HP (Hewlett-Packard) N6010 manual

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Table of contents for the manual

  • Page 1

    HP Scanj et N6 010 Us er Guide[...]

  • Page 2

    [...]

  • Page 3

    Contents 1 Introduction to the H P Scanjet N6010 scanner .............. .......................... ...........2 Scanner hardware...................................................... .............................................2 Scanning software............................. ................................................... ...................4 [...]

  • Page 4

    1 Introduction to the HP Scanjet N6010 scanner This user guide tel ls you what you need to know about using t he HP Scanjet N6010 scanner. ● Scanner hardware ● Scanning software ● Where to get additional in formation ● Accessibility Scanner hardware ● Scanner front-panel but tons ● Power switch Scanner fr ont-panel bu ttons Use the butt[...]

  • Page 5

    opened in your d efault PDF view er. 4 Scan Business C ard (lower-right button) Scans a business card. By default, this button will scan to the NewSoft Presto! B izCard applicat ion. 5 Cancel (far-left top button) Cancels a scan or co py in progress. 6 Scanner Tools (far-left bottom butt on) Opens the Scanner T ools Utility, which you can use to ma[...]

  • Page 6

    Scanning software The scanner includes a CD with scanning and document-man agement programs, as shown in th e following ta ble. Programs Software use HP Scanning Soft ware The HP scanni ng software incl udes the Scanne r Tools Utility, the HP Docu ment Copy Utility, the HP PDF writer, and the TWAI N scanner drivers. ● Use the Scann er Tools Utili[...]

  • Page 7

    ● PDF Settings tab ● Mainte nance tab Buttons tab You can use the Scanner Too ls Utility to change the def ault scan application s used by the front-panel b uttons. Use the steps that follow to change the default appli cation for any of these butto ns: 1. Select the Buttons t ab. 2. Select the drop-down box f or the button that you want to chan[...]

  • Page 8

    In the Save As settings a rea, set up the default f ile name and location that is used when saving a PDF file. The following settings can be speci fied: ● File name: Select one or more of the check boxes to specify the defaul t file name for PDFs. Th e following options can be used: – File Name : Type in the default na me of the PDF fi le. – [...]

  • Page 9

    ● Feed-Roller As sembly Maintenance: This section indica tes when the scanner feed rollers were last repl aced and lets you know when it is tim e for them to be replaced. The recommend ed replacement interval will vary based on number of pages scanned, number of pap er jams, and paper errors. Click the Re cord Maintenance button to reset the scan[...]

  • Page 10

    3. Click th e languag e that you want. A list of guides is d isplayed. 4. Click Setup and Support Guide . Online help The following sources of information are a vailable online: ● Scanner Tools Utili ty help ● Additional softwa re help Scanner To ols Utility help If the Scanner Tools Uti lity is installed on the computer, click Help on the dial[...]

  • Page 11

    Disabling the scanne r buttons To prevent butto ns from being accidentally pu shed, you can use the Scanner Tools Utility to disable the bu ttons. Use the same utili ty to re-enable the buttons. To disable the scanner bu ttons, complete the follo wing steps: 1. Open the Scanner Too ls Utility by doing one of the f ollowing: – Double-click the Sca[...]

  • Page 12

    2 Scan and copy This section contai ns the following topi cs: ● Load origina ls ● Basic scanning ● Basic copying steps ● Use the scanner but tons ● Scan from other softw are programs Load originals This section explains how to load originals in the document feeder. ● Choose acceptable paper ● Load originals i n the document feeder Cho[...]

  • Page 13

    Load originals in the document feeder 1. Extend the output tray. For long er paper sizes, extend the document f eeder extension at the t op of the scanner. 2. Place the stack of pa ges face down. The top of the page s should point down ( ). 3. Adjust the paper g uides to center the origina l. Press the bottom of the paper guides to adjust them . Ma[...]

  • Page 14

    Basic scanning 1. Load the origina ls. For more information, see Load originals . 2. Do one of the fo llowing: – Press the scanne r button for the task you wa nt to perform. F or more informati on see Use the s canner buttons . – Open a scanning softw are program and start the scan from the so ftware. For more information, see Scan from o ther [...]

  • Page 15

    Note If you do not have Ne wSoft Presto! PageManager installed, you are prompted for which p rogram to use for the scan. When the scan is complete, the sca nned image is displayed on the screen. You can save the scan by draggin g it to a location in the folder tree on the left-ha nd side of the screen. Or you can choose one of the prog ram icons at[...]

  • Page 16

    Scan to PDF button Use the lower -left Scan to PDF ( ) button to scan an item a nd save it as a PDF file. The file is autom atically opened into Adobe Acroba t or your default PDF reader. The following d efault settings are used: ● Non-searchab le (image-only) PDF file ● Black and white ● Single-sided (simplex ) ● Saved in your My Documents[...]

  • Page 17

    To scan a busine ss card, adjust the paper guid es to the width of t he card and insert it as follows: ● vertically ● face down into t he document feeder When you press the Scan Busine ss Card button, the NewSoft Presto! BizCard program automatically laun ches and scans the card. The fol lowing settings are used by d efault the first time you s[...]

  • Page 18

    front-panel bu ttons, to map the sc anner buttons to di fferent appl ications, or to view scanner maintenance information. For more informati on, see Scanner Tools Utility or the Scanner Tools Utili ty online Help. Cancel button Use the far-left up per Cancel ( ) button t o cancel a scan that is in progress. Scan from other software programs You ca[...]

  • Page 19

    3 Care and maintenance This section presents informat ion about how to care for and m aintain the scanner. ● Scanner Tools Util ity ● Order maintenance an d scanning supplies ● Clean the scanner glass ● Use the HP pape r-path cleaning cloth ● Clean the feed-roller asse mbly Occasional cleaning of the scanner helps ensure h igh-quality sca[...]

  • Page 20

    To clean the strips of glass, follow these steps: 1. Disconnect the USB cable and power supply from the scanner. 2. Open the scanner h atch. 3. Clean the glass by usin g a soft, lint-free cloth that has b een sprayed with a mild gl ass cleaner. Caution Use only glass cleaner to clean the scan ner glass. Avoid cleaners that contain ab rasives, aceto[...]

  • Page 21

    3. Place the unfolde d cloth into the document feede r. 4. Press the Scan Documen t button. Caution Wait two minutes for the componen ts to dry before proceeding to the next step. 5. Place u p to five pag es of printed paper in the s canner. Scan an d view the results. 6. If streaks still ap pear, repeat steps 3 through 5. The cleaning cl oth can b[...]

  • Page 22

    3. Use an HP paper-p ath cleaning cloth to clea n the feed roller and th e small rubber pad that is loca ted below it. Note If you do not have a n HP paper-path cleaning cloth, use a lint-free cloth that has be en dampened with isopropyl alcohol. 4. Wipe the area ar ound the small rubber pad to remove any paper dust. 5. Raise the feed-roller assem [...]

  • Page 23

    4 Troubleshooting This section contai ns solutions for common problems wit h the scanner. ● Scanner LEDs ● Scanner initializa tion or hardware problems ● Scanner operation p roblems ● Scanner paper path prob lems ● Contact HP Support For additional troubleshooting, see the help for th e scanning program that you are using. For more inform[...]

  • Page 24

    LED indi cation Scanner action o r condition The Power LED is lit with a steady, dim amber light. The scanner i s in Power Save mode . The Power LED is lit with a steady green light . The scanner is on and read y to scan. The Power LED blinks green at a medium speed. The scanner is scanning an original. Both LEDs are off There is no power to t he s[...]

  • Page 25

    4. A software conflict m ight exist on your computer. Yo u might need to uninstall and then reinstall the scanner soft ware. a. Click Start , click Settings , and then click Control Pane l . (In Windows XP, click Start , and then click Control Panel .) b. Click Add/Remov e Programs (in Wind ow s XP, click Add or Remove Programs ), and then select t[...]

  • Page 26

    Scanner operation problems ● Scanner will not turn on ● Scanner does not scan right away ● Scanned image is fuzzy ● Scanner is scanning items very slowly ● Scanned images are not stra ight ● Vertical white stri pes appear on the printed pag e ● Scanner buttons are not working correctly Scanner will not turn on If the scanner will not [...]

  • Page 27

    Scanner b uttons are no t working correctl y After each step, start a scan to see if th e buttons are working. If the problem persists, proceed with the next step. 1. A cable might be loos e. Ensure that the USB cable and the power sup ply are securely connected. 2. Turn off the scanner, wait 30 seconds, and then t urn the scanner back on. 3. Resta[...]

  • Page 28

    ● The document fe eder or output tray might contain more than the maximum number of pages. Load fewe r pages in the document feeder, and re move pages from the output tray. ● Check to se e that the scanner hatch is fully closed. ● Clean the scanner pap er path to help reduce misfeeds. If this does not help, instal l the feed-rolle r assembly [...]

  • Page 29

    Clear jam s from the s canner pape r path 1. Open the scanner h atch. 2. Remove the originals or an y obstructions from the paper path. 3. Remove any debris (paper, staples, cl ips, etc.) that you see in the paper path. 4. Close the scanner hatch. 5. Reload the u nscanned originals in the do cument feeder. 6. Resume scanning. Replace the fee d-roll[...]

  • Page 30

    If you have your product name or model number, you can enter it here. A list displays of available parts for that device that you can order. If you do not find what you are look ing for, return to the fi rst Web page and look for th e list of available part services or resellers in your region, or co ntact your local HP dealer. Instruct ions are in[...]

  • Page 31

    Index A accessibility 8 applications, scan from 16 B blurry images 24 business cards load in document feeder 10 scan 14 scan button 3 software 4 buttons about 2 disable 9 troubleshoot 25 use 12 C cables troubleshoot 23 Cancel button locate 3 use 16 clean feed-roller assembly 19 paper path 18 scanner glass 17 cleaning cloth 18 Copy button about 2 us[...]

  • Page 32

    parts, order 27 PDF files HP PDF writer software 4 scan to 14 Scan to PDF button 2 settings 4 Setup and Support Guide, printable 7 user guide, printab le 7 Power LED 21 power switch locate 3 troubleshoot 24 power, troubleshoot 23, 24 Presto! BizCard 4 Presto! PageManager 4 printable documentation 7 problem-solve butto ns 25 cables 23 crooked images[...]