HP (Hewlett-Packard) PSC 2350 manual

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Table of contents for the manual

  • Page 1

    HP P S C 2 3 5 0 se r ies all-in-one Us er Guide[...]

  • Page 2

    HP PSC 2350 series all-in-one User Guide[...]

  • Page 3

    © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems I[...]

  • Page 4

    Contents 1 HP all-in-one overview ........... ........ ......... ........ .......... ......... ....... ......... ........... .......5 The HP all-in-one at a glance.......... ........ .......... ........ .......... ........ .......... ......... ...... ..5 Control panel overview..... ........... ........... .......... ............ ........... .......[...]

  • Page 5

    Resize an original to fit onto letter or A4 paper....... ........... ............ ............. ........ ..55 Copy a faded original....................... ....................... ....................... ................... ....56 Copy a document that has been faxed several times .............. .............. ............... 57 Enhance light areas o[...]

  • Page 6

    Warranty upgrades....... ........... ............ ........... ........... ............ ........... ........... .......117 Returning your HP all-in-one for service.. ...... ........... ......... ........ ......... ........ ........117 Hewlett-Packard limited global warranty statement... .............................. ........... 118 16 Technical inf[...]

  • Page 7

    4 HP PSC 2350 series all-in-one[...]

  • Page 8

    1 HP all-in-one overview Many HP all-in-one functions can be accessed directly, without turning on your computer. Tasks such as making a copy or printing photos from a memory card can be accomplished quickly and easily from your HP all-in-one. This chapter describes the HP all-in-one hardware features, control panel functions, and how to access the[...]

  • Page 9

    Label Description 9 Rear clean-out door 10 Rear USB port 11 Power connection Control panel overview This section describes the functions of the various buttons, lights, and arrows on the HP all-in-one control panel. Chapter 1 (continued) 6 HP PSC 2350 series all-in-one HP all-in-one overview[...]

  • Page 10

    Control panel features Label Name and Description 1 Color graphics display : View menus, photos, and messages. The color graphics display can be pulled up and angled for better viewing. 2 On : Turn the HP all-in-one on or off. When the HP all-in-one is off, a minimal amount of power is still supplied to the device. To completely disconnect the powe[...]

  • Page 11

    Label Name and Description 3 Setup : Access the menu system for reports, maintenance, and help. 4 Left arrow : Decrease values, or go back when viewing photos on the color graphics display. 5 OK : Select a menu, setting, or value displayed on the color graphics display. 6 Zoom out : Press 1 to see more of a photo on the color graphics display. 7 Ke[...]

  • Page 12

    Color graphics display icons The following icons appear at the bottom of the color graphics display to provide important information about your HP all-in-one. Icon Purpose Shows that a print cartridge is nearly empty. The color on the bottom of the icon corresponds to the color on the top of the print cartridge. For example, the green icon represen[...]

  • Page 13

    Scan To menu The Scan To menu lists scan destinations, including applications installed on your computer. Therefore, your Scan To menu might list scan destinations different than the ones shown here. Scan To (USB - Windows) 1. HP Image Zone 2. Microsoft PowerPoint 3. Adobe Photoshop 4. HP Instant Share 5. Memory Card Scan To (USB - Macintosh) 1. JP[...]

  • Page 14

    Setup Menu 1. Help Menu 2. Print Report 3. Tools 4. Preferences Use the HP Image Zone to do more with your HP all-in- one The HP Image Zone software is installed on your computer when you set up your HP all-in-one. For further information, see the Setup Guide that came with your device. Access to the HP Image Zone software differs by operating syst[...]

  • Page 15

    Button Name and Purpose Scan Picture : Scans a photo, picture, or drawing and displays it in the HP Image Zone . Scan Document : Scans a document that contains text or both text and graphics, and displays it in your selected program. Make Copies : Displays the Copy dialog box for the selected device, from which you can make a printed copy of your i[...]

  • Page 16

    Note If you install more than one HP all-in-one, an HP Image Zone icon for each device is displayed in the Dock. For example, if you have an HP scanner and an HP all-in-one installed, two HP Image Zone icons are present in the Dock, one for each device. However, if you installed two of the same kind of device (for example, two HP all-in-ones) only [...]

  • Page 17

    Products Icon Feature and Purpose Scan Picture : Use this feature to scan an image and display it in the HP Gallery . Scan to OCR : Use this feature to scan text and display it in the selected destination text editing software program. Note Availability of this feature varies by country/region. Make Copies : Use this feature to make a copy in black[...]

  • Page 18

    Display the HP Image Zone Dock menu The HP Image Zone Dock menu provides a shortcut to HP Image Zone services. The Dock menu automatically contains all of the applications available in the HP Image Zone window Services tab list. You can also set HP Image Zone preferences to add other items to the menu, such as tasks from the Products tab list or HP[...]

  • Page 19

    Note The icons in the table below might appear differently on your computer. The HP Director menu is customized to display feature icons associated with the device that is selected. If the selected device is not equipped with a particular feature or function, then the icon for that feature or function does not display. Device Tasks Icon Purpose Unl[...]

  • Page 20

    2 Find more information A variety of resources, both printed and onscreen, provide information about setting up and using your HP all-in-one. Setup Guide The Setup Guide provides instructions for setting up your HP all-in-one and installing software. Make sure you follow the steps in order. If you have problems during setup, see Troubleshooting in [...]

  • Page 21

    can do with the HP Image Zone software and your HP devices. ● If you need further assistance or want to check for HP software updates, see the Troubleshooting and support topic. Onscreen help from your device Onscreen help is available from your device and contains additional information on select topics. Access the Onscreen help from the control[...]

  • Page 22

    3 Connection information Your HP all-in-one comes equipped with a USB port so you can connect directly to a computer using a USB cable. It also has networking capability which can be accessed by using an external print server (HP JetDirect 175x). The HP JetDirect can be purchased as an accessory for your HP all-in-one and lets you easily and inexpe[...]

  • Page 23

    Use Windows printer sharing If your computer is on a network, and another computer on the network has an HP all- in-one connected to it by means of a USB cable, you can use that device as your printer using Windows printer sharing. The computer directly connected to the HP all- in-one acts as the host for the printer and has full feature functional[...]

  • Page 24

    3 Insert the installation CD that was supplied with the HP JetDirect into your computer's CD-ROM drive. You will use this CD to locate the HP JetDirect on the network. 4 Select Install to run the HP JetDirect installer. 5 When prompted, insert the HP all-in-one installation CD. Note If you are performing an initial installation of your HP all-[...]

  • Page 25

    Use Webscan Webscan lets you perform a basic scan through the HP JetDirect 175x using just a Web browser. It also lets you perform the scan from your HP all-in-one without the device software installed on your computer. Just enter the IP address of the HP JetDirect in a Web browser and access the HP JetDirect embedded Web server and Webscan. For mo[...]

  • Page 26

    4 Work with photos Your HP all-in-one allows you to transfer, edit, share, and print photos in several different ways. This chapter contains a brief overview of the wide range of options for performing each of these tasks, depending on your preferences and computer setup. More detailed information for each task is available in other chapters within[...]

  • Page 27

    Transfer photos using a Macintosh The graphic below shows several methods for transferring photos to your Macintosh, HP all-in-one, or a memory card. For more information, see the list below the graphic. A Transfer a photo from a memory card inserted into your HP all-in-one to your Macintosh. B Transfer a photo from your HP digital camera to your M[...]

  • Page 28

    A Edit a photo on your Windows PC using the HP Image Zone software. B Edit a photo using the control panel on your HP all-in-one. Edit photos using a Macintosh The graphic below shows three methods for editing photos using a Macintosh. For more information, see the list below the graphic. A Edit a photo on your Macintosh using the HP Image Zone sof[...]

  • Page 29

    Share photos You have several different options for sharing photos with friends and family. For more information, see the section below specific to your operating system. Share photos using a Windows PC The graphic below shows several methods for sharing photos using a Windows PC. For more information, see the list below the graphic. A Share photos[...]

  • Page 30

    A Print photos from your HP digital camera using PictBridge. B Print photos from your camera using a software application on your computer. C Print photos from a memory card using the control panel on the HP all-in-one. D Print photos from a memory card by transferring photos to your Windows PC and printing them using the HP Image Zone software. Pr[...]

  • Page 31

    A Print photos from your HP digital camera using PictBridge. B Print photos from your camera using a software application on your computer. C Print photos from a memory card using the control panel on the HP all-in-one. D Print photos from a memory card by transferring photos to your Macintosh and printing them using the HP Gallery software or the [...]

  • Page 32

    5 Load originals and load paper This chapter provides instructions for loading originals on the glass to copy or scan; guidelines for choosing the best paper type for your job; instructions for loading paper in the paper tray; and tips for avoiding paper jams. Load an original You can copy or scan up to letter- or A4-size originals by loading them [...]

  • Page 33

    Choose papers for printing and copying You can use many types and sizes of paper in your HP all-in-one. Review the following recommendations to get the best printing and copying quality. Whenever you change paper types or sizes, remember to change those settings. Recommended papers If you want the best print quality, HP recommends using HP papers t[...]

  • Page 34

    We do not recommend copying to the follow ing papers: ● Any size paper other than letter, A4, 10 by 15 cm (4 by 6 inch), 5 by 7 inch, Hagaki, or L (Japan only). ● Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices). ● Photo paper other than HP Premium Photo Paper or HP Premium Plus Photo Paper. ●[...]

  • Page 35

    3 Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide to its outermost position. 4 Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: – Make sure it is free of rips, dust, wrinkles, and curled or bent edges. – Make sure all the paper in the stack is t[...]

  • Page 36

    Load 10by 15cm (4by 6inch) photo paper You can load 10 by 15 cm (4 by 6 inch) photo paper into the paper tray of your HP all- in-one. For the best results, use a recommended type of 10 by 15 cm (4 by 6 inch) photo paper. For more information, see Recommended papers . In addition, for best results, set the paper type and paper size before copying or[...]

  • Page 37

    2 Insert the stack of cards into the far right side of the paper tray with the short edge forward and the print side down. Slide the stack of cards forward until it stops. 3 Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide inward against the stack of cards until it stops. Do not overload the paper tray;[...]

  • Page 38

    Note Not all paper sizes and paper types are available with all the functions on the HP all-in-one. Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software application. They are not available for copying or printing photos from a memory card or digital camera. Papers that are only av[...]

  • Page 39

    ● Adjust the paper-width guide in the paper tray to fit snugly against all paper. Make sure the paper guide does not bend the paper in the paper tray. ● Do not force paper too far forward in the paper tray. ● Use paper types that are recommended for your HP all-in-one. For more information, see Choose papers for printing and copying . For mor[...]

  • Page 40

    6 Use a memory card or PictBridge camera The HP all-in-one can access the memory cards used in most digital cameras so you can print, store, manage, and share your photos. You can insert the memory card into the HP all-in-one, or connect your camera directly, letting the HP all-in-one read the contents of the memory card while it is still in the ca[...]

  • Page 41

    The slots are configured as follows (from top to bottom): ● SmartMedia, xD-Picture Card (fits in top right of the slot) ● Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro ● CompactFlash (I, II ) ● Secure Digital, MultiMediaCard (MMC) ● Camera port (below the memory card slots): compati[...]

  • Page 42

    This saves all the new photos from the memory card to your computer. For Windows : by default, files are saved in month and year folders depending on when the photos were taken. The folders are created in a C:Documents and SettingsusernameMy DocumentsMy Pictures folder in Windows XP and Windows 2000. For Macintosh : by default, files are saved [...]

  • Page 43

    3 If there are more than 20 photos on the card, the Select Photos Menu appears. Press the number next to the command you want to select: – 1. All – 2. Last 20 – 3. Custom Range Note Use the proof sheet index number to select which photos to print for a custom range. This number might be different from the number associated with the photo on y[...]

  • Page 44

    Note If you need more control over print settings than the proof sheet provides, you can print photos directly from the control panel. For more information, see Print photos directly from a memory card . Scan a proof sheet The final step in using a proof sheet is to scan the completed sheet you have placed on the scanner glass. Tip Make sure the gl[...]

  • Page 45

    You access and set photo print options from the Photo Menu available through the control panel. Tip You can also use the HP Image Zone software to set photo print options. For more information, see the HP Image Zone Help . Use the print options menu to set photo print options The Print Options menu gives you access to a variety of settings that aff[...]

  • Page 46

    Setting Description 5. Layout Style Lets you select one of three layout styles for the current print job. The Paper Saver layout fits as many photos on the paper as possible, rotating and cropping photos if necessary. The Album layouts keep the orientation of the original photos. Album (Portrait Page) and Album (Landscape Page) refer to the orienta[...]

  • Page 47

    The Print Options menu reappears when you confirm a new setting for any option. 3 Press 8 when the Print Options menu is showing, and then press OK when prompted to set new defaults. All the current settings become the new defaults. Use the edit features The HP all-in-one offers several basic editing controls that you can apply to the image current[...]

  • Page 48

    Note When printing photos, you should select options for the correct paper type and photo enhancement. For more information, see Set photo print options . You might also want to use the photo print cartridge for superior print quality. For more information, see Use a photo print cartridge . You can do more than print your photos if you use the HP I[...]

  • Page 49

    Print photos from a PictBridge-compatible digital camera The HP all-in-one supports the PictBridge standard, which lets you connect any PictBridge-compatible camera to the camera port and print JPEG photos contained on the memory card in the camera. 1 Make sure the HP all-in-one is turned on and that the initialization process is finished. 2 Connec[...]

  • Page 50

    Note Not all digital cameras allow you to tag your photos for printing. See your digital camera documentation to see if it supports DPOF. Your HP all-in-one supports DPOF file format 1.1. When you print camera-selected photos, the HP all-in-one print settings do not apply; the settings in the DPOF file for photo layout and number of copies override[...]

  • Page 51

    Share photos through HP Instant Share The HP all-in-one and its software can help you share photos with friends and family members using a technology called HP Instant Share. You can use HP Instant Share to: ● Share photos with friends and relatives through e-mail. ● Create online albums. ● Order printed photos online. In order to take full a[...]

  • Page 52

    7 Use the copy features The HP all-in-one allows you to produce high-quality color and black-and-white copies on a variety of paper types, including transparencies. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the darkness and color intensity of the copy, and use special features to make high-quality copies[...]

  • Page 53

    Paper type Suggested paper size settings Letterhead Letter or A4 Photo papers 4 x 6 in. (with tab), 5 x 7 in., letter, A4, or appropriate listed size Borderless photo (4 x 6 in., letter, A4, or appropriate listed size) Hagaki cards Hagaki card Borderless Hagaki card Transparency films Letter or A4 To set the paper size from the control panel 1 Pres[...]

  • Page 54

    Paper type Control panel setting HP Everyday Photo Paper, Semi Gloss Everyday Matte Other photo paper Other Photo HP Iron-On Transfer (for color fabrics) Iron-On HP Iron-On Transfer (for light or white fabrics) Iron-On Mirrored HP Premium Paper Premium Inkjet Other inkjet paper Premium Inkjet HP Professional Brochure & Flyer Paper (Glossy) Broc[...]

  • Page 55

    Change default copy settings To set default copy settings from the control panel 1 Make any needed changes to the settings in the Copy Menu . 2 Press 9 to select Set New Defaults from the Copy Menu . 3 Press OK to accept the settings as the new default settings. The settings you specify here are only saved on the HP all-in-one itself. They do not a[...]

  • Page 56

    To copy a two-page document from the control panel 1 Make sure you have paper loaded in the paper tray. 2 Load the first page of your original face down on the right front corner of the glass. 3 Press Copy , if not already lit. 4 Press Start Copy Black . 5 Remove the first page from the glass and load the second page. 6 Press Start Copy Black . Mak[...]

  • Page 57

    Tip If the output is not borderless, then set the paper size to 5x7 Borderless or 4x6 Borderless , set the paper type to Photo Paper , set the Photo enhancement, and then try again. For more information on how to set the paper size, see Set the copy paper size . For information on how to set the paper type, see Set the copy paper type . For informa[...]

  • Page 58

    Tip If the output is not borderless, then set the paper size to Letter or A4 , set the paper type to Photo Paper , set the Photo enhancement, and then try again. For more information on how to set the paper size, see Set the copy paper size . For information on how to set the paper type, see Set the copy paper type . For information on how to set t[...]

  • Page 59

    Tip You can also use Fit to Page to enlarge a small photo to fit within the printable area of a full-size page. In order to do this without changing the proportions of the original or cropping the edges, the HP all-in-one might leave an uneven amount of white space around the edges of the paper. To resize a document from the control panel 1 Make su[...]

  • Page 60

    Copy a document that has been faxed several times You can use the Enhancements feature to adjust the quality of text documents by sharpening edges of black text or adjust photographs by enhancing light colors that might otherwise appear white. The Mixed enhancement is the default option. Use the Mixed enhancement to sharpen edges of most originals.[...]

  • Page 61

    It is easy to set Enhancement settings for photos and other documents you copy by using the HP Image Zone software that came with your HP all-in-one. With one click of your mouse button, you can set a photo to copy with Photo enhancements, a text document to copy with Text enhancements, or a document that contains both images and text to copy with [...]

  • Page 62

    Tip Practice applying a T-shirt transfer on an old garment first. 1 Load the iron-on transfer paper in the paper tray. 2 Load your original face down on the right front corner of the glass. If you are copying a photo, position the photo on the glass so the long edge of the photo is along the front edge of the glass. 3 Press Copy Menu , and then pre[...]

  • Page 63

    Chapter 7 60 HP PSC 2350 series all-in-one Use the copy features[...]

  • Page 64

    8 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan just about anything: photos, magazine articles, text documents, and even 3D objects, as long as you are careful not to scratch the glass on your HP all-in-one. Scanning to a memory card makes your scanned images [...]

  • Page 65

    Note The menus shown in this section may vary in content depending on your computer's operating system and which applications you set up as scan destinations in the HP Image Zone . 1 Load the original face down on the right front corner of the glass. 2 In the Scan area, press Scan To . The Scan To menu appears, listing destinations, including [...]

  • Page 66

    Stop scanning ➔ To stop scanning, press Cancel on the control panel, or in HP Image Zone , click Cancel . User Guide 63 Scan[...]

  • Page 67

    Chapter 8 64 HP PSC 2350 series all-in-one Scan[...]

  • Page 68

    9 Print from your computer The HP all-in-one can be used with any software application that allows printing. The instructions vary slightly depending whether you are printing from a Windows PC or a Macintosh. Make sure you follow the instructions for your operating system in this chapter. In addition to the printing capabilities described in this c[...]

  • Page 69

    2 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. 3 From the File menu in your software application, choose Page Setup . The Page Setup dialog box appears, allowing you to specify the paper size, orientation, and scaling. 4 Specify the page att[...]

  • Page 70

    Macintosh users Use the Page Setup and Print dialog boxes to change the settings for your print job. Which dialog box you use depends on which setting you want to change. To change the paper size, orientation, or scaling percentage 1 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3[...]

  • Page 71

    Chapter 9 68 HP PSC 2350 series all-in-one Print from your computer[...]

  • Page 72

    10 Use HP Instant Share HP Instant Share makes it easy to share photos with family and friends. Just scan a photo or insert a memory card into the appropriate card slot on your HP all-in-one, select one or more photos to share, select a destination for your photos, and then send the photos on their way. You can even upload your photos to an online [...]

  • Page 73

    Once you have set up your HP all-in-one and installed the HP Image Zone software, you are ready to start sharing photos using HP Instant Share. For more information on setting up your HP all-in-one, see the Setup Guide that came with your device. Send images using your HP all-in-one Images can be photos or scanned documents. Either can be shared wi[...]

  • Page 74

    Note If you click See All Services , you can choose from among all of the services available in your country/region, for example: HP Instant Share E-mail and Create Online Albums . Follow the onscreen instructions. The Go Online screen appears in the Work area. b Click Next and follow the onscreen instructions. If you are using a Macintosh: a Make [...]

  • Page 75

    Selection Tray. For more information on the HP Image Zone , see Use the HP Image Zone in the onscreen help. For Macintosh users, the HP Instant Share client application software opens on your computer. A thumbnail of the scanned image appears in the HP Instant Share wi ndow . Note If you are using a Macintosh OS earlier than X v10.1.5 (including OS[...]

  • Page 76

    Send images using your computer In addition to using your HP all-in-one to send images through HP Instant Share, you can use the HP Image Zone software installed on your computer to send images. The HP Image Zone software lets you select and edit one or more images, and then access HP Instant Share to select a service (for example, HP Instant Share[...]

  • Page 77

    field followed by @send.hp.com. You will be prompted to sign in to HP Instant Share with your HP Passport userid and password . Note If you have not previously set up HP Instant Share, click I need an HP Passport account on the Sign in with HP Passport screen. Obtain an HP Passport user ID and password. Send images using the HP Instant Share client[...]

  • Page 78

    Share images using the HP Director (Macintosh OS earlier than X v10.1.5) Note Macintosh OS 9 v9.1.5 and later and v9.2.6 and later are supported. Macintosh OS X v10.0 and v10.0.4 are not supported. Share images with anyone who has an e-mail account. Simply start the HP Director and open the HP Gallery . Then create a new e-mail message using an e-m[...]

  • Page 79

    Chapter 10 76 HP PSC 2350 series all-in-one Use HP Instant Share[...]

  • Page 80

    11 Order supplies You can order recommended types of HP paper and print cartridges online from the HP website. ● Order paper, transparency film, or other media ● Order print cartridges ● Order other supplies Order paper, transparency film, or other media To order media such as HP Premium Paper, HP Premium Plus Photo Paper, HP Premium Inkjet T[...]

  • Page 81

    Order other supplies To order other supplies, such as HP all-in-one software, a copy of the printed User Guide, a Setup Guide, or other customer-replaceable parts, call the appropriate number below: ● In the U.S. or Canada, dial 1-800-HP-INVENT (1-800-474-6836). ● In Europe, dial +49 180 5 290220 (Germany) or +44 870 606 9081 (U.K.). To order H[...]

  • Page 82

    12 Maintain your HP all-in-one The HP all-in-one requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges occasionally. This chapter provides instructions for keeping your HP[...]

  • Page 83

    Clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP all-in-one does not require cleaning. Keep fluids a way from the control panel and the interior of the HP all-in-one. Warning To avoid damage to painted parts of the HP all-in-one, do not use alcohol or alcohol-bas[...]

  • Page 84

    The HP all-in-one prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. 4 Make sure the test patterns are even and show a complete grid. If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean t[...]

  • Page 85

    Handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides, with the label on top. Do n[...]

  • Page 86

    to ww w.hp.com . If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. To replace the print cartridges 1 Make sure the HP all-in-one is on. Warning If the HP all-in-one is off when you lift the print-carriage access door to access the print cartridges, the HP all-in[...]

  • Page 87

    1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges 4 Pull the print cartridge toward you out of its slot. 5 If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector. For more info[...]

  • Page 88

    7 Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle. If the print cartridge you are instal[...]

  • Page 89

    When you want to print regular text documents, swap the black print cartridge back in. Use a print cartridge protector to keep your print cartridge secure when it is not being used. ● For more information on purchasing a photo print cartridge, see Order print cartridges . ● For more information on replacing print cartridges, see Replace the pri[...]

  • Page 90

    Align the print cartridges The HP all-in-one prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the HP Image Zone software on your computer. Aligning the print cartridges ensures high-quality output. Note If you remove and reinst[...]

  • Page 91

    If copy or print quality still seem poor after you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge. For information on cleaning the print cartridge contacts, see Clean the print cartridge contacts . For information on replacing the print cartridges, see Replace the print cartridges[...]

  • Page 92

    1 Copper-colored contacts 2 Ink nozzles (do not clean) 8 Slide the print cartridge back into the slot. Push the print cartridge forward until it clicks into place. 9 Repeat if necessary for the other print cartridge. 10 Gently close the print-carriage access door and plug the power cord into the back of the HP all-in-one. Clean the area around the [...]

  • Page 93

    Note Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP all-in-one for more than 30 minutes. 4 Place the print cartridge on a piece of paper with the ink nozzles facing up. 5 Lightly moisten a clean foam rubber swab with distilled water. 6 Clean th[...]

  • Page 94

    You can choose 1, 4, 8, or 12 hours for the power save time. Set the prompt delay time The Prompt Delay Time option allows you to control the amount of time that passes before a message prompts you to take further action. For example, if you press Copy Menu and the prompt delay time passes without you pressing another button, the message " Pre[...]

  • Page 95

    Chapter 12 92 HP PSC 2350 series all-in-one Maintain your HP all-in-one[...]

  • Page 96

    13 Troubleshooting information This chapter contains troubleshooting information for the HP all-in-one. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen HP Image Zone Help file that came with your software. Many issues are caused when the [...]

  • Page 97

    – HP Image Zone Help : The onscreen HP Image Zone Help describes how to use the HP all-in-one with a computer and contains additional troubleshooting information not covered in the User Guide. – Readme file : The Readme file contains information on possible installation problems. For more information, see View the Readme file . 2 If you are una[...]

  • Page 98

    Solution Make sure each of the power cords is firmly connected, and wait a few seconds for the HP all-in-one to turn on. Also, if the HP all-in-one is plugged in to a power strip, make sure the power strip is turned on. My USB cable is not connected Solution You must first install the software that came with your HP all-in-one before connecting the[...]

  • Page 99

    I received a message on the color graphics display to attach the control panel overlay Solution This might mean the control panel overlay is not attached, or it is attached incorrectly. Make sure to align the overlay over the buttons on the top of the HP all-in-one and snap it firmly into place. The color graphics display shows the wrong language S[...]

  • Page 100

    You can confirm the language and country/region by printing a Self-Test Report , as follows: 1 Press Setup . 2 Press 1 , and then press 4 . This selects Print Report , and then selects Self-Test Report . The wrong measurements are showing in menus on the color graphics display Solution You may have selected the incorrect country/region when setting[...]

  • Page 101

    I received a message on the color graphics display that the print cartridge alignment failed Cause The incorrect type of paper is loaded in the paper tray. Solution If you have colored paper loaded in the paper tray when you align the print cartridges, the alignment fails. Load unused plain white letter or A4 paper into the paper tray, and then try[...]

  • Page 102

    Reinsert the print cartridges and verify that they are fully inserted and locked in place. Cause The contacts on the print cartridge are not touching the contacts in the print carriage. Solution Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place. Cause The print cartridge or sensor is defective. S[...]

  • Page 103

    ● Check other printers or scanners. You might need to disconnect older products from your computer. ● If your HP all-in-one is networked, see the Network Guide that came with your HP all-in-one. ● After you check the connections, try restarting your computer. Turn your HP all-in-one off and then on again. For more information on setting up yo[...]

  • Page 104

    Software installation troubleshooting If you encounter a software problem during installation, see the topics below for a possible solution. If you encounter a hardware problem during installation, see Hardware setup troubleshooting . During a normal installation of the HP all-in-one software, the following things occur: ● The HP all-in-one CD-RO[...]

  • Page 105

    2 Verify that the USB and power cables are plugged in. 3 Verify that the USB cable is set up properly as follows: – Unplug the USB cable and plug it in again. – Do not attach the USB cable to a keyboard or non-powered hub. – Verify that the USB cable is 3 meters or less in length. – If you have several USB devices attached to your computer,[...]

  • Page 106

    Solution ➔ In Windows, you can access the registration screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs (XP), Hewlett- Packard , HP PSC 2350 series all-in-one , and then clicking Sign up now . The Digital Imaging Monitor does not appear in the system tray Solution If the Digital Imaging Monitor does not appe[...]

  • Page 107

    After connecting and turning on your HP all-in-one, you might have to wait several minutes for all of the Plug and Play events to complete. 9 Follow the onscreen instructions. When the software installation is complete, the Status Monitor icon appears in the Windows system tray. To verify that the software is properly installed, double-click the HP[...]

  • Page 108

    2 Double-click the Applications: HP All-in-One Software folder. 3 Double-click HP Uninstaller . Follow the onscreen instructions. 4 After the software is uninstalled, disconnect your HP all-in-one, and then restart your computer. Note It is important that you disconnect your HP all-in-one before restarting your computer. Do not connect the HP all-i[...]

  • Page 109

    Caution Trying to clear a paper jam from the front of the HP all-in-one can damage the print mechanism. Always access and clear paper jams through the rear clean-out door. 2 Gently pull the paper out of the rollers. Warning If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might[...]

  • Page 110

    Solution iPhoto handles still photos only. To manage both video clips and still images, use Unload Images from the HP Director instead. Device update Several means are provided to update your HP all-in-one. Each involves downloading a file to your computer to start the Device Update Wizard . For example, based on advice from HP customer support you[...]

  • Page 111

    Note If you disrupt the update, or an error message indicates the update failed, call HP support for assistance. After your HP all-in-one restarts, an update complete screen appears on your computer 7 Your device is updated. It is now safe to use your HP all-in-one. Device update (Macintosh) The device update installer provides a means to apply upd[...]

  • Page 112

    14 Get HP support Hewlett-Packard provides Internet and phone support for your HP all-in-one. This chapter provides information on how to get support from the Internet, contact HP customer support, access your serial number and service ID, call in North America during warranty, call HP Japan customer support, call HP Korea customer support, call el[...]

  • Page 113

    Note If your HP all-in-one is not turning on, you can view the serial number by looking at the sticker above the rear cleanout door. The serial number is the 10-character code in the upper left corner of the sticker. To access your serial number and service ID 1 Press and hold OK . While holding OK , press 4 . This displays the Information Menu . 2[...]

  • Page 114

    Country/Region HP technical support Country/Region HP technical support Belgium (Dutch) +32 070 300 005 Morocco 1 +212 22 404747 Belgium (French) +32 070 300 004 Netherlands (0.10 Euro/ min.) 0900 2020 165 Bolivia 800-100247 New Zealand 0800 441 147 Brazil (Demais Localidades) 0800 157751 Nigeria +234 1 3204 999 Brazil (Grande São Paulo) (11) 3747[...]

  • Page 115

    Country/Region HP technical support Country/Region HP technical support Germany (0.12 Euro/ min.) +49 (0) 180 5652 180 Spain +34 902 010 059 Greece (Cyprus to Athens toll free) 800 9 2649 Sri Lanka fax to: +65-6275-6707 Greece, inside country/ region 801 11 22 55 47 Sweden +46 (0)77 120 4765 Greece, international +30 210 6073603 Switzerland 3 +41 0[...]

  • Page 116

    Call HP Korea customer support Call HP Japan support TEL : 0570-000-511 03-3335-9800 FAX : 03-3335-8338 9:00 17:00 10:00 17:00 1/1 3 FAX User Guide 113 Get HP support[...]

  • Page 117

    HP Quick Exchange Service (Japan) HP Quick Exchange Service 0570-000511 :03-3335 -9800 : 9:00 5:00 10:00 5:00 1 1 3 : Prepare your HP all-in-one for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP all-in-one in for service, please follow the steps below to avoid further damag[...]

  • Page 118

    6 Press the On button to turn off the HP all-in-one. 7 Unplug the power cord, and then disconnect it from the HP all-in-one. Do not return the power cord with the HP all-in-one. Warning The replacement HP all-in-one will not be shipped with a power cord. Store the power cord in a safe place until the replacement HP all-in-one arrives. 8 Remove the [...]

  • Page 119

    If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. 11 Place the return shipping label on the outside of the box. 12 Include the following items in the box: – A complete description of symp[...]

  • Page 120

    15 Warranty information Your HP all-in-one comes with a limited warranty that is described in this section. Information about how to obtain warranty service and how you can upgrade your standard factory warranty is also provided. This chapter provides information on duration of limited warranty, warranty service, warranty upgrades, returning you HP[...]

  • Page 121

    Hewlett-Packard limited global warranty statement Extent of limited warranty Hewlett-Packard ("HP") warrants to the end-user customer ("Customer") that each HP PSC 2350 series all-in-one product ("Product"), including related software, accessories, media, and supplies, shall be free from defects in material and workman[...]

  • Page 122

    OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Local law This Limited Warranty Statement gives the Customer specific legal rights. The Customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country/region to country/region elsewhere in[...]

  • Page 123

    P-Oeiras Deutschland Hewlett-Packard GmbH Herrenberger Straße 110-140 D-71034 Böblingen Österreich Hewlett-Packard Ges.m.b.H. Lieblgasse 1 A-1222 Wien España Hewlett-Packard Española S.A. Carretera Nacional VI km 16.500 28230 Las Rozas E-Madrid Suomi Hewlett-Packard Oy Piispankalliontie 17 FIN-02200 Espoo Greece Hewlett-Packard Hellas 265, Mes[...]

  • Page 124

    16 Technical information The technical specifications and international regulatory information for your HP all-in-one are provided in this section. This chapter provides information on system requirements for Windows and Macintosh; paper, print, copy, memory card, specifications for scan, physical, power, and environmental concerns; regulatory noti[...]

  • Page 125

    Paper sizes Type Size Paper Letter: 216 by 280 mm (8.5 by 11 inches) A4: 210 by 297 mm A5: 148 by 210 mm Executive: 184.2 by 266.7 mm (7.25 by 10.5 inches) Legal: (216 by 356 mm) (8.5 by 14 inches) Envelopes U.S. #10: 105 by 241 mm (4.125 by 9.5 inches) U.S. #9: 98 by 225 mm (3.9 by 8.9 inches) A2: 111 by 146 mm (4.4 by 5.8 inches) DL: 110 by 220 m[...]

  • Page 126

    Print margin specifications Top (leading edge) Bottom (trailing edge) 1 Paper or transparency film U.S. (Letter, Legal, Executive) 1.8 mm (0.07 inches) 6.7 mm (0.3 inches) ISO (A4, A5) and JIS (B5) 1.8 mm (0.07 inches) 6.7 mm (0.3 inches) Envelopes 3.2 mm (0.13 inches) () 6.7 mm (0.3 inches) Cards 1.8 mm (0.07 inches) 6.7 mm (0.3 inches) 1 This mar[...]

  • Page 127

    Mode Speed (ppm) Print resolution (dpi) Scan resolution (dpi) 1 Best Black up to 0.8 1200 by 1200 1200 by 2400 Color up to 0.8 1200 by 1200 2 1200 by 2400 Normal Black up to 7 600 by 1200 600 by 1200 Color up to 4 600 by 600 600 by 1200 Fast Black up to 23 300 by 1200 600 by 1200 Color up to 18 600 by 300 600 by 1200 1 Maximum at 400% scaling. 2 On[...]

  • Page 128

    Environmental specifications ● Recommended operating temperature range: 15º to 32º C (59º to 90º F) ● Allowable operating temperature range: 5º to 40º C (41º to 104º F) ● Humidity: 15% to 85% RH non-condensing ● Non-operating (Storage) temperature range: –4º to 60º C (–40º to 140º F) ● In the presence of high electromagnet[...]

  • Page 129

    Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life. Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP website at: www.hp.com/go/msds Customers without Internet access shou[...]

  • Page 130

    ● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help. For more information, contact the Product Regulations Manager, Hewlett-Packard Company, San Diego, (858) 655-4100. The user may find the following booklet prepared by th[...]

  • Page 131

    Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 __________________________________________________________________________ Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 16399 West Bernardo Drive San Diego CA 92127, USA Regulatory Model Number: SDGOB-0401-02 declares, that the[...]

  • Page 132

    Index Symbols/Numerics 10 by 15 cm photo paper, load 33 4 by 6 inch photo paper, load 33 A A4 paper, load 31 align print cartridges 87 B best copy quality 51 borderless copies 10 by 15 cm (4 by 6 inch) photo 53 fill entire page 54 borderless photos print from memory card 45 C cancel copy 59 print job 67 scan 63 cancel button 8 cartridges. see print[...]

  • Page 133

    HP Image Print (OS X HP Image Zone) 14 HP Image Zone HP Instant Share 73, 74 Macintosh 12, 15, 74 overview 11 Windows 11, 12, 73 HP Instant Share about 69 e-mail 48 e-mail photos from a memory card (USB) 70 e-mail photos from the HP Image Zone (USB) 73 HP Image Zone 73 online albums 48 quality prints 48 send images 70 send images from HP image Zone[...]

  • Page 134

    postcards, load 33 posters copy 58 power save mode 90 power specifications 124 print cancel job 67 from computer 65 from software application 65 photos from DPOF file 46 photos from memory card 44 print options 66 print specifications 123 proof sheet 39 Quick Print 46 self-test report 80 print cartridge protector 86 print cartridges align 87 check [...]

  • Page 135

    power specifications 124 print margin specifications 123 print specifications 123 scan specifications 124 system requirements 121 weight 124 telephone numbers, customer support 109 text enhance on copies 57 transfer images button (HP Director) 12 transparencies, load 34 troubleshoot contact HP Support 93 hardware installation 94 incorrect measureme[...]

  • Page 136

    www .hp.com *Q5786-90178* *Q5786-90178* Q5786-90178 © 2004 He wlett-P ack ar d Dev elopment Compan y , L.P . Pr inted on at leas t 50% tot al r ecyc led fiber w ith at least 10% post-consumer paper Electr onic E dition[...]