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HP 3820 manual

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Table of contents for the manual

  • Page 1

    hp de skj e t 3 8 20 se r i e s r efer ence guide   [...]

  • Page 2

    ii English Edition 1 January 2002 notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this ma terial, including, but not limited to, the implied warranties of merchantabil ity and fitness for a particular purpose. Hewlett-Packard will not be liable for e[...]

  • Page 3

    English iii r efer ence guid e introducing the hp deskjet 3820 series printer . . . . . . . . . . . . . . . . . . . . . . . . 1 what’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 U[...]

  • Page 4

    iv English   [...]

  • Page 5

    English 1 intr oduc ing t h e hp deskjet 38 20 ser ies pr inter wha t ’s in t h e b o x Thank you for buying an hp deskjet 3820 series printer! Your printer box contains the following items: 1. printer 2. setup posters 3. this reference guide 4. printer software CD 5. black (hp 15) print cartridge 6. tri-color (hp 78) print cartridge 7. power cor[...]

  • Page 6

    2 English finding inf ormation Several documents are included with the HP pr inter. They provide instructions on how to install the printer software, operate the printer, and find help. see... for information about... platform CD Begin with the printer software CD to setup the printer and install the printer software. The printer software CD provid[...]

  • Page 7

    English 3 v ie w ing the onsc reen user’s guide The onscreen user’s guide provides instructions for using the HP printer. Information is also provided to help you solve pr inter problems that may occur. Wi n d ows When you install the printer software, the onscreen user’s guide is installed automatically. Open the user’s guide through the H[...]

  • Page 8

    4 English Ma ci n t o s h Adobe Acrobat Reader 4.0 or later is required to view the user’s guide on Macintosh computers. If you do not have Ac r obat R eader , inst all it fr om the pr inter soft w are CD . To open the user’s guide : 1. Insert the pr int er s oftwar e CD into the compu ter ’s CD-R O M dr i ve . Th e HP D esk jet scr een is di[...]

  • Page 9

    English 5 but tons and lights The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cu es about the status of the printer. 1. Cancel button 2. Print Cartridge Status symbol and light 3. Resume button and light 4. Power button and light cancel button Pressing the Cancel button can[...]

  • Page 10

    6 English pr int car tr idges using print cartridges The printer uses these print cartridges: For more informations, see these sections in the onscreen user’s guide : • “ r eplac ing pr int car tr i dges” • “ main taining pr int cartr i dges” • “ pr int car tr idge r eco v e r y” re placing a print cartridge To replace a print c[...]

  • Page 11

    English 7 installation tr oubl eshooting Wi n d ows Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant. See “accessing the user’s guide ” on page 3 of this reference guide for instructions. • Auto-run is d[...]

  • Page 12

    8 English installation tr oubl eshooting, continued Wi n d ows , c o n t i n u e d possible causes... to sol ve the pr oblem... The printer software did not install correctly. what is the problem? • There may be a conflict with a virus protection program or other software programs. • There may be a conflict with a peripheral device connected to[...]

  • Page 13

    English 9 installation tr oubl eshooting, continued Wi n d ows US B Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide. The computer cannot find the printer driver. possible causes... to sol ve the pr oblem... The Plug and Play operation [...]

  • Page 14

    10 English installation tr oubl eshooting, continued W indo ws US B, continued You may not be using Windows 98, Me, 2000, or XP. possible causes ... to sol v e the problem... I set up the printer before inserting the CD, and connected a USB cable between the printer and my computer. The New Hardware Wizard did not appear. Verify Windows 98, Me, 200[...]

  • Page 15

    English 11 installation tr oubl eshooting, continued W indo ws US B, continued what is the problem? possible causes... Uninstall the software, then reinstall it. 1. Do one of the following: • Insert the CD-ROM into the CD-ROM drive, and select Remove printer software . Follow the onscreen instructions. •O p e n t h e Printer Assistant and selec[...]

  • Page 16

    12 English installation tr oubl eshooting, continued W indo ws US B, continued When I connect a USB cable between the printer and my computer, an “Unknown Device” message appears. • Static electricity has built up in the cable between the printer and your computer. • You may have a defective USB cable. 1. Disconnect the USB cable from the p[...]

  • Page 17

    English 13 contac ting hp c ustomer car e center HP Customer Care Center provides expert advice on using your HP printer or solving problems with your printer. suppor t pr ocess The HP support process works most effectively if you look for help in the following order: 1. Us e the ons c r een user’ s g uid e . S ee “ v i e w ing the onsc r een u[...]

  • Page 18

    14 English hp suppor t b y phon e HP provides telephone support free of charge during the printer’s free phone support period. free phone support period The list below shows the free phone support period for your country/region. Standard phone company charges apply. * Eur ope , Middl e East , and Afr ica For phone support in Europe, please consul[...]

  • Page 19

    English 15 support phon e numbers If you need help solving a problem, contact HP support using one of the phone numbers in the table below.For the most up-to-date list of phone numbers for your country/region, refer to HP’s Website: http://www.hp.com/cpso-support/guide/ psd/expectations.html country/region phone number Africa/Middle East 41 22 78[...]

  • Page 20

    16 English after th e free phone support period After the free phone support period, contact your HP dealer or call the support phone number for your country/region to discover the available support options. See “support phone numbers” on page 15. obtaining hp r epair If your HP printer needs to be repaired, call HP phone support. A trained HP [...]

  • Page 21

    English 17 hp pr inter limited w arr ant y statem ent A. e xtent of limited w ar ranty Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is respons[...]

  • Page 22

    18 English B. limitations o f w arr anty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR [...]

  • Page 23

    English 19 pr oduc t spec ifications black text pr int speed Draft: Up to 12 pages per minute Normal: Up to 6.5 pages per minute Best: Up to 3 pages per minute mix ed te xt with color gr aphics print speed* Draft: Up to 10 pages per minute Normal: Up to 4.5 pages per minute Best: Up to 1 page per minute * These are approximate figures. The exact sp[...]

  • Page 24

    20 English   [...]