HP (Hewlett-Packard) NC4200 manual

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Table of contents for the manual

  • Page 1

    Get ting Star ted HP C ompaq Notebook S er ie s Doc u me nt P art Number: 3 6 718 7 -001 Mar ch 2005 This guide explains ho w to set up your hardware and software and begin using your notebook. Enhanced for Accessibility.[...]

  • Page 2

    © Copyright 2005 He wlett-Packard Dev elopment Company , L.P . Microsoft and W indows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark ow ned by its proprietor and used b y Hewlett-P ackard Company under license. The information contained herein is su bject to change without notice. The only warranties for HP produ[...]

  • Page 3

    Getting Started iii Cont ents 1 Hardware Setup Step 1: Identify the Setup Hardware . . . . . . . . . . . . . . . . 1–2 Step 2: Insert the Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–3 Step 3: Connect the Modem . . . . . . . . . . . . . . . . . . . . . . . 1–4 Connecting the Modem to an RJ -11 Jack . . . . . . . . . 1–5 Step 4: [...]

  • Page 4

    iv Ge tt in g St ar te d Cont ents Use the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . 3–8 Turn Off the Notebook Properly . . . . . . . . . . . . . . . . 3–9 Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . 3–10 Access the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . 3–13 4 Component ID Ke[...]

  • Page 5

    Conte nts Getting Started v Repairing or Reinstalling Applicatio ns . . . . . . . . . . . . . . B–4 Reinstalling Applications from Your Hard Drive . . . B–5 Reinstalling Applications from Discs . . . . . . . . . . . . B–5 Repairing the Operating System . . . . . . . . . . . . . . . . . . . B–6 Reinstalling the Operating System . . . . . . .[...]

  • Page 6

    Getting Started 1–1 1 Ha r dw ar e Se tup During hardware setup, you will 1. Identify the hardware required for setup. 2. Insert the battery pack into the notebook, so the battery can begin to char ge as soon as the notebook is connected to external po wer . 3. Connect the modem, so you will be able to register the notebook and operating system d[...]

  • Page 7

    1–2 Getting Started Har dw ar e Setu p Step 1 : Iden tify th e Setup Hardw are T o set up the notebook for the first time, you need the notebook, the A C adapter 1 , the power cord 2 , and the battery pack 3 . If you would like to use the modem to re gister your notebook and operating system during software setup, you will also need the modem cab[...]

  • Page 8

    Hard war e Setup Getting Started 1–3 Step 2 : Inser t the B at tery P ac k T o insert the battery pack: ✎ Battery packs v ary by model. 1. T urn the notebook upside do wn. 2. Slide the battery pack 1 into the battery bay until it is seated. 3. Press the battery pack 2 into the battery bay until it clicks into place. Ä CAUT ION: T o pre vent a [...]

  • Page 9

    1–4 Getting Started Har dw ar e Setu p Step 3: Conn ect t he Modem T o connect the modem so that you can register your notebook and operating system during software setup: ■ Follo w the instructions in this section for connecting the modem to an analog telephone line. – or – ■ Follo w the instructions provided by your Internet service pro[...]

  • Page 10

    Hard war e Setup Getting Started 1–5 Conn ectin g t he Modem to an RJ- 1 1 Jac k T o connect the modem to an analog telephone line that has an RJ-11 telephone jack: ✎ T elephone wall jacks and modem cables va ry in appearance by region and country . 1. T urn the notebook display-side up on a flat surface near an RJ-11 telephone wall jack. 2. If[...]

  • Page 11

    1–6 Getting Started Har dw ar e Setu p Connec tin g the Mod em with an Ada pter T o connect the modem to an analog telephone line that does not hav e an RJ-11 telephone jack: ✎ Modem cables, modem adapters, and telephone wall jacks v ary in appearance by re gion and country . 1. T urn the notebook display-side up on a flat surface near a teleph[...]

  • Page 12

    Hard war e Setup Getting Started 1–7 Step 4 : Conn ec t t he N otebook to External P o wer T o connect the notebook to external A C po wer: ✎ Po wer cords and electrical outlets v ary in appearance by re gion and country . 1. Plug the A C adapter into the power connector 1 . 2. Plug the po wer cord into the A C adapter 2 , and then into an A C [...]

  • Page 13

    1–8 Getting Started Har dw ar e Setu p Step 5: Open t h e Notebook T o open the notebook: 1. Press the display release button 1 to open the display . 2. Raise the display 2 .[...]

  • Page 14

    Hard war e Setup Getting Started 1–9 Step 6 : T urn On th e Notebook Ä CAUT ION: T o pre vent a lac k of re sponse w hen yo u turn on the notebook , make sure the battery pack is f i rml y seated . T o turn on the notebook: » Slide the po wer switch 1 to ward the front of the notebook. The po wer/standby light 2 is turned on, and you are prompt[...]

  • Page 15

    Getting Started 2–1 2 Soft w are Setu p During software setup you can ■ Select regional preferences. ■ Accept license agreements. ■ Name your notebook. ■ Register online. ■ Create user accounts. If you prefer not to register your notebook during softw are setup, you can do so at any time after softw are setup is complete. Y ou can also [...]

  • Page 16

    2–2 Getting Started Soft ware Setup We l c o m e t o W i n d o w s The first windo w in software setup is W elcome to Microsoft Windo ws. This window welcomes you to your Microsoft® W indows® operating system and introduces you to softw are setup navig a tion: ■ T o display additional information about the text in an y setup windo w: Select t[...]

  • Page 17

    Soft ware Setup Getting Started 2–3 T o navigate in a windo w , slide your f inger on the T ouchP ad 1 in the direction that you want to mov e the cursor . T o select an item, mov e the cursor over the item, and then press the left T ouchPad button 2 .[...]

  • Page 18

    2–4 Getting Started Soft ware Setup Selec t Y our R egion al Prefer en ces The next 2 windo ws prompt you to confirm or select re gional preferences. Regional preferences are preset for the country in which you purchased the notebook. ■ Dates and currency windo w—The operating system will use the region and language preferences you conf irm o[...]

  • Page 19

    Soft ware Setup Getting Started 2–5 Accept th e Licens e Agreements In the End-User License Agreement windo w , you must accept both the Microsoft End-User License Agreement and the HP Software Product License Agreement to continue with software setup. ■ T o accept both agreements: Select Y es, I accept them, and then select Next. ■ T o decli[...]

  • Page 20

    2–6 Getting Started Soft ware Setup Nam e Y our Notebook If you plan to include your notebook on a home network, your notebook must hav e a unique name. In the What’s y our computer’ s name? window , you can retain the default name sho wn in the Computer name text f ield or choose another name. For e xample, you might want to base your notebo[...]

  • Page 21

    Soft ware Setup Getting Started 2–7 Register Onlin e In the Register Online with Hewlett-Packard windo w , you can ■ Register your notebook—Complete the te xt fields. ■ Register your operating system—Select the Also Register with Microsoft check box beneath the te xt fields. ■ Indicate ho w you would like to be contacted b y He wlett-Pa[...]

  • Page 22

    2–8 Getting Started Soft ware Setup Create User Accounts In the Who will use this computer? window , you can create a user account for each person who might use the notebook. User accounts enable each notebook user to create a personal notebook en vironment. A user’ s en vironment might include such customizations as display and security settin[...]

  • Page 23

    Getting Started 3–1 3 Ne xt Ste ps Before you use your notebook, make sure that you properly set up your notebook. Software on optical discs, such as CDs or D VDs, is included with all notebook models.[...]

  • Page 24

    3–2 Getting Started Next S teps Enable or Disable T ouchP ad T apping T ouchPad T apping is a T ouchP ad preference that enables you to tap the T ouchPad once to select an item or twice to double-click an item. This feature is enabled by def ault. T o enable or disable T ouchPad tapping: 1. Use the T ouchPad to select Start > Control P anel &g[...]

  • Page 25

    Next S teps Getting Started 3–3 Protect Y our Notebook Y ou can use the information in this section to ■ Protect your notebook from viruses. ■ Protect your notebook from po wer surges. ■ Protect your system files. ■ Protect your pri v acy . ■ Update your software. ■ Use your notebook safely . ■ T urn off your notebook properly . For[...]

  • Page 26

    3–4 Getting Started Next S teps Protect t he N otebook from Viruses When you use the notebook for e-mail, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable your operating system, applications, or utilities or cause them to function abnormally . Anti virus software can detect most viruses, destr[...]

  • Page 27

    Next S teps Getting Started 3–5 Protect Y our S ystem Files System Restore is an operating system feature that enables you to undo harmful changes to your no tebook software by restoring your software to an earlier time, called a r estor e point, when your software was functioning optimally . Restore points are restorable, benchmark “snapshots?[...]

  • Page 28

    3–6 Getting Started Next S teps Protect Y our Priv a cy When you use the notebook for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you, your notebook, and your data. T o optimize the pri v acy protection features included with your notebook, it is recommended that you ■ K eep your W in[...]

  • Page 29

    Next S teps Getting Started 3–7 Protect t he Notebook from P o wer Sur g es T o protect the notebook from the power sur ges that might be caused by an uncertain po wer supply or an electrical storm: ■ Plug the notebook po wer cord into an optional, high-quality surge protector . Surge protectors are a v ailable from most computer or electronics[...]

  • Page 30

    3–8 Getting Started Next S teps Use t he Notebook S afely Å W ARNI NG: T o reduce the r isk of electr ic shock or damage to you r equipment: ■ P lug the pow er cord into an A C outl et that is ea sily acces s ible at all times . ■ Disconnect po wer f r om the notebook b y unplugging the po wer cord f rom the A C outlet (not by unplugging the[...]

  • Page 31

    Next S teps Getting Started 3–9 T urn Off t he N otebook Properly Whene ver possible, turn of f the notebook by using the standard W indows shutdo wn procedure for your operating system: ■ In W indows XP Home: Select Start > T urn Off Computer > T urn Off . ■ In W indows XP Professional: Select Start > T urn Off Computer > Shut Do[...]

  • Page 32

    3–10 Getting Started Next S teps Conn ect to t h e Internet T o connect the notebook to the Internet, you must enable your communication hardware and ha ve an account with an Internet service provider (ISP). Enab le Comm unication H ardw are Y our modem is enabled when th e modem cable is connected to the notebook and to an analog telephone line.[...]

  • Page 33

    Next S teps Getting Started 3–11 Set Up Internet Ser vice Y ou must set up Internet service before you can connect to the Internet. Y our notebook includes software de veloped with leading ISPs in many locations to help you set up a ne w Internet account or to configure your not ebook to use an e xisting account. Depending on your location, you m[...]

  • Page 34

    3–12 Getting Started Next S teps Using an I SP-Pr ovided Icon If ISP-provided icons are supported in the country in which you purchased your notebook, the icons might be displayed either indi vidually on the W indows desktop or grouped in a desktop folder named Online Services. T o set up a new Internet account or conf igure your notebook to use [...]

  • Page 35

    Next S teps Getting Started 3–13 Access t he Us er Gu ides User guides, reference manuals, and other support information for your notebook is av ailable through the Help and Support Center . T o access the user guides through the Help and Support Center: » Select Start > Help and Support > HP User Guides. ✎ A User Guides CD is included w[...]

  • Page 36

    Getting Started 4–1 4 Comp onen t ID This chapter identifies the visible hardw are components included with your notebook. Information about the function of the components is provided in the Har dwar e and Software Guide . ✎ Some of the hardware componen ts illustrated and described in this chapter and in other notebook guides are av ailable on[...]

  • Page 37

    4–2 Getting Started Comp on en t I D K e y board Compon ents Components 1 Caps lock light - Right T ouchPad b utton 2 P ointing stick q T ouchPad scroll z one 3 Left pointing stick b utton w Right pointing stick b utton 4 T ouchPad e Num loc k light 5 Wireless light r Vo l u m e u p b u t t o n 6 P ower/standb y light t V olume down button 7 Batt[...]

  • Page 38

    Comp on en t I D Getting Started 4–3 Fr on t C omponen ts Rea r C o m po n en t s Components 1 Infrared por t 6 RJ-45 (network) jack 2 Bluetooth ® module (select models only) 7 P ower connector 3 Displa y release button 8 Exter nal monitor por t 4 USB por t 9 S-Video-out jack 5 RJ-11 (modem) jack[...]

  • Page 39

    4–4 Getting Started Comp on en t I D Left -Si de C ompon ents Right -Sid e C ompon ents Components 1 Security cable slot 8 A udio-out (headphone) jack 2 Ve n t 9 A udio-in (microphone) jack 3 Wireless button (select models only) - USB por t 4 USB por t q PC Card eject button 5 Inf o Center button w PC Card slot 6 P ower s witch e Digital Media Sl[...]

  • Page 40

    Comp on en t I D Getting Started 4–5 Bot tom C om ponents Components 1 Docking connector 5 Primar y batter y release latch 2 Expansion memor y module compar tment 6 Hard drive ba y 3 V ents (3) 7 T rav el batter y connector 4 Primar y batter y bay[...]

  • Page 41

    4–6 Getting Started Comp on en t I D Labels The labels af fix ed to the notebook provide information you might need when you troubleshoot system problems or trav el internationally with the notebook. ✎ The appearance and position of labels varies b y model. ■ Service T ag—Provides the product name, product number (P/N), and serial number (S[...]

  • Page 42

    Getting Started A–1 A T roubleshooting If you experience problems with your notebook, you can ■ Re vie w the Quick T roubleshooting section in this appendix. ■ Access the Help and Supp ort Center for additional information about your notebook. ✎ Although many checkup and repair features require an Internet connection, many other features ca[...]

  • Page 43

    A–2 Getting Started T roubleshooting Qui c k T roubleshootin g P o wer F ea tures Se veral of the troubleshooting sugge stions in this appendix refer to po wer features, which vary by notebook model. For e xample, some models have a po wer button and other models hav e a power/standb y button or a po wer switch. Some models hav e one power/standb[...]

  • Page 44

    T roubleshooting Getting Started A–3 Can t he N otebook Not B e T urned On? If an A C adapter light is off and the notebook cannot be turned on, adequate po wer might not be av ailable to the notebook. ■ If the notebook is running on battery po wer or is connected to an external po wer source other than an A C outlet, connect the notebook to an[...]

  • Page 45

    A–4 Getting Started T roubleshooting Is t he N otebook Sc reen Blank? If you hav e not turned off the not ebook but the screen is blank, the notebook might be in standby or hibernation, or not set to display the image on the notebook screen. ■ T o resume from standby or restore from hibernation, briefly slide the po wer switch. Standby and hibe[...]

  • Page 46

    T roubleshooting Getting Started A–5 Is Softw are F unc tion ing Abnor m all y? If your software becomes unresponsi ve or responds abnormally: ■ Restart the notebook: ❏ Select Start > T urn Off Computer > Restart. (On your notebook, the T urn Off Computer b utton may be called the Shut Do wn button, depending on your netw ork connection[...]

  • Page 47

    A–6 Getting Started T roubleshooting Is the Note boo k Unre s pon si v e? If the notebook has stopped responding, first try to shut do wn the notebook using the shutdo wn procedure for your operating system. ■ Select Start > T urn Off Computer > T urn Off . (On your notebook, the T urn Off Computer b utton might be called the Shut Do wn b[...]

  • Page 48

    T roubleshooting Getting Started A–7 Is an External D e vice N ot W orking? If an external de vice does not function as expected: ■ T urn on the device as instructed in the de vice documentation. Some de vices, such as monitors and printers, must be turned on before the notebook is turned on. ■ V erify that ❏ All de vice connections are sec[...]

  • Page 49

    A–8 Getting Started T roubleshooting Hel p a nd Su pport Cent er T o access the Help and Support Center , select Start > Help and Support. In addition to providing information about your operating system, the Help and Support Center provides ■ Information about your notebook, such as model and serial number , installed software, hardware com[...]

  • Page 50

    T roubleshooting Getting Started A–9 Co nt act Cu stom er Ca re If you are unable to find the help you need b y using the Help and Support Center at Start > Help and Support , you might need to contact Customer Care. Preparing to Call C ustom er Care T o recei ve the fa stest possible resolution of your problem, hav e the notebook and the foll[...]

  • Page 51

    A–10 Getting Started T roubleshooting Cont acting Custo mer Ca re b y E-mai l or Te l e p h o n e If the notebook is connected to the Internet, select Start > Help and Support to get help by e-mail or to access customer support telephone numbers. If the notebook is not connected to the Internet, refer to the printed W orldwide T elephone Numbe[...]

  • Page 52

    Getting Started B–1 B S y ste m R esto re The notebook system restore process provides se veral ways to recov er system functionality . The Application and Driver Recovery disc and Oper ating System disc enable you to recov er or repair your notebook without losing personal data. The Operating System disc also enables you to reinstall the operati[...]

  • Page 53

    B–2 Getting Started S ystem Re store Saf egua rdi ng Y ou r Data Software or de vices added to the notebook can cause your system to become unstable. T o safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of My Documents. Altiris Local Reco v er y Altiris Local Recov ery protects the fi[...]

  • Page 54

    Sys t e m Re s t o re Getting Started B–3 Setting S y stem Rest ore P oints Notebooks with W indows XP operating systems pro vide the option of setting system restore points (benchmarks) daily as you change your personal settings. The notebook may also set restore points when you add ne w software or de vices. Y ou should periodically set system [...]

  • Page 55

    B–4 Getting Started S ystem Re store Repairing or Reinstalling App lica tions All applications preinstalled or preloaded on your notebook can be repaired or reinstalled by using the Application and Driver Recovery disc. ✎ If you hav e not reinstalled your operating system, some applications preloaded on your notebook, such as those av ailable i[...]

  • Page 56

    Sys t e m Re s t o re Getting Started B–5 Reinstalling Ap pli cations from Y our Har d Driv e T o reinstall a preloaded application or utility from your hard dri ve: » Select Start > All Programs > Softwar e Setup, and then follo w the instructions on the screen. (When you are prompted to select the software you want to reinstall, select o[...]

  • Page 57

    B–6 Getting Started S ystem Re store Repairing th e Opera ting S ystem T o attempt an operating system repair without deleting your personal data, use the Operating System disc that w as shipped with the notebook: 1. Connect an optional external MultiBay or MultiBay II to the notebook. 2. Connect the notebook to external po wer and turn on the no[...]

  • Page 58

    Sys t e m Re s t o re Getting Started B–7 Reinstalling t he O pera ting S y s tem Ä CAUT ION: T o pre vent the lo ss of all of y our personal dat a, bac k up y our data bef ore r einstalling the oper ating sy stem. P ersonal data and an y softwar e yo u hav e installed on the notebook w ill be lost during the oper ating sys tem re installati on [...]

  • Page 59

    B–8 Getting Started S ystem Re store 9. Press enter to set up the operating system. 10. Press C to continue setup using this partition. 11. Select F ormat the partition using the NTFS f ile system (Quick) and press enter . Ä F ormatting a dri ve delet es all c urren t file s. 12. Press F to format the driv e. (The reinstallation process begins. [...]

  • Page 60

    Sys t e m Re s t o re Getting Started B–9 Reinstalling De vice Driv ers and Other Soft w are After the operating system installation process is complete, you must reinstall dri vers. T o reinstall driv ers, use the Application and Driver Recovery disc included with the notebook: 1. While running W indows, insert the Application and Driver Recover[...]

  • Page 61

    B–10 Getting Started S ystem Re store Upd atin g Reinstall ed Soft w are It is strongly recommended that you update all reinstalled software. Depending on the settings you used on your former configuration, some softw are might have been updated without your kno wledge. Use the follo wing update procedur es as soon as your notebook is connected t[...]

  • Page 62

    Getting Started Index–1 Ind e x A AC adapter 1–2 , A–2 AC adapter light A–2 Altiris Local Recovery B–1 antivirus software 3–4 application discs Application and Driver Recovery disc B–1 , B–4 reinstalling or repairing software B–4 audio-in (microphone) jack 4–4 audio-out (headphone) jack 4–4 AutoPlay A–7 B battery bay, primar[...]

  • Page 63

    Index–2 Getting Started Index country-specific modem adapter connecting 1–6 identifying 1–2 currency settings, software setup 2–4 customer support A–8 , A–9 D date settings, software setup 2–4 daylight saving time setting, software setup 2–4 devices, external drivers A–7 troubleshooting A–7 diagnostic features A–8 Digital Medi[...]

  • Page 64

    Index Getting Started Index–3 Internet Connection wizard 3–12 ISP service, setup 3–11 J jacks audio-in (microphone) 4–4 audio-out (headphone) 4–4 RJ-11 (modem) 1–4 , 4–3 RJ-45 (network) 4–3 S-Video-out 4–3 K keyboard components 4–2 L labels Bluetooth 4–6 Microsoft Certificate of Authenticity 4–6 Modem Approval 4–6 Regulato[...]

  • Page 65

    Index–4 Getting Started Index noise suppression circuitry, modem cable 1–5 Norton AntiVirus 3–4 notebook description and name settings, software setup 2–6 num lock light 4–2 O Online Services folder 3–12 opening the notebook 1–8 operating system displaying version number A–9 finding tours and tutorials A–8 Help and Support Center [...]

  • Page 66

    Index Getting Started Index–5 recovery, system B–1 regional settings (currency, date, time zone, etc.), software setup 2–4 registration displaying operating system registration number A–9 notebook and operating system 2–7 regulatory information Modem Approval label 4–6 notices 3–8 Regulatory label 4–6 wireless certification labels 4[...]

  • Page 67

    Index–6 Getting Started Index switch, power A–2 , A–6 system lock-up A–6 system recovery B–1 System Restore 3–5 system restore points B–3 T technical support A–8 , A–9 telephone (RJ-11) jack 1–4 temperature safety considerations 3–8 troubleshooting A–6 time settings, software setup 2–4 TouchPad location 4–2 navigating 2?[...]