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Table of contents for the manual
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Page 1
Getting Started[...]
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Copyr ight an d License The only war rantie s fo r Hewlett -Pa ckard p rodu cts and ser vices are set forth in the expres s stat ements accom panyi ng such prod ucts an d serv ices. Nothing herein should be construe d as constituting an addit ional wa rranty . HP sha ll not be liab le for techn ical or editor ial e rrors or om issio ns conta ined h[...]
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Table of conten ts 1 Gettin g informatio n 2 Setting up your comp uter Protecting your c omputer ....... .................... ............ .................... ............. . 3 Guidelines for installing software and hardware devices .... ....... ...... ....... ..... 4 Connecting to th e Internet ...................... ................ ............[...]
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iv ENWW[...]
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1 Getting in formation Type of informa tion Where to f ind ● Set up your comp uter. Setup poster included with your computer. ● See how-to videos about using the fea tur es o f yo ur com pute r. Visit www.hp.co m/ supportvid eos (English only) ● Use the computer . ● Connect to the Internet. ● Recover factory settings. Getting Started (th [...]
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Type of in forma tion Where to find ● Get special u tilities for computer owners. PC Help & Tools fo lder Click the Start but ton, click All Progr ams , and then cl ick PC Help & Tools . ● Maintain your computer. HP Suppor t Assista nt — Main tains your comput er performan ce and resolv e problems fas ter by us ing aut omated upda tes[...]
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2 Setting up your compu ter ❑ Follow the steps on the setup poster included with yo ur computer. ❑ Place the computer so that all v entilation ope nings are unob structed and cabl ing is not in a walkway or where it ca n be s tep ped o n or dam aged by pl aci ng fu rnitu re on it. ❑ Connect all p ower cords fr om the monitor, c omputer, a nd [...]
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NOTE: Security solutions can deter thef t, mishandlin g, and sof tware at tacks, bu t cannot pr event t hem. Guidelines for installin g software and hardware devices After you c omplete t he initial computer se tup, you might want to instal l additi onal softw are prog rams or ha rdware devices. Check the ope rating sys tem, memory, and other r equ[...]
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Transferring files an d settings to your new computer You can copy file s from another computer to you r new compute r by using CD s or DVDs, memory s ticks, and ex ternal hard d rives. You ca n also use Win dows Eas y Transfer softwa re, which is in cluded with Windows 7 (sel ect models only), to cop y files and s ettings to a s torage de vice or,[...]
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Symptom Possible solution Test the wall outlet by connecting a d ifferent electric al device to i t. Compute r seems to be locke d up and is not responding. Use the Windows Task M anager to close a ny progra ms not res ponding , or resta rt the com puter: 1. Press the Ctr l+Alt+Delete keys o n the keyboa rd simultaneo usly. 2. Click Start Task Mana[...]
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Symptom Possible solution Screen is blank. Press the sp ace bar on the keyboard or move the mouse to make the screen d isplay visib le again. Press the S leep button ( select models only), or the Esc key on the keybo ard, to re sume from Sleep mode . Press the On button to turn on the computer. Inspect the mo nitor video connector for bent pins: ?[...]
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Symptom Possible solution Curs or does no t respond to mouse movement. Use the keyboa rd to save chan ges in all open programs, and then restart your co mputer: 1. Press the Alt+Tab keys simultaneously to navigate to an open program. 2. Press the Ctrl+ S key simultaneo usly to save y our changes in the se lected p rogram (Ctrl +S is the keyboard s [...]
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Symptom Possible solution The re ceiver, wi reless keyb oard, a nd wireles s mouse sh own in the followi ng illustr ations are examples; y our models migh t vary. IMPORTANT: During these steps, place the wireles s keyboard and wir eless mouse o n the same level a s the receiver , within 30 cm (12 inches ) of the receiver, and away from interf erenc[...]
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Symptom Possible solution No sound i s produced. For Windows 7: 1. Click the Sta rt button, click Contr ol Pa nel , click Act ion Cen ter , and then click Troubles hootin g . 2. Under Hardware a nd Soun d , click Troublesho ot and audio playback . If you use an HDMI connector o n the graphics card (selec t models only) to connect your monitor to th[...]
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Symptom Possible solution Run the wir eless setup wi zard: 1. Cli ck th e Start button, click Control Panel , click Network and Internet , and then clic k N etwork and Sh aring C enter . 2. In the Network and Sharing Cen ter window, click Set up a connection or netwo rk to open th e wizard, a nd then follow th e onscreen in structions . If your sys[...]
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Updating driver s A driver i s a software prog ram th at enables your computer to communicate w ith an attach ed device, su ch as a printe r, hard disk dr ive, mouse, or keyboa rd. Complete t he foll owing proc edure to up date a dri ver, or t o re vert to an e arlier v ersi on of th e driver if th e new one does n ot solve your pr oblem: 1. Cli ck[...]
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To add re store poin ts manual ly: 1. Close al l open pr ograms. 2. Cli ck th e Start button, right-click Comp uter , cl ic k Properti es , and th en click System protect ion . 3. Under Prote ction Setti ngs , select the disk for which you wa nt to create a restore poin t. 4. Cli ck Create , and then follo w the onscre en instructi ons. Softw are p[...]
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To rein stall a program u sing th e Recovery Ma nager: 1. Cli ck th e Start button, click All Pro grams , click Recove ry Manag er, and the n clic k Recove ry Manage r . 2. Cli ck Software Pr ogram Reinsta llat ion , and t hen clic k Next at th e We lco me sc ree n. 3. Choose the pr ogram you want to install, click Next , and follow th e onscreen i[...]
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As neede d Backin g up your data Use CD or DV D record ing softwa re that is install ed on your comput er to create (or “bu rn”) backup disc s of impo rtant i nformatio n, includi ng pe rsonal f iles, e -mail me ssages, a nd Web site bookmar ks. You can also mov e data t o an ext ernal h ard disk dr ive. Keeping the computer free of dust, dirt,[...]
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System Recovery System Rec overy comple tely erases and reforma ts the hard di sk drive, dele ting all data files yo u have created, a nd then rein stalls the oper ating system, programs , and drivers . However , you must reinstall a ny software that was not installed on the compute r at the factory. This in cludes softw are that came on med ia inc[...]
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If the com puter is wo rking and W indows 7 is respondin g, use these s teps to perform a System Recovery . 1. Turn off the c omputer. 2. Disconnect a ll periph eral devices fr om the compute r except the monitor , keyboard, and mouse. 3. Turn on the computer . 4. Cli ck th e Start button, click All Pro grams , click Rec overy Mana ger , and then c[...]
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System Recovery from recovery discs CAUTI ON: System R ecove ry delet es all data and programs you cre ated or i nstalled . Back up any imp ortant data to a removable dis c. To create r ecovery dis cs, see Recovery di scs on page 18. To perfo rm a System Re covery using rec overy disc s: 1. If the compu ter is worki ng, create a back up DVD con tai[...]
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Choosing r ecovery di scs ● To create r ecovery d iscs, your computer m ust have a D VD writer, a nd you must use only high-qua lity blank DVD +R or DVD-R discs. NOTE: You cannot u se CDs or DVD+ RW, DV D-RW, D VD+RW DL, DVD -RW D L, DVD+R DL, or DVD-R D L discs to create r ecovery disc s. ● Use high-quali ty discs to cr eate your set of r ecov[...]
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Printed in *517215-004* *517215-004* 517215-004 The power to make a change Thank you for your purchase. HP is dedicated to producing the highest quality , best performing, and easiest to use computers in the world. HP also designed this product with the environment in mind. But to reduce its impact even further, we need your help. Let’s work toge[...]