HP Envy TouchSmart 17-j190 Leap Motion manual

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Table of contents for the manual

  • Page 1

    User Guide[...]

  • Page 2

    © Copyright 2013 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademar k of its prop[...]

  • Page 3

    Safety warning notice WARNING! To reduce the p ossibility of heat-related inju ries o r of overheati ng the compute r, do not place the compu ter directly on your lap or o bstruct the computer a ir vents. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, suc[...]

  • Page 4

    iv Safety warning no tice[...]

  • Page 5

    Table of contents 1 Start ing righ t ..... ............ ......... ......... ............ ......... ......... ............ ......... .......... ........... .. .......... ......... ......... .......... 1 Best practices ................ .......... ............. ........... .......... ............ .......... .......... ............. ....... ...........[...]

  • Page 6

    Using Bluet ooth wire less device s (selec t models only) .......................................... ........... 20 Connect ing to a wire d netwo rk .. ........... ........ .......... ........ ........ .......... ........ ........ .......... ........ ...... ...... .... 21 Conne cting t o a local a rea netw ork ( LAN) ... ............. .............[...]

  • Page 7

    Left-edge swipe ...... ........ ........... ........ ......... ........... ........ ........ ........... ........ ......... 38 Top-edge swipe a nd bott om-edg e swipe ............... ........................................... 38 Setting touch screen preferences (s elec t models only) ........ ............ ........... ............... ............ .[...]

  • Page 8

    Using o ptical drive s ...... .......... .......... ......... ........... ......... .......... ........... ......... .......... ......... .. ... ......... ...... 54 Inser ting an op tical d isc .. .............. .......... ............. ........... .............. ........... ......... .............. ... 55 Tray-load ............... ............. ..[...]

  • Page 9

    10 Using Setup Utility (BIOS) and System Diagnostic s ............. ............... ............................... .............. ...... 77 Starting Setup Utility (BIOS) .......... ........... ........... ......... .......... ............ .......... ............ ......... ... ............ .. 77 Updat ing the B IOS ... .......... ........... ......[...]

  • Page 10

    x[...]

  • Page 11

    1 Starting right This computer is a powerful tool de signed to enhance your work and entertainment. Read this chapter to learn abou t best practices after setup, fun things to do with your computer, and where to get more HP resources. Best practices To get the most out of your smart inve stment, after you set u p and register the computer, we recom[...]

  • Page 12

    Fun things to do ● You know that you can watch a YouTube video on the compute r. But did you know tha t you can also connect your compu ter to a TV or gaming conso le? For more in formation, see Connecting an HDMI device on page 27 . ● You know you can listen to music on the comput er. But did you know that you can also strea m live radio to th[...]

  • Page 13

    More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. To locate product details , how-to informat ion, and more, use th is table. Resource Contents Setup Instructions ● Overview of computer setup and features. Windows 8 Basics guide ● Overview of using and nav igating with Windows® 8. Help [...]

  • Page 14

    2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, select Device Manager . A list reveals all the device s installed i[...]

  • Page 15

    Right side Component Description (1) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speake rs, headphones, earbuds, a headset, or a tele vision audio cable. Also connects an optional headset micro phone. This jack do es not support optional microphone-only de vices. WARNIN G! To reduce the risk of personal in[...]

  • Page 16

    Left side Component Description (1) Security cable slot Attaches an option al security cable to the compute r. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to co[...]

  • Page 17

    Component Description (7) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 64 . (8) Power light ● White: The computer is on. ● Blinking white: The computer[...]

  • Page 18

    Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) HP TrueVision HD Webcam Recor[...]

  • Page 19

    Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 33 . (2) Left TouchPad button Functions like the left button on an e xternal mouse. (3) Right TouchPad button Functions li[...]

  • Page 20

    Lights Component Description (1) Power light ● White: The computer is o n. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The comp uter shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amou[...]

  • Page 21

    Component Description (4) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (5) Fingerprint reader light ● White: The fingerprint authentication was successful. ● Amber: The fingerprint authentication failed. Buttons and speakers Top 11[...]

  • Page 22

    Component Description (1) Power button ● When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. CAUTION: Pressing and holding down the pow er button will result in the loss of uns[...]

  • Page 23

    Keys Component Description (1) esc key Reveals system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key, the spacebar , or the esc key. (3) Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Win[...]

  • Page 24

    Bottom Component Description (1) HP Triple Bass Reflex Subwoofer Provides superior bass sound. (2) Vents (4) Enable airflow to cool internal components. NOTE: The comput er fan s tarts up autom atica lly to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and o ff during routine operation. (3) Battery [...]

  • Page 25

    Component Description (5) Speakers (2) Produce sound. (6) Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a w ireless module authorized for use in the computer by the governmental agency that regula[...]

  • Page 26

    Labels The labels affixed to the computer provid e inform ation you may need wh en you trouble shoot system problems or travel internationa lly with the comput er. The labels are in e asily accessible locati ons. ● Service label—Provides important information, including the following : NOTE: Your la bel may look slightly differ ent from the ill[...]

  • Page 27

    3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world. Connecting to a wireless network Wireless technology [...]

  • Page 28

    Because the wireless devi ces are enabled at the fact ory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Using operating system contro ls The Network and Sha ring Center al lows you to set up a connection or n etwork, connect to a network, manage wireless ne tworks, and diagnose and repair network pro b[...]

  • Page 29

    Setting up a WLAN To set up a WLAN an d connect to the In ternet, you need the following eq uipment: ● A broadband modem (either DSL or cable) (1) and high-sp eed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wire less rou[...]

  • Page 30

    Wireless encryption uses security settings to en crypt and decrypt data that is transmitted over the network. For more info rmation, from the Start screen , type h , and then select Help and Support . Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is o n, the wireless light is w[...]

  • Page 31

    Connecting to a wired network There are 2 kinds of wired conn ections: local area network (LAN) and modem connection. A LAN connection use s a network cable and is much faster than a modem connectio n, which uses a telephone cable. Bot h cables are sold sepa rately. WARNING! To reduce the risk of electric shock, fi re , or damage to th e equipment,[...]

  • Page 32

    4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and mana ge your music, and download and watch movies. Or, to make your comput er an even more powerfu l entertainment center, connect externa l devices like a monitor, projec tor, or TV, or spea kers and headphones. Multimedia Featu[...]

  • Page 33

    Component Description (3) HP TrueVision HD Webcam Records video and takes still photogr aphs. Swipe from the right edge of the TouchPad or touch screen (select mo dels only) to display the charms, tap Search , and then tap the search b ox. Type c , and then select CyberLink YouCam from the list of applications. – or – From the Start screen, typ[...]

  • Page 34

    Component Description (8) USB 3.0 charging port Connects an optional USB device. The USB 3.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off. NOTE: A USB charging port (also referred to as a USB powered port) allows you to charg e connected USB devices. Standard USB ports will not charge all[...]

  • Page 35

    Connecting headphones You can connect wired he adphones to the hea dphone jack on your co mputer. To connect wireless headpho nes to your computer, follow the device manufactur er's instructions. WARNING! To reduce the risk of personal injury, lower th e volume setting before putting on headphones, earbuds, or a headset. For additiona l safety[...]

  • Page 36

    Checking the sound To check the audio functions on your computer, follow these ste ps: Mode Steps 1. Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search , and then tap the search box. 2. Type c , tap Control Panel, tap Hardw are and Sound , and then tap Sound . 3. When the Sound window op[...]

  • Page 37

    Using video Your HP computer is a po werful video de vice th at en ables you to watch streaming video from you r favorite websites and download video and movies to watch o n your computer without needing to connect to a ne twork. To enhance your vie wing enjoyment, use one of the video ports on the computer to connect an external moni tor, projecto[...]

  • Page 38

    NOTE: Adjust the screen resolution of the external de vice, especially if you choose the “Extend” option. From the Start screen, type c , and then select Control Panel from th e list of applications. Select Appea rance and Personalization . Unde r Display , select Adjust screen resolution for best results. Configuring HDMI audio settings HDMI i[...]

  • Page 39

    5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navi gation us ing touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestu res can be used on your comp uter TouchPad or on a touch screen (select models only). NOTE: An external USB mouse (pur chased separate ly) can be connec[...]

  • Page 40

    To turn a gest ure off or on: 1. From the Synaptics ClickPad screen, select or clear the check bo x next to the gest ure that you want to turn on or off. 2. Select Apply , and then select OK . Tapping To make an on-scre en selection, us e the ta p function on th e TouchPad. ● Point to an item on the screen , and then tap on e finger on the TouchP[...]

  • Page 41

    Scrolling Scrolling is useful for mo ving up, down, or sideways on a page or imag e. ● Place two fingers slightly apart on the Touc hPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two fingers tog ether on th e T ouchPad zo ne and the[...]

  • Page 42

    Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Point to an object, then anch or the forefinger of your left h and in the Touc hPad zone. Using your right hand, slide yo ur forefinger in a sw eeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefing er from 3 o’clock to 12 o ?[...]

  • Page 43

    Flicking (select models only) Flicking allows you to navigate th rough scr eens or q uickly scroll through d ocuments. ● Place three fingers o n the TouchPad zo ne and f lick you r fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing se ttings and findin g or using apps. Rig[...]

  • Page 44

    Top-edge swipe The top-edge swipe allows you to acce ss All apps available on the Sta rt screen. IMPORTANT: When an app is a ctive, the top-e dge gesture vari es depending on the app. ● Swipe your finger gently from the top edg e to reveal ava ilable apps. Left-edge swipe The left-edge swipe accesses yo ur recently opened a pps so that you ca n s[...]

  • Page 45

    Using touch screen gestures (select models only) A touch screen computer allows you to control item s on the screen directly with your fingers. TIP: On touch screen compu ters, you can pe rform th e gestures on the screen or on the TouchPad. You can also perfor m on-screen actions with the keyboard and mouse. One-finger slide The one-finge r slide [...]

  • Page 46

    Scrolling Scrolling is useful fo r moving the pointer u p, down, left, or right on a page or image. ● Place two fingers on the screen and th en drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stre tching allows you to zoom out or in on images or text. ● Zoom in by placing two fing ers together on th e display a[...]

  • Page 47

    Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Anchor the forefinger of yo ur left hand on the object you want to rotate. Using your right hand , slide your forefinge r around in a swe eping motion from 1 2 o’clock to 3 o’cl ock. To reverse the rotation, move your forefing er from 3 o’clock to 12 o ’clo[...]

  • Page 48

    Left-edge swipe The left-edge swipe reveals your ope n apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left ed ge of the display b ezel to switch between ap ps. Without lifting your finger, swipe ba ck toward the left edge to revea l all open apps. Top-edge swipe and bottom-edge swipe The top-edge swipe or [...]

  • Page 49

    2. Tap All apps to view available apps. Setting touch screen preferences (select models only) Mode Steps 1. Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search , and then tap the search box. 2. Type c , tap Control Panel, tap Hardw are and Sound , tap Pen and Touc h , and then follow the [...]

  • Page 50

    TIP: The Windows key on the keyboard allows you to quickly return to the Sta rt screen from an open app or th e Windows de sktop. Pressing th e Windows key again will return you to the previous screen. NOTE: Depending on the country or regio n, your ke yboard may ha ve different keys and ke yboard functions than those di scussed in this section. Us[...]

  • Page 51

    Icon Key Description f7 Decreases speaker volume incrementally as long as you hold down the key. f8 Increases speaker volume incrementally as long as you hold do wn the key. f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f10 Begins, pauses, or resumes playback of an audio CD , a DVD, or a BD. f11 Plays the next[...]

  • Page 52

    Using the hot keys (select models only) A hot key is a combination of the fn key and the esc key, the b key, or the spacebar . To use a hot key: ▲ Briefly press the fn key, and then briefly press th e second key of the combination. Function Hot key Description Reveals sy stem information. fn + esc Reveals information about system har dware compon[...]

  • Page 53

    6 Managing power Your computer can operate on either battery power or external power. Wh en the compute r is only running on batte ry power and an AC power source is not a vailable to charge the battery, it is important to monitor and co nserve the battery charge . Your computer supports power p lans to manage how your computer uses and con serves [...]

  • Page 54

    NOTE: Rapid Start Technology ca n be disabled in Se tup Utility (BIOS). If yo u want to be able t o initiate the Hibern ation state, you must enab le us er-initiated Hibernatio n using Power Options. Se e Enabling and exitin g user-initiated hiberna tion on page 44 . Initiating and e xiting Sleep With the computer on, yo u can initiate Sleep in the[...]

  • Page 55

    NOTE: If you have set a passw ord to be req uired on wake up, you must ente r your Window s password before your wo rk will return to the scree n. Setting password protection on wakeup To set the computer to prompt for a p assword when the computer exits Sleep or Hibern ation, follow these steps: 1. From the Start screen, type power , se lect Setti[...]

  • Page 56

    CAUTION: Removing a user-re placeable batt ery that is the sole power source for the computer ca n cause loss of information. To prevent loss of inform ation, save your work or shut down the computer through Windows before removing the battery. 1. Turn the computer upsid e down on a flat surface . 2. Slide the battery release latch (1) to rel ease [...]

  • Page 57

    Identifying low battery levels When a batter y that is the sole power sou rce for the compu ter reaches a low or cr itical battery le vel, the following behavior occurs: ● The battery light (sel ect models only) indicates a lo w or critical batte ry level. – or – ● The power meter ico n on the Windows desktop shows a low or critical battery[...]

  • Page 58

    Disposing of a user-r eplaceable battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush , or puncture; do not short external co ntacts; do not disp ose of in fire or w ater. See the Regulatory, Safety a nd Environmental No tices for p roper battery disposa l. To access this guide, from the Star t screen, type support , sele[...]

  • Page 59

    Troubleshooting power problems Test the AC adapter if the com put er e xhibits any of th e following symptoms whe n it is connected to AC power: ● The computer does not turn on. ● The display does n ot turn on. ● The power lights are off. To test th e AC adapter: 1. Shut down the computer. 2. Remove the batt ery from the comput er. 3. Connect[...]

  • Page 60

    Shutting down (turning off) the computer CAUTION: Unsaved inform ation is lost when the co mput er shuts down. Be sure to save your work before shutting down the comput er. The Shut down command closes all open programs , including the operatin g system, and then turns off the display an d computer. Shut down the co mputer under any o f the followi[...]

  • Page 61

    7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Yo ur computer has an internal hard drive or a solid st ate d rive that stores yo ur computer's software, operating system, and also provides storage for all of your personal files. Some computers have a built-in [...]

  • Page 62

    Connecting a USB device CAUTION: To reduce the risk o f damage to a USB conn ector, use minimal force to connect the device. ▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your computer may look slig htly different from the illustra tion in this section. A sound indicates that th e device has been d etected. NOTE:[...]

  • Page 63

    To disconnect an unpo wered external device, stop the device, and then discon nect it from the computer. To disc onnect a powere d external device , turn off the device , disconnect it from the computer, and then unplug the AC power cord . Inserting and removing a digital storage card To insert a digita l storage card: CAUTION: To reduce the risk o[...]

  • Page 64

    NOTE: If the card is not ejected, pu ll th e card out of the slot . Using optical drives An optical disc drive uses laser light to read or sto re large amounts of information. So me drives can only read information, but others can also write (burn) information o nto a blank disc. Use these tips for best p erformance of your op tical drive: ● When[...]

  • Page 65

    such a BD movie release is inse rted in the drive. Follow the on-screen inst ructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interf erence from the wireless network. To resolve the issue, close an y open applicatio ns and turn off you r wireless feature. Inserting an optical disc Tray-load[...]

  • Page 66

    When the dis c tray opens normally 1. Press the rel ease button (1) on the d rive bezel to rele ase the disc tra y, and then ge ntly pull out the tray (2) un til it stops . 2. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindl e while lifting the oute r edges of the di sc. Hold the disc by the edg es and avoid touching the fl[...]

  • Page 67

    3. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindl e while lifting the oute r edges of the di sc. Hold the disc by the edg es and avoid touching the flat surfaces. NOTE: If the tray is no t fully a ccessible , tilt the disc carefully as you remove it. 4. Close the disc tray and pla ce the disc in a protective case. Sharing[...]

  • Page 68

    To share drives on the same network: 1. From the Windows desktop, ri ght-click the Wirele ss icon in the notification area, at the far right of the ta skbar. 2. Select Open N etwork and Sh aring Cente r . 3. Under View your active netw orks , select an active network. 4. Select Change advanced sharing settings to set sharing options fo r privacy, n[...]

  • Page 69

    8 Maintaining your computer It is important to perform regular maintenance to keep you r computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running too ls such as Disk Defragmenter and Disk Clea nup. It also p rovides informati on about upda ting your programs and drive rs, instr[...]

  • Page 70

    ● Do not type on the keyboa rd or move the comput er while an optical drive is writing to a disc. The write process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep an d allow the screen to clea r, or proper ly disconnect the e xternal hard dr ive. Replacing the primary hard dri[...]

  • Page 71

    2. Open the hard drive connec tor (1) , and then disconnect the h ard drive cable (2) from the computer. 3. Lift the hard drive (3) , and then slide it out of the hard drive bay. NOTE: After removing the hard drive from th e computer, you must re move the hard drive bracket to access the hard drive itself. Improving performance 61[...]

  • Page 72

    4. Remove the ha rd drive br acket (1) , and then remove the connector (2) from the hard driv e. To install a ha rd drive, reve rse this procedure. Replacing the secondary hard drive (select models only) CAUTION: Drives are fragile compu ter components that must be handled with care. Do not drop a drive, place item s on it, or expose it to liqui ds[...]

  • Page 73

    Remove the hard drive: 1. Loosen the service door screw (1) , lift the servi ce door (2) , an d then remove it (3) . 2. Open the hard drive connec tor (1) , and then disconnect the h ard drive cable (2) from the computer. Improving performance 63[...]

  • Page 74

    3. Lift the hard drive (3) , and then slide it out of the hard drive bay. NOTE: After removing the hard drive from th e computer, you must remove the hard d rive bracket to access the hard drive itse lf. 4. Remove the ha rd drive br acket (1) , and then remove the connector (2) from the hard driv e. To install a ha rd drive, reve rse this procedure[...]

  • Page 75

    works harder to locate files, th us slowing do wn the computer. D isk Defragment er consolidates (or physically reorganizes) the fragme nted files and fo lder s on the hard drive so tha t the system can run more efficiently. NOTE: It is not necessary to run Disk Defragmenter on solid-state d rives. After you start Disk Defrag menter, it works witho[...]

  • Page 76

    NOTE: To use a dual-chan nel configuration with a second memory modu le, be sure that both memory modules are identical. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the compu ter before adding or repl acing mem ory modules. Do not remove a memory module while the compu ter is on, in t[...]

  • Page 77

    b. Grasp the edge of the memory modul e (2) , and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the me mory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e. NOTE: To protect a memory module after remova l, place it in an e lectrostatic-safe containe r. 8[...]

  • Page 78

    9. Replace the service d oor. 10. Replace the battery. 11. Turn the computer ri ght-side up, and then re connect external po wer and extern al devices. 12. Turn on the computer. 68 Chapter 8 Maintain ing your computer[...]

  • Page 79

    Updating programs and drivers HP recommends that you up date your prog rams and drivers on a regular basis to the latest versions. Updates can resolve issues an d bring new features an d options to your compu ter. Technology i s always chan ging, and upd ating programs and d r ivers allows yo ur computer to run the la test technology available . Fo[...]

  • Page 80

    Traveling with or shipping your computer If you have to trave l with or ship your com puter, he re are some tips to keep in mind to keep your equipment safe . ● Prepare the comput er for traveling or shipping: ◦ Back up your informa tion to an external d rive. ◦ Remove all discs and all external media cards, such as digital storage cards, fro[...]

  • Page 81

    9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information. Standard se curity solutions provided by the Windows operating system, HP applications , the non-Windows Setup Utility (BIOS), and other third- party software can help protect your computer [...]

  • Page 82

    ● Change your passwords at least every three mont hs. ● An ideal password is lon g and has letters, punctu ation, symbols, and numbers. ● Before you send your computer for se rvice, back up your files, delete c onfidential files, and then remove all passwor d settings. For additional informa tion about Windows passwor ds, such as screen-sa ve[...]

  • Page 83

    To set, change, or delete an admini strator or power-on pass word in Setup Utility (BIOS): 1. To start Setup Utility (BIO S), turn on or restart the computer, quickly press esc , and then press f10 . 2. Use the arrow keys to select Security , and then fo llow the on-screen instru ctions. Your changes take effe ct when the computer restarts. Using t[...]

  • Page 84

    Using your registered finger print to log on to Windows To log on to Wi ndows using your fin gerprint: 1. After you register your fingerprin ts, restart Windows. 2. Swipe any of you r registered fing erprints to log on to Windows. Using Internet security software When you use your computer to access email, a ne twork, or the Internet, you potential[...]

  • Page 85

    Installing software updates HP, Microsoft Windows, an d third-party software in stalled on your compute r should be regularly updated to correct security prob lems and improve softwa re performance. For mo re information, se e Updating progra ms and drivers. Installing critical security updates CAUTION: Microsoft® sends out alerts regard ing criti[...]

  • Page 86

    3. Insert the security cable lock into the security cable slot on the compute r (3) , and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. 76 Chapter 9 Securin g your computer and information[...]

  • Page 87

    10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the sta rtup sequence of t[...]

  • Page 88

    Downloading a BIOS update CAUTION: To reduce the risk of damage to the compu ter or an unsuccessful installati on, download and install a BIOS update only when the computer is connected to reli able external p ower using the AC adapter. Do not d ownload or install a BIOS up date while the computer is running on ba ttery power, docked in an optional[...]

  • Page 89

    Using System Diagnostics System Diag nostics allows you to run dia gnostic te sts to determine if the compu ter hard ware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If[...]

  • Page 90

    11 Backing up, restoring, and recovering Your computer includes t ools provided by HP and the operating system to help you safeguard your information and re trieve it if you ever nee d to. These tools wi ll help you return your computer to a proper working state or even back to the original factory sta te, all with simple steps. This chapter provid[...]

  • Page 91

    See Creating HP Recovery media on pag e 81 . 2. As you add hardware and software programs, cr eate system restore points. A system restore point is a snapshot of certain hard drive contents saved b y Windows System Resto re at a specific time. A system re store point contains information that Windows uses, such as registry settings. Windows cre ate[...]

  • Page 92

    ● The creation process can take u p to an hour or more. Do not interrup t the creation process. ● If necessary, you can exit the progra m before yo u have finished creating all o f the recovery DVDs. HP Reco very Manag er will finis h burnin g the current DVD. The next time you start HP Recovery Manager, you will be prompted to c ontinue, and t[...]

  • Page 93

    ● If you want to recover the computer's o riginal factory p artitioning and content, you can choose the System Recovery optio n from the HP Recovery media. For mo re information, see Recovering using HP Recovery Ma nager on pa ge 84 . ● If you have re placed the hard dr ive, you can use th e Factory Reset option of HP Recovery media to res[...]

  • Page 94

    To use the f11 key: 1. Press f11 while the compute r boots. – or – Press and hold f1 1 as you press the power button. 2. Select Troubleshoot from the bo ot options menu. 3. Select Reset your PC , and then follow the on-screen instruction s. To use the Start screen: 1. From the Start screen, point to the upper-right or lower-r ight corner of th [...]

  • Page 95

    IMPORTANT: HP Recovery Manag er does not auto matically provide back ups of your person al data. Before beg inning recovery , back up any pers onal data you wis h to retain. Using the HP Recovery partition to recover a minimized image (select models only) The HP Recovery partition (select model s only) a llows you to perform a minim ized image reco[...]

  • Page 96

    Removing the HP R ecovery partition HP Recovery Manager software a llows you to remove t he HP Reco very part ition to free up ha rd drive space. IMPORTANT: Removing the HP Recove ry partition means you can no longer use Windows Refresh, the Windows Remove e verything and reinstall Windows option, or the HP Recovery Manager option for minimized ima[...]

  • Page 97

    12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with th e computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. Th e AC power source must be rated at 100–240 V, 50 –60 Hz. Although the comp uter can be powered from a standalon[...]

  • Page 98

    Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 4 1°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum alti tude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -[...]

  • Page 99

    13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob. A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components. To p [...]

  • Page 100

    Index A AC adapter 5 testing 49 action keys decrease screen brightness 40 Help and Suppo rt 4 0 identifying 13 increase screen brightness 40 next track or section 41 play, pause, resume 41 previous track or section 41 radiance backlight keyboard 40 switch screen image 40 volume down 41 volume mute 40 volume up 41 wireless 41 airport security device[...]

  • Page 101

    H hard drive HP 3D DriveGuard 64 identifying 15 light 7 HDMI configuring audio 28 HDMI port connecting 27 identifying 24 HDMI port, identifying 6 headphones, co nnecting 25 Hibernation exiting 44 initiated during cr itical battery level 47 initiating 44 high-definition devi ces, connecting 27, 28 hot keys bass settings 42 description 42 reveal syst[...]

  • Page 102

    R recovery 82, 83 discs 81, 85 HP Recovery Manage r 84 media 85 starting 85 supported discs 81 system 84 USB flash drive 85 using HP Recovery media 82 recovery media creating 81 creating using HP Recovery Manager 82 recovery partition 85 removing 86 recycle computer 82, 83 refresh 83 computer 82 regulatory information regulatory label 16 wireless c[...]

  • Page 103

    wireless network, securing 75 WLAN antennas, identifying 8 WLAN device 16, 18 WLAN label 16 Z zooming touch screen gesture 36 zooming TouchPad ge sture 31 Index 93[...]