HP 1010 manual

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of HP 1010 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of HP 1010, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the HP service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of HP 1010.

Why one should read the manuals?

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Table of contents for the manual

  • Page 1

    User Guide hp fax 1010 series[...]

  • Page 2

    Copyright © 2002 Hewlett-Packard Company All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett- Packard Company. Publication number: C9270-90102 First edition: November 2002 Printed in China notice The information contained in this document is[...]

  • Page 3

    i quick start ................................................................................................................ 1 load paper ............................................................................................................................ 1 paper type and sizes ..............................................................[...]

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    ii hp fax 1010 series print the phone book ............................................................................................................. 17 dial from the phone book ...................................................................................................... 18 one-touch dialing .............................................[...]

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    iii iii hp fax 1010 series LCD error messages .............................................................................................................. 39 troubleshooting ............................................................................................................... ..... 41 fax problems ........................................[...]

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    iv hp fax 1010 series[...]

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    1 QUICK START QUICK START QUICK START QUICK START QUICK START QUICK START QUICK START 1 QUICK START load paper This chapter gives you a quick introduction to the basic functions of your new fax machine. Please refer to the later chapters for detailed instructions. load paper You can load up to 50 sheets of plain paper in the input tray. Before load[...]

  • Page 8

    2 quick start hp fax 1010 series 3 Push the paper tray cover back into place. load documents to fax or copy You can load up to 10 pages in the document feeder. Load the documents face down (printed side toward the machine). send a fax 1 Place the document to be sent (up to 10 pages) in the document feeder. 2 Dial the number by using one of these me[...]

  • Page 9

    QUICK START QUICK START QUICK START QUICK START QUICK START QUICK START QUICK START 3 make a copy hp fax 1010 series TEL answer mode If the answer Mode is set to TEL, you must manually receive faxes. 1 Answer the telephone. 2 If you hear fax tones, press the Start/Enter button. 3 Once you hear fax tones from both machines (this may take several sec[...]

  • Page 10

    4 quick start hp fax 1010 series make a telephone call Use one of the following methods: • Pick up the handset and dial the number. • Press and hold a One Touch number. This turns on the loudspeaker. When you are connected, pick up the handset. For more information, see one-touch dialing on page 18. • Press the Speed Dial button, enter a spee[...]

  • Page 11

    5 the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus 2 the hp fax, fro n panel and menus the hp fax 1010 This chapter lists the basic features of your new HP Fax a[...]

  • Page 12

    6 the hp fax, front panel and menus hp fax 1010 series rear view front panel EXT . LINE HANDSET Connect extension phone or answering machine here. power cord socket 1 234 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20[...]

  • Page 13

    the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus 7 the hp fax 1010 hp fax 1010 series Feature Purpose 1 Scan & Fax Mode : Turns on and off scanning all pages[...]

  • Page 14

    8 the hp fax, front panel and menus hp fax 1010 series the menus SET DA TE & TIME SET UP SYSTEM ADV ANCED F AX SET UP SOUND MEMORY CLEAR MAINTENANCE SET SYSTEM ID Fax Number Fax Name Clean Cartridge View Ink Level Adjust Scanner Self T est System ID Dial/Schedule Journal Default System Alarm Sound Key Sound Set Broadcasting Set Delayed Fax Set [...]

  • Page 15

    the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus the hp fax, front panel and menus 9 navigate the menus hp fax 1010 series navigate the menus ready mode Whenever the HP Fax is ready for faxing an[...]

  • Page 16

    10 the hp fax, front panel and menus hp fax 1010 series enter dates, times, text, and telephone numbers Use these buttons when menu items ask you to enter dates, time or text. • If the date format seems unfamiliar, check that you selected the correct one for your country when setting up your HP Fax (see set the date and time on page 27) . • Som[...]

  • Page 17

    11 set up your fax set up your fax set up your fax set up your fax set up your fax set up your fax set up your fax 3 set up your fa x set the answer modes Follow these instructions to finish setting up your HP Fax 1010. set the answer modes How the product receives faxes depends on the answer mode you chose when you set up the product. You can send[...]

  • Page 18

    12 set up your fax hp fax 1010 series set rings to answer You can select the number of rings that will occur before the fax answers an incoming call. If you are using your machine as both a telephone and a fax machine, we suggest you set the ring count to at least 4 to give you time to answer. 1 Press Menu repeatedly until SET UP SYSTEM displays an[...]

  • Page 19

    set up your fax set up your fax set up your fax set up your fax set up your fax set up your fax set up your fax 13 block junk fax numbers hp fax 1010 series see who called with Caller ID This function allows you to see who has called. You cannot dial these numbers. 1 Hold Redial/Pause for about two seconds. 2 Press  until Caller ID displays a[...]

  • Page 20

    14 set up your fax hp fax 1010 series image TCR Image TCR (transmission confirmation report) is a valuable tool for keeping records of faxes you send. It prints a Sending Confirm page with a miniaturized image of the first page of the fax on it. See the following example. To use image TCR, the Scan & Fax Mode light must be on (press the button [...]

  • Page 21

    set up your fax set up your fax set up your fax set up your fax set up your fax set up your fax set up your fax 15 distinctive ring (DRPD) hp fax 1010 series distinctive ring (DRPD) Distinctive ring or distinctive ring pattern detection (DRPD) is a service offered by some telephone companies. When you subscribe to this service, you have different r[...]

  • Page 22

    16 set up your fax hp fax 1010 series[...]

  • Page 23

    17 speed dialing speed dialing speed dialing speed dialing speed dialing speed dialing speed dialing 4 speed dialin g store a number in the phone book Your HP Fax has a built-in phone book that allows you to enter up to 50 names and numbers for faxing or telephone use. Once entered, you can dial the number by any of these methods. • One-Touch (fi[...]

  • Page 24

    18 speed dialing hp fax 1010 series dial from the phone book Dialing works the same for both faxes and telephone calls. If a document is loaded, the HP Fax sends the fax. one-touch dialing  Press and hold the number (0 through 9) on the phone pad. You can refer to the number assigned to each code by printing the phone book. See print the phone b[...]

  • Page 25

    19 basic functions basic functions basic functions basic functions basic functions basic functions basic functions 5 basic function s paper types and sizes This chapter covers basic information and functions that you may need or want to use with your HP Fax. These include: • types of paper you can use • types of documents you can send • adjus[...]

  • Page 26

    20 basic functions hp fax 1010 series document types and sizes Acceptable document size depends on whether you are faxing a single sheet or multiple pages. • The minimum document size is 148mm (5.8in) wide by 128mm (5in) long. • The maximum size is 216mm (8.5in) wide by 356mm (14in) long. Follow these tips to ensure worry-free faxing. • Be su[...]

  • Page 27

    basic functions basic functions basic functions basic functions basic functions basic functions basic functions 21 adjust volume hp fax 1010 series • SUPER FINE works well for documents containing extremely fine detail. SUPER FINE only works if the remote machine also has the SUPER FINE feature. Tip! SUPER FINE mode is not used when sending docum[...]

  • Page 28

    22 basic functions hp fax 1010 series receiving via an extension telephone If you have an extension phone connected to your machine, you can remotely control your fax machine to start receiving. NOTE: This function requires that the extension phone is plugged into your fax machine. 1 Answer the call on the extension phone. 2 Press *9* (remote recei[...]

  • Page 29

    23 advanced faxing advanced faxing advanced faxing advanced faxing advanced faxing advanced faxing advanced faxing 6 advanced faxing broadcasting In this chapter, you will learn how to use the advanced fax features of your machine. broadcasting With Broadcasting you can have your HP Fax send your fax to up to five fax numbers at once. The documents[...]

  • Page 30

    24 advanced faxing hp fax 1010 series • If you have more destinations, select Y by using  and press Start/Enter when asked Another? Y/N and repeat steps from 4. • If you have finished entering all the numbers, answer N and press Start/Enter . 6 Enter the name if you want to name the transmission. If not, skip this step. 7 Press Start/Ente[...]

  • Page 31

    advanced faxing advanced faxing advanced faxing advanced faxing advanced faxing advanced faxing advanced faxing 25 to cancel the scheduled job hp fax 1010 series Note: Not all fax machines have polling capability, and polling incompatibility sometimes occurs between fax machines made by different manufacturers. to cancel the scheduled job All sched[...]

  • Page 32

    26 advanced faxing hp fax 1010 series[...]

  • Page 33

    27 other features other features other features other features other features other features other features 7 other feature s set the date and time This chapter contains instructions for other features of the HP Fax that you may want to use from time to time. set the date and time The current date and time (24-hour format) are shown in the display [...]

  • Page 34

    28 other features hp fax 1010 series set the fax header information This information is required by law in many countries. The fax header prints your name and fax number on the top of every fax you send. 1 Press Menu repeatedly until  SET SYSTEM ID displays and press Start/Enter . 2 Press Start/Enter when the display shows Fax Number . 3 Ente[...]

  • Page 35

    other features other features other features other features other features other features other features 29 reprinting faxes hp fax 1010 series reprinting faxes You may sometimes need to re-print a received fax. Your machine stores the most recently received faxes in memory (approximately 40 pages). As this memory is filled, old faxes that have bee[...]

  • Page 36

    30 other features hp fax 1010 series set menu options Your fax machine has settings that you can change under the SET UP SYSTEM menu. To find out how the options are currently set, print the System Data report (see print user reports on page 28. ) To change these settings, see navigate the menus on page 9 . The chart below shows the options in the [...]

  • Page 37

    other features other features other features other features other features other features other features 31 loudspeaker hp fax 1010 series loudspeaker You do not need to pick up the handset to make a phone call. When dialing, just press the Loudspeaker button and enter the numbers. When your party answers, pick up the handset to talk to them. This [...]

  • Page 38

    32 other features hp fax 1010 series[...]

  • Page 39

    33 care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance 8 care and maintenance print cartridge information This chapter contains information about changing print cartridges, maintaining your HP Fax, the menu settings, error messages, and troubleshooting. p[...]

  • Page 40

    34 care and maintenance hp fax 1010 series print the self test When you want to test if the machine is working correctly, you can check it by printing the self test. 1 Press Menu repeatedly until MAINTENANCE appears and press Start/Enter . 2 Scroll to Self Test by pressing  and press Start/Enter . The machine runs self test and prints a repor[...]

  • Page 41

    care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance 35 clear jammed documents and paper hp fax 1010 series 5 To load the cartridge insert the cartridge as shown below. When the cartridge is pushed to the back of the cartridge carrier, lift the front of th[...]

  • Page 42

    36 care and maintenance hp fax 1010 series if the paper is jammed in the printing area 1 Remove the jammed paper by pulling it out smoothly in the direction of the arrow as shown. If the paper tears when it is being removed check to ensure that no small pieces have been left inside the machine. 2 Press Cancel . 3 If this was a fax, reprint the fax.[...]

  • Page 43

    care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance 37 maintain the print cartridge hp fax 1010 series clean the nozzles 1 Press Access Cartridge . 2 Open the front panel and cartridge compartment cover and remove the cartridge. See replace the print cart[...]

  • Page 44

    38 care and maintenance hp fax 1010 series clean the document scanner area To keep your machine working properly, occasionally clean the white roller, document feeder rubber piece, and the scanning glass. If they are dirty, documents sent to another fax machine will not be clear. Important! If you turn the power off to clean the scanner, documents [...]

  • Page 45

    care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance 39 adjust the scanner hp fax 1010 series 5 Carefully wipe the scanning glass with a soft, dry cloth. • If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry one. •[...]

  • Page 46

    40 care and maintenance hp fax 1010 series The broadcasting and delayed fax can hold 5 jobs in total. Cancel a scheduled job and try again. The print cartridge is low or has run out of ink. To install a new print cartridge, see replace the print cartridge on page 34. Although this message is displayed, you can make a copy or print a report. Incomin[...]

  • Page 47

    care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance care and maintenance 41 troubleshooting hp fax 1010 series troubleshooting Your problem may be listed in LCD error messages . The chart below shows other problems you can solve yourself. For problems you cannot resolve here,[...]

  • Page 48

    42 care and maintenance hp fax 1010 series print quality problems paper feeding problems Your machine does not make copies. Make sure your document is loaded face down. There are lines on copies or documents you send. Check your scan glass for marks and clean it (see clean the document scanner area on page 38. ) The machine dials a number, but fail[...]

  • Page 49

    43 specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION 9 specification s and regulator y INFORMATION paper t[...]

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    44 specifications and regulatory information hp fax 1010 series print cartridge The HP Fax uses the following print cartridge. product specifications The specifications are subject to change without notice. hp no. 20 black inkjet print cartridge C6614 Item Specification Type of unit Inkjet Desktop Facsimile Transceiver Communication System Public S[...]

  • Page 51

    specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION 45 a sample of ITU #1 chart (reduced to 60.5%) hp fax 10[...]

  • Page 52

    46 specifications and regulatory information hp fax 1010 series environmental product stewardship program protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Please visit HP’ [...]

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    specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION 47 regulatory information hp fax 1010 series regulatory [...]

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    48 specifications and regulatory information hp fax 1010 series notice to users of the Canadian telephone network The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equ[...]

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    specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION 49 declaration of conformity hp fax 1010 series declarat[...]

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    50 specifications and regulatory information hp fax 1010 series use hewlett-packard support services www.hp.com/support If you are unable to find the answer you need in the printed documentation supplied with your product or on the web, you can contact one of the HP support services listed in the following pages. If a support service number is not [...]

  • Page 57

    specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION specifications and regulatory INFORMATION 51 warranty hp fax 1010 series warranty hewlett-packard [...]

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    52 specifications and regulatory information hp fax 1010 series[...]

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    A automatic fax redial 21 B block junk faxes 13 broadcasting 23 C Caller ID junk faxes 13 turning on 12 cancelling a scheduled job 25 cartridge cleaning 36 maintenance 33 part number 44 replacing 34 changing language 30 clearing memory 29 contrast 20 control panel 6 copies collate 3 making 3 multiple 3 options 3 reduce or enlarge 3 D delayed fax 23[...]

  • Page 60

    dialling 18 P paper size 43 part number ink cartridge 44 pause 17 phone book 17 dialing 18 polling 24 receive 24 send 24 print cartridge ink level 33 part number 44 R receiving faxes 11 redialing automatic fax redial 21 redial a number in memory 31 regulatory information 47 reports 28 reprinting faxes 29 resolution 20 , 44 ring volume 21 rings to a[...]

  • Page 61

    User Guide[...]

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    C9270-90102 Printed in China, November 2002 *C9270-90102*[...]