Hyundai Elantra (2014) manual

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Table of contents for the manual

  • Page 1

    2014 Owner’s Handbook & W arranty Inf ormation Printing : JUL. 29, 2013 Publication No . : NAALL-130729 Printed in K orea USA AME-ALL14MY(Cover)(0729).indd 1 7/29/2013 12:19:34 PM[...]

  • Page 2

    OWNER INFORMA TION CHANGE CARD 1 If you have changed your address or if you are the second or subsequent owner of your Hyundai, please notify us immediately by completing and mailing this owner information change card to: Hyundai Customer Connect Center Hyundai Motor America PO Box 20850 Fountain V alley , CA 92708 Check one: ❒ Change of Ownershi[...]

  • Page 3

    2 AME-ALL14MY(Main)(0729) 2013.7.29, 5:52 PM 2[...]

  • Page 4

    T ABLE OF CONTENTS 3 OWNER INFORMA TION CHANGE CARD .................................................................................................. 1 SECTION 1 OWNER INFORMA TION .................................................................................................... 4 SECTION 2 THE HYUNDAI STOR Y ....................................[...]

  • Page 5

    SECTION 1 OWNER INFORMA TION 4 SECTION 1 GENERAL INFORMA TION This handbook describes the consumer information and war- ranties relating to your new Hyundai vehicle. Please read this handbook carefully to familiarize yourself with the type of service which you are entitled to under each of the warranties applicable to your new Hyundai vehicle. To f[...]

  • Page 6

    SECTION 2 THE HYUNDAI ST ORY 5 SECTION 2 HYUNDAI — AN OVERVIEW Hyundai vehicles provide customers a high level of content and performance at an affordable price and demonstrate Hyundai’s emergence as an auto manufacturer whose prod- ucts compete successfully in technology , quality , styling and refinement with automobiles from around the world[...]

  • Page 7

    SECTION 2 THE HYUNDAI ST ORY 6 SECTION 2 In February 1986, Hyundai launched its subcompact Excel model in the U.S. market. Customer response was immediate; in just seven months Hyundai Motor America had sold its 100,000th Excel. T otal 1986 sales numbered 168,882 – an in- dustry record for an import car distributor in its first year . Hyundai sal[...]

  • Page 8

    SECTION 2 THE HYUNDAI ST ORY 7 SECTION 2 Elantra T ouring The Elantra T ouring was introduced in late 2009, delivering exceptional versatility and functionality in a sporty package for active families, while maintaining the exceptional value that is a hallmark of the Elantra name. T iburon In 1997, Hyundai replaced the Scoupe with the exciting T ib[...]

  • Page 9

    SECTION 2 THE HYUNDAI ST ORY 8 SECTION 2 HYUNDAI FACILITIES As the presence of Hyundai automobiles and Hyundai Motor America continued to grow in America, the company ex- panded its operations and service networks nationwide to more effectively serve the needs of dealers and customers. T oday , Hyundai has regional offices in Jamesburg, NJ, Mariett[...]

  • Page 10

    SECTION 3 HYUNDAI ROADSIDE ASSIST ANCE PROGRAM 9 SECTION 3 HYUNDAI ROADSIDE ASSIST ANCE PROGRAM The Hyundai Roadside Assistance Program reflects Hyundai’s commitment to your complete satisfaction with the Hyundai own- ership experience. It is available to you in all 50 states and Canada, 24 hours a day , 365 days a year . 60 MONTHS/ UNLIMITED MIL[...]

  • Page 11

    SECTION 3 HYUNDAI ROADSIDE ASSIST ANCE PROGRAM 10 SECTION 3 COVERAGE The Hyundai Roadside Assistance Program provides you with the following services: o National Hyundai Dealer Locator Service provides you with the location or phone number of Hyundai Dealerships or Authorized Service Facilities in the United States. o Roadside Events are defined as[...]

  • Page 12

    SECTION 3 HYUNDAI ROADSIDE ASSIST ANCE PROGRAM 11 SECTION 3 EXCLUSIONS Roadside Assistance is not available for off-road conditions, or conditions manifesting themselves off-road. T o receive ser- vice, the vehicle must be accessible from a publicly main- tained road. Roadside Assistance is NOT A WARRANTY . For a description of the warranty coverin[...]

  • Page 13

    SECTION 4 CONSUMER INFORMA TION AND BINDING ARBITRA TION 12 SECTION 4 HYUNDAI’S CONSUMER ASSIST ANCE PROCESS Hyundai is dedicated to achieving the highest level of con- sumer satisfaction with our product through quality design and workmanship and customer service. Y our Hyundai Deal- ership is in the best position to assist you with your sales, [...]

  • Page 14

    SECTION 4 CONSUMER INFORMA TION AND BINDING ARBITRA TION 13 SECTION 4 To begin the Alternative Dispute Resolution (arbitration) pro- cess, simply call the Council of Better Business Bureaus at 1-800-955-5100 and you will be sent a Customer Claim Form, along with a handbook describing how BBB AUTO LINE works. T ime and mileage limitations may apply [...]

  • Page 15

    SECTION 4 CONSUMER INFORMA TION AND BINDING ARBITRA TION 14 SECTION 4 Y ou will not be responsible for paying filing and hearing fees above $275.00. All other arbitration costs shall be borne by Hyundai Motor America. Y ou are not responsible to pay any of the costs Hyundai Motor America incurs. This Binding Arbitration Agreement shall not deprive [...]

  • Page 16

    15 Hyundai W arranty Information AME-ALL14MY(Main)(0729) 2013.7.29, 5:52 PM 15[...]

  • Page 17

    SECTION 5 HYUNDAI NEW VEHICLE LIMITED W ARRANTY 16 SECTION 5 HYUNDAI SUMMAR Y OF W ARRANTY COVERAGE YEARS 10 9 8 7 6 5 4 3 2 1 Replacement Parts 1 YEAR/12,000 MILES Emissions - Federal Specific Components  8 YEARS/80,000 MILES Anti - Perforation 7 YEARS/UNLIMITED MILEAGE Powertrain  5 YEARS/60,000 MILES • Battery  3 YEARS/UNLIMITED MILEA[...]

  • Page 18

    SECTION 5 HYUNDAI NEW VEHICLE LIMITED W ARRANTY 17 SECTION 5 W ARRANTOR Hyundai Motor America (HMA) warrants your new 2014 Hyundai vehicle pursuant to the limited warranties described in this Owner's Handbook. LIMIT A TIONS Any implied warranty of merchantability or fitness for a particular purpose is limited to the duration of these written w[...]

  • Page 19

    SECTION 5 HYUNDAI NEW VEHICLE LIMITED W ARRANTY 18 SECTION 5 BINDING ARBITRA TION Any claim or dispute you may have related to your vehicle’s limited warranties or the duties contemplated under the war- ranty , including claims related to the refund or partial refund of your vehicle’s purchase price (excluding personal injury or product liabili[...]

  • Page 20

    SECTION 5 HYUNDAI NEW VEHICLE LIMITED W ARRANTY 19 SECTION 5 W ARRANTY JURISDICTION These warranties apply to vehicles manufactured to United States specifications which are distributed by Hyundai Motor America and registered and normally operated in the 50 United States and W ashington, D.C. V ehicles manufactured to other than United States speci[...]

  • Page 21

    SECTION 5 HYUNDAI NEW VEHICLE LIMITED W ARRANTY 20 SECTION 5 AIR CONDITIONER REFRIGERANT CHARGE Air conditioner refrigerant charge is covered for the first year from the date of original retail delivery or date of first use with no mileage limitation, unless the refrigerant charge is done as part of a warrantable repair . RADIO AND SOUND SYSTEMS An[...]

  • Page 22

    SECTION 5 HYUNDAI NEW VEHICLE LIMITED W ARRANTY 21 SECTION 5 * Normal deterioration or wear of any part. - Spark plugs -W orn brake pads/linings -W orn clutch linings - Filters -W orn wiper blades - Bulbs and fuses (except halogen bulbs which are covered up to 3 years from the date of original retail delivery or date of first use, or 36,000 miles, [...]

  • Page 23

    SECTION 6 HYUNDAI POWERTRAIN LIMITED W ARRANTY (ORIGINAL OWNER) 22 SECTION 6 WHA T IS COVERED Repair or replacement of powertrain components listed below , originally manufactured or installed by Hyundai Motor Company , Hyundai Motor Group, Hyundai Motor Manufacturing Alabama (HMMA), Kia Motors Manufacturing Georgia (KMMG) or Hyundai Motor America [...]

  • Page 24

    SECTION 6 HYUNDAI POWERTRAIN LIMITED W ARRANTY (ORIGINAL OWNER) 23 SECTION 6 ORIGINAL OWNER Original Owner is defined as the first retail purchaser of the vehicle who took delivery of the vehicle on its date of first use. If the vehicle was first placed in service as a lease vehicle, and the lessee purchases the vehicle at the end of the lease, the[...]

  • Page 25

    SECTION 7 HYUNDAI ANTI-PERFORA TION LIMITED W ARRANTY 24 SECTION 7 WHA T IS COVERED Any Hyundai vehicle body sheet metal found, under normal use, to have developed a perforation (rust hole through the body panel) from corrosion due to defects in material or fac- tory workmanship. W ARRANTY PERIOD 7 years/Unlimited mileage from the date of original [...]

  • Page 26

    SECTION 7 HYUNDAI ANTI-PERFORA TION LIMITED W ARRANTY 25 SECTION 7 * Corrosion of any body panel replaced after the date of retail sale, except panels replaced under this Anti-Perforation Limited W arranty . * Corrosion other than perforation. Cosmetic or surface cor- rosion due to defects in material or factory workmanship is covered under Paint C[...]

  • Page 27

    SECTION 8 EMISSION DEFECT W ARRANTY - FEDERAL VEHICLE 26 SECTION 8 FEDERAL EMISSION CONTROL W ARRANTY ST A TEMENT In accordance with the Federal Clean Air Act, as amended, Hyundai Motor America (HMA) warrants to the original and each subsequent owner of each new 2014 Hyundai vehicle that the vehicle: (1) was designed, built and equipped to con- for[...]

  • Page 28

    SECTION 9 EMISSION PERFORMANCE W ARRANTY - FEDERAL VEHICLE 27 SECTION 9 W ARRANTY JURISDICTION This warranty applies to vehicles manufactured to either Fed- eral specifications or California specifications which are dis- tributed by Hyundai Motor America and registered and nor- mally operated in the 50 United States and W ashington. D.C. INCIDENT A[...]

  • Page 29

    SECTION 9 EMISSION PERFORMANCE W ARRANTY - FEDERAL VEHICLE 28 SECTION 9 EMISSION W ARRANTY P ARTS LIST Some items require scheduled replacement and are war- ranted up to the first replacement interval or up to the limits of the applicable emission warranty coverage period, which- ever occurs first. (Refer to the Scheduled Maintenance sec- tion in y[...]

  • Page 30

    5 YEAR / 60,000 MILE EMISSION W ARRANTY P ARTS - FEDERAL VEHICLE 29 SECTION 9 Air Induction System Air Cleaner Assembly Intake Manifold Surge T ank T urbocharger Assembly Intercooler Assembly Fuel Metering System Coolant T emperature Sensor Air Flow Sensor Manifold Absolute Pressure Sensor Wheel Speed Sensor Fuel Injectors Fuel Delivery Line Fuel P[...]

  • Page 31

    SECTION 9 EMISSION PERFORMANCE W ARRANTY - FEDERAL VEHICLE 30 SECTION 9 WHA T IS NOT COVERED BY THESE EMISSION W ARRANTIES THE EMISSION DEFECT W ARRANTY AND THE EMISSION PERFORMANCE W ARRANTY SHALL NOT APPL Y T O: - Normal maintenance service (such as filters) - Malfunctions in any part directly caused by misuse, modifi- cation, improper adjustment[...]

  • Page 32

    SECTION 9 EMISSION PERFORMANCE W ARRANTY - FEDERAL VEHICLE 31 SECTION 9 REPLACEMENT P ARTS It is recommended that any replacement parts used for main- tenance or for the repair of emission control systems be new or remanufactured Hyundai Genuine Parts. THE W ARRANTY OBLIGA TIONS ARE NOT DEPENDENT UPON THE USE OF ANY P ARTICULAR BRAND OF RE- PLACEME[...]

  • Page 33

    SECTION 9 EMISSION PERFORMANCE W ARRANTY - FEDERAL VEHICLE 32 SECTION 9 Receipts covering the performance of maintenance service should be retained in the event questions arise concerning maintenance. These receipts should be transferred to each subsequent owner of this vehicle. HMA reserves the right to deny warranty coverage if the vehicle has no[...]

  • Page 34

    SECTION 9 EMISSION PERFORMANCE W ARRANTY - FEDERAL VEHICLE 33 SECTION 9 If your Hyundai Dealer cannot repair your vehicle or process your claim within a reasonable time, please contact the Hyundai Customer Connect Center for assistance. Further information can be obtained from and complaints reg- istered with: Director Field Operations and Support [...]

  • Page 35

    SECTION 10 EMISSION CONTROL SYSTEMS W ARRANTY - CALIFORNIA VEHICLE 34 SECTION 10 CALIFORNIA EMISSION CONTROL W ARRANTY ST A TEMENT YOUR W ARRANTY RIGHTS AND OBLIGA TIONS The California Air Resources Board and Hyundai Motor America (HMA) are pleased to explain the Emission Control System W ar- ranty on your 2014 Hyundai vehicle certified for sale in[...]

  • Page 36

    SECTION 10 EMISSION CONTROL SYSTEMS W ARRANTY - CALIFORNIA VEHICLE 35 SECTION 10 3. For 2014 Elantra, Sonata and T ucson SULEV (Super Ultra Low Emission V ehicle) vehicles, certified as a partial zero- emission vehicles, (PZEV) only , all parts covered under the PERFORMANCE W ARRANTY and the DEFECT WAR- RANTY , which are listed in this Owner's[...]

  • Page 37

    SECTION 10 EMISSION CONTROL SYSTEMS W ARRANTY - CALIFORNIA VEHICLE 36 SECTION 10 necticut, Delaware, Maine, Maryland, Massachusetts, New Jersey , Oregon, Pennsylvania, Rhode Island, V ermont or W ashington. Its coverage exists in addition to that of the Emission Defect W arranty-Federal V ehicle and the Emission Performance W arranty-Federal Vehicl[...]

  • Page 38

    5 YEAR / 60,000 MILE EMISSION W ARRANTY P ARTS - CALIFORNIA VEHICLE 37 SECTION 10 SpSpark plugs shall be warranted for the emissions warranty period, or the first scheduled replacement time or mileage, whichever occurs first. NOTE1: Parts designated by "7/70" are warranted for 7 years or 70,000 miles, whichever occurs first. NOTE2: Parts [...]

  • Page 39

    SECTION 10 EMISSION CONTROL SYSTEMS W ARRANTY - CALIFORNIA VEHICLE 38 SECTION 10 Some items are scheduled for replacement as part of the re- quired maintenance for the vehicle. Replacement of these items is warranted up to the first re- placement interval or up to the limits of the applicable Emis- sion W arranty coverage period, whichever occurs f[...]

  • Page 40

    SECTION 10 EMISSION CONTROL SYSTEMS W ARRANTY - CALIFORNIA VEHICLE 39 SECTION 10 * INCIDENT AL OR CONSEQUENTIAL DAMAGES, SUCH AS, LOSS OF TIME, INCONVENIENCE, LOSS OF USE OF THE VEHICLE, OR COMMERCIAL LOSS ARE NOT COVERED UNDER THIS W ARRANTY . * The duration of any implied warranties, including those of MERCHANT ABILITY and FITNESS FOR A P ARTICUL[...]

  • Page 41

    SECTION 10 EMISSION CONTROL SYSTEMS W ARRANTY - CALIFORNIA VEHICLE 40 SECTION 10 When failing a Smog Check test, an authorized Hyundai Dealer may ask the owner to provide proof that the required maintenance was performed when the dealer has reason to believe that the required maintenance; oW as not performed and o If not performed, may be the cause[...]

  • Page 42

    SECTION 10 EMISSION CONTROL SYSTEMS W ARRANTY - CALIFORNIA VEHICLE 41 SECTION 10 CALIFORNIA VEHICLE INSPECTION PROGRAM If your 2014 Hyundai vehicle fails to pass a Smog Check test af- ter a period of use of 5 years or 60,000 miles, but before a period of use of 8 years or 80,000 miles, whichever occurs first, you may choose to have your vehicle rep[...]

  • Page 43

    SECTION 1 1 REPLACEMENT P ARTS AND ACCESSORIES LIMITED W ARRANTY 42 SECTION 11 WHA T IS COVERED W arranty coverage is for repair or replacement of any Hyun- dai Genuine Replacement Part or Accessory supplied from Hyundai Motor America which is found to be defective in ma- terial or workmanship under normal use and maintenance, except any item speci[...]

  • Page 44

    SECTION 1 1 REPLACEMENT P ARTS AND ACCESSORIES LIMITED W ARRANTY 43 SECTION 11 ACCESSOR Y W ARRANTY PERIOD An accessory installed by an authorized Hyundai dealer on a new vehicle at the time of, prior to, or after the vehicle’s date of delivery to the original retail purchaser , or the date the vehicle is first put into service, is covered under [...]

  • Page 45

    SECTION 1 1 REPLACEMENT P ARTS AND ACCESSORIES LIMITED W ARRANTY 44 SECTION 11 WHA T IS NOT COVERED * Normal maintenance services of parts or accessories such as: cleaning, adjustment or replacement (i.e. spark plugs that are oil fouled, lead fouled, or which fail due to the use of low grade or contaminated fuel). * Parts or accessories that fail d[...]

  • Page 46

    45 MEMO AME-ALL14MY(Main)(0729) 2013.7.29, 5:52 PM 45[...]

  • Page 47

    46 MEMO AME-ALL14MY(Main)(0729) 2013.7.29, 5:52 PM 46[...]

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    47 MEMO AME-ALL14MY(Main)(0729) 2013.7.29, 5:52 PM 47[...]

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    48 MEMO AME-ALL14MY(Main)(0729) 2013.7.29, 5:52 PM 48[...]

  • Page 50

    IMPORT ANT : Retain this Owner ’s Handbook in your glovebox for reference relative to Consumer and W arranty Information. OWNER INFORMA TION CHANGES: * If you change your address or if you are the second or sub- sequent owner of your HYUNDAI, please complete the Owner Information Change Card in the front of this hand- book. W arranty Start Date: [...]