IBM 5000 manual

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Table of contents for the manual

  • Page 1

    I BM Netfinity 5000 Server Hardware Information and Procedures[...]

  • Page 2

    Note Before using this information and the product it supports, be sure to read the general information in “Product Warranties and Notices” in the “Legal and Safety Information” section of this Server Library . First Edition (September 1998) INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY O[...]

  • Page 3

    Tables 1. Maximum Allowable Drive Sizes ........................ 5 7 2. Automatically Assigned SCSI IDs ....................... 5 8 3. Switch Settings for Microprocessor Speed .................. 7 0 4. Serial Port Connector Pin-Number Assignments .............. 8 3 5. Parallel Port Connector Pin-Number Assignments ............. 8 5 6. Video Port Co[...]

  • Page 4

    Contents Safety Information Statements ........................... vii Lithium Battery Notice .................................. i x Laser Compliance Statement .............................. x About This Book .................................... x i How This Book is Organized .............................. x i Notices Used in This Book ............[...]

  • Page 5

    Ethernet Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Chapter 5. Installing a Server in a Rack Enclosure .............. 9 3 Before You Begin .................................... 9 4 Installing the Rack Model in a Rack Enclosure ................... 9 6 Removing the Rack Model from a Rack Enclosure ..............[...]

  • Page 6

    Safety Information Statements Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Před instalací tohoto produktu si přečtěte příručku bezpečnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Ennen kuin asennat tämän tuotteen,[...]

  • Page 7

    1 DANGER To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. To avoid shock hazard: – The power cord must be connected to a properly wired and earthed receptacle. – Any equipment to which this product will be attached must also be c[...]

  • Page 8

    Lithium Battery Notice 2 CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly [...]

  • Page 9

    Laser Compliance Statement Laser Compliance Statement Some IBM server models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Fed[...]

  • Page 10

    Notices Used in This Book About This Book This book provides instructions on how to set up and configure your Netfinity 5000 server and how to install and remove options. This book also provides information to help you solve many simple problems that might occur. If you have not yet set up your server, refer to the “Express Setup and Installation[...]

  • Page 11

    Related Publications  Caution These notices indicate situations that can be potentially hazardous to you. A caution notice is placed just before descriptions of potentially hazardous procedure steps or situations. Related Publications The IBM Netfinity 5000 Hardware Maintenance Manual and the IBM Netfinity 5000 Hardware Maintenance Manual Supple[...]

  • Page 12

    Chapter 1. Introducing Your Netfinity 5000 We appreciate your decision to purchase an IBM Netfinity Server. Your Netfinity 5000 server is a high-performance server with the capability of microprocessor upgrade to a symmetric multiprocessing (SMP) server. It is ideally suited for networking environments that require superior microprocessor performan[...]

  • Page 13

    This chapter contains: Features at a Glance .................................. 3 What Your IBM Netfinity 5000 Server Offers ..................... 4 Reliability, Availability, and Serviceability Features ................. 6 Controls and Indicators ................................. 7 Server Controls . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 14

    Features at a Glance Features at a Glance The following table summarizes the features of the Netfinity 5000 server. Microprocessor  Intel  Pentium  I I microprocessor with MMX  technology  512 KB of level-2 cache (min) Memory  Standard: 64 MB (min), expandable to 1 GB  100 MHz, error correcting code (ECC) registered synchronous[...]

  • Page 15

    What Your IBM Netfinity 5000 Server Offers The IBM Netfinity 5000 server is designed to be cost effective, powerful, and flexible. Your server offers:  Impressive performance using an innovative approach to SMP The Netfinity 5000 server supports up to two Pentium II microprocessors. Your server comes with one Pentium II microprocessor installed [...]

  • Page 16

    Refer to the “Advanced System Management Information” section of this Server Library for more information.  IBM ServerGuide CDs The ServerGuide CDs included with IBM Netfinity servers provide programs to help you set up your server and install the network operating system (NOS). The ServerGuide program detects the hardware options installed,[...]

  • Page 17

    Reliability, Availability, and Serviceability Features Three of the most important factors in server design are reliability, availability, and serviceability (RAS). These factors help to ensure the integrity of the data stored on your server; that your server is available when you want to use it; and that should a failure occur, you can easily diag[...]

  • Page 18

    Controls and Indicators Controls and Indicators The most commonly used controls and status indicators are on the front of your server. Server Controls .1/ Diskette-Eject Button: Press this button to release a diskette from the drive. .2/ Diskette Drive In-Use Light: This light comes on when the diskette drive is accessed. .3/ CD-ROM Manual Tray-Rel[...]

  • Page 19

    Controls and Indicators .6/ Power-on switch: Use this switch to turn on your server, or to return the server to Standby mode (power is present but the server is not turned on). Important After you plug the server power cord into an outlet, wait 20 seconds before pressing the power switch. (During this time, the system-management processor is initia[...]

  • Page 20

    Controls and Indicators Status Indicators The following illustrations identify the indicators located on the front of the server. Tower model Rack model .1/ Power-On Light: This green LED blinks when the server is in Standby mode (power is present but the server is not turned on). The blinking changes to a solid (continuous) light when you turn on [...]

  • Page 21

    Controls and Indicators .4/ Primary Microprocessor Activity Light: This green LED blinks to indicate the activity of a microprocessor installed in the primary microprocessor socket. The LED comes on during POST to indicate the presence of the microprocessor. .5/ Secondary Microprocessor Activity Light: This green LED blinks to show the activity of [...]

  • Page 22

    Controls and Indicators The following illustrations identify the indicators located on the back of the server. .1/ Power Supply Lights: These green LEDs indicate a power good status for each of the 175-watt modules in the power supply. If any power supply light is not illuminated when the Power-On Light on the front of the server is on, there is a [...]

  • Page 23

    Input/Output Connectors Input/Output Connectors The following illustrations identify the connectors located on the back of the server. .1/ Power Connector: The server power cable connects here. .2/ Serial Connector A: Signal cables for modems or other serial devices connect here to the 9-pin serial connector for serial port A. See “Devices and I/[...]

  • Page 24

    Input/Output Connectors .7/ Universal Serial Bus (USB) Connector 1: Attach I/O devices with universal serial bus (USB) connectors to USB connector 1. You need a 4-pin cable to connect a device to this port. .8/ Universal Serial Bus (USB) Connector 2: Attach I/O devices with universal serial bus (USB) connectors to USB connector 2. You need a 4-pin [...]

  • Page 25

    Expansion Bays Expansion Bays Your server comes with one 3.5-inch, 1.44 MB diskette drive, and one 5.25-inch CD-ROM drive. The following illustrations show the server front view with the door (if any) removed. .1/ CD-ROM Drive: Your server comes with an IDE CD-ROM drive. .2/ Open Bay (5.25-inch): The design of your server accommodates an additional[...]

  • Page 26

    Arranging Your Workspace Chapter 2. Arranging Your Workspace This chapter contains information on arranging your workspace. If you have not already done so, unpack your server. Follow the instructions in the “Express Setup and Installation” section of this Server Library . If you have a rack model, you can install your options and operating sys[...]

  • Page 27

    Arranging Your Workspace Arranging Your Workspace To get the most from your server, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets also can affect the way you arrange your workspac[...]

  • Page 28

    Arranging Your Workspace clarity of the image on the screen; try them only after you have exhausted other methods of reducing glare. Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner. Air Circulation Your server and monitor p[...]

  • Page 29

    Chapter 3. Configuring Your Server This chapter provides information about the configuration and utility programs that come with your server. The configuration programs are part of the basic input/output system ( BIOS ) that comes with your server. Using these programs, you can set the system date and time, define input and output device parameters[...]

  • Page 30

    Configuration Overview Configuration Overview You play a key role in how your server allocates resources to organize and interconnect hardware devices and software programs. This allocation process is referred to as configuration . The steps required to configure your server depend on the number and types of devices and programs that you install. Y[...]

  • Page 31

    The Configuration/Setup Utility 6. Resolve configuration conflicts. See “Resolving Configuration Conflicts” on page 30. The Configuration/Setup Utility For most configurations, the server will operate using the default system settings. You need to change the settings only to resolve configuration conflicts or to enable or change device function[...]

  • Page 32

    Using the Configuration/Setup Utility Using the Configuration/Setup Utility From the Configuration/Setup Utility program main menu you can select settings you want to change. Pressing F1 displays Help information for a selected menu item. Notes: 1. If you enter only the power-on password and an administrator (supervisor-level) password is also set,[...]

  • Page 33

    Using the Configuration/Setup Utility Product Data Select this choice to view system information such as the machine type and model, the system serial number, the system board identifier, and the revision level or issue date of the flash electronically erasable programmable ROM (EEPROM) and BIOS. System Card Data Select this choice to view the syst[...]

  • Page 34

    Using the Configuration/Setup Utility You can configure the IDE channel (enabled or disabled) and view the IDE Primary Master Device (type, size, transfer selection and mode, and logical block addressing (LBA) mode). To display or change the port assignments: 1. Select Devices and I/O Ports. 2. Select a device or port; then, use the Left Arrow ( ?[...]

  • Page 35

    Using the Configuration/Setup Utility Type of Password Results No password set  No password required to start system.  You can access all choices on the Configuration/Setup Utility program main menu. Power-on password only  You must enter the password to complete the system startup.  You can access all choices on the Configuration/Setup[...]

  • Page 36

    Using the Configuration/Setup Utility When a power-on password is set, POST does not complete until you enter the password. If you forget the power-on password, you can regain access to the server through one of the following methods:  If an administrator password has been set, enter the administrator password at the power-on prompt (see “Usin[...]

  • Page 37

    Using the Configuration/Setup Utility Using the Administrator Password Menu The administrator password (sometimes called a supervisor-level password) controls access to some features of the server, including the Configuration/Setup Utility program. Important If an administrator password is set and then forgotten, it cannot be overridden or removed.[...]

  • Page 38

    Using the Configuration/Setup Utility Defining a System Owner's Name You can specify a system owner's name that displays during POST each time that your server is started. If you set an administrator password, only the administrator can set, change, or delete the system owner's name. To set the system owner's name: 1. Select Sys[...]

  • Page 39

    Using the Configuration/Setup Utility Use the Left Arrow ( ← ) or Right Arrow ( → ) key to highlight the options for the selected menu item. Core Chipset Control Select this choice to modify settings that control features of the core chip set on the system board. Do not make changes here unless directed to do so by an IBM authorized service rep[...]

  • Page 40

    Resolving Configuration Conflicts Plug and Play Most adapters designed for PCI slots are Plug and Play devices that are auto-configuring. However, many ISA adapters are not Plug and Play devices and you must allocate the system resources that the adapter will use. Select Plug and Play to identify the available system resources:  Memory  I/O p[...]

  • Page 41

    Resolving Configuration Conflicts  A software program is installed that requires the same resource as a hardware device. The steps required to resolve a configuration error are determined by the number and variety of hardware devices and software programs you install. If a hardware configuration error is detected, a configuration error message a[...]

  • Page 42

    Configuring the Ethernet Controller If a device driver is causing a memory-address conflict, refer to your operating-system documentation or the documentation supplied with the device drivers. Configuring the Ethernet Controller Your Netfinity 5000 server comes with an Ethernet controller on the system board. The Ethernet controller provides 10BASE[...]

  • Page 43

    Failover for Redundant Ethernet identical. Most applications and protocols that are currently installed on a standard Ethernet system can be seamlessly migrated to a Fast Ethernet system. Because of the equivalence of the two types of Ethernet, mixed Ethernet and Fast Ethernet systems also can be designed and implemented. The bandwidth required at [...]

  • Page 44

    Failover for Redundant Ethernet Notes: 1. Only one controller in the redundant pair is active at any given time. For example, if the primary Ethernet controller is active, then the secondary Ethernet controller cannot be used for any other network operation. 2. Your operating system determines the maximum number of IBM Netfinity 10/100 Fault Tolera[...]

  • Page 45

    Using the SCSISelect Utility Program 5. Check the Grouping box. This will show the possible combinations for redundant pairs. 6. Select the adapter pair you want and then select OK . Note that the integrated Ethernet controller is located at PCI bus 0, slot 9. 7. Select Close to exit from the Network setup. When you restart the server, the failover[...]

  • Page 46

    Using the SCSISelect Utility Program Starting the SCSISelect Utility Program You can access this program when you start the server. The SCSISelect prompt appears after the IBM Netfinity Logo appears. Press Ctrl + A immediately after the SCSISelect prompt appears. Use the Up Arrow ( ↑ ) and Down Arrow ( ↓ ) key to move the highlight bar to the v[...]

  • Page 47

    Using the SCSISelect Utility Program  Advanced Configuration Options Select this choice to view or change the settings for advanced configuration options. These options include enabling support for large hard disk drives and support for BIOS parameters if BIOS is enabled. To reset to the the host adapter defaults, press F6 ; then, follow the ins[...]

  • Page 48

    Using the SCSISelect Utility Program Performing a Low-Level Disk Format You can perform a low-level format on hard disk drives using the Format Disk feature of the SCSISelect Utility program. Depending on the hard disk capacity, the low-level format program could take up to two hours. When To Use the Format Disk Program Use the Format Disk program:[...]

  • Page 49

    Chapter 4. Installing Options This chapter provides instructions to help you add options to your server. Some option-removal instructions are provided, in case you need to remove one option to install another. If you have several internal options to install, these instructions enable you to add them all at one time. This chapter contains: Before Yo[...]

  • Page 50

    Before You Begin Before You Begin Before you begin to install options in your server, read the following information: Notes: 1. Become familiar with the safety and handling guidelines specified under the “Legal and Safety Information” section of this Server Library , and under “Safety Information Statements” on page vii, “Electrical Safet[...]

  • Page 51

    Electrical Safety Electrical Safety 10 CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunications systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation an[...]

  • Page 52

    Handling Static-Sensitive Devices Handling Static-Sensitive Devices Static electricity, though harmless to you, can seriously damage server components or options. Note: When you are adding an internal option, do not open the static-protective package containing the option until you are instructed to do so. When you handle options and other server c[...]

  • Page 53

    Preparing to Install Options Preparing to Install Options Before you begin  Be sure your current server configuration is working properly.  Locate the key to the cover lock, if any.  Obtain a small, flat-blade screwdriver.  Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices” on page 42.  If you are pre[...]

  • Page 54

    Preparing to Install Options Preparing a Tower Model The hard disk drives in Netfinity 5000 server are hot-swappable. If you are installing only a hard disk drive (bays 1 through 5), go directly to “Installing or Removing Internal Drives” on page 56. Otherwise, continue with the following steps. 1. If you have a modem or fax machine attached to[...]

  • Page 55

    Preparing to Install Options 5. If you are installing or removing a drive in bays A to C, remove the front bezel. a. Locate the blue bezel release lever on the left side of the server in the top front corner. Bezel Release Lever b. Move the lever upward following the curve of the lever opening. c. Lift the bezel tabs out of the slots at the bottom [...]

  • Page 56

    Preparing to Install Options Preparing a Rack Model Before you begin Read the documentation that comes with the rack enclosure for additional safety and operating information. The hard disk drives in Netfinity 5000 server are hot-swappable. If you are installing only a hard disk drive (bays 1 through 5), go directly to “Installing or Removing Int[...]

  • Page 57

    Preparing to Install Options 5. Remove the top cover. a. Locate the captive thumbscrew .1/ on the back of the cover and turn it to release the cover. b. Slide the cover back about 25 mm (1 inch); then, lift the cover and remove it. c. Set the cover aside in a safe place. a. If you are installing or removing a drive in bays A to C, remove the front [...]

  • Page 58

    Preparing to Install Options 6. Install (or remove) the desired options. Option Go To: Adapters “Working with Adapters” on page 49 Memory modules “Working with Memory Modules” on page 54 Internal drives “Installing or Removing Internal Drives” on page 56 Microprocessors “Installing Microprocessors” on page 66 Power supply “Install[...]

  • Page 59

    Working with Adapters Working with Adapters Adding an adapter, such as a communication adapter, extends the capabilities and power of your server. For example, you can add a RAID (redundant array of independent disks) adapter that can enhance logical-drive capacity and performance. Adapter Considerations Your Netfinity 5000 server supports ISA and [...]

  • Page 60

    Working with Adapters The integrated video controller is not removable. If you want to disable this controller and use a video adapter instead, you can install a video adapter in an expansion slot. When you install a video adapter, the server BIOS automatically disables the integrated video controller. Attention : To avoid possible damage to adapte[...]

  • Page 61

    Working with Adapters b. If the adapter is a full length card in slot 1 or 2, ensure that the card support bracket has the appropriate card support installed for that slot. Each card support is also identified on the tab as ISA or PCI. Note: You might find it easier to replace the card support with the appropriate color card support if you remove t[...]

  • Page 62

    Working with Adapters 1) To remove a card support from a slot .1/ or storage location .2/ , gently release the card support tab .3/ and slide the card support away from the system board until the card support is free. 2) To insert a card support in a slot or a storage location, place the card support in the slot or storage opening and slide the car[...]

  • Page 63

    Working with Adapters c. Fit the foot of the slot retaining clamp to the top of the expansion slot. d. Push the curved arm of the slot retaining clamp toward the adapter until the clamp is locked into place. e. If necessary, connect any internal cables to the adapter. Refer to the documentation that comes with the option. f. If you removed the card[...]

  • Page 64

    Working with Memory Modules Working with Memory Modules Adding system memory to your server is an easy way to make programs run faster. You can increase the amount of system memory by installing options called memory modules . The server uses a noninterleaved memory configuration, with error correcting code (ECC) data protection. Notes: 1. Your ser[...]

  • Page 65

    Working with Memory Modules 4. Touch the static-protective package containing the DIMM to any unpainted metal surface on the server; then, remove the memory module from the package. 5. Position the DIMM so that the two key slots (openings in the connector pins) on the bottom edge align with the corresponding sections in the connector. 6. After alig[...]

  • Page 66

    Installing or Removing Internal Drives Installing or Removing Internal Drives Drives are devices that your server uses to store and retrieve data. You can add drives to your server to increase storage capacity and to enable your server to read other types of media. Location of Bays Internal drives are installed in bays . The bays are referred to as[...]

  • Page 67

    Installing or Removing Internal Drives Table 1. Maximum Allowable Drive Sizes Bay Drive Width Drive Type Drive Height A 5.25-inch Removable media drive 1 only 41.3 mm (1.6 in.) B 5.25-inch CD-ROM 41.3 mm (1.6 in.) C 3.5-inch Diskette drive 25.4 mm (1.0 in.) 1 through 5 3.5-inch Hot-swap hard disk 25.4 mm (1.0 in.) – Slim line (SL) 41.3 mm (1.6 in[...]

  • Page 68

    Installing or Removing Internal Drives SCSI Devices Your Netfinity 5000 server supports drives that comply with American National Standards Institute (ANSI) SCSI Standards X3.131-1986 (SCSI), X3.131-1994, (SCSI-2), X3.277-1996 (SCSI-3 Fast-20 parallel interface), and X3.253-1995 (SCSI-3 parallel interface). For a complete list of the SCSI devices s[...]

  • Page 69

    Installing or Removing Internal Drives You can change the default ID addresses of the drives by changing the jumper settings on the DASD backplane. See “SCSI Jumpers” on page 173. Termination Requirements The UltraSCSI controller and the backplane of the hot-swap bays provide termination for the internal SCSI bus (cable) in your server. There a[...]

  • Page 70

    Installing or Removing Internal Drives 2. Touch the static-protective bag containing the drive to any unpainted metal surface on the server; then, remove the drive from the bag. 3. Check the instructions that come with the drive, or contact your IBM reseller or IBM marketing representative to see if you need to set any switches or jumpers on the dr[...]

  • Page 71

    Installing or Removing Internal Drives 2. Remove the bay cover plate, if present. a. Remove the screws on either side of the cover plate that secure the plate to the target bay. b. Remove the cover plate from the server front panel. (Save the cover plate for future use.) 3. Using the instructions that come with the drive, together with these instru[...]

  • Page 72

    Installing or Removing Internal Drives Installing or Removing a Drive in Bay C (Diskette Drive) This section gives the procedure for installing or removing a diskette drive. Before you begin  Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices” on page 42.  Read the documentation that comes with the option. To r[...]

  • Page 73

    Installing or Removing Internal Drives c. Locate the drive-release tab on the diskette drive. d. Press the tab against the drive and hold it there; slide the drive into the bay until it clicks into place. 4. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the Installation” on page 76. Installing or Re[...]

  • Page 74

    Installing or Removing Internal Drives Notes: 1. The Netfinity 5000 server EMI integrity and cooling are both protected by having the hot-swap bays covered or occupied. When you install a drive, save the filler panel from the bay, in case you later remove the drive and do not replace it with another. 2. The hot-swap bays connect to a SCSI backplane[...]

  • Page 75

    Installing or Removing Internal Drives 3. Check the hard disk drive status indicators to verify that the hard disk drives are operating properly. See “Status Indicators” on page 9 for details. Notes: a. There are no termination requirements for any SCSI hard disk drives installed in the hard drive bays. Termination is achieved through the DASD [...]

  • Page 76

    Installing Microprocessors Installing Microprocessors When you install an additional microprocessor, your Netfinity 5000 server can operate as a symmetric multiprocessing (SMP) server. With SMP, certain operating systems and application programs can distribute the processing load between microprocessors. This enhances performance for database and p[...]

  • Page 77

    Installing Microprocessors Installing or Replacing a Microprocessor This section gives the procedure for installing microprocessors. If you want to remove a microprocessor, reverse the order of the following steps. Before you begin:  Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices” on page 42.  Thoroughly re[...]

  • Page 78

    Installing Microprocessors Note: When you install a second microprocessor, it becomes the startup (boot) microprocessor. 3. Carefully remove the microprocessor from the static-protective package. 4. If you are replacing a microprocessor, remove the existing microprocessor from its socket. Otherwise, go to step 5. a. Locate the microprocessor socket[...]

  • Page 79

    Installing Microprocessors 6. Press inward on the retainer tabs until they click into place. Note: For the location of the retainer tabs, see the illustration in step 4b on page 68. 7. Align the new microprocessor with the microprocessor connector on the system board and slide it into the guides. Press the microprocessor down until it snaps into pl[...]

  • Page 80

    Installing Microprocessors 10. Go to “Record the Identification Numbers” on page 162 and Table 14 on page 164, and update the microprocessor information; then, return here. 11. Because you installed a new microprocessor in your server, you must reconfigure your server. Follow the procedure described in “Using the Configuration/Setup Utility?[...]

  • Page 81

    Installing or Replacing the Power Supply Installing or Replacing the Power Supply Your Netfinity server is shipped with a 350-watt power supply that provides redundant power through the use of two internal power modules. If your server load does not exceed 175 watts, and a problem occurs with one of the power modules in the power supply, the other [...]

  • Page 82

    Connecting External Options Connecting External Options The information in this section supplements the instructions that come with the external options (SCSI drives, printers, modems, and other serial and parallel devices). To connect external options, see the documentation that comes with the options. Adding External SCSI Devices Your server come[...]

  • Page 83

    Connecting External Options Attaching External Options To attach an external option: 1. Turn off the server and all attached devices. 2. Follow the instructions that come with the option and the illustration in “Input/Output Connectors” on page 12 to connect it to the server. Chapter 4. Installing Options 73[...]

  • Page 84

    Adding Security Adding Security You can add elements to your server to help to protect the server itself from theft and tampering, and to help to protect the data and programs stored in the server from unauthorized access and use. Installing a U-Bolt and Security Cable You can help to deter unauthorized removal of your tower model Netfinity 5000 se[...]

  • Page 85

    Adding Security 3. If you have completed installing the U-bolt and do not want to install any other internal options, replace the server cover and reconnect all external cables and power cords (see “Completing the Installation” on page 76 if you need additional information). 4. Thread the cable through the U-bolt and around an object that is no[...]

  • Page 86

    Completing the Installation Completing the Installation Before you begin  Complete all the installation procedures for the internal options you have chosen to install.  Read “Electrical Safety” on page 41.  If you have a tower model, continue with “Completing the Tower Model Installation.”  If you have a rack model, go to “Com[...]

  • Page 87

    Completing the Installation 2. Replace the bezel, if it was removed. a. Place the bezel tabs .1/ in the slots at the bottom front of the server. b. Press the top of the bezel toward the server front until the bezel clicks into place. 3. Replace the server door, if it was removed. a. Set the door on the bottom hinge. b. Press the flange downward whi[...]

  • Page 88

    Completing the Installation Attention: Be sure to maintain a clearance of at least 127 mm (5 inches) on the front and rear of the server to allow for air circulation. 5. Reconnect the cables to the back of the server; then, plug the power cords into properly grounded electrical outlets. 6. If you have a modem or fax machine attached to the server, [...]

  • Page 89

    Completing the Installation Completing the Rack Model Installation 1. Replace the top cover: a. Align the top cover with the top of the server, about 25 mm (1 inch) from the front of the server. b. Hold the cover against the server and slide the cover toward the front of the server until the cover clicks into place. Note: Be sure the front edge of [...]

  • Page 90

    Completing the Installation 3. Attach the monitor, keyboard, and power cables to the corresponding connectors on the server. Refer to the rack documentation for instructions. 80 Netfinity 5000 Server Hardware Information and Procedures[...]

  • Page 91

    Completing the Installation 4. If you have a modem or fax machine attached to the server, reconnect the telephone line to the wall outlet and the server. 5 CAUTION: Use safe lifting practices when lifting your machine. 5. If you are installing the rack model in the rack for the first time, go to “Installing the Server in the Rack Enclosure” on [...]

  • Page 92

    Updating the Server Configuration Updating the Server Configuration When you start your server for the first time after you add or remove an internal option or an external small computer systems interface (SCSI) device, you might see a message telling you the configuration has changed. You might need to install device drivers (required only if the [...]

  • Page 93

    Serial Port Connectors Serial ports are used to communicate with printers, plotters, external modems, auxiliary terminals, and other computers. Your server provides two serial ports (A and B), and a special type of serial port (Management Port C, described on the next page). You can add more serial ports by installing a serial adapter in one of the[...]

  • Page 94

    Management Port C Your server has a dedicated systems management I/O port. This port can be used to attach a modem that is dedicated to communication with the system-management processor. The connector on the back of the server and the pin-number assignments are the same as for the serial ports. 1 5 69 Table 4 on page 83 shows the pin-number assign[...]

  • Page 95

    Parallel Port Connector Parallel ports are used to communicate with printers and other devices, such as some CD-ROM and tape drives. Your server provides one 25-pin, D-shell connector on the back of the server. 13 1 25 14 This parallel port connector conforms to the Institute of Electrical and Electronics Engineers (IEEE) Standard 1284. There are t[...]

  • Page 96

    Video Port Connector The video port is where you can attach a video monitor to your Netfinity 5000 server. Your server provides a 15-pin video port connector. 1 5 11 15 6 10 Table 6 shows the pin-number assignments for the video port connector. Table 6. Video Port Connector Pin-Number Assignments Pin Signal 1 Red 2 Green or monochrome 3 Blue 4 Not [...]

  • Page 97

    Keyboard and Mouse Connectors Your server provides one keyboard port and one auxiliary-device port. An auxiliary device can be a mouse or other pointing device. 6 4 2 1 3 5 Table 7 shows the pin-number assignments for the keyboard and auxiliary-device port connectors. Table 7. Keyboard and Auxiliary-Device Port Connectors Pin-Number Assignments Pin[...]

  • Page 98

    SCSI Connectors Your server comes with a 16-bit UltraSCSI controller on the system board, which provides two independent SCSI channels. This controller has two 68-pin, shielded, high-density connectors: one internal, on the controller, and one external, on the back of the server. You can use these connectors to install an additional internal SCSI d[...]

  • Page 99

    Table 8 shows the pin-number assignments for the 68-pin SCSI connectors. Table 8. The 68-Pin SCSI Port Connector Pin-Number Assignments Pin Signal Pin Signal 1 Ground 35 Data 12 2 Ground 36 Data 13 3 Ground 37 Data 14 4 Ground 38 Data 15 5 Ground 39 Data P1 6 Ground 40 Data 0 7 Ground 41 Data 1 8 Ground 42 Data 2 9 Ground 43 Data 3 10 Ground 44 Dat[...]

  • Page 100

    Universal Serial Bus Ports The universal serial bus (USB) is an emerging serial interface standard for telephony and multimedia devices. Each USB port is a single connector for devices that previously used serial, parallel, keyboard, mouse, and game ports. USB technology uses Plug and Play technology to determine which type of device has been attac[...]

  • Page 101

    Ethernet Connector The system board in your Netfinity 5000 server contains an Ethernet controller . The controller has an external RJ-45 connector on the rear of the server that is used with a category 3, 4, or 5 twisted-pair cable. The connector enables an Ethernet network to attach to the internal transceiver in your server. Note: The 100BASE-TX [...]

  • Page 102

    Installing the Server in a Rack Enclosure. Chapter 5. Installing a Server in a Rack Enclosure This chapter provides instructions for installing a Netfinity 5000 server rack model in a server rack enclosure.  If you have a rack model, your server comes with the necessary rack mounting hardware. Review the preinstallation information in “Before [...]

  • Page 103

    Before You Begin Before You Begin  You will need the following items: – Flat-blade screwdriver – 8-inch adjustable wrench or pliers – Tape – Pencil Some of the installation procedures require two people.  Before you begin to install your server in the rack enclosure, review the safety and handling guidelines specified under “Safety [...]

  • Page 104

    Before You Begin Table 11. Netfinity 5000 Server Operating Specifications Size – Depth: 560 mm (22.05 in.) – Height: 230 mm (9.06 in.) – Width: 420 mm (16.54 in.) Weight  Typical server as shipped: 39 kg (85.8 lb) Environment  Air temperature: – Server on: 10° to 35° C (50° to 95° F) Altitude: 0 to 914 m (3000 ft.) – Server on: [...]

  • Page 105

    Installing the Rack Model in a Rack Enclosure Installing the Rack Model in a Rack Enclosure During this procedure, you must install parts on the rack enclosure and the server. This process can be divided into three parts:  Preparing the server  Preparing the rack enclosure  Installing the server into the rack enclosure Before you begin [...]

  • Page 106

    Installing the Rack Model in a Rack Enclosure To prepare the Netfinity 5000 server for installation in a rack enclosure: 1. Attach the cable-arm bracket to the rear of the server. a. Remove the two screws at the left of the primary power supply. b. Align the cable-arm bracket with the screw holes, keeping the solid arm of the bracket toward the sid[...]

  • Page 107

    Installing the Rack Model in a Rack Enclosure Preparing the Rack Enclosure In this section, you will use the following parts:  Two slide bracket assemblies  Two slide rails (fitted to system unit)  One cable-management arm  Ten long screws (M6 by 16 mm)  Ten cage nuts  Installation template Attention: To ensure cabinet stability, [...]

  • Page 108

    Installing the Rack Model in a Rack Enclosure b. From the front of the rack enclosure, insert two long screws through the slide bracket and mounting rail. Press the slide bracket until it is flush with the outer edge of the mounting rail; then, tighten the screws. c. Attach the slide bracket to the left rear side of the rack enclosure. 1) Align the[...]

  • Page 109

    Installing the Rack Model in a Rack Enclosure 4. Attach the slide rail to the right side of the rack enclosure. a. Extend the outer slide rail until the slide bracket is flush against the outside of the right front mounting rail. Align the slide bracket with the cage nuts on the mounting rail. b. From the front of the rack enclosure, insert two lon[...]

  • Page 110

    Installing the Rack Model in a Rack Enclosure b. From the rear of the rack enclosure, insert a long screw through the holes in the cable-management arm mounting panel and cage nut; then, tighten the screws. Notes: 1) You can choose to wait to attach the cable-management arm to the rack until after you have attached the other end of the cable-manage[...]

  • Page 111

    Installing the Rack Model in a Rack Enclosure Installing the Server in the Rack Enclosure In this section, you will use the following parts:  Four long screws (M6 by 16 mm)  Two cage nuts  One cable-management arm  Cable ties To install the server into the rack enclosure: 1. If you have not done so already, install a cage nut in each fr[...]

  • Page 112

    Installing the Rack Model in a Rack Enclosure 5. Attach the cable-management arm to the cable-arm bracket, using two long (M6 by 16 mm) screws. 6. If you have not done so already, attach the cable-management arm to the rack as described in steps 5a on page 100 and 5b on page 101. 7. Attach the monitor, keyboard, and power cables to the correspondin[...]

  • Page 113

    Removing the Rack Model from a Rack Enclosure 9. Secure the rack model in the rack enclosure. a. Slide the rack model into the rack enclosure. b. Secure the server to both sides of the rack enclosure by inserting a long screw (M6 by 16 mm) through the chassis bracket, mounting rail, and cage nut. 10. To complete the installation, refer to the docum[...]

  • Page 114

    Removing the Rack Model from a Rack Enclosure To remove the Netfinity 5000 server from a rack enclosure: 1. Remove the screws from each front bracket. Set the screws aside for later use. 2. Slide the server out of the rack. 3. If you have a modem or fax machine attached to the server, disconnect the telephone line from the wall outlet and the serve[...]

  • Page 115

    Chapter 6. Solving Problems Server problems can be caused by the hardware, the software, or a user error. An example of a user error is pressing the wrong key on the keyboard. You can check the hardware by using the diagnostic test programs and the information in this chapter. Note: When you run the diagnostic test programs, a single problem can ca[...]

  • Page 116

    Identifying Problems Using Status LEDs ..................... 153 Power Supply LEDs ................................ 153 LED Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Recovering BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Checking the System for Damage .....................[...]

  • Page 117

    Diagnostic Tools Overview Diagnostic Tools Overview The following tools are available to help identify and resolve hardware-related problems:  LEDs on the system board, power supplies, and Ethernet adapters  Diagnostic test programs  Power-on self-test (POST)  POST beep codes  Error messages  Troubleshooting charts  Option disk[...]

  • Page 118

    Diagnostic Tools Overview Power-On Self-Test (POST) When you turn on the server, it performs a series of tests to check the operation of server components and some options. This series of tests is called the power-on self-test, or POST. POST does the following:  Checks the operation of some basic system-board operations  Checks the memory [...]

  • Page 119

    Diagnostic Test Programs POST Error Messages and Beep Codes POST error messages and beep codes occur during startup when POST finds a problem with the hardware or detects a change in the hardware configuration. For more information, see pages 122 through 124. Diagnostic Error Messages Diagnostic error messages occur when a test finds a problem with[...]

  • Page 120

    Diagnostic Test Programs Navigating Through the Diagnostic Tests Error messages in the Test Log are stored by diagnostic test session. A diagnostic test session is defined as running one, all, or a selection of tests, one or more times. You can use the following keys to maneuver within the test program: Enter Selects an item. Down Arrow ( ↓ ) Mov[...]

  • Page 121

    Diagnostic Test Programs To start the diagnostic tests: 1. Turn on the server and watch the screen. If the system is turned on already, shut down your operating system and restart the server. 2. When the message Press F2 for Diagnostics appears, press F2. If a power-on password or administrator password is set, the system prompts you for it. Type i[...]

  • Page 122

    POST Messages Power-on Self Test (POST) Messages The following table shows error messages that can appear on the screen during the power-on self-test (POST). Notes: 1. The actions for some of the messages require you to run the Configuration/Setup Utility. For information about using these programs, see “Using the Configuration/Setup Utility” o[...]

  • Page 123

    POST Messages POST Message Description 161 The real-time clock battery has failed. Action: Have the system serviced or replace the battery yourself. For additional information, see “Replacing the Battery” on page 159 and “Lithium Battery Notice” on page ix before you attempt to change the battery. You can use the server until you replace th[...]

  • Page 124

    POST Messages POST Message Description 176 177 178 A security hardware error occurred. Action: Check for indications that someone has tampered with the server. If no one has tampered with the server, have the system serviced. 184 The power-on password information stored in your server has been removed. Action: From the Configuration/Setup Utility p[...]

  • Page 125

    POST Messages POST Message Description 229 An error was detected in the L2 cache of one of the microprocessors. Action: 1. If you just installed a microprocessor, verify that the microprocessor is installed and seated correctly. 2. If the problem persists, check to see if the system has isolated the problem to a microprocessor:  If the System Er[...]

  • Page 126

    POST Messages POST Message Description 962 A parallel port configuration error occurred. Action: If you changed a hardware option, make sure that the parallel port setting is correct in the Configuration/Setup utility programs. If the setting is not correct, change it. For information about using the Configuration/Setup utility programs, see “Usi[...]

  • Page 127

    POST Messages POST Message Description 1801 A PCI adapter has requested memory resources that are not available. Action: 1. Make sure that the PCI adapter and all other adapters are set correctly in the Configuration/Setup utility programs. If the memory resource settings are not correct, change the settings. For information about using the Configu[...]

  • Page 128

    POST Messages POST Message Description 1962 No valid startup devices were found. The system cannot find the startup drive or operating system. Action: Be sure that the drive you want to start from is in the startup sequence. 1. Select Start Options from the Configuration/Setup utility program main menu. If you are unable to set the startup sequence[...]

  • Page 129

    POST Messages POST Message Description 00019501 Processor 1 is not functioning. Action: Replace the primary microprocessor. (The Primary Microprocessor Error LED on the system board will be on. See “System Board LEDs” on page 168 for the location of the LED.) If the problem persists, have the system serviced. 00019502 Processor 2 is not functio[...]

  • Page 130

    POST Beep Codes Power-on Self-Test (POST) Beep Codes The successful completion of POST is indicated by one beep and the appearance of the first screen of your operating system or application program. More than one beep indicates that POST detected an error. Beep codes are sounded in a series of beeps. For example, a 1–2–4 beep code sounds like [...]

  • Page 131

    POST Beep Codes Ensure that: 1. Nothing is resting on the keyboard and pressing a key. 2. No key is stuck. 3. The keyboard cable is connected correctly to the keyboard and to the correct connector on the server. Running the diagnostic tests can isolate the server component that failed, but you must have your system serviced. If the error message re[...]

  • Page 132

    POST Beep Codes POST Beep Code Table Beep Code Description 1-1-2 1-1-3 1-1-4 1-2-1 1-2-2 1-2-3 2-1-1 2-1-2 2-1-3 2-1-4 2-2-1 2-2-2 2-2-3 2-2-4 2-3-2 2-3-3 2-3-4 2-4-1 3-1-1 3-1-2 3-1-3 3-1-4 3-2-1 3-2-2 3-2-3 3-2-4 3-3-2 Microprocessor register test has failed. CMOS write/read test has failed. BIOS ROM checksum has failed. Programmable Interval Tim[...]

  • Page 133

    Diagnostic Messages Diagnostic Messages Error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems indicated by these error messages should be performed by a trained service technician. Sometimes the first error to occur causes additional errors. In t[...]

  • Page 134

    Diagnostic Messages Aborted This result occurs when the user ends the diagnostic test before it is complete. Warning This result occurs when a possible problem is reported during the diagnostic test, such as when a device that is to be tested is not installed. Test Specific String This is additional information that the user can use to analyze the [...]

  • Page 135

    Diagnostic Messages Function: USB Port Interface Messages (015) Result Test Specific String Failed System board. Action: Have the system serviced. Function: PCI Interface Messages (020) Result Test Specific String Failed System board. Action: Have the system serviced. Function: SCSI Interface Messages (030) Result Test Specific String Failed Intern[...]

  • Page 136

    Diagnostic Messages Function: System-Management Processor Messages (165) Result Test Specific String Failed System-management processor on system board. Action: Have the system serviced. Function: Thermal System Messages (175) Function Test Specific String Failed Fan #1 Note: The FAN1 LED on the system board will also be on. Action: Replace fan 1. [...]

  • Page 137

    Diagnostic Messages Result Test Specific String Failed x MB DIMM location J16 Note: x is the size in megabytes of the DIMM. Action: 1. Reseat the DIMM in DIMM socket J16. 2. If the problem persists, replace the DIMM. If the problem persists, have the system serviced. Failed x MB DIMM location J15 Note: x is the size in megabytes of the DIMM. Action[...]

  • Page 138

    Diagnostic Messages Function: Hard Disk Drive Messages (217) Result Test Specific String Failed BIOS drive #1. Note: On a server that is not using RAID, this message indicates the physical hard disk drive that failed. In a RAID configuration, this message indicates the logical disk that failed rather than a specific hard disk drive. You will need t[...]

  • Page 139

    Diagnostic Messages Function: Keyboard Messages (301) Result Test Specific String Failed On system board keyboard test failed. Action: 1. Replace the keyboard. 2. If the problem persists, replace the keyboard cable. If the problem persists, have the system serviced. Function: Pointing Device (Mouse) Messages (302) Result Test Specific String Failed[...]

  • Page 140

    Diagnostic Messages Result Test Specific String Failed Test setup error: Invalid microprocessor in socket number U2 or BIOS setup problem. Action: 1. Update the BIOS. See the “Getting Help Information” section of this Server Library for information about obtaining updates. 2. If the problem persists, replace the primary microprocessor and run t[...]

  • Page 141

    Diagnostic Messages Result Test Specific String Failed Test setup error: Corrupt BIOS in ROM. Action: Update the BIOS. See the “Getting Help Information” section of this Server Library for information about obtaining updates. If the problem persists, have the system serviced. Function: System Cache Messages (202) Result Test Specific String Fai[...]

  • Page 142

    Diagnostic Messages Result Test Specific String Failed Test setup error: Unknown hardware problem associated with microprocessor in socket number U21. Action: 1. Update the BIOS. See the “Getting Help Information” section of this Server Library for information about obtaining updates. 2. If the problem persists, replace the secondary microproce[...]

  • Page 143

    SCSI Messages SCSI Messages The following table lists messages that reflect problems with the SCSI controller or a SCSI device. Note: If your server does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed. SCSI Message Table You will get these messages only when running the SCSISelect program. For more info[...]

  • Page 144

    Ethernet Controller Messages Ethernet Controller Messages The integrated Ethernet controller might display messages from the following device drivers:  Novell NetWare or IntraNetWare Server ODI  NDIS Adapter for level 2.01 (OS/2)  NDIS Adapter for level 4.0 (Windows NT)  SCO UNIX LLI Novell NetWare or IntraNetWare Server ODI Driver Mess[...]

  • Page 145

    Ethernet Controller Messages PCNTNW-NW-074 The hardware interrupt cannot be set. Explanation: An attempt was made to initialize a given hardware interrupt. The attempt was not successful. Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the Configuration/Setup utility programs (see “PCI Bus Control” o[...]

  • Page 146

    Ethernet Controller Messages PCNTNW-NW-165 The device was not found at IOADDRESS. Explanation: The Ethernet controller cannot be found at the I/O address specified. Action: The Ethernet controller does not require a parameter for the I/O address. Remove the I/O address parameter. PCNTNW-NW-167 PCI scan specified, device not found. Explanation: The [...]

  • Page 147

    Ethernet Controller Messages PCNTND-15 Device not found. Explanation: The driver cannot find an Ethernet controller in the server. Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the Configuration/Setup utility programs (see “PCI Bus Control” on page 29). If the Ethernet adapter is enabled, go to “[...]

  • Page 148

    Ethernet Controller Messages NDIS 4.0 (Windows NT) Driver Messages This section contains the error messages for the NDIS 4.0 drivers. The explanation and recommended action are included with each message. PermaNet(tm) Server: No Secondary Adapter Found. Grouping Mode is disabled. Explanation: The failover option requires an adapter that is compatib[...]

  • Page 149

    Ethernet Controller Messages pnt0-12 Device failed checksum test! Explanation: The driver cannot find an Ethernet controller. Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the Configuration/Setup utility programs (see “PCI Bus Control” on page 29). If the Ethernet adapter is enabled, go to “Diagn[...]

  • Page 150

    Ethernet Controller Messages pnt0-23 add_intr_handler failed! Vector already occupied. Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts with other devices in the server. Action: Modify your hardware settings. Run the NETCONFIG program to search for another Ethernet controller. pnt0-24 add_intr_handle[...]

  • Page 151

    Troubleshooting Troubleshooting You can use the troubleshooting charts in this section to find solutions to problems that have definite symptoms. Note: When a procedure requires you to open the cover of the server, be sure to read “Electrical Safety” on page 41 first. Troubleshooting Charts Look for the symptom in the left column of the chart. [...]

  • Page 152

    Troubleshooting Monitor Problems Action The screen is blank. Verify that: 1. The system power cord is plugged into the system and a working electrical outlet. 2. The monitor power cord is plugged into the monitor and a working electrical outlet. 3. The monitor is turned on and the Brightness and Contrast controls are adjusted correctly. 4. The moni[...]

  • Page 153

    Troubleshooting General Problems Action The server does not power on. Verify that: 1. The power cables are properly connected to the server. 2. The power outlet functions properly. 3. The type of memory installed is correct. 4. You have not installed more options than the power supply supports. If you just installed an option, remove it, and restar[...]

  • Page 154

    Troubleshooting Keyboard, Mouse, or Pointing- Device Problems Action All or some keys on the keyboard do not work. 1. Make sure that the keyboard cable is properly connected to the system. 2. Make sure that the system and the monitor are turned on. 3. Try using another keyboard. If the items above are correct, have the system serviced. The mouse or[...]

  • Page 155

    Troubleshooting Parallel Port Problems Action The number of parallel ports displayed is less than the number of parallel ports installed. Verify that: 1. Each port is assigned a unique address. 2. The parallel-port adapter, if you installed one, is seated properly. If the problem still exists, have the system serviced. Serial Port Problems Action T[...]

  • Page 156

    Troubleshooting Note: If you cannot find the problem in the troubleshooting charts, go to “Running Diagnostic Test Programs” on page 112 to test the system. If you already have run the diagnostic tests, or if running the tests does not reveal the problem, have the system serviced. Printer Problems Action The printer does not work. Verify that: [...]

  • Page 157

    Troubleshooting Troubleshooting the 10/100 Mbps Ethernet Controller This section provides troubleshooting information for problems that might occur with the 10/100 Mbps Ethernet controller. Network Connection Problems If the Ethernet controller cannot connect to the network, check the following:  Make sure that the cable is installed correctly. [...]

  • Page 158

    Troubleshooting 10/100 Mbps Ethernet Controller Troubleshooting Chart You can use the following troubleshooting chart to find solutions to 10/100 Mbps Ethernet problems that have definite symptoms. Controller Problem Action The server stops running when loading device drivers. The PCI BIOS interrupt settings are incorrect. Check the following:  [...]

  • Page 159

    Troubleshooting Controller Problem Action The Ethernet stopped working when another adapter was added to the server. Check the following:  Make sure that the cable is connected to the Ethernet.  Make sure that your PCI system BIOS is current.  Reseat the adapter (see “Working with Adapters” on page 49).  Determine if the interrupt ([...]

  • Page 160

    Resolving Configuration Conflicts Resolving Configuration Conflicts The Configuration/Setup Utility program program configures only the system hardware. It does not consider the requirements of the operating system or the application programs. For these reasons, memory-address configuration conflicts might occur. Resolving Memory-Address Conflicts [...]

  • Page 161

    Identifying Problems Using Status LEDs Identifying Problems Using Status LEDs Your Netfinity 5000 server has LEDs to help you identify problems with some server components. These LEDs are part of the diagnostics built into the Netfinity 5000 server. By following the path of lights, you can quickly identify the type of system error that occurred. St[...]

  • Page 162

    Identifying Problems Using Status LEDs LED Diagnostics The diagnostics built into your Netfinity 5000 server allow you to quickly identify the type of system error that occurred. When the System Error LED on the information LED panel is illuminated, use the following information to isolate the problem. An error message usually appears on the displa[...]

  • Page 163

    Identifying Problems Using Status LEDs System Board LED Description FAN 1 LED on Fan 1 has failed or is operating too slowly. Note: A failing fan can also cause the TEMP and DASD 1 LEDs to be on. Action: Replace fan 1. FAN 2 LED on Fan 2 has failed or is operating too slowly. Note: A failing fan can also cause the TEMP and DASD 1 LEDs to be on. Act[...]

  • Page 164

    Identifying Problems Using Status LEDs  System Error LED on the information LED panel on the front of the Netfinity 5000 server is off. The diagnostics have not detected a system error. System Board LED Description DASD 1 LED on A hot-swap hard disk drive has failed. Actions: 1. Check the error log for additional information. If the error log in[...]

  • Page 165

    Recovering BIOS Recovering BIOS If your BIOS has become corrupted, such as from a power failure during a flash update, you can recover your BIOS using the recovery boot block and a BIOS flash diskette. Note: You can obtain a BIOS flash diskette from one of the following sources:  Use the ServerGuide program to make a BIOS flash diskette.  Dow[...]

  • Page 166

    Checking the System for Damage Checking the System for Damage This section provides instructions on what to do if your system might be damaged. After Dropping It Look for loose cables and obvious damage. If any cables are loose, reconnect them securely. If there is obvious damage to the system, have it serviced. If you see no damage, turn on the sy[...]

  • Page 167

    Replacing the Battery Replacing the Battery IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions and the requirements in the “Lithium Battery Notice” on page ix. 2 CAUTION: When replacing the batte[...]

  • Page 168

    Replacing the Battery To replace the battery: 1. Locate the battery on the system board (see “System Board Illustration” on page 168). 2. Remove the battery: a. Use one finger to lift the battery clip over the battery. b. Use one finger to slightly slide the battery toward the front of the server. The spring mechanism behind the battery will pu[...]

  • Page 169

    Server Records and Specifications Chapter 7. Server Records and Specifications Whenever you add options to your server, be sure to update the information in this section. Accurate, up-to-date records make it easier to add other options and, if the need should arise, to report a hardware problem. In addition to server records, this chapter contains [...]

  • Page 170

    Record the Identification Numbers Record the Identification Numbers Record and retain the following information. Table 12. Server Identification Numbers The server serial number and other identification numbers are located on a label on the rear of the server. The server serial number is also located on the front bezel. On the tower model, the iden[...]

  • Page 171

    Installed Device Records Installed Device Records Use the following tables to keep a record of the options installed in or attached to your system. You can also record your system's default configuration settings. This information can be helpful when you install additional options in your server or if you ever need to have your server serviced[...]

  • Page 172

    Installed Device Records Table 14 (Page 1 of 3). Configuration/Setup Program Defaults and Changes Option Default Value New Value Additional Information System Summary Microprocessor Microprocessor Speed Secondary Microprocessor Math Coprocessor Internal System Memory 640 KB Extended Memory 63 MB Cache Size (internal) 512 KB Shadow ROM 384 KB System[...]

  • Page 173

    Installed Device Records Table 14 (Page 2 of 3). Configuration/Setup Program Defaults and Changes Option Default Value New Value Additional Information Devices and I/O Ports Serial Port Setup Serial Port A [ Port 3F8, IRQ4.] Serial Port B [ Port 2F8, IRQ3.] Parallel Port Setup Parallel Port [ Port 378 ] Parallel Port Mode [ Standard ] Parallel Port[...]

  • Page 174

    Installed Device Records Table 14 (Page 3 of 3). Configuration/Setup Program Defaults and Changes Option Default Value New Value Additional Information Advanced Setup Core Chipset Control PCI Bus Control Primary Bus MLT [ 30h ] Secondary Bus MLT [ 30h ] System SCSI Boot Precedence [ Disabled ] Planar SCSI ChA IRQ [ Autoconfigure ] Planar SCSI ChB I[...]

  • Page 175

    Installed Device Records The following table shows the defaults for system memory and extended memory in your server. Record changes to existing memory and upgrades here. Table 15. RAM Default Settings and Changes Option Default Value New Value Additional Information System Memory 640 KB Extended Memory 63 MB Connector J15 64 MB Ø 128 MB Ø 256 MB[...]

  • Page 176

    System Board Illustration The following illustrations show some of the system board components. Refer to the label inside the system cover for detailed information. System Board LEDs System Board LEDs .1/ Microprocessor 1 error LED (CR1) .2/ Microprocessor 2 error LED (CR5) .3/ Integrated voltage regulator error LED (CR4) .4/ Voltage regulator modu[...]

  • Page 177

    System Board Connectors 33 34 37 32 35 38 31 36 39 System Board Connectors .1/ Systems management adapter connector (J21) .2/ Fan 2 connector (J6) .3/ System switch block (SW1) .4/ Microprocessor 2 connector (U21) .5/ Reserved (J1) .6/ Microprocessor 1 connector (U2) .7/ Power connector (J3) .8/ Reserved (J8) .9/ Power connector (J4) .1ð/ Reserved[...]

  • Page 178

    System Board Switches System Board Switches The following table provides the system switch identifiers and descriptions of these switches. The system switch block is identified by key .3/ in the illustration at “System Board Connectors” on page 169. Note: Turn off the server and disconnect the power cord before moving any switches. Table 17. Sy[...]

  • Page 179

    Bypassing an Unknown Power-on Password Table 18. Switch Settings for Microprocessor Speed 350 MHz 12345678 ON OFF 400 MHz 12345678 ON OFF 450 MHz 12345678 ON OFF Bypassing an Unknown Power-on Password When a power-on password is set, POST does not complete until you enter the password. If you forget the power-on password, you can regain access to t[...]

  • Page 180

    Changing Jumper Positions Changing Jumper Positions The DASD backplane, which is the Netfinity 5000 SCSI backplane, contains two-pin jumper blocks, which are behind the daughterboard (SAF-TE) on the DASD backplane. Jumper block J4 controls the addressing of the SCSI hard disk drive hot-swap bays. See “SCSI Jumpers” on page 173 for details. Two-[...]

  • Page 181

    SCSI Jumpers The option jumper block on the DASD (SCSI) backplane defines the SCSI IDs for hot-swap drives. See the illustration in “DASD Backplane Jumper Block Location” on page 174 for the location of the option jumper block. Table 19 summarizes the settings for the DASD backplane SCSI option jumper block (J4). Table 20 shows the SCSI IDs tha[...]

  • Page 182

    DASD Backplane Jumper Block Location The following illustration shows the location of the DASD backplane SCSI option jumper block (J4). J3 J4 A2 A1 A0 Power Cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grou[...]

  • Page 183

    IBM power cords for a specific country are usually available only in that country: IBM Power Cord Part Number Used in These Countries 13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay, Uruguay, Western Samoa 13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina Faso, Burundi, Came[...]

  • Page 184

    Glossary This glossary includes terms and definitions from the following publications. The American National Dictionary for Information Systems , ANSI X3.172-1990, copyright 1990 by the American National Standards Institute (ANSI). Copies may be purchased from the American National Standards Institute, 11 West 42 Street, New York, NY 10036. Definit[...]

  • Page 185

    client . A functional unit that receives shared services from a server. (T) clock . A device that generates periodic, accurately spaced signals used for purposes such as timing, regulation of the operations of a processor, or generation of interrupts. (T) code . A collection of instructions that is in a form that can be read and processed by a comp[...]

  • Page 186

    EDO . Extended data output. EEPROM . Electrically erasable programmable read-only memory. EISA . Extended industry standard architecture. electrically erasable programmable read-only memory (EEPROM) . EPROM that can be reprogrammed while it is in the computer. extended industry standard architecture (EISA) . A n expansion bus architecture used in a[...]

  • Page 187

    J jumper . A connector between two pins on a network adapter that enables or disables an adapter option, feature, or parameter value. L LAN . Local area network. LED . Light-emitting diode. link segment . In simple terms, a single cable or interconnected cables that connect a device to a 10BASE-T repeater. The cables in a link segment are unshielde[...]

  • Page 188

    O ODI . Open-Data Link Interface. operating system . Software that controls the execution of programs and that may provide services such as resource allocation, scheduling, input/output control, and data management. Although operating systems are predominantly software, partial hardware implementations are possible. (T) P pack . Two or more hard di[...]

  • Page 189

    S SCSI . Small computer system interface. segment . A section of cable between components or devices. A segment may consist of a single patch cable, several patch cables that are connected, or a combination of building cable and patch cables that are connected. serial port . An access point through which a computer transmits or receives data, one b[...]

  • Page 190

    U unshielded twisted pair (UTP) . See telephone twisted pair. utility program . (1) A computer program in general support of computer processes; for example, a diagnostic program, a trace program, a sort program. (2) A program designed to perform an everyday task such as copying data from one storage device to another. V virtual . Pertaining to a f[...]

  • Page 191

    Index Numerics 10/100 Mbps Ethernet Controller 32 25-pin parallel port 12 4-pin universal serial bus port 13 9-pin serial port 12, 23 A about this book xi accessing Configuration/Setup program 21, 27 Diagnostic Utility program 21, 109, 111 SCSISelect Utility program 35 acoustical output of server 95 adapters deactivated 31 Ethernet, configuring 33 [...]

  • Page 192

    boot See startup boot block recovery 157 broken cover latch 144 broken door lock 144 buffered extended data output (EDO) memory 54 bypassing power-on password 171 C cable management arm cable-arm bracket 97 cable-down facility See U-bolt, installing cable-management arm 100 cables category 5 32, 91, 149 connecting drive 62 power 78, 80 signal 78, 8[...]

  • Page 193

    configuration (continued) updating server 82 utility programs 20 Configuration/Setup utility program administrator password 27 configuring devices 23 configuring I/O ports 23 controlling access to 27 defining system security 24 exiting 22 limited menu 22 power-on password 25 setting date and time 24 setting passwords 24, 27 starting 21 Configure/Vi[...]

  • Page 194

    diagnostic utility programs (continued) diskette 143 equipment 112 error messages 125 main menu 111 menu Test Log 113 messages, error 125 navigating through tests 112 starting 112 tools overview 109 using LEDs 154 disconnecting cables ix, 41 drive cables 60 power cables 44, 46, 60 signal cables 44, 46, 60 telephone line 43 disk drive, hard 56 diske[...]

  • Page 195

    error messages (continued) POST messages and beep codes 110 power supply diagnostic (075) 127 SCO UNIX driver 140 SCSI 135 SCSI interface diagnostic (030) 127 serial port diagnostic (011) 126 software 111 software-generated 110 status display diagnostic (180) 128 system cache diagnostic (202) 129, 133 system memory diagnostic (201) 128, 132 system-[...]

  • Page 196

    IBM 10/100 Mbps Ethernet Controller 32 IBM service center See telephone numbers ID, SCSI 58 identification numbers 162 in-use lights CD-ROM 8 diskette drive 7, 143 hard disk drive 9 problems 144 indicators, status 9 industry standard architecture (ISA) See ISA (industry standard architecture) input/output port connector 90 installation completing 7[...]

  • Page 197

    LED diagnostics 154 lighting 16 lights CD eject 7 CD-ROM in-use 8 diskette drive 7 Ethernet Link Status 10, 149, 150 Ethernet Speed 10 Ethernet Speed 100 Mbps 149 Ethernet Transmit/Receive Activity 10, 149, 150 hard disk drive activity 10 Hard Disk Drive In-Use 9 hard disk drive status 10 identifying problems 153 POST Complete 9 power modules 11 po[...]

  • Page 198

    microprocessor (continued) problems 145 removing 68 replacing 68 speed switches, setting 70 startup 145 upgrades 66 model number 162 module test description 112 modules dual-inline memory module (DIMMs) 54 monitor adjusting of 16 cleaning 17 configuring 23 connector 12 dusting of 17 placement of 16 port 86 problems with 144 mouse connector 12 port [...]

  • Page 199

    PCI (peripheral component interconnect) architecture assigning interrupt requests 29, 30 bypassing defective adapter 21 features and options 30 features and options, configuring 30 Interrupt Request 29 slot location 49 performance 33 peripheral component interconnect (PCI) architecture See PCI (peripheral component interconnect) architecture phone [...]

  • Page 200

    programs (continued) navigating through diagnostic tests 112 protecting data 27 the server 40 publications ordering xii part numbers xii related xii R rack model connectors 12 controls 7 expansion bays 14 operating specifications 94 preparing for installation 46, 94 preparing the rack 98 rack installation procedures installing in the rack enclosure[...]

  • Page 201

    security options 74 security procedures See also password administrator password 25 defining system owner's name 28 power-on password 25 self-tests, internal 110 serial number keys 162 server 162 serial port address 165 assignment 23 bus, universal 147 connector 83 description 12 location 12 problems 147 server cabling 78, 80 front view 7 iden[...]

  • Page 202

    surge protectors 17 switches See also jumper microprocessor speed 70, 170, 171 system board 170 symmetric multiprocessing (SMP) 4 system board battery failure 115 LEDs 168 System Information description 22 PCI Routing 23 Product Data 23 system memory 4 system owner's name 28 system resources 30 System Security menu administrator password 27 po[...]

  • Page 203

    video (continued) connector location 13, 169 default settings 165 defining cache buffer 29 enabling BIOS cache 29 ROM address conflicts 152 video port 86 view front 7 rear 12 virus checking 28 vital product data (VPD) 6 voltage regulator feature 66 voltage regulator module (VRM) 66 VPD (vital product data) 6 W weight of server 95 Windows NT Server [...]

  • Page 204

    IBM  Part Number: 01K7717 Printed in U.S.A. September 1998 ð1K7717[...]