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HTC SM-TP008-1125 manual

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Table of contents for the manual

  • Page 1

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 1 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Sapphire Service Manual U HTC Propriet ary Confidential T reatment Requested Rev . AX02 HTC Corporation. Engineering Mobility[...]

  • Page 2

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 2 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. REVISION CONTROL T ABLE REV DA TE CONTENTS DEPT REVISED ST AGE AX01 2008/12/29 Fist Draft PSE Marc DVT AX02 2009/01/14 Add product pi[...]

  • Page 3

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 3 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 1. INTRODUCTION .....................................................................................................................[...]

  • Page 4

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 4 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 1 Introduction  This manual provides the tech nical information to support the service activities of this prod uct.  This docum[...]

  • Page 5

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 5 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 1.1 Product Featur es[...]

  • Page 6

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 6 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation.[...]

  • Page 7

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 7 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation.[...]

  • Page 8

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 8 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Product overview z Front side z Accessories[...]

  • Page 9

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 9 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. # ITEM FUNCTION 1 AC ADAPTER RECHARGES THE BATTERY. 2 USB SYNC CABLE CONNECTS TO A PC AND SYNC HRONISES DATA.[...]

  • Page 10

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 10 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. z Install the SIM card 1. Make sure your device is turned off. 2. Press the back cover latch down and gently slide the back cover to[...]

  • Page 11

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 11 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. z Install the SD card If you need more storage for your device, you can install an SD card into the slot on the upper p art of the d[...]

  • Page 12

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 12 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. z To perform a soft reset • Use the stylus to press the RESET button found on the back of the device. Your device restarts and dis[...]

  • Page 13

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 13 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 2 Device Disassembling and Assembling Procedure 2.1 Disassembling procedure 1. P HILLIPS SCREW - DRIVER 00 X 50 2. F LA T PLASTIC S [...]

  • Page 14

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 14 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 3. Unfasten the screws at the location indicated. 4. Remove the antenna by inserting the plastic stick in to the gap 5. Use the flat[...]

  • Page 15

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 15 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 6. Disassemble speaker from keyboard bottom cover . 7. Unfasten the screws at the location indicated[...]

  • Page 16

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 16 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 8. Disassemble LCM FPC connector from the Main board. 9. Disconnect the Vibrator cable 10. Disconnect the FPC connector from the Upp[...]

  • Page 17

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 17 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 11. Unfasten the screws at the location indicated 12. T urn over the upper board. 13. Disassemble the cable. 14. Disconnect the volu[...]

  • Page 18

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 18 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 15. Remove the volume FPC from the chassis 16. Disassemble the camera module from the upper board. 17. Disconnect the AP key FP C co[...]

  • Page 19

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 19 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 18. Disconnect the Rigid-Flex board connector form the Main board as shown.(1) 19. Use the white stick to separate it 20. Unfasten t[...]

  • Page 20

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 20 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 22. Remove the Main Board from Chassis 23. Unplug the cable from the Main Board. 24. Remove the Mylar 25. Release the hook from the [...]

  • Page 21

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 21 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 26. Remove the Microphone Rubber 27. Remove Receiver from Chassis. 28. Remove the AP key FPC from Chassis as shown.[...]

  • Page 22

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 22 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 29. S t art from the top two corners and Press LCM along the two sides of it to separate the LCM. 30. Disassembly Completed[...]

  • Page 23

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 23 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 2.2 Assembling procedure 1. Remove the protect film on the LCM and Combine it will Bezel. 2. Attach the receiver to Chassis. 3. Inse[...]

  • Page 24

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 24 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 5. Remove the release paper and stick AP key FPC on the Chassis as shown 6. Connect the cable with the Main board[...]

  • Page 25

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 25 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7. Combine the FPC with Main Board 8. Fasten the screws at the location indicated Screw:72H01266-01M*2 T ORQUE : 1.0+-0.1 KGF - C ?[...]

  • Page 26

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 26 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 10. S tick the co pper foil as location indicated 11. S tick the Rigid-Flex Board on the Main Board 12. Combine the Rigid-Flex board[...]

  • Page 27

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 27 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 13. Install the Camera module on the Upper board 14. Connect the cable 15. Insert the volume FPC into the connector on the upper boa[...]

  • Page 28

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 28 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 16. Attach the V olume FPC to the Chassis 17. Combine Main FPC upper board as show 18. Fasten the screws at the location indicated S[...]

  • Page 29

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 29 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 19. Insert vibrator as shown 20. Combine LCM FPC with Main-Board as shown. 21. Fasten two screws as shown Screw: 72H01266-00M T orqu[...]

  • Page 30

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 30 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 22. Attach the speaker to the Housing. 23. Combine Housing with Bezel 24. Combine the antenna with Housing as shown[...]

  • Page 31

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 31 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 25. Fasten the screw as location indicated T orque : 1.0+-0.1kgf-c ㎡ 26. Insert battery into housing. 27. Assemble the Battery Cov[...]

  • Page 32

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 32 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 3 ROM Re-flash Procedure 3.1 ROM upgrade thru RUU (Re-flash Upgrade Utility) Connect device to PC I. Setting and allow USB connectio[...]

  • Page 33

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 33 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. RUU - 1 III. Read the pop-up message form ROM update utility and select the “I understand…” checkbox. IV. Click “Next” to [...]

  • Page 34

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 34 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. RUU - 4 IX. Double verify the ROM revision which you want to update before re-flash procedure. X. Click “Next” to proceed. RUU -[...]

  • Page 35

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 35 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. RUU - 7 XIV. The OS upgrade is finished, click “Finish” to close the utility .[...]

  • Page 36

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 36 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 3.2 Rom Image upgrade thru SD card Download ROM Image from SDO I. Download ROM image from SDO. http://htcscm10.htc.com.tw /SDO II. U[...]

  • Page 37

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 37 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. SD Upgrade - 2 VIII. Reading source code from SD card. [Note]: This process will takes 10 mins, please don’t power off the device.[...]

  • Page 38

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 38 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 4 DIAGNOSTIC PROGRAM 4.1 List of Diagnostic / WinCE T est Items Mode No Item Description Remark Function Test 1 Auto Auto Regular Te[...]

  • Page 39

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 39 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Calibration Test (Perform WLAN calibration) Compass Test Battery Test (1H) Battery info. 1 USB Test USB link test 2 Camera Test Came[...]

  • Page 40

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 40 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Test Procedure How to select test item: Usi ng navigatio n butt on -"Up" or "Down" to select the test items How [...]

  • Page 41

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 41 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. SD card T est I. Insert the SD card and follow the system instruction to do the test. II. If success, press Action key to next or re[...]

  • Page 42

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 42 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Display T e st (Green / Blue pattern) IV. Press Action key to continue the next test pattern. Display T e st ( Black / White p atter[...]

  • Page 43

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 43 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. LED T est I. Press Action key and follow the instruction on screen to perform the LED inspection test ( Green , Red , Blue , UI LED [...]

  • Page 44

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 44 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Sliding T est I. Press Action key to select Sliding T est on Function test menu. II. Follow the instruction on screen to perform ope[...]

  • Page 45

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 45 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Headset Audio T est I. Press “B” key or select Headset Audio Te s t on Function test menu. II. Insert the headset and speaking. [...]

  • Page 46

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 46 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Android T est T est Requirement: - 3G SIM card - Google account Sign in I. Insert the 3 G SIM card. II. Signing in the Google accoun[...]

  • Page 47

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 47 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. USB T est I. Select to use your memory card as USB mass storage when your phone is connected to your computer (selected by default o[...]

  • Page 48

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 48 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. GPS T est I. Press Menu button and t ap the icon “Settings”. II. Select “Security & location”. III. Select My Location s[...]

  • Page 49

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 49 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. WLAN T est I. Press Menu button and t ap the icon “Settings”. II. Select “Wireless controls” > select the “Mobile netwo[...]

  • Page 50

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 50 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. RF T est I. Press Call Button to dial for performs the RF test. II. Also you can test by mobile tester . Erase all test dat a I. Bef[...]

  • Page 51

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 51 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Power measurement test 4.2 Main board leakage current T est Procedure This is a quick method to measure if any abnormal leakage curr[...]

  • Page 52

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 52 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 3. T est Jig Jig - E (3 pins-Long for Dream) Equipment set up Connect control box and jig through 4 colors cable Set up each button [...]

  • Page 53

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 53 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Install the jig to device St art testing Turn on control box power button Press power button to turn on the Device[...]

  • Page 54

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 54 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Idle current test 1. Set the device to airplane mode. 2. Set the brightness to minimum(Press MENU>Settings>Sound & display[...]

  • Page 55

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 55 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Conclusion: If current consumption is passed at both of flight and power of f mode, it means M/B is GOOD. If there is any item F AIL[...]

  • Page 56

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 56 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 4.3 Battery rundown test procedure Battery T est I. T urn the device power off and insert Diagnostic SD card. II. Press and hold Cap[...]

  • Page 57

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 57 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. V. Af ter one hour , check the test result. VI. If the capacity is under 70%, please replace a new battery .[...]

  • Page 58

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 58 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 5 Cosmetic Inspection Criteria 5.1 Classes definition of inspective area ¾ Class A a rea => T he front side of main unit in volv[...]

  • Page 59

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 59 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. IT IS GENER IC CO SMETIC INSPECTION C RITERI A FO R ALL PRODUCTS IF THERE HA VE ANY CONFLICT WITH THESE GENE RIC CRITERIONS; PLEASE [...]

  • Page 60

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 60 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation.[...]

  • Page 61

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 61 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 5.3 Main unit inspection GAP & STEP INSPECTIONS Description Accept Criteria 1. Gap between ME parts. 1.5 (mm) ≦ 2. Stylus Styl[...]

  • Page 62

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 62 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 6 Generic T roubleshooting 1 ． Main Unit Does Not Respond to Power Button (1) Connect the AC adapter, maybe the battery pack is ex[...]

  • Page 63

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 63 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 4 ． Unusual V ertical / Horizontal lines or p artial display (1) Check the connection of L CM FPC whether is properl y connected. [...]

  • Page 64

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 64 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7 ． PC Connection not possible (1) If test result is NFF, it is possible caused by user connect cradle to computer before ActiveSy[...]

  • Page 65

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 65 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 10 ． Battery Pack does not recharge (1) Make sure the Battery Pack takes fully charge with AC Adapter. (2) Check whether the condi[...]

  • Page 66

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 66 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 13 ． Wireless connection (WLAN/BT) not functioning (1) Make sure the wireless en v ironme nt is OK before connecting to WLAN. (2) [...]

  • Page 67

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 67 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7 Generic Labeling Plan  Main unit 7.1Agency label_SAPP100_Black The brand name is shown on Bezel. HTC P/N: 77H00693-00M Size: 41[...]

  • Page 68

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 68 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7.2 Agency label_SAPP100_Gray The brand name is shown on Bezel. HTC P/N: 77H00693-02M Size: 41.2 X 39.00mm HTC P/N Description[...]

  • Page 69

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 69 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7.3 Agency label_SAPP200_Black The brand name is shown on Bezel. HTC P/N: 77H00693-01M Size: 41.2 X 39.00mm HTC P/N Description[...]

  • Page 70

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 70 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7.4 Agency label_SAPP200_Gray The brand name is shown on Bezel. HTC P/N: 77H00693-03M Size: 41. 2 X 39.00mm HTC P/N Description[...]

  • Page 71

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 71 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7.5 Agency label_SAPP300_Black The brand name is shown on Bezel. HTC P/N: 77H00693-04M Size: 41.2 X 39.00mm HTC P/N Description[...]

  • Page 72

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 72 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7.6 Agency label_SAPP300_Gray The brand name is shown on Bezel. HTC P/N: 77H00693-05M Size: 41.2 X 39.00mm HTC P/N Description[...]

  • Page 73

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 73 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7.7 Unit label location explanation W ater sensitive label HTC P/N: 77H00668-00M Qty: 1 T amper evid ent label HTC P/N: 77H00460-01M[...]

  • Page 74

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 74 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7 .8 Screen pr otector HTC P/N: 76H10040-00M Size: 51.2 x 84.6mm[...]

  • Page 75

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 75 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7.9 Battery label SAPP160_1340mAh_TWS HTC P/N: 35H001 19-00M (Black) 35H001 19-04M (G ray)[...]

  • Page 76

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 76 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation.[...]

  • Page 77

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 77 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7.10 SAPP160_1340mAh_W elldone HTC P/N: 35H001 19-01M (Black) 35H001 19-05M (G ray)[...]

  • Page 78

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 78 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation.[...]

  • Page 79

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 79 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 7.1 1. MFG packing label single box label (not confirmed) HTC P/N: 77Hxxxxx-xxM Size: xx.0 x xx.0mm HTC P/N Description[...]

  • Page 80

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 80 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 12 in 1 carton label (not confirmed) HTC P/N: 77HXXXXX-00M Size: 4 X 6 inches HTC P/N Description[...]

  • Page 81

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 81 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. pallet label HTC P/N: 77H30026-00M Size: 4 X 6 inches HTC P/N Description[...]

  • Page 82

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 82 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Incomplete pallet label HTC P/N: 77H30026-00M Size: 4 X 6 inches[...]

  • Page 83

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 83 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 8 Generic S p are Part List and Photos 8.1 SPL for Rep air Item P/N Description Qty Substitute 1 35H00082-00M BATTERY_LI-POLYMER ,10[...]

  • Page 84

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 84 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Pa rt No. XXXXXXXX X-XXX Part No. XXXXXXX XX-XXX De s c r i p t i o n Des cript ion Q'ty Q'ty Rep ai r Code Repa ir Co de [...]

  • Page 85

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 85 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 8.2 Board Level 2.5 Rep airs  Basic Rep air Instructions for Component Replacement: S tep 1 Place the solder-proof t ape to cover[...]

  • Page 86

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 86 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. ¾ 51HXXXXXXXX PCBA-MAIN BOARD(Side A) Item P/N Description Qty Location Substitute 1 75H0 0248-00M COAXIAL CO NNECTOR,RF,WITH SWITC[...]

  • Page 87

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 87 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. SIDE A PHOTO AND COMP ONENT LOCA TION CON9 AMIC1 SW3 CON1 SW2 CON3 BCON1 SW13 CON5 PCON1 RFSW1 PF1 PCG1 SW5[...]

  • Page 88

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 88 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 51HXXXXXXXXX PCBA-MAIN BOARD(Side B) Item P/N Description Qty Location Substitute 1 75H0 0248-00M COAXIAL CO NNECTOR,RF,WITH SWITCH,[...]

  • Page 89

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 89 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 8.3 FRU M/B additional p art s location This chapter is about locations and P/N of additio nal parts (Mylar , Gasket, tape, etc…) [...]

  • Page 90

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 90 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. 9 RF Antenna Specification Sapphire WCDMA Antenna Test Specification Item Test Name TX Level Uplink / Downlink UA RF CN 1st Downlink[...]

  • Page 91

    2/10/2009 9:51:19 PM HTCUSA-200015 Doc. No. DOC-00051810 REV . Issued Date 2008/12/29 . Re vised Date 2009/01/14 AX02 Doc. T itle Sapphire Service Manual P age 91 of 91 HTC CONFIDENTIAL SM-TP008-1 125 HTC Corporation. Item Test Name TX Level TCH 1st Downlink cell power note 1 Wait_Signal 0 600 -65 2 Power_Class 0 600 -65 PCS 1900 Receiver Test 3 Fa[...]