HP OFFICEJET J4500 manual

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Table of contents for the manual

  • Page 1

    OK # # - * 0 7 pqrs 8 tuv 9 wxyz 5 jkl 4 ghi 1 2 abc 3 def 6 mno P odręcznik użytk o w nik a HP Off i ce jet J4 5 00/J4 6 6 0/J4 6 8 0 A ll-in - One s er ie s User G uid e[...]

  • Page 2

    HP Officejet J4500/J4660/J4680 All- in-One series User Guide[...]

  • Page 3

    Copyright information © 2008 Copyright Hewlett-Packard Development Company, L.P. Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett- Packard, except as[...]

  • Page 4

    [...]

  • Page 5

    Contents 1 Get started Find other resources for the product ..................... ......................................... ...........................8 Understand the device parts .................. ........... ............................... ............................. .......... .. 9 Front view ..................... ..................... .....[...]

  • Page 6

    4 Scan Scan an original ............................ ............................... ............................ ....................... ........35 Scan an original (direct connection) ......... .................................................................. .......35 Scan from a TWAIN-compliant or a WIA-compliant program .................... .[...]

  • Page 7

    Change fax settings ...................... ........................... ........................ .......................... ........ .... .55 Configure the fax header ............ ............... ............. .................. ............. ............. ..............55 Set the answer mode (Auto answer) ...........................................[...]

  • Page 8

    Configure the device (Windows) ................... ........................ ......................... ...................... ...93 Install the software before connecting the device (recommended) .... ............. .......... ........93 Connect the device before installing the software ............................................................. 94[...]

  • Page 9

    Poor print quality and unexpected printouts ............................... .......................................... .123 Common poor quality printout problems .......... .............. ............... ................. .............. ...124 Meaningless characters print ........... ....................... .. ...... ....................... .......[...]

  • Page 10

    Obtain HP telephone support ........ ........... .......... ............. ........... ........... .......... .............. .......158 Before you call ........................... ........................ ........................... .............................. ... .158 Support process ..............................................................[...]

  • Page 11

    Declaration of conformity .. .................. ................... ... ..................... ......................... ............. .179 J4500 ..................... .................................... ......................................... ....................... .....180 J4660 ..................... .................................... ......[...]

  • Page 12

    1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Understand the device parts NOTE: If you are using the device with a computer running Windows 2000, Windows XP Starter Edition, or Windows XP x64, some features might not be available. For more information, see[...]

  • Page 13

    Resource Description Location ◦ Serial number ◦ Firmware version number • Number of pages printed from the trays and accessories • Ink levels • Ink cartridge health status HP Web sites Provide the latest printer software, and product and support information. www.hp.com/support www.hp.com HP telephone support Lists information to contact H[...]

  • Page 14

    Front view 1 Device control panel 2 Main tray 3 Front access door 4 Scanner glass 5 Automatic document feeder Printing supplies area 1 Front access door 2 Ink cartridges Chapter 1 10 Get started[...]

  • Page 15

    Back view 1 Rear universal serial bus (USB) port 2 Power input 3 1-LINE (fax) 4 2-EXT (phone) Device control panel buttons and lights The following diagram and related table provide a quick reference to the device control panel features. Label Name and Description 1 Keypad : Enters values. 2 A ttenti on light : Indicates an error condition. 3 Back [...]

  • Page 16

    Label Name and Description 7 Setup : Presents the Setup menu for generating reports and other maintenance settings, and for accessing the Help menu. The topic that you select from the Help menu opens a help window on your computer screen. 8 Start : Initiates a copy, fax, or scan job. Pressing Start processes the job according to the function select[...]

  • Page 17

    Device control panel buttons and lights Label Name and Description 1 Keypad : Enters values. 2 A ttenti on light : Indicates an error condition. 3 Back button : Reverts back to its previous setting or upper level menu. 4 Left arrow button : Navigates forward through settings in the menus. 5 OK button : Selects the current menu or setting. 6 Right a[...]

  • Page 18

    Label Name and Description NOTE: To make a copy, the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged on, and the software must be installed and running. Also, the HP Digital Imaging Monitor in the Windows Taskbar must be installed and turned on at all times. On a Macintosh computer, once the soft[...]

  • Page 19

    Description Recommended number of connected computers for best performance Supported software features Setup instructions 802.11 wireless (HP Officejet J4680 only) Up to five computers connected to the device using a hub or router. All features are supported, including Webscan. Follow the instructions in Set up the device for wireless communication[...]

  • Page 20

    2 Use the device This section contains the following topics: • Use device control panel menus • Device control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Load originals • Select print media • Load media • Print on special and custom-sized media • [...]

  • Page 21

    Warning messages Warning messages inform you of events that require your attention, but they do not prevent the device from operating. An example of a warning message is Low On Ink . Error messages Error messages communicate that some action must be performed, such as adding media or clearing a media jam. These messages are usually accompanied by a[...]

  • Page 22

    To change settings from the HP photo and imaging software (Mac OS) 1. Click the HP Device Manager icon in the Dock. 2. Select the device in the Devices drop-down menu. 3. On the Information and Settings menu, click an item that you want to change. Use the HP Solution Center (Windows) On a Windows computer, the HP Solution Center is the entry point [...]

  • Page 23

    Regardless, the entry point serves as the launching pad for the HP photo and imaging software and services. To open the HP Photosmart Software on a Windows computer 1. Do one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows taskbar, double-click the HP[...]

  • Page 24

    NOTE: To make a copy, the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged on, and the software must be installed and running. Also, the HP Digital Imaging Monitor in the Windows Taskbar must be installed and turned on at all times. On a Macintosh computer, once the software is installed, it is al[...]

  • Page 25

    Load an original in the automatic document feeder (ADF) You can copy, scan, or fax a one-sided, single- or multiple-page, A4- or letter-size document by placing it in the document feeder tray. CAUTION: Do not load photos in the ADF; this might cause damage to your photos. NOTE: Two-sided legal-size documents cannot be scanned, copied, or faxed usin[...]

  • Page 26

    Select print media The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at www.h p .c om for more information about HP media. • Tips for selecting and using print media • Understand spec[...]

  • Page 27

    Transparencies • Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device. • Use the Normal mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the main tray. • Remove each sheet as it prints and [...]

  • Page 28

    Media size Main tray Borderless hagaki (100 x 148 mm) Borderless (10 x 15 cm, tab) Borderless (4 x 6 inches, tab) Borderless (4 x 6 inches, tab) Borderless (10 x 20 cm, tab) Borderless (4 x 8 inches, tab) Borderless HV Borderless A6 Borderless cabinet Borderless 2L (same dimension as 5 x 7 inches) Borderless (13 x 18 cm), same dimension as 5 x 7 in[...]

  • Page 29

    Media size Main tray C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches) Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches) Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches) Cards Index card (76.2 x 127 mm; 3 x 5 inches) Index card (102 x 152 mm; 4 x 6 inches) Index card (127 x 203 mm; 5 x 8 inches) A6 card (105 x 148.5 mm; 4.13 x 5.83 inc[...]

  • Page 30

    ** The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post. Understand supported media types and weights Tray Type Weight Capacity Main tray Paper 60 to 105 g/m 2 (16 to 28 lb bond) Up to 100 sheets of plain paper (25 mm or 1 inch stacked) Transparencies Up to 70 sheets (17 [...]

  • Page 31

    Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin* U.S. Letter U.S. Legal A4 U.S. Executive U.S. Statement B5 A5 Cards Custom-sized media Photo media 3.0 mm (0.118 inches) 3.0 mm (0.118 inches) 3.0 mm (0.118 inches) 3.0 mm (0.118 inches) Envelopes 3.0 mm (0.118 inches) 3.0 mm (0.118 inches) 3.0 mm (0.118 inches) 14.3 mm (0.563[...]

  • Page 32

    2. Insert the media print-side down along the right of the main tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray. NOTE: Do not load paper while the device is printing. 3. Slide the media guides in the tray to adjust them for the media size that you have loaded. Pri[...]

  • Page 33

    3. Verify that the correct printer is selected. 4. Select the media size. 5. To set a custom media size: a . Click Manage Custom Sizes in the Paper Size pull-down menu. b . Click New and type a name for the size in the Paper Size Name box. c . In the Width and Height boxes, type the dimensions and set the margins, if desired. d . Click Done or OK ,[...]

  • Page 34

    9. If you are printing photos, select Best from the Print Quality drop-down list. Alternatively, select Maximum dpi , which provides up to 4800 x 1200 optimized dpi* for optimum print quality. *Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more)[...]

  • Page 35

    Set up fax numbers as speed-dial entries or groups You can store fax numbers or groups of fax numbers as speed-dial entries. For information about printing a list of the speed-dial entries that are set up, see Print and view a list of speed-dial entries . • Set up speed-dial entries • Set up a speed-dial group Set up speed-dial entries • HP S[...]

  • Page 36

    ◦ To delete an entry from a group: Select Group Speed Dial , select the group speed-dial entry that you want to change, and then press OK . Use the arrow keys to highlight a speed-dial entry, and then press OK to select it. Repeat this step to remove additional speed-dial entries from this group. When finished, exit the menu. ◦ To delete a grou[...]

  • Page 37

    3 Print This section contains the following topics: • Change print settings • Cancel a print job Change print settings You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is[...]

  • Page 38

    Change settings (Mac OS) To change the settings 1. On the File menu, click Page Setup . 2. Verify that the correct printer is selected. 3. Change the settings that you want (such as paper size), and then click OK . 4. On the File menu, click Print to open the print driver. 5. Change the settings that you want (such as media type), and then click OK[...]

  • Page 39

    4 Scan You can scan originals and send them to a variety of destinations, such as a folder on the network or a program on a computer. You can use the device control panel, the HP photo and imaging software, and TWAIN-compliant or WIA-compliant programs on a computer. Scan functions are only available after you install the software. This section con[...]

  • Page 40

    To scan from the HP photo and imaging software 1. On the computer, open the HP photo and imaging software. For more information, see Use the HP photo and imaging software . 2. See the onscreen Help for further instructions. To scan from the device control panel (direct connect) 1. Load the original. For more information, see Load originals . 2. Pre[...]

  • Page 41

    NOTE: To edit a scanned image, OCR software must be installed on your computer. • Edit a scanned photo or graphic • Edit a scanned document using optical character recognition (OCR) software Edit a scanned photo or graphic You can edit a scanned photo or graphic using the HP Photosmart Software. Use this software to adjust the brightness, contr[...]

  • Page 42

    5 Copy You can produce high-quality color and grayscale copies on a variety of paper types and sizes. NOTE: To make a copy, the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged on, and the software must be installed and running. Also, the HP Digital Imaging Monitor in the Windows Taskbar must be i[...]

  • Page 43

    NOTE: If you are using a computer running Windows, the product makes one copy and launches the HP Copy software so you can make additional copies. If you are using a Macintosh computer, refer to your computer for a preview of your copy. If necessary, edit the preview image, then click Accept and print your copies. Cancel a copy job To stop copying,[...]

  • Page 44

    6 Fax You can use the device to send and receive faxes, including color faxes. You can schedule faxes to be sent at a later time and set up speed-dials to send faxes quickly and easily to frequently used numbers. From the device control panel, you can also set a number of fax options, such as resolution and the contrast between lightness and darkne[...]

  • Page 45

    NOTE: If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes. TIP: You can also send a fax manually from a phone or by using monitor dialing. These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and[...]

  • Page 46

    3. Dial the number by using the keypad on the phone that is connected to the device. NOTE: Do not use the keypad on the control panel of the device when manually sending a fax. You must use the keypad on your phone to dial the recipient's number. TIP: To switch between Fax B&W or Fax Color , press the Back button. 4. If the recipient answe[...]

  • Page 47

    Send a fax using monitor dialing Monitor dialing allows you to dial a number from the device control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the device. This enables you to respond to prompts while dialing, as well[...]

  • Page 48

    5. Press the right arrow until Scan & Fax appears, and then press OK . 6. Press Start . The device scans the originals into memory and sends the fax when the receiving fax machine is available. Schedule a fax to send later You can schedule a black-and-white fax to be sent within the next 24 hours. This enables you to send a black-and-white fax [...]

  • Page 49

    Send a fax to multiple recipients from the device control panel You can send a fax to multiple recipients at once by grouping individual speed dial entries into group speed dial entries. To send a fax to multiple recipients using group speed dial 1. Load your originals. For additional information, see Load originals . 2. Press the the left arrow or[...]

  • Page 50

    Change the fax resolution and Lighter / Darker settings You can change the Resolution and Lighter / Darker settings for documents that you are faxing. NOTE: These settings do not affect copy settings. Copy quality and lightness/ darkness are set independentl y from fax resolution and lightness/darkness. Also, the settings that you change from the d[...]

  • Page 51

    5. Press the right arrow to select a resolution setting, and then press OK . 6. Press Start . If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered. Change the Lighter / Darker setting You can change the contrast of a fax to be darker or lighter than the original. This feature is [...]

  • Page 52

    Turn ECM off only if it increases phone charges substantially, and you can accept poorer quality in exchange for reduced charges. Before turning the ECM setting off, consider the following. If you turn ECM off • The quality and transmission speed of faxes you send and receive are affected. • The Fax Speed is automatically set to Medium . • Yo[...]

  • Page 53

    You can receive faxes manually from a phone that is: • Directly connected to the device (on the 2-EXT port) • On the same phone line, but not directly connected to the device To receive a fax manually 1. Make sure the device is turned on and you have paper loaded in the main tray. 2. Remove any originals from the document feeder tray. 3. Set th[...]

  • Page 54

    NOTE: If Backup fax is enabled and you turn off the device, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the device was in an error condition. You must contact the senders to ask them to resend any unprinted faxes. For a list of the faxes you have received, print the Fax Log . The Fax Log [...]

  • Page 55

    NOTE: The HP All-in-One does not support polling pass codes. Polling pass codes are a security feature that require the receiving fax machine to provide a pass code to the device it is polling in order to receive the fax. Make sure the device you are polling does not have a pass code set up (or has not changed the default pass code) or the HP All-i[...]

  • Page 56

    Set the paper size for received faxes You can select the paper size for received faxes. The paper size you select should match what is loaded in your main tray. Faxes can be printed on letter, A4, or legal paper only. NOTE: If an incorrect paper size is loaded in the main tray when you receive a fax, the fax does not print and an error message appe[...]

  • Page 57

    NOTE: If no phone numbers are added in the Caller ID list, it is assumed that the user has not signed up for the Caller ID service with the phone company. • Add numbers to the junk fax list • Remove numbers from the junk fax list Add numbers to the junk fax list You can block specific numbers by adding them to the junk fax list. To manually ent[...]

  • Page 58

    eliminate the hassle of dealing with bulky paper files. Received faxes are saved as TIFF (Tagged Image File Format). Once the fax is received, you get a notification with a link to the folder where the fax is saved. The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is the sender's information, Y is the date, and Z [...]

  • Page 59

    Modify Fax to PC settings You can update the Fax to PC settings from your computer at any time from the Fax settings page in the Solution Center. You can turn off Fax to PC and disable printing faxes from the device control panel. To modify Fax to PC settings from the device control panel 1. Press the Setup button, select Fax Settings , and then Fa[...]

  • Page 60

    with the device. You can also set up the fax header from the device control panel, as described here. NOTE: In some countries/regions, the fax header information is a legal requirement. To set or change the fax header 1. Press Setup . 2. Press the right arrow to select Fax Settings , and then press OK . 3. Press the right arrow to select Fax Header[...]

  • Page 61

    monitors the line. If the device detects fax tones, it receives the fax. If the call is a voice call, the answering machine records the incoming message. To set the number of rings before answering via the device control panel 1. Press Setup . 2. Press the right arrow to select Fax Settings , and then press OK . 3. Press the right arrow to select A[...]

  • Page 62

    To set the fax error-correction mode 1. Press Setup . 2. Press the right arrow to select Fax Settings , and then press OK . 3. Press the right arrow to select Error Correction , and then press OK . 4. Press the right arrow to select On or Off , and then press OK . Set the dial type Use this procedure to set tone-dialing or pulse-dialing mode. The f[...]

  • Page 63

    • Fax over Internet Protocol (FoIP) • An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you might want to try setting the Fax Speed setting to Medium or Slow . The following table provides the available fax speed settings. Fax speed setting Fax speed Fast v.34 (33600 baud) Medium v.17 [...]

  • Page 64

    Test fax setup You can test your fax setup to check the status of the device and to make sure it is set up properly for faxing. Perform this test after you have completed setting up the device for faxing. The test does the following: • Tests the fax hardware • Verifies the correct type of phone cord is connected to the device • Checks that th[...]

  • Page 65

    Print fax confirmation reports If you require printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive . The default fax confirmation setting is Off . This means that a confirmation report is not printed for each fax se[...]

  • Page 66

    Print and view the fax log The logs list faxes that have been sent from the device control panel and all faxes that have been received. You can print a log of faxes that have been received and sent by the device. Each entry in the log contains the following information: • Transmission date and time • Type (whether received or sent) • Fax numb[...]

  • Page 67

    7 Configure and manage This section is intended for the administrator or individual who is responsible for managing the device. This section contains information about the following topics. • Manage the device • Use device management tools • Understand the self-test report • Set up faxing for the device • Configure the device (Windows) ?[...]

  • Page 68

    Use this tool... to obtain the following information... Cartridge Details button to view information about replacement ink cartridges.* HP Printer Utility (Mac OS) Ink cartridge information: Open the Information and Support panel and click Supplies Status . * * Ink level warnings and indicators provide estimates for planning purposes only. When you[...]

  • Page 69

    Open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings , and then click Printer Toolbox . • Right-click the HP Digital Imaging Monitor in the taskbar, point to Printer Model Name and then click Display Printer Toolbox . Toolbox tabs The Toolbox contains the following tabs. Tabs Contents Estimated Ink Le[...]

  • Page 70

    Embedded Web server (HP Officejet J4680 only) When the device is connected to a network, you can use the embedded Web server to view status information, change settings, and manage it from your computer. NOTE: For a list of system requirements for the embedded Web server, see Embedded Web server specifications . Some settings might be restricted by[...]

  • Page 71

    Pages/buttons Contents Bluetooth page Shows the Bluetooth settings that have been configured for the device and gives you the ability to change these settings. Support and Order Supplies buttons Support provides a number of support services. Order Supplies connects you to online ordering of supplies. HP Printer Utility (Mac OS) The HP Printer Utili[...]

  • Page 72

    Understand the self-test report Use the self-test report to: • View current device information and ink cartridge status • Help troubleshoot problems The self-test report also contains a log of recent events. If you need to call HP, it is often useful to print the self-test report before calling. 1. Printer Information: Shows device information [...]

  • Page 73

    Set up faxing for the device After completing all the steps in the getting started guide, use the instructions in this section to complete your fax setup. Keep your getting started guide for later use. In this section, you will learn how to set up the device so that faxing works successfully with equipment and services you might already have on the[...]

  • Page 74

    Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company. • Choose the correct fax setup for your home or office • Select your [...]

  • Page 75

    Make sure to read and answer the following questions in the order they are presented. 1. Do you have a digital subscriber line (DSL) service through your telephone company? (DSL might be called ADSL in your country/region.) If you answered Yes, proceed directly to Case B: Set up the device with DSL . You do not need to continue answering questions.[...]

  • Page 76

    Select your fax setup case Now that you have answered all the questions about the equipment and services that share the phone line with the device, you are ready to choose the best setup case for your home or office. From the first column in the following table, choose the combination of equipment and services applicable to your home or office sett[...]

  • Page 77

    Other equipment/services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems (You answered Yes to questions 4 and 5 only.) Voice calls and answering machine (You answered Yes to questions 4 and 6 only.) Case I: Shared voice/fax line with answering machine Not applicable. Vo[...]

  • Page 78

    To set up the device with a separate fax line 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be abl[...]

  • Page 79

    To set up the device with DSL 1. Obtain a DSL filter from your DSL provider. 2. Using the phone cord supplied in the box with the device, connect one end to the open port on the DSL filter, and then connect the other end to the port labeled 1- LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the DSL filter t[...]

  • Page 80

    Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the device as described in this section. Figure 7-3 Back view of the device 1 Telephone wall jack 2 [...]

  • Page 81

    Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up the device as described in this section. Figure 7-4 Back view of the device 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect [...]

  • Page 82

    3. Now you need to decide how you want the device to answer calls, automatically or manually: • If you set up the device to answer calls automatically , it answers all incoming calls and receives faxes. The device will not be able to distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you will need to an[...]

  • Page 83

    To set up the device with voice mail 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax [...]

  • Page 84

    3 Computer with modem To set up the device with a computer dial-up modem 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the por[...]

  • Page 85

    1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter Connect one end of the phone jack that was supplied with the device to connect to the 1-LINE port on the back of the device. Connect the other end of the cord to the DSL/ADSL filter. 4 Computer 5 Computer DSL/ADSL modem NOTE: You will need to purchase a parallel splitter. A parallel splitt[...]

  • Page 86

    NOTE: Since your computer modem shares the phone line with the device, you cannot use both your modem and the device simultaneously. For example, you cannot use the device for faxing while you are using your computer modem to send an e-mail or access the Internet. • Shared voice/fax with computer dial-up modem • Shared voice/fax with computer D[...]

  • Page 87

    4 Computer 5 Telephone To set up the device on the same phone line as a computer with one phone port 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall j[...]

  • Page 88

    Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Phone cord supplied with the device 5 DSL/ADSL modem 6 Computer 7 Telephone NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front [...]

  • Page 89

    To set up the device with a computer DSL/ADSL modem 1. Obtain a DSL filter from your DSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL service will need to be connected to additional DSL filters, otherwise you will experience noise when making voice calls. 2. Using the phone cord supplied in the box[...]

  • Page 90

    To set up the device with a shared voice/fax line with answering machine 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Unplug your answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the device. NOTE: If you do not connect your answering machine directly to the[...]

  • Page 91

    NOTE: Since your computer dial-up modem shares the phone line with the HP device, you cannot use both your modem and the device simultaneously. For example, you cannot use the HP device for faxing while you are using your computer dial-up modem to send an e-mail or access the Internet. • Shared voice/fax line with computer dial-up modem and answe[...]

  • Page 92

    6 Computer with modem 7 Use the phone cord supplied in the box with the device to connect to the "1-LINE" port To set up the device on the same phone line as a computer with one phone port 1. Remove the white plug from the port labeled 2-EXT on the back of the HP device. 2. Find the phone cord that connects from the back of your computer [...]

  • Page 93

    When the phone rings, your answering machine answers after the number of rings you have set, and then plays your recorded greeting. The device monitors the call during this time, "listening" for fax tones. If incoming fax tones are detected, the device emits fax reception tones and receives the fax; if there are no fax tones, the device s[...]

  • Page 94

    To set up the device with a computer DSL/ADSL modem 1. Obtain a DSL/ADSL filter from your DSL/ADSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL/ADSL service will need to be connected to additional DSL/ ADSL filters, otherwise you will experience noise when making voice calls. 2. Using the phone cor[...]

  • Page 95

    NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive r[...]

  • Page 96

    5 Telephone To set up the device on the same phone line as a computer with two phone ports 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and pl[...]

  • Page 97

    Belguim (French) www.hp .be/ fr/f axco nfi g Portugal www.hp.pt/faxconfig Spain www.hp.es/faxconfig France www.hp.com/fr/faxconfig Ireland www.hp.com/ie/faxconfig Italy www.hp.com/it/faxconfig Configure the device (Windows) NOTE: Microsoft Internet Explorer 6.0 or higher must be installed on the computer system to run the installation program. In a[...]

  • Page 98

    NOTE: You may connect the USB cable at a later time when you need to use the device. You can also share the device with other computers using a simple form of networking known as locally shared networking. For more information, see Share the device on a locally shared network . Connect the device before installing the softw are If you connected the[...]

  • Page 99

    To share the device 1. Click Start , point to Settings , and then click Printers or Printers and Faxes . - Or - Click Start , click Control Panel , and then double-click Printers . 2. Right-click the device icon, click Properties , and then click the Sharing tab. 3. Click the option to share the device, and give it a share name. 4. To share the dev[...]

  • Page 100

    For more information about USB device sharing, see the support information on the Apple Web site ( www. apple.c om ) or the Apple Macintosh Help on the computer. To share the device among computers running Mac OS 1. Turn on printer sharing on all Macintosh computers (host and clients) that are connected to the printer. Depending on the OS version y[...]

  • Page 101

    NOTE: If you encounter problems, see Solve wireless problems (HP Officejet J4680 only) . To use the device with any wireless connection, you must run the installation program at least once from the Starter CD and create a wireless connection. Make sure the device is not connected to the network using a network cable. The sending device must have bu[...]

  • Page 102

    ◦ Be on the same subnet and same channel ◦ Have the same 802.11 security settings • Infrastructure (recommended): On an infrastructure network, the device is set to infrastructure communication mode and communicates with other devices on the network, whether the devices are wired or wireless, through a WAP. WAPs commonly act as routers or gat[...]

  • Page 103

    To set up wireless communication using the installer (Window s) For this method, you will need to have a network set up and running. 1. Set up the device hardware (see the Wireless getting started guide). 2. Remove the protective cover from the device's network port. 3. Close any applications that are running on your computer system. 4. Insert[...]

  • Page 104

    8. On the Connection Type screen, select the wireless network option, and then click Done . 9. Follow the onscreen instructions to install the printer driver. To turn off wireless communication • Device control panel: Press Setup , then select Wireless , then select Wireless ON/OFF , and then select either On or Off . • Press the wireless butto[...]

  • Page 105

    To add hardware addresses to a WAP MAC filtering is a security feature in which a WAP is configured with a list of MAC addresses (also called "hardware addresses") of devices that are allowed to gain access to the network through the WAP. If the WAP does not have the hardware address of a device attempting to access the network, the WAP d[...]

  • Page 106

    There are three methods to uninstall the software on a Windows computer, and one method to uninstall on a Macintosh computer. To uninstall from a Windows computer, method 1 1. Disconnect the device from your computer. Do not connect it to your computer until after you have reinstalled the software. 2. Press the Power button to turn off the device. [...]

  • Page 107

    To uninstall from a Windows computer, method 3 NOTE: Use this method if Uninstall is not available in the Windows Start menu. 1. Insert the device Starter CD into your computer's CD-ROM drive, and then start the Setup program. 2. Disconnect the device from your computer. 3. Select Uninstall and follow the onscreen directions. 4. Restart your c[...]

  • Page 108

    8 Maintain and troubleshoot This section contains the following topics: • Work with ink cartridges • Clean the device • General troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve scan problems • Solve copy problems • Solve fax problems • [...]

  • Page 109

    Handle the ink cartridges Before you replace or clean a ink cartridge, you should know the part names and how to handle the ink cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the ink cartridges by their black plastic sides, with the label on top. Do not touch[...]

  • Page 110

    available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. To order ink cartridges for the device, go to w ww .hpshopping.com . If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. To replace[...]

  • Page 111

    If you are replacing the black, photo, or gray photo ink cartridge, remove the ink cartridge from the slot on the right. 4. Pull the ink cartridge toward you out of its slot. 5. If you are removing the black ink cartridge in order to install the photo or gray photo ink cartridge, store the black ink cartridge in the ink cartridge protector or an ai[...]

  • Page 112

    7. Hold the ink cartridge with the HP logo on top, and insert the new ink cartridge into the empty cartridge slot. Make sure you push the ink cartridge in firmly until it snaps into place. If you are installing the tri-color ink cartridge, slide it into the left slot. If you are installing a black, photo, or gray photo ink cartridge, slide it into [...]

  • Page 113

    To align the ink cartridges from the device control panel when prompted 1. Make sure you have letter or A4 unused plain white paper loaded in the input tray, and then press OK . NOTE: If you have colored paper loaded in the input tray when you align the ink cartridges, the alignment will fail. Load unused plain white paper into the input tray, and [...]

  • Page 114

    3. Click the Device Services tab. 4. Click Align the Ink Cartridges . The HP All-in-One prints an ink cartridge alignment sheet. 5. Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of the page to the right, and then press OK . For more information, see Load an original on the scanner glass[...]

  • Page 115

    4. Click Clean the Ink Cartridges . 5. Follow the prompts until you are satisfied with the quality of the output, and then click Done . If copy or print quality still seems poor after you clean the ink cartridges, try cleaning the ink cartridge contacts before replacing the affected ink cartridge. HP Printer Utility (Mac OS) 1. Open the HP Printer [...]

  • Page 116

    7. Clean only the copper-colored contacts. Allow the ink cartridges to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Slide the ink cartridge back into the slot. Push the ink cartridge forward until it clicks into place. 9. Repeat if necessary for the other ink cartridge. 10. Gently close the ink cartri[...]

  • Page 117

    Make sure you have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. TIP: Coffee filters are lint-free and work well for cleaning ink cartridges. • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridg[...]

  • Page 118

    6. Clean the face and edges around the ink nozzle area with the swab, as shown below. 1 Nozzle plate (do not clean) 2 Face and edges around the ink nozzle area CAUTION: Do not clean the nozzle plate. 7. Slide the ink cartridge back into the slot. Push the ink cartridge forward until it clicks into place. 8. Repeat if necessary for the other ink car[...]

  • Page 119

    To insert an ink cartridge into the ink cartridge protector ▲ Place the ink cartridge into the ink cartridge protector at a slight angle and snap it securely into place. To remove the ink cartridge from the ink cartridge protector ▲ Press down on the top of the ink cartridge protector to release the ink cartridge, then gently remove the ink car[...]

  • Page 120

    3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner. Dry the glass with a dry, soft, lint-free cloth. CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropy[...]

  • Page 121

    If you have lines or dust appearing on scanned documents or faxes, clean the mylar strip in the ADF. To clean the rollers or separator pad 1. Remove all originals from the document feeder tray. 2. Lift the automatic document feeder cover (1). This provides easy access to the rollers (2) and separator pad (3), as shown below. 1 Automatic document fe[...]

  • Page 122

    To clean the plastic strip inside the automatic document feeder 1. Turn off the device and unplug the power cord. NOTE: Depending how long the device is unplugged, the date and time might be erased. You might need to reset the date and time later, when you plug the power cord back in. 2. Lift the cover of the automatic document feeder until it stop[...]

  • Page 123

    4. Lift the automatic document feeder mechanism. 5. Clean the plastic strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. CA UTI ON: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the plastic strip, since they can damage it. Do not place or spray liquid directly on the plastic strip. The liquid[...]

  • Page 124

    • The device is set as the current or default printer. For Windows, set it as the default in the Printers folder. For the Mac OS, set it as the default in the Printers & Faxes section of the System Preferences. See your computer's documentation for more information. • Pause Printing is not selected if you are using a computer running W[...]

  • Page 125

    The device is not responding (nothing prints) There are print jobs stuck in the print queue Open the print queue, cancel all documents, and then reboot the computer. Try to print after the computer reboots. Refer to the Help system for the operating system for more information. Check the device setup For more information, see General troubleshootin[...]

  • Page 126

    Check the media settings • Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. More than one page is being picked For more information on paper-feed problems, see Solve paper-feed prob[...]

  • Page 127

    Check the margin settings If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your device. For more information, see Set minimum margins . Check the page-orientation setting Make sure the media size and page orientation selected in the application match the[...]

  • Page 128

    Common poor quality printout problems Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Manage the device and Work with ink cartridges . HP cannot guarantee the quality of non-HP ink cartridges. Check the paper quality The paper might be too moist or too [...]

  • Page 129

    Check the document file The document file may be damaged. If you can print other documents from the same application, try printing a backup copy of your document, if available. Align the ink cartridges Align the ink cartridges. For more information, see Align the ink cartridges . Ink is smearing Check the print settings • When you print documents[...]

  • Page 130

    Clean the ink cartridge The ink cartridges may need to be cleaned. For more information, see, Clean the ink cartridges . Output is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver allows you to print at a faster rate, which is good for printing drafts. To get better results, select Normal or Best . For more in[...]

  • Page 131

    Printout shows bleeding colors Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Manage the device and Work with ink cartridges . HP cannot guarantee the quality of non-HP ink cartridges. Check the print settings Make sure Print in Grayscale is not select[...]

  • Page 132

    Media is not picked up from a tray • Make sure media is loaded in the tray. For more information, see Load media . Fan the media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. • Make sure media in[...]

  • Page 133

    • When using thin special media, make sure that the tray is completely loaded. If you are using special media that is only available in small quantities, try placing the special media on top of other paper of the same size to help fill the tray. (Some media is picked up more easily if the tray is full.) • If you are using thick special media (s[...]

  • Page 134

    Scan takes too long • Check the settings ◦ If you set the resolution too high, the scan job takes longer and results in larger files. To obtain good results when scanning or copying, do not use a resolution that is higher than needed. You can lower the resolution to scan more quickly. ◦ If you acquire an image through TWAIN, you can change th[...]

  • Page 135

    ◦ The accuracy of the OCR program depends on the image quality, text size, and structure of the original and the quality of the scan itself. Make sure that your original has good image quality. ◦ Colored backgrounds can cause images in the foreground to blend too much. Try adjusting the settings before you scan the original, or try enhancing th[...]

  • Page 136

    The scanned image shows blots, lines, vertical white stripes, or other defects ◦ If the scanner glass is dirty, the image produced does not have optimum clarity. See Clean the device for cleaning instructions. ◦ The defects might be on the original and not a result of the scanning process. Graphics look different from the original The graphics [...]

  • Page 137

    Solve copy problems If the following topics do not help, see Support and w arranty for information about HP support. • No copy came out • Copies are blank • Documents are missing or faded • Size is reduced • Copy quality is poor • Copy defects are apparent • The device prints half a page, then ejects the paper • Error messages appea[...]

  • Page 138

    installed and running. Also, the HP Digital Imaging Monitor in the Windows Taskbar must be installed and turned on at all times. On a Macintosh computer, once the software is installed, it is always available when you turn on the computer. Documents are missing or faded • Check the media The media might not meet Hewlett-Packard media specificatio[...]

  • Page 139

    Copy defects are apparent • Vertical white or faded stripes The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Understand specifications for supported media for more information. • Unwanted lines The scanner glass, lid backing, or frame might need cleaning. See Clean the device [...]

  • Page 140

    Solve fax problems This section contains fax setup troubleshooting information for the device. If the device is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both. If you are having faxing problems, you can print a fax test report to check the status of the device. The test will fail if the de[...]

  • Page 141

    The "Fax Hardware Test" failed Solution: • Turn off the device by using the Power button located on the device control panel and then unplug the power cord from the back of the device. After a few seconds, plug the power cord in again, and then turn the power on. Run the test again. If the test fails again, continue reviewing the troubl[...]

  • Page 142

    • Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line. • Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem. Aft[...]

  • Page 143

    The "Using Correct Type of Phone Cord with Fax" test failed Solution: • Make sure you used the phone cord supplied in the box with the device to connect to the telephone wall jack. One end of the phone cord should be connected to the port labeled 1-LINE on the back of the device, and the other end to your telephone wall jack, as shown b[...]

  • Page 144

    The "Dial Tone Detection" test failed Solution: • Other equipment, which uses the same phone line as the device, might be causing the test to fail. To find out if other equipment is causing a problem, disconnect everything from the phone line, and then run the test again. If the Dial Tone Detection Test passes without the other equipmen[...]

  • Page 145

    The "Fax Line Condition" test failed Solution: • Make sure you connect the device to an analog phone line or you will not be able to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone lin[...]

  • Page 146

    connected to the device) or other equipment are not in use or off the hook. For example, you cannot use the device for faxing if an extension phone is off the hook, or if you are using a computer dial-up modem to send e-mail or access the Internet. The device is having problems sending and receiving faxes Solution: Make sure the device is turned on[...]

  • Page 147

    which can be a standard phone cord that you might already have in your home or office. • Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone. If you do not hear a dial tone, call your local telephone company for service. • Other equipment, which uses the same phone[...]

  • Page 148

    The device is having problems sending a manual fax Solution: NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the device, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philip[...]

  • Page 149

    • If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes manually, not automatically. This means that you must be available to respond in person to incoming fax calls. For information on setting up the device when you have a voice mail service, see Case F: Shared voice/fax line with voice mail . Fo[...]

  • Page 150

    • If the device shares the same phone line with other types of phone equipment, such as an answering machine, a computer dial-up modem, or a multi-port switch box, the fax signal level might be reduced. The signal level can also be reduced if you use a splitter or connect extra cables to extend the length of your phone. A reduced fax signal can c[...]

  • Page 151

    Fax tones are recorded on my answering machine Solution: • When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the device as described in Case I: Shared voice/fax line with answering machine . If you do not connect the answering machine as recommended, fax tones might b[...]

  • Page 152

    The computer cannot receive faxes (Fax to PC) Cause: the HP Digital Imaging Monitor is turned off. Solution: Check the taskbar and ensure that the HP Digital Imaging Monitor is turned on at all times. Cause: The computer selected to receive faxes is turned off. Solution: Make sure the computer selected to receive faxes is switched on at all times. [...]

  • Page 153

    Check the wireless communication settings • Make sure the computer’s wireless card is set to the correct wireless profile. A wireless profile is a set of network settings unique to a given network. A single wireless card might have several wireless profiles (for example, one for a home network and one for an office network). Open the Configurat[...]

  • Page 154

    device access to the network. If the WAP filters MAC addresses, then the device’s MAC address must be added to the WAP’s list of accepted MAC addresses. • Print the wireless configuration page. For more information, see Print wireless configuration settings . • Open the WAP’s configuration utility, and add the device’s hardware address [...]

  • Page 155

    Check the computer system • Make sure that your computer is running one of the supported operating systems. • Make sure that the computer meets at least the minimum system requirements. Check the device to ensure the following • Power light is on and not blinking. When the device is first turned on, it takes approximately 45 seconds to warm u[...]

  • Page 156

    Check the computer system • Make sure that your computer is running one of the supported operating systems. • Make sure that the computer meets at least the minimum system requirements. Clear jams Occasionally, media becomes jammed during a job. Try the following remedies before you attempt to clear the jam. • Make sure that you are printing [...]

  • Page 157

    2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the device, more paper jams are likely to occur. 3. Replace the rear door. Gently push [...]

  • Page 158

    Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. • Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. • Do not combine different paper type[...]

  • Page 159

    A HP supplies and accessories This section provides information on HP supplies and accessories for the device. The information is subject to changes, visit the HP Web site ( www.hpshopping.com ) for the latest updates. You may also make purchases through the Web site. • Order printing supplies online • Supplies Order printing supplies online Be[...]

  • Page 160

    B Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems. If your device is not operating correctly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance. This section contains the following topics: • Hewlett-Packard limited warranty [...]

  • Page 161

    Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement 157[...]

  • Page 162

    Obtain electronic support To find support and warranty information, go to the HP Web site at www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Acc[...]

  • Page 163

    Support process If you have a problem, follow these steps 1. Check the documentation that came with the device. 2. Visit the HP online support Web site at www.hp.com/support . HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features: • [...]

  • Page 164

    Additional warranty options Extended service plans are available for the HP All-in-One at additional costs. Go to www.hp.com/ support , select your country/region and language, then explore the services and warranty area for information about the extended service plans. HP Quick Exchange Service (Japan) For instructions on how to pack your device f[...]

  • Page 165

    Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in for service, make sure you remove and keep the following items before returning your device: • The ink cartridges • The power cord, USB cable, and any other cable connected to the device • Any [...]

  • Page 166

    3. Remove the ink cartridges from their slots by grasping each between your thumb and forefinger and pulling it firmly toward you. 4. Place the ink cartridges in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the device unless the HP customer support call agent instructs you to. 5. Close the front [...]

  • Page 167

    If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. 2. Place the return shipping label on the outside of the box. 3. Include the following items in the box: • A complete description of symp[...]

  • Page 168

    C Device specifications For media and media-handling specifications, see Understand specifications for supported media . • Physical specifications • Product features and capacities • Processor and memory specifications • System requirements • Network protocol specifications • Embedded Web server specifications • Print specifications ?[...]

  • Page 169

    Product features and capacities Feature Capacity Connectivity • USB 2.0-compliant high speed device • Wireless: 802.11b and 802.11g (HP Officejet J4680 only) Ink cartridges Black and tri-color ink cartridge Supply yields Visit www.hp .com /pag eyiel d/ for more information on estimated ink cartridge yields. Device languages HP PCL 3 GUI Duty cy[...]

  • Page 170

    Minimum requirements • Windows 2000 Service Pack 4: Intel Pentium II or Celeron processor, 128 MB RAM, 200 MB free hard disk space • Windows XP (32-bit): Intel Pentium II or Celeron processor, 512 MB RAM, 410 MB free hard disk space • Microsoft® Windows® x64: AMD Athlon 64, AMD Opteron, Intel Xeon processor with Intel EM64T support, or Inte[...]

  • Page 171

    • Microsoft Windows 2003 Small Business Server Terminal Services • Novell Netware 6, 6.5, Open Enterprise Server 6.5 Compatible network protocols TCP/IP Network management Embedded Web server Features Ability to remotely configure and manage network devices Embedded Web server specifications Requirements • A TCP/IP-based network (IPX/SPX-base[...]

  • Page 172

    • 3 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution take longer and use more memory. • Ring detect with automatic fax/answering machine switching. Photo (dpi) Very Fine (dpi) Fine (dpi) Standard (dpi) Black 196 x 203 (8-bit grayscale) 300 x 300 196 x 203 196 [...]

  • Page 173

    Sound power LwAd 7.0 (BA) Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) 169[...]

  • Page 174

    D Regulatory information The device meets product requirements from regulatory agencies in your country/region. This section contains the following topics: • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • RoHS notices (China only) • Nois[...]

  • Page 175

    FCC statement FCC sta tement The Unit ed States F eder al Communicati ons Commissi on (in 4 7 CFR 1 5 . 1 05) ha s specif ied that the follo w ing notice be brough t to the at ten tion of user s of this produc t. This eq uipment has been tested and f ound to comply w ith the limits for a C lass B digital dev ice , pursuant to P art 1 5 of the FCC R[...]

  • Page 176

    VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord RoHS notices (China only) Toxic and hazardous substance table Noise emission statement for Germany Geräusc hemission LpA < 7 0 dB am Arbeitsplatz im Nor malbetrieb nac h DIN 45 6 3 5 T . 1 9 Appendix D 172 Regulatory information[...]

  • Page 177

    Notice to users of the U.S. telephone network: FCC requirements Notice to users of t he U.S. telephone n etwor k: FC C requirements This eq uipment complies w ith FCC rule s, P art 6 8. On this equipment is a label that contains, among other inf ormation , the FCC R egistrati on Number and Ringer E quiv alent Number (REN) for this eq uipment. If r [...]

  • Page 178

    Notice to users of the Canadian telephone network Note à l’at tention des utilis ateurs du réseau téléphoniq ue canadi en/Notice to users of the C anadi an telephone net w ork Cet appar eil es t conforme au x spéc ificati ons techni ques des équipements ter minaux d’Industr ie Canada . Le numér o d’enr egistrement attes te de la confor[...]

  • Page 179

    Notice to users in the European Economic Area Notice to users in t he European Economic Area This pr oduct is desi gned to be connected to the analog S wit ched T elecommunicati on Networ ks (PS TN) of the E uropean E conomic Ar ea (EEA) countr ies/r egions. Networ k compatibility depends on cust omer selected settings, w hich m ust be re set to us[...]

  • Page 180

    Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to users in Brazil • Notice to users in Canada • Notice to users in Taiwan • European Union regulatory notice Exposure to radio frequency radiation Exposu[...]

  • Page 181

    Notice to users in Taiwan Regulatory information for wireless products 177[...]

  • Page 182

    European Union regulatory notice European Union Regula tory Notice Pr oducts bearing the CE mar king comply w ith the follo wing E U Direc tiv es: • Lo w V oltage Direc tiv e 2006/95/E C • EMC Dir ectiv e 2004/1 08/E C CE compliance o f this product is v alid only if po w ered w ith the corr ect CE-mar ked A C adapter pr ov ided b y HP . If thi[...]

  • Page 183

    Regulatory model number For regulatory identification purposes, your product is assigned Regulatory Model Numbers. The Regulatory Model Numbers for your product are SDGOB-0831, SDGOB-0832, and SDGOB-0833. This regulatory number should not be confused with the marketing name (HP Officejet J4500/J4660/J4680 All-in-One series) or product number. Decla[...]

  • Page 184

    J4500 DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company DoC#: SDGOB-0831-rel.1.0 Supplier’s Address: 16399 West Bernardo Drive San Diego, CA 92127-1899, USA declares, that the product Product Name: HP Officejet J4500 series Regulatory Model Number: 1) SDGOB -0831 Product Options: All [...]

  • Page 185

    J4660 DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company DoC#: SDGOB-0832-rel.1.0 Supplier’s Address: 16399 West Bernardo Drive San Diego, CA 92127-1899, USA declares, that the product Product Name: HP Officejet J4660 series Regulatory Model Number: 1) SDGOB -0832 Product Options: All [...]

  • Page 186

    J4680 DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company DoC#: SDGOB-0833-rel.2.0 Supplier’s Address: 16399 West Bernardo Drive San Diego, CA 92127-1899, USA declares, that the product Product Name: HP Officejet J4680 series Regulatory Model Number: 1) SDGOB-0833 Product Options: All R[...]

  • Page 187

    Energy Star® notice This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. This product qualifies for ENERGY STAR® which is a voluntary program established to encourage[...]

  • Page 188

    Index Symbols/Numerics (ADF) automatic document feeder clean 116 feeding problems, troubleshoot 116 A accessibility 3 accessories self-test report 68 warranty 157 acoustic emissions 168 ADF (automatic document feeder) capacity 21 load originals 21 administrator settings 64 ADSL, fax setup with parallel phone systems 74 after the support period 159 [...]

  • Page 189

    D dark images, troubleshoot scans 132 darken faxes 47 Declaration of Conformity (DOC) 179 default settings device control panel 17 driver 33 fax 47 print 33 deleting faxes from memory 50 device control panel administrator settings 64 buttons 11, 13 lights 11, 13 locating 10 menus 16 messages 16 scan 36 scan from 35 send faxes 41 settings, change 17[...]

  • Page 190

    receive, troubleshoot 142, 144 redial options 58 reduction 52 reports 60 reprint 50 resolution 46 rings to answer 56 schedule 44 send 40 send to multiple recipients 45 send, troubleshoot 142, 144, 146 separate line setup (parallel phone systems) 73 set up 69 settings 46 settings, change 55 setup types 70 shared phone line setup (parallel phone syst[...]

  • Page 191

    clean ink cartridges 110 replace ink cartridges 105 manual faxing receive 48 send 41, 43 margins setting, specifications 26 media ADF capacity 21 borderless printing 29 clear jams 152 HP, order 155 load tray 27 print on custom-sized 28 selecting 22 skewed pages 128 specifications 23 supported sizes 23 troubleshoot feeding 128 types and weights supp[...]

  • Page 192

    print driver settings 33 version 158 warranty 157 print quality troubleshoot 123 print-carriage access door, locating 10 printer driver settings 33 version 158 warranty 157 processor specifications 165 pulse dialing 58 Q quality, troubleshoot copy 134 print 123 scan 131 R radio interference reducing 100 regulatory information 176 readme 8 rear acce[...]

  • Page 193

    sharing 14 sharing device Mac OS 95 Windows 94 shipping the device 161 size scans, troubleshoot 132 troubleshoot copy 134 skew, troubleshoot copy 135 print 128 scan 131 slow print, troubleshoot 121 software connection types 14 HP Photosmart 18 installation on Mac OS 95 installation on Windows 93 OCR 37 uninstall from Mac OS 103 uninstall from Windo[...]

  • Page 194

    nothing prints 121 paper-feed problems 127 power 120 print 120 print quality 123 receive faxes 142, 144 scan 129 scan quality 131 self-test report 68 send faxes 142, 144, 146 skewed copies 135 skewed pages 128 slow print 121 tips 119 TWAIN scan from 36 unable to activate source 131 U uninstall software Mac OS 103 Windows 102 USB connection features[...]

  • Page 195

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  • Page 196

    P odręcznik użytk o w nik a © 2008 He wlett -P ack ard De velopment Co mpany , L.P . www .hp.com/support[...]