HP PHOTOSMART C7200 manual

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Table of contents for the manual

  • Page 1

    HP Photo smar t C7 200 A ll-in- One s er i es W in do w s He lp[...]

  • Page 2

    Contents 1 HP Photosmart C7 200 All-in-One series H elp ......................... ................................. ..............9 2 HP All-in-On e overview The HP All-in-One at a glance............ .............................................. ........................................ 11 Control panel overview........................ ............[...]

  • Page 3

    Computer connection information.. .................. ................. ............................ ............................30 Supported connec tion types.............................. ............................................................ .....31 Connect using Ethernet....................... .. ............. .............................[...]

  • Page 4

    Choose papers for printing and copying................................... ................................................73 Recommended papers for printing and copying....................... ..........................................73 Recommended papers for prin ting only............. ............................... ..............................[...]

  • Page 5

    Edit photos using th e control panel.. ....................... ................... .................................. ..........109 Zoom and pan to crop a photo ......................... .................................. ..............................109 Rotate a photo................... .................................... .......................[...]

  • Page 6

    11 Use the fax features Send a fax..............................................................................................................................131 Send a basic fax....................... . ...................... ................................................................. 131 Send a fax using speed dials..... .................[...]

  • Page 7

    Work with ink cartridges....... ...................... ..................... ...................... ...................... ......... ...158 Replace the ink cartridges.................. ................. ... ........................... . ..............................159 Align the printer..............................................................[...]

  • Page 8

    HP Quick Exchange Servic e (Japan)................................. ....................................................282 Call HP Korea customer su pport........................ ....................................................................282 Prepare the HP All-in-One f or shipment...........................................................[...]

  • Page 9

    8 Contents[...]

  • Page 10

    1 HP Photosmart C7200 All-in- One series Help For informati on about the HP All -in-One, see: •“ HP All-in -One overvie w” on page 11 •“ Find more informatio n” on page 23 •“ Finish sett ing up the H P All-in-One” on p age 25 •“ How do I?” on page 69 •“ Load origin als and load paper” on page 71 •“ Print from your [...]

  • Page 11

    Chapter 1 10 HP Photosmart C7200 All-in-One series Help HP Photosmart C7200 All-in- One series Help[...]

  • Page 12

    2 HP All-in-One overview Use the HP All-in-One to qui ckly and easily accomplish ta sks such as making a copy, scanning documents, sending and receiving faxes, or p rinting photos from a memory card. You can access many HP All-i n-One functions direct ly from the co ntrol panel, without turni ng on your computer. This section co ntains the followin[...]

  • Page 13

    Label Description 7 Paper-width and paper-length guides for the photo tray 8 Paper-length guide for the main inp ut tray 9 Photo tray 10 Ink cartridge door 11 Front USB port for your came ra or other storage device 12 Memory card slots and Photo light 13 Control panel 14 Glass 15 Lid backing 16 Ethernet port 17 Rear USB port 18 Power connection * 1[...]

  • Page 14

    Control panel feature s The follow ing diagram an d related table provide a quick reference to the H P All-in-One control pane l features. Label Name and Description 1 Displ ay : Displays menus, photos, and messages. The angle of the display can be changed for better viewing. Place a finger in the indented area to the left of the display and then p[...]

  • Page 15

    Label Name and Description 12 Fax Menu : Presents the Enter Fax Number scree n to enter a fax number. If you press it again, the Fax Menu appears where you can select fax options. 13 Auto Answer : When this button is lit, the HP All- in-One automatically answers incoming phone calls. When off, the HP All-in-One does not answer a ny incoming fax cal[...]

  • Page 16

    Icon Purpose NOTE: The ink level icons will only appear if one of the ink cartridges is less than 50% full. If the ink level for all ink cartridges is more than 50% full, the ink cartridge icons do not appear on the display. Shows that the ink cartridge is nearly empty, and will need to be repla ced. Shows that an unknown ink cartridge is inserted.[...]

  • Page 17

    • Setup Menu • Help Menu Photosmart Exp ress Menu The fol lowing opt ions are avail able in t he Photosmart Ex press menu when you insert a memory card o r storage devic e, or when you p ress Photo Me nu on the contro l panel. View Print Create Sha re Save Copy Me nu The follow ing options are ava i labl e when you pre ss the Copy Menu button o[...]

  • Page 18

    Scan Menu The follow ing options a re available w hen you press the Scan Menu button on the control panel. NOTE: The applica tions that app ear on the Scan Menu vary depending on the software applicat ions install ed on your computer. Scan and Reprint Scan to Memory Card HP Photosmart Pre mier Scan to Computer NOTE: The Scan to Compu ter option onl[...]

  • Page 19

    NOTE: The Bluetooth Menu option onl y appears if an optional H P bt450, Printer and PC Adapter with Bluetooth ® Wireless Technology is atta ched to the HP Al l-in- One. Help Menu The Help Menu menu provides quick access to key help topi cs and is ava ilable when you press the Help button. If you se lect one of the first six topics, the help appear[...]

  • Page 20

    To enter text 1. Press the keypad numbers that corre spond to the lett ers of a name. For example, the letters a, b, and c co rrespond to the n umber 2, as show n on the butt on below. TIP: Press a but ton multiple times t o see the available ch aracters. Depending on your language and count ry/region setting, ot her characters might be available i[...]

  • Page 21

    To enter tex t using the visual keyb oard 1. To select a letter, n umber, or sym bol in the visu al keyboard, pr ess , , , and to highlight the appropriate selection. To enter lo wercase le tters, upper case letters, numb ers, and symbols • To ente r lowercase letters, sele ct the abc button on the visual keyboard, and then press OK . • To ente[...]

  • Page 22

    Available symbols Description Available when ente ring + Displays a plus symbol. This symbol does not affect dialing. Fax header name, fax header number, speed dial names, speed dial numbers, and fax or phon e numbers Use the HP Photosmart Software The HP Phot osmart Software prov ides a fast and easy way to make prints of your photos. It also prov[...]

  • Page 23

    Chapter 2 22 HP All-in-One overview Overvi ew[...]

  • Page 24

    3 Find more information You can access a variety of re sources, both prin ted and onscre en, that p rovide information about sett ing up and using the HP Al l-in-One. Setup Guide The Setup Guid e provides instructions for setting up the HP All- in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have p[...]

  • Page 25

    Chapter 3 24 Find more information Find more informat ion[...]

  • Page 26

    4 Finish setting up the HP All-in- One After you have completed the steps in your Setup Guide, re fer to this section to help you finish settin g up the HP All-in -One. This sect ion contains imp ortant setup -related information f or your device, including inform ation on setting prefere nces. This section co ntains the following topi cs: • Set [...]

  • Page 27

    To set your language and country/regi on 1. Press Setup . 2. Press to highligh t Preferenc es , and then press OK . 3. Press to highligh t Set Language , and then press OK . 4. Press to scroll thro ugh the language s. When the language you want to use appears, press OK . 5. When prompte d, press to highligh t Yes or No , and t hen press OK . 6. Pre[...]

  • Page 28

    To adjust the volum e of fax soun ds 1. Press Setup . 2. Press to highlig ht Basic Fax Setu p , and then p ress OK . 3. Press to highlig ht Fax Sound Volume , and the n press OK . 4. Press to highl ight one of t he option s: Soft , Loud , or Off , and then press OK . NOTE: If you select Off , you will not hear a dial tone, fax tones, or incoming ri[...]

  • Page 29

    3. Press to highligh t Bluetooth Tray Select , and then press OK . 4. Press to highligh t Main Tray or Photo Tr ay , and then press OK . Restore the factory defaults You can restore the current sett ings to what they we re when yo u purchased the H P All- in-One. NOTE: Restoring the factory defaults will not aff ect any changes you made to scan set[...]

  • Page 30

    3. Press to highlig ht Tips Slide show , and then press OK . 4. Press or to highlight On or Off , and then press OK . Fax preferenc es You shoul d review the i nformation in th e Fax setup section of the printed docum entation to find out the re commended settings for the opti ons described in the following t opics. The recommende d settings dep en[...]

  • Page 31

    Pulse Dialing . Contact your local telephone comp any if you are unsur e which setting to use. NOTE: If you select Pulse Di aling , some phone system feat ures might not be available. It can also take longer to dia l a fax or phone number. NOTE: This feature is no t supported in all countries/re gions. If it is no t supported in your countr y/regio[...]

  • Page 32

    Wireless Technology into the front USB po rt, Bluetooth ® devices such as PDAs and camera phones can p rint to the HP All-in-O ne. NOTE: In the remainder o f this chapter, the HP bt450, Pri nter and PC Adapter with Bluetooth ® Wireless Techn ology is referred to simply as an HP bt450. This section co ntains the following topi cs: • Supported co[...]

  • Page 33

    Connect usin g integrated wi reless WLAN 802.11 The HP All-in-O ne uses an internal n etworking compon ent that supports a wireless network. For detailed in structions on connecting the HP Al l-in-One to a wi reless (802.11) network, see “ Integrat ed wireless WLAN 802.11 net w ork set up” on page 39 . Connect usin g the HP bt450, Printer and P[...]

  • Page 34

    5. When you have finish ed entering a name for t he HP All-in-One, press OK . The name you ente red will appear on your Bluetooth device when you connect to the HP All-in -One to prin t. 6. Press OK to exit the Setup menu. Related topics “ Text and symbols” on page 18 Set Bluetooth secur ity for the HP All-in-One You can enable p rinter securit[...]

  • Page 35

    6. Press until Se curity Level i s highlighted, an d then press OK . 7. Press OK to select High . High leve l security requires aut hentication . Passkey auth entication i s now set for the HP All-in-One. Related topics “ Text and sym bols” on page 18 Set the HP All-in-O ne to be invisible to Bluetooth d evices You can set the HP All -in-One t [...]

  • Page 36

    NOTE: The only sof tware f unctionalit y available with a Bluetoo th connection is printing. Scan ning and soft ware-based faxing cannot be done over a Bluetoot h connection. H owever, st and-alone copy and fax functions are stil l available. Before you print , you must connect a n HP bt450, Pri nter and PC Adapter w i th Bluetooth ® Wireless Tech[...]

  • Page 37

    To install and print usi ng the Widcomm stack 1. Make sure that you have installed the HP All-in-One soft ware on the computer. NOTE: The purpose of in stalling the soft ware is to make sure the prin ter driver is available for the Blueto oth ® connection. Theref ore, if you have already insta lled the software, you do not need to rei nstall it. I[...]

  • Page 38

    If you want to: See this section: Change the HP All-in-One fro m a USB connection to a network connection. NOTE: Use the instructions in this section if you first installed the HP All- in-One with a USB connection, and you now w ant to change to either a wireless or Ethernet network connection. “ Change the HP All-in-One from a USB connection to [...]

  • Page 39

    What yo u need for a w ired networ k Before you connect the HP All- in-One to a network, ma ke sure you have all of th e required materials. ❑ A functional Ethern et network that i ncludes a router, swit ch, or hub with an Et hernet port. ❑ CAT-5 Ethernet cable . Although standa rd Ethernet cables look similar to standard telephone cabl es, the[...]

  • Page 40

    2. Connect the Etherne t cable to the Ethern et port on the back of t he HP All-in-One. 3. Connect the oth er end of the Etherne t c able to an available port on your Ethernet router or switc h. 4. Once you have connected th e HP All-in-One to the network, insta ll the software. Related topics “ Install the so ftware for a netw ork connection” [...]

  • Page 41

    The advantages of a wireless infrastructure network as compare d to an ad hoc netw ork include: • Advanced netw ork security • Enhanced relia bility • Network fle xibility • Better performance, especially with 802.11 g mode • Shared Broadband Inte rnet access To set up the HP All-in- One on an integrated wireless WLAN 802.11 ne twork, you[...]

  • Page 42

    supports this feature. See the do cumentation that c ame with your wirele ss router or access point to find out if it supports using EasySet up and for additional setup in structions. CAUTION: To prevent other u sers from accessing your wirele ss network, HP strongly recomm ends using a password or pa ssphrase (WPA or WEP security) and a unique net[...]

  • Page 43

    c . When you have f inished entering th e new SSID, use the arrow bu ttons to hi ghlight Done on the visual keyb oard, and then press OK . TIP: If the HP All-in-One is unable to disco ver the network ba sed on the network nam e you entered, you will see the f ollowing prom pts. You may want to move the HP All-in -One closer to the comp uter and try[...]

  • Page 44

    Wireless ad ho c network setup Use this sect ion if you want to co nnect the H P All-in-One t o a wireless-capable com puter without using a wireless router or acce ss point. NOTE: An ad hoc conn ection is availa ble if you do not have a wireless router or access point. Howeve r, it provides litt le flexibility, a low level of network securit y, an[...]

  • Page 45

    1. In the Control Panel , double-click Network Connecti ons . 2. On the Network Connections window, right-click the Wireless N etwork Connection . If you see Enable on the pop-up menu , select it. Oth erwise, if you see Disable o n the menu, the wirel ess connection is al ready enabled. 3. Right-click t he Wireless N etwork Connec tion icon , and t[...]

  • Page 46

    Create a network prof ile for other o perating syst ems If you have an op erating system other than Windows XP, HP recommends that yo u use the configuratio n program that came with your wireless LAN card. To find the configuration pro g ram for you r wireless LAN card, acce ss your compute r's list of programs. Using the LAN card configuratio[...]

  • Page 47

    c . When you have f inished entering th e new SSID, use the arrow bu ttons to hi ghlight Done on the visual keyb oard, and then press OK . TIP: If the HP All-in-One is unable to disco ver the network ba sed on the network nam e you entered, you will see the f ollowing prom pts. You may want to move the HP All-in -One closer to the comp uter and try[...]

  • Page 48

    To install the Windo ws HP All-in-One so ftware 1. Quit all applica tions running on your computer, inclu ding any virus de tection softw are. 2. Insert the Windows CD tha t came with t he HP All-in-One i nto the CD-RO M drive on your computer an d follow the o n screen instru ctions. 3. If a dialog box about firewal ls appears, follow the inst ruc[...]

  • Page 49

    4. Press to highligh t Wirele ss Setup Wizard , and then press OK . This runs the Wirele ss Setup Wizard . 5. Install the so ftware for a netw ork connection, choose Add a Device , and then choose Through the network . 6. When the inst allation is complete, op en Printers and Faxes (or Printers ) in the Control Panel and delete the printers for th [...]

  • Page 50

    Use the W ireless Setup W izard The Wireless Setup Wi zard provides an e asy way to set up and manag e a wirele ss connecti on to the HP All-i n-One. To run the Wireles s Setup Wiza rd 1. On the contro l panel of the HP A ll-in-One, press Setup . 2. Press until Network is highli ghted, and t hen press OK . 3. Press to highlig ht Wireless Setup Wiza[...]

  • Page 51

    To resto re network defau lts 1. On the control pan el of the HP All-in-One, press Setup . 2. Press until Network is highlighted, and t hen press OK . 3. Press until R estore Networ k Defaults is highlight ed, and then press OK . 4. Press OK to confirm that you want to restore the network de faults. Turn the wirele ss radio on and off The wireless [...]

  • Page 52

    To set link spee d 1. Press Setup . 2. Press until Network is highligh ted, then press OK . The Network menu appea rs. 3. Press until Advanced Setup is highlight ed, and then pre ss OK . Press until Set Link Speed is highlight ed, and then press OK . 4. Press to select the li nk speed t hat matches you r network hard w are, and then press OK to con[...]

  • Page 53

    Use the Embedded Web Ser ver If your computer is con nected to an HP All-in-One on a network, you can acce ss the Embedded Web Server that resides in th e HP All-in-One. The Embedded Web Server is a web-based user in terface that provi des so me options no t available on the HP All-i n- One control pane l, includ ing Webscan, a f eature that l ets [...]

  • Page 54

    Use the Embedded Web Server setup wizard The network set up wizard provide d in the Embedded W eb Server gives you an intui tive interface to your ne twork connecti on parame ters. To access the Em bedded Web Server setup wizard 1. Print a network configuration page to find the IP address fo r the HP All-in-One. 2. In the Addres s box in your Web b[...]

  • Page 55

    Genera l network setting s The follow ing table describe s the general netw ork settings shown on the ne twork configurati on page. Parameter Description Network Status Status of the HP All-in-One: • Ready : The HP All-in-One is r eady to receive or transmit data. • Offline : The HP All-in-One is not currently connected to the network. Active c[...]

  • Page 56

    Parame ter Description NOTE: Some Internet service provide rs (ISPs) require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem du ring installation. IP Address This address uniq uely identifies the dev ice on the network. IP ad dresses are assigned dynamically through DHCP or AutoIP. [...]

  • Page 57

    Parameter Description broken up into packets. Each packet contains the destina tion address as well as the data. Total Packets received The number of packets received by the HP All- in-One without error since it has been turned on. The counter clears after the HP All-in -One is turned off. Wireless (802 .11) network setting s The follow ing table d[...]

  • Page 58

    Parame ter Description DNS server The IP address of the do main name service (DNS) for the networ k. When you use the Web or send an e- mail message, you use a domain name to do it. For example, the URL http://www.hp.co m contains the domain name hp.com. The DNS on the Internet translates the domain na me into an IP address. Devices use the IP addr[...]

  • Page 59

    Parameter Description number. Value is from 1 to 14; countries/regions might limit the r ange of approved chan nels. • (number) : Value ranging from 1 to 14, depending on country/region. • None : No channel is in use. • Not Applicable : The WLAN is disabled or this parameter does not apply to this network type. NOTE: In ad hoc mode, if you ar[...]

  • Page 60

    Parame ter Description Access Point HW Address The hardware address of the wireless rou ter or access point on the network to which the HP All-in-One is connected: • (MAC address) : The unique MAC (Media Access C ontrol) hardware address of the access point. • Not applicable : This parameter does not apply to this network type. Total Packets tr[...]

  • Page 61

    DHCP Dynamic Host Configuration Protocol. A server on the ne twork that supplies configuration parameters to devices on the network. On small networks, this could be a router. DNS Domain Name Service. When you use the Web or send an e-mail message, you use a domain name to do it. Fo r example, the URL http://www.hp.com contains the domain name hp.c[...]

  • Page 62

    router A router provides a brid ge between two or more networks. A router can link a network to the Internet, link two networks and connect both to the Internet, and help secure networks through the use of firewalls and assigning dynamic addresses. A router can also act as a gatew ay, while a switch cannot. SSID T he SSID or network name identifies[...]

  • Page 63

    Norway www.hp.no/faxconfig Ireland www.hp.com/ie/faxconfig France www.hp.com/fr/faxconfig Italy www.hp.com/it/faxconfig This secti on contains the fo llowing topic s: • Change se ttings on th e HP All-in-On e to receive faxe s • Test your fax setup • Set the fax header • Set up speed d ialing Related topics “ Use the f ax features” on p[...]

  • Page 64

    For exampl e, set your answeri ng machine to a low nu mber of rings and the HP All-in-One to answer in the maximum num ber of rings. (The maximum number of rings varies by country/region.) In this setup, the answering m achine will answe r the call and the HP All- in-One will mon itor the line. If th e HP All-in-One detect s fax tones, the HP Al l-[...]

  • Page 65

    • Checks for an acti ve phone line • Tests the status of your phone line co nnection The HP All-in-One pri nts a report with the result s of the test . If the te st fails, review the report for informatio n on how to fix the prob lem and rerun the test . To test your fax setup from the control pane l 1. Set up the HP All-in-O ne for faxing acco[...]

  • Page 66

    Set up speed dialing You can assign speed dial entries to fax numbers you use often. This lets you dia l those numbers quickl y by using the control panel. This section co ntains the following topi cs: • Set up indi vidual speed dial entries • Set up group speed dial entries • Delete speed di al entries • Print the speed di al list Set up i[...]

  • Page 67

    Update indivi dual speed dial entries You can edit the name or fa x number in a speed dial entry from the control panel or f rom your computer by using the softw are that you in stalled wit h the HP All-in-One. To update a speed dial entry fro m the control pa nel 1. Press Setup . 2. Press to highligh t Speed Dial Setup , and then press OK . 3. Pre[...]

  • Page 68

    5. Press or to scroll th rough the individual speed dial e ntries you set up, and then press OK to select the approp riate entry. Repeat this step for each numbe r you want to add to the group speed dial. 6. When you a re done, press to highlight Done Selecting , and t hen press OK . The visual keyboard appears on the disp lay. 7. Use the visual ke[...]

  • Page 69

    Chapter 4 68 Finish setting up the HP All-in-One Finish setup[...]

  • Page 70

    5 How do I? This section cont ains links to commonly pe rformed tasks, such as printing photos, scanning, ma king copies, and faxing . •“ How do I print 10 x 15 cm (4 x 6) inch borderless photos f rom a memory card?” on page 104 •“ How do I make reprints of a photo i n a variety of sizes?” on page 115 •“ How do I ma ke a black-an d-[...]

  • Page 71

    Chapter 5 70 How do I? How do I?[...]

  • Page 72

    6 Load originals and load paper You can load many diffe rent types and sizes of paper in the HP All-in-One, in cluding letter or A4 paper, legal pap e r, phot o paper, tran sparencies, en velopes, and HP C D/DVD tattoo labels. By def ault, the HP All -in-One is set to de tect the size and type of pa per you load in the input tray autom atically and[...]

  • Page 73

    To load a n original in the documen t feeder tray 1. Load your original , with the pr int side up, into t he document feeder tray. Slide th e paper into t he automatic document feeder u ntil you hear a beep or see a message on the displ ay indicating that the HP All-in-One det ected the p ages you loaded. If you are load ing legal paper, flip open [...]

  • Page 74

    3. Close the l id. Choose papers for printing and copying You can use different types and sizes of paper in the HP All-in-One. Review the f o llowin g recommendatio ns to get the be st printing a nd copying qu ality. Wh enever you change paper types or sizes, rem ember to change those sett ings. This section co ntains the following topi cs: • Rec[...]

  • Page 75

    One. HP Adva nced Photo Paper is marked on the non printing corners with the foll owing symbol. HP Premium I nkjet Transpa rency Film and HP Premium Pl us Inkjet Transparency Film HP Premium Inkj et Transparency Fi lm and HP Premiu m Plus Inkjet Tran sparency Film make your color presentations vivid and eve n more impressive . This film is easy to [...]

  • Page 76

    HP Premium Photo Cards HP Premium Photo C ards enable you to make your own greeting cards. HP Brochur e & Flyer Paper HP Brochure & Flyer Paper (Glo ss or Matte) is glossy-coated or matte-coated on both sides for two-sided use. They are t he perfect choice for n ear-photographic rep roductions and business grap hics for report co vers, spec[...]

  • Page 77

    • Inkjet labe ls. • HP CD/DVD tattoo labels. Load paper This section de scribes the pr ocedure for loading different types and sizes of p aper into the HP All-in-O ne for your copies or printouts. TIP: To help prevent rips, wrinkle s, and curled or bent ed ges, store all paper flat i n a resealable bag. If the paper is not stored pro perly, ext[...]

  • Page 78

    3. Insert the stack of p aper into the ma in input t ray with the sho r t edge forward and th e print side down. Slide the stack of p aper forward until it stops. CAUTION: Make sure that the HP All-in-One is idle and silent when you load paper into th e main input tr ay. If the HP Al l-in-One is servicing th e ink cartridges or otherwise e ngaged i[...]

  • Page 79

    5. Push the main input tray ba ck into the HP All-in-One . 6. Pull the output tr ay extend er toward you , as far as it will go. NOTE: When you use legal -size paper, l eave the tray extender closed. Related topics •“ Recommended papers for printi ng and copying” on page 7 3 •“ Change the print setti ngs for the current jo b” on page 84[...]

  • Page 80

    3. Slide the paper-le ngth and paper-wi dth guides inw ard against the stack of p hoto paper un til the gui des stop. Do not overload the p h oto t ray; make sure the stack of pho to paper fits within the photo tray and is no hig her than the top of the paper-widt h guide. 4. Push in the photo tray, and then lower the ou tput tray. Related topics ?[...]

  • Page 81

    3. Slide the pa per-length an d paper-width guides inwa rd against the stack of cards u ntil the gui des stop. Do not overload the phot o tray; make sure the stack o f cards fits with in the photo tra y and is no high er than the top of the paper-widt h guide. 4. Push in the phot o tray, and then lower the o utput tray. Related topics “ Change th[...]

  • Page 82

    4. Slide the paper-w idth guide inward a gainst the st ack of envelopes u ntil it sto ps. Do not overload the main input tray; make sure t he stack of e nvelopes fits with in the main input t ray and is not high er than the top of t he paper-width guide. 5. Push the main input tray back into the HP All-in-One. 6. Pull the output tray ext ender towa[...]

  • Page 83

    HP CD/DVD Tattoo labels ▲ Place one sheet of CD/ DVD tattoo pa per in the input tray wi th the print side do wn; slide the CD/ DVD tattoo paper forward un til it stops. NOTE: When you use CD /DVD tatt oo labels, le ave the tray ext ender closed. Related topics •“ Change the print setti ngs for the current jo b” on page 84 •“ Recommended[...]

  • Page 84

    7 Print from your computer The HP All-i n-One can be used wit h any softwa re applicatio n that all ows printing. You can print a range of p rojects, such a s borderless imag es, newsletters, greeting cards, iron-on transfers, and post ers. This section co ntains the following topi cs: • Print from a soft w are application • Make the HP All-in-[...]

  • Page 85

    Make the HP All-in-One the default printer You can set the HP All-i n-One as the default printer to use from all soft ware applications. This means t hat the HP All-i n-One is automatically sel ected in the print er list when you select Print from the File menu in a sof tware application . The default printer is automatically select ed when you cli[...]

  • Page 86

    the Size list to see if a defined paper size already exists for th e type of paper you are using. Paper type Suggested paper size settings CD/DVD tattoo paper 5 x 7 in. Copier, multi-purpose, or plain papers Letter or A4 Envelopes Appropriate listed enve lope size Greeting-card papers Letter or A4 Index cards Appropriate listed card size (if listed[...]

  • Page 87

    To view the print resolution 1. Make sure you ha ve paper loaded in the input tr ay. 2. On the File menu in your soft ware application , click Print . 3. Make sure the HP All-in-One is the selected printer. 4. Click the butt on that open s the Propertie s dialog box. Depending on your software application , this button might be cal led Properties ,[...]

  • Page 88

    3. Make sure the HP All -in-One is the selected printe r. 4. Click the butt on that opens t he Proper ties dialog box. Depending on your software applicati on, this button might be called Proper ties , Options , Printer Setup , Printer , or Pref erences . 5. Click the Features tab. 6. In the Basi c Options area, click one of the fo llowing: • Cli[...]

  • Page 89

    4. Click the butt on that open s the Propertie s dialog box. Depending on your software application , this button might be cal led Properties , Options , Printer Setup , Printer , or Prefer ences . 5. Select the print sett ings appropriate for your project on each of the tabs in the dialog box. 6. Click the Features tab. 7. Select the Show Preview [...]

  • Page 90

    This section co ntains the following topi cs: • Create printing sh ortcuts • Delete pri nting shortcuts Related topics •“ Print a borderless i mage” on page 90 •“ Print a photo on photo paper” on p age 91 •“ Print on t ransparencies” on page 96 •“ Print on both sid es of the page” on p age 93 Create pr inting shortcuts I[...]

  • Page 91

    5. In the Printing Shortcuts list, click th e printing shortc ut that you want to d elete. 6. Click Delete . The print ing shortcut is remo ved from the list. NOTE: Only the shortcu ts that you have creat ed can be deleted. Th e original HP shortcuts cannot be de leted. Perform special print jobs In addition to supporting stan dard print jobs, the [...]

  • Page 92

    6. In the Size li st, click the size of ph oto paper load ed in the phot o tray. If a borderless im age can be printed on th e specified size, the Borderless printing check box is ena bled. 7. In the Paper Type drop-down list, click More , and then select t he appropriat e paper type. NOTE: You cannot print a bord erless image if the paper type is [...]

  • Page 93

    NOTE: Do not leave unu sed photo paper in the i nput tray. Th e paper migh t start to curl, which could reduce the quality of your printou t. Photo paper shoul d be flat before printing . Print custom CD/DVD labels You can use the HP Photosmart Software or online templates from the HP Web site to create and print a cust om label on CD /DVD tatto o [...]

  • Page 94

    7. In the Print Quality drop-down list, click Maximu m dpi . NOTE: To view the maximu m dpi that the HP All-in -One will p rint, click Resolution . 8. Select any other prin t settings that you want, and then click OK . Print on both side s of the page You can print two-sid ed pages with the H P All-in-One. Wh en printing two - sided p ages, make su[...]

  • Page 95

    7. Select the bin ding edge from the Booklet layout is li st, as appropriate for your langua ge. • If your lan guage reads left -to-right, cl ick Left edge bindi ng . • If your lan guage reads right-t o-left, click Right edge binding . The Pages per sheet box is aut omatically set to two pag es per sheet. 8. Click OK , and then click Print or O[...]

  • Page 96

    Print multiple pag es on a single she et You can print up t o 16 pages on a single sheet of pap er. To print multiple pages on a single sheet 1. Make sure you have paper loaded in th e input tray. 2. On the F ile menu in your sof tware applicati on, click Print . 3. Make sure the HP All -in-One is the selected printe r. 4. Click the butt on that op[...]

  • Page 97

    To prin t a multiple -page doc ument in re verse ord er 1. Make sure you ha ve paper loaded in the input tr ay. 2. On the File menu in your soft ware application , click Print . 3. Make sure the HP All-in-One is the selected printer. 4. Click the butt on that open s the Propertie s dialog box. Depending on your software application , this button mi[...]

  • Page 98

    To print on tra nsparencies 1. Load the transpare ncy into the in put tray. 2. On the F ile menu in your sof tware applicati on, click Print . 3. Make sure the HP All -in-One is the selected printe r. 4. Click the butt on that opens t he Proper ties dialog box. Depending on your software applicati on, this button might be called Proper ties , Optio[...]

  • Page 99

    Print a poster You can create a po ster by print ing a document on mu ltiple page s. The HP All -in-One prints do tted lines on some pages to indicate where to trim the pages before taping them together. To print a poster 1. Make sure you ha ve paper loaded in the input tr ay. 2. On the File menu in your soft ware application , click Print . 3. Mak[...]

  • Page 100

    3. Make sure the HP All -in-One is the selected printe r. 4. If your Web browser support s it, select th e items on the Web page that you want to include in the printou t. For example, in Internet Exp lorer, click the Options tab to select op tions such as As laid out on screen , Only the selected frame , and Print all linked documents . 5. Click P[...]

  • Page 101

    4. Select the print j ob you want to cancel. 5. On the Docu ment menu, click Canc el Printing or Cancel , or press the Delete key on your keyboard. It can take a few moments for th e print job to be cancelled. To stop a print jo b from the comp uter (Windows Vista use r s) 1. On the Windows taskbar, click Start , and then click Control Panel . 2. C[...]

  • Page 102

    8 Use the photo features The HP All-in-On e is equipped wit h memory card slots a nd a front USB port that en able you to print or edit ph otos from a memory card o r storage device (such as a keychain drive, portable ha rd drive, or a digit al camera in stora ge mode) wi thout upload ing your photos to a comp uter first. Additi onally, if the HP A[...]

  • Page 103

    The memory card area also has a Photo light . This light blinks green when a memory card is being read or when an image i s being p rinted from a card, and st ays solid green when images are re ady to be viewed. The Pho to light is locate d near the memory card slots and is indicat ed by a camera icon. CAUTION: Do not pull out the memory ca rd or s[...]

  • Page 104

    To view a nd select photos 1. Insert a memory card into the appropriate slot on the HP All-in-One, or connect a storage device to the f ront USB port. The Photosmart Expr ess menu appears, w ith the m o st re cent photo sh own on the display. View Print Create Share Save 2. Load up to 10 x 15 cm (4 x 6 inch) photo pap er in the photo tray or full-s[...]

  • Page 105

    9. (Optional) If you want to check and/or mo dify any of your print set tings, press to highligh t Settings and press OK . 10. To print the ph oto(s), use or to highlight Print Now and press OK (or press Print Photos on the co ntrol panel ). A print status screen disp lays the number of pages to pri nt and the estimated time to complete. TIP: Durin[...]

  • Page 106

    2. Load up to 10 x 15 cm (4 x 6 inch) paper in th e photo tray or ful l-size photo paper in the main tray. 3. Press until Print is highlighted, an d then press OK . The Layou t screen appears. 4. Press or to scroll through the l a yout options, and press OK when the opti on you want is highlighted: 4x6 5x7 The Select Photo s screen app ears. 5. Pre[...]

  • Page 107

    To create sp ecial proj ects 1. Insert a memory card i nto the appropria te slot on the HP Al l-in-One, or conn ect a storage devi ce to t he front USB port. The Photosmart Express menu app ears, with the most recent photo shown on the display. View Print Create Shar e Save 2. Make sure the photo tray or ma in input tray is loaded with the correct [...]

  • Page 108

    5. Respond to the p rompts for the project yo u are creating. 6. At the Print Preview screen, highlig ht Print Now , and then press OK . A print status screen displays the number of pages t o print and the estimat ed time to complete. Share photos using HP Photosmart Software You can use the HP Photo smart Software in stalled on your com puter to t[...]

  • Page 109

    6. Press or to continue scrolling t hrough and select ing photos, and the n press OK . The Share Options screen appea rs. 7. Press or to high light Share , and then press OK . If the HP All-i n-One is network-co nnected, a list of available com puters appears. Select the compute r you want to use to send the ph otos, and then continue t o the next [...]

  • Page 110

    2. Press until Save is highligh ted, and then press OK . If the HP All-in-On e is network-connected , a list o f available comp uters appears. Select the comput er to which you want to transfer the phot os, and then cont inue to the next step. 3. When the Save to Computer screen asks you to see the computer monitor for Import photo opti ons, follow[...]

  • Page 111

    7. Use or to highlight Crop , and then pre ss OK . The Crop screen ap pears. 8. Press Zoom In or Zoom Out to zoom closer to or farth er away from the su bject of the photo. An outline a ppears on the photo t o show you an approximate view of the area that will print. 9. Press the arrows on the directi onal pad to pan arou nd the photo and select a [...]

  • Page 112

    To adjust the br ightness 1. Insert a memory card into the appropriate slot on the HP All-in-One, or connect a storage device to the f ront USB port. The Photosmart Expr ess menu appears, w ith the m o st re cent photo sh own on the display. 2. With View highlighted, press OK . You can use or for highlighting opt ions. The View Photos screen appea [...]

  • Page 113

    7. Use or to highlight Color Effect , and then press OK . The Col o r Effect men u appears. 8. Use or to select one of the following color e ffect options, and th en press OK : No Effect Does not apply any special color effects to your photo. Black & White Prints the photo in black and white. Sepia Applies brown tones, similar to photos produce[...]

  • Page 114

    You can turn off the automatic pho to enhancemen t feature for ind ividual photos , on a per- image basis . To turn off auto matic photo enhancemen t 1. Insert a memory card into the appropriate slot on the HP All-in-One, or connect a storage device to the f ront USB port. The Photosmart Expr ess menu appears, w ith the m o st re cent photo sh own [...]

  • Page 115

    Chapter 8 114 Use the photo features Photos[...]

  • Page 116

    9 Use the scan features Scanning is the proce ss of convertin g text and pictures into an electronic format fo r your computer. You can scan almost anything (pho tos, magazine articles, film n egatives, slides, and te xt documents) on the H P All-in-One. You can use the sca nning featur es of the HP All-in -One to do th e following: • Make reprin[...]

  • Page 117

    To reprint an original photo 1. Press Reprints for the Scan and Rep rint option. NOTE: You can also press Scan Menu on the cont rol panel for the Sc an and Reprint option. NOTE: Depending on the paper size you choose, you can place the photo pap er in the photo tray or the main input tray. 2. When prompte d, load your origina l photo print side d o[...]

  • Page 118

    look for the HP All-in-One icon in the system tray at the lower ri ght side of the screen, near the time. NOTE: Closing th e HP Digital Imaging Mon i tor icon in the Windows system tray can cause the H P All-in-One t o lose some of its scan fun ctionality. If this happen s, you can restore f ull functionalit y by restarting your comput er or by sta[...]

  • Page 119

    you to use the phot o print options to print borderl ess prints and album pag es from the scanned i mage. NOTE: If the HP All-in-One is connect ed to a network, you can access the scanned image only if the card or device is being shared acro ss the network. To sav e a scan to a mem ory card or storage devic e 1. Make sure y our memory card is i nse[...]

  • Page 120

    correctly is important if you want to obt ain the best results. Do not expect scanned text documents to be letter-per fect the first tim e you use your OCR software. Usin g OCR software is an art th at takes time and practice to master. NOTE: If you are using HP Photosma rt Essential, the Opti cal Character Recognit ion (OCR) softw are might not be[...]

  • Page 121

    Chapter 9 120 Use the scan features Scan[...]

  • Page 122

    10 Use the copy features The HP All-in-O ne enables you to produ ce high-qualit y color and black-an d-white copies on a variety of paper types, includi ng transparencie s. You can enlarge or redu ce the size of an original to fi t a specific paper size , adjust the darkn ess of the copy, and use special features to make high-quality copie s of pho[...]

  • Page 123

    To preview your co py from the contro l panel 1. Press Copy Menu . The Copy Menu appears. 2. Change copy sett ings on the HP All-in-One to accurately refl ect the copy you want to make . 3. Press to highligh t Preview , and then press OK . An image on the di splay shows how your copy w ill print. 4. Press Start Copy Black or Start Copy Color to acc[...]

  • Page 124

    To set the pap e r size fr om the control panel 1. Press Copy Menu . The Copy Menu appears. 2. Press to highlig ht Paper Size , and th en press OK . The Paper Size menu ap pears. 3. Press to highligh t the appropriate p aper size and then press OK . Refer to the foll owing table to determi ne which paper size sett ing to choose, based on the paper [...]

  • Page 125

    3. Press until the appr opriate pap er type appears. Refer to th e following tabl e to determine which paper type sett ing to choose based on the pape r loaded in t he input tray. Paper type Control panel setting Copier paper or letterhead Plain Pap er HP Bright White Paper Plain Pap er HP Premium Plus Photo Paper, Glossy Premium Photo HP Premium P[...]

  • Page 126

    • Normal delivers high quality and is th e recommended setting for most of yo ur copying. Normal copies f aster than Best and is the def ault setting. • Fast copies faster than the Normal setting. The text is compa rable to the quality of the Normal setti ng, but the graphics mig ht be lower quality. The Fast setting uses less ink and extends t[...]

  • Page 127

    NOTE: The settings you spe cify here are only saved on th e HP All-in-One. They do not adjust the set tings in the soft ware. You can save your mo st frequently used settings by using the software th at you installe d with the HP All-in-One. Perform special copy jobs In addition to supporting sta ndard copy jobs, th e HP All-in-One can perform spec[...]

  • Page 128

    Related topics •“ Load 10 x 15 cm (4 x 6 inch) photo pap er” on page 78 •“ Set the copy pa per type” on page 123 Resize an origina l to fit onto letter or A4 pa per You can use the Fit to Page fea ture to copy an original to fit within the printabl e margins of a page wit hout the risk of cropping some part of your original. This i s us[...]

  • Page 129

    4. Press to highligh t Size , and then press OK . The Size menu app ears. 5. Press to highligh t Custom 100% , an d then press OK . The Cus tom 100% menu appears. 6. Use the keyp ad or press or to select a percentage to reduce or en large the copy . (The minimum and maximum percenta ge to resize a copy varies b y model.) 7. Press OK . Crop an origi[...]

  • Page 130

    Improve the quality of a copy You can use the Enhanc ements feature to adjust the quali ty of text documents by sharpening edg es of black text or adjust photograph s by enhancing light colors t hat might otherwi se appear white. The Mixed enhancem ent is the default optio n. Use the Mixed enhancement to sharpen edges of most originals. You can use[...]

  • Page 131

    Chapter 10 130 Use the copy features Copy[...]

  • Page 132

    11 Use the fax features You can use the H P All-in-One to send and receive faxes, inclu ding color faxe s. You can set up speed dial entri es to send faxes quickly and easil y to frequently u sed numbers. From the control p anel, you can also set a nu mber of fa x options, su ch as resolution and the contrast bet ween lightness/ darkness on the fax[...]

  • Page 133

    TIP: You can also send a fax man ually from a phon e or by using mo nitor diali ng. These feature s allow you to con trol the pace of your dialin g. They are also useful when you want to use a cal ling card to charge the call and you n eed to respond to tone pro mpts while dialing. To send a basic fax from the contr ol panel 1. Load your original s[...]

  • Page 134

    To send a fax using spe ed dials from the control p a nel 1. Load your originals pr int side up into t he document feede r tray. If you are sending a single-page f ax, such as a photogra ph, you can also load yo ur original print side d own on the glass. NOTE: If you are sending a mult iple-page fax, you must load the originals in the document fee [...]

  • Page 135

    To send a fax manuall y from a connected phone 1. Load your origi nals print side up in to the docum ent feeder t ray. NOTE: This feature is not supported if you load your originals on the glass. You must load your origi nals in the document f eeder tray. 2. Dial the nu mber by using the keypad o n the p hone that i s connected t o the HP All-in- O[...]

  • Page 136

    Scan a fax to se nd from memory You can scan a black-and-white fa x into memory and then send the fax from memory. This feature is u seful if the fax num ber you are trying to re ach is busy or temporarily unavailable. Th e HP All-in-One scans t he originals into memory and sends t hem once it is able to connect to t he receiving fax machine. After[...]

  • Page 137

    To cancel a s cheduled fax 1. Press the Fax Menu button twice to advance to the Fax Men u . 2. Press to highligh t Send Fax Later and then p ress OK . The F ax Is Scheduled screen appears. 3. Press to highligh t Cancel scheduled fax and press OK . NOTE: You can also cancel th e scheduled fax by pressin g Cancel on the control panel whe n the Send F[...]

  • Page 138

    To send a color fa x from the control pane l 1. Load your originals pr int side up into t he document feede r tray. If you are sending a single-page f ax, such as a photogra ph, you can also load yo ur original print side d own on the glass. NOTE: If you are sending a mult iple-page fax, you must load the originals in the document fee der tray. You[...]

  • Page 139

    The follow ing resolution sett ings are avail able for sending f axes: Fine , Very Fi ne , Photo , and Standard . • Fine : provi des high-qual ity text suitable for faxin g most documents. This is the default setting. When se nding faxes in col or, the HP All-in-One always uses the Fine setting. • Very Fine : provides the best qua lity fax when[...]

  • Page 140

    To chang e the Lighter/Darker setting from th e control pa nel 1. Press Fax Menu . The Enter Fa x Number screen a ppears. 2. Enter the fax nu mber by using the ke ypad, press to redial the last number dialed, or press to access speed dials. 3. Press Fax Menu aga in. The Fax Me nu appears. 4. Press to highlig ht Light er/Darker , and then press OK .[...]

  • Page 141

    To change the ECM setting from the co ntrol panel 1. Press Setup . 2. Press to highligh t Advanced Fax Setup , and then press OK . The Advanced Fax Setup menu appears. 3. Press to highligh t Error Correction Mo de , and th en press OK . The Error Correction Mode menu appe ars. 4. Press to highligh t Off or On . 5. Press OK . Receive a fax The HP Al[...]

  • Page 142

    To receive a fax manually 1. Make sure the HP Al l-in-One is turned on and you have paper loaded in t h e in put tray. 2. Remove any origin als from the document feeder tray. 3. Set the Rings to Answer set ting to a high number t o allow yo u to answer th e incoming call before the HP All-in-One answer s. Or, turn off the Auto Answer setting so tha[...]

  • Page 143

    NOTE: If Backup Fax Reception is enabled and you turn off the HP All-in-One, all faxes stored in memory are delete d, including any unprin ted faxes that you m i ght have received whil e the HP All-in-O ne was in an error conditio n. You will need to contact the senders to ask them to resend any unprinte d faxes. For a list of the fa xes you have r[...]

  • Page 144

    To reprint all faxes in memory ▲ Press to highlig ht All faxes in m e mor y , and then press OK . 6. If you want to stop reprinting the faxes in memory, press Cancel . To delete all the faxes in me mory from the co ntrol panel 1. Press Setup . 2. Press to highlig ht Tools , and then press OK . The Tools menu appears. 3. Press to highlig ht Clear [...]

  • Page 145

    To forward fax es from the contro l panel 1. Press Setup . 2. Press to highligh t Advanced Fax Setup , and then press OK . The Advanced Fax Setup menu appears. 3. Press to highligh t Fax Fo rwarding , and then press OK . The F ax Forwarding m enu appears. 4. Press until On-Forward or On-Print & Forward appears, a nd then press OK . • Choose O[...]

  • Page 146

    from printing faxe s on photo or transpa rency paper left i n the input tray f rom a previous job. If you have plain paper loaded and the HP All-in-One is erroneo usly detecting your pa per as a type ot her than plain, you can cha nge the Paper Checking setting, so this detection does not take place before printing faxes. NOTE: The HP All-in-One al[...]

  • Page 147

    NOTE: This feature is no t supported in all countries/re gions. If it is no t supported in your countr y/region, Junk Fax Blocker Set Up does not appear i n the Basic Fax Setup menu. Set the junk fax mode By defaul t, Block Junk Fax mode is turned On . If you do not subscribe to a caller ID service through you r phone provider, or do not want to us[...]

  • Page 148

    3. Press to highlig ht Junk Fax Blocker Set Up , and then press OK . The Junk F ax Blocker menu appears. 4. Press to highlig ht Add number to Junk List , and then press OK . The How to Add menu appe ars. 5. Press to highlig ht Enter new nu mber , and then press OK . The Enter Junk Number menu appea rs. 6. Use the keypad to enter a f ax number to bl[...]

  • Page 149

    use a slower f a x speed. You can do thi s by changing the Fax Speed setting from Fa st (33600 ) (the default) to Medium (1 4400) . You should also check with your t elephone company to make su re their Internet phone service supports faxi ng. If they do not sup port faxing, you might encou nter intermitte nt problems when trying t o send and recei[...]

  • Page 150

    12 Print reports and forms The HP All-i n-One enables you to p rint reports and to control w hen reports are printed automatically. You ca n also print forms such as ruled papers and checkli s ts. This section co ntains the following topi cs: • Print reports • Print forms Print reports The HP All-i n-One allows you to prin t reports and to cont[...]

  • Page 151

    the color blocks continue to show print qua lity problems after clea ning and aligning , contact HP support. • Bluetooth information : lists the setti ngs for the opti onal Bluetoo th device. • History lo g : contains informat ion that might be used for diagn ostic purposes if you need to call H P support. Print fax reports You can set up the H[...]

  • Page 152

    3. Press to highlig ht Fax Confirmati on , and then press OK . 4. Press to select one of t he following , and th en press OK . Off Does not print a fax confirmation report when yo u send and receive faxes successfully. This is the default setting. On Fax Send Prints a fax confirmation report for every fax you send . On Fax Receive Prints a fax conf[...]

  • Page 153

    To clear the fax log from memory 1. Press Setup . 2. Press to highligh t Tools , and then pr ess OK . The T ools menu appea rs. 3. Press to highligh t Clear Fax Log , and th en press OK . The fax log an d any faxes tha t might have bee n stored in memory are deleted. NOTE: Clearing the fax log will not clear t he caller ID history. To delete caller[...]

  • Page 154

    the format your phone provider use s to transmit caller ID information, might include the name of the sender. NOTE: This feature is not supported in all countries/regions. If it is not supported in your country/region, Caller ID Report does not appear in the Print Re port menu. Junk Fax Report If you subscribe to a caller ID service through your ph[...]

  • Page 155

    Chapter 12 154 Print reports and forms Print reports and forms[...]

  • Page 156

    13 Maintain the HP All-in-One The HP All- in-One requi res little mainte nance. Sometimes yo u might want to clea n the glass and lid backing to remove surface dust and ensure that your copies an d scans remain clear. You will also need to repla ce ink cartridges, clean the pri nt head asse mbly, or align the pri nter from time to ti me. This secti[...]

  • Page 157

    To clean th e glass 1. Turn off the HP All-in-One, and raise the li d. 2. Clean the gla ss with a soft cloth or sponge sli ghtly moistene d with a nonabrasive glass cleaner. CAUTION: Do not use abrasive s, acetone, benzene, or carbon tetrachlorid e on the glas s, since they can d amage it. Do not place or spray liqui d directly on the glass. The li[...]

  • Page 158

    5. Lower the autom atic document feeder mech anism, and then clos e the cover of the automatic docum ent feeder. 6. Turn on the HP All-in-One. Clean the lid ba cking Minor debris can accumu late on the white docu ment backing loca ted underneat h the lid of the HP All-in -One. To clean th e lid backing 1. Turn off the H P All-in-One, and raise the [...]

  • Page 159

    To check the ink l evels from the contr ol panel 1. Press Setup . 2. Press to highligh t Tools , and then pr ess OK . 3. Press to highligh t Display Ink Gauge , and then pres s OK . The HP All-in-O ne displays a gauge that shows the estimat ed ink levels of all cartridges inst alled. 4. Press any button to return to the Tools menu. To check the ink[...]

  • Page 160

    Replace the ink car tridges Follow these in structions when you need to rep lace ink cartridges. NOTE: If you are install ing ink cartridges in the H P All-in-One for the first tim e, be sure to use only the ink cartridg es that came with the d e vice. The in k in these cartridges is spe cially formulated t o mix with the ink in the print hea d ass[...]

  • Page 161

    If you are replac ing one of the five colo r ink cartridges, such as yellow, light cyan (blue), cyan, li ght magenta (pink), or magenta, lift t h e appropri ate latch in th e center area. 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink ca rtridges 4. Pull the ink cartridge tow ard you out of its slot to r[...]

  • Page 162

    5. Remove the new ink cartrid ge from its packaging, a nd then, holdi ng it by the hand le, push the ink cartri dge into the e mpty slot . Match the color and pa ttern of the ink ca rtridge to the color an d pattern on the pri nt carriage. 6. Close the latch a nd make sure it is secure. 7. Repeat step s 3 through 6 for ea ch ink cartridge you are r[...]

  • Page 163

    maintenan ce to ensure excellent p rint quality. You might wa nt to use t his feature w hen the self-test re port shows streaking or w hite lines through any of t he blocks of color. If you still h ave print quali ty problem s after align ing the printe r, try cleaning t he print head. If print qua lity problems persist af ter aligning and cleaning[...]

  • Page 164

    To clean the print he ad from the control panel 1. Load lette r or A4 unused plain whi te paper into the input t ray. 2. Press Setup . 3. Press to highlig ht Tools , and then press OK . 4. Press to highlig ht Clean Pri nthead , and then press OK . The HP All-in-One cleans the print head and prints a page t hat you can recycle or discard. To clean t[...]

  • Page 165

    To clean the ink cartridg e contacts 1. Make sure the HP All- in-One is turned on . 2. Lift the in k cartridge do or. 3. Squeeze the bot tom of the lat c h below the ink cartridge you want to clean, and then lift the latch. NOTE: Do not remove multiple ink cartri dges at the same time. Remove and clean each ink cartrid ge one at a time. Do not leav[...]

  • Page 166

    Surface Remedy Color fabric Wash the fabric in cold water and use sudsy ammonia. CAUTION: Always use cold water to remove ink f rom fabric. Warm or h ot water can set the ink into th e fabric. Self-maintenance sounds The HP All-i n-One will make mechani cal noi ses at various times to perform periodic maintena nce functi ons, such as replen ishing [...]

  • Page 167

    Chapter 13 166 Maintain the HP All-in-One Maintain the HP All-in-One[...]

  • Page 168

    14 Shop for ink supplies For a list of ink cart ridge numbers, see the pri n ted docume ntation that came with the HP All-in-O ne. You can a l so us e the sof tware that came wi th the HP All-in-One to find out the re order number for all the ink cartridges. You can order ink cartridges online f rom the HP Web site . Additionally, you can contact a[...]

  • Page 169

    Chapter 14 168 Shop for ink supplies Shop for ink supplies[...]

  • Page 170

    15 Troubleshooting This section co ntains the following topi cs: • Troubleshoot ing tips • Hardware set up troubleshooti n g • Software in stallation troubleshoot ing • Network t roubleshooting • Print quality troubl eshooting • Print troub leshooting • Memory card and front U SB port trouble shooting • Scan troublesho oting • Cop[...]

  • Page 171

    sure the other e nd of the USB cable is plugged in to a USB port on your com puter. After the cable is connected properly, t urn the HP All-in-One off and the n on again. • If you are conn ecting the HP All-in-One thro ugh a USB hub, make sure the hub i s turned o n. If the hub i s on, try conn ecting direct ly to your compu ter. • Check other [...]

  • Page 172

    • Do not clean the print head unnecessari ly. This wast es ink and shortens th e life of the cartridges. • Handle ink cartridg es carefully. Dropping , jarring, or rough handl ing during installatio n can cause temp orary printing prob lems. Informat ion on paper The HP All-in-On e is designed to work we ll with most paper types. Te st a variet[...]

  • Page 173

    Paper can a lso jam in th e automatic docu ment feeder. Se veral common actions can cause paper t o jam the automat ic document feede r: • Placing too mu ch paper in the document feeder tray. The aut omatic document feeder can hold up to 50 sheets of letter or A4 paper, or 35 sheets of legal paper. • Using pa per that i s too thic k or too thin[...]

  • Page 174

    To clear a paper jam in the automati c document feeder CAUTION: Do not lift the lid of t he HP All-in-O ne and try to rem ove the jammed document fr om the glass. Yo u might damag e your original do cument. 1. Remove all ori ginals from the document feed er tray. 2. Lift the cover of the automatic docu ment feeder. 3. Lift the aut omatic docum ent [...]

  • Page 175

    cover to access the pick assembly inside the automatic d ocument f eeder, clean t he rollers or separator pad, and then close the cover. To clean the rollers or separator pad 1. Remove al l originals from the document feeder tr ay. 2. Lift the auto matic document f eeder cover. This provides ea sy access to the rol lers and separator pa d, as shown[...]

  • Page 176

    This section co ntains the following topi cs: • The HP All-i n-One will not t u rn on • I connected the U SB cable, but I am having problems using the HP All-in-One w ith my computer • The display sho ws the wrong language • I received a message on t he display that the printer ali gnment fail ed • The wrong mea surements are sho wing in [...]

  • Page 177

    • Test the pow er outlet to make su re it is working. Plug in an ap pliance that you know works, and see i f the applian ce has power. If n ot, then the re might be a problem with t he power o u tlet . • If you plugge d the HP All-in-One into a switched outlet , make sure the sw itch is on. If it is switched to on b ut still does not w ork, the[...]

  • Page 178

    For more informati on on installing t he software and con necting the USB cable, see the Setup Guide that came with the HP All -in-One. The display sh ows the wrong language Cause: You migh t have selected the incorrect languag e when settin g up the HP All- in-One. Solution: You can change th e language set tings at any t i me from the Preferen ce[...]

  • Page 179

    Solution: Check th at the ink cartridges are instal led properly and ha ve ink. For more information, see: “ Work with ink cart ridges” on page 158 Cause: The HP All-in-One migh t not be turned on. Solution: Look a t the display on the HP All-in-One. If the display is blank an d the On butto n is not lit, the HP All-in-One is turn ed off. Make [...]

  • Page 180

    Cause: The print he ad assembly is blocke d. Solution: There might be some packing material inside the H P All-in-One. Turn the HP All-in-One of f and open the ink cartridge door. Remove any objects t hat are blocking the print head assembly (including any packing materi als), and t hen turn th e HP All-in-One o n again. Foll ow the prompts on the [...]

  • Page 181

    Solution: Ch eck that the HP All-in-One is turned on, and then try the usb connecti on again. To retry the us b connection 1. Unplug t he HP All-in-One pow e r cord, an d then plug it in again. 2. Verify that th e USB cable and power cord are p lugged in. 3. Click Retry to retry the connection. If this does not work, continue to t he next step. 4. [...]

  • Page 182

    The registra tion screen does not app ear Cause: The re gistration screen did not launch aut omatically. Solution: You can access the registrat ion (Sign up now) screen f rom the Windows taskbar by clicking Start , pointing to Programs or All Programs , HP , Photosmart C7200 All -in-One seri es , and then clicking Product Registration . Uninstall a[...]

  • Page 183

    4. Disconnect th e HP All-in-One from your co mputer. 5. Restart your computer. NOTE: It is important that you disconn ect the HP All-in-On e before restarting your computer. Do not connect the H P All-in-One to yo ur computer unti l after you have reinstalle d the software. 6. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and[...]

  • Page 184

    Solution: Turn the compu ter on. Cause: The H P All-in-One is not pr operly connected to the computer. Solution: Check the connecti on from the HP All-in-One to you r computer. Verify that the USB cable is secu rely plugged into the USB port on the back of the HP All- in-One. Make sure the ot her end of the USB cabl e is plugged into a USB port on [...]

  • Page 185

    Solution: Ch eck the following cabl es to ens ur e they are connected properly. • Cables bet ween the HP All-in-One and the hub or router • Cables bet ween the hub or router and your computer • Cables to an d from your mo dem or HP All-in- One Internet connection (if applicabl e) Cause: Your computer's Local Area Network card (L AN card)[...]

  • Page 186

    Solution: Turn off the HP All-in-One, the computer, and the router. Wait 30 seconds. Turn on the rout er first, and then turn on the HP All-in-One and the computer. Cause: The H P All-in-One and comp uter are not conn ected to the same ne twork. Solution: Try accessing the Embedded Web Server on th e HP All-in-One. To find the IP addre ss, print a [...]

  • Page 187

    software. You can re-enable your firewall applicatio n after inst allation is com plete. If you still see firew all pop-up messages, yo u must always accept or allow the po p-up messages. For more info rmation, see the documentation provided wi th the firewall s oftware. Cause: A Virtual Private Netwo rk (VPN) is preventing the HP All-in -One from [...]

  • Page 188

    bit. Assumin g the equipme nt is functioni ng properly, t ry doing the follow ing things separately or in com bination: • If there is a lo ng distance between yo ur computer or wireless rout er and the HP All-in -One, move th em closer toge ther. • If there are me tal objects (such as a me tal bookcase or refri gerator) in the transmission pat [...]

  • Page 189

    on how to turn on the wi reless router, se e the docume ntation that came with your wireless rout er. Cause: The HP All-in-One is not receiving a signa l. Solution: Move t he wireless router and the HP All-in-One closer together. Then run the wirele ss setup again . For more information, see: “ Integrated wi reless WLAN 802.11 network set up” o[...]

  • Page 190

    Solution: Run the wirele ss setup process again and enter the correct passp hrase. The passphra se is case-sensitive. The Printer No t Found screen appears durin g installation Cause: A firew all, anti-virus, or anti -spyware appli cation is preven ting the HP Al l- in-One from accessing your computer. Solution: Uninstall th e HP All-in-One softw a[...]

  • Page 191

    If the self-t est report shows a de fect, try the follo w ing: • Clean the ink cartri dges automatically. For more informat ion, see “ Clean the print head” on page 162 . • If you are m issing lines when you print, clean the electrical co ntacts. For more informat ion, see “ Clean the ink cartridge contact s ” on page 16 3 . • If the [...]

  • Page 192

    If prompt ed, choose your co untry/reg ion, and the n click Co ntact HP for information on calling for te chnical support. For more information, see: •“ Clean the print head” on page 162 •“ Print a self-test report” on page 149 •“ Align the p rinter” on page 161 Cause: The pa per is too close to t he print hea d. Solution: If the [...]

  • Page 193

    Cause: The copy or print paper type se tting is in correct. Solution: Loa d high-quality pap er in the input tray and print the image with a high print qu ality sett ing, such as Best , Max imum dpi , or High Reso lution . Always make sure the pa per you are print ing on is flat. For best results when printing images, use HP Premium Plus Photo Pap [...]

  • Page 194

    The printout has a horizonta l band of distortio n near the bottom of the pa ge Cause: Your im age has light blue, gray, or brow n hues that pri nt near the bot tom of the page. Solution: Load high-q uality paper in the inp ut tray and print the ima ge with a high print quality sett ing, such as Best , Maximum dpi , or High Reso lution . Always mak[...]

  • Page 195

    Solution: Cl ean the print head , and then print a self-t est report. Che ck the color blocks in the report for any problems. If the color blocks show print quality problems, perform a printer al ignment. If the problem p ersists after cleaning a nd aligning, con tact HP support f or help. Go to: www.hp.com/support If prompted, choose your country/[...]

  • Page 196

    Cause: The pri nt head needs t o be cleaned. Solution: Clean the print he ad, and then print a self-test rep ort. Check the color blocks in the report for any pr oblems. If the color blocks show print quality problems, perform a p rinter align ment. If the problem pe rsists after cleaning and aligni ng, contact HP support for help . Go to: www.hp.c[...]

  • Page 197

    Solution: Ch ange the Paper Type sett ing to match the typ e of paper loade d in the input tray. For more information, see: •“ Set the copy paper type ” on page 123 •“ Set the paper ty pe for printing” on pa ge 85 Cause: Copying a poor-qualit y picture, such as a newspaper photo, causes bands, checks, or stripes to appear on your copy. [...]

  • Page 198

    Solution: Change the Paper T ype setting to match the type of paper lo aded in the input tr ay. For more information, see: •“ Set the copy paper ty pe” on page 123 •“ Set the paper type fo r printing” on page 85 Cause: The cop y or print pape r type setting is incorrect. Solution: Load high-q uality paper in the inp ut tray and print th[...]

  • Page 199

    Solution: Make su re the paper is loaded corre ctly. For more information, see: “ Load full-size pap er” on page 76 Cause: More than one type of pape r is loaded in the input tray. Solution: Loa d only one type of paper at a time. Cause: The original might have been loaded inco rrectly into the send ing fax machine. Solution: Ask the sender to [...]

  • Page 200

    The print quality of the fax I received is poo r Cause: The ph one line conne ction is noisy. Phone lin es with poor sou nd quality (noise) can cause print quality proble ms. Solution: If the failu re was due to noi se on the phone lin e, contact the sen der to have them resend the f ax. The quality might be be tter when you try again. You can chec[...]

  • Page 201

    Solution: If t he paper you are using is too fibrous, the ink applied by the HP All -in- One might not fully cove r the surface of the pap er. Use HP Premium Papers or a ny other paper type th at is appropriat e for the HP All-in -One. Cause: The print head ne eds to be cleane d. Solution: Cl ean the print head , and then print a self-t est report.[...]

  • Page 202

    Cause: The w rong type of envel ope is load ed. Solution: Do not use shi ny or embossed en velopes or envelopes that have clasps or windows. Borderles s printing produc es unexpected results Cause: Printin g a borderless image from a non-HP softw a re ap plication p roduces unexpected results. Solution: Try printing the image from t he photo imag i[...]

  • Page 203

    Cause: The HP All-in-One is out of paper. Solution: Loa d paper in the inpu t tray. For more information, see: “ Load pap er” on page 76 Cause: The print head assemb ly has stalled. Solution: Turn the HP All- in-One off a nd open the ink cartridg e door. Remo ve any objects that are bloc king the print head assemb ly (including any packi ng mat[...]

  • Page 204

    Cause: The sta tus of the printer dri ver has changed. Solution: The print er driver status might ha ve changed to either offline or stop printing . To check the pr inter driver statu s 1. In the HP Solution Center, click the device tab. 2. Click Settings . 3. Click Status . If the status is offline or stop pr inting , change the status to ready . [...]

  • Page 205

    Some document s take a long time to print. If nothing has pr inted several mi nutes afte r you sent a print job to the HP All-in-On e, check your computer to see if th ere are any messages. Cause: The HP All-in-One is not the sele cted printer. Solution: Make sure the HP All-in-One i s th e selected printer in your software application . TIP: You c[...]

  • Page 206

    Solution: Turn the HP All-in-One off and open the in k cartridge door. Remo ve any objects that are b l ocking th e print head assembly (inclu ding any packing materials), and then turn the HP All-in-One on again. Cause: The H P All-in-One is o ut of paper. Solution: Load paper in the input t ray. For more information, see: “ Load pape r” on pa[...]

  • Page 207

    Solution: Remove the stack of pape r from the i nput tray, reload the paper, and then slide the pa per width guide i nward until it st ops at the edge of the pape r. For more information, see: “ Load pap er” on page 76 Cause: A stack of en velopes is loaded incorrectly. Solution: Re move all paper from the input tray. Load a sta ck of envelope [...]

  • Page 208

    Solution: Make sure the layou t of the docum ent you are t rying to prin t fits on a paper size supporte d by the HP All -in-One. To preview the print layout 1. Load the correct pape r size into the input tray. 2. Preview your print job before se nding it to the HP All-in -One. 3. Check the g raphics in the docum ent to make sure that the current s[...]

  • Page 209

    Solution: Firmly insert the Two-sided pri nting accessory into the back of the device until both si des snap into pl ace. NOTE: Do not press the but tons on either side of the accessory when installing it. Use the but tons only when removing the accessory fro m the device. Cause: The selected pa per type and p aper size might no t be supported by t[...]

  • Page 210

    After the mem ory card has been in serted properly, th e Photo light wi ll blink for a few seconds, and then re main lit. Cause: The me mory card or storage device is not fully inse rted. Solution: Make sure you fully inse rt the memory card into the ap propriate slot on the HP All-in-One. Or, if you are using a st orage device such as a keychain d[...]

  • Page 211

    are on the right (an d facing th e device), and then push th e card forward into the appropriate slot until the Photo lig ht turns on. If the problem con tinues, the memory card might be defective . Cause: You have inserted more t han one memory card, or you have an inserted a memory card and a sto rage device at the same time. Solution: If you ha [...]

  • Page 212

    If the HP All-in-On e is network-connect ed, check physical netw ork connections an d make sure the netw ork is operational . Once you verify network conn ectivity, retry the task. For more information, see: •“ Communicat ion problems over a USB connection” on page 169 •“ Network trouble shooting” on page 18 3 Memory car d or storage de[...]

  • Page 213

    HP All-in-One. T h is lets yo u read/write files on the network from the memory card o r storage device i n the HP All-in-On e . The C IFS server appears on your computer as a network d rive. In addit ion to reading/writing files from your memory card or storage device, you can also create folders and store o ther information. Solution: If a file n[...]

  • Page 214

    • Text is incorrect or missing • The scan feature doe s not work Scan halts Cause: The computer system resources might be low. Solution: Turn off the HP Al l-in-One and t hen turn it back on. Tu rn off the com puter and then turn i t back on. If this does not wo rk, try changing t he scan to a lower resoluti on. Scan fails Cause: The com puter [...]

  • Page 215

    Solution: Load your orig inal print side down on the right front corner of th e glass. Scanned ima ge is incorre ctly cropped Cause: The software is set to automatically crop scanned pict ures. Solution: The Autocrop fea ture crops anything that is n ot part of the mai n image. Sometimes this might not be w hat you want. In that case, you can turn [...]

  • Page 216

    Cause: Debri s might be st uck on the gla ss or on the b a ck of the document lid. This can cause poor-quality scans. Solution: Clean the gla ss and lid backing. For more information, see: •“ Clean the lid backing” on page 157 •“ Clean the glass” on page 155 Cause: The scan d ocument settin gs are not set t o the correct optical charact[...]

  • Page 217

    Copies ar e too light or too dark Cause: The Lighter/Darker setting for the HP All-in-One is set too light or too dark. Solution: Adju st the light ness and darkness of the copies. For more information, see: “ Adjust the light ness and darkness of your copy” on page 12 5 Cause: The original you are copying is overexposed. Solution: Try usin g E[...]

  • Page 218

    Solution: Reload the ori ginal on the glass. For more information, see: “ Load o riginals” on page 71 Cause: The ori ginal fills the entire sh eet. Solution: If the image or text on your original fills the entire sheet with no margi ns, use the Fit to P age feature to reduce your ori ginal and p revent unwa nted cropping of the text or imag es [...]

  • Page 219

    A borderl ess copy has wh ite space arou nd the edges Cause: You are trying to make a borderless copy of an ori g inal that is too sm all. Solution: When you make a bo rderless copy of a small orig inal, the HP All-in-O ne enlarges the original up to a maximum pe rcentage. This mig ht leave white space around the ed ges. (The maximum percent age va[...]

  • Page 220

    The prin tout is blank Cause: The ori ginal is placed inco rrectly on the glass. Solution: Reload the ori ginal on the glass. For more information, see: “ Load o riginals” on page 71 Fax troubleshooting Use this section to solve the following f ax problems: • The HP All-i n-One is having problem s sending and receivin g faxes • The HP All-i[...]

  • Page 221

    Solution: Look a t the display on the HP All-in-One. If the display is blank an d the On butto n is not lit, the HP All-in-One is turn ed off. Make sure the po wer cord is firmly connected to the HP All-in-One an d plugged into a power out let. Press the On button to turn on t he HP All-i n-One. Cause: The wrong phone cord i s used to connect the H[...]

  • Page 222

    If you used a 4-w ire phone cord, disconn ect it, find the sup plied 2-wire p hone cord, and then con nect the 2-wi re phone cord to the port labeled 1-LINE on the back of the HP All-in-One . If the HP All-in-On e came with a 2-wire pho ne cord adaptor, you ca n use it w ith a 4- wire phone cord , in case the suppl ied 2-wire pho ne cord is too sho[...]

  • Page 223

    Use the port labeled 1-L INE on the back of the HP All-in-One to co nnect to the telephone w all jack. Use th e 2-EXT port to connect to a ny other equipment, such as an answerin g machine or a tel ephone, as sh own below. 1 Telephone wall jack 2 Use the phone cord supplied in th e box with the H P All-in-One 3 Telephone (optional) For more informa[...]

  • Page 224

    If you are still havi ng problems faxing, set th e Fax Speed to a slower rate such as Medium (14400 ) or Slow (9600) . For more information, see: •“ Send a fax in Error Co rrection Mod e” on page 139 •“ Set the fax speed ” on page 30 Cause: Other e quipment that uses th e same phone li ne as the HP All-in-One might be in use. Solution: [...]

  • Page 225

    Solution: • Make sure the HP All-in -One is connected to the port that is designated f o r fax and phone use. Also, make sure that the termina l adapter is set to the correct switch type for your c ountry/region, if possib le. NOTE: Some ISDN syst ems allow you t o configure the p orts for specific phone eq uipment. For exa mple, you migh t have [...]

  • Page 226

    You can check t he sound quality of the ph one line by plug ging a phone i nto the telephone wall jack and liste ning for static or other noise. If you hear noise, do the following 1. Turn off your DSL modem a nd completely remo ve power for at lea st 15 minutes. 2. Turn the DSL modem back o n. 3. Listen to the di al tone again. If the di al tone s[...]

  • Page 227

    You can also send t he fax using moni tor dialing. This ena bles you to listen to the phone line as you dial. You can set the pace of your dialing and respond to prom pts as you dial. For more information, see: •“ Update in dividual spee d dial entries” on p age 66 •“ Send a fax usin g monitor dialing” on pa ge 134 Cause: The number you[...]

  • Page 228

    Solution: NOTE: This possibl e solution applie s only in th e countries/regi ons that receive a 2-wire phon e cord in the box with the HP All-in -One, including : Argentina, Australia, Brazil, C anada, Chile, Chin a, Colombi a, Greece, In dia, Indonesi a, Ireland, Jap an, Korea, Latin America , Malaysia, Me xico, Philippines, Pola nd, Portugal, Ru [...]

  • Page 229

    Pages of a fax I sent are mi ssing Cause: Two or more pages were fed th rough the do cument feeder t ray at the same time. Solution: Print a Last Tr ansaction report to verify the numb er of pages that were sent. If tw o or more pages st uck together and were fed in to the docume nt feeder tra y at the same time, the numb er of pages in the rep ort[...]

  • Page 230

    If the print quali ty is still poor, turn off ECM, and then contact your tel ephone provider. For more information, see: “ Send a fax i n Error Correction Mode” on page 139 Cause: The fax resol ution sett ing is set to a low resolution, such as Standard . Solution: For the highest-qu ality fax, change the fa x resolution to Fine , Very Fine (if[...]

  • Page 231

    The fax I sent was bla nk when it was re ceived Cause: The original was not loa ded or was load ed incorrectly. Solution: Load your orig inals print side up into the do cument feeder tray. I f you are sending a si ngle-page fax, such as a photograph, you can also load your original print side down on the g l ass. For more information, see: “ Load[...]

  • Page 232

    connected, or a voice mail service could be interfer ing with the recip ient's phone line . You can also ask the recipient to check the receiving fax machine for any problems. Cause: The Fax Speed option is set to a slow transmission speed. Solution: Make sure the Fax Spee d option is set to Fast (33600) or M edium (14400) . For more informati[...]

  • Page 233

    For more info rmation on ho w to set up the HP All-in-One whe n you ha ve a voice mail service, see the pri n ted d ocumentation tha t came with the H P All-in-One. Cause: You have a computer dial-u p modem on the same phone line as the HP All- in-One. Solution: If you have a comp uter dial-up mode m on the same phon e line as th e HP All-in-One, c[...]

  • Page 234

    labeled 2-EXT , as shown be low. You also need to set the correct number of ring s to answer for both the answering machin e and HP All-in-One. 1 Telephone wall jack 2 Connect to the IN port on the answerin g machine 3 Connect to the OUT port on the answe ring machine 4 Telephone (optional) 5 Answering machine 6 Use the phone cord supplied in the b[...]

  • Page 235

    Distinctive R ing setting on the HP Al l-in-One is set to ma tch. For example, if the phone compan y has assigned your nu mber a doubl e ring patt ern, make sure Do uble Rings is selected as the Distinctive Ring sett ing. NOTE: The HP All-in-One canno t recognize some ring p atterns, such as th ose with alte rnating short and long ringing patt erns[...]

  • Page 236

    • The ink cartridg e door is open. C lose the ink cart ridge door, as shown be low: • The print he ad assembly is stal led. Turn the H P All-in-One off , remove any objects that are blocking the pr int head assembly (including any packing materials), and then turn the HP All-in-One on again. Resolve any probl ems found. The HP All -in-One auto [...]

  • Page 237

    documents loa ded in the documen t feeder tray. Remove any original s before manually receiving faxes. You can also contact th e sender to verify that t here are document s loaded in the sending fax machine. Cause: The Fax Speed setting might be set too fast. Solution: Set the Fax Speed to Me dium (14400) or Slow (9600 ) , and then conta ct the sen[...]

  • Page 238

    When you have an answerin g machine on the same phone li ne you use for fax calls, you must conn ect the answ ering machine di rectly to the HP All-in -One using the port labeled 2 -EXT, as shown below. 1 Telephone wall jack 2 Connect to the IN port on the answerin g machine 3 Connect to the OUT port on the answe ring machine 4 Telephone (optional)[...]

  • Page 239

    Cause: The HP All-in-One is set up to receive faxes manu ally, which means that the HP All- in-One will not answer incomi ng calls. You m ust be availabl e to respond in person to incomi ng fax calls, or t he HP All-in-One will not receive the fax and your answering machine w ill record the fa x tones. Solution: Set up the HP All-in-One to answ er [...]

  • Page 240

    NOTE: The HP All-in-O ne cannot recognize some ring patterns, such as those with altern ating short and long rin ging patterns. If you are having problems with a ring pattern of this ty pe, ask your phone company to a ssign a non-alternat ing ring pattern. If you are not using a distinct ive ring service, che c k to ma ke sure tha t the Di stinctiv[...]

  • Page 241

    Resolve any probl ems found. To clea r the memory, you can eit her print or del ete the faxes stored in memory. For more information, see: “ Reprint received faxes from memory” on pa ge 142 Cause: An error condition is preventing th e HP All-in-One from receivi ng faxes and Backup Fax Rece ption is set to Off . Solution: Ch eck for the fo llowi[...]

  • Page 242

    paper in t he input tra y, the HP All-i n-One automatically begins print i ng a ll the unprinted faxe s from memory, in the order they were received. If you do not have Backup F ax Receptio n enabled, or if the fax wa s not stored in memory for so me reason (for example, i f the HP All-in-One was ou t of memory), ask the sende r to resend the fa x.[...]

  • Page 243

    Solution: Check w ith the sender to see i f the sending fax mach ine is having problems. Cause: The fax originated on a larger pape r size, such as legal , and the Automatic Reduction option is turned off. Solution: You can print the fax on legal-size pape r or you can set the Automatic Reduction featur e to reduce the image so, i f possible, it fi[...]

  • Page 244

    NOTE: This possibl e solution applie s only in th e countries/regi ons that receive a 2-wire phon e cord in the box with the HP All-in -One, including : Argentina, Australia, Brazil, C anada, Chile, Chin a, Colombi a, Greece, In dia, Indonesi a, Ireland, Jap an, Korea, Latin America , Malaysia, Me xico, Philippines, Pola nd, Portugal, Ru ssia, Saud[...]

  • Page 245

    To set up the HP All-in-One to a computer with one phone port 1. Find the phone cord that connects f rom the back of your compu ter (your computer dial-up modem) to a tel ephone wall jack. Disconne ct the cord from the tele phone wall jack a nd plug it int o the port labeled 2-EXT on the ba ck of the HP Al l-in-One. 2. Using the p hone cord supplie[...]

  • Page 246

    splitter, or a para llel splitter which has two RJ-11 ports on the front and a p lug on the back.) NOTE: This possibl e solution applie s only in th e countries/regi ons that receive a 2-wire phon e cord in the box with the HP All-in -One, including : Argentina, Australia, Brazil, C anada, Chile, Chin a, Colombi a, Greece, In dia, Indonesi a, Irela[...]

  • Page 247

    To set up the HP All-in-One to a computer with one phone port 1. Find the phone cord that connects f rom the back of your compu ter (your computer dial-up modem) to a tel ephone wall jack. Disconne ct the cord from the tele phone wall jack a nd plug it int o the port labeled 2-EXT on the ba ck of the HP Al l-in-One. 2. Using the p hone cord supplie[...]

  • Page 248

    Cause: I am setting up the HP All-i n-One on a shar ed voice/fax l ine with a com puter dial-up mode m and voice mail servic e, and the comput er has only on e phone port . Solution: If your compu ter has only one ph one port, you wi ll need to pu rchase a parallel splitt er (also called a coupler). (A parallel splitter has one RJ-11 po rt on the f[...]

  • Page 249

    To set up the HP All-in-One to a computer with one phone port 1. Find the phone cord that connects f rom the back of your compu ter (your computer dial-up modem) to a tel ephone wall jack. Disconne ct the cord from the tele phone wall jack a nd plug it int o the port labeled 2-EXT on the ba ck of the HP Al l-in-One. 2. Using the p hone cord supplie[...]

  • Page 250

    to the port labeled 1-LI NE on the back o f the HP All-i n-One and to your te lephone wall jack, as shown be low. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One This special 2-wire phone cord is different from the more com mon 4-wire phone cords you might already have in your o ffice. Check the en d of the cor[...]

  • Page 251

    Try removing t he splitter and connecti ng the HP All- in-One di rectly to the telephone wall jac k. Cause: You are not using a proper g rounded powe r outlet for th e HP All-i n-One. Solution: Tr y connecting t o another po wer outlet. The fax test failed If you t ried to ru n the fa x test from yo ur computer and the fax te st failed t o run, the[...]

  • Page 252

    Solution: What to do • Turn off the H P All-in-One by using the On button l ocated on the control panel and then unplug the power cord from the back of the H P All-in-One. After a few seconds, plug th e power cord ba ck in and turn the power on. Run th e test again. If the test fa ils again, continue reviewing t he troublesho oting info rmation i[...]

  • Page 253

    1-LINE on th e back of the HP All-in-One. For mo re information on setting up t he HP All-in-One f or faxing, see the print ed documentati on. 1 Telephone wall jack 2 Use the phone cord supplied in th e box with the H P All-in-One • If you are us ing a phone splitt er, this can cause faxing prob lems. (A splitter is a two-cord connector that plug[...]

  • Page 254

    1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 2. After you have connecte d the phone cord to th e port labeled 1-LI NE, run the fax test again to make sure i t passes and the HP All-in-O ne is ready fo r faxing. 3. Try to send or receive a test fax. Cause: The "Usin g Correct Type of Phone Co rd with Fax[...]

  • Page 255

    • Check the conn ection between the telephone wall jack and th e HP All-in-On e to make sure the phone c ord is secure. Cause: The "Fax Line Co ndition" test fail ed. Solution: What to d o • Make sure you connect the HP All-in-One to an a nalog phone line o r you will not be able to send or recei ve faxes. To check if your phone line [...]

  • Page 256

    Solution: What to do • Other equipm ent, which use s the same phon e line as the HP All-in-One, might be causing the test to fa il. To find out if other equi pment is causing a prob lem, disconnect everyt hing except the HP All- in-One from the phone l ine, and then run the test again. If th e Dial Tone Detectio n Test passes wi thout the other e[...]

  • Page 257

    • Check to make sure the country/region setti ng is set appropria tely for your country/region. If the country/region se tting is not set or is se t incorrectly, the test might fail and you might have problems sendin g and receiving faxes. • Make sure you connect the HP All-in-One to an a nalog phone line o r you will not be able to send or rec[...]

  • Page 258

    are specific to Error Correction Mode (ECM). If the same error app ears repeatedly, try turning off ECM. Error code Error definition (223 Error Correction Mode ) 224 One or more received pages might not be re adable. 225-231 There is a feature incompatibility with the sendin g fax machine. 232-234 (235-236 Error Correction Mode ) 237 The telephone [...]

  • Page 259

    Error code Error de finition (338-342 Error Correction Mode ) 343 344-348 (349-353 Error Correction Mode ) 354-355 The telephone connection was lo st. 356-361 (362-366 Error Correction Mode ) The receiving fax machine prematurely ended the session. 367-372 (373-377 Error Correction Mode ) 378-380 There was a communication error with the re ceiving [...]

  • Page 260

    • Scanner failure • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage • Two-sided printing a ccessory is missing Automatic document feed er fail ed to load Cause: The au tomatic docu ment feeder di d not work properly , and the job did not finish. Solution: Try loading th e originals in the autom atic document fe[...]

  • Page 261

    Memory is full Cause: While receiving a fax, the HP All-in-One jamm ed with paper or ran out of paper. Solution: If t he HP All-in-One supports fa xing and you h a ve Backup Fa x Reception enabled, the HP All-in-One might ha ve stored the fax in memory upon recepti on. After clearing t he paper jam or loading paper in the input tray, you might be a[...]

  • Page 262

    Solution: Do not overload the pho to tray; m ake sure the stack of photo paper fits within the ph oto tray and is no higher than the top of the pape r-width guide. Cause: Two or more pieces of paper might be stuck together. Solution: Remove the pape r from the photo tray and shuff le the paper so it does not stick toget her. Reload t he paper into [...]

  • Page 263

    • File format not supported • Invalid f ile name • Supported file t ypes for the HP All-in-One • File corrupted Error re ading or writing the file Cause: The HP All-in-One softw a re could no t open or save the file. Solution: Check to see if you typed the correct fo lder and file name. Unreadable files. NN files c ould not be read Cause: S[...]

  • Page 264

    Solution: Open the f ile in another appli cation, and sa ve it in a format that the HP All- in-One softwa re recognizes. For more information, see: “ Supported file typ es for the HP All-in-O ne” on page 263 Invalid fil e name Cause: The fi le name you ent ered is invalid. Solution: Make sure that you are no t using any invalid symbols in the f[...]

  • Page 265

    • No scan options • Out of disk space • Memory card must be in slot • Card access error • Use only one card at a ti me • Card is inserted incorrectly • Card is not fully in serted • Card is damag ed • Duplicate gr oup speed dia l name • Duplicate member • Invalid sp eed dial Cannot crop Cause: The computer does not have enough[...]

  • Page 266

    Disconnected Cause: Several sit uations can cause this error message to appear. • Your comput er is not turned on. • Your compute r is not connected to the HP All-in-O ne. • The softwa re that came wi th the HP All-in -One was not i nstalled correc tly. • The software t hat came with the HP All-in -One is instal led, but it is n ot running.[...]

  • Page 267

    Solution: Remove the memory ca rd and reinsert it co rrectly. The fro nt label of t h e Compac t Flash card f aces left. Cause: You have not fully inserted t he memory card. Solution: Remove the memory card and reinsert it in the memory card slo t until it stops. Use only one car d at a time Cause: Multiple memory cards are i nserted in the H P All[...]

  • Page 268

    Solution: Reformat your memory card in your camera or format your memory card in a Windows XP compute r by selecting the FAT format. Cause: The file system is corrupted. Solution: Check the display for an e rror message tellin g you that the images on th e memory card are corrupted. If the file system on the card is corrupt, reformat the me mory ca[...]

  • Page 269

    Cannot load paper from in put tray Cause: There is not enough pa per in the inpu t tray. Solution: If the HP All-in-O ne is out of pape r or there a re only a few sh eets remaining, l oad more paper in the input tray. If there is paper in t he input tray, remove the paper, ta p the stack of paper aga inst a flat surface, and reload the paper i nto [...]

  • Page 270

    For more information, see: “ Clear paper jam s” on page 171 Cause: The print he ad assembly is blocke d. Solution: Turn the HP All-in-One off and open the in k cartridge door. Remo ve any objects that are b l ocking th e print head assembly (inclu ding any packing materials), and then turn the HP All-in-One on again. Paper mismatc h Cause: The [...]

  • Page 271

    Cause: The HP All-in-One is not connected to the com puter. Solution: If t he HP All-in-One is not properly con nected to the computer, communication errors can occu r. Make sure the USB cabl e is securely connected to the HP All- in-One and the computer, as shown below. For more information, see: “ Communicat ion problems over a USB connection?[...]

  • Page 272

    Improper shutdow n Cause: The last time the HP All-in-One was used , it was not turned off prop erly. If the HP All-in-One is turned off by turning off t he switch on a power strip or by using a wall switch, the devi ce can be damaged . Solution: Press the On button located on the control panel of th e HP All-in-One to turn the device o n and off. [...]

  • Page 273

    • Ink cartridge p roblem • Ink cartridge(s) are empt y • Ink cartridge(s) are expired • Ink delivery failure • Ink expirati on near • Ink supply error • Non-HP ink • Original HP ink depleted • Print head assembl y is stalled • Print head failure • Alignment failed • Replace ink cartri dges soon • Scheduled maint enance •[...]

  • Page 274

    Cause: The in k cartridge(s) are no t intended for use in this device. Solution: Contact HP sup port. Go to: www.hp.com/support If prompt ed, choose your co untry/reg ion, and the n click Co ntact HP for information on calling for te chnical support. The followin g ink cartrid ges cannot be us ed after device in itialization and must be replaced Ca[...]

  • Page 275

    •“ Ink cartridge w arranty inform ation” on page 279 •“ Shop for ink suppli es” on page 167 Ink cartrid ge(s) are empty Cause: The indicated ink cartridg e(s) are out of ink. Solution: Repla ce the indicated ink cartridge (s) with new ink cartrid ge(s). For more information, see: “ Replace the ink cartridges” on page 159 Ink cartri [...]

  • Page 276

    Each ink cartridge has an exp iration date. The purpose of expirat ion is to protect the printing system a nd to ensure ink quality. When you receive an ink cartridge(s) ar e expired message, remove and repl ace the expired ink cartridge, and then close th e message. You can al so continue print ing without repl acing the ink ca rtridge, by followi[...]

  • Page 277

    HP recommends that you use genuine HP ink cart ridges. Genuine HP ink cartridges are design ed and tested with HP prin ters to help you easily p roduce great result s, time after time. NOTE: HP cannot guaran tee the quality or re liability of n on-HP ink. Printer service or re pairs required as a result of printer failure or damage attributab le to[...]

  • Page 278

    Alignment failed Cause: An incorrect type of paper is loade d in the input t ray. Solution: If you have colo r or photo pape r loaded in the input tray whe n you align the printer, t he alignment might fail. Load unused plain whit e letter or A4 paper into the input tray, and then t ry the alignment again. If the ali gnment fails again, you might h[...]

  • Page 279

    To resolve this error, replace the affected ink cartridge(s) with th e ink cartridges that were shipped with the HP All-in-One . For more information, see: “ Replace the ink cartridges” on page 159 Ink cartridge is missing, inco rrectly installed, or not inte nded for your devic e Cause: One or more ink cartridges are m issing. Solution: Remove[...]

  • Page 280

    16 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One. This section contains the following topics: • Warranty • Ink cartridge warranty information • Support process • Before you call HP support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) • Cal[...]

  • Page 281

    Support process If you have a prob lem, follow these steps: 1. Check the documentation that came with the HP All-in-One. 2. Visit the HP onlin e support Web site at www.hp.com/sup port . HP online supp ort is available to all HP customers. It is the fastest source for up-to-date device in formation and expert assistance and includes the following f[...]

  • Page 282

    HP supp ort by ph one For a list of support phone numbers, see the printed documentation that came with the device. This section contains the following topics: • Phone support period • Placing a call • After the phone support period Phone support period One year of ph one support is available in North Amer ica, Asia Pacific, and Latin America[...]

  • Page 283

    HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see “ Pack the HP All-in-One” on page 284 . Call HP Korea customer support Chapter 16 282 HP warranty and support HP warranty and s upport[...]

  • Page 284

    Prepare the HP All-in-One for shipment If, after contacting HP support or retur ning to the point of purcha se, you are requested to send the HP All-in-One in for service, make sure you remove and keep the following items before returning your device: • The control pane l faceplate • The power cord, USB cable, and any othe r cable connected to [...]

  • Page 285

    4. Retain the control panel faceplate. Do not return the control panel faceplate with the HP All-in- One. CAUTION: The repla cement HP All-in-One migh t not come with a control panel faceplate. Store your control panel faceplate in a safe place, and when the replaceme nt HP All-in-One arrives, reattach your control panel faceplate. You must attach [...]

  • Page 286

    If you do not have the original packaging ma terials, please use other adequate packaging materials. Shipping damage caused by improp er packaging and/or improper transportation is not covered under the warranty. 2. Place the return shipping label on the outside of the box. 3. Include the following items in the box: • A complete description of sy[...]

  • Page 287

    Chapter 16 286 HP warranty and support HP warranty and s upport[...]

  • Page 288

    17 Technical information The technical specifications and international r egula tory information for the HP All-in-One are provided in this section. For additional specifications, see the printed documentation that came with the HP All-in-One . This section contains the following topics: • Specifications • Environmental product stewardship prog[...]

  • Page 289

    Print specifications • Up to 1200 x 1200 rendered dp i black when printing from a computer • Up to 4800 x 1200 optimized dpi color when printing fro m a computer and 1200-input dpi • Print speeds vary according to the complexity of the d ocument • Panorama-size printing • Method: drop-on-demand thermal inkje t • Language: PCL3 GUI • D[...]

  • Page 290

    Acoustic informat ion If you have Internet access, you can get acousti c information from the HP Web site. Go to: www.hp.com/support . Duplexer paper specification s Table 17-1 Media weight Type Size Weight Paper Letter: 8.5 x 11 inches Executive: 7.25 x 10.5 inches A4: 210 x 297 mm A5: 148 x 210 mm 60 to 90 g/m 2 (16 to 24 lb.) Brochure paper Lett[...]

  • Page 291

    • Energy consumption • Special handling of materials • Attention Cali fornia users • NDL battery disposal • Taiwan battery statement • Disposal of Waste Equipment by Users in Private Households in the European Union Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Plastics Plastic [...]

  • Page 292

    Taiwan batte ry statement Disposal of Wast e Equipment by Users in Private Hou seholds in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its pack aging indicates that this product must not be dis posed of with y our other household wa ste . Instead, it is y our r[...]

  • Page 293

    Regulato ry notices The HP All-in-One meets product requirements from regulatory agencies in your country/region. This section contains the following topics: • Regulatory model identification number • FCC statement • Notice to users of the U.S. teleph one network: FCC requir ements • Note à l’attention des utilisateurs du réseau télép[...]

  • Page 294

    FCC statem ent FCC sta tement The U nited Stat es Feder al Communi cations Commis sion (in 4 7 CFR 1 5 . 1 05) ha s spec ified that the follo w ing notice be br ought to the attention o f user s of this pr oduct. This eq uipment has been tes ted and found to compl y with the limits f or a Class B digital dev ice , pursuant to P ar t 1 5 of the FCC [...]

  • Page 295

    Notice to users o f the U.S. telephone n etwork: FCC requ irements Notice to users of t he U.S. telephone n etwor k: FCC requirements This eq uipment complie s with FCC r ules, P art 6 8. On this equipment is a label that contains, among other inf ormation , the FCC Registr ation Number and R inger Equi valent Number (REN) for this eq uipment. If r[...]

  • Page 296

    Note à l’atte ntion des util isateurs du réseau tél éphonique canadien/no tice to users of the Canadia n telephone networ k Note à l’at tention des utilis ateurs du réseau téléphoni que canadi en/Notice to users of the C anadi an telephone n etwor k Cet appar eil est conf orme au x spécif ications tec hniques des éq uipements ter mina[...]

  • Page 297

    Notice to users in the European Economic Area Notice to users in t he European Economic Area This pr oduct is desi gned to be connected to the analog S w itched T elecommuni cation Networ ks (PS TN) of the Eur opean E conomic Ar ea (EEA) countr ies/r egions. Networ k compatibility depends on customer s elected settings, w hich mu st be res et to us[...]

  • Page 298

    VCCI (Class B) compl iance statement for users in Japa n Notice to users in Ja pan about power cord Geräusch emission Geräusc hemission LpA < 7 0 dB am Arbeitsplatz im Nor malbetrieb nac h D IN 4 5 63 5 T . 1 9 Regulatory wireless statements This section contains the following regulatory informatio n pertaining to wireless prod ucts: • Wirel[...]

  • Page 299

    Wireless: Noti ce to users in Canada Notice to users in C anada/N ote à l'atten tion des utilisateurs cana diens For Indoor Use . This di gital apparatu s does not e xceed the Cla ss B limits for r adio nois e emissions f rom the di gital appar atus set out in the R adio Interfer ence Regulati ons of the Canadian Department o f Comm unicati o[...]

  • Page 300

    Wirele ss: Notice to use rs in Taiwan Declaration of c onformity (European Eco nomic Area) The Declaration of Conformity in this docum ent complies with ISO/IEC 17050-1 and EN 17050-1. It identifies the product, manufacturer’s name and addr ess, and applicable specifications recognized in the European community. Declaration of conformity (Europe [...]

  • Page 301

    HP Photosmart C7200 All-in-One series declaration o f conformity DECLARATION OF CONFORMITY according to I SO/IEC 17050- 1 and EN 17050- 1 Supplier's Name: He wlett-Packard Company DoC#: SDGOB-0713-rel.2.0 Supplier's Address: 16399 W est Bernardo Dri ve San Diego, CA 92127-1 899, USA declares, t hat the pro duct Product Name and Model: HP [...]

  • Page 302

    Index Symbols/Numerics 10 x 15 cm photo paper copy 122 load 78 specifications 287 2 pages on 1, print 95 4 pages on 1, print 95 4 x 6 inch (10 x 15 cm) borderless photos print 90 4 x 6 inch photo paper copy 122 4 x 6 inch photo paper, load 78 802.11 wireless, configuration page 56 802.3 wired, configuration page 54 A A4 paper, load 76 access point [...]

  • Page 303

    Ethernet 31 printer sharing 36 contrast, fax 138 control panel buttons 13 enter text and symbols 18 features 13 overview 12 copy blank 219 borderless has borders 218 borderless photo 126 cancel 129 crop 128 crop is wrong 218 default settings 125 enlarge 127 fit to page fails 217 make a copy 121 margin shift 128 menu 16 missing information 216 numbe[...]

  • Page 304

    IP phone, using 147, 256 lighten or darken 138 log 151 menu 17 monitor dialing 134 not answering 238 paper checking 144 paper size 144 paper width incorrect 269 parallel splitter 242 pause 18 photos 136 poll to receive 143 poor quality printouts 190, 191, 199 problems receiving 199, 238 pulse or tone dial 29 receive 140 redial 29 redu ction 145 rep[...]

  • Page 305

    L labels load 81 specifications 287 landscape orientation 86 language, set 25 left arrow 13 legal paper copy 122 load 76 specifications 287 letter paper copy 123 load 76 specifications 287 lid backing, clean 157 light copy 216 lighten copies 125 faxes 138 line condition test, fax 254 link confi guration 55 speed 50 load 10 x 15 cm photo paper 78 4 [...]

  • Page 306

    peer-to-peer network 43 phone rece ive fa x 140 send fax 133 phone cord check 252 connection, failure 252 phone line, answer ring pattern 63 phone numbers, support 280 phone support 281 phone support period period for support 281 photo photosmart express menu 16 Photo browsing 27 photo paper copy 123 load 78 specifications 287 photos add a frame 10[...]

  • Page 307

    declaration of conformity (European Economic Area) 299 declaration of conformity (U.S.) 300 Directive 2002/95 /EC 290 FCC part 68 requirements 294 FCC statement 293 geräuschemission 297 notice to users in Japan (power cord) 297 notice to users in Japan (VCCI) 297 notice to users in Korea 296 notice to users of the German telephone network 296 noti[...]

  • Page 308

    send fax 131, 132 set up 65 SSID troubleshoot 186 wireless setting 57 start copy black 14 start copy color 14 start fax black 14 color 14 status, network 54 stop copy 129 fax 148 print job 99 scan 119 Store Demo 28 subnet mask 55, 56 subscriber identification code 64 support contact 280 support process 280 symbols, enter 18 system requirements 287 [...]

  • Page 309

    Z zoom button 13 buttons 109 photos 109 308 Index[...]