HP (Hewlett-Packard) X1100 manual

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Table of contents for the manual

  • Page 1

    getting star ted guide hp w orkstation x1100 Manufacturing P art Number: A7868-90001 Edition E1201 © Copyright 2001 Hewlett-P ackard Company.[...]

  • Page 2

    2 legal notices The information contained in this document is subject to change without notice. Hewlett-P ackard makes no warranty of any kind with regard to this material, including , but not limited to , the implied warranties of merchantability and fitness f or a particular purpose. Hewlett-P ackard shall not be liable for errors contained here[...]

  • Page 3

    3 or document product changes . Manuals that are published on the HP Support website ( www.hp.com/workstations/support ) are updated often, please visit this website periodically for the most recent versions. T o ensure that you receive the updated or new editions, you should also subscribe to the appropriate HP product support service. See your HP[...]

  • Page 4

    4[...]

  • Page 5

    Contents 5 1. setting up and using your workstation setting up your hp workstation x1100 . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 installation tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 connecting devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    6 Contents to set a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 using power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 software and driver a vailability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 before writing to your CD-RW drive (i[...]

  • Page 7

    Contents 7 hp customer care center phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . 56 A. warranty and regulatory information regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 FCC (for USA only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 hp[...]

  • Page 8

    8 Contents[...]

  • Page 9

    9 preface impor tant w ar nings avoiding electrical shocks W ARNING T o avoid electrical shock, do not open the power supply . There are no user-serviceable parts inside. T o avoid electrical shock and harm to your eyes by laser light, do not open the laser module. The laser module should be serviced by service personnel only . Do not attempt to ma[...]

  • Page 10

    10 safety information W ARNING There is a danger of explosion if the battery is incorrectly installed. F or your safety , never attempt to recharge, disassemble, or burn an old battery . Replace the battery with the same or equivalent type, as recommended by the manufacturer . The battery in this W orkstation is a lithium battery that does not cont[...]

  • Page 11

    11 avoiding static electricity CA UTION Static electricity can damage electronic components. Turn OFF all equipment before installing an accessory card. Don’t let your clothes touch the accessory card. T o equalize the static electricity , rest the accessory card bag on top of the W orkstation while you are removing the card from the bag. Handle [...]

  • Page 12

    12 finding inf or mation and help downloadable documentation fr om hp’s w eb site The HP W orkstations web site ( www.hp.com/go/workstationsupport ) contains a wide range of free information, including downloadable documentation, service and support options, and the latest versions of drivers and utilities . T o view and print the above guides, [...]

  • Page 13

    13 hp x1100 technical character istics NO TE Operating temperature and humidity ranges may vary depending on the mass storage devices installed. High humidity levels can cause improper operation of disk drives. Low humidity can aggra vate static electricity problems and cause excessive wear of the disk surface. P ower consumption and acoustics fig[...]

  • Page 14

    14 NO TE When the computer is turned off by the power button on the front panel, the power consumption falls below 3 W , but is not zero. This on/off method extends the life of the power supply . T o reach zero power consumption in “off ” mode, either unplug the power outlet or use a power distribution unit with a switch. When the power consump[...]

  • Page 15

    Chapter 1 15 1 setting up and using y our w orkstation This Guide provides you with essential information on initial setup, basic troubleshooting and warranty for your HP workstation x1100.[...]

  • Page 16

    setting up and using your workstation setting up your hp w orkstation x1100 Chapter 1 16 setting up y our hp w orkstation x1100 W ARNING If you have any doubt that you can lift the workstation or monitor safely , do not try to move them without help. 1. Check the materials list shipped with your workstation to verify that you have all of the compon[...]

  • Page 17

    setting up and using your workstation setting up your hp w orkstation x1100 Chapter 1 17 Figure 1-1 Location of Rear P anel Connectors Match the color -codes of the connectors. T he connectors are shaped to go in one way only . Figure 1-2 shows typical connectors . Figure 1-2 Typical Connectors P arallel por t Serial port A Ke yboard connector Dual[...]

  • Page 18

    setting up and using your workstation setting up your hp w orkstation x1100 Chapter 1 18 connecting y our k eyboard and mouse W ARNING Improper and prolonged use of keyboards and input devices can be associated with repetitive strain injury (RSI) to soft tissues in the hands and arms. If you do experience discomfort or pain while using any computin[...]

  • Page 19

    setting up and using your workstation setting up your hp w orkstation x1100 Chapter 1 19 setting the line voltage switch CA UTION Care must be taken to ensure that the line voltage switch is set correctly . F ailure to do this could destroy the power supply if the line voltage switch is set to 115V and AC line voltage is 230V . If the line voltage [...]

  • Page 20

    setting up and using your workstation setting up your hp w orkstation x1100 Chapter 1 20 connecting the pow er cord W ARNING F or your safety always connect equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with the equipment, or one in compliance with your national safety standards[...]

  • Page 21

    setting up and using your workstation selecting a monitor for y our workstation Chapter 1 21 selecting a monitor f or your w orkstation T able 1-1 provides a list of display resolutions and fequencies for the graphics cards supported by your workstation. Using these resolutions and frequencies you will be able to select the appropriate monitor for [...]

  • Page 22

    setting up and using your workstation selecting a monitor for y our workstation Chapter 1 22 nVidia Quadro2 Pro 640 × 480 800 × 600 1024 × 768 1280 × 1024 1600 × 1200 1920 × 1200 2048 × 1536 60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140,[...]

  • Page 23

    setting up and using your workstation component overview Chapter 1 23 component o ver vie w This section provides information about locating accessories and hardware parts in your HP workstation x1100. Figure 1-5 W orkstation Contact your dealer for an up-to-date list of supported devices or check the HP web site: www.hp.com/go/workstationsupport .[...]

  • Page 24

    setting up and using your workstation removing and replacing the co ver and front bezel Chapter 1 24 Figure 1-6 HP W orkstation x1100 System Board remo ving and replacing the co ver and fr ont bezel W ARNING F or your safety , never remove the workstation cover without first disconnecting the power cord from the power outlet and removing any conne[...]

  • Page 25

    setting up and using your workstation removing and replacing the co ver and front bezel Chapter 1 25 remo ving the workstation co ver 1. Switch off the display and computer . Disconnect all power cables and any LAN or telecommunications cables. 2. Unlock the cover lock at the back of the workstation, if required. See Figure 1-1. 3. Pull outward on [...]

  • Page 26

    setting up and using your workstation removing and replacing the co ver and front bezel Chapter 1 26 remo ving the front bezel The front bezel is divided into two sections: • The upper bezel gives access to three 5.25-inch shelves and one 3.5-inch shelf . • The lower bezel gives access to the Firewire connector and two USB connectors . The lowe[...]

  • Page 27

    setting up and using your workstation removing and replacing the co ver and front bezel Chapter 1 27 replacing the co ver and fr ont bezel 1. Ensure that all internal cables are properly connected and safely routed. 2. Ensure that the bezel is correctly oriented, align the two plastic bezel hinges with their bezel slots on the right-hand side of th[...]

  • Page 28

    setting up and using your workstation removing and replacing w orkstation components Chapter 1 28 3. Insert the cover flanges located on the bottom edge of the cover into their cover slots on the bottom edge of the workstation. See Figure 1-9. Next, close the cover by rotating it upward in the direction of the arrow . Y ou will hear the cover snap[...]

  • Page 29

    setting up and using your workstation starting and stopping your workstation Chapter 1 29 star ting and stopping y our workstation Y our workstation has pre-installed software; it is initialized the first time you start the workstation. The software initialization process takes a few minutes . This process sets up the software in your language and[...]

  • Page 30

    setting up and using your workstation starting and stopping your workstation Chapter 1 30 creating an emergency repair disk During the initialization of your software , it is very important that you create an Emergency Repair Disk for the operating system, when prompted. HP recommends that you use new diskettes for this purpose. F or more informati[...]

  • Page 31

    setting up and using your workstation viewing y our workstation configuration Chapter 1 31 vie wing your w orkstation configuration The Summary Screen gives you a summary of the current configuration of your workstation (for example: BIOS version, CPU speed, memory module size, and installed mass storage devices). Y ou should check the configur[...]

  • Page 32

    setting up and using your workstation configuring your w orkstation Chapter 1 32 configur ing y our workstation Use the Setup program to configure your workstation (for example: setting up system and user passwords, installing and upgrading mass storage devices), and to solve configuration problems . It is recommended that you take note of any [...]

  • Page 33

    setting up and using your workstation configuring your w orkstation Chapter 1 33 adv anced menu The Advanced Menu offers a list of sub-menus allowing you to: • Configure memory caching , USB ports, Integrated I/O P orts and Integrated Audio Devices • Enable floppy disk drives, IDE devices (Primary and Secondary) • W orkstation Devices. sec[...]

  • Page 34

    setting up and using your workstation setting passw ords in the hp setup program Chapter 1 34 setting passw ords in the hp setup program Y ou can set passwords to provide different levels of protection for your workstation: the Administrator password, the User password and the P ower -on password. Y ou set these passwords using the Security menu in[...]

  • Page 35

    setting up and using your workstation using power management Chapter 1 35 using po wer management P ower management enables you to reduce the workstation’s overall power consumption by slowing down the workstation’ s activity when it is idle. F or more information on power consumption data, refer to the x1100 T echnical Reference on HP’ s web[...]

  • Page 36

    setting up and using your workstation before writing to y our CD-RW drive (if installed) Chapter 1 36 bef ore wr iting to y our CD-R W dr iv e (if installed) The CD-RW software for the drive that is installed in your HP W orkstation is not included in the pre-loaded software . Y ou must install the applications manually from the Applications CD-ROM[...]

  • Page 37

    setting up and using your workstation working in comf or t and safety Chapter 1 37 w orking in comfort and safety preparing your w ork en vironment When using HP computing equipment, it is important that your work environment contributes to your comfort and productivity: Figure 1-11 Y our W ork Environment • W ork Surface Height . Y our work surf[...]

  • Page 38

    setting up and using your workstation working in comf or t and safety Chapter 1 38 height and close together . If a palm rest is used, the height should be flush with the front edge of the keyboard. Other items, suc h as your telephone or notepad, should also be considered. CA UTION V arious aspects of using mice, keyboards and other input devices[...]

  • Page 39

    setting up and using your workstation working in comf or t and safety Chapter 1 39 • Remember to occasionally shift position and move your body . Keeping your body in one position for long periods is unnatural and stressful. When prolonged work is required, take frequent short breaks. As a rule of thumb , a five or ten minute break every hour is[...]

  • Page 40

    setting up and using your workstation working in comf or t and safety Chapter 1 40[...]

  • Page 41

    Chapter 2 41 2 tr oubleshooting y our w orkstation This chapter provides you with essential information on basic troubleshooting for your HP workstation x1100.[...]

  • Page 42

    troubleshooting y our workstation screen is blank because the system failed to boot Chapter 2 42 screen is blank because the system failed to boot Y our workstation’s operating system will fail to boot if the line voltage switch is set to 230V and AC line voltage is 115V . T o solve this problem: 1. Place the workstation so that you are looking a[...]

  • Page 43

    troubleshooting y our workstation solving hard ware problems Chapter 2 43 solving hardw are problems This table gives basic troubleshooting tips . F or more in-depth information, see the section “hp Diagtools hardware diagnostics” in this manual. T able 2-1 Y our W orkstation Does Not Start Properly The W orkstation doesn’t power on. Make sur[...]

  • Page 44

    troubleshooting y our workstation solving hard ware problems Chapter 2 44 T able 2-2 Y our W orkstation Has a Hardware Problem The keyboard doesn’t work. Make sure ... How The keyboard cable is correctly connected. Plug the cable into the correct connector on the back of the workstation. Color coding is used for easy matching . The keyboard is fr[...]

  • Page 45

    troubleshooting y our workstation solving hard ware problems Chapter 2 45 The monitor’ s power cord is correctly connected. Connect the power cord – ensure it is plugged into a working grounded power outlet and into the monitor . The graphics card is installed and the monitor (video) cable is correctly connected. Connect the monitor (video) cab[...]

  • Page 46

    troubleshooting y our workstation solving hard ware problems Chapter 2 46 The mouse doesn’t work. Make sure ... How The mouse cable is correctly connected. 1. Switch off the workstation (not necessary with a USB mouse). 2. Plug the cable into the correct connector on the back of the workstation (color coding is used for easy matching). 3. Switch [...]

  • Page 47

    troubleshooting y our workstation solving hard ware problems Chapter 2 47 troubleshooting tips: • Restart your workstation and see if the problem recurs . • Run HP e-Diagtools. Y ou can create a hardware profile of your W orkstation (Support Ticket) that can be faxed or mailed to support. Refer to this section for more information on using e-D[...]

  • Page 48

    troubleshooting y our workstation solving hard ware problems Chapter 2 48 if y ou lose the k ey If you lose the key to the workstation, you must order a replacement lock (HP P art Number 5064-9154) from the HP dealer or HP Sales and Service Office. The new lock is delivered with two keys . Contact your HP dealer for installing the new lock. need m[...]

  • Page 49

    troubleshooting y our workstation pre-boot diagnostics audio signal Chapter 2 49 pre-boot diagnostics audio signal When your workstation starts up, the BIOS performs Pre-Boot Diagnostics to test your hardware configuration for any problems . If a problem is detected during pre-boot, the Pre-Boot Diagnostics will emit an audio signal through the wo[...]

  • Page 50

    troubleshooting y our workstation hp Diagtools hard ware diagnostics Chapter 2 50 hp Diagtools hardw are diagnostics NO TE Run e-Diagtools before contacting HP for W arranty service. This is to obtain information that will be requested by a Support Agent. Y our hard disk includes a hardware diagnostic partition containing either HP Diagtools or HP [...]

  • Page 51

    troubleshooting y our workstation hp Diagtools hard ware diagnostics Chapter 2 51 starting e-Diagtools from the utility par tition on y our hard dr iv e NO TE This method will only work if the diagnostics partition on your hard disk drive is intact. 1. Restart your workstation and press the function key F10 when you see the message “Press F10 to [...]

  • Page 52

    troubleshooting y our workstation hp Diagtools hard ware diagnostics Chapter 2 52 producing a support tick et T o produce a complete record of your system’s configuration and test results , you will need to create a Support Ticket. This is a simple text file that contains essential information and is designed to assist your local or HP Support [...]

  • Page 53

    troubleshooting y our workstation hp recovery CD-ROM Chapter 2 53 hp reco ver y CD-R OM The HP Recovery CDs enable you to restore your computer to its original factory configuration and reinstall drivers or other factory-supplied software components . The drivers and software utilities , including documentation and navigational aids , help you to [...]

  • Page 54

    troubleshooting y our workstation hp recovery CD-ROM Chapter 2 54 before perf orming a recov er y Before performing a recovery , upgrade or downgrade, you should make a checklist for each type of function. Y ou will need the Administrator password to make any changes to the Setup program.Make a note of any changes . • The workstation model must m[...]

  • Page 55

    troubleshooting y our workstation hp recovery CD-ROM Chapter 2 55 5. The computer will boot from the CD-ROM and display a DOS-style menu. Make the appropriate selection from the menu to recover your HP workstation to its original state as delivered by HP . 6. Remove the Recovery CD-ROM from the CD-ROM drive , when prompted. 7. Insert the HP W orkst[...]

  • Page 56

    troubleshooting y our workstation hp customer care center phone numbers Chapter 2 56 hp customer care center phone number s HP Customer Care Centers can help you solve issues related to HP products and, if necessary , initiate appropriate service procedures . In the U .S.A, telephone support is a vailable 24 hours a day , 7 days a week. Elsewhere, [...]

  • Page 57

    57 A w arranty and regulator y inf or mation[...]

  • Page 58

    58 Appendix A warr anty and regulator y information Declaration of Conf ormity according to ISO/IEC Guide 22 and EN 45014 Manufacturer : Hewlett-P ackard Company 3404 East Harmony Rd. Fort Collins, CO 80528 USA Declares that the: Product Name: HP W orkstation Model Numbers: A7777A, A7778A, A7779A, A7780A, A7882A, A7883A, A7884A System Number: x1000[...]

  • Page 59

    Appendix A 59 warr anty and regulator y information regulatory information regulator y information FCC (for USA only) F ederal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to P art 15 of the FCC Rules and the Canadian [...]

  • Page 60

    60 Appendix A warr anty and regulator y information regulatory information préalablement débranché le cordon secteur et toute connection à un réseau de télecommunication. N’oubliez pas de replacer le capot avant de rebrancher le cordon secteur . notice for the Netherlands Bij dit apparaat zijn batterijen geleverd. W anneer deze leeg zijn, m[...]

  • Page 61

    Appendix A 61 warr anty and regulator y information regulatory information notice for T aiw an[...]

  • Page 62

    62 Appendix A warr anty and regulator y information hp hard ware warranty hp hardw are w arranty Important: This is your hardware product warranty statement. Please , read it carefully . W arranty terms may be different in your country . If so, your Authorized HP Dealer or Hewlett-P ackard Sales and Service Office can give you details. HP products[...]

  • Page 63

    Appendix A 63 warr anty and regulator y information hp hard ware warranty the original purchaser . When available in the country of use, service is provided in the same manner as if the product was purchased in that country and can only be provided in countries where the product is designed to operate. If the product is not normally sold by HP in t[...]

  • Page 64

    64 Appendix A warr anty and regulator y information hp hard ware warranty exclusion may not apply to you . obtaining on-site w arranty ser vice T o obtain on-site warranty service , the customer must contact an HP Sales and Service Office (in the US , call the HP Customer Support Center at (970) 635-1000) or a participating Authorized HP Computer [...]

  • Page 65

    Appendix A 65 warr anty and regulator y information hp hard ware warranty reconstruction of lost or altered files, data, or programs . The customer must provide: access to the product; adequate working space and facilities within a reasonable distance of the product; access to and use of all information and facilities determined necessary by HP to[...]

  • Page 66

    66 Appendix A warr anty and regulator y information hp software limited warranty hp softw are limited w arranty THIS HP SOFTW ARE LIMITED W ARRANTY SHALL COVER ALL SOFTW ARE, INCLUDING OPERATING SYSTEM SOFTW ARE, THAT IS PROVIDED TO YOU AS P ART OF THE HP PRODUCT . IN CASE OF CONFLICT BETWEEN HP AND NON-HP W ARRANTY TERMS , THESE HP W ARRANTY TERMS[...]

  • Page 67

    Appendix A 67 warr anty and regulator y information hp software limited warranty hp ser vice procedures notice of w arranty claims: Customer must notify HP in writing of any warranty claim not later than thirty (30) days after the expiration of the w arranty period. limitation of w arranty: HP makes no other express warranty , whether written or or[...]

  • Page 68

    68 Appendix A warr anty and regulator y information hp software limited warranty appropriate vendor license. The following License T erms govern the use of the HP software: use . Customer ma y use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assem[...]

  • Page 69

    Appendix A 69 warr anty and regulator y information hp software limited warranty standard commercial license terms and for non-DOD Departments and Agencies of the U .S . Government, the restrictions set forth in F AR 52.227-19(c)(1-2) (June 1987) Hewlett-P ackard Company , 3000 Hanover Street, Palo Alto , CA 94304 U .S .A. Copyright (c) 2000 Hewlet[...]

  • Page 70

    70 Appendix A warr anty and regulator y information hp software limited warranty[...]