HP (Hewlett-Packard) LW923AW manual

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Table of contents for the manual

  • Page 1

    Getting Started HP Notebook[...]

  • Page 2

    © Copyright 2011 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered tr ademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notic[...]

  • Page 3

    Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

  • Page 4

    iv Safety warning no tice[...]

  • Page 5

    Table of contents 1 Welcome ........ ....... .......... ......... .......... ........ ........ .......... ........ .......... ........ ........... ........ . ............... ........ ........ ....... 1 Finding information ................... ......... .......... .............. ......... .......... ............. .......... ......... .... ...........[...]

  • Page 6

    Using k eypads ...... ......... ........... ........... ............ .......... ........... ........... .......... ........... .......... . .. 25 Using the integrated numeric keypad ........ .......... ............ ............. ........... .......... 26 Using an optional externa l nume ric keypad ...................................................[...]

  • Page 7

    Back ing up yo ur informa tion .. .............. ............ ............... .............. ........... .............. ............ 55 Perfo rming a re cover y ......... ............... .................. ............. .................. ............. ................ . 5 6 Using th e Windows recov ery to ols ............. ................ .......[...]

  • Page 8

    viii[...]

  • Page 9

    1W e l c o m e ● Finding information After you set up and register the compu ter, it is important to take the following steps: ● Connect to the Internet — Set up your wired or wi reless network so that you can connect to the Internet. For more information, refer to Networking on page 18 . ● Update your antivirus s oftware —Protect your co[...]

  • Page 10

    Finding information The computer comes with several resour ces to help you perform various tasks. Resources For information about Setup Instructions poster ● How to set up the computer ● Help to identify computer components Getting Started To access this guide: Select Start > Help and Support > User Guides . – or – Select Start > A[...]

  • Page 11

    Resources For information about Safety & Comfort Guide To access this guide: Select Start > Help and Support > User Guides . – or – Select Start >All Programs > HP > HP Documentation . – or – Go to http://www.hp.com/ ergo . ● Proper workstation setup, posture, health, a nd work habits ● Electrical and mechanical safet[...]

  • Page 12

    2 Getting to know your computer ● Top ● Front ● Right ● Left ● Display ● Rear ● Bottom 4 Chapter 2 Getting to know your compu ter[...]

  • Page 13

    Top TouchPad Component Description (1) Left pointing stick button Functions like the left button on an e xternal mouse. (2) Center pointing stick button Functions like the center button on an extern al mouse. (3) Pointing stick Moves the pointer and selects or activates items on the screen. (4) Right pointing stick button Functions like the right b[...]

  • Page 14

    Lights Component Description (1) TouchPad on/off light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (4) Num lock light On: Num lock is on. NOTE: When t[...]

  • Page 15

    Buttons and fingerprint reader Component Description (1) TouchPa d on/off button T urns the TouchPad on and off. (2) Power button ● When the computer is off, p ress the button to turn on the computer. ● When the computer is on, press the bu tton briefly to initiate Sleep. ● When the computer is in the Sleep state, pr ess the button briefly to[...]

  • Page 16

    Component Description (5) QuickWeb button ● When the computer is off or in Hibernation, press the button to open HP QuickWeb. ● When the computer is in Microsoft Windows, press the button to open the default Web browser . ● When the computer is in HP QuickWeb, press the button to open the default Web browser . NOTE: For more information, refe[...]

  • Page 17

    Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) Function keys Execute frequently us ed system functions when pressed in combination with the fn key. (3) fn key Executes frequently used system functions when presse d in combination with a function key, or the esc key. (4) Windows lo[...]

  • Page 18

    Front Component Description (1) Wireless li ght ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and /or a Bluetooth® device, is on. ● Amber: All wireless devices are off. (2) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in H[...]

  • Page 19

    Component Description (6) Media Card reader Supports the following digital card formats: ● MultiMediaCard ● MultiMediaCardplus (MMC+) ● Secure Digital (SD) Card ● Secure Digital HC (SDHC) Card ● Secure Digital XC (SDXC) C ard (7) Speakers (2) Produce sound. NOTE: To use the SRS Premium Sound software, select St art > All Programs > [...]

  • Page 20

    Right Component Description (1) Audio-out (headphone) jack Produces sound when connected to optional p owered stereo speakers, headphones, ear buds, a headset, or television audio. WARNING! To redu ce the risk of personal inju ry, adjust the volume before putting on headphones, e arbuds, or a headset. For additional safety information, refer to the[...]

  • Page 21

    Left Component Description (1) Security cable slot Attaches an option al secur ity cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) RJ-45 (network) jack Connects a network cable. (3) Vents (2) Enables airflow to cool internal components. NOTE:[...]

  • Page 22

    Display Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visi ble from the outside of the computer. (2) WLAN antennas (3)* Send and receive wireless sign als to communicate with wireless local area networks ( WLAN). (3) WWAN ant[...]

  • Page 23

    Rear Component Description (1) RJ-11 (modem) jack (select model s only) Connects a modem cable. (2) Power connector Connects an AC adapter. Rear 15[...]

  • Page 24

    Bottom Component Description (1) Battery bay Holds the battery. (2) SIM slot Supports a wireless subscr iber identity module (SIM). The SIM slot is located inside the battery bay. (3) Battery release latch Releases th e battery from the battery bay. (4) Accessory battery connector Connects an optional accessory battery. (5) Docking connector Connec[...]

  • Page 25

    Component Description (8) Bluetooth compartment Contains a Blue tooth device (select models only). (9) Wireless and memory module compartments, and hard drive bay Contains the hard drive, the wireless LAN module slot, and the memory module slot. CAUTION: To prevent an unresponsive system, rep lace the wireless module only with a wireless module aut[...]

  • Page 26

    3N e t w o r k i n g ● Using an Intern et service provider (ISP) ● Connecting to a wireless network NOTE: Internet hardware and so ftware features vary d epending on comp uter model and your location. Your computer may supp ort one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wirele[...]

  • Page 27

    The following feat ures will help you s et up a new Internet account or configur e the computer t o use an existing acco unt: ● Internet Services & Offers (availa ble in so me loca tions) —This utility assists with signing up for a new Internet accoun t and configurin g the co mputer to use an existing accoun t. To access this utility, sele[...]

  • Page 28

    Setting up a new WLAN network Required equipmen t: ● A broadband modem (either DSL or cable) (1) and high-spee d Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● Your new wireless computer (3) NOTE: Some modems have a built-in wireless route r. Che ck with your ISP to determin[...]

  • Page 29

    Configuring a wireless router For help in setting up a WLAN, refer to the informat ion provided by your ro uter manufacture r or your ISP. The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network: ● Windows 7 —Select Start > Control Panel > Network and Inte[...]

  • Page 30

    4 HP QuickWeb Getting started The HP QuickWeb en vironment provides a fun and enga ging way to perform many o f your favorite activities. Your computer is ready to go within seconds of starti ng QuickWeb , allowing you to rapi dly access the Internet, widgets, and communication programs. Simply press the QuickWeb button on your computer, and the n [...]

  • Page 31

    Button Behavior QuickWeb button ● When the computer is off or in Hibernation, opens H P QuickWeb. ● When the computer is in Microsoft Windows, opens the default Web browser. ● When the computer is in HP QuickWeb, opens the default Web browser. NOTE: If your computer does not ha ve HP QuickWeb software, the button does not perform any action o[...]

  • Page 32

    5 Keyboard and pointing devices ● Using the keyboa rd ● Using pointing devices Using the keyboard Identifying the hotkeys A hotkey is a combination of the fn key (1) and either the esc key (2) or one of the function keys (3) . To use a hot key: ▲ Briefly press the fn key, and then briefly press the se cond key of the hotkey combination. Hotke[...]

  • Page 33

    Hotkey combination Description fn + f3 Initiates Sleep, which saves your information in system. The display and other system components turn off and power is conser ved. To exit Sleep, briefly press the power button. CAUTION: To reduce the risk of information loss, save your w ork before initiating Sleep. NOTE: If a critical battery level occurs wh[...]

  • Page 34

    Using the integ rated numeric keypad Component Description (1) num lk key Alternates between the navigati onal and numeric fun ctions on the integrated numeric keypad. NOTE: The keypad function that is active when the computer is turned off remains on when the computer is turned back on. (2) Integrated numeric keypad Can be used like an external nu[...]

  • Page 35

    Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased sep arately) by connecting it to one of the USB ports on the computer . Setting pointing device preferences Use Mouse Properties in Win dows to customize settings for pointing devices, such as button configurati[...]

  • Page 36

    Turning the Touc hPad off and on To turn the Tou chPad off and on, quickly do uble-tap the Tou chPad on/off b utton/light. NOTE: The TouchPad on/off light is off when the TouchPad is on. Navigating To move the pointer, slid e one finger across the Touc hPad in the direction you want the pointer to go. 28 Chapter 5 Keyboard and pointing devices[...]

  • Page 37

    Selecting Use the left and right Touch Pad buttons like the corresp onding buttons on an external mouse. Using TouchPad gestures The TouchPad sup ports a variety of gestures. To use TouchPad gestures, place two fin gers on the TouchPad at the same time. NOTE: TouchPad gestures are n ot supported in all prog rams. To view the demo nstration of a ges[...]

  • Page 38

    Scrolling Scrolling is useful for movi ng up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPa d, an d then dr ag them acro ss the Touch Pad in an up, d own, left, or right motion. NOTE: Scrolling speed is co ntrolled by finger speed. NOTE: Two-finger scrolling is enabl ed at the factory. Pinching/Zoo[...]

  • Page 39

    Rotating Rotating allows you to rotate it ems such as photos. T o rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger a round th e an chored finger in a sweeping motion, mo ving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock. NOTE: Rotating mus t[...]

  • Page 40

    6 Maintenance ● Inserting or removing th e battery ● Removing or replacing the b ottom cover ● Replacing or upgrad ing the hard drive ● Replacing a drive in the upgra de bay ● Adding or replacing mem ory modules ● Using the DreamColor display (se lect models onl y) ● Updating programs an d drivers Inserting or removing the battery NOT[...]

  • Page 41

    CAUTION: Removing a battery that is the sole po wer source for the comp uter can cause loss of information. To prevent loss of info rmation, save your work and init iate Hibernation or shu t down the computer through Wind ows before removi ng the battery. 1. Turn the computer upside down on a flat surface, with the battery bay away from you. 2. Sli[...]

  • Page 42

    Removing or replacing the bottom cover CAUTION: To prevent information loss or an unresponsive system: Save your work and sh ut down the co mputer before ad ding or replacing a memo ry module or hard drive. If you are not sure wh ether the compu ter is off or in Hibernation, turn the computer on by pressing the power button. Then shut d own the com[...]

  • Page 43

    Replacing the bottom cover Replace the botto m cover after acce ssing the memory module slot, hard drive, regulatory label, and other components. To replace the bottom cover: 1. Tilt the bottom cover down to align the front ed ge of the bot tom cover near the fro nt edge of t he computer (1 ) . 2. Insert the a lignment tabs (2) on the rea r edge of[...]

  • Page 44

    Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do no t remove the hard drive while the computer is on, in th e Sleep state, or in Hibern ation. If you are not sure wh ether the compu ter is off or in Hibernation, tur[...]

  • Page 45

    11. Lift the hard drive (3) out of the hard drive bay. Installing a hard drive To install a hard drive: 1. Turn the computer upside down on a fla t su rfac e, with the hard drive bay toward you. 2. Insert the hard d rive into the ha rd drive bay at an angle, and then lay the hard drive flat in the hard drive bay (1) . 3. Pull the plastic tab on th [...]

  • Page 46

    4. Tighten the hard drive screw (3) . 5. Close the smart ca rd holder (1) . 6. Tighten the smart card holder screws (2) . 7. Tighten the hard drive screws (3) . 8. Replace the bottom cover (see Removing or re placing the b ottom cover o n page 34 ). 9. Insert the battery (see Inserting or remo ving the battery on page 32 ). 10. Connect AC power and[...]

  • Page 47

    Replacing a drive in the upgrade bay The upgrade ba y can hold either a hard drive or an optical drive. Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer b efore removing the ha rd drive from the upgrade bay. Do not remove th e hard drive while the computer is on, in th e Sleep state, or i[...]

  • Page 48

    11. Remove the hard drive from the upgrade bay (3) . To install a ha rd drive in the u pgrade bay: 1. Turn the computer upside down on a fla t surface, with the up grade bay toward you. 2. Insert th e hard dr ive (1) into the up grade bay, and then tig hten the upgra de bay screw (2) . 40 Chapter 6 Mainte nance[...]

  • Page 49

    3. Replace the hard drive screws. 4. Replace the bottom cover (see Removing or re placing the b ottom cover o n page 34 ). 5. Insert the battery (see Inserting or remo ving the battery on page 32 ). 6. Turn the computer right-side up, and then reco nnect AC power and exter nal devices to the computer. 7. Turn on th e compute r. Replacing an optical[...]

  • Page 50

    10. Remove the optical drive from the upgrad e bay (3) . To install an optical drive in the upgrade bay: 1. Turn the computer upside down on a fla t surface, with the up grade bay toward you. 2. Insert the optical drive into the upgrade bay (1) . 3. Tighten t he upgrade b ay screw (2 ) . 4. Replace the bottom cover (see Removing or re placing the b[...]

  • Page 51

    Adding or replacing memory modules The computer has two memory module compa rtmen ts. One memory module compartment is l ocated underneath the keyboard (primary), and the other is located un derneath the b ottom cover (expansion). The capacity of the com puter can be upgraded by: adding a memory mod ule to the vacant primary memo ry module slot; ad[...]

  • Page 52

    b. Grasp th e edge of th e memory module (2) , and then ge ntly pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e. To protect a memory modu le after removal, place it in an electrostatic-saf e container. [...]

  • Page 53

    c. Gently press the memory mo dule (3) down, applying pr essure to both the left an d right edges of the memo ry module, until the retenti on clips snap i nto place. CAUTION: To prevent damage to the memo ry module, be sure that you do not bend th e memory module. 8. Replace the bottom cover (see Removing or re placing the b ottom cover o n page 34[...]

  • Page 54

    6. Remove the keyboard: a. With the computer upside down , loosen the keyboard screws (1) on the bottom of the computer. b. Release the keyboard by p ressing dow n on th e keyboard release cu t-out (2) . c. Turn the computer right-sid e up, lift the top edge o f the keyboard, and then rest the keyboard on the TouchPad. NOTE: Do not disconnect the k[...]

  • Page 55

    b. Grasp th e edge of th e memory module (2) , and then ge ntly pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e. CAUTION: To protect a memory module after remova l, place it in an el ectrostatic-safe co[...]

  • Page 56

    9. Replace the keyboard : a. Lift up th e keyboard and flip it over (1) , resting it on the base enclosure . b. Slide the keyboard tabs (2) into the b ase enclosure slo ts. c. Press gently on the keyboard (3) so that it snaps in pl ace. 48 Chapter 6 Mainte nance[...]

  • Page 57

    d. Turn the computer upside down, and the n tighten the keyb oard screws (4) to lock the keyboard into place. 10. Replace the bottom cover (see Removing or repla cing the botto m cover on pa ge 34 ). 11. Insert the battery (see Inserting or removing the batter y on page 32 ). 12. Connect AC power and exte rnal devices to the computer. 13. Turn on t[...]

  • Page 58

    Using the DreamColor display (select models only) Computer models with the HP DreamColor displ a y include the preinstalle d HP Mobile Display Assistant software. You can use th is program to ad just display color setting s such as preset color space, white point/color temperature, a nd luminance/brightness. ▲ To access Mobile Display Assistant, [...]

  • Page 59

    7 Backup and recovery Windows 7 ● Backing up your information ● Performing a system recovery To protect you r information, use Windows Backup and Restor e to back up individu al files and folder s, back up your entire hard drive (s elect models only), cr eate syst em repair discs (select models only) by using the installed optical drive (select[...]

  • Page 60

    new software and data files, yo u should continue to b ack up your system on a regular basis to maintain a reasonably current backu p. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequ ent backups allow you to resto[...]

  • Page 61

    Using the Windows recovery tools To recover informat ion you previo usly backed up: 1. Select Start > All Programs > Maintenance > Backu p and Restore . 2. Follow the on-screen instructions to recover your system settings, your computer (select models only), or your files. To recover your information u sing Startup Repa ir, follow these st[...]

  • Page 62

    3. If the HP Re covery partit io n is listed, restart the co mputer, and then press esc while the “Press the ESC key for Startup Me nu” message is displayed at the bottom of the screen. 4. Press f11 while the “Press <F11> for recovery” messag e is displayed on th e screen. 5. Follow the on-screen instructions. Using a Windows 7 operat[...]

  • Page 63

    Windows Vista To protect your information, use the Backup an d Restore Center to ba ck up indivi dual files and folders, back up your entire hard drive (selec t models only), or cr eate system restore points. In case of system failure, you can use the backup file s to restore the contents of yo ur computer. The Backup and Restore Cen ter provides t[...]

  • Page 64

    To create a backup using Backup and Restore Center: NOTE: Be sure that the computer is con nected to AC power before you start the backup process. NOTE: The backup process may ta ke over an hou r, depending on file size and the sp eed of the computer. 1. Select Start > All Programs > Maintenance > Backu p and Restore Center . 2. Follow the[...]

  • Page 65

    4. Select Repair your computer . 5. Follow the on-screen instructions. NOTE: For additional information on recovering info rmation using the Wind ows tools, perfo rm a search for these topics in Hel p and Support. Using f11 recovery tools CAUTION: Using f11 complete ly erases hard dr ive conten ts and reformats the hard drive. All files you have cr[...]

  • Page 66

    NOTE: This process takes several minutes. 1. If possible, bac k up all personal files. 2. Restart the computer, and then in sert the Window s Vista operating system DVD into the optical drive before the Window s operating system loads. 3. When prompted, pre ss any keyboard key. 4. Follow the on-screen instructions. 5. Click Next . 6. Select Repair [...]

  • Page 67

    8 Customer support ● Contacting customer suppo rt ● Labels 59[...]

  • Page 68

    Contacting customer support If the information provided in this user guide, in the HP Notebook Referen ce Guide , or in Help and Support does not address your questions, you can contact HP Cu stomer Support at: http://www.hp.com/ go/contactHP NOTE: For worldwide support, click Contact HP worldwi de on the left side of the page, or go to http://welc[...]

  • Page 69

    Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the computer: ● Serial number label—Provides importa n t information, incl uding the following: Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number ( p/n) (4) Warranty[...]

  • Page 70

    9 Specifications ● Input power ● Operating environment Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the co[...]

  • Page 71

    Operating environment Factor Metric U.S. Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% t o 90% Nonoperating 5% to 95% 5% to 95 % Maximum alti tude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonop[...]

  • Page 72

    Index Symbols/Numerics 1394 port, identifying 13 A ambient light se nsor hotkey 25 identifying 14 audio-in (microphone) jack 12 audio-out (head phone) jack 12 B Backup and Restore 52 Backup and Restore Ce nter 55, 56 battery bay identifying 16 labels 61 battery connector, accessory 16 battery light 10 battery release latch 16 battery, replacing 32 [...]

  • Page 73

    RJ-11 (modem) 15 RJ-45 (network) 13 K keyboard backlight 25 keyboard hotkeys, identifying 24 keypad, external num lock 26 using 26 keypad, integrated numeric 9 keypads, identifying 26 keys esc 9 fn 9 function 9 num lk 9 Windows app lications 9 Windows lo go 9 L labels Bluetooth 61 HP Mobile Broadband Module 61 Microsoft Certific ate of Authenticity[...]

  • Page 74

    volume mute b utton, identi fying 7 W webcam light, id entifying 14 webcam, identify ing 14 Windows 7 operating system DVD 54 Windows applications key, identifying 9 Windows Backup and Restore 51 Windows logo key, identifying 9 Windows Vista operating system DVD 57 wireless antennas, identifying 14 wireless button, identifying 7 wireless certificat[...]