HP (Hewlett-Packard) presario 2100 manual

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Table of contents for the manual

  • Page 1

    HP Pavilion ze5300 Notebook PC HP Pavilion ze5200 Notebook PC HP Pavilion ze4300 Notebook PC HP Pavilion ze4200 Notebook PC HP Pavilion ze4100 Notebook PC HP nx9010 Notebook PC HP nx9005 Notebook PC HP nx9000 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v Series Compaq Presario 2500 Series Mobile PC Compaq Presario 2100 Se[...]

  • Page 2

    © 2003 Hewlett-Packard Developm ent Company, L.P. Microsoft and Windows are tradem arks of Microsoft Corporation i n the U.S. and/or other countries. Intel, Celeron, and Pent ium are tradem arks of Intel Corporat ion in the U.S. and/or other countries. HP shall not be liabl e for technical or editorial errors or omissions cont ained herein or for [...]

  • Page 3

    Contents Product Information ...................................................................................................... 1-1 Features ....................................................................................................................... ................ 1-48 Operation .....................................................[...]

  • Page 4

    Figures Figure 1-1. Front View ......................................................................................................... ............. 1-48 Figure 1-2. Back View .......................................................................................................... ............. 1-49 Figure 1-3. Bottom View ......................[...]

  • Page 5

    Tables Table 1-1. Notebook Products ................................................................................................... .......... 1-1 Table 1-2. Product Comparisons ................................................................................................. ....... 1-43 Table 1-3. Activating Power Modes .......................[...]

  • Page 6

    Introduction This manual provides reference inform ation for servicing the HP Pavilion ze5300, ze5200, ze4300, ze4200, and ze4100 Notebook PCs, HP nx9010, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Com paq Presario 2500, 2100, and 1100 Series Mobile PCs. These notebook models use technology code KE. It is for u[...]

  • Page 7

    1 Product Information The following list of HP and Com paq notebook products is current at the time of publication but is subject to change. Table 1-1. Notebook Products Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Nx9010 Notebook PC DG071A ABG Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB combina[...]

  • Page 8

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG231A ABF Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB combination + diskette 512 MB/64 MB integrated iNIC + modem Li ion DG231A ABH Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB combination + diskette 512 MB/64 MB integrated iNIC + modem Li ion DG231A ABN Penti[...]

  • Page 9

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG232A ABT Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG232A ABU Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG232A ABV Pen[...]

  • Page 10

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG233A ABU Celeron-D 2.0-GHz 15. 0-in XGA 30 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG233A ABV Celeron-D 2.0-GHz 15. 0-in XGA 30 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG233A ABY Celeron[...]

  • Page 11

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG234A ABV Celeron-D 2.0-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG234A ABY Celeron-D 2.0-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG234A ABZ Celeron-D 2.0-GH z 15.0-i[...]

  • Page 12

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG241T ABH Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG241T ABU Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG241T ABZ Pen[...]

  • Page 13

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG638A AB1 Pentium 4-D 2.8-GHz 15.0-in UXGA 40 GB combination + diskette 512 MB/64 MB integrated iNIC + modem + 802.11b Li ion DG639A AB1 Celeron-D 2.0-GHz 14.1- in XGA 20 GB CD-ROM 256 MB/64 MB integrated iNIC + modem + 802.11b Li ion DG640A ABJ P[...]

  • Page 14

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Nx9005 Notebook PC DF988A ABA Athlon 1.8-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DF988A ABC Athlon 1.8-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DF989A ABA Athlon 1.8-G[...]

  • Page 15

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG194A AKC Athlon 2.0-GHz 15.0-in XGA 40 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG194A AKD Athlon 2.0-GHz 15.0-in XGA 40 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG194A AKN Athlon 2.0-GHz [...]

  • Page 16

    Notebook Product CPU Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Display DG195A UUG Athlon 1.47-GHz 15.0-in XGA 30 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG195A UUZ Athlon 1.47-GHz 15.0-in XGA 30 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG196A ABB Athlon 1.47-G[...]

  • Page 17

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG201A ABA Athlon 1.53-GHz 15.0-in XGA 40 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG201A ABM Athlon 1.53-GHz 15.0-in XGA 40 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG202A ABA Athlon 1.53-G[...]

  • Page 18

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG832A ABE Athlon 1.67-GHz 14.1-in XGA 20 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG832A ABF Athlon 1.67-GHz 14.1-in XGA 20 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG832A ABH Athlon 1.67-G[...]

  • Page 19

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Nx9000 Notebook PC DF981A AB1 Pentium 4-M 2.53-GHz 15.0-in UXGA 60 GB combination 1024 MB/64 MB integrated iNIC + modem + 802.11b Li ion DF982A AB1 Pentium 4-M 2.4-GHz 15.0-in SXGA+ 40 GB combination 256 MB/64 MB integrated iNIC + modem + 802.11b L[...]

  • Page 20

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG211A UUZ Pentium 4-M 2.0-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB integrated iNIC + modem + 802.11b Li ion DG212A ABB Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB integrated iNIC + modem + 802.11b Li ion DG212A ABD Pentium[...]

  • Page 21

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG213A ABH Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem + 802.11b Li ion DG213A ABN Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem + 802.11b Li ion DG213A ABT P[...]

  • Page 22

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG224T ABD Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB integrated iNIC + modem + 802.11b Li ion DG224T ABE Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB integrated iNIC + modem + 802.11b Li ion DG224T ABF Pentium[...]

  • Page 23

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG876A AB0 Celeron 1.8-GHz 14.1-in XGA 30 GB DVD + diskette 256 MB/64 MB integrated Li ion DG877A AB0 Pentium 4-M 2.2-GHz 15.0-in XGA 40 GB DVD + diskette 256 MB/64 MB integrated Li ion DG878A AB0 Pentium 4-M 2.4-GHz 15.0-in XGA 40 GB combination +[...]

  • Page 24

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Battery Pavilion ze5300 Notebook PC DC809A ABA Pentium 4-D 2.4-GHz 15.0-in SXGA+ 40 GB 256 MB/64 MB integrated iNIC + modem Li ion DC809A ABM Pentium 4-D 2.4-GHz 15.0-in SXGA+ 40 GB 256 MB/64 MB integrated iNIC + modem Li ion DC964A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 4[...]

  • Page 25

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Battery Pavilion ze5200 Notebook PC DB395A ABA Pentium 4-D 2.0-GHz 14.1-in XGA 40 GB 512 MB/64 MB integrated iNIC + modem Li ion DB396A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB 512 MB/64 MB integrated iNIC + modem Li ion DB397A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 60 GB[...]

  • Page 26

    Notebook Product CPU Display CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze4300 Notebook PC DC950A ABA 15.0-in XGA 40 GB combination 256 MB/64 MB integrated iNIC + modem Li ion DC958A ABA 15.0-in XGA 30 GB combination 256 MB/64 MB integrated iNIC + modem Li ion DC972A ABA 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB inte[...]

  • Page 27

    CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Athlon 1.47-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB integrated iNIC + modem Li ion Athlon 2.0-GHz 15.0-in XGA 40 GB combination + diskette 512 MB/64 MB integrated iNIC + modem + 802.11b Li ion Athlon 1.67-GHz 15.0-in XGA 30 GB combination + diskette 256 MB/6[...]

  • Page 28

    Notebook Product CPU Display CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG024A ABL Celeron 2.0-GHz 15.0-in XGA 60 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG025A ABD Celeron 2.2-GHz 15.0-in XGA 30 GB combination + diskette 512 MB/64 MB integrated iNIC + modem + 802.11b Li ion DG026A AB0 Pentium 4-M 2.[...]

  • Page 29

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze4200 Notebook PC DB385A ABA Celeron 1.7-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB integrated iNIC + modem Li ion DB386A ABA Celeron 1.8-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB integrated iNIC + modem Li ion DB953A ABA Celeron[...]

  • Page 30

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DC709A ABH Athlon 1.53-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC709A ABU Athlon 1.53-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC710A ABE Athlon 1.67-GHz 15.0-in XGA 3[...]

  • Page 31

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DC816A UUZ Pentium 4-M 2.2-GHz 15.0-in SXGA+ 60 GB combination + diskette 512 MB/64 MB integrated iNIC + modem Li ion DC850A ABD Celeron 1.8-GHz 14.1-in XGA 20 GB DVD 128 MB/16 MB integrated iNIC + modem Li ion DD506A ABF Athlon 1.47-GHz 14.1-in XG[...]

  • Page 32

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze4100 Notebook PC F5855 H/ABA Celeron 1.6-GHz 14.1-in XGA 20 GB combination 256 MB/32 uma LAN + modem Li ion F5856 H/ABA Celeron 1.8-GHz 14.1-in XGA 30 GB combination 512 MB/32 uma LAN + modem Li ion F5859 H/ABA Celeron 1.6-GHz 14.1-in XG[...]

  • Page 33

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Evo Notebook N1050v Series DC749A ABF Celeron 1.6-GHz 14.1-in XGA 30 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC749A ABH Celeron 1.6-GHz 14.1-in XGA 30 GB combination + diskette 256 MB/64 MB integrated iNIC + mod[...]

  • Page 34

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2500 Series Mobile PC DB390A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 60 GB combination + diskette 512 MB/64 MB integrated iNIC + modem + 802.11b Li ion DB391A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB combination + diskette 512 MB/64 MB[...]

  • Page 35

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DC723A AB0 Pentium 4-D 2.53-GHz 15.0-in XGA 40 GB combination + diskette 256 MB/64 MB integrated iNIC + modem + 802.11b Li ion DC724A AB0 Pentium 4-D 2.53-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC725A AB0 P[...]

  • Page 36

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DC754A ABV Pentium 4-D 2.53-GHz 15.0-in XGA 40 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC755A ABE Pentium 4-D 2.4-GHz 15.0-in XGA 30 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC755A ABZ Pent[...]

  • Page 37

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG017A ABU Celeron 2.0-GHz 14.1-in XGA 20 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG017A UUG Celeron 2.0-GHz 14.1-in XGA 20 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG079A AB2 Pentium 4-D 2[...]

  • Page 38

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG097A AB5 Pentium 4-D 2.53-GHz 15.0-in XGA 40 GB DVD/RW + diskette 256 MB/64 MB integrated iNIC + modem + 802.11b Li ion DG098A ABB Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB integrated iNIC + modem Li ion DG098A ABE Pentium 4[...]

  • Page 39

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2100 Series Mobile PC DB381A ABA Athlon 1.53-GHz 14.1-in XGA 40 GB combination 512 MB/64 MB integrated iNIC + modem Li ion DB382A ABA Athlon 1.67-GHz 15.0-in XGA 60 GB combination 512 MB/64 MB integrated iNIC + modem Li ion DB383A A[...]

  • Page 40

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DC708A ABG Athlon 1.53-GHz 14.1-in XGA 30 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC735A ABC Celeron 1.6-GHz 14.1-in XGA 30 MB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC735A ABL Celeron 1.6-G[...]

  • Page 41

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DC742A AK8 Celeron 1.6-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC742A UUG Celeron 1.6-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC743A ABB Celeron 1.8-GHz 15.0-in XGA 2[...]

  • Page 42

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DC805A ABF Pentium 4-M 2.0-GHz 15.0-in SXGA+ 30 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC806A ABH Celeron 1.6-GHz 14.1-in XGA 20 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC806A AB7 Celeron[...]

  • Page 43

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DD516A AB5 Pentium 4-M 1.8-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DD517A ABA Athlon 1.67-GHz 15.0-in. XGA 30 GB combination 256 MB/64 MB integrated iNIC + modem Li ion DD664A ABU Athlon 1.46-GHz 14.1-in. XG[...]

  • Page 44

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DF840A ABC Athlon 1.8-GHz 15.0-in XGA 40 GB combination + diskette 512 MB/64 MB integrated iNIC + modem Li ion DF840A ABL Athlon 1.8-GHz 15.0-in XGA 40 GB combination + diskette 512 MB/64 MB integrated iNIC + modem Li ion DF841A ABC Athlon 2.0-GHz [...]

  • Page 45

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DF976A ABG Athlon 2.0-GHz 15.0-in SXGA+ 40 GB combination + diskette 256 MB/64 MB integrated iNIC + modem + 802.11b Li ion DF977A AB0 Athlon 1.67-GHz 14.1-in XGA 30 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DF978A AB5 Athlon 1.6[...]

  • Page 46

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG047A AB2 Pentium 4-M 2.0-GHz 15.0-in XGA 40 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DG048A ACJ Pentium 4-M 2.2-GHz 15.0-in XGA 40 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem + 802.11b Li ion DG048A AB0 Pentium 4-M[...]

  • Page 47

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery DG327A ABZ Pentium 4-M 2.2-GHz 15.0-in SXGA+ 40 GB combination + diskette 512 MB/64 MB integrated iNIC + modem Li ion DG615A AB2 Celeron 1.8-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB integrated iNIC + modem Li ion DG616A AB2 Pentium 4-M 2.2-GH[...]

  • Page 48

    Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 1100 Series Mobile PC F5781 H/ABU Celeron 1.6-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/uma LAN + modem Li ion F5781 H/ABZ Celeron 1.6-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/uma LAN + modem Li ion F5782 H/ABZ Celeron 1.6-GHz [...]

  • Page 49

    Table 1-2. Product Comparisons HP Pavilion ze5300 Processor* Pentium 4-D (2.4-, 2.53-, 2.66-, and 2.8-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512 MB modules. At least 256 MB SDRAM preinstalled. Display 15.0-inch XGA (1024 × 768) or SXGA+ ( 1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT. Video ATI Mobility Radeon graphics accel[...]

  • Page 50

    HP Pavilion ze4100 Processor* Pentium 4-M (1.7-, 1.8-, and 2.0-GHz) Celeron (1.6-, 1.7-, and 1.8-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512 MB modules. At least 128 MB SDRAM preinstalled. Display 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT. Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB U[...]

  • Page 51

    HP nx9010 Processor* Pentium 4-D (2.4-, 2.53-, and 2.66-GHz) Celeron (2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512 MB modules. At least 256 MB SDRAM preinstalled. Display 15.0-inch XGA (1024 × 768) or SXGA + (1400 × 1050) active-matrix TFT. Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP gr[...]

  • Page 52

    Compaq Evo Notebook N1050v Processor* Pentium 4-M (1.8-GHz) Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512 MB modules. At least 256 MB SDRAM preinstalled. Display 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT. Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x A[...]

  • Page 53

    Compaq Presario 2500 Processor* Pentium 4-D (2.0-, 2.4-, 2.53-, 2.66-, and 2.8-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512 MB modules. A t least 256 MB SDRAM preinstalled. Display Pow er States Athlon (1.46-, 1.53-, 1.67-, and 1.8-GHz) ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capabilit[...]

  • Page 54

    Features The following illustrations show the notebook’s main ex ternal features. For an exploded view of the notebook, see page 4-2. Figure 1-1. Front View HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, and Compaq Presario 2100 2. One-touch buttons. 3. Keyboard status lights. 4 . Power button. Turns the notebook on and off. 5. Touch pad[...]

  • Page 55

    Figure 1-2. Back View HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, and Compaq Presario 2100 14. Two universal serial bus (USB) ports. 15. LAN port.* 16. S-video port.* 17. Parallel port (LPT1). Use this port for a parallel printer or other parallel device. 18. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other[...]

  • Page 56

    Figure 1-3. Bottom View HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, and Compaq Presario 2100 2 8. Hard disk drive. 2 9. Battery latch. 3 0. SDRAM door. 31. Reset button. 32. Port replicator connect.* 33. Mini-PCI door (no user parts inside). * on certain models 1-50 Product Information Service Manual[...]

  • Page 57

    Figure 1-4. Front View HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 1. Notebook open/close latch. 2. One-touch buttons. 3. Keyboard status lights. 5. Touch pad, scroll pad, click buttons, plus on-off button. 6. Main status lights (le ft to right): power mode, hard disk activity, battery. 7. Infrared port.* 8. Wireless on-off butto[...]

  • Page 58

    Figure 1-5. Back View HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 15. AC adapter jack. 17. LAN port.* 18. External keyboard/mouse port. 19. Parallel port (LPT1). Use this port for a parallel printer or other parallel device. 20. External monitor port. 21. S-video port.* 22. Kensington lock slot (security connector). 23. Modem por[...]

  • Page 59

    Figure 1-6. Bottom View HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 27. Hard disk drive. 28. Battery latch. 30. SDRAM door. 31. Port replicator connect.* 32. Reset button. *on certain models 29. Mini-PCI door (no user parts inside). Service Manual Product Information 1-53[...]

  • Page 60

    Operation This section gives an overview of the notebook’s operation. Turning the Notebook On and Off You can start and stop your notebook using its power button. H owever, at certain times you m ight want to use other methods to start or stop the notebook—depending on power considerations, ty pes of active connections, and start-up time. Note [...]

  • Page 61

    Checking the Status of the Notebook The main status lights on the front of the notebook re port power status, battery status, and hard disk activity. Table 1-4. Main Status Lights (front of notebook) Meaning Pow er status On: notebook is on (even if the display is off). Blinking: notebook is in Standby mode. Off: notebook is off or in Hibernation m[...]

  • Page 62

    Using Fn Hot Keys The combination of the Fn key plus another key creates a hot key —a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. Table 1-6. Fn Hot Keys Hot Key Effect Fn+F1 Decreases the display brightness. Fn+F2 Increases the display brightne[...]

  • Page 63

    Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the or der listed. Press the power button to restart. • If possible, shut down Windows: Windows XP: press CTRL+ALT+DEL, and then click Shut Down, Restart. Windows 2000: press CTRL+ALT+[...]

  • Page 64

    Specifications The following tables list the specifications for the notebook and its accessories. These are subject to change: for the latest versions, see the HP Notebook Web site ( www.hp.com /notebooks ). Table 1-7. Specifications Physical A ttributes Size (14-inch display): 328 × 272 × 33 mm (12.9 × 10.7 × 1.3 in). Size (15-inch display): 3[...]

  • Page 65

    Processor and Bus Architecture (continued) HP nx9010: 2.4-, 2.53-, or 2.66-GHz Intel De sktop Pentium 4 processor-D w ith Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-pow er processor with 400-MHz processor sy stem bus. or 2.0-GHz Intel Mobile Celeron-D processor with 256-KB L2 cache and 1.45-V core low-pow er processor [...]

  • Page 66

    Video 14.1-inch XGA (1024 × 768), or 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix (TFT ) LCD display. Hardware 3D acceleration, hardw are DVD acceleration. External monitors up to 1600 × 1200 resolu tion, 16M colors, and at least 85 Hz refresh rate (only 60 Hz at 1400 × 1050). Refresh rate and clarity may vary depending on m[...]

  • Page 67

    Modem (certain models) Software-based modem. Data speed: 56 Kbps (V.92) maximum. Fax speed: 14.4 Kbps, Class 1 and 2. Modulation: V.21, V.22, V.22bis, V.23, V.32, V.32bis, V.34, V.90, V.92, X2, Bell 103, Bell 212A. Synchronous transfer: V.80. Compression: V.42bis, MNP5. Error correction: V.42, MNP2-4. Fax: Group 3 fax, Class 1. V.17, V.27ter, V.29,[...]

  • Page 68

    Table 1-8. Accessories Accessory Description Pavilion ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 Memory F4694-60901 317434-001 128MB DDR266B • • • • F4695-60901 317435-001 256MB DDR266B • • • ?[...]

  • Page 69

    Accessory Description Pavilion ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 Power Options F4600-60901 AC-Adapter-Ultraslim Delta 75W s/PFC • • F4809-60901 319411-001 Battery, Li ion 4.4AHr 8 Cell Li ion •[...]

  • Page 70

    Internal Design The motherboard PCA is the central com ponent of the notebook’s design. It plays a role in virtually all system functions. The CPU m odule and m ost other subsystems connect to the m otherboard. The following figure shows the connections am ong the notebook’s replaceable electronic m odules. Table 1-9 on page 1-65 lists the role[...]

  • Page 71

    Table 1-9. Functional Structure Description Bootup CPU module Motherboard Hard disk drive Floppy drive Main processor (MMO). Primary system circuitry , system BIOS. First source of disk-based startup code. Second source of di sk-based startup code. Processor CPU module Motherboard Main processor, numeric dat a processor, L1 and L2 cache. Primary sy[...]

  • Page 72

    2 Removal and Replacement This chapter tells you how to remove and replace the notebook’s com ponents and assemblies. The it ems mar ke d b y • in the following table are user-replaceable. Table 2-1. Removal Cross-Reference Assembly, display (page 2-23). Case, bottom (page 2-59). Case, top (page 2-26). CPU module (page 2-44). Doors, PCMCIA (pag[...]

  • Page 73

    Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 – 2,5 1.7 – 2.2 M2.5 (hinges) 3,5 – 4,0 3.0 – 3.4 M2.5 (other) 2,5 – 3,0 2.2 – 2.6 M3 2,5 – [...]

  • Page 74

    Disassembly Flowchart The following diagram shows the general “path” you will use when disassem bling the notebook to access any particular component. Figure 2-1. Disassembly Flow Service Manual Removal and Replacement 2-3[...]

  • Page 75

    Removing the Battery (User-Replaceable) Required Equipment • None. Removal Procedure • Slide the battery’s release latch, then pull the battery out of its compartm ent. Figure 2-2. Removing the Battery 2-4 Removal and Replacement Service Manual[...]

  • Page 76

    Removing a SDRAM Module (User-Replaceable) The notebook has no system m emory built into its m otherboard, but has two slots for SDRAM modules. One slot contains an SDRA M module that was factory installed. Note HP Pavilion ze5300, ze5200, ze4300, ze4200, and ze4100, HP nx9010, nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Presario [...]

  • Page 77

    Note The SDRAM door on HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models is located in the rear left corner of the notebook bottom, as indicated in Figure 2-4. The procedure for removing the SDRAM door and modules is the same for all notebook models. Figure 2-4. Removing an SDRAM Module HP Pavilion 5300 and 5200, HP nx9010, and [...]

  • Page 78

    Removing the Wireless LAN Mini-PCI Card (User-Replaceable) Certain notebooks include a wireless LAN m ini-PCI card under the mini-PCI door on the bottom of the notebook. Caution Handle the Mini-PCI card only by its edges and provide proper grounding, or you might damage the card through electrostatic discharge. Required Equipment • #0 Phillips sc[...]

  • Page 79

    Note The Mini-PCI Card door on HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models is located in the front center area of the notebook bottom, as indicated in Figure 2-6. The procedure for removing the Mini-PCI door and ca rd is the same for all notebook models. Figure 2-6. Removing the Mini-PCI Card HP Pavilion 5300 and 5200, HP [...]

  • Page 80

    Removing the Hard Disk Drive (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure Important If you are installing a new hard disk drive, load the factory software and operating system on the drive as described in “Recovering the Fa ctory Software,” as shown on the next page. 1. 2. 3. Unplug the AC adapter, if pre[...]

  • Page 81

    4. 5. Remove the four M3.0×4.0 m m screws from the hard disk drive and hard disk drive tray, then lift the drive out of the tray. Remove the connector from the hard disk drive. Figure 2-8. Removing the Hard Disk Drive Tray Recovering the Factory Software The following procedure describes how to recover the notebook’s original software and operat[...]

  • Page 82

    Replacing Small Parts (User-Replaceable) The user can replace the following small parts. Table 2-4. Replacing Small Parts Part Replacement Procedu re Rubber screw plugs, display (on displa y bezel) Insert a small flat-blade screwdriver under the rubber screw plug and pry it loose. To replace, firmly press the adhesive side of the screw plug into th[...]

  • Page 83

    Removing the Keyboard Cover (User-Replaceable) Required Equipment • #1 Phillips screwdriver. • Small flat-blade screwdriver. Removal Procedure 1. 2. 3. Unplug the AC adapter, if present, and then remove the battery . Remove the two M2.5×4.0 m m hinge cover screw s that secure the keyboard cover to the rear of the notebook. Carefully insert a f[...]

  • Page 84

    4. If necessary, while holding the center of the cove r, carefully insert the flat-blade screwdriver under the right side of the display assembly hinge, gently pry up, and then lift the cover out. This procedure might need to be repeated on the left side of display assem bly hinge to com pletely remove the cover. Figure 2-9. Removing the Key board [...]

  • Page 85

    Note When removing the keyboard cover on HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models, disconnect the speaker cable as indicated in Figure 2-10. Figure 2-10. Disconnecting the Speaker Cable Reassembly Note • Insert the tabs on the left- and right-center of the panel into the mating slots under the keyboard, and then press[...]

  • Page 86

    Removing the Speaker Assembly (User-Replaceable) Note The following speaker assembly removal proc edures apply only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 Series notebooks. T he HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 Series notebook speakers ar[...]

  • Page 87

    Removing the Keyboard (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. Unplug the AC adapter, if present, and remove the battery . Remove the keyboard cover (page 2-12). Remove the four M2.5×4.0 m m screws that secure the key board to the top case. Lift up on the keyboard at the switchboard PCA[...]

  • Page 88

    Figure 2-12. Removing the Key board (User-Replaceable) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Service Manual Removal and Replacement 2-17[...]

  • Page 89

    Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. Unplug the AC adapter, if present, and then remove the battery . Remove the keyboard cover (page 2-12). Disconnect both the 2-wire and 4-wire cables that connect the switchboard PCA to the top case and speaker assembly, respectively. Remove the M2.5×4.0 m m screw that[...]

  • Page 90

    Removing the Switchboard PCA (User-Replaceable) Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. Unplug the AC adapter, if present, and then remove the battery . Remove the keyboard cover (page 2-12). Disconnec[...]

  • Page 91

    Removing the CD/DVD Drive (User-Replaceable) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. Unplug the AC adapter, if present, and remove the battery . R[...]

  • Page 92

    Figure 2-15. Removing the CD/DVD Driv e HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and 1010, and Compaq Presario 2100 and 1100 Models Service Manual Removal and Replacement 2-21[...]

  • Page 93

    Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Keyboard cover (page 2-12). • Keyboard (page 2-16). Remove th[...]

  • Page 94

    Removing the Display Assembly (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. 7. Unplug the AC adapter, if present, and remove the battery . Remove the keyboard cover (page 2-12). Remove the two M2.5×6.0 m m retaining screw s from the notebook rear panel. Remove the M2.5×4.0 [...]

  • Page 95

    Figure 2-17. Removing the Display Assembly 2-24 Removal and Replacement Service Manual[...]

  • Page 96

    Reassembly Notes Important After replacing the display assembly or motherboar d, you must use the Se rvice Utilities floppy disk to reprogram the EEPROM on the motherboard for the new display. 1. Download the notebook series service package from the Partnership Web site (see page vii), and create a Service Utilities floppy disk as described in the [...]

  • Page 97

    Removing the Top Case (Authorized Service Providers Only) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. -20 3. 4. 5. 6. 7. 8. 9. Unplug the AC adapter, if [...]

  • Page 98

    Figure 2-18. Removing the Top Case HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and 1010, and Compaq Presario 2100 and 1100 Models Service Manual Removal and Replacement 2-27[...]

  • Page 99

    Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. -20 3. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • S[...]

  • Page 100

    4. Remove the following 16 screws: • Six M2.5×7.0 mm screw s on the rear edge of the notebook. • Two M2.5×6.0 mm screws on each side of the docking connector. • One M2.5×6.0 mm screw behind the battery bay. • Three M2.5×7.0 mm screw s around the middle fan vent. • One M2.5×4.0 mm screw in the battery bay. • Three M2.5×7.0 mm screw[...]

  • Page 101

    5. 6. Turn the notebook top side up with the rear panel facing forward. Remove the two M2.5×7.0 m m screws from the rear of the bottom case. Figure 2-20. Removing the Top Case Screws HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 Models 2-30 Removal and Replacement Service Manual[...]

  • Page 102

    7. 8. 9. 10. Position the notebook so the front faces forward. Disconnect the floppy drive flex cable from the lo w insertion force (LIF) connector to which it is connected. Release the ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable from the system board. Remove the following four screws : • One M2.5×7.0[...]

  • Page 103

    Removing the Floppy Drive (Authorized Service Providers Only) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. Unplug the AC adapter, if present, [...]

  • Page 104

    Figure 2-22. Removing the Floppy Drive HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and 1010, and Compaq Presario 2100 and 1100 Models Reassembly Notes Caution Do not excessively bend or fold the floppy driv e cable. Excessive flexing can damage the floppy drive cable connections. • Connect the floppy drive ca[...]

  • Page 105

    Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. 7. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Hard disk drive (page 2-9). • Keyboard cover (page 2-12[...]

  • Page 106

    Figure 2-23. Removing the Floppy Drive HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 Models Reassembly Notes Caution Do not excessively bend or fold the floppy driv e cable. Excessive flexing can damage the floppy drive cable connections. Service Manual Removal and Replacement 2-35[...]

  • Page 107

    Removing the Infrared (I/R) PCA (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Keyboard (page 2-16). • Switchboard PCA (pa[...]

  • Page 108

    3. 4. 5. Disconnect the I/R PCA cable from the m otherboard. Remove the two M2.5×4.0 m m screw s that secure the I/R PCA to the bottom case. Remove the I/R PCA. Figure 2-24. Removing the I/R PCA Reassembly Note Caution Use care when handling the I/R PCA cabl e. Damaging the cable can degrade notebook performance. • Make sure you route the I/R PC[...]

  • Page 109

    Removing the Audio PCA (Authorized Service Providers Only) Note The following audio PCA removal instructions apply only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. Unplug the AC adapter, if present, and remove the battery . Remove these additional [...]

  • Page 110

    3. 4. 5. 6. 7. 8. Disconnect the audio PCA cable from the m otherboard. Remove the audio PCA cable from the clip on the bottom case. Remove the two M2.0×3.0 m m flathead screw s that secure the audio PCA shield to the bottom case. Remove the audio PCA shield. Remove the M2.0×3.0 m m flathead screw th at secures the audio PCA to the bottom case. R[...]

  • Page 111

    Removing the Heat Sink (with Fan) (Authorized Service Providers Only) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. Unplug the AC adapter, if present[...]

  • Page 112

    Caution Do not spin the fan blades with your finger or you could damage the fan’s bearings. Reassembly Notes • If the thermal pad is damaged, use a sharp knife or scraper to carefully remove it from the heat sink, then attach a new thermal pad. • Install the heat sink screws in this order: 1. Install all three screws lightly. 2. Fully tighten[...]

  • Page 113

    Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). •[...]

  • Page 114

    Caution Do not spin the fan blades with your finger or you could damage the fan’s bearings. Reassembly Notes • If the thermal pad is damaged, use a sharp knife or scraper to carefully remove it from the heat sink, then attach a new thermal pad. • Install the heat sink screws in this order: 1. Install all four screws lightly. 2. Fully tighten [...]

  • Page 115

    Removing the CPU Module (Authorized Service Providers Only) Required Equipment • Small flat-blade screwdriver. Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Removal Procedure 1. 2. Unplug the AC adapter, if present, and remov[...]

  • Page 116

    3. Turn the lock screw one-half turn counterclockwise to release the CPU module (you should hear a light snap). Carefully lift the CPU module off of its socket on the m otherboard. Figure 2-28. Removing the CPU Module HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and 1010, and Compaq Presario 2100 and 1100 Models[...]

  • Page 117

    Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Removal Procedure 1. 2. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Keyboard (page 2-16). • Switchboard PCA (page 2-18). ?[...]

  • Page 118

    3. 4. Slide the front tip of the locking arm sligh tly to the right and then sw ing it up and back. Carefully lift the CPU module off of its socket on the m otherboard. Figure 2-29. Removing the CPU Module HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 Models Reassembly Notes Caution Each time you install a new CPU module, you mu st[...]

  • Page 119

    Removing the RJ11/1394 Connector Module (Authorized Service Providers Only) Note The following RJ11/1394 connector module removal instructions apply only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • Small flat-blade screwdriver. Removal Procedure 1. 2. Unplug the AC adapter, if present, and remove[...]

  • Page 120

    3. Remove the four screws that secure the hard disk drive guide to the bottom case. Note The four screws that secure the hard disk drive guide are two different sizes. The screw in the upper left corner is a M2.5×6.0 mm screw. The re maining three screws are M2.0×4.0 mm screws. Make sure these screws are installed in the corre ct locations when r[...]

  • Page 121

    Removing the Motherboard (Authorized Service Providers Only) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure Note: Before Replacing the Motherboard If possible, re[...]

  • Page 122

    Caution: Wireless Models Be careful when removing and attaching antenna c ables. Damage to cables or connectors can degrade performance. Wireless models only: Remove the m ini-PCI door and unplug the two antenna cables from the mini-PCI card. Do not rem ove the mini-PCI card at this tim e. 3. 4. 5. 6. 7. 8. Remove the four M2.5×4.0 m m screws that[...]

  • Page 123

    Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure Note: Before Replacing the Motherboard If possible, record the computer’s electronic se rial number before you replace the motherboard. You will then store the electronic serial[...]

  • Page 124

    Caution: Wireless Models Be careful when removing and attaching antenna c ables. Damage to cables or connectors can degrade performance. Wireless models only: Remove the m ini-PCI door and unplug the two antenna cables from the mini-PCI card. Do not rem ove the mini-PCI card at this tim e. 3. 4. 5. Remove the two M2.0×4.0 m m screws that secure th[...]

  • Page 125

    7. 8. 9. 10. Disconnect the modem board cable from the m otherboard. Disconnect the 1394 board cable from the m otherboard. Disconnect the fan cable from the m otherboard and remove the fan. Disconnect the audio board cable from the m otherboard. Figure 2-33. Disconnecting the Motherboard Cables 2-54 Removal and Replacement Service Manual[...]

  • Page 126

    11. 12. 13. 14. Remove the four M5.0×10.m m standoffs from the notebook rear panel (two on each side of the parallel and external monitor connectors). Remove the three M2.5×6.0 mm screws that secure the CD/DVD drive rear alignment rail to the bottom case. Remove the CD/DVD drive rear alignment rail. Remove the two screws that secure the CD/DVD dr[...]

  • Page 127

    Figure 2-34. Removing the Motherboard 2-56 Removal and Replacement Service Manual[...]

  • Page 128

    Reassembly Notes Important After replacing the display assembly or motherboar d, you must use the Se rvice Utilities floppy disk to reprogram the EEPROM on the motherboard for the new display. 1. Download the notebook Series service package from the Partnership Web site (see page vii), and create a Service Utilities floppy disk as described in the [...]

  • Page 129

    1. 2. Remove the following com ponents from the old m otherboard and install onto the new motherboard: • CPU module • Wireless LAN mini-PCI card (if present) • SDRAM modules Follow the reassembly notes in the section entitled “Rem oving the Motherboard” on page 2-50. Note: After Replacing the Motherboard If present, insert the modem port [...]

  • Page 130

    Replacing Components on a Bottom Case Reassembly Procedure 1. 2. 3. 4. 1. 2. 3. 4. 5. Transfer the plastic wireless panel, and if pr esent, the docking port cover from the old bottom case to the new bottom case. Install a new Microsoft Product ID label. Transfer the old serial number label and install a new overlay, or create a new serial number la[...]

  • Page 131

    Replacing the Left and Right Antennas If you need to remove or replace an antenna, see the figure below. Caution Handle the connector ends of the antennas care fully. Failure to do so could degrade notebook performance. Handle the antenna routing metal tabs in the bo ttom case carefully. These tabs can be easily broken. 1. 2. Carefully remove both [...]

  • Page 132

    Repairing the BIOS IC (Authorized Service Providers Only) The notebook’s BIOS IC cannot be replaced separately. If it is defective, you must replace the motherboard. In som e cases, however, you might be able to reprogram a m alfunctioning BIOS IC using either e-DiagTools for Windows, a BIOS fl oppy disk, or a Crisis Recovery floppy disk. If the [...]

  • Page 133

    Using a BIOS Floppy Disk If you do not have a BIOS floppy disk, download the package from the Partnership Web site (see page vii) under Product Support Information in the Service and Support Library. Follow the instructions for creating the BIOS floppy disk. Caution Make sure to use the correct BIOS floppy di sk for the notebook model you are repai[...]

  • Page 134

    Removing Other Components (Authorized Service Providers Only) Required Equipment • #0 and #1 Phillips screwdrivers. • Small flat-blade screwdriver. Removal Procedure 1. 2. Unplug the AC adapter, if present, and remove the battery . Remove the assem blies and follow the additional steps listed in the table below. Table 2-5. Removing Components C[...]

  • Page 135

    Component Removal Proce dure A dditional Steps Guide, HDD Keyboard cover (page 2-12). Speaker (page 2-15). Keyboard (page 2-16). Switchboard PCA (page 2-18). CD/DVD (page 2-20). Display (page 2-23). Top case (page 2-26). When replacing the HDD guide, make sure you only replace the two right screw s. Do not replace the tw o left screws. Heat sink (w[...]

  • Page 136

    3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information ! Checking for customer abuse (page 3-3). ! Troubleshooting the problem (page 3-3). ! Verifying the repai[...]

  • Page 137

    Troubleshooting The suggestions in this section can help isolate a nd repair the cause of a problem. To ensure quality repair, follow the basic troubleshooting steps shown below. Check the customer’s description of the problem and any supporting information. Try to duplicate the customer’s problem. Troubleshoot the problem using: - Diagnostic t[...]

  • Page 138

    Checking for Customer Abuse Some notebooks m ight appear to have been damaged by custom er abuse. Use these guidelines to help determine if this is the case: • If the shipping box is seriously damaged, custom er abuse cannot be declared. • If the damage could have a cause other than customer abuse, custom er abuse cannot be declared. • If the[...]

  • Page 139

    Swapping modules that m ight be defective with others known to be good is generally an ideal w ay to find the module responsible for the problem . A failure sym ptom is rarely caused by m ore than one module, so you will not usually need to replace m ore than one to correct a particular failure. After you replace a module, the notebook will norm al[...]

  • Page 140

    Suggestions for Troubleshooting Table 3-2. Scope of Diagnostic Tools Function e-Diagtools Pow er-On Self-Test Sycard PCCtest 450 WMI/ Toptools (if installed) BIOS Setup Bootup Tests Describes Configures Processor Tests Describes Memory Tests Tests Describes Describes Fan Tests Batteries T ests (CMOS battery only) Describes Display Tests Describes C[...]

  • Page 141

    If you cannot isolate the cause of a problem using the above diagnostic tools, use the suggestions in the following table to help find the problem. Table 3-3. Troubleshooting Suggestions Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments To help determine likely causes of a problem, determine w hich replaceable mo[...]

  • Page 142

    Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Sluggish startup or shutdown. Use Tools tab in disk’s Properties sheet to check hard disk. Use Disk Defragmenter to optimize hard disk. Delete temporary and unneeded files. Hard drive. Error message such as “Invalid system disk” or “Auto IDE error”. Chec[...]

  • Page 143

    Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Notebook has short operating time when on battery. Turn down display brightness. Check timeout settings in Power in Control Panel. Check power management settings in BIOS Setup. Try default settings. Battery gauge might need calibration. Run HP Battery Optimizer f[...]

  • Page 144

    Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments AC adapter does not power notebook. Try another AC adapter, if available. AC adapter. Motherboard. AC adapter cannot be repaired, and must be replaced. Battery indicator is inaccurate. Time Remaining is an estimate based on notebook’s power use at that moment. I[...]

  • Page 145

    Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Display Dark display, no light. Make sure notebook is turned on and warmed up. Check power supply . Make sure SDRAM modules are installed properly. Adjust display brightness. Press Fn+F5 several times. Try external monitor. Display cable connection. SDRAM modules.[...]

  • Page 146

    Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Files corrupted. Run virus scan program. Check hard disk using Tools tab in disk’s Properties sheet. Test hard disk drive with e-Diagtools diagnostics. Back up files if possible, then use Recovery CDs to reformat hard disk and reinstall factory softw are. Disk c[...]

  • Page 147

    Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Region Code error. Important: Most DVD drives allow region code to be changed only a limited number of times (usually no more than four). When this limit is reached, last change is hard-coded on DVD drive, and is permanent. Refer to DVD player softw are help for d[...]

  • Page 148

    Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Touch pad General problems. Check settings in Control Panel. Make sure touch pad is enabled in Mouse Properties. By default, touch pad is disabled if external PS/2 mouse is connected, Use BIOS Setup to check settings. Top case. In Mouse Properties, select Synaptic[...]

  • Page 149

    Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Serial/Parallel/USB General problems. Check connections. Restart notebook. Use troubleshooters in Windows Help. Check settings in Control Panel. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vii) for lat[...]

  • Page 150

    Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments LA N/network General problems. Try connecting notebook to another network station (if applicable). If green light next to LAN port does not light, LAN cable may not be connected to network or network may be down. Use networking troubleshooter in Windows Help. Chec[...]

  • Page 151

    Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Wireless Mini-PCI card. Make sure all cables are properly connected to mini- PCI card and motherboard. Check for damaged coaxial cables or connectors. General problems. Check TCP/IP setup in Control Panel. Antenna PCAs. Check SSID, channel, and encryption settings[...]

  • Page 152

    Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Notebook pauses or runs sluggishly. May be normal Windows behavior (background processing can affect response time). Certain operations (such as virus scanning or file browsers) can affect performance. Press Ctrl+Alt+Del to see if an application is not responding.[...]

  • Page 153

    Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrum entation (page 3-26). • BIOS Setup utility (page 3-26[...]

  • Page 154

    10. 11. 12. 13. 14. After each run, press F2 to return to the adva nced test screen, or press F4 to view the Support Ticket. Exit. Press F3 and then any key to exit and reboot. Optional: open the Support Ticket. In Windows, click Start > All Programs (or Program s) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windo[...]

  • Page 155

    First, confirm the failure by perform ing a “clean” boot, as described below. Note that if the notebook fails to restart with a clean boot, it requires repair. 1. 2. 3. 4. Remove all accessories, including SDRAM m odules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. Provide “clean” AC power—no auto [...]

  • Page 156

    Beep Codes* POST Description 2-1-4-3 Display BIOS copy right notice. 2-1-4-4 Initialize MultiBoot. 2-2-1-1 Display CPU ty pe and speed. 2-2-1-2 Initialize EISA board. 2-2-1-3 Test keyboard. 2-2-2-1 Set key click if enabled. 2-2-2-2 Enable USB devices. 2-2-3-1 Test for unex pected interrupts. 2-2-3-2 Initialize POST display service. 2-2-3-3 Display [...]

  • Page 157

    Beep Codes* POST Description 3-4-4-1 Clear parity checkers. 3-4-4-2 Display MultiBoot menu. 3-4-4-3 Clear screen (optional). 3-4-4-4 Check v irus and backup reminders. 4-1-1-1 Try to boot with INT 19. 4-1-1-2 Initialize POST Error Manager (PEM). 4-1-1-3 Initialize error logging. 4-1-1-4 Initialize error display function. 4-1-2-1 Initialize system e[...]

  • Page 158

    The following table lists POST messages and explanations for reported problem s. If the system fails after you make changes in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. Table 3-5. POST Messages Message Description 0200 Failure Fixed Disk Fixed (hard) disk is not working or not c onfigured prope[...]

  • Page 159

    Message Description 02F5: DMA Test Failed ServerBIOS2 test error: Cannot write to extended Direct Memory Access (DMA) registers. 02F6: Software NMI Failed ServerBIOS2 test error: Cannot generate software Non-Maskable Interrupt (NMI). 02F7: Fail-Safe Timer NMI Failed ServerBIOS2 test error: Fail-safe timer takes too long. device Address Conflict Add[...]

  • Page 160

    Sycard PCCtest 450/460 PC Card (Optional) The PCCtest 450 and 460 cards (version 1.05) fro m Sycard Technology are the only recomm ended diagnostic tools that test the functionality of th e PCMCIA slots using a PCMCIA card. Each is a Type II PC card that works with test software to exercise PCMCIA functi ons. (For details, see the Sycard Technology[...]

  • Page 161

    Windows Management Instrumentation (WMI) The Windows Management Instrum entation is basically sets of rules for accessing inform ation about a notebook. WMI allows an application to determine, for exam ple, the operating system being used, which hardware and software com ponents are in the notebook, and possibly whether any of the components need r[...]

  • Page 162

    3. 4. The pointing devices are not active in BIOS Se tup, so you will need to use the keyboard to navigate: • Press the LEFT and RIGHT arrow keys to m ove among m enus. • Press the UP and DOWN arrow key s to move am ong parameters in a m enu. • Press F5 or F6 to move through values for the current parameter, or press Enter to change a setting[...]

  • Page 163

    System Dev ices Menu Description Default Video Display Device Sets whether the built -in display automatically sw itches to an external display, if one is detected. Auto External Pointing Devices Disables the in ternal pointing devices when an external pointing device is connected. Auto Legacy USB Support Enables BIOS support for USB mouse, keyboar[...]

  • Page 164

    4 Replaceable Parts This chapter contains an exploded view of the notebook and the following lists of parts: • Notebook replaceable parts (page 4-3). • Accessory replacement parts (page 4-12). • Part number reference (page 4-13). Service Manual Replaceable Parts 4-1[...]

  • Page 165

    Figure 4-1. Exploded View HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, and Compaq Presario 2100 4-2 Replaceable Parts Service Manual[...]

  • Page 166

    Figure 4-2. Exploded View HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 Service Manual Replaceable Parts 4-3[...]

  • Page 167

    Table 4-1. Replaceable Parts Part Exchange Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Part Number F5771J F5761H Repl 1 Cover, Keyboard – 1F Pavilion F5761-60904 319428-001 ?[...]

  • Page 168

    Part Exchange Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Part Number F5771J F5761H Repl 4 PCA, switchboard w/cable 1F Pavilion F5761-60905 317445-001 • • • No 4 [...]

  • Page 169

    Part Exchange Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Part Number F5771J F5761H Repl 5 SPS-KEYBOARD-RU F4640-60925 317443-251 • • No 5 SPS-KEYBOARD-SK 317443-23[...]

  • Page 170

    Part Exchange Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Part Number F5771J F5761H Repl 8 Heat sink – 1F w/fan F4640-60947 319456-001 • • • • No 8 SPS-HEATSI[...]

  • Page 171

    Part Exchange Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Part Number F5771J F5761H Repl 11 PCA, motherboard – KE w/ IEEE 1394 Socket, PCMICIA – 1F Guide, HDD – 1[...]

  • Page 172

    Part Exchange Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Part Number F5771J F5761H Repl 15 Case, bottom assy – FF XPHome F4640-60981 • No 15 Case, bottom assy – [...]

  • Page 173

    Part Exchange Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Part Number F5771J F5761H Repl 17 Tray, HDD – 1F F4640-60903 319417-001 • • • • Yes 18 SPS-DRV HD 60[...]

  • Page 174

    Part Exchange Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Part Number F5771J F5761H Repl 20 SPS PANEL IR 3F W/IR & BUTTO N 319502-001 • No 20 SPS PANEL IR 3F W/IR[...]

  • Page 175

    Table 4-2. Accessory Replaceable Parts Part Exchange Part Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Number F5771J H5761H Repl 128MB DDR266B F4694-60901 317434-001 •[...]

  • Page 176

    Table 4-3. Part Number Reference Part Exchange Part Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl 0950-4162 F2072-69115 HDD-30.0GB 9. 5mm, IB[...]

  • Page 177

    Part Exchange Part Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl 1822-0990 F5765-69204 CPU, Cel-M 1.7 GHz Northwood uFCPGA • • • No 182[...]

  • Page 178

    Part Exchange Part Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl 317443-101 SPS-KEYBOARD-SWE • • No 317443-111 SPS-KEYBOARD-SWI • • N[...]

  • Page 179

    Part Exchange Part Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl 317445-001 PCA, switchboard w/cable 1F Pavilion • • • No 317446-001 SP[...]

  • Page 180

    Part Exchange Part Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl 319436-001 Display 14.1-inch XGA – Pavilion KE • • No 319437-001 Displ[...]

  • Page 181

    Part Exchange Part Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl 319468-002 Card, mini-PCI-802.11B worldw ide • • • • Yes 319468-051 [...]

  • Page 182

    Part Exchange Part Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl 319612-011 SPS-BD SYST EM DF • No 319613-001 SPS-BD SYST EM FF No 319848-0[...]

  • Page 183

    Part Exchange Part Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl • No F4640-60930 SPS-KEYBOARD-T K • • No F4640-60931 Keybd, UK • •[...]

  • Page 184

    Part Exchange Part Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl F4640-60986 F 4640-69086 Case, bottom assy – w/1394 W2K/XPPro • • No F[...]

  • Page 185

    5 Reference Information This chapter includes the following reference information: • Password removal policy. • Display quality statement. Password Removal Policy If the user forgets the system password, the user calls Technical Support to determ ine the proper removal procedure. The user m ust provide proof of ownership, and the notebook must [...]

  • Page 186

    Hewlett-Packard Display Quality Statement TFT display manufacturing is a highly precise but imperfect technology, and m anufacturers cannot produce large displays that are cosmetically perfect. Most, if not all, TFT displays exhibit some level of cosmetic im perfection. These cosmetic im perfections might be visible to the custom er under varying d[...]

  • Page 187

    Table 5-1. LCD Guidelines Type of Imperfec tion Imperfections Not A llowed Electrical Imperfections: Bright dots (a) Dark dots (a) Mechanical Imperfections: Discoloration Polarizer bubbles, dents (b) Definitions of imperfections: a Bright or dark dot: a subpixel (red, green, or blue dot) that is stuck on or off. b Polarizer dent or bubble: a light [...]

  • Page 188

    Service Notes and Obsolete Parts Service notes containing important repair inform ation for these products will be issued as needed. These notes are available online at the Partnership Web site—see page vii. 5-4 Reference Information Service Manual[...]