 1b 1c 1d 2 3 4 4a 5 6 7 8 9 10 11 12 13 14 15 17 16 84 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 97

    System Unit - ThinkPad 365C, CD, CS, CSD Only Important The following FRUs are for ThinkPad 365C, CD, CS, and CSD models only. For ThinkPad 365E and 365ED models, see “Parts Listing 365E, ED (2625)” on page 87. Index FRU 1 LCD Assembly, 10.4-Inch DSTN (LCD Cover Kit, Panel, Inverter, Cable) 75H7620 1 a LCD Cover Kit, 10.4-Inch DSTN 41H9818 1 b [...]

  • Page 98

    Index FRU Base Assembly (With Parts Kit) - Upper Cover Bracket with Speaker, - Power Switch Knob, Power Bracket, - Support Bracket, Misc. Rubber Parts. - TrackPoint Caps (2), IR Lens 41H7432 Plastic Door/Bezel Package - PCMCIA, I/O, Modem, CD-ROM, FDD - Replicator, Misc. Rubber Parts 41H7452 Flat Plastic Cable Kit - DSTN, TFT, CD-ROM, Internal FDD [...]

  • Page 99

    Parts Listing 365E, ED (2625) 1a 1 1b 1c 1d 2 3 4 4a 5 6 7 8 9 10 11 12 13 14 15 17 16 ThinkPad 365 (2625) 87[...]

  • Page 100

    System Unit - ThinkPad 365E, 365ED Only Important The following FRUs are for ThinkPad 365E and 365ED models only. For ThinkPad 365C, CD, CS, and CSD models, see “Parts Listing 365C, CD, CS, CSD (2625)” on page 84. Index FRU 1 LCD Assembly, 10.4-Inch DSTN (365E Only) (LCD Cover Kit, Panel, Inverter, Cable) (U.S.-2625, model R6A, W9A) 75H7616 1 L[...]

  • Page 101

    Keyboard (Index Number 2) Index FRU - External Diskette Drive with Cable (U.S.-2625, model R6G, W9G) 75H7572 - External Diskette Drive 3-Mode (Japan Only) 10H4055 - External Diskette Drive Cable (Japan Only) 74H0219 - CD-ROM (4X) Drive (U.S.-2625, model R6G, W9G) 42H4042 13 Volume Control Card 41H7434 14 LED/IR Board 41H7443 15 DC/DC Board 42H4037 [...]

  • Page 102

    Norwegian 42H3949 Portuguese/Brazil 42H3950 Russian 42H3956 Spanish 42H3951 Swiss French 42H3953 Swiss German 42H3952 Swiss French/German Combination 75H7562 Turkish 42H3954 United Kingdom 42H3955 United States 41H9789 90 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 103

    ThinkPad 365X, 365XD (2625) Read This First .................. 9 3 Checkout Guide . . . . . . . . . . . . . . . . . 96 Memory Checkout . . . . . . . . . . . . . . . 97 System Board and CPU Card Checkout ..... 9 8 Keyboard/Auxiliary Input Device Checkout .... 9 8 TrackPoint III Checkout ............ 9 9 Port Replicator Game Port Checkout ...... 9 9 [...]

  • Page 104

    1120 CPU Card and System Board Card . . . 159 1130 System Board / PCMCIA Slot Assembly . 162 Locations . . . . . . . . . . . . . . . . . . . . 164 Front View . . . . . . . . . . . . . . . . . 164 Inside View . . . . . . . . . . . . . . . . . 165 Bottom View . . . . . . . . . . . . . . . . . 166 Rear View . . . . . . . . . . . . . . . . . . 167 Powe[...]

  • Page 105

    Read This First Before you go to the checkout guide, be sure to read this section. Important Notes  Only certified trained personnel should service the computer .  Read FRU service procedures before replacing any FRUs.  Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are [...]

  • Page 106

    What to Do First: The servicer must include the following information on the parts exchange form or parts return form that is attached to the returned FRU: 1. Name and phone number of servicer. 2. Date of service. 3. Date when part failed. 4. Date of purchase. 5. Failure symptoms, error codes appearing on display, and beep symptoms. 6. Procedure in[...]

  • Page 107

    How to Disable the Power-On Password: Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this procedure. Supervisor and Hard Disk Passwords: The Supervisor Password and the Hard Disk Password (HDP) are security features that are used to protect the system and the hard disk data [...]

  • Page 108

    Checkout Guide Use the following procedure as a guide for computer problems. Note The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting t[...]

  • Page 109

    Symptoms (Verified) Go to The configuration is not the same as the installed devices. “Checking the Installed Devices List” on page 123. Other symptoms (such as LCD display problems). “Symptom-to-FRU Index” on page 106, and then use the Other Symptoms table. Symptoms cannot be recreated. (Intermittent problems.) Use the customer reported sy[...]

  • Page 110

    printed on the printer connected to the parallel port. See “Error Log” on page 121 for more information. System Programs in Flash Memory: System setup programs and diagnostic tests are stored in flash memory. Flash Memory Update: A flash memory update is required for the following conditions:  New versions of system programs.  New feature[...]

  • Page 111

    TrackPoint III Checkout If the TrackPoint III will not work, check the configuration in the ThinkPad Features program. If the configuration of the TrackPoint III is disabled, select Enable to enable it. If this does not correct the TrackPoint III problem, continue with the following steps. The TrackPoint III does automatic compensations to adjust t[...]

  • Page 112

    a diskette drive attached through the external diskette drive connector. Warning: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Select the advanced diagnostics mode and select Tool ; then selec[...]

  • Page 113

    Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used.  If the power problem occurs only when a Port Replicator is used, replace the replicator.  If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation.  If the operational charge [...]

  • Page 114

    Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. Perform operational charging. If the battery status indicator does not turn on, remove the battery pack and leave it to return to room temperature. Reinstal[...]

  • Page 115

    3. If the voltage is less than + 9.6 V dc, the battery pack has been discharged. Recharge the battery pack. If the voltage is still less than + 9.6 V dc after recharging, replace the battery. Note If the voltage of the battery pack is 0 V, it is not defective. 4. If the voltage is more than + 9.6 V dc, measure the resistance between battery termina[...]

  • Page 116

    6. Measure the voltage of the backup battery. Refer to the following table for voltages:  If the voltage is correct, replace the system board.  If the voltage is not correct, the backup battery has been discharged. Replace the backup battery.  If the backup battery discharges quickly after replacement, replace the system board. Wire Voltag[...]

  • Page 117

    Events that cause the computer to enter suspend mode:  Suspend mode is requested by the Fn key (Fn + F4).  The LCD is closed.  The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in th[...]

  • Page 118

    Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note Perform the FRU replacement or actions in the sequence shown in the “FRU/Action” columns. If a FRU did not solve the problem, put the original part back in the computer. Do not replace a non-defective [...]

  • Page 119

    Symptom / Error FRU / Action in Sequence 111 (I/O parity.) 1. Go to “Memory Checkout” on page 97. 2. Port Replicator 3. System Board 158 (HDP was not set even though the supervisor password is set.) 1. Set an HDP for the hard disk drive. 159 (HDP is not set the same as the supervisor password.) 1. Set a correct HDP for the hard disk drive. 161 [...]

  • Page 120

    Symptom / Error FRU / Action in Sequence 188 (EEPROM CRC #2 error.) 1. Set the system identification using the ThinkPad 750Ce hardware maintenance diskette. 190 (Depleted battery pack was installed when the power was on.) 1. Go to “Checking the Battery Pack” on page 102. 191XX (PM initialization error.) 1 . System Board 2. CPU card 195 (The con[...]

  • Page 121

    Symptom / Error FRU / Action in Sequence 601, 6XX (601: Diskette drive or controller error.) 1. Go to “Diskette Drive Test” on page 99. 2. Diskette Drive Assembly 3. Diskette 4. System Board 602 (Diskette read error.) 1. Go to “Diskette Drive Test” on page 99. 2. Diskette 3. Diskette Drive Assembly 604 (Unacceptable ID was read from the dis[...]

  • Page 122

    Symptom / Error FRU / Action in Sequence 861X (Pointing device error when TrackPoint III is enabled.) 8611 System bus error–I/F between 8042 and IPDC. 8612 TrackPoint error. 8613 System board or TrackPoint error. 1. Reseat the keyboard connector. 2. Reseat the keyboard TrackPoint III cable on the keyboard card. See “1070 Keyboard Unit” on pag[...]

  • Page 123

    Symptom / Error FRU / Action in Sequence Two short beeps with error codes. POST error. See “Numeric Error Codes” on page 106. Two short beeps with blank screen. System Board No-Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicator not on, and a blank LCD during POST. 1. Go to “Power Systems Checkout” on page 100[...]

  • Page 124

    LCD–Related Symptoms Important The TFT LCD on some models of this computer contains over 1,440,000 thin-film transistors (TFTs). A small number of missing, discolored, or lighted dots (on all the time) is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of dots[...]

  • Page 125

    Keyboard/TrackPoint III–Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or more keys) does not work. 1. Reseat the keyboard connector. 2. Reseat the three keyboard cables on the keyboard card. 3. Keyboard 4. Keyboard Card 5. System Board TrackPoint III does not work. 1. Reseat the keyboard connector. 2. Go to “TrackPoint[...]

  • Page 126

    Function–Related Symptoms Symptom / Error FRU / Action in Sequence The system will not enter hibernation mode by opening the keyboard. 1. Go to “Hibernation Mode” on page 105 and check whether the computer can enter hibernation mode. 2. Enable hibernation mode using the ThinkPad Features program. 3. Boot an operating system and press Fn + F12[...]

  • Page 127

    Peripheral Device–Related Symptoms Symptom / Error FRU / Action in Sequence External display does not work correctly. 1. See “External Display Self-Test” in “Common Devices Checkout” section. Printer problems. 1. Run Printer Self-test . 2. Parallel Port Device 3. Cable 4. System Board Serial or parallel port device problems. 1 . Device 2.[...]

  • Page 128

    1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. Undetermined Problems You are here because the diagnostic tests did not identify which a[...]

  • Page 129

    Related Service Procedures This section provides information about the following:  “Status Indicators”  “How to Run the Diagnostics” on page 120  “Diagnostic Error Codes” on page 121  “Error Log” on page 121  “Checking the Installed Devices List” on page 123  “Password Combinations (POP, HDP, PAP)” on page [...]

  • Page 130

    Symbol Color Meaning .2/ Battery Charging Green Indicates that the battery pack is charging. When the indicator turns off, the battery pack is fully charged. Off Indicates that the battery pack is charged (if the AC Adapter is attached). .3/ Diskette Drive In Use Amber Turns on when data is written to or read from the internal diskette drive. .4/ H[...]

  • Page 131

    Symbol Color Meaning .8/ Suspend Mode Green When on, indicates the computer is in suspend mode. Blinking Green Indicates that the computer is entering suspend mode or hibernation mode, or the computer is resuming normal operation. .9/ Power On Green Shows that the computer is operational. This indicator turns on when the computer is turned on and t[...]

  • Page 132

    How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter key works the same as selecting the OK icon to reply OK. Note Make sure you have the following tools available before starting the tests:  Wrap Plug (P/N 72X8546) for the serial and parallel connector tests.  Wrap Plug (P/N 3[...]

  • Page 133

    Error Log Diagnostic errors are printed on the printer that is attached to the parallel port when the error is detected. The error is also logged in the system memory. Do the following to display the errors: 1. End the test, if it is running. 2. Press Ctrl + A to select the advanced diagnostic mode. 3. Press Ctrl + E . 4. The error log appears. 5. [...]

  • Page 134

    Device ID: If an error is detected by the diagnostic tests, a three-digit device ID is displayed. The device ID indicates the suspected device. Icon Device ID Suspected Device SystemBoard 001 System Board 003 Keyboard 007 Math Coprocessor 086 Pointing Device Memory 002 Memory Display 050 Display HDD 017 Hard Disk Drive FDD-1 1 006 Diskette Drive FD[...]

  • Page 135

    FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated by the two leftmost digits first, then replace the FRU indicated by the two rightmost digits . No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is[...]

  • Page 136

    The FDD-1 icon represents the first drive in the system configuration. Similarly, the FDD-2 icon represents the second drive, attached to the external diskette drive connector or through a Port Replicator. Password Combinations (POP, HDP, PAP) When the power-on password (POP), hard disk password (HDP), and supervisor password (PAP) are used, the fo[...]

  • Page 137

    Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system. Fn + Description F1 Reserved F2 Fuel-Gauge display ON/OFF F3 Standb[...]

  • Page 138

    Product Overview (365X, 365XD) The following table shows an overview of the system features. Feature Description Processor  Intel  Pentium  100 MHz, 120 MHz, or 133 MHz. Bus Architecture  PCI Memory (Standard)  8MB Memory (Option)  8 MB, 16 MB, or 32 MB DIMM card, maximum 40 MB (70ns, 144-pin EDO) CMOS RAM  114 bytes SVGA Video[...]

  • Page 139

    FRU Removals and Replacements This section contains information about removals and replacements.  Do not damage any part. Only certified and trained personnel should service the computer.  The arrows in the “Removals and Replacements” section show the direction of movement to remove a FRU, or to turn a screw to release the FRU. The arrows[...]

  • Page 140

    1010 Rear Connector Door Remove the center latch, then remove the rear connector door by flexing it. 128 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 141

    1020 Battery Pack Note Be careful that the computer does not fall backward when the battery pack is removed. 1 ThinkPad 365X, 365XD (2625) 129[...]

  • Page 142

    1025 Insulator Sheet To access items under the keyboard other than the battery pack, first raise the black insulator sheet as shown in the figures. To access the hard disk drive and DIMM slots, remove the three screws and raise the middle section of the insulator sheet, as shown in the figures. The location of the screws is different according to t[...]

  • Page 143

    Step Screw Location (Quantity) Length .1/ Insulator Sheet (2) M3 x 3 mm .2/ HDD Bracket (1) M2 x 5 mm Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625) 131[...]

  • Page 144

    1030 DIMM Card (If Installed)  Battery Pack (1020)  Lift Insulator Sheet (1025) 3 2 1 1 Notch 132 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 145

    1040 Diskette Drive / CD-ROM Drive  Battery Pack (1020)  Lift Insulator Sheet (1025) Diskette Drive (Model 365X): Note Release the latch at the left side of the diskette drive, as shown in the figure at .3/ , and remove the diskette drive. Step Screw Location (Quantity) Length .1/ Diskette Drive (2) M2 x 5 mm Note: Make sure you use the corre[...]

  • Page 146

    CD-ROM Drive (Model 365XD) Warning Remove the CD-ROM drive exactly as shown in the figure. Do not apply any extra force to the CD-ROM drive when removing it. 3 1 2 Step Screw Location (Quantity) Length .1/ CD-ROM Drive (2) M2 x 8 mm Note: Make sure you use the correct screws when replacing. 134 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 147

    1045 Base Cover Assembly / Keyboard Latch  Battery Pack (1020)  Diskette Drive / CD-ROM Drive (1040) Note Push the keyboard latch from the outside of the base cover ( .1/ ), then pull out the latch ( .2/ ). Some pressure might be needed to push the latch. 2 1 When replacing: Assemble the parts as shown below; then replace the latch. ThinkPad [...]

  • Page 148

    1050 Hard Disk Drive  Battery Pack (1020)  Lift Insulator Sheet (1025) Warning Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all [...]

  • Page 149

    1060 Top Cover  Battery Pack (1020) 1 1 2 2 Step Screw Location (Quantity) Length .2/ Top Cover (2) M2 x 5 mm Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625) 137[...]

  • Page 150

    Note When replacing the top cover, be careful not to damage the resume switch. Ensure that the resume switch extends through the hole, as shown in the figure. 3 When replacing Resume switch 138 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 151

    1070 Keyboard Unit  Battery Pack (1020)  Top Cover (1060) When replacing the keyboard unit, connect the keyboard connector as shown in the figure; then replace the keyboard. 3 Cable of the T rackPoint 2 2 2 1 1 1 ThinkPad 365X, 365XD (2625) 139[...]

  • Page 152

    1080 LCD Assembly  Battery Pack (1020)  Insulator Sheet (1025)  Diskette Drive / CD-ROM Drive (1040)  Hard Disk Drive (1050)  Top Cover (1060)  Keyboard Unit (1070) 1 2 6 5 4 3 Step Screw Location (Quantity) Length .1/ Base Cover (4) M3 x 5 mm .2/ LCD Assembly (4) M2 x 5 mm 140 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 153

    Step Screw Location (Quantity) Length .3/ LCD Cable (1) M3 x 4 mm Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625) 141[...]

  • Page 154

    1085 LCD Panel  Battery Pack (1020)  Insulator Sheet (1025)  Diskette Drive / CD-ROM Drive (1040)  Hard Disk Drive (1050)  Top Cover (1060)  Keyboard Unit (1070)  LCD Assembly (1080) DSTN LCD Panel Latches A Latches B 1 2 3 4 2 Latches A Latches B * * * Latches only for 11.3-inch LCDs (total 5 latches). Step Screw Location (Qua[...]

  • Page 155

    5 8 6 7 5 ** ** Part only for 10.4-inch LCDs. Step Screw Location (Quantity) Length .5/ LCD Panel (4) M3 x 6 mm Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625) 143[...]

  • Page 156

    9 10 11 12 15 13 14 Step Screw Location (Quantity) Length .9/ LCD Cable (1) M3 x 6 mm .11/ Inverter Card (1) ST2.9 x 4.5 mm (10.4-inch LCD) M3 x 6 mm (11.3-inch LCD) .13/ Right Hinge (1) M3 x 6 mm .14/ Hinge (2) M2 x 4 mm Note: Make sure you use the correct screws when replacing. 144 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 157

    15 ThinkPad 365X, 365XD (2625) 145[...]

  • Page 158

    TFT 10.4-inch LCD Panel (A)  TFT 10.4 (A) P/N 46H8093 69H7947 82H8039 Note: You can replace the entire 10.4-inch TFT LCD unit (A) with the entire LCD unit (B), or vice versa. But you cannot replace parts of (A) with parts of (B), or vice versa. Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location (Quantity) Length .2/ LCD Front [...]

  • Page 159

    5 8 6 6 7 5 9 10 11 12 15 13 14 Step Screw Location (Quantity) Length .6/ LCD Panel (4) M3 x 6 mm Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625) 147[...]

  • Page 160

    When replacing: When replacing the LCD cable, replace the copper tape and gasket top as shown below. Gasket Top 15 Step Screw Location (Quantity) Length .9/ LCD Cable (1) M3 x 6 mm .11/ Inverter Card (1) ST2.9 x 4.5 mm .13/ Right Hinge (1) M3 x 6 mm .14/ Hinge (2) M2 x 4 mm Note: Make sure you use the correct screws when replacing. 148 IBM Mobile S[...]

  • Page 161

    TFT 10.4-inch LCD Panel (B)  TFT 10.4 (B) P/N 83H5349 83H5350 Note: You can replace the entire 10.4-inch TFT LCD unit (A) with the entire LCD unit (B), or vice versa. But you cannot replace parts of (A) with parts of (B), or vice versa. Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location (Quantity) Length .2/ LCD Front Cover (2[...]

  • Page 162

    5 5 7 6 Step Screw Location (Quantity) Length .5/ LCD Panel (4) M3 x 6 mm Note: Make sure you use the correct screws when replacing. 150 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 163

    9 8 10 11 12 13 14 15 Step Screw Location (Quantity) Length .8/ LCD Cable (1) M3 x 6 mm .1ð/ Inverter Card (1) ST2.9 x 4.5 mm .12/ Right Hinge (1) M3 x 6 mm .13/ Hinge (2) M2 x 4 mm Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625) 151[...]

  • Page 164

    TFT 11.3-inch LCD Panel Latches A Latches B 1 2 3 4 2 Latches A Latches B Step Screw Location (Quantity) Length .2/ LCD Front Cover (2) M3 x 6 mm Note: Make sure you use the correct screws when replacing. 152 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 165

    6 5 5 8 7 When replacing: When replacing the LCD panel, glue the rear foam on the rear of the LCD as shown below. Step Screw Location (Quantity) Length .5/ LCD Panel (4) M3 x 6 mm Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625) 153[...]

  • Page 166

    9 10 11 12 15 13 14 15 Step Screw Location (Quantity) Length .9/ LCD Cable (1) M3 x 6 mm .11/ Inverter Card (1) M3 x 6 mm .13/ Right Hinge (1) M3 x 6 mm .14/ Hinge (2) M2 x 4 mm Note: Make sure you use the correct screws when replacing. 154 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 167

    1090 Indicator Card  Battery Pack (1020)  Insulator Sheet (1025)  Diskette Drive / CD-ROM Drive (1040)  Hard Disk Drive (1050)  Top Cover (1060)  Keyboard Unit (1070)  LCD Assembly (1080)  LCD Panel (1085) 2 3 1 1 Step Screw Location (Quantity) Length .2/ Indicator Card (2) M2 x 4 mm Note: Make sure you use the correct screw[...]

  • Page 168

    1100 Volume Switch / Speaker Assembly  Battery Pack (1020)  Insulator Sheet (1025)  Diskette Drive / CD-ROM Drive (1040)  Hard Disk Drive (1050)  Top Cover (1060)  Keyboard Unit (1070)  LCD Assembly (1080)  LCD Panel (1085)  Indicator Card (1090) 4 1 5 2 3 Step Screw Location (Quantity) Length .2/ Speaker Assembly (1) M2 [...]

  • Page 169

    1110 Keyboard Card / Cable  Battery Pack (1020)  Insulator Sheet (1025)  Diskette Drive / CD-ROM Drive (1040)  Hard Disk Drive (1050)  Top Cover (1060)  Keyboard Unit (1070)  LCD Assembly (1080)  LCD Panel (1085)  Indicator Card (1090) 2 1 3 Step Screw Location (Quantity) Length .1/ Keyboard Card (1) M2 x 5 mm Note: Make [...]

  • Page 170

    Note To remove the cable, do steps 6 and 7. When reinstalling the cable, make sure the cable end with the letter P is installed in the system board connector. The end with the letter K should be installed in the keyboard card connector. (The letters should be facing you when you install the cable from the front of the machine.) 4 6 7 5 K P 158 IBM [...]

  • Page 171

    1120 CPU Card and System Board Card  Battery Pack (1020)  Insulator Sheet (1025)  Diskette Drive / CD-ROM Drive (1040)  Hard Disk Drive (1050)  Top Cover (1060)  Keyboard Unit (1070)  LCD Assembly (1080)  LCD Panel (1085)  Indicator Card (1090)  Volume Switch / Speaker (1100)  Keyboard Card (1110) To remove the syst[...]

  • Page 172

    Note The system board fits exactly in place in the base cover. Align the system board carefully when removing or reinstalling. Do not force it. Be careful not to damage the input jacks on the left side of the computer or the PCMCIA slots on the right side of the computer. 6 7 7 4 4 5 160 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 173

    To remove the CPU card from the system board: 3 4 1 2 Rear view Connector Be Careful When connecting the CPU card and the system board again, use the procedures exactly as shown in the figures. Make sure that the two CPU card connectors are connected properly. If these connectors are not properly connected, the computer will not work. Step Screw Lo[...]

  • Page 174

    1130 System Board / PCMCIA Slot Assembly  Battery Pack (1020)  Insulator Sheet (1025)  Diskette Drive / CD-ROM Drive (1040)  Hard Disk Drive (1050)  Top Cover (1060)  Keyboard Unit (1070)  LCD Assembly (1080)  LCD Panel (1085)  Indicator Card (1090)  Volume Switch / Speaker (1100)  Keyboard Card (1110)  CPU Card [...]

  • Page 175

    1 2 3 4 5 6 7 9 10 8 Connector Step Screw Location (Quantity) Length .2/ System Board (2) M2.5 x 3 mm .3/ System Board (1) M2.5 x 4 mm .4/ System Board (6) Hex Stud .5/ System Board (2) M2 x 4 mm .8/ PCMCIA Slot (2) M2 x 4 mm and M2 nut .9/ PCMCIA Slot (2) M2 x 14 mm Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2[...]

  • Page 176

    Locations Front View .1/ LCD .2/ Contrast Control .3/ Brightness Control .4/ Indicator Panel .5/ Built-in Microphone .6/ LCD Suspend Switch .7/ PC Card Eject Buttons .8/ PCMCIA Slots .9/ Locking Device Keyhole .1ð/ Release Latches .11/ Personalization Name Plate .12/ TrackPoint III .13/ Click Buttons .14/ CD-ROM (365XD) / Diskette Drive (365X) .15[...]

  • Page 177

    Inside View .1/ Keyboard Lock .2/ Battery Pack .3/ Optional Memory Expansion Module .4/ CD-ROM Drive (365XD), Diskette Drive (365X) .5/ Mechanical CD-ROM eject (365XD) .6/ CD-ROM Eject Button (365XD), FDD Bezel (365X) .7/ Cosmetic Shield ThinkPad 365X, 365XD (2625) 165[...]

  • Page 178

    Bottom View .1/ Legs 166 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 179

    Rear View .1/ Rear Connector Door .2/ Connector for Port Replicator .3/ IR Port .4/ External Input Device Connector .5/ External Display Connector .6/ Serial Connector .7/ Parallel Connector .8/ External Diskette Drive Connector .9/ Power Jack .1ð/ Line-out/Headphone Jack .11/ Line-in Jack .12/ Microphone Jack .13/ Power Switch 1 2 4 5 6 8 7 9 1 1[...]

  • Page 180

    Power-On Password Jumper Pads The power-on password jumper pads are found on the system board near the backup battery, as shown in the figures. 1 2 1. Push out the door at .1/ . 2. See “How to Disable the Power-On Password:” on page 95 to cancel the power-on password. Apply the short across the Power-On Password Jumper Pads at .2/ . Warning Whe[...]

  • Page 181

    Notes ThinkPad 365X, 365XD (2625) 169[...]

  • Page 182

    Parts Listing 365X, 365XD (2625) Model 365X - Diskette Drive 170 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 183

    Index System Unit (365X) 1 LCD Panel — See page 174. 2 Top Cover 69H7919 3 Keyboard — See page 178. 4 Battery Pack 41H7438 5 Hard Disk Drive (720 MB) 85G8371 Order either of the below 810MB hard drives Hard Disk Drive (810 MB) 07H0392 Hard Disk Drive (810 MB) 39H2220 Hard Disk Drive (1.08 GB) 39H2221 Hard Disk Drive (1.35 GB) 73H6419 NS Bracket[...]

  • Page 184

    Model 365XD - CD-ROM Drive 172 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 185

    Index System Unit (365XD) 1 LCD Panel — See page 174. 2 Top Cover 69H7919 3 Keyboard — See page 178. 4 Battery Pack 41H7438 5 Hard Disk Drive (720 MB) 85G8371 Order either of the below 810MB hard drives Hard Disk Drive (810 MB) 07H0392 Hard Disk Drive (810 MB) 39H2220 Hard Disk Drive (1.08 GB) 39H2221 Hard Disk Drive (1.35 GB) 73H6419 NS Bracke[...]

  • Page 186

    Model 365X/365XD - TFT LCD Panel IBM TinkPad 2 3 2 4 5 6 * * 7 1 * Parts only for the 11.3-inch TFT. 174 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 187

    TFT LCD FRU Parts List  10.4-inch (A) P/N 46H8093 69H7947 82H8039  10.4-inch (B) P/N 83H5349 83H5350 Notes 1. You can distinguish the 10.4-inch TFT LCD unit (A) or (B) by the label sealed on the inside of its hinge cover assembly (1 in the parts list). 2. You can replace the entire 10.4-inch TFT LCD unit (A) with the entire LCD unit (B), or v[...]

  • Page 188

    Model 365X/365XD - DSTN LCD Panel 2 1 3 4 * 2 5 6 7 * Part only for the 10.4-inch LCDs. 176 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 189

    DSTN LCD FRU Parts List 10.4-inch DSTN LCD Index System Unit 1 Hinge Cover Assembly FDD 74H0617 Hinge Cover Assembly CD-ROM 74H0618 2 LCD Cover Kit 74H0581 3 LCD Cable Kit 74H0626 4 LCD Unit 74H0620 5 Hinges (Right/Left) — See LCD Misc. Parts 6 Inverter Card 69H7958 7 Slide Knob — See LCD Misc. Parts 11.3-inch DSTN LCD Index System Unit 1 Hinge[...]

  • Page 190

    Keyboard Unit Arabic 42H3936 Belgian 42H3937 Canadian French 42H3938 Czech 73H7241 Danish 42H3939 Dutch 42H3940 French 42H3942 German 42H3943 Greek 42H3944 Hungary 73H7242 Hebrew 42H3945 Italian 42H3946 Japanese 42H3947 Latin Spanish 42H3948 Norwegian 42H3949 Poland 73H7243 Portuguese 42H3950 Russian 42H3956 Spanish 42H3951 Slovenia /Croatia / Bosn[...]

  • Page 191

    Common/Option Parts List Miscellaneous Parts Screw Kit 74H0229 Includes (Type) (Quantity): M2 x 4 (Bind Head) (15) M2 x 5 (Pan Head) (11) M2 x 4 with washer (Pan Head) (2) M2 x 8 (Pan Head) (2) M2.5 x 4 (Bind Head) (4) M2.5 x 3 (3.5D Pan Head) (2) M2.5 x 4 with washer (Bind Head) (3) M3 x 3 (Cross Slotted Pan Head) (4) M3 x 4 (Pan Head) (2) M3 x 4 [...]

  • Page 192

    Options Notes: 1. When you replace the AC Adapter with a new one, use the one for the country where the computer is used, even if the computer is from different country. 2. The warranty for the system unit does not apply to all options. 720MB Hard Disk Drive Assembly 85G8371 810MB Hard Disk Drive Assembly 39H2220 810MB Hard Disk Drive Assembly 07H0[...]

  • Page 193

    Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish / Finnish 95F5468 Swiss / French 95F5711 Swiss / German 95F5715 Turkish 95F5467 U.K. English 95F5741 U.S. English [...]

  • Page 194

    Tools Tri-Connector Wrap Plug 72X8546 PC Test Card 35G4703 Screwdriver Kit 95F3598 ThinkPad 750Ce Hardware Maintenance Diskette 82G3891 (This diskette is used for 365X and 365XD also.) Power Cords 1 2 3 4 5 6 7 8 9 10 Warning: Use the power cord certified for your country. 1 Colombia, U.S., Venezuela 25H2207 Japan, 2-pin 85G6665 2 Hong Kong, Singap[...]

  • Page 195

    ThinkPad 380, 380D, 385, 385D (2635) Read This First ................. 1 8 5 Checkout Guide . . . . . . . . . . . . . . . . 189 Memory Checkout . . . . . . . . . . . . . . 190 System Board Checkout ........... 1 9 1 Keyboard/Auxiliary Input Device Checkout . . . 191 TrackPoint III Checkout ........... 1 9 2 Diskette Drive Test ............. 1 9 2 S[...]

  • Page 196

    1150 LCD Misc. Parts ............ 2 4 4 DSTN LCD Hinges/Latches .......... 2 4 4 LCD Cable . . . . . . . . . . . . . . . . . 247 Locations . . . . . . . . . . . . . . . . . . . . 249 Front View . . . . . . . . . . . . . . . . . 249 Rear View . . . . . . . . . . . . . . . . . . 250 Bottom View . . . . . . . . . . . . . . . . . 251 Parts Listing 380/[...]

  • Page 197

    Read This First Before you go to the checkout guide, be sure to read this section. Important Notes  Only certified trained personnel should service the computer .  Read FRU service procedures before replacing any FRUs.  Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are [...]

  • Page 198

    What to Do First: The servicer must include the following in the parts exchange form or parts return form that is attached to the returned FRU: 1. Name and phone number of servicer 2. Date of service 3. Date when part failed 4. Date of purchase 5. Failure symptoms, error codes appearing on display, and beep symptoms 6. Procedure index and page numb[...]

  • Page 199

    :h4/.How to Disable the Power-On Password: Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this procedure. If the following symptoms are present, they may indicate damage caused by nonwarranted activity:  Missing parts may be a symptom of unauthorized service or modificati[...]

  • Page 200

    Power Shutdown Switch: The power shutdown switch resets the system regardless of the microcode status and forces the power off. Use this push button to power-off when power is not completely off or the microcode is in a hung state. 188 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 201

    Checkout Guide Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting [...]

  • Page 202

    Symptoms (Verified) Go to Symptoms cannot be re-created. (Intermittent problems). Use the customer reported symptoms and go to “Symptom-to-FRU Index” on page 199. Memory Checkout DIMMs are available for increasing memory capacity. Memory errors might stop system operations, show error messages on the screen, or hang the system. Use the followin[...]

  • Page 203

    2. Insert the System Program Service Diskette into drive A and power on the computer. 3. Select Update system programs from the menu. System Board Checkout The processing functions are performed by the system board. When a numeric code calls the system board as a FRU, use the following procedure to isolate the problem. 1. Run the system board test [...]

  • Page 204

    The following auxiliary input devices are supported for this computer:  Numeric keypad  Mouse (PS/2 compatible)  External keyboard (with keyboard/mouse cable) If any of these devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not recur, recheck the connector. If the problem is not correcte[...]

  • Page 205

    FDD-1 represents the built-in diskette drive. FDD-2 represents the external diskette drive attached through the port replicator. Warning: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Go to the[...]

  • Page 206

    Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used.  If the power problem occurs only when the port replicator is used, replace the replicator.  If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation.  If the operational charg[...]

  • Page 207

    Checking the Battery Pack 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 ( + ) and 4 ( − ). See the following figure. Note: Signal lines not used in these steps are used for communication between the system and the battery. 3. If the voltage is less than + 11.0 V dc, the battery pack has [...]

  • Page 208

    4. Measure the voltage of the backup battery. See the following figure. Note: Be careful not to measure the wrong side of the backup battery.  If the voltage is correct, replace the system board.  If the voltage is not correct, the backup battery has been discharged. Replace the backup battery.  If the backup battery discharges quickly aft[...]

  • Page 209

     Parallel port test with the wrap plug installed on the replicator  FDD-2 device test on the failing device with the scratch diskette 10. If diagnostic errors appear, replace the replicator or the external diskette drive. If the problem remains after the replacement, replace the system board. 11. If power problems appear only when you use the[...]

  • Page 210

     The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Features program.  The battery condition is low. The battery power indicator blinks orange.  Either the PS2 OFF or [...]

  • Page 211

    Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note: Perform the FRU replacement or actions in the sequence shown in the “FRU/Action” columns. If a FRU did not solve the problem, put the original part back in the computer. Do not replace a nondefective [...]

  • Page 212

    Symptom / Error FRU / Action in Sequence 173 (Configuration data was lost.) 1. Select OK in the error screen; then set the time and date. 2. Backup battery 3. System board 174 (Configuration error: Perform “Checking the Installed Devices List” on page 213 before changing any FRUs.) 1 . Check Device Configuration. 2. Hard disk drive 3. System bo[...]

  • Page 213

    Symptom / Error FRU / Action in Sequence 601, 6XX (601: Diskette drive or controller error.) 1. Go to “Diskette Drive Test” on page 192. 2. FDD assembly 3. Diskette 4. System board 602 (Diskette read error.) 1. Go to “Diskette Drive Test” on page 192. 2. Diskette 3. FDD assembly 604 (Unacceptable ID was read from the diskette drive.) 1. Go [...]

  • Page 214

    Symptom / Error FRU / Action in Sequence I9990301 I9990302 I9990305 I9990301: Hard disk error. I9990302: Invalid hard disk boot record. I9990305: No bootable device. 1. Check that the operating system is installed in the HDD. If not, install the operating system. 2. Reseat the boot device. 3. Check the startup sequence for the correct boot device. [...]

  • Page 215

    FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is filled with zeros. Replace the FRU that is indicated by the two leftmost digits first; then replace the FRU that is indicated by[...]

  • Page 216

    reference page before replacing the FRU. The suspected FRU name is also displayed on the screen. The following table shows the FRU code: If the problem still remains after replacement of the FRUs, go to “Undetermined Problems” on page 209. FRU Code FRU 10 System board 30 Reserved 32 External keyboard 33 External mouse 40 LCD unit 45 External CR[...]

  • Page 217

    Symptom / Error FRU / Action in Sequence Two short beeps with error codes. POST error. See “Numeric Error Codes” on page 199. Two short beeps with blank screen. System board No Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicator not on, and a blank LCD during POST. 1. Go to “Power Systems Checkout” on page 193[...]

  • Page 218

    Symptom / Error FRU / Action in Sequence  LCD backlight not working  LCD too dark  LCD brightness cannot be adjusted (TFT)  LCD contrast cannot be adjusted (STN) 1. Reseat the LCD connectors. 2. LCD unit 3. Subcard  LCD screen unreadable  Characters missing pels  Screen abnormal  Wrong color displayed 1. See important note f[...]

  • Page 219

    Power-Related Symptoms Symptom / Error FRU / Action in Sequence Power shuts down during operation. 1. Go to “Power Systems Checkout” on page 193. 2. Battery pack 3. Remove the battery pack and let it cool for two hours. 4. Subcard 5. Power sources The system will not power-off. (See “Power Shutdown Switch” on page 188.) 1. Press the power s[...]

  • Page 220

    Peripheral-Device-Related Symptoms Symptom / Error FRU / Action in Sequence External display does not work correctly. 1. See “External Display Self-Test” in “Common Devices Checkout” section. Printer problems. 1. Run Printer Self-test . 2. Parallel port device 3. Cable 4. System board Serial or parallel port device problems. 1 . Device 2. D[...]

  • Page 221

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing the intermittent problem, do the following: 1.[...]

  • Page 222

    Related Service Procedures This section provides information about the following:  “Status Indicators”  “How to Run the Diagnostics” on page 212  “Error Log” on page 213  “Checking the Installed Devices List” on page 213  “How to Run a Low-Level Format” on page 213  “PC Test Card LED” on page 214  “Fn [...]

  • Page 223

    Symbol Color Meaning .1/ Battery Green Enough battery power remains for operation. Orange Battery pack is charging. Blinking orange Battery pack needs charging. .2/ Device Access Orange Data is read from or written to the hard disk drive, FDD, or CD-ROM drive. .3/ Numeric Lock Green Numeric keypad on the keyboard is enabled. .4/ Caps Lock Green Cap[...]

  • Page 224

    How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. Pressing the Enter key works the same as selecting the OK icon to reply OK . The following tools are required: FDD: Erasable 2HD diskette Parallel: Wrap plug (P/N 72X8546) Serial: Wrap plug (P/N 72X8546) PCMCIA: PC Test Card (P/N 35G4703) CD[...]

  • Page 225

    Error Log Diagnostic errors are printed on the printer that is attached to the parallel port when the error is detected. The error is also logged in the system memory. Do the following to display the errors: 1. End the test, if it is running. 2. Press Ctrl + A to select the advanced diagnostic mode. 3. Press Esc to exit the &tpad. FRU Connectio[...]

  • Page 226

    PC Test Card LED The green LED on the PC test card turns on when the PCMCIA test is running. If the LED does not turn on, check that the card is installed correctly by reseating the card. If it still does not turn on after it is reseated, try using another slot for the test. If the LED still does not turn on and the test fails, replace the FRU show[...]

  • Page 227

    Product Overview (380, 380D, 385, 385D) The following table shows an overview of the system features. Feature Description Processor  Intel Pentium 150/60 MHz, 256K L2 cache Bus Architecture  PCI bus Memory (standard) 16MB (on the system board) Memory (option) (One 144-pin DIMM slot)  8MB, 16MB, 32MB non parity DIMM (max. 48MB) CMOS RAM 242[...]

  • Page 228

    FRU Removals and Replacements This section contains information about removals and replacements.  Do not damage any parts. Only certified and trained personnel should service the computer.  The arrows in the “Removals and Replacements” section show the direction of movement to remove a FRU, or to turn a screw to release the FRU. The arrow[...]

  • Page 229

    1010 Battery Pack .1/ Turn the computer upside down. Pull up the battery pack latch .2/ , push it back .3/ , and then pull up the battery pack .4/ . ThinkPad 380, 380D, 385, 385D (2635) 217[...]

  • Page 230

    1020 DIMM Card / Backup Battery Safety Notice 4: Translation on page 11 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or reg[...]

  • Page 231

    1030 Keyboard Unit  Battery Pack (1010) .4/ Turn the computer over again. Step Location (Quantity) Length .1/ Base cover (1) M 2.5 x 25mm .2/ Base cover (4) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635) 219[...]

  • Page 232

    Note: Pull the keyboard assembly forward a little in step .7/ . 220 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 233

    1040 CD-ROM/FDD Assembly  Battery Pack (1010)  Keyboard Unit (1030) Note: Be careful that the computer does not fall backward when the CD-ROM/FDD assembly is removed. Step Location (Quantity) Length .1/.2/ Bracket (2) M 2.5 x 6mm .4/.5/ .6/ Base cover (4) M 2.5 x 6mm ThinkPad 380, 380D, 385, 385D (2635) 221[...]

  • Page 234

    Models 380/385 .9/.1ð/ : Blank Bezel .11/.12/ : FDD Bezel .11/.12/.13/.14/ : FDD Step Location (Quantity) Length .9/ Bracket (1) M 2.6 x 4mm .11/ Bracket (1) M 2.6 x 4mm .13/ Bracket (3) M 2.6 x 2.8mm (red) Note: When replacing, make sure you use the correct screw. 222 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 235

    Models 380D/385D FDD Step Location (Quantity) Length .9/ Bracket (1) M 2.6 x 4mm .11/ Bracket (3) M 2.6 x 2.8mm (red) Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635) 223[...]

  • Page 236

    Models 380D/385D CD-ROM Step Location (Quantity) Length .9/ Bracket (4) M 2 x 2.4mm w/washer Note: When replacing, make sure you use the correct screw. 224 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 237

    1050 Speaker / Microphone  Battery Pack (1010)  Keyboard Unit (1030)  CD-ROM/FDD Assembly (1040) .1/.2/.3/ : Speaker .4/.5/.6/ : Microphone Note: To remove the microphone easily, pull up the upper shield slightly. Step Location (Quantity) Length .5/ System board assembly (2) M 2.6 x 4mm Note: When replacing, make sure you use the correct s[...]

  • Page 238

    1060 Hard Disk Drive Warning Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all the information on the hard disk. Never remove the hard [...]

  • Page 239

    Step Location (Quantity) Length .2/ Base cover (1) M 2.5 x 6mm .5/ Base cover (4) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635) 227[...]

  • Page 240

    1070 LCD Unit  Battery Pack (1010)  Keyboard Unit (1030) 228 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 241

    Step Location (Quantity) Length .2/ Base cover (5) M 2.5 x 6mm .4/ Bracket (1) M 2.5 x 6mm .6/ Hinges, LCD unit (3) M 2.5 x 6mm .7/ LCD cable (1) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635) 229[...]

  • Page 242

    When replacing: The following artwork is the reference for replacement. 230 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 243

    1080 System Board Assembly Notes: 1. The system unit serial number must be restored when the system board is replaced. To restore the system unit serial number, select the option “Set system identification” on the maintenance diskette. The flash ROM on the system board contains the vital product data (VPD)—that is, the system unit serial numb[...]

  • Page 244

    1080 System Board Assembly (Continued) Note As the PCMCIA eject buttons are sticking out, pull the buttons out slightly and fold them to the right; then push up the system board assembly from the bottom when removing the system board assembly. Step Location (Quantity) Length .4/ System board assembly (2) M 2.5 x 6mm .5/ Base cover (1) Special screw[...]

  • Page 245

    1090 Sub Card  Battery Pack (1010)  DIMM Cover (1020)  Keyboard Unit (1030)  CD-ROM/FDD Assembly (1040)  LCD Unit (1070)  Hard Disk Drive (1060)  System Board Assembly (1080) Step Location (Quantity) Length .1/ Upper shield (3) M 2.5 x 6mm .2/ Upper shield (1) M 2.5 x 8mm Note: When replacing, make sure you use the correct scre[...]

  • Page 246

    1100 PCMCIA Slot  Battery Pack (1010)  DIMM Cover (1020)  Keyboard Unit (1030)  CD-ROM/FDD Assembly (1040)  LCD Unit (1070)  Hard Disk Drive (1060)  System Board Assembly (1080) 234 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 247

    Step Location (Quantity) Length .1/ Upper shield (3) M 2.5 x 6mm .2/ Upper shield (1) M 2.5 x 8mm .5/ Lower shield (6) M 2.5 x 6mm .6/ Lower shield (6) Stud screw .8/ PCMCIA assembly (2) M 2 x 16mm Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635) 235[...]

  • Page 248

    1110 Fan  Battery Pack (1010)  DIMM Cover (1020)  Keyboard Unit (1030)  CD-ROM/FDD Assembly (1040)  LCD Unit (1070)  Hard Disk Drive (1060)  System Board Assembly (1080) 236 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 249

    1110 Fan (Continued) Notes: 1. Be careful not to touch the rotor and blade of the fan when assembling or disassembling. 2. Fix the fan cable on the air duct by using the cable holder when replacing. Step Location (Quantity) Length .1/ Upper shield (3) M 2.5 x 6mm .2/ Upper shield (1) M 2.5 x 8mm .5/ Fan (2) M 2 x 6mm Note: When replacing, make sure[...]

  • Page 250

    1120 LCD Front Cover  Battery Pack (1010)  DIMM Cover (1020)  Keyboard Unit (1030)  CD-ROM/FDD Assembly (1040)  LCD Unit (1070) 238 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 251

    1120 LCD Front Cover (Continued) Note The LCD front cover has several latches. Release the latches as shown. Step Location (Quantity) Length .1/ LCD front cover (2) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635) 239[...]

  • Page 252

    1130 LCD Panel  Battery Pack (1010)  DIMM Cover (1020)  Keyboard Unit (1030)  CD-ROM/FDD Assembly (1040)  LCD Unit (1070)  LCD Front Cover (1120) DSTN LCD Panel Note: In step .4/ , lift the LCD panel a little to disconnect the flexible cable in step .5/ . Step Location (Quantity) Length .1/ LCD panel (4) M 2.5 x 6mm Note: When rep[...]

  • Page 253

    TFT LCD Panel Type 1 ThinkPad 380, 380D, 385, 385D (2635) 241[...]

  • Page 254

    Type 2 Step Location (Quantity) Length .1/ LCD panel (4) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw. 242 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 255

    1140 LCD Inverter Card  Battery Pack (1010)  DIMM Cover (1020)  Keyboard Unit (1030)  CD-ROM/FDD Assembly (1040)  LCD Unit (1070)  LCD Front Cover (1120)  LCD Panel (1130) DSTN LCD TFT LCD (Type 2 only) Step Location (Quantity) Length .1/ LCD inverter card (1) M 2.5 x 6mm Note: When replacing, make sure you use the correct scre[...]

  • Page 256

    1150 LCD Misc. Parts  Battery Pack (1010)  DIMM Cover (1020)  Keyboard Unit (1030)  CD-ROM/FDD Assembly (1040)  LCD Unit (1070)  LCD Front Cover (1120)  LCD Panel (1130)  LCD Inverter Card (1140) DSTN LCD Hinges/Latches .1/.2/.3/.4/ : Hinges .5/.6/ : Latches Step Location (Quantity) Length .1/ LCD hinge (3) M2.5x6mm .3/ LCD [...]

  • Page 257

    TFT LCD: This artwork shows the TFT type 1 LCD. For the type 2, do the same procedure. .1/.2/.3/.4/ : Hinges .5/.6/ : Latches Step Location (Quantity) Length .1/ LCD hinge (3) M 2.5 x 6mm .3/ LCD hinge (2) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635) 245[...]

  • Page 258

    When replacing: Replace the LCD miscellaneous parts as follows: 246 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 259

    LCD Cable DSTN LCD ThinkPad 380, 380D, 385, 385D (2635) 247[...]

  • Page 260

    TFT LCD 248 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 261

    Locations Front View .1/ LCD latch .2/ Contrast control (DSTN model) Brightness control (TFT model) .3/ Headphone jack .4/ Microphone/line-in jack .5/ Volume control .6/ Diskette drive .7/ Diskette eject button .8/ CD-ROM drive .9/ CD-ROM eject button .1ð/ CD-ROM emergency eject hole .11/ TrackPoint III .12/ Built-in speaker .13/ Palm rest .14/ Bu[...]

  • Page 262

    Rear View .1/ External-monitor connector .2/ Parallel connector .3/ Serial connector .4/ Power jack .5/ External-input-device connector .6/ Suspend mode indicator .7/ Battery indicator .8/ IR port .9/ Power switch .1ð/ PCMCIA slots .11/ PC Card eject button .12/ Security key hole 250 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 263

    Bottom View .1/ Memory-slot cover .2/ System-expansion connector .3/ Memory slot .4/ Backup battery .5/ Battery pack latch .6/ Battery pack .7/ Power shutdown switch ThinkPad 380, 380D, 385, 385D (2635) 251[...]

  • Page 264

    Parts Listing 380/385 (2635) 252 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 265

    Index System Unit 1 LCD Assembly (see LCD FRU section) 2 Keyboard Assembly (see Keyboard) 3 Subcard 73H9928 4 HDD Bracket 73H9936 5 Hard Disk Drive (1.08 GB) 73H6418 Hard Disk Drive (1.4 GB) 73H6419 Hard Disk Drive (2.1 GB) 73H6427 6 System Board (150MHz-P54C) 83H6524 System Board (150MHz-P55C) 73H9923 7 Audio Jack Holder (see Misc. Parts) 8 Lower [...]

  • Page 266

    LCD FRU (DSTN) 1 LCD Cover 73H9940 2 LCD Inverter 73H9946 3 LCD Cable 73H9947 4 LCD Hinge 73H9942 5 LCD Panel(12.1" DSTN) 73H9944 254 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 267

    LCD FRU (TFT) Type 1 1 LCD Cover 73H9941 2 LCD Panel (12.1" TFT) 73H9945 3 LCD Cable 73H9948 4 LCD Hinge 73H9943 5 LCD Lens ( see Misc. Parts ) LCD Misc. Parts 73H9949 Include the following: Control Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) ThinkPad 380, 380D, 385, 385D (2635) 255[...]

  • Page 268

    Type 2 1 LCD Cover 11J8860 2 LCD Panel (12.1" TFT) 11J9623 3 LCD Cable 11J9625 4 LCD Inverter 11J9622 5 LCD Hinge 73H9943 6 LCD Lens ( see Misc. Parts ) LCD Misc. Parts 73H9949 Includes the following: Control Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) 256 IBM Mobile Systems - Think[...]

  • Page 269

    Keyboard Arabic 11J8305 Belgian 83H6485 Canadian French 83H6488 Czech 11J8306 Danish 83H6487 Dutch 83H6480 French 83H6478 German 83H6477 Greek 11J8307 Hebrew 11J8308 Hungarian 11J8309 Italian 83H6479 Japanese 83H6476 Korean 11J8299 Latin Spanish 11J8302 Norwegian 83H6486 Poland 11J8311 Portuguese 11J8310 Russian 11J8300 Slovakian 11J8312 Slovenian [...]

  • Page 270

    Common/Option Parts List Miscellaneous Parts Misc. Parts 73H9937 Include the following: Support structure Air Duct Audio Jack Holder Power Switch Knob LCD GNG Holder, Lower Screw Kits 83H6522 Include the following: Hex Stud, D-Sub (6) M2 x 2.4, Pan head (4) M2 x 6, Pan head (2) M2.5 x 6, Bind head (60) M2.5 x 8, Bind head (1) M2.5 x 25, Bind head ([...]

  • Page 271

    Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish / Finnish 95F5468 Swiss / French 95F5711 Swiss / German 95F5715 Turkish 95F5467 U.K. English 95F5741 U.S. English [...]

  • Page 272

    Power Cords IBM power cords for a specific country are usually available only in that country:  For 2-pin power cords: IBM Power Cord Part Number Used in These Countries 13H5264 Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica,[...]

  • Page 273

     For 3-pin power cords: Important The grounded adapter is required for full MPRI compliance. IBM Power Cord Part Number Used in These Countries 13H5270 Austria, Belgium, Bulgaria, Chile, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Israel, Italy, Netherlands, Norway, Poland, Portugal, Romania, Sl[...]

  • Page 274

    IBM Power Cord Part Number Used in These Countries 76H3524 Abu Dhabi, Albania, Antigua, Bahrain, Brunei, Dubai, Fiji, Hong Kong, India, Ireland, Kenya, Kuwait, Macao, Malaysia, Nigeria, Oman, People's Republic of China, Qatar, Singapore, United Kingdom 76H3526 Japan 76H3528 Switzerland, Liechtenstein 76H3530 Chile, Italy, Ethiopia, Libya 76H35[...]

  • Page 275

    ThinkPad 560 (2640) Read This First ................. 2 6 5 Checkout Guide . . . . . . . . . . . . . . . . 268 Memory Checkout . . . . . . . . . . . . . . 269 System Board Checkout ........... 2 7 0 Keyboard/Auxiliary Input Device Checkout . . . 270 TrackPoint III Checkout ........... 2 7 1 Diskette Drive Test ............. 2 7 1 Status Indicator C[...]

  • Page 276

    Front View . . . . . . . . . . . . . . . . . 321 Bottom View . . . . . . . . . . . . . . . . . 322 Rear View . . . . . . . . . . . . . . . . . . 323 Parts Listing 560 (2640) ............. 3 2 5 LCD FRU (DSTN) .............. 3 2 7 LCD FRU (TFT) ............... 3 2 8 Keyboard . . . . . . . . . . . . . . . . . . 329 Common/Option Parts List ..........[...]

  • Page 277

    Read This First Before you go to the checkout guide, be sure to read this section. Important Notes  Only certified trained personnel should service the computer .  Read FRU service procedures before replacing any FRUs.  Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are [...]

  • Page 278

    What to Do First: The servicer must include the following in the parts exchange form or parts return form that is attached to the returned FRU. 1. Name and phone number of servicer. 2. Date of service. 3. Date when part failed. 4. Date of purchase. 5. Failure symptoms, error codes appearing on display, and beep symptoms. 6. Procedure index and page[...]

  • Page 279

    How to Disable the Power-On Password Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this this procedure. Power Shutdown Switch: The power shutdown switch resets the system regardless of the microcode status and forces the power off. Use this push button to power-off when pow[...]

  • Page 280

    Checkout Guide Use the following procedure as a guide for computer problems. Note The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting t[...]

  • Page 281

    Symptoms (Verified) Go to Other symptoms (such as LCD display problems). “Symptom-to-FRU Index” on page 279, and then use the Other Symptoms table. Symptoms cannot be recreated. (Intermittent problems.) Use the customer reported symptoms and go to “Symptom-to-FRU Index” on page 279. Memory Checkout DIMM cards are available for increasing me[...]

  • Page 282

    Flash Memory Update: A flash memory update is required for the following conditions:  New versions of system programs.  New features or options are added. To update the flash memory, do the following: 1. Get the appropriate diskette containing the update. 2. Insert the System Program Service Diskette into drive A and power on the computer. 3.[...]

  • Page 283

     Replace the system board. The following auxiliary input devices are supported for this computer.  Numeric keypad  Mouse (PS/2 compatible)  External keyboard (with keyboard/mouse cable) If any of the above devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not occur again, recheck the c[...]

  • Page 284

    FDD-1 represents external diskette drive attached through the external diskette drive connector. FDD-2 represents the port replicator. Warning: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Sel[...]

  • Page 285

     “Checking the Backup Battery” on page 275. Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used.  If the power problem occurs only when the port replicator is used, replace the replicator.  If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct contin[...]

  • Page 286

    Perform operational charging. If the battery status indicator does not turn on, remove the battery pack and leave it to return to room temperature. Reinstall the battery pack. If the charge indicator still does not turn on, replace the battery pack. Checking the Battery Pack: Battery charging will not start until the Fuel-Gauge shows that less than[...]

  • Page 287

    4. If the voltage is more than + 11.0 V dc, measure the resistance between battery terminals 3 and 4. The resistance must be 4 to 30 K ohm. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board. Checking the Backup Battery 1. Power off the computer and unplug the AC Adapter from the compu[...]

  • Page 288

    5. Reconnect the failing device directly to the computer. (If another device already connected to the computer, remove it first.) 6. Go to the “How to Run the Diagnostics” on page 292 and run the diagnostics. 7. If the advanced diagnostic device test does not find an error, suspect a problem with the port replicator of the system expansion bus.[...]

  • Page 289

    Notes 1. In the ThinkPad Features Program, the computer can be set to “Will not suspend even if LCD is closed.” 2. When the computer is powered with ac power and is used with one of the communication PC cards, the computer enters standby mode ; the PC card and application program remain active. 3. The computer cannot enter suspend mode while a [...]

  • Page 290

     The PS2 HIB ernation command is set in the ThinkPad Features program. Event that causes the computer to exit hibernation mode.  The power-on switch is operated. When power is turned on, the hibernation history in the boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation. 278 IBM Mobil[...]

  • Page 291

    Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note Perform the FRU replacement or actions in the sequence shown in the “FRU/Action” columns. If a FRU does not solve the problem, put the original part back in the computer. Do not replace a non-defective[...]

  • Page 292

    Symptom / Error FRU / Action in Sequence 110 (Planar parity.) 1. Go to “Memory Checkout” on page 269. 2. DIMM Card 3. The computer is attached to the expansion unit. 4. System Board 111 (I/O parity.) 1. Go to “Memory Checkout” on page 269. 2. System Board 161 (Dead battery.) 1. Go to “Checking the Backup Battery” on page 275. 2. Backup [...]

  • Page 293

    Symptom / Error FRU / Action in Sequence 196 (Read error occurred in the hibernation area of the HDD.) 1. Run the hard disk drive test. 2. Hard Disk Drive 1XX 1 . System Board 2XX 201: Memory data error. 202: Memory line error 00–15. 203: Memory line error 16–23. 205: Memory test failure on on-board memory. 221: ROM to RAM remap error. 1. Go to[...]

  • Page 294

    Symptom / Error FRU / Action in Sequence 17XX 1701: Hard disk controller failure. 1780, 1790: Hard disk 0 error. 1781, 1791: Hard disk 1 error. 1. Hard Disk Drive 2. System Board 24XX (2401: System board video error.) 1 . System Board 808X 8081: PCMCIA presence test failure. (PCMCIA revision number also checked.) 8082: PCMCIA register test failure.[...]

  • Page 295

    Symptom / Error FRU / Action in Sequence Other codes not listed above 1. Go to “Undetermined Problems” on page 290. Diagnostic Error Codes If an error is detected, the following appears:  Large X on the left side of the device icon.  Device ID (three digit)  Error code (two digit)  FRU code (four digit) Exit OK x Restart Start DEV 0[...]

  • Page 296

    FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated by the two leftmost digits first, then replace the FRU that indicated two rightmost digits. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is fi[...]

  • Page 297

    If the problem still remains after replacement of the FRUs, go to “Undetermined Problems” on page 290. FRU Code FRU 50 1. Reseat the Diskette Drive (FDD-1) 2. Diskette Drive (FDD-1) 51 1. Reseat the Diskette Drive (FDD-2) 2. Diskette Drive (FDD-2) 60 1. Reseat the Hard Disk Drive 2. Hard Disk Drive 72 PCMCIA Slot Assembly Beep Symptoms Symptom [...]

  • Page 298

    No Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicator not on, and a blank LCD during POST. 1. Go to “Power Systems Checkout” on page 272. 2. System Board 3. Power sources No beep, power-on indicator on, and a blank LCD during POST. 1 . System Board No beep, power-on indicator on, and a blinking cursor only during[...]

  • Page 299

    Symptom / Error FRU / Action in Sequence LCD has extra horizontal or vertical lines displayed. LCD Assembly Keyboard/TrackPoint III-Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or more keys) does not work. 1. Reseat the keyboard cable on the system board . 2. Keyboard 3. System Board TrackPoint III does not work. 1. Resea[...]

  • Page 300

    Function-Related Symptoms Symptom / Error FRU / Action in Sequence The system will not suspend or resume by opening or closing the LCD. 1. Go to “Suspend Mode” on page 276, and check that the computer can enter suspend mode. 2. Boot an operating system and press Fn + F4. If the computer enters suspend mode, suspect that the application program [...]

  • Page 301

    Infrared-Related Symptoms Symptom / Error FRU / Action in Sequence Unable to communicate using the Infrared (IR) Port. 1. Make sure the setup for the IR is correct. 2. Make sure there are no fluorescent lights near the computer. The computer may receive optical noise from the fluorescent light. 3. Run the advanced diagnostic test. If an error occur[...]

  • Page 302

    Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow the procedures below to isolate the failing FRU (do not isolate non-defective FRUs). Verify that all attached devices are supported by th[...]

  • Page 303

    Related Service Procedures This section provides information about the following:  “Status Indicators”  “How to Run the Diagnostics” on page 292  “Error Log” on page 293  “Checking the Installed Devices List” on page 293  “How to Run a Low-Level Format” on page 294  “PC Test Card LED” on page 294  “Fn [...]

  • Page 304

    Symbol Color Meaning .1/ Battery Green Battery fully charged Orange Battery charging Blinking orange Battery needs charging .2/ Hard Disk In Use Orange Data is read from or written to the hard disk drive. .3/ Numeric Lock 1 Green Numeric keypad on the keyboard is enabled. .4/ Caps Lock A Green Caps lock mode is enabled. .5/ Scroll Lock Green Arrow [...]

  • Page 305

    7. Select Tool to install the tools. 8. Select a device, press the Spacebar and install the tool. Multiple devices can be selected by repeating this step. A √ mark appears beside the selected devices. 9. Select OK and press Enter if the selection is OK. 10. Select a device and press Enter to start the tests. 11. Select Test All to test all device[...]

  • Page 306

    The FDD-1 icon represent the first drive in the system configuration for each type of device. For ThinkPad 560, FDD-1 represents an external diskette drive attached through the external diskette drive connector. Similarly, the FDD-2 icon represent the second drive, usually attached through a port replicator. How to Run a Low-Level Format Do the fol[...]

  • Page 307

    Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system. Fn + Description F1 Reserved F2 Fuel-Gauge display ON/OFF F3 Standb[...]

  • Page 308

    Product Overview (560) The following table shows an overview of the system features. Feature Description Processor  Intel Pentium 100 MHz  Intel Pentium 120 MHz  Intel Pentium 133 MHz Bus Architecture  PCI Bus Memory (Standard) 8MB (on the system board) Memory (Option)  8MB, 16MB, 32MB DIMM card (max. 40MB) CMOS RAM 114 Bytes VGA Vid[...]

  • Page 309

    FRU Removals and Replacements This section contains information about removals and replacements.  Do not damage any part. Only certified and trained personnel should service the computer.  The arrows in the “Removals and Replacements” section show the direction of movement to remove a FRU, or to turn a screw to release the FRU. The arrows[...]

  • Page 310

    1010 Backup Battery Safety Notice 4: Translation on page 11 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Us[...]

  • Page 311

    1020 DIMM Card (If installed) Turn the computer upside down. 1 2 3 3 4 5 Step Location (Quantity) Length .1/ DIMM Cover (1) 6 mm Note: Make sure you use the correct screw. ThinkPad 560 (2640) 299[...]

  • Page 312

    1030 Battery Pack Turn the computer upside down. 1 2 300 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 313

    1040 Frame  Battery Pack (1030) 2 2 1 6 3 4 5 Step Location (Quantity) Length .1/ Base Cover (2) 12 mm .2/ Base Cover (6) 6 mm Note: Make sure you use the correct screw. ThinkPad 560 (2640) 301[...]

  • Page 314

    6 6 Frame Keyboard 7 7 Note 1. Be careful not to remove the Esc key when you remove the frame. If Esc key is removed, replace the key as shown. 1 1 2 Esc F1 F2 2. When replacing the frame, check whether the click buttons of the TrackPoint III can be pressed correctly. If the frame is not in place, the click buttons do not work. 302 IBM Mobile Syste[...]

  • Page 315

    1050 Keyboard Unit  Battery Pack (1030) Note When replacing the frame, first replace the middle four screws that shown in black in the figure; then check whether the click buttons of the TrackPoint III can be pressed correctly. If the frame is not in place, the click buttons do not work. Step Location (Quantity) Length .1/ Base Cover (2) 12 mm .[...]

  • Page 316

    3 4 5 6 6 Frame Keyboard 7 7 304 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 317

    Note Be careful not to remove the Esc key when you remove the frame. If Esc key is removed, replace the key as shown. 1 1 2 Esc F1 F2 ThinkPad 560 (2640) 305[...]

  • Page 318

    306 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 319

    1060 LCD Assembly  Battery Pack (1030)  Keyboard Unit (1050) Step Location (Quantity) Length .1/ Base Cover (2) 4 mm .2/ LCD Assembly (2) 6 mm .3/ LCD Cable (1) 4 mm Note: Make sure you use the correct screw. ThinkPad 560 (2640) 307[...]

  • Page 320

    1070 Speaker  Battery Pack (1030)  Keyboard Unit (1050) 1 2 308 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 321

    1080 Hard Disk Drive Warning Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all the information on the hard disk. Never remove the hard [...]

  • Page 322

    1090 PCMCIA Slot Assembly  Battery Pack (1030)  Keyboard Unit (1050) Note Before removing and replacing the PCMCIA slot assembly, make sure that the PCMCIA cards are removed and the eject levers are not sticking out. 1 2 3 Step Location (Quantity) Length .1/ PCMCIA Slot Assembly (4) 6 mm Note: Make sure you use the correct screw. 310 IBM Mobi[...]

  • Page 323

    1100 System Board  DIMM Card (If installed) (1020)  Battery Pack (1030)  Keyboard Unit (1050)  LCD Assembly (1060)  Speaker (1070)  Hard Disk Drive (1080)  PCMCIA Slot Assembly (1090) Notes  The system unit serial number must be restored when the system board is replaced. To restore the system unit serial number, select the [...]

  • Page 324

    5 4 3 When replacing 6 Step Location (Quantity) Length .4/ System Board (2) 4 mm Note: Make sure you use the correct screw. 312 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 325

    1120 LCD Front Cover Important The LCD for the notebook computer contains over 921,000 thin-film transistors (TFTs). A small number of missing, discolored, or constantly lighted dots is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or l[...]

  • Page 326

    Notes: 1. For the TFT LCD, the slide knob is one in step .4/ . 2. The LCD front cover has several latches. Release the latches as shown. Step Location (Quantity) Length .2/ LCD Front Cover (3) M 2.6 x 6mm, Flat head 314 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 327

    1130 LCD Panel  LCD Front Cover (1110) DSTN Panel When replacing: Connect the LCD connector to the inverter card by lining them up straight. Step Location (Quantity) Length .1/ LCD Panel (4) M 2.5 x 6mm, Flat head ThinkPad 560 (2640) 315[...]

  • Page 328

    TFT Panel Notes: There are two types of rear covers for the ThinkPad 560 TFT LCD unit. Make sure which type you have and follow the relevant information. 1. If there are bosses on the rear cover, put each boss into each hole of the LCD panel assembly. 2. If there are no bosses on the rear cover, assemble the panel as shown in the following figure. [...]

  • Page 329

    ThinkPad 560 (2640) 317[...]

  • Page 330

    1140 Inverter Card (DSTN only)  LCD Front Cover (1120)  LCD Panel (1130) Step Location (Quantity) Length .1/ Hinges (1) M 2.5 x 6mm, Flat head 318 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 331

    1150 LCD Cable / Hinges  DIMM Card (If installed) (1020)  Battery Pack (1030)  Keyboard Unit (1050)  LCD Assembly (1060) file  LCD Front Cover (1120)  LCD Panel (1130)  Inverter Card (DSTN only) (1140) DSTN  .1/.2/ : LCD cable  .3/.4/ : Hinges Step Location (Quantity) Length .1/ LCD Cable (2) M 2.5 x 6mm, Flat head .3/ Hi[...]

  • Page 332

    TFT  .1/.2/ : LCD cable  .3/.4/ : Hinges When replacing: See the following figure when replacing the LCD cable. Step Location (Quantity) Length .1/ LCD Cable (2) M 2.5 x 6mm, Flat head .3/ Hinges (3) M 2.5 x 6mm, Flat head 320 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 333

    Locations Front View .1/ LCD .2/ Contrast Control .3/ Brightness Control .4/ Headphone Jack .5/ Microphone/Line-In Jack .6/ Volume Control .7/ PCMCIA Slots .8/ PC Card Eject Buttons .9/ Battery Pack .1ð/ TrackPoint III .11/ LCD Latch .12/ Fn Key .13/ Keyboard .14/ Indicator Panel .15/ Built-In Microphone DSTN TFT 1 9 1 0 1 1 1 2 1 3 1 4 1 5 5 2 6 [...]

  • Page 334

    Bottom View .1/ System-Expansion Connector .2/ Power Shutdown Switch .3/ Memory Slot .4/ Memory-Slot Cover .5/ Battery Pack Latch 1 2 3 4 5 322 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 335

    Rear View .1/ Power Switch .2/ IR Port .3/ External Diskette Drive Connector .4/ External Monitor .5/ Parallel Connector .6/ Serial Connector .7/ Security Keyhole .8/ External-Input-Device Connector .9/ Power Jack ThinkPad 560 (2640) 323[...]

  • Page 336

    Notes 324 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 337

    Parts Listing 560 (2640) ThinkPad 560 (2640) 325[...]

  • Page 338

    Index System Unit 1 LCD Assembly (11.3 DSTN) 20H4267 (U.S.-2640, model 1xx, 3xx, 5xx) LCD Assembly (12.1 TFT) 12J1600 (U.S.-2640, model 2xx, Exx, Fxx) 2 Frame 10L2028 3 Keyboard (see keyboard section) 4 TrackPoint III 84G6536 5 Speaker 46H4133 6 EMI Bracket I/O 46H4149 7 System Board (100 MHz) 05K4302 (U.S.-2640, model 5xx) System Board (120 MHz) 0[...]

  • Page 339

    LCD FRU (DSTN) Index System Unit 1 LCD Front Cover 20H4265 2 Control Knob 46H4158 3 LCD Panel (Order LCD Assembly) N/A 4 Spacer 46H4159 5 Inverter Card 46H4152 6 Shield Sheet 46H4157 7 LCD Cable 46H4156 8 Hinges 46H4155 9 LCD Rear Cover 46H4153 Screw Cover 66G5046 Screw 46H4160 ThinkPad 560 (2640) 327[...]

  • Page 340

    LCD FRU (TFT) Index System Unit 1 LCD Front Cover 05K4603 2 Control Knob 11J9664 3 LCD Panel (Order LCD Assembly) N/A 4 Shield Sheet 46H4165 5 LCD Cable 46H4164 6 Hinges 11J9663 7 LCD Rear Cover 46H4161 Inverter Card 82H5509 Screw Cover 66G5046 Screw 46H3939 328 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 341

    Keyboard Arabic 20H4232 Belgian 20H4230 Canadian French 20H4237 Danish 20H4225 Dutch 20H4224 French 20H4222 German 20H4221 Greek 20H4235 Hebrew 20H4233 Italian 20H4223 Japanese 20H4239 Korean 20H4140 Latin Spanish 20H4236 Norwegian 20H4227 Portuguese 20H4231 Russian 20H4238 Spanish 20H4226 Swedish / Finnish 20H4229 Swiss 20H4228 Turkish 20H4234 U.K[...]

  • Page 342

    Common/Option Parts List Miscellaneous Parts Screw Kit 46H4143 (Includes the following:) M2 x 3 Screw (1) M2.5 x 4, black (5) M2.5 x 6, black (19) M2.5 x 12, black (2) M3 x 3 (2) Hex Stud (6) Options Notes: 1. When you replace the AC Adapter with a new one, use the one for the country you are in even if the computer is from different country. 2. Th[...]

  • Page 343

    Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish / Finnish 95F5468 Swiss / French 95F5711 Swiss / German 95F5715 Turkish 95F5467 U.K. English 95F5741 U.S. English [...]

  • Page 344

    Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number Used in These Countries 13H5264 Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Kor[...]

  • Page 345

    For 3-pin power cords: Note The grounded adapter is required for full MPRII compliance. IBM Power Cord Part Number Used in These Countries 25H2205 Argentina, Australia, New Guinea, New Zealand, Papua, Paraguay, Uruguay 25H2207 Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador[...]

  • Page 346

    For 3-pin slim power cords: IBM Power Cord P/N Used in These Countries 76H3514 Argentina, Australia, Papua New Guinea, New Zealand, Paraguay, Uruguay 76H3516 Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Netherlands An[...]

  • Page 347

    ThinkPad 760 (9546, 9547) Read This First ................. 3 3 8 Checkout Guide . . . . . . . . . . . . . . . . 341 Memory Checkout . . . . . . . . . . . . . . 342 System Board and CPU Card Checkout .... 3 4 4 Keyboard and Auxiliary Input Device Checkout 345 DSP Card Checkout ............. 3 4 6 Audio (ESS) Card Checkout ......... 3 4 6 TrackPoint[...]

  • Page 348

    1030 Battery Pack . . . . . . . . . . . . . 386 1040 Hard Disk Drive ............ 3 8 7 1050 DIMM . . . . . . . . . . . . . . . . . 388 1060 Top Cover . . . . . . . . . . . . . . 392 1070 Keyboard Unit . . . . . . . . . . . . . 393 1080 LCD Unit . . . . . . . . . . . . . . . 394 1090 Front IR . . . . . . . . . . . . . . . . 395 1095 Rear IR . . . .[...]

  • Page 349

    8010 LCD Cover . . . . . . . . . . . . . . 466 8020 LCD Panel . . . . . . . . . . . . . . 468 8030 Interface Cable Assembly, Hinges . . . 470 LCD Unit, 12.1 SVGA (P/N 46H5725, ASM P/N 46H5723) . . . . . . . . . . . . . . . . . . . 472 9010 LCD Cover . . . . . . . . . . . . . . 472 9020 LCD Panel . . . . . . . . . . . . . . 474 9030 Interface Cable [...]

  • Page 350

    Read This First Before you go to the checkout guide, be sure to read this section. Important Notes  Only certified trained personnel should service the computer .  Read FRU service procedures before replacing any FRUs.  Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are [...]

  • Page 351

    What to Do First: The servicer must include the following in the parts exchange form or part return form that is attached to the returned FRU: 1. Name and phone number of servicer 2. Date of service 3. Date when part failed 4. Date of purchase 5. Failure symptoms, error codes appearing on display, and beep symptoms 6. Procedure index and page numbe[...]

  • Page 352

    How to Disable the Power-On Password: Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this procedure. Supervisor and Hard Disk Passwords: The supervisor password and the hard disk password (HDP) are security features that are used to protect the system and the hard disk data [...]

  • Page 353

    Checkout Guide Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting [...]

  • Page 354

    Symptoms (Verified) Go to Symptoms cannot be re-created. (Intermittent problems.) Use the customer reported symptoms and go to “Symptom-to-FRU Index” on page 359. Memory Checkout DIMMs are available for increasing memory capacity. Note: Models 760XL and 760XD have a dip switch on the DIMM adapter card. When a 64MB 2-bank DIMM is installed, the [...]

  • Page 355

    Models 760C/760CD/760L/760LD Models 760E/760ED/760EL/760ELD/760XL/760XD DIMM Displayed Value 0MB 7808KB 8MB 16000KB 12MB 20096KB 16MB 24192KB 20MB 28288KB 24MB 32384KB 28MB 36480KB 32MB 40576KB DIMM Displayed Value Base Memory 8MB Base Memory 16MB 0MB 7808KB 16000KB 8MB 16000KB 24192KB 16MB 24192KB 32384KB 24MB 32384KB 40576KB 32MB 40576KB 48768KB [...]

  • Page 356

    Memory errors might stop system operations, show error messages on the screen, or hang the system. Use the following procedure to isolate memory problems: Note: Make sure that the DIMM adapter card is fully installed into the connector. A loose connection can cause an error. 1. Power-off the computer and remove the DIMM adapter card from its slot ([...]

  • Page 357

    Note: Don't touch the keyboard and pointing device when the system board test is running. This may cause an unexpected error. 2. If FRU code 10 appears, replace the system board but do not replace the CPU card. Transfer the CPU card from the old system board to the new system board. 3. If FRU code 11 appears, reseat the CPU card. 4. Rerun the [...]

  • Page 358

     Numeric keypad  Mouse (PS/2 compatible)  External keyboard (with keyboard/mouse cable) If any of these devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not recur, recheck the connector. If the problem is not corrected, replace the device, and then the system board. DSP Card Checkout (Mo[...]

  • Page 359

    If either the pointing stick or the click button does not work, do the following actions one at a time to correct the problem. Do not replace a nondefective FRU.  Reseat the keyboard card cables.  Replace the keyboard card cables.  Replace the keyboard card assembly.  Replace the video card.  Replace the system board. Fan Checkout (M[...]

  • Page 360

    Model 760XD: The fan starts when the temperature of the inside box rises over 54°C, and stops when the temperature of the inside box falls under 49°C. To check the fan, do the following: 1. Turn off the computer. 2. Do the following steps to warm the computer up so that the fan starts: a. Put the computer on a non-thermal-conductive material — [...]

  • Page 361

    4. If the controller test runs without errors, the drive read/write tests start automatically. 5. If the drive test detects an error, FRU code 50 for FDD-1; or 51 for FDD-2 appears. If the diskette itself is known to be good, replace the drive. 6. If FDD-2 test detects an error, move the drive to the computer's diskette drive connector directl[...]

  • Page 362

    4. Disconnect the AC Adapter, remove the hard disk and diskette drive, and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list:  “Checking the AC Adapter.”  “Checking Operational Charging” on page 351.  [...]

  • Page 363

     Replace the DC/DC card.  If the problem is not corrected, replace the system board.  If the problem is still not corrected, go to “Undetermined Problems” on page 371.  If the voltage is not correct, go to the next step. 2. Unplug the AC Adapter cable from the ac power outlet and wait five minutes or longer to allow the over-voltage[...]

  • Page 364

    Note: Signal lines, not used in these steps, are used for communication between the system and the battery. 3. If the voltage is less than + 11.0 V dc, the battery pack has been discharged. Recharge the battery pack. If the voltage is still less than + 11.0 V dc after recharging, replace the battery. Note: If the voltage of the battery pack is 0 V,[...]

  • Page 365

    a. DC/DC card b. System board If the problem is not resolved when the system board is replaced, go to “Undetermined Problems” on page 371.  If the voltage is outside the normal voltage range, do one of the following: – Try these test procedures in a different car, if one is available. – Replace the Car-Battery Adapter if the computer wor[...]

  • Page 366

    (+) (-) Black Red  If the voltage is correct, replace the system board.  If the voltage is not correct, the backup battery has been discharged. Replace the backup battery.  If the backup battery discharges quickly after replacement, replace the system board. Checking the Standby Battery 1. Power-off the computer and unplug the AC Adapter f[...]

  • Page 367

     If the voltage is less than 3.5 V dc, go to the next step. 7. Plug the AC Adapter into the computer and power-on the computer. Warning: Be careful not to cause a short circuit when measuring the voltage. 8. Measure the output voltage at the connector on the system board. (-) (+) Black Red  If the voltage is less than + 4.0 V dc, replace the [...]

  • Page 368

    one minute. The resume operation must start. If the resume operation does not work, switching of power from the battery pack to standby battery will not be correct. Replace the DC/DC card. If replacing the DC/DC card does not resolve the problem, replace the system board. Power Management Features Three power management modes are provided by the co[...]

  • Page 369

     The keyboard is opened.  The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Features program.  The battery condition is low. The battery power indicator blinks orange[...]

  • Page 370

    The following event causes the computer to exit hibernation mode:  The power-on switch is turned on. When power is turned on, the hibernation history in the boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation. Port Replicator Power Overload: If power shutdowns occur intermittently when [...]

  • Page 371

    Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note: Perform the FRU replacement or actions in the sequence shown in the “FRU/Action in Sequence” column. If a FRU did not solve the problem, put the original part back in the computer. Do not replace a no[...]

  • Page 372

    Symptom / Error FRU / Action in Sequence 111 (I/O parity.) 1. Go to “Memory Checkout” on page 342. 2. Expansion Unit/Port Replicator 3. System board 158 (HDP was not set even though the supervisor password is set.) 1. Set HDPs for both hard disk drives in the HDD bay and the UltraBay. 159 (HDP is not set the same as the supervisor password.) 1.[...]

  • Page 373

    Symptom / Error FRU / Action in Sequence 185 (The startup sequence is not valid. Suspect that power was off when the startup sequence was being updated.) 1. Reset the startup sequence in Easy-Setup. 186 1 . System board 188 (EEPROM CRC #2 error.) 1. Set the system identification using the ThinkPad Hardware Maintenance Diskette Version 1.20. 190 (De[...]

  • Page 374

    Symptom / Error FRU / Action in Sequence 601, 6XX (601: Diskette drive or controller error.) 1. Go to “Diskette Drive Test” on page 348. 2. Diskette drive assembly 3. Diskette 4. System board 602 (Diskette read error.) 1. Go to “Diskette Drive Test” on page 348. 2. Diskette 3. Diskette drive assembly 604 (Unacceptable ID was read from the d[...]

  • Page 375

    Symptom / Error FRU / Action in Sequence 861X (Pointing device error when TrackPoint III is enabled.)  8611: System bus error.–I/F between 8042 and IPDC.  8612: TrackPoint error.  8613: System board or TrackPoint error. 1. Reseat the keyboard connector on the video card. 2. Reseat the keyboard TrackPoint III cable on the keyboard card. S[...]

  • Page 376

    Note: The device ID and error codes are used to indicate the detail portion of the FRU which caused the error. If replacing a FRU does not correct a problem, see the device ID or error code from the previous failure. If they have changed, the cause might be because the new FRU is defective or that the FRU was incorrectly installed. If the problem r[...]

  • Page 377

    Symptom / Error FRU / Action in Sequence One beep, and the message “Unable to access boot source.” 1 . Boot device 2. System board One long, two short beeps and a blank or unreadable LCD. 1 . System board 2. Video card 3. LCD assembly One long beep followed by four short beeps each time the power switch is operated. (System cannot power-on due [...]

  • Page 378

    LCD-Related Symptoms Important The LCD for the notebook computer contains over 921, 000 thin-film transistors (TFTs). A small number of missing, discolored, or lighted dots (on all the time) is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolor[...]

  • Page 379

    Symptom / Error FRU / Action in Sequence TrackPoint III does not work. 1. Reseat the keyboard connector on the video card. 2. Go to “TrackPoint III Checkout” on page 346. 3. Keyboard 4. Video card 5. System board Pointer moves automatically or does not work correctly. 1. See “TrackPoint III Checkout” on page 346. Indicator-Related Symptoms [...]

  • Page 380

    Symptom / Error FRU / Action in Sequence The system will not power-off. (See “Power Shutdown Switch” on page 340.) 1. Press the power shutdown switch. 2. System board Function/Audio-Related Symptoms Symptom / Error FRU / Action in Sequence The system will not suspend or resume by opening or closing the keyboard. 1. Go to “Suspend Mode” on p[...]

  • Page 381

    DSP-Related Symptoms Symptom / Error FRU / Action in Sequence In OS/2, DOS, or Windows multimedia programs, no sound comes from the computer. (Only system beeps are heard at power-on.) 1. Reseat the DSP card. 2. Go to “DSP Card Checkout” on page 346 and check the DSP card. 3. Check that the device driver is installed correctly. In OS/2, DOS, or[...]

  • Page 382

    Infrared-Related Symptoms Symptom / Error FRU / Action in Sequence Unable to communicate using the Infrared (IR) Port. 1. Make sure the setup for the IR is correct. 2. Make sure there are no fluorescent lights near the computer. The computer may receive optical noise from the fluorescent light. 3. Reseat the IR unit. 4. Run the advanced diagnostic [...]

  • Page 383

    Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow the procedures below to isolate the failing FRU (do not isolate nondefective FRUs). Verify that all attached devices are supported by the[...]

  • Page 384

    Related Service Procedures This section provides information about the following:  “Status Indicators”  “How to Run the Diagnostics” on page 373  “Error Log” on page 374  “Checking the Installed Devices List” on page 374  “Password Combinations (POP, HDP, PAP)” on page 375  “How to Run a Low-Level Format” o[...]

  • Page 385

    Icon Meaning .3/ Secondary battery status .4/ Main battery status .5/ Diskette drive in-use .6/ Hard disk in-use .7/ Numeric lock .8/ Caps lock .9/ Scroll lock How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter key works the same as selecting the O K icon to reply OK. 1. Press and [...]

  • Page 386

    10. Select a device and press Enter to start the tests. Note: Don't touch the keyboard and pointing device when the system board test in running. This may cause an error. 11. Select Test All to test all devices. 12. Select Loop Test to run the tests in a repeated loop. A loop option menu appears where you can select a device loop or all-device[...]

  • Page 387

    second drive, usually attached through a port replicator or an expansion unit. The HDD-2 icon represents the hard disk drive in the UltraBay. The HDD-3 and HDD-4 icons represent the hard disk drive, attached through an expansion unit. Password Combinations (POP, HDP, PAP) When the power-on password (POP), hard disk password (HDP), and supervisor pa[...]

  • Page 388

    Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system. Fn + Description F1 Reserved F2 Fuel-Gauge display on or off F3 Sta[...]

  • Page 389

    Product Overview (760) The following table shows an overview of the system features: Model 760C or 760CD Feature Description Processor  Intel Pentium 90 MHz with 256KB L2 Cache  Intel Pentium 120 MHz with 256KB L2 Cache Bus architecture  AT bus  VESA local bus for video subsystem Memory (standard) 8MB (on the system board) Memory (optio[...]

  • Page 390

    Model 760E or 760ED Feature Description Processor  Intel Pentium 120 MHz with 256KB L2 Cache  Intel Pentium 133 MHz with 256KB L2 Cache  Intel Pentium 150 MHz with 256KB L2 Cache  Intel Pentium 166 MHz with 256KB L2 Cache Bus architecture  PCI bus  VESA local bus for video subsystem Memory (standard) 8MB or 16MB (on the system boa[...]

  • Page 391

    Model 760L or 760LD Feature Description Processor  Intel Pentium 90 MHz with 256KB L2 Cache  Intel Pentium 120 MHz with 256KB L2 Cache Bus architecture  AT bus  VESA local bus for video subsystem Memory (standard) 8MB (on the system board) Memory (option)  4MB, 8MB, 16MB, DIMM (max. 40MB)  DIMM adapter CMOS RAM 114 Bytes VGA video[...]

  • Page 392

    Model 760EL or 760ELD Feature Description Processor  Intel Pentium 100 MHz w/o L2 Cache  Intel Pentium 120 MHz w/o L2 Cache  Intel Pentium 133 MHz w/o L2 Cache Bus architecture  PCI bus  VESA local bus for video subsystem Memory (standard) 8MB or 16MB (on the system board) Memory (option)  8MB, 16MB, 32MB, DIMM (max. 72MB or 80MB)[...]

  • Page 393

    Model 760XL or 760XD Feature Description Processor  760XL/760XD – Intel MMX Pentium 166MHz with 256KB L2 Cache Bus architecture  PCI bus  VESA local bus for video subsystem Memory (standard)  760XL – 16MB  760XD – 32MB (16MB on the system board and 16MB as DIMM) Memory (option)  8 MB, 16MB, and 32MB DIMM CMOS RAM 114 bytes +[...]

  • Page 394

    FRU Removals and Replacements This section contains information about removals and replacements.  Do not damage any part. Only certified and trained personnel should service the computer.  The arrows in this section show the direction of movement to remove a FRU, or to turn a screw to release the FRU. The arrows are marked in numeric order, i[...]

  • Page 395

    1010 Rear Connector Door Remove the center latch .1/ ; then remove the rear connector door by flexing it .2/ . ThinkPad 760 (9546, 9547) 383[...]

  • Page 396

    1020 Diskette Drive/CD-ROM Drive Diskette Drive (Model Unique) Note: If the security latch .A/ is at the left position, push and slide it to the right position (unlock). 384 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 397

    CD-ROM Drive (Model Unique) Attention Note: Remove the CD-ROM drive exactly as shown in the figure. Do not apply any extra force to the CD-ROM drive when removing it. Note: If the security latch .A/ is at the left position, push and slide it to the right position (unlock). ThinkPad 760 (9546, 9547) 385[...]

  • Page 398

    1030 Battery Pack  CD-ROM Drive (Model unique) (1020) Note: Be careful that the computer does not fall backward when the battery pack is removed. If there is a spacer, open the spacer before removing the battery pack. 386 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 399

    1040 Hard Disk Drive  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030) Attention Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup cop[...]

  • Page 400

    1050 DIMM 760XL/760XD  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040) 388 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 401

    Other Models 1 Turn the computer upside down. 1 1 2 3 ThinkPad 760 (9546, 9547) 389[...]

  • Page 402

    4 4 5 5 390 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 403

    Note: When installing the DIMM, do the following: 1. Find the notch .1/ on the side of the DIMM. 2. With the notched end of the DIMM toward the right side of the socket .2/ , insert the DIMM, at an angle of approximately 20°, into the socket; then press it firmly. 3. Pivot the DIMM until it snaps into place. 1 2 1 2 2 1 20 Side View ThinkPad 760 ([...]

  • Page 404

    1060 Top Cover  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (760C/760L/760E/760EL) (1030)  Hard Disk Drive (1040) Note: When replacing the top cover, be careful not to damage the resume switch, shown in the figure. 2 4 mm 8 mm, Flathead 3 4 mm 5 mm, Flathead Top Cover 1 Resume Switch 392 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 405

    1070 Keyboard Unit  Top Cover (1060) When replacing the keyboard unit, connect the keyboard connector as shown in the figure; then replace the keyboard. ThinkPad 760 (9546, 9547) 393[...]

  • Page 406

    1080 LCD Unit  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060) 6 6 mm 4 3 2 1 When replacing 5 394 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 407

    1090 Front IR Models 760XL/760XD  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060)  Keyboard Unit (1070)  LCD Unit (1080)  System Board Assembly (1100) After removing the DIMM adapter card, remove the front IR. ThinkPad 760 (9546, 9547) 395[...]

  • Page 408

    Other Models  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040) 1 2 3 4 2 4 mm 8 mm 8 mm 396 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 409

    1095 Rear IR  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060)  LCD Unit (1080) 2 1 6 mm ThinkPad 760 (9546, 9547) 397[...]

  • Page 410

    1100 System Board Assembly  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060)  Keyboard Unit (1070)  LCD Unit (1080)  Rear IR (1090) Note: In step 1, gently pushing the shaded area ( 1 ), lift the switch cover halfway up ( 2 ), as shown. Then pull the switch lever out to remove ( [...]

  • Page 411

    Notes: 1. Step .4/ is a DSP-model-unique step. DSP models are:  Models 760C/760E/760CD/760ED/760XD 2. In step .5/ , gently push the levers to avoid flexing them. ThinkPad 760 (9546, 9547) 399[...]

  • Page 412

    Models 760XL/760XD For Models 760XL or 760XD, raise the system board assembly a bit to disconnect the DIMM adapter card in step .12/ . Be careful not to damage the IR flexible cable under the DIMM adapter card. Then remove the IR flexible cable in step .13/ . When replacing: Refer to the following figure to locate the DIMM adapter card. Make sure t[...]

  • Page 413

    Other Models ThinkPad 760 (9546, 9547) 401[...]

  • Page 414

    When replacing: When replacing the power switch, align the power switch and power actuator in step .2/ of the following figure. Check that the power switch operates correctly before tightening any screws. 402 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 415

    1125 Upper Shield  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060)  Keyboard Unit (1070)  LCD Unit (1080)  Front IR and Rear IR (1090)  System Board Assembly (1100) ThinkPad 760 (9546, 9547) 403[...]

  • Page 416

    1110 Video Card/Fan (Model Unique)  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060)  Keyboard Unit (1070)  LCD Unit (1080)  Front IR and Rear IR (1090)  System Board Assembly (1100)  Upper Shield (1125) Check the Model There are two 760ED models: One has a standard video c[...]

  • Page 417

     760XL Note: Be careful not to touch the fan rotor when assembling or disassembling. When replacing: The following figure shows the microphone routing. ThinkPad 760 (9546, 9547) 405[...]

  • Page 418

    Enhanced Video Card In step .5/ , turn the video card upside down to disconnect the cable in step .6/ . 406 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 419

    For Model 760XD, remove the fan as follows. Note: Be careful not to touch the fan rotor when assembling or disassembling. ThinkPad 760 (9546, 9547) 407[...]

  • Page 420

    When replacing: The following figure shows the cable routing.  Model 760XD  Other Models 1135 External Diskette Drive Connector  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060)  Keyboard Unit (1070)  LCD Unit (1080)  Front IR and Rear IR (1090)  System Board Assembly (1[...]

  • Page 421

    1120 DC/DC Card  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060)  Keyboard Unit (1070)  LCD Unit (1080)  Front IR and Rear IR (1090)  System Board Assembly (1100)  Upper Shield (1125)  Video Card (1110) 760XL/760XD .1/ : DC/DC Card .2/ : Air Duct Other Models ThinkPad 7[...]

  • Page 422

    When replacing: Make sure that the microphone cable does not catch between the system board and the spacer on the DC/DC card. 410 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 423

    1130 DSP Card/ Audio (ESS) Card  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060)  Keyboard Unit (1070)  LCD Unit (1080)  Front IR and Rear IR (1090)  System Board Assembly (1100)  Upper Shield (1125)  Video Card (1110)  DC/DC Card (1120) Notes: 1. There are two model[...]

  • Page 424

    When replacing: 1. The following figure shows the cable routing. 2. When replacing the DSP card or the audio (ESS) card, make sure that the connector on the card is not loose. If the connector does not connect properly, no sound will be produced. 412 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 425

    Thick-Type Models (Other Models and 760E) When replacing: 1. The following figure shows the cable routing for models 760XL/760XD. 2. When replacing the DSP card or the audio (ESS) card, make sure that the connector on the card is not loose. If the connector does not connect properly, no sound will be produced. ThinkPad 760 (9546, 9547) 413[...]

  • Page 426

    1140 CPU Card  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060)  Keyboard Unit (1070)  LCD Unit (1080)  Front IR and Rear IR (1090)  System Board Assembly (1100)  Upper Shield (1125)  Video Card (1110)  DC/DC Card (1120)  DSP Card / Audio (ESS) Card (1130) 414 IBM [...]

  • Page 427

    Be careful  Connect the CPU card using the exact procedure shown in the figures, and make sure that the two CPU card connectors are connected properly. If these connectors are not connected, you cannot power on the computer.  Do not apply any extra force to the shaded area of the CPU card when connecting. ThinkPad 760 (9546, 9547) 415[...]

  • Page 428

    1150 System Board and PCMCIA Slot Assembly  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060)  Keyboard Unit (1070)  LCD Unit (1080)  Front IR and Rear IR (1090)  Video Card (1110)  DC/DC Card (1120)  DSP Card / Audio (ESS) Card (1130)  CPU Card (1140) Notes: 1. The sy[...]

  • Page 429

    Models 760XL/760XD ThinkPad 760 (9546, 9547) 417[...]

  • Page 430

    Other Models 418 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 431

    1160 Palm Rest  Top Cover (1060)  Keyboard Unit (1070) .1/ Turn the keyboard upside down. 2 4 mm 4 mm 5 mm, Flathead .3/ Turn the keyboard right-side up. 3 4 5 4 2 2 1 1 ThinkPad 760 (9546, 9547) 419[...]

  • Page 432

    1170 Keyboard, Information Panel  Top Cover (1060)  Keyboard Unit (1070)  Palm Rest (1160) Note: When pulling the lever off the foot .1/ , separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot. 4 mm 2 3 4 1 1 2 420 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 433

    ThinkPad 760 (9546, 9547) 421[...]

  • Page 434

    1180 Keyboard Cable  Top Cover (1060)  Keyboard Unit (1070)  Palm Rest (1160) Note: When pulling the lever off the foot .1/ , separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot. 4 mm 2 3 4 1 1 2 422 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 435

    Notes: 1. When removing the latch from the keyboard base .6/ , push both ends of the latch simultaneously. 2. When replacing the keyboard cable, place the cable correctly, as shown by the artwork in the circle. ThinkPad 760 (9546, 9547) 423[...]

  • Page 436

    1190 Keyboard Card  Battery Pack (760C/760L/760E/760EL) (1020)  Diskette Drive/CD-ROM Drive (1020)  Hard Disk Drive (1040)  Top Cover (1060)  Keyboard Unit (1070)  Palm Rest (1160) 4 mm 1 2 3 1 1 2 5 4 424 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 437

    1200 Backup Battery, Speaker, Standby Battery  Diskette Drive/CD-ROM Drive (1020)  Battery Pack (1030)  Hard Disk Drive (1040)  Top Cover (1060)  Keyboard Unit (1070)  Palm Rest (1160)  Keyboard Card (1190) Safety Notice 4: Translation on page 11 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge i[...]

  • Page 438

    .1/ for Backup Battery .2/ for Standby Battery .1/ .2/ for Speaker 2 1 Note: When replacing the speakers, backup battery, and standby battery, position the cables as shown. 426 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 439

    LCD Removal and Replacement This section discusses removal and replacement procedure for the LCD unit of the ThinkPad 760x series. After removing the LCD unit, check its part number; then go to the appropriate section:  P/N 29H9226 (12.1 SVGA): There are two types of LCDs with the part number 29H9226. They differ in the location of the brightnes[...]

  • Page 440

    LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 29H9029) 1010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/ . 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo .2/ M2.5 x 8 mm (4) .3/ M2 x 4.3 mm (6) Flat[...]

  • Page 441

    ThinkPad 760 (9546, 9547) 429[...]

  • Page 442

    1020 LCD Panel, Interface Cable Assembly  LCD Cover (1010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. The LCD panel is latched to the rear cover. Remove the LCD panel by bending the rear cover in step .6/ . Too much force will break the rear cover. 430 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 443

    ThinkPad 760 (9546, 9547) 431[...]

  • Page 444

    1030 Hinges  LCD Cover (1010)  LCD Panel (1020) (with interface cable assembly) Step Length (Quantity) Memo .1/ M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. 432 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 445

    LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 73H6599) 2010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/ . 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo .2/ M2.5 x 9 mm (2) .3/ M2.5 x 6 mm (2) .5/ [...]

  • Page 446

    Lift the LCD front cover slightly; then remove the microphone cable. 434 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 447

    2020 LCD Panel  LCD Cover (2010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel slightly and disconnect the connector for the interface cable. If there is kapton tape on the rear of the panel, remove it. Step Length (Quantity) Memo .1/ M2.5 x 6 mm (2) Note: Make sure you use the correct [...]

  • Page 448

    When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/ . A loose or incorrect connection can cause a serious problem. 436 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 449

    2030 Interface Cable Assembly, Hinges  LCD Cover (2010)  LCD Panel (2020) .1/ : When replacing the interface cable assembly .2/ , .3/ : When replacing the hinges Step Length (Quantity) Memo .2/ M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 437[...]

  • Page 450

    When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. 438 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 451

    LCD Unit, 10.4 SVGA (P/N 29H9227) 3010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/ . 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo .2/ M2.5 x 6 mm (2) .3/ M2 x 5 mm (2) Note: Make sure you use[...]

  • Page 452

    Lift the LCD front cover slightly; then remove the microphone cable. When replacing Position the microphone cable as shown.below. 440 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 453

    3020 LCD Panel, Interface Cable Assembly  LCD Cover (3010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo .1/ M2.5 x 4 mm (1) .2/ M2 x 4.3 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 441[...]

  • Page 454

    When removing the interface cable assembly, remove the kapton tape on the cable; then disconnect the three connecters as shown. When replacing Be careful not to place the core under the LCD panel. When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interf[...]

  • Page 455

    3030 Hinges  LCD Cover (3010)  LCD Panel (3020) (with interface cable assembly) Step Length (Quantity) Memo .1/ M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 443[...]

  • Page 456

    LCD Unit, 10.4 VGA (P/N 46H5355) 4010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/ . 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo .2/ M2.5 x 6 mm (2) .3/ M2 x 5 mm (2) Note: Make sure you use [...]

  • Page 457

    Lift the LCD front cover slightly; then remove the microphone cable. When replacing Position the microphone cable as shown. ThinkPad 760 (9546, 9547) 445[...]

  • Page 458

    4020 LCD Panel  LCD Cover (4010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo .1/ M2 x 4.3 mm (2) Note: Make sure you use the correct screw when replacing. 446 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 459

    Lift the LCD panel slightly .2/ ; then disconnect the flexible cable .3/ and .4/ . When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/ . A loose or incorrect connect[...]

  • Page 460

    4030 Interface Cable Assembly, Hinges  LCD Cover (4010)  LCD Panel (4020) .1/ , .2/ : When replacing the interface cable assembly .3/ , .4/ : When replacing the hinges When replacing Don't locate the core under the LCD panel. Step Length (Quantity) Memo .1/ .3/ M2.5 x 4 mm (3) Note: Make sure you use the correct screw when replacing. 448[...]

  • Page 461

    LCD Unit, 11.3 DSTN (P/N 39H6232) 5010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/ . 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo .2/ M2.5 x 6 mm (4) .3/ M2.5 x 9 mm (2) Note: Make sure you u[...]

  • Page 462

    Lift the LCD front cover slightly; then remove the microphone cable. When replacing Position the microphone cable as shown. 450 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 463

    5020 LCD Panel  LCD Cover (5010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo .1/ M2.5 x 6 mm (3) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 451[...]

  • Page 464

    Lift the LCD panel a bit .3/ , then disconnect the flexible cable .4/ . When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/ . A loose or incorrect connection can cau[...]

  • Page 465

    5030 Interface Cable Assembly, Hinges  LCD Cover (5010)  LCD Panel (5020) .1/ : When replacing the interface cable assembly .2/ : When replacing the hinges ThinkPad 760 (9546, 9547) 453[...]

  • Page 466

    LCD Unit, 12.1 XGA P/N 82H8486 P/N 46H5735, ASM P/N 46H5731 6010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/ . 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo .2/ M2.5 x 9 mm (2) .3/ M2.5 x 6 mm[...]

  • Page 467

    Lift the LCD front cover slightly; then remove the microphone cable. ThinkPad 760 (9546, 9547) 455[...]

  • Page 468

    6020 LCD Panel  LCD Cover (6010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo .1/ M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. 456 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 469

    Lift the LCD panel a bit; then disconnect the interface cable connector. When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/ . A loose or incorrect connection can ca[...]

  • Page 470

    6030 Interface Cable Assembly, Hinges  LCD Cover (6010)  LCD Panel (6020) .1/ : When replacing the interface cable assembly .2/ , .3/ : When replacing the hinges Remove the kapton tape in step .1/ . Step Length (Quantity) Memo .2/ M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. 458 IBM Mobile Systems - ThinkPad HMM V[...]

  • Page 471

    When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. ThinkPad 760 (9546, 9547) 459[...]

  • Page 472

    LCD Unit, 12.1 SVGA (P/N 82H8496) 7010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/ . 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo .2/ M2.5 x 9 mm (2) .3/ M2.5 x 6 mm (2) Note: Make sure you u[...]

  • Page 473

    Lift the LCD front cover slightly; then remove the microphone cable. ThinkPad 760 (9546, 9547) 461[...]

  • Page 474

    7030 LCD Panel  LCD Cover (7010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel slightly and disconnect the connector for the interface cable. If there is kapton tape on the rear of the panel, remove it. Step Length (Quantity) Memo .1/ M2.5 x 6 mm (2) Note: Make sure you use the correct [...]

  • Page 475

    When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/ . A loose or incorrect connection can cause a serious problem. ThinkPad 760 (9546, 9547) 463[...]

  • Page 476

    7040 Interface Cable Assembly, Hinges  LCD Cover (7010)  LCD Panel (7020) .1/ : When replacing the interface cable assembly .2/ , .3/ : When replacing the hinges Remove the kapton tape in step .1/ . Step Length (Quantity) Memo .2/ M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. 464 IBM Mobile Systems - ThinkPad HMM V[...]

  • Page 477

    When replacing Replace the kapton tape as shown below. Position the microphone cable as shown below. ThinkPad 760 (9546, 9547) 465[...]

  • Page 478

    LCD Unit, 12.1 SVGA (P/N 11J8867, ASM P/N 11J8855) 8010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/ . 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo .2/ M2.5 x 9 mm (2) .3/ M2.5 x 6 mm (2) .5/ [...]

  • Page 479

    Lift the LCD front cover slightly; then remove the microphone cable. ThinkPad 760 (9546, 9547) 467[...]

  • Page 480

    8020 LCD Panel  LCD Cover (8010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel slightly and disconnect the connector for the interface cable. If there is kapton tape on the rear of the panel, remove it. Step Length (Quantity) Memo .1/ M2.5 x 6 mm (2) Note: Make sure you use the correct [...]

  • Page 481

    When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/ . A loose or incorrect connection can cause a serious problem. ThinkPad 760 (9546, 9547) 469[...]

  • Page 482

    8030 Interface Cable Assembly, Hinges  LCD Cover (8010)  LCD Panel (8020) .1/ : When replacing the interface cable assembly .2/ , .3/ : When replacing the hinges Step Length (Quantity) Memo .2/ M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. 470 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 483

    When replacing Position the microphone cable as shown. ThinkPad 760 (9546, 9547) 471[...]

  • Page 484

    LCD Unit, 12.1 SVGA (P/N 46H5725, ASM P/N 46H5723) 9010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/ . 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Note: The front cover adhere to the LCD panel. The circle in the figure [...]

  • Page 485

    Lift the LCD front cover slightly; then remove the microphone cable. ThinkPad 760 (9546, 9547) 473[...]

  • Page 486

    9020 LCD Panel  LCD Cover (9010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel slightly and disconnect the connector for the interface cable. If there is kapton tape on the rear of the panel, remove it. Step Length (Quantity) Memo .1/ M2.5 x 6 mm (2) Note: Make sure you use the correct [...]

  • Page 487

    When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/ . A loose or incorrect connection can cause a serious problem. ThinkPad 760 (9546, 9547) 475[...]

  • Page 488

    9030 Interface Cable Assembly, Hinges  LCD Cover (9010)  LCD Panel (9020) .1/ : When replacing the interface cable assembly .2/ , .3/ : When replacing the hinges Step Length (Quantity) Memo .2/ M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. 476 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 489

    When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. ThinkPad 760 (9546, 9547) 477[...]

  • Page 490

    Locations Front View .1/ LCD .2/ Built-in Microphone .3/ Brightness Control .4/ Keyboard Risers .5/ Auto Tilt Keyboard .6/ External-Input-Device Connector .7/ PCMCIA Slot .8/ PCMCIA Slot .9/ Security Keyhole .1ð/ Release Latches .11/ Front Infrared Port .12/ Built-in Speaker .13/ Front Palm Rest .14/ TrackPoint III .15/ Removable Diskette Drive or[...]

  • Page 491

    Rear View .1/ Rear Door .2/ Connector Door .3/ MIDI/Joystick Port (model-unique) .4/ External Diskette Drive Connector (model-unique) .5/ Rear Infrared Port .6/ Air Duct (Model unique) .7/ System Expansion Connector .8/ Power Shutdown Switch .9/ External Display Connector .1ð/ Parallel Connector .11/ Serial Connector .12/ Power Jack .13/ Option Co[...]

  • Page 492

    Inside View .1/ Modem/Fax Port Release Latch .2/ UltraBay .3/ Battery Pack .4/ Memory Slot .5/ Security Latch .6/ Removable Hard Disk Drive 480 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 493

    Bottom View .1/ Memory Slot (Model unique) .2/ Serial Number ThinkPad 760 (9546, 9547) 481[...]

  • Page 494

    Power-On Password Connector .1/ : Power-On Password Connector 482 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 495

    Parts Listing 760 (9546, 9547) Model 760C (9546) ThinkPad 760 (9546, 9547) 483[...]

  • Page 496

    Index Parts (760C) 1 LCD Assembly (12.1 TFT) 29H9226 (U.S.-9546, model U21, U27, U28, U2A, U2H, U2J) LCD Assembly (10.4 TFT) 29H9227 (U.S.-9546, model U22, U2B) 2 Standby Battery 29H9497 3 LCD Indicator Assembly Cover 39H7036 4a LCD Indicator Assembly 29H9220 4 b Volume Knob 39H7037 5a See Keyboard Misc. parts 5 b Keyboard Foot 39H7038 5c Keyboard [...]

  • Page 497

    Index Parts (760C) 28 CPU Card (90 MHz, Pentium) 29H9198 (U.S.-9546, model U21, U22, U2A, U2B) CPU Card (120 MHz, Pentium) 29H9297 (U.S.-9546, model U27, U28, U2H, U2J) 29 Heat Sink (Pentium 90MHz) 39H7005 (U.S.-9546, model U21, U22, U2A, U2B) Heat Sink (Pentium 120MHz) 39H7006 (U.S.-9546, model U27, U28, U2H, U2J) 30 See Misc. Parts 31 Internal DA[...]

  • Page 498

    Model 760CD (9546) 486 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 499

    Index Parts (760CD) 1 LCD Assembly (12.1 TFT) 29H9226 2 Standby Battery 29H9497 3 LCD Indicator Assembly Cover 39H7036 4a LCD Indicator Assembly 29H9220 4 b Volume Knob 39H7037 5a See Keyboard Misc. Parts 5 b Keyboard Foot 39H7038 5c Keyboard FPC Bracket 39H7035 5d See Keyboard Misc. Parts 6 TrackPoint III Cap 84G6536 7 Keyboard (See Keyboard Secti[...]

  • Page 500

    Index Parts (760CD) 28 CPU Card (90 MHz, Pentium) 29H9198 (U.S.-9546, model U11, U1A) CPU Card (120 MHz, Pentium) 29H9297 (U.S.-9546, model U13, U1C) 29 Heat Sink (Pentium 90MHz) 39H7005 (U.S.-9546, model U11, U1A) Heat Sink (Pentium 120MHz) 39H7006 (U.S.-9546, model U13, U1C) 30 See Misc. Parts 31 Internal DAA Assembly 29H9216 3 2 DC/DC Card 83H53[...]

  • Page 501

    Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Czech 29H9292 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek 29H9080 Hebrew 29H9077 Hungary 29H9291 Italian 29H9069 Japanese 29H9083 New World Spanish 29H9081 Norwegian 29H9075 Portuguese 29H9078 Polish 29H9290 Russian 29H9084 Slovak 29H9293 Spanish 29H9072 S[...]

  • Page 502

    Model 760E (9546) (CD Nonupgradable Type) 490 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 503

    Check the Type There are two types of 760E: Both come with an FDD built-in, but only one model is upgradable with an internal CD-ROM drive.  The nonupgradable type 760E model has the FDD built-in space that is thick enough to install only an FDD.  The upgradable type 760E model has the FDD built-in space that is thick enough to install a CD-R[...]

  • Page 504

    Index Parts (760E CD Nonupgradable Type) 1 LCD Assembly (12.1 TFT) 29H9226 2 Standby Battery 29H9497 3 LCD Indicator Assembly Cover 39H7036 4a LCD Indicator Assembly 29H9220 4 b Volume Knob 39H7037 5a See Keyboard Misc. parts 5 b Keyboard Foot 39H7038 5c Keyboard FPC Bracket 39H7035 5d See Keyboard Misc. parts 6 TrackPoint III Cap 84G6536 7 Keyboar[...]

  • Page 505

    Index Parts (760E CD Nonupgradable Type) 2 2 AV Cover 29H9189 23 Modem Cover Lock 39H7028 2 4 Modem Cover 39H7030 Blank Cover for EMEA 29H9187 25 Front IR Assembly 29H9215 26a Diskette Drive (3-mode) 29H9230 Diskette Drive (4-mode, for Japan) 29H9372 26b Diskette Drive Removable Strap 29H9237 2 7 Lower Shield 29H9202 28 CPU Card (120 MHz, Pentium) [...]

  • Page 506

    Model 760E (9546) (CD Upgradable Type) or 760ED 494 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 507

    Check the Model There are two models each for the 760E (CD upgradable type) and 760ED.  The LCD thick model is the 760E/760ED with the thickness of 54.3 mm (2.14 inches).  The LCD slim model is the 760E/760ED with the thickness of 50.7 mm (2.00 inches). ThinkPad 760 (9546, 9547) 495[...]

  • Page 508

    Index 760E CD Upgradable Type or 760ED 1 LCD Assembly (12.1 SVGA TFT thick model) 29H9226 LCD Assembly (U.S.-9546, model U3A, U3B, U3L) (12.1 SVGA TFT slim model) 82H8496 LCD Assembly (12.1 XGA TFT slim model) 82H8486 (U.S.-9546, model U9A, U9B) 2 Standby Battery 29H9497 3 LCD Indicator Assembly Cover 39H7036 4a LCD Indicator Assembly 29H9220 4 b V[...]

  • Page 509

    Index Part (760E CD Upgradable Type or 760ED) 18a Base Cover (760E thick type) 46H6043 For Japan 46H6044 Base Cover (760ED) 39H6248 For Japan 39H6233 18b PC Card Door 29H9238 18c Name Label 66G9228 18d Game Port Bracket 82H8895 (9546, model U9B only) 18e Thermal Rubber Sheet 82H8966 19a DIMM Cover 69H8422 19b DIMM Adapter Card (8 MB) 83H7126 (U.S.-[...]

  • Page 510

    Index Parts (760E CD Upgradable Type or 760ED) 39a Speaker (right) 29H9225 39b Speaker (left) 39H6983 39c Speaker Holder (right) 39H7033 39d Speaker Holder (left) 39H7034 4 0 Keyboard Card 29H9221 4 1 Backup Battery 29H9506 4 2 Palm Rest 29H9219 For Japan 39H7032 43 Keyboard Unit (See Keyboard Unit Section) 4 4 Top Cover 29H9184 AC Adapter (35W, U.[...]

  • Page 511

    Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek 29H9080 Hebrew 29H9077 Italian 29H9069 Japanese 29H9083 New World Spanish 29H9081 Norwegian 29H9075 Portuguese 29H9078 Russian 29H9084 Spanish 29H9072 Swedish or Finnish 29H9070 Swiss 46H5989 Turkish 29H9079 U.K.[...]

  • Page 512

    Model 760L (9547) 500 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 513

    Index Parts (760L) 1 LCD Assembly (10.4 TFT) 46H5355 2 Standby Battery 29H9497 3 LCD Indicator Assembly Cover 39H7036 4a LCD Indicator Assembly 29H9220 4 b Volume Knob 39H7037 5a See Keyboard Misc. Parts 5 b Keyboard Foot 39H7038 5c Keyboard FPC Bracket 39H7035 5d See Keyboard Misc. Parts 6 TrackPoint III Cap 84G6536 7 Keyboard (See Keyboard Sectio[...]

  • Page 514

    Index Parts (760L) 28 CPU Card (90 MHz, Pentium) 29H9198 (U.S.-9547, model U01, U0A, U0R) CPU Card (120 MHz, Pentium) 29H9297 29 Heat Sink (Pentium 90MHz) 39H7005 (U.S.-9547, model U01, U0A, U0R) Heat Sink (Pentium 120MHz) 39H7006 30 See Misc. Parts 31 Modem Bracket Assembly 46H5360 3 2 DC/DC Card 83H5375 33 See Misc. Parts 34 Power Switch Actuator[...]

  • Page 515

    Model 760LD (9547) Misc. ThinkPad 760 (9546, 9547) 503[...]

  • Page 516

    Index Parts (760LD) 1 LCD Assembly (10.4 TFT) 46H5355 2 Standby Battery 29H9497 3 LCD Indicator Assembly Cover 39H7036 4a LCD Indicator Assembly 29H9220 4 b Volume Knob 39H7037 5a See Keyboard Misc. Parts 5 b Keyboard Foot 39H7038 5c Keyboard FPC Bracket 39H7035 5d See Keyboard Misc. Parts 6 TrackPoint III Cap 84G6536 7 Keyboard (See Keyboard Secti[...]

  • Page 517

    Index Parts (760LD) 28 CPU Card (90 MHz, Pentium) 29H9198 (U.S.-9547, model U31, U3A, U3R) CPU Card (120 MHz, Pentium) 29H9297 29 Heat Sink (Pentium 90MHz) 39H7005 (U.S.-9547, model U31, U3A, U3R) Heat Sink (Pentium 120MHz) 39H7006 30 See Misc. Parts 31 Modem Bracket Assembly 46H5360 3 2 DC/DC Card 83H5375 33 See Misc. Parts 34 Power Switch Actuato[...]

  • Page 518

    Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Czech 29H9292 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek 29H9080 Hebrew 29H9077 Hungary 29H9291 Italian 29H9069 Japanese 29H9083 New World Spanish 29H9081 Norwegian 29H9075 Portuguese 29H9078 Polish 29H9290 Russian 29H9084 Slovak 29H9293 Spanish 29H9072 S[...]

  • Page 519

    Model 760EL or 760ELD (9547) ThinkPad 760 (9546, 9547) 507[...]

  • Page 520

    Index Parts (760EL/760ELD) 1 LCD Assembly (760EL/760ELD, 12.1 TFT thick type) 29H9226 (U.S.-9547, model U3F, U48, U4F, U4H, U4R, U4S) LCD Assembly (760EL, 11.3, DSTN) 39H6232 (U.S.-9547, model U6F, U6G, U6H, U6R) LCD Assembly (760EL, 12.1 TFT slim type) 82H8496 (U.S.-9547, model U4G, U4K, U4T) 2 Standby Battery 29H9497 3 LCD Indicator Assembly Cove[...]

  • Page 521

    Index Parts (760EL/760ELD) 14a PC Card Slot 46H6031 14b Eject Button 46H6028 15 Battery Pack (Li-ion) 29H9232 16a HDD Removable Strap 29H9236 16b Hard Disk Drive (810 MB) 29H9366 (U.S.-9547, model U3F, U6F, U6G, U6R) Hard Disk Drive (1.08 GB) 29H9367 (U.S.-9547, model U48, U4F, U4H, U4R, U4S) Hard Disk Drive (1.2 GB) 29H9228 Hard Disk Drive (1.4 GB[...]

  • Page 522

    Index Parts (760EL/760ELD) 2 8 CPU Card (760EL/760ELD, 100 MHz, Pentium) 11J9673 Note: In U.S., this FRU is for 9547-U3F, and 9547-U6G. CPU Card (760EL/760ELD, 120 MHz, Pentium) 12J1574 Note: In U.S., this FRU is for 9547-U6F, 9547-U4F, 9547-U4S, 9547-U6H, and 9547-U6R. CPU Card (760EL, 133 MHz, Pentium) 11J9674 Note: In U.S., this FRU is for 9547-[...]

  • Page 523

    Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek 29H9080 Hebrew 29H9077 Italian 29H9069 Japanese 29H9083 New World Spanish 29H9081 Norwegian 29H9075 Portuguese 29H9078 Russian 29H9084 Slovak 29H9293 Spanish 29H9072 Swedish or Finnish 29H9070 Swiss 46H5989 Turki[...]

  • Page 524

    Model 760XL (9547) 512 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 525

    Index Parts (760XL) 1 LCD Assembly (12.1, TFT) 46H5725 2 Standby Battery 29H9497 3 LCD Indicator Assembly Cover 69H8403 4a LCD Indicator Assembly 46H5889 4 b Volume Knob 69H8404 5a See Keyboard Misc. Parts 5 b Keyboard Foot 39H7038 5c Keyboard FPC Bracket 39H7035 5d See Keyboard Misc. Parts 6 TrackPoint III Cap 84G6536 7 Keyboard (See Keyboard Sect[...]

  • Page 526

    Index Parts (760XL) 2 2 AV Cover 29H9190 23 Modem Cover Lock 39H7027 24 Blank Cover for EMEA 29H9188 25 Front IR Assembly 29H9215 26a Diskette Drive (3-mode) 29H9230 Diskette Drive (4-mode, for Japan) 29H9372 26b Diskette Drive Removable Strap 29H9237 2 7 Lower Shield 29H9202 28 CPU Card (166 MHz, Pentium) 82H8875 2 9 Heat Sink 39H7006 30 See Misc.[...]

  • Page 527

    Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek 29H9080 Hebrew 29H9077 Italian 29H9069 Japanese 29H9083 New World Spanish 29H9081 Norwegian 29H9075 Portuguese 29H9078 Russian 29H9084 Spanish 29H9072 Swedish or Finnish 29H9070 Swiss 46H5989 Turkish 29H9079 U.K.[...]

  • Page 528

    Model 760XD (9546) 516 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 529

    Index Part (760XD) 1 LCD Assembly (12.1, XGA, TFT) 46H5735 2 Standby Battery 29H9497 3 LCD Indicator Assembly Cover 46H5736 4a LCD Indicator Assembly 46H5889 4 b Volume Knob 69H8404 5a See Keyboard Misc. parts 5 b Keyboard Foot 39H7038 5c Keyboard FPC Bracket 39H7035 5d See Keyboard Misc. parts 6 TrackPoint III Cap 84G6536 7 Keyboard (See Keyboard [...]

  • Page 530

    Index Part (760XD) 21a FDD Blank Bezel 29H9289 FDD Bezel 29H9197 21b Option Cover 29H9193 2 2 AV Cover 29H9190 23 Modem Cover Lock 39H7027 2 4 Modem Cover 39H7029 25 Front IR Assembly 29H9215 26a Diskette Drive (3-mode) 29H9230 Diskette Drive (4-mode) 29H9372 CD-ROM Drive (8x) 82H8851 26b Diskette Drive Removable Strap 29H9237 2 7 Lower Shield 29H9[...]

  • Page 531

    Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek 29H9080 Hebrew 29H9077 Italian 29H9069 Japanese 29H9083 New World Spanish 29H9081 Norwegian 29H9075 Portuguese 29H9078 Russian 29H9084 Spanish 29H9072 Swedish or Finnish 29H9070 Swiss 46H5989 Turkish 29H9079 U.K.[...]

  • Page 532

    LCD Parts List LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 29H9029) 520 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 533

    LCD Cover Group 46H5710 Note Includes the following parts: 1 Slide Knob 2 Front Cover 3 Screw Cap, Large 4 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover - Screw Cap - Screw - Tape Hinge Group 46H5714 Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group 46H5717 Note Includes the following parts: 8 Interface Cable Assembl[...]

  • Page 534

    LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 73H6599) 522 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 535

    LCD Cover Group 46H5711 Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group 46H5714 Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group 46H5718 Note Includes the following parts: 4 Interface Cable Assembl[...]

  • Page 536

    LCD Unit, 10.4 SVGA (P/N 29H9227) 524 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 537

    LCD Cover Group 46H5712 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Slide Knob - Screw Cap - Screw - Tape Hinge Group 46H5715 Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Assembly 46H5719 Note Includes the following parts: 3 Interface Cable Assembly - Screw Cap Th[...]

  • Page 538

    LCD Unit, 10.4 VGA (P/N 46H5355) 526 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 539

    LCD Cover Group 46H5712 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Slide Knob - Screw Cap - Screw - Tape Hinge Group 46H5715 Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Group 46H5720 Note Includes the following parts: 3 Interface Cable Assembly - Screw Cap Think[...]

  • Page 540

    LCD Unit, 11.3 DSTN (P/N 39H6232) 528 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 541

    LCD Cover Group 46H5713 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group 46H5716 Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Group 46H5721 Note Includes the following parts: 3 Interface Cable Assembly - Screw Cap Inver[...]

  • Page 542

    LCD Unit, 12.1 XGA (P/N 82H8486) 530 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 543

    LCD Cover Group 82H8891 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group 82H8892 Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Group 82H8893 Note Includes the following parts: 3 Interface Cable Assembly [...]

  • Page 544

    LCD Unit, 12.1 XGA (P/N 46H5735, ASM P/N 46H5731) 532 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 545

    LCD Cover Group 46H5736 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group 82H8892 Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Group 46H5737 Note Includes the following parts: 3 Interface Cable Assembly [...]

  • Page 546

    LCD Unit, 12.1 SVGA (P/N 82H8496) 534 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 547

    LCD Cover Group 82H8891 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap (4) - Screw - Tape Hinge Group 82H8892 Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Group 82H8894 Note Includes the following parts: 3 Interface Cable Assem[...]

  • Page 548

    LCD Unit, 12.1 SVGA (P/N 46H5725) 536 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 549

    LCD Cover Group 46H5726 Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group 46H5714 Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group 46H5738 Note Includes the following parts: 4 Interface Cable Assembl[...]

  • Page 550

    LCD Unit, 12.1 SVGA (P/N 11J8867, ASM P/N 11J8855) 538 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 551

    LCD Cover Group 11J8868 Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 9 Slide Knob - Screw Cap - Screw - Tape Hinge Group 11J8869 Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group 11J8870 Note Includes the following parts: 4 Interface Cable Assembl[...]

  • Page 552

    Common or Option Parts List Miscellaneous Parts Security Parts Kit 29H9294 (Includes the following:) Keyboard Security Plate (760C) Keyboard Security Plate (760CD) PC Card Security Plate (760C) PC Card Security Plate (760CD) PC Card Security Stopper Keyboard Security Plate for Dock (760C) Keyboard Security Plate for Dock (760CD) Screw Kit 39H7003 ([...]

  • Page 553

    PSTN Cable Austria 58G4386 Australia 58G4343 Belgium 58G4346 Denmark 58G4333 Finland 58G4334 France 58G4335 Germany 58G4347 U.S., Thailand, Malaysia, Singapore, and Hong Kong 43G3398 Netherlands 58G4340 New Zealand and PRC 58G4332 Norway 58G4334 Sweden 58G4336 Switzerland 58G4348 U.K. 58G4345 ThinkPad 760 (9546, 9547) 541[...]

  • Page 554

    Options Notes: 1. When you replace the AC Adapter or the Quick Charger, use the one for the country you are in, even if the computer is from a different country. 2. The warranty for the system unit does not apply to all options. 810MB Hard Disk Drive Assembly 29H9366 1.08GB Hard Disk Drive Assembly 29H9367 Audio Cable 66G5180 Battery Pack (NiMH) 29[...]

  • Page 555

    Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish or Finnish 95F5468 Swiss (French) 95F5711 Swiss (German) 95F5715 Turkish 95F5467 U.K. English 95F5741 U.S. English[...]

  • Page 556

    Power Cords 1 2 3 4 5 6 7 8 9 10 Warning: Use the power cord certified for your country. 3-Prong 1 Colombia, U.S., Venezuela 25H2207 Korea 25H2207 Japan, 2-prong 85G6665 2 Hong Kong, Singapore, U.K. 25H2215 3 France, Germany, Spain 25H2209 4 Italy 25H2223 5 Australia, New Zealand 25H2205 6 Denmark 25H2211 7 Israel 25H2225 8 Bangladesh, Pakistan, Sr[...]

  • Page 557

    2-Prong Slim 1 Colombia, U.S., Venezuela 13H5264 Korea 13H5264 Japan 13H5273 2 Hong Kong, Singapore, U.K. 14F0033 3 France, Germany, Spain 13H5270 4 Italy 13H5270 5 Australia, New Zealand 13H5276 6 Denmark 13H5270 7 Israel 13H5270 8 Bangladesh, Pakistan, Sri Lanka, 13H5279 South Africa 9 Switzerland 13H5270 10 Thailand 13H5264 3-Prong Slim 1 Colomb[...]

  • Page 558

    546 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 559

    ThinkPad SelectaDock Docking System Read This First ................. 5 4 8 General Preparation . . . . . . . . . . . . . . . 550 Checkout Guide . . . . . . . . . . . . . . . . 551 Power Supply . . . . . . . . . . . . . . . . 552 Checking the Installed Devices List ...... 5 5 4 Printer . . . . . . . . . . . . . . . . . . . . . 554 External Display [...]

  • Page 560

    Read This First Before you go to the checkout guide, be sure to read this section. Important Notes  Only certified, trained personnel should service the computer .  Read FRU service procedures before replacing any FRUs.  Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are[...]

  • Page 561

    3. Date when part failed. 4. Date of purchase. 5. Failure symptoms, error codes appearing on display, and beep symptoms. 6. Procedure index and page number in which failing FRU was detected. 7. Failing FRU name and part number. 8. Machine type, model number, and serial number. 9. Customer's name and address. Before servicing with the computer,[...]

  • Page 562

    Notes If the following symptoms are present, they might indicate damage caused by non-warranted activity:  Missing parts might be a symptom of unauthorized service or modification.  HDD spindles can become noisy if subjected to excessive force or by being dropped.  I9990303 errors can be caused by exposure to strong magnetic fields. Genera[...]

  • Page 563

    Checkout Guide Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. Important When the Problem Determination Procedure in the operation manual that is supplied with th[...]

  • Page 564

    Symptoms (Verified) Go to The configuration is not the same as the installed devices. “Checking the Installed Devices List” on page 554. Other symptoms (such as LCD display problems) “Symptom-to-FRU Index” on page 565, and then use the other symptom table. Symptoms cannot be recreated. (Intermittent problems) Use the customer reported sympt[...]

  • Page 565

    6. Connect the power cord. 7. Check the voltages at connector 1 . 8. Disconnect the power cord. 9. Remove power supply connector 2 from the main card. 10. Install jumpers between pins 6 and 8, and pins 1 and 17 of connector 2 . 11. Reconnect the power cord. 12. Check the power supply voltages at connector 2 .I f the voltage is not correct, replace [...]

  • Page 566

    Checking the Installed Devices List If a device is installed but the icon appears in a gray shade rather than a dark shade on the basic diagnostics screen, the device is defective. Reseat the device connectors. If the symptom remains, replace the device or the system board. If needed, adjust the contrast control to clearly distinguish the shades of[...]

  • Page 567

    Note: If the replaced parts did not resolve the problem, put the original parts back in the IBM ThinkPad Dock I. Do not replace non-defective parts. 1. Adapter 2. Main Card of IBM ThinkPad Dock I External Display If the screen is rolling, replace the external display. If the problem is not corrected, replace FRUs in the following order one at a tim[...]

  • Page 568

    If the external display does not meet these specifications, replace the external display. If the external display meets these specifications, replace FRUs in the following order one at a time until the problem is corrected. Note: If the replaced parts did not resolve the problem, put the original parts back in the IBM ThinkPad Dock I. Do not replac[...]

  • Page 569

    Note: If the replaced parts did not resolve the problem, put the original parts back in the IBM ThinkPad Dock I. Do not replace non-defective parts. a. Keyboard cable b. Main card of IBM ThinkPad Dock I How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter key works the same as select[...]

  • Page 570

    How to Run the Keyboard Test: Use the following procedure to run the keyboard key test. 1. Power-off the computer. 2. Remove the external keyboard, if one is attached. 3. Press and hold F1 key, then power-on the computer. Hold F 1 until the Easy-Setup screen appears. 4. Select Test and press Enter . The basic diagnostic screen appears. 5. Press Ctr[...]

  • Page 571

    Running Diagnostics The IBM ThinkPad Dock I Options Diskette helps you troubleshoot the expansion unit, SCSI adapter, and SCSI device problems through a series of menus. Run the diagnostics after you have completed the installation of the IBM ThinkPad Dock I and SCSI devices to verify these devices work correctly. Do the following: 1. Power-off the[...]

  • Page 572

    Testing the Expansion Unit 1. The Test Selection Menu appears when you select Test Expansion Unit on the Main Menu . Select one: 1. Run the test one time 2. Run the test T est Selection Menu Enter F1=Help F3=Exit 2. Select an item on the screen and follow the instructions that appear on the screen. 560 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 573

    Testing the SCSI Subsystem Note: If a SCSI adapter is installed in an PCI adapter card slot, remove it before running the SCSI diagnostic program. 1. When you select Test SCSI Subsystem on the Main Menu , the diagnostics program checks the system configuration for SCSI devices and displays the following if no SCSI controller is found. If a SCSI con[...]

  • Page 574

    3. If the initialization ends successfully, the following screen appears. Select an item. SCSI Subsystem Diagnostics Utility V2.1 Enter F3=Exit 1. Run the tests one time 2.Run the tests continuously Select one 4. The SCSI Devices Test Menu appears. Select one of the devices. SCSI Subsystem Diagnostics Utility V2.1 Enter F3=Exit Select one 1.All 2. [...]

  • Page 575

    SCSI Subsystem Diagnostics Utility V2.1 Enter F3=Exit Select one 1.All 2. (device name) (ID0) 3. (device name) (ID1) 4. (device name) (ID2) 5. (device name) (ID3) 6. (device name) (ID4) 7. (device name) (ID5) 8. (device name) (ID6) 9. (device name) (ID7) 0. (device name) (ID8) SCSI Devises Test Menu Insert a scratch TAPE in the drive. 6. Insert the[...]

  • Page 576

    SCSI Subsystem Diagnostics Utility V2.1 Enter F3=Exit Select one 1.All 2. (device name) (ID0) 3. (device name) (ID1) 4. (device name) (ID2) 5. (device name) (ID3) 6. (device name) (ID4) 7. (device name) (ID5) 8. (device name) (ID6) 9. (device name) (ID7) 0. (device name) (ID8) SCSI Devises Test Menu IDn: Test Passed device name 10. If the test is u[...]

  • Page 577

    Symptom-to-FRU Index The Symptom-to-FRU Index lists error symptoms and possible causes. The most likely cause is listed first. Note: Replace the FRUs one at a time in the sequence shown in the FRUs of the IBM ThinkPad Dock I Sequence of Action column. If a replaced part did not resolve the problem, put the original part back in the IBM ThinkPad Doc[...]

  • Page 578

    Numeric Error Codes Symptom/Error IBM ThinkPad Dock I FRUs Sequence of Actions 10X, 11X 101: Interrupt failure. 102: Timer failure. 103: Timer interrupt failure. 104.: Protected mode failure. 105: Last 8042 command not accepted. 107: NMI test failure. 108: Timer bus test failure. 109: Low meg-chip select test. 1. Adapter in slot (if used) 2. Riser [...]

  • Page 579

    Symptom/Error IBM ThinkPad Dock I FRUs Sequence of Actions 6XX 1. Before changing any devices, run the diagnostic test. (See the “How to Run the Diagnostics” on page 557.) 2. FDD external attachment kit 3. Diskette drive assembly 4. Riser card 11XX, 12XX 1 . Serial devices 2. Communication cable 3. Riser card 17XX 1. Hard disk drive (2.5-inch T[...]

  • Page 580

    Diagnostic Error Codes If an error is detected, the following appears:  Large X on the left side of the device icon.  Device ID (three digit)  Error code (two digit)  FRU code (four digit) Exit OK x Restart Start DEV 001 ERR 0010 FRU 02 SystemBoard Memory Display HDD-1 FDD-1 Parallel PCMCIA-1 1 1 1 PCMCIA-2 FDD-2 2 2 2 HDD-3 3 CDROM-2 1[...]

  • Page 581

    Icon Device ID Suspected Device HDD-2 2 151 Hard Disk in UltraBay HDD-3 3 067 External Hard Disk Drive FDD-1 1 006 Diskette Drive FDD-2 2 066 External Diskette Drive PCMCIA-1 1 080 PCMCIA PCMCIA-2 2 088 External PCMCIA Parallel 009 Parallel Serial 011, 012 Serial DSP 113 DSP 1 CDROM-1 215 CD-ROM 2 CDROM-2 216 External CD-ROM Infrared 103 IR Audio 1[...]

  • Page 582

    FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated by the two leftmost digits first, then replace the FRU that indicated two rightmost digits. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is fi[...]

  • Page 583

    Beep Symptoms Symptom/Error IBM ThinkPad Dock I FRUs Sequence of Actions Beep sounds continuously. 1. Security feature group 2. Main card Keyboard-Related Symptoms Symptom/Error IBM ThinkPad Dock I FRUs Sequence of Actions One or more keys do not work on the external keyboard, but the IBM ThinkPad Dock I is otherwise functional. Go to “External K[...]

  • Page 584

    Power-Related Symptoms Symptom/Error IBM ThinkPad Dock I FRUs Sequence of Actions Although the computer is turned off, the fan of the IBM ThinkPad Dock I power supply is running. The fan is working correctly. To stop the fan, set the key lock to the external left position. ( 2 ) The power of IBM ThinkPad Dock I cannot be turned off. See “Undeterm[...]

  • Page 585

    Undetermined Problems Use the following procedure when the diagnostic tests do not identify the failing adapter or device. Check that all cables, wires, and connectors are connected so that they do not cause a short circuit. If any problems are found, reconnect or replace them. Check the power supply for correct operation (see “Power Supply” on[...]

  • Page 586

    FRU Removals and Replacements This section contains information on removals and replacements, and locations.  The arrows in the removals and replacements show the direction of movement to remove a field replaceable unit (FRU), or to turn a screw to release the FRU. The arrows are marked in numeric order to show the correct sequence of removal. ?[...]

  • Page 587

    1010 SelectaDock I  Make sure the security key is in the unlock position. 3 1020 Rear Panel / Option Card Cover (Option) Rear Panel: ThinkPad SelectaDock Docking System 575[...]

  • Page 588

    Option Card Cover (If installed) 1 1 2 4 3 3 6 6 5 7 576 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 589

    1030 Upper Cover  SelectaDock Base Model I (1010)  Rear Panel / Option Card Cover (1020) 3 2 1 1 4 5 Inside view Step Length (Quantity) Memo .1/ M 2.6 x 5 mm (2) Self tap, Black .2/ M 2.6 x 5 mm (1) Self tap .3/ M 2.6 x 8 mm (3) Black ThinkPad SelectaDock Docking System 577[...]

  • Page 590

    1040 Fan Assembly  SelectaDock Base Model I (1010)  Rear Panel / Option Card Cover (1020)  Upper Cover (1030) 1 1 2 3 Step Length (Quantity) Memo .1/ M 2.6 x 5 mm (3) Self tap .2/ M 2.6 x 5 mm (2) Self tap 1050 LCD Panel  SelectaDock Base Model I (1010)  Rear Panel / Option Card Cover (1020)  Upper Cover (1030) 1 578 IBM Mobile Sy[...]

  • Page 591

    1060 Power Unit  SelectaDock Base Model I (1010)  Rear Panel / Option Card Cover (1020)  Upper Cover (1030)  Connector of the LCD Panel (1050) 3 5 2 4 1 6 Step Length (Quantity) Memo .2/ M 3 x 5 mm (1) .3/ M 2.6 x 5 mm (1) .4/ M 2.6 x 8 mm (1) .5/ M 2.6 x 4 mm (2) ThinkPad SelectaDock Docking System 579[...]

  • Page 592

    1070 Riser Card/Main Board  SelectaDock Base Model I (1010)  Rear Panel / Option Card Cover (1020)  Upper Cover (1030)  Fan Assembly (1040)  Connector of the LCD panel (1050)  Power Unit (1060) 1 3 4 2 5 6 Step Length (Quantity) Location .1/ M 2.6 x 5 mm (1) Main Board M 2.6 x 6 mm (2) FDD connector M 2.6 x 8 mm (2) HDD connector [...]

  • Page 593

    8 7 7 a b Procedure continued on the next page. Step Length (Quantity) Memo .5/ M 2 x 4 mm (2) Flat head Step Length (Quantity) Location .7/ a: M 2.6 x 5 mm (1) b: M 2.5 x 3 mm (3) b: Bottom of the base cover ThinkPad SelectaDock Docking System 581[...]

  • Page 594

    10 11 9 9 12 Step Length (Quantity) Location .9/ M 2.6 x 4 mm (2) Self tap 582 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 595

    Locations SelectaDock Base Model I Front View .1/ Security Lock .2/ Lock Indicator .3/ PC Card Lock .4/ Right-Hand Hole .5/ Computer Catch Slit .6/ Computer Lock .7/ Left-Hand Hole .8/ Ejector .9/ Docking Connector ThinkPad SelectaDock Docking System 583[...]

  • Page 596

    Rear View .1/ Mouse/Pointing Device Connector .2/ Keyboard/Numeric Keypad Connector .3/ Kensington Lock Keyhole .4/ Parallel Connector .5/ Power Jack .6/ Line-Out Jack .7/ Serial Connector .8/ External Display Connector .9/ External Diskette Drive Connector .1ð/ Expansion Connector 584 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 597

    SelectaDock I Front View .1/ PCMCIA Slot .2/ PC Card Lock Slide .3/ SelectaDock Base Model I Lock .4/ UltraBay Connector 1 .5/ UltraBay Connector 2 .6/ Feature Jumper .7/ Blank Bezel .8/ Status Indicator .9/ Docking Guide .1ð/ Docking Connector ThinkPad SelectaDock Docking System 585[...]

  • Page 598

    Rear View .1/ Power Connector .2/ MIDI/Joystick Jack .3/ SCSI Connector .4/ Line-Out Jack .5/ ISA Adapter Card Slot .6/ PCI Adapter Card Slot 586 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 599

    System Status Indicators .1/ Docked .1/ Power On .2/ Suspend Mode .3/ Diskette Drive In-use .4/ Hard Disk In-use .5/ Attention ThinkPad SelectaDock Docking System 587[...]

  • Page 600

    Parts Listing SelectaDock (3547) 1 2 3 4 5 6 7 588 IBM Mobile Systems - ThinkPad HMM Volume 3[...]

  • Page 601

    1 Upper Cover 39H7419 2 Fan ASM 39H7420 3 Riser Card ASM 39H7421 4 LCD ASM 5 Base Cover ASM 39H7418 6 Main Board ASM 39H7422 7 Power Supply Unit 39H7417 Option Card Cover 39H7423 Miscellaneous Kit (Includes the following:) Screws Spacers Clamps 39H7431 SelectaDock Base Model I 39H7416 Options Tape Drive Kit 84G1290 Bracket and Bezel 84G1291 Shelf 8[...]

  • Page 602

    Power Cords 1 2 3 4 5 6 7 8 9 10 Warning: Use the power cord certified for your country. 1 Colombia, U.S., Venezuela 13F9959 Japan, 2-pin 6454377 Japan, 3-pin 65F0031 2 Hong Kong, Singapore, U.K. 14F0033 3 France, Germany, Spain 13F9979 4 Italy 14F0069 5 Australia, New Zealand 13F9940 6 Denmark 13F9997 7 Israel 14F0087 8 Bangladesh, Pakistan, Sri L[...]

  • Page 603

    Common Devices Checkout External Diskette Drive Test ........... 5 9 2 External Display Self-Test ............ 5 9 2 External Keyboard/Auxiliary Input Device Checkout 593 Fax/Modem Checkout . . . . . . . . . . . . . . 594 Printer Checkout . . . . . . . . . . . . . . . . 596 Port Replicator Checkout ............ 5 9 7 TrackPoint Checkout . . . . . .[...]

  • Page 604

    External Diskette Drive Test Use the following procedure to isolate the diskette problem to a controller, drive or diskette. A scratch, write-enabled 2HD diskette is required. 1. Select the icon FDD on the TEST MENU . By doing this, the controller test and the drive read/write test run. If the controller test detects an error, FRU code 10 appears. [...]

  • Page 605

    Check for the following conditions:  You should be able to vary the screen intensity by adjusting the contrast and brightness controls.  The screen should be white or light gray, with a black margin (test margin) on the screen. Note: The location of the test margin varies with the type of display. The test margin might be on the top, bottom, [...]

  • Page 606

    Fax/Modem Checkout 001 – Power-off the computer. – Ensure that the modem is installed correctly. – If the modem never worked in customer mode, ensure that all drivers are loaded correctly onto the computer. – Ensure that the communication program is supported on the computer. – Ensure that the public switch telephone network (PSTN) cable [...]

  • Page 607

    006 (continued) – Have the customer transmit a call. WAS THE CALL TRANSMITTED SUCCESSFULLY? Yes No 007 Go to Step 011. 008 – Have the customer receive an incoming call on the modem. WAS THE INCOMING CALL RECEIVED? Yes No 009 Go to Step 014. 010 The diagnostic tests have completed successfully. If you still suspect a problem that is not software[...]

  • Page 608

    (CONTINUED) 016 Have the telephone line checked. Printer Checkout 1. Make sure the printer is correctly connected and is powered-on. 2. Run the printer self-test. If the printer self-test does not run correctly, the problem is in the printer. Refer to the printer service manual. If the printer self-test runs correctly, do the following. 1. Verify t[...]

  • Page 609

    Port Replicator Checkout Use the following procedure to isolate a port replicator problem. A port replicator attaches to the system expansion connector at the rear of the computer. 1. Power-off the computer. 2. Remove the failing devices from the replicator. 3. Unplug the AC adapter from the replicator, if attached. 4. Remove the port replicator fr[...]

  • Page 610

    TrackPoint Checkout  If the TrackPoint does not work, check the configuration. If the configuration of the TrackPoint is set to Disabled o r Off , change it to Enable or On . If the problem remains, continue. Note: TrackPoint automatically compensates to adjust the pointer sensor. This causes the pointer to move slightly on the screen and then s[...]

  • Page 611

    TV Tuner The TV Tuner Pack (hereafter called TV Tuner) is an option for watching TV programs or videos on the IBM TFT color notebook computer. The computer changes to TV reception when the removable diskette drive is replaced with the TV Tuner. The TV screen and normal computer display are easily switched by using the Hot key on the front panel of [...]

  • Page 612

    Icons Functions .8/ Function Key Enters the mode to change the value of each function, such as TV channel or color contrast. (See “Using the Function Key” on page 601.) .9/ TV/EXT Switch Switches the TV mode or external video mode. .1ð/ Volume Knob Controls the speaker volume. .11/ Audio-In Jack Connects the audio-in connector of the AV cable.[...]

  • Page 613

    Using the Function Key: Each time you press the Function key ( ), one of the following messages (called On-Screen Message ) appears at the top left corner of the LCD. The changed values are automatically saved when you return to the “TV Channel” On-Screen message. The values are not saved when you power-off the TV Tuner without returning to thi[...]

  • Page 614

    Message on LCD Parameter à --- (No function) Reserved. à LO à HI Auto Tune Sensitivity Selection LO : Means the sensitivity of the TV is low. In this mode, the TV Tuner receives strong TV signals only. To set LO , press . HI : Means the sensitivity of the TV is high (factory default). In this mode, the TV Tuner receives weak and strong TV signal[...]

  • Page 615

    Power-on the TV Tuner: Use the ThinkPad Features program or PS2.EXE. to power-on the TV Tuner; then power-on the internal device in the diskette drive compartment. If power for the internal device is turned off when the TV Tuner is set up, nothing appears on the LCD display. Turn on power for the TV Tuner again.  If you are using DOS, do one of [...]

  • Page 616

    Troubleshooting The following table shows what to do to solve problems when the TV Tuner does not work correctly. Problem Probable Cause The TV Tuner does not operate. (No picture or sound)  Computer is not powered on.  Computer is in suspend mode.  Volume control of the TV Tuner or computer is not adjusted correctly.  The power for the[...]

  • Page 617

    Common Parts Listing This section contains FRUs common to most IBM portable, laptop, and notebook computers. External Diskette Drives 5.25-Inch Diskette Drive: 360KB External (4869-001) 72X6759 360KB External (4869-501) 72X6768 1.2MB External (4869-002) 15X7993 1.2MB External (4869-502) 15X7994 5.25-Inch Drive Adapter 72X6757 5.25-Inch Drive Adapte[...]

  • Page 618

    SCSI Adapters, Terminators, Cables SCSI Adapter/A (without Cache) 85F0002 SCSI Internal Cable 64F4127 SCSI Adapter/A (with Cache) 85F0063 Terminator, External (for 85F0063) 33F8464 Terminator, Internal (for 85F0063) 34F0025 Terminator, Internal (for 85F0002) 57F2870 SCSI Fast Adapter (16 bit) 92F0330 SCSI External Cable (for 92F0330) 32G4089 SCSI I[...]

  • Page 619

    Optional Enhanced Keyboards (101/102 Key) Keybutton Kits (101/102 Key) Japanese Keyboard Type 2 (106 Key, DBCS Support) Space-Saving Keyboards (84/85 Key) with PS/2 Style Cable 59G7980 with AT Style Cable 59G7981 with 25mm PS/2 Trackball 59G7982 with 25mm Serial Trackball 59G9757 Keybutton Kits (R), Belgian 1392033 Keybutton Kits (R), Canadian Fren[...]

  • Page 620

    Display Power Cords 1 2 3 4 5 6 7 8 9 10 Index Country 1 Colombia, U.S., Venezuela 6952300 Colombia, U.S., Venezuela 62X1045 2 Hong Kong, Singapore, U.K. 14F0033 3 France, Germany, Spain 13F9979 4 Italy, Chile 14F0069 5 Australia, New Zealand, New Guinea, 13F9940 Papua 6 Denmark 13F9997 7 Israel 14F0087 8 Bangladesh, Pakistan, South Africa, 14F0015[...]

  • Page 621

    Miscellaneous Information Acronyms, Abbreviations and Terms Term Information ACPA/A Audio Capture and Playback Adapter ADP Automatic Data Processing Alt Alternate ANSI American National Standards Institute ARTIC A Real Time Interface Coprocessor ASCII American National Standard Code for Interface Interchange AT Advanced Technology (as in AT Bus) AV[...]

  • Page 622

    Term Information IPL Initial Program Load IR Infrared ISO International Organization for Standardization ISDN Integrated-Services Digital Network LAN Local Area Network LBA Local Block Address LTB Local Transfer Bus LUN Logical Unit Number (as in SCSI) MAP Maintenance Analysis Procedure MCGA Modified Color Graphics Adapter (320 x 200 x 256) MCA Mic[...]

  • Page 623

    Send Us Your Comments! We want to know your opinion about this manual (part number 84H8099). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA) . Name Phone Number 1. Do you like this manual? ____ Yes ____ No 2. What would you like to see added, cha[...]

  • Page 624

    Do You Need Technical References? We have a wide range of hardware technical references that provide in-depth information about IBM personal computer products. Our Technical Reference Library includes information about:  Micro Channel, Setup, and Subsystem Control Block architectures  Common interfaces (including microprocessors, system timer[...]

  • Page 625

    Problem Determination Tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.  Machine type and model  Processor or hard di[...]

  • Page 626

    Phone Numbers, U.S. and Canada Authorized Dealers or Servicers U.S. Customers and Helpware Subscribers Number Information 919-517-0001 Bulletin Board Service - PC Company 800-528-7705 Bulletin Board Service - TSS Only 800-937-3737 IBM Business Partner Education 800-426-2472 IBM Customer Engineer Technical Support 800-IBM-DEAL IBM Dealer Support Cen[...]

  • Page 627

    IBM Canada Customer and Servicer Support Number Information 800-661-PSMT Business Partner Marketing Support 905-316-5556 Business Partner Marketing Support - Toronto 514-938-6048 Business Partner Marketing Support - French 800-465-4YOU Customer Relations 800-IBM-SERV Customer Service Dispatch 800-263-2769 Customer Service Parts 800-465-2222 Custome[...]

  • Page 628

    Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid intel[...]

  • Page 629

    The following terms are trademarks or service marks of other companies as follows: ActionMedia Intel Corporation DCA Digital Communications Associates, Inc. Intel Intel Corporation Intel486 Intel Corporation Lexmark Lexmark International, Inc. Mylar E. I. du Pont de Nemours and Company Microsoft Microsoft Corporation MMX Intel Corporation PCMCIA Pe[...]

  • Page 630

    IBM  Part Number: 84H8099 Printed in U.S.A. S82G-15ð3-ð5[...]