HP ProLiant DL60 G9 manual

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Table of contents for the manual

  • Page 1

    HP Pr oL ian t DL6 0 Gen9 S er v er Us er Gui de Abstract This document is for the person wh o installs, administers, and troubleshoots server s and storage systems. HP assumes you a re qualified in the servicing of comp uter equipment and tra ined in recognizing hazards in products with hazardous energy levels. Part Number: 786245 - 001 December 2[...]

  • Page 2

    © Copyright 2014 Hewlett- Packard Development Company, L.P. The information contained herei n is subject to change without notice . The only warranties for HP products and s ervices are set forth in the express warranty statements accompanyin g such products and services. Nothing herein should b e construed as constituting an additional warranty. [...]

  • Page 3

    Conten ts 3 Con tents Component identification ............................................................................................................... 7 Front panel co mponents ............................................................................................................................. 7 Front panel LEDs and but tons .......[...]

  • Page 4

    Contents 4 Security bezel option ............................................................................................................................... 36 Drive options .......................................................................................................................................... 36 Drive installati on guidelines[...]

  • Page 5

    Contents 5 Scripting Toolkit for Windows and Linux ..................................................................................................... 87 HP Service Pa ck for ProLiant ..................................................................................................................... 87 HP Smart Update Man ager ..................[...]

  • Page 6

    Contents 6 Documentation feedbac k ........................................................................................................... 118 Index ....................................................................................................................................... 119[...]

  • Page 7

    Component ident ification 7 C om ponen t i dentif i cati on F ront panel comp onents Item Description 1 Optical drive ( optional) 2 Serial label pul l tab* 3 USB 2.0 conne ctor 4 LFF drives * The serial nu mber/iLO information pull tab is doub le - sided. The top side show s the server serial number and the customer asset t ag label. The reverse si[...]

  • Page 8

    Component ident ification 8 Item Description Status Off = Deacti vated 2 Health LED* Sol id green = Normal Flashing green (1 Hz/cycle per sec ) = iLO is rebooting. Flashing amber = System degraded** Flashing red (1 Hz/cycle per sec) = System critical** 3 NIC status LED* Solid green = L ink to network Flashing green (1 Hz/cycle per sec ) = Netwo rk [...]

  • Page 9

    Component ident ification 9 R ear panel comp onents Item Description 1 Slot 3 PCIe 3 x8 (8, 4, 1) 2 Slot 2 PCIe 3 x8 (8, 4, 1) 3 Slot 1 PCIe3 x16 (16, 8, 4, 1 ) 4 Non - hot - plug power supply 5 Power suppl y blank (bay 2 o f optional redundant power supply module) 6 Hot - plug power suppl y (bay 1 of opti onal redundant power supply module) 7 NIC [...]

  • Page 10

    Component ident ification 10 Item Description Status 1 UID LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upg rade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated • 8 Hz/cycle p er sec = iLO manua l reboot sequence in progress Off = Deacti vated 2 NIC link LED Green = Net[...]

  • Page 11

    Component ident ification 11 S ystem board c omponents Item Description 1 Primary PCIe ris er board connector* 2 TPM connector 3 System battery 4 SATA connector 5 Storage back up power connector for PCI e slots 1-2 6 Reserved 7 Secondary PCIe riser board connector* 8 MicroSD slot 9 Storage back up power connector for PCI e slot 3 10 System maintena[...]

  • Page 12

    Component ident ification 12 Item Description 27 Mini - SAS connector 2 * For more informa tion on the riser board slots supp orted by the onboard PCI ris er connectors, see " PCIe riser board slot definition s (on page 10 )." D IMM slot locations DIMM slots a re numbered s equentially (1 through 4) for each processor. The supported AM P [...]

  • Page 13

    Component ident ification 13 Position Default Function S12 — Reserved To access the redu ndant ROM, set S1, S5, and S6 t o on. When the system maintenance switch position 6 is s et to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/ or NVRAM deletes configurat[...]

  • Page 14

    Component ident ification 14 When a drive is co nfigured as a part of an array and c onnected to a powered - up controller, the drive LEDs indicate the condit ion of the drive. Item LED Status Definition 1 Locate Solid blue The drive i s being identifie d by a host applicatio n. Flashing blue The drive carrie r firmware is being up dated or require[...]

  • Page 15

    Component ident ificat ion 15 F an locations[...]

  • Page 16

    Operations 16 Oper ati ons P ower up the server 1. Connect each power cord to the serv er. 2. Connect each power co rd to the power source. 3. Press the Power On/Standby button. The server ex its standby mo de and applies full p ower to the system . The system pow er LED changes from amber to gree n. P ower down the server Before powering down the [...]

  • Page 17

    Operations 17 WARNING: To reduce the risk of p ersonal injury, be careful when pres sing the server rail - release latches and sliding t he server into the rack. The sl iding rails could pinch your f ingers. 1. Do one of the following: o In a server th at uses thumbscr ew rack ears, l oos en the captive thumbscrews that secure the server faceplate [...]

  • Page 18

    Operations 18 To access the front panel components, unlock and then r emove the security bezel. Remove the acc ess panel WARNING: To reduc e the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touchi ng them. CAUTION: Do not operate the server for long periods with the acces s panel open[...]

  • Page 19

    Operations 19 If the access panel latch is lo cked, use a T - 15 Torx screw driver to unlock the latch. I nstall the acc ess panel 1. Place the acces s panel on top of the ser ver with the ac cess panel latch open. Allow the panel to extend past the rear of the server by approximately 1.25 cm (0.5 inch). 2. Close the acces s panel latch. The access[...]

  • Page 20

    Operations 20 5. Remove the ai r baffle. I nstall the ai r baffle CAUTION: For proper cooling, do not op erate the server without t he access panel, b affles, expansion s lot covers, or bla nks installed. If the server suppor ts hot - plug component s, minimize the amount of time the access panel is o pen. To install the component: 1. Install the a[...]

  • Page 21

    Operations 21 4. Power up the serv er (on page 16 ). Remove the PCI riser cage CAUTION: To prevent damag e to the server or expansion bo ards, power down the server, and disconnect all power cords before removi ng or installing the PCI riser cage. 1. Power down the server (on page 16 ). 2. Remove all power: a. Disconnect each power cord fr om the p[...]

  • Page 22

    Operations 22 o Primary PCI riser cage o Secondary PCI ris er cage Retain the ca ge and screws for future use. I nstall the PCI r iser cage CAUTION: To prevent damag e to the server or expansion bo ards, power down the server, and disconnect all power cords before removi ng or installing the PCI riser cage. To install the component:[...]

  • Page 23

    Operations 23 1. Align the PCI riser board wit h the corresponding conne ctors on the sy stem board, and the n press down the PCI riser cage. 2. If installing the secondary PCI riser cage, remov e the PCI blank. Retain the blank and screws for future use. 3. Align the PCI rise r board with the corresponding connectors on the system board, and then [...]

  • Page 24

    Operations 24 4. Tighten the two screws to secure the c age. 5. Install the access panel (on page 19 ). 6. Do one of the following: o Slide the server into the rack. o Install the server into the rack. 7. Power up the serv er (on page 16 ).[...]

  • Page 25

    Setup 25 S etup O ptional installa tion services Delivered b y experienced, certified engin eers, HP Care Pack services help y ou keep your serve rs up and running with s upport packages tailor ed specifically for HP ProLia nt systems. HP Care Packs let you integrate both hardware and so ftware support into a single package. A nu mber of service le[...]

  • Page 26

    Setup 26 • Leav e a minimum clearance of 63.5 cm (25 inch es) in front of the rack. • Leave a minimum clear ance of 76.2 cm (30 inches) be hind the rack. • Leave a minimum c learance of 121.9 cm (48 i nches) from the back of the rack to the back of another rack or row of racks. HP servers draw in cool air through the front and expel warm air [...]

  • Page 27

    Setup 27 P ower require ments Installation of this eq uipment must comply wit h local and regional electri cal regulations governin g the installation of information technology equipment by licensed elec tricians. This equipment is designed to operate in insta llations covered by NFP A 70, 1999 Edition (Nation al Electric Code) and NFPA - 75, 1992 [...]

  • Page 28

    Setup 28 WARNING: This server is ver y heavy. To reduce t he risk of persona l injury or da mage to the equipment: • Observe local occupati onal health and safety requir ements and guidelines for manual material handling. • Get help to lift and stabilize the product during in stallation or removal , especially when the product is not fas tened [...]

  • Page 29

    Setup 29 WARNING: When insta lling a server in a telco rack, be sure that th e rack frame is a dequately secured at the top and bottom to the bui lding structure. I dentifying t he contents of the server shi pping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mo[...]

  • Page 30

    Setup 30 WARNING: This server is ver y heavy. To reduce t he risk of persona l injury or da mage to the equipment: • Observe local occupati onal health and safety requir ements and guidelines fo r manual material handling. • Get help to lift a nd stabilize the product during in stallation or removal , especially when the product is not fas tene[...]

  • Page 31

    Setup 31 d. Position the power cord inside the clip, and then close the clip. e. Slide the clip forward until it is flush aga inst the edge of the power c ord plug. For a server using a hot - pl ug power supply: 4. To prevent accidental po wer cord disconnection when sliding the server in and out of the server, secure the power cord in the hook - a[...]

  • Page 32

    Setup 32 b. Bend the plug end of the p ower cord in the position shown in the following image. c. Secure the power cord in the hook - an d - loop strap as shown in the following imag e. 5. Employ best prac tices to route and manage the power cords and other cable s in the server rear p anel. IMPORTANT: When using cable m anagement arm com ponents, [...]

  • Page 33

    Setup 33 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the p ower cord grounding p lug. The grounding plug is an i mportant safety feature. • Plug the power cord int o a grounded (earthed ) electrical outlet that is eas ily accessible at all times. • Unplug the power cord from the power supply to d[...]

  • Page 34

    Setup 34 I nstalling th e operating system This HP ProLiant server doe s not ship with provisioning media. Everything needed to manage and install the system soft ware and firmwa re is preloade d on the server. To operate properly, the server mus t have a supported operating system. For the latest information on operating system s upport, se e the [...]

  • Page 35

    Setup 35 R egistering the ser ver To experien ce quicker serv ice and more efficient supp ort, regist er the product a t the HP Product Registration website ( http://register.hp.com ).[...]

  • Page 36

    Hardware options installation 36 H ar d w ar e opti o ns inst allati on Introduction If more than one opt ion is being installed, read the installation instr uctions for all the hardware op tions and identify simila r steps to streamline the ins tallation process. WARNING: To reduce the risk o f personal inj ury from hot surfa ces, allow the d rive[...]

  • Page 37

    Hardware options installation 37 For more informa tion about product features, spe cifications, options, configurations, a nd compatibility, see the product QuickSpecs on the HP website ( http://www.hp.com/go/qs ). D rive installation guid elines When addin g drives to the ser ver, observe t he following genera l guidelines: • The system automati[...]

  • Page 38

    Hardware options installation 38 5. Remove the two metal brackets from the drive carrie r. 6. Install the drive in the carrier. 7. Install the dr ive. CAUTION: To preve nt improper cooling and thermal damage, do not ope rate the server unless all bays are popul ated with either a component o r a blank. 8. If removed, in stall the securi ty bezel. 9[...]

  • Page 39

    Hardware options installation 39 Installing a hot - plug drive CAUTION: To preve nt improper cooling and thermal damage, do not ope rate the server unless all bays are popul ated with either a component o r a blank. To install the component: 1. Remove the dri ve blank. 2. Prepare the drive. 3. Install the drive. Determine t he status of the drive f[...]

  • Page 40

    Hardware options installation 40 D rive cab le options Use these drive cable options to install an HP Host B us Adapter or an HP Smart Array Controller board option. For more informa tion about product features, spe cifications, options, config urations, and compatib ility, see the product QuickSpecs on the HP website ( http://www.hp.com/go/qs ). M[...]

  • Page 41

    Hardware options installation 41 o H240 Host Bus Adapter to the 4 LFF dri ve backplane o P440 Smart Array Contr oller to the 4 LFF drive backp lane 14. Connect the rest of the drive cables required in this drive configuration. For more information, see " Storage cabling (on pag e 75 )." 15. Install the access panel (on page 19 ). 16. Inst[...]

  • Page 42

    Hardware options installation 42 C ontroller options The server ships with an e mbedded HP Dynamic Smart Array B 140i Controller. For m ore information about the controller and its feature s, see the HP Dynamic Smart Array B140i RAID Controller User G uide on the HP website ( http://www.hp.com/go/smartstorage/docs ). Up grade options exist for a n [...]

  • Page 43

    Hardware options installation 43 To install the component: 1. Power down the server (on page 16 ). 2. Remove all power: a. Disconnect each power cord fr om the power source. b. Disconnect each po wer cord from th e server. 3. Do one of the following: o Extend the server from the rack (o n page 16 ). o Remove the s erver from the r ack (on page 17 )[...]

  • Page 44

    Hardware options installation 44 b. Install the cache module on the storage controller. 7. Install the storage controller (" Mini - SAS cable options " on page 40 ). H240 and P440 cards can on ly be installed in slot 1 of the p rimary PCI riser cage. 8. If you installed a cache modul e on the storage controller, connect th e cache module [...]

  • Page 45

    Hardware options installation 45 2. Remove all power: a. Disconnect each power cord fr om the power source . b. Disconnect each po wer cord from th e server. 3. Do one of the following: o Extend the server from the rack (o n page 16 ). o Remove the s erver from the r ack (on page 17 ). 4. Remove the acces s panel (on page 18 ). 5. Install the HP Sm[...]

  • Page 46

    Hardware options installation 46 4. Remove the acc ess panel (on page 18 ). 5. Remove the optic al drive blank Retain the blank for future use. 6. Install the optical drive into the bay. 7. Connect the optical drive cable to the o ptical drive.[...]

  • Page 47

    Hardware options installation 47 8. Route the optical drive cable through the c able clip, connect the cable to the system board SATA connector, and then connect the power cable to the system board powe r cable connector: 9. Install the access panel (on page 19 ). 10. Do one of t he following: o Slide the server into the rack. o Install the server [...]

  • Page 48

    Hardware options installation 48 Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 One processor, non - redundant Fan Fan Blank Fan Blank Blank One processor, redundant Fan Fan Fan Fan Fan Blank Two processors, non - redundant Fan Fan Blank Fan Blank Fan Two processors, redundant Fan Fan Fan Fan Fan Fan • In the redundant [...]

  • Page 49

    Hardware options installation 49 7. Remove the fan blank. 8. Install the fan. CAUTION: The fan do es not have a fan guard. Spe cial attention is needed w hen removing or installing the fan to prevent finger injury. 9. Connect the fan cable to the sys tem board. CAUTION: To preve nt improper cooling and thermal damage, do not ope rate the server unl[...]

  • Page 50

    Hardware options installation 50 13. Power up the serv er (on page 16 ). M emory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mi x any combination of these DIMMs can cause the server to halt du ring BIOS initialization. The memory s ubsystem in th is server can supp ort LRDIMMs or RDI MMs: • RDIMMs off [...]

  • Page 51

    Hardware options installation 51 M emory subsystem arch itecture The memory s ubsystem in this server is divided into channels. Each processor supports four channels, and each channel supports one D IMM slot. Channel Population order Slot number 1 A 1 2 B 2 3 C 4 4 D 3 For the locati on of the slot numb ers, see " DIMM slot locations (on page [...]

  • Page 52

    Hardware options installation 52 D IMM identificat ion To determine DIMM characteristics, use the label attac hed to the DIMM and the following illustration and table. Item Description Definition 1 Capacity 8 GB 16 GB 32 GB 2 Rank 1R = Single - rank 2R = Dual - ra nk 4R = Quad - rank 3 Data width x4 = 4- bit x8 = 8 - bit 4 Memory genera tion DDR4 5[...]

  • Page 53

    Hardware options installation 53 Advanced Memory Protection options are con figured in the BIOS/Pla tform Configuration (RBSU ). If the requested AMP mode i s not supported by the instal led DIMM configuration, the se rver boots in Advanced ECC mode. For m ore information, see the HP UEFI System Utilities User Guide for H P ProLiant Gen9 Servers on[...]

  • Page 54

    Hardware options installation 54 • When single - rank, dual - rank, and quad - ra nk DIMMs are populated for two DI MMs per channel, always populate the h igher number r ank DIMM first ( starting from the farthest slot). For example, fir st quad - rank DIMM, then dual - rank DIMM, and then lastl y single - rank DIMM. • DIMMs shoul d be populate[...]

  • Page 55

    Hardware options installation 55 6. Install the DIMM. 7. Install the access panel (on page 19 ). 8. Do one of the following: o Slide the server into the rack. o Install the server into the rack. 9. Power up the serv er (on page 16 ). After installing th e DIMMs, to configure m emory protection mode, use R BSU. P rocessor option The server su pports[...]

  • Page 56

    Hardware options installation 56 In a multiprocessor c onfiguration, to optimize system performance, HP recommends balancing the to tal capacity of th e DIMMs across th e processors. To install the component: 1. Power down the server (on page 16 ). 2. Remove all power: a. Disconnect each power cord fr om the power source. b. Disconnect each po wer [...]

  • Page 57

    Hardware options installation 57 6. Open each of the processo r locking levers in the ord er indicated in the following il lustration, and then open the processor retain ing bracket. 7. Remove the clear processor socket cover. Retain th e processor soc ket cover for fut ure use. CAUTION: THE PINS ON THE SYSTEM B OARD ARE VERY FRAGIL E AND EASILY DA[...]

  • Page 58

    Hardware options installation 58 8. Install the processor. Verify that the processor is ful ly seated in the processor retaining bracket by visually inspecting t he processor installat ion guides on either side o f the processor. THE PINS ON THE SYSTEM BOARD AR E VERY FRAGILE AND E ASILY DAMAGED. 9. Close the proce ssor retaining b racket. When th [...]

  • Page 59

    Hardware options installation 59 10. Press and hold the processor retaining bra cket in place, and then close ea ch processor locking lever. Press only in the area indicated on the processor re taining bracket. 11. Remov e the therma l interface prot ective cover from the heatsin k. 12. Install the heatsink: a. Tighten one p air of dia gonally oppo[...]

  • Page 60

    Hardware options installation 60 b. Finish the installation by completely tightening the screws in the same sequence. To determine which fan blanks need to be removed to instal l the additional fans, see " Fan population guidelines (on page 47 )". To install a fan: 1. Remove the ai r baffle (on page 19 ). 2. Remove the fan blanks (" [...]

  • Page 61

    Hardware options installation 61 3. Install the additiona l fans included in the proces sor option kit. 4. Install the air baffle (on page 20 ). 5. Install the access panel (on page 19 ). 6. Do one of the following: o Slide the server into the rack. o Install the server into the rack. 7. Power up the serv er (on page 16 ). FlexibleLOM option For mo[...]

  • Page 62

    Hardware options install ation 62 6. Remove the P CI riser cage. Retain the ca ge and screws for future use. 7. Remove the bl ank from the FLex ibleLOM slot of the riser cage. 8. Install the component: a. Firmly seat the F lexibleLOM into the slot.[...]

  • Page 63

    Hardware options installation 63 b. Tighten the T - 15 screw to secure the com ponent. 9. Align the PCI ris er board with the corresponding connector on the syste m board, and then press down the rise r cage. 10. Tighten the two screws to secure the assembly. CAUTION: To preve nt improper cooling and thermal damage, do not ope rate the server unles[...]

  • Page 64

    Hardware options installation 64 PCIe x8 Full - heigh t riser option CAUTION: To preve nt improper cooling and thermal damage, do not ope rate the server unless all PCI slots have eith er an expansion slot cover or an exp ansion board installed. For more informa tion about product features, spe cifications, options, configurations, a nd compatibili[...]

  • Page 65

    Hardware options installation 65 6. Remove the sl ot cover from th e riser cage. 7. Install the expansion board. 8. Align the PCI riser board with th e corresponding connector on the system board, and then pres s down the rise r cage.[...]

  • Page 66

    Hardware options installation 66 9. Tighten the two screws to secure the c age. 10. Install the access panel (on page 19 ). 11. Install the server into the rack . 12. Pow er up the server (on page 16 ). E xpansion boa rd options The server has both full - height/half - length and low - profile expansion slots for contr oller option installation. Fo[...]

  • Page 67

    Hardware options installation 67 o Slot 1 (If a secondary PCI riser cage is install ed, remove the se condary cage bef ore removing t he primary riser blank .) o Slot 2 o Slot 3 7. Install the expansion board.[...]

  • Page 68

    Hardware options installation 68 o Slot 1 (If a secondary PCI riser cage is installed, remove the secondary cage b efore installing the expansion board into slo t 1.) o Slot 2 o Slot 3[...]

  • Page 69

    Hardware options installation 69 8. Align the PCI riser board with the corresponding connector on the system board, an d then press down the rise r cage. 9. Tighten the two screws to secu re the cage. IMPORTANT: The server does not p ower up if the PCI riser cage is not sea ted properly. 10. Install the access panel (on page 19 ). 11. Install the s[...]

  • Page 70

    Hardware options installation 70 b. Disconnect all ser ver cables that block access to the power supply cables an d screws. c. Disconnect all powe r supply cables from the s ystem board and drive cage . 6. Remove the exist ing power su pply. 7. Remove all other components specifically asso ciated with the removed power supply. 8. Install the R PS b[...]

  • Page 71

    H ardware options installation 71 a. Remove the power supply blank. b. Install a hot - plug power input modu le into power supply bay 2. 11. Re connect all serv er cables that wer e disconnected t o access the remo ved power supp ly. 12. Reinstall all server components that wer e removed to access the removed po wer supply. CAUTION: To preve nt imp[...]

  • Page 72

    Hardware options installation 72 1. Installing the T rusted Platform Module board. 2. Retaining the recovery key/p assword (on page 74 ). 3. Enablin g the T rusted Platform Module (on page 74 ). Enabling the TPM requ ires accessing BIOS/P latform Configuration (RBSU) in HP UEFI System Utilities (on page 88 ). TPM installation requires the use of dr[...]

  • Page 73

    Hardware options installation 73 4. Remove the acc ess panel (on page 18 ). 5. Remove the seco ndary PCI riser cage. (" Remove th e PCI riser cage " on page 21 ) 6. If an expansion board is installed in slot 1, remove the b oard before installing the TPM. CAUTION: Any attempt to remove an installed TPM from the system board breaks or dis [...]

  • Page 74

    Hardware options installation 74 o Install the server into the rack. 12. Pow er up the server (on page 16 ). R etaining the recovery key/password The recovery key/password is generated during BitLocker se tup, and can be saved and printe d after BitLocker is en abled. When using BitLocke r, always retain the recovery key/p assword. The rec overy ke[...]

  • Page 75

    Cabling 75 C abling Cabling overview This section provides guidelines that help you make informed decisions about c abling the server and hardware options to optimize performance. For information on cabling periph eral components, refer to the white paper on high - density deployment at the HP website ( http://www.hp.com/products/servers/platforms [...]

  • Page 76

    Cabling 76 F our - bay LFF hot - plug drive cabling • Four - bay LFF drive backplane c onnected to the system board Item Description 1 Drive power cab le 2 Mini - SAS cable • Four - bay LFF drive b ackplane connected to a P440 co ntroller in the low - profile exp ansion slot 1 Item Description 1 Drive power cab le 2 Mini - SAS cable[...]

  • Page 77

    Cabling 77 • Four - bay LFF drive backplane c onnected to a H240 adapter in t he low - profile expansion slot 1 Item Description 1 Drive power cab le 2 Mini - SAS cable F BWC cabling The FBWC solution i s a separately purchased opt ion. This server only support s FBWC module installa tion when an HP Smart Array P - Series controller is installed.[...]

  • Page 78

    Cabling 78 • FBWC module slot 2 cabling • FBWC module slot 3 cablin g[...]

  • Page 79

    Cabling 79 H P Smart St orage battery ca bling H P Power suppl y cabling • HP 550 W non - hot - plug power supply cabling Item Description 1 16 - pin power supply s ideband sig nal cable 2 24 - pin power supply c able[...]

  • Page 80

    Cabling 80 • HP 900 W hot - plug power supp ly cabling Item Description 1 16 - pin power supply s ideband sig nal cable 2 24 - pin power supply c able 3 Reserved O ptical driv e cabling Item Description 1 Optical dri ve cable 2 Drive power cab le[...]

  • Page 81

    Cabling 81 F ront I/O cabling Item Description 1 Front I/O cable 2 USB 2.0 connector cable 3 Ambient temperature sensor cable[...]

  • Page 82

    Software and conf iguration utilities 82 S o f t w ar e and conf igur ati on u tilitie s Server mode The software and configuration u tilities presented in this section op erate in online mode, offlin e mode, or in both modes. Software or configurat ion utility Server mode HP iLO (on page 82 ) Online and Offline Active Health System (on page 83 ) O[...]

  • Page 83

    Software and conf iguration utilities 83 Using iLO 4, you can do th e following: • Access a high - perform ance and secure In tegrated Remot e Console to the server from anywhere in the world if you have a net work connection to th e serv er. • Use the shared . NET Integrated Remote Cons ole to collaborate with up to four server administra tors[...]

  • Page 84

    Software and conf iguration utilities 84 HP Active Health System does not collect info rmation about Active Health System users' operations, finances, customers, employees, pa rtners, or data cen ter, such as IP a ddresses, host n ames, user names, and passwords. HP Active Healt h System does not parse or change operating system data from thir[...]

  • Page 85

    Software and conf iguration utilities 85 H P Insight Remote Suppor t HP strongly recommends that you register your device for remote support to enab le enhanced d elivery of your HP Warranty, HP Care Pack Service, or HP contractu al support agreement. HP Insight Remote Support supplements your mon itoring continuousl y to ensure maximum syst em ava[...]

  • Page 86

    Software and conf iguration utilities 86 • Intelligent Prov isioning assists with the O S installation proces s by preparing the system for in stalling "off - the - shelf" and HP branded versions of operating system software and integ rating optimized HP ProLiant server support software. • Intelligent Prov isioning provides maintena n[...]

  • Page 87

    Software and conf iguration utilities 87 • You want to install a new operating system on a server with an e xisting operating system. • You encounter an error when completing the steps of a factory - installed operating system installation. To access the Erase Utility, click the Perform Maintenan ce icon from the Intelligent Provisioning home s[...]

  • Page 88

    Software and conf iguration utilities 88 H P UEFI System Utiliti es The HP UEFI System Utilities is embedded in the s ystem ROM. The UEFI System Utilities en able you to perfo rm a wide range of config uration activities, i ncluding: • Configuring s ystem devices and insta lled options • Enabling and dis abling system features • Displaying sy[...]

  • Page 89

    Software and conf iguration u tilities 89 The new boot option is appended to the boot ord er list. When you select a file, yo u are prompted to enter the boot option description (which is then displayed in the Bo ot menu), as well as any optional data to be passed to an .EFI appl ication. • Boot to System Utilities Toward the e nd of the boot p r[...]

  • Page 90

    Software and conf iguration utilities 90 E mbedded UEFI shell The system B IOS in all HP ProLian t Gen9 server s includes an Emb edded UEFI Shell in the ROM. The UEF I Shell environ ment provides an API, a comm and line prompt, and a set of CLI s that allow scripting, fil e manipulation, and system information. These features enhance the capabiliti[...]

  • Page 91

    Software and conf iguration utilities 91 U tilities an d features H P Smart Storage Administrator HP SSA is a conf iguration and management tool for HP Smart Array controllers. Starti ng with HP ProLiant Gen8 servers, HP SSA repl aces ACU with an enhanced GUI and a dditional configur ation features. HP SSA exists in three interface formats: the HP [...]

  • Page 92

    Software and conf iguration utilities 92 • Auto (default) — If configured in Auto Mod e, USB 3.0 capable dev ices operate at USB 2.0 speed s in the pre - boot environment and during boot. When a US B 3.0 c apable OS USB driver loads, USB 3.0 devices transit ion to USB 3.0 speeds. Th is mode provides comp atibility with operat ing systems that d[...]

  • Page 93

    Software and conf iguration utilities 93 U pdating firmware or System ROM Multiple meth ods exist to update the firmware or System ROM: • HP Service Pack for ProLiant (on page 87 ) • FWUPDATE utility (on page 93 ) • FWUpdate command from wi thin the Embedded UEFI shell (on page 93 ) • Firmware Update applic ation in System Utiliti es (on pa[...]

  • Page 94

    Software and conf iguration utilities 94 6. Change to the file system that contains the System ROM Flash Binary component for your server. Enter one of the fsx fil e systems avail able, such as fs0 or fs1 , and press Enter . 7. Use the cd command to change from the current directory to the directory that contains the binary file. 8. Enter fwupdate [...]

  • Page 95

    Software and conf iguration utilities 95 If you do not use Intelligent P rovisioning to install an OS, driv ers for some of the new hardwa re are required. These drivers, as well as other option drivers, ROM images, and value - add software can be downloade d as part of an SPP. If you are inst alling drivers fro m SPP, be sure tha t you are using t[...]

  • Page 96

    Software and confi gura tion utilities 96 H P operating systems and virtualization softwar e support for ProLiant server s For informa tion about specif ic versions of a supported opera ting system, see the HP website ( http://www.hp.com/go/ossupport ). H P Technology S ervice Portfolio Connect to HP for assistance on the journey to the new style o[...]

  • Page 97

    Troubleshootin g 97 T r o uble shooting Tro ubleshooting resources The H P ProLiant Gen9 Tr oubleshooting Guide, V olume I: Trouble shooting pr ovides procedur es for resolving common problems an d comprehensive cours es of action for fault isolat ion and identification, issue resolution, and software mainte nance on ProL iant servers and server bl[...]

  • Page 98

    System battery replacement 98 S y st em batter y r ep lacemen t If the server no longer automatically displays the c orrect date and time, then replace the battery that provides power to the real - time clock. Under norm al use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium mangane se dioxi de, a vanadium pentoxi[...]

  • Page 99

    System battery replacement 99 IMPORTANT: Replacing the syst em board batter y resets the system RO M to its default configuration. After replacing the battery, use BIOS/Platform Co nfiguration (RBSU) in the UEFI System Utilities (" HP UEFI System Utilities " on page 88 ) to recon figure the system . To replace the compon ent: 1. Insert th[...]

  • Page 100

    Regulatory info rmation 100 R egulator y inf or mati on S afety and re gulatory compl iance For safety, environmental, and regulatory info rmation, see Safety and Compliance Informatio n for Server, Storage, Power, N etworking, and Rack Prod ucts , available at t he HP website ( http://www.hp.com/support/Safety - Compliance -EnterpriseProducts ). B[...]

  • Page 101

    Regulatory info rmation 101 Valid date format s include the following: • YWW , where Y indicates the year counting from within each new decade, with 2000 as the s tarting po int. For example, 238: 2 for 2002 and 38 for the week of S eptember 9. In addition, 2010 i s indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth. • YYWW , where Y[...]

  • Page 102

    Electrostatic dis charge 102 E lectr ost ati c dis c har ge P reventing elec trostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricit y from a finger or other cond uctor may damage system boards or other stat ic - sensit ive devi[...]

  • Page 103

    Specifications 103 S pec if icati ons E nvironmental spec ifications Specification Value Temperature range* — Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Nonoperating - 30 ° C to 60 ° C ( - 22 ° F to 140 ° F) Relative humidity (noncondensing) — Operating Minimum to be t he higher (more moistu re) of - 12°C (10.4°F) dew point or 8% r[...]

  • Page 104

    Specifications 104 P ower supply specific ations Depending on the installed options and/or the regional loc ation where the server was purchased, the server is configured with one o f the following power supp lies: • HP 550 W Power Supply (P N 730941 - B21) • HP 900 W AC Power Input Module (PN 744689 - B21) This module is support ed when the tw[...]

  • Page 105

    Support and other resources 105 S uppo r t and othe r r es our ce s B efore you contact HP Be sure to have the follo wing information available before you call HP : • Active Health S ystem log (HP ProLiant Ge n8 or later products) Download and have av ailable an Active Heal th System log for 7 days before the failure was detected. F or more infor[...]

  • Page 106

    Support and other resou rces 106 providers or service partners) identifies that the repair can be acco mplished by the use of a C SR part, HP will ship that part directly to you for re placement. There are two c ategories of CSR parts: • Mandatory — Parts for which customer self repair i s mandatory. If you reque st HP to replace these par ts, [...]

  • Page 107

    Support and other resources 107 Pour plus d'inform ations sur le programm e CSR de HP, contactez vot re Mainteneur Agrée local. Pour plus d'informat ions sur ce progr amme en Amériq ue du Nord, consu ltez le site Web HP ( http://www.h p.com/go/selfrepair ). R ipar a zi one da parte del c lie nt e Per abbreviare i tem pi di riparazione e[...]

  • Page 108

    Support and other resources 108 HINWEIS : Einige Tei le sind nicht für Custome r Self Repair ausgelegt. Um den Garanti eanspruch des Kunden zu erf üllen, muss da s Teil von einem HP Servicepartne r ersetzt werden. Im illustriert en Teilekatalo g sind diese Tei le mit „No“ bzw. „Nein“ gekenn zeichnet. CSR - Teile werden abhä ngig von der [...]

  • Page 109

    Support and other resources 109 sustitucion es qu e lleve a cabo el cl iente, HP se ha rá cargo de todos los g astos de envío y d evolución de componentes y esco gerá la empresa de transporte que s e utilice para dicho se rvicio. Para obtener más i nformación acerca del progr ama de Reparaciones del propio c liente de HP, póngase en contacto[...]

  • Page 110

    Support and other resources 110 Opcional – Peça s c ujo reparo fe ito pelo cliente é opcional. Ess as peças também são proje tadas para o reparo feito pelo clien te. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, depe ndendo do tipo de servi ço de garantia destinado ao produt o. OBSERVAÇÃ O[...]

  • Page 111

    Support and other resources 111[...]

  • Page 112

    Support and other resources 112[...]

  • Page 113

    Acronyms and ab breviations 113 A c r on y ms and abbr e v iati on s ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protec tion API application program i nterface ASHRAE American Society of Hea ting, Refrigerati ng and Air - Conditioning Engineers ASR Automatic Server R ecovery BP backplane CAS column address strobe CSA Cana[...]

  • Page 114

    Acronyms and ab breviations 114 DPC DIMMs per cha nnel FAT file allocation ta ble FBWC flash - backed write cache HBA host bus adapter HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Admi nistrator HP SUM HP Smart Update Manag er IEC International Electrotechnical Commission iLO Integrated Lights - Out IML Integrated Management Log ISO In[...]

  • Page 115

    Acronyms an d abbreviations 115 LRDIMM load reduced dual in - line memory module NMI nonmaskable inte rrupt NVRAM nonvolatile memory OA Onboard Administr ator ODD Optical Disk Drive PCIe Peripheral Component Interconnect Express PDU power distribution unit POST Power - On Self Te st PSU power supply unit RDIMM registered dual in - line memory modul[...]

  • Page 116

    Acronyms and ab breviations 116 SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form fact or SIM Systems Insight M anager SPP HP Service Pack for ProLiant SSD solid - state drive STD standard (DIMM vo ltage) TMRA recommended ambient ope rating temperature TPM Trusted Platform Modu le UEFI Unified Extens ible Firmware Interface [...]

  • Page 117

    Acronyms and ab breviations 117 VCA Version Contr ol Agent VCRM Version Contr ol Repository Manager xHCI Extensible Host Controller Interface[...]

  • Page 118

    Documentation feedback 118 D oc ument ati on f eedbac k HP is committed to pro viding documentation that meets your nee ds. To help us improve the documentation, send any erro rs, suggestion s, or comments to Documentation Feedback ( mailto:docsf eedback@hp.com ). Include the document title and part number, version number, or the URL when submittin[...]

  • Page 119

    Index 119 A access panel, inst all 19 Active Health System 82, 83 ACU (Array Config uration Utility) 91 Advanced ECC memor y 53, 54 Advanced ECC populat ion guidelines 54 Advanced ECC su pport 52, 53 air baffle, insta llation 20 air baffle, removal 19 airflow requir ements 25, 26 ambient temperatu re 26, 103 ambient temperatu re sensor cable 81 AMP[...]

  • Page 120

    Index 120 fan modules, installa tion 48 fan population guidel ines 47 FBWC cabling 75, 77 FBWC module 42 firmware 92, 95 flexible boot control 88 Foundation Care Servi ces 96 front I/O cabling 81 front panel components 7 front panel LEDs 7 G grounding method s 102 grounding requirem ents 27, 102 H hardware options in stallation 36 health driver 91 [...]

  • Page 121

    Index 121 operating sy stem crash 13 , 91 operating system installation 34, 96 operating systems supported 86, 95, 96 optical drive 7 optical dri ve cabling 80, 82 optimum environment 25 options install ation 25, 29, 36 P PCI riser board slot definitions 10 PCI riser cage, in stalling 22 PCI riser cage, removing 21 power calculator 27, 104 power di[...]

  • Page 122

    Index 122 temperatur e requirement s 26, 103 TMRA (recommended ambie nt operating tempe rature) 26 TPM connect or 11 troubleshootin g resources 97 Trusted Platf orm Module (TP M) 71, 74 Turkey RoHS material c ontent declaration 101 U UEFI System Utilitie s 34, 88 UID button 7 Ukraine RoHS material content declaration 101 uninterrupt ible power supp[...]